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Assistant General Manager jobs at The Swig Company - 545 jobs

  • Assistant General Manager

    Swig Taylorsville 3.9company rating

    Assistant general manager job at The Swig Company

    Job Description At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success. Act as the primary point of contact for customer service and manage online reviews. Drive sales growth and manage labor costs to improve profitability. Monitor and optimize operational efficiency, including prep, stocking, and staging. Adjust staffing schedules to ensure adequate coverage and manage labor costs. Assist with weekly reports, inventory management, and operational documentation. Uphold company values, enforce policies, and maintain a safe, clean, and organized environment. Complete store checklists, manage deposits, and ensure smooth operations. Stock, prep, and rotate food, supplies, and chemicals for smooth service. Craft quality drinks and food by following Swig's procedures. Communicate clearly with guests and teammates to ensure a smooth, seamless experience Assist with to-go and delivery orders, ensuring accuracy and timely service. Collaborate with your team to meet goals and create a welcoming atmosphere. Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience! Follow all company policies and procedures to uphold our standards and values. Perform other duties as needed. What You'll Bring to the Role: Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service. Exceptional attention to detail, ensuring everything is just right. Excellent communication skills - both verbal and written. A collaborative, growth-focused attitude, always ready to learn and help your team succeed. The ability to multitask and handle fast-paced situations with ease. A food handler's permit and reliable transportation. Regular, predictable attendance and the ability to work as part of a close-knit team. Must be at least 16 years of age. Previous restaurant experience is a plus! Pay & Perks: Earn up to $14-17/hr (this includes tips!) Discounted Drinks & Cookies Flexible hours and a fun, fast-paced work environment. Opportunities for Growth Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status. We use eVerify to confirm U.S. Employment eligibility.
    $14-17 hourly 26d ago
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  • General Manager

    Peachtree Group 4.7company rating

    Falls Church, VA jobs

    HOME2 - FALLS CHURCH 171 West Falls Station Blvd Falls Church, VA 22034, USA You lead with empathy, effective communication, humility, innovation, and financial focus to manage all aspects of the hotel operations. As General Manager, you cultivate team synergy to deliver the ultimate guest experience. You belong to a service culture where the regional team and company work for you. Joining Peachtree Hospitality means you are eligible for quarterly bonuses, paid time off and receive vacation reimbursement for your R&R. Health Insurance (1 of the month following hire), 401(k) plus ER Match, EPA, cell phone reimbursement, hotel travel discounts and paid holidays. Responsibilities Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction. Champion brand and company reputation to exceed performance standards. Key contributor to financial forecasts and budgets. Analyze monthly P&L statements in collaboration with regional accounting and operations teams. Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel. Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship. Create an ambitious, fun, and loyal team, through effective retention techniques. Swiftly recruit top talent through internal and external creativity. Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team. Responsible for reporting as required by company, brand and/or other requests. Be an active member within the local community, participating in external activities and events through volunteer work. Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy. Systems Proficiency: Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems Basic Qualifications Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.). Ability to defuse distressed associates, guests resulting in the best outcome to the situation. Ability to learn systems technology. Displays a magnitude of professionalism, being your best-self. Excellent written, verbal and presentation skills a must. Hospitality certifications; CHA, CHRM, CHSP, a plus. Peachtree Group is a privately held, fully integrated real estate investment management, lending and servicing platform. The company owns, operates, manages and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $55k-112k yearly est. 4d ago
  • General Manager

    The Connor Group 4.8company rating

    San Antonio, TX jobs

    The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in San Antonio, TX. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
    $125k-160k yearly 3d ago
  • Food and Beverage Manager

    Encore Enterprises 3.8company rating

    Harrisonburg, VA jobs

    Job Title: Food & Beverage Manager Reports to: General Manager / Director of Operations Department: Food & Beverage Salary: Salary + annual bonus We are seeking a highly motivated, experienced, and guest-focused Food & Beverage Manager to oversee all food and beverage operations at our property. This role is responsible for ensuring exceptional service, maintaining high standards of quality, and driving revenue and profitability through effective leadership and operational excellence. What you'll do - Direct and coordinate all F&B operations across outlets (restaurant, bar, banquets, in-room dining, etc.) Lead, train, and motivate staff to deliver exceptional guest experiences and uphold brand standards Develop and implement menus in collaboration with the Executive Chef to ensure variety, quality, and cost control Monitor inventory, ordering, and cost management to achieve budget goals Manage scheduling, labor, and staffing needs efficiently Ensure compliance with health, safety, and sanitation regulations Handle guest feedback and resolve complaints promptly and professionally Drive revenue through promotional activities, upselling, and special events Collaborate with Sales and Events teams to ensure flawless execution of banquets and catered functions Analyze financial reports and KPIs to identify areas for improvement and growth Who we're looking for - Proven experience (3+ years) in F&B leadership roles, preferably in a hotel or resort setting Strong leadership and team management skills Excellent interpersonal, communication, and problem-solving abilities In-depth knowledge of food and beverage trends, service standards, and cost controls Proficient in POS systems, inventory software, and Microsoft Office Ability to work flexible hours, including evenings, weekends, and holidays ServSafe or equivalent food safety certification preferred Physical Requirements - Ability to stand and walk for extended periods Lift up to 40 lbs as needed Comfortable working in fast-paced, high-pressure environments
    $44k-59k yearly est. 4d ago
  • General Manager

    Tarantino Properties, Inc. 4.0company rating

    Houston, TX jobs

    Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States. Tarantino currently manages over $2 Billion in real estate assets. Tarantino Properties is seeking an experienced General Manager to oversee a large property (1,000+ units) in Houston, Texas. The ideal General Manager will have a customer service-oriented, people-focused mentality, and excellent communication skills. This individual will possess a strong financial understanding and is experienced in leasing. The General Manager will oversee and work closely with 2 on-site property managers. Job Duties: Physically inspect all common areas on the property daily to assure its peak readiness and appearance taking immediate action on unsatisfactory appearance problems. Walk the property daily checking for cleanliness, safety and conditions of the buildings, driveways, laundry rooms, pools, landscaping and all exterior features of the property. Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising programs to maximize market position. Ensure quality of market-ready units and maintain a supply of available units in market-ready conditions Approve all lease paperwork daily, applications, move-ins, move-outs, renewals, etc. Ensure all move-ins are walked with the resident and satisfaction is achieved. Perform the duties of Leasing Consultant as needed. Collect, record, and deposit property income accurately and timely manner. Hire, train and review performance of all on-site personnel, directing their activities to ensure job satisfaction, acceptable productivity levels and career progression where earned and available. Delegation and development associates. Evaluation of site personnel should be accompanied by written communication and thorough record keeping. Maintain personnel files on all staff members. Approve all invoices for goods or services received at the site. Utilize and understand the accounts payable system and instruct all office personnel in its use. Responsibilities: Leadership and accountability for all property operations Preparing and managing budgets Attracting new tenants through advertising, property viewings, and encouraging referrals Interviewing tenants and running credit checks Setting rental rates, negotiating, and enforcing lease agreements Addressing tenant complaints and inspecting vacated units Contracting and supervising repairs and maintenance work Collecting rent, dealing with late payments, and handling operating expenses Maintaining records of income, expenses, signed leases, complaints, maintenance, etc Preparing reports on the financial performance of properties Terminating leases and initiating eviction proceedings Management of all property staff Experience Required: Property management: 3 years (Preferred) Property leasing: 4 years (Preferred) Why People Love Working Here: People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family. Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members. Our Perks & Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of. COMPETITIVE PAY MEDICAL AND RX PAID TIME OFF RETIREMENT AND 401K SHORT-TERM DISABILITY LONG-TERM DISABILITY VOLUNTARY LIFE VISION DENTAL AFLAC EMPLOYEE APARTMENT DISCOUNT
    $41k-51k yearly est. 5d ago
  • Assistant General Manager

    V & P 3.9company rating

    Wytheville, VA jobs

    We are currently looking for an Assistant General Manager (AGM). This Challenging position has the overall responsibility for managing the operations of the hotel to maximize profitability, ensure superior service and product quality, drive hotel performance, and the development of people. Job Responsibilities Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/delegate work. Advise staff of formal policies and procedures, identify options and resolve issues. Initiate disciplinary, or other staff related actions in accordance with company policies. Ensure that hotel quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance, and cleanliness; establish and maintain preventative maintenance programs to protect eh physical assets of the hotel. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions. Ensure a sage and secure environment for guests, employees, and hotel assets. Comply with our corporate Health and Safety programs. This position reports directly to the General Manager of the hotel, as this is a hands on position the (AGM) will be required to conduct his or her responsibilities while playing an active role with the Front Desk operations. Qualifications The successful candidate must be proficient with computers, and have a strong background in the Hospitality industry. Previous Front Desk and/or hotel experience required. 2-4 years management experience Must have FULL availability
    $42k-61k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Maya Hospitality Group Inc. 4.1company rating

    Fort Mill, SC jobs

    Avid-Amusement Park | 154 Springhill Farm Rd. Fort Mill, SC 29715 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking an Assistant General Manager to support the General Manager in overseeing hotel operations, maximizing guest satisfaction, and providing financial success. If you thrive in a fast-paced environment and excel at team leadership, strategic planning and enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Financial Leadership: Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability. Make recommendations for capital improvements to enhance the hotel's assets and brand loyalty. Team Development & Leadership: Plan, assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to improve performance and recognize achievements. Educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed. Oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies. Foster teamwork and quality service through effective communication with department heads. Lead by example and demonstrate Maya Hotels' core values. Guest Experience: Interact with guests, clients, and key stakeholders, including travel industry representatives, local community leaders, and government officials. Ensure the highest level of guest satisfaction by maintaining quality service standards and amenities. Operational Excellence & Responsible Business Practices: Ensure a safe and secure environment for guests, team members, and hotel assets in compliance with company and regulatory policies. Serve as a public relations representative, promoting the hotel and brand within the local community. Drive team engagement in community activities, business partnerships, and sustainability initiatives. Develop and implement environmentally conscious action plans to reduce the hotel's carbon footprint. Maintain a safe working environment, including hazard prevention, proper chemical use, and injury prevention. Support and promote hotel recycling and sustainability programs. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management, Business, or a related field preferred. Experience: 2+ years of hotel management or supervisory experience; experience with Hilton, IHG, or Marriott brands is a plus. Leadership & People Management: Proven ability to motivate, train, and lead a successful hospitality team. Financial Acumen: Strong budgeting, forecasting, and revenue management skills. Guest Relations: Passion for enhancing guest experiences and maintaining high service standards. Problem-Solving & Decision-Making: Ability to remain calm under pressure and resolve challenges efficiently. Community Engagement: Strong ability to represent the hotel in the local market and foster partnerships. Flexibility: Willingness to work varied schedules, including evenings, weekends, and holidays as needed. Physical Requirements: Ability to stand and walk for extended periods during hotel inspections and guest interactions. Ability to lift and carry up to 25 lbs. occasionally (e.g., reports, supplies). Frequent bending, reaching, and handling office equipment. Comfortable working in a fast-paced hospitality environment with changing demands. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
    $34k-49k yearly est. Auto-Apply 6d ago
  • Assistant General Manager

    Maya Hospitality Group Inc. 4.1company rating

    Columbia, SC jobs

    Hampton Inn Northeast | 1551 Barbara Dr Columbia SC 29223 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking an Assistant General Manager to support the General Manager in overseeing hotel operations, maximizing guest satisfaction, and providing financial success. If you thrive in a fast-paced environment and excel at team leadership, strategic planning and enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Financial Leadership: Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability. Make recommendations for capital improvements to enhance the hotel's assets and brand loyalty. Team Development & Leadership: Plan, assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to improve performance and recognize achievements. Educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed. Oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies. Foster teamwork and quality service through effective communication with department heads. Lead by example and demonstrate Maya Hotels' core values. Guest Experience: Interact with guests, clients, and key stakeholders, including travel industry representatives, local community leaders, and government officials. Ensure the highest level of guest satisfaction by maintaining quality service standards and amenities. Operational Excellence & Responsible Business Practices: Ensure a safe and secure environment for guests, team members, and hotel assets in compliance with company and regulatory policies. Serve as a public relations representative, promoting the hotel and brand within the local community. Drive team engagement in community activities, business partnerships, and sustainability initiatives. Develop and implement environmentally conscious action plans to reduce the hotel's carbon footprint. Maintain a safe working environment, including hazard prevention, proper chemical use, and injury prevention. Support and promote hotel recycling and sustainability programs. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management, Business, or a related field preferred. Experience: 2+ years of hotel management or supervisory experience; experience with Hilton, IHG, or Marriott brands is a plus. Leadership & People Management: Proven ability to motivate, train, and lead a successful hospitality team. Financial Acumen: Strong budgeting, forecasting, and revenue management skills. Guest Relations: Passion for enhancing guest experiences and maintaining high service standards. Problem-Solving & Decision-Making: Ability to remain calm under pressure and resolve challenges efficiently. Community Engagement: Strong ability to represent the hotel in the local market and foster partnerships. Flexibility: Willingness to work varied schedules, including evenings, weekends, and holidays as needed. Physical Requirements: Ability to stand and walk for extended periods during hotel inspections and guest interactions. Ability to lift and carry up to 25 lbs. occasionally (e.g., reports, supplies). Frequent bending, reaching, and handling office equipment. Comfortable working in a fast-paced hospitality environment with changing demands. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
    $33k-48k yearly est. Auto-Apply 3d ago
  • General Manager Salem VA Hotel

    V & P 3.9company rating

    Salem, VA jobs

    Description of the role: The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. Responsibilities: Develop and implement strategies to achieve hotel's financial and operational goals Ensure all departments are running smoothly and efficiently Oversee and manage the hotel staff, including hiring, training, and evaluating performance Maintain high standards of customer service and resolve any guest issues or complaints Monitor and control hotel expenses and revenue Create and manage budgets Coordinate with sales and marketing teams to drive bookings and revenue Ensure compliance with health, safety, and licensing regulations Stay updated with industry trends and implement best practices Requirements: Previous experience in hotel management or a similar role Excellent leadership and team management skills Strong financial acumen Exceptional customer service skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Proficient in hotel software and Microsoft Office Suite Knowledge of local and state regulations regarding hotel operations Benefits: Competitive salary Healthcare benefits Paid time off Opportunities for growth and advancement About the Company: VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members. Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility's reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor's degree in hotel management or business management as a plus; equivalent experience is also acceptable. EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.
    $45k-67k yearly est. Auto-Apply 60d+ ago
  • Hotel General Manager

    Cusa 4.4company rating

    Brentwood, TN jobs

    Now Hiring: Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager. Major brand experience to include Mainstay Suites by Choice and IHG Candlewood Suites. Extended stay experience is required. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service and brand standards, recognizing our associates as our best asset, and providing value to our business partners and owners. The Hotel General Manager is the leader for the team with daily oversight of all hotel departments, providing achievement of top line revenue, managing expenses and payroll for bottom line profitability, experience in team building, brand training, adherence to required brand standards including Medalia scores and loyalty enrollment goals, exceeding fair share metrics for the brand, comp set and hotel for MPI, ARI, RGI. Please submit your resume for consideration.
    $47k-64k yearly est. 19d ago
  • Hotel General Manager

    CUSA, LLC 4.4company rating

    Brentwood, TN jobs

    Job Description Now Hiring: Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager. Major brand experience to include Mainstay Suites by Choice and IHG Candlewood Suites. Extended stay experience is required. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service and brand standards, recognizing our associates as our best asset, and providing value to our business partners and owners. The Hotel General Manager is the leader for the team with daily oversight of all hotel departments, providing achievement of top line revenue, managing expenses and payroll for bottom line profitability, experience in team building, brand training, adherence to required brand standards including Medalia scores and loyalty enrollment goals, exceeding fair share metrics for the brand, comp set and hotel for MPI, ARI, RGI. Please submit your resume for consideration.
    $47k-64k yearly est. 19d ago
  • General Manager Lebanon VA Hotel

    VP Management 3.9company rating

    Lebanon, VA jobs

    Job Description Want to work for a dynamic organization, that is growth oriented, and has a positive organizational culture! The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
    $43k-63k yearly est. 16d ago
  • General Manager Lebanon VA Hotel

    V & P 3.9company rating

    Lebanon, VA jobs

    Want to work for a dynamic organization, that is growth oriented, and has a positive organizational culture! The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
    $43k-63k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Shawnee Development LLC 4.0company rating

    Guymon, OK jobs

    Department: Operations Division: LLC, Wholly owned by The Shawnee Tribe Job Title: Assistant General Manager General Definition: The Assistant General Manager oversees and directs a property operating team capable of achieving financial, operational, and guest service expectations. Incumbent will provide profit-driven leadership, organizational cohesiveness, and strategic planning of gaming operations in accordance with the Tribe's goals, objectives, policies and procedures. Supervision Received: General Manager Supervision Exercised: Department Managers and Supervisors Essential Job Functions: Responsible for overseeing the day to day operations of the casino while ensuring security of company assets, guest satisfaction and employee morale. Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. All budget concerns or deviations shall be reported to the General Manager. Responsible for assisting and managing all components of the property. Assist in making final decisions on implementation and oversight of overall strategies for the overall engagement, customer service, comp ability, game layout, floor mix, revenue growth, and expense management in order to maximize profitability for all areas of responsibility. Confers with and regularly reports to the General Manager to plan business objectives, to develop organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives. Keep abreast of any changes in the casino industry, such as wage rates, new games and machines, expansion or alteration, etc. Assists in the oversight of marketing program to assure proper promotion of the property. Addresses and manages complaints or concerns from team members in accordance with established policies. Responsible for ensuring compliance with all regulatory compliance within area of responsibility or as assigned by the General Manager. Maintains strict confidentiality in all departmental and company matters. Handle complaints from guests maintaining satisfactory impressions. Bring closure to outstanding issues/investigations by following up with all parties involved in the matter. Prepare regular and special reports as required. Assist in the development of a culture and environment that delivers world class customer service. Assist the General Manager in strategic planning, reviewing and recommending policy changes according to procedure. Critique and recommend changes to standard operating procedures. Maintain staff management processes by recruiting, selecting, orienting, training, developing and supervising subordinates. Identify and implement processes, systems and support, required to maximize the opportunities and minimize negative impact for on-going business operations. Strategize ways to develop and reward new players within company guidelines; understand reinvestment levels of each tier segment. Provide management control and direction to department managers, assist managers or supervisors in the absence of department heads to assure the successful performance of the casino operations, and the property in general. Serves on the BSA/OFAC Compliance Committee, Safety Committee, and PTO Bank Committee. All other duties as assigned. MINIMUM QUALIFICATIONS Education: High School Diploma or GED required Bachelor's degree in hospitality/casino management or a related field Experience in lieu of a degree may be considered Knowledge, Skills and Abilities: Must have extensive knowledge of all Electronic Games Operations Must possess knowledge of Class II gaming rules, regulations, and operating practices Must possess excellent interpersonal, verbal, written, and multi-media communication skills, in-order to present information and data to diverse property groups Knowledge and application of positive customer experience concepts and principles and processes Ability to conduct guest needs assessment and meet outstanding quality service standards, evaluate customer satisfaction, and deliver positive service recovery efforts Knowledge of gaming and alcohol beverage control regulations Ability to work positively within constantly changing internal and external environments. Ability to maintain strict confidentiality relative to proprietary information (i.e. financial data, casino policies, promotions, personnel matters and guest information) Ability to maintain interpersonal working relationships among all personnel Ability to assume overall responsibility relative to the performance of the casino operations and overall property Ability to analyze and interpret departmental needs and results Ability to solve complex problems quickly and in a busy environment Ability to prioritize and perform assigned duties under frequent time pressures to meet established deadlines in an interruptive environment while achieving high standards Ability to initiate, follow-up on and complete special projects as assigned Ability to work a flexible and irregular schedule including weekends, evenings and holidays Demonstrated success managing multiple departments, staff and operation functions within the gaming industry Ability to build consensus and secure optimal resolution of specific issues among multiple parties Ability to respond effectively to sensitive inquiries and complaints Must be able to work in a smoke filled casino environment Training and Experience: Must have a minimum of ten (10) years' experience in progressive gaming management positions Must have ten (10) years' experience with gaming operating systems Must have ten (10) years' gaming experience in both Class II and Class III gaming Previous table games management experience required Previous experience in compliance is required Licenses/Certifications/Other: Must be able to pass a background check and receive/maintain a license or permit from the Shawnee Tribe Gaming Commission Must be able to complete pre-employment drug test with a negative result
    $35k-50k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Campus Life & Style 4.2company rating

    Harrisonburg, VA jobs

    CLS Living's mission is to provide an unparalleled resident experience and workplace environment. We strive to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design. Each new day is an opportunity for growth as we invest in our team and our goals to remain a best-in-class organization. The success of the company is dependent upon the satisfaction of our residents. Our devoted staff maintains direct involvement in managing each of our properties and tending to their needs. Company Benefits and Perks Generous paid time off 401(k) matching Health, Dental and Vision Employee assistance program Flexible spending account Health savings account Life insurance Parental leave Professional development assistance Relocation assistance Unparalleled company culture Opportunities for growth and advancement Fun and flexible work environment Responsibilities The Job At-A- Glance: Our Assistant General Manager are customer-centric mindset individuals, who are team builders and leaders who provides support, mentorship and direction to ensure a high level of Employee and Resident engagement. Must be prepaid to act as General Manager in their absence. Staff Development and Leadership: Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it. Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards. Assist the General Manager with the training, coaching, development and leadership of exceptional team members. Property Administration: Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services, including, but not limited to: pest exterminators, trash collectors, landscaping, snow removal, turn contractors, and major repair contractors Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments. Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances. Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting. Facilities: Responsible for a safe experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance. Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards. Coordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high. Financial Performance: Maintain occupancy at or above 99% and collections at or above 98% of potential income. Perform lease processing and administration, to ensure accuracy of property management software. Perform regular audits of property management software and leases as needed. Oversee collections efforts at the property, in order to keep delinquencies under 2% of income. Achieve the highest possible net operating income (NOI) through the implementation of effective cost control, revenue improvement efforts; and effective budget management. Assist Manager to oversee monthly reports, budget targets, and variance reports as needed. Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc. Customer Experience & Sales Manage all customer sales interactions, both personally and through directing team members in alignment with company standards. Manage the successful execution of customer experience initiatives, engagement initiatives and additional marketing opportunities. Manage promotional material and property incentives meeting marketing and concession budget. Provide expert direction on sales and revenue goals by partnering with the Centralized Sales Team and lead other team members to achieve them. Assist with attracting candidates both on and off campus, hiring new team members and improving employee retention. The activities listed above may not be all inclusive. Qualifications Relevant Systems and Platforms A Bachelor degree; or 1 years' experience in the student/multi-family housing industry; or equivalent combination of education and experience. Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata). Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws. Here's the stuff we are looking for in the individual who wants to join our team: You thrive on sharing your knowledge and creating a better future for CLS Living. You are the number one Ambassador of the CLS Living Culture and Vision within your Community. Personal drive to be the best you can be and want to grow within the company. An entrepreneurial mindset-you're creative and will challenge the status quo to meet the needs of our residents and our company. Strong skills in hiring and staff development, budgeting and marketing planning, scheduling & managing operations. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Pay Range USD $24.00 - USD $24.00 /Hr.
    $24 hourly Auto-Apply 9d ago
  • Hotel General Manager Bluefield VA

    VP Management 3.9company rating

    Bluefield, VA jobs

    Job Description VP Management is seeking a highly motivated and experienced individual for the role of General Manager in Bluefield, WV. This is a full time, individual contributor position for overseeing all aspects of our operations in the Bluefield area. Compensation & Benefits : This is a full time, salaried position with a competitive compensation package of $50,000.00 to $85,000.00 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package. Responsibilities: Oversee the day to day operations of the company in the Princeton area, including managing staff, budgeting, and setting performance goals. Requirements: Some hotel management experience required in addition to good professional references. EEOC Statement : VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristics. We strive to attract, develop, and retain a highly talented and diverse workforce.
    $50k-85k yearly 16d ago
  • Hotel General Manager Bluefield VA

    V & P 3.9company rating

    Bluefield, VA jobs

    VP Management is seeking a highly motivated and experienced individual for the role of General Manager in Bluefield, WV. This is a full time, individual contributor position for overseeing all aspects of our operations in the Bluefield area. Compensation & Benefits : This is a full time, salaried position with a competitive compensation package of $50,000.00 to $85,000.00 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package. Responsibilities: Oversee the day to day operations of the company in the Princeton area, including managing staff, budgeting, and setting performance goals. Requirements: Some hotel management experience required in addition to good professional references. EEOC Statement : VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristics. We strive to attract, develop, and retain a highly talented and diverse workforce.
    $50k-85k yearly Auto-Apply 60d+ ago
  • General Manager of Hotel

    VP Management 3.9company rating

    Bluefield, VA jobs

    Job Description The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel. GM DUTIES AND RESPONSIBILITIES: Oversee the operations of the hotel. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and manage Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. And other things we can discuss once we meet.
    $44k-65k yearly est. 16d ago
  • General Manager of Hotel

    V & P 3.9company rating

    Bluefield, VA jobs

    The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel. GM DUTIES AND RESPONSIBILITIES: Oversee the operations of the hotel. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and manage Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. And other things we can discuss once we meet.
    $44k-65k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Swig West Jordan 3.9company rating

    Assistant general manager job at The Swig Company

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success. Act as the primary point of contact for customer service and manage online reviews. Drive sales growth and manage labor costs to improve profitability. Monitor and optimize operational efficiency, including prep, stocking, and staging. Adjust staffing schedules to ensure adequate coverage and manage labor costs. Assist with weekly reports, inventory management, and operational documentation. Uphold company values, enforce policies, and maintain a safe, clean, and organized environment. Complete store checklists, manage deposits, and ensure smooth operations. Stock, prep, and rotate food, supplies, and chemicals for smooth service. Craft quality drinks and food by following Swig's procedures. Communicate clearly with guests and teammates to ensure a smooth, seamless experience Assist with to-go and delivery orders, ensuring accuracy and timely service. Collaborate with your team to meet goals and create a welcoming atmosphere. Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience! Follow all company policies and procedures to uphold our standards and values. Perform other duties as needed. What You'll Bring to the Role: Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service. Exceptional attention to detail, ensuring everything is just right. Excellent communication skills - both verbal and written. A collaborative, growth-focused attitude, always ready to learn and help your team succeed. The ability to multitask and handle fast-paced situations with ease. A food handler's permit and reliable transportation. Regular, predictable attendance and the ability to work as part of a close-knit team. Must be at least 16 years of age. Previous restaurant experience is a plus! Pay & Perks: Earn up to $14-17/hr (this includes tips!) Discounted Drinks & Cookies Flexible hours and a fun, fast-paced work environment. Opportunities for Growth Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.
    $14-17 hourly 2d ago

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