Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Quality AssuranceAnalyst
Job Title: Systems Analyst V
Agency: Health & Human Services Comm
Department: Stabilize CFO-FSS
Posting Number: 12365
Closing Date: 07/15/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $6,769.00
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework:
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11
ISM,IT,Z Prefix
Brief :
The Quality AssuranceAnalyst (Systems Analyst V) is responsible for driving the development, implementation, and maintenance of Software Quality Assurance (SQA) best practices and methodologies across the organization. This role ensures the delivery of high-quality software solutions by defining and maintaining test strategies and plans, developing and executing automated and manual tests, and tracking key QA metrics.
Working under minimal supervision with considerable latitude for independent judgment, the Systems Analyst V coordinates closely with program teams, developers, and project managers to facilitate User Acceptance Testing (UAT) and support project delivery. The role involves both back-end and front-end testing for various applications, as well as performing exploratory testing in Agile/Scrum environments to ensure compliance with regulatory requirements, policies, and procedures.
The position serves as a quality leader, providing guidance, mentorship, and training to team members, fostering collaboration, and maintaining strong communication channels with vendors, customers, and internal stakeholders. Additionally, the Systems Analyst V creates and maintains advanced QA documentation, test execution reports, and dashboards, while continuously recommending process improvements to enhance software quality and delivery efficiency.
This position reports to the QA Lead in Health and Human Services Commission Information Technology (HHSC IT).
Must be willing to work from an HHS office designated by the hiring manager, 3 or more days per week, located in Austin, TX.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Quality Assurance Leadership & Planning - takes ownership of quality in deliverables, ensuring alignment with customer requirements. Leads and participates in the development of Test Strategies, Test Plans, Test Approaches, Test Schedules, and Test Cases to support application, systems, and functional testing. Coordinates and facilitates User Acceptance Testing (UAT) with stakeholders, clearly communicating quality risks and recommending mitigation strategies. Attends walkthroughs and review meetings to ensure adherence to technical standards and business needs, and develops processes to maintain the highest quality assurance standards. (35%)
Automation Development & Maintenance - designs, develops, and maintains automated test scripts in accordance with industry coding standards. Updates existing automation to align with changing product functionality, conducts code reviews of automation, and performs automation code deployments as needed. Regularly executes automated scripts to monitor system health, reviews results, and troubleshoots issues. (20%)
Test Execution, Defect Management & Communication - coordinates and executes manual and automated test cycles, including daily stand-ups, defect triages, and test data preparation. Documents and facilitates the communication of issues, resolutions, and changes to relevant stakeholders. Works closely with subject matter experts, development teams, and business partners to ensure proper test coverage and timely resolution of defects while promoting adherence to established standards. (20%)
Subject Matter Expertise & Continuous Improvement - serves as a subject matter expert for HHSC IT systems and applications, including understanding security aspects of each application. Actively participates in QA and automation-related training to stay current with industry best practices. Proactively makes recommendations for improving QA processes, tools, and automation practices based on analysis and lessons learned. (10%)
Reporting, Documentation & Knowledge Management - creates and maintains QA documentation, including reports, dashboards, SharePoint/Confluence updates, and testing process materials. Monitors application quality metrics, tracks progress, and ensures clear communication of testing outcomes to stakeholders and management. (10%)
Performs other duties as assigned, which may include Accessibility Testing, Performance Testing, Requirements Review, Administration of QA tools, Reporting, and other agency-assigned responsibilities. (5%)
Knowledge, Skills, and Abilities (KSAs):
Knowledge of Software Quality Assurance methodologies, tools, and processes.
Knowledge of project development methodologies, principles, and practices.
Knowledge of code coverage tools, process/systems analysis, and design work.
Knowledge of software usability concepts, requirements traceability, project management life cycle, and Software Development Lifecycle (SDLC) processes.Test automation frameworks and scripting languages, including Java, JavaScript, and SQL.
Knowledge of Test-Driven Development (TDD) and Behavior-Driven Development (BDD) using Cucumber and Gherkin.
Knowledge of test management tools such as Xray, ALM, and Agile tools like Jira and SharePoint.
Knowledge of performance testing concepts, tools, and techniques (e.g., JMeter).
Knowledge of accessibility testing principles, guidelines (such as WCAG), and related tools.
Skill in developing, maintaining, and optimizing automation test scripts for UI, API, and end-to-end testing using Selenium, WebdriverIO, Playwright, or similar tools.
Skill in designing and maintaining automation frameworks to support CI/CD pipelines (e.g., Jenkins, GitHub Actions).
Skill in planning and executing manual and automation test efforts, including regression and performance testing.
Skill in monitoring, debugging, and troubleshooting to identify root causes and ensure quality standards.
Skill in tracking and reporting QA metrics, including defect densities, defect counts, and test coverage.
Skill in documenting and maintaining QA deliverables, such as test plans, test cases, and bug reports.
Skill in communicating effectively with varied levels of staff, stakeholders, and end users to build positive and productive working relationships.
Skill in gathering and analyzing system requirements from multiple stakeholders.
Ability to work effectively both independently and collaboratively with geographically dispersed teams.
Ability to provide guidance and support during User Acceptance Testing (UAT).
Ability to respond to inquiries regarding defects, errors, or program-related questions.
Ability to build consensus across diverse teams and manage multiple priorities under tight deadlines.
Ability to analyze complex problems, draw evidence-based conclusions, and recommend innovative solutions.
Ability to accurately estimate and track project work, including changes or enhancements.
Ability to prepare and present accurate, concise, and reliable reports, both verbally and in writing.
Ability to remain self-driven, organized, and adaptable in a fast-paced environment.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
Graduation from a four-year college or university with major coursework in computer science or a related field is generally preferred. Appropriate experience including software testing and/or quality assurance may be substituted for the required education on a year-for-year basis up to 4 (four) years.
Minimum of 8 (eight) years of experience in software testing and/or quality assurance. Experience with automation, SQL, API, and performance testing is required.
Preferred minimum of 8 (eight) years of experience in automation scripting.
Preferred minimum of 6 (six) years of experience with Selenium, WebdriverIO, Playwright, or similar technology.
Preferred experience in writing test plans and test cases.
Preferred experience with API testing using Postman.
Preferred experience with performing load/performance testing using JMeter.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
$5.8k-6.8k monthly 13d ago
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DATA QUALITY ASSURANCE ANALYST
State of Arizona 4.5
Phoenix, AZ jobs
Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. Data Quality AssuranceAnalyst Phoenix, AZ 85007 Posting Details: Salary: $78,000 - $82,500 Grade: 23
Closing Date: 01/28/26
Job Summary:
* The Data Quality AssuranceAnalyst works with Product Owners, Project Managers, Business Analysts, and Data Developers to analyze, and runs tests on new or modified data and reporting solutions, including documentation, diagram, and flowchart, and software development procedures used to verify that programs function according to user requirements and conform to establish guidelines.
* Occasional in-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
Requirements Analysis & Test Planning:
* Review business requirements, acceptance criteria, design specifications, and data mapping documents to ensure clarity of deliverables across databases, ETL, and reporting.
* Define scope, develop test strategies, and create detailed test plans for data validation, transformation logic, and data migration following QA standards.
Test Design, Query Development & Execution:
* Design end-to-end test cases for databases, ETL, and reporting workflows; define validation criteria for business rules, mappings, and data quality checks.
* Write SQL queries (joins, aggregations) to reconcile source vs. target data and validate accuracy, integrity, and completeness.
* Execute test cases and perform regression testing after changes or enhancements.
Defect Management & Collaboration:
* Report bugs/issues with clear reproduction steps, data samples, and expected vs. actual results.
* Collaborate with Developers, Data Engineers, and Business Analysts to resolve defects, production issues, and performance bottlenecks. Support UAT by providing release notes and assisting during testing.
Automation & Continuous Improvement:
* Identify repetitive validations for automation and collaborate on building reusable validation scripts.
* Contribute to process improvements and ensure adherence to organizational Quality Assurance best practices.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
* Quality Assurance and testing tools/processes
* Database and reporting development (analysis, design, coding, testing, issue resolution, planning)
* ETL workflow and data pipeline testing
* Data validation, profiling, modeling, cleansing
* Quality Assurance methodologies
* BI tools (Power BI, SSRS)
* Thorough understanding of industry standard software Quality Assurance testing methods (exploratory, scenario-based, risk-based, data-centric, etc.)
* Knowledge and understanding of data systems development to assess testing needs and recommend appropriate strategies for testing
* Ensure tests are executed and analyzed properly
* Test automation practices and tools, such as Selenium, power apps
* Experience with SQL Server databases and T-SQL database query language
* Experience in Microsoft Test Manager (MTM) or Azure DevOps Test Plans
* Experience in Team Foundation Server (TFS) or Azure DevOps
* Experience working in Agile SCRUM methodology
* Experience in Team Foundation Server (TFS) or Azure DevOps
* Experience working in Agile SCRUM methodology
* A Bachelor's Degree plus two to five years' experience in quality assurance testing and analysis, or equivalent experience to substitute for the degree, is required
Skills in:
* Customer service
* Excellent interpersonal, written and oral communication
* Data quality assurance
* Design end-to-end test cases for ETL and reporting workflows
* Define validation criteria for business rules and data quality checks
* Write SQL queries for data reconciliation and validation (joins, window functions and aggregations)
* Perform detailed data comparisons and identify anomalies using profiling metrics
* Strong problem-solving, troubleshooting, and root cause analysis skills
* Intermediate skill in using Microsoft Outlook, Word, and Excel
Ability to:
* Create and maintain reusable test suites, SQL query libraries, and data quality checklists
* Contribute to test data management strategies for efficiency and consistency
* Identify systematic data issues, recurring defects, and trends, work proactively on prevention through upstream controls, mapping corrections, and validation of automation
* Work collaboratively within teams and across organizational groups to foster strong communication and alignment
* Ensure any code defects or issues are properly documented, escalated, and monitored
* Work closely with development to support testing needs of assigned team
* Balance and organize multiple project tasks and handle changing assignments and priorities
* Work collaboratively within teams and across organizational groups
* Learn new systems, technologies, tools, and work processes
* Write queries to examine, analyze, and validate data
* Verify BI/reporting outputs against source data for accuracy and consistency
Selective Preference(s):
N/A
Pre-Employment Requirements:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
* Affordable medical, dental, life, and short-term disability insurance plans
* Top-ranked retirement and long-term disability plans
* Ten paid holidays per year
* Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
* Sick time accrued at 3.70 hours bi-weekly
* Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
* Deferred compensation plan
* Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
$78k-82.5k yearly 5d ago
Data Quality Assurance Analyst
Arizona Department of Education 4.3
Phoenix, AZ jobs
Data Quality AssuranceAnalyst Type: Public Job ID: 132120 County: East Maricopa Contact Information: Arizona Department of Education 1535 W. Jefferson Phoenix, AZ 85007 District Website Contact: Human Resources Phone: ********** Fax: District Email
Job Description:
Arizona Department of Education
The Arizona Department of Education is a service organization
committed to raising academic outcomes and empowering parents.
Data Quality AssuranceAnalyst
Job Location:
Information Technology Division
Phoenix Location
Posting Details:
Salary: $78,000 - $82,500
Grade: 23
Closing Date: 01/28/26
Job Summary:
* The Data Quality AssuranceAnalyst works with Product Owners, Project Managers, Business Analysts, and Data Developers to analyze, and runs tests on new or modified data and reporting solutions, including documentation, diagram, and flowchart, and software development procedures used to verify that programs function according to user requirements and conform to establish guidelines.
* Occasional in-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
* Requirements Analysis & Test Planning:
* Review business requirements, acceptance criteria, design specifications, and data mapping documents to ensure clarity of deliverables across databases, ETL, and reporting.
* Define scope, develop test strategies, and create detailed test plans for data validation, transformation logic, and data migration following QA standards.
* Test Design, Query Development & Execution:
* Design end-to-end test cases for databases, ETL, and reporting workflows; define validation criteria for business rules, mappings, and data quality checks.
* Write SQL queries (joins, aggregations) to reconcile source vs. target data and validate accuracy, integrity, and completeness.
* Execute test cases and perform regression testing after changes or enhancements.
* Defect Management & Collaboration:
* Report bugs/issues with clear reproduction steps, data samples, and expected vs. actual results.
* Collaborate with Developers, Data Engineers, and Business Analysts to resolve defects, production issues, and performance bottlenecks. Support UAT by providing release notes and assisting during testing.
* Automation & Continuous Improvement:
* Identify repetitive validations for automation and collaborate on building reusable validation scripts.
* Contribute to process improvements and ensure adherence to organizational Quality Assurance best practices.
* Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
* Quality Assurance and testing tools/processes
* Database and reporting development (analysis, design, coding, testing, issue resolution, planning)
* ETL workflow and data pipeline testing
* Data validation, profiling, modeling, cleansing
* Quality Assurance methodologies
* BI tools (Power BI, SSRS)
* Thorough understanding of industry standard software Quality Assurance testing methods (exploratory, scenario-based, risk-based, data-centric, etc.)
* Knowledge and understanding of data systems development to assess testing needs and recommend appropriate strategies for testing
* Ensure tests are executed and analyzed properly
* Test automation practices and tools, such as Selenium, power apps
* Experience with SQL Server databases and T-SQL database query language
* Experience in Microsoft Test Manager (MTM) or Azure DevOps Test Plans
* Experience in Team Foundation Server (TFS) or Azure DevOps
* Experience working in Agile SCRUM methodology
* Experience in Team Foundation Server (TFS) or Azure DevOps
* Experience working in Agile SCRUM methodology
* A Bachelor's Degree plus two to five years' experience in quality assurance testing and analysis, or equivalent experience to substitute for the degree, is required
Skills in:
* Customer service
* Excellent interpersonal, written and oral communication
* Data quality assurance
* Design end-to-end test cases for ETL and reporting workflows
* Define validation criteria for business rules and data quality checks
* Write SQL queries for data reconciliation and validation (joins, window functions and aggregations)
* Perform detailed data comparisons and identify anomalies using profiling metrics
* Strong problem-solving, troubleshooting, and root cause analysis skills
* Intermediate skill in using Microsoft Outlook, Word, and Excel
Ability to:
* Create and maintain reusable test suites, SQL query libraries, and data quality checklists
* Contribute to test data management strategies for efficiency and consistency
* Identify systematic data issues, recurring defects, and trends, work proactively on prevention through upstream controls, mapping corrections, and validation of automation
* Work collaboratively within teams and across organizational groups to foster strong communication and alignment
* Ensure any code defects or issues are properly documented, escalated, and monitored
* Work closely with development to support testing needs of assigned team
* Balance and organize multiple project tasks and handle changing assignments and priorities
* Work collaboratively within teams and across organizational groups
* Learn new systems, technologies, tools, and work processes
* Write queries to examine, analyze, and validate data
* Verify BI/reporting outputs against source data for accuracy and consistency
Pre-Employment Requirements:
* Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
* If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Driver's License Requirements.
* All employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
* Affordable medical, dental, life, and short-term disability insurance plans
* Top-ranked retirement and long-term disability plans
* 10 paid holidays per year
* Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
* Sick time accrued at 3.70 hours bi-weekly
* Deferred compensation plan
* Wellness plans
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
To submit your resume, click the "APPLY NOW" button below.
Having trouble applying for this position?
Call ************** for assistance.
Other:
Please apply at *******************
Job ID: 538340
Closing Date: 01/28/26
$78k-82.5k yearly 5d ago
Data Quality Assurance Analyst
Arizona Department of Administration 4.3
Phoenix, AZ jobs
Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
Data Quality AssuranceAnalyst
Job Location:
Address: Information Technology Division
Phoenix, AZ 85007
Posting Details:
Salary: $78,000 - $82,500
Grade: 23
Closing Date: 01/28/26
Job Summary:
• The Data Quality AssuranceAnalyst works with Product Owners, Project Managers, Business Analysts, and Data Developers to analyze, and runs tests on new or modified data and reporting solutions, including documentation, diagram, and flowchart, and software development procedures used to verify that programs function according to user requirements and conform to establish guidelines.
• Occasional in-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
Requirements Analysis & Test Planning:
- Review business requirements, acceptance criteria, design specifications, and data mapping documents to ensure clarity of deliverables across databases, ETL, and reporting.
- Define scope, develop test strategies, and create detailed test plans for data validation, transformation logic, and data migration following QA standards.
Test Design, Query Development & Execution:
- Design end-to-end test cases for databases, ETL, and reporting workflows; define validation criteria for business rules, mappings, and data quality checks.
- Write SQL queries (joins, aggregations) to reconcile source vs. target data and validate accuracy, integrity, and completeness.
- Execute test cases and perform regression testing after changes or enhancements.
Defect Management & Collaboration:
- Report bugs/issues with clear reproduction steps, data samples, and expected vs. actual results.
- Collaborate with Developers, Data Engineers, and Business Analysts to resolve defects, production issues, and performance bottlenecks. Support UAT by providing release notes and assisting during testing.
Automation & Continuous Improvement:
- Identify repetitive validations for automation and collaborate on building reusable validation scripts.
- Contribute to process improvements and ensure adherence to organizational Quality Assurance best practices.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
• Quality Assurance and testing tools/processes
• Database and reporting development (analysis, design, coding, testing, issue resolution, planning)
• ETL workflow and data pipeline testing
• Data validation, profiling, modeling, cleansing
• Quality Assurance methodologies
• BI tools (Power BI, SSRS)
• Thorough understanding of industry standard software Quality Assurance testing methods (exploratory, scenario-based, risk-based, data-centric, etc.)
• Knowledge and understanding of data systems development to assess testing needs and recommend appropriate strategies for testing
• Ensure tests are executed and analyzed properly
• Test automation practices and tools, such as Selenium, power apps
• Experience with SQL Server databases and T-SQL database query language
• Experience in Microsoft Test Manager (MTM) or Azure DevOps Test Plans
• Experience in Team Foundation Server (TFS) or Azure DevOps
• Experience working in Agile SCRUM methodology
• Experience in Team Foundation Server (TFS) or Azure DevOps
• Experience working in Agile SCRUM methodology
• A Bachelor's Degree plus two to five years' experience in quality assurance testing and analysis, or equivalent experience to substitute for the degree, is required
Skills in:
• Customer service
• Excellent interpersonal, written and oral communication
• Data quality assurance
• Design end-to-end test cases for ETL and reporting workflows
• Define validation criteria for business rules and data quality checks
• Write SQL queries for data reconciliation and validation (joins, window functions and aggregations)
• Perform detailed data comparisons and identify anomalies using profiling metrics
• Strong problem-solving, troubleshooting, and root cause analysis skills
• Intermediate skill in using Microsoft Outlook, Word, and Excel
Ability to:
• Create and maintain reusable test suites, SQL query libraries, and data quality checklists
• Contribute to test data management strategies for efficiency and consistency
• Identify systematic data issues, recurring defects, and trends, work proactively on prevention through upstream controls, mapping corrections, and validation of automation
• Work collaboratively within teams and across organizational groups to foster strong communication and alignment
• Ensure any code defects or issues are properly documented, escalated, and monitored
• Work closely with development to support testing needs of assigned team
• Balance and organize multiple project tasks and handle changing assignments and priorities
• Work collaboratively within teams and across organizational groups
• Learn new systems, technologies, tools, and work processes
• Write queries to examine, analyze, and validate data
• Verify BI/reporting outputs against source data for accuracy and consistency
Selective Preference(s):
N/A
Pre-Employment Requirements:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
$78k-82.5k yearly 5d ago
Lead Systems Analyst - Epic Beaker - Remote
City of Hope 3.9
Remote
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
This is a Fully Remote Opportunity within the United States
As a successful candidate, you will:
Must have Epic Beaker Experience.
The Lead Systems Analyst - Epic role is position reports to the Manager, Epic Department Apps (Application Manager). Responsibilities of this role include: Oversight of day-to-day activities of assigned analysts, including prioritization of work and coordination of resources; Review and resolution of identified issues, and risks, and escalations, and; Reporting of progress, status, and issue escalations into the Application Manager when necessary. Works with other team leads to coordinate system design, build, testing, training, and go-live activities. Provides leadership and best practice build standards to the design and development of Connect Hope Epic applications.
RESPONSIBILITIES:
* Leads Application Analysts under the direction of the Application Manager.
* Plans and oversees the team work activities including prioritization of work, coordination of resources, and meeting plans.
* Ensures timely completion of high-quality deliverables including but not limited to, project plans, design documentations, build audits, testing plans and scripts, training curriculum and activation plans.
* Actively supports operational and project work streams.
* Ensures deliverables are completed in accordance with City of Hope governance structure.
* Ensures ticket submissions are complete, thorough and assigned in a timely manner.
* Escalates non-resolved issues to the Application Manager and across teams as needed
* Communicates status of work plans for tasks, issues, and risks, in a timely manner to the Application Manager and across teams as needed.
* Ensures best practice is followed by:
* Activities of one team do not adversely impact activities of another team.
* Changes are combined when appropriate to avoid duplicate effort.
* Thorough testing of build is conducted to minimize problems at Go Live.
* Participates in team meetings to discuss team and project related activities, issues, changes, communications and updates.
* Ensures team decisions are made in a timely fashion.
* Responsible for onboarding newly hired team members and instructing them on Connect Hope policies / procedures for the Epic System.
* Ensures team adheres to processes.
* Collaborates with other teams within and outside of ConnectHope
* Performs Application build assignments.
SKILLS & EXPERIENCE:
* Proven ability to perform business analysis and apply technology
* Epic Application Certification and Epic implementation experience associated with assigned module
* Minimum 5 years Information Technology experience or equivalent.
* Possesses an understanding of computer system capabilities to address process requirements.
INTERPERSONAL SKILLS:
* Applies Epic experience and training to team tasks and deliverables.
* Ability to integrate process steps and handoffs across disciplines/departments and drive teams to decisions.
* Acts as user liaison between clinical or business departments and Information Systems; providing domain expertise and experience for multiple interacting healthcare departments.
* Leads others to adhere to established industry best practices, standards, and quality.
* Maintains a positive image when dealing with department personnel and other City of Hope employees.
* Other duties as assigned
Your qualifications should include:
* Bachelor's Degree
* Experience may substitute for minimum education requirement
* 8 + years of experience in systems analysis or
* 5+ years of healthcare Information Technology experience, including3 years of Epic build experience
* One (1) year of leadership/mentorship of a team, task force, project or assignment, or combination thereof, that would demonstrate the understanding of and ability to effectively lead others.
* Relevant Epic Module or newly obtained Epic certification within six months of employment
* For internal COH candidates, Epic certification shall be obtained within 9 months of transferring into the Epic project.
Preferred:
* Master's Degree or higher
* 1 year in an Epic team lead role, if external
* PMP Certification
* Cancer center experience
* Previous implementation or upgrade
* Healthcare experience in other acute care health care settings. Previous experience in the design, planning and implementation of CIS preferred.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
$86k-119k yearly est. 15d ago
Quality Analyst
Texas Health & Human Services Commission 3.4
Quality assurance analyst job at Texas
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Quality Analyst
Job Title: Program Specialist VII
Agency: Health & Human Services Comm
Department: Quality Assurance
Posting Number: 13038
Closing Date: 02/05/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $9,508.25
Pay Frequency: Monthly
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: Austin
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS
:
The Texas Health and Human Services Commission (HHSC) Medicaid and CHIP Services (MCS) division seeks a highly qualified candidate to fill the position of Program Specialist VII. The Program Specialist VII reports to the Managed Long Term Services and Supports (MLTSS) Quality Manager and works as part of the Quality Assurance team within Quality and Program Improvement to improve health outcomes for Texas Medicaid and CHIP members. This position works under minimal supervision with extensive latitude for the use of initiative and independent judgment. The Program Specialist VII performs highly advanced consultative and technical work, including developing and implementing healthcare quality initiatives and evaluating the performance of contracted managed care organizations (MCOs).
MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS's mission by using data-driven evidence-based approaches to hold Medicaid and CHIP MCOs accountable, ensure access to high-quality care, and drive quality-based innovation. The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.
Essential Job Functions:
(20%) Works with program staff in determining trends and resolving technical problems. Coordinates with staff across areas and agencies and with contractors; acts as a liaison with agencies and internal programs to explain and provide technical assistance on agency and program statutory requirements. Recommends and coordinates activities to produce more effective programs.
(20%) Researches and analyzes the implications of new state and federal policies and legislation related to healthcare quality. Analyzes state legislation related to quality initiatives delivered through managed care and suggests changes to legislative language. Implements quality-related legislative initiatives. Prepares legislative reports.
(20%) Prepares high-quality research, analyses, summaries, and other documents as assigned. Develops materials for preparation or follow up to workgroups and meetings conducted for internal and external stakeholders. Interprets agency rules and federal and state laws. Oversees compliance with program policies, procedures, statutes, and rules and takes corrective action if needed. Develops reports, policies and procedures, and analysis tools.
(20%) Develops and manages highly complex initiatives that evaluate and directly impact the performance of managed care organizations within the Medicaid and CHIP managed care programs. Plans, develops, coordinates, and implements quality related program and operational policy changes and initiatives. Develops recommendations relating to changes in programs and operational policies related to managed care and provides input related to health quality initiatives.
(20%) Reviews and analyzes quality performance information including technical reports, datasets, and analyses completed by Texas's external quality review organization. Works with other areas of MCS to review and improve understanding of quality metrics and reports and develops strategies to improve health plan performance. Provides consultative services and technical recommendations to MCOs on applicable topics and works with MCOs' staff to resolve technical and operational issues. Works closely with other program areas within HHSC enterprise, and associated vendors, to ensure operational processes and systems are coordinated. Works with staff and external stakeholders to identify risks/issues and develop mitigation strategies and solutions. Identifies quality gaps, improves reporting processes, tracks quality improvements and enhances current systems. Facilitates and participates in workgroups, setting goals and objectives and providing work products related to managed care programs and policy. Works collaboratively across MCS to identify innovative and effective solutions for clients and staff.
Knowledge, Skills, Abilities:
Knowledge of:
* Federal laws, regulations, and processes regarding Medicaid managed care and/or long term services and supports.
* Quality measures and/or quality improvement.
Skill in:
* Analysis of data and policies.
* Solving complex problems.
* Developing and interpreting data, charts and tables.
* Verbal and written communication including the ability to make public presentations, and write technical information in an understandable format.
Ability to:
* Work collaboratively across MCS to accomplish objectives.
* Pay attention to detail.
* Implement creative solutions to problems.
* Balance team and individual responsibilities.
* Analyze data to identify trends, problems, and issues.
* Exercise initiative, creativity, and self-direction in developing solutions and enhancements to programs.
* Plan, organize, and conduct projects.
* Communicate effectively with a variety of stakeholders.
* Interpret and present research findings.
* Work cooperatively as a team member in a fast-paced, deadline-orientated environment.
* Exercise independent judgment and show initiative.
* Evaluate measuring instruments and data sources.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Selection Criteria:
Required:
* Graduation from an accredited four-year college or university.
* Experience with Medicaid, healthcare quality, managed care, or another large-scale healthcare delivery system.
* Experience with long-term services and supports and populations that utilize them.
* Experience leading projects and addressing complicated issues or problems.
* Experience analyzing policies, data and other complex information.
* Experience in communicating, including making presentations and preparing technical information in an understandable format for a variety of audiences.
Preferred:
* Master's degree is preferred.
* Experience in the evaluation of health care quality.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
$5.8k-9.5k monthly 5d ago
Switchgear Maintenance and Test Specialist (MV)
Powell Houston-Canton 4.4
Queen Creek, AZ jobs
Job DescriptionSwitchgear Maintenance and Test Specialist (MV)
Queen Creek, AZ | Four 10s: Monday-Thursday, 6:00 AM-4:30 PM
Who we are
Powell designs and builds advanced switchgear and electrical equipment. Our Service Division supports customers with both remote technical expertise and hands-on solutions.
The role at a glance
Provide remote troubleshooting support and perform bench-level diagnostics, repair, and testing for medium-voltage electrical distribution equipment.
Build, refurbish, rebuild, repair, and test circuit breakers, contactors, grounding devices, and related equipment.
Incorporate the latest design enhancements to improve mechanical and dielectric performance on legacy units.
Test to IEEE/ANSI requirements and Powell Factory Acceptance Testing (FAT) standards.
Upgrade customer equipment-adjust control voltages, increase continuous current ratings, and add undervoltage and second-trip devices.
Interpret Powell schematics and wiring diagrams; locate, retrieve, and print drawings from the Powell database.
Maintain a clean, safe workspace and collaborate with internal and external customers to troubleshoot field orders.
Team and reporting
Reports to: Breaker Department Manager
Regular collaboration with: Project Management, Sales, and Quality Assurance
Qualifications
High School Diploma or GED preferred.
Minimum 4 years in a similar position.
Skills and tools
Electrical fundamentals, safety practices, and applied theory.
Software: Oracle, Microsoft Outlook, Word, and Excel.
Test equipment: Hi-Potential set, insulation resistance tester, multimeter, dial calipers.
Mechanical aptitude and proficiency with common hand tools.
Strong written and verbal communication; problem-solving strength preferred.
Demonstrated strengths
Electrical troubleshooting
Electrical repair
Insulation resistance testing
Technologies you'll work with
Switchgear
Motor Control Centers (MCCs)
Growth and benefits
Join a top-tier manufacturer where challenging work leads to growth, professional development, and deeper industry expertise. Expect competitive pay, comprehensive benefits, and structured training in a supportive, professional environment.
Disclaimer: This description covers the essential functions of the role and may not include every task or responsibility.
$56k-74k yearly est. 14d ago
Water Quality Stewardship Intern (Summer 2026)
Lower Colorado River Authority 4.2
Austin, TX jobs
Are you passionate about water stewardship? Do you want to learn how environmental permitting works in Texas? Do you enjoy working with citizen scientists and environmental education? This internship position will equip you with the knowledge and understanding to help catapult your career in the environmental field. As a summer intern in LCRA's Aquatic Science team, you will assist with water quality permit review and gain valuable understanding of how wastewater permits are issued in Texas. You will also work alongside team members to help with environmental education initiatives involving the Colorado River Watch Network program. This position provides an outstanding opportunity to learn about the Texas Colorado River waterways and the crucial importance they are to the Central Texas region.
About Us:
The Lower Colorado River Authority (LCRA) has been serving Texans since 1934, when the state Legislature tasked us with improving life across the region. Back then, we built the chain of dams that tamed the unpredictable lower Colorado River and brought electricity to rural Central Texas for the very first time.
Fast forward to today, and that mission still fuels everything we do. For nearly a century, we've been finding new ways to enhance the lives of the Texans we serve. Now we're looking for the next generation of innovators, problem-solvers, and changemakers to help us write our next chapter. Ready to make your impact? Apply now and start your journey with the Lower Colorado River Authority
You will be trusted to:
- Assist with entering and organizing water quality permit review information in Sharepoint application.
- Work with Colorado River Watch Network program staff members to implement training and programming for citizen scientists.
- May assist with field-based studies collecting data on water quality chemistry and/or aquatic species.
- May assist with organizing and maintaining scientific equipment used for field-based studies.
You qualify with:
- Graduation from an accredited high school or equivalent.
- Must be currently enrolled in an accredited university/college program in senior year or has recently completed senior year (i.e., summer after graduating with a bachelor's degree).
You are a great fit with:
- Degree path focused on environmental science, biology, engineering, geography or a related field
- Experience working with data
- Experience engaging in environmental education
You gain:
- Valuable, meaningful, hands-on work on real-world projects
- Guidance and mentorship from industry leaders invested in your growth
- Exclusive networking events, including executive meet-and-greet
- Behind-the-scenes tours of our dams and power plants
- Interactive lunch-and-learn session with our recruiting team
- Dedicated Volunteer Day to serve and give back
- Celebrate National Intern Day at our park, complete with ziplining and rafting!
- Competitive Pay
- Optional 401 (k) contribution program option
Equal Opportunity Employer
LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.
$34k-53k yearly est. 60d+ ago
Business Analyst II
Travis County (Tx 4.1
Austin, TX jobs
As a Business Analyst II, you will identify and implement routine to moderately complex technology solutions and concepts (e.g., software, applications, processes, etc.). Work on assignments where problems may be unclear, novel, and untested answers may be required. You will identify and document the business requirements of a moderately complex product or solution and communicate them clearly. You will make informed recommendations that may be related to technology, processes, policy, or structure. Serves as a liaison between department users and the Information Technology organization in order to provide technical solutions to meet user needs. Possesses expertise in supporting complex department applications and functions. Translates high level organization requirements into functional Information Technology specifications and manages changes to such specifications.
Provides routine to moderately complex technical consulting and support services for defining, developing and improving functional or business processes to meet user and organizational needs. Works with departmental management and staff to define problems and management requirements. Serves as a liaison between department users and the Information Technology organization in order to provide technical solutions to meet user needs. Possesses expertise in supporting moderately complex department applications and functions. Conducts process redesign and compiles documentation, as required for applications. Assists with or translates moderately complex organizational requirements and assists with the translation of higher level organization requirements into functional Information Technology specifications and manages changes to such specifications.
Distinguishing Characteristics:
This is the third in a series of four business analyst-related job classifications within the Information Technology job family. Provides routine to moderately complex technical consulting and support services for defining, developing and improving functional or business processes to meet user and organizational needs. The Business Analyst II performs moderately complex Information Technology functions and may perform computer hardware and software installation, network administration and database management within a department. This classification may require a flexible work schedule in order to meet the needs of the department.
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
* Provides routine to moderately complex technical consulting and support services for defining, developing and improving functional or business processes to meet user and organizational needs. Works with departmental management and staff to define problems and management requirements.
* Solicits and interprets client requests, documents client needs and automated procedures and works with users to improve business processes. Proposes alternatives appropriate within the broader context of County Information Technology and other operations and technology.
* Apply routine to moderately complex concepts and practices to complete assignments of varying complexity, with direction.
* Reviews business processes, analyzes existing procedures and systems and makes recommendations for improvements.
* Interfaces and collaborates with other Information Technology staff in the design of new programs, processes, projects and software.
* Work as an individual contributor, under regular supervision, providing guidance to all Business Analysts.
* May lead and contribute to analysis activities across teams.
* Solve business problems, assess effectiveness and necessity, and use tools such as process maps, diagrams, strategy maps, etc.
* Manage issues and questions during development.
* May lead the implementation, user testing, and quality efforts.
* Lead regular requirement gathering and design sessions.
* Participate in meetings with multiple stakeholders, including product and development teams to assess the impact of proposed solutions, and deployments and help to minimize disruption to services.
* Direct department to identify and implement technology solutions in a cost-effective way.
* Create solutions where problems may be unclear, novel, and untested answers may be required.
* Provide routine to moderately complex analytical support across the entire County and understand key business processes, key business drivers, and the short and long-term direction and related technologies.
* Identify opportunities for business-led delivery and promote new technology opportunities.
* Develop process performance measures and assist in planning the transition to a new process.
* Use reporting tools such as Microsoft Project, Excel, or Word to develop highly complex reports which are needed for department business processes and statistical reports which are used by management to help them evaluate department productivity and workload.
* Research departmental data and recommend effective use of business information.
* Performs other job-related duties as assigned
Education and Experience:
Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND three (3) years of relevant work experience;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.
Preferred:
Experience analyzing, documenting, and designing business processes in the context of software/process integration.
Experience with Agile software development methodologies a plus.
Experience working in local, state, or government, preferred.
Experience in the Juvenile Justice or Criminal Justice field.
Knowledge, Skills, and Abilities:
Knowledge of:
* Policies, practices, procedures and terminology of assigned function.
* Federal, State, Local and County applicable laws, rules, regulations and guidelines.
* Information technology hardware, software and peripherals as related to assigned function.
* Existing automated business applications and their relationships to each other and interfaces with other automated systems.
* Software engineering and the software development lifecycle.
* Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
* May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
Skill in:
* Understanding technical problems and solutions in relation to current, as well as future, business environment.
* Problem-solving and decision-making.
* Training users on computer applications.
* Translating moderately complex concepts for peers and customers.
* Network administration and maintenance.
* Installing, maintaining and troubleshooting of hardware, software and peripherals.
* Both verbal and written communication, including presentations and communicating technical issues in non-technical language.
Ability to:
* Identify and analyze end-user problems and develop practical technological solutions.
* Work independently and efficiently and as part of a team.
* Manage time well, perform multiple tasks and organize diverse activities.
* Research, compile, analyze, interpret and prepare a variety of memorandums or reports.
* Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.
Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. Subject to exposure to variations in extreme heat, cold, mechanical, fume/odor, and dust/mites.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: 8 am - 5 pm, Monday-Friday.
Works some holidays, Works some nights, Works some weekends.
Location: 2515 South Congress Ave. Austin, TX 78704
Department: Juvenile Probation
Criminal, Driving, Education, and Employment Background Checks Required.
Drug Test, Alcohol Test
For updates or questions on this position, contact: *****************************
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.
$55k-74k yearly est. 11d ago
Continuity of Care Quality Assurance
Path People Acting To Help, Inc. 3.8
Philadelphia, PA jobs
WHY WORK AT PATH?
A Career with Meaning
At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here - and to stay here.
In addition to the satisfaction of making a real difference in people's lives, we offer:
• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• Generous number of paid holidays, vacation, sick, and personal time
• No-cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting-edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment
JOB SUMMARY:
To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member to provide quality services. Complete initial contact records for individuals seeking services at the agency. Provide crisis management as needed. Ensure all clinically necessary information is recorded within the intake assessment and that all individuals are referred to the most appropriate program to meet their needs. Coordinate linkages to other agencies and programs as needed. Provide administrative and D&A case management as needed. Assist in the development and implementation of Quality Improvement (QI) activities including reviewing daily case conference records for all admissions into the outpatient programs at PATH. Work cooperatively with other departments to ensure successful client engagement, monitoring and billing.
QUALIFICATIONS:
Bachelor's degree in Human Services or related field required;
Minimum of two years experience working in human services with some quality improvement preferred;
Ability to use Electronic health Record required.Basic Word, Excel and Power Point Skills desired; Knowledge of program evaluation, continuous quality improvement, and managed care procedures related to the behavioral health field preferred. Excellent writing and analytical skills required. Attention to detail.
PHYSICAL DEMANDS:
Minimal in nature.
SPECIFIC DUTIES:
Schedule intake assessments by screening individuals over the phone or through the walk-in clinic
Collaborate with financial liability department regarding insurance and billing issues
Provide linkages to other agencies and services as needed
Provide coverage of intake/crisis phones
Identify accessibility needs for individuals at the time of initial telephone contact & coordinate with treatment team in advance to ensure the needs are met.
Utilize the ASAM criteria assessment tool with individuals who are in need of substance abuse services
Coordinate crisis and case management services with other staff in COC/Outpatient Department
Function as a member of the agency's internal crisis team and after successful completion of mandatory training restrain, or place in restraints, those individuals who are unable to control themselves and present danger to themselves or others
Participate in crisis assessment to ensure individual receives necessary supportive intervention and assistance in managing and resolving the crisis and develop a crisis plan to assure coordination of recommended disposition
Notify supervisory staff of emergencies and urgent issues in a timely manner
Complete or assist others in completing an involuntary commitment petition
Make approved home visits
Complete Daily Case Conference and ensure timely follow up
Ensure all individuals seen through intake department are referred to appropriate services through regular review of the waitlist for each department
Communicate with your supervisor about individuals needing higher level review
Assist individuals with gaining access to needed psychiatric, medical, social, residential financial and other services as appropriate for the individual
Ensure collaboration with individuals' treatment teams, including the psychiatrist when coordinating care
Maintain and update resource file
Provide support to the SUOP department in completion of CM activities
Identify individuals for BHSI and ensure timely completion and submission of all required documentation
Monitoring of all Service Provision reports to track & coordinate follow up
Other Duties as assigned
$28k-40k yearly est. Auto-Apply 60d+ ago
Continuity of Care Quality Assurance
Path People Acting To Help, Inc. 3.8
Philadelphia, PA jobs
WHY WORK AT PATH?
A Career with Meaning
At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here - and to stay here.
In addition to the satisfaction of making a real difference in people's lives, we offer:
• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• Generous number of paid holidays, vacation, sick, and personal time
• No-cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting-edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment
JOB SUMMARY:
To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member to provide quality services. Complete initial contact records for individuals seeking services at the agency. Provide crisis management as needed. Ensure all clinically necessary information is recorded within the intake assessment and that all individuals are referred to the most appropriate program to meet their needs. Coordinate linkages to other agencies and programs as needed. Provide administrative and D&A case management as needed. Assist in the development and implementation of Quality Improvement (QI) activities including reviewing daily case conference records for all admissions into the outpatient programs at PATH. Work cooperatively with other departments to ensure successful client engagement, monitoring and billing.
QUALIFICATIONS:
Bachelor's degree in Human Services or related field required;
Minimum of two years experience working in human services with some quality improvement preferred;
Ability to use Electronic health Record required.Basic Word, Excel and Power Point Skills desired; Knowledge of program evaluation, continuous quality improvement, and managed care procedures related to the behavioral health field preferred. Excellent writing and analytical skills required. Attention to detail.
PHYSICAL DEMANDS:
Minimal in nature.
SPECIFIC DUTIES:
Schedule intake assessments by screening individuals over the phone or through the walk-in clinic
Collaborate with financial liability department regarding insurance and billing issues
Provide linkages to other agencies and services as needed
Provide coverage of intake/crisis phones
Identify accessibility needs for individuals at the time of initial telephone contact & coordinate with treatment team in advance to ensure the needs are met.
Utilize the ASAM criteria assessment tool with individuals who are in need of substance abuse services
Coordinate crisis and case management services with other staff in COC/Outpatient Department
Function as a member of the agency's internal crisis team and after successful completion of mandatory training restrain, or place in restraints, those individuals who are unable to control themselves and present danger to themselves or others
Participate in crisis assessment to ensure individual receives necessary supportive intervention and assistance in managing and resolving the crisis and develop a crisis plan to assure coordination of recommended disposition
Notify supervisory staff of emergencies and urgent issues in a timely manner
Complete or assist others in completing an involuntary commitment petition
Make approved home visits
Complete Daily Case Conference and ensure timely follow up
Ensure all individuals seen through intake department are referred to appropriate services through regular review of the waitlist for each department
Communicate with your supervisor about individuals needing higher level review
Assist individuals with gaining access to needed psychiatric, medical, social, residential financial and other services as appropriate for the individual
Ensure collaboration with individuals' treatment teams, including the psychiatrist when coordinating care
Maintain and update resource file
Provide support to the SUOP department in completion of CM activities
Identify individuals for BHSI and ensure timely completion and submission of all required documentation
Monitoring of all Service Provision reports to track & coordinate follow up
Other Duties as assigned
$28k-40k yearly est. Auto-Apply 60d+ ago
Continuity of Care Quality Assurance
Path People Acting To Help, Inc. 3.8
Philadelphia, PA jobs
Job Description
WHY WORK AT PATH?
A Career with Meaning
At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here - and to stay here.
In addition to the satisfaction of making a real difference in people's lives, we offer:
• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• Generous number of paid holidays, vacation, sick, and personal time
• No-cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting-edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment
JOB SUMMARY:
To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member to provide quality services. Complete initial contact records for individuals seeking services at the agency. Provide crisis management as needed. Ensure all clinically necessary information is recorded within the intake assessment and that all individuals are referred to the most appropriate program to meet their needs. Coordinate linkages to other agencies and programs as needed. Provide administrative and D&A case management as needed. Assist in the development and implementation of Quality Improvement (QI) activities including reviewing daily case conference records for all admissions into the outpatient programs at PATH. Work cooperatively with other departments to ensure successful client engagement, monitoring and billing.
QUALIFICATIONS:
Bachelor's degree in Human Services or related field required;
Minimum of two years experience working in human services with some quality improvement preferred;
Ability to use Electronic health Record required.Basic Word, Excel and Power Point Skills desired; Knowledge of program evaluation, continuous quality improvement, and managed care procedures related to the behavioral health field preferred. Excellent writing and analytical skills required. Attention to detail.
PHYSICAL DEMANDS:
Minimal in nature.
SPECIFIC DUTIES:
Schedule intake assessments by screening individuals over the phone or through the walk-in clinic
Collaborate with financial liability department regarding insurance and billing issues
Provide linkages to other agencies and services as needed
Provide coverage of intake/crisis phones
Identify accessibility needs for individuals at the time of initial telephone contact & coordinate with treatment team in advance to ensure the needs are met.
Utilize the ASAM criteria assessment tool with individuals who are in need of substance abuse services
Coordinate crisis and case management services with other staff in COC/Outpatient Department
Function as a member of the agency's internal crisis team and after successful completion of mandatory training restrain, or place in restraints, those individuals who are unable to control themselves and present danger to themselves or others
Participate in crisis assessment to ensure individual receives necessary supportive intervention and assistance in managing and resolving the crisis and develop a crisis plan to assure coordination of recommended disposition
Notify supervisory staff of emergencies and urgent issues in a timely manner
Complete or assist others in completing an involuntary commitment petition
Make approved home visits
Complete Daily Case Conference and ensure timely follow up
Ensure all individuals seen through intake department are referred to appropriate services through regular review of the waitlist for each department
Communicate with your supervisor about individuals needing higher level review
Assist individuals with gaining access to needed psychiatric, medical, social, residential financial and other services as appropriate for the individual
Ensure collaboration with individuals' treatment teams, including the psychiatrist when coordinating care
Maintain and update resource file
Provide support to the SUOP department in completion of CM activities
Identify individuals for BHSI and ensure timely completion and submission of all required documentation
Monitoring of all Service Provision reports to track & coordinate follow up
Other Duties as assigned
$28k-40k yearly est. 19d ago
Quality Assurance Specialist
Arizona Department of Administration 4.3
Phoenix, AZ jobs
AHCCCS
Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.
AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.
Come join our dynamic and dedicated team.
Quality Assurance Specialist Division of Fee for Service Management (DFSM)
Job Location:
Address: 150 North 18th Avenue Phoenix, Arizona 85007 This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
Posting Details:
Salary: $47,999 FLSA Status: Non-Exempt
Grade: 19
Closing Date: Open Until Filled
Job Summary:
Under the direction of the DFSM Quality Assurance (QA) Manager, this position serves as the coordinator for DFSM QA activity and deliverable tracking, and develop infrastructure for QA activities, including developing and maintaining desk levels, process and data flows, coordinating internal and external meetings and follow up, develops spreadsheets, reports, etc., track deadlines, receipts, reviews and responses associated with QA deliverables, maintain confidential files, tracks and maintains the units' leave schedules. This position has in-office duties to address member and provider communication outreach and support the unit during site visits based on the unit and divisional needs.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Major duties and responsibilities include but are not limited to:
• Provide support to the CMSU CM team functions, including care management & care coordination support functions such as monitoring, processing & distribution of care management referrals, outreach, documentation & follow up as directed, managing the Transition of Care ETI folder, CRS referrals, provider or member outreach & documentation & follow up as directed. Coordinates amongst the DFSM QA team, OOD QM, OIG, OGC and other stakeholders, including TRBHAs.
• Develops desk levels, spreadsheets, reports, and draft communications for the unit as requested. Maintain hard and/or electronic copies of files including but not limited to desk levels and process/data flow charts. Completes and maintains documentation of archived records/files. Sends external correspondence, tracks timelines for requests and responses.
• Schedule and provide unit support for internal and external meetings by preparing and distributing meeting materials and taking meeting minutes, coordinate follow-up from discussions and track resulting deliverables and agreements. May be required to be in office two to three days a week to support teams performing provider on-site visits with appropriate documents and materials.
• Works closely with other units, divisions, internal and external customers to facilitate quality related initiatives as directed by the QA Manager responding to inquiries as appropriate
• Perform research and data gathering as requested.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
• Behavioral Healthcare Delivery Systems
• Familiarity with Native American Tribes/programs
• Member psychosocial and medical needs
• Medicaid, Medicare Federal Regulations, State Statute and Rule and policies applicable to AHCCCS programs
• ICD and HCPC codes
• Specific geography of Arizona and New Mexico and surrounding states
• AHCCCS and DFSM Policies and Procedures
• Familiarity of authorization and utilization review
• Medical technology computer data retrieval and input
Skill in:
• Problem solving skills
• Excellent verbal/written communication skills
• Organizational skills to coordinate, monitor and report
• Analytical skills to identify and correlate specific patterns, initiate investigations, submit findings and recommendations
• Strong interpersonal skills in working with people of diverse cultures and socio economic backgrounds
• Documentation and reporting of data and trends
• Intermediate computer skills (i.e. Microsoft Office Suite, Word, Excel, and Google)
Ability to:
• Strong ability to collaborate with others for mutually beneficial outcome
• Plan, organize, prioritize work, and multitask in a fast paced environment
• Understand clinical information
• Read, interpret, and apply complex rules and regulations
• Independent decision making yet knowing when to elevate the decision
• Support unit in-office based on business needs
• Drive long distances when required
• Ability to work Virtual Office (VO), Telecommute or both
Selective Preference(s):
Arizona Drivers License
Minimum: Two years of experience in a healthcare support role.
Preferred: Experience in Behavioral Health, prior experience working with Tribal entities
Pre-Employment Requirements:
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).
Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
$48k yearly 50d ago
Lead Systems Analyst - AI
City of Tucson (Az 4.0
Tucson, AZ jobs
Application and Special Instructions As part of the application process, all applicants are required to submit a chronological resume at the time of the application. Applications that do not include a chronological resume by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment.
The City of Tucson does not provide VISA sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.
Save the date: Highest scoring applicants will be invited to attend a virtual interview to be held on February 17, 2026.
Candidates who are successful in the first round of interviews will be invited to participate in an in-person interview on the week to follow the first round. Interview details will be provided at the time of invitation; however, please note that interviews will be held in person in Tucson, Arizona.
Recruiter contact information: If you have any questions, please contact Liliana Almeraz at ************** or ****************************.
ABOUT THIS JOB
The Lead Systems Analyst - Artificial Intelligence (AI) position at the City of Tucson's Information Technology Department is responsible for the design, development, and deployment of cutting-edge AI solutions. This hybrid role combines strategic product ownership with deep technical expertise. This position will be responsible for shaping the roadmap of AI-driven products, collaborating with cross-functional teams, and building scalable, ethical, and impactful solutions that solve real-world problems. In addition to new development, they'll also oversee the administration and ongoing maintenance of existing AI systems to ensure performance, reliability, and alignment with evolving business needs.
Work is performed under the supervision of the IT Administrator. This position does not supervise.
Duties and Responsibilities
* Leads user adoption training for AI systems and resources, along with cross-functional teams for rollout of AI systems. Mentors, provides guidance and feedback to staff.
* Defines and owns the product vision, strategy, and roadmap for AI initiatives.
* Translates business needs into technical requirements and business strategies.
* Designs, develops, and deploys AI models and applications using modern frameworks (e.g., PyTorch, TensorFlow, Hugging Face).
* Administers and maintains existing AI projects, ensuring operational stability, performance optimization, and timely updates.
* Oversees AI operations responsibilities such as model monitoring, retraining, and governance.
* Designs and configures data pipelines, APIs (Advanced Programming Interface), and structured or unstructured data.
* Enables AI integration with core city systems.
* Ensures compliance with AI governance standards, including fairness, transparency, and privacy.
* Monitors performance, gathers feedback, and iterates product features.
* Conducts research on emerging AI trends, tools, and technologies.
* Performs other duties and tasks as assigned.
Working Conditions
Mostly office environment.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education: Bachelor's Degree
Experience: Five (5) years of relevant experience
Any combination of relevant education and experience may be substituted on a year-for-year basis.
A valid and unrestricted driver's license with two (2) years of licensed driving is required.
Preferred Qualifications:
7+ years of experience in software development, with at least 3 years focused on AI/ML
Master's degree in Computer Science, Data Science, Management Information Systems, or related field
Experience with generative AI, LLMs, or NLP applications
Proven experience as a Product Owner or Technical Product Manager in AI or data-driven products
Strong proficiency in Python and AI/ML libraries (e.g., scikit-learn, PyTorch, TensorFlow)
Experience with cloud platforms (Azure, AWS, or GCP) and MLOps pipelines
Excellent communication and stakeholder management skills
Familiarity with agile methodologies and product lifecycle management
Certifications in AI/ML or product management is a plus
POSITION DETAILS
Job Profile
J0752 - Lead Systems Analyst
To view the full job profile including classification specifications and physical demands click *******************************************************************
Compensation Grade
G110
Hourly Range
$35.37 - 53.05 USD
The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
FLSA
Exempt
Position Type
Regular
Time Type
Full time
Department
Information Technology
Department Link
No Website
Background Check: This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.
ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at *******************************************************************************
Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.
City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at *************************** or ************.
Recruiter Name
Liliana Almeraz (99363)
Recruiter Email
ccs_***************
For Human Resources general questions please contact ************.
$35.4-53.1 hourly Auto-Apply 7d ago
Lead Systems Analyst - AI
City of Tucson 4.0
Tucson, AZ jobs
Application and Special Instructions
As part of the application process, all applicants are required to submit a chronological resume at the time of the application. Applications that do not include a chronological resume by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment.
The City of Tucson does not provide VISA sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.
**Save the date: Highest scoring applicants will be invited to attend a virtual interview to be held on February 17, 2026.
Candidates who are successful in the first round of interviews will be invited to participate in an in-person interview on the week to follow the first round. Interview details will be provided at the time of invitation; however, please note that interviews will be held in person in Tucson, Arizona.
Recruiter contact information: If you have any questions, please contact Liliana Almeraz at ************** or ****************************.
ABOUT THIS JOB
The Lead Systems Analyst - Artificial Intelligence (AI) position at the City of Tucson's Information Technology Department is responsible for the design, development, and deployment of cutting-edge AI solutions. This hybrid role combines strategic product ownership with deep technical expertise. This position will be responsible for shaping the roadmap of AI-driven products, collaborating with cross-functional teams, and building scalable, ethical, and impactful solutions that solve real-world problems. In addition to new development, they'll also oversee the administration and ongoing maintenance of existing AI systems to ensure performance, reliability, and alignment with evolving business needs.
Work is performed under the supervision of the IT Administrator. This position does not supervise.
Duties and Responsibilities
Leads user adoption training for AI systems and resources, along with cross-functional teams for rollout of AI systems. Mentors, provides guidance and feedback to staff.
Defines and owns the product vision, strategy, and roadmap for AI initiatives.
Translates business needs into technical requirements and business strategies.
Designs, develops, and deploys AI models and applications using modern frameworks (e.g., PyTorch, TensorFlow, Hugging Face).
Administers and maintains existing AI projects, ensuring operational stability, performance optimization, and timely updates.
Oversees AI operations responsibilities such as model monitoring, retraining, and governance.
Designs and configures data pipelines, APIs (Advanced Programming Interface), and structured or unstructured data.
Enables AI integration with core city systems.
Ensures compliance with AI governance standards, including fairness, transparency, and privacy.
Monitors performance, gathers feedback, and iterates product features.
Conducts research on emerging AI trends, tools, and technologies.
Performs other duties and tasks as assigned.
Working Conditions
Mostly office environment.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education: Bachelor's Degree
Experience: Five (5) years of relevant experience
Any combination of relevant education and experience may be substituted on a year-for-year basis.
A valid and unrestricted driver's license with two (2) years of licensed driving is required.
Preferred Qualifications:
7+ years of experience in software development, with at least 3 years focused on AI/ML
Master's degree in Computer Science, Data Science, Management Information Systems, or related field
Experience with generative AI, LLMs, or NLP applications
Proven experience as a Product Owner or Technical Product Manager in AI or data-driven products
Strong proficiency in Python and AI/ML libraries (e.g., scikit-learn, PyTorch, TensorFlow)
Experience with cloud platforms (Azure, AWS, or GCP) and MLOps pipelines
Excellent communication and stakeholder management skills
Familiarity with agile methodologies and product lifecycle management
Certifications in AI/ML or product management is a plus
POSITION DETAILS
Job Profile
J0752 - Lead Systems Analyst
To view the full job profile including classification specifications and physical demands click *******************************************************************
Compensation Grade
G110
Hourly Range
$35.37 - 53.05 USD
The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
FLSA
Exempt
Position Type
Regular
Time Type
Full time
Department
Information Technology
Department Link
No Website
Background Check: This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.
ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at *******************************************************************************
Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.
City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at *************************** or ************.
Recruiter Name
Liliana Almeraz (99363)
Recruiter Email
ccs_***************
For Human Resources general questions please contact ************.
$35.4-53.1 hourly Auto-Apply 4d ago
Cybersecurity Analyst
Arizona Department of Education 4.3
Scottsdale, AZ jobs
Cybersecurity Analyst Type: Public Job ID: 131577 County: East Maricopa Contact Information: Scottsdale Community College 9000 E. Chaparral Road Scottsdale, Arizona 85256 District Website Contact: SCC-HR Phone: ********** Fax: District Email
Job Description:
Cybersecurity Analyst
Job ID: 321688
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$64,346.00 - $83,649.50/annually, DOE
Grade
117
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-**************************************************************************************************************************************************************************************************************
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. *********************************
We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.****************************************
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of *********************************************** available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
* Nationwide Medical, Dental, and Vision Coverage
* Paid Time Off: Vacation, Sick Leave, and Personal Time
* 20 Paid Observed Holidays
* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
* ************************ including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
* Tuition Reimbursement for employees and dependents
* Annual Professional Development Funding
* Flexible Work Schedules
Employee Health & Wellness Programs:
* District-Wide Wellness Program with Workshops and Webinars
* Monthly Health & Wellness Calendar and Newsletter
* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
* Employee Assistance Program (EAP)
* Sight-On-Site Eye Care Services
* Mobile On-Site Mammography Screenings
* Pre-Retirement Planning Events
* Qualifying Employer for*************************************************************************** (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Information Technology Services (ITS) at the MCCCD is looking for a forward-thinking Cybersecurity Analyst to join our dynamic security team. The Cybersecurity Analyst plays a key role in protecting MCCCD's digital ecosystem, including network, systems, and data from cyber threats and ensuring compliance with relevant regulations and standards.
This role contributes to the overall security posture of the organization through leveraging continuous monitoring solutions, participation in incident response activities, and enhancing the vulnerability management program. The Cybersecurity Analyst will collaborate with end users and champion cybersecurity awareness within the MCCCD community.
Essential Functions
20% - Uses the latest security solutions to continuously monitor MCCCD's networks and systems; identifies, thwarts, and repels security breaches, intrusions, and anomalous activity.
20% - Investigates moderately complex security incidents, performs root cause analysis, and implements appropriate response measures following established procedures.
15% - Analyzes security alerts from various security tools, network devices, and information systems to identify potential threats.
15% - Researches, analyzes, and makes recommendations regarding emerging cybersecurity threats, vulnerabilities, technologies, and trends to proactively enhance MCCCD's security posture.
15% - Performs vulnerability scans of networks and applications; identifies weaknesses and recommends remediation strategies.
10% - Evaluates network and system security configurations against best practices and risk-based access controls; recommends hardening strategies to reduce risk.
5% - Performs related duties as assigned; there is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time.
Minimum Qualifications
Bachelor's degree from a regionally accredited institution in any field and two (2) years of technical experience in the support of networks, systems, telecommunications, and/or technology security.
OR
An equivalent combination of education, full-time experience, and/or certifications sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Technical certifications may be used towards the substitution of the above-mentioned requirements for education and/or experience. Substitution amounts for certifications are based on the duration of time it takes to obtain the certification, the difficulty to obtain the certification, and/or the desirability of the certification as related to the business needs of the assignment.
Desired Qualifications
* Relevant industry certifications such as CompTIA Security+, Certified Ethical Hacker (CEH), or Certified Information Systems Security Professional (CISSP).
* Experience with scripting languages such as Python or PowerShell.
* Experience with security frameworks such as NIST.
* Experience applying data encryption techniques.
* Experience with forensic analysis and data recovery.
* Experience with security tools and technologies, including SIEM, IDS/IPS, DLP, and endpoint security solutions.
Special Working Conditions
There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time.
The selected candidate will need to reside in the Phoenix area or relocate within six months of hire.
This role may involve after-hours work and non-regular business hours.
ITS does not sponsor individuals for any type of work visas.
May be required to sit for a prolonged period; viewing a computer monitor.
How to Apply
Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
* Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
* Indicate whether former or current employment is Full-Time or;
* Part-Time employment (must include number of hours worked)
* Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
* Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review Monday, August 18, 2025
Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ***************************
Copyright 2025 Jobelephant.com Inc. All rights reserved.
****************************
jeid-f20bded4a5044a438e0c7af1274ba579
Other:
$64.3k-83.6k yearly 54d ago
Business Analyst I
Pennsylvania Housing Finance Agency 4.1
Harrisburg, PA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job DescriptionEntry-level professional with some experience to contribute on a project or program. Role learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self-development. Requires theoretical knowledge through specific education and training.
Business analyst to support Administrative Operations area of the agency. HEMAP, Counseling, Program Operations, Strategic Policy & Planning, etc.
QualificationsAssociate of Science, Relevant professional experience (2-5 years) ExperienceRelevant professional experience (2-5 years) EEO Statement
As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.
The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.
Diversity Statement
PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.
$47k-65k yearly est. Auto-Apply 60d+ ago
Software Test Eng, Sr
Realtor.com 3.9
Austin, TX jobs
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
As a Senior SDET for Lead Services and Concierge at ****************** (RDC), you are a key technical contributor for the quality of the distributed services that power lead ingestion, vetting, allocation, monetization, and delivery-including the concierge experiences that connect consumers and agents via phone, SMS, and digital channels. You help design and evolve the test architecture for these revenue‑critical flows, turn quality risks into concrete test plans, and make it easier for developers to ship reliable services at scale. You work hands-on in code, influence service and workflow design, and mentor engineers in modern testing practices for APIs, events, data pipelines, and contact‑center integrations.
We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. Beyond simple usage, this role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks, allowing you to focus on high-impact architectural and strategic engineering challenges.
What You'll Do
Strategic Planning (Services, Concierge & Lead Flows)
* Contribute to planning quality initiatives for lead-lifecycle services (ingestion, enrichment, vetting, allocation/monetization, delivery) and concierge journeys, with a focus on correctness, resilience, and SLAs such as time‑to‑first‑contact and connection quality.
* Help define and maintain a layered test strategy (unit, integration/service, contract, end-to-end, performance) for your squad within Lead Services and Concierge, grounded in business risk and deployment expectations.
* Surface and refine systemic quality risks in lead and concierge flows (e.g., routing accuracy, duplicate handling, idempotency, data consistency, retries) and translate them into actionable test cases and automation work.
Technical Leadership (APIs, Events, Telephony & Data)
* Drive hands-on testing for backend services, REST/GraphQL APIs, and event-driven workflows (e.g., Kafka, queues, batch jobs), plus integrations with telephony/contact-center and CRM systems that power concierge experiences.
* Advocate for testability in designs: schemas, contracts, observability (logs/metrics/traces, call outcomes, funnel metrics), and deployment patterns so failures are detectable and diagnosable.
* Partner with engineers to ensure changes to contracts, schemas, routing logic, and concierge workflows are validated at the service and contract levels, not just through UI tests.
Test Automation (Service, Contract, and Data Validation)
* Design, build, and maintain robust, reusable automation for API, service, contract, and data testing in Python, Java (and/or TypeScript/Node), using frameworks such as pytest, TestNG/JUnit, REST Assured, and Pact (or similar).
* Implement utilities that validate lifecycle objects, payload schemas, routing decisions, monetization rules, and concierge contact/attempt logic across services and data stores.
* Apply performance and load-testing tools (e.g., JMeter, Gatling, k6) to your squad's critical paths (e.g., high‑throughput allocation, concierge dialing/queueing, delivery fan‑out) and integrate them into CI/CD and monitoring, with guidance from Staff/Principal engineers.
Stakeholder Collaboration (Cross‑Functional Delivery)
* Work closely with development, product, data, and concierge operations/call-center partners to embed practical quality checks and signals into everyday delivery.
* Pair with developers to write and maintain functional, integration, and contract tests as part of service and workflow codebases.
* Collaborate with platform and release teams to keep automated checks healthy in CI/CD (e.g., CircleCI, GitHub Actions), and help tune quality gates for APIs, contracts, and your team's critical workflows.
Training and Mentorship
* Mentor SDETs and software engineers on service‑level test design, contract testing, debugging distributed systems, and observability‑driven validation, primarily within your team or adjacent teams.
* Share paved‑path patterns, utilities, and examples that help engineers add the right kinds of tests and keep them maintainable.
Planning, Communication, and Incident Learning
* Help balance changing priorities with your product and engineering partners, clearly articulating quality and risk trade-offs for your area.
* Participate in incident reviews for lead and concierge flows, helping identify test gaps, environment issues, and data problems, and turning findings into test improvements.
* Communicate test coverage, gaps, and risks in clear, concise language tailored to engineers, product managers, and operations partners.
Technology Evaluation and Modernization
* Pilot and provide feedback on AI‑assisted and ML‑driven testing capabilities (e.g., test authoring support, log/trace and call‑log triage, flakiness detection) for your team's workflows.
* Contribute to evaluating and adopting tooling for contract testing, data validation, telephony simulation, and environment management that fits RDC's paved paths and standards.
Agile & Delivery Practices
* Participate fully in your squad's Agile/Scrum processes, ensuring service and concierge quality signals are included in refinement, planning, and the definition of done.
* Help your team ship faster and safer by shifting validation earlier, automating critical checks, and making quality metrics part of day‑to‑day decision making.
What You''ll Bring
* 5+ years of experience in software and/or test engineering, with substantial hands-on work in backend services, APIs, and/or event‑driven systems.
* 2+ years owning or leading test design and automation for a service, product area, or team-level domain.
* Proven experience designing and implementing test strategies for services in distributed or microservices architectures (REST/GraphQL APIs, streams/queues, batch jobs, or data pipelines).
* Strong debugging skills for complex integrated environments, using logs, metrics, and traces (e.g., Splunk, New Relic, CloudWatch, or similar) to isolate and explain issues.
* Proficiency in at least one major language in our ecosystem (e.g., Python, Java, TypeScript/JavaScript/Node) and experience building reusable test utilities, fixtures, and helpers for service and data validation.
* Hands-on experience with API and service‑level testing frameworks (e.g., pytest + requests, REST Assured, Postman/Newman, TestNG/JUnit) and familiarity with contract testing concepts/tools (e.g., Pact, schema validation for REST/GraphQL or events).
* Experience designing or running performance and load tests for services using tools such as JMeter, Gatling, or k6, or a strong interest and foundational knowledge to ramp quickly.
* Practical experience integrating automated tests into CI/CD pipelines (e.g., CircleCI, GitHub Actions, Jenkins), including test suites configuration, basic parallelization, and triage of failing checks.
* Familiarity with cloud-native and containerized environments (AWS, Docker, Kubernetes) and how they impact test data, environments, and dependencies.
* Understanding of data quality and schema evolution across service boundaries; experience validating domain models and schemas for transactional or lifecycle flows (e.g., leads, orders, subscriptions) is a plus.
* Demonstrated ability to reduce flakiness and improve test signal quality for your team, turning manual checks into reliable automation.
* Experience with or interest in concierge, contact‑center, or inside‑sales systems (dialers, telephony platforms, CRM integrations, call/SMS workflows) is a plus.
* Experience with agentic AI tooling or AI/ML‑driven testing solutions (test generation, triage assistance, anomaly detection) is a plus.
* Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
How we Reward you:
Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:
* Inclusive and Competitive medical, Rx, dental, and vision coverage
* Family forming benefits
* 13 Paid Holidays
* Flexible Time Off
* 8 hours of paid Volunteer Time off
* Immediate eligibility into Company 401(k) plan with 3.5% company match
* Tuition Reimbursement program for degree and non-degreed programs
* 1:1 personalized Financial Planning Sessions
* Student Debt Retirement Savings Match program
* Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.
$82k-101k yearly est. Auto-Apply 15d ago
Software Test Eng, Sr Stf
Realtor.com 3.9
Austin, TX jobs
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
Who We Are
We have an exciting opportunity for an innovative and consumer-obsessed Sr Staff Engineer in Test to join our RDC Next team. The charter for this team is to build and deliver innovative solutions across the real-estate ecosystem that deepen relationships with industry players, consumers, and brokers/agents. We are in the starting phase of the first product that will change the experience of agents and consumers through the home buying journey.
We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. Beyond simple usage, this role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks, allowing you to focus on high-impact architectural and strategic engineering challenges.
What You'll Do:
* Strategic Planning: Lead cross-functional planning of quality initiatives across web, mobile, backend, and end-to-end (E2E) testing for consumer and client applications, ensuring functionality, scalability, and continuous improvement of testing practices. Provide technical guidance to multiple teams, establishing frameworks and baseline testing standards while enabling engineers to contribute to ongoing automation efforts. Define and implement comprehensive test strategies, automation frameworks, and best practices for web, iOS, Android, backend services, and E2E workflows.
* Technical Leadership: Provide hands-on technical leadership in testing web, mobile, backend, and client and consumer applications across all teams, guiding them in implementing best practices in various facets of testing. Ensure products meet quality standards and drive improvements in automation coverage and efficiency organization-wide.
* Test Automation: Design, develop, and maintain robust, reusable, and scalable test automation solutions using frameworks such as Appium and Playwright, with a focus on establishing baseline frameworks for web, mobile, backend, and E2E testing. Partner with automation engineers and cross-functional teams to define scope and requirements, then empower engineers across the organization to contribute to and expand these frameworks.
* Stakeholder Collaboration: Work closely with development, product, and operations teams across business units to ensure seamless integration of quality practices, tools, and processes. Partner with developers in writing functional, integration, and E2E tests using tools and frameworks. Collaborate with development teams to integrate automated tests into CI/CD pipelines for continuous testing and deployment.
* Training and Mentorship:. Mentor and coach SDETs and QA engineers on test automation, test strategy, and debugging techniques.
* Planning and Communication:. Manage changing and competing priorities with business partners and engineers to reprioritize delivery, track, communicate, and mitigate risks as appropriate; triage and analyze (RCA) issues to advocate for preventive and corrective measures across all teams.
* Technology Evaluation and Modernization: Evaluate and implement AI-driven testing tools and recommend and integrate emerging technologies into our quality tools and solutions, keeping the organization at the forefront of industry standards
* *Agile Processes :*Participate in Agile/Scrum product development processes, ensuring that quality is an integral part of the development lifecycle from start to finish. Enable teams with processes to support faster release cycles and business needs.
What You'll Bring:
* 10+ years of experience in software testing and automation for web, mobile apps and backend, with at least 5+ years in Staff or Senior Staff SDET role.
* Experience architecting test strategies for complex product and deployment architectures, executing feature test plans, and establishing test frameworks that enable whole-team contributions.
* Experience managing changing and competing priorities and coordinating large portfolio level testing efforts every sprint in collaboration with release managers, engineering managers, and engineers across multiple teams.
* Experience finding the underlying cause of a failure in an integrated environment.
* Experience with Java, Python for mobile and backend test automation.
* Experience with mobile app automation frameworks e.g., Appium or React Native mobile testing.
* Experience with web automation frameworks e.g., Playwright.
* Experience with API testing using Postman, RestAssured, etc.
* Experience with performance testing tools like Firebase Performance Monitoring, Gatling, or JMeter.
* Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, Bitrise, CircleCI).
* Experience working with cloud-based mobile testing platforms like Sauce Labs, BrowserStack, or AWS Device Farm.
* Strong understanding of mobile network conditions, UI/UX testing, accessibility testing and end-to-end workflows for end user applications.
* Experience with agentic AI tooling pr AI/ML-driven testing solutions is a plus
* Bachelor degree in Computer Science or related field, or equivalent professional experience
Do the best work of your life at Realtor.com
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.
$82k-101k yearly est. Auto-Apply 6d ago
Talent Analyst
Arizona Department of Administration 4.3
Phoenix, AZ jobs
DEPT OF REVENUE
Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
Talent Analyst
Job Location:
Address: 1600 W Monroe st. Phoenix, AZ 85007
Posting Details:
Salary: $60,000 per year
Grade: 20
Closing Date: Until filled
Job Summary:
Position Summary:
The Talent Analyst executes administrative duties in support of the Talent Team through the completion of essential core processes related to recruitment, preboarding, onboarding, offboarding, HR data management, file maintenance, and report generation. Furthermore, this role actively contributes to the successful conclusion of Talent projects and operational procedures and provides support to the Human Resources Team, as necessary.
This position may be available for remote work within Arizona (Every other Monday for NEO and as needed).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Service Delivery
- Works closely with the Recruiter and Class and Comp Partners to ensure alignment with all organizational movements, external and internal.
- Translates the Talent strategy through communication, training, and support across all areas of Talent with a focus on delivering value-added services and programs support.
- Sustains positive, high-trust relationships across the organization, and seeks to ensure that each Talent transaction supports a mutually beneficial employee/employer relationship
- Champions change by demonstrating a continuous improvement mindset and work style and provide support to employees in times of change.
Preboarding/Onboarding
- Sends preboarding documents to new hires and ensures accuracy/completeness once documents are returned
- Prepares offer letters and personnel action forms (PAFs) and routes documents through the proper signature matrix
- Adds and maintains new ADOR team member hires and contractors/temporaries on the Preboard/Onboard Tracker, and creates Prestart Personnel File
- Initiates the background clearance process and tracks progress on a daily basis on the tracker until cleared to start, or other final disposition
- Sends Preboarding New Hire Notifications, distributes new hire biography templates and pictures, sends welcome emails, and otherwise provides support to hiring managers to ensure preboarding activities are carried out
- Processing new hires' work authorization (I-9s) via E-Verify, and any remaining new hire paperwork on the first day (onsite)
- Processes new employees' hiring in HRIS and sets up official personnel files
Offboarding
- Receives and distributes/communicates notices of separations, and updates employee information to the separation tracker
- Ensures separation notices are received, accurate, and routed correctly within the prescribed time
- Routes offboarding checklists and files in the personnel file
- Creates routes for approvals, and files separation PAFs timely
- Processing separations in HRIS and the personnel file database timely manner.
Employment Data
- Maintains personnel files, electronically ensuring:
- Proper filing techniques are followed and the files contain core forms (compliance), and are kept accurate and orderly
- All required documents are included in the terminated file
- Maintains current, correct, complete data in HRIS
- Assists employees with personal information changes via HRIS employee self-service
- Processing name changes
- Processing data changes (PAFs) in accordance with established processes, policies, and audit guidelines (new hire, position changes, pay changes, status changes, separation, etc.)
- Administers and maintains LinkedIn Learning accounts on behalf of employees upon hiring and separating.
Agency/Department Compliance & Continuous Improvement
- Remains current on all laws, regulations, policies, and best practices related to Human Resources through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership in industry associations and attendance at meetings/events; and or participation in training and other continuing education opportunities.
- Actively contributes to team and individual effectiveness through the following: -
- Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
- Completes all required training in a timely manner.
- Participates in assigned work teams as appropriate.
- May complete periodic metrics, projects, huddle boards and reports as requested.
- Prepares for and actively participates in 1:1 coaching with supervisor
- Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
- Responds to internal and external audit requests to include file reviews.
- Conducts mini self-audits on a biweekly basis.
Miscellaneous
- Obtains, opens, sorts and distributes HR mail (onsite)
- Participates in weekly recruiting calls to stay in the know, as needed
- Other duties as assigned
Knowledge, Skills & Abilities (KSAs):
Education & Experience
- Any combination that meets the knowledge, skills and abilities (KSAs); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university, such as a Bachelor's Degree (e.g., B.S.), training, coursework, and work experience relevant to the assignment.
- Minimum of two years of previous experience in human resources
Knowledge/Understanding
- Knowledge of human resources/personnel principles and practices
- Knowledge of Federal and State laws, statutes, regulations, rules, policies and procedures, such as Arizona State Personnel System Rules and department policies and procedures.
Skills
- Excellent verbal, written, and listening communication skills
- Excellent interpersonal skills and demeanor
- Strong organization and time management skills with the ability to make measurable progress on multiple tasks and projects simultaneously and work in high-pressure situations
- Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of Google Suite applications such as Gmail, Docs, and Drive.
- Advanced Google Sheets skills
- Proficient in the use of HRIS applications, including Applicant Tracking Systems
Abilities
- Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
- Ability to prioritize tasks and duties based on importance and urgency level
- Ability to thrive in a service-centric organizational model
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
- Ability to learn LEAN concepts, principles, and tools
- Ability to work onsite in the office biweekly to support New Employee Orientation (NEO)
- Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
- Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
- In the course of performing the essential duties, one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- No substantial exposure to adverse environmental conditions (such as in typical office or administrative work).
Selective Preference(s):
- Bachelor's Degree in Business, Human Resources, or related field
- Previous HR experience in a medium or large organization
- HR Certification (SHRM-CP, PHR, etc.)
- Previous experience with LEAN
Pre-Employment Requirements:
The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: ***********************************************************
Contact Us:
If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************.
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.