Crisis Services Tech On Call
Telecom technician job in Naperville, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Field Service Reliability Engineer
Telecom technician job in Chicago, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Extensive travel required. (Local, National)
· Promotes and adheres to the ATS safety culture.
· Engages in various work environments and industries to lead reliability centered maintenance efforts.
· Mentors, coaches, and provides reliability best practices for applications in customer facilities, by customer personnel
· Identifies top potential issues leading to lost production and preventable maintenance spending. Communicates findings with leadership.
· Provides solutions to root cause deficiencies and demonstrates economic benefits to their correction.
· Actively drives the implementation of equipment improvement projects.
· Identifies and implements current and new processes / technologies to increase equipment performance and uptime
· Champions systems and best practice procedures towards a proactive manufacturing culture.
· Analyzes equipment performance, failure data, and corrective maintenance history to develop and deploy engineering solutions, improved maintenance strategies, preventative maintenance optimization, and other reliability techniques.
· Provides technical service to operations and manufacturing personnel on equipment related troubleshooting efforts.
· Utilizes predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution.
· Collaborates with the maintenance team to prioritize assets and actions by determining failure probabilities and evaluating the risk of compliance, supply, strategy, and cost.
· Provides training and coaching in Root Cause and Reliability Analysis and takes ownership for ongoing corrective action tracking, implementation and follow up to ensure that all Root Cause Analysis projects are documented.
· Ensures compliance with regulatory requirements and ATS policies and procedures.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· Bachelor's degree in engineering (ABET accredited)
· Eight or more years of reliability experience across 2 or more manufacturing sites
· Demonstrates ability to perform full array of reliability tool sets
· Strong technical understanding of electrical or mechanical components, tools, and designs
· Ability to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis
· Ability to research and apply new equipment technology / trends
· Robust problem solving, mathematical, analytical, and decision making skills
· Proficiency with computers, maintenance systems, and applications, including Microsoft Office
· Excellent verbal communication, facilitation, and presentation skills
· Strong reporting and technical writing capability
· Ability to build and maintain positive, professional relationships
Desirable KSAs:
· Desire to develop into a leadership role
· Experience with data trend analysis, vibration analysis, motor current analysis, oil analysis, lubrication and hydraulic testing, laser alignment, nondestructive testing, infrared thermography, ultrasound technology, acoustic reliability technology, Weibull analysis, and Six Sigma or Lean Manufacturing methodologies
· Knowledge of various government regulations such as, Current Good Manufacturing Practice (cGMP), National Electrical Testing Association (NETA), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA)
· CMRP certification
· Green Belt certification
· STS certification
Competencies:
· Drive & Motivation
· Interpersonal Skills
· Task Management
· Strategic Skills
· Customer Focus
· Self-awareness
· Management & Leadership
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$50.96-$65.19 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Service Technician
Telecom technician job in Chicago, IL
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.
This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.
Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Provide day to day support at the customer locations within a geographical region(s).
Support customers in technical problems they have with their technical equipment.
Required skills:
2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc).
Technical certifications such as A+ or Network+ are preferred.
Problem solving.
Customer focus.
Willingness to be in a On Call rotation with other team members, including working after hours and weekends.
Valid drivers license, with reliable vehicle with acceptable insurance.
Requirements:
18 months of IT experience (or equivalent)
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Driving licence
Excellent time management skill
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
Life insurance
Mobile working
Onboarding program
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Field Service Engineer - Chicago
Telecom technician job in Chicago, IL
One of our clients is a German-owned (US-based) capital equipment subsidiary that sells inline automated systems for the confectionary and food industries. Due to growth and expansion in North America, the company is seeking two Field Service Engineers based in the Midwest (Chicago/Milwaukee), Northeast (Philadelphia/NYC/New Jersey), or Southeast (Atlanta) areas. The Role:
Will travel up to 75% on site to customers/manufacturing locations.
Trips are primarily 1-3 weeks, Monday-Friday but travel flexibility is a must.
The Responsibilities:
Install, repair, and rebuild high speed, servo-driven, mechanical motion-controlled systems that slice, cut, fold, slip, stack, wrap, and convey products.
Perform product training and demonstrations on an as needed basis
The Ideal Candidate:
Strong mechanical systems repair/installation background with:
Servos
Camshafts
High-speed mechanical motion systems (1,000 to 3,000 pieces per minute)
Ability to diagnose and repair:
Electrical components
Wiring issues
PLCs (AB, B&R, and Schneider software)
Safe driving record
Ability to obtain a passport and travel to Germany
Lives within 90 minutes of an airport
Salary:
$35 to $50 an hour
Overtime
Per Diem
Interested candidates may respond to this posting or contact Sean Broom directly on his LinkedIn page.
Field Service Engineer - Wisconsin
Telecom technician job in Elgin, IL
Our client, a leader in precision measurement and manufacturing support, is seeking a dedicated and skilled Field Service Engineer - Chicago to join their dynamic team. Job Title: Field Service Engineer - Chicago Location: Chicago, IL Pay Range: $31-$33/HR What's the Job? Install and service a variety of Coordinate Measuring Machines (CMM), machine tools, and accessories at customer sites. Perform diagnosis, repairs, certifications, and re-calibration of machinery to ensure optimal performance. Respond promptly to service calls, troubleshoot issues, and resolve technical problems efficiently. Provide technical support and guidance to other service representatives and customers. Complete service and expense reports accurately and in a timely manner, maintaining high standards of customer satisfaction. What's Needed? Associates Degree preferred or an equivalent combination of technical courses and hands-on experience. Ability to lift up to 75 lbs comfortably and safely. Mechanical, electrical, computer, and software troubleshooting skills. Excellent customer service skills with a professional demeanor. Willingness to travel 100% to various customer sites within the region. What's in it for me? Opportunity to work with cutting-edge measurement technology and machinery. Supportive work environment focused on professional growth and development. Engagement in a role that offers variety and challenge every day. Be part of a team committed to delivering exceptional customer service. Competitive pay rate aligned with your skills and experience. Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. d24ad0b8-823f-4e68-a892-2986ccdf7392
Copier Technician
Telecom technician job in Chicago, IL
We are currently seeking a Copier Technician who will also act as a Customer Support Representative for clients that are experiencing operating & maintenance issues with their office hardware equipment. We are eager to hire an individual who is ready for a challenging, rewarding, and long-term engagement! In this position, the individual hired will be responsible for the repair and maintenance of office equipment by performing diagnostic tests to determine equipment issue and/or end user error. Training with certification from a multinational conglomerate will be provided to the individual hired.
Responsibilities:
Perform copier machine cleaning and maintenance.
Run diagnostic tests to determine equipment issue and/or end user error.
Verify equipment functioning properly by completing test initiatives and final adjustments.
Assess and troubleshoot customer software and hard copy orders for production problems or issues.
Service and maintain customer's digital office equipment (copiers) in assigned territory.
Maintain assigned field stock and parts inventory.
Complete document service actions-service forms, reports, logs, and records
Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
Maintain and service company office equipment and color systems on customer premises.
Additional duties as assigned
Requirements:
Some experience with printer/copier required; additional paid training provided.
High School Diploma or equivalent, required.
Proficient with all Microsoft Office applications
Must possess a reliable vehicle; will receive mileage reimbursement.
Experience in finding resolutions to customer disputes.
Experience in providing face-to-face and over-the-phone customer service.
Possesses working knowledge of Windows Operating System, MS Office; MS Excel; opening, closing, and saving of electronic files.
Excellent Interpersonal communication skills, written and oral.
Possesses a positive attitude, willingness to learn, and coachable.
Willing to complete a criminal background check.
Authorized to work in the US for any employer.
Benefits: Comprehensive benefits package including:
Performance Bonus Eligible
401(k) plan
Medical, Dental and Vision Insurance
Life and disability insurance
Commuter Benefits
Paid time off options, including vacation, sick time, fixed holidays, parental leave.
William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Nighshift Datacenter Technician
Telecom technician job in Northlake, IL
Data Center Technician - Night Shift
Shift: Night Shift B - 12-hour shifts
Option 1: Thursday-Saturday
Option 2: Wednesday-Saturday
Rate: $27-32/hour
Type: 6 month Contract to Hire
About the Role
We are seeking a Data Center Technician to join our team and support critical infrastructure operations during night shifts. This role involves hands-on work with hardware components, troubleshooting, and ensuring smooth data center functionality.
Responsibilities
Prepare, stage, set up, and perform startups and shutdowns of hardware (e.g., racks, hard drives, switches) following detailed instructions, checklists, and standard protocols.
Perform diagnostics and troubleshooting to quickly identify issues and replace faulty components.
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) with minimal guidance.
Communicate, report, and escalate incidents according to established procedures.
Required Skills & Experience
1-2 years of experience in Helpdesk, Desktop Support, or IT hardware roles.
Strong technical aptitude and eagerness to learn.
Reliable, committed, and proactive “go-getter” attitude.
Ability to work night shifts (12-hour schedule as listed above).
Nice to Have
Previous experience in a data center environment.
Rad Tech
Telecom technician job in Oak Lawn, IL
Rad Tech Opportunity - Oak Lawn, IL! 🌟
Seeking skilled ARRT RT licensed and IEMA-accredited Radiologic Technologist for evening shifts at Level I Trauma center. Strong GI, Surgery, and trauma experience required!
Shift Details
8-hour evenings: 3pm-11:30pm (40 hours/week)
Competitive Pay Package (40 hrs/week)
Gross Weekly: $2,920
Taxable Weekly: $1,320
Non-Taxable Weekly: $1,600
Perfect for experienced Rad Techs ready for high-acuity cases!
#RadTechJobs #OakLawnIL #TravelNursing #TraumaCenter
Fiber Splicer Instructor
Telecom technician job in Schaumburg, IL
Job DescriptionFiber Splicing Instructor Location: Schaumburg, IL Job Type: Full-Time 1st shift 8 am- 5 pm hours very Salary: $65,000 - $85,000 (commensurate with experience) About the RoleWe are seeking an experienced Fiber Splicing Instructor to lead our hands-on training and mentoring program at our corporate training facility in Schaumburg, IL. This position is ideal for a seasoned fiber optic technician who enjoys teaching, mentoring, and shaping the next generation of telecom professionals.
Note: This is not an entry-level position. Applicants must have significant field experience in fiber splicing and testing.
Key Responsibilities
Conduct classroom and lab instruction in fusion and mechanical splicing techniques
Demonstrate proper use of splicing tools, OTDRs, power meters, cleavers, and related equipment
Guide trainees through cable preparation, tray management, and enclosure installation
Promote and enforce OSHA-compliant safety practices
Develop and update curriculum and training materials aligned with FOA, ETA, or BICSI certification standards
Evaluate student performance, provide constructive feedback, and track progress
Maintain training labs and ensure all equipment and materials are in proper working order
Collaborate with industry partners to ensure training reflects current workforce needs
Qualifications
5+ years of hands-on experience in fiber splicing and testing
Proficiency with fusion splicers (Fujikura, AFL, Sumitomo, etc.) and diagnostic tools
Experience with high-count ribbon fiber splicing preferred
Prior teaching, mentoring, or training experience strongly preferred
FOA CFOT, ETA Fiber Optics Installer, or BICSI certification a plus
Strong communication, leadership, and organizational skills
Comfortable working in classroom, lab, and field environments
Preferred Skills
Experience in Construction Management or Telecom Project Supervision
Knowledge of aerial and underground fiber deployment
Familiarity with network architecture and fiber design principles
Bilingual (English/Spanish) a strong plus
If you're a skilled fiber professional who's ready to inspire and train others, we invite you to apply and help us build the future of fiber connectivity. Apply today!
Benefits Information:
PTO in accordance with the IL Day and Temporary Labor Service Act.
After 90 days of employment, Dental Care & Vision is offered, and details will be provided to you upon eligibility.
After 90 days of employment, Health care is offered, and details will be provided to you upon eligibility.
#CHI630
Fiber Optic Splicer & Tester
Telecom technician job in Downers Grove, IL
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview: NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and Fast Reporter software.
Key Responsibilities:
Fiber Splicing and Installation:
Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards.
Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs.
Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions.
Install fiber optic cables in various environments, including underground, aerial, and indoor settings.
Testing and Troubleshooting:
Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance.
Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability.
Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity.
Generate detailed Fast Reporter reports to document test results, splicing activities, and network performance for client submission.
Equipment and Software Proficiency:
Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables.
Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications.
Leverage Fast Reporter software to produce comprehensive reports for network documentation and quality assurance.
Additional Technical Tasks:
Pull fiber optic cables through conduits, ducts, or other pathways to support network installations.
Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill).
Install basket trays to organize and protect cabling systems (preferred skill).
Operate scissor lifts safely for aerial or elevated work (preferred skill).
Safety and Compliance:
Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment.
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards.
Work Schedule and Environment:
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
Requirements for Hire:
Minimum of 3-5 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards.
At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting.
At least 2 years of experience producing Fast Reporter reports for network documentation, with proficiency in analyzing and presenting test data.
Technical Skills and Knowledge:
Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables.
Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Experience in cable pulling to support fiber optic network installations (required).
Knowledge of cabinet bolting techniques (preferred).
Familiarity with installing basket trays for cable management (preferred).
Experience operating scissor lifts for elevated work (preferred).
Physical and Environmental Requirements:
Ability to lift and carry a minimum of 50 pounds.
Capability to work indoors and outdoors in various weather conditions.
Ability to stand for 8-10 hours per day and perform physically demanding tasks.
Pay rates may vary based on skills, background, experience and specific location.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Communications Technician II
Telecom technician job in Chicago, IL
Communications Technician II needs 3 years of experience troubleshooting and resolving issues with voice communications infrastructure, including voice gateways, carrier circuits, and DMARCs required.
Communications Technician II requires:
Minimum three years of experience troubleshooting and resolving issues with voice communications infrastructure, including voice gateways, carrier circuits, and DMARCs required. Experience in academic and/or healthcare environments is preferred.
Experience with Cisco Unified Communications Manager and Cisco Unity technologies to troubleshoot and resolve service issues preferred.
Experience with Cisco UCCX-related technologies (call center), including Finesse for troubleshooting agent issues is preferred.
Associates degree in electronics or related field or a graduate of a technical school.
Communications Technician II duties:
Makes decisions outside of established procedures affecting the system's operation, if needed.
Monitors, diagnoses and implements the repair of communications networks, equipment, and software in accordance with established procedures.
Diagnoses carrier-related problems, including digital and analog circuits, and reports status and repairs needed. Reports issues and opens tickets with carrier services. Follows up to completion.
Assists carriers with access to closets and equipment.
Installs communications equipment to board level or as instructed.
Responds to customer questions and inquiries regarding features and functions of the communications system.
Enter incident and request tickets in our ITSM tool, ServiceNow, and properly document tickets to capture an accurate history of events with the relevant details.
Fiber Splicer
Telecom technician job in Elk Grove Village, IL
Full-time Description About EnterSource
EnterSource is a leading provider of broadband and fiber optic installation services, dedicated to bringing reliable, high-speed connectivity to communities across the nation. We pride ourselves on our commitment to safety, quality, and teamwork. As we continue to expand, we're looking for skilled and motivated individuals to join our team.
Position Overview
The Fiber Splicer will be responsible for the installation, splicing, testing, and maintenance of fiber optic cables and systems. This role requires attention to detail, a strong work ethic, and the ability to travel regularly to different project sites. The ideal candidate is someone who enjoys hands-on work, problem-solving, and being part of a team that delivers high-quality network infrastructure.
Key Responsibilities
Perform fiber optic splicing, terminations, and testing for both aerial and underground installations.
Use fusion splicers, OTDRs, and other test equipment to verify fiber integrity and performance.
Read, understand, and implement fiber network plans, schematics, and splicing diagrams.
Troubleshoot and repair damaged fiber cables and connections as needed.
Maintain accurate project documentation and test results.
Follow all safety protocols and company procedures at all times.
Travel frequently to job sites across multiple states; overnight stays may be required.
Qualifications
Proven experience in fiber splicing (single-mode and/or multi-mode) -
or willingness to learn; training available for motivated candidates.
Working knowledge of fiber optic color codes and cable construction.
Ability to use fusion splicers, OTDRs, and light meters effectively.
Strong problem-solving skills and attention to detail.
Valid driver's license and clean driving record required.
Must be willing and able to travel for extended periods.
Ability to work independently and as part of a team.
Willing to train the right candidate with mechanical or electrical aptitude and strong work ethic.
Preferred Qualifications
Fiber Optic Technician (FOA/ETA) certification or equivalent.
Experience with aerial, underground, and inside plant installations.
CDL or experience operating bucket trucks and trailers.
What We Offer
Competitive pay and travel compensation
Opportunities for career growth and advancement
Comprehensive training and certification programs
Supportive team environment focused on safety and quality
Opportunities for advancement in the fiber optics field
Health, dental, and vision benefits
Paid sick leave, time off and holidays
Company-paid travel expenses
Employee Assistance Program
Referral Bonus Program
Physical work - get paid to do your workout!
Opportunity to gain valuable skills in a growing industry!!
Employment is contingent on the successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Employment with EnterSource is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. This is a safety sensitive position. EnterSource is a drug-free workplace.
Salary Description $20.00 - $35.00 per hour based on experience
Fiber Splicer - WI/IL/OH
Telecom technician job in Schaumburg, IL
Job DescriptionDescription:
We are seeking an experienced Cable Splicer & Tester to join our growing telecom wireline team. The ideal candidate will have hands-on expertise in fiber optic and copper cable splicing, testing, and troubleshooting for large-scale deployments. This role is critical to ensuring high-quality network builds, customer satisfaction, and on-time project delivery across multiple markets.
Requirements:
Key Responsibilities:
Perform cable splicing, termination, and testing for both fiber optic and copper networks.
Conduct OTDR, power meter, light source, and other industry-standard tests to ensure cable integrity and quality.
Troubleshoot, diagnose, and repair cable issues in both aerial and underground environments.
Read and interpret splicing diagrams, schematics, and work orders.
Maintain accurate documentation of splicing records, test results, and project deliverables.
Follow safety standards and industry best practices while working in the field.
Interface with project managers and team leads to provide status updates and ensure customer deliverables are met.
Support multiple markets as needed with up to 75% travel.
Qualifications
Proven experience as a Cable Splicer & Tester in the telecom wireline industry.
Strong technical knowledge of fiber optic and copper splicing techniques, testing equipment, and documentation standards.
Ability to work independently and with teams in both aerial and underground construction environments.
Familiarity with industry safety regulations and procedures.
Excellent troubleshooting skills and attention to detail.
Valid driver's license (company truck provided as needed).
Willingness to travel between multiple markets.
Bucket truck operation experience and CDL license preferred.
What We Offer
Competitive pay up to $35/hour (based on experience)
Company truck provided (as needed)
Medical, dental, and vision insurance options.
401(k) retirement plan
8 paid holidays
Vacation time / personal time
Opportunities to work on large-scale, high-profile projects across multiple regions
Travel opportunities with covered expenses
Growth potential within a national turnkey provider
Fiber Splicer
Telecom technician job in Coal City, IL
Job Details Coal City Office - Coal City, IL High School $28.00 - $35.00 Hourly Road WarriorDescription
Overview: The Fiber Splicer will add, place, remove, reroute, set up, rack, splice, transfer, repair, rearrange, bond, pressurize, and test aerial, underground, and buried cable. Mount, cut-in, and repair cable terminal and load cases. Rearrange service drops, aerial and buried jumper wire and step poles. Read and interpret engineering prints. Testing, locating and repairing defects in fibers for fiber optic cables, using electrical and mechanical testing apparatus.
Reports to: Field Splicing Manager
Job Status: Non-Exempt
Responsibilities:
Receiving work assignments from supervisor, other designated employees, or a laptop computer.
Reading and interpreting engineering plans, vendor specifications for the installation and repair of optic and electronic equipment, and interacting with the Engineering Group.
Making necessary preparations required for splicing, rearranging and terminate cable connectors. Performing splicing operations in connection with the installation, rearrangement, and repair of facilities. This includes fiber, wire, terminals, loop carrier electronics and light guide facilities and various fiber optic applications which may be aloft, underground, or buried.
Locating and clearing troubles in outside plant fiber facilities.
Determine air flow and pressure in cables - aerial and underground. Preparing cables for pressurization and maintaining cable pressure.
Using test equipment to check for gas in manholes and may have to empty water from manholes.
Occasionally work with torches and lead sleeves and iron cases. Placing and removing protective covering over sheath openings.
Works aloft; climbs ladders and poles; enters tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.
May work outdoors in all weather conditions.
Performing light digging operations as required.
Operating and maintaining necessary trucks and equipment needed to perform work operations in a safe manner. Includes operating aerial lifts (buckets) and hydraulic lift ladders mounted on trucks.
Testing, locating and repairing defects in fibers for fiber optic cables and digital carrier systems, using electrical and mechanical testing apparatus.
Installing, repairing, inspecting and maintaining inside cables, wires and plug-in equipment to connect telecommunication systems and equipment, including dark fiber and fiber and/or equipment including but not limited to routers, video set-top boxes and PC related hardware.
Promoting the sale of services and products which the company is permitted to provide.
Contacting customers face-to-face to notify them of work being performed on their lines, and when service is restored. Also communicates Company policy and bills customers when appropriate.
Reading and interpreting vendor specifications for optic and electronic equipment. Identifying and meeting individual customer requirements on provisioning and/or repair contacts.
Identifying database discrepancies by performing proactive preventive maintenance and providing corrected information to appropriate individuals.
Daily completion of all related administrative paperwork, time sheets, DOT log, etc.
Basic computer skills, working with customers' computer and equipment.
Performing additional duties and tasks as required by the Company.
Qualifications Qualifications:
High school diploma or equivalent.
Previous fiber splicing experience required - a splicing test will be conducted during the interview process
Must meet safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the company.
Must be able to perform physical requirements of the job, with or without a reasonable accommodation, including, but not limited to, perceiving differences in wire cable colors, moving and/or lifting items such as ladders, tools, air tanks, cable reels, test equipment and other objects weighing up to 100 pounds, working aloft; climbing ladders and poles, and entering tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.
A valid state driver's license with a satisfactory driving record. Must have ability to drive vehicle with manual gearshift.
Must meet applicable federal and state standards for operating the size vehicles covered by this job title.
Crisis Services Tech On Call
Telecom technician job in Geneva, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Regional Field Service Maintenance Technician
Telecom technician job in Chicago, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local, National, International).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$33.42-$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyTravel Fiber Splicer
Telecom technician job in Downers Grove, IL
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview:
NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team in a union position under IBEW Local 20. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and FastReporter software.
Key Responsibilities:
Fiber Splicing and Installation:
Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards.
Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs.
Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions.
Install fiber optic cables in various environments, including underground, aerial, and indoor settings.
Testing and Troubleshooting:
Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance.
Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability.
Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity.
Generate detailed FastReporter reports to document test results, splicing activities, and network performance for client submission.
Equipment and Software Proficiency:
Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables.
Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications.
Leverage FastReporter software to produce comprehensive reports for network documentation and quality assurance.
Additional Technical Tasks:
Pull fiber optic cables through conduits, ducts, or other pathways to support network installations.
Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill).
Install basket trays to organize and protect cabling systems (preferred skill).
Operate scissor lifts safely for aerial or elevated work (preferred skill).
Safety and Compliance:
Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment.
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards.
Work Schedule and Environment:
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
Requirements for Hire:
Experience with Dark Fiber Providers:
Minimum of 2-3 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards.
Equipment and Software Expertise:
At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting.
At least 2 years of experience producing FastReporter reports for network documentation, with proficiency in analyzing and presenting test data.
Technical Skills and Knowledge:
Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables.
Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Experience in cable pulling to support fiber optic network installations (required).
Knowledge of cabinet bolting techniques (preferred).
Familiarity with installing basket trays for cable management (preferred).
Experience operating scissor lifts for elevated work (preferred).
Physical and Environmental Requirements:
Ability to lift and carry a minimum of 50 pounds.
Ability to travel nationally. The average rotation is 10 days out, 5 days home.
Capability to work indoors and outdoors in various weather conditions.
Ability to stand for 8-10 hours per day and perform physically demanding tasks.
Background and Compliance:
Must pass a clean background check and drug screen as a condition of employment.
Fluency in English for effective communication with team members and clients.
Union Affiliation:
This is a union position under IBEW Local 20, requiring adherence to union agreements, policies, and benefits structures.
Preferred Qualifications:
Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent).
Prior experience working on projects for major telecommunications carriers or dark fiber providers beyond Zayo.
Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter.
Valid driver's license and ability to travel to project sites as needed.
Benefits:
Competitive union wages and benefits package through IBEW Local 20, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training in advanced fiber optic technologies.
Access to a supportive union environment with representation and advocacy.
Collaborative and safety-focused work culture at NTI.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Fiber Splicer Instructor
Telecom technician job in Schaumburg, IL
Job DescriptionDescription:
Fiber Splicer Instructor
Full-Time or Part-time
Immediate Opening
We are hiring a Fiber Splicing Instructor to lead hands-on training programs in fiber optic splicing, testing, and installation. If you're a seasoned technician who enjoys mentoring others and shaping the next generation of telecom professionals, we'd love to meet you.
Responsibilities:
-Teach fusion and mechanical splicing techniques in classroom and lab settings
-Demonstrate use of splicing tools, OTDRs, power meters and cleavers
-Guide students through cable prep, tray management, and enclosure installation
-Promote safety and enforce OSHA-compliant practices
-Develop and update curriculum aligned with FOA (Fiber Optics Association), ETA (Electronic Technicians Association), and BICSI (Building Industry Consulting Service International) certifications
-Evaluate student performance and provide feedback
-Maintain training equipment and lab setup
-Collaborate with industry partners to align training with workforce needs
Requirements:
Qualifications:
-5+ years hands-on experience in fiber splicing and testing
-Proficiency with fusion splicers (e.g., Fujikura, AFL, Sumitomo) and diagnostic tools
-Experience with splicing high count ribbon fiber a plus
-Prior teaching, mentoring or training experience preferred
-FOA CFOT (Certified Fiber Optic Technician), ETA Fiber Optics Installer, or BICSI certification a plus
-Strong communication and organizational skills
-Comfortable working in a classroom, lab and field environments
-Construction manager experience a plus
-Experience with aerial and underground fiber deployment a plus
-Familiarity with network architecture and fiber design a plus
-Bilingual English/Spanish a plus
Fiber Splicer
Telecom technician job in Coal City, IL
Overview: The Fiber Splicer will add, place, remove, reroute, set up, rack, splice, transfer, repair, rearrange, bond, pressurize, and test aerial, underground, and buried cable. Mount, cut-in, and repair cable terminal and load cases. Rearrange service drops, aerial and buried jumper wire and step poles. Read and interpret engineering prints. Testing, locating and repairing defects in fibers for fiber optic cables, using electrical and mechanical testing apparatus.
Reports to: Field Splicing Manager
Job Status: Non-Exempt
Responsibilities:
* Receiving work assignments from supervisor, other designated employees, or a laptop computer.
* Reading and interpreting engineering plans, vendor specifications for the installation and repair of optic and electronic equipment, and interacting with the Engineering Group.
* Making necessary preparations required for splicing, rearranging and terminate cable connectors. Performing splicing operations in connection with the installation, rearrangement, and repair of facilities. This includes fiber, wire, terminals, loop carrier electronics and light guide facilities and various fiber optic applications which may be aloft, underground, or buried.
* Locating and clearing troubles in outside plant fiber facilities.
* Determine air flow and pressure in cables - aerial and underground. Preparing cables for pressurization and maintaining cable pressure.
* Using test equipment to check for gas in manholes and may have to empty water from manholes.
* Occasionally work with torches and lead sleeves and iron cases. Placing and removing protective covering over sheath openings.
* Works aloft; climbs ladders and poles; enters tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.
* May work outdoors in all weather conditions.
* Performing light digging operations as required.
* Operating and maintaining necessary trucks and equipment needed to perform work operations in a safe manner. Includes operating aerial lifts (buckets) and hydraulic lift ladders mounted on trucks.
* Testing, locating and repairing defects in fibers for fiber optic cables and digital carrier systems, using electrical and mechanical testing apparatus.
* Installing, repairing, inspecting and maintaining inside cables, wires and plug-in equipment to connect telecommunication systems and equipment, including dark fiber and fiber and/or equipment including but not limited to routers, video set-top boxes and PC related hardware.
* Promoting the sale of services and products which the company is permitted to provide.
* Contacting customers face-to-face to notify them of work being performed on their lines, and when service is restored. Also communicates Company policy and bills customers when appropriate.
* Reading and interpreting vendor specifications for optic and electronic equipment. Identifying and meeting individual customer requirements on provisioning and/or repair contacts.
* Identifying database discrepancies by performing proactive preventive maintenance and providing corrected information to appropriate individuals.
* Daily completion of all related administrative paperwork, time sheets, DOT log, etc.
* Basic computer skills, working with customers' computer and equipment.
* Performing additional duties and tasks as required by the Company.
Field Service Maintenance Technician
Telecom technician job in Kankakee, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local, National, International).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$33.42-$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
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