Medical Receptionist jobs at Baptist Health

Patient Access Scheduler, Center for Hematology & Oncology, FT, 8A-4:30P-154619Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees:High School,Cert,GED,Trn,Exper.Additional Qualifications:Complete and pass the Patient Access training course.Ability to work in a high volume, fast-paced work environment.Ability to perform basic mathematical calculations.Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.Desired: Basic knowledge of medical and insurance terminology.Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.Bilingual English, Spanish/Creole.Minimum Required Experience: Less than 1 year Job Non-Clinical and Administrative Customer ServicePrimary Location Boca RatonOrganization Boca Raton Regional HospitalSchedule Full-time Job Posting Nov 12, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

Patient Scheduling Rep Mgr - (2500047Y) Description SummaryThe Patient Access Manager is responsible for overseeing the operations of the scheduling and registration teams to ensure seamless patient access to care. This role includes managing daily workflows, staff performance, and resources to achieve department goals and delivering exceptional patient service. The Manager will have expertise in Electronic Medical Record (EMR) systems and play a key role in designing and optimizing telecommunications systems, call flows, and scheduling strategies. The position also involves ongoing performance monitoring, workflow evaluation, and resource planning to support the operational efficiency of the department. Qualifications Qualifications / Education / Experience· Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). · Minimum of 5 years of experience in patient access, scheduling, or call center operations, including 2+ years in a leadership role. · Strong knowledge of EMR systems (e. g. , Epic, Cerner, Meditech). · Demonstrated experience in performance analytics, workflow improvement, and resource management. · Experience with call center technology, telephony platforms, and call flow design. · Excellent leadership, communication, and organizational skills. Primary Location: TampaWork Locations: TGHI Hidden River - CorpOffice 8800 Grand Oak Circle Tampa 33637Eligible for Remote Work: On SiteJob: Radiology/Imaging ServicesOrganization: TGH ImagingSchedule: Full-time Shift: Day JobJob Type: On SiteMinimum Salary: 30. 18Job Posting: Nov 5, 2025, 9:00:36 PM

Follows established policies and procedures, gathers and records all necessary information in the process of scheduling procedures and generating a hospital account. Responsible for reviewing and analyzing orders to ensure patients are optimized to proceed with needed procedure to accurately schedule highly complex invasive cases and appointments within multiple applications within EPIC. Educates offices, surgeons, and other support staff how to accurately complete case requests and manage their block time. Ensures procedures being scheduled have the appropriate insurance to protect patients from unanticipated financial impacts. Advocates for patient safety and quality outcomes by confirming surgical credentialing is aligned with procedure being scheduled. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. Education: High school graduate, GED or 3 years relevant experience. Experience: (2) two years' experience or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting

Scheduler The Visiting Nurse Association of Florida is a 45-year-old Service Driven organization that prides itself in Excellence. We seek Motivating professionals who will join our Committed team. We are currently seeking a Scheduler with a can-do attitude and able to perform under pressure. Our ideal candidate will possess excellent communication skills while providing the highest level of customer service to internal and external customers. Every VNA of Florida employee is expected to be a valuable team player by taking the initiative to solve problems quickly and effectively. Our quality of work is paramount, so each applicant must have a strong eye for detail with a strong work ethic. Scheduler Summary: Main Responsibilities: Answers incoming phone calls, gathering and processing patient information from various sources for accurate and comprehensive initial assessment of referrals. Obtains necessary referral information to assist with the transition to homecare, including demographics, diagnoses, insurance information, physicians' orders, available caregivers, F2F documentation, etc. Join the VNA team today! EOE DFW

The Patient Access Manager is responsible for overseeing the operations of the scheduling and registration teams to ensure seamless patient access to care. This role includes managing daily workflows, staff performance, and resources to achieve department goals and delivering exceptional patient service. The Manager will have expertise in Electronic Medical Record (EMR) systems and play a key role in designing and optimizing telecommunications systems, call flows, and scheduling strategies. The position also involves ongoing performance monitoring, workflow evaluation, and resource planning to support the operational efficiency of the department. Qualifications / Education / Experience * Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). * Minimum of 5 years of experience in patient access, scheduling, or call center operations, including 2 years in a leadership role. * Strong knowledge of EMR systems (e.g., Epic, Cerner, Meditech). * Demonstrated experience in performance analytics, workflow improvement, and resource management. * Experience with call center technology, telephony platforms, and call flow design. * Excellent leadership, communication, and organizational skills.

Job DescriptionDescription: Our Mission: To create exceptional patient experiences. The Front Office Medical Receptionist is the initial point of contact for each patient that visits the clinic. The Front Office Medical Receptionist undertakes all receptionist and clerical duties at the front desk of our main entrance of the clinic. Apply today to join our talented and experienced team of Medical Receptionists who deliver exceptional healthcare services to the community. A few highlights of what we offer: Health benefits (medical, vision, dental, long- and short-term disability) 401k, PTO, mileage program for travel, and development and training opportunities. Working with an engaged team and recognition of positive efforts and exceptional work. The position will remain open until all vacancies are successfully filled. Requirements: Job Responsibilities: Greet patients and visitors in a courteous and friendly manner and demonstrate exceptional customer service and patient care Present a patient, courteous, neat, and approachable demeanor Provide prompt communication and updates to patients Assist patients with completing required patient forms Verify patient demographics and insurance benefits Perform billing and bookkeeping functions including collecting co-pays and balancing daily transactions Maintain accurate and up-to-date electronic medical records Promptly answer phone calls in a professional manner following guidelines provided Assist team members as needed and requested Present a positive and team orientated attitude Effectively act as a liaison between patients and providers Ability to multi-task in a fast-paced high-volume environment Understand order of urgency and time management Ability to follow established organizational office routines and policies Understand and follow the ethics of confidentiality and HIPAA laws Mentally alert and focused to engage with team and patients' needs Complete required training as assigned by the organization Complete other duties as assigned Regularly interacts with providers/team members/patients face to face or electronically Job Requirements: Proficient with use of technology Knowledge working with healthcare platforms to accomplish work tasks General knowledge of medical terminology Understanding ethics of patient confidentiality and HIPAA laws Strong interpersonal skills and ability to effectively communicate with all levels within the organization Outstanding customer service focus Attentive to the clinic environment and patients Effective problem-solving skills Ability to multitask and pivot attention during high volume Follow established office routines and organizational policies Supervisory Responsibility: This position has no supervisory responsibility Reports directly to the Regional Office Supervisor Education and Qualification Requirements: High School Diploma or equivalent, required Minimum of 1+ years of proven experience as receptionist, customer service representative or relevant position, required Working knowledge of medical terminology, strongly preferred Knowledge of Electronic Medical Records (EMR) systems i.e. (eClinicalWorks) or EPIC, strongly preferred CPR/BLS certification, preferred Work Environment: This position operates on-site in a professional medical office environment This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Sedentary for extended periods of time Ability to move supplies and office equipment (up to 20 pds) Frequent use of working on a computer to complete assigned work tasks Consistent use of technology platforms throughout shift to complete assigned work tasks Work Schedule and Travel: Typical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shift Every other weekend shift, Saturday and Sunday, required Overtime hour availability based on patient volume and clinic needs Regional staffing requires travel within the region. Travel outside region may be required based on volumes and clinic needs Position may require occasional travel between clinic locations, personal reliable transportation is required Mileage program available for eligible movement May require traveling to clinic locations outside preferred region during training This position is for the person who: Thrive working in a fast-paced high-volume environment Have a passion for helping people and a servant's heart Enjoy meaningful work that truly impacts the lives of others and the community Agile with the ability to adapt in a sometimes everchanging environment Strive to foster a positive work environment for team members and patients Continuously look to improve the working environment and processes Frequently engage with management to discuss new ideas and suggestions About the Organization: Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We're here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You'd be a great fit for TGH Urgent Care if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community. As part of the hiring process a background check and drug screen will need to be successfully completed.

This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers. * High School Diploma or Equivalent Key Accountabilities * Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures * Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit * Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication * Completes patient scheduling activities to ensure patients are seen in a timely manner * Documents patient information in EPIC to allow for complete communication across the clinical team * Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day * Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

Front Desk Specialist - USFTGP South Tampa - (250004GE) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker Qualifications High School Diploma or EquivalentKey Accountabilities• Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures• Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit• Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication• Completes patient scheduling activities to ensure patients are seen in a timely manner• Documents patient information in EPIC to allow for complete communication across the clinical team• Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day• Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location: TampaWork Locations: Family Care Center Lois 2106 S. Lois Ave. Tampa 33629Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteShift Hours: 7am to 5pmMinimum Salary: 15. 45Job Posting: Nov 26, 2025, 1:34:41 PM

Front Desk Specialist - USFTGP RCO - (250004HO) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates, and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers. Qualifications Required SkillsHigh School Diploma or G. E. D. - Required. Key Accountabilities• Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures• Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit• Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication• Completes patient scheduling activities to ensure patients are seen in a timely manner• Documents patient information in EPIC to allow for complete communication across the clinical team• Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day• Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location: TampaWork Locations: USF Health Cardiology 509 S. Armenia Ave. Suite 200 Tampa 33609Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteMinimum Salary: 32,136. 00Job Posting: Dec 1, 2025, 4:25:02 PM

Front Desk Specialist - USFTGP Sun City - (250004GF) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker Qualifications High School Diploma or EquivalentKey Accountabilities• Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures• Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit• Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication• Completes patient scheduling activities to ensure patients are seen in a timely manner• Documents patient information in EPIC to allow for complete communication across the clinical team• Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day• Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location: WimaumaWork Locations: Family Care Center Sun City 16521 S US Highway 301 Wimauma 33598Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, ThursdayShift: Day JobJob Type: On SiteShift Hours: 7:30am-5:00pmMinimum Salary: 15. 45Job Posting: Nov 26, 2025, 1:42:25 PM

This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders. Required Skills: * High School diploma - Yes * Medical Assistant or LPN training - Preferred. * 6 months medical office experience to include auth/pre-cert - Required. * Knowledge of medical terminology, CPT & ICD-9 * Excellent communication skills

This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker High School Diploma or Equivalent Key Accountabilities * Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures * Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit * Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication * Completes patient scheduling activities to ensure patients are seen in a timely manner * Documents patient information in EPIC to allow for complete communication across the clinical team * Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day * Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care

Front Desk Specialist - USFTGP Valrico - (250004GG) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker Qualifications High School Diploma or EquivalentKey Accountabilities• Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures• Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit• Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication• Completes patient scheduling activities to ensure patients are seen in a timely manner• Documents patient information in EPIC to allow for complete communication across the clinical team• Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day• Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location: ValricoWork Locations: Family Care Center Valrico 2211 Lithia Center Ln Valrico 33596Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteShift Hours: 7am to 5pmMinimum Salary: 15. 45Job Posting: Nov 26, 2025, 1:48:31 PM

High School Diploma or Equivalent Key Accountabilities • Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures • Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit • Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication • Completes patient scheduling activities to ensure patients are seen in a timely manner • Documents patient information in EPIC to allow for complete communication across the clinical team • Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker

Patient Access Associate, Cardiology, $1000 Bonus, FT, 8:30A-5P-154650 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees:· High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications:Complete and pass the Patient Access training course.Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.Desired: Basic knowledge of medical and insurance terminology.Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.Bilingual English, Spanish/Creole.Minimum Required Experience: less than 1 year Job Non-Clinical and Administrative Customer ServicePrimary Location MiamiOrganization Baptist Health Medical GroupSchedule Full-time Job Posting Nov 17, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

* Up to $1,000 Sign-On Bonus Baptist Beaches is currently hiring for a Full-Time Days Referrals Coordinator to join our Revenue Cycle Outpatient Rehab Department at our Baptist Beaches location in the Jacksonville, FL area. Shift Details: This team member will have a home base at our Outpatient Rehab office in Baptist Beaches. This is a front desk position working directly with patients, working with multiple computer programs and processes. Very busy offices servicing multiple therapists. The Referrals Coordinator will oversee the rehab clinic at the Baptist Jacksonville location here in Jacksonville, Florida. In this role you will be accessing multiple programs in the system and prepping paperwork for the future new patients to complete. When patients arrive you will be checking them in and out and scheduling appointments. You will need to be comfortable collecting payments from patients and depositing and working reports. This position is strictly for scheduling, registration, referrals, and insurance verification. The ideal candidate will have experience with medical scheduling, insurance experience, and not only be team orientated, but have compassion and be empathetic since you will directly be working with patients. As a Referrals Coordinator, you will be responsible for: * Payment collections and working closely with therapists * Providing referral assistance to physicians, patients, and insurance companies. * Maintaining medical documentation. * Scheduling appointments. * Processing referrals. This Referrals Coordinator will be located at Baptist Beaches. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * 1 or more years of Medical Office Experience preferred * Patient scheduling experience preferred * Experience obtaining insurance authorizations preferred Licenses and Certifications * Registered Medical Assistant (RMA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

Baptist Medical Center is currently hiring for a Full-Time Days Patient Access Rep II at our Southbank Plaza location here in the Jacksonville, FL area. This is a full-time day shift position Monday - Friday from 8:30 AM - 5:00 PM. This position is in a call center environment. In this position they will be taking full ownership of the tasks related to this position and provides successful outcomes that will enhance the reputation of Baptist Health and ensures a first positive impression from a patient experience perspective. As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters * Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.) * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

Up to $1,000 Sign-On Bonus Baptist Southbank is currently hiring for a Full-Time Days Patient Access Representative II to join our Speciality Contact Center Department at our Southbank Plaza location here in the Jacksonville, FL area. Shift Details: Monday through Friday 9:00 AM to 5:30 PM - Training will be a minimum of 2 weeks and will be 8am-4:30pm The Patient Access Rep II will support the Specialty Contact Center. This position is in a call center environment. In this position they will be taking full ownership of the tasks related to this position and provides successful outcomes that will enhance the reputation of Baptist Health and ensures a first positive impression from a patient experience perspective. As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters * Contributing to PAS Goals as defined annually * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Representative II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

* $1,000 Sign on Bonus* We're hiring for a Revenue Cycle Referral Coordinator for the Baptist MD Anderson team in Jacksonville, Florida. This is a full-time day position located at Baptist MD Anderson Medical Center. This department is a large team that supports oncology patients within person and phone interactions. The environment is fast paced, and high volume with mandatory overtime. The goal of a referral's coordinator is to make the patient scheduling appointment and time-line successful. We are looking for candidates who have experience in obtaining (not just verifying) diagnostic/imaging appointments (CTs, MRIs, PETs, etc). The day to day is busy, service lines are used to make appointments with a goal of being 15 days (about 2 weeks) ahead, it is important to be aware of competing priorities. Quality is a priority over productivity. There are opportunities for growth within BMDA. The shift hours will be between 9:00 - 5:30 PM. The primary purpose of the BMDA Referral Coordinator is to: * Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility. * Adherence to the department's policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties. * Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems. * The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor. * The BMDA referral coordinator should possess knowledge related to the field of oncology. If you are interested in this Revenue Cycle Referral Coordinator position at Baptist MD Anderson Medical Center, please apply now. Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * Less than 1 year Medical Office Experience Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.