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  • Deviation Investigator Technical Writer

    Medasource 4.2company rating

    Technical writer job in Concord, NC

    The Client is seeking a detail-oriented and technically proficient Deviation Investigator to support deviation investigations and technical report writing. This role is responsible for investigating and documenting deviations and non-conformances, ensuring clear, thorough, and compliant documentation. The ideal candidate has strong analytical and writing skills, attention to detail, and the ability to evaluate complex technical issues with precision. Key Objectives / Deliverables: Conduct thorough investigations into deviations, identifying root causes and contributing factors Write clear, concise, and technically accurate deviation investigation reports Collaborate with cross-functional teams to gather required information and ensure timely resolution of deviations Apply critical thinking and technical knowledge to assess issues and recommend corrective and preventive actions (CAPAs) Ensure compliance with internal procedures and applicable regulatory requirements Requirements (Education, Experience, Training): Proven ability to write technical documentation or investigation reports Strong analytical skills and attention to detail Ability to assess and interpret technical or process-related issues Excellent written and verbal communication skills Proficiency with Microsoft Office Suite or similar tools Preferred Qualifications (Not Required): Background in a technical field such as engineering, life sciences, or quality assurance Experience in pharmaceutical or biotechnology industries Familiarity with manufacturing environments and processes Understanding of deviation management systems and CAPA processes Ability to work independently and manage multiple priorities Additional Information: Training and support will be provided to ensure success in the role Candidates without direct pharmaceutical or manufacturing experience are encouraged to apply if core requirements are met This position offers a dynamic work environment with opportunities to contribute to continuous improvement initiatives
    $52k-71k yearly est. 5d ago
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  • Technical Writer

    The Judge Group 4.7company rating

    Technical writer job in Monroe, NC

    Our Client is seeking a Technical Writer to join their growing team! The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. Position Title: Technical Writer Location: Monroe, NC Fully onsite Interview Process: 2 rounds Length: Contract | 9+ Months Note : Defense experience very much preferred. Ideal Candidate: Develop comprehensive documentation that meets organizational standards. Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content. Write user-friendly content that meets the needs of target audience, turning insights into language for user success. Responsibilities Research, outline, write, and edit content, working closely with various departments to understand project requirements. Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. Research, create, and maintain information templates that adhere to organizational standards. Develop content in alternative media forms for maximum usability. Knowledge Skills & Abilities Proven ability to quickly learn and understand complex subject matter. Experience in writing documentation and procedure manuals for various audiences. Superb written communication skills, with a keen eye for detail. Experience in working with engineers and operations to improve user experience, refine content, and create visuals and diagrams for technical support content. Ability to handle multiple projects simultaneously. Education & Experience Bachelor's degree or equivalent work experience. Demonstrated efficiency in Microsoft Office applications and Adobe Acrobat professional.
    $49k-66k yearly est. 3d ago
  • Technical Business Analyst

    Kellymitchell Group 4.5company rating

    Technical writer job in Charlotte, NC

    Our client is seeking a Technical Business Analyst to join their team! This position is located in Charlotte, North Carolina. Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences Execute advanced SQL queries and data profiling to optimize bot performance Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch Desired Skills/Experience: 10+ Years of Experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $60-70 hourly 3d ago
  • IT Business Analyst

    Truliant Federal Credit Union 4.6company rating

    Technical writer job in Salem, NC

    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. The IT Business Analyst will play a pivotal role in supporting and advancing the technological infrastructure and systems within the credit union. This individual will act as the bridge between IT and various business units, identifying and analyzing requirements, streamlining operations, and implementing technology solutions that align with business goals. The IT Business Analyst will ensure systems and processes are efficient, secure, and provide optimal value to the organization and its members. Essential Functions and Responsibilities Collaborates with business units to gather and document detailed business and technical requirements. Analyzes business processes to identify and propose improvements that enhance system efficiency, member experience, and staff productivity. Translates business requirements into functional specifications for IT teams and vendors. Works with cross-functional teams to design, test, and implement technology solutions aligned with credit union standards and goals. Develops and maintains project documentation, including requirements specifications, process flows, user stories, and test plans. Assists in selecting and evaluating software and vendors that support credit union needs, assessing costs, benefits, and technical feasibility. Works with the project team to define the testing scope, objectives, and acceptance criteria for the project Develops or review requirement traceability matrices to ensure all requirements are addressed in testing. Creates or assists in creating UAT scripts and test scenarios that reflect real-world business processes. Coordinates UAT sessions with business stakeholders, ensuring they understand their role in validating system functionality. Identifies, troubleshoots, and resolves system issues in collaboration with IT support teams. Conducts root cause analysis for recurring system issues and propose long-term solutions to prevent future disruptions. Supports project management activities, including planning, scheduling, and coordinating resources to ensure project milestones are met on time and within scope. Works closely with vendors and external consultants to manage implementation timelines, deliverables, and system integrations. Raises concerns promptly and collaborate with team members to develop actionable solutions. Communicates project progress and challenges to stakeholders, facilitating resolutions as needed. Ensures systems and processes comply with regulatory standards, including data security and privacy requirements. Supports audits by documenting and validating systems and processes to ensure adherence to policies. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Timely logging of time spent on project and task work. Knowledge, Skills, and Abilities Must have a strong understanding of business processes, particularly within a credit union or financial institution context. Must be proficient in business analysis methodologies, tools, and techniques (e.g., Agile, Waterfall, JIRA). Must have excellent analytical, problem-solving, and critical thinking skills. Must have effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders. Must have strong project management and organizational abilities, with attention to detail. Must be familiar with data analysis tools such as SQL, Tableau, or Power BI. Should possess a strong commitment to providing excellent service to Truliant's members, both internal and external. Physical Requirements Occasional standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Bachelor's degree, or equivalent experience, in Information Technology, Business Administration, or a related field required. Minimum of 3-5 years of experience as an IT Business Analyst required; IT Business Analyst experience within the financial services or credit union sector preferred. Hands-on experience with core credit union or banking systems and financial software required. Certification in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP) is a plus. Knowledge of regulatory requirements impacting credit unions, including data privacy and security standards preferred. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account
    $65k-77k yearly est. 2d ago
  • Deviation Writer

    Process Alliance

    Technical writer job in Durham, NC

    Process Alliance is a leading engineering consultancy firm dedicated to delivering innovative solutions in engineering, automation, manufacturing services, and medical devices. With a commitment to being a better model of problem solving, we have been at the forefront of providing cutting-edge engineering services to clients across the life science industry. Our team of experts thrives on solving complex challenges and driving technological advancements to meet the evolving needs of our clients. Overview: We're hiring a deviation writer to join a pharmaceutical manufacturing team in Durham, North Carolina. This full-time, on-site role is ideal for an early-career scientist or engineer with 1-2 years of experience in GMP manufacturing or quality support. Key Responsibilities: Write detailed deviation reports, documenting investigations in compliance with GMP standards Collaborate with cross-functional teams (QA, manufacturing, QC, engineering) to gather data and support root cause analysis Manage and document change controls, including gathering justification, impact assessments, approvals, and closure Ensure timely closure of deviations and support CAPA documentation as needed Participate in deviation trending and reporting to drive continuous improvement Qualifications: Bachelor's degree in a scientific or engineering or related field 1-2 years of experience in the pharmaceutical industry Experience writing or supporting GMP deviation investigations preferred Packaging experience is a plus Quality Control Lab experience is a plus but not required Strong analytical and writing skills Familiarity with quality systems is a plus About Our Culture: At Process Alliance, we strive to be a better model for how problems are solved, and solutions are delivered. We believe in providing a supportive and inclusive work environment where employees can thrive both personally and professionally. Join our team and be part of a company that is shaping the future of engineering solutions. Learn more about us: Visit our website at *********************** to explore our projects, expertise, and the impact we make in the engineering and consultancy space. Process Alliance is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
    $52k-90k yearly est. 4d ago
  • Technical Writer

    Zone It Solutions

    Technical writer job in Jacksonville, NC

    Job Description Zone IT Solutions is seeking for a Technical Writer responsible for developing and maintaining enterprise-level technical documentation supporting data governance, data privacy, and cybersecurity initiatives. Requirements * 7+ years of experience in technical writing within regulated or enterprise environments * Strong expertise in cybersecurity, data privacy, and data governance documentation * Experience with compliance frameworks (NIST 800-53, SOX, ISO 27001, GDPR) * Ability to translate complex technical and regulatory requirements into clear documentation * Experience producing audit-ready policies, procedures, SOPs, and controls * Proficiency with SharePoint, Confluence, and CMS tools * Ability to create process flows, data flow diagrams, and visual documentation * Strong collaboration skills with engineering, cybersecurity, risk, legal, and compliance teams * Excellent written communication and attention to detail * Bachelor's degree or equivalent relevant experience Benefits About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at ******************************. Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
    $56k-79k yearly est. Easy Apply 6d ago
  • Technical Writer

    Collabera 4.5company rating

    Technical writer job in Raleigh, NC

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Client: Cisco Systems Job Location: RTP, NC Job Title: Role: Technical Writer III (CSCOJP00040455) Job Duration: 12 -18 months+ The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it. This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation. • Strong command of English (business) language a MUST • Prior experience writing Cisco documentation strongly desirable Responsibilities: • Be part of the Agile Scrum Team: attend daily stand-up meetings • Excellent Written and Verbal Communication skills are must. • Document features and requirements for Smart Licensing products • Work with Engineers to covert concepts and work flows into review content • Work with Engineers, Product owners and management to create needed external product documentation Qualifications Current working knowledge and Minimum Requirements: • 7 years of experience writing technical documentation required. • Experience writing technical documentation for software products. • Astoria Content Management System • XMetaL XML Editor • Word, PDF Additional desired skills: • Ability to learn quickly and critically • Previous experience with Cisco product portfolio a plus • Experience working in Agile development environment Additional Information If interested and want to apply, please contact: Rudra Mukherjee ************
    $57k-77k yearly est. 1d ago
  • Rocky Mount NC_Multiple positions_Technical Writer(w2)

    360 It Professionals 3.6company rating

    Technical writer job in Rocky Mount, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Role Responsibilities: Understands validation concepts in order to produce documentation for validated systems; Provides evidence of compliance with legal, business and regulatory requirements; Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; Liaises with clients or developers to gather information; Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature. Creates operational and system qualification documentation in support of Messaging Services implementation. Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Qualifications Years of experience: 1-3 years Additional Information In person interview is acceptable.
    $52k-68k yearly est. 1d ago
  • Technical Writer

    Tata Consulting Services 4.3company rating

    Technical writer job in Charlotte, NC

    Must Have Technical/Functional Skills * Ability to communicate complex ideas clearly and concisely. * Understanding the subject matter, often requiring experience in software development or related fields. * Ability to gather and analyze information effectively. * Expertise in improving document usability through visual elements like graphs and charts. * Expertise in tailoring communication based on the audience's knowledge and understanding. Roles & Responsibilities * Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools. * Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences. * Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content. * Create and update user guides, online help, FAQs, knowledge base articles, and training materials. * Ensure consistency, clarity, and compliance with company style guides and documentation standards. * Use content management systems (CMS), version control tools, and publishing platforms to manage documentation. * Participate in design and code reviews to stay informed about product changes and upcoming features. · Continuously improve documentation based on user feedback and product updates. * Maintain and update API documentation using tools like Swagger, Postman, or similar TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $110,000-$120,000 a year
    $110k-120k yearly 8d ago
  • TECHNICAL WRITER

    Artech Information System 4.8company rating

    Technical writer job in Winston-Salem, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Technical Writer Location: Winston Salem NC Duration: 6 months Contract ** Direct Client; Immediate interview and hiring Job Description: • Drafts, edits and formats moderately complex to complex technical manuals, project and/or other technical documentation. • Drafts and/or edits moderately complex web content. • Researches, analyzes and translates technical information for technical and non-technical users. • Utilizes knowledge of HTML, JavaScript languages and other web-based tools to build framesets, menus, search engines and/or glossaries for websites. • Authors original content from information supplied by others or gathered directly. • Conducts audience analysis for moderately complex to complex problems and projects. • Edits technical documentation authored by others and ensures documentation is in compliance with internal standards and external regulations. • May participate in establishing documentation guidelines. • May create and present graphical technical presentations. • Provides guidance to less experienced technical writers Responsibilities: • The writer will be responsible for learning an online Recruiting application, become integrally familiar with its operations, support the creation of user guides, help content, system messaging, and direct the movement of documents through business reviews, technical reviews and final approvals. • They will be responsible for document tracking, managing document changes and all editing duties related to technical writing. • This person will meet with publishing teams and development teams to schedule the delivery of final technical writing assets for publication into the application and web site production releases. • They will be participating in application design events to understand technical writing needs and related project management activities they will need to care for. • This position will require strong organizational and communication skills. Qualifications 3+ years technical documentation and publication experience. Additional Information For more information, Please contact ************ Jyoti Pandey Lead Recruiter
    $54k-74k yearly est. 1d ago
  • Technical writer

    Global Channel Management

    Technical writer job in Rocky Mount, NC

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Role Responsibilities: • Understands validation concepts in order to produce documentation for validated systems; • Provides evidence of compliance with legal, business and regulatory requirements; • Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; • Liaises with clients or developers to gather information; and • Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature. • Creates operational and system qualification documentation in support of Messaging Services implementation. Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Years of Experience 2-4 Additional Information $26 hr 6 MONTHS
    $26 hourly 1d ago
  • Technical Writer II

    Alutiiq 4.7company rating

    Technical writer job in Havelock, NC

    Red Peak Technical Services, LLC a subsidiary of Alutiiq, LLC has an opportunity for a Technical Writer II in Havelock, NC. This position will work within the government site onboard FRCE Cherry Point NC supporting H-1 FST for H-1 FMS tech data and S1000D IETMs. This position will be provided a government NMCI asset and may have the ability to telework dependent on government TOCOR approval. Prepare Technical Manual Evaluation Record (TMER) for all technical manual data presented for United States Government (USG) verification. Record each comment using USG-provided scanning and conversion of files to digital format to include small publication revisions/change, Rapid Action Change (RACs), and Pick-up Revisions. Front matter shall be updated as required. Source data shall be inventoried, processed and archived along with checklists and other documents used for record keeping purposes. Perform Quality Assurance (QA) review of technical manual technical data for compliance to military specifications and standards. Perform QA review for consistency, usability, and accuracy of data. Authoring xml files to include creating and editing new and existing Interactive Electronic Technical Manual (IETM) Data Modules (DMs). Create illustrations from source data and edit existing graphics and wiring diagrams to. cgm/.svg format. Develop scripts and run reports as needed. Perform review, assignment of tracking numbers, distribution, and ata base control of Technical Manuals Source Discrepancy Report (TMSDRs). Perform cancellation, re-issue, and redistribution actions. Maintain database integrity and master data repository. Prepare, as needed, Pub PDF conversion, linking and bookmarking according to NAVAL Air Technical and Engineering Command (NATEC) PDF Conversion Guidelines. Modifying, developing and releasing of technical data items such as Interim Rapid Action Changes (IRACs), Technical Publication Deficiency Reports (TPDRs) and TMSDRs. IRACs shall be linked and bookmarked to manuals for posting on the NATEC website per Technical Manual Conversion Guidelines. TPDRs shall utilize delivery schedules with internal processes by the FST. Manage and archive dated data files. Assist with maintaining and updating publication management files and digital master data packages. Support, with processes, guidelines, instructions, and guidance, provided by the government to utilize products/tools including but not limited to: MS Office Word/Excel/Access EAGLE Editor PTC Arbor text VGMT software Merlin, NSIV Corel Designer PTO IsoDraw Perl AutoCAD Notepad++ Photo Editor Adobe Acrobat And basic website and internet navigation. Knowledge of TM styles and formatting for work package and conventional style TMs and experience with NAVAIR guidelines and specifications including but not limited to: S1000D NAP-B0300-GYD01-00 MIL-DTL-81927 MIL-DTL-15014 MIL-STD-3001 Payrate: $36.21 Hourly Requirements High School diploma or GED Requires a minimum of two (2) years related work experience providing technical writing and documentation support to technical and management level personnel. Must be able to work in a fast-paced environment Must be able to work 40 hours per week on a consistent basis Pursuant to the Government Contract, you must be a U.S. Citizen. Must be able to obtain a CAC card Must have experience in: Documenting, planning, support and writing for project, presentation, and proposal related work, usually of a highly technical content. Supporting the engineering, management, and administrative staff in organizing, assembling, and writing technical proposals, presentations, and related materials, Providing support in one or more commercially available word processing and/or desktop publishing software programs. Knowledge and experience with the following are preferred: Technical publication and/or IETM experience in particular to NAVAIR, S1000D, MIL-STD-3001, MIL-DTL-81927, and/or MIL-STD-38784. Military and/or technical publication experience using technical publications and/or IETMs CTPL experience Writing, editing, or quality assurance of technical documentation experience using EAGLE CSDB, PTC Arbor text, MS Word, Excel, and Access, Notepad++, Perl, VGMT software, Merlin, NSIV, Corel Designer, PTC IsoDraw, and PaintShop Pro Strong attention to detail
    $36.2 hourly 6d ago
  • Need Test Scripts Writer at $32/hr

    Us It Solutions 3.9company rating

    Technical writer job in Durham, NC

    This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. If interested, Kindly call me on 408-766-00 - 00 Ext 431 Job Description Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Experience testing web, GUI, client/server, and database applications. Experience with requirements analysis and automated test cases/script development. Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Qualifications Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures. Additional Information Thanks & Regards Priya Sharma ************ Ext 431
    $75k-100k yearly est. 60d+ ago
  • Procedure Writer Business Process Associate

    JPMC

    Technical writer job in Charlotte, NC

    Join our team and play a key role in driving operational excellence and shaping the future of Global Banking through your expertise and leadership. As a Procedure Writer Business Process Associate within Global Banking, you will provide technical writing support using Structured Authoring, manage periodic change requests, and oversee the annual attestation process. Your role will require high level of critical thinking, problem-solving skills to research inquiries, and recommend solutions, stakeholder management, and project management. Job responsibilities Manage medium to complex requests and projects. Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively. Create, modify, and write standardized procedure documents through partnership with Product, Subject Matter Experts, and Library Function owners to maintain accuracy of content. Continuously ensure that documents are updated, streamlined, maintained and archived appropriately. Identifies and remediates process or control gaps that deviates from approved writing standard. Work across organizational boundaries with internal partners to ensure the delivery of quality products and services. Respond to inquiries from Global Banking partners related to operating procedure changes and creation. Build relationships and establish credibility which is founded on a detailed understanding of operational data and processes. Prioritize inquiries to ensure visibility, traction, and resolution. Set expectations, facilitate internal communication, and resolve inquiries through effective communication. Required qualifications, skills and capabilities: Good communication skills both verbal and written. Experience developing, writing, and/or maintaining standard operating procedures. Experience in service, operations, treasury, implementations, sales, or portfolio management Ability to write in a simple, clear, and concise manner including documenting processes and summarizing complex issues and situations. Previous experience adapting to a fast paced, transformative work environment while driving results. Motivated self-starter & continuous learner who is driven to solve problems. A strong aptitude for critical thinking and tactical execution. Excellent interpersonal, influencing, communication and partnership skills. Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines. Strong interpersonal, influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners. Preferred qualifications, skills and capabilities: College degree preferred, and / or with minimum of 3 years of experience in client service, operations, technology, sales, or portfolio management. Technical writing or Structured Authoring experience is an advantage, but not required with experience in Content Management Tool such as Adobe Experience Manager authoring using DITA. Commercial or Financial services experience with knowledge on Treasury products is a plus.
    $55k-90k yearly est. Auto-Apply 60d+ ago
  • SOF Intelligence Script Writer

    Prescient Edge 3.8company rating

    Technical writer job in Jacksonville, NC

    Prescient Edge is seeking a SOF Intelligence Scriptwriter to support a federal government client. As a SOF Intelligence Scriptwriter, you will: • Develop a seamless training scenario with an operational theme that achieves all unit goals and objectives as defined • Ensure scenario and all supporting documents are per applicable documents and best practices; Supported by proposed training objectives, unit requested conditions, available resources, operational & Sub variables PMESII-PT, Joint/Conventional /SOF Doctrine, MARFORSOC Training and Readiness (T&R) Manual, Unit METL, SOPs. • Provide a challenging and realistic exercise scenario and its conditions that incorporates red cell/white cell, checklists, master scenario event list (MSELs), injects, with timelines that allows personnel involved at every level an opportunity to demonstrate a clear understanding and all associated applicable skills IAW specified, essential, enhancing, and implied tasks to meet commanders' goals/objectives. • Coordinate with MRSG T-Cell personnel to capture input for and the preparation of written After Action Reports (AAR), evaluations or other required documents as requested by the MRSG. Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes: A competitive salary with performance bonus opportunities. Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage. A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking. A positive work environment where employees are respected, supported, and engaged. Security Clearance: Security clearance required TS/SCI. Requirements Requirements: Three years of intelligence experience as an operator, analyst, GEOINT, HUMINT, SIGINT or section intelligence leader. Three years of intelligence exercise scriptwriting experience leading F3EAD process teams. Must have operated at the Battalion or higher staff level. Capable of data mining for unit's area of responsibility (AOR) specific current and relevant information as it pertains to script writing. Capable of structure training event(s) that establishes the conditions to facilitate performance-oriented training on properly selected, directed, and mission essential training objectives. Capable of developing specialized Courses of Instruction (COIs) for emerging mission requirement. Education: Former Non-Commissioned Officer (NCO), Warrant Officer or Officer. Location: Camp Lejeune, NC.
    $55k-89k yearly est. 60d+ ago
  • Associate Content Writer

    Ncino 4.5company rating

    Technical writer job in Wilmington, NC

    nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The Associate Content Writer should be enthusiastic and meticulous to support our Creative Services team. This entry-level role is perfect for a curious and motivated writer eager to learn the craft of brand storytelling. This role will contribute to a variety of short-form content projects and gain exposure to cross-functional collaboration in a fast-paced creative environment. Essential Functions: • Create compelling short form content for social media campaigns, email marketing, and internal communications while adhering to established brand voice and tone guidelines. • Support senior content writers and creative team members in developing content briefs, conducting revisions, and maintaining project documentation across multiple marketing initiatives. • Execute foundational research activities to ensure content accuracy, relevance, and competitive positioning for assigned writing projects and campaign deliverables. • Participate actively in creative brainstorming sessions, editorial reviews, and cross-functional team meetings to contribute fresh perspectives and learn industry best practices. • Perform comprehensive proofreading and quality assurance checks on marketing content to ensure grammatical accuracy, brand consistency, and platform-specific formatting requirements. • Maintain organized asset libraries, content calendars, and project files to support team efficiency and streamline content production workflows. • Learn and apply content optimization techniques under guidance from senior team members. • Collaborate with designers, marketers, and other stakeholders to understand project requirements and deliver content that aligns with campaign objectives. • Develop foundational knowledge of nCino's products, services, and target audiences through training sessions and hands-on content creation experience. • Track content performance metrics and assist in generating insights for optimization under supervision of senior content writers. Minimum Requirements: • Undergraduate degree • Strong grasp of grammar, spelling, and punctuation. • Familiarity with brand voice and tone guidelines. • Eagerness to learn and grow in a collaborative team environment. • Portfolio or writing samples demonstrating creativity and clarity. • Basic understanding of digital marketing channels. • Excellent diligence and time management. Preferred: • Professional writing experience or relevant internships. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted. The base salary range for this job is: $52,400.00 - $83,800.00 nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at ********************. Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
    $52.4k-83.8k yearly Auto-Apply 6d ago
  • Illustrator III

    Linchpin Solutions

    Technical writer job in Fayetteville, NC

    Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Illustrator III. Clearance: Active DoD Secret Clearance Work Schedule: Onsite, Full-time, Monday-Friday Role Overview: This role supports program execution through either technical illustration or material coordination functions. Illustrators develop graphics for manuals and training products, while Material Expediters support logistics operations through material tracking and coordination. Responsibilities include supporting documentation development or logistics execution, coordinating with program teams, and ensuring timely and accurate deliverables. General Skillset Experience with Microsoft Office Verbal and written communication skills Ability to work both collaboratively and individually Critical Thinking Skills Ability to give presentations and briefings as needed Specific Skillset Proficiency with illustration software such as Adobe Illustrator, AutoCAD, Visio, or similar tools Experience creating detailed technical diagrams, schematics, and exploded views Ability to interpret engineering drawings, technical manuals, and specifications Knowledge of technical illustration standards and best practices Skilled in producing graphics for both print and digital media Ability to maintain and update illustration libraries and templates Experience supporting government or DoD contracts preferred Requirements Education & Certifications Associate's or Bachelor's degree in Graphic Design, Technical Illustration, Drafting, or related field (preferred) Experience Requirements 5-7 years of experience in technical illustration or related roles Relevant experience (illustration, graphics, logistics, or material coordination) Familiarity with technical or logistics documentation Prior experience supporting DoD or Federal Government projects preferred Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $32k-59k yearly est. 31d ago
  • Content Writer

    Clarity Legal Group

    Technical writer job in Chapel Hill, NC

    Job Brief: Everything we do is geared toward providing clients extraordinary clarity in the face of the unfamiliar details and challenges of preparing for incapacity or death. Our approach takes the uncertainty out of decisions about estate planning and elder law. Before a client engages our services, we will provide clarity about what is needed, what the options are for preparing more fully, how and when the plan will be delivered and implemented, what will be expected of the client during the process, and what clients will pay us. We prepare prospective clients through education in multiple forms, calculated to make the time clients invest with our lawyers productive and the decision to use our services clear and easy. We give people peace of mind about getting peace of mind. You'll have the opportunity to provide strategic support and direction on high-priority projects. From writing blog posts, website copy, product pages, and longer-form whitepapers, you'll help craft elegant copy that distills complex concepts into clear and actionable language. You'll work with peers across the company to create content, influence our users, and codify standards and documentation for writing. The goal is to help retain our current and attract new customers through the content you create. Responsibilities: Creating content that our audience will read and learn from. We have a high DA that will surface your excellent content on search engines Work with design, product, marketing, and sales to create the words that retain and attract customers Shape (and scribe) our content strategy from newsletters, website copy, social media, and features pages Communicate complex product benefits in ways that speak to our users and help them understand our products Write using best practices for inclusivity and accessibility to reach users worldwide Collaborate with our cybersecurity researchers to ensure their discoveries are easy to understand Skills Required: 3+ years of experience working as a writer, copywriter, or content strategist You have experience in writing long-form and short-form content You have experience in creating content that converts Newsletter and/or social media experience (examples are a plus!) You can embrace the highly technical nature of our products and deliver intuitive solutions to our users Can embrace a fast-paced, iterative work environment Can integrate new tools into your workflow Can provide evidence that your content ranks well What will give you an edge? A desire to build evergreen content, think the Wikipedia of cybersecurity A track record of creating copy that converts An understanding of search intent and engagement signals, topic and funnel depth, and how content decays Experience using Ahrefs, Clearscope, and Accuranker (or equivalents
    $40k-63k yearly est. 60d+ ago
  • Test Scripts Writer

    Ask It Consulting

    Technical writer job in Durham, NC

    NC FAST P4 Test Scripts Writer Duration :12 + Months Rate : $28/hr on C2C Short Description: NC FAST requires the services of 2 Test Scripts Writers to support development and implementation of NC FAST Project 4 modules. Complete Description: The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28 hourly 60d+ ago
  • Technical Illustrator

    Tcom, L.P 4.1company rating

    Technical writer job in Elizabeth City, NC

    Utilize CAD and standard illustration software to generate detailed illustrations of complicated parts and assemblies, hydraulic and electrical/electronic schematics/diagrams and civil engineering drawings. Develop DoD technical illustrations utilized in Interactive Electronic Technical Manuals (IETM). Illustrations must follow standard formats, those required by the DoD to be used in technical manuals and training materials, including S1000d, Mil-Std-40051. This role is for the Documentation and Training department. This opening is contingent on TCOM receiving US government authorization to proceed with work on a contract already awarded. Working Procedure: Interacting With Computers - Using computers and computer systems (including hardware and software) to set up functions, enter data, or process information. Use computer aided drafting and illustration software to generate illustrations Use computers to enter, access or retrieve data, and file data Illustration of different types of graphics used to generate detailed description, operation, and maintenance documentation for devices, assemblies, and equipment. Utilize CAD or standard illustration software to generate detailed illustrations based on engineering CAD models or other available data to generate customized 3-D views, illustrate assemblies, create exploded views, and generate illustrated parts breakdowns Ensure the accuracy and completeness of own work Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. Read schematics & read technical drawings Obtain proper information for drawings from drawing systems manual, standard books, engineering reference handbooks, material and process specifications, supplier catalogs and information databases Interpret drawings including customer and vendor drawings to obtain information relative to assignment Adhere to DoD specifications, such as S1000D, Mil-Std-40051, or others Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. Follow manufacturing methods or techniques Use drafting and illustration techniques Keep abreast of advances in Computer Aided Design, Engineering, Manufacturing, and database application which may be used in the documentation of source data, filing and tracking of work products, and generation of illustrations Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Confer with engineering, technical or manufacturing personnel Recommend to and collaborate with database administrator, supervisory and engineering personnel on the development of standard parts, procedures, processes, and tools Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Perform other duties and responsibilities as assigned. Education Requirement: Bachelor's degree in a related technical Engineering field or equivalent amount of education and experience. Related military training and/or experience is a plus. Experience Requirement: Minimum of five years' experience as a technical illustrator covering numerous engineering disciplines such as mechanical, electrical/electronic, civic and aeronautical. TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.
    $30k-44k yearly est. 42d ago

Learn more about technical writer jobs

How much does a technical writer earn in Jacksonville, NC?

The average technical writer in Jacksonville, NC earns between $48,000 and $91,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.

Average technical writer salary in Jacksonville, NC

$66,000

What are the biggest employers of Technical Writers in Jacksonville, NC?

The biggest employers of Technical Writers in Jacksonville, NC are:
  1. Zone It Solutions
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