Information Systems Technician jobs at Technology Service Professionals - 1975 jobs

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

12-Month W2 Contract (No C2C/No Student Sponsorship/No Visa Sponsorship) Onsite 5x per week in Thousand Oaks, CA Pay up to $45/hr. W2. Milestone is seeking to engage a Specialist IS Business Systems Analyst with windows administration expertise to join our Enterprise Benchtop Services team for a minimum of a 1-year assignment. The position will perform Windows System Administration for laboratory-based computer systems used to control laboratory instruments (instrument controllers). The IS Analysts will work closely with scientific functional groups to install, configure, test, maintain, and troubleshoot lab workstation hardware and software. The role will also work on general lab IT system problem tickets as reported by lab scientists. Service will typically be provided during normal business hours between 8:00 am to 5:00 pm Monday -Friday, excluding Holidays and Shutdowns. However, some work may be required to be performed before or after these hours. Top Must-Have Skill Sets: 5+ years' experience with Windows Desktop administration Windows Operating systems - Win10, Win11, Windows Server Service Now Experience SCCM Experience PC/Laptop Hardware maintenance Software/Hardware troubleshooting Networking skills - TCP/IP, Windows Domains, Network configurations Excellent communication, customer relations and problem-solving Ability to work autonomously with follow-through to completion and documentation Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities. Excellent customer service skills Ability to lift 40 lbs. Responsibilities: Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to Amgen enterprise file shares. General Ticket Resolution via ServiceNow: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting. Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep asset inventory up-to-date. Physically inventory laboratory computers and reconcile with laboratory inventory system Support corporate deployments of anti-virus, software patches to laboratory computers Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems. Preferred: Experience in a QC and validations environment GXP/GLP Experience Validations Experience Any experience with development and/or maintaining administration tools for the Digital Lab Solutions is a plus (PowerShell, C#, Python, SQL) Experience with administration of LIMS, ELN, and Waters systems Experience with ITIL Experience working in a GxP/GMP environment Experience supporting/troubleshooting laboratory systems such as HPLCs, Mass Specs and various other lab instruments Scripting - PowerShell, Batch, Python Advance IT Certifications (A+, MCSE, CompTIA+, etc) Education: Bachelors degree or equivalent amount of professional experience The estimated pay range for this position is USD $40.00/Hr - USD $45.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client's most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We're looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply.

Job Description IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client's most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We're looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply.

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members. Responsibilities Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others Experience with mac OS, Windows 11, iPad OS, and iOS Understanding of VPN access Familiarity with SSO implementations with FIDO keys Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF Check computer hardware (mostly laptops) to ensure functionality Install and configure appropriate software and functions according to specifications Assist with security training and implementing new processes to ensure corporate security compliance Develop and maintain local networks (office networks) in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Requirements Proven experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Benefits As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Stock Option Plan

Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

shijo KRG Technologies, Inc., ******************** 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : ************ Ext : 203 Job Description · We need a technician type of person who is physically fit to lift/move around heavy equipment at work · Should be able to debug and run the chambers · Configure the DUT and run the test · Manage 3-4 locations in Sunnyvale area. · Should be able to schedule the test and manage time · MS Excel savvy · AS Degree in Electrical/Electronics Engg. Additional Information All your information will be kept confidential according to EEO guidelines.

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. ","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2026-01-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote

About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities * First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system. * Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed. * User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities. * Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams. * Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles. * Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy. * Inventory and Asset Management - Maintain accurate records of devices, hardware, and software. * Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests. * Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner. About you: Required Qualifications * Strong understanding of computer hardware, software, networks, and operating systems. * Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance. * Excellent communication and customer service skills and the ability to support end-users with patience and professionalism. * Excellent documentation and critical thinking skills. * Possesses strong computer skills, including experience using Microsoft applications (e.g., Azure, Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. Preferred/Desired Qualifications * Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices. * Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months). * Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months). Education and Experience * Associate degree in IT or a related field and one to two years of IT support or related technical experience. * An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ********************** if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ***************

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Must be US Citizen. Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines. Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs. Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification. Ability to lift 50 pounds and move equipment. Ability to crawl and work under office desks and furniture. Ability to work after hours as needed. Experience with: Virtual Desktop Environments Large scale hardware deployments Microsoft 365 projects IT Asset Management CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Overview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week) Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months) The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training

**Title: Jr. Systems Administrator** **Clearance: Secret with Top Secret eligibility** **Shift: Monday-Friday 3:00PM -11:30PM** Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world **.** Foxhole Technology is seeking a Jr. Systems Administrator who is eager to grow their IT career by supporting enterprise systems within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance. **Job Description** + Carry out routine system tasks such as user account setup, password resets, and access permissions + Monitor system functionality and help diagnose hardware and software-related issues + Support the rollout of updates, patches, and antivirus solutions in compliance with DoD cybersecurity directives (STIGs/IAVM) + Help maintain core services like Active Directory, DNS, and Group Policy under the guidance of senior administrators + Contribute to security compliance efforts through participation in RMF-based control implementation + Aid in updating system documentation, including configuration records and procedural guides + Assist in executing backup and restoration procedures to ensure system continuity + Provide operational support for cybersecurity tools such as HBSS, ACAS, and SIEM technologies + Respond to technical support requests and collaborate with the help desk team to resolve end-user issues **Minimum Requirements** + Minimum Security Clearance: Active Secret clearance with Eligibility for TS. + Minimum of 1+ years of experience as a System Administrator + Must have a current DoD 8140/ (8570) IAT Level II approved certification (i.e. CompTIA Security+ CE) + At least 1 year of experience in IT support, help desk, or systems administration + Basic knowledge of managing operating systems, user permissions, and file structures + Familiarity with either Windows Server or Linux systems + Ability to follow structured processes, maintain clear documentation, and escalate issues when needed + Strong interest in learning and contributing to a mission-driven, security-focused team **More Information** Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise. Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _US-FL-Pensacola_ **Job ID** _2026-2052_ **Category** _Information Technology_ **Type** _Regular Full-Time_ **Clearance Required** _Secret/TS Capability_

Title: Jr. Systems Administrator Clearance: Secret with Top Secret eligibility Shift: Monday-Friday 3:00PM -11:30PM Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world. Foxhole Technology is seeking a Jr. Systems Administrator who is eager to grow their IT career by supporting enterprise systems within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance. Job Description Carry out routine system tasks such as user account setup, password resets, and access permissions Monitor system functionality and help diagnose hardware and software-related issues Support the rollout of updates, patches, and antivirus solutions in compliance with DoD cybersecurity directives (STIGs/IAVM) Help maintain core services like Active Directory, DNS, and Group Policy under the guidance of senior administrators Contribute to security compliance efforts through participation in RMF-based control implementation Aid in updating system documentation, including configuration records and procedural guides Assist in executing backup and restoration procedures to ensure system continuity Provide operational support for cybersecurity tools such as HBSS, ACAS, and SIEM technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum Security Clearance: Active Secret clearance with Eligibility for TS. Minimum of 1+ years of experience as a System Administrator Must have a current DoD 8140/ (8570) IAT Level II approved certification (i.e. CompTIA Security+ CE) At least 1 year of experience in IT support, help desk, or systems administration Basic knowledge of managing operating systems, user permissions, and file structures Familiarity with either Windows Server or Linux systems Ability to follow structured processes, maintain clear documentation, and escalate issues when needed Strong interest in learning and contributing to a mission-driven, security-focused team More Information Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise. Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.

Title: Jr. Systems Administrator Clearance: Secret with Top Secret eligibility Shift: Monday-Friday 3:00PM -11:30PM Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world. Foxhole Technology is seeking a Jr. Systems Administrator who is eager to grow their IT career by supporting enterprise systems within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance. Job Description Carry out routine system tasks such as user account setup, password resets, and access permissions Monitor system functionality and help diagnose hardware and software-related issues Support the rollout of updates, patches, and antivirus solutions in compliance with DoD cybersecurity directives (STIGs/IAVM) Help maintain core services like Active Directory, DNS, and Group Policy under the guidance of senior administrators Contribute to security compliance efforts through participation in RMF-based control implementation Aid in updating system documentation, including configuration records and procedural guides Assist in executing backup and restoration procedures to ensure system continuity Provide operational support for cybersecurity tools such as HBSS, ACAS, and SIEM technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum Security Clearance: Active Secret clearance with Eligibility for TS. Minimum of 1+ years of experience as a System Administrator Must have a current DoD 8140/ (8570) IAT Level II approved certification (i.e. CompTIA Security+ CE) At least 1 year of experience in IT support, help desk, or systems administration Basic knowledge of managing operating systems, user permissions, and file structures Familiarity with either Windows Server or Linux systems Ability to follow structured processes, maintain clear documentation, and escalate issues when needed Strong interest in learning and contributing to a mission-driven, security-focused team More Information Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise. Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class. We can recommend jobs specifically for you! Click here to get started.

Job Description We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols. Key Responsibilities Provide front-line technical support via phone, email, and in person Install, configure, and maintain workstations, laptops, and peripheral devices Troubleshoot user access issues related to CAC, Active Directory, and network permissions Support patch management, antivirus, and STIG compliance tasks Assist in imaging systems and software deployment using tools like SCCM or MDT Maintain inventory of IT assets and support lifecycle management Escalate unresolved issues to higher-level system administrators or network teams Log all support interactions in the ticketing system and track resolution status Provide user guidance and training on common applications and security best practices Minimum Qualifications U.S. Citizenship and Secret clearance or eligibility Associate's degree in IT, Computer Science, or related field (Bachelor's preferred) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting Familiarity with DoD security policies, including RMF and DISA STIGs Security+ certification required Additional Preferred Qualifications Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems Experience with DoD user account provisioning and revocation procedures Familiarity with VDI environments (e.g., Citrix, VMware Horizon) ITIL v4 Foundation certification Experience working in a SIPR/NIPR dual-environment support role Strong communication skills and ability to support non-technical users

Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.

About The Opportunity At Netrix Global, we're seeking a IT Field Technician Customer Engineering, on-site at Camden, New Jersey, for the Education Services team. It is a full-time technical resource staffed onsite at our customer locations and primarily responsible for working closely with clients and cross-functional support teams to manage, support, and maintain the technology used by these customers. You are responsible for the proactive and reactive support, troubleshooting, and documentation of new and existing customer base. This position is ideal for a hands-on, well-rounded engineer who desires to be involved in all aspects of the IT field. The position requires strong resource and time management skills for systems support. The individual will need to be self-motivated, detail and process-oriented, possess strong verbal and written communication skills, excellent customer service skills, and have solid problem-solving/troubleshooting abilities. This person must have a reliable personal vehicle and be willing to travel to mutiple sites near Camden, NJ. How You Will Make An Impact Serve as a technical escalation point for onsite customer engineering team. Facilitate and assist in training for new engineers joining team. Assist in rerouting staff to ensure adequate coverage as determined by the customer. Provides management updates, feedback on all relevant activities for the team. Supporting and troubleshooting common server roles including but not limited to file/print and application servers. Supporting and troubleshooting on-premise laptop environment including but not limited to workstation imaging and support of Microsoft Windows desktop operating systems. Supporting and troubleshooting modern networks including but not limited to TCP/IP, DNS, DHCP, switches, routers, firewalls, and wireless. Supporting and troubleshooting network environments with multiple connectivity setups and configurations. Supporting and troubleshooting multi-site Domain and Active Directory environments. Supporting and troubleshooting Microsoft 365 email environments. Supporting and troubleshooting workstation hardware and software. Proficient with Laptop Hardware parts replacement and repair. Supporting and troubleshooting workstation imaging processes. Gathering and documenting complex technical information regarding new and existing customer environments. Implementation and troubleshooting of our standard management tools (i.e., Kaseya, Logic Monitor, and antivirus) for servers, network devices, and workstations. Establish a partnership with our customers and strive to deliver a positive experience & smooth transition - First Impressions = Lasting Impressions. Provide value by implementing solutions to help our customers overcome challenges while creating efficiencies for their business operations. Work closely with customers on functional and end-user acceptance testing. Responsible for incident closures and daily time entries using ServiceNOW ticketing system. Responsible for daily end-of-day email to client point of contact. Execute yearly projects when school is not in session, including but not limited to switch and access point replacements, school relocations, new school setups, mass laptop/Chromebook replacements. Keep abreast of the latest technology and industry trends, recommend equipment and system enhancements, upgrades and/or replacements as necessary to meet the IT needs of the organization. Performs other duties as assigned. What You Will Bring To The Table Minimum of 2 years related hands-on work experience with an Associate degree in Information Technology or equivalent experience. MS-900 or equivalent experience with willingness to obtain MS-900 Cert within 12 months of hire. Associate Google Workspace Administrator or equivalent experience with willingness to obtain the Cert within 12 months of hire. Microsoft Certifications preferred but not required. Professional Networking Certifications are preferred but not required. Apple computer hands-on experience is a plus. Work experience must include user support and troubleshooting with experience in configuration and setup of systems and devices. Experience working directly with end-users. Experience working in ServiceNow Ticketing system is a plus. KNOWLEDGE, SKILLS AND ABILITIES Proficient with Laptop Hardware Parts replacement and repair. Proficient with Google Chromebook devices. Experience with Microsoft Active Directory and Microsoft Exchange. Experience with the Microsoft Windows Operating Systems. Experience with Microsoft Office Applications and Services. Experience with networking devices including but not limited to Cisco IOS, Meraki, and Sonicwall. Google Workspace Admin Management a plus. Understanding of the OSI Model and how it relates to the technology field. Proven customer-facing field experience with the ability to provide onsite support to end users for extended periods of time. Presents a tidy and professional physical appearance to customers and colleagues in a way that represents Netrix Global well, especially at a customer site. Ability to prioritize multiple tasks. Maintaining time management through use of time entry and scheduling. Willingness to work evenings and weekends on occasion. Willingness to travel within and outside the region. Ability to communicate both orally and in writing internally with all levels of management, outside vendors, field techs, and customers. Experience documenting highly technical information. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction; prepare, provide and convey diversified information. Work requires walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. (e.g., papers, books, files, and small parts, etc.). Moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). Physical effort may be required to lift or move office equipment weighing up to 50 lbs. About Us At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators. At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect From Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. The role can be remote/home office, with some travel required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion and compensation processes are based on merit, skills, and qualifications, to ensure a fair and unbiased approach for our candidates and employees. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to ********************