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Associate Manager jobs at Tesla - 3167 jobs

  • Service Express Lane Manager

    Asbury Automotive 4.0company rating

    Mesa, AZ jobs

    Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane. Work and the manufacturer to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion Actively promote good morale and good relationships among the dealership associates. Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management Assist in maintaining manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI Motivate the service advisors to provide consistent value for the dealership's customer. Monitor advisors' daily productivity, give feedback and formulate plans for improvement Assist in ensuring that the dealership maintains high-quality service repairs and minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality Monitor advisors' interaction with customers on the drive and telephone for effectiveness Assist in forecasting goals and objectives for the department and strive to meet them Work with the Service Manager & Parts Manager to ensure a timely turnaround of parts needed for internal jobs Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner Attend manager meetings and conduct service dept. meetings as directed Address and resolve customer concerns Assist in motivating, training and developing employees Strong verbal and written communication is required Must be able to manage in a fast paced work environment Must be able to manage a team, motivate and develop Experience with CDK or other automotive software is a plus Must have three plus years in an Automotive Service Department Must have three plus years as an Automotive Service Writer/Assistant Service Manager Must be at least eighteen years of age Must have a valid Driver's License Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Semi Monthly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDMANAGER
    $59k-81k yearly est. 2d ago
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  • Location Manager

    WLR Automotive Group, Inc. 3.8company rating

    Frederick, MD jobs

    At The Frederick Auto Repair, we are preparing for an exciting renovation that will expand our shop to 11 fully upgraded bays, and we're looking for a dynamic manager who can manage the location while helping to take our team to the next level. This role is ideal for a mechanically advanced professional who loves solving problems, passion for customer service, developing people, and setting the standard for quality and safety in a high-volume automotive repair environment. You'll be supporting, coaching, and motivating technicians while ensuring every repair meets our standards for excellence and communicating with customers. If you thrive in a fast-paced shop, enjoy teaching others, and have a passion for customer service, this is your chance to help shape the culture and performance of a growing team. Salary is $100,000 plus 1% of sales, averaging $125,000 - $135,000. What You'll Bring (Soft Skills & Leadership Strengths) Strong leadership presence with the ability to develop, coach, and motivate technicians. Clear and confident communication, especially when guiding team members through repairs, processes, or performance expectations. Problem-solving mindset with a calm, steady approach under pressure. Ability to build trust and credibility through technical expertise and hands-on support. High personal accountability with a commitment to safety, integrity, and quality. Team-first mentality with the ability to foster a positive, productive, and collaborative shop environment. Strong workflow awareness and the ability to identify bottlenecks, inefficiencies, and developmental opportunities. Key Responsibilities Lead and support technicians by assessing individual vehicle needs and guiding team members through repair steps when necessary. Interact with customers in a professional and knowledgeable manner, helping explain recommended services, diagnostic findings, and repair timelines. Provide clear, honest communication to customers regarding repair status, safety concerns, or additional work needed. Identify developmental opportunities in staff; provide coaching, feedback, and hands-on support to improve technical skill and confidence. Perform and oversee advanced diagnostics and complete repairs to ensure accuracy, quality, and efficiency. Perform quality control checks on all work; immediately notify management of exceptional or unsatisfactory workmanship. Ensure compliance with all standard operating procedures, guaranteeing consistent service quality and customer satisfaction. Monitor workflow processes, recommend improvements, and help drive productivity across all 11 bays. Model and enforce all safety, health, and environmental requirements, ensuring a safe and compliant workplace at all times. Qualifications & Experience 5+ years of automotive repair experience Proven experience diagnosing complex issues and completing advanced repairs Previous leadership or mentorship experience preferred Strong understanding of shop safety standards Ability to work in a high-volume, fast-paced environment Why Join Us? Newly renovated 11-bay shop with updated equipment Strong leadership support and growth opportunities A culture that values teamwork, integrity, and technician development Competitive pay and benefits packages If you're a skilled technician with a passion for developing others-and you want to step into a leadership role in a growing, modernized shop-we'd love to meet you. Apply today and help lead our team into the next chapter.
    $125k-135k yearly 1d ago
  • General Manager - Asbury Automotive Group

    Asbury Automotive Group 4.0company rating

    Atlanta, GA jobs

    The primary role of the General Sales Manager is to operationally manage and drive the success of the store through developing sales consultants, working with third party vendors and achieving monthly sales quotas. Work directly with our employees an General Manager, Automotive, Manager, Sales Manager, Sales Consultant, Vehicle
    $42k-71k yearly est. 7d ago
  • General Manager

    Asbury Automotive 4.0company rating

    Atlanta, GA jobs

    Responsibilities and Qualifications Strong used car management skills required Track record of developing leaders Must possess a strong track record of superior results in a high volume dealership Excellent CSI history Must be willing to consistently work the sales desk and TO customers Our GM/Operators are expected to lead from the front lines Must be a highly detailed process driven leader and be able to hold the staff accountable for results Hire, train, and motivate all department managers Proven track record in automotive retail industry as an automotive General Sales Manager, New Car Manager, Finance Director, and Used Car Manager Assist sales managers with ensuring volume commitments to the manufacturer are met Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance Develop and maintain a good working relationship with lending institutions and manufacturer personnel Communicates management policies and procedures to all Team Members' attitudes and build morale Motivate, reward, and train employees Strong asset management skills required Responsible for making sure CIT list is resolved before deadlines Lead by example and ensure that the core values of the company are encompassed in behavior at all times Other duties to be determined by management 7-10 years of automotive experience highly preferred Experience as an automotive General Manager required Must be able to pass pre-employment screening (background and drug test) Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible!) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDMANAGER
    $42k-71k yearly est. 7d ago
  • General Manager II - Store 3326 Columbus OH

    Advance Auto Parts 4.2company rating

    Columbus, OH jobs

    What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities * Provide DIY service including battery installation, testing, wiper install, etc. * Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education * High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred. Certificates, Licenses, Registrations * Must have a valid driver's license * ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. Compensation Range The good faith estimate for this role is between 52,200.00 USD and 65,200.00 USD salary for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $30k-43k yearly est. 7d ago
  • Retail Parts Pro Store 8118

    Advance Auto Parts 4.2company rating

    Greensboro, NC jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $31k-45k yearly est. 7d ago
  • Hub Supervisor - Store 7879

    Advance Auto Parts 4.2company rating

    Stone Mountain, GA jobs

    HUB Supervisor Job Description The HUB Supervisor role is a fast paced, supervisory position in our hub store. This role will oversee a team of order fillers and inventory specialists. The role will involve, pulling and assembling orders to be delivered within a 45 min window, coordinating shipping and receiving of merchandise, maintaining a dispatch log and customer database. The role will also involve investigating customer complaints, lost or damaged merchandise and shipping shortages. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Select specific trucks for each route based on volume and equipment availability; Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck; Maintain database of customer locations, time windows and other information as directed; Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility; Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met; Perform routine filing and maintenance of records; Direct and coordinate activities of driving staff and third-party driver service providers; route outgoing sales orders according to pre-existing route guidelines; establish priorities and schedule deliveries in a manner consistent with customer service goals; Coordinate shipping and receiving of merchandise; Assemble and fill customer orders to be delivered within a 30 to 45-minute window; Perform inventory and cycle counts; Handle store opening and closing duties; Handle cash, cash counts and deposits; Stock and pull parts; Answer phones; Keep store and front counter clean; Keep warehouse clean and provide a safe work environment; Inform management of issues related to warehouse and deliveries. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: High School Diploma or GED; 1 to 2 years' warehouse experience or similar discipline; Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management; Ability to learn the delivery area to coordinate drivers' deliveries; Knowledge of distribution and transportation industry; Excellent organization skills, with the ability to multitask; Ability to communicate effectively both orally and in writing; Strong customer orientation; Excellent interpersonal and communication skills; Commitment to company values; Computer proficiency; Valid driver's license and insurance; Reliable transportation to get to work; Company vehicles are provided for deliveries Must be able to pass a criminal background Check PHYSICAL DEMANDS Typical 9-hour day to include walking, squatting and lifting. To perform the duties of this job, the team member must be capable of working in a fast-paced environment; Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing; Ability to work on feet (stand and walk) for entire assigned work shift; Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (10 feet) with use of stool or ladder when necessary; Due to operation of vehicles and equipment, exposure to danger or hazards may occur; Able to move heavy objects with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) California Residents click below for Privacy Notice: ***************************************************
    $29k-33k yearly est. 2d ago
  • Retail Parts Pro Store 8143

    Advance Auto Parts 4.2company rating

    Austin, TX jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $34k-47k yearly est. 7d ago
  • Retail Parts Pro Store 8918

    Advance Auto Parts 4.2company rating

    Grand Rapids, MI jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $27k-39k yearly est. 7d ago
  • General Manager

    ACV Auctions 4.3company rating

    Dallas, TX jobs

    The General Manager is responsible for running day-to-day operations at a business and guiding general business strategy. Responsibilities include managing a team, achieving sales targets, ensuring customer satisfaction, and maintaining efficient operations. Responsibilities: Developing key performance goals and managing the performance of staff Creating and implementing strategies for business growth Hiring new staff within a department or business unit Ensuring that departments or units deliver quality offerings to clients Working closely with account managers and other senior staff to retain clients Developing new solutions to meet client needs Improving internal processes for better productivity Overseeing large projects and interpreting performance reports Managing the budget and monitoring the financial health of a location or business unit Experience & Education: Degree in Business Administration, Marketing, or a related field (preferred). 5+ years in business operations. Preferably in the transportation industry. Knowledge & Skills: Excellent leadership skills, including goal setting, motivating, training and mentorship Exceptional interpersonal and communication skills, including writing, speaking and active listening Effective conflict resolution and problem-solving Keen strategic thinking and planning Understanding of budget management and financial monitoring Exceptional organization, time management and multitasking abilities Keen attention to detail Compensation: $125,000 - $165,000 annually. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CR1
    $40k-74k yearly est. 5d ago
  • General Manager

    ACV 4.3company rating

    Dallas, TX jobs

    If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company's 401(k) The General Manager is responsible for running day-to-day operations at a business and guiding general business strategy. Responsibilities include managing a team, achieving sales targets, ensuring customer satisfaction, and maintaining efficient operations. Responsibilities: Developing key performance goals and managing the performance of staff Creating and implementing strategies for business growth Hiring new staff within a department or business unit Ensuring that departments or units deliver quality offerings to clients Working closely with account managers and other senior staff to retain clients Developing new solutions to meet client needs Improving internal processes for better productivity Overseeing large projects and interpreting performance reports Managing the budget and monitoring the financial health of a location or business unit Experience & Education: Degree in Business Administration, Marketing, or a related field (preferred). 5+ years in business operations. Preferably in the transportation industry. Knowledge & Skills: Excellent leadership skills, including goal setting, motivating, training and mentorship Exceptional interpersonal and communication skills, including writing, speaking and active listening Effective conflict resolution and problem-solving Keen strategic thinking and planning Understanding of budget management and financial monitoring Exceptional organization, time management and multitasking abilities Keen attention to detail Compensation: $125,000 - $165,000 annually. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CR1 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice.
    $40k-74k yearly est. 2d ago
  • Retail Parts Pro Store 2009

    Advance Auto Parts 4.2company rating

    Saint Louis, MO jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $27k-37k yearly est. 7d ago
  • 2nd Shift DC Operations Manager

    Advance Auto Parts 4.2company rating

    La Vergne, TN jobs

    The DC Operations Manager is responsible for ensuring a continuous stream of talent to sustain organizational growth and improve operations by attracting, retaining, and developing team members and meet their needs for career growth. The Operations Manager operates under limited management supervision. DC Operations Manager Job Duties include, but are not limited to: Regularly meet with the General Manager to discuss and review work methods, procedures, and controls, and staffing to achieve accurate and timely movement of product, recommend alternative solutions as necessary; actively participate in conference calls as needed and maintain strong presence in work location to assist and resolve issues as required Direct responsibility for a DC Department (Inbound and/or Outbound) with 150+ Team Member, including budgeting, P&L, and staffing Partner with the GM and/or AGM to drive continuous improvement and maximize efficiency gains to reduce overall costs; maintain a strong working relationship with management team and other related corporate partners; and regularly communicate with the facility management on issues that arise and be able to react as required Coach, train, and develop management team providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Conduct start-up meetings with Department Managers to discuss daily results, directives/workloads, staffing needs, schedules, safety/housekeeping issues, and work assignments Consistently monitor all safety procedures and ensure that all corresponding personal protection equipment (PPE) is utilized Required Experience: * 5 to 10 years prior leadership experience in a warehouse related field. * Previous work experience in a warehouse or distribution center including material handling, inventory tracking, and providing work direction to other teammates. Education: * Associate Degree, or equivalent experience. * Bi-Lingual skills preferred, but not required. Position is eligible for bonus based on individual and group performance. California Residents click below for Privacy Notice: ***************************************************
    $29k-33k yearly est. 2d ago
  • Retail Parts Pro Store 8543

    Advance Auto Parts 4.2company rating

    Bensalem, PA jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $29k-43k yearly est. 7d ago
  • Retail Parts Pro Store 7670

    Advance Auto Parts 4.2company rating

    Garland, TX jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $33k-46k yearly est. 7d ago
  • Retail Parts Pro Store 8058

    Advance Auto Parts 4.2company rating

    Smyrna, GA jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $30k-41k yearly est. 7d ago
  • Assistant Manager - Facilities / Automation

    Aisin World Corp. of America 4.5company rating

    Franklin, IN jobs

    Job Title: Assistant Manager - Facilities / Automation Company: AISIN World Corp. of America Department: Operations - Production & Logistics Responsibilities The incumbent is expected to perform the following functions that the company has determined are essential to this position: Ensuring safety policies and procedures are followed in all aspects of the position and duties. Assessing and correcting building and facility equipment abnormals and breakdowns. Coordination of all contracted and non-contracted maintenance of facility and equipment. Maintaining and improving building and grounds infrastructure and support systems. Coordinate and monitor contractors, preventive maintenance, and inspections of fire suppression systems and improvement projects. Implement/maintain operational improvements and upgrades to the building monitoring and access control system. Ensuring effective and safe use of warehouse equipment. Ensuring OSHA/Safety compliance for all staff; will function as facility safety manager. Identify energy/operational cost reduction and reliability/quality improvement projects. Overseeing section budgets and expenditures advising senior leadership on spending. Aid in sourcing, implementation, and maintenance of all automation projects. Develop and implement facility support fixed asset expenditure requests and projects. Exceptional understanding of warehouse management procedures. Other tasks and duties as assigned. Required Skills and Abilities Essential Skills and Experience: 5+ years of leadership and facility/equipment maintenance. Proficient computer skills. Outstanding communication skills, both written and verbal. Outstanding organizational, multitasking, and critical thinking skills. Strong people skills, motivating and disciplining staff. Capable of reading and understanding equipment and building diagrams and schematics. Ability to operate boom lifts, scissor lifts, and forklifts to perform needed tasks as required. Beneficial Skills and Experience Warehouse Automation and Information Technology HVAC, Plumbing, Electrical Systems experience. Working in a multi-cultural operation. Education/Training/Certifications Bachelor's degree in Electrical, Mechanical, or related Engineering degree preferred. TPS/Six Sigma Training or Education Travel Requirements Approximately 10 % Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs. Work Environment Requirements With reasonable accommodation: Must be able to operate a personal computer, telephone, and other office equipment. Must perform job duties onsite, when necessary, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits). Must be able to work effectively in a fast-paced environment. Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality. Must be able to operate as an effective team member. Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies. Attendance/Work Hour Requirements Must maintain an acceptable attendance record. Must be willing and available to work weekends and holidays as necessary and desirable to meet business needs.
    $54k-73k yearly est. 2d ago
  • Senior Manager, Warehouse Inventory Control

    Serena & Lily 3.7company rating

    Rincon, GA jobs

    RINCON, GA We are seeking a Senior Manager of Warehouse Inventory Control to join our distribution center team. In this role, you will directly contribute to the organization's initiatives by means of execution and accountability. The ideal candidate will have a strong inventory management background and excellent communication skills at all levels of the organization. This position requires a “roll up your sleeves” mindset, and the ability to apply your collaborative leadership skills to direct the warehouse inventory team in their daily responsibilities. RESPONSIBILITIES: Partner with other leaders across the business to identify new opportunities to drive inventory improvements, including those related to WMS control functionality Develop standards, metrics, and procedures that maximize inventory management efficiencies. Provide regular reporting to track progress toward goals Direct team in cycle count and inventory audit preparation, and in reconciling issues between the WMS and the GL system (Netsuite) Independently evaluate data on production needs and inventory to ensure adequate stock in accordance with inventory cycles and organizational needs Work with senior leaders at DC to implement logical organization (slotting) of warehouse products to ensure successful operations while working with procurement to improve the total supply chain process Help create and monitor key performance indicators to track ongoing process performance and assess the impact of process improvements. Cross-Functional collaboration with various departments to ensure alignment and shared accountability in implementing process changes and improvements across the business. Provide mentorship and coaching to the warehouse inventory team. QUALIFICATIONS: 5+ years warehouse management experience working directly with WMS software, inventory movement, audit process etc. Process improvement mindset and methodologies such as Lean or Six Sigma, with the ability to contribute to continuous improvement initiatives. Strong analytical skills, with experience interpreting data and providing insights for operational improvements. Netsuite experience a plus but not required. Excellent communication and collaboration skills, with the ability to work effectively across multiple teams and departments. Proven leadership skills. Bachelor's degree or equivalent experience Must be able to work onsite full time at Rincon, GA location COMPENSATION: $100- 110k per year. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.
    $100k-110k yearly 2d ago
  • Canvassing Manager No Selling Earn $100K-$250K

    Statewide Window and Doors 3.7company rating

    Saint Petersburg, FL jobs

    Canvassing Manager Manage and grow a field canvassing team - appointments only, no sales. Role Highlights: High Earning Potential of $100K to $250K per year NO Evenings and NO Weekend Shifts! Top Pay with Salary, Commission, Bonus and Overrides Make a difference by helping homeowners improve their homes Responsibilities: Recruit, interview, hire, train and manage a team of canvassers Plan neighborhood routes and daily field schedules. Schedule appointments for FREE estimates (No Selling Required) Achieve team targets and goals Requirements: Proven experience as Canvassing Manager, Canvassing Supervisor, or team leader in Home Improvement Industry. Compensation: Salary, Commission, Bonus & Overrides Earn $100,000 to $250,000 per year Career growth Apply Now! Send us your most updated resume along with your best contact number. Highlight all your relevant field leadership and canvassing experience. Qualified candidates will be contacted for a phone interview.
    $100k-250k yearly 4d ago
  • Manager, Ops Third Party Administration

    GWC Warranty 3.5company rating

    Cincinnati, OH jobs

    The Third Party Administration Operations department ensures the efficient operations of APCO's new acquisitions. The Manager will oversee the day-to-day operations of our third-party administration acquisitions. This individual will directly manage teams focused on contract processing, general office, seller and product implementation, and account receivables and billings at our newly acquired companies with a drive towards effortless integration into the APCO Holdings brand of products. Essential Duties and Responsibilities * Champion a continuous improvement mindset and propose, design, and/or implement innovative solutions to increase the efficiency and compliance of the operations of our third-party administrative teams. * Oversee all areas of business processing (contract processing, contract cancellation, and general office), receivables and billing (accounts receivables, billing and collections, account reconciliation) and implementation (system set up, seller and agency setup and maintenance, rate structures) to ensure service level agreements are met. * Drive for superior dealer, lender, customer experiences and continuous improvement through the development and implementation of initiatives involving human capital, processes, and technology. * Design, develop, and lead a process improvement focused on enhancing the throughput and efficiency of the department. * Ensure compliance with all state and federal and guidelines. * Proactively collaborate with leadership from appropriate internal departments to ensure efficiency of the processes for all areas of business processing. * Lead, inspire and motivate the team to execute, track progress, monitor results and continuously improve to achieve goals. * Set goals for performance and deadlines that comply with APCO's Core Values. * Conduct monthly 1:1s with Supervisors to provide guidance, coaching and direction through a continuous process of active engagement. * Conduct yearly performance evaluations of all team members. * Approve PTO ensuring department responsibilities maintained and approve timecards. * Remain current on state/territory regulations and issues as well as industry activities and trends. * Identify emerging issues and trends that may have substantial impact on APCO's profitability and business results. * Embrace and support all our core values. * Build, develop, and lead team of direct reports. Education and Experience * High School Diploma or GED Required. * Bachelor's degree in business administration, computer science, or a related field preferred. * A minimum of 7 years' experience working in business operations. * Minimum of 3 years' experience in management or leadership capacity. Skills * Proven experience in building and leading operations and F&I process groups to deliver solid dealer, lender, and customer service results. * Experience with automation that enhances process efficiency. * Demonstrated ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback. * Adept at building both technical and leadership skills. * Successful leadership experience with a focused approach to dealer, lender, and customer satisfaction. Dedicated to understanding and meeting stakeholder needs, both inside and outside the company. * Strong decision-making and critical thinking skills, to include unfavorable situations. * Innovative thinking with ability to mobilize ideas into action. * Proven ability to lead and adjust approaches based on KPIs. * Demonstrated ability to identify, develop, and implement process improvements. * Excellent managerial and leadership skills with the capacity to motivate, influence, and develop a large team. * Persuasive communication and interpersonal skills. * Proven ability to effectively influence at all levels of the organization. * Demonstrated ability to manage in ambiguity and demonstrate grit and perseverance in unfavorable conditions. Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for lengthy periods of the day. The employee must be able to sit for lengthy periods of time. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position. Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.
    $40k-59k yearly est. 6d ago

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