Support Specialist jobs at The Salvation Army - 2369 jobs

The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE

What you'll do Perform aircrew duties on numerous airborne platforms Inspect and operate airborne communications with ground, air and sea surface units Perform and supervise airborne equipment operations and maintenance Determine optimum airborne equipment settings Gather, record and distribute information between our different command units Operate aircraft emergency systems and equipment

Department Support Services Reports To Director of Support Services Education Requirement High School Diploma/ Equivalent FLSA Non- Exempt Salary $25.50 hourly Schedule 35/ hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday) Potential Hours: 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION OVERVIEW The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment. KEY RESPONSIBILITIES Greet, assist, and direct clients and visitors promptly and appropriately. Manage front door and virtual door assistant. Track and record client traffic through the appropriate systems. Conduct assessments and provide appropriate referrals for clients as needed. Respond to complaints and de-escalate clients and visitors as needed. Monitor and supervise clients in open areas, including reception, community room, and bathrooms. Supervise youth in the community room, welcome desk, and/or waiting area. Assist Ali's Place Team in the management of the community room and office space. Answer telephones, greet clients, welcome visitors, and provide information about Ali's Place programs to new and prospective clients, including policies, rules & expectations. Manage the client mail system by sorting, organizing, and retrieving mail. Provide a listening ear to youth and engage in client support and de-escalation practices as needed. Perform data entry and keep data organized according to contractual obligations. Work with the Operations Team to make sure client supplies are well stocked. Track inventory and submit supply needs to the appropriate system. Assist with creating and facilitating client events and creating community Document daily services, and maintain data in a timely manner. Complete and distribute incident reports, as needed. Create new client visitor profiles in the lobby track system, as needed. Communicate with the client care teams IT and Facilities, and program supervisors Complete and distribute incident reports, as needed. Maintain client confidentiality and quality care. Attend mandatory staff meetings, training, and regular supervision. Other duties as assigned. QUALIFICATION Competencies Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors. Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth. Problem-Solving: Strong ability to identify problems and develop effective solutions independently. Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors. Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently. Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff. Qualifications Demonstrated compassion and empathy in client-centered work. Knowledge of psychosocial needs of LGBTQ/homeless youth population is essential. Strong cultural awareness and competency in diverse environments. Accuracy/attention to detail and ability to multitask and prioritize in a fast paced environment a must. Excellent organizational skills with keen attention to detail. Proven ability to multitask and manage competing priorities in high-pressure settings. Capable of working independently while also collaborating effectively within a team. Resourceful and solution-oriented approach to problem-solving. Strong verbal and written communication skills. Physical Requirement Some heavy lifting, reaching, and bending Technical Skills Computer literacy, including knowledge of basic software applications (Google suite). Familiarity with the internet and email communications. Enters data and produces reports using agency systems with accuracy and attention to detail. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.

Family Advocate - Bi-Lingual Mandarin/Cantonese Reports to: Program Director Status: Part Time Hours/Schedule: Monday - Friday Afternoons and Evenings up to 25 hours per week between 1:00pm and 7:00pm Salary Range: $25.00 per hour - $25.00 per hour A Family Enrichment Center (FEC) is a family-centered, place-based primary prevention approach, where all members of the community have access to and may benefit from both structured or spontaneous activities and events (called “offerings”) that strengthen family protective factors to increase child and family well‑being and promote stability. FEC offerings are available to everyone, regardless of current or past child welfare involvement. The goal of the Family Enrichment Center (FEC) is to enhance child and family well‑being by providing access and support to enable the strengthening of family protective factors inherent in its residents and community by building mutual community connections, capacity, and resilience. In partnership with FEC staff, families will drive the planning, development, and sustainable co‑ownership of the centers. Families who participate in the FEC programming will be encouraged to share their expertise by volunteering at the center and given meaningful opportunities to engage with neighbors and peers. The goal of the FEC is to strengthen families' protective factors and build community connections, capacity, and resilience. Position Summary The Family Advocate is responsible for contributing to the day‑to‑day operation of the FEC including building connections with other staff, residents, and community partners; co‑designing and delivering relevant programming and activities (offerings); providing advocacy and making referrals for participants; and creating a warm and inviting gathering place for families and individuals using the protective factors model to support community resilience. Responsibilities Coordinate meetings, provide support, and collaborate with a team of local parents, subject experts, and other residents to deliver monthly events and activities (offerings) held at the FEC. Foster a culture of respect built on the belief that families and communities possess the inherent strengths and knowledge needed to succeed given the right access to opportunities and support. Provide advocacy, outreach, and referrals to connect participants to service providers and other programs that have resources to offer. Engage groups of local community members of all ages and guide them through the co‑designed activities and programming of the FEC. Manage enrollment and attendance at offerings and events. Care for and attend to the physical space of the FEC program to ensure it is safe, welcoming, organized, and appealing to participants and community members. Handle inventory and ordering/purchasing responsibilities to keep the site running and ensure needed food and supplies are stocked for offerings. Effectively utilize tracking and reporting mechanisms and accurately enter data and run reports in the FEC website and other agency databases as needed to obtain program‑level data, compiling statistical or written reports for agency and external stakeholders. Manage the FEC website to communicate with and engage members. Use Appreciative Inquiry and other strength‑based tools to engage community members in co‑designing offerings. Create monthly calendars, website content, and other outreach tools to promote and document offerings. Participate and engage with the FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city. Other duties as assigned. Qualifications Minimum qualifications include a bachelor's degree and three (3) years of professional experience; or a high school diploma and five (5) years of professional experience in community-driven programs working directly with children, youth, and families. Reside in or near the FEC community, or reside close enough to arrive promptly, in the event of an emergency. Bi‑Lingual either /Mandarin &/or Cantonese is required. Strong interpersonal skills and the ability to warmly connect with and engage children, youth, and adults individually and in groups. Strong verbal and written communication skills. Familiar with the community and its assets and resources, such as other programs, services, supports, local civic groups, and community leaders. Experience in developing and running a group, a club, or coaching a team preferred. Experience caring for children (as a parent, guardian, relative, neighbor, or babysitter) preferred. Ability to perform multiple tasks effectively in a fast‑paced, challenging, and constantly changing environment. Must have a commitment to work from a trauma‑informed, strength‑based, youth and family development perspective. Must be able to work a flexible schedule including evenings and weekends, attending community events as needed. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities. #J-18808-Ljbffr

A community service organization in New York seeks a Family Advocate who will support family engagement and provide advocacy within the Family Enrichment Center. This part-time role requires a bachelor's degree or extensive experience in community programs, along with bi-lingual skills in Mandarin and/or Cantonese. The ideal candidate will coordinate events, manage participant relationships, and foster connections to community resources. Flexible hours are necessary, including evenings and weekends. #J-18808-Ljbffr

Part-Time Simulation Specialist, JA BizTown/JA Finance Park Reporting to Director of Site Operations Junior Achievement of Georgia's (JA) mission is to inspire and prepare young people to succeed in a global economy. By bridging the business and education communities with hands-on experiential programs focused on business, entrepreneurship, civic responsibility, career-readiness, and financial literacy, JA aims to achieve the following overarching goals: To motivate, engage and inspire students to recognize the value and relevance of education, and to make informed decisions about their own personal education and career pathways. To equip students with the key career-readiness skills that will drive success in any environment, and to invigorate innovative, creative, and entrepreneurial thinking among our youth. To develop a financially literate generation who understands key business principles and makes responsible personal financial management decisions. To increase student understanding and appreciation of their civic rights, roles and responsibilities. JA of Georgia is the local affiliate of JA USA, the nations' oldest and largest economic education organization with over 105 years of experience. The organization has office and program locations in Atlanta, Lawrenceville, Cumming, Dalton, Savannah, Augusta and Morrow. More information can be found at our website ******************* SIMULATION SPECIALIST PRIMARY RESPONSIBILITIES The Simulation Specialist role will be responsible for assisting the lead Simulation Manager in facilitating and managing both our middle school learning programs JA BizTown and JA Finance Park for 6th and 7th grade students. In this role, you will be required to utilize public speaking skills that translate effectively during training presentations for volunteer groups participating in our program. Along with facilitation skills that would effectively translate when providing instructional-based tasks and announcements on the microphone AV sound system within our facility. We are looking for candidates who can work in a fast-paced environment with challenges that will require you to make effective sound decisions. Candidates who can create innovative activities and projects that promote student and teacher engagement. Leaders who can set professional examples for our middle school students by facilitating teachable moments and valuable discussions. This role will provide a high level of customer service and teamwork support and we are looking for Individuals who are passionate about working with students and collaborative environments that promote a positive work culture. Day to Day Operational Task: Support program excellence by preparing daily simulation materials and technology and ensuring all student spaces are cleaned at the end of each day. Assist with facilitating onsite volunteer training daily (60-90 minutes) and provide guidance throughout the simulation to 20-40 volunteers to help them coach students by applying their personal experiences within the simulation. Assist with the orderly unloading and loading of buses upon arrival and departure, escort students into secure space, verify student numbers on arrival and departure. Assist with the onsite engagement of up to 150 students per day by facilitating daily activities, coordinating daily simulation schedule and other logistics to ensure completion of simulation. Deliver a consistent, high-quality, high-energy experience every day during the school year (approx. 175 days). PROGRAM SUSTAINABILITY Assist Simulation Manager by leading - co-leading our JA BizTown or JA Finance Park program. Leading or co-leading will require you to utilize public speaking skills to facilitate volunteer training and instructional tasks that will require the use of our microphone /AV speaker system. Assist in the inventory tracking for all simulation resources (tablets, props, program materials, etc.). Look for opportunities to support teammates and ask for support when needed to ensure that a high level of quality is maintained across all areas through communication and collaboration. Provide technical support and troubleshoot common issues with simulation software and/or storefront technology. Collect required program forms and complete daily reports in a timely manner. Ensure that space is in a constant state of operational readiness through daily walk-throughs, observations and inspections. Prep and reset ensure that program resources and all essential materials for students and volunteers are prepared and ready prior to arrival. Utilize non-program days (i.e. summer) to innovate and elevate the current student programs, as well as strategize program growth. Assisting with our Junior Achievement Summer Camp EDUCATION/EXPERIENCE: Required Candidates of all degree and academic certification levels will be considered. Public speaking and facilitation skills preferred. Strong cross-functional team collaboration, communication, presentation skills Ability to think strategically, as well as make quick and sound decisions Strong computer skills; high level of customer service Works well in a fast-paced environment CORE COMPETENCIES: Influence Others: Provide sound rationale for recommendations; Generate enthusiasm for ideas by tapping into shared values; Promote own positions and ideas with confidence and enthusiasm even in the face of resistance. Build Relationships: Adjust interpersonal style to a variety of people and situations; Cultivate networks with people across a variety of functions within and outside the organization. Support Business Strategy: Demonstrate an understanding of JA's mission, vision and overall strategies; align own activities with organization's goals and strategies. Drive for Results: Consistently achieve work objectives; Readily put in time and effort required to achieve goals; Work to resolve routine and unexpected problems. Demonstrate Adaptability & Resourcefulness: Overcome obstacles and constraints without becoming discouraged; Maintain a positive outlook and sense of humor in difficult situations. Make Sound Decisions: Identify novel solutions to old problems; Come up with new ways of looking at problems, processes, or solutions; Define reasonable alternatives; Focus on important information without getting bogged down in unnecessary detail. Don't meet every single requirement? Studies have shown that individuals, namely women and people of color are less likely to apply to jobs unless they meet every single qualification. At JA of Georgia, we are dedicated to building a diverse, inclusive and genuine workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the best candidate for this role or another within the organization. Salary: $15/hour This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.

La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support. We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness. Why Join La Causa, Inc.? Meaningful work that supports youth and families on their path to recovery Collaboration with experienced and compassionate professionals Opportunities for professional development and career advancement Comprehensive benefits and paid leave-including a day off for your birthday! Your Role: As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence. What You'll Do: Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches. Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence. Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises. Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress. Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction. Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting. Build Relationships - Maintain open communication and positive connections with youth, families, and team members. Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies. Professional Development - Attend meetings, training, and supervision to continue learning and improving skills. Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services. What We're Looking For: Bachelor's degree in social work or a related field (Required) Master's degree in social work or related field (Highly Preferred) Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire At least one (1) year of experience providing community-based support Strong cultural competency and interpersonal skills Bilingual (Spanish and English), spoken and written (Preferred) Excellent verbal, written, and documentation skills Strong critical thinking and organizational abilities; able to manage multiple priorities Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to work flexible hours, including evenings and weekends, as program needs dictate Must successfully complete and pass all background checks, including an annual influenza vaccination Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed Work Environment: Work takes place in both community and office settings (local travel required) Flexible hours may include evenings or weekends Regularly required to drive, stand, sit, reach, stoop, bend, and walk Frequent talking, hearing, and seeing required, finger dexterity necessary Infrequent lifting (such as files) may occur Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking Peer Specialist for our Renascent Place program in San Jose, CA. About the role: The Peer Specialist provides outreach, case management, or rehabilitative services. This position, along with team members will provide outreach, engage, house, and wrap around clinical services to participants. These participants will be identified through county data and other assessment processes as being the most frequent users of emergency services, criminal justice, and other homeless/county services in the County. Program participants will have Serious Mental Health Disorders, Substance Use Disorders, and/or Chronic Health Conditions. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Our Benefits & Perks: $25.00-$27.50/ DOE 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make an Impact: Provide outreach and engagement to homeless adults to locate referred individuals. Locations include but are not limited to encampments, parks, shelters, treatment facilities, jail, court, etc. Help re-engage participants enrolled in the program who have lost contact with the team. Assist in interviewing and completing initial intakes with clients, gathering, and assembling related information, and maintaining appropriate records and files. Maintain thorough and concise case notes. Assist in linking participants with community treatment services for mental health, substance recovery, physical health care, financial assistance, educational and employment services, housing, advocacy, socialization activities, and other services. Assist participants with establishing goals and strategies for increasing self-sufficiency. Assist participants with accessing public benefits (i.e., General Assistance, Food Stamps, and SSI). Support participants as they navigate the criminal justice and court systems. Advocate for participants by interacting with judges, court mental health staff, public defenders, etc. Help participants develop a Wellness Recovery Action Plan. Provide support, role modeling, and coaching to participants in the program. Attend clinical, administrative, and case conferencing meetings as dictated by the program supervisor. Enter all data on time and correctly to support program evaluation and outcomes tracking. Ensure proper and timely documentation of services including written case notes using the BIRP formats and billing services to Medi-Cal. Assist the Program Manager, Clinical Supervisor, and other staff as needed. Other duties as assigned. How You Meet Qualifications: High school diploma or equivalent required. Personal life experiences with recovery from addiction, homelessness, and/or mental health recovery required. Six months of field experience working with people experiencing homelessness. Use of personal vehicle and proof of a valid and current California Driver's License and current insurance along with a clean DMV record required. COMPETENCIES: Excellent verbal & written communication, organizational, and time management skills. Strong analytical and problem-solving skills with meticulous attention to detail. Ability to work well independently and collaboratively with teams. Possess an understanding of and practice cultural sensitivity. Experience in building rapport and engaging in the most difficult to serve participants. Experience and ability to build supportive and respectful working relationships with individuals with disabilities and/or are experiencing homelessness that instills hope and promotes self-determination using a strengths-based approach. Sensitivity to and understanding of the special needs of the homeless. Proficiency in Microsoft Office programs, systems, and platforms. Ability to learn and use required mobile devices and business-related applications. High degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts. Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

La Causa Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team. Why Join La Causa, Inc.? Meaningful work supporting individuals and families in crisis. Collaboration with a network of professionals in crisis response. Professional development and training opportunities. Potential for career advancement within the organization. Competitive benefits and paid leave including a day off for your birthday! **$5,000.00 Hiring Incentive** (for this specific role) Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care. What You'll Do: Provide Personalized Support - Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family's goals. Reengage Disconnected Families - Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services. Empower Parents and Caregivers - Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs. Advocate for Families - Ensure parents' voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners. Collaborate with Care Teams - Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met. Share Insight and Expertise - Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs. Ensure Compliance - Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations. Promote Communication and Cooperation - Build and maintain positive relationships with families, care teams, and community stakeholders. Fulfill Mandated Reporting Duties - Comply with all mandated reporting requirements related to child safety and welfare. Engage in Ongoing Learning - Attend meetings, training, and professional development activities as needed. Support the Team - Take on additional tasks as assigned to contribute to the success of the program. What we are looking for: Social Work or related field (Required). Master's degree from an accredited school in Social Work or related field (Highly preferred). Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist. Lived experience of parenting a child with mental health and/or developmental disabilities. Proven ability to work with and support children, young adults, and families. Bilingual (Spanish and English), spoken and written. (Highly preferred). Positive and People-Oriented - Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit. Excellent organizational, and multitasking skills. Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment. Proficiency in Microsoft Office Suite. Reliable transportation, a valid Wisconsin driver's license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards. Must successfully pass all required criminal background checks. Day-to-Day setting: Work in both office and field settings (travel required) Flexible work hours including evenings or weekends, based on program needs. Regularly required to drive, stand, sit, reach, stoop, bend, and walk. Employee is frequently required to see, talk, or hear. Finger dexterity is also required. Infrequent lifting, including files, will be encountered. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions Connect with our Internal Recruiter: ****************** About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at *****************************

Full-time Description Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employU! Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement. Full-time employees are offered: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Employee Assistance Program (EAP) 401(k) Plan Paid Time Off Paid Holidays Bonus Potential (eligible positions) Flexible work schedule for exceptional work/life balance Pet Insurance Part-time employees may be offered: Dental Insurance Vision Insurance 401(k) Plan Paid Time Off Paid Holidays Basic Life Insurance Employee Assistance Program (EAP) Flexible work schedule for exceptional work/life balance Pet Insurance Want to get a glimpse into the employU atmosphere? Watch this video **************************** Requirements This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in-person client services, meetings, or other on-site responsibilities. This is a benefits-eligible position starting at $16.00 per hour, plus bonus. POSITION SUMMARY The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Completes initial intake referrals via in-person, online or by phone as needed. Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake. Enters all client information at intake into database and completes onboarding paperwork and processes. Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.? Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients. Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member. Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU's are renewed with the business. Drives clients to various locations as needed. Completes other assigned tasks as directed. POSITION QUALIFICATIONS Competency Statement(s) Job Knowledge Interpersonal Skills Customer Service Skills Communication Organizational Skills Working Independently Time Management SKILLS & ABILITIES Education: High School diploma required; some college including a degree in any field preferred. Experience: No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred. Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred. Background Screening Requirement: This position requires a level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse. Applicants can learn more about the screening process by visiting: ******************************** Other Requirements: Open availability required: must be available during days, evenings and weekends to work around students' school schedule. Must have reliable transportation, a valid driver's license, auto registration, auto insurance coverage-minimum (bodily injury $50,000 per person/$100,000 per accident). Bilingual is a plus (English / Spanish); ASL is a plus. Confidentiality and the ability to manage multiple deadlines is required. Must have own computer, printer, smartphone with data plan, and high-speed internet connection. SUPERVISION: No supervisory responsibilities. TRAVEL: Travel required to one or more of our local Florida offices, as needed. PHYSICAL DEMANDS AND WORKING ENVIRONMENT These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Office environment and in the field at various business locations. Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear within the normal audio range with or without correction.

Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individuals/families individualized service plan, which delineates specific goals that are flexibly tailored to the participant(s) and attempt to utilize community and natural supports. The intent of these activities is to assist individuals and/or their families in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. Essential Functions (Job Duties) There are 6 categories of peer-support components. Any of the below services can be provided either individually or combined as the care/service plan indicates their need. They include: Advocacy: Assistance seeking and obtaining benefits and entitlements, food, shelter, permanent housing. Assisting recipients in participating in shared decision making. Use Peer Bridgers to assist with linkages to and systems navigation within behavioral health and allied human services systems to access appropriate care. Benefits advisement and planning. Development of psychiatric advance directives (PAD). Assistance advocating for self-directed services. Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., coffee/tea at a coffee shop, attending a court date, attending an appointment, attending or participating in a recovery celebration event or wellness activity). Raising the awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them. Interim visits with individuals and/or their families after discharge from Hospital Emergency Rooms, Detox Units or Inpatient Psychiatric Units to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community based mental health provider, treatment provider or appropriate system of care. “Outreach” is a face-to-face service with a patient and/or their family provided by clinical staff or a peer advocate for the purpose of increasing motivation to participate in clinically indicated treatment for chemical dependence. Individuals and/or families identified for this intervention must be current patients who have failed to appear for sessions at the program and are judged to be at risk for prematurely discontinuing treatment or persons transitioning from another Office-certified program. Self-help Tools: Assist selecting and utilizing self-directed recovery tools such as Relapse Prevention Planning. Assist selecting and utilizing the things that bring a sense of passion, purpose and meaning into his/her life and coaching the person as they identify barriers to engaging in these activities. Assist individuals to help connect to natural supports that enhance the quality and security of life Connecting individuals to “warm lines.” Connections to self-help groups in the community. Peer Recovery Supports and Peer Counseling: Recovery education and counseling for individuals and their family members. One to one peer support. Person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help. Assisting with skills development that guides people towards a more independent life. Individuals in continuing care may receive counseling or peer services once per month. Learning and practicing new skills. Helping peers self-monitor their progress. Modeling effective coping skills. Transitional Supports: Bridging from jail or prison to an individual's/family's home (note: that peer supports while in Jail are not Medicaid reimbursable). Bridging from institutions (e.g. inpatient or residential facilities) to an individual's/family's home (note: that peer supports while in an institution are not Medicaid reimbursable). Bridging from general hospitals to an individual's/family's home. Bridging from an individual's/family's home to the community. Arrangements for appropriate services (appointment dates, contact names, and numbers, etc.) are discussed and made with the individual/family, their significant others and/or family prior to the planned discharge date. Documentation of this information will be included in the individual's/family's case record. Where an individual and/or family is going from a bedded service to another service, a warm hand-off or peer service is considered where possible. Pre-crisis and Crisis Support Services: Providing companionship when an individual or family in an emergency room or crisis unit or preparing to be admitted to detox, residential or other service to provide non-clinical support. Providing peer support in the individual's/family's home or in the community to support them before a crisis or relapse. Developing crisis diversion plans or relapse prevention plans. Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a part-time/full-time position. Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Required Education and Experience High school diploma or equivalent. “Lived” / relevant experience. Clean driving record for 3 years is required. Must maintain certification requirements Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individuals/families individualized service plan, which delineates specific goals that are flexibly tailored to the participant(s) and attempt to utilize community and natural supports. The intent of these activities is to assist individuals and/or their families in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. Essential Functions (Job Duties) There are 6 categories of peer-support components. Any of the below services can be provided either individually or combined as the care/service plan indicates their need. They include: Advocacy: Assistance seeking and obtaining benefits and entitlements, food, shelter, permanent housing. Assisting recipients in participating in shared decision making. Use Peer Bridgers to assist with linkages to and systems navigation within behavioral health and allied human services systems to access appropriate care. Benefits advisement and planning. Development of psychiatric advance directives (PAD). Assistance advocating for self-directed services. Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., coffee/tea at a coffee shop, attending a court date, attending an appointment, attending or participating in a recovery celebration event or wellness activity). Raising the awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them. Interim visits with individuals and/or their families after discharge from Hospital Emergency Rooms, Detox Units or Inpatient Psychiatric Units to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community based mental health provider, treatment provider or appropriate system of care. “Outreach” is a face-to-face service with a patient and/or their family provided by clinical staff or a peer advocate for the purpose of increasing motivation to participate in clinically indicated treatment for chemical dependence. Individuals and/or families identified for this intervention must be current patients who have failed to appear for sessions at the program and are judged to be at risk for prematurely discontinuing treatment or persons transitioning from another Office-certified program. Self-help Tools: Assist selecting and utilizing self-directed recovery tools such as Relapse Prevention Planning. Assist selecting and utilizing the things that bring a sense of passion, purpose and meaning into his/her life and coaching the person as they identify barriers to engaging in these activities. Assist individuals to help connect to natural supports that enhance the quality and security of life Connecting individuals to “warm lines.” Connections to self-help groups in the community. Peer Recovery Supports and Peer Counseling: Recovery education and counseling for individuals and their family members. One to one peer support. Person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help. Assisting with skills development that guides people towards a more independent life. Individuals in continuing care may receive counseling or peer services once per month. Learning and practicing new skills. Helping peers self-monitor their progress. Modeling effective coping skills. Transitional Supports: Bridging from jail or prison to an individual's/family's home (note: that peer supports while in Jail are not Medicaid reimbursable). Bridging from institutions (e.g. inpatient or residential facilities) to an individual's/family's home (note: that peer supports while in an institution are not Medicaid reimbursable). Bridging from general hospitals to an individual's/family's home. Bridging from an individual's/family's home to the community. Arrangements for appropriate services (appointment dates, contact names, and numbers, etc.) are discussed and made with the individual/family, their significant others and/or family prior to the planned discharge date. Documentation of this information will be included in the individual's/family's case record. Where an individual and/or family is going from a bedded service to another service, a warm hand-off or peer service is considered where possible. Pre-crisis and Crisis Support Services: Providing companionship when an individual or family in an emergency room or crisis unit or preparing to be admitted to detox, residential or other service to provide non-clinical support. Providing peer support in the individual's/family's home or in the community to support them before a crisis or relapse. Developing crisis diversion plans or relapse prevention plans. Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a part-time/full-time position. Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Required Education and Experience High school diploma or equivalent. “Lived” / relevant experience. Clean driving record for 3 years is required. Must maintain certification requirements Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individuals/families individualized service plan, which delineates specific goals that are flexibly tailored to the participant(s) and attempt to utilize community and natural supports. The intent of these activities is to assist individuals and/or their families in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. Essential Functions (Job Duties) There are 6 categories of peer-support components. Any of the below services can be provided either individually or combined as the care/service plan indicates their need. They include: Advocacy: Assistance seeking and obtaining benefits and entitlements, food, shelter, permanent housing. Assisting recipients in participating in shared decision making. Use Peer Bridgers to assist with linkages to and systems navigation within behavioral health and allied human services systems to access appropriate care. Benefits advisement and planning. Development of psychiatric advance directives (PAD). Assistance advocating for self-directed services. Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., coffee/tea at a coffee shop, attending a court date, attending an appointment, attending or participating in a recovery celebration event or wellness activity). Raising the awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them. Interim visits with individuals and/or their families after discharge from Hospital Emergency Rooms, Detox Units or Inpatient Psychiatric Units to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community based mental health provider, treatment provider or appropriate system of care. Outreach is a face-to-face service with a patient and/or their family provided by clinical staff or a peer advocate for the purpose of increasing motivation to participate in clinically indicated treatment for chemical dependence. Individuals and/or families identified for this intervention must be current patients who have failed to appear for sessions at the program and are judged to be at risk for prematurely discontinuing treatment or persons transitioning from another Office-certified program. Self-help Tools: Assist selecting and utilizing self-directed recovery tools such as Relapse Prevention Planning. Assist selecting and utilizing the things that bring a sense of passion, purpose and meaning into his/her life and coaching the person as they identify barriers to engaging in these activities. Assist individuals to help connect to natural supports that enhance the quality and security of life Connecting individuals to warm lines. Connections to self-help groups in the community. Peer Recovery Supports and Peer Counseling: Recovery education and counseling for individuals and their family members. One to one peer support. Person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help. Assisting with skills development that guides people towards a more independent life. Individuals in continuing care may receive counseling or peer services once per month. Learning and practicing new skills. Helping peers self-monitor their progress. Modeling effective coping skills. Transitional Supports: Bridging from jail or prison to an individual's/family's home (note: that peer supports while in Jail are not Medicaid reimbursable). Bridging from institutions (e.g. inpatient or residential facilities) to an individual's/family's home (note: that peer supports while in an institution are not Medicaid reimbursable). Bridging from general hospitals to an individual's/family's home. Bridging from an individual's/family's home to the community. Arrangements for appropriate services (appointment dates, contact names, and numbers, etc.) are discussed and made with the individual/family, their significant others and/or family prior to the planned discharge date. Documentation of this information will be included in the individual's/family's case record. Where an individual and/or family is going from a bedded service to another service, a warm hand-off or peer service is considered where possible. Pre-crisis and Crisis Support Services: Providing companionship when an individual or family in an emergency room or crisis unit or preparing to be admitted to detox, residential or other service to provide non-clinical support. Providing peer support in the individual's/family's home or in the community to support them before a crisis or relapse. Developing crisis diversion plans or relapse prevention plans. Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a part-time/full-time position. Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Required Education and Experience High school diploma or equivalent. Lived / relevant experience. Clean driving record for 3 years is required. Must maintain certification requirements Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is at will. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individuals/families individualized service plan, which delineates specific goals that are flexibly tailored to the participant(s) and attempt to utilize community and natural supports. The intent of these activities is to assist individuals and/or their families in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. Essential Functions (Job Duties) There are 6 categories of peer-support components. Any of the below services can be provided either individually or combined as the care/service plan indicates their need. They include: Advocacy: Assistance seeking and obtaining benefits and entitlements, food, shelter, permanent housing. Assisting recipients in participating in shared decision making. Use Peer Bridgers to assist with linkages to and systems navigation within behavioral health and allied human services systems to access appropriate care. Benefits advisement and planning. Development of psychiatric advance directives (PAD). Assistance advocating for self-directed services. Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., coffee/tea at a coffee shop, attending a court date, attending an appointment, attending or participating in a recovery celebration event or wellness activity). Raising the awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them. Interim visits with individuals and/or their families after discharge from Hospital Emergency Rooms, Detox Units or Inpatient Psychiatric Units to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community based mental health provider, treatment provider or appropriate system of care. Outreach is a face-to-face service with a patient and/or their family provided by clinical staff or a peer advocate for the purpose of increasing motivation to participate in clinically indicated treatment for chemical dependence. Individuals and/or families identified for this intervention must be current patients who have failed to appear for sessions at the program and are judged to be at risk for prematurely discontinuing treatment or persons transitioning from another Office-certified program. Self-help Tools: Assist selecting and utilizing self-directed recovery tools such as Relapse Prevention Planning. Assist selecting and utilizing the things that bring a sense of passion, purpose and meaning into his/her life and coaching the person as they identify barriers to engaging in these activities. Assist individuals to help connect to natural supports that enhance the quality and security of life Connecting individuals to warm lines. Connections to self-help groups in the community. Peer Recovery Supports and Peer Counseling: Recovery education and counseling for individuals and their family members. One to one peer support. Person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help. Assisting with skills development that guides people towards a more independent life. Individuals in continuing care may receive counseling or peer services once per month. Learning and practicing new skills. Helping peers self-monitor their progress. Modeling effective coping skills. Transitional Supports: Bridging from jail or prison to an individual's/family's home (note: that peer supports while in Jail are not Medicaid reimbursable). Bridging from institutions (e.g. inpatient or residential facilities) to an individual's/family's home (note: that peer supports while in an institution are not Medicaid reimbursable). Bridging from general hospitals to an individual's/family's home. Bridging from an individual's/family's home to the community. Arrangements for appropriate services (appointment dates, contact names, and numbers, etc.) are discussed and made with the individual/family, their significant others and/or family prior to the planned discharge date. Documentation of this information will be included in the individual's/family's case record. Where an individual and/or family is going from a bedded service to another service, a warm hand-off or peer service is considered where possible. Pre-crisis and Crisis Support Services: Providing companionship when an individual or family in an emergency room or crisis unit or preparing to be admitted to detox, residential or other service to provide non-clinical support. Providing peer support in the individual's/family's home or in the community to support them before a crisis or relapse. Developing crisis diversion plans or relapse prevention plans. Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a part-time/full-time position. Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Required Education and Experience High school diploma or equivalent. Lived / relevant experience. Clean driving record for 3 years is required. Must maintain certification requirements Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is at will. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Print Production and Design Support Specialist Position Type: Full-time 1122 Town and Country Commons Drive, Town and Country, MO 63017 Council Website: ************** Pre-Hire Assessment Required For Consideration: Click Link to Begin Overview Greater St. Louis Area Scouting has been helping young people become leaders since 1911. We run summer camps, outdoor programs, and training courses to teach important skills and values to nearly 30,000 kids each year. As a Print Production and Design Support Specialist, you'll work with our Print Shop Supervisor to support daily operations of the print shop, including preparing and producing printed materials, providing basic design support, maintaining equipment and supplies, and assisting with mail processing and shipping. Training will be provided. What You'll Do Print Production Operate printers and finishing equipment (cutting, folding, binding, etc.). Prepare print jobs according to instructions, ensuring accuracy and quality. Load paper stock, collate, and assemble print projects. Perform routine maintenance and monitor service needs for equipment. Maintain inventory of print and office supplies. Design Support Make basic edits to print projects submitted to the print shop. Prepare files for print by converting formats, adjusting layout, or resizing as needed. Use programs such as Microsoft Publisher, Canva, or Adobe Acrobat to assist with simple layout adjustments. (Extensive graphic design skills are not required.) Mail Processing and Shipping Process mail lists through postal software, including merging, cleaning, and correcting addresses. Assist in preparing and delivering large mailings to the post office. Receive and direct shipments at the loading dock. Other Duties Provide general office and administrative support as needed. Requirements High school diploma or equivalent required. No prior print shop experience required; training will be provided. Familiarity with Microsoft Office (Word, Excel, Publisher) preferred. Experience with Adobe Acrobat or Canva a plus. Ability to operate or learn to operate printing and finishing equipment. Strong organizational and time management skills. Ability to follow instructions, manage multiple tasks, and work independently. Benefits Salary: $16 per hour Schedule: Choice of a 5-day work week (M-F, 9:00am-5:00pm) or a 4-day work week (M-Th, 7:00am-5:00pm), with occasional adjustments for office coverage or peak periods. We are an equal opportunity employer. We offer medical, dental, vision, life insurance, maternity leave, continuing education, tuition assistance, and other benefits. You'll have vacation time, holidays, and merit-based pay raises. How to Apply Completion of the application process is required. As part of our application process, we kindly request that you complete our pre-hire assessment: Click Link to Begin Only the most qualified candidates will be contacted. Employment inquiries *************

Do you enjoy getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? You could make a difference in someone's life every day as a Residential Support Specialist (RSS) working with young adults between the ages of 16-21. Residential Support Specialists work one-on-one and in groups with youth experiencing mental health challenges. Within the residential setting, you will assist the clients as they learn and practice skills related to what matters most to young people: relationships, school success, recreational activities, health and wellness, early career experiences, and day-to-day living. You will also ensure safety by helping youth regulate and safely express their emotions, including using Therapeutic Crisis Intervention (TCI) skills. During an average day, you will teach independent living skills like hygiene and housekeeping, help residents prepare meals, model relationship building skills, and coach youth on coping skills. Not only do you help clients develop key independent living skills, you are also fostering a safe and inviting living environment by regularly cleaning the residence. You will see their progress and document their experiences, success with medication management, and recovery process as they transition to adulthood. To succeed in this role, you need: Passion for mental health advocacy Effective communication and relationship-building skills Compassion and respect while working in someone's home Patience and willingness to meet youth where they're at Good writing skills and attention to detail To be able to perform Therapeutic Crisis Intervention therapeutic restraint techniques, which require moderate exertion, being able to lift 40 pounds, and the mobility to lower self to a kneeling position on the floor. This training is provided and required by Thresholds. Availability to work the following shift: Sunday through Wednesday - 2nd Shift There are multiple educational pathways to be eligible for this role: High School diploma or GED certificate and at least 25 years of age. Associates degree or higher and at least 21 years of age. What sets Thresholds apart:  Competitive pay - Base rate: $21.75 - 24.00 per hour / $45,240 - 49,920 annually Subject to increase based on education and experience Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Public service loan forgiveness  Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)  Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.

Part-time Description This position is located in Princess Anne, MD. Catholic Charities of the Diocese of Wilmington is seeking a part-time Direct Service Support Specialist to work with clients of Bethany House, a 24/7 emergency shelter for families and individuals experiencing homelessness, to provide support, facilitate their physical and mental well-being, and help them with their transition to housing. The schedule for this part-time position may include days, evenings, overnights, and weekends, up to 28 hours per week, based on operational needs. Essential Functions: Plans and assists with on-site individual and group activities. Presents a positive adult role model for residents. Supports residents with administration of medication. Responds quickly in emergency situations. Cultivates positive relationships with other shelter staff members and participates in all meetings and trainings. Assists in providing safe, temporary housing for residents by maintaining building security, enforcing rules and regulations with consistency. Orients new residents to the shelter and program. Plans and prepares all meals and ensures the overall cleanliness of the shelter. Adheres to appropriate staff/client professional boundaries. Answers and responds appropriately to all incoming phone calls and monitors out-going resident calls. Records in shift log and document unusual or problem behaviors or incidents. Requirements Minimum Qualifications: High school diploma with one year of relevant work experience or equivalent combination of education and experience. Demonstrated ability to respond to an emergency or crisis situation. Ability to learn and administer First Aid and CPR. Ability to use plain and simple language to communicate. Proficient in keeping accurate records. Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds. Willingness to consent to and ability to pass a criminal background check in accordance with federal/state/local laws. Commitment to the mission and values of Catholic Charities of the Diocese of Wilmington. Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Holidays Night shift Overnight shift Weekends as needed Salary Description $18.09 per hour

Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? If you answered yes to any of these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP's Career Pathfinder . Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone's unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you've got choices…here's what we provide: Position Status: Full-time Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Responsibilities Here's what to expect as a Bi-lingual Support Services Specialist: Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals. Collaborate with public and community agencies to strengthen service partnerships. Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete. Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs. Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation. Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals. Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed. Document all communications related to Agency with Choice services. Qualifications Minimum requirements as a Bi-lingual Support Services Specialist: 18 years of age Bilingual in Spanish and English (required) High school diploma or General Education Development (GED) 6 months to 2 years of related job experience Valid driver's license with at least 6 months of driving experience Access to a vehicle with valid insurance, registration, and inspection Knowledge of individuals with intellectual and developmental disabilities and/or autism Ability to communicate, read, write, and understand the English language Preferred, but not required: Associate's degree or related certification 2 to 5 years of related experience Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400) If you are still reading, we should talk! Apply today, we would love to hear your story and share ours. UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ********************* . #ucpsj2500

About the Company American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization. SUMMARY The Support Services Specialist position's primary responsibility is to monitor and report on the company's inventory. This position devises ways to optimize inventory control, adequate product stock, and anticipate future needs. Also, serving clients enrolled in the Support Services Veterans & Family Program (SSVF). The position is responsible for processing approved support service requests and issuing corporate checks through an accounting software program. Position is responsible for learning grant & expense codes, learning the SSVF eligibility criteria, and any and all limitations of each category of support service available. Position is responsible for compiling support service requests with other applicable documentation and maintaining all files and documents for auditing purposes. Position is responsible for providing checks to case managers for client support (funds for client transportation, clothing, rental services, bus tickets, etc.). Position is responsible for assisting with data entry into the HMIS/MIS systems as well as being part of a receptionist pool to perform such duties as necessary. Other duties may be assigned as deemed necessary for corporate objectives. ESSENTIAL DUTIES & RESPONSIBILITIES NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice. Prepare and submit support service requests as needed. This position is the point of contact for approximately 15 Case Managers that will submit support service needs for their clients. Support Services will be issued at least once a day if not twice. There will be times that support services will be of an urgent matter which will require processing requests immediately. In this capacity this position must be able to communicate effectively with Case Managers, Directors, and when necessary, with outside agencies or vendors. Follow up with Case Managers on original receipts will be an ongoing task. Work cooperatively and effectively with all staff in providing support services to clients. Be versed in all the program requirements and regulatory limitations and eligibility of the support services program. Maintain files on all support service requests processed thru this desk and coordinate with the Case Managers as necessary to assure all documents are included for audit review. Coordinates with Case Managers for the purpose of delivering the check for services requested and assure that it confirms with established guidelines. Will enter the vendor code, expense code, and other coding as necessary in the data system that corresponds to the category of support service requested. Ability to work independently and cooperatively. Remain flexible and adapt to changing program needs. Operate standard office equipment as necessary. Data Entry into the HMIS/MIS system may be required of this position. This position will participate in the receptionist pool as necessary. Engage in solution-oriented approaches, and interact with other team members, clients, and community representatives in a respectful manner, which includes communicating in a professional and productive demeanor, as well as ensuring that actions are supportive of others. Responsible for treating as confidential all information about clients, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only. Responsible for being sensitive to the needs of program participants and must at all times treat clients with respect and professional care. SKILLS & COMPETENCIES Must be sensitive to the needs of clients served Must be very detailed oriented Ability to multi-task Have a pleasant disposition Computer skills and working knowledge of software programs Word and Excel are required. Must be able to work independently Dependable EDUCATION & EXPERIENCE Must have a high school diploma or GED. Some college education is preferred. Must have 4 years' experience in responsible clerical & support service to clients. Any additional work experience, especially work with social service agencies in a capacity similar to this position will be considered a plus. Candidate has the ability to maintain relationships with suppliers. CERTIFICATES, LICENSES, REGISTRATIONS Must have access to reliable transportation Must have a current Texas driver's license at all times Must have applicable automobile liability insurance at all times Must pass drug testing and background check Must be able to pass driving record check All personnel of the organization must be bondable TRAVEL Primarily local during business day. BENEFITS Retirement Program 6% Employer matching $500 monthly allowance company-provided for: Dental insurance Health insurance Vision insurance 12 hours (monthly) of PTO (after completed probationary period) Employer provided life insurance 5% salary increase after completing probationary period 14 paid holidays Quarterly cell phone stipend (subject to completion of 30 day) It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.