Medical Receptionist jobs at Baptist Health - 43 jobs

* Up to $500 Sign-On Bonus Baptist Beaches is currently hiring for a PRN Patient Access Rep II to join our Registration Team at our Baptist Beaches location here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics. Shift Details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays. As a Patient Access Rep II, you will be responsible for: * Accurately register all patients and update demographic and insurance information for maintenance of accurate information. * Cross-Trained in order to work in multiple patient access areas * Maintains service excellence to patients and visitors for face-to-face and telephonic encounters * Contributes to PAS Goals as defined annually * Collect co-payments, self-pay deposits, and any other form of account payments from patients. * Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced. * Able to articulate compliance documentation and ensure completion of required patient consent forms * Receives and disseminates clinical information as indicated. * Maintains patient privacy in accordance with HIPAA guidelines Certification * Maintains a professional relationship with all clinical and non-clinical team members * Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * This position requires analytical and critical thinking, excellent customer service and communication skills. This Patient Access Rep II will be located at Baptist Beaches . If you are interested in this opportunity, please apply now! Full/Part Time PRN Shift Details Various shifts Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Medical Center Beaches provides beaches residents with close-to-home access to comprehensive, high-tech medical and surgical care. Baptist Medical Center Beaches is a Magnet hospital in Jacksonville Beach, Florida, just minutes away from the Atlantic Ocean. As the only hospital located in the beach communities, Baptist Beaches provides a wide range of services for local residents. Besides being close to Jacksonville's beautiful beaches, fishing pier and multitude of golf courses, Baptist Beaches is a short drive away from TPC Sawgrass, home of The Player's Championship annual golf tournament. Baptist has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare. Baptist Beaches has been designated as a Primary Stroke Center by the Agency for Health Care Administration.

ONC Patient Access Spec 2 - Med Onc Support Services - (250003X2) Description Under general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling a hospital procedure and generating a hospital account. Demonstrates expertise with all proficiencies of a PAS 1. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule surgery and other hospital procedures. Pre-registers patient, verifies insurance eligibility and benefits, identifies those services that require an insurance authorization, notification and/or Precert. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. Qualifications High School Diploma or G. E. D. , AND an approved medical terminology certification or med term course completion with satisfactory scores within 6 months of hire AND (2) two years' experience as a PAS 1 or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting. Primary Location: TampaWork Locations: Healthplex Brandon 10740 Palm River Rd Tampa 33619Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Florida Health Sciences Center Tampa General HospitalSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteShift Hours: 11-7Minimum Salary: 16. 88Job Posting: Jan 14, 2026, 6:28:26 PM

Registration Specialist - USFTGP RCO - (250004TQ) Description The Registration Specialist will be responsible for entering accurate and complete demographics and insurance information in the EHR in a timely matter and managing patient information, including the verification of the patient insurance details and medical treatment schedules. This role will also be responsible for completing the pre-registration process to ensure outpatient procedures are screened based on assigned payors and missing or incomplete information is obtained for patient visits. Qualifications Required:High School Diploma or GEDWork Experience and Additional InformationMinimum of two (2) year's experience in healthcare and/or customer service related industry with an understanding of patient registration and insurance verification. Technical Knowledge, Skills, and Abilities· Basic computer skills with demonstrated understanding of Microsoft products. · Ability to work in a fast pace environment with repetitive tasks. Primary Location: TampaWork Locations: USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612Eligible for Remote Work: Hybrid RemoteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: Hybrid RemoteMinimum Salary: 34,091. 20Job Posting: Dec 22, 2025, 10:33:51 PM

Patient Experience Coordinator - USFTGP UMSA Patient Experience - (250004L9) Description The Patient Experience Coordinator serves as an internal consultant to ensure the delivery of a world-class experience for patients and families throughout the organization. Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose, vision and values of Tampa General Hospital. Essential Functions:Knowledge of terms specific to patient experience and data analysis Knowledge of tools and techniques related to patient experience measurement, quality and performance improvement Knowledge of how to differentiate between patient satisfaction, patient experience and patient relations. Skill in analyzing and interpreting leading and lagging indicators of performance to recognize strengths and areas of opportunity. Skill in effective interpersonal, verbal and written communication, including team-building and crucial conversations Ability to communicate in a professional environment. Ability to use computers and related software applications to efficiently and accurately prepare and maintain presentations and reports Ability to prioritize tasks appropriately with deadlines and work independently or with various stakeholders (with or without direct supervision Ability to identify and support effective interactions and outcomes, including the use of pre- and post-measurement. Qualifications Bachelor's degree in business administration, Health Administration, Communications, Nursing, Psycology, or Related Field Minimum three (3) years of work experience in patient experience, patient relations, process improvement, quality improvement, customer service or another related field. An equivalent combination of education and years of experience may be considered. Primary Location: TampaWork Locations: USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612Eligible for Remote Work: Hybrid RemoteJob: Office/Administrative/ClericalOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: Hybrid RemoteShift Hours: 8 am to 5 pm Minimum Salary: 67,288. 00Job Posting: Jan 15, 2026, 7:35:15 PM

Required: High School Diploma or GED Work Experience and Additional Information Minimum of two (2) year's experience in healthcare and/or customer service related industry with an understanding of patient registration and insurance verification. Technical Knowledge, Skills, and Abilities · Basic computer skills with demonstrated understanding of Microsoft products. · Ability to work in a fast pace environment with repetitive tasks. The Registration Specialist will be responsible for entering accurate and complete demographics and insurance information in the EHR in a timely matter and managing patient information, including the verification of the patient insurance details and medical treatment schedules. This role will also be responsible for completing the pre-registration process to ensure outpatient procedures are screened based on assigned payors and missing or incomplete information is obtained for patient visits.

The Registration Specialist will be responsible for entering accurate and complete demographics and insurance information in the EHR in a timely matter and managing patient information, including the verification of the patient insurance details and medical treatment schedules. This role will also be responsible for completing the pre-registration process to ensure outpatient procedures are screened based on assigned payors and missing or incomplete information is obtained for patient visits. Required: High School Diploma or GED Work Experience and Additional Information Minimum of two (2) year's experience in healthcare and/or customer service related industry with an understanding of patient registration and insurance verification. Technical Knowledge, Skills, and Abilities * Basic computer skills with demonstrated understanding of Microsoft products. * Ability to work in a fast pace environment with repetitive tasks.

This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers. * High School Diploma or Equivalent Key Accountabilities * Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures * Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit * Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication * Completes patient scheduling activities to ensure patients are seen in a timely manner * Documents patient information in EPIC to allow for complete communication across the clinical team * Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day * Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

High School Diploma or G.E.D. - Required This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker. Key Accountabilities • Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures • Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit • Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication • Completes patient scheduling activities to ensure patients are seen in a timely manner • Documents patient information in EPIC to allow for complete communication across the clinical team • Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

Front Desk Specialist - USFTGP RCO - (250004TS) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates, and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers. Qualifications Required SkillsHigh School Diploma or G. E. D. - Required. Key Accountabilities• Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures• Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit• Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication• Completes patient scheduling activities to ensure patients are seen in a timely manner• Documents patient information in EPIC to allow for complete communication across the clinical team• Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day• Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location: TampaWork Locations: 17 Davis Medical Building 17 Davis Blvd Tampa 33606Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteMinimum Salary: 32,136. 00Job Posting: Jan 16, 2026, 7:55:28 PM

This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates, and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers. Required Skills High School Diploma or G.E.D. - Required. Key Accountabilities • Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures • Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit • Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication • Completes patient scheduling activities to ensure patients are seen in a timely manner • Documents patient information in EPIC to allow for complete communication across the clinical team • Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

Job DescriptionDescription: Our Mission: To create exceptional patient experiences. The Front Office Medical Receptionist is the initial point of contact for each patient that visits the clinic. The Front Office Medical Receptionist undertakes all receptionist and clerical duties at the front desk of our main entrance of the clinic. Apply today to join our talented and experienced team of Medical Receptionists who deliver exceptional healthcare services to the community. A few highlights of what we offer: Health benefits (medical, vision, dental, long- and short-term disability) 401k, PTO, mileage program for travel, and development and training opportunities. Working with an engaged team and recognition of positive efforts and exceptional work. The position will remain open until all vacancies are successfully filled. Requirements: Job Responsibilities: Greet patients and visitors in a courteous and friendly manner and demonstrate exceptional customer service and patient care Present a patient, courteous, neat, and approachable demeanor Provide prompt communication and updates to patients Assist patients with completing required patient forms Verify patient demographics and insurance benefits Perform billing and bookkeeping functions including collecting co-pays and balancing daily transactions Maintain accurate and up-to-date electronic medical records Promptly answer phone calls in a professional manner following guidelines provided Assist team members as needed and requested Present a positive and team orientated attitude Effectively act as a liaison between patients and providers Ability to multi-task in a fast-paced high-volume environment Understand order of urgency and time management Ability to follow established organizational office routines and policies Understand and follow the ethics of confidentiality and HIPAA laws Mentally alert and focused to engage with team and patients' needs Complete required training as assigned by the organization Complete other duties as assigned Regularly interacts with providers/team members/patients face to face or electronically Job Requirements: Proficient with use of technology Knowledge working with healthcare platforms to accomplish work tasks General knowledge of medical terminology Understanding ethics of patient confidentiality and HIPAA laws Strong interpersonal skills and ability to effectively communicate with all levels within the organization Outstanding customer service focus Attentive to the clinic environment and patients Effective problem-solving skills Ability to multitask and pivot attention during high volume Follow established office routines and organizational policies Supervisory Responsibility: This position has no supervisory responsibility Reports directly to the Regional Office Supervisor Education and Qualification Requirements: High School Diploma or equivalent, required Minimum of 1+ years of proven experience as receptionist, customer service representative or relevant position, required Working knowledge of medical terminology, strongly preferred Knowledge of Electronic Medical Records (EMR) systems i.e. (eClinicalWorks) or EPIC, strongly preferred CPR certification, preferred Work Environment: This position operates on-site in a professional medical office environment This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Sedentary for extended periods of time Ability to move supplies and office equipment (up to 20 pds) Frequent use of working on a computer to complete assigned work tasks Consistent use of technology platforms throughout shift to complete assigned work tasks Work Schedule and Travel: Typical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shift Every other weekend shift, Saturday and Sunday, required Overtime hour availability based on patient volume and clinic needs Regional staffing requires travel within the region. Travel outside region may be required based on volumes and clinic needs Position may require occasional travel between clinic locations, Own personal reliable transportation , required Mileage program available for eligible movement May require traveling to clinic locations outside preferred region during training This position is for the person who: Thrive working in a fast-paced high-volume environment Have a passion for helping people and a servant's heart Enjoy meaningful work that truly impacts the lives of others and the community Agile with the ability to adapt in a sometimes everchanging environment Strive to foster a positive work environment for team members and patients Continuously look to improve the working environment and processes Frequently engage with management to discuss new ideas and suggestions About the Organization: Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We're here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You'd be a great fit for TGH Urgent Care powered by Fast Track if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community. As part of the hiring process a background check and drug screen will need to be successfully completed.

Front Desk Specialist - USFTGP Sun City - (26000059) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker. Key Accountabilities• Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures• Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit• Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication• Completes patient scheduling activities to ensure patients are seen in a timely manner• Documents patient information in EPIC to allow for complete communication across the clinical team• Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day• Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Qualifications High School Diploma or G. E. D. - Required Primary Location: WimaumaWork Locations: Family Care Center Sun City 16521 S US Highway 301 Wimauma 33598Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteShift Hours: 7:30a-5:30pmMinimum Salary: 15. 45Job Posting: Jan 16, 2026, 6:42:17 PM

This position is to greet, check-in, and register patients who have arrived at our imaging facility for their radiologic procedure or test. This role will also be responsible for performing deposit reconciliation and assist with guiding and training of new team members. Essential Duties and Responsibilities In a polite, prompt, and helpful manner, greet, check-in and register patients who arrive to our facility for their scheduled appointment or those who are walk-in patients. Scan the required documents into the system on their account for retrieval. Provide any necessary forms that need to be completed and obtain signatures as necessary. Collects time of service money (co-pays, deductibles, and private pay), prepares receipt, records in system under visit tab. Function in a team environment and assist other team members when needed. Other duties may be required, but not limited to; answering the phone, escorting patient to exam room, and scheduling or rescheduling of patient's exams. Knowledge and Skills: Proficient in computer software and excellent typing skills. Displays a high competency for the role and is very efficient in the registration process. Knowledge of customer service concepts and company policies including safety, privacy and HIPAA. Problem solving techniques and skills. Able to communicate clearly to establish cooperative relationships with patients, families, physicians and team members, and create a pleasant waiting room atmosphere. Minimum of one-year work experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Must have computer and phone experience High school graduate or GED preferred. Previous office or call center experience, preferred. Previous working experience in customer service, preferably in a medical setting.

The Patient Experience Coordinator serves as an internal consultant to ensure the delivery of a world-class experience for patients and families throughout the organization. Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose, vision and values of Tampa General Hospital. Essential Functions: Knowledge of terms specific to patient experience and data analysis Knowledge of tools and techniques related to patient experience measurement, quality and performance improvement Knowledge of how to differentiate between patient satisfaction, patient experience and patient relations. Skill in analyzing and interpreting leading and lagging indicators of performance to recognize strengths and areas of opportunity. Skill in effective interpersonal, verbal and written communication, including team-building and crucial conversations Ability to communicate in a professional environment. Ability to use computers and related software applications to efficiently and accurately prepare and maintain presentations and reports Ability to prioritize tasks appropriately with deadlines and work independently or with various stakeholders (with or without direct supervision Ability to identify and support effective interactions and outcomes, including the use of pre- and post-measurement. Bachelor's degree in business administration, Health Administration, Communications, Nursing, Psycology, or Related Field Minimum three (3) years of work experience in patient experience, patient relations, process improvement, quality improvement, customer service or another related field. An equivalent combination of education and years of experience may be considered.

Baptist Medical Center is currently hiring for a Full-Time Days Patient Access Rep II at our Southbank Plaza location here in the Jacksonville, FL area. This is a full-time day shift position. This position is in a call center environment. In this position they will be taking full ownership of the tasks related to this position and provides successful outcomes that will enhance the reputation of Baptist Health and ensures a first positive impression from a patient experience perspective. As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters * Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.) * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

Baptist Health is currently hiring for a Full-Time Days Patient Access Rep II to join our Patient Access Services location here in the Jacksonville, FL. Shift Details: Monday- Friday 8a-430p. This location provides outpatient check-in support for lab and imaging services. The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's. The PAS II will be verifying patient eligibility with insurance companies, and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare and insurance and have an understanding of authorizations. As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently. * Utilizing of multiple systems and interfaces. * Cross-Training in order to work in multiple patient access areas. * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters. * Contributing to PAS Goals as defined annually * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO. * Maintaining a professional relationship with all clinical and non-clinical team members. * Being able to articulate compliance documentation and ensure completion of required patient consent forms. * Maintaining patient privacy in accordance with HIPAA guidelines. * On Call Team during week-long rotations. * Flexibility to work on a rotating schedule. * Selecting a region containing 4 Baptist Facilities and traveling to assignments within. * Coaching team members and providing quality feedback to increase compliance and accuracy. * This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

* Up to $1,000 Sign-On Bonus Baptist is currently hiring for a Full-Time Days Referrals Coordinator to join our Total Access Program Department at our Southbank Plaza location here in the Jacksonville, FL area. Shift Details: Monday - Friday. 8 hour day shift (8:00 AM to 4:30 PM) Patient Access Services interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging. Must meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour. Skills required; multi-tasking; highly organized, detail oriented with the ability to prioritize workload and teamwork distribution in a call center environment. As a Referrals Coordinator, you will be responsible for: * Providing referral assistance to physicians, patients, and insurance companies. * Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling. * Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier. This Referral Coordinator will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * Less than 1 year Medical Office Experience Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

* $1,000 Sign on Bonus* We're hiring for a Revenue Cycle Referral Coordinator for the Financial Clearance team in Jacksonville, Florida. This is a full-time day shift position located at the Southbank Plaza (downtown). The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's. The PAS II will be verifying patient eligibility with insurance companies, and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare and insurance and have an understanding of authorizations. The shift hours will be between 9:00 - 5:30 PM. The primary purpose of the Referral Coordinator is to: * Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility. * Adherence to the department's policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties. * Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems. * The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor. If you are interested in this Revenue Cycle Referral Coordinator position, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * Less than 1 year Medical Office Experience Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

We are looking to add a Referrals Coordinator at Baptist Hilden Road, located in Ponte Vedra, FL. This is a full-time, day-shift opportunity Monday-Friday 8am-5pm. This well-established Baptist Primary Care office is located on Hilden Road off of US 1, within a 10-minute drive from Nocatee, Palencia and Beach Walk, close to I 95. As the Referrals Coordinator, you will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. v You will be responsible for securing medication authorizations, infusion authorizations, and enjectible authorizations for two providers. You will work and communicate with the Provider's team to enable minimal turnaround times for patient care. This position requires a candidate who has previous referrals and healthcare experience, as well as excellent customer service skills. This is a beautiful location to work at with ample parking options! The Referrals Coordinator will be responsible for: * Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR * Providing referral assistance to physicians, patients, and insurance companies * Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers * Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health * Scheduling appointments * Processing prescriptions and referrals * Maintaining medical documentation This Referrals Coordinator opportunity will be located at Baptist Primary Care Hilden Road. If you are interested in this full-time opportunity, please apply now. Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * One Year Medical Office Experience Preferred Licenses and Certifications * Registered Medical Assistant (RMA) Preferred Location Overview Baptist Primary Care Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area's most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.