Operations Manager jobs at Tesla

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $75,000 - $85,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $75,000 - $85,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $72,000 - $78,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $72,000 - $78,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $72,000 - $78,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $75,000 - $85,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $75,000 - $85,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $72,000 - $78,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. *Job Title:* Fixed Operations Manager *Location:* Austin, TX *Reports To:* District Manager *Position Summary* The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers, Technicians, and the home office, ensuring operational excellence and superior customer service. *Essential Duties & Responsibilities* *Leadership* * Act as team leader and mentor to Technicians, providing daily guidance and support both in-person and remotely. * Schedule Technicians and manage workload distribution. * Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs. * Hire new Technicians and oversee onboarding for smooth integration into service operations. * Provide technical support and share best practices to maximize Technician productivity. * Identify high-potential Technicians and coordinate advanced or cross-training opportunities. * Deliver balanced, real-time feedback and address performance deficiencies proactively. * Develop and implement performance improvement plans as needed. * Conduct formal annual performance reviews. *Operations* * Serve as the pivot point between customers, Technicians, and the home office. * Initiate and maintain business relationships with auctions, rental agencies, and auto dealers. * Expand service offerings by educating client managers and service writers on reconditioning services (e.g., PDR, bumper and wheel restoration). * Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis. * Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities. * Lead monthly Technician meetings to share company updates and strategic direction. * Continuously improve personal sales skills and industry knowledge. *Administrative* * Ensure compliance with facility regulatory standards and company policies. * Maintain cleanliness and organization of company supplies, tents, vehicles, and equipment. * Manage inventory levels and control shop waste. * Reinforce company expectations regarding professionalism, customer service, and quality standards. * Prepare operational updates and Technician performance reports. *Qualifications* *Required* * Proven experience coaching and managing team performance. * Ability to manage multiple projects with varying timelines and priorities. * Strong service orientation and ability to collaborate across sales channels. * Excellent presentation and communication skills; credible and persuasive communicator. * Solid understanding of financial results and material cost management. * Sound judgment and problem-solving skills. * Knowledge of local and federal environmental, health, and safety regulations. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $55.000 - $60.000 / YearWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.

We offer world-class Metal forming, Assembly and Finishing for a wide variety of industries including Automotive and Appliance. We have approximately 200 team members and three manufacturing facilities in Kentucky. Our facilities boast 36 stamping presses, a state-of-the-art powder coating line, robotic welding, cosmetic stainless-steel finishing and numerous assembly operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Full P&L responsibility Plan, direct, coordinate, and oversee multi-site operations activities in the organization. Development and implementation of efficient multi-site operations and cost-effective systems to meet current needs of the organization while maintaining safe working environment. Lead continuous improvement initiatives to optimize multi-site operations and boost productivity. Develop and implement operational policies and procedures to enhance performance. Collaborate with other departments to align activities with business goals. Drive innovation in manufacturing processes while exploring new technologies and methodologies to enhance production. Establish and monitor performance metrics, taking corrective action as necessary to ensure objectives are met. Interview, hire, train and mentor operations management team. QUALIFICATIONS: Bachelor's degree in business administration, Operations Management, Engineering, or a related field. A minimum of 8 years of proven experience in managing multi-site operations. Demonstrable track record of driving continuous improvement in a manufacturing environment. Strong leadership skills, with the ability to inspire and motivate a team. Evaluate, enhance and automate key analytic capabilities across departments utilizing ERP system to generate and impact decisions to maximize value add to the organization. Strong interpersonal experience with the ability to collaborate and build a consensus in a high-pressure environment.