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The differences between technician's helpers and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a technician's helper, becoming an information technology technician takes usually requires 1-2 years. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $36,448 average annual salary of a technician's helper.
The top three skills for a technician's helper include customer service, HVAC and safety regulations. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.
| Technician's Helper | Information Technology Technician | |
| Yearly salary | $36,448 | $49,031 |
| Hourly rate | $17.52 | $23.57 |
| Growth rate | -4% | 10% |
| Number of jobs | 81,564 | 118,881 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 47% |
| Average age | 50 | 42 |
| Years of experience | 12 | 2 |
A technician's helper primarily performs support tasks to assist technicians in carrying out various installations and repairs, learning technical skills along the way. They usually prepare and arrange tools and equipment, set-up and clean work areas, understand blueprints and schematics, troubleshoot issues, assemble materials, and fix and replace components under the technician's supervision. There are also times when they must coordinate with clients to identify their needs and preferences. Moreover, depending on their organization of employment, a technician's helper may also perform minimal clerical tasks such as handling calls, answering inquiries, or purchasing the necessary materials.
An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
Technician's helpers and information technology technicians have different pay scales, as shown below.
| Technician's Helper | Information Technology Technician | |
| Average salary | $36,448 | $49,031 |
| Salary range | Between $22,000 And $58,000 | Between $28,000 And $83,000 |
| Highest paying City | Merced, CA | Urban Honolulu, HI |
| Highest paying state | Delaware | Hawaii |
| Best paying company | PNM Resources | Cravath |
| Best paying industry | Technology | Finance |
There are a few differences between a technician's helper and an information technology technician in terms of educational background:
| Technician's Helper | Information Technology Technician | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 47% |
| Most common major | Automotive Technology | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technician's helpers' and information technology technicians' demographics:
| Technician's Helper | Information Technology Technician | |
| Average age | 50 | 42 |
| Gender ratio | Male, 87.7% Female, 12.3% | Male, 84.8% Female, 15.2% |
| Race ratio | Black or African American, 9.5% Unknown, 5.5% Hispanic or Latino, 14.8% Asian, 5.0% White, 64.3% American Indian and Alaska Native, 0.9% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |