Technical writer jobs in Upper Allen, PA

MUST HAVE SKILLS (Most Important): • Experience writing proposals submitted to government (preferably Federal) agencies • Outstanding verbal and written communication skills • Able to compile information from multiple sources into a concise final written product. • Able to manage time effectively. Must be able to managed multiple assignments simultaneously and meet all deadlines. • Strong attention to detail. • Proficiency in Microsoft and Google business applications.

The Technical Business Analyst, reporting to the Trust & Custody Software Engineering Manager, will gather and document business and user requirements pertaining to new features for, and enhancements to, Mid Atlantic's web-based financial platform, and they will translate these business requirements into functional specifications for use by the development team. The Technical Business Analyst will serve as the liaison between the internal and external business community-clients, partners and employees-and the development team. Location: Pittsburgh, PA - hybrid We are interested in qualified candidates who are eligible to work in the United States. However, we are not able to sponsor visas. Duties/Responsibilities: Document business and user requirements with acceptance criteria and writing functional specifications for use by the development team. Coordinate, schedule, prepare agendas for, facilitate and participate in customer enhancement-focused collaboration sessions, Scrum meetings and sprint planning meetings, with internal and external audiences. Collaborate with the development team, product and training specialists, business development team, product management personnel and upper management on various activities to improve product offerings. Instinct to ask relevant probing questions that get to the "why" behind business requests to achieve successful outcomes. Lead demonstrations, user acceptance testing, and occasional training activities around the release of new enhancements or functionality and write product documentation. Write/maintain test plans, test cases and test scripts, and perform functional, regression and scalability testing. Manage a portfolio of complex projects that span one or multiple teams or systems. Create visual modeling or diagramming of current and proposed workflows. Generate feature enhancements and bug cases in the issue tracking system. Understand interdependencies between technology, operations, and functional goals. Perform research and root cause analysis to determine the cause of system issues, and find an approach to resolve noted issues. Identify, document and report discovered product anomalies. Serve as a resource for development, clarifying requirements throughout the software development life cycle. Qualifications: Bachelor's degree in Business/Finance/Technology Project Management Professional (PMP) Certification or International Institute of Business Analysis (IIBA), CCBA or CCBP a plus 5 years of experience writing functional specifications for development team to use in coding, preferably pertaining to new features and enhancements for a web-based application Experience with Azure DevOps is preferred Experience in Web services / API's platform is a plus Ability to write intermediate SQL queries and experience using SQL Server Management Studio (SSMS) desired Perseverance and fortitude to learn and grasp complex financial concepts and processes Strong analytical and problem-solving skills Experience working in an Agile development environment using Scrum framework and sprints Strong verbal and written communication skills Ability to multi-task, prioritize and work efficiently while preserving accuracy and attention to detail Energetic self-starter, with the ability to work independently Who We Are: EdgeCo Holdings is made up of several affiliated financial services companies, including AmericanTCS Holdings and NewEdge Capital Group. For over four decades, the EdgeCo companies have provided a suite of technology and support services to financial intermediaries and their clients, including full-service retirement plan administration, wealth management, brokerage, advisory, and trust and custody solutions. AmericanTCS was built by a dedication to innovation, integrity, and desire to help people achieve a successful financial outcome. AmericanTCS is comprised of several subsidiary companies, divisions, and brands, including American Trust Custody, American Trust Retirement, American Trust Wealth, American Technology Automation (Pension Pro and Hub+), and FiduciaryxChange. Together, they provide industry-leading financial services to the American workforce with the mission to create financial security for all Americans. Currently, AmericanTCS has over $600 billion assets and supports over 425K retirement plans. What We Offer: Compensation will be comprised of a base salary and an opportunity to qualify for bonus(es) or commissions. EdgeCo Holdings' benefit package includes health, dental, vision, short-term disability, long-term disability, life insurance, PTO and 401(k) match (after applicable waiting periods). Applications will be accepted on an ongoing basis.

Purchasing / Contract Professional II Annapolis Junction, MD Hybrid - 3 days onsite per week About the Role We're hiring experienced professionals to support federal government proposals and contract activities. This role focuses on end-to-end RFP development, compliance, and coordination with internal stakeholders for government submissions. This is a hybrid onsite role in Annapolis Junction, MD. Remote candidates will not be considered. Key Responsibilities Prepare and manage responses to RFIs, RFQs, bids, and RFPs Review government-issued RFPs and extract technical & administrative requirements Develop point-by-point proposal responses aligned to evaluation criteria Act as primary liaison with Contracting Officers, including clarifications and post-submission questions Collaborate with internal SMEs to gather compliant proposal content Review award documents and escalate high-risk contract terms as needed Ensure submissions align with corporate policies and Federal Acquisition Regulations (FAR) Required Experience 3-5 years of experience writing proposals for government (preferably federal) agencies Strong written and verbal communication skills Proven ability to manage multiple proposals simultaneously High attention to detail and deadline discipline Proficiency with Microsoft and Google business tools Preferred Background Federal proposal or capture experience Technical writing exposure Knowledge of wireless or telecom services Legal, contracts, or compliance experience Bachelor's degree in business, Legal Studies, Communications, or related field

Work activities: • Research, audit, write, and edit web content to support data and content migration from the legacy platform to the new CMS. • Translate complex city programs and services into user-friendly language. • Collaborate with departments and digital teams to ensure the migrated content aligns with city standards and accessibility guidelines. • Optimize content transfer for readability, engagement, and digital platforms. • Ensure all migrated materials reflect the Client's voice, tone, and commitment to accessibility and inclusion. Skills/experience of the assigned staff: Desired: • Experience writing for government, public sector, or civic-focused websites. • Familiarity with services, programs, and community needs. • Basic knowledge of SEO and analytics for web content. • Experience with content management systems (CMS) and digital publishing tools. • Strong organizational skills and ability to manage multiple projects and deadlines. Highly Preferred: • Previous experience creating content for gov or similar government websites. • Understanding of plain language principles and accessibility guidelines (e.g., WCAG). • Experience collaborating with cross-functional teams including designers, developers, and communications staff. • Ability to analyze web content performance and make data-driven improvements. • Commitment to equity, inclusion, and effectively communicating to diverse audiences.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. We are seeking a technical writer to write, rewrite and/or edit technical documents for customer delivery as well as internal publications. The technical writer will not only support the integration of multiple authors' viewpoints into single documents for delivery points, but they will also independently write internal documentation to capture the procedures of our equipment by working with subject-matter experts (SMEs) within laboratory environments. Supporting proposal efforts will also be expected in this role, which will require close collaborate with subject matter experts to prepare technical sections of proposals that effectively communicate technical solutions and methodologies. This will also require the technical writer to maintain and organize documentation to ensure that all proposal materials are version-controlled and easily accessible. **What You'll Get to Do:** + Edit customer deliverables like concepts of operations, design packages, systems execution plans, etc. + Edit and review proposal content for technical accuracy, clarity, and compliance with client instructions and standards under tight deadlines + Capture proposal language to support the delivery of technical management volumes, program management plans, rough order of magnitudes, etc. + Develop documents that define the design, material, function, and performance requirements of a product or its components + Write and edit internal technical documents, such as standard operating procedures, equipment setups, manuals, operational specifications, test plans, etc. to clearly and effectively communicate technical specifications and instructions + Collaborate with a diverse set of technical experts/SMEs to understand the documentation needs of our programs + Negotiate and integrate different viewpoints and relay, receive information, and collaborate in a team environment + Acquire subject knowledge by interviewing engineers, physicists, technicians, directors, and other product developers/SMEs; observing performance of production methods; and referring to technical specifications, blueprints, engineering illustrations, and trade journals + Conduct quality review of materials + Research engineering data/technical manuals and utilize SMEs, team members, and established processes to complete technical authoring under lead's supervision + Independently demonstrate skill and ability to perform fairly complex professional tasks + Interact with senior internal and external personnel on significant matters often requiring coordination between organizations + May develop and deliver presentations + Uphold general understanding and application of NG's principles, concepts, practices, and standards; knowledge of industry practices; knowledge of AP style or other similar guidelines **This position will serve on-site in Linthicum / Annapolis Junction, MD** _._ _This position can be filled as a Principal Technical Editor and Writer or Sr. Principal Technical Editor and Writer._ Basic Qualifications for Principal Technical Editor and Writer: + Bachelor's Degree and 5 Years of relevant experience; OR 3 Years with Master's; 1 Year with a PhD + Demonstrated experience collaborating across teams and interpreting technical information to develop documentation + Demonstrated experience in style guidelines of general writing and technical writing + Ability to simplify complex information for a target audience + Excellent command of grammar, punctuation, and syntax with a keen eye for detail + This position requires the applicant to be a U.S. citizen + **Clearance:** Candidate must be able to obtain and maintain the necessary US Government security clearance per customer's requirements Basic Qualifications for Sr. Principal Technical Editor and Writer: + Bachelor's Degree and 8 Years of relevant experience; OR 6 Years with Master's; 4 Years with a PhD + Demonstrated experience collaborating across teams and interpreting technical information to develop documentation + Demonstrated experience in style guidelines of general writing and technical writing + Ability to simplify complex information for a target audience + Excellent command of grammar, punctuation, and syntax with a keen eye for detail + This position requires the applicant to be a U.S. citizen + **Clearance:** Candidate must be able to obtain and maintain the necessary US Government security clearance per customer's requirements Preferred Qualifications: + Demonstrated experience with collaborating cross functionally and interpreting technical information to develop documentation + Proficient in the interpretation of engineering data, such as parts lists, application lists, schematics, and blueprint readings + Proficient with navigating through and working within SharePoint and Word + Familiar with configuration management of documents + Active TS/SCI Clearance with Polygraph Primary Level Salary Range: $81,800.00 - $128,400.00 Secondary Level Salary Range: $102,000.00 - $160,200.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Responsibilities: Write a newsletter 1-2 times per month recapping and previewing Hub activities, to be distributed to the Hub listserv. Requirements: Current full-time student at Ursinus College The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Microsoft Office Tools (specifically Outlook, Excel, Powerpoint, Visio, Word) -Experience or knowledge with ServiceNOW and/or JIRA or similar ticketing/tracking databases Six (6) years' experience as a TW in programs and contracts of similar scope, type, and complexity is required. TS/SCI with full scope polygraph REQUIRED EDUCATION Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional TW experience may be substituted for a bachelor's degree.

ASRC Federal Technology Solutions is seeking a Technical Writer to join our team supporting the FCC Contact Center Consolidation program in Gettysburg, PA. We offer an excellent benefits package and a culture of innovation and continual process improvement. Apply today and let's talk about next steps. Requirements: Bachelor's degree in communications or related field 3 years of related work experience developing technical training material Collaborate with technical staff, training staff and management to ensure alignment with organizational goals and a shared vision. Responsibilities: Research and compiles technical data from diverse sources. Drafts, edits, and maintains technical manuals, standard operating procedures (SOPs), training guides, user documentation, and reports. Reviews content for accuracy, clarity, grammar, and compliance with contractual and regulatory requirements. Works closely with program staff, SMEs, engineers, and analysts to translate complex technical information into understandable language. Ensure all documentation meets accessibility standards

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description • Capable of taking information from technical reports, batch records or raw notebook data and then converting information to cogent process descriptions • Ability to recognize and remediate errant process descriptions • Be a contributing member of a team conducting process investigations and provide appropriate close-out documentation summarizing conclusions and supporting rationale • Be a contributing member of a team to establish new systems and processes and converting these into standard operating procedures Background qualifications: • Target greater than five years of process support (manufacturing technical operations, process development, etc.) • BS degree in science related field (engineering, chemistry) • Demonstrated written and verbal communication skills. Qualifications Background qualifications: • Target greater than five years of process support (manufacturing technical operations, process development, etc.) • BS degree in science related field (engineering, chemistry) • Demonstrated written and verbal communication skills. Additional Information Best Regards, Regards, Surbhi Khurana Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 6211 Direct: 732-429-1647 (F) 732-549-5549 X 225 www.irionline.com “INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)

Orbis Operations is seeking Technical Writers to support its government customer in Fort Meade, MD. Required Clearance: Active Security Clearance required at the Top Secret (TS)/Special Compartmented Information (SCI) level and appropriate level Polygraph Task Description: Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project's hardware and software to include installation, configuration and how-to documentation. Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. Responsible for providing expert editing for all program CDRLs for delivery to the government. Knowledgeable in system, software, and test technical documentation requirements. Familiarity with DIDs, Confluence, SharePoint, Microsoft Word. Responsibilities: Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications Gather technical information, prepares written text Maintain a current internal documentation library Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc. Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity Prepare and maintain operations documentation, user guides and manuals and technical publications Prepare reports, responses, and briefings targeted to a wide range of audiences Work with developers to produce quality documentation and training materials Coordinate layout and design of documents Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies Apply technical manual standard NSA DS-89 to work products Qualifications: Current TS/SCI with polygraph required Master's or Bachelor's degree in technical discipline 6-10+ years of TW Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Responsive recruiter Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance Wellness resources Schedule: Full-time, on-site (in-person collaboration with SMEs and executive staff required) We are seeking a detail-oriented Technical Writer to support the development of a comprehensive IT Request for Proposal (RFP). The ideal candidate will have a strong background in IT documentation and the ability to translate complex technical information into clear, user-friendly language for both technical and non-technical audiences. Responsibilities: Research, outline, draft, and edit a new technical RFP in alignment with State procurement standards. Collaborate with internal departments, subject matter experts, and leadership to gather content and requirements. Translate complex technical concepts into structured, accessible documentation. Ensure all deliverables meet quality, consistency, and compliance standards. Produce supporting technical documentation such as procedure manuals and specifications as needed. Required Qualifications: Bachelor's degree in Information Technology, Computer Science, English, Communications, or a related field (additional experience may be considered in lieu of degree). Minimum of 6 years of experience as an IT Technical Writer. Proven experience drafting technical RFPs or similar procurement documents for large-scale IT initiatives. Strong understanding of IT terminology, software development, and system infrastructure. Demonstrated ability to work independently and communicate effectively across technical and non-technical teams. Preferred Skills: Professional writing certification (e.g., CPTC) a plus. Experience with technologies such as SQL Server, Java, APIs, cloud computing, stored procedures, and Microsoft Data Center environments. Familiarity with state or federal procurement processes. Exceptional attention to detail and ability to manage multiple priorities under tight deadlines. Note: Writing samples will be required if selected for an interview. Compensation: $80,000.00 - $85,000.00 per year Momentum, Inc. (Momentum) is a small, women-owned IT and Management Consulting firm based in Camp Hill, Pennsylvania. Founded in 1998, Momentum has grown to employ more than 75 employees and expand its services to public and private sector clients throughout the mid-Atlantic region, resulting in the successful delivery of more than 450 projects to more than 100 unique customers of all shapes and sizes across a broad range of industries and specialties. Momentum is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Momentum provides a full complement of technical and professional services within our four core service offerings: Management Consulting Process Improvement Project Management Implementation Support

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. Technical Writer and Communications Coordinator. We are immediately hiring a Technical Writer and Communications Coordinator. In this role your primary responsibility is to develop and maintain accurate product documentation, including product "truths" and installation instructions for individual products and systems. Additional duties include managing electronic filing, proofreading materials, and collaborating with marketing teams. This position requires the ability to exercise discretion and independent judgment on matters of significance. Reporting to the Technical Communications Manager, this full-time position is based at our corporate offices in Center Township, PA. The schedule is Monday-Friday, 8:00 a.m. to 5:00 p.m., with some flexibility available following a successful training period. What you will do: Develop a thorough understanding of the technical aspects of company product offerings through on-the-job training. Support development of written reports in response to a high volume of requests from internal and external customers, inclusive of, but not solely limited to, the following:Create and maintain technical documentation on product offerings; communicate changes thereof both internally and externally.Support creation and administration of study materials and exams for field staff's continuing technical education requirements.Assist as needed with PowerPoint presentations used for technical customer training Interview of colleagues and customers as needed to obtain necessary information. Tenacious follow up` Thorough documentation of all correspondence and activity related to each request in accordance with team processes. Warranty confirmations Experience and Skills: What you will bring to ARDEX: Individual must be exceedingly detail and process oriented and must be able to write with precision, clarity and accuracy. Must be able to communicate effectively, both verbally and in writing, presentation skills a plus Individual must excel in a fast-paced, dynamic environment and be able to adapt to daily urgencies. Previous experience in technical writing and/or related discipline preferred. Must possess excellent technical writing and proofreading skills; writing samples will be required. Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook, internet usage and CRM Ability to prioritize, schedule and handle multiple tasks Excellent telephone and interpersonal communication skills Excellent listening and problem-solving skills Ability to work both independently with minimal supervision and with a team Demonstrates ARDEX Growth Mindset competencies: Innovation, Open Mindedness, Collaboration, Agility, Initiating Action and Execution, Ownership Fluent in Spanish and/or French a plus Education Minimum four (4) year college degree required. Benefits Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families. 401(k) with Company Match to help you save for retirement. Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for associate and bachelor's degrees Discounted Gym Memberships to support your fitness goals. Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation's Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re-engineering across all major technologies. Our solutions and services help build enduring relationships with our clients. Job Description Must have Interim Secret or Secret/Top-secret clearance or interim TS Summary/Objective The technical writer drives the creation of a documentation methodology and framework and maintains proper methodology for purposes of consistency and efficiency. This role prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. This position translates business specifications into user documentation. The senior technical writer plans, writes and maintains systems and user support documentation efforts, including online help screen. This position is familiar with a variety of the field's concepts, practices and procedures. A wide degree of creativity and latitude is expected. Qualifications Essential Functions Competencies Problem Solving/Analysis. Technical Capacity. Communication Proficiency. Time Management. Required Education and Experience Additional Information Contact with me on Linkedin: ************************************** Email:- Monu.kumar@biitservices. com ************ *180 kindly Apply for this position and share your updated Resume if you are actively looking for a change.

Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industry. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi-domain force. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider. Position Overview Candidate should have a foundation in writing technical documentation, briefings, and manuals and be comfortable interacting with software engineers, development teams, customers, and users. The technical writer should have the ability to design and layout graphical product overviews and related marketing material. Responsibilities Research, develop and write user focused and maintainer focused technical documentation and training materials for military and commercial systems. Edit technical publications to meet CDRL requirements Learn and understand the technical design of the system well enough to be effective at transforming input from developers and engineers into written and graphical documents that are understandable by users and customers Lead and assist with developing briefings in PowerPoint that are suitable for presentation to high level government and corporate personnel Support and develop training materials for software centric IT systems Required Experience/Qualifications Bachelor of Science, with a concentration in Information Systems, Communications or Engineering preferred. Minimum 3 years of experience in technical writing. Customer focused with strong interpersonal skills Ability to understand high level IT and software concepts Ability to communicate with development teams, engineers, technicians, training teams and customer personnel Ability to ask questions and listen to the answers Ability to conduct peer reviews of documentation and solicit and incorporate feedback Ability and drive to complete assignments on schedule Write using clear and concise language using proper English in a format understandable to the target audience (Users and Maintainers) Ability to create hardware or software documentation from start to finish, including manual formatting, indexing, creation of all text, illustrations, block diagrams, theory of operations, power point presentations, procedures, etc. Ability to create user-focused training materials and courseware Experience developing briefings in PowerPoint that are suitable for presentation to high level government and corporate personnel Proficient in Microsoft Office applications to include Word, PowerPoint, Excel, and Visio Preferred Experience/Qualifications Minimum 1 year experience using Jira and Confluence in an Agile environment. Special Requirements/Security Clearance Please note that pursuant to a government contract, this specific position requires U. S. Citizenship status with a TS/SCI, security clearance and CI polygraph if requested by customer. Salary Range Salary Range: Salary Minimum: $65,000, Salary Maximum: $80,000 The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, CESI also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, CESI provides an extensive selection of benefits and offerings to our employees. Benefits Overview CESI recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes: Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty) CESI is committed to principles of inclusion and equal employment opportunity. We foster a non-discriminatory, professional work environment for all our teams. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, genetic information, national origin, age, marital status, disability, or veteran status.

The Level 1 Technical Writer shall possess the following capabilities: Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents Gather technical information, prepares written text Maintain a current internal documentation library Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc. Prepare and maintain operations documentation, user guides and manuals and technical publications Work with developers to produce quality documentation and training materials Work on all phases of documentation Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity Prepare reports, responses, and briefings targeted to a wide range of audiences Coordinate layout and design of documents Qualifications: Two (2) years experience as a TW in programs and contracts of similar scope, type, and complexity is required. Associate's degree in a technical discipline from an accredited college or university is required. Two (2) years of additional TW experience may be substituted for an Associate's degree.

Purpose of the Scribe/Medical Writer: This individual is responsible for providing accurate documentation and summarization of the office visits and recommendations in the context of a patient chart while maintaining patient flow and communication regarding appointment status. Responsibilities: + Performs other duties as assigned, including but not limited to, answering phones, scanning, abstracting, checking patients in and out, helping with work questsions, etc. + Remains as close to physician as possible and limits time away from the physician and the patient. + At times, guides patient to front desk after completion of exam and ensures proper follow-up appointments are made. + Provides patient with assistants while they are exiting the exam room to expedite patient flow. + Monitors examination room and any physical limitations that the patient may have + Evaluates the condition of the exam room to ensure adequate supplies are in stock. + Correctly summarizes and documents what the physician says during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment and recommendations for treatment (including justifications of decisions reached when appropriate). + Learns the personality and preferences of each physician, recognizing differences and abiding by them when working with each particular physician. + Accommodates the needs of the patient for the exam. + Notifies physician of changes to the daily schedule, especially emergencies + Enter charge information as designated by the physician + Maintains an awareness of the patient's verbal and non-verbal communication when the physician is providing instructions as it may necessitate the writer repeating information, providing written instructions, and/or patient educations materials for the patient to review at home. + Becomes fluent in the exact requirements of each examination. + Fluency in English + High School Diploma and 4 years' experience in a medical office, medical transcription or billing/coding required + Or Associate's degree or equivalent, and two years' experience in a medical office, medical transcription or billing/coding required. + Basic knowledge of ICD-10 coding.Licensure, Certifications, and Clearances:CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Our client is the nation's largest non-profit professional educational institution devoted to financial services. Holding the highest level of academic accreditation, The College has served as a valued business partner to banks, brokerage firms, insurance companies and others since 1927. The College's faculty represents some of the financial services industry's foremost thought leaders. Job Description Primary Duties • Develops engaging and compelling content for a variety of audiences in support of differing objectives. • Leverages knowledge of marketing communications strategy across all channels including print, web, social media, mobile, and video. • Assists AVP of Marketing and Communications in the development of content strategy. • Researches, writes, edits, and publishes materials for digital platforms that are captivating and SEO friendly. • Uses working knowledge of SEO and tactics to improve website traffic generation. • Creates digital and print marketing tools including dynamic emails, websites, blog posts, images, and videos that enhance marketing efforts. • Enforces brand tone and voice guidelines for all digital content and copy. • Guarantees the quality of site, email, and digital content to ensure copy, images, hyperlinks, and other assets meet branding guidelines and are fully functional. • Assumes accountability for the accuracy and integrity of content. • Models and upholds company core values. • Performs other related duties and responsibilities as assigned. Qualifications • Performs other related duties and responsibilities as assigned. QUALIFICATIONS: • Excellent verbal and written communication skills, and ability to interact professionally with a diverse group of individuals • Entrepreneurial spirit with a strong sense of ownership, urgency, and follow through • Demonstrated ability to effectively manage time and prioritize efforts • Strong interest in current media and social media trends • Ability to multi-task and work in a fast paced environment • Open to growing as part of a team - ability to take direction and be taught • Knowledge of current cultural and technology trends • Experience with Drupal, Google Analytics, and/or Adwords a plus Additional Information EXPERIENCE/EDUCATION: • 1-3 years of experience • Bachelor's Degree in English, Marketing, or a related field • Knowledge of the Insurance/Financial Services industry • Comfortable working with a Mac. • All applicants must submit a writing portfolio in addition to resume and cover letter

Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. About the Role Medical Guardian is seeking a curious, creative, detail-oriented Voice AI Conversation & Campaign Writer to help build the next generation of AI-powered engagement experiences for our members and caregivers. This is an ideal role for someone early in their career who is passionate about AI, human-centered communication, language, sentiment, and behavior design - and wants to grow into the expanding field of conversational AI. You will write the scripts, messaging flows, and conversation logic that power our voice AI bots, ensuring that every interaction feels empathetic, natural, clear, and aligned with the Medical Guardian brand and mission. You'll collaborate closely with Product, Data, AI Engineering, and Member Experience teams to shape meaningful conversations that support seniors' wellness, safety, and engagement. What You'll Do Write conversational scripts, dialogue flows, and engagement campaigns for AI voice bots and automated outreach Interpret sentiment, tone, and emotional cues to shape empathetic and appropriate responses Build behaviorally informed outreach sequences, including wellness check-ins, nudges, reminders, and caregiver communications Collaborate with AI engineers and product managers to translate campaign goals into conversational logic Test and refine bot dialogs based on performance data, sentiment analysis, and user feedback Maintain brand voice guidelines and ensure tone consistency across all AI interactions Partner with Member Services to ensure conversations meet real-world needs and reduce friction Document conversational patterns, edge cases, and escalation paths for human handoff Stay current on trends in conversational AI, behavior design, linguistics, and human-computer interaction About You 1+ years of experience in writing, content creation, UX writing, customer success, support scripting, marketing copywriting, or related fields Strong command of English language, tone, clarity, and grammar Natural empathy and the ability to write for sensitive and emotionally nuanced situations Curiosity about AI, machine learning, and conversational design (formal background not required) Comfortable analyzing feedback, sentiment data, and performance metrics to improve scripts Excellent communication skills and ability to collaborate with cross-functional teams Highly organized with strong attention to detail Interest in supporting seniors, healthcare innovation, or mission-driven work Candidates must be authorized to work in the United States without current or future need for visa sponsorship. Must have the ability to work from our Philadelphia office on Tuesdays and Wednesdays. Bonus Skills (Not Required) Experience with conversational AI platforms (e.g., Dialogflow, Voiceflow, Cognigy, etc.) Background in psychology, linguistics, creative writing, communication, or human behavior Experience writing support scripts or call center playbooks Familiarity with sentiment detection, natural language processing, or AI ethics Understanding of APIs Experience with telephony systems such as Five9 Exprience with campaign management with outreach to customers Why Join Medical Guardian? Work at the forefront of AI + human hybrid care, building tools that meaningfully impact people's lives Opportunity to grow into product, AI design, or conversational strategy roles Mission-driven culture focused on safety, wellness, and empowering aging adults Collaborative team environment where innovation and empathy are valued Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick Time Off & Holidays) Company Paid Short Term Disability and Life Insurance Retirement Plan (401k) with Company Match

In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.