Technical writer jobs in Statesville, NC - 57 jobs
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Deviation Investigator Technical Writer
Medasource 4.2
Technical writer job in Concord, NC
The Client is seeking a detail-oriented and technically proficient Deviation Investigator to support deviation investigations and technical report writing. This role is responsible for investigating and documenting deviations and non-conformances, ensuring clear, thorough, and compliant documentation. The ideal candidate has strong analytical and writing skills, attention to detail, and the ability to evaluate complex technical issues with precision.
Key Objectives / Deliverables:
Conduct thorough investigations into deviations, identifying root causes and contributing factors
Write clear, concise, and technically accurate deviation investigation reports
Collaborate with cross-functional teams to gather required information and ensure timely resolution of deviations
Apply critical thinking and technical knowledge to assess issues and recommend corrective and preventive actions (CAPAs)
Ensure compliance with internal procedures and applicable regulatory requirements
Requirements (Education, Experience, Training):
Proven ability to write technical documentation or investigation reports
Strong analytical skills and attention to detail
Ability to assess and interpret technical or process-related issues
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite or similar tools
Preferred Qualifications (Not Required):
Background in a technical field such as engineering, life sciences, or quality assurance
Experience in pharmaceutical or biotechnology industries
Familiarity with manufacturing environments and processes
Understanding of deviation management systems and CAPA processes
Ability to work independently and manage multiple priorities
Additional Information:
Training and support will be provided to ensure success in the role
Candidates without direct pharmaceutical or manufacturing experience are encouraged to apply if core requirements are met
This position offers a dynamic work environment with opportunities to contribute to continuous improvement initiatives
$52k-71k yearly est. 3d ago
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IT Business Analyst - Salesforce
Inceed 4.1
Technical writer job in Charlotte, NC
Compensation: $120,000-$150,000
IT Business Analyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT Business Analyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$120k-150k yearly 3d ago
Technical Business Analyst
Kellymitchell Group 4.5
Technical writer job in Charlotte, NC
Our client is seeking a Technical Business Analyst to join their team! This position is located in Charlotte, North Carolina.
Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms
Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution
Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle
Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent
Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins
Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience
Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences
Execute advanced SQL queries and data profiling to optimize bot performance
Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch
Desired Skills/Experience:
10+ Years of Experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$60-70 hourly 1d ago
Technical writer
Integrated Resources 4.5
Technical writer job in Hickory, NC
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
Working Hours:
Monday - Friday; 8am - 5pm
*OT on a case by case basis
This position is supporting the Hickory expansion and Newton Cable Annex projects.
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, spare parts lists and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.
Qualifications
Requirements:
Must be able to work in a busy manufacturing environment. Resources may not be readily available. Must be able to find the necessary contacts for information.
Education:
AAS or BS in an Engineering discipline preferred. Equivalent work experience may be considered on a case by case basis.
Experience:
10+ years preferred. Candidates with experience in new equipment installation projects or new plant implementations will be given preference.
Travel:
Worker will be in the Hickory manufacturing facility and the Newton Cable Annex.
Manager Must Haves:
Technical experience working in a manufacturing environment
Ability to clearly communicate with other team members and superiors
Experience coordinating with engineering and other technical contacts to develop technical documentation.
Additional Information
Feel free to forward my email to your friends/colleagues who might be available.
We do have referral bonus, if you refer any of your friends or colleague who are looking out for the same job.
Kind Regards,
Shaine Gupta
732-662-7932
$58k-80k yearly est. 3d ago
ServiceNow Technical Writer - Charlotte
Stratacuity
Technical writer job in Charlotte, NC
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. TechnicalWriter
Content: Knowledge articles for ServiceNow Knowledge Management module
Location: Charlotte, NC | On-Site 3 days/week
Duration: 12-18 months
Type: W2 contract, paid hourly. No C2C, 1099, or third-party submissions will be accepted. Only direct W-2 candidates will be considered.
Pay Rate Range: W2 $45-53/hr
Industry: Banking
Overview
Join the ServiceNow Governance team as a technicalwriter focused on building and improving knowledge articles. This role is best for a writer who is driven, independent, and excited to grow their ServiceNow skillset.
Top Requirements
* ServiceNow Knowledge Articles: Experience writing and publishing knowledge articles directly in ServiceNow.
* Knowledge Module Expertise: Hands-on experience building articles using knowledge blocks, templates, metadata, and understanding how UI/UX ties into how users consume content.
* Work Style: Self-motivated, curious, and able to work independently. Senior-level candidates may find the role too narrow.
Responsibilities
* Write, edit, and publish high‑quality knowledge articles in ServiceNow.
* Configure and structure articles using knowledge blocks, categories, tags, and templates.
* Collaborate with UX, platform admins, and process owners to align content with user experience standards.
* Maintain content quality through audits, version control, and governance processes.
* Use analytics to refine and improve article clarity, usefulness, and search performance.
* Contribute to style guides, taxonomy updates, and continuous improvement within the knowledge program.
* Support additional ServiceNow governance or platform initiatives as you grow.
Qualifications
* 2+ years of technical writing or knowledge management experience.
* Demonstrated experience working in the ServiceNow Knowledge module.
* Strong writing, organization, and information‑design skills.
* Ability to translate technical or process-heavy material into clear, user‑friendly content.
* Familiarity with ITSM concepts, Service Portal/Agent Workspace, or content analytics is a plus.
Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Charlotte, NC, US
Job Type:
Date Posted:
December 16, 2025
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$45-53 hourly 15d ago
Technical Writer
Comp Compworks
Technical writer job in Statesville, NC
Req number:
R6916
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As the TechnicalWriter, you will be responsible for researching, organizing, writing, editing, and producing documentation.
Job Description
We are looking for a Technical Documentation Specialist to manage and enhance our technical documentation processes and support continuous improvement initiatives. This position will be Full-Time and on-site in Fairview, NC and Arden, NC.
What You'll Do
Format, publish, and manage technical documents, specifications, and work instructions in accordance with company and industry standards
Ensure all documentation is properly controlled and published within the Quality Management System (QMS)
Collaborate with process engineers and subject matter experts to gather, clarify, and update technical content
Support audits and compliance activities by ensuring documentation is accurate, up-to-date, and readily accessible
Identify opportunities to streamline administrative and documentation processes
Support the digitization of manufacturing process documents
Participate in cross-functional meetings to support project planning and execution
Provide feedback and recommendations for process enhancements
What You'll Need
Required:
Strong organizational and communication skills
Familiarity with QMS platforms and document control best practices
Ability to manage multiple priorities in a fast-paced environment
Expert proficiency with Microsoft Office and document management systems
Preferred:
Experience in manufacturing, engineering administration, or technical documentation
Experience with CAD drawings and modeling
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Must be able to communicate with customers/team members over the phone and in person
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$24.00 per hour
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$56k-78k yearly est. Auto-Apply 2d ago
Technical Writer
Zone It Solutions
Technical writer job in Charlotte, NC
Job Description
Zone IT Solutions is seeking for a TechnicalWriter responsible for developing and maintaining enterprise-level technical documentation supporting data governance, data privacy, and cybersecurity initiatives.
Requirements
* 7+ years of experience in technical writing within regulated or enterprise environments
* Strong expertise in cybersecurity, data privacy, and data governance documentation
* Experience with compliance frameworks (NIST 800-53, SOX, ISO 27001, GDPR)
* Ability to translate complex technical and regulatory requirements into clear documentation
* Experience producing audit-ready policies, procedures, SOPs, and controls
* Proficiency with SharePoint, Confluence, and CMS tools
* Ability to create process flows, data flow diagrams, and visual documentation
* Strong collaboration skills with engineering, cybersecurity, risk, legal, and compliance teams
* Excellent written communication and attention to detail
* Bachelor's degree or equivalent relevant experience
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at ******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
$56k-78k yearly est. Easy Apply 29d ago
Technical Writer
Jakepro
Technical writer job in Charlotte, NC
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$56k-78k yearly est. 60d+ ago
Technical Writer
Tata Consulting Services 4.3
Technical writer job in Charlotte, NC
Must Have Technical/Functional Skills * Ability to communicate complex ideas clearly and concisely. * Understanding the subject matter, often requiring experience in software development or related fields. * Ability to gather and analyze information effectively.
* Expertise in improving document usability through visual elements like graphs and charts.
* Expertise in tailoring communication based on the audience's knowledge and understanding.
Roles & Responsibilities
* Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools.
* Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences.
* Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content.
* Create and update user guides, online help, FAQs, knowledge base articles, and training materials.
* Ensure consistency, clarity, and compliance with company style guides and documentation standards.
* Use content management systems (CMS), version control tools, and publishing platforms to manage documentation.
* Participate in design and code reviews to stay informed about product changes and upcoming features. · Continuously improve documentation based on user feedback and product updates.
* Maintain and update API documentation using tools like Swagger, Postman, or similar
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $110,000-$120,000 a year
$110k-120k yearly 1d ago
TECHNICAL WRITER
Artech Information System 4.8
Technical writer job in Winston-Salem, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: TechnicalWriter
Location: Winston Salem NC
Duration: 6 months Contract
** Direct Client; Immediate interview and hiring
Job Description:
• Drafts, edits and formats moderately complex to complex technical manuals, project and/or other technical documentation.
• Drafts and/or edits moderately complex web content.
• Researches, analyzes and translates technical information for technical and non-technical users.
• Utilizes knowledge of HTML, JavaScript languages and other web-based tools to build framesets, menus, search engines and/or glossaries for websites.
• Authors original content from information supplied by others or gathered directly.
• Conducts audience analysis for moderately complex to complex problems and projects.
• Edits technical documentation authored by others and ensures documentation is in compliance with internal standards and external regulations.
• May participate in establishing documentation guidelines.
• May create and present graphical technical presentations.
• Provides guidance to less experienced technicalwriters
Responsibilities:
• The writer will be responsible for learning an online Recruiting application, become integrally familiar with its operations, support the creation of user guides, help content, system messaging, and direct the movement of documents through business reviews, technical reviews and final approvals.
• They will be responsible for document tracking, managing document changes and all editing duties related to technical writing.
• This person will meet with publishing teams and development teams to schedule the delivery of final technical writing assets for publication into the application and web site production releases.
• They will be participating in application design events to understand technical writing needs and related project management activities they will need to care for.
• This position will require strong organizational and communication skills.
Qualifications
3+ years technical documentation and publication experience.
Additional Information
For more information, Please contact
************
Jyoti Pandey
Lead Recruiter
$54k-74k yearly est. 3d ago
Technical Writer - Standard | Comprehensive Operational Support [DEA0058063]
Prosidian Consulting
Technical writer job in Charlotte, NC
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a TechnicalWriter - Standard | Comprehensive Operational Support [DEA0058063] Engagement Team | *** Labor Category - Mid Level Exempt Professional aligned under services related to NAICS: 541611 located supporting The mission of the Department of Justice is to uphold the rule of law, to keep our country safe, and to protect civil rights.
Seeking TechnicalWriter - Standard candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as DEA. This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Professional, Technical and Administrative Support Services (PTASS) (TechnicalWriter - Standard) in the Defense, And Security Industry Sector focussing on Human Capital Solutions for clients such as Drug Enforcement Administration (DEA) | Department of Justice Located In and across the CONUS Region.
RESPONSIBILITIES AND DUTIES - TechnicalWriter - Standard | Comprehensive Operational Support [DEA0058063]
Develops, writes, and edits material for reports, manuals, briefs, proposals, instruction books, and related environmental and scientific publications. Coordinates the display of graphics. Conducts interviews with applicable sources. Researches various sources to gain knowledge on subject. Organizes material and completes writing assignments with regard to order, clarity, conciseness, style, and terminology. Possesses ability to write in various styles and to a variety of audiences (i.e., scientific, general, etc.). Edits information and hardcopy documentation. Ensures proper cross-referencing occurs. Ensures the material is presented in a user-friendly manner. Ensures all applicable guidelines for indexing are followed. May supervise a team of writers and act in a lead capacity. Provides helpdesk support via phone and email to users of an accounting/travel information system.
Qualifications
Desired Qualifications For TechnicalWriter - Standard | Comprehensive Operational Support [DEA0058063] (DEA0058063) Candidates:
Minimum of five years of experience in technical writing, including experience in coordinating graphics and conducting research for various audiences.
Education / Experience Requirements / Qualifications
Requires Bachelor's degree, and 5 years of experience OR 7 years of related experience (no degree).
Skills Required
Advanced writing, editing, and organizational skills. Ability to write in various styles and for different audiences. Experience in supervising writers and managing writing projects. Helpdesk support experience is beneficial.
Competencies Required
Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
Ancillary Details Of The Roles
- Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
- EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
- Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
- Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.
Other Details
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
#TechJobs #ITSupport #SystemManagement #ApplicationDevelopment #FunctionalSupport #ProfessionalServices #SpecialistRoles #TechnicalExperts #SystemsAnalysis #ITConsulting
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match with a % of pay for participants who defer at least a required minimum % of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: Pending
------------ ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$5k monthly Easy Apply 60d+ ago
Manager, IT Business Analyst - NAM Customer Excellence
BIC Corporation 4.8
Technical writer job in Charlotte, NC
+ Apply Now + Start applying with LinkedIn + **Please wait...** **Manager, IT Business Analyst - NAM Customer Excellence** Shelton, CT, US, 06484Charlotte, US, 28269 BIC Hybrid Description: For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
The **Manager, IT Business Analyst - NAM Customer Excellence** focuses on the execution part of Supply Chain which plays a crucial role in ensuring that technology solutions effectively meet the needs of the supply chain.
The Manager, IT Business Analyst also develops and delivers training to end-users, helping them to effectively use the new systems or processes. They provide ongoing support, addressing any issues that arise, troubleshooting problems, and ensuring that the solutions remain effective. They handle requests for changes or enhancements and coordinate with IT teams for system maintenance and updates.
Major Duties :
**Manage Design and Development**
+ Project Planning and Risk Management: Develop and oversee project plans, timelines, and resource allocation, identify and mitigate risks to ensure smooth project execution.
+ Business Needs and Functional Requirements: Assess business needs and translate them into detailed functional requirements.
+ Process and Application Design: Create detailed specifications for processes and application designs to meet business objectives.
+ Application Engineering: Configure and customize JDE, WMS, TMS applications to support business needs, adhering to GSC methodologies.
+ Training and Testing: Develop and conduct system training, and participate in system, integration, and user acceptance testing to ensure effective deployment and user proficiency.
**Manage Solution Implementation**
+ Setup and Configuration: Oversee the setup and customization of JDE, WMS, TMS applications, ensuring proper integration with existing systems.
+ Implementations and Training: Lead the implementation process and deliver training programs to ensure users are proficient with new setups and systems.
+ Application Rollout: Manage the deployment of new functionalities, systems and integrations across multiple locations, tailoring solutions to regional needs.
+ Process Documentation: Create and maintain detailed documentation for processes related to system setup, configuration, and usage.
+ Collaborate with cross-functional teams(IT, Finance, Supply Chain) to integrate new processes, functionalities with other enterprise systems (JDE, WMS, TMS, ...) and ensure data accuracy and consistency.
+ Conduct user acceptance testing (UAT) and facilitate training sessionsto ensure successful adoption and utilization of Supply chain applications: This includes preparing test cases, leading testing sessions, and training users.
+ Provide ongoing support and troubleshooting for users, addressing issues and optimizing system performance: This involves resolving user issues, monitoring system performance, and making necessary adjustments.
+ Stay updated on Supply Chain Execution best practices and industry trends, applying insights to continuously enhance demand planning and factory planning capabilities
**QUALIFICATIONS**
+ Bachelor's degree in engineering, Business Administration, Supply Chain Management, Information Systems, or related field.
+ Proven experience (6+ years) as an IT professional or similar role, a focus on warehouse management systems, Order to cash, Transportation or Customer Service would be prefered
+ Fluent English. Spanish is a plus. We are working in a multicultural environment
+ Knowledges of Supply Chain Processes and Metrics are a plus
+ ERP and Supply Chain Systems: Experience with Enterprise Resource Planning (like JDEdwards (preferred), SAP, Microsoft Dynamics, ...), Warehouse Management, and Transportation Management systems
+ Data Analysis and Management: Proficiency in analyzing large datasets, understanding data modeling, and utilizing tools like SQL, Excel, or business intelligence platforms
+ Understanding of how to integrate various IT systems and platforms through APIs and other integration methods.
+ Business Analysis Skills
+ Project Management skills
+ Excellent Communication and Collaboration skills
+ Problem-Solving and Analytical Thinking
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
$83k-104k yearly est. 60d+ ago
Senior Technical Writer
Contact Government Services, LLC
Technical writer job in Charlotte, NC
Senior TechnicalWriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior TechnicalWriter to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation.
Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening.
Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: *******************
#CJ
$61k-84k yearly est. Auto-Apply 60d+ ago
IT Business Analyst
Transportation Insight 4.1
Technical writer job in Hickory, NC
Job Title: Sr. IT Business Analyst COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: The business analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. This person will serve as the liaison between the business and IT departments. Also responsible for the translation of business needs to IT solutions, and vice versa, with current programs, projects, and initiatives in mind. CRITICAL JOB FUNCTIONS:
Determine operational objectives by studying business functions; gathering information and evaluating output requirements and formats
Gather intelligence from corporate executives and middle managers about needs and future growth
Construct workflow charts and diagrams, studying system capabilities and writing specifications
Improve systems by studying current practices and designing modifications
Recommend controls by identifying problems and writing improved procedures
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Participate in IT prioritization meetings, ranking IT requests according to impact and difficulty
Partner with application directors and creators to ensure each project meets a specific need and resolves successfully
Compile and distribute reports on application development and deployment
Consult with the executive team and the IT department on the newest technology and its implications in the industry
Providing leadership, training, coaching, and guidance to junior staff
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
Ability to impact operations and effect change without being confrontational
Ability to work independently and with others
Extremely organized with strong time-management skills
Understanding of modeling techniques and methodologies
Knowledge of software development lifecycles
Competency in Microsoft applications including Word, Excel, and Visio
Exceptional analytical and conceptual thinking skills
JOB REQUIREMENTS:
Bachelor's degree in logistics, supply chain, business, economics, computer information systems or equivalent experience in the industry at the discretion of the hiring manager.
5+ years' experience working in transportation/logistics
3+ years' experience as an IT Business Analyst
3+ years' experience leading and supporting software development projects
Excellent problem-solving skills
Must possess a proven ability to complete detailed assignments accurately in a timely fashion
Strong organizational and planning skills
Strong written and oral communication skills
EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
$77k-103k yearly est. 60d+ ago
Procedure Writer Business Process Associate
JPMC
Technical writer job in Charlotte, NC
Join our team and play a key role in driving operational excellence and shaping the future of Global Banking through your expertise and leadership.
As a Procedure Writer Business Process Associate within Global Banking, you will provide technical writing support using Structured Authoring, manage periodic change requests, and oversee the annual attestation process. Your role will require high level of critical thinking, problem-solving skills to research inquiries, and recommend solutions, stakeholder management, and project management.
Job responsibilities
Manage medium to complex requests and projects.
Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively.
Create, modify, and write standardized procedure documents through partnership with Product, Subject Matter Experts, and Library Function owners to maintain accuracy of content.
Continuously ensure that documents are updated, streamlined, maintained and archived appropriately.
Identifies and remediates process or control gaps that deviates from approved writing standard.
Work across organizational boundaries with internal partners to ensure the delivery of quality products and services.
Respond to inquiries from Global Banking partners related to operating procedure changes and creation.
Build relationships and establish credibility which is founded on a detailed understanding of operational data and processes.
Prioritize inquiries to ensure visibility, traction, and resolution.
Set expectations, facilitate internal communication, and resolve inquiries through effective communication.
Required qualifications, skills and capabilities:
Good communication skills both verbal and written.
Experience developing, writing, and/or maintaining standard operating procedures.
Experience in service, operations, treasury, implementations, sales, or portfolio management
Ability to write in a simple, clear, and concise manner including documenting processes and summarizing complex issues and situations.
Previous experience adapting to a fast paced, transformative work environment while driving results.
Motivated self-starter & continuous learner who is driven to solve problems.
A strong aptitude for critical thinking and tactical execution.
Excellent interpersonal, influencing, communication and partnership skills.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines.
Strong interpersonal, influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners.
Preferred qualifications, skills and capabilities:
College degree preferred, and / or with minimum of 3 years of experience in client service, operations, technology, sales, or portfolio management.
Technical writing or Structured Authoring experience is an advantage, but not required with experience in Content Management Tool such as Adobe Experience Manager authoring using DITA.
Commercial or Financial services experience with knowledge on Treasury products is a plus.
$55k-90k yearly est. Auto-Apply 60d+ ago
Writer OR Procedure Writer
Us Tech Solutions 4.4
Technical writer job in Charlotte, NC
+ Support the writing and update of material, documentation, and procedures for System Operations initiative. + Typical Functions: Acquires assignments from supervisor. + Reviews current procedures with respect to updates in roles, responsibilities, and general formatting of documentation.
+ Meets with SMEs to update and route procedures for review and approval. Reviews materials and recommends revisions or changes in scope, format, content.
+ Maintains awareness and communicates progress of procedural updates and approvals.
+ Generates tracking and report of progress. Organizes work processes that are in review, out for approval and published.
+ May maintain records and files of work and revisions. Experience with Word, SharePoint and basic task tracking.
**Skills:**
+ Writer
+ Procedure writer
+ SharePoint
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$50k-74k yearly est. 60d+ ago
Proposal Writer - Heavy Civil Construction
Ames Construction 4.7
Technical writer job in Charlotte, NC
Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is an employee-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 65 general contractor.
The Proposal Writer will be responsible for developing and managing high-quality, compliant, and compelling proposals in response to RFQs, RFPs, and SOQs for heavy civil construction projects. This role requires excellent communication and writing skills, a firm understanding of civil construction processes, and the ability to work collaboratively with internal teams and external partners.
Key Responsibilities:
* Review and interpret RFP/RFQ documents to develop compliant, client-focused responses.
* Write, edit, and organize proposal content including executive summaries, approach narratives, project descriptions, resumes, safety records, and organizational charts.
* Coordinate with estimating, operations, engineering, and business development teams to gather technical content and ensure proposal accuracy.
* Manage multiple deadlines, proposal schedules, and submission requirements.
* Maintain and update a library of boilerplate content, resumes, and project write-ups.
* Assist in developing presentations and marketing collateral as needed.
* Ensure all submissions align with client requirements and company branding.
Qualifications:
* Bachelor's degree in Communications, English, Civil Engineering, Construction Management, or a related field.
* 2-5 years of experience writing proposals in the heavy civil, construction, or AEC (Architecture, Engineering, Construction) industry.
* Strong writing, editing, and organizational skills with a keen attention to detail.
* Familiarity with public agency procurement processes (e.g., DOTs, municipalities, transit authorities).
* Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of Adobe Creative Suite (InDesign, Illustrator) is a plus.
Preferred Skills:
* Experience preparing proposals for design-bid-build, design-build, progressive design-build, and CM/GC projects.
* Understanding of construction documents including schedules, cost estimates, and work plans.
* Ability to manage input from multiple stakeholders under tight deadlines.
Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$54k-67k yearly est. Auto-Apply 39d ago
Technical Writer
Zone It Solutions
Technical writer job in Charlotte, NC
Zone IT Solutions is seeking for a TechnicalWriter responsible for developing and maintaining enterprise-level technical documentation supporting data governance, data privacy, and cybersecurity initiatives.
Requirements
* 7+ years of experience in technical writing within regulated or enterprise environments
* Strong expertise in cybersecurity, data privacy, and data governance documentation
* Experience with compliance frameworks (NIST 800-53, SOX, ISO 27001, GDPR)
* Ability to translate complex technical and regulatory requirements into clear documentation
* Experience producing audit-ready policies, procedures, SOPs, and controls
* Proficiency with SharePoint, Confluence, and CMS tools
* Ability to create process flows, data flow diagrams, and visual documentation
* Strong collaboration skills with engineering, cybersecurity, risk, legal, and compliance teams
* Excellent written communication and attention to detail
* Bachelor's degree or equivalent relevant experience
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at ******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
$56k-78k yearly est. Auto-Apply 29d ago
Technical Writer
Artech Information System 4.8
Technical writer job in Winston-Salem, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: TechnicalWriter
Location: Winston Salem NC
Duration: 6 months Contract
** Direct Client; Immediate interview and hiring
Job Description:
• Drafts, edits and formats moderately complex to complex technical manuals, project and/or other technical documentation.
• Drafts and/or edits moderately complex web content.
• Researches, analyzes and translates technical information for technical and non-technical users.
• Utilizes knowledge of HTML, JavaScript languages and other web-based tools to build framesets, menus, search engines and/or glossaries for websites.
• Authors original content from information supplied by others or gathered directly.
• Conducts audience analysis for moderately complex to complex problems and projects.
• Edits technical documentation authored by others and ensures documentation is in compliance with internal standards and external regulations.
• May participate in establishing documentation guidelines.
• May create and present graphical technical presentations.
• Provides guidance to less experienced technicalwriters
Responsibilities:
• The writer will be responsible for learning an online Recruiting application, become integrally familiar with its operations, support the creation of user guides, help content, system messaging, and direct the movement of documents through business reviews, technical reviews and final approvals.
• They will be responsible for document tracking, managing document changes and all editing duties related to technical writing.
• This person will meet with publishing teams and development teams to schedule the delivery of final technical writing assets for publication into the application and web site production releases.
• They will be participating in application design events to understand technical writing needs and related project management activities they will need to care for.
• This position will require strong organizational and communication skills.
Qualifications
3+ years technical documentation and publication experience.
Additional Information
For more information, Please contact
************
Jyoti Pandey
Lead Recruiter
$54k-74k yearly est. 60d+ ago
Senior Technical Writer
Contact Government Services, LLC
Technical writer job in Charlotte, NC
Job DescriptionSenior TechnicalWriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior TechnicalWriter to provide consultative, analytical, and documentation support for a large Federal agency initiative.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation.
Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening.
Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: *******************
#CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
How much does a technical writer earn in Statesville, NC?
The average technical writer in Statesville, NC earns between $48,000 and $90,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Statesville, NC
$66,000
What are the biggest employers of Technical Writers in Statesville, NC?
The biggest employers of Technical Writers in Statesville, NC are: