Team Leader jobs at The Center For Alternative Sentencing And Employment Services (cases)

- 215 jobs

Team Leader, NCS
Center for Alternative 4.2
Team leader job at The Center For Alternative Sentencing And Employment Services (cases)
Job Title: Team Leader, NCS Are you interested in contributing to social justice for people impacted by the criminal legal system? If so, we need your clinical skills on the new Nathaniel Community Success (NCS) team at CASES! NCS is an alternatives-to detention/incarceration (ATD/ATI) that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons. Come join our team's efforts to reduce the City's reliance on correctional institutions, promote justice, and help NYC achieve its goal to close Rikers Island in 2026. At CASES, we offer clinical supervision (which can be used toward licensure), free continuing education credits for LMSW/LCSWs and LMHCs, as well as a comprehensive training curriculum available to all employees. We are a diverse team at CASES, and we welcome candidates of all genders, races, ethnicities, sexual orientations, and disabilities to apply. We are seeking a mission-driven manager with advanced clinical and administrative leadership skills to be the Team Leader for our Manhattan NCS team. The team is multidisciplinary, comprised of a Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Peer Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides individualized clinical case management; linkage to services for mental health (including substance use problems) and medical treatment; and court-ordered supervision services. Each participant's plan is individualized, responding to specific needs and risks to help each participant achieve and maintain recovery and reduce criminal recidivism. The NCS Manhattan Team Leader is responsible for the day-to-day administrative duties and the direct supervision of the Brooklyn-based multidisciplinary team; they will also provide some direct clinical services. The Brooklyn Team Leader reports to the Senior Director and will also coordinate with the Manhattan Team Leader. CASES is looking for a supervisor who is committed to social justice, evidence-based practices, effective violence risk management, and the principles of recovery-oriented and trauma-informed services. Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM. Salary: The salary range for this role is $85,000-$95,000. Location Address: 151 Lawrence Street, 3rd Floor, Brooklyn, N.Y. 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. What You Will Be Doing: Manage the clinical, administrative, and technical supervision of a multidisciplinary team. Collaborate with the court-based Clinical Supervisor responsible for centralized screening and assessment operations for program intakes to ensure participants receive intensive services after program intake and are fully engaged following the transition from jail to community. Effectively use the Short-Term Assessment of Risk and Treatability (START) assessment to develop and initiate participant's individualized program and supervision plan, based on the assessment of risk, and needs and attentive to strengths and assets. Ensure staff engagement and compliance with START, Motivational Interviewing (MI), Interactive Journaling (IJ), and Comprehensive Clinical Dialectical Behavioral Therapy (CCDBT) training institutes to achieve proficiency standards. Ensure the team provides excellent evidence-based services in the office, courthouses, and in the community. Facilitate collaborating effectively with the Nathaniel Clinic main and other non-CASES sites, for the delivery of jointly coordinated treatment services. Oversee effective violence risk management in the treatment services delivered by the team to reduce participant risk for violence. Manage the progress reporting of participants' status in the ATI program, overseeing court reporting for participants' court monitoring appearances. Develop and maintain relationships with criminal legal stakeholders (judges, defense bar, and prosecutors, etc.) and provide effective, timely, and accurate communication about services delivered to participants. Lead staff organizational meetings to regularly review participant progress using a team-based approach along with clinical staff meetings for comprehensive service planning, staff training, and supervision. Participate in regularly scheduled management meetings with other NCS Team Leaders. Promote staff safety in the delivery of community-based treatment, ensuring staff are trained in community safety and routinely follow the safety plan. Coordinate and participate in the on-call schedule and provide consultation for team members during "after hours" emergency coverage. Lead the coordination of care with contracted subcontractors, including housing, education, and vocational and employment providers. Participate in quarterly reporting, quality assurance, program fidelity, and continuous quality improvement activities with the NCS Director and the Director of ATI Implementation and Fidelity to analyze program services, trends, and outcomes; specific to the results of these analyses, implement corrective action/process improvement plans. Utilize and value participant and family member/significant other input to inform, revise, and shape program operations. Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. Other duties as required by the Director and Senior Director. What We Are Looking For: LMSW, LMHC, LCSW, PsyD or PhD, PsyD, or PhD with forensic training preferred OR a relevant degree and experience. 2+ years of leadership experience in mental health and/or criminal justice with a verifiable record of accomplishment in managing multiple programs. 2+ years of experience with comprehensive mental health treatment. Strong interpersonal skills and emotional intelligence. Highly developed management, analytical, and motivational skills. Excellent written, oral, presentation, and facilitation skills. Record ofaccomplishment in delivering sustained quality treatment services. Ability to work effectively with diverse teams and remain highly organized. Proficient in computers and electronic recording, preferably Salesforce. Additional, preferred skills we are looking for but are not required: Fluency in Spanish. Strong personal and/or professional experience in and/or knowledge of Manhattan. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off - starting at 25 days-off annually, plus an additional summer self-care day 12 Paid Holidays per year Retirement 403b Competitive matching up to 6% Employee Referral Program Visit ********************** to learn more about benefits offered by the CASES Our Values At CASES, we like to move with PURPOSE , which reflects our values: PEOPLE| Hold people's stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
$85k-95k yearly Auto-Apply 22d ago
Senior Lead DevOps Engineer - Automation and AI
Lumen 3.4
Albany, NY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead DevOps Engineer understands the software development lifecycle (from coding to support) and has the understanding of various automation tools for developing digital pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and instance lifecycle management. He/She is passionate about software automation and quality is always a priority. This role will collaborate with key stakeholders across the organization including but not limited to executive leadership, product owners, developers, and testers to plan, develop, and implement solutions to optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality. **Location** This is a work from home position within the US. **The Main Responsibilities** + Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. + Making data driven decisions to improve resilience, and service quality. + Work with the development team to improve the system architecture. + Supportive and collaborative management ability in a team environment, as well as proven customer-facing management skills. + Proven experience with issue tracking and collaborative tools, such as Jira and Confluence. + Detailed, hands-on experience with public cloud resources and services such as AWS, Microsoft Azure and Google Cloud. + Knowledge on how to troubleshoot and resolve technical issues in a test and product environments. + Ability to identify, assess and integrate various open source technologies and cloud services. + Analyse current technology utilized within the company and develop steps and processes to improve and expand upon them work under agile principles. + Assist other DevOps engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team + Mentor and train other DevOps engineers and seek to continually improve processes. + Participate in internal meeting to review solution, all dependencies, actions and timelines. + Collaborate with other developers, testers, and system engineers to ensure quality product enhancements. + All other duties as assigned. **What We Look For in a Candidate** + US Citizen on US Soil. + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years experience + 5 years overall professional software development experience, and 3 years of scripting language development experience (BASH).Experience with Powershell or Dotnet pipelines preferred, but not required. + Advanced Linux admin and programming skills. + Familiar with the whole web stack, including protocols and web server optimization techniques. + 3+ years of experience with API integration and Micro Services and Containers. + 3+ years of experience with good engineering practices (test driven development, continuous integration and continuous deployment: Jenkins, Github Actions), and deploying and managing production systems on a cloud infrastructure. + In-depth knowledge of networking at all layers, and cloud and virtualization technologies like Amazon Web Services **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LP1 Requisition #: 340335 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$142.6k-190.1k yearly 51d ago
Senior Lead CS Enablement Manager
Lumen 3.4
Albany, NY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$114.1k-152.1k yearly 2d ago
Seasonal Merchandise Team Lead
Wildlife Conservation Society 4.5
New York jobs
Department: Restaurant Services Employment Type: Restaurants Team Lead Status: Non-Exempt Grade Level: Hourly Pay Rate: $18.00/hour Reports To: Seasonal Supervisors, Managers and Full-Time Management Staff Schedule: Must be able to have open availability throughout end of the year Hours: 8:00 AM - 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business. Overview of Responsibilities • Set up and break down workstations • Maintain a clean and sanitary workstation - including trash removal, sweeping/mopping and general cleanliness • Following Department of Health protocols and procedures • Knowledge of food product, identification and acceptable level of food quality • Maintain Department of Health standards at all times and participate in inspections • Rotate and change food holding containers as needed • Requirements may include preparation of food according to recipes and protocols set, including operating food preparation equipment • Ensuring proper portion sizes to maintain food costs • Assist in other areas of production as needed • Perform cash handling functions, including operating the POS • Lead Cashier - Perform returns, exchanges and assist guess in any concerns/needs. • General customer service • Lead Team on operation goals and project Additional Job Functions • Adhere to daily/weekly/monthly cleaning schedules as posted and directed by management • Ensure that all work locations are neat, clean, organized and safe • Provide consistent quality throughout menu and ensure the proper preparation and holding of products. • Completion of any reasonable request or assigned tasks by Management • Campus Partner • Establish and maintain a collaborative working relationship with all staff • Maintain general knowledge of park attractions and amenities so as to provide superior customer service • Follow all WCS rules and regulations. Maintenance Responsibilities • Remove debris and empty trash receptacles from restaurant seating and public areas. • General sanitation of restaurant grounds. • Deep cleaning of equipment, walls, floors, ceilings etc. as assigned • Operate light weight grounds equipment if needed (i.e. pressure washer, leaf blower, etc.) • Adhere to local, state, and federal cleanliness, food handling, food storage procedures PERKS of Working with Us: • Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals • Complimentary Parking • Complimentary Guest Park Tickets (After 45 days) • Company provided uniforms • Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal • Serve Safe Certification Training/ Food Handler Certification Reimbursements • Access to online learning and tuition discounts with Monroe College • Earned Paid Sick Time • Employee Assistance Program • Free Banking Internal Qualification Requirements Qualification Requirements : Required Qualifications • Ability to stand for long periods of time • Good interpersonal skills and ability to work in team oriented environment • Excellent customer service skills • Ability to work in a fast paced environment • Must be able to frequently lift /transport hot food items. • Minimum of 2 years of experience in a lead position or in a fast-paced restaurant/food industry • Previous POS Experience • NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employment • Ability to work safely in environment with heat, steam #LI-DNI
$18 hourly 60d+ ago
Visitor Experience Team Lead
Storm King Art Center 3.9
New Windsor, NY jobs
Who We Are
$96k-127k yearly est. Auto-Apply 4d ago
Team Lead Counselor
Little Flower Children and Family Services of New York 3.7
New York, NY jobs
Summary Job Description The group leader is accountable for the physical and emotional safety of the environment. Additionally, the individual is responsible for leading the staff and resident teams utilizing the Tuckman model of supervision along with the MYSI standards (Eyes on, Ears on, Heart on). The individual is accountable for scheduling the staff team in a manner that supports an appropriate child to adult ratio and safety standards. Moreover, the team leader must collaborate with all services provides, i.e. Medical, Social Service, Q256 and all other providers. About St. John's Founded in 1826 as a home for orphaned children, St. John's has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John's is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Principal Responsibilities Assign advocates to all residents upon arrival to NSP. >Facilitate no less than 5 therapeutic group meetings consistently Assist in the development of a comprehensive program schedule/activity plans w/site director. Assist the Unit Manager in facilitation of weekly team meetings. Coordinate all staff schedules two weeks in advance with final approval from site director. Secure staff for all appointments, i.e. medical, court, probation, outside therapy, etc. Meet with each shift bi-monthly for group supervision around strengths/challenges. Submit documentation of meetings within 48 hours to site director/NSP residential director. Meet w/ NSP residential director bi-monthly; attend all meetings/trainings as assigned. Ensure all shifts maintain a minimum of a 1 to 4. In the case the unit (on any and all shifts) is short staffed the group leader is required to fill in. Support SCM trainings upon certification. Collaborate with all services providers both internally/externally to meet needs of youth. Support residents in working on treatment activities and petitioning for phase in a timely fashion. Hold all shifts accountable (morning, evening, over-night Monday through Sunday) to follow the schedule and implement all activities as required. Attend no less than 3 treatment planning conferences per resident per month (1stmtg, 3rd month meeting and final discharge meeting). Organize resident drop off and pick up, assign staff as needed and ensure all residents are back in the facility no later than 5pm on Sunday. Attend all special events e.g., family day, St. John's day, community service projects, trips, etc. Additionally, beyond the aforementioned statements, perform any and all tasks as assigned by program leadership. Required Qualifications and Experience Associate's Degree in Human Services or related field preferred Must have a minimum 1year experience working with vulnerable youth Individual must be well versed in the MYSI approach/standards, experience facilitating group meetings in an NSP setting utilizing the MYSI approach, knowledge of NSP programming. A valid driver's license and strong communication skills with the ability to manage appointments (i.e., medical, court, probation, therapy, etc.) for all of the residents. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement St. John's Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.
$64k-83k yearly est. 30d ago
Team Lead Counselor
Little Flower Children and Family Services of New York 3.7
New York, NY jobs
Summary Job Description The group leader is accountable for the physical and emotional safety of the environment. Additionally, the individual is responsible for leading the staff and resident teams utilizing the Tuckman model of supervision along with the MYSI standards (Eyes on, Ears on, Heart on). The individual is accountable for scheduling the staff team in a manner that supports an appropriate child to adult ratio and safety standards. Moreover, the team leader must collaborate with all services provides, i.e. Medical, Social Service, Q256 and all other providers. About St. John's Founded in 1826 as a home for orphaned children, St. John's has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John's is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Principal Responsibilities Assign advocates to all residents upon arrival to NSP. >Facilitate no less than 5 therapeutic group meetings consistently Assist in the development of a comprehensive program schedule/activity plans w/site director. Assist the Unit Manager in facilitation of weekly team meetings. Coordinate all staff schedules two weeks in advance with final approval from site director. Secure staff for all appointments, i.e. medical, court, probation, outside therapy, etc. Meet with each shift bi-monthly for group supervision around strengths/challenges. Submit documentation of meetings within 48 hours to site director/NSP residential director. Meet w/ NSP residential director bi-monthly; attend all meetings/trainings as assigned. Ensure all shifts maintain a minimum of a 1 to 4. In the case the unit (on any and all shifts) is short staffed the group leader is required to fill in. Support SCM trainings upon certification. Collaborate with all services providers both internally/externally to meet needs of youth. Support residents in working on treatment activities and petitioning for phase in a timely fashion. Hold all shifts accountable (morning, evening, over-night Monday through Sunday) to follow the schedule and implement all activities as required. Attend no less than 3 treatment planning conferences per resident per month (1stmtg, 3rd month meeting and final discharge meeting). Organize resident drop off and pick up, assign staff as needed and ensure all residents are back in the facility no later than 5pm on Sunday. Attend all special events e.g., family day, St. John's day, community service projects, trips, etc. Additionally, beyond the aforementioned statements, perform any and all tasks as assigned by program leadership. Required Qualifications and Experience Associate's Degree in Human Services or related field preferred Must have a minimum 1year experience working with vulnerable youth Individual must be well versed in the MYSI approach/standards, experience facilitating group meetings in an NSP setting utilizing the MYSI approach, knowledge of NSP programming. A valid driver's license and strong communication skills with the ability to manage appointments (i.e., medical, court, probation, therapy, etc.) for all of the residents. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement St. John's Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.
$64k-83k yearly est. 20d ago
Senior Lead AI Technologist
Lumen 3.4
Albany, NY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen AGT Organization, led by the Chief Revenue Officer, is building a new team (AUTOMATION LAB) to leverage emerging technologies within the Artificial Intelligence field to reengineer existing business processes and reimagine how we go to market with these technologies. The AUTOMATION LAB will sit within the AGT Commercial Excellence Function, and will partner with Sales, Customer Success, Solution Architecture and other AGT functions across all Lumen's GTM segments - Large Enterprise, Mid-Market, Global Partner Sales, Wholesale, and Public Sector. The Sr Lead AI Technologist will report to the SR DIR AUTOMATION LAB. The AUTOMATION LAB team will identify, design, develop, and implement AI solutions to transform and drive continuous improvements across business processes and ways of working within the AGT organization. **The Main Responsibilities** + Work with broader AUTOMATION LAB Team to identify high impact opportunities where AI technologies can streamline existing processes and improve outcomes - speed, level of effort, cost. + Help to reengineer and optimize existing workflows by integrating AI technologies into core processes and workflows. + Partner internally to design, develop, and deploy AI/ML models, automation tools, and Agents to ensure solutions are scalable, robust, secure and adhere to governance. + Collaborate closely with IT, Data Science, Operations, and Business Analyst teams to gather requirements and integrate AI solutions into the existing technology stack. + Act as a change agent in AGT for AI-driven workflows. Collaborate cross-functionally to develop communications plans and training programs to help employees adapt to the new tools and processes. + Help to establish key performance indicators (KPIs) to measure the impact of AI initiatives on business outcomes. + Uphold responsible AI practices by ensuring solutions adhere to ethical guidelines, data privacy regulations, and fairness + Stay abreast of emerging AI technologies, tools, and best practices. Continuously research and evaluate new AI developments (such as advanced machine learning algorithms, generative AI, etc.) for potential application in the company + Regularly report progress of AI initiatives to senior leadership and other stakeholders. Communicate successes, lessons learned, and opportunities in a clear, non-technical manner. **What We Look For in a Candidate** + Bachelor's degree in a related field or equivalent years of experience and expertise. Master's or relevant advanced degree is preferred. + 10 years of experience in roles involving technology-driven process improvement, with at least 1-3 years in AI/ML projects or digital transformation initiatives + Experience linking AI solutions to business strategy and demonstrating tangible business value (e.g., cost reduction, revenue growth, customer satisfaction improvements) + Hands-on experience with large language models (LLMs), including open-source and commercial offerings, and advanced prompt engineering. + Expertise in model optimization techniques such as retrieval-augmented generation (RAG), fine-tuning, reinforcement learning, and pre-training. + Familiarity with agentic AI patterns, multi-agent systems (including control patterns), and orchestration frameworks (e.g., LangChain, LangGraph) is a strong plus. + Strong background in NLP, supervised learning, and deep learning, with a record of deploying impactful AI/ML solutions at scale. + Proficiency in Python and modern ML frameworks such as PyTorch, TensorFlow, and Huggingface. + Capable of being involved in multiple projects in parallel using agile or hybrid methodologies. Demonstrated ability to work cross-functionally to deliver complex projects on schedule. + Excellent analytical thinking to interpret large datasets and model outputs. Creative problem-solving aptitude to tackle complex process challenges with AI-driven solutions + Solid understanding of AI ethics, data privacy, and security best practices. Experience in ensuring compliance with regulations (e.g., GDPR) in technology projects. Committed to using AI responsibly and fostering trust in AI solutions deployed within the organization **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340696 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$142.6k-190.1k yearly 13d ago
Team Leader (ACT Team)
Goddard Riverside Community Center 3.5
New York, NY jobs
Job Details ACT Team - New York, NY $65000.00 - $75000.00 SalaryDescription Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Program Description: The Assertive Community Treatment (ACT) Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves the borough of Manhattan. Purpose of Position: The Team Leader provides administrative and clinical support for the ACT team. Schedule: Monday through Friday 9:00 am to 5:00 pm Salary Range: $65,000- $75,000 Qualifications Provide case management services Carry a small caseload Perform client assessments and formulate treatment goals Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation, and other activities Refer clients to community health, substance abuse, psychiatric, and other services Accompany clients to appointments as needed Communicate regularly with clients' families about their needs and progress Serve as liaison to other service providers Maintain up-to-date client case records according to program guidelines Visit clients in residential facilities, hospitals, on the street and in other locations Rotate on-call service outside of work hours Management and Supervision Provide and document clinical supervision to staff and interns; evaluate their work and discuss progress of their clients, teach invention and advocacy skills Assist in recruitment of ACT staff members Monitor and manage staff compliance around agency and funder required trainings Ensure staff complete funder required documentation in various software applications including but not limited to AWARDS, NYCMED, and CAIRS Monitor and ensure staff compliance with data reporting according to OMH policy Assist with program administration, including managing staff schedules and developing policies and procedures Perform Program Director's duties in his/her absence Participate as an ACT team member Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge Attend supervision meetings to review client progress and case management strategies Work collaboratively with ACT team staff in a team case management model Provide client and administrative coverage as needed 5) Other duties as required Qualifications/Educational Requirements Licensed Master Social worker (LMSW) required Experience working with the seriously and persistently mentally ill population ACT Team experience preferred Skills, Knowledge and Abilities Strong communication skills, verbal and written Excellent computer skills Detail oriented and strong organizational skills Computer Skills: To perform this job successfully, an individual should be Able to work in the Microsoft Office Suite (should especially be proficient in Word and Outlook) Able to use or learn to use AWARDS, CAIRS, and NYCMED databases Able to use or learn other electronic databases, programs, and funder-related software as needed Physical Requirements Walking and climbing stairs Travel via public transportation Work Environment Field and Office work The intent of this is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job- related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
$65k-75k yearly 59d ago
Supported Employment Services Supervisor
Access-Supports for Living 4.0
Poughkeepsie, NY jobs
Hours: Monday - Friday 8am-4:30pm Rate of Pay : $24.00 per hour + Great Benefit Package Do you enjoy helping people with mental health challenges find meaningful work? We're looking for a PROS Employment Services Supervisor who is ready to lead a talented team while making a direct impact on lives across Dutchess County.What you'll do Travel regularly (across Middletown, New Windsor, Hyde Park & Millbrook) to coach Employment Specialists and partner with our five PROS clinical teams. Guide staff performance-review notes, set goals, audit outcomes, and champion continuous improvement. Carry a small caseload (8-10 clients) so you stay hands‑on, modeling best‑practice supported‑employment techniques. Collect and analyze monthly outcome data with third‑party researchers to keep our program on the leading edge. What we offer Comprehensive benefits, generous PTO, 12 paid agency holidays 403(b) with match & tuition assistance A mission‑driven culture that values professional growth What you bring 2-3 yrs in supported employment with people who have disabilities and/or mental‑health diagnoses Supervisory chops and standout organizational, engagement, and leadership skills Valid NY State driver's license & willingness to travel county‑wide Associate's degree required (Bachelor's preferred) All offers contingent on standard background, fingerprint, and MVR checks. EEO IND2024
$24 hourly Auto-Apply 15d ago
Team Leader
Graham-Windham Inc. 4.0
New York, NY jobs
Type Regular Part Time About Graham Windham In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 600 full-time employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Why you should join our team We offer an exciting opportunity for caring individuals looking to impact the lives of youth people. We offer a competitive hourly rate, ongoing professional development and a vibrant work environment at one of the leading child and family organizations in New York City. Here are some of our accolades: Harvard Business School New York City Community Partner Award Winner for excellent leadership and management (2019) Kym Watson, President and CEO inducted into the New York State Women in Human Services Hall of Fame (2019) Ranked among top New York City child welfare agencies by the NYC Administration for Children's Services for helping children find permanent homes (2016-2018) About the Program Beacon programs are school-based community centers serving children age six and older, and adults. There are currently 91 Beacons located throughout the five boroughs of New York City operating in the afternoons and evenings, on weekends, and during school holidays and vacation periods, including the summer. Beacons provide Our goal is to give each participant, regardless of age, a positive and fun learning experience in a safe, friendly environment. Team Leaders will support the Instructor with a class of students that are assigned by grade level. Classes take place M-Fri. Between 3p.m. and 6p.m. during the school year and can increase over the summer. Duties & Responsibilities · Assist the Instructor in leading lesson plans in a variety of areas including sports/recreation, arts, dance and STEM · Lead activities homework help time. · Create a safe, bully-free environment for all participants. · Maintain accurate student attendance reports. · Complete other administrative tasks as required. · Attend mandatory staff meetings and professional development trainings · Ensure that the learning environment is clean, safe and materials are prepared. · Use positive classroom management techniques. Qualifications · A minimum of one year working with elementary and/or middle schoolers in a structured afterschool environment. · Some college preferred, high school diploma or equivalency required. · Experience in working with students from diverse backgrounds, specifically low income communities. · CPR, First Aid and AED certified preferred, but not required · Track record of good customer service and organization skills. · Demonstrated ability to design lesson plans and/or teach from a qualified curriculum. · Strong group and classroom management skills. Core Competencies: Excellent Interpersonal & Conflict Resolution skills; Positive Attitude & Professional Demeanor. Must possess quality communication skills that reflect active listening. Ability to empathize with participants and plan appropriate interventions with staff and supervisor is paramount Bilingual/Spanish preferred.
$62k-82k yearly est. Auto-Apply 60d+ ago
Part Time Team Supervisor (NWT)
Goddard Riverside Community Center 3.5
New York, NY jobs
Job Details MOC Night Weekend Team - New York, NY Part Time $35.36 - $37.03 Salary/year Description Program Description: The Manhattan Outreach Consortium is a borough-wide initiative to reach out to and quickly move street homeless individuals into permanent housing. Our Night and Weekend team serves the majority of the island of Manhattan. Position Summary: To coordinate and support the activities of the team's operations on weekends, supervise staff and ensure propre reporting of outcomes. Schedule: Saturday-Sunday, Part-time: 14 hours a week (Various shifts needed on weekend) Hourly Range: $35.36-$37.03 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account. Roles, Responsibilities, and Essential Duties The team supervisor will supervise staff on their shift, coordinate assignments, ensure tasks are being completed appropriately and serve as an additional member of the team. Supervisory Tasks: Onboarding new staff Completing timesheets for staff on the supervisor's shift team Complete probationary and annual evaluations for staff on team Manage any disciplinary processes that arise with rest of NWT management team Tasks related to outreach include: Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients Outreach new and current clients in promoting service goals and escorting clients when needed Respond to special assignments from DHS, Community officials, and other organizations Communicate and build relationships with community stakeholders Respond to 311 calls regarding unsheltered individuals Assess individuals for safety and advocate for additional services when needed Document client engagements, area reports, and special assignments in MOC and DHS databases Prepare reports on shift activities and client status Assist in training of new staff and participate in group trainings for current staff Drive outreach vehicle Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan Ability to work some holiday shifts required Other duties as assigned Qualifications/Educational Requirements LMSW Preferred, Bachelor's degree required Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including at least 1 year as a licensed driver and no suspensions within the last 3 years) Skills, Knowledge and Abilities Experience with persons with mental illness or homelessness preferred Ability to be flexible in a fast paced work environment Strong written and verbal skills Team player Good judgement Computer Skills: To perform this job successfully, an individual should be: Proficient in Microsoft Outlook Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES Physical Requirements Frequent walking and standing Ability to lift up to 30 lbs, including client belongings We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
$49k-68k yearly est. 60d+ ago
Team Leader - Youth Suicide Prevention
Brooklyn Community Services 4.3
New York, NY jobs
Suicide Prevention/Team Leader Hours: Full Time 35 hours per week, Availability requires late afternoons, evenings and Saturdays. is 100% fully in-person. No remote work available Salary: $60,000 - 65,000 BCS partners with people to overcome obstacles on their pathway toward self-determination. Since 1866, founded on the principle of neighbors helping neighbors, BCS has worked in neighborhoods impacted by systemic poverty. Today, we continue to strengthen communities by fostering the educational success of children, the leadership development of youth, the employment and housing stability of adults, the advancement of individuals living with disabilities, and the empowerment of seniors and families. Our work is rooted in the struggle for social justice and through action and advocacy we commit to shine a light on barriers that perpetuate inequitable systems as a part of the collective effort to ignite change. BCS serves more than 20,000 people in 42+ programs through the work of approximately 400 staff and 900 volunteers. Position Overview: The Suicide Prevention Programs for Hispanic/Latino, black/African American, Asian American/Pacific Islander, American Indian/Alaskan Native and LGBTQI+ New York Youth and Young Adults. The Team Leader ensures an effective therapeutic milieu is established and ingrained in all aspects of the Suicide Prevention Program through the application of best practices in their work with youth and families. The primary role of this position is to establish a healthy relationship with each participant in the group and provide guidance, modeling, and opportunities for the youth as well as, independent living and parenting skills. Responsibilities: * Orient, train, and provide clinical and task supervision to program staff and interns including weekly individual and group supervision * Conduct assessments of clients per OMH and program policies and procedures * Manage interactions with clients to ensure an appropriate level of support is provided in an efficient manner * Provide crisis intervention, suicide prevention, and brief supportive counseling to young adults who are in emotional distress * Oversee responsibility for maintenance of individuals records, including timely documentation as required the Office of Mental Health * Act as member of an interdisciplinary treatment team including facilitation of weekly administrative, clinical, and utilization review meetings * Assist in managing day to day activities in the absence of the Program Director * Coordinate special projects related to treatment services, quality assurance, and intake * Develop training and guidance materials to ensure staff competence and program continuity * Provide direct individual and group clinical services and case management, as needed * Provide crisis management, as appropriate * Carry a twenty-four hour support cell phone in rotation with Program Director * Participate in agency-wide groups and meetings as required * Other tasks as may be required Qualifications Required: * Master of Arts, MSW or Masters in Mental Health Counseling * Two years post-graduate experience in mental health or closely related field * One year supervisory experience * Experience with group work and family work, and a commitment to working with young adults and their families. * Ability to work with culturally diversified individuals. * Ability to conduct training and on-going workshops; ability to plan events. * Must have knowledge and experience in child development, safety, and nutrition; adult learning principles, and family dynamics. * Must be a strong communicator and have the ability to motivate others. * Must have knowledge of community resources and skills to link families with appropriate agencies and services. * Ability to establish professional boundaries and engage in professional behaviors that emulate a high level of ethics and objective/non-judgmental approaches * Must undergo pre-employment screenings such as the Criminal Background Check required by DOHMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities
$60k-65k yearly 60d+ ago
Team Leader - Youth Suicide Prevention
Brooklyn Community Services 4.3
New York, NY jobs
Job Description Suicide Prevention/Team Leader Hours: Full Time 35 hours per week, Availability requires late afternoons, evenings and Saturdays. is 100% fully in-person. No remote work available Salary: $60,000 - 65,000 BCS partners with people to overcome obstacles on their pathway toward self-determination. Since 1866, founded on the principle of neighbors helping neighbors, BCS has worked in neighborhoods impacted by systemic poverty. Today, we continue to strengthen communities by fostering the educational success of children, the leadership development of youth, the employment and housing stability of adults, the advancement of individuals living with disabilities, and the empowerment of seniors and families. Our work is rooted in the struggle for social justice and through action and advocacy we commit to shine a light on barriers that perpetuate inequitable systems as a part of the collective effort to ignite change. BCS serves more than 20,000 people in 42+ programs through the work of approximately 400 staff and 900 volunteers. Position Overview: The Suicide Prevention Programs for Hispanic/Latino, black/African American, Asian American/Pacific Islander, American Indian/Alaskan Native and LGBTQI+ New York Youth and Young Adults. The Team Leader ensures an effective therapeutic milieu is established and ingrained in all aspects of the Suicide Prevention Program through the application of best practices in their work with youth and families. The primary role of this position is to establish a healthy relationship with each participant in the group and provide guidance, modeling, and opportunities for the youth as well as, independent living and parenting skills. Responsibilities: Orient, train, and provide clinical and task supervision to program staff and interns including weekly individual and group supervision Conduct assessments of clients per OMH and program policies and procedures Manage interactions with clients to ensure an appropriate level of support is provided in an efficient manner Provide crisis intervention, suicide prevention, and brief supportive counseling to young adults who are in emotional distress Oversee responsibility for maintenance of individuals records, including timely documentation as required the Office of Mental Health Act as member of an interdisciplinary treatment team including facilitation of weekly administrative, clinical, and utilization review meetings Assist in managing day to day activities in the absence of the Program Director Coordinate special projects related to treatment services, quality assurance, and intake Develop training and guidance materials to ensure staff competence and program continuity Provide direct individual and group clinical services and case management, as needed Provide crisis management, as appropriate Carry a twenty-four hour support cell phone in rotation with Program Director Participate in agency-wide groups and meetings as required Other tasks as may be required Qualifications Required: Master of Arts, MSW or Masters in Mental Health Counseling Two years post-graduate experience in mental health or closely related field One year supervisory experience Experience with group work and family work, and a commitment to working with young adults and their families. Ability to work with culturally diversified individuals. Ability to conduct training and on-going workshops; ability to plan events. Must have knowledge and experience in child development, safety, and nutrition; adult learning principles, and family dynamics. Must be a strong communicator and have the ability to motivate others. Must have knowledge of community resources and skills to link families with appropriate agencies and services. Ability to establish professional boundaries and engage in professional behaviors that emulate a high level of ethics and objective/non-judgmental approaches Must undergo pre-employment screenings such as the Criminal Background Check required by DOHMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities
$60k-65k yearly 11d ago
Visitor Experience Team Lead
Storm King Art Center 3.9
New Windsor, NY jobs
Who We Are Storm King Art Center is a 500-acre outdoor museum located in New York's Hudson Valley, where visitors experience large-scale sculpture, site-specific commissions, and groundbreaking temporary exhibitions under open sky. Storm King's unique landscape offers opportunities for the public to experience time outdoors and engage with art in an open and accessible environment, while artists create some of their most ambitious works in conversation with the natural world. As a member of the Storm King team, you will be part of our mission to protect and celebrate both the creative and the natural world around us. Our team is committed to fostering a diverse, supportive, and inclusive workplace, where every employee can thrive and grow. Position Summary This position coordinates and oversees the day-to-day operations in assigned zones. Team Leads provide a security presence onsite. They also ensure visitors have an exceptional experience by answering questions, providing general information and assisting in wayfinding. Why Join Us? At Storm King, we believe in nurturing our people as much as we do our art and land. Here's what you can expect: Collaborative and Inclusive Culture: Work in an environment that values each team member's perspective and fosters a spirit of inclusivity and collaboration. Professional Growth: With a focus on innovation, we support your development through ongoing training, mentoring, and opportunities to enhance your skills. Flexibility and Balance: Enjoy a work environment that promotes work-life balance, with flexibility to meet both professional and personal needs. Comprehensive Benefits: We offer a generous benefits package that reflects our commitment to the well-being of our team. Responsibilities Responsibilities include but are not limited to the following: Fulfill the role of all posts, ensuring proper coverage and function for daily operations Promote a congenial work environment, relay information from daily briefings, address staff concerns and problem-solve strategies for handling customer service situations Provide a security presence during non-public hours as appropriate Issue trespassing notices Monitor cameras Perform daily open and closing procedures Perform daily cash handling procedures Provide customized service, responding to each visitor's needs: directions about accessibility, Bloomberg Connects, parking, activities for children and families, wheelchairs, etc. Lead or assist in site-wide emergency responses in alignment with the Emergency Response Plan Report and respond to general safety concerns Ensure proper break and rotation schedules are adhered to and covered by performing continuous patrols of the site and filling in when needed Includes Bike Rentals, Trams, and Admissions Support daily site operations Fulfill cart requests Assist with set up and breakdown of events and programs Manage a safe flow of traffic on site Maintain alcohol perimeters Restock visitor resources and spaces throughout the site Support the training of Visitor Experience Attendants Respond to visitor complaints and escalate as appropriate Complete daily, weekly, and monthly site tasks including but not limited to: Laundry Weekly inspections of carts, trams, and sculptures Monthly bike and helmet inventory Monthly AED (Automated External Defibrillator) & First Aid Kits check Attend meetings as appropriate. Complete and file incident reports, commercial release forms, and bike waivers Off Hours Monitoring Code/Key holders as appropriate Event Support Skills & Qualifications Minimum of 1 season of Storm King Visitor Experience service required Previous cash handling experience required Strong interpersonal and customer service skills Proficiency working well both individually and as part of a team A strong belief in Storm King's mission and vision, and the ability to articulate this in a persuasive and inspiring manner Demonstrated passion for the visual arts, with a strong commitment to making art collections more accessible and meaningful to the general public Ability to represent Storm King and its mission to a wide external audience; communicate effectively and interact with all levels of staff, the public and visitors in a positive, professional, and friendly manner Proven capability to juggle multiple priorities simultaneously; making sound judgments and decisions Experience performing with a high level of professionalism and integrity Expected to be reliable, punctual, and flexible Valid Class D driver's license with a clean record, without driving restrictions CPR/First Aid Certification preferred Working Environment Ability to maneuver outdoors, in all weather conditions, on 500 acres of hills, grass, and gravel path ways Ability to stand or walk for long periods of time Occasional lifting, stooping, or bending Ability to vocalize in a two-way radio Ability to lift/move up to 30 lbs. individually and 50 lbs. with assistance Ability to operate a Point-of-Sale System (cash register) This role is represented by the Civil Service Employees Association (CSEA) Local 1000, AFSCME, AFL-CIO and is governed by a collective bargaining agreement (CBA) between Storm King and CSEA Local 720 (Unit VS) Hours/Schedules This position is full-time, non-exempt. Schedules may vary based on seasonality and organizational needs. Typical schedule for this role will be: 4 10-hour shifts Weekends and holidays are required during the season Shifts may vary during the offseason Benefits and Salary Storm King Art Center offers a collaborative and supportive environment where employees can thrive. Our benefits package reflects our commitment to work-life balance and includes comprehensive health benefits, retirement savings, and resources to support your well-being. Hourly Rate: $22.66 hourly Work Environment: Onsite How to Apply To be considered for this role, please submit your cover letter and resume. We're excited to meet individuals who are passionate about creating a positive impact in the workplace and contributing to Storm King's legacy of art and nature. Only those being considered will be contacted. No phone inquiries, please. This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned. Storm King Art Center is dedicated to creating a workplace that reflects our values of accessibility, inclusion, and respect for all. We are an equal opportunity employer and make employment decisions based on merit, without regard to protected characteristics. Storm King Art Center does not discriminate based on race, color, religion, creed, sex, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, sexual orientation, gender identity or expression, or any other related consideration.
$22.7 hourly 4d ago
Outlet Customer Service Floor Supervisor
Goodwill Industries of Greater New York 3.1
New York, NY jobs
Outlet Customer Service/Floor Supervisor REPORTS TO: Outlet Store Manager Our Mission Goodwill Industries empowers individuals with disabilities and other barriers to employment to gain independence through the power of work. The first Goodwill in the New York Metropolitan area originated in Brooklyn in 1915. Over 100 years later, we're helping more than 45,000 people a year - through our 40 stores and 57 programs - to more fully and independently participate in society. Overview The Outlet Customer Service/ Floor Supervisor is responsible for supporting the Outlet Store Manager in the daily Front Operation of the Outlet and overall customer service experience. This includes to ensure that all office and Cash handling is in compliance with Goodwill Policy and Procedure. He/she will demonstrate leadership by modeling the Goodwill NYNJ CARE service standards to elevate Outlet sales performance. This individual will help to train, develop and coach all Front-End Store associates/Outlet Specialists to achieve all set expectations. The Customer Service / Floor Supervisor can execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Key Responsibilities First and foremost, through front end leadership, ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the Outlet Ensure the best possible experience and that every customer is engaged, and they receive the best possible service and the atmosphere is positive and safe. Ensure all Merchandise Rotations are executed smoothly, and the Outlet Atmosphere is positive and safe for all customers. (This includes crowd control and safety reinforcement) (This includes crowd control and safety reinforcement) Meet and exceed customer expectations, driving positive sales growth and Brand experience by modeling the CARE service model. Ensure the Outlet selling floor is neat, clean, organized and always reflects the correct visual image. (including cash wrap and Outlet front entrance.) Participate in Outlet front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to Front associates regarding customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Provide positive feedback and appreciation to staff, to increase their engagement that may result in increased productivity. Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development. Partner with the Outlet Operations team to ensure the execution of merchandise flow to the salesfloor and visual merchandising standards within the Outlet are met. (This includes partnering with Senior Management on Strong Visual execution of the Showcase Program.) Coordinate with Specialists Team /Floor Associates to ensure that Outlet Salesfloor Is prepared for every merchandise rotation. (This includes recovery of the sales floor, and merchandise adjustments.) Proactively resolve customer concerns consistent with Company policy and focused on positive customer experience. Partner quickly with store leadership team on elevated customer issues. Capture customer data utilizing Company tools (POS), for the purpose of connecting with the customer, building relationships and personalizing future customer development opportunities. Perform sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Drive Goodwill brand loyalty through knowledge of Goodwill Rewards program, consistently informing customers of the benefits of participation. Support store operations by maintaining loss prevention awareness. Be Aware of all Loss prevention on the front end. (This Includes Train /Develop Front End Staff to be sure that all items are checked out with accuracy. (Cart Checking, Line Busting) advising Senior management of any unusual activity.) Ensure that all Outlet office functions - including cash handling, store deposit paperwork, etc. - are being completed accurately and in a timely manner. (This includes all Audits being performed in accordance with Best Practice and GWNYNJ Policy and Procedure.) Understand and adhere to all company policy and procedures. (Lead by Example) Serve as floor leader or manager-in-charge during absence of Senior Outlet Store Managers Participate in open and close procedures Perform other duties and tasks as assigned by Store Manager. Key Requirements 1+ years of retail sales or customer service experience. Proven ability to drive and exceed individual and store results. Proven ability to build lasting relationships with customers and colleagues. Ability to adapt to and engage with different customers. Strong verbal and written communication skills with customers, sales leadership team and colleagues. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Accuracy and attention to detail required. Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. Willing to be Forklift Certified Additional Qualifications High School Diploma or Equivalent preferred. Strong interpersonal and communication skills (verbal and written). Must be able to stand for long periods of time and able to push/pull up to 50lbs and lift 25lbs. Must have open availability and able to work holidays. Your schedule will be based on business needs. Covid-19 Update - In alignment with New York City's decision to lift the private employer vaccination requirements, effective November 1, 2022, Retail Employees in NYC are now exempt from submitting vaccination proof and/or no longer required of submitting proof of weekly PCR/Antigen(Rapid) testing if they have requested medical/ religious accommodation. Retail stores in NJ and Upstate continue to be exempt as per New Jersey and New York State Guidelines.
$22k-30k yearly est. 23d ago
Outlet Customer Service Floor Supervisor
Goodwill Industries of Greater New York 3.1
New York, NY jobs
Outlet Customer Service/Floor Supervisor REPORTS TO: Outlet Store Manager Our Mission Goodwill Industries empowers individuals with disabilities and other barriers to employment to gain independence through the power of work. The first Goodwill in the New York Metropolitan area originated in Brooklyn in 1915. Over 100 years later, we're helping more than 45,000 people a year - through our 40 stores and 57 programs - to more fully and independently participate in society. Overview The Outlet Customer Service/ Floor Supervisor is responsible for supporting the Outlet Store Manager in the daily Front Operation of the Outlet and overall customer service experience. This includes to ensure that all office and Cash handling is in compliance with Goodwill Policy and Procedure. He/she will demonstrate leadership by modeling the Goodwill NYNJ CARE service standards to elevate Outlet sales performance. This individual will help to train, develop and coach all Front-End Store associates/Outlet Specialists to achieve all set expectations. The Customer Service / Floor Supervisor can execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Key Responsibilities First and foremost, through front end leadership, ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the Outlet Ensure the best possible experience and that every customer is engaged, and they receive the best possible service and the atmosphere is positive and safe. Ensure all Merchandise Rotations are executed smoothly, and the Outlet Atmosphere is positive and safe for all customers. (This includes crowd control and safety reinforcement) (This includes crowd control and safety reinforcement) Meet and exceed customer expectations, driving positive sales growth and Brand experience by modeling the CARE service model. Ensure the Outlet selling floor is neat, clean, organized and always reflects the correct visual image. (including cash wrap and Outlet front entrance.) Participate in Outlet front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to Front associates regarding customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Provide positive feedback and appreciation to staff, to increase their engagement that may result in increased productivity. Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development. Partner with the Outlet Operations team to ensure the execution of merchandise flow to the salesfloor and visual merchandising standards within the Outlet are met. (This includes partnering with Senior Management on Strong Visual execution of the Showcase Program.) Coordinate with Specialists Team /Floor Associates to ensure that Outlet Salesfloor Is prepared for every merchandise rotation. (This includes recovery of the sales floor, and merchandise adjustments.) Proactively resolve customer concerns consistent with Company policy and focused on positive customer experience. Partner quickly with store leadership team on elevated customer issues. Capture customer data utilizing Company tools (POS), for the purpose of connecting with the customer, building relationships and personalizing future customer development opportunities. Perform sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Drive Goodwill brand loyalty through knowledge of Goodwill Rewards program, consistently informing customers of the benefits of participation. Support store operations by maintaining loss prevention awareness. Be Aware of all Loss prevention on the front end. (This Includes Train /Develop Front End Staff to be sure that all items are checked out with accuracy. (Cart Checking, Line Busting) advising Senior management of any unusual activity.) Ensure that all Outlet office functions - including cash handling, store deposit paperwork, etc. - are being completed accurately and in a timely manner. (This includes all Audits being performed in accordance with Best Practice and GWNYNJ Policy and Procedure.) Understand and adhere to all company policy and procedures. (Lead by Example) Serve as floor leader or manager-in-charge during absence of Senior Outlet Store Managers Participate in open and close procedures Perform other duties and tasks as assigned by Store Manager. Key Requirements 1+ years of retail sales or customer service experience. Proven ability to drive and exceed individual and store results. Proven ability to build lasting relationships with customers and colleagues. Ability to adapt to and engage with different customers. Strong verbal and written communication skills with customers, sales leadership team and colleagues. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Accuracy and attention to detail required. Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. Willing to be Forklift Certified Additional Qualifications High School Diploma or Equivalent preferred. Strong interpersonal and communication skills (verbal and written). Must be able to stand for long periods of time and able to push/pull up to 50lbs and lift 25lbs. Must have open availability and able to work holidays. Your schedule will be based on business needs. Covid-19 Update - In alignment with New York City's decision to lift the private employer vaccination requirements, effective November 1, 2022, Retail Employees in NYC are now exempt from submitting vaccination proof and/or no longer required of submitting proof of weekly PCR/Antigen(Rapid) testing if they have requested medical/ religious accommodation. Retail stores in NJ and Upstate continue to be exempt as per New Jersey and New York State Guidelines.
$22k-30k yearly est. Auto-Apply 22d ago
Assistant Team Leader
Goodwill of The Finger Lakes 4.0
Rochester, NY jobs
Job Description The Assistant Team Leader is responsible for supporting the Store Team Leader and assigned store(s) in the processing and merchandising of donations and new good merchandise. When serving as Leader on Duty (LOD) is responsible for assuring safety, sales, production, programs and services and other standards are maintained. This position will also partner with other members of the Donated Goods Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages production and merchandising of assigned departments. Consistently meets or exceeds daily, weekly, and monthly production goals for assigned operation. Understands the production process and works to develop efficiencies or continuous improvements in coordination with Store Team Leader. Communicates production goals and ensures team members understand the relationship between store sales and Goodwill's mission. Motivates team members to achieve goals. Performs the duties of team members as staffing needs arise. Trains new employees within operation on processes and procedures and follows through on additional training/retraining as needed. Monitors the levels of merchandise on the floor and adjusts production goals and pull process as necessary. Provides input for employee scheduling and properly record hours worked for assigned operation. Develops merchandise displays in coordination with Store Team Leader for assigned departments: Ensures the proper maintenance of merchandise displays. Keeps racks and fixtures set to standards. Maintains proper security of all company assets. Acts as Safety Ambassador for assigned location, adhering to Safety Ambassador expectations. Assists the Store Team Leader with store employee meetings as necessary for employees in assigned operation. Serves as Leader on Duty as dictated by schedule: Ensures safe work practices are followed at all times Ensures the facility is neat, clean, and organized to prevent injury or accident. Ensures employees, volunteers, community service personnel and others use safe work methods at all times. Assists with supervising the daily cash drawer balances and deposits of store receipts: Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions. Balances cash and deposits store receipts as required. Assists with the transmission of all required reports. Assists with the supervision of all employees. Reviews customer concerns and resolves appropriately. Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor) Assists in ensuring that store equipment is kept in proper working order. Promptly notifies Facilities Department or Warehouse of defects, or Information Technology of problems relating to the computer systems and e-mail. Contributes to the effectiveness of the store by performing all other tasks as assigned. SUPERVISORY RESPONSIBILITIES: Directly supervises store team members, volunteers and community service personnel in assigned operation in accordance with the organization's policies and applicable laws. Responsibilities include providing input for hiring and training new employees; planning, assigning and directing work; providing input for annual performance appraisal; rewarding and disciplining employees in coordination with Store Team Leader; addressing complaints and resolving problems as it relates to assigned operation. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or GED required, associate's degree preferred. Minimum of one year retail experience with at least six months supervisory experience. LANGUAGE SKILLS: Ability to read and understand documents such as receipts, time cards, policy manuals. Ability to write routine reports. Ability to speak effectively and communicate clearly to other employees and customers. MATHEMATICAL AND COMPUTER SKILLS: Ability to calculate figures such as discounts, percentages, interest and sales volumes. Must be proficient in Microsoft office programs such as Word, Excel and Outlook WORK ENVIRONMENT: While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment. AVAILABILITY: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS: Physical Demands- Assistant Team Leader Frequency Never Almost Never Occasionally Frequently Often Sitting X Standing X Walking X Bending over X Crawling X Reaching Overhead X Crouching X Kneeling X Balancing X Lifting and Carrying 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 75 lbs. X 76 to 100 lbs. X over 100 lbs. X Push/ Pull Max Force 0 to 20 lbs. X 21 to 39 lbs. X 40 to 59 lbs. X 60 to 100 lbs. X We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
$27k-33k yearly est. 10d ago
Night Associate Team Leader, Court Services
Center for Alternative 4.2
Team leader job at The Center For Alternative Sentencing And Employment Services (cases)
Job Title: Night Associate Team Leader, Court Services CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The CASES Court services department services facilitate court mandates or endorsed programming at all points in the criminal legal process. CASES operates alternative to detention (ATD) and alternative to incarceration (ATI) community-based programs that are facilitated by the NYS Office of Court Administration (OCA) judiciary. CASES interfaces with multiple stakeholders to support these ATD and ATI program options for thousands of defendants in multiple boroughs. Specifically, the arraignment team screens approximately 10,000 defendants per year for ATD and ATI programs, Supervised Release and new START. Additionally, the ATI intake assessment team screens 500 amount per year to divert people into 3 (three) CASES community-based programs, Reframing Opportunity Alternatives and Resilience (ROAR), Nathaniel Community Success (NCS) and Nathaniel Assertive Community Treatment (NACT). All Court services teams are dedicated to the CASES mission, facilitating release and positive court outcomes. Shift Hours: This position is full-time Saturday - Wednesday from 5:00 PM - 1:00 AM. Salary: The salary for this role is $75,000 - $82,000 per year. Location Address: 100 Centre Street, New York, N.Y. 10013. Our office is easily accessible by public transportation. Workplace Flexibility: On-site (for roles that are 100% in-office/in-person) What You Will Be Doing: Maintain excellent professional relationships with Judges, District Attorneys, defense counsel, Probation, and other Court partners to facilitate program admissions and maintain CASES' credibility in Court Review referrals to determine a person's eligibility for CASES' programs, including arrest case information, RAP sheet, attorney recommendations, and preliminary information about participant needs Engage potential participants and their legal representation in and around the Courtroom Undertake clinical screening interviews with potential participants to explain CASES' program(s) and administer and score standardized mental health, drug use, and other screening instruments to identify needs and suitability for CASES' programs Assess acute clinical needs of participants and implement effective evidence-based strategies for participants to obtain such needs Ensure participants are matched to the appropriate CASES program based on assessed needs and eligibility Achieve monthly intake and other performance targets Accompany participants to all Court appearances and advocate to judges, verbally and through written Court reports, for participants to be enrolled or maintained in CASES' services Complete all necessary intake paperwork, including entering participant information into the Salesforce databases Ensure participants understand the conditions of their release or plea agreement and expectations regarding participation in CASES program Collaborate with CASES colleagues in the community, who are providing services, to ensure the Court's community supervision conditions are being met Provide timely notification to the Court when participants are not in compliance, have gone missing (absconded), failed to report as required, been rearrested Collect and track information on participants' intake and re-arrest cases, as well as warrants Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor What We Are Looking For: Bachelor's degree in social work or related field required At least two years mentorship experience At least three years of experience in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders. Experience understanding family systems based on diversity of cultural and ethnic backgrounds Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery Ability to mentor and provide concrete, constructive feedback to others Knowledge of the NYC criminal justice system, court processes and diversion services and sensitivity to issues facing justice-involved individuals Proven ability to function effectively in a high paced and stressful environment Ability to work effectively with a diverse group of participants and staff Ability to quickly gather and evaluate the accuracy of information and use good judgment within time constraints and high-volume courtrooms Excellent public speaking skills. Ability to formulate persuasive verbal arguments for eligible defendants to be placed in CASES programs. Excellent analytical and written skills Ability to work autonomously Preferred Skills: Preferred but not required: Fluency in Spanish. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off - starting at 25 days-off annually, plus an additional summer self-care day 12 Paid Holidays per year Retirement 403b Competitive matching up to 6% Employee Referral Program Visit ********************** to learn more about benefits offered by the CASES Our Values At CASES, we like to move with PURPOSE , which reflects our values: PEOPLE| Hold people's stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
$75k-82k yearly Auto-Apply 10d ago
Team Leader, Maintenance
Women In Need, Inc. 4.3
New York, NY jobs
Job Description Win Maintenance Team Leader Maintenance Team Leader FLSA Status: Non-Exempt Department: Maintenance Reports to: Maintenance Director Pay: $18.91 None Purpose of the Position: The Maintenance Team Leader is responsible for maintaining the interior and exterior of the building, ensuring a safe, clean and pleasant environment for all staff, residents and visitors. S/he takes the lead on special maintenance projects and provides direction to maintenance staff. Responsibilities: Maintain a safe, clean and pleasant environment for all staff, residents and visitors. Provide the supervisor and director with specific information concerning maintenance priorities. Provide daily cleaning of the facility and facility grounds, including snow and ice removal. Maintain reports on the exterior of the building free from graffiti and other conditions that are unsightly. Repair or replace damaged furniture, appliances and equipment as needed. Spackle, sand and paint walls and ceilings as required. Perform minor plumbing repairs. Perform routine unit maintenance inspections. Conduct routine inspections and perform seasonal cleaning and repairs of A/C and heating units. Inspect and repair smoke and carbon monoxide detectors. Repair and change door locks. Sheetrock walls. Accept supervision and direction from the maintenance managers. Perform minor electrical repairs. Monitor records about building maintenance and repairs. Perform other related duties as directed by a maintenance manager or transitional housing manage. Essential Functions: Must be able to regularly lift up to 50 pounds. Must be able to ascend/descend up to 8 flights of stairs. Must be able to work with hazardous substances with proper protective equipment. Qualifications: Commitment to Win's mission, vision, and values. High school diploma or equivalent preferred. Valid, clean driver's license a plus. Ability to interact effectively with the client population. Ability to effectively work in a team environment. Bilingual - English/Spanish is a plus. Core Competencies: Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has good work ethics. Facilitating Change: Delivers high quality results consistently. Seeks to learn new skills and participates in professional development. Managing Performance: Works effectively with peers and interacts respectfully with clients and coworkers. Participates actively in team meetings. Demonstrates empathy. Applying and Developing Expertise: Demonstrates depth of knowledge and skill and applies technical knowledge to solve a range of problems. Communicating and Collaborating: Understands and embodies the values and mission of Win. Keeps the supervisor informed about progress and problems. Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$18.9 hourly 3d ago

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Updated December 11, 2025

Team Leader jobs at The Center For Alternative Sentencing And Employment Services (cases)

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