Operations Specialist jobs at The Independent Traveler - 2158 jobs

American Cruise Lines is seeking shoreside Coordinators/Watch Standers for our Fleet Operations Center to support our growing fleet of small cruise ships sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia- Snake Rivers and Mississippi-Ohio-Cumberland Rivers. Our U.S flagged ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. This is a fully in-person role based in Guilford, CT. Marine Operations Watch Standers report directly to the Fleet Operations Center Manager and are responsible for maintaining 24hr fleet support through proactive monitoring of weather forecasts, channel conditions, bridge-lock operations; together with tracking the status of vessels and routes to sustain safe, secure and consistent cruise operations. Watch Standers communicate regularly with vessel officers to manage routine and emergent situations. Watch Standers audit company and regulatory performance standards continually through oversight tools and technologies, supporting performance excellence while representing the company as a professional. This role executes the current and future fleet Operations Center communication and oversight tasks, flexing daily requirements to sustain fleet execution of cruise schedule. Marine Operations Coordinators maintain set watches and execute a framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time fleet operations management. Marine Operations Coordinators maintain full real-time and 21-day outlook views for weather, tidal, river gage, lock-bridge status, waterway status, and environmental status across all fleet routes during their assigned watch schedules. Marine Operations Coordinators maintain various shifts to support 24/7 fleet operations and are the first point of contact and direct support contact for all vessels and regional managers across all cruise routes. Similar to the officers aboard our vessels, Marine Operations Coordinators are focused and diligent in the performance of their duties while "on watch" reducing risk and optimizing decisions, by maintaining an accurate status of vessels, crews, logistics, and route conditions together with accurate forecasts, schedules, and plans. The Fleet Operations Center supports fleet and company decision makers in keeping well ahead of planning, response, and emergent decision timelines. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Maintain and execute framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time Fleet Operations Center management. Organize and Assess 30-day outlook of fleet, crewing, and logistics information, forecasts, and projections to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership. Organize and Assess 30-day outlook of fleet operations within standard parameters for weather, tides, river gages, lock-bridge-channel conditions, environmental and security conditions across all cruise routes to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership. Coordinate and communicate with Operations Centers supporting USCG, USACE, FEMA, Maritime Industry Operators. Coordinate and communicate with Regional and Industry Maritime Operator Groups. Execute required regulatory Notices of Arrival, Bridges-Locks-Waterways Use Notifications and Reservations. Administrative reporting, filing, invoicing, and documentation of standard Fleet Operations Center procedures. Maintain track of repair timelines to ensure executions of current and future cruise desired. Qualifications: Maritime experience in operations, logistics, dispatching, or maintenance support. 100T Captain or Mate License (near coastal or inland) preferred. Team-building experience, poised communications and problem-solving skills. Proven multi-tasking and prioritization project execution skills. Proven responsibility and discretion in handling sensitive personnel and security information. Work Location, Routine Hours and Travel: Primary Work Location is the Fleet Operations Center - Guilford CT. 40-hour Per Week Duty Periods including weekends (Day-Afternoon-Night Shifts). Periodic travel for 7-day periods aboard company vessels for operational familiarization, mariner recency, and route familiarization. Annual travel days 14-21 days (less than 5% of normal work days). Perks: * Competitive salary and 401k plan * Health, dental, and vision plans available Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Estimated Annual Compensation: $66,690 | Full-Time Leadership Role South Colorado & Yale Working at Chick-fil-A is more than a job-it's an opportunity to lead with purpose and make an impact every day. As a locally owned and operated restaurant, we are passionate about investing in our people, building bright futures, and creating a workplace where everyone feels valued and supported. Role Overview The Operations Coordinator is a key support role responsible for keeping Front-of-House operations running smoothly and efficiently. This position works closely with the Director of Operations to ensure strong systems, clear communication, and consistency across all shifts. By supporting daily operations and team coordination, the Operations Coordinator plays a vital role in delivering an exceptional guest experience. Key Responsibilities Support daily Front-of-House operations and maintain operational consistency Partner with the Director of Operations to execute systems, processes, and standards Ensure strong communication across shifts and leadership teams Support team organization, shift readiness, and operational flow Identify opportunities to improve efficiency, organization, and performance Serve as a reliable support resource for team members throughout the day Compensation & Benefits $27/hour Annual pay ≈ $66,690 (based on a 45-hour workweek with overtime) Total compensation value ≈ $71,000/year (including health, dental, vision, and free meals) Schedule * Full-time position * Availability to close 2-3 nights per week Who We're Looking For A confident communicator who leads with clarity and professionalism A dependable, detail-oriented problem solver who takes initiative Someone who thrives in a fast-paced, ever-changing environment A team-focused individual who values people development and operational excellence A self-starter with strong organizational skills and follow-through Perks & Benefits Sundays off Flexible scheduling Scholarship opportunities Free meals during shifts Health, dental, and vision insurance 401(k) and referral program Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their communities.

Operational Coordinator at Chick-fil-A Are you passionate about using your leadership skills within a company that values making a difference in the community? Do you thrive in a fast-paced, customer-oriented role? If so, we'd love for you to apply for the Operational Coordinator position with Chick-fil-A West Wichita! As an Operational Coordinator, you will play a crucial role in providing leadership in day-to-day operations and supporting the Director team to create business goals and strategies. This individual is an expert in all aspects of operations and is heavily involved in areas such as scheduling, ordering product, training, and confronting poor performance or behavior. Position Type: * Full-time Location: * Maple & Ridge, 7320 W Taft St, Wichita, KS 67209, USA Operational Coordinator Responsibilities: Provide leadership and participate in day-to-day operations (Note: This is a highly operational role with 50% of time or more dedicated to this.) Train new employees on operational procedures Coach Shift Leaders to run smooth and efficient shifts Provide constructive feedback to the team Ensure effective communication is occurring between the front-of-house and kitchen Monitor product quantities and communicate any ordering needs Inspect equipment and communicate any maintenance needs Foster a positive and collaborative work environment Collaborate with leaders to create and execute organizational goals Actively participate in bi-weekly leadership meetings Analyze guest feedback scores and business metrics to help create strategies to ensure they meet organizational standards Qualifications and Requirements: At least 18 years of age upon hire date Eligible to legally perform work in the United States Ability to provide constructive feedback to employees Ability to lift 25 pounds Strong shift awareness and decision-making skills Customer service mentality and an eagerness to go the second mile for guests Respectful toward all guests and employees Foster a collaborative and positive work environment Education: High school degree or higher (Associate's preferred) Preferred: 1-2 years of leadership experience Benefits: Medical, dental, and vision insurance Paid time off 401K matching program (Begins after one year of employment for eligible employees) Free employee meal and beverage on shift and catering discounts Scholarship opportunities Free college tuition through Point University Sundays off At Chick-fil-A, we are committed to creating and maintaining a culture of excellence, development, service, and fulfillment. We strive to win the hearts of our guests every day by providing them with a clean and safe environment, great tasting food, fast and accurate service, and genuine hospitality. We believe kindness is a higher calling and aim to inspire people to take good care of each other.

Serve as the friendly, professional, and polished first point of contact for all guests, employees, executives, and clients entering our flagship office. Manage front desk operations with confidence and warmth, ensuring every interaction reflects the Operations Coordinator, Operations, Operations Manager, Office Manager, Coordinator, Support, Manufacturing, Property Management

ORGANIZATION DESCRIPTION Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: ************************* PROGRAM SUMMARY Funded through the NYC Department of Youth and Community Development (DYCD), the CPC Beacon Community Center at John J. Pershing I.S. 220 serves youth, adults, and families in the Sunset Park neighborhood. The center's goal is to deliver a multitude of services for local community members by creating an inclusive atmosphere that promotes cultural awareness, active engagement, leadership, and advocacy skills acquisition, and empowers individuals to ultimately become self-sufficient. JOB SUMMARY Reporting to the Beacon Director, the part-time Dance Specialist will have a strong background in dance, excellent teaching skills, and a commitment to helping students achieve their full potential. This role involves teaching dance classes, creating engaging lesson plans, and contributing to a positive and inclusive atmosphere. This position is from September 2025 until the end of the school year in June 2026. ESSENTIAL RESPONSIBILITIES Instruct students of various ages and skill levels in different dance styles. Create and implement engaging and age-appropriate lesson plans and choreography. Provide constructive feedback and encouragement to help students develop their dance skills. Organize and rehearse routines for community shows and recitals. Ensure a safe, clean, and welcoming environment for students and staff. Work closely with other teaching artists and staff to support the program goals and initiatives. Communicate with parents on students' progress and address any concerns Update Director on unit progress and address any concerns or questions. Other program duties as determined by the Director QUALIFICATIONS Education and Experience: Relevant certifications or a degree in Dance Education, Performing Arts, or a related field is a plus. Extensive training and experience in one or more dance styles (ballet, jazz, hip-hop, contemporary, etc.). Experience teaching dance, preferably in a studio or educational setting. Experience as a performer in professional dance setting. Skills and Competencies: Passion for dance and a genuine interest in teaching and inspiring students. Strong organizational and time-management abilities. Innovative and creative approach to choreography and teaching. COMPENSATION & BENEFITS OVERVIEW $25.00 -$30.00 per hour; 10-16 hours per week with occasional evenings and weekends until June 2026 CPC offers eligible part-time staff members mandatory benefits, including paid New York State sick time HOW TO APPLY Interested individuals should submit their resume, along with a cover letter addressed to Omar Roberts, when applying online via CPC's website: **************************** or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to ******************* with any questions or further inquiries. CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.

Summary/ObjectiveAssists in administrating and coordinating motor vehicle fleet operations. Understands OSHA, DOT, fleet-specific regulations, licensing, registration, and reporting requirements. Prepares and maintains accurate records of vehicles, insurance, and required regulatory filings and reporting. Coordinates repairs and preventative maintenance scheduling that support fleet vehicle availability requirements. May assist with safety training and communication programs. May require an associate degree or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Key Responsibilities/ Job Duties: Samsara System Installation & Maintenance Install, configure, and troubleshoot Samsara GPS, cameras, and telematics hardware on all leased/rental trucks and trailers. Ensure 100% system uptime for fleet tracking and compliance. Minor Truck Repairs Repair/replace mudflaps, headlights, taillights, wipers, mirrors, and other DOT-compliant components when necessary. Conduct pre-trip and post-trip inspections; document and escalate any repairs to Fleet Supervisor. Install secure, adjustable cell phone mounts in driver cabs of all company leased vehicles. Route charging cables neatly and ensure hands-free compliance. Hand Truck Maintenance Inspect, lubricate, repair, and replace wheels, axles, handles, and frames on all handtrucks. Ensure hand trucks are load-rated, safe, and ready for daily driver use. Occasional Stock Pickup & Customer Deliveries Use company vehicle (Class B required) to pick up stock from local warehouses or deliver time-sensitive customer orders when drivers are unavailable. Fleet Record-Keeping Log all repairs, PM services, Samsara installs, and cell phone mount installs into Fleet Master Log. Review daily DVIR using Samsara Fleet program and address unresolved concerns. Update DOT inspection reports, odometer readings, and inspection due list. Assist Fleet Supervisor with monthly compliance audits. Required, Education and Experience: Education High school diploma or G.E.D. required Experience Valid CDL with clean driving record. 2+ years of light/medium-duty truck repair experience (box trucks, reefers, straight trucks). Proficiency with basic hand tools. Experience installing Samsara telematics and cell phone mounts. Familiarity with fleet DOT and OSHA compliance. Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 75 pounds and lift and/or move up to 50 pounds on an infrequent basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Language Skills:Ability to read, write and speak fluently in English. Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.Work EnvironmentWhile performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals and vibration. Position Type and Expected Hours of WorkThe employee must work 40 hours per week, including weekends and holidays. TravelNo travel is expected for this position. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-CT1 #ZR #IND1

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times. This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property. Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity. Provide cash handling service to casino patrons in your assigned areas of Casino Floor. Responsible for assigned casino funds and proper handling of funds exchanges. Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance. Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Ensure that the slot machines are operating properly, and all procedures are executed according to company policy. Perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino. Comply with all Company and departmental policies, procedures, and internal controls. All other duties as assigned. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Time Type: Full time Remote Type: Job Family Group: Market Operations The primary purpose of this position is to execute key analysis and provide budget analytics for the Operations function of our business. The ideal candidate must have an expert knowledge of Excel and previous experience with SAP. The candidate must reside in the Greater Tampa area as this role is Monday - Friday at our office in the Brandon/Riverview area. Core hours are 8 am to 5 pm but must be flexible depending on the needs of the business. : Job Responsibilities: Perform expense variance analysis across consolidated beverage group including critical analysis of trends, variances, and key metrics with an eye towards improvement. Analyze various detailed trackers for T&E, headcount, OT, and capital spending. Assist in monthly forecasting and the annual expense budgeting process. Develop, analyze, and report key bailment process metrics and monitor adherence to key performance indicators (service, system inventory, open orders, supply risks, forecast accuracy). Develop and implement recommendations to improve performance and/or compliance Ensure precise fulfillment, adequate inventory levels and accurate claims or vendor notices. Review forecast data. Address critical fulfillment, inventory risk, and ensure inventory levels are met. Develop alternate supply plans to maintain contractual timelines and ensure levels are met. Monitor withdrawals and supplier PO confirmations, adjusting delivery dates as needed. Troubleshoot undelivered orders. Resolve freight claims, unpaid vendor notices and inventory exceptions. Manage unlisted and obsolete inventory Work with suppliers and carriers to return delisted product out of the bailment warehouses. Actively manage the slow-moving and obsolete inventory at each warehouse to ensure aged inventory levels remain low. Partner and communicate with various teams. Finance Planning and Analysis team to provide regular feedback to ensure proper classification of expenses. Including conducting business case and financial modeling. Develop appropriate meeting cadence and content with Commercial teams to maintain seamless communication regarding priorities, risks and process improvements. Other duties, as assigned by the jobholder's supervisor, may also be required. Minimum Qualifications: Bachelor's degree in Supply Chain, Finance or Accounting and/or equivalent training and work experience Minimum of 3 year of professional experience in accounting, FP&A function, or Operations Advanced PC skills using MS Office and other various computer programs including presentation software Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines Analytic and Reporting skills Utilize sound judgement and problem-solving skills Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: Experience with an ERP accounting system Financial modeling experience Knowledge in advanced financial reporting and budgeting tools such as Hyperion Essbase, and BI360 Physical Requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone Competencies: Accountable for results which impact the department. Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. - - Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************** and let us know the nature of your request and your contact information.

A Basketball Operations Specialist's primary job function is to support game operations by managing game equipment such as the game clock and shot clock. Key duties include ensuring the game clock, shot clock and scoreboards are correct and functioning properly. Position Title: Basketball Operations Specialist Temporary Work Days: Varied Shift Start/End Time: Varies based on business need. Hours Per Week: Varied Weeks Per Year: 20 Pay Status and Classification: Non-exempt, temporary position Supervisor: Steve Sheridan, Assistant Athletic Director of Athletic Communications Position Purpose: Support game operations by managing game equipment such as the game clock and shot clock. Key duties include ensuring the game clock, shot clock and scoreboards are correct and functioning properly. Essential Responsibilities and Duties: Timekeeping: Operate the clock/shot clock according to NCAA official basketball rules and guidelines and Union Athletic Department scripts for each specific game. Qualifications: Strong knowledge of basketball rules and procedures Proficiency with specialized software for scorekeeping, timekeeping, and statistics Ability to multitask and maintain focus under pressure Ops specialist should arrive no later than 1 hour prior to game time. Compensation The expected rate for this position is $25.00 an hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty and training. The stated hiring rate/range represents the College's good faith and reasonable estimate of the rate/range of possible compensation at the time of posting. Location: Schenectady, NY We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don't believe you meet every one of our preferred qualifications. We offer great benefits even for temporary employees, including: Free On-Campus Fitness Facility Access and On-Campus Wellness Programs Pre and Post Tax participation in a 403(b) Retirement Plan Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. About the Role (Contract to Hire) We're hiring a contract Operations Specialist to support a fast-growing real estate technology product that helps title and escrow teams securely obtain mortgage payoff amounts-one of the most critical and time-sensitive steps in closing a real estate transaction. This role focuses on managing payoff requests end-to-end: tracking orders, following up with mortgage companies to obtain payoff information, and keeping customers informed throughout. You'll work closely with a small, hands-on team and play a meaningful role in how the product and its underlying processes evolve as volume scales. About the Product & Team You'll be working on an AI-driven real estate product designed to help prevent wire fraud, an area where accuracy, speed, and trust are paramount. The product is growing quickly, and the team is small and highly collaborative. Because of that, this role goes beyond task execution-you'll have visibility into how an AI-powered workflow product operates in production, and have an opportunity to provide feedback that directly shapes internal processes and product improvements as the platform scales.Responsibilities Payoff Order Management Manage payoff requests from intake through completion with a high degree of accuracy Triage incoming orders based on urgency, deal timelines, and external requirements Monitor order progress and proactively identify issues that could delay completion External Follow-Ups Follow up with mortgage companies via phone, email, fax, and online systems to obtain payoff amounts Navigate varying requirements and response patterns across different institutions Persistently and professionally move orders forward, escalating time-sensitive cases when needed Customer Communication Provide clear, timely updates to customers (title, escrow, or internal teams) Respond to inbound questions and resolve routine issues related to payoff requests Set expectations clearly when delays or constraints arise Process Improvement & Documentation Maintain clean, accurate records in internal systems Review payoff information for completeness and correctness Identify recurring issues, edge cases, or inefficiencies and help improve workflows, documentation, and tooling over time What We're Looking For Strong attention to detail and comfort managing high-volume, time-sensitive work Excellent written and verbal communication skills Ability to triage independently and prioritize without constant oversight Calm, persistent, and professional when following up with external counterparties Interest in improving processes, not just executing them Nice to Have (Not Required) Experience in real estate, mortgage, title, escrow, or financial operations Experience in operations, customer support, or back-office roles at a tech-enabled company Role Requirements Must be U.S.-based Reliable internet and the ability to work standard U.S. business hours Comfortable working in a fast-moving, startup environment Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. About the Role (Contract to Hire) We're hiring a contract Operations Specialist to support a fast-growing real estate technology product that helps title and escrow teams securely obtain mortgage payoff amounts-one of the most critical and time-sensitive steps in closing a real estate transaction. This role focuses on managing payoff requests end-to-end: tracking orders, following up with mortgage companies to obtain payoff information, and keeping customers informed throughout. You'll work closely with a small, hands-on team and play a meaningful role in how the product and its underlying processes evolve as volume scales. About the Product & Team You'll be working on an AI-driven real estate product designed to help prevent wire fraud, an area where accuracy, speed, and trust are paramount. The product is growing quickly, and the team is small and highly collaborative. Because of that, this role goes beyond task execution-you'll have visibility into how an AI-powered workflow product operates in production, and have an opportunity to provide feedback that directly shapes internal processes and product improvements as the platform scales. Responsibilities * Payoff Order Management Manage payoff requests from intake through completion with a high degree of accuracy Triage incoming orders based on urgency, deal timelines, and external requirements Monitor order progress and proactively identify issues that could delay completion External Follow-Ups Follow up with mortgage companies via phone, email, fax, and online systems to obtain payoff amounts Navigate varying requirements and response patterns across different institutions Persistently and professionally move orders forward, escalating time-sensitive cases when needed Customer Communication Provide clear, timely updates to customers (title, escrow, or internal teams) Respond to inbound questions and resolve routine issues related to payoff requests Set expectations clearly when delays or constraints arise Process Improvement & Documentation Maintain clean, accurate records in internal systems Review payoff information for completeness and correctness Identify recurring issues, edge cases, or inefficiencies and help improve workflows, documentation, and tooling over time What We're Looking For * Strong attention to detail and comfort managing high-volume, time-sensitive work * Excellent written and verbal communication skills * Ability to triage independently and prioritize without constant oversight * Calm, persistent, and professional when following up with external counterparties * Interest in improving processes, not just executing them Nice to Have (Not Required) * Experience in real estate, mortgage, title, escrow, or financial operations * Experience in operations, customer support, or back-office roles at a tech-enabled company Role Requirements * Must be U.S.-based * Reliable internet and the ability to work standard U.S. business hours * Comfortable working in a fast-moving, startup environment Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. About the Role (Contract to Hire) We're hiring a contract Operations Specialist to support a fast-growing real estate technology product that helps title and escrow teams securely obtain mortgage payoff amounts-one of the most critical and time-sensitive steps in closing a real estate transaction. This role focuses on managing payoff requests end-to-end: tracking orders, following up with mortgage companies to obtain payoff information, and keeping customers informed throughout. You'll work closely with a small, hands-on team and play a meaningful role in how the product and its underlying processes evolve as volume scales. About the Product & Team You'll be working on an AI-driven real estate product designed to help prevent wire fraud, an area where accuracy, speed, and trust are paramount. The product is growing quickly, and the team is small and highly collaborative. Because of that, this role goes beyond task execution-you'll have visibility into how an AI-powered workflow product operates in production, and have an opportunity to provide feedback that directly shapes internal processes and product improvements as the platform scales.Responsibilities Payoff Order Management Manage payoff requests from intake through completion with a high degree of accuracy Triage incoming orders based on urgency, deal timelines, and external requirements Monitor order progress and proactively identify issues that could delay completion External Follow-Ups Follow up with mortgage companies via phone, email, fax, and online systems to obtain payoff amounts Navigate varying requirements and response patterns across different institutions Persistently and professionally move orders forward, escalating time-sensitive cases when needed Customer Communication Provide clear, timely updates to customers (title, escrow, or internal teams) Respond to inbound questions and resolve routine issues related to payoff requests Set expectations clearly when delays or constraints arise Process Improvement & Documentation Maintain clean, accurate records in internal systems Review payoff information for completeness and correctness Identify recurring issues, edge cases, or inefficiencies and help improve workflows, documentation, and tooling over time What We're Looking For Strong attention to detail and comfort managing high-volume, time-sensitive work Excellent written and verbal communication skills Ability to triage independently and prioritize without constant oversight Calm, persistent, and professional when following up with external counterparties Interest in improving processes, not just executing them Nice to Have (Not Required) Experience in real estate, mortgage, title, escrow, or financial operations Experience in operations, customer support, or back-office roles at a tech-enabled company Role Requirements Must be U.S.-based Reliable internet and the ability to work standard U.S. business hours Comfortable working in a fast-moving, startup environment Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. About the Role (Contract to Hire) We're hiring a contract Operations Specialist to support a fast-growing real estate technology product that helps title and escrow teams securely obtain mortgage payoff amounts-one of the most critical and time-sensitive steps in closing a real estate transaction. This role focuses on managing payoff requests end-to-end: tracking orders, following up with mortgage companies to obtain payoff information, and keeping customers informed throughout. You'll work closely with a small, hands-on team and play a meaningful role in how the product and its underlying processes evolve as volume scales. About the Product & Team You'll be working on an AI-driven real estate product designed to help prevent wire fraud, an area where accuracy, speed, and trust are paramount. The product is growing quickly, and the team is small and highly collaborative. Because of that, this role goes beyond task execution-you'll have visibility into how an AI-powered workflow product operates in production, and have an opportunity to provide feedback that directly shapes internal processes and product improvements as the platform scales. Responsibilities * Payoff Order Management Manage payoff requests from intake through completion with a high degree of accuracy Triage incoming orders based on urgency, deal timelines, and external requirements Monitor order progress and proactively identify issues that could delay completion External Follow-Ups Follow up with mortgage companies via phone, email, fax, and online systems to obtain payoff amounts Navigate varying requirements and response patterns across different institutions Persistently and professionally move orders forward, escalating time-sensitive cases when needed Customer Communication Provide clear, timely updates to customers (title, escrow, or internal teams) Respond to inbound questions and resolve routine issues related to payoff requests Set expectations clearly when delays or constraints arise Process Improvement & Documentation Maintain clean, accurate records in internal systems Review payoff information for completeness and correctness Identify recurring issues, edge cases, or inefficiencies and help improve workflows, documentation, and tooling over time What We're Looking For * Strong attention to detail and comfort managing high-volume, time-sensitive work * Excellent written and verbal communication skills * Ability to triage independently and prioritize without constant oversight * Calm, persistent, and professional when following up with external counterparties * Interest in improving processes, not just executing them Nice to Have (Not Required) * Experience in real estate, mortgage, title, escrow, or financial operations * Experience in operations, customer support, or back-office roles at a tech-enabled company Role Requirements * Must be U.S.-based * Reliable internet and the ability to work standard U.S. business hours * Comfortable working in a fast-moving, startup environment Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

**Time Type:** Full time **Remote Type:** **Job Family Group:** Market Operations The primary purpose of this position is to execute key analysis and provide budget analytics for the Operations function of our business. The ideal candidate must have an expert knowledge of Excel and previous experience with SAP. The candidate must reside in the Greater Tampa area as this role is Monday - Friday at our office in the Brandon/Riverview area. Core hours are 8 am to 5 pm but must be flexible depending on the needs of the business. **:** **Job Responsibilities:** Perform expense variance analysis across consolidated beverage group including critical analysis of trends, variances, and key metrics with an eye towards improvement. + Analyze various detailed trackers for T&E, headcount, OT, and capital spending. + Assist in monthly forecasting and the annual expense budgeting process. + Develop, analyze, and report key bailment process metrics and monitor adherence to key performance indicators (service, system inventory, open orders, supply risks, forecast accuracy). + Develop and implement recommendations to improve performance and/or compliance Ensure precise fulfillment, adequate inventory levels and accurate claims or vendor notices. + Review forecast data. Address critical fulfillment, inventory risk, and ensure inventory levels are met. Develop alternate supply plans to maintain contractual timelines and ensure levels are met. + Monitor withdrawals and supplier PO confirmations, adjusting delivery dates as needed. Troubleshoot undelivered orders. + Resolve freight claims, unpaid vendor notices and inventory exceptions. Manage unlisted and obsolete inventory + Work with suppliers and carriers to return delisted product out of the bailment warehouses. + Actively manage the slow-moving and obsolete inventory at each warehouse to ensure aged inventory levels remain low. Partner and communicate with various teams. + Finance Planning and Analysis team to provide regular feedback to ensure proper classification of expenses. Including conducting business case and financial modeling. + Develop appropriate meeting cadence and content with Commercial teams to maintain seamless communication regarding priorities, risks and process improvements. Other duties, as assigned by the jobholder's supervisor, may also be required. **Minimum Qualifications:** + Bachelor's degree in Supply Chain, Finance or Accounting and/or equivalent training and work experience + Minimum of 3 year of professional experience in accounting, FP&A function, or Operations + Advanced PC skills using MS Office and other various computer programs including presentation software + Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills + Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines + Analytic and Reporting skills + Utilize sound judgement and problem-solving skills + Ability to work in fast-paced, high-volume, team environment **Preferred Qualifications:** + Experience with an ERP accounting system + Financial modeling experience + Knowledge in advanced financial reporting and budgeting tools such as Hyperion Essbase, and BI360 **Physical Requirements:** + While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone **Competencies:** + Accountable for results which impact the department. + Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations. _This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._ - - Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here (*********************************************************************************************** . If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************** and let us know the nature of your request and your contact information.

SUMMARY: The Operations Specialist is responsible for supporting the daily operational efficiency of corporate and franchised-owned restaurants. This role involves assisting in performance management, compliance, staff training, and maintaining brand standards across multiple locations. PRINCIPAL RESPONSIBILITIES AND/OR DUTIES Assist in overseeing daily operations across corporate and franchise restaurant locations to ensure efficiency and profitability. Monitor compliance with company policies, health and safety regulations, and industry standards. Conduct routine restaurant visits to assess operational performance and provide on-site support. Support restaurant teams in troubleshooting operational issues and implementing solutions. Assist in analyzing key performance indicators (KPIs), including sales, labor costs, and operational expenses. Work closely with restaurant managers to ensure proper training and development of staff. Ensure adherence to brand standards and consistency in service, food quality, and safety. Work cross-functionally with marketing, HR, and operation teams to ensure alignment with business objectives. Assist in the coordination and execution of SIGS (Sizzler Implementation Guides) and TIGS (Training Implementation Guides). Write and edit training materials for both company and franchise restaurants. Other responsibilities as assigned. QUALIFICATIONS AA or bachelor's degree in hospitality management, Business Administration, or a related field (preferred but not required). Problem-solving and communication skills. Committed to and actively work to continuously improve skills. Ability to work in a fast-paced environment and adapt to changing priorities. Proficiency in Microsoft Office and restaurant management software. Ability to travel to different restaurant locations as needed (Western United States) Prior restaurant experience preferred. Preferred Bilingual Must have a valid driver's license ABILITY Ability to lift to 50 lbs. Ability to sit, kneel, crouch, stoop or be on feet for extended periods of time. Ability to work for extended periods in both hot (kitchen) and cold (freezer) environments. Ability to make repetitive motions. · Ability to spend significant time in a car driving in heavy traffic to and from restaurants, as required. Employee Name (please print): Employee Signature: _________________________________________________ Date:

What you will do We are looking for a full-time Senior Sales Operations Specialist. As Senior Sales Operations Specialist, you will contribute to Lighthouse's success through providing world-class support to the sales function, through accurate and timely execution of all customer administration. We are looking for someone who is able to contribute to create and support sales strategies to capitalize on revenue opportunities within the organization. Furthermore, this team member will also have the ability to make systematic changes to improve results and data mine, track, compare, and communicate reports. In this role you will be reporting to our Sales Operations Team Lead. Where you will have impact * Provide day-to-day support for sales process * Auditing and monitoring proposal and contract accuracy to enhance forecasting * Identify quick-wins and crucial enhancement requirements to the sales process * Run clean-up projects to improve the quality and accuracy of leads, contacts and accounts databases * Align with Marketing Operations to discover data cleansing opportunities and account mapping * Enrich our existing database with fresh information and new data points. Update missing information where required. (missing phone numbers, PMS, RMS,...) * Develop scheduled and ad-hoc reports * Support the sales operations strategy, understand priorities and execute operational plans * Support and advise reps on Salesforce quote flow, coordinating closely with finance * Coordinate with various teams involved in closing big group deals with attention on Finance collaboration ensuring we are booking big deals correctly in CRM Cleaning up account relationships so that hotels can be easily assigned * Prioritize your work and focus on the most urgent projects About our team Join our Sales Operations team, a global group at the heart of Lighthouse's commercial engine. We are a team of organized, analytical, and proactive problem-solvers passionate about empowering our sales organization. Our focus is on providing high-quality tactical support and driving strategic projects. You'll work closely with the entire sales organization, from reps to leadership, and collaborate with key partners in Finance Operations, Data Analytics, and the CRM & Sales Systems team to keep our rapid growth on track. What's in it for you? * Hybrid working environment * Flexible time off: Autonomy to manage your work-life balance * Career development: Workshops, frameworks, tools, training, and processes to realize your full potential * Impactful work: Shape products relied on by 85,000+ users worldwide * Competitive compensation: Proactively maintained to value your work * 401k matching: Up to 4% * Health insurance: Three Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA * Wellbeing support: Subsidized up to 80% ClassPass subscription * Referral bonuses: Earn rewards for bringing in new talent Who you are * A minimum of a Bachelor's Degree or equivalent work experience * Proven experience in sales/business operations/analytics * Previous experience with CRM systems - Salesforce mandatory. Salesforce admin certification is considered a plus. * Significant experience with the Lead > Order process and CPQ tools * Experience with Salesforce reporting capabilities * Very organized, able to start a task and complete it successfully * High analytical and able to extract business insights from analysis * Great time management * Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines * Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Lighthouse's values and culture * A demonstrated ability to understand and articulate complex requirements * Previous experience working in a high growth Tech/SaaS environment is a plus * Comfortable working with a globally distributed team In addition to benefits and other Lighthouse total rewards, the annual base salary for this role ranges from $65,000.00 - $94,000.00. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

In this role, you will act as the bridge between Key Account teams and the Sales Execution team, ensuring that the strategic alignment comes to life at the point of sale. You will translate plans into actionable steps in collaboration with the Account Managers, validating that merchandising and promotional initiatives align with strategy, and serve as the guardian of process consistency across the account's programs. Using sales data and field insights, you'll identify opportunities to improve execution, strengthen communication across functions, and coordinate flawless activation of Barcel initiatives in market. In your day-to-day activity, you will collaborate with Trade Marketing, Supply Chain, Marketing, Sales Planning, Category Management, and Key Account Managers to ensure the end-to-end process for a successful Sales Execution. Key Responsibilities • Act as the communication funnel between Key Account Managers, Category Management, Marketing, and Sales Execution to ensure alignment of plans to get ready for execution in point of sale. • Support the design and lead the communication at a regional level of the implementation of merchandising guidelines and promotional execution plans. • Partner with Key Account Managers to translate customer-specific strategies into clear execution guidelines for the field. (Walmart, Kroger, Target, 7 Eleven, Circle K, etc.) • Communicate Barcel Gold Standards and ensure they are understood and applied by Sales Leaders at all levels. • Track execution metrics (innovation launches, shippers, KPIs, and order tracking) to monitor performance and identify improvement areas. • Coordinate with Sales and DSD teams to improve collaboration and strengthen operational discipline. • Identify pain points or inefficiencies in current execution processes and propose practical, data-based solutions. • Ensure the frontline has accurate, timely information and tools to support excellent in-store execution. • Prepare and deliver reports and dashboards that summarize execution performance by region or program. • Serve as a brand steward within the Sales organization, supporting alignment with Barcel's standards and initiatives. Qualifications Pay is consistent with a mid-level role. • Bachelor's degree in business administration, Marketing, or related field preferred. • 2-5 years of experience in Sales Execution, Sales Strategy, Trade Marketing, or Field Execution, preferably within the consumer goods industry. • Proven experience coordinating cross-functional projects or regional initiatives. • Strong communication, organizational, and follow-up skills. • Analytical mindset with ability to use data to drive decisions (Excel, Power BI, or similar). • Intermediate to advanced proficiency in Microsoft Office (Excel & PowerPoint). • Sense of ownership, urgency, and accountability • Experience supporting Change Management and processes implementation • Domestic travel up to 30%. • Bilingual (English/Spanish) is a plus! This role gives high exposure to different departments at all levels. Barcel USA LLC is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training, and all other working conditions. We believe diversity drives innovation and success. We proudly welcome applications from individuals with disabilities, veterans, and women, and are committed to creating an environment where everyone can thrive.

In this role, you will act as the bridge between Key Account teams and the Sales Execution team, ensuring that the strategic alignment comes to life at the point of sale. You will translate plans into actionable steps in collaboration with the Account Managers, validating that merchandising and promotional initiatives align with strategy, and serve as the guardian of process consistency across the account's programs. Using sales data and field insights, you'll identify opportunities to improve execution, strengthen communication across functions, and coordinate flawless activation of Barcel initiatives in market. In your day-to-day activity, you will collaborate with Trade Marketing, Supply Chain, Marketing, Sales Planning, Category Management, and Key Account Managers to ensure the end-to-end process for a successful Sales Execution. Key Responsibilities * Act as the communication funnel between Key Account Managers, Category Management, Marketing, and Sales Execution to ensure alignment of plans to get ready for execution in point of sale. * Support the design and lead the communication at a regional level of the implementation of merchandising guidelines and promotional execution plans. * Partner with Key Account Managers to translate customer-specific strategies into clear execution guidelines for the field. (Walmart, Kroger, Target, 7 Eleven, Circle K, etc.) * Communicate Barcel Gold Standards and ensure they are understood and applied by Sales Leaders at all levels. * Track execution metrics (innovation launches, shippers, KPIs, and order tracking) to monitor performance and identify improvement areas. * Coordinate with Sales and DSD teams to improve collaboration and strengthen operational discipline. * Identify pain points or inefficiencies in current execution processes and propose practical, data-based solutions. * Ensure the frontline has accurate, timely information and tools to support excellent in-store execution. * Prepare and deliver reports and dashboards that summarize execution performance by region or program. * Serve as a brand steward within the Sales organization, supporting alignment with Barcel's standards and initiatives. Qualifications Pay is consistent with a mid-level role. * Bachelor's degree in business administration, Marketing, or related field preferred. * 2-5 years of experience in Sales Execution, Sales Strategy, Trade Marketing, or Field Execution, preferably within the consumer goods industry. * Proven experience coordinating cross-functional projects or regional initiatives. * Strong communication, organizational, and follow-up skills. * Analytical mindset with ability to use data to drive decisions (Excel, Power BI, or similar). * Intermediate to advanced proficiency in Microsoft Office (Excel & PowerPoint). * Sense of ownership, urgency, and accountability * Experience supporting Change Management and processes implementation * Domestic travel up to 30%. * Bilingual (English/Spanish) is a plus! This role gives high exposure to different departments at all levels. Barcel USA LLC is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training, and all other working conditions. We believe diversity drives innovation and success. We proudly welcome applications from individuals with disabilities, veterans, and women, and are committed to creating an environment where everyone can thrive.

The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies. The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards Responsibilities and Accountabilities: Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships. Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America. Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners. Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department. Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales. Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market. Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making. Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales. Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives. Skills and Abilities Deep understanding of global business and travel industry practices Proven leadership, organizational, and team development capabilities Strong analytical thinking, commercial acumen, and strategic decision-making Exceptional communication skills (oral, written, and interpersonal) Advanced negotiation and problem-solving abilities Proficiency in Microsoft Office and core business software tools Ability to manage multiple priorities in a fast-paced, deadline-driven environment Education and Additional Experience Bachelor's degree in business, marketing, hospitality, or a related field preferred. Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment. Special Requirements Proven track record of achieving and exceeding sales targets and building successful business relationships. Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics. Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus). Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment. Willingness to travel within the North American region as required. Located near Aventura, FL, or Downers Grove, IL. Salary Range $50k; position is bonus eligible Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.