Service Supervisor jobs at Tesla - 575 jobs

A leading automotive service brand in San Francisco is searching for a motivated Service Advisor. This role focuses on driving customer satisfaction through effective communication, sales strategies, and team encouragement. Ideal candidates are natural communicators with a competitive spirit, dedicated to achieving goals in a dynamic environment. Join a culture that values integrity and offers top-tier training. This is your chance to develop and succeed in a rewarding career. #J-18808-Ljbffr

A nationwide automotive service provider is looking for a motivated Service Advisor to engage customers and enhance their experience. In this role, you will build trust through knowledgeable recommendations and drive sales by addressing customer needs. Ideal candidates are natural communicators and thrive under pressure. Join a culture that values energy, ambition, and provides ample opportunities for professional growth and rewarding performance. #J-18808-Ljbffr

The Order Operations Supervisor leads a small team (2-3) responsible for end-to-end order processing in CRM/SAP from PO receipt through invoicing. The role drives accuracy, timeliness, and a customer-centric experience; owns EDI execution; resolves escalations; and partners closely with Sales, Supply Planning, IT, and After-sales. This leader coaches and develops the team, standardizes best practices, and champions continuous improvement to optimize on-time, in-full delivery and operational efficiency. General Job Duties and Responsibilities: Lead day-to-day operations for order entry, processing, and management within CRM/SAP; own the workflow from PO receipt to customer invoicing and resolve AR issues. Coach and mentor a 2-3 person team to improve accuracy, speed, and service quality; manage workload coverage and backups. Serve as escalation point for complex customer/order issues; ensure professional, timely resolution. Oversee EDI transactions; troubleshoot and resolve document errors for assigned accounts. Partner with Sales, Supply Planning, and Logistics to clear order blocks, align ship plans, and ensure OTIF delivery. Maintain data integrity across ERP/portals; ensure all transactions are timely and compliant Leverage dashboards/reports to track orders and proactively address exceptions. Support new product launches or seasonal peaks with scalable vendor plans Track and maintain accurate inventory levels, monitor weeks-on-hand, and minimize stockouts and aged products. Foster a customer-first culture; ensure prompt, professional responses to inquiries and strong relationship management. Identify and lead process improvement initiatives to eliminate non-value-added work; support best-practice adoption across the function. Participate in continuous improvement projects and cross-functional initiatives that enhance order-to-cash performance. Other duties as assigned. Supervisory Responsibilities: This job has supervisory responsibilities. Supervise and manage 2-3 employees of the operations team Supervise the performance of each service business lines/teams based on goals and the effectiveness of service improvement projects. Responsibilities include setting service goals, outputting service reports, interviewing, recruiting, and training employees, handling complaints, and resolving issues. Qualifications: Bachelor's degree in Business, Supply Chain, or related field preferred, or equivalent work experience in Supply Chain/Order Management with consumer goods . Minimum 7 years of relevant Supply Chain/Order Management (consumer goods preferred), with 1-2 years leading or supervising a team experience, preferably in a eMobility, consumer electronics, or power sports . Strong hands-on experience with SAP (or equivalent ERP), EDI, and vendor/customer portals. Proficient in navigating complex systems for tracking, reporting, and troubleshooting. Experience in contributing to cross-functional team meetings with internal and external stakeholders. Excellent organization, prioritization, attention to detail, and follow-through. Strong communication, problem-solving, and interpersonal skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Bilingual in English and Mandarin is highly preferred. Physical Demands: This role is performed in a professional office or hybrid environment and requires prolonged periods of computer work, frequent participation in virtual meetings, and regular interaction across teams and partners. Occasional moving of files, product samples, or shipping materials up to 50 pounds may be required. Limited travel to warehouses, 3PLs, or customer sites may occur based on business needs and project work. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Join our Team of Employee Owners! Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service Supervisor Department: Rochester Service Location: Rochester, New York Reports To: Assistant Service Manager Job Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime. Our most successful Service Supervisors: Possesses superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Exude a customer-focused attitude Apply extensive attention to detail to all tasks Toggle between projects and responsibilities with ease Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted Proficient with mobile devices and computers; advanced proficiency with Excel preferred Must maintain an active driver's license with a clean driving record Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll Scope of Responsibility: Supervision and scheduling of multiple service technicians. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives. Preparation of inspection & repair reports and assist with repair estimates & quotations. Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services. Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability. Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner. Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites. Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service. Accuracy and timeliness of technician timesheets and expense reports. Assist with the improvement of and compliance with quality procedures and typical practices. Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required. Reasonable travel as required. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** . Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

Join our Team of Employee Owners! Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service SupervisorDepartment: Rochester ServiceLocation: Rochester, New YorkReports To: Assistant Service Manager Job Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime. Our most successful Service Supervisors: Possesses superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Exude a customer-focused attitude Apply extensive attention to detail to all tasks Toggle between projects and responsibilities with ease Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted Proficient with mobile devices and computers; advanced proficiency with Excel preferred Must maintain an active driver's license with a clean driving record Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll Scope of Responsibility: Supervision and scheduling of multiple service technicians. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives. Preparation of inspection & repair reports and assist with repair estimates & quotations. Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services. Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability. Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner. Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites. Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service. Accuracy and timeliness of technician timesheets and expense reports. Assist with the improvement of and compliance with quality procedures and typical practices. Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required. Reasonable travel as required. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************ Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .

Job Description MARTIN Technologies is seeking an experienced and hands-on Garage Service Lead to join our Novi team. This role combines leadership in our vehicle service garage with direct interaction with customers and internal teams - overseeing projects, coordinating workflow, and ensuring top-quality results. We're looking for someone with classic car restoration experience and a strong understanding of production-style automotive systems, who can manage multiple vehicles and projects on site while maintaining high standards of workmanship and communication. Key Responsibilities Lead daily garage operations, including scheduling, work assignments, and project tracking. Serve as a Service Writer, communicating with clients and internal teams about repairs, timelines, and costs. Oversee and participate in the restoration and service of classic, custom, and modern production vehicles. Manage incoming and outgoing vehicles - ensuring clear documentation and organized workflow. Support technicians with troubleshooting, parts sourcing, and technical coordination. Maintain a clean, safe, and efficient work environment aligned with MARTIN quality standards. Qualifications 5+ years of hands-on experience in automotive service or restoration. Strong background in classic car restoration and familiarity with modern production-style vehicles. Proven experience managing garage operations or leading a small service team. Excellent organizational and communication skills. Ability to write accurate estimates, service orders, and client updates. ASE Certification or relevant technical training preferred. Why MARTIN Technologies? At MARTIN, we combine innovation and craftsmanship to support OEMs, racing programs, and custom vehicle projects. You'll join a team passionate about performance, technology, and precision - where every project is unique and excellence is expected. Powered by JazzHR WXZ6IJn9hO

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. The BDC Service Supervisor is responsible for overseeing the day-to-day operations of the Business Development Center and directly supervising its employees. This role ensures compliance with organizational policies while driving team performance and customer satisfaction. The position involves managing staff, monitoring productivity, and implementing strategies to achieve departmental goals. This is a hybrid position based in New Jersey. Key Responsibilities: * Supervise and support BDC Coordinators in applying knowledge and skills effectively. * Assist in establishing strategic goals and action plans for the BDC. * Develop and deliver motivational and incentive programs while ensuring adherence to personnel policies. * Train BDC Coordinators on processes, policies, and procedures. * Contribute to script development and call-handling strategies. * Monitor team productivity and quota levels; recommend policy changes or training as needed. * Create and distribute weekly/monthly schedules for the BDC team. * Monitor equipment performance and report needs for upgrades or replacements. * Prepare productivity reports, including monthly appointment show reports. * Attend meetings with dealership management to review opportunities for expanding BDC functions. * Assist with performance reviews, recruiting, development, and work planning. * Handle escalated calls and assist with outbound and inbound calls when necessary. * Complete payroll and resolve payroll-related issues promptly. * Conduct periodic one-on-one coaching sessions with team members. * Maintain punctual, regular, and consistent attendance; lead by example with professionalism. * Perform other duties as assigned. Qualifications: * Bachelor's degree (B.A.) or equivalent combination of education and experience. * 1-2 years of management or supervisory experience preferred; dealership experience a plus. * 2-5 years of customer service experience. * Strong working knowledge of Microsoft Office programs. * Excellent time management and organizational skills. * Ability to work under pressure and manage multiple tasks effectively. * Strong verbal and written communication skills across all levels. * Sound decision-making skills and adaptability to change. * Willingness to work extra hours when needed. #LI-AK1 #LI-HYBRID At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): * Health Insurance * Vision Insurance * Dental Insurance * Life and Disability Insurance * Flexible Spending and Health Savings Accounts * Employee Assistance Program * 401(k) plan with Company Match * Paid Time Off (PTO) * Paid Holidays, Bereavement, and Jury Duty * Paid Pregnancy/Parental leave * Paid Military Leave * Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $72,950.00 - $103,955.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings. Artificial Intelligence Statement To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact ************* This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

$1000 Signing Bonus effective 1/20/2024 Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits. HOURS FOR POSITION: Monday -Friday 8:00am-4:30pm- Weekend or Holiday hours may be required as needed. Schedule will be hybrid Hiring Range - $75,213 - $94,016 Summary The Supervisor of Credit Card Services is responsible for managing, implementing, integrating, maintaining, and administering the day to day operations of the Credit Card Services department. The incumbent will be responsible for the daily supervision, evaluation, and coordination of the Credit Card Services team. This position will establish performance benchmarks while securing production by ensuring that staff members are trained with proficient skill sets, as well as by proactively removing obstacles to ensure a smooth and consistent workflow. These actions require an effective partnership with the other Supervisors in Consumer Lending, the Manager of Credit Card Services, and the VP of Consumer Lending to achieve optimal results. The Supervisor of Credit Card Services position requires expert product knowledge as well as the general inter-dependencies within Consumer Lending. The Supervisor is a direct member support role that requires effective and professional customer service to our members as well as internal partners. The Supervisor of Credit Card Services will coordinate all activities with other functional areas including Consumer Lending Operations, Member Services, Marketing, and ITS to enhance members' ability to conduct business whenever and wherever they wish. The Supervisor of Credit Card Services will lead and organize the Credit Card Services team with the primary focus of delivering the highest member service standard possible. This position serves as the main contact for multiple systems and manages vendor relationships relating to these systems. Ultimately, as a leader within the department, the Supervisor of Credit Card Services will ensure the Credit Card Services team routinely demonstrates expert knowledge of policies, processes, and systems as well as engage industry best practices to promote deepening of the their business acumen. Principal Accountabilities and Functions Monitors/measures workload, quality of output, quantity of output, and overall performance of the Credit Card Services Team and adjusts resources and/or processes when appropriate. Ensures all Credit Card processes are administered in a timely and accurate manner to meet the business requirements of the channel. These duties include, but are not limited to; verification of all new Credit Cards created, adding or removing joint/authorized users, daily error resolution, balance transfer requests, payments reconciliations, report validations, and quarterly billing input. Provides performance coaching when necessary, and conducts employee performance reviews. Serve as a subject matter expert on Credit Card management tools and systems used to identify and investigate all credit card activity including fraud. Provides and/or requests relevant cross-training and back up support for team members to assist in their development and ability to meet team goals as well as for career path skill sets. Completes performance evaluations and reviews and approves/denies time off requests. Must work effectively by partnering with the Seniors, Supervisors and staff within the work unit to promote a smooth and effective production environment. Key focus points include process improvements to promote an efficient workflow, contingency planning/testing, system upgrades/enhancements/testing, cross training staff, creating and updating functional procedures, interacting with partner vendors and industry players, etc. Schedules team across rotating shifts to assure adequate coverage to support the efficient operations of the Credit Card team and other business units, to include coverage for extended hours. Serves as the subject matter expert analyst within Credit Card Services as a team member regarding specific departmental functions working with other Supervisors and Seniors. Serves as a knowledgeable resource for staff as well as responding to member and front line inquiries, interpreting and communicating various product policies and procedures, applicable laws, standards and government regulations. Must acquire and maintain a working knowledge and best industry practices of applicable policies-procedures, laws, audit practices and regulations to effectively lead the staff assigned in adherence while performing operational functions. Some examples of governing laws and regulations include: Regulation Z Credit Card Act, Truth in Lending, Bank Secrecy Act, etc. Proficiently and independently delivers various functional services in support of products within the work unit. These services are directly to, and on behalf of, Tower members and internal partners covering products that include credit card accounts, general ledger and daily settlements including associated wires, exception processing and research for resolution, card branding, new member services, etc. Independently leads and schedules daily processing ensuring that all production deadlines and agreements are met. Assists with system events, card compromises, payments issues, special initiatives, etc. by researching and fulfilling requests that protect our members and Tower. To do so, the incumbent must be aware and proactively maintain current knowledge of industry best practices and environmental events impacting our environment as well as other activities within unit. Maintains due diligence procedures to ensure accurate and timely daily production and adherence to audit requirements given zero tolerance for data integrity and external deadlines to ensure organizational compliance throughout the year based on deadlines dictated by the Federal government and other official entities as well as for all products and services in unit. Participates as a Subject Matter Expert and at times a team member in support of Action Items, projects, process improvements and special initiatives where functional expertise is required for overall success of the initiative. Monitors individual team member service levels against the performance level standards set forth by Management and makes recommendations for coaching and corrective action as necessary to the Manager, Credit Cards Operations. Provides instruction and coaching in one-on-one or group situations with employees to assist in development. Participates and assists Manager in the selection and hiring process. Attends interviews and makes recommendations to Manager for hiring. Establishes Individual Development Plan (IDP) with Manager to help personnel adjust and acclimate to environment including any organizational changes and Tower's culture Acts as liaison between members, Information Systems, our website provider, and any other third party vendor/provider dealing with Tower's Credit Cards Services to provide members with timely and satisfactory service. Assures the physical security of Credit Cards Operations including securing confidential records. Performs administrative duties for Credit Cards Operations systems to include report generation, maintenance of security requirements and procedures. Services, tests and maintains Credit Card applications to ensure accuracy, security and appropriate resolution of member and operational problems through research and communications with third parties. Assists Manager, Credit Card Services in reviewing release notes for all the programs and making any necessary changes to system and procedures based on updates, and communicating changes to end users. Required Qualifications 2 year AA degree preferred and minimum 4 years related experience; additional experience or knowledge preferred in electronic payments/products industry. Project and team management experience. Two years supervisory or lead/senior experience In lieu of preferred AA degree, minimum 5+ years of current, successful experience performing in electronic payments/products environment required. Knowledge, Skills and Abilities Proficiency in the use of standard Microsoft Office applications including Word, Excel and Visio as well as MS Query. Must possess a keen ability to determine database format that a specific situation requires. Must be able to efficiently enter, sort and extract data to understand the application of the information and interpret for other uses derived from data base systems. Ability to apply concepts of percentages, ratios and proportions to practical situations. Ability to accurately apply basic accounting rules and procedures Ability to reconcile and balance transaction records. Must be proficient in core applications and inter-related systems required to support products within the department. Ability to independently serve as Credit Card Services resource for more complex system related issues and trouble shooting. Ability to research and analyze various types of information sources, reach reasonable. conclusions, and take appropriate actions independently. Incumbent will support and explain reasoning for decisions and include the appropriate people in decision making process as needed. Experience and demonstrated ability to provide explanation or instruction and respond to questions in one-on-one situations in person and/or over the phone on a continuous basis with high visibility. Incumbent will respond promptly to customer needs and solicit customer feedback to improve member service. Ability to develop, edit, update and interpret functional procedures for a diverse audience. Successful experience and ability to interact directly with current employees, vendors, and members with tact, sensitivity, respect, and confidence. Incumbent will establish and maintain effective relations. Ability to read and interpret instructions, correspondence, reports, business periodicals, government regulations and laws to anticipate compliance and mitigate risk. Must be articulate, self confident and professional to be effective in this role. Proficiency to present information and respond to questions from a diverse group of employees and/or Seniors, Managers and vendors at various organizational levels to influence opinions and/or build a basis for decision making. Must possess excellent presentation skills to support Action Items and project initiatives for Credit Card Services. Exceptional ability to define problems, collect data, establish facts and draw valid conclusions independently. Ability to focus on detail and verify accuracy of numbers and text as well as champion the correct resolution for all stakeholders when needed. Ability to interpret and act upon a variety of technical instructions furnished in mathematical or diagram form Ability to take, follow and give written and oral instructions, and complete work required, without repeated close supervision. Exceptional ability to develop solutions for problems with abstract variables in ambiguous or novel situations without regular management oversight. Proficient ability to effectively plan, prioritize and manage multiple tasks and diverse tasks to meet established deadlines and quality standards with minimal direction to accommodate competing deadlines that continually change. Exceptional ability to complete tasks with high degree of accuracy and attention to detail. Demonstrated ability to maintain accurate records and files including work and staff schedules for utilization by self as well as others. Demonstrated ability to work productively and effectively under stress with appropriate emotional intelligence. Ability to arrive at work routinely and promptly and maintain productivity with role model behavior for others. Ability to determine needs and serve members and others. Ability to interact effectively and professionally with colleagues and supervisors as a key team member interacting with multiple management and staff levels as well as vendors based on duties. Ability to coach staff and receive constructive feedback effectively and provide suggestions for enhanced communications and to facilitate group discussion and gain consensus. Ability to respond and maintain sensitive and confidential information and safeguard records. Ability to represent oneself and the organization positively and professionally to outside groups, applicants and vendors. Has knowledge of and adheres to credit union policies and procedures and all regulations related to the bank Secrecy Act, the USA Patriot Act and OFAC. Working Conditions Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate. Primarily weekdays, some weekends, alternate work schedule available Ability to lift up to 15 lbs., with or without assistance, in compliance with ADA. Must be dependable, consistently ready for work as scheduled and effectively manage time at work with frequent interruptions.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************** About the Opportunity Service Desk Lead The First Voice When Training Can't Wait Location: On-Site - Glynco, GA | KEY PERSONNEL YOUR INCENTIVES ✓ $10,000 Relocation Bonus for embedded on-site leadership ✓ $5,000 Win Bonus tied to service stabilization and customer satisfaction milestones ✓ High-visibility role supporting senior FLETC users ✓ Career growth in a 10-year program environment THE MISSION When an instructor's laptop fails 10 minutes before a training class of 50 officers, they call your team. When a VIP visit requires immediate AV support, they call your team. You'll define the frontline IT experience for trainees, instructors, leadership, and partner agencies during high-tempo training operations. Forget anonymous ticket queues. Here, you'll know your users by name. You'll see the training classes that run because your team responded fast. Customer satisfaction isn't a metric-it's the mission. WHAT YOU'LL DO Lead ITIL-aligned Service Desk and Workspace Support operations Own incident, request, problem, and knowledge management using Ivanti tools Ensure rapid response during live training and surge periods-failures aren't theoretical here Drive service maturity through Continual Service Improvement Plans Manage staffing, escalations, metrics, and user experience for consistent service delivery Serve as primary interface between IT operations and FLETC leadership Build and maintain knowledge base for faster resolution of recurring issues Qualifications WHAT YOU BRING (REQUIRED) 5+ years of detailed Help Desk/Service Desk experience 5+ years of broader IT experience including operations, support, and management Experience implementing ITIL-based service management processes Hands-on experience with enterprise ticketing systems (e.g., Ivanti HEAT) Bachelor's degree in Information Systems, Computer Science, or equivalent experience NICE TO HAVE HDI, ITIL, and/or PMP certifications Experience in training or educational IT environments Background managing service desk operations at scale Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Onsite position based in Glynco, GA/Brunswick, GA #LI-EK1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Supervisor, Service Center is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff. The ideal candidate will demonstrate curiosity and learning agility to develop experience on the front end (customer facing), back end (technicians) and operations management. This role will be setting an example for their team while encouraging continuous improvement. The Supervisor will be responsible for ensuring the work orders are detailed, complete and properly filled out. In addition, they will continuously be following the flow of work to determine everything is being done to provide the best customer experience possible. Responsibilities: * Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs * Performance Management: will learn to continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results * Will be involved in the selection, training, and development of service employees, ensuring all positions are filled in a timely manner * Support, implement and provide follow-up for all training * Participate in meetings, workshops and other learning opportunities * Ensure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendors * Manage timecards and schedules for service center team members * Address any client concerns or complaints quickly and professionally * Develop a working knowledge of all industry standards, regulations, restrictions, and ensures department compliance * Delegate and direct all service tasks as directed by service manager, ensuring client vehicles are repaired and returned on time * Monitor employee work and provide guidance, ongoing training, and development as needed * Perform quality control checks on vehicles once repairs have been completed * Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Supervisor * Assist with or perform administrative tasks * Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively * Other duties as assigned Qualifications: * Automotive service experience including understanding various KPI's i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time * Learning agility * Willingness to take on more responsibility to learn and develop into management position * A self-starter with curiosity and desire to review processes and execute changes * Gain knowledge of company policies, protocols, and process * Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors * Verifiable track record of excellence in Customer Service * Willingness to assist on repairs on an as needed basis * Exceptional organization and the ability to drive continuous improvement in a fast-moving environment * Excellent written and verbal communication skills, including ability to work independently and collaboratively in a team environment * Assist in building a world-class team from the ground up * Ability to analyze and interpret internal reports * Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software * Ability to travel on an as-needed basis * Willingness to complete Lucid provided CPR training post hire * Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications: * AA/BS in either Automotive Technology or Business Management, or equivalent work experience * Knowledge of HV systems, LV systems, and EV powertrains * Start-up experience and related fast-paced environments * Previous OEM specific EV experience and training * ASE Certifications * EPA 609 Certification At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $88,800-$122,100 USD Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Supervisor, Service Center is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff. The ideal candidate will demonstrate curiosity and learning agility to develop experience on the front end (customer facing), back end (technicians) and operations management. This role will be setting an example for their team while encouraging continuous improvement. The Supervisor will be responsible for ensuring the work orders are detailed, complete and properly filled out. In addition, they will continuously be following the flow of work to determine everything is being done to provide the best customer experience possible. Responsibilities: Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs Performance Management: will learn to continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results Will be involved in the selection, training, and development of service employees, ensuring all positions are filled in a timely manner Support, implement and provide follow-up for all training Participate in meetings, workshops and other learning opportunities Ensure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendors Manage timecards and schedules for service center team members Address any client concerns or complaints quickly and professionally Develop a working knowledge of all industry standards, regulations, restrictions, and ensures department compliance Delegate and direct all service tasks as directed by service manager, ensuring client vehicles are repaired and returned on time Monitor employee work and provide guidance, ongoing training, and development as needed Perform quality control checks on vehicles once repairs have been completed Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Supervisor Assist with or perform administrative tasks Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively Other duties as assigned Qualifications: Automotive service experience including understanding various KPI's i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time Learning agility Willingness to take on more responsibility to learn and develop into management position A self-starter with curiosity and desire to review processes and execute changes Gain knowledge of company policies, protocols, and process Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors Verifiable track record of excellence in Customer Service Willingness to assist on repairs on an as needed basis Exceptional organization and the ability to drive continuous improvement in a fast-moving environment Excellent written and verbal communication skills, including ability to work independently and collaboratively in a team environment Assist in building a world-class team from the ground up Ability to analyze and interpret internal reports Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Ability to travel on an as-needed basis Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications: AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments Previous OEM specific EV experience and training ASE Certifications EPA 609 Certification At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $96,000 - $132,000 USD Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Supervisor, Service Center is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff. The ideal candidate will demonstrate curiosity and learning agility to develop experience on the front end (customer facing), back end (technicians) and operations management. This role will be setting an example for their team while encouraging continuous improvement. The Supervisor will be responsible for ensuring the work orders are detailed, complete and properly filled out. In addition, they will continuously be following the flow of work to determine everything is being done to provide the best customer experience possible. Responsibilities: Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs Performance Management: will learn to continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results Will be involved in the selection, training, and development of service employees, ensuring all positions are filled in a timely manner Support, implement and provide follow-up for all training Participate in meetings, workshops and other learning opportunities Ensure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendors Manage timecards and schedules for service center team members Address any client concerns or complaints quickly and professionally Develop a working knowledge of all industry standards, regulations, restrictions, and ensures department compliance Delegate and direct all service tasks as directed by service manager, ensuring client vehicles are repaired and returned on time Monitor employee work and provide guidance, ongoing training, and development as needed Perform quality control checks on vehicles once repairs have been completed Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Supervisor Assist with or perform administrative tasks Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively Other duties as assigned Qualifications: Automotive service experience including understanding various KPI's i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time Learning agility Willingness to take on more responsibility to learn and develop into management position A self-starter with curiosity and desire to review processes and execute changes Gain knowledge of company policies, protocols, and process Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors Verifiable track record of excellence in Customer Service Willingness to assist on repairs on an as needed basis Exceptional organization and the ability to drive continuous improvement in a fast-moving environment Excellent written and verbal communication skills, including ability to work independently and collaboratively in a team environment Assist in building a world-class team from the ground up Ability to analyze and interpret internal reports Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Ability to travel on an as-needed basis Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications: AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments Previous OEM specific EV experience and training ASE Certifications EPA 609 Certification At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $88,800 - $122,100 USD Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

The Marine Field Service Supervisor leads members of Ilmor's customer experience team (CXT), provides hands-on technical support, and warranty operations. This role combines direct customer engagement, technical expertise, and team leadership to ensure exceptional service for OEMs, dealers, and end-users. The Supervisor manages a small team, oversees warranty processes, and partners with engineering and production teams to continuously improve product support and customer satisfaction. This position requires up to 35% travel. Responsibilities Customer & Dealer Support (40%) * Serve as the primary escalation point for complex technical and warranty cases. * Provide advanced diagnostic support for Ilmor marine engines, drivetrains, and propulsion systems, both remotely and in the field. * Interpret telematics data, diagnostic logs, and service reports to identify root causes of failures. * Travel to customers, dealers, OEMs, and trade shows to conduct on-site training, deliver technical expertise, and build strong relationships. * Support installations, troubleshoot issues, and provide hands-on assistance for OEM and dealer service technicians. * Act as the key Ilmor contact across all levels of our OEM's management teams, from engineering and production through warranty and executive leadership. * Develop and deliver technical documentation, service bulletins, tools, and training materials. * Measure and promote customer satisfaction while driving continuous improvement in service quality. * Lead Ilmor's "90 Days of Summer" program, ensuring timely dealer/customer support and driving customer satisfaction during the peak boating season. Team Leadership & Development (20%) * Manage a team of 3-4, including Field Service Technicians. Possibility of the Customer Support team growing to 8 technicians as our business continues to grow * Assign workload, set daily priorities, and ensure timely resolution of escalated cases. * Promote a positive, collaborative, and accountable team culture. * Provide coaching, training, and professional development; conduct performance evaluations and create development plans. * Interact regularly across a wide internal team, including the Marine Engine Production Supervisor, Supply Chain Manager, Plant Manager and VP of the Marine group Warranty Management (40%) * Oversee the warranty process from claim submission through resolution, ensuring accuracy and compliance with policies. * Review and approve goodwill, warranty, and service-related decisions within established guidelines. * Monitor CRM systems to track cases, manage priorities, and ensure timely, accurate resolutions. * Provide feedback and directions for improvements to current warranty software. Collaborate with the team to assist in shaping and testing future warranty platforms. * Ensure empathetic, confident, and clear communication with customers throughout the warranty process. * Collaborate with engineering, quality, and production teams to address recurring technical and warranty issues. Qualifications * 8+ years engine technical support experience - hands on, marine engine repair/maintenance experience is required * USCG certification (desired) * Engineering background preferred * Exceptional communication skills, both written and verbal * Able to travel domestically and/or internationally, often with very limited advanced notice. Nuts & Bolts * Location: New Hudson, MI * Schedule: Varies based on customer needs. In-office hours Monday - Friday, 8am - 5:00pm + occasional evenings and weekends if needed * Pay: $80,000+ based on experience. Salaried position. * Day-1 Benefits: Medical, Dental & Vision * 401K: 3% Company Contribution, Roth 401K & Regular 401K offered * Work Polos, Hats, Travel/Trade Show gear: Provided * Work Shoe Allowance: Provided * Company celebrations, Family events, and BBQs! Physical Requirements/Work Environment * The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. * While performing the duties of this job, the employee is regularly required to sit or stand. The employee is frequently required to use their hands and fingers to handle, feel objects, use tools or controls, and climb or balance. The employee is occasionally required to walk, reach with hands and arms, kneel, crouch, crawl, and talk or hear. * While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electric shock, and explosives. * The noise level in the work environment is usually moderate. However, some instances of this job may require work in areas where ear protection is necessary.

Collins Comfort Masters is currently seeking an HVAC Service Field Supervisor to support, coach and hold accountable our team of HVAC Service Technicians. What's In It For Me? Competitive Pay and NO WORK SHORTAGE! $30-35 / hr. + monthly bonus and Overtime Company provided vehicle, gas card, tablet, & uniforms Dedicated on-going training, support, and career growth offering in-house training programs and a focus on continued education through hands-on classroom & on-the-job trainings, one on one's, and small group trainings Paid Time Off, 6 Paid Holidays per year plus birthday Generous benefits package including multiple options for Health, Vision, and Dental plans for you and your family to choose from, plus Short-Term and Long-Term Disability options & Company Paid Life Insurance 401K Retirement Plan with company match: start contributing and earning your company match right away Special Program Options: HSA, FSA, Free Employee Assistance Program, Legal Services, Identity Theft Protection, and more Responsibilities What Wil I Do? Directly responsible for technical & professional development of Service Technicians Ensure processes & procedures are performed properly for maximum efficiency and customer satisfaction Contribute to top line revenue by providing education to Technicians regarding all available accessories and services clients can benefit from Maintain operational excellence through invoice completion, inventory control, safety awareness and accurate reporting Conduct regular Technician service meetings and include topics such as defensive driving, proper use of PPE, ladders, job safety and standard operating procedures Coach Service Technicians on best practices via van inspections, one on one's, ride alongs, coaching & any additional technical training needs Monitor and control service call backs by proactively reviewing Technician invoices, forms and uploaded pictures, ensuring procedures are followed Handle all escalated customer concerns by demonstrating 100% customer satisfaction Identify and ensure Technicians have the required minimum tools to perform their duties Track and verify that labor hours, parts requisitions, warranty part returns, and service call backs are correctly compensated or back charged Qualifications Do I Have What it Takes? 5+ years of experience in an HVAC Service Technical experience role 3+ years of experience in an HVAC Field Supervision capacity Service Titan experience is preferred but not required Excellent leadership skills and team mentality to enhance team productivity Possess computer skills including Excel / Word and be highly organized Ability to prioritize, manage multiple tasks, handle deadlines Extremely reliable without attendance challenges Must be able to pass a background check and pre-employment drug test Valid driver's license and clean driving record Learn and uphold all company procedures and safety rules Willingness to learn and support our service system Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Commercial Services Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Commercial Services Supervisor plays a pivotal role in ensuring positive client experiences and success across the locations supported. Responsibilities include managing employee work schedules, determining the optimal sales strategy for client vehicles across both physical and digital sales channels, auditing transactions for accuracy, and resolving client needs efficiently both in-person and through verbal and written communication methods. Collaborating with departments at your physical site, you provide input for improvements and communicate effectively on challenges and system changes affecting clients and team members. The role is vital for maintaining client requirements and fostering a collaborative spirit for success throughout the entire Commercial Services department and other departments at the location. Responsibilities Oversee day-to-day operations, providing oversight and direction to employees in the operating unit. Works with managers to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, work quality, prioritization, and superior customer service. Audit work completed by Commercial Account Administrators and Posting and Procurement dept for accuracy. Log audit discrepancies, providing opportunities for addressing trends with performance or system issues. Serves as a point person for resolution of customer issues in partnership with the Commercial Sales Team and Major Accounts. Identify, assess, and resolve issues; refer unresolved customer conflicts to designated departments for further investigation. Collaborate with other departments, locations, commercial clients, and Manheim groups to ensure client success, address issues impacting employees and assure an overall positive experience for both clients and employees. Communicate with managers on challenges, process changes, and new accounts. Provide input for improvements, diagnostic tools, and process. Coordinate and oversee the sales preparation for commercial accounts, ensuring accurate collection of vehicle and account information as defined in the clients' Standard Operating Procedures (SOP). Utilizing a deep understanding of the automotive business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success. Cultivate and maintain positive relationships with commercial account representatives, their teams, and major commercial clients, including banks. Utilize strong relationships with commercial clients to address concerns, fulfill requests, and promote upselling of Cox Automotive services. Supervise staff in inventory management post pre-sale reconditioning and oversee the redemption process. May supervise the Outside Commercial Coordinator team who work closely with client account representatives to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. Develop and nurture team members' strengths and identifying areas for improvement through encouragement with goal setting, feedback, employee recognition, rewards, and performance development planning. Develop new commercial accounts and increase volume with existing customers through proactive outreach. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Minimum Qualifications High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience Candidate must have at least one year in a role of management/leadership. Experience in the automobile industry or the auction business preferred. Customer service experience required. Experience coaching and leading others preferred. Ability to foster productive and professional internal and external business relationships required. Strong verbal and written communication skills required. Strong interpersonal skills required. Strong ability to problem solve and de-escalate heated situations required. Strong organizational skills required. Good computer software skills necessary. Must possess basic Microsoft Excel, Word, and Outlook skills. Ability to sit or stand for prolonged periods of time. Ability to perform repetitive data entry tasks, manual dexterity. Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do . Hours of operation are mon-sat 10-9 and Sunday 12-8 No late nights Open availability preferred Compensation based on experience Paid breaks and employee meals Must fill out paper application 1155 e stop 11 rd 13173008748 Www.thetamaleplace.com Additional Information All your information will be kept confidential according to EEO guidelines.

Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Commercial Services Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Commercial Services Supervisor plays a pivotal role in ensuring positive client experiences and success across the locations supported. Responsibilities include managing employee work schedules, determining the optimal sales strategy for client vehicles across both physical and digital sales channels, auditing transactions for accuracy, and resolving client needs efficiently both in-person and through verbal and written communication methods. Collaborating with departments at your physical site, you provide input for improvements and communicate effectively on challenges and system changes affecting clients and team members. The role is vital for maintaining client requirements and fostering a collaborative spirit for success throughout the entire Commercial Services department and other departments at the location. Responsibilities * Oversee day-to-day operations, providing oversight and direction to employees in the operating unit. * Works with managers to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, work quality, prioritization, and superior customer service. * Audit work completed by Commercial Account Administrators and Posting and Procurement dept for accuracy. Log audit discrepancies, providing opportunities for addressing trends with performance or system issues. * Serves as a point person for resolution of customer issues in partnership with the Commercial Sales Team and Major Accounts. Identify, assess, and resolve issues; refer unresolved customer conflicts to designated departments for further investigation. * Collaborate with other departments, locations, commercial clients, and Manheim groups to ensure client success, address issues impacting employees and assure an overall positive experience for both clients and employees. * Communicate with managers on challenges, process changes, and new accounts. Provide input for improvements, diagnostic tools, and process. * Coordinate and oversee the sales preparation for commercial accounts, ensuring accurate collection of vehicle and account information as defined in the clients' Standard Operating Procedures (SOP). * Utilizing a deep understanding of the automotive business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success. * Cultivate and maintain positive relationships with commercial account representatives, their teams, and major commercial clients, including banks. * Utilize strong relationships with commercial clients to address concerns, fulfill requests, and promote upselling of Cox Automotive services. * Supervise staff in inventory management post pre-sale reconditioning and oversee the redemption process. * May supervise the Outside Commercial Coordinator team who work closely with client account representatives to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. * Develop and nurture team members' strengths and identifying areas for improvement through encouragement with goal setting, feedback, employee recognition, rewards, and performance development planning. * Develop new commercial accounts and increase volume with existing customers through proactive outreach. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Minimum Qualifications * High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience * Candidate must have at least one year in a role of management/leadership. * Experience in the automobile industry or the auction business preferred. * Customer service experience required. * Experience coaching and leading others preferred. * Ability to foster productive and professional internal and external business relationships required. * Strong verbal and written communication skills required. * Strong interpersonal skills required. * Strong ability to problem solve and de-escalate heated situations required. * Strong organizational skills required. * Good computer software skills necessary. Must possess basic Microsoft Excel, Word, and Outlook skills. * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.