Professional Technician jobs at BNY Mellon - 1059 jobs
US Support Analyst, BNY Investments
BNY Mellon 4.4
Professional technician job at BNY Mellon
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About BNY Investments:
BNY Investments is a division of BNY, one of the world's largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2.1 trillion* in assets under management as of June 30, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY.
We're seeking a future team member for the role of US Support Analyst to join our BNY Investments team. This role is located in Pittsburgh.
The primary responsibility of the Aladdin Support Analyst is to deliver first-line technical support to all users of the Aladdin platform, acting as the initial point of contact for any platform-related queries or issues. This entails promptly addressing user concerns to minimise disruption to business operations and maintain the highest standards of user satisfaction. In addition, the analyst will collaborate closely with both internal business stakeholders and BlackRock representatives to continuously develop, enhance, and refine the Aladdin platform, ensuring users have access to its full suite of functionalities. This ongoing partnership is vital for identifying opportunities for improvement, implementing new features, and guaranteeing that the platform remains aligned with evolving business requirements and industry best practices.
In this role, you'll make an impact in the following ways:
Provide first-line technical support to all business teams: Serve as the primary point of contact for technical assistance, promptly addressing and resolving issues encountered by users across all business units. Ensure that any technical difficulties impacting workflow are efficiently managed, maintaining a high standard of service and user satisfaction.
Collaborate with business units to assess and fulfill technology requirements: Work in close partnership with various departments to thoroughly understand their operational needs and technology requirements. Proactively identify opportunities to enhance user experience by ensuring access to the necessary tools and platform functionalities required for optimal job performance.
Partner with BlackRock to triage and resolve Aladdin platform issues: Engage directly with BlackRock's support teams to efficiently triage and resolve any technical or functional issues related to the Aladdin platform, ensuring minimal disruption to business operations and the continuous availability of platform features for all users.
Facilitate ongoing training for staff: Deliver comprehensive training sessions and support to existing staff members as necessary, ensuring they remain proficient in the use of the Aladdin platform and related technologies. Adapt training content to address evolving business needs and technology updates.
Lead and participate in special projects: Undertake specific projects as assigned by the Global Head of Aladdin Solutions, contributing subject matter expertise and ensuring successful delivery in alignment with strategic business objectives.
Maintain strong relationships with BlackRock Aladdin Client Engagement team: Work closely with BlackRock's Client Engagement team to foster a collaborative and effective working relationship. Act as a liaison to facilitate communication and ensure that business needs and feedback are consistently conveyed and addressed.
Develop and maintain comprehensive knowledge of the Aladdin platform: Collaborate with Senior Aladdin Support Analysts to acquire and sustain a thorough understanding of the Aladdin platform's capabilities, updates, and best practices. Share knowledge within the team to enhance overall support effectiveness.
To be successful in this role, we're seeking the following:
Required: Bachelor's degree in Finance, Economics, Business, Mathematics, Engineering, Computer Science, or a related field; or equivalent practical experience in buy-side investment operations/OMS support.
Equivalent experience option: 5+ years of directly relevant experience (buy-side support, OMS/front-to-back trade lifecycle, equity and fixed income) may substitute for a degree.
Preferred (not mandatory): Professional qualifications such as CFA Program (Level I/II), CFA UK IMC, or CISI certifications; familiarity with FIX protocol and market microstructure; exposure to Aladdin or other OMS platforms.
3+ years in investment management or buy-side operations with hands-on exposure to portfolio construction, order management workflows, pre/post-trade compliance, and the end-to-end trade lifecycle (order creation, routing, execution, and settlement).
Working knowledge of Order Management Systems and front-to-back production support (e.g., Aladdin, Charles River, Bloomberg AIM), including triage of user issues, data integrity checks, workflow monitoring, and stakeholder communication.
Proven experience across Equity and Fixed Income markets in both passive and active fund management, with familiarity in benchmark/cash management, allocations, and execution venues; comfortable partnering with portfolio managers, traders, compliance, and operations teams.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$75k-115k yearly est. Auto-Apply 28d ago
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OR Technician
Memorial Health 4.4
Livingston, IL jobs
Min USD $27.00/Hr. Max USD $39.86/Hr. NOW HIRING SURGICAL TECHNOLOGISTS AT THE FOLLOWING MEMORIAL HOSPITALS: Decatur Memorial Hospital Springfield Memorial Hospital *** $20,000 Sign on Bonus Available *** *New Grad Surgical Technologist IP Pay is $27.00/hour*
*New Grad Surgical Technologist OP Pay is $25.71/hour
-- Previous surgical technologist experience and/or completion of a Surgical Technologist program is REQUIRED --
The Main Operationg Room Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in the Main Operating Room, and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
The Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in our Operating Rooms and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
Recruiter:
Sandy Dunn, Senior Talent Acquisition Partner
...@mhsil.com
Qualifications
Education:
Graduate of a recognized Surgical Technologist program, or in the last semester of an approved program is required.
National certification and CPR certification are required within 6 months of graduation from recognized program, or within 6 months start date of employment.
Licensure/Certification/Registry:
Maintains current CPR certification
Surgical Technologist Certification preferred at all Memorial locations, but is required at Decatur Memorial.
Experience:
Previous experience in multiple surgical specialties is preferred.
Responsibilities
1. Performs duties in capacity of "scrub" technologist as prescribed by hospital policies and procedures.
Sets room for a routine, uncomplicated procedure with supplies and equipment in 5-15 minutes.
Sets room for complicated or multi-procedure case requiring many special supplies in 30 minutes.
Assists circulator in checking equipment.
Assists circulator in obtaining supplies prior to bringing patient to room.
Has basic knowledge of instrumentation and its appropriate use.
Checks instrumentation regarding cleanliness, function, correct number of pieces, and completeness of tray.
Allows adequate time for preparation of supplies and counting (i.e., routine case 15 minutes, complicated case 30-40 minutes).
Has basic knowledge of surgical procedures.
Organizes and maintains a neat, clean mayo, instrument, and back tables.
Attempts reasonable anticipation of sequence of instrumentation.
Properly identifies medication.
Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocate these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
Keeps track of sponges, needles, and instruments during procedure at all times.
Relays accurate identification of specimens and cultures.
Organizes and assists in end-of-case clean up.
Separates sharp and delicate instruments during clean up.
Assists in pulling cases.
2. Assists in maintenance of safe environment for patients and staff.
Has knowledge and applies principles of good aseptic practice (i.e., appropriate scrub length, OR attire, proper gowning, gloving, and draping methods).
Checks sterile supplies for proper packaging and dating.
Actively assists in recognizing and reporting breaks in sterile technique.
Requests assistance of Sterile Processing personnel in preparation of instruments for immediate reuse.
Follows protocol for universal blood- and body-fluid precautions at all times.
Prevents loss of instruments by thorough search of drapes before they are discarded.
3. Assists in the orderly function of the OR.
Demonstrates flexibility in a team effort (i.e., takes required supplies from circulator when offered).
Checks room for and puts away excess supplies and equipment.
Takes initiative and seeks appropriate opportunities to update and maintain surgical skills (i.e., requests certain cases and attends inservices).
Assists in checking to-follow cases for completeness and accuracy.
Assists in orientation of new personnel.
Actively participates in checking and maintaining assignment by participating as a permanent team member.
Participates in updating surgeon's preference list.
Reports to assigned room on time.
Understands and follows disaster plan.
Follows hospital/unit policies, procedures, and behavioral expectations.
Uses designated lines of communication and authority.
Willingly assists co-workers to facilitate patient care.
Attends 65 percent or a minimum of 6 unit staff meetings per year, whichever number is greater. Seeks excused absences by OR director or specialty supervisor when needed. Reviews and signs minutes.
Attends or participates in JCAHO and other mandatory inservices.
4. Initiates appropriate intraoperative behaviors unique to first assistant, if trained to do so.
Provides hemostasis to reduce potential for post-operative infection and potential for fluid volume deficit by clamping and/or ligating vessels, using electrosurgical cautery, applying direct pressure, applying chemical agents that promote coagulation, and other means as directed by surgeon.
Provides exposure of the operative site through the appropriate use of retractors and other instruments and through suctioning and sponging.
Uses surgical instrumentation skillfully in ways consistent with their design and purpose as directed by the surgeon.
Handles all variety of tissue appropriately to reduce potential for injury or compromised blood supply.
Sutures skillfully all varieties of tissue with the appropriate suture materials and suturing techniques.
5. Performs other duties as assigned.
$25.7-39.9 hourly 13d ago
OR Technician
Memorial Health 4.4
Macon, IL jobs
Min USD $27.00/Hr. Max USD $39.86/Hr. NOW HIRING SURGICAL TECHNOLOGISTS AT THE FOLLOWING MEMORIAL HOSPITALS: Decatur Memorial Hospital Springfield Memorial Hospital *** $20,000 Sign on Bonus Available *** *New Grad Surgical Technologist IP Pay is $27.00/hour*
*New Grad Surgical Technologist OP Pay is $25.71/hour
-- Previous surgical technologist experience and/or completion of a Surgical Technologist program is REQUIRED --
The Main Operationg Room Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in the Main Operating Room, and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
The Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in our Operating Rooms and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
Recruiter:
Sandy Dunn, Senior Talent Acquisition Partner
...@mhsil.com
Qualifications
Education:
Graduate of a recognized Surgical Technologist program, or in the last semester of an approved program is required.
National certification and CPR certification are required within 6 months of graduation from recognized program, or within 6 months start date of employment.
Licensure/Certification/Registry:
Maintains current CPR certification
Surgical Technologist Certification preferred at all Memorial locations, but is required at Decatur Memorial.
Experience:
Previous experience in multiple surgical specialties is preferred.
Responsibilities
1. Performs duties in capacity of "scrub" technologist as prescribed by hospital policies and procedures.
Sets room for a routine, uncomplicated procedure with supplies and equipment in 5-15 minutes.
Sets room for complicated or multi-procedure case requiring many special supplies in 30 minutes.
Assists circulator in checking equipment.
Assists circulator in obtaining supplies prior to bringing patient to room.
Has basic knowledge of instrumentation and its appropriate use.
Checks instrumentation regarding cleanliness, function, correct number of pieces, and completeness of tray.
Allows adequate time for preparation of supplies and counting (i.e., routine case 15 minutes, complicated case 30-40 minutes).
Has basic knowledge of surgical procedures.
Organizes and maintains a neat, clean mayo, instrument, and back tables.
Attempts reasonable anticipation of sequence of instrumentation.
Properly identifies medication.
Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocate these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
Keeps track of sponges, needles, and instruments during procedure at all times.
Relays accurate identification of specimens and cultures.
Organizes and assists in end-of-case clean up.
Separates sharp and delicate instruments during clean up.
Assists in pulling cases.
2. Assists in maintenance of safe environment for patients and staff.
Has knowledge and applies principles of good aseptic practice (i.e., appropriate scrub length, OR attire, proper gowning, gloving, and draping methods).
Checks sterile supplies for proper packaging and dating.
Actively assists in recognizing and reporting breaks in sterile technique.
Requests assistance of Sterile Processing personnel in preparation of instruments for immediate reuse.
Follows protocol for universal blood- and body-fluid precautions at all times.
Prevents loss of instruments by thorough search of drapes before they are discarded.
3. Assists in the orderly function of the OR.
Demonstrates flexibility in a team effort (i.e., takes required supplies from circulator when offered).
Checks room for and puts away excess supplies and equipment.
Takes initiative and seeks appropriate opportunities to update and maintain surgical skills (i.e., requests certain cases and attends inservices).
Assists in checking to-follow cases for completeness and accuracy.
Assists in orientation of new personnel.
Actively participates in checking and maintaining assignment by participating as a permanent team member.
Participates in updating surgeon's preference list.
Reports to assigned room on time.
Understands and follows disaster plan.
Follows hospital/unit policies, procedures, and behavioral expectations.
Uses designated lines of communication and authority.
Willingly assists co-workers to facilitate patient care.
Attends 65 percent or a minimum of 6 unit staff meetings per year, whichever number is greater. Seeks excused absences by OR director or specialty supervisor when needed. Reviews and signs minutes.
Attends or participates in JCAHO and other mandatory inservices.
4. Initiates appropriate intraoperative behaviors unique to first assistant, if trained to do so.
Provides hemostasis to reduce potential for post-operative infection and potential for fluid volume deficit by clamping and/or ligating vessels, using electrosurgical cautery, applying direct pressure, applying chemical agents that promote coagulation, and other means as directed by surgeon.
Provides exposure of the operative site through the appropriate use of retractors and other instruments and through suctioning and sponging.
Uses surgical instrumentation skillfully in ways consistent with their design and purpose as directed by the surgeon.
Handles all variety of tissue appropriately to reduce potential for injury or compromised blood supply.
Sutures skillfully all varieties of tissue with the appropriate suture materials and suturing techniques.
5. Performs other duties as assigned.
$25.7-39.9 hourly 13d ago
OR Technician
Memorial Health 4.4
Greenview, IL jobs
Min USD $27.00/Hr. Max USD $39.86/Hr. NOW HIRING SURGICAL TECHNOLOGISTS AT THE FOLLOWING MEMORIAL HOSPITALS: Decatur Memorial Hospital Springfield Memorial Hospital *** $20,000 Sign on Bonus Available *** *New Grad Surgical Technologist IP Pay is $27.00/hour*
*New Grad Surgical Technologist OP Pay is $25.71/hour
-- Previous surgical technologist experience and/or completion of a Surgical Technologist program is REQUIRED --
The Main Operationg Room Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in the Main Operating Room, and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
The Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in our Operating Rooms and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
Recruiter:
Sandy Dunn, Senior Talent Acquisition Partner
...@mhsil.com
Qualifications
Education:
Graduate of a recognized Surgical Technologist program, or in the last semester of an approved program is required.
National certification and CPR certification are required within 6 months of graduation from recognized program, or within 6 months start date of employment.
Licensure/Certification/Registry:
Maintains current CPR certification
Surgical Technologist Certification preferred at all Memorial locations, but is required at Decatur Memorial.
Experience:
Previous experience in multiple surgical specialties is preferred.
Responsibilities
1. Performs duties in capacity of "scrub" technologist as prescribed by hospital policies and procedures.
Sets room for a routine, uncomplicated procedure with supplies and equipment in 5-15 minutes.
Sets room for complicated or multi-procedure case requiring many special supplies in 30 minutes.
Assists circulator in checking equipment.
Assists circulator in obtaining supplies prior to bringing patient to room.
Has basic knowledge of instrumentation and its appropriate use.
Checks instrumentation regarding cleanliness, function, correct number of pieces, and completeness of tray.
Allows adequate time for preparation of supplies and counting (i.e., routine case 15 minutes, complicated case 30-40 minutes).
Has basic knowledge of surgical procedures.
Organizes and maintains a neat, clean mayo, instrument, and back tables.
Attempts reasonable anticipation of sequence of instrumentation.
Properly identifies medication.
Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocate these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
Keeps track of sponges, needles, and instruments during procedure at all times.
Relays accurate identification of specimens and cultures.
Organizes and assists in end-of-case clean up.
Separates sharp and delicate instruments during clean up.
Assists in pulling cases.
2. Assists in maintenance of safe environment for patients and staff.
Has knowledge and applies principles of good aseptic practice (i.e., appropriate scrub length, OR attire, proper gowning, gloving, and draping methods).
Checks sterile supplies for proper packaging and dating.
Actively assists in recognizing and reporting breaks in sterile technique.
Requests assistance of Sterile Processing personnel in preparation of instruments for immediate reuse.
Follows protocol for universal blood- and body-fluid precautions at all times.
Prevents loss of instruments by thorough search of drapes before they are discarded.
3. Assists in the orderly function of the OR.
Demonstrates flexibility in a team effort (i.e., takes required supplies from circulator when offered).
Checks room for and puts away excess supplies and equipment.
Takes initiative and seeks appropriate opportunities to update and maintain surgical skills (i.e., requests certain cases and attends inservices).
Assists in checking to-follow cases for completeness and accuracy.
Assists in orientation of new personnel.
Actively participates in checking and maintaining assignment by participating as a permanent team member.
Participates in updating surgeon's preference list.
Reports to assigned room on time.
Understands and follows disaster plan.
Follows hospital/unit policies, procedures, and behavioral expectations.
Uses designated lines of communication and authority.
Willingly assists co-workers to facilitate patient care.
Attends 65 percent or a minimum of 6 unit staff meetings per year, whichever number is greater. Seeks excused absences by OR director or specialty supervisor when needed. Reviews and signs minutes.
Attends or participates in JCAHO and other mandatory inservices.
4. Initiates appropriate intraoperative behaviors unique to first assistant, if trained to do so.
Provides hemostasis to reduce potential for post-operative infection and potential for fluid volume deficit by clamping and/or ligating vessels, using electrosurgical cautery, applying direct pressure, applying chemical agents that promote coagulation, and other means as directed by surgeon.
Provides exposure of the operative site through the appropriate use of retractors and other instruments and through suctioning and sponging.
Uses surgical instrumentation skillfully in ways consistent with their design and purpose as directed by the surgeon.
Handles all variety of tissue appropriately to reduce potential for injury or compromised blood supply.
Sutures skillfully all varieties of tissue with the appropriate suture materials and suturing techniques.
5. Performs other duties as assigned.
$25.7-39.9 hourly 13d ago
OR Technician
Memorial Health 4.4
Mount Pulaski, IL jobs
Min USD $27.00/Hr. Max USD $39.86/Hr. NOW HIRING SURGICAL TECHNOLOGISTS AT THE FOLLOWING MEMORIAL HOSPITALS: Decatur Memorial Hospital Springfield Memorial Hospital *** $20,000 Sign on Bonus Available *** *New Grad Surgical Technologist IP Pay is $27.00/hour*
*New Grad Surgical Technologist OP Pay is $25.71/hour
-- Previous surgical technologist experience and/or completion of a Surgical Technologist program is REQUIRED --
The Main Operationg Room Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in the Main Operating Room, and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
The Surgical Technologist performs "scrub" technologist duties for scheduled surgeries in our Operating Rooms and assists with the draping and utilization of instruments for a particular surgery and age of the patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder advancement opportunities available.
Recruiter:
Sandy Dunn, Senior Talent Acquisition Partner
...@mhsil.com
Qualifications
Education:
Graduate of a recognized Surgical Technologist program, or in the last semester of an approved program is required.
National certification and CPR certification are required within 6 months of graduation from recognized program, or within 6 months start date of employment.
Licensure/Certification/Registry:
Maintains current CPR certification
Surgical Technologist Certification preferred at all Memorial locations, but is required at Decatur Memorial.
Experience:
Previous experience in multiple surgical specialties is preferred.
Responsibilities
1. Performs duties in capacity of "scrub" technologist as prescribed by hospital policies and procedures.
Sets room for a routine, uncomplicated procedure with supplies and equipment in 5-15 minutes.
Sets room for complicated or multi-procedure case requiring many special supplies in 30 minutes.
Assists circulator in checking equipment.
Assists circulator in obtaining supplies prior to bringing patient to room.
Has basic knowledge of instrumentation and its appropriate use.
Checks instrumentation regarding cleanliness, function, correct number of pieces, and completeness of tray.
Allows adequate time for preparation of supplies and counting (i.e., routine case 15 minutes, complicated case 30-40 minutes).
Has basic knowledge of surgical procedures.
Organizes and maintains a neat, clean mayo, instrument, and back tables.
Attempts reasonable anticipation of sequence of instrumentation.
Properly identifies medication.
Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocate these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
Keeps track of sponges, needles, and instruments during procedure at all times.
Relays accurate identification of specimens and cultures.
Organizes and assists in end-of-case clean up.
Separates sharp and delicate instruments during clean up.
Assists in pulling cases.
2. Assists in maintenance of safe environment for patients and staff.
Has knowledge and applies principles of good aseptic practice (i.e., appropriate scrub length, OR attire, proper gowning, gloving, and draping methods).
Checks sterile supplies for proper packaging and dating.
Actively assists in recognizing and reporting breaks in sterile technique.
Requests assistance of Sterile Processing personnel in preparation of instruments for immediate reuse.
Follows protocol for universal blood- and body-fluid precautions at all times.
Prevents loss of instruments by thorough search of drapes before they are discarded.
3. Assists in the orderly function of the OR.
Demonstrates flexibility in a team effort (i.e., takes required supplies from circulator when offered).
Checks room for and puts away excess supplies and equipment.
Takes initiative and seeks appropriate opportunities to update and maintain surgical skills (i.e., requests certain cases and attends inservices).
Assists in checking to-follow cases for completeness and accuracy.
Assists in orientation of new personnel.
Actively participates in checking and maintaining assignment by participating as a permanent team member.
Participates in updating surgeon's preference list.
Reports to assigned room on time.
Understands and follows disaster plan.
Follows hospital/unit policies, procedures, and behavioral expectations.
Uses designated lines of communication and authority.
Willingly assists co-workers to facilitate patient care.
Attends 65 percent or a minimum of 6 unit staff meetings per year, whichever number is greater. Seeks excused absences by OR director or specialty supervisor when needed. Reviews and signs minutes.
Attends or participates in JCAHO and other mandatory inservices.
4. Initiates appropriate intraoperative behaviors unique to first assistant, if trained to do so.
Provides hemostasis to reduce potential for post-operative infection and potential for fluid volume deficit by clamping and/or ligating vessels, using electrosurgical cautery, applying direct pressure, applying chemical agents that promote coagulation, and other means as directed by surgeon.
Provides exposure of the operative site through the appropriate use of retractors and other instruments and through suctioning and sponging.
Uses surgical instrumentation skillfully in ways consistent with their design and purpose as directed by the surgeon.
Handles all variety of tissue appropriately to reduce potential for injury or compromised blood supply.
Sutures skillfully all varieties of tissue with the appropriate suture materials and suturing techniques.
5. Performs other duties as assigned.
$25.7-39.9 hourly 13d ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
San Francisco, CA jobs
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
#J-18808-Ljbffr
A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
#J-18808-Ljbffr
$69k-114k yearly est. 4d ago
Technology Industry Banker - Growth & Innovation Lead
Jpmorgan Chase & Co 4.8
San Francisco, CA jobs
A leading financial institution in San Francisco seeks a Technology Associate Banker. The role involves building and managing client relationships, developing new business opportunities, and championing a culture of innovation. Candidates must have at least 3 years of experience in commercial banking and possess strong sales management skills. This position requires an understanding of banking products, excellent interpersonal skills, and the ability to work in a team, making it suitable for proactive individuals passionate about the innovation economy.
#J-18808-Ljbffr
$139k-177k yearly est. 3d ago
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Brunswick, GA jobs
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1443 Remote No
JOB TITLE: Microsoft Certified Technology Specialist - MECM
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success.
Position Summary:
The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management.
The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required.
Responsibilities
RESPONSIBILITIES:
Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems.
Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation.
Manage operating system deployment (OSD), software distribution, and patch management processes using MECM.
Develop and maintain automation scripts and documentation to streamline configuration and deployment processes.
Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards.
Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments.
Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts.
(Preferred) Support Apple device management within MECM where applicable.
Qualifications
REQUIRED:
Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers.
Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration.
Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems.
Strong understanding of Windows-based operating systems, system deployment, and configuration management.
Excellent troubleshooting and analytical skills with attention to detail.
Ability to obtain and maintain a USCIS Public Trust clearance.
DESIRED:
Experience managing Apple devices within MECM or other enterprise management platforms.
Familiarity with PowerShell scripting, Active Directory, and Group Policy management.
ITIL certification or experience applying IT service management principles.
Strong documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$84k-114k yearly est. 1d ago
US Deputy CISO - Technology Risk & Cyber Security Leader
Scotiabank 4.9
Dallas, TX jobs
A leading American financial institution is seeking a US Deputy Chief Information Security Officer in Dallas, Texas. The role involves supporting the MD & US CISO in building technology risk controls and collaborating with senior executives across different departments. Suitable candidates should possess over 10 years of experience in technology risk management, excellent communication skills, and a relevant advanced degree. This position promotes a strong risk culture and aims to ensure compliance with security policies and regulations.
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$99k-120k yearly est. 3d ago
Service Desk Specialist
Consumers Credit Union 3.5
Lake Forest, IL jobs
Consumers Credit Union (CCU) is adding two Service Desk Specialists to the Tech department! This is an entry-level opportunity where you'll be assisting and providing first-level technical support in a fast-paced, collaborative environment. This is a great opportunity for someone who is tech focused, detail-oriented, and enjoys working with a variety of applications.
Schedule/Location: This position offers a hybrid work schedule where some of your work week will be onsite at our modern and amenities driven Lake Forest office location and the rest will be spent working remotely.
As a Service Desk Specialist, you will be responsible for providing first level support, primary Service Desk assistance to employees. This includes performing installations, maintenance, troubleshooting and repair on computer hardware, applications, and peripherals. You'll support PC-based system software, printers, interfaces, and connectivity software.
CCU is a dynamic organization that implements process improvements and embraces change to drive continuous growth and efficiency. The ideal candidate will embrace change, deliver consistent, high-quality performance, and effectively manage evolving responsibilities in a fast-paced environment.
Main Duties and responsibilities:
Install, support, and manage hardware, software, and network components to maintain a stable computing environment
Troubleshoot and resolve technical issues for hardware, software, core systems, and front-office applications
Support and maintain devices such as scanners, receipt printers, check printers, and document printers
Monitor and respond to service desk requests, document solutions, provide recommendations, and assist with staff training
Document system changes in the intranet, service desk ticketing system
Maintain up-to-date, reliable PC images and ensure laptops and mobile devices comply with company security and encryption standards
Consult with management and IT teams to implement and uphold IT standards for control, security, and recoverability
Support daily IT department operations and maintain service levels on incoming tickets from service desk, assigning tickets as appropriate
Qualifications:
Associates Degree or completion of specialized tech courses is preferred.
3+ years of work experience in PC usage, hardware/software support or related is preferred. With this being an early career position, the team will consider 1+ years of experience if you have basic knowledge of providing Level 1 support.
Technical knowledge working in Active Directory, MS Office 365, Windows 11 operating system, IOS and Android, networking devices including VPN and Wi-Fi.
Ability to effectively communicate with non-technical people to diagnose the problem and make them feel comfortable.
Critical thinking and problem-solving skills.
A self-starter with the ability to work independently.
Availability to work 40hours/week and be scheduled between the following hours:
Monday - Friday: 7:30AM - 6:15PM, Rotating Saturdays: 8 AM - 2 PM.
Compensation:
The salary range for this role is $20.16 to $30.24 per hour. This role is eligible for sales incentives. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
For more information about benefit offerings, please visit our careers page: about/what-we-do/careers
About CCU:
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20.2-30.2 hourly 4d ago
Card Payments Platform Architect & Tech Leader
Capital One 4.7
San Francisco, CA jobs
A leading financial services company in San Francisco is seeking a senior technical leader to define and drive technical strategy for their systems. The role involves designing scalable architectures, mentoring engineers, and collaborating with cross-functional teams. Ideal candidates will have over 10 years of experience in software engineering, expertise in distributed systems, and proficiency with cloud technologies. The position offers a comprehensive benefits package and a dynamic work environment.
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$110k-142k yearly est. 4d ago
Salesforce Platform Director & Tech Lead
Hightower Advisors, LLC 4.7
Chicago, IL jobs
A financial services company based in Chicago is seeking a Director of Salesforce Development. The role requires a bachelor's degree in computer science and over 8 years of experience in Salesforce application development. Responsibilities include leading the Salesforce ecosystem, developing strategic solutions, and collaborating across departments. The company offers a competitive base salary of $175,000-$195,000 plus bonuses, hybrid work options, and a range of benefits including medical coverage and flexible PTO.
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$175k-195k yearly 5d ago
Engineering Technician - Electro Optical Manufacturing & R&D Support
PLS Staffing Solutions 4.6
Woburn, MA jobs
Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support
Department: Engineering / Research & Development
Reports To: Engineering Manager or R&D Lead
The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies.
Key Responsibilities
Manufacturing & Engineering Support
Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components
Assist in process development, documentation, and continuous improvement initiatives
Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions
Perform assembly, alignment, calibration, and testing of electro-optical systems
Maintain engineering builds, fixtures, and test setups
Research & Development Support
Assist engineers with prototype builds, experimental setups, and feasibility testing
Support optical and electronic testing, data collection, and analysis
Modify existing designs or components under engineering direction
Document test procedures, results, and design changes
Participate in design reviews and contribute practical manufacturing feedback
Testing & Documentation
Execute functional, environmental, and performance testing per engineering specifications
Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers
Create and update work instructions, test procedures, and engineering documentation
Ensure compliance with quality standards and configuration control requirements
General Duties
Maintain cleanroom or controlled lab environments as required
Follow ESD, safety, and quality procedures
Support cross-functional teams including Quality, Manufacturing, and Supply Chain
Required Qualifications
Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience)
3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment
Hands-on experience with electro-optical assemblies and test equipment
Ability to read and interpret engineering drawings, schematics, and technical documentation
Strong mechanical aptitude and troubleshooting skills
Preferred Qualifications
Experience supporting R&D or new product development programs
Familiarity with optical alignment, laser systems, imaging sensors, or photonic components
Experience with prototype builds and low-volume manufacturing
Knowledge of GD&T, SPC, and basic data analysis
Experience working in regulated environments (ISO, AS9100, FDA, etc.)
Skills & Competencies
Strong attention to detail and documentation discipline
Ability to work independently and collaboratively in a team environment
Effective communication with engineers and manufacturing personnel
Comfortable working with tight tolerances and precision components
Adaptable to changing priorities and experimental work
Work Environment
Combination of manufacturing floor, laboratory, and cleanroom environments
May require handling delicate optical components and working with lasers or high-voltage equipment
Occasional overtime or schedule flexibility may be required to support development milestones
$72k-107k yearly est. 2d ago
Treasury Management Support Specialist
Busey Bank 4.5
Plainfield, IL jobs
The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services.
This role is located in Leawood, KS or Plainfield, IL.
Duties & Responsibilities
Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email.
Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture.
Complete system maintenance for existing treasury management products and services.
Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts.
Maintain knowledge of regulations surrounding treasury services.
Assist commercial customer who have experienced fraud on their account.
Provide specialized line of business support.
Identify and resolve issues within assigned responsibility, elevating urgent matters to management.
Other special projects as directed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Advanced knowledge of the line of business policies, procedures and products
Operational workflows and secure file transmissions
Ability to:
Multi-task and work independently
Solve problems independently while applying logic and discretion
Adapt to change and respond to all requests in a professional manner
Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks
Analyze and solve problems for which there are not always precedents
Maintain visual attention and mental concentration for extended periods of time
Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment
Education and Training:
High school diploma or equivalent required; college degree preferred.
2 years of customer service experience preferred
Previous banking or finance and customer service experience preferred.
Previous experience in roles identifying customer needs to expand relationships.
Requires knowledge of Microsoft Office, Excel and Adobe Acrobat.
Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $20 - $26/ hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$20-26 hourly 4d ago
Treasury Solutions Support Specialist
Renasant Bank 4.3
Atlanta, GA jobs
Job ID 2026-14997
The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability
Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions
Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database
Ensure that all relevant parties are updated frequently through the core system or CRM
Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource
Ensure any follow-up needed is provide timely
Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided
Display patience and empathy in handling tough cases and/or difficult clients
Gather and document client feedback for sharing with the Product and Sales teams
Engage in continuous self-performance evaluation and self-training projects
Stay current and knowledgeable on all Treasury Solutions products and services
Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs
Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX
Flexibility with work schedule, including possible nights and weekends
Adhere to regulatory guidelines for customer authentication and product disclosures
Maintain confidentiality and security of customer information according to regulatory guidelines and company policies
Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances
Perform other related duties as assigned
Qualifications
A high school diploma or equivalent; Bachelor's degree is preferred
At least three years' banking experience with at least 1 year in a client facing role
A proven track record of understanding the client needs and delivering exceptional client service consistently
Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders.
Excellent customer service skills
Strong analytical and problem solving skills
Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box"
PC Proficiency with various systems and software, including but not limited to Microsoft Office products
Must be able to:
Work and collaborate with others as a team at all levels
Multitask effectively
Organize and prioritize tasks to achieve goals
Perform role with minimal supervision
Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges
Ability to understand and apply policies and procedures of federal/state regulations
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$31k-38k yearly est. 4d ago
Treasury Solutions Support Specialist
Renasant Bank 4.3
Memphis, TN jobs
Job ID 2026-14997
The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability
Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions
Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database
Ensure that all relevant parties are updated frequently through the core system or CRM
Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource
Ensure any follow-up needed is provide timely
Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided
Display patience and empathy in handling tough cases and/or difficult clients
Gather and document client feedback for sharing with the Product and Sales teams
Engage in continuous self-performance evaluation and self-training projects
Stay current and knowledgeable on all Treasury Solutions products and services
Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs
Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX
Flexibility with work schedule, including possible nights and weekends
Adhere to regulatory guidelines for customer authentication and product disclosures
Maintain confidentiality and security of customer information according to regulatory guidelines and company policies
Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances
Perform other related duties as assigned
Qualifications
A high school diploma or equivalent; Bachelor's degree is preferred
At least three years' banking experience with at least 1 year in a client facing role
A proven track record of understanding the client needs and delivering exceptional client service consistently
Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders.
Excellent customer service skills
Strong analytical and problem solving skills
Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box"
PC Proficiency with various systems and software, including but not limited to Microsoft Office products
Must be able to:
Work and collaborate with others as a team at all levels
Multitask effectively
Organize and prioritize tasks to achieve goals
Perform role with minimal supervision
Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges
Ability to understand and apply policies and procedures of federal/state regulations
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$27k-33k yearly est. 4d ago
ETS Technician III
Navy Federal Credit Union 4.7
San Diego, CA jobs
Plan, install, and/or support ISD equipment to include (but not limited to) workstations, mobile devices, printers, cable distribution systems, servers, telephony systems, audio/visual equipment, routers, switches, modems, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Perform moderately complex/varied tasks with moderate scope, analysis, and latitude.
Responsibilities
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action
Document operating procedures for installations, configurations and /or administration tasks
Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices
Maintain inventory control documentation on systems and components to ensure updates occur according to schedule
Perform installation and configuration of workstations, printers, cables, network routers and switches, servers, etc., as applicable
Prepare reports for senior management following installation
Train team members and/or peers on functional processes and procedures
Develop, test and implement systems and equipment; document results
Full life-cycle project management
Establish and lead project teams
Develop project plan/scope/schedule/cost/communications
Procure and/or manage resources/timelines/deadlines/quality
Risk, Issue and Change management
Ensure successful project implementation
Scope of responsibility
Perform other duties as assigned
Qualifications
Ability to document and apply policies, standards and procedures
Ability to work independently and in a team environment
Experience in presenting technical solutions and/or recommendations
Working knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Working knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill in diagnosing and troubleshooting issues
Effective skill making effective presentations to groups of various sizes
Effective verbal and written communication skills
Hours: Monday - Friday, 8:00AM - 4:30PM (On-site, not a hybrid role)
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$45k-59k yearly est. 3d ago
IT Security production support Specialis
Tata Consulting Services 4.3
Pennington, NJ jobs
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
$110k-120k yearly 12d ago
US Support Analyst, BNY Investments
BNY Mellon 4.4
Professional technician job at BNY Mellon
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About BNY Investments:
BNY Investments is a division of BNY, one of the world's largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2.1 trillion* in assets under management as of June 30, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY.
We're seeking a future team member for the role of US Support Analyst to join our BNY Investments team. This role is located in Pittsburgh.
The primary responsibility of the Aladdin Support Analyst is to deliver first-line technical support to all users of the Aladdin platform, acting as the initial point of contact for any platform-related queries or issues. This entails promptly addressing user concerns to minimise disruption to business operations and maintain the highest standards of user satisfaction. In addition, the analyst will collaborate closely with both internal business stakeholders and BlackRock representatives to continuously develop, enhance, and refine the Aladdin platform, ensuring users have access to its full suite of functionalities. This ongoing partnership is vital for identifying opportunities for improvement, implementing new features, and guaranteeing that the platform remains aligned with evolving business requirements and industry best practices.
In this role, you'll make an impact in the following ways:
Provide first-line technical support to all business teams: Serve as the primary point of contact for technical assistance, promptly addressing and resolving issues encountered by users across all business units. Ensure that any technical difficulties impacting workflow are efficiently managed, maintaining a high standard of service and user satisfaction.
Collaborate with business units to assess and fulfill technology requirements: Work in close partnership with various departments to thoroughly understand their operational needs and technology requirements. Proactively identify opportunities to enhance user experience by ensuring access to the necessary tools and platform functionalities required for optimal job performance.
Partner with BlackRock to triage and resolve Aladdin platform issues: Engage directly with BlackRock's support teams to efficiently triage and resolve any technical or functional issues related to the Aladdin platform, ensuring minimal disruption to business operations and the continuous availability of platform features for all users.
Facilitate ongoing training for staff: Deliver comprehensive training sessions and support to existing staff members as necessary, ensuring they remain proficient in the use of the Aladdin platform and related technologies. Adapt training content to address evolving business needs and technology updates.
Lead and participate in special projects: Undertake specific projects as assigned by the Global Head of Aladdin Solutions, contributing subject matter expertise and ensuring successful delivery in alignment with strategic business objectives.
Maintain strong relationships with BlackRock Aladdin Client Engagement team: Work closely with BlackRock's Client Engagement team to foster a collaborative and effective working relationship. Act as a liaison to facilitate communication and ensure that business needs and feedback are consistently conveyed and addressed.
Develop and maintain comprehensive knowledge of the Aladdin platform: Collaborate with Senior Aladdin Support Analysts to acquire and sustain a thorough understanding of the Aladdin platform's capabilities, updates, and best practices. Share knowledge within the team to enhance overall support effectiveness.
To be successful in this role, we're seeking the following:
Required: Bachelor's degree in Finance, Economics, Business, Mathematics, Engineering, Computer Science, or a related field; or equivalent practical experience in buy-side investment operations/OMS support.
Equivalent experience option: 5+ years of directly relevant experience (buy-side support, OMS/front-to-back trade lifecycle, equity and fixed income) may substitute for a degree.
Preferred (not mandatory): Professional qualifications such as CFA Program (Level I/II), CFA UK IMC, or CISI certifications; familiarity with FIX protocol and market microstructure; exposure to Aladdin or other OMS platforms.
3-4 years in investment management or buy-side operations with hands-on exposure to portfolio construction, order management workflows, pre/post-trade compliance, and the end-to-end trade lifecycle (order creation, routing, execution, and settlement).
Working knowledge of Order Management Systems and front-to-back production support (e.g., Aladdin, Charles River, Bloomberg AIM), including triage of user issues, data integrity checks, workflow monitoring, and stakeholder communication.
Proven experience across Equity and Fixed Income markets in both passive and active fund management, with familiarity in benchmark/cash management, allocations, and execution venues; comfortable partnering with portfolio managers, traders, compliance, and operations teams.
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