Voltage Park is on a mission to make machine learning infrastructure accessible to all, from large enterprises and research universities, to seed-stage startups and nonprofits. We believe that providing seamless access to compute with pricing and inventory transparency is the future of access to GPUs.
As part of this effort, we are seeking a Technical Account Manager in San Francisco to drive the success of customers using our GPU infrastructure. The ideal candidate is passionate about technology, skilled at building strong customer relationships, and excels at guiding customers to maximize the value of their cloud infrastructure investments.
As a TAM, you will act as the primary point of contact for our portfolio of customers, ensuring their needs are met, challenges are resolved, and growth opportunities are identified. You will collaborate cross-functionally with Sales and Engineering teams to deliver a seamless customer experience.
This is a fully remote position, although candidates must be based in the continental United States.
What You'll Do
Build and maintain trusted relationships with customers, acting as the primary point of contact for their needs.
Host regular, data-driven partnership reviews with key customers
Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction.
Act as the primary owner of the onboarding process, ensuring technical and operational readiness with internal teams while meeting customer expectations
Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximize value and retention
Proactively understand customer use cases and co-design solutions tailored to their needs, enabling them to maximize the value of our platform
Provide guidance on optimizing workloads, scaling infrastructure, and leveraging our GPU capabilities for specific AI, ML, or HPC workflows
Drive Customer Engagement: Develop strategies for product onboarding, adoption, and retention, focusing on educating customers, overcoming barriers, and enhancing satisfaction and loyalty.
Monitor and Improve Performance: Track key performance indicators (KPIs) such as customer satisfaction, churn rate, and customer lifetime value. Use these insights to continuously refine strategies and processes.
Strategic Leadership: Collaborate with the Director of Customer Experience to execute strategic initiatives. Provide data-driven insights and stay updated on industry trends to recommend improvements and maintain a competitive edge.
Nice to have
Experience in High-Growth Environments: Experience working in rapidly scaling companies or startups, where agility and adaptability are critical for success.
Who You Are
4+ years of experience in a customer success or customer facing role, with a clear track record of success in managing customer relationships and driving retention and growth
Cloud Infrastructure Experience: Prior experience working in a cloud infrastructure company, with a solid understanding of the unique challenges and goals of a customer success program in this environment.
Ability to work with engineering teams and explain complex technical concepts to non-technical stakeholders
Ask the right questions to understand people's underlying needs and can lead internal teams to deliver on those
Exceptional communication, presentation, and interpersonal skills
Extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record
Process Improvement: Experience in designing and leading the implementation of new processes, with a focus on operationalizing them within a team or organization
Data-Driven Decision-Making: Proficient in using advanced data analytics platforms to create dashboards and leverage KPIs for executive reporting, strategic decision-making, and continuous improvement
Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter.
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$115k-165k yearly est. 1d ago
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Remote Oracle Cloud Tech Director - Transformation Leader
Huron Consulting Group Inc. 4.6
Chicago, IL jobs
A leading consulting firm is seeking a Digital Consulting Director specializing in Oracle Cloud Technical Architecture. The role involves managingtechnical design, client relationships, and project economics while supporting team professional development. Ideal candidates will have extensive experience in consulting and Oracle systems, with a strong technical background in cloud solutions. This role offers a competitive salary and benefits, including performance incentives.
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$123k-178k yearly est. 3d ago
Technical Product Manager
Hispanic Alliance for Career Enhancement 4.0
Boston, MA jobs
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purposeādriven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Position Summary
CVS Health is seeking a Technical Product Manager to support the development, launch, and optimization of our Rebate forecast engine and formulary tuner product suite. This role is ideal for a strategic thinker with strong analytical skills and a passion for improving healthcare solutions. Product team members are collectively obsessed with the client and end user's needs, designing, and adjusting features to anticipate those needs through continual refinement of the product roadmap. You'll work closely with the Senior Manager and crossāfunctional teams to ensure our products meet client expectations and deliver measurable value. This includes supporting goātoāmarket efforts, refining and launching product features, program monitoring, and driving performance through data insights.
Key Responsibilities
Take ownership of key product roadmap items by defining strategies or features, conducting feasibility studies and business cases, outlining next steps, executing plans, and ensuring that they are delivering value to our clients and the enterprise.
Ensure milestones are met through effective project management and coordination across workstreams, identifying and communicating dependencies and risks.
Monitor program performance rigorously, proactively resolving issues to ensure flawless execution and continuous improvement.
Complete analyses and use data to inform decisions; present recommendations to leaders in efforts to develop products and solutions which will have a profound impact on the strategic direction of the company.
Create and manage documentation on product operations, outcomes, and financials.
Partner with stakeholders and multiple teams across the enterprise to ensure stakeholder satisfaction, operational effectiveness and program financial goals are achieved.
Develop presentations and briefings for internal and external stakeholders.
Become a subject matter expert for Rebate forecast engine and formulary tuner.
Ideal Candidate Profile
Strong analytical and critical thinking skills.
Proficient in Excel and PowerPoint; able to turn data into actionable insights and compelling presentations.
Highly collaborative, with experience working across operations, data science and data engineering, finance, marketing, and sales.
Ability to manage multiple projects simultaneously, and to identify, analyze and solve practical problems; adjusting priorities as needed and meeting deadlines.
Demonstrated team player, able to develop crossāfunctional relationships and communicate effectively with all levels of the organization.
Must be resultsāoriented; possess the ability to set the right expectations based upon the timelines and workload of crossāfunctional stakeholders; drive the project and keep others on task to meet goals.
Selfāstarter who thrives in a fastāpaced environment and can work independently with minimal guidance.
Required Qualifications
five or more years of experience in product development, product management, strategy & operations, or consulting required.
Preferred Qualifications
Prior healthcare industry experience.
Hands on technical experience such as SQL, Python, Databricks, Rally, Jira, Miro, Figma.
Experience with product lifecycle, developing business cases and testing new initiatives.
Strong written and verbal communication skills.
Excellent organizational skills.
Superior problemāsolving skills.
High level of independent judgment and initiative required.
Education
Bachelor's degree or equivalent experience required.
Master's degree preferred.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is: $83,430.00 - $222,480.00. This pay range represents the base hourly rate or base annual fullātime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or shortāterm incentive program in addition to the base pay range listed above.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/13/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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A leading health solutions company in Boston is seeking a Technical Product Manager to support the development of their Rebate forecast engine and formulary tuner product suite. The ideal candidate will have a strong analytical mindset, over five years of experience in product management, and proficiency in tools like SQL and PowerPoint. This role offers competitive pay ranging from $83,430.00 to $222,480.00 and a comprehensive benefits package. Join us in transforming health care and making a measurable impact on clients' experiences.
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$83.4k-222.5k yearly 1d ago
Oracle GRC Risk Technology Manager
Ernst & Young Oman 4.7
San Francisco, CA jobs
A leading global professional services firm is seeking a motivated Manager in Risk Technology. The successful candidate will focus on Oracle application security and controls technology enablement while managing client engagement teams. This role offers opportunities for career development within a collaborative environment. Candidates should have approximately 5 years of experience, a relevant degree, and strong project management skills. A competitive compensation package and flexible working model are offered.
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A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model.
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$150k-185k yearly 2d ago
EY-Parthenon - Strategy and Execution - Tech PE Value Creation - Director - Multiple Locations
Ernst & Young Oman 4.7
San Francisco, CA jobs
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
EY-Parthenon's unique combination of transformative strategy, transactions and corporate finance delivers real-world value - solutions that work in practice, not just on paper. Benefiting from EY's full spectrum of services, we've reimagined strategic consulting to work in a world of increasing complexity.
With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way - enabling you to shape your future with confidence.
Within EY-Parthenon's Strategy and Execution sub service line, the Tech - Private Equity Value Creation team is a specialized group focused on unlocking growth and operational efficiency for private equity portfolio companies. The team works primarily with PE-backed, SaaS businesses in the Technology, Media, and Telecommunications (TMT) sector.
Our team partners with management teams to identify critical business challenges, uncover actionable insights, and develop strategic and tactical recommendations, typically supporting execution planning and, in many cases, helping drive implementation. This is a high-impact, fast-paced environment where consultants play a key role in delivering results and shaping client outcomes.
Your key responsibilities
As a Director with EY-Parthenon's Strategy and Execution Tech - Private Equity Value Creation practice, you will be a vital member of the team leading and executing operational focused projects. Your responsibilities will include:
Own the end-to-end delivery of strategy and execution projects, including scoping, planning, and driving results in high-pressure environments.
Supervise and mentor a team of junior consultants; guide problem-solving efforts and ensure high-quality output.
Manage structured analysis to identify root causes, quantify opportunities, and develop actionable, data-backed recommendations across go-to-market, pricing, customer success, product, and operations.
Build trust with senior stakeholders and communicate complex insights in a clear, compelling manner.
Translate strategy into implementation roadmaps and partner with clients to realize value, often in hands-on, interim leadership or PMO roles.
Play a key role in proposal development, client pitches, and relationship building with private equity sponsors and portfolio companies.
Help scale the PEVC team's knowledge base, capabilities, and market presence through IP development, recruiting, and team-building initiatives.
Skills and attributes for success
Strategic Leadership: Ability to guide teams and clients through ambiguity to develop clear, actionable strategies.
Comfort in Ambiguity: Ability to bring structure and clarity to unfamiliar or evolving situations
Commercial Acumen: Strong business judgment and an understanding of how to drive value for clients
Hands-on Problem Solving: Willingness to dig into data, pressure test hypotheses, and lead teams through rigorous analysis.
Industry Fluency: familiarity with the TMT landscape, particularly B2B SaaS business models and operating challenges .
Team Development: Strong leadership skills; ability to coach, motivate, and grow junior team members.
Adaptability: Thrive in fast-paced, evolving situations, managing multiple priorities and workstreams simultaneously.
Execution Orientation: Track record of leading initiatives from idea through implementation and driving measurable impact.
To qualify for the role, you must have
A bachelor's degree in Business, Accounting, Finance, Engineering, Economics, or related field and 5 years of related work experience; or a graduate degree and approximately 3 years of related work experience.
Experience in management consulting, investment banking, corporate strategy, or operating roles with significant exposure to growth, go-to-market, or operational improvement.
Experience leading complex workstreams or full projects in a fast-paced client service environment.
Deep understanding of financial statements and operational performance metrics.
Deep familiarity with Excel-based modeling, operational diagnostics, and strategic frameworks.
Proven success in building relationships with senior client stakeholders.
Outstanding written and verbal communication skills, including the ability to craft and deliver executive-level presentations.
You must either reside in or be in a commutable distance to your office location for this position.
The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.
Ideally, you will have
MBA from a top-rated school.
Direct experience with private equity sponsors and/or PE-backed portfolio companies.
Sector experience in TMT, with particular emphasis on B2B SaaS business models.
Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.
What we look for
We're looking for intellectually curious, analytically strong professionals who thrive in fast-paced, high-impact environments. You should be energized by solving complex problems, collaborating with teams, and helping clients unlock value. If you bring an entrepreneurial mindset, a passion for technology and innovation, and a desire to grow through hands-on experience, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $205,000 to $235,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$205k-235k yearly 2d ago
Health Plan Digital & Technology Manager
Zs Associates 4.4
Boston, MA jobs
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Health Plan Digital & Technology Manager (3 openings- open to remote) What You'll Do
Demonstrate deep health plan sector knowledge with a functional expertise in key business trends/topics - including but not limited to front, middle, and back office performance
Lead client business development and client relationships
Stay abreast of current business, tech, and industry trends relevant to the client's business.
Effectively lead and motivate teams with diverse skills and backgrounds.
Manage client relationships and delivery- mitigate risks and ensure key stakeholders are kept informed about progress and expected outcomes
Provide constructive on-the-job feedback/coaching to team members.
Foster an innovative and inclusive team-oriented work environment.
Demonstrate ability to quickly assimilate new knowledge.
What You'll Bring
Bachelor's degree
MBA or Advanced Degree is highly desirable
6+ years' experience in health plan tech consulting
3+ years' experience in a senior role (manager, director) within a professional services firm
Demonstrated experience with driving commercial relationships within existing clients and in developing new prospects at the VP/director level.
Strong credentials and demonstrated success in defining and delivering digital/tech solutions
Ability to lead a virtual team of consulting professionals across multiple projects
A high level of motivation and self-starting attitude
Strong analytical and problem-solving skills
Excellent oral and written communication skills
A strong work ethic
A willingness to travel to meet client needs
Executive-level presence and communication
Perks & Benefits
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-those that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At: **********
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$138k-183k yearly est. 1d ago
Director, Tech PE Value Creation & Execution
Ernst & Young Oman 4.7
San Francisco, CA jobs
A global consulting firm in San Francisco seeks a Director to lead strategy and execution projects within the Tech - Private Equity Value Creation team. This role involves supervising a team, delivering high-impact results, and managing complex client engagements. Candidates should have significant experience in management consulting, strong leadership capabilities, and expertise in B2B SaaS business models. The compensation range is competitive, reflecting the high expectations and varied responsibilities of this position.
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$147k-227k yearly est. 2d ago
Director, CRE Tech & Digital Workplace
Ernst & Young Oman 4.7
Boston, MA jobs
A global professional services firm is seeking a Director in Corporate Real Estate to manage complex real estate issues and deliver innovative solutions. Candidates should have a strong background in technology deployment and analytics, with at least 5 years of relevant experience. This position offers the chance to work with high-profile clients and to mentor junior staff in a collaborative environment.
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$130k-189k yearly est. 1d ago
Director, Ecosystem & Technology Partnerships San Francisco
Pager 4.3
San Francisco, CA jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
Position Overview
Leading strategic partnership initiatives to expand and strengthen our enterprise software ecosystem through meaningful collaborations with technology partners, startups, and industry leaders. This role combines strategic thinking with hands-on execution to drive mutual growth opportunities and create compelling solutions for enterprise customers.
Key Responsibilities
The Director of Ecosystem Partnerships will own the vision and execution of our ecosystem strategy, aligned with corporate goals, to expand our market, drive growth and accelerate product adoption and innovation. The responsibility includes developing ecosystem strategy & plan, identifying, developing, and managing strategic technology partnerships that enhance our platform's value proposition across AI, Cloud, DevOps, ITOps, SecOps and BizOps. They will serve as the primary liaison between partners and internal stakeholders, driving joint go-to-market initiatives, solutions and technical integrations.
Core responsibilities include: developing and executing the ecosystem strategy, building and maintaining relationships with key ecosystem players, identifying market opportunities, and driving joint use-case, customer value / stories, increasing awareness through joint partner initiatives and enabling partner-influenced growth. The role requires close collaboration with product management, engineering, marketing, and sales teams to ensure alignment and successful execution of partnership initiatives. Regular travel may be required to attend industry events, meet with partners, and participate in strategic planning sessions.
Required Qualifications
10+ years of experience in leading enterprise software partnerships, ecosystem management, product development, product marketing, and/or business development within the enterprise software industry
Proven track record leading successful ecosystem or partner programs in DevOps, ITOps, developer tools, enterprise software or IT operational environments
Deep understanding of enterprise infrastructure, operations, software development, and application software landscapes with the ability to clearly articulate technical concepts to various audiences
Strong technical acumen and business insight to identify and capitalize on market opportunities and position
Demonstrated experience in building and scaling strategic partnerships, and managing multiple stakeholders across customers, partners, and internal teams
Strong established network within the enterprise software ecosystem, including executive and strategic relationships with multiple enterprise software vendors, startups & developer ecosystem
Successfully drives complex cross-functional initiatives with planning, execution and accountability
Essential Skills and Characteristics
The successful candidate will demonstrate a combination of strategic thinking and tactical execution capabilities, with an entrepreneurial mindset and the ability to operate in a fast-paced environment. They should be a self-starter with excellent communication skills, able to influence without direct authority, and capable of building consensus across diverse stakeholder groups. The role requires someone who is results-oriented, data-driven, and able to balance multiple priorities while maintaining attention to detail. They should be comfortable with ambiguity, able to create a structured path and thesis with a bias to action.
Impact and Success Metrics
Success in this role will be measured by the growth and effectiveness of partnership programs, including partner-influenced revenue, number of active integrations, partner launches, joint marketing, and strategic value created through ecosystem initiatives. The director will be expected to develop and track relevant KPIs to demonstrate program success and partner engagement.
The base salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in certain restricted regions. Location restrictions apply per role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
Comprehensive benefits package from day one
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
PagerDuty is Great Place to Work-certified and has received multiple recognitions for workplace excellence. Follow us on our careers site and @pagerduty on Instagram.
Equal Opportunity and Accessibility
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you require accommodation, please email accommodation@pagerduty.com.
PagerDuty uses the E-Verify employment verification program.
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$116k-176k yearly est. 3d ago
SAP Technology Sales Director - Chemicals & Resources
Accenture 4.7
Illinois jobs
A leading global professional services firm is seeking an experienced Sales professional in California. This role involves driving the sales process and outcomes, managing client relationships, and leveraging cloud technologies to solve complex business problems. Ideal candidates have a strong background in sales with significant experience in the Chemicals or Natural Resources industries, along with a proven track record in meeting sales quotas. Competitive compensation includes a salary range of $136,800 to $237,600, along with additional bonuses.
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$136.8k-237.6k yearly 1d ago
SAP Technology Sales Director - Chemicals and Natural Resources
Accenture 4.7
Illinois jobs
We are:
We are Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 725,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. We work with 89 of the Fortune Global 100. As of 2023, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years. And that's just the beginning.
Your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity, and your best true self to your work.
Here, you'll match your ingenuity with the latest technology to make incredible things. Together, let's create positive, long-lasting change.
Sales professionals drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and or backlog of sales, through deal origination, sales negotiations, and closure.
You are:
A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know - and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You have an intimate knowledge of the Chemicals and/or Natural Resources industries, understanding the specific complexities and value drivers technology can unlock. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies.
The work:
Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs.
Interacts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading Cloud transformation strategies and practices.
Has latitude in decision-making and determining objectives and approaches to critical assignments.
Operates within large teams and directs specific team sales activities.
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
What you need:
Minimum of 8 years selling/closing deals in the professional services space in one or more of the following areas: Systems Integration, Outsourcing, Cloud enablement & migration and IT transformation.
Minimum of 8 years Sales Pursuit Management experience.
Minimum of 2 years' experience in direct sales with quota of $20M+
Minimum of 5 years Chemicals or Natural Resources Industry experience
Minimum of 2 recent years of selling SAP
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience).
Bonus points if you have:
Deep understanding of S/4HANA
Understands disposition of workloads for cloud migration/modernization.
Experience working with hyperscaler teams.
Experience working within G2000 customers.
Experience with C-Level client relationship building and relationship management.
Proven ability to operate within a team-oriented environment.
Demonstrated commitment, teamwork and collaboration in a professional setting; either military or civilian.
High energy level, focus and ability to work well in demanding client environments.
Excellent communication (written and oral) and interpersonal skills.
Strong leadership, problem solving, and decision-making abilities.
Unquestionable professional integrity, credibility and character.
What's in it for you?
You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You'll have the chance to thrive in an environment where your ideas are valued and your voice matters.
At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain-driven design.
Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications.
You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $136,800 to $237,600
Cleveland $136,800 to $237,600
Colorado $136,800 to $237,600
District of Columbia $136,800 to $237,600
Illinois $136,800 to $237,600
Minnesota $136,800 to $237,600
Maryland $136,800 to $237,600
Massachusetts $136,800 to $237,600
New York/New Jersey $136,800 to $237,600
Washington $136,800 to $237,600
In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms. Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of Accenture Equal Opportunity and Affilative Action Policy Statement
Accenture is an EEO and Affiantive Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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$136.8k-237.6k yearly 1d ago
ServiceNow - IT Operations Management (ITOM) Manager - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Palo Alto, CA jobs
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Consulting Manager - IT Operations Management (ITOM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements.
Your key responsibilities
As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients.
Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Provide direction and feedback to team members, ensuring successful task completion.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
Ability to build and foster client relationships and demonstrate the value of EY services
Excellent business acumen with the ability to make factābased decisions and resolve conflicts
Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to support preāsales efforts including creating proposals and estimates
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 2 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - Data Foundations
ServiceNow Certified Implementation Specialist - Discovery
ServiceNow Certified Implementation Specialist - Event Management
ServiceNow Certified Implementation Specialist - Service Mapping
5+ years of Big 4 or equivalent consulting experience
Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM
Performance analytics and reporting experience - certifications are a plus
Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation.
What we offer you
At EY, we'll develop you with futureāfocused skills and equip you with worldāclass experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our teamāled and leaderāenabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40ā60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional wellābeing.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an ongoing basis.
For those living in California, please click here for additional information.
EY focuses on highāethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multiādisciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1ā800āEYāHELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$171.2k-297.2k yearly 1d ago
ServiceNow - IT Operations Management (ITOM) Manager - Tech Consulting - Open Location
Ernst & Young Oman 4.7
San Francisco, CA jobs
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Consulting Manager - IT Operations Management (ITOM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decisionāmaking. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements.
Your key responsibilities
As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients.
Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Provide direction and feedback to team members, ensuring successful task completion.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
Ability to build and foster client relationships and demonstrate the value of EY services
Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to support pre-sales efforts including creating proposals and estimates
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 2 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - Data Foundations
ServiceNow Certified Implementation Specialist - Discovery
ServiceNow Certified Implementation Specialist - Event Management
ServiceNow Certified Implementation Specialist - Service Mapping
5+ years of Big 4 or equivalent consulting experience
Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM
Performance analytics and reporting experience - certifications are a plus
Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$171.2k-297.2k yearly 2d ago
IT Senior Operations Manager - 14300
Aspiranet 4.0
San Francisco, CA jobs
Senior IT Operations Manager
Remote - South San Francisco, CA
Schedule: Full-Time - Exempt
Department: Information Technology
Reports to: Director of Information Systems
Pay Range: $100,000.00 - $130,000.00
Make a Meaningful Impact
Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a dedicated and detail-oriented Senior IT Operations Manager to join our team. If you thrive in a fast-paced, mission-driven environment and have a passion for providing excellent operational support while collaborating with the HQ team, we'd love to hear from you.
About Aspiranet
Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions: Foster Care and Adoption; Transitional Aged Youth (TAY); Residential; Intensive Home-Based Services; Behavioral Health; and Family and Community. At Aspiranet, every role contributes to creating a future where opportunity, hope, and healing are within everyone's reach.
Position Summary
The Senior IT Operations Manager is responsible for the effective delivery, security, and support of IT systems and infrastructure across the agency. Reporting directly to the Director of Information Services, the Senior IT Operations Manager will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT Operations Team. The role involves working with decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will help define and implement IT policies, procedures, and best practices. A strong candidate will bring a blend of leadership, technical depth, and a passion for service.
Key Responsibilities
Strategic Planning and Leadership
Lead IT operational and strategic planning, including fostering innovation, providing guidance on best practices, planning projects, and organizing and negotiating the allocation of resources.
Align operational improvements with business needs and end-user requirements.
Develop end-to-end view of service and operations from the customer perspective.
Create a roadmap for continual process improvement and execute on it.
Benchmark, analyze, report on, and make recommendations for IT infrastructure and systems improvements and growth.
Develop and implement IT policies and procedures for architecture, security, disaster recovery, standards, purchasing, and service provision with input from the Director of Information Services.
Operations & Service Delivery
Oversee daily IT operations including infrastructure, network, cloud services and help desk support.
Own uptime, SLAs, and system reliability metrics; implement KPIs and dashboards for visibility and continuous improvement.
Lead incident and problem management with root cause analysis and remediation strategies.
Cybersecurity & Compliance
Support cybersecurity operations, including log reviews, risk assessments, vulnerability remediation efforts, and audit readiness.
Ensure systems and policies meet HIPAA and other regulatory requirements.
Incorporate secure-by-design principles into operational standards and project planning.
Technology Planning & Project Management
Develop and manage IT operations projects and technology upgrades, including researching and recommending new solutions.
Work with stakeholders to define business and system requirements for new technology implementations.
Develop requests for proposals with input from the Director of Information Services.
Oversee IT asset management and procurement for hardware, software, and equipment.
Budgeting & Vendor Management
Assist with IT budgeting, purchasing, and cost-benefit analysis of technology initiatives.
Help manage vendor contracts and service agreements in coordination with leadership.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
Direct research on potential technology solutions in support of procurement efforts.
Team & Communication
Manage IT Operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions while fostering a high-performance, service-oriented team culture.
Maintain clear communication with leadership and staff regarding IT priorities and updates.
Qualifications
Bachelor's degree in IT, Computer Science, or related field; minimum 6 years of relevant experience with at least 2 years in a management or supervisory role.
MBA or advanced degree with a tech focus preferred.
Strong knowledge of networks (Cato, Cisco, Fortinet, Sophos), operating systems (Windows, Linux, ChromeOS, Citrix), cloud environments (Azure, AWS, GCP), and enterprise applications.
Solid understanding of cybersecurity frameworks (NIST, ISO 27001, CIS), vulnerability management, and endpoint security. Experience in regulated environments (e.g., healthcare), with working knowledge of HIPAA and PHI protection.
Strong incident response, vulnerability management, and endpoint security in operational settings.
Proven leadership skills with the ability to manage teams, projects, and budgets.
Familiar with HR and project management best practices. ITIL certification or similar preferred.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Strong customer service orientation and ability to work collaboratively across teams.
Highly self-motivated, detail-oriented, and capable of prioritizing tasks in a fast-paced, mission-driven environment.
Ability to effectively prioritize and execute tasks in an assignment-intensive environment.
Work Environment & Schedule
Remote work - IT Team Management
Monday - Friday (8:00 AM - 5:00 PM)
Equal Employment Opportunity
Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families that we serve and the organization as a whole. Aspiranet strives to provide our employees with a workplace that is welcoming, inclusive of differing world views, cultures, and lived experiences.
How to Apply
Apply today through our career portal at ************************** Join us in building brighter futures. Pro Tip: Once you're in the portal, create an account to start your application.
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$100k-130k yearly 4d ago
IT Senior Operations Manager - 14300
Aspiranet 4.0
San Francisco, CA jobs
Senior IT Operations Manager
Remote - South San Francisco, CA
š Schedule: Full-Time - Exempt
š¼ Department: Information Technology
š Reports to: Director of Information Systems
š° Pay Range: $100,000.00 - $130,000.00
⨠Make a Meaningful Impact
Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a dedicated and detail-oriented Senior IT Operations Manager to join our team. If you thrive in a fast-paced, mission-driven environment and have a passion for providing excellent operational support while collaborating and working with the HQ team, we'd love to hear from you.
ā¤ļø About Aspiranet
Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions: Foster Care and Adoption, providing support for children and families throughout the foster and adoption journey; Transitional Aged Youth (TAY), offering programs that guide young adults as they transition from foster care to independent living; Residential, delivering therapeutic care in structured, supportive environments to help youth thrive; Intensive Home-Based Services, focused on meeting individualized needs within the home, school, and community; Behavioral Health, delivering short-term, intensive mental health services for youth at risk; and Family and Community, emphasizing early intervention and family-strengthening supports. At Aspiranet, every role contributes to something greater-helping to create a future where opportunity, hope, and healing are within everyone's reach.
šļø Position Summary
The Senior IT Operations Manager is responsible for the effective delivery, security, and support of IT systems and infrastructure across the agency. Reporting directly to the Director of Information Services, the Senior IT Operations Manager will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT Operations Team. The Senior IT Operations Manager will work closely with decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also help define and implement IT policies, procedures, and best practices. A strong candidate will bring a blend of leadership, technical depth, and a passion for service.
š Key Responsibilities
Strategic Planning and Leadership
Lead IT operational and strategic planning, including fostering innovation, providing guidance on best practices, planning projects, and organizing and negotiating the allocation of resources.
Bring together the needs of the business, end users, and clients to recommend operational improvement efforts aligned to the organization's needs.
Develop end-to-end view of service and operations from the perspective of the customer.
Create a roadmap for continual process improvement and execute upon it.
Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision with input from the Director of Information Services.
Operations & Service Delivery
Oversee daily IT operations including infrastructure, network, cloud services and help desk support.
Own uptime, SLAs, and system reliability metrics; implement KPIs and dashboards for visibility and continuous improvement.
Lead incident and problem management with root cause analysis and effective remediation strategies.
Cybersecurity & Compliance
Support cybersecurity operations, including log reviews, risk assessments, vulnerability remediation efforts, and audit readiness.
Ensure systems and policies meet HIPAA and other regulatory requirements.
Integrate secure-by-design principles into operational standards and project planning.
Technology Planning & Project Management
Develop and manage IT operations projects and technology upgrades including researching and recommending new solutions.
Work with stakeholders to define business and systems requirements for new technology implementations.
Develop requests for proposal with input from the Director of Information Services.
Oversee IT asset management and procurement process for hardware, software, and equipment.
Budgeting & Vendor Management
Assist with IT budgeting, purchasing, and cost-benefit analysis of technology initiatives.
Help manage vendor contracts and service agreements in coordination with leadership.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
Direct research on potential technology solutions in support of procurement efforts.
Team & Communication
Manage IT Operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions while fostering a high-performance, service-oriented team culture.
Maintain clear communication with leadership and staff regarding IT priorities and updates.
ā Qualifications
Bachelor's degree in IT, Computer Science, or related field required; minimum of 6 years of relevant experience with at least 2 years in a management or supervisory role.
MBA or advanced degree with a tech focus preferred.
Strong knowledge of network (Cato, Cisco, Fortinet, Sophos) and operating systems (Windows, Linux, ChromeOS, Citrix), cloud environments (Azure, AWS, GCP), and enterprise applications.
Solid understanding of cybersecurity frameworks (NIST, ISO 27001, CIS), vulnerability management, and endpoint security. Experience in regulated environments (e.g., healthcare), with working knowledge of HIPAA and PHI protection.
Strong understanding of incident response, vulnerability management, and endpoint security in operational settings.
Proven leadership skills with the ability to manage teams, projects, and budgets.
Familiar with HR and project management best practices. ITIL certification or similar preferred.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Strong customer service orientation and ability to work collaboratively across teams.
Highly self-motivated, detail-oriented, and capable of prioritizing tasks in a fast-paced, mission-driven environment.
Ability to effectively prioritize and execute tasks in an assignment intense environment.
š» Work Environment & Schedule
Remote work - IT Team Management
Monday - Friday (8:00 AM - 5:00 PM)
ā¤ļø Why Aspiranet?
Competitive compensation, comprehensive benefits package, and a 403(b) retirement plan with employer matching.
Access to the free Aspiranet Employee Perks Program. Enjoy exclusive discounts on entertainment, travel, wellness, pet care, gym memberships, theme parks, and more
Enjoy the mix of remote and in-office work, supporting work-life balance
Flexible paid time off including 11 paid holidays, 10 vacation days, 10 sick leave days, two diversity days, and paid birthday time off.
Access to our employee assistance program including 24/7 crisis line; up to 6 counseling sessions per issue.
Training opportunities are available to support your ongoing development and career aspirations.
Collaborate in a supportive, inclusive, and mission-aligned culture.
Opportunity to lead meaningful initiatives that support employee wellbeing.
šļø Physical Demands
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
This position typically operates in a standard office environment. The noise level is generally quiet and remains within OSHA's established safety levels at all times.
āļø Equal Employment Opportunity
Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families that we serve and the organization as a whole. Aspiranet strives to provide our employees with a workplace that is welcoming, inclusive of differing world views, cultures, and lived experiences.
šļø How to Apply
Join us in building brighter futures.
šļø Ready to Apply?
Join us in building brighter futures.
Apply today through our career portal:
š Click here to apply: *************************
⨠Pro Tip: Once you're in the portal, be sure to create an account to get started on your application! It's quick, easy, and the first step to making a difference.
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$100k-130k yearly 1d ago
IT Senior Operations Manager - 14300
Aspiranet 4.0
San Francisco, CA jobs
Senior IT Operations Manager
Remote - South San Francisco, CA
Schedule: Full-Time - Exempt
Department: Information Technology
Reports to: Director of Information Systems
Pay Range: $100,000.00 - $130,000.00
Make a Meaningful Impact
Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a dedicated and detail-oriented Senior IT Operations Manager to join our team. If you thrive in a fast-paced, mission-driven environment and have a passion for providing excellent operational support while collaborating and working with the HQ team, we'd love to hear from you.
About Aspiranet
Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions: Foster Care and Adoption; Transitional Aged Youth (TAY); Residential; Intensive Home-Based Services; Behavioral Health; and Family and Community. At Aspiranet, every role contributes to something greater-helping to create a future where opportunity, hope, and healing are within everyone's reach.
Position Summary
The Senior IT Operations Manager is responsible for the effective delivery, security, and support of IT systems and infrastructure across the agency. Reporting directly to the Director of Information Services, the Senior IT Operations Manager will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT Operations Team. The role will work with decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also help define and implement IT policies, procedures, and best practices. A strong candidate will bring a blend of leadership, technical depth, and a passion for service.
Key Responsibilities
Strategic Planning and Leadership
Lead IT operational and strategic planning, including fostering innovation, providing guidance on best practices, planning projects, and organizing and negotiating the allocation of resources.
Align operational improvement efforts with the organization's needs, balancing business, end-user, and client requirements.
Develop end-to-end view of service and operations from the customer perspective.
Create a roadmap for continual process improvement and execute upon it.
Benchmark, analyze, and report on IT infrastructure and systems; make recommendations for improvement and growth.
Develop and implement IT policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision with input from the Director of Information Services.
Operations & Service Delivery
Oversee daily IT operations including infrastructure, network, cloud services, and help desk support.
Own uptime, SLAs, and system reliability metrics; implement KPIs and dashboards for visibility and continuous improvement.
Lead incident and problem management with root cause analysis and effective remediation strategies.
Cybersecurity & Compliance
Support cybersecurity operations, including log reviews, risk assessments, vulnerability remediation efforts, and audit readiness.
Ensure systems and policies meet HIPAA and other regulatory requirements.
Integrate secure-by-design principles into operational standards and project planning.
Technology Planning & Project Management
Develop and manage IT operations projects and technology upgrades including researching and recommending new solutions.
Work with stakeholders to define business and systems requirements for new technology implementations.
Develop requests for proposals with input from the Director of Information Services.
Oversee IT asset management and procurement for hardware, software, and equipment.
Budgeting & Vendor Management
Assist with IT budgeting, purchasing, and cost-benefit analysis of technology initiatives.
Help manage vendor contracts and service agreements in coordination with leadership.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
Direct research on potential technology solutions in support of procurement efforts.
Team & Communication
Manage IT Operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions while fostering a high-performance, service-oriented team culture.
Maintain clear communication with leadership and staff regarding IT priorities and updates.
Qualifications
Bachelor's degree in IT, Computer Science, or related field required; minimum of 6 years of relevant experience with at least 2 years in a management or supervisory role.
MBA or advanced degree with a tech focus preferred.
Strong knowledge of network (Cato, Cisco, Fortinet, Sophos) and operating systems (Windows, Linux, ChromeOS, Citrix), cloud environments (Azure, AWS, GCP), and enterprise applications.
Solid understanding of cybersecurity frameworks (NIST, ISO 27001, CIS), vulnerability management, and endpoint security. Experience in regulated environments (e.g., healthcare), with working knowledge of HIPAA and PHI protection.
Strong understanding of incident response, vulnerability management, and endpoint security in operational settings.
Proven leadership skills with the ability to manage teams, projects, and budgets.
Familiar with HR and project management best practices. ITIL certification or similar preferred.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Strong customer service orientation and ability to work collaboratively across teams.
Highly self-motivated, detail-oriented, and capable of prioritizing tasks in a fast-paced, mission-driven environment.
Ability to effectively prioritize and execute tasks in an assignment intense environment.
Work Environment & Schedule
Remote work - IT Team Management
Monday - Friday (8:00 AM - 5:00 PM)
Why Aspiranet?
Competitive compensation, comprehensive benefits package, and a 403(b) retirement plan with employer matching.
Access to the Aspiranet Employee Perks Program. Discounts on entertainment, travel, wellness, pet care, gym memberships, theme parks, and more.
Enjoy the mix of remote and in-office work, supporting work-life balance.
Flexible paid time off including 11 paid holidays, 10 vacation days, 10 sick leave days, two diversity days, and paid birthday time off.
Access to our employee assistance program including 24/7 crisis line; up to 6 counseling sessions per issue.
Training opportunities to support ongoing development and career aspirations.
Collaborate in a supportive, inclusive, and mission-aligned culture.
Opportunity to lead meaningful initiatives that support employee wellbeing.
Physical Demands
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. This position typically operates in a standard office environment with a generally quiet noise level.
Equal Employment Opportunity
Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families that we serve and the organization as a whole. Aspiranet strives to provide our employees with a workplace that is welcoming, inclusive of differing world views, cultures, and lived experiences.
How to Apply
Join us in building brighter futures.
Ready to Apply?
Apply today through our career portal: *************************
Pro Tip: Once you're in the portal, create an account to start your application. It's quick, easy, and the first step to making a difference.
#J-18808-Ljbffr
$100k-130k yearly 5d ago
Healthcare Technical Consulting Manager - IT Advisory
Hispanic Alliance for Career Enhancement 4.0
Chicago, IL jobs
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
At Huron, we help healthcare organizations transform their digital capabilities to improve clinical and financial outcomes. As a Manager on our IT Advisory Services team, you will support Huron and client leaders in creating sustainable solutions that drive meaningful results. You'll build lasting partnerships with clients, while collaborating with colleagues to solve our client's most pressing digital challenges.
You will foster a supportive, inclusive environment, empower teams and create a workplace where diverse perspectives are valued. If you're passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.
As the Healthcare Technical Consulting Manager, you will:
Partner with clients, clinicians and IT Leaders to develop and execute on multi-year IT strategies and digital transformation, aligning technology initiatives with clinical operational and financial objectives
Guide the evaluation, selection and implementation of healthcare IT solutions including EHRs, digital financial transformation, process automation and data analytics platforms
Conduct operational and technical assessments including application inventories, rationalizations and legacy system modernization to optimize workflows, enhance system performance ensuring regulatory compliance (HIPAA, CMS, Joint Commission)
Support business development opportunities by identifying technology solutions that improve clinical, operational and financial performance
Lead and mentor cross-functional teams to drive adoption of new technologies and support organizational change management
Required:
Bachelor's degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
8+ years of digital consulting experience with healthcare systems, ideally with large healthcare organizations or similar environments
Success in delivering healthcare digital transformation and IT advisory service solutions including managing scope, budgets, timelines and client relationships
Knowledge of finance and accounting systems (e.g., FP&A, revenue reconciliation, close automation), as well as ERP platforms (e.g., Workday, Oracle, SAP, Infor) is beneficial but not required
Strong critical thinking skills for data analysis, with the ability to make actionable recommendations
A willingness to travel as needed
Authorization to work in the United States
Preferred:
Experience in a matrixed organization or cross-functional team environment
Position Level
Manager
Country
United States of America
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$111k-150k yearly est. 1d ago
CPQ Solutions Architect - Comms, Media & Tech
Accenture 4.7
Illinois jobs
A leading consulting firm based in California is looking for a skilled CPQ Solutions Architect to transform client sales and quoting strategies. You'll lead teams and improve CRM systems while ensuring effective customer engagement. Ideal candidates have over 4 years of experience in architecting CPQ solutions and a solid understanding of sales team operations. This position offers competitive compensation ranging from $63,800 to $205,800 depending on experience and location. You'll be part of a dynamic, agile team where communication and leadership skills are crucial.
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