Managing Director jobs at The Travelers Companies - 1292 jobs
VP Operations - Small Commercial and Middle Market Business Center
The Travelers Companies 4.4
Managing director job at The Travelers Companies
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Operations
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$206,000.00 - $332,200.00
Target Openings
1
What Is the Opportunity?
The Vice President, Market Facing Operations is responsible for ensuring overall operational excellence and superior service in support of the Small Commercial/Middle Market Business Center (SC/MMBC) business and Travelers Operations strategy. This role provides strategic oversight while ensuring a deep understanding and responsiveness to customer and stakeholder needs, with a primary focus on delivering measurable results that drive business growth.
As a member of the Operations senior leadership team, the incumbent contributes strategic thought leadership and maintains execution accountability across Business Insurance and Travelers Operations. The role includes shared accountability for defining and contributing to the strategic Business Insurance Operations agenda, ensuring all initiatives deliver tangible results aligned with organizational objectives.
Leading an organization of over 600 employees across an expansive geographic footprint, this position oversees the SC/MMBC segment-a dynamic organization comprised of several distinct business units with P&L and business plan contribution responsibilities, customer and agent interaction, and complex field organizational oversight. Success requires navigating diverse stakeholder relationships while consistently delivering results through operational excellence.
Key leadership competencies include inclusive leadership, talent metabolism, future-focused workforce management practices, and strong coaching and development skills. The role demands a results-driven approach that balances strategic vision with tactical execution to achieve business objectives and exceed performance expectations.
As of the date of this posting, Travelers anticipates that this posting will remain open until 2/6/26.
What Will You Do?
* Contribute to the overall Business Insurance strategic business agenda.
* In partnership with market facing business leadership, participate in development of business strategy. Ensure an Operational perspective is represented and demonstrate exemplary leadership to support profit, growth and expense management goals.
* Maintain thorough understanding of the business and business strategy to translate needs into internal operational capabilities.
* Develop and ensure the implementation of operational and policy service strategies, policies, workflow processes and standards, and performance measurements and metrics to support business and operational strategies; ensure effective and efficient execution of these strategies.
* Responsible for strategic and tactical business planning, people and resource management, customer service, operations and budget management.
* Provides strategic oversight for Operations supporting the BI businesses, ensuring a deep understanding and responsiveness to customer and stakeholder needs.
* Demonstrates sound fiscal management by allocating resources to meet business, operational and customer objectives, including forecasting, resource planning, prioritization and budgetary ownership.
* Provides leadership toward the achievement and attainment of consistent higher efficiency and quality results; assess and implement organizational improvements that will enhance success; coach and motivate leadership and teams to produce outstanding results and achievements.
* Provide leadership and stewardship to shape the customer experience to drive results; provides executive oversight of agent and customer satisfaction and ensures delivery of superior agent and customer experience.
* Provides executive oversight of agent and customer satisfaction and ensures delivery of superior agent and customer experience.
* Creates a high performing culture driven by individuals with diverse experiences, thoughts, and backgrounds.
* Purposefully foster a work environment where all employees are included and appreciated. Attract, retain, engage and develop employees from all cultures and backgrounds.
* Drives and owns change management across the organizations synchronous to business and operational strategies, integrating and streamlining operational delivery.
* Ensures commitment to and outcomes of a robust talent acquisition, development and management focus and process in alignment with business and Operations related strategies.
* Ensures compliance with regulatory requirements.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* 10 years work experience in a leadership role within an Field-Production, Operations or Service environment.
* Large scale organizational leadership experience.
* Strategic Planning and foresight - sets and drives cross-functional objectives and priorities and forms a vision for the future.
* Influencing, Leadership - able to influence peers and broader teams through an inclusive style and recognition of their abilities and knowledge.
* Understanding & Navigating the Organization.
* Building Relationships - leads and seeks effective partnerships across the organization.
* Talent and Culture Development.
* Change Leadership.
* Risk Taking, Innovation.
* Conceptual and practical understanding of related technology applications.
* Experience in flow business including operational aspects and sales and service capabilities.
* Bachelor's Degree preferred.
What is a Must Have?
* Minimum seven years experience in a leadership role within a Field-Production, Operations or Service environment.
* Familiarity with Operations: metrics/productivity measurement, modeling and forecasting.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$206k-332.2k yearly 20h ago
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Director FP&A - Growth, M&A & Strategy (Remote)
Lynx 4.6
San Jose, CA jobs
A leading technology firm located in Tampa is seeking a Director, FP&A to oversee financial planning and analysis. This role involves managing budgeting and forecasting processes while collaborating with multiple teams. Candidates should have over 10 years of finance experience, proficiency in Adaptive Planning, Netsuite, and Salesforce, and strong Excel skills. The position offers a competitive salary between $175,000 and $200,000, bonuses, and various employee benefits including remote work opportunities.
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$175k-200k yearly 20h ago
Director, Wealth Management Coach
Teachers Insurance and Annuity Association of America 4.6
Palo Alto, CA jobs
Wealth Management Coach
The Director, Wealth Management Coach enables client facing Wealth Management client facing associates to provide objective and comprehensive advice across the full financial spectrum aligned with their clients' long-term interests. This job requires an understanding of clients' unique financial objectives as identified through the client engagement model. The role engages in planning, one-on-one and group coaching with advisors, as well as collaborative interaction with clients. The role is key in supporting wealth market leaders to drive results by delivering comprehensive planning and financial solutions through coaching and skill development and effective practice management.
Key Responsibilities and Duties
Build and maintain close relationships with client facing Wealth Management associates. Coach and motivate client-facing Wealth Management client facing associates to meet comprehensive goals of clients by identifying productivity enhancements and best practices to share with the team.
Collaborate with client facing leaders to develop coaching plans to influence behaviors that support client centric and comprehensive sales practices to deliver results.
Educate and coach client-facing Wealth Management associates on TIAA's solutions and tools within the framework of TIAA's Client Engagement Model.
Participate as a keynote speaker at client seminars, as needed, and join client meetings as an opportunity to coach/show‑coach client facing associates.
Act as a subject matter expert in financial planning concepts and demonstrate advanced proficiency in client lifecycle management to support client facing associates.
Educational Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
FINRA Registrations
SRC Indicator: Series 7; Series 63; Series 65; Series 66
Licenses and Certifications
Life and Health Insurance License (Resident State) - Multiple Issuers required
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
9IC
Related Skills
Business Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management
Anticipated Posting End Date
2025-12-31
Base Pay Range
Base Pay Range: $160,000/yr - $170,000/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non‑annual sales incentive plans, or other non‑annual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we're a market‑leading retirement company fueled by world‑class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future‑focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in‑office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well‑being possible for its clients, and is equally committed to the well‑being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well‑being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non‑Discrimination statement is on our careers home page. And you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: **************
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug‑free and smoke‑free workplace.
Nondiscrimination & Equal Opportunity Employment
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law
EEO is the Law.
Pay Transparency
Philadelphia Ban the Box.
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$160k-170k yearly 20h ago
Chief Risk Strategy Leader
Transamerica Corporation 4.1
Chicago, IL jobs
A leading global asset management firm in Chicago is seeking a Head of Risk Management. The ideal candidate will have at least 10 years of experience in investment risk management, overseeing both financial and non-financial risks. Responsibilities include ensuring compliance with investment mandates, conducting risk reviews, and managing risk reporting. Candidates should possess strong analytical and communication skills, alongside a degree in a relevant field. This role offers a competitive salary ranging from $190,000 to $250,000 annually, with additional benefits and bonuses.
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$190k-250k yearly 1d ago
National Excess Casualty Leader - Senior VP
Hub International 4.8
Chicago, IL jobs
A leading insurance brokerage firm is seeking a Senior Vice President - National Excess Casualty Leader in Chicago, IL. This role requires extensive experience in casualty insurance and a proven ability to lead and develop teams. The successful candidate will drive strategic initiatives, oversee growth objectives, and work collaboratively across various functions. Strong consultative, organizational, and communication skills are essential. Competitive salary and comprehensive benefits offered.
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$156k-215k yearly est. 1d ago
Central Division Vice President - Middle Market Underwriting
The Liberty Mutual Foundation 4.5
Boston, MA jobs
As the Central Division Vice President, you will Manage a team of Underwriting Managers, and potentially some Underwriters. Hold a full suite of management responsibilities for the team: attraction, development, pay and performance management, and communication of underwriting strategy. Manage a significant budget, and monitors how well managers within the team are delivering leadership responsibilities. Contribute to planning and strategy development for the business area owned by manager.
Responsibilities
Drives a culture of underwriting excellence across entire portfolio.
Holds a significant level of underwriting authority and acts as a point of escalation - and possibly referral - on particularly tricky or novel decisions.
Dedicates significant time to maintaining a significant external profile (e.g., undertaking speaking engagements on behalf of Liberty), and becoming a "known commodity" in the market.
Maintains excellent relationships with external brokers/agents, partners and stakeholders.
Upholds, exemplifies and helps shape Liberty`s value proposition across the business and market. Drives change initiatives within the department.
Accountable, ultimately, for the performance of multiple portfolios of business within a sub-segment underwritten by multiple teams.
Specific technical oversight responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.) will differ in different parts of GRS.
May continue underwriting specific policies and delivering the work of an Underwriter.
Qualifications
Degree in Business or equivalent typically required
A minimum of 10 years progressive underwriting experience expected, including a minimum of 4 years of proven underwriting management experience, preferred
CPCU or professional insurance designation preferred
Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility
Demonstrated expert-level ability to communicate complex analyses and information
Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required
Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$174k-240k yearly est. 4d ago
Central Division VP, Middle Market Underwriting Leader
The Liberty Mutual Foundation 4.5
Boston, MA jobs
A major insurance entity is seeking a Central Division Vice President in Boston, Massachusetts. This leadership role entails managing a team of Underwriting Managers, driving a culture of underwriting excellence, and maintaining critical external relationships. The ideal candidate will have over 10 years of underwriting experience, including at least 4 years in management, along with strong analytical and communication skills. The position also offers competitive salary and benefits within a diverse and inclusive workplace.
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$174k-240k yearly est. 4d ago
VP, Insurance Software Delivery Center of Excellence
R T Specialty, LLC 3.9
Chicago, IL jobs
A leading insurance solutions provider in Chicago is seeking a Vice President, CoE Delivery Lead to drive the strategic direction of innovative business solutions. This senior leadership role requires overseeing a team and developing relationships with stakeholders. Candidates should have over 15 years of experience in the insurance industry, particularly with vendor software, and exceptional communication skills. Offering a competitive salary and a comprehensive benefits package, this role is essential for enhancing operational efficiency and supporting growth objectives.
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$123k-183k yearly est. 2d ago
VP, Total Rewards, HRIS & Operations Leader
Blue Cross and Blue Shield of Massachusetts Inc. 4.3
Boston, MA jobs
A leading health insurance organization in Boston is seeking a Vice President of Total Rewards, HRIS, and HR Operations. This strategic role involves designing and running comprehensive total rewards strategies to attract and retain talent. Candidates should have significant experience in total rewards and HR operations, portfolio management of compensation and benefits, and leadership in HR systems. Strong analytical skills and experience in the health insurance industry are preferred. The position comes with competitive benefits and a salary range of $316,080 to $386,320.
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$316.1k-386.3k yearly 1d ago
AVP, Middle Market Solutions, Property
McNeil & Co 4.5
San Francisco, CA jobs
.AVP, Middle Market Solutions, Property page is loaded## AVP, Middle Market Solutions, Propertylocations: San Francisco, CA United States of America: Home Base, CA: Home Base, ORtime type: Full timeposted on: Posted Yesterdayjob requisition id: R25\_1129With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠We are seeking a seasoned insurance professional to lead underwriting strategy and execution for a designated Line of Business (LoB). This role involves underwriting new and renewal accounts to meet financial targets, managing complex referrals, and collaborating with cross-functional teams including Market Management, Claims, and other product lines. The ideal candidate will have deep expertise in regional insurance markets, strong broker relationships, and a proven track record of underwriting profitable business.**Responsibilities and Accountabilities*** Participate in the development and execution of regional Underwriting strategy for LoB(s) and work closely with Market Management, Claims and other product lines to achieve key marketing strategies, including cross- selling* Underwrite new and renewal accounts to meet top and bottom line targets* Negotiate price and terms and conditions with producers* Proactively manage capacity Underwrite and evaluate Natural Catastrophe Accumulation, ensuring an understanding of catastrophe modeling and interpretation of scenarios (for relevant LOBs)* Ensure accurate policy documentation issued to producers or producers has issued documentation (where producer responsibility)* Ensure contract certainty is achieved on all accounts at time of inception and utilization of global pricing tools* Ensure placing and binding of FAC Reinsurance prior to policy inception* Underwrite in line with LOB governance framework - e.g. Underwriting Authorities, global MSU, Underwriting Guidelines, Rules and Principles* Proactively support completion of policy administration and credit control processes* Contribute to development and execution of regional Underwriting strategy for LoB regionally* Training, developing and coaching of less experienced staff (including Underwriters)* Proactively support acquisition of new business and retention of existing business (including client and producer negotiations where necessary)* Manage complex referrals from underwriters and spokes and re-underwrite complex business as appropriate* Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. risk managers)**Required Skills and Abilities*** 4-12 years experience in proven track record in Underwriting profitable business in LoB. Good understanding of LoB products and portfolio* 4-12 years experience in demonstrating established relationships with brokers at peer group level and established within market* 4-12 years experience in understanding of regional / local LoB insurance markets and competitor landscape**Education and Experience*** College degree preferably in Economics, Finance, Insurance Management, or Business Administration* Completion of professional insurance qualification (e.g. CII)#LI- Remote#LI- AM3For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.$148,614-$201,066* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click to learn more on available benefits.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our to share your preferences directly with Arch's Talent Acquisition team.14400 Arch Insurance Group Inc.
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$148.6k-201.1k yearly 4d ago
COO - Hedge Fund
Dovetail Talent 4.6
Miami, FL jobs
Our Client is an investment management firm that uses a fundamentals-driven approach to manage a concentrated portfolio of publicly traded companies. The Firm has a successful long-term track record with a stable capital base and is growing quickly.
Role Description
This is a full-time, on-site Chief Operating Officer (COO) role based in Miami, FL. We are seeking a well-rounded financial services professional with hands-on experience developing and maintaining an institutional quality back office and interfacing with sophisticated investors. The ideal candidate is detail oriented, self-starting team player who thrives in an entrepreneurial culture, and who has a proven track record of building systems and leading organizational growth in a finance or investment management environment.
Key Resposibilities
Monitor trade processes, implement control mechanisms, and establish internal operations procedures
Examine & reconcile post-trade processes such as clearing of trades
Develop and implement risk management policies, systems and procedures
Collaborate with the Firm's compliance consultant to build and enforce compliance best practices and manage SEC reporting.
Oversee processing of fund administrator's monthly net asset value and investor subscriptions and redemptions.
Assist with annual fund financial statement audit process and related tax statement preparation.
Assist in preparing marketing materials, including letters, presentation materials and DDQs
Qualifications
8-12 years in a role in finance or investment management, including hands-on experience working in an institutional-quality back office and interfacing with investors
An undergraduate degree (or higher) with a strong academic record
Passion for building organizations, investing and alternative investment strategies
$91k-119k yearly est. 20h ago
Central Division VP, Middle Market Underwriting Leader
Liberty Mutual Insurance 4.5
Chicago, IL jobs
A leading insurance company in Chicago is seeking a Central Division Vice President to manage underwriting teams and drive underwriting excellence. This role involves significant responsibility for hiring, coaching, and ensuring strong performance across portfolios. The ideal candidate will have over 10 years of underwriting experience, with at least 4 years in management. Strong leadership and analytical skills are essential. Competitive benefits and a workplace culture that values diversity and inclusion are offered.
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A leading insurance company is seeking a Director of Actuarial Pricing to shape pricing strategies across various lines of business. The ideal candidate has over 5 years of experience in actuarial pricing within P&C insurance and possesses strong analytical skills and the FCAS designation. This role offers a competitive salary range of $150,000 to $175,000 and the flexibility to work in a hybrid model from locations such as Boston, Chicago, or White Plains.
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$150k-175k yearly 4d ago
Strategic AVP, Reserving & Loss Analytics
McNeil & Co 4.5
Chicago, IL jobs
A major insurance corporation in Chicago seeks a leader for Reserving and Loss Analytics. This role involves managing the Programs' book of business, working closely with underwriting and pricing to propose actionable insights. The ideal candidate will have over 10 years of experience in property and casualty insurance and 5 years specifically in reserving. Strong analytical skills and expertise in tools like SQL and Excel are essential. This position offers a competitive salary and an array of benefits.
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$125k-162k yearly est. 3d ago
Chief of Staff & Director of Strategic Operat...
Lockton Companies 4.5
Dallas, TX jobs
Chief of Staff & Director of Strategic Operations
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
The Chief of Staff & Director of Strategic Operations (“Chief of Staff”) serves as the senior strategic partner to the Chief Medical Officer (CMO) and an essential leader within the Office of the Chief Medical Officer (OCMO). This role amplifies the CMO's impact by driving cross-enterprise alignment, elevating Lockton's clinical market presence, and operationalizing key strategic priorities. The ideal candidate brings significant leadership experience, paired with strong strategic judgment, communication excellence, and the ability to execute through influence rather than authority. Ideal candidate has experience within the employee benefits and healthcare insurance industry.
Key Responsibilities Strategic Partnership & Executive Leverage
Serve as the CMO's principal thought partner, providing structure, insight, and prioritization across a dynamic strategic agenda.
Translate the CMO's vision into actionable plans, clear communication, and coordinated execution.
Develop executive briefs, strategic memos, board-level materials, and external-facing content that reflect the CMO's voice.
Ensure the CMO is fully prepared for key meetings, decisions, and external engagements.
Act on behalf of the CMO in select meetings, strategic discussions, and partner engagements with the authority to advance priorities.
External Clinical Market Positioning
Shape Lockton's clinical thought-leadership presence, including conference strategy, speaking opportunities, and strategic messaging.
Support senior-level relationships with insurers, PBMs, health systems, and healthcare investors.
Partner with Marketing and Government Relations to advance Lockton's external clinical brand.
Enterprise Integration & Cross-Functional Leadership
Drive alignment across internal stakeholders.
Lead time-bound special strategic projects that advance Lockton's clinical differentiation.
Identify organizational disconnects early and bring clarity, structure, and decision frameworks to senior leaders.
OCMO Operations & Internal Effectiveness
Establish operating cadence, priorities, and internal communication pathways for the OCMO.
Maintain a current view of enterprise priorities, risks, constraints, and opportunities.
Build an effective Executive Assistant-Chief of Staff partnership with clear roles, handoffs, and workflows.
Design and evolve the future operating model of the OCMO, including structure and strategic roadmap.
Qualifications
5+ years of experience leading multi‑stakeholder initiatives in a healthcare environment or healthcare-related industry.
Success leading cross-functional initiatives at the director level or above.
Experience briefing senior executives and influencing high‑stakes decisions.
Experience working across healthcare organizations, such as payers, providers, health systems, or consulting, is beneficial.
Exceptional written and verbal communication; able to synthesize complexity into clarity.
High executive maturity, discretion, and judgment.
Strong strategic thinking with ability to anticipate implications and interdependencies.
Ability to lead through influence and build trust quickly across diverse stakeholder groups.
Highly organized with strong prioritization instincts; comfortable with rapid context‑switching.
Graduate‑level education in business, healthcare or equivalent experience preferred.
Industry‑recognized development programs or certifications in leadership, strategic development, or organizational development preferred.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry‑leading health insurance, we offer additional options to support your overall health and wellbeing.
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$120k-161k yearly est. 4d ago
Director, FP&A
Lynx 4.6
Fort Worth, TX jobs
Reports To
Chief Financial Officer
Compensation
$175,000 - $200,000 salary + Bonus Eligible
Who we are
Lynx delivers modular, open standards-based software solutions that redefine the economics of developing, deploying, and maintaining high assurance, mission critical edge platforms. These secure edge computing solutions are designed to drive innovation and operational excellence in today's most demanding environments. From advancing aerospace and defense capabilities to transforming commercial and industrial systems, Lynx collaborates across a wide range of industries, including automotive, medical, and critical infrastructure, to deliver tailored, high assurance solutions aligned with specific mission and operational requirements.
Our key products and services
LYNX MOSA.ic: A software platform that can include a LYNX safety-critical real-time operating system. MOSA.ic's modular design provides robust support for multicore processing. It allows different operating systems and applications of different criticality levels to be run on separate cores for improved performance, reliability, and security.
CoreSuite 2.0: A suite of graphics libraries and tools that enable GPU hardware acceleration for both graphics and "GPU Compute", supporting applications such as machine learning and AI processing in edge devices.
MOSA.ic.SCA and Vigiles, tools that provide Software Bill of Materials (SBOM) and Common Vulnerabilities Exposure (CVE) management for embedded Linux-based and other applications.
Software development services for high-reliability applications that can include initial setup of a "DevSecOps" development environment, software application development, and long-term product lifecycle management.
Position Summary
The Director, FP&A is a key member of the Lynx finance team and is responsible for overseeing the financial planning, analysis, and reporting functions for Lynx and its affiliated companies. Working closely with the Chief Financial Officer, FP&A Manager, Private Equity team and other functional leaders across go-to-market, delivery, R&D, HR, and other support functions. The Director, FP&A executes critical financial processes including weekly revenue forecasting, monthly financial reporting and analysis, annual planning and budgeting, forecasting, and KPI tracking and reporting. This position will play an integral role in helping Lynx achieve its strategic goals by leveraging Lynx's business applications to improve operational visibility and business intelligence and contributing to merger & acquisition activities.
Responsibilities
Develop a monthly and weekly cadence for various forecasts and financial performance reports
Communicate performance and budgets with business leaders
Prepare monthly financial reporting packages for management and external stakeholders
Play an integral finance role with the company's merger & acquisition activities, managing the consolidation of financials and modeling
Execute the development of Lynx's annual budget and periodic forecasts; manage these processes and support stakeholder participation and engagement to meet planning deadlines
Evaluate vendors and oversee the implementation of the company's financial planning and reporting software application in Netsuite; ensure users are trained to use the application effectively Perform analysis of key business data and drivers, present findings and provide recommendations
Update weekly revenue forecast, identifying changes in assumptions or opportunities
Prepare financial slides for quarterly board deck
Implement Quarterly Business Review process between FP&A team and executive management team
Work closely with the Sales & Product teams to analyze operational performance and trends
Provide ad hoc financial analysis to support data-driven business decisions
Participate in merger & acquisition activities, including due diligence, financial modeling, and integration
Participate in the annual commission planning process and implementing commission tool integrated with Netsuite and Salesforce
Participate in the determination of Professional Services consulting rates for government contracts - for both cost-plus models and commercial models
Qualifications and Requirements
10+ years of progressive finance & accounting experience; experience in a high-growth environment and M&A is preferred
Bachelor's degree in finance, business or equivalent; MBA preferred
Private Equity backed company experience is a must have
Experience with Adaptive Planning, Netsuite and Salesforce preferred
Demonstrated experience building complex financial models and providing financial analysis; very strong Excel skills are required
Attention to detail and ability to maintain accuracy while working with large datasets
Ability to work cross-functionally with other teams in a remote environment
Ability to work to deadlines with quick turnarounds
Demonstrated experience executing budgeting and forecasting processes, working cross-functionally with key stakeholders
Experience presenting and communicating at the senior leadership level
Experience with consolidations, foreign subsidiaries and multiple entities is required
Practical hands-on experience in a fast-paced, rapidly growing, and evolving business environment
Experience in software industry, professional services businesses or government subcontracts is a plus
Sound Exciting?
Low-cost Medical / Dental / Vision coverage options
401K with generous employer match
Responsible Paid Time Off + 11 Paid Holidays
Remote work opportunities based on role
Employee Assistance Program (EAP)
Career growth and professional development opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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$175k-200k yearly 20h ago
Director, Actuarial - Variable Annuities and RILA
Transamerica Corporation 4.1
Baltimore, MD jobs
We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.* Lead the monthly, quarterly, and annual close and reporting processes under IFRS, US GAAP, and Statutory/NAIC requirements for Variable Annuity and RILA blocks, ensuring accuracy, completeness, and timeliness of results.* Oversee preparation and review of financial statements, disclosures, and supporting schedules related to Variable Annuities and RILAs for internal management, regulators, rating agencies, and other stakeholders.* Manage and develop reporting team focused on these product lines across accounting bases, including goal setting, coaching, performance management, and succession planning.* Coordinate and respond to external and internal audits for IFRS, US GAAP, and Statutory reporting of Variable Annuities and RILAs, ensuring issues are understood in the context of these products and remediated promptly.* Maintain and enhance a strong internal control environment over financial reporting for Variable Annuity and RILA liabilities, guarantees, and related assets, including key controls, documentation, and governance.* Partner with hedging, controllership, tax, treasury, and risk teams to ensure appropriate multi‑basis accounting treatment for complex VA/RILA features, including market risk benefits, embedded derivatives, reinsurance, and hedge programs.* Lead or support implementation of new accounting and regulatory standards impacting Variable Annuities and RILAs (e.g., LDTI/market risk benefits, IFRS 17, evolving NAIC guidance), including impact assessments, policy decisions, and changes to processes and systems.* Drive continuous improvement, automation, and standardization of reporting processes and analytics for VA and RILA business, leveraging data and tools to improve efficiency, control, and insightfulness.* Prepare and deliver clear, insightful analysis of VA/RILA actual results versus plan/prior periods, including key drivers such as equity markets, interest rates, policyholder behavior, and hedge performance, for senior management and governance committees.* Serve as a subject matter expert on IFRS, US GAAP, and Statutory financial reporting for Variable Annuities and RILAs, providing guidance and training to finance and non‑finance stakeholders.* Bachelor's degree in Actuarial Science, Mathematics, Statistics, Economics or related field, and 10 years of related actuarial experience, or Master's degree in a listed discipline and 8 years of experience.* FSA and American Academy of Actuaries membership.* Demonstrate high quality leadership, judgment, organization and prioritization skills.* Exhibit effective management skills to motivate and develop a staff.* Effectively communicate, both verbally and in writing, advanced mathematical and analytical concepts to various audiences.* Solid understanding of capital markets and risk/return profiles of various assets.* Understand company priorities and adapt to changing needs.* Significant experience (typically 8+ years) in financial reporting, controllership, or actuarial roles within life insurance, with direct exposure to Variable Annuities and/or RILAs and multi‑basis reporting (IFRS, US GAAP, Statutory/NAIC).* Strong understanding of the market-related behavior of Variable Annuity and RILA products, including key risk drivers (equity level, interest rates, volatility, policyholder behavior) and practical experience working with or alongside hedge programs for these products.* Deep knowledge of insurance and annuity accounting, including VA and RILA guarantee features, market risk benefits, embedded derivatives, and related regulatory requirements across bases.* Demonstrated ability to manage complex close calendars, competing priorities, and cross‑functional projects in a deadline‑driven environment for market‑sensitive product portfolios.* Strong analytical, problem‑solving, and communication skills, with the ability to translate technical VA/RILA accounting and market drivers into clear messages for senior leaders and non‑technical stakeholders.* Experience leading or supporting implementations of new standards or major transformations affecting Variable Annuity and/or RILA reporting (e.g., LDTI, IFRS 17, NAIC changes, reporting system upgrades) is highly valued.- The Salary for this position generally ranges between $187,000- $248,000 annually. ***Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including***qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.* Pension Plan* 401k Match* Employee Stock Purchase Plan* Tuition Reimbursement* Disability Insurance* Medical Insurance* Dental Insurance* Vision Insurance* Employee Discounts* Career Training & Development Opportunities
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$187k-248k yearly 4d ago
Director, FP&A
Lynx 4.6
San Jose, CA jobs
Reports To
Chief Financial Officer
Compensation
$175,000 - $200,000 salary + Bonus Eligible
Who we are
Lynx delivers modular, open standards-based software solutions that redefine the economics of developing, deploying, and maintaining high assurance, mission critical edge platforms. These secure edge computing solutions are designed to drive innovation and operational excellence in today's most demanding environments. From advancing aerospace and defense capabilities to transforming commercial and industrial systems, Lynx collaborates across a wide range of industries, including automotive, medical, and critical infrastructure, to deliver tailored, high assurance solutions aligned with specific mission and operational requirements.
Our key products and services
LYNX MOSA.ic: A software platform that can include a LYNX safety-critical real-time operating system. MOSA.ic's modular design provides robust support for multicore processing. It allows different operating systems and applications of different criticality levels to be run on separate cores for improved performance, reliability, and security.
CoreSuite 2.0: A suite of graphics libraries and tools that enable GPU hardware acceleration for both graphics and "GPU Compute", supporting applications such as machine learning and AI processing in edge devices.
MOSA.ic.SCA and Vigiles, tools that provide Software Bill of Materials (SBOM) and Common Vulnerabilities Exposure (CVE) management for embedded Linux-based and other applications.
Software development services for high-reliability applications that can include initial setup of a "DevSecOps" development environment, software application development, and long-term product lifecycle management.
Position Summary
The Director, FP&A is a key member of the Lynx finance team and is responsible for overseeing the financial planning, analysis, and reporting functions for Lynx and its affiliated companies. Working closely with the Chief Financial Officer, FP&A Manager, Private Equity team and other functional leaders across go-to-market, delivery, R&D, HR, and other support functions. The Director, FP&A executes critical financial processes including weekly revenue forecasting, monthly financial reporting and analysis, annual planning and budgeting, forecasting, and KPI tracking and reporting. This position will play an integral role in helping Lynx achieve its strategic goals by leveraging Lynx's business applications to improve operational visibility and business intelligence and contributing to merger & acquisition activities.
Responsibilities
Develop a monthly and weekly cadence for various forecasts and financial performance reports
Communicate performance and budgets with business leaders
Prepare monthly financial reporting packages for management and external stakeholders
Play an integral finance role with the company's merger & acquisition activities, managing the consolidation of financials and modeling
Execute the development of Lynx's annual budget and periodic forecasts; manage these processes and support stakeholder participation and engagement to meet planning deadlines
Evaluate vendors and oversee the implementation of the company's financial planning and reporting software application in Netsuite; ensure users are trained to use the application effectively Perform analysis of key business data and drivers, present findings and provide recommendations
Update weekly revenue forecast, identifying changes in assumptions or opportunities
Prepare financial slides for quarterly board deck
Implement Quarterly Business Review process between FP&A team and executive management team
Work closely with the Sales & Product teams to analyze operational performance and trends
Provide ad hoc financial analysis to support data-driven business decisions
Participate in merger & acquisition activities, including due diligence, financial modeling, and integration
Participate in the annual commission planning process and implementing commission tool integrated with Netsuite and Salesforce
Participate in the determination of Professional Services consulting rates for government contracts - for both cost-plus models and commercial models
Qualifications and Requirements
10+ years of progressive finance & accounting experience; experience in a high-growth environment and M&A is preferred
Bachelor's degree in finance, business or equivalent; MBA preferred
Private Equity backed company experience is a must have
Experience with Adaptive Planning, Netsuite and Salesforce preferred
Demonstrated experience building complex financial models and providing financial analysis; very strong Excel skills are required
Attention to detail and ability to maintain accuracy while working with large datasets
Ability to work cross-functionally with other teams in a remote environment
Ability to work to deadlines with quick turnarounds
Demonstrated experience executing budgeting and forecasting processes, working cross-functionally with key stakeholders
Experience presenting and communicating at the senior leadership level
Experience with consolidations, foreign subsidiaries and multiple entities is required
Practical hands-on experience in a fast-paced, rapidly growing, and evolving business environment
Experience in software industry, professional services businesses or government subcontracts is a plus
Sound Exciting?
Low-cost Medical / Dental / Vision coverage options
401K with generous employer match
Responsible Paid Time Off + 11 Paid Holidays
Remote work opportunities based on role
Employee Assistance Program (EAP)
Career growth and professional development opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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$175k-200k yearly 20h ago
Director, FP&A
Lynx 4.6
Tampa, FL jobs
Reports To
Chief Financial Officer
Compensation
$175,000 - $200,000 salary + Bonus Eligible
Who we are
Lynx delivers modular, open standards-based software solutions that redefine the economics of developing, deploying, and maintaining high assurance, mission critical edge platforms. These secure edge computing solutions are designed to drive innovation and operational excellence in today's most demanding environments. From advancing aerospace and defense capabilities to transforming commercial and industrial systems, Lynx collaborates across a wide range of industries, including automotive, medical, and critical infrastructure, to deliver tailored, high assurance solutions aligned with specific mission and operational requirements.
Our key products and services
LYNX MOSA.ic: A software platform that can include a LYNX safety-critical real-time operating system. MOSA.ic's modular design provides robust support for multicore processing. It allows different operating systems and applications of different criticality levels to be run on separate cores for improved performance, reliability, and security.
CoreSuite 2.0: A suite of graphics libraries and tools that enable GPU hardware acceleration for both graphics and "GPU Compute", supporting applications such as machine learning and AI processing in edge devices.
MOSA.ic.SCA and Vigiles, tools that provide Software Bill of Materials (SBOM) and Common Vulnerabilities Exposure (CVE) management for embedded Linux-based and other applications.
Software development services for high-reliability applications that can include initial setup of a "DevSecOps" development environment, software application development, and long-term product lifecycle management.
Position Summary
The Director, FP&A is a key member of the Lynx finance team and is responsible for overseeing the financial planning, analysis, and reporting functions for Lynx and its affiliated companies. Working closely with the Chief Financial Officer, FP&A Manager, Private Equity team and other functional leaders across go-to-market, delivery, R&D, HR, and other support functions. The Director, FP&A executes critical financial processes including weekly revenue forecasting, monthly financial reporting and analysis, annual planning and budgeting, forecasting, and KPI tracking and reporting. This position will play an integral role in helping Lynx achieve its strategic goals by leveraging Lynx's business applications to improve operational visibility and business intelligence and contributing to merger & acquisition activities.
Responsibilities
Develop a monthly and weekly cadence for various forecasts and financial performance reports
Communicate performance and budgets with business leaders
Prepare monthly financial reporting packages for management and external stakeholders
Play an integral finance role with the company's merger & acquisition activities, managing the consolidation of financials and modeling
Execute the development of Lynx's annual budget and periodic forecasts; manage these processes and support stakeholder participation and engagement to meet planning deadlines
Evaluate vendors and oversee the implementation of the company's financial planning and reporting software application in Netsuite; ensure users are trained to use the application effectively Perform analysis of key business data and drivers, present findings and provide recommendations
Update weekly revenue forecast, identifying changes in assumptions or opportunities
Prepare financial slides for quarterly board deck
Implement Quarterly Business Review process between FP&A team and executive management team
Work closely with the Sales & Product teams to analyze operational performance and trends
Provide ad hoc financial analysis to support data-driven business decisions
Participate in merger & acquisition activities, including due diligence, financial modeling, and integration
Participate in the annual commission planning process and implementing commission tool integrated with Netsuite and Salesforce
Participate in the determination of Professional Services consulting rates for government contracts - for both cost-plus models and commercial models
Qualifications and Requirements
10+ years of progressive finance & accounting experience; experience in a high-growth environment and M&A is preferred
Bachelor's degree in finance, business or equivalent; MBA preferred
Private Equity backed company experience is a must have
Experience with Adaptive Planning, Netsuite and Salesforce preferred
Demonstrated experience building complex financial models and providing financial analysis; very strong Excel skills are required
Attention to detail and ability to maintain accuracy while working with large datasets
Ability to work cross-functionally with other teams in a remote environment
Ability to work to deadlines with quick turnarounds
Demonstrated experience executing budgeting and forecasting processes, working cross-functionally with key stakeholders
Experience presenting and communicating at the senior leadership level
Experience with consolidations, foreign subsidiaries and multiple entities is required
Practical hands-on experience in a fast-paced, rapidly growing, and evolving business environment
Experience in software industry, professional services businesses or government subcontracts is a plus
Sound Exciting?
Low-cost Medical / Dental / Vision coverage options
401K with generous employer match
Responsible Paid Time Off + 11 Paid Holidays
Remote work opportunities based on role
Employee Assistance Program (EAP)
Career growth and professional development opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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$175k-200k yearly 20h ago
VP Operations - Small Commercial and Middle Market Business Center
Travelers Insurance Company 4.4
Managing director job at The Travelers Companies
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$206,000.00 - $332,200.00
**Target Openings**
1
**What Is the Opportunity?**
The Vice President, Market Facing Operations is responsible for ensuring overall operational excellence and superior service in support of the Small Commercial/Middle Market Business Center (SC/MMBC) business and Travelers Operations strategy. This role provides strategic oversight while ensuring a deep understanding and responsiveness to customer and stakeholder needs, with a primary focus on delivering measurable results that drive business growth.
As a member of the Operations senior leadership team, the incumbent contributes strategic thought leadership and maintains execution accountability across Business Insurance and Travelers Operations. The role includes shared accountability for defining and contributing to the strategic Business Insurance Operations agenda, ensuring all initiatives deliver tangible results aligned with organizational objectives.
Leading an organization of over 600 employees across an expansive geographic footprint, this position oversees the SC/MMBC segment-a dynamic organization comprised of several distinct business units with P&L and business plan contribution responsibilities, customer and agent interaction, and complex field organizational oversight. Success requires navigating diverse stakeholder relationships while consistently delivering results through operational excellence.
Key leadership competencies include inclusive leadership, talent metabolism, future-focused workforce management practices, and strong coaching and development skills. The role demands a results-driven approach that balances strategic vision with tactical execution to achieve business objectives and exceed performance expectations.
As of the date of this posting, Travelers anticipates that this posting will remain open until 2/6/26.
**What Will You Do?**
+ Contribute to the overall Business Insurance strategic business agenda.
+ In partnership with market facing business leadership, participate in development of business strategy. Ensure an Operational perspective is represented and demonstrate exemplary leadership to support profit, growth and expense management goals.
+ Maintain thorough understanding of the business and business strategy to translate needs into internal operational capabilities.
+ Develop and ensure the implementation of operational and policy service strategies, policies, workflow processes and standards, and performance measurements and metrics to support business and operational strategies; ensure effective and efficient execution of these strategies.
+ Responsible for strategic and tactical business planning, people and resource management, customer service, operations and budget management.
+ Provides strategic oversight for Operations supporting the BI businesses, ensuring a deep understanding and responsiveness to customer and stakeholder needs.
+ Demonstrates sound fiscal management by allocating resources to meet business, operational and customer objectives, including forecasting, resource planning, prioritization and budgetary ownership.
+ Provides leadership toward the achievement and attainment of consistent higher efficiency and quality results; assess and implement organizational improvements that will enhance success; coach and motivate leadership and teams to produce outstanding results and achievements.
+ Provide leadership and stewardship to shape the customer experience to drive results; provides executive oversight of agent and customer satisfaction and ensures delivery of superior agent and customer experience.
+ Provides executive oversight of agent and customer satisfaction and ensures delivery of superior agent and customer experience.
+ Creates a high performing culture driven by individuals with diverse experiences, thoughts, and backgrounds.
+ Purposefully foster a work environment where all employees are included and appreciated. Attract, retain, engage and develop employees from all cultures and backgrounds.
+ Drives and owns change management across the organizations synchronous to business and operational strategies, integrating and streamlining operational delivery.
+ Ensures commitment to and outcomes of a robust talent acquisition, development and management focus and process in alignment with business and Operations related strategies.
+ Ensures compliance with regulatory requirements.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 10 years work experience in a leadership role within an Field-Production, Operations or Service environment.
+ Large scale organizational leadership experience.
+ Strategic Planning and foresight - sets and drives cross-functional objectives and priorities and forms a vision for the future.
+ Influencing, Leadership - able to influence peers and broader teams through an inclusive style and recognition of their abilities and knowledge.
+ Understanding & Navigating the Organization.
+ Building Relationships - leads and seeks effective partnerships across the organization.
+ Talent and Culture Development.
+ Change Leadership.
+ Risk Taking, Innovation.
+ Conceptual and practical understanding of related technology applications.
+ Experience in flow business including operational aspects and sales and service capabilities.
+ Bachelor's Degree preferred.
**What is a Must Have?**
+ Minimum seven years experience in a leadership role within a Field-Production, Operations or Service environment.
+ Familiarity with Operations: metrics/productivity measurement, modeling and forecasting.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .