Program Manager jobs at The University of Chicago - 33 jobs
Experience Improvement and Innovation Program Manager, Patient Experience Department - Days
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Be a part of a world-class academic healthcare system, UChicago Medicine, as the ProgramManager of Patient Experience Improvement & Innovation for the Patient Experience Department. Here, you will serve as an internal expert of our patient experience initiatives for the Emergency Departments (ED), including unplanned admissions. You'll partner closely with our ED, inpatient, and operations leadership to drive positive outcomes serving the health system's local communities. Patient Experience continues to remain a large focus of our business, and we seek a passionate individual who will be able to build, coach, and drive positive experiences for our communities. This position requires on-site work for the majority of each week, with the opportunity for partial remote work. You will need to be based in the greater Chicagoland area
We're making UChicago Medicine's the forefront of care for a growing number of patients and their families, and continually pioneering more effective community-based approaches to acute, chronic, and preventive care. We're relentless advocates for our community's economic resilience as well, using our voice to attract more investment and more opportunities for the people we serve.
Our success depends on creating positive healthcare experiences for all patients. The ProgramManager of Patient Experience Improvement & Innovation will be responsible for setting and executing our patient experience improvement and innovation programs for patients and visitors to our Adult Emergency Departments. In this role you will partner directly with leaders and staff to design and implement programmatic improvements to enhance the patient experience. Improvement efforts will be data-informed, grounded in industry best practices, and will enhance the health system's strategic priorities to realize it's mission. The ProgramManager will manage complex projects and provide change management guidance and leadership for enterprise-wide patient experience improvement strategies.
Essential Job Functions:
* Serve as a champion for providing an outstanding patient experience across the UChicago Medicine Adult Emergency Departments. Partner with leaders and key stakeholders to assess and remediate opportunities for experience improvement, from data analytics and insights to project and change management leadership.
* Analyze data for critical insights and study industry best practices to inform opportunities to advance patient experience processes, practices, and supporting system (technology) design. Accountable for driving outcomes, in collaboration with key stakeholders, at the unit level and across departments.
* Coach leaders and staff to implement and sustain impactful change. Integrate positive reinforcement, including an appreciative inquiry approach, staff recognition, and story-telling into improvement strategies.
* Facilitate workshops and learning events to engage leaders and staff in the UChicago Medicine Patient Experience approach and methods to drive a culture of caring.
* Lead the identification, due diligence, and implementation of improvement projects across complex stakeholder groups, including internal leaders and staff, physicians and providers, and patients and families.
* Serve as subject matter expert on committees to integrate patient engagement objectives and best practices.
* Leverage industry expert learning opportunities to further develop patient experience knowledge, support growth and credibility of the Patient Experience team, and promote successful change and innovation adopted at UChicago Medicine within relevant professional communities.
* Performs other duties assigned
Qualifications:
* Bachelor's degree in the health, hospitality, or business field; Master's degree preferred
* At least 3 years of project management and/or change management experience, ideally within a healthcare/hospital setting
* Direct experience working with CAHPS survey performance improvement
* In-depth knowledge and experience of a health system, with prior experience as a clinical professional preferred
* Adept at critical thinking with demonstrated organizational and time management skills
* Ability to build trusting relationships with leadership and lead through influence
* Exceptional skills in facilitation, presentation, communication and relationship management
* Ability to motivate and engage team members and peers
* Lean Six Sigma Black Belt Certification or CPXP certification preferred
Position Details:
* Job Type/FTE: Full-time (1.0) FTE
* Shift: Day Shift
* Work Location: Hyde Park
* Unit/Department: Patient Experience Department
* CBA Code: Non-Union
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Must comply with UChicago Medicine's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$46k-66k yearly est. 2d ago
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Executive Director, Finance Program Management
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Join a world-class academic healthcare system, UChicago Medicine, as the Executive Director, Finance ProgramManagement. We are seeking an experienced transformational leader who will ensure the timeliness and quality of the accounting and financial reporting functions. You will plan and direct all administrative, financial and operational activities on behalf of the executive. He/she will develop, implement, and maintain an administrative and financial infrastructure that effectively supports the System's financial team operations. Additionally, The Executive Director collaborates with Finance leadership to drive strategic business initiatives and lead implementation of new systems and processes changes across the organization, acting as an advisor for important decisions as well as implementing process improvement initiatives across the system. The incumbent serves in a leadership role to support the CFO and works in collaboration with the Finance Department's leadership team, business owners, stakeholders and vendors to align Finance with UCM's strategic and operational goals and initiatives. Success in this role requires strong leadership, clear and concise communication, and organizational and decision-making skills. You will be responsible for modeling and fostering a team culture of continual improvement through structured problem-solving concepts with the goal of maximizing efficiency and productivity across the Hospital System.
Reporting to the Chief Financial Officer, this Executive Director is a strategic finance and business partner for a $5B Health System and a complex organization with over 20+ operating units. This is a hybrid role with the expectation that you will be onsite as needed.
Who you are:
* Bachelor's degree in business or finance required. MBA or Master's degree in finance preferred.
* Minimum of 5 years in a leadership role required, preferably in a highly complex, matrixed organization such as an academic medical center, medical school teaching hospital, research university or other/consulting experiences in these types of environments.
* Minimum 10 years of hands-on related hospital/healthcare finance experience required.
* Minimum 7 years of experience in organizing and driving execution and adoption of assigned projects and programs required.
* Minimum 5 years of experience in process improvement and project management required with demonstrated success managing multiple, diverse projects or initiatives.
* A sound knowledge of healthcare accounting, finance and cost controls with skills in business acumen, strategic planning, organizational assessment, highly developed leadership and quantitative analytic abilities.
* Exceptional interpersonal skills with the ability to work effectively and exercise a high degree of diplomacy, discretion and collaboration with the most senior levels of an organization toward shared objectives.
* Ability to research a diverse array of health-related topics and distill the key messages in preparation for presentations.
* Ability to work cooperatively and strategically in a team environment with all levels of professional, technical and administrative staff and to integrate resources on a timely and organized basis.
* Sound management skills, ability to think strategically while balancing several complex agendas.
* Demonstrated skills in developing communication scripts, c-suite and board presentations and operating plans.
* Ability to drive system and division level initiatives by developing project plans to organize and facilitate system and process implementations.
What you'll gain as Executive Director, Finance ProgramManagement:
* Opportunity to work at a world-class organization, engaging numerous stakeholders, with the mission of providing a solid strategic financial vision.
* Chance to make an impact from a total system perspective, focusing on system-wide integration, coordination, and seamless execution by offering expertise to help the organization achieve high performance outcomes.
* Transform financial performance within an academic medical center that positively impacts the organization while displaying a relentless pursuit for excellence.
What you'll do as the Executive Director, Finance ProgramManagement:
* Function as the primary resource in facilitating organizational, administration and portfolio of project management activities. Responsibilities include supporting the CFO in the following key activities: driving the development of a roadmap for shaping UCM's financial strategy; developing improvement initiatives and operational plans to optimize the Finance team's resources and capabilities; and overseeing large, cross-functional, and organization-wide projects or initiatives affecting the finance department.
* Perform project management accountabilities across the health system to include development, strategizing, implementation, budgeting, and overall oversight.
* Provide advisory and analytical support to the CFO as needed, including the preparation of board meetings and executive presentations.
* Work with the CFO, Finance Directors and UCM Leadership in the implementation of the UCM Strategic Plan. This includes the day-to-day oversight of a project/management portfolio within the scope of the Finance Department.
* Develop and maintain the budget for the Executive office.
* Assist in hiring, developing and proposing organizational structures and associated roles. The successful candidate will develop strategic and tactical organizational structures for Finance.
* Facilitate and provide interim management, back stopping leadership vacancies that report directly to the CFO.
* Assist in logistical issues, such as shared services administration and space management.
* Function as chief resource in the adjudication and resolution of leadership issues across the Finance Department. Function as lead resource in adjudicating administrative issues with other UCM departments.
* Additional leadership responsibilities will include vendor management for enterprise-wide initiatives as identified, resolution of issues as escalated by Finance Leadership and/or other UCM departments.
E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:
* Each person to realize their full potential for contribution
* The organization to achieve high performance outcomes
* System-wide integration, coordination, and seamless execution
* Clear focus on exceptional, equitable patient care and experiences.
As part of the leadership team, this position will be instrumental in reinforcing and sustaining UCM's E4 Leadership Culture.
Must comply with UCMC's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$122k-160k yearly est. 60d+ ago
Associate Director, Graduate Student Advising & Programming - GBS: Graduate Career Management Center
Emory 4.5
Atlanta, GA jobs
Discover Your Career at Emory University
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
Description
The Goizueta Business School is in search of an Associate Director of Advising and Programming in the Graduate Career Management Center (GCMC). This position reports to the Senior Director of Full-time MBA Advising and Programming. We seek an enthusiastic, self-motivated achiever with a detail-oriented and student-centric approach. This individual has a proven track record of initiative, ownership, and collaboration.
KEY RESPONSIBILITIES:
Leads career preparation activities, events, and coaching for Full-time MBA students at Goizueta Business School, particularly those interested in careers in general management, operations, consulting, human resources, social impact, and real estate, among other areas.
Develops a career advising strategy for an assigned group of MBA students which includes creating pre-orientation programming for incoming students, developing custom student advising strategies and communication plans, and determining what career preparation workshops and resources will be offered throughout the year.
Meets regularly with assigned MBA students to provide personalized career coaching support.
Communicates with MBA students to ensure an accurate understanding of CMC services and student expectations, requirements, and responsibilities.
Collaborates with multiple key stakeholders, including Goizueta MBA alumni, the Full-time MBA Program Office, and MBA Admissions.
Evaluates and selects external vendors to ensure high-quality and relevant workshops and resources.
Participates in the development of departmental goals and objectives.
Prepares statistical reports and analyzes data.
Leads special projects.
Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
A bachelor's degree in business administration or a field related to advising area and three years of career planning or related business/industry experience or an equivalent combination of education, training and experience.
An MBA is preferred.
NOTE: This position is primarily on campus. Tasks for this position are generally required to be performed in-person at an Emory University location. Remote work options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
$110k-148k yearly est. Auto-Apply 60d+ ago
PROGRAM MANAGER I
University of Alabama at Birmingham 3.7
University, MS jobs
Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan. May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles. May require fiscal management of grants and other funds. May manage multiple programs. Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan. May supervise staff as needed. Will be responsible for yearly faculty evaluation management.
Under the guidance of the PMII, the ProgramManager I will work with the Department Chair on general clinical division management, providing any additional support clinical divisions may need as well as supporting the Department Chair administratively in their clinical duties, and extramural commitments. The PMI will support the PMII in the Department of Pathology Chair's Office with department wide initiatives, including but not limited to digital pathology, faculty recruitment, endowments, letters of recommendation etc. PMI must also understand the confidential and time sensitive nature of the Chair's Office, and the need to provide departmental support to all levels.
Duties and Responsibilities:
* Faculty Evaluations - establishing, maintaining and scheduling department faculty evaluations. This includes receiving and organizing packets, scheduling meetings with Department Chair, and ensuring confidential letters of evaluation distribution. (25%)
* Administrative support to Department Chair. Administrative support for Digital Pathology initiative between Chair, internal and external stakeholders, and UAB faculty and leadership. Administrative support for external CPPP sites, including planning site visits. Administrative support for Department Chair with respect to LOR/LOS requests, extramural commitments and clinical duties. (40%)
* Clinical IRB Management - establish information management for IRB portfolios and maintain clinical IRB portfolios, ensure amendments and training up to date. FPPE Management - ensure information management for FPPE in clinical divisions. (10%)
* Other duties as assigned. (25%)
* Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan
* May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles
* May require fiscal management of funds
* May manage multiple programs
* Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan
Key Duties, Primary Responsibilities:
* Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan
* May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles
* May require fiscal management of funds
* May manage multiple programs
* Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan
Salary Range: $43,890 - $71,320
Bachelor's degree in a related field and two (2) years of related experience required. Work experience may NOT substitute for education requirement.
Preferred:
* Hard Skills: English competency for higher education letter writing, data management, Microsoft office and Adobe, Zoom, Qualtrics, UAB Applications (including but not limited to Oracle, OnBase, IRAP, etc.)
* Soft Skills: multitasking, time management, sensitivity to confidential information. Time-management skills, project design and completion, interpersonal communication skills (including via email), self-driven during times of remote work hours, ability to adapt to personalities, confidentiality, teamwork mindset, prompt attention to tasks, scheduling. This position may be asked to assist with time-sensitive and emotionally charged situations while maintaining confidentiality and within parameters defined by the programs, department, and/or University. This position will also work with a variety of levels within the department including trainee, staff, and faculty and must be able to accomplish these tasks with professionalism.
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
$43.9k-71.3k yearly 54d ago
Senior Program Coordinator
Northwestern University 4.6
Evanston, IL jobs
Department: WCAS Inst Adolesc Mental Hlth Salary/Grade: EXS/6 Northwestern's Institute for Adolescent Mental Health and Well-being is dedicated to advancing the mental health and flourishing of adolescents and young adults through rigorous, interdisciplinary, and translational science. Our mission is to foster resilience and holistic well-being in young people, ensuring that every adolescent and young adult has the opportunity to meet their potential and live an engaged, meaningful life. Founded in 2025, the Institute is excited to hire its first staff member, a Sr. Program Coordinator who will partner with the director, associate director, and other colleagues to give shape to the administrative operations of the Institute.
Ideal candidates will be experienced administrators eager to bring their organizational and communication skills to an academic endeavor. This is a great opportunity for a self-starter who's comfortable working independently, who's passionate about supporting the Institute's mission, and who thrives in a position with a diverse set of responsibilities.
The target hiring range for this position is $57,000 - $75,000 annually. This position will work on the Evanston campus, with some opportunity for remote work.
Specific Responsibilities:
* Operations: Ensure administrative and financial operations run smoothly and meet the needs of the Institute's faculty and students. Oversee facilities, IT, finances, and research operations. Establish standard operating procedures, working in partnership with the Weinberg College Dean's Office and other relevant offices.
* Events Management and Support: Manage events, ranging from virtual lectures to in-person conferences. Create publicity materials, such as flyers, and make all event arrangements, including travel and catering. Staff events, taking note of successes and opportunities to improve. These responsibilities may require occasional work hours outside normal business hours.
* Communications: Manage Institute's communication channels, including the website, newsletter, and social media. Draft content and determine optimal channel for communication. Develop communications that engage the Institute's audiences, including scholars and alumni.
* Budget: Monitor budget, tracking spending projections and actual expenditures. Initiate and process a variety of financial transactions, ensuring transactions comply with University policies and are within the Institute's budget. Alert director to any anticipated budget variances.
* Research Support: Support the Institute's research by managing applications to the Institutional Review Board; communicating with research participants; processing payments to research subjects; and related responsibilities.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
* Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
* At least two years program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
* Strong computer skills
* Excellent oral and written communication skills
* Initiative and resourcefulness
* Ability to work independently
Preferred Qualifications:
* Prior experience with basic graphic design
* Prior experience working with databases as well as Qualtrics and REDCap
* Prior experience in a research-intensive setting
Preferred Competencies: (Skills, knowledge, and abilities)
* Event planning skills
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
#LI-AS1
$57k-75k yearly 40d ago
Experience Improvement and Innovation Program Manager, Patient Experience Department - Days
University of Chicago Medicine 4.7
Program manager job at The University of Chicago
Be a part of a world-class academic healthcare system, UChicago Medicine, as the ProgramManager of Patient Experience Improvement & Innovation for the Patient Experience Department. Here, you will serve as an internal expert of our patient experience initiatives for the Emergency Departments (ED), including unplanned admissions. You'll partner closely with our ED, inpatient, and operations leadership to drive positive outcomes serving the health system's local communities. Patient Experience continues to remain a large focus of our business, and we seek a passionate individual who will be able to build, coach, and drive positive experiences for our communities. This position requires on-site work for the majority of each week, with the opportunity for partial remote work. You will need to be based in the greater Chicagoland area
We're making UChicago Medicine's the forefront of care for a growing number of patients and their families, and continually pioneering more effective community-based approaches to acute, chronic, and preventive care. We're relentless advocates for our community's economic resilience as well, using our voice to attract more investment and more opportunities for the people we serve.
Our success depends on creating positive healthcare experiences for all patients. The ProgramManager of Patient Experience Improvement & Innovation will be responsible for setting and executing our patient experience improvement and innovation programs for patients and visitors to our Adult Emergency Departments. In this role you will partner directly with leaders and staff to design and implement programmatic improvements to enhance the patient experience. Improvement efforts will be data-informed, grounded in industry best practices, and will enhance the health system's strategic priorities to realize it's mission. The ProgramManager will manage complex projects and provide change management guidance and leadership for enterprise-wide patient experience improvement strategies.
Essential Job Functions:
Serve as a champion for providing an outstanding patient experience across the UChicago Medicine Adult Emergency Departments. Partner with leaders and key stakeholders to assess and remediate opportunities for experience improvement, from data analytics and insights to project and change management leadership.
Analyze data for critical insights and study industry best practices to inform opportunities to advance patient experience processes, practices, and supporting system (technology) design. Accountable for driving outcomes, in collaboration with key stakeholders, at the unit level and across departments.
Coach leaders and staff to implement and sustain impactful change. Integrate positive reinforcement, including an appreciative inquiry approach, staff recognition, and story-telling into improvement strategies.
Facilitate workshops and learning events to engage leaders and staff in the UChicago Medicine Patient Experience approach and methods to drive a culture of caring.
Lead the identification, due diligence, and implementation of improvement projects across complex stakeholder groups, including internal leaders and staff, physicians and providers, and patients and families.
Serve as subject matter expert on committees to integrate patient engagement objectives and best practices.
Leverage industry expert learning opportunities to further develop patient experience knowledge, support growth and credibility of the Patient Experience team, and promote successful change and innovation adopted at UChicago Medicine within relevant professional communities.
Performs other duties assigned
Qualifications:
Bachelor's degree in the health, hospitality, or business field; Master's degree preferred
At least 3 years of project management and/or change management experience, ideally within a healthcare/hospital setting
Direct experience working with CAHPS survey performance improvement
In-depth knowledge and experience of a health system, with prior experience as a clinical professional preferred
Adept at critical thinking with demonstrated organizational and time management skills
Ability to build trusting relationships with leadership and lead through influence
Exceptional skills in facilitation, presentation, communication and relationship management
Ability to motivate and engage team members and peers
Lean Six Sigma Black Belt Certification or CPXP certification preferred
Position Details:
Job Type/FTE: Full-time (1.0) FTE
Shift: Day Shift
Work Location: Hyde Park
Unit/Department: Patient Experience Department
CBA Code: Non-Union
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Must comply with UChicago Medicine's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$46k-66k yearly est. Auto-Apply 60d+ ago
Senior Project Coordinator, Gift Acceptance and Fund Management
Northwestern University 4.6
Evanston, IL jobs
Department: Alumni Relations & Development Salary/Grade: EXS/6 Target hiring range for this position will be between $60,000-$64,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data
Job Summary:
The Gift Acceptance and Fund Management team collaborates within its department-Alumni Relations and Development (ARD)- and across campus to manage all aspects of the gift agreement lifecycle and to support key processes and reporting related to the compliant spending of private gifts to the University.
The Senior Program Coordinator plays a critical role in sustaining the integrity of the University's gift and endowed fund management. Working within established legal, financial, and policy frameworks, the Senior Program Coordinator delivers advanced reporting, supports spending and fund-set-up workflows, and leads data quality and efficiency initiatives.
In close collaboration with senior team members, frontline fundraisers, Accounting Services, and other ARD and campus partners, the Senior Program Coordinator manages key components of the fund lifecycle-from routine reporting and spending-account processes to specialized research and complex fund set-ups. This role conducts nuanced data analysis, troubleshoots discrepancies across systems, and contributes to the development of new reports, automation opportunities, and process improvements that enhance transparency, compliance, and usability of gift and endowment information.
The Senior Program Coordinator reports to the Manager, Gifts and Endowments Compliance and works closely with other GAFM team members.
Specific Responsibilities:
Administration
* Oversee day-to-day gift and endowment compliance operations to ensure efficient, effective processes.
* Manage the monthly spending-account opening process in partnership with Accounting Services.
* Conduct targeted fund research related to donor intent and perform data analysis to support strategic decision-making.
* Review documentation, draft and distribute donor fund notifications, and manage follow-through for complex fund types (e.g., quasi-endowments, deferred gifts), applying judgment to interpret agreements and related documents.
Collaboration
* Work closely with frontline fundraisers, Donor Relations, Accounting Services, and other partners to ensure alignment on processes, accurate fund implementation, and a shared understanding of donor intent and University policy.
Evaluation
* Manage development and maintenance of evaluation processes including associated metrics and key performance indicators.
* Lead or support projects to improve data accuracy and consistency across fund-related systems; identify data gaps, propose solutions, and implement updates that strengthen data integrity and usability.
* Collaborate with internal/external partners to implement changes designed to achieve program objectives
Events
* Manage planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote development and compliance objectives, and t build internal and external relationships
* Manage event logistics, including communications, venue coordination, presenters, travel arrangements, materials, catering, and technology.
Program Development
* Gather, analyze, and consolidate comparative or historical data to produce summaries, presentations, and insights that inform leadership planning and decision-making.
Regulatory Compliance
* Manage development & implementation of processes & procedures for gift and fund compliance programs.
* Supports development and implementation of associated training.
Strategic Planning
* Manage & implement strategic plans related to ARD's donor fund compliance efforts.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
* Bachelor's in business, accounting or a related field + 2 years program administration or similar experience; or 4 years program administration or similar experience.
Preferred Qualifications:
* Demonstrated experience working with complex data, reporting tools, or CRM/finance systems (e.g., Salesforce, Advance, Oracle, or similar).
* Experience in higher education, advancement/development operations, finance, or a related field.
* Familiarity with gift agreements, endowment or expendable fund management, or fund compliance processes.
* Experience interpreting policy or procedural guidelines and applying them to operational work.
* Demonstrated process-improvement or project-management experience, particularly involving data integrity or workflow optimization.
Preferred Competencies: (Skills, knowledge, and abilities)
* Strong analytical and problem-solving skills, with the ability to interpret data, identify discrepancies, and recommend solutions.
* Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
* Effective written and verbal communication skills, including the ability to summarize information clearly for non-technical audiences.
* Ability to work collaboratively with cross-functional partners and to exercise sound judgment in handling sensitive information.
* Advanced proficiency in Excel or similar tools (e.g., complex formulas, data validation, pivot tables) and comfort learning new systems or automation tools.
* Ability to synthesize data into concise insights for leadership or cross-unit stakeholders.
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
$60k-64k yearly 40d ago
Omnichannel Patient Engagement Program Director
University of Chicago Medicine 4.7
Program manager job at The University of Chicago
Join a world-class academic healthcare system, UChicago Medicine, as the Omnichannel Patient Engagement Program Director responsible for leading the implementation and ongoing management of Agentforce, Salesforce's AI agent platform. This is a full-time remote position with quarterly travel to Chicago required.
The Omnichannel Patient Engagement Program Director will implement and maintain Agentforce in order to enhance access, improve patient experience, and streamline digital and voice interactions. The Program Director will collaborate with executive sponsors, clinical and operational stakeholders, Salesforce, and the solution integrator to deliver a coordinated, user-centered engagement strategy across web, text, and voice channels. Additionally, the Omnichannel Patient Engagement Director will continually partner with other marketing leaders and key stakeholders to promote digital transformation and modernize UChicago Medicine's approach to omnichannel marketing.
Who you are:
An innovative and highly collaborative marketing project leader with:
Bachelor's degree in Business, Healthcare Administration, Marketing, Information Systems, or related field required; master's degree preferred.
8+ years of experience managing complex, cross-functional projects or programs, ideally in healthcare, digital transformation, or patient engagement.
Demonstrated success leading governance forums, aligning executive stakeholders, and driving initiatives from strategy through execution.
Strong background in marketing strategy, analytics, and ROI measurement tied to digital engagement.
Experience managing third-party vendors, consultants, and system integrators.
Familiarity with CRM platforms, particularly Salesforce, with willingness to develop hands-on expertise in chatbot and voice agentic AI technologies.
Working knowledge of AI technologies and their application in patient engagement, personalization, and digital experience optimization.
Strong leadership skills with experience in matrixed organizations and indirect team management.
Experience navigating regulated environments, such as healthcare, finance, or banking, where data security and compliance are paramount.
Proven ability to balance innovation with compliance, ensuring adherence to HIPAA, ADA, and data security standards.
Commitment to delivering a seamless, accessible, and patient-centered healthcare experience.
What you'll gain as the Omnichannel Patient Engagement Program Director:
Visibility driving the implementation of cutting-edge Agentic AI tools like Agentforce to transform patient access, streamline workflows, and elevate overall patient experience.
Opportunity to pioneer AI innovation by customizing multiple AI agents to handle routine scheduling requests, freeing up the patient access team to focus on highly complex patient requests.
What you'll do as the Omnichannel Patient Engagement Program Director:
Define and communicate the product vision, strategy, and roadmap for Agentforce and AI-related initiatives.
Align product goals with the overall business strategy and objectives.
Lead the implementation of the Omnichannel Patient Engagement initiative, ensuring milestones, deliverables, and timelines are met.
Work closely with executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to gather requirements and prioritize features.
Responsible for driving the creation, prioritization and maintenance of the product backlog to ensure the delivery of high-value features.
Ensure user stories are well-defined and meet acceptance criteria.
Partner with finance to build business cases, monitor ROI, and ensure investment in patient engagement delivers tangible business outcomes in the form of KPIs.
Manage relationships with Salesforce and 3
rd
party IT vendors such as Slalom to ensure successful delivery, system integration, and solution configuration aligned with business goals.
Coordinate steering committee activities and serve as the primary liaison between executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to drive alignment and decision-making.
Ensure digital and voice engagement solutions comply with HIPAA, ADA, and other healthcare privacy and accessibility standards.
Develop hands-on understanding of Salesforce Agentforce, including chatbot and voice capabilities, to support vendor collaboration and future internal management of the platform.
Lead change management, training coordination, and internal communication efforts to drive platform adoption and optimize patient and staff experience.
E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:
Each person to realize their full potential for contribution
The organization to achieve high performance outcomes
System-wide integration, coordination, and seamless execution
Clear focus on exceptional, equitable patient care and experiences.
As part of the leadership team, this position will be instrumental in reinforcing and sustaining UCM's E4 Leadership Culture.
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:
UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at
Benefits - UChicago Medicine
.
$71k-114k yearly est. Auto-Apply 60d+ ago
Omnichannel Patient Engagement Program Director
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Join a world-class academic healthcare system, UChicago Medicine, as the Omnichannel Patient Engagement Program Director responsible for leading the implementation and ongoing management of Agentforce, Salesforce's AI agent platform. This is a full-time remote position with quarterly travel to Chicago required.
The Omnichannel Patient Engagement Program Director will implement and maintain Agentforce in order to enhance access, improve patient experience, and streamline digital and voice interactions. The Program Director will collaborate with executive sponsors, clinical and operational stakeholders, Salesforce, and the solution integrator to deliver a coordinated, user-centered engagement strategy across web, text, and voice channels. Additionally, the Omnichannel Patient Engagement Director will continually partner with other marketing leaders and key stakeholders to promote digital transformation and modernize UChicago Medicine's approach to omnichannel marketing.
Who you are:
An innovative and highly collaborative marketing project leader with:
* Bachelor's degree in Business, Healthcare Administration, Marketing, Information Systems, or related field required; master's degree preferred.
* 8+ years of experience managing complex, cross-functional projects or programs, ideally in healthcare, digital transformation, or patient engagement.
* Demonstrated success leading governance forums, aligning executive stakeholders, and driving initiatives from strategy through execution.
* Strong background in marketing strategy, analytics, and ROI measurement tied to digital engagement.
* Experience managing third-party vendors, consultants, and system integrators.
* Familiarity with CRM platforms, particularly Salesforce, with willingness to develop hands-on expertise in chatbot and voice agentic AI technologies.
* Working knowledge of AI technologies and their application in patient engagement, personalization, and digital experience optimization.
* Strong leadership skills with experience in matrixed organizations and indirect team management.
* Experience navigating regulated environments, such as healthcare, finance, or banking, where data security and compliance are paramount.
* Proven ability to balance innovation with compliance, ensuring adherence to HIPAA, ADA, and data security standards.
* Commitment to delivering a seamless, accessible, and patient-centered healthcare experience.
What you'll gain as the Omnichannel Patient Engagement Program Director:
* Visibility driving the implementation of cutting-edge Agentic AI tools like Agentforce to transform patient access, streamline workflows, and elevate overall patient experience.
* Opportunity to pioneer AI innovation by customizing multiple AI agents to handle routine scheduling requests, freeing up the patient access team to focus on highly complex patient requests.
What you'll do as the Omnichannel Patient Engagement Program Director:
* Define and communicate the product vision, strategy, and roadmap for Agentforce and AI-related initiatives.
* Align product goals with the overall business strategy and objectives.
* Lead the implementation of the Omnichannel Patient Engagement initiative, ensuring milestones, deliverables, and timelines are met.
* Work closely with executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to gather requirements and prioritize features.
* Responsible for driving the creation, prioritization and maintenance of the product backlog to ensure the delivery of high-value features.
* Ensure user stories are well-defined and meet acceptance criteria.
* Partner with finance to build business cases, monitor ROI, and ensure investment in patient engagement delivers tangible business outcomes in the form of KPIs.
* Manage relationships with Salesforce and 3rd party IT vendors such as Slalom to ensure successful delivery, system integration, and solution configuration aligned with business goals.
* Coordinate steering committee activities and serve as the primary liaison between executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to drive alignment and decision-making.
* Ensure digital and voice engagement solutions comply with HIPAA, ADA, and other healthcare privacy and accessibility standards.
* Develop hands-on understanding of Salesforce Agentforce, including chatbot and voice capabilities, to support vendor collaboration and future internal management of the platform.
* Lead change management, training coordination, and internal communication efforts to drive platform adoption and optimize patient and staff experience.
E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:
Each person to realize their full potential for contribution The organization to achieve high performance outcomes System-wide integration, coordination, and seamless execution Clear focus on exceptional, equitable patient care and experiences.
As part of the leadership team, this position will be instrumental in reinforcing and sustaining UCM's E4 Leadership Culture.
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$71k-114k yearly est. 60d+ ago
Program Manager - Telestroke and Neurotrauma, Full-Time, Days
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Join one of the nation's most comprehensive academic medical centers, University of Chicago Medicine, in a thought-driven role as ProgramManager for our Telestroke and Neurotrauma clinics at our DCAM - Hyde Park location. Our employees deliver world-class care in an environment where opinions are respected, decision-making is rewarded, and teamwork is the order of the day. Our staff is encouraged to achieve their career goals, which in turn benefits all of our patients and the University of Chicago Medicine as a whole.
The Neurosciences ProgramManager oversees key programmatic initiatives that advance the reach and coordination of care across the UChicago Medicine Neurosciences Service Line. The manager leads operations for the multi-disciplinary Neurotrauma Clinic, coordinating complex patient care across specialties, developing integrated workflows within Epic, and driving program visibility through outreach and marketing efforts. This role also manages and expands the telestroke program through new site launches, workflow optimization, and ongoing partnership with spoke hospitals and physician champions to ensure high-quality, data-driven performance. Through these responsibilities, the ProgramManager supports the service line's mission to deliver seamless, innovative, and collaborative neurological care across the region.
Essential Job Functions:
* Oversee weekly multi-disciplinary Neurotrauma Clinic operations, coordinating patient care across neurosurgery, neurology, PMR, psych, and ancillary services to ensure cohesive patient care.
* Develop and maintain Epic workflows for multi-disciplinary scheduling, documentation, and integrated patient questionnaires.
* Lead marketing and outreach efforts to grow clinic volume and awareness across the health system and referral base.
* Lead planning, coordination, and implementation of new telestroke site launches, including workflow design, technology readiness, and go-live support.
* Serve as the primary liaison for spoke hospitals, maintaining strong relationships through routine check-ins and collaborative problem-solving.
* Partner with physician champions and operational leaders to standardize workflows, ensure compliance with clinical protocols, and promote best practices.
* Monitor and evaluate program performance through data tracking, performance dashboards, and outcome reviews to drive continuous improvement.
* Project manage execution of annual stroke and neurotrauma symposiums
* Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Electronic Medical Record (EMR) systems
* Highly organized and self-directed, with strong critical thinking skills, exceptional attention to detail, and the ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
* Experienced in project management, including planning, execution, and follow-through on initiatives that improve workflows, enhance patient care, or advance departmental goals.
* Excellent verbal and written communication.
* Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment
* Experience using LEAN for performance improvement is desirable
* Proven ability to use data to drive performance improvement.
Required Qualifications:
* Bachelor's degree
* 3-5 years of experience in a clinical setting
Preferred Qualifications
* Master's degree in healthcare related field
Position Details:
* Job Type/FTE: Full Time (1.0 FTE)
* Shift: Days - 8 hour shift
* Work Location: Onsite - DCAM
* Unit/Department: Neurosciences
* CBA Code: Non-Union
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$46k-66k yearly est. 6d ago
Program Manager - Telestroke and Neurotrauma, Full-Time, Days
University of Chicago Medicine 4.7
Program manager job at The University of Chicago
Join one of the nation's most comprehensive academic medical centers, University of Chicago Medicine, in a thought-driven role as ProgramManager for our Telestroke and Neurotrauma clinics at our DCAM - Hyde Park location. Our employees deliver world-class care in an environment where opinions are respected, decision-making is rewarded, and teamwork is the order of the day. Our staff is encouraged to achieve their career goals, which in turn benefits all of our patients and the University of Chicago Medicine as a whole.
The Neurosciences ProgramManager oversees key programmatic initiatives that advance the reach and coordination of care across the UChicago Medicine Neurosciences Service Line. The manager leads operations for the multi-disciplinary Neurotrauma Clinic, coordinating complex patient care across specialties, developing integrated workflows within Epic, and driving program visibility through outreach and marketing efforts. This role also manages and expands the telestroke program through new site launches, workflow optimization, and ongoing partnership with spoke hospitals and physician champions to ensure high-quality, data-driven performance. Through these responsibilities, the ProgramManager supports the service line's mission to deliver seamless, innovative, and collaborative neurological care across the region.
Essential Job Functions:
Oversee weekly multi-disciplinary Neurotrauma Clinic operations, coordinating patient care across neurosurgery, neurology, PMR, psych, and ancillary services to ensure cohesive patient care.
Develop and maintain Epic workflows for multi-disciplinary scheduling, documentation, and integrated patient questionnaires.
Lead marketing and outreach efforts to grow clinic volume and awareness across the health system and referral base.
Lead planning, coordination, and implementation of new telestroke site launches, including workflow design, technology readiness, and go-live support.
Serve as the primary liaison for spoke hospitals, maintaining strong relationships through routine check-ins and collaborative problem-solving.
Partner with physician champions and operational leaders to standardize workflows, ensure compliance with clinical protocols, and promote best practices.
Monitor and evaluate program performance through data tracking, performance dashboards, and outcome reviews to drive continuous improvement.
Project manage execution of annual stroke and neurotrauma symposiums
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Electronic Medical Record (EMR) systems
Highly organized and self-directed, with strong critical thinking skills, exceptional attention to detail, and the ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
Experienced in project management, including planning, execution, and follow-through on initiatives that improve workflows, enhance patient care, or advance departmental goals.
Excellent verbal and written communication.
Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment
Experience using LEAN for performance improvement is desirable
Proven ability to use data to drive performance improvement.
Required Qualifications:
Bachelor's degree
3-5 years of experience in a clinical setting
Preferred Qualifications
Master's degree in healthcare related field
Position Details:
Job Type/FTE: Full Time (1.0 FTE)
Shift: Days - 8 hour shift
Work Location: Onsite - DCAM
Unit/Department: Neurosciences
CBA Code: Non-Union
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:
UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at
Benefits - UChicago Medicine
.
$46k-66k yearly est. Auto-Apply 46d ago
Program Manager- System PMO
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Join one of the nation's premier academic medical centers, UChicago Medicine, as a ProgramManager - System PMO. This position is based on-site at Hyde Park, with remote flexibility. Some travel to alternate site locations around Chicagoland will be required.
In this role, the ProgramManager will lead a collection of project implementations, providing program-level oversight to cross-functional teams, ensuring that individual initiatives within the program are aligned, successful, and on track to delivery of intended outcomes and value. The ProgramManager will provide tactical leadership and guidance to project managers and operational/technical project team members, ensuring that roles are clearly defined, scope/schedule/budget/value remain on track, and that the UChicago Medicine execution model is well adopted and optimized within each team. The ProgramManager will work under the guidance of the Chief Operational Transformation Officer and will partner with other operational, clinical and technology leaders to ensure that teams are successful and that organizational best practices are consistently applied. The role will also support operational leaders along with the System PMO in planning and executing organizational transformation plans related to UChicago Medicine's strategic goals
Essential Job Functions
* Manages one or more rapidly evolving system implementation programs that are aligned with the UCM strategy and roadmap.
* Ensures that execution is planned, managed, and executed in a highly consumer/user-centric fashion, per UCM's system PMO initiative delivery standards.
* Provides day-to-day oversight of multiple delivery teams within the assigned program, ensuring adequate resource allocation, aligned roles and priorities, and team accountability for their responsibilities, while also tracking progress and value for program projects/initiatives and reporting this information to relevant portfolio or executive leadership.
* Supports the Chief Operational Transformation Officer and executive leadership by preparing program status updates, identifying and escalating issues/risks, engaging leaders in change management, and presenting program-level updates to executive sponsors and stakeholders.
* Supports the Chief Operational Transformation Officer and executive leadership team in planning and execution of the systemwide strategic planning and delivery of identified system initiatives.
* Facilitates collaborative working relationships across multidisciplinary project teams and resources, including IS, operations, analytics, legal/compliance, and other key stakeholders.
* Contributes to a motivated work environment by working effectively to achieve common goals.
* Champions the adoption of UCM standard methodologies within assigned programs and project teams and empowers execution teams and resources to identify and implement improvements that contribute to the continuous enhancement of the UCM PMO toolkit and delivery model.
* Partners with operational and clinical leaders in change management planning and execution in support of the assigned program and manages initiatives, customer expectations, and business priorities within the assigned program.
* Collaborates with business partners to provide advice on metrics, tools, and outcomes models for assigned programs and projects.
Required Qualifications
* Bachelor's Degree in a related area and/or equivalent experience/training
* At least five (5) years of experience in healthcare, management consulting, strategy, or related fields, in a strategy/growth/product role
* At least 3 years in large scale program and/or project management experience overseeing enterprise implementations preferably within a health system
* Requires expert, demonstrated knowledge of project management principles, theories, and concepts
* Requires ability to assess systemwide needs for products and design services to meet those needs
* Working knowledge of related initiatives and an understanding the impact on the organization of such initiatives
* Demonstrated attention to detail. Demonstrated ability to determine relevance and prioritize tasks
* Demonstrated effective writing and communications skills
* Experience in healthcare, product development, strategy, or related field
* Attention to detail; ability to track and communicate work at multiple levels of granularity
* Intellectual curiosity and strong critical thinking skills with ability to synthesize disparate sources of data
* Entrepreneurial spirit and drive. Willingness to take risks, to advocate for new ideas, coupled with a commitment to measurement and accountability
* Strong persuasion and negotiations skills, and the ability to engage, challenge and influence one's thinking to effect change throughout an organization
* Commitment to the highest ethical and professional standards; personal and professional integrity above reproach
* Strong knowledge of Microsoft PowerPoint, Word and Excel
Preferred Qualifications
* Experience leading a team of technology professionals
* Hospital, ambulatory, or medical center operations experience
* Strong knowledge of definitions and uses of data, financial and reporting systems, information flow, and data architecture. Competency in query functions and language, and basic data modeling
* Project Management Professional (PMP)/Scrum Master certification
* Agile scrum experience highly
Position Details
* Job Type/FTE: Full Time
* Shift: Days
* Job Location: Hyde Park (Flexible)
* Unit/Department: Project Management Office
* CBA Code: Non-Union
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$84k-124k yearly est. 10d ago
Program Manager- System PMO
University of Chicago Medicine 4.7
Program manager job at The University of Chicago
Join one of the nation's premier academic medical centers, UChicago Medicine, as a ProgramManager - System PMO. This position is based on-site at Hyde Park, with remote flexibility. Some travel to alternate site locations around Chicagoland will be .
In this role, the ProgramManager will lead a collection of project implementations, providing program-level oversight to cross-functional teams, ensuring that individual initiatives within the program are aligned, successful, and on track to delivery of intended outcomes and value. The ProgramManager will provide tactical leadership and guidance to project managers and operational/technical project team members, ensuring that roles are clearly defined, scope/schedule/budget/value remain on track, and that the UChicago Medicine execution model is well adopted and optimized within each team. The ProgramManager will work under the guidance of the Chief Operational Transformation Officer and will partner with other operational, clinical and technology leaders to ensure that teams are successful and that organizational best practices are consistently applied. The role will also support operational leaders along with the System PMO in planning and executing organizational transformation plans related to UChicago Medicine's strategic goals
Essential Job Functions
Manages one or more rapidly evolving system implementation programs that are aligned with the UCM strategy and roadmap.
Ensures that execution is planned, managed, and executed in a highly consumer/user-centric fashion, per UCM's system PMO initiative delivery standards.
Provides day-to-day oversight of multiple delivery teams within the assigned program, ensuring adequate resource allocation, aligned roles and priorities, and team accountability for their responsibilities, while also tracking progress and value for program projects/initiatives and reporting this information to relevant portfolio or executive leadership.
Supports the Chief Operational Transformation Officer and executive leadership by preparing program status updates, identifying and escalating issues/risks, engaging leaders in change management, and presenting program-level updates to executive sponsors and stakeholders.
Supports the Chief Operational Transformation Officer and executive leadership team in planning and execution of the systemwide strategic planning and delivery of identified system initiatives.
Facilitates collaborative working relationships across multidisciplinary project teams and resources, including IS, operations, analytics, legal/compliance, and other key stakeholders.
Contributes to a motivated work environment by working effectively to achieve common goals.
Champions the adoption of UCM standard methodologies within assigned programs and project teams and empowers execution teams and resources to identify and implement improvements that contribute to the continuous enhancement of the UCM PMO toolkit and delivery model.
Partners with operational and clinical leaders in change management planning and execution in support of the assigned program and manages initiatives, customer expectations, and business priorities within the assigned program.
Collaborates with business partners to provide advice on metrics, tools, and outcomes models for assigned programs and projects.
Required Qualifications
Bachelor's Degree in a related area and/or equivalent experience/training
At least five (5) years of experience in healthcare, management consulting, strategy, or related fields, in a strategy/growth/product role
At least 3 years in large scale program and/or project management experience overseeing enterprise implementations preferably within a health system
Requires expert, demonstrated knowledge of project management principles, theories, and concepts
Requires ability to assess systemwide needs for products and design services to meet those needs
Working knowledge of related initiatives and an understanding the impact on the organization of such initiatives
Demonstrated attention to detail. Demonstrated ability to determine relevance and prioritize tasks
Demonstrated effective writing and communications skills
Experience in healthcare, product development, strategy, or related field
Attention to detail; ability to track and communicate work at multiple levels of granularity
Intellectual curiosity and strong critical thinking skills with ability to synthesize disparate sources of data
Entrepreneurial spirit and drive. Willingness to take risks, to advocate for new ideas, coupled with a commitment to measurement and accountability
Strong persuasion and negotiations skills, and the ability to engage, challenge and influence one's thinking to effect change throughout an organization
Commitment to the highest ethical and professional standards; personal and professional integrity above reproach
Strong knowledge of Microsoft PowerPoint, Word and Excel
Preferred Qualifications
Experience leading a team of technology professionals
Hospital, ambulatory, or medical center operations experience
Strong knowledge of definitions and uses of data, financial and reporting systems, information flow, and data architecture. Competency in query functions and language, and basic data modeling
Project Management Professional (PMP)/Scrum Master certification
Agile scrum experience highly
Position Details
Job Type/FTE: Full Time
Shift: Days
Job Location: Hyde Park (Flexible)
Unit/Department: Project Management Office
CBA Code: Non-Union
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:
UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at
Benefits - UChicago Medicine
.
$84k-124k yearly est. Auto-Apply 47d ago
Program Director, Regional Clinical Excellence
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Join a world-class academic healthcare system, UChicago Medicine, as the Program Director, Regional Clinical Excellence responsible for strategically driving clinical performance improvement by facilitating the rapid implementation of standardized, system-wide, evidence-based initiatives and best practices across the Chicagoland region. This role is based at the Ingalls campus in Hyde Park, IL with some travel to Northwest Indiana and Hyde Park as needed.
The Program Director, Regional Clinical Excellence is a highly visible, strategic liaison and embedded resource for the defined community sites, primarily focusing on Ingalls Memorial Hospital. This influential Program Director is a key member of the Clinical Performance Excellence team, responsible for fostering high-impact collaboration with site leadership. Ultimately, this role acts as a critical change agent to ensure a sustainable culture of patient safety and is jointly accountable with local leadership for achieving measurable Clinical Excellence and Quality outcomes.
Who you are:
A collaborative and innovative leader with a passion for improving clinical quality and patient safety and:
* Bachelor's degree in healthcare, engineering, or a related Performance Improvement (PI) field and Master's degree or equivalent experience required.
* Minimum of 8 years of experience in healthcare with successively increased responsibility, focusing on clinical quality improvement, patient safety, or performance improvement.
* Experience working in a multi-site health system and clinical experience preferred.
* Demonstrated leadership ability and organizational skills in guiding complex projects and coordinating functional teams.
* Excellent project and programmanagement and organizational skills.
* Knowledge of quality improvement methodologies (e.g., Lean Six Sigma, PDSA), including the application of systems thinking principles.
* Broad understanding of performance improvement skills and techniques, with the ability to translate and teach this to diverse audiences.
* Comfortability working both independently and as part of a team.
* Ability to manage, interpret, analyze, and present complex data, with demonstrated proficiency in data analysis and interpretation.
* Strong understanding of clinical best practices and patient care standards, including application of Evidence-Based Practice (EBP) principles and a focus on clinical excellence.
* Effective communication, interpersonal, and relationship-building skills and ability to identify and analyze problems and develop effective, sustainable solutions.
* Experience facilitating organizational change and promotes a culture of continuous improvement across diverse stakeholder groups.
* Proficient technology skills including, Microsoft Office Suite, Business Intelligence (BI) tools such as Tableau and Power BI, and Electronic Health Records (EHR) such as Epic preferred.
What you'll do as the Program Director, Regional Clinical Excellence:
* Establish and maintain strong, collaborative, and influential relationships with site leadership, clinicians, and staff.
* Partner with site and system leadership to establish and optimize right-sized structures for driving clinical excellence at community sites, in alignment with organizational and local strategy and goals.
* Serve as the primary two-way conduit for system strategy and site needs/feedback, ensuring transparent, bi-directional communication between the sites and the Clinical Performance Excellence leadership.
* Serve as a primary point of contact for the community network and assigned sites regarding clinical excellence initiatives, quality improvement projects, and best practice implementation.
* Ensure alignment of local clinical excellence goals with the health system's annual strategic quality priorities.
* Maintain strong on-site presence to understand specific operational needs and challenges while contributing to the development of system-wide clinical excellence strategies.
* Facilitate the sharing of best practices and lessons learned across the health system and partner with site and system leadership to set long-term and annual clinical excellence goals, and design strategies and tactical roadmaps to achieve those goals.
* Lead the strategic implementation and adoption of system-wide standardized clinical excellence initiatives and quality improvement projects at assigned sites.
* Assist sites in developing and executing local action plans aligned with system goals and local priorities, coordinating with project and programmanagers and operational excellence partners, or fulfilling that role.
* Provide subject matter expertise in high-reliability organizing (HRO) and robust process improvement (RPI) methods to ensure effective, sustainable changes.
* Monitor project progress, identify and escalate roadblocks, and provide support and problem-solving expertise to overcome challenges.
* Collaborate with service line and department leaders to advance quality, safety, and accreditation standards, and achieve best-in-class performance.
* Collaborate with system leadership, external assessment, and site teams to analyze clinical performance data, and identify and prioritize areas for improvement.
* Translate complex clinical data and performance metrics into actionable insights and strategic priorities for site leadership and governance.
* Partner with analytics and clinical teams to monitor trends, develop dashboards, and transparently report quality outcomes to senior leadership, medical staff, and governing bodies.
* Co-develop and drive a roadmap to achieve and sustain top-decile clinical performance aligned with internal goals and in prioritized external programs (e.g., CMS Star Ratings, Leapfrog Safety Grade, etc.).
* Provide guidance on data collection, analysis, and reporting to drive measurable improvement and support the use of quality improvement methodologies (e.g., PDSA, Lean, Six Sigma).
* Collaborate closely with the Director of Regulatory Compliance during accreditation and on ongoing regulatory readiness activities, and site leadership to ensure compliance with relevant requirements and standards.
* Collaborate with Risk Management & Patient Safety, Infection Prevention, and Quality Performance Improvement leaders and teams to proactively embed High Reliability and safety culture principles, minimizing organizational risk.
* Customize, adapt, and lead education and training to site staff on clinical excellence concepts, quality improvement methodologies, and best practices to build capability across leaders and staff at community sites.
* Maintain deep expertise and disseminate knowledge in Quality Improvement, Change Management, Implementation Science, and relevant clinical guidelines/regulations.
E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:
* Each person to realize their full potential for contribution
* The organization to achieve high performance outcomes
* System-wide integration, coordination, and seamless execution
* Clear focus on exceptional, equitable patient care and experiences.
As part of the leadership team, this position will be instrumental in reinforcing and sustaining UCM's E4 Leadership Culture.
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$66k-108k yearly est. 20d ago
Program Director
The University of Chicago 4.7
Program manager job at The University of Chicago
Department
PSD Computer Science: MSCAPP Staff Leadership
About the Department
The M.S. in Computational Analysis and Public Policy (MS-CAPP) program at the University of Chicago is seeking a Program Director to run and guide the operation of its Masters-level educational program, recognized as a leading joint computer science, data science, and policy analysis degree. The Program Director is tasked with effectively leveraging and coordinating the extensive resources and activities of the Harris School of Public Policy and the Department of Computer Science for the benefit of the MS-CAPP program. This role includes providing a broad and diverse range of programmatic and administrative support. The Program Director will lead the MS-CAPP program in all of its core functions, including suggesting new courses, developing internal and external partnerships to create employment opportunities, reading and assessing student applications, and bringing prominent speakers from the field to UChicago. Competitive applicants will be passionate about some of the following (and interested in learning more about the rest): public policy, social impact, technology, computer science, and data science. The Program Director will oversee an Associate Program Director and an Assistant Program Director, also dedicated to the success of the MS-CAPP degree. The Program Director will report to the Faculty Director(s) of the MS-CAPP degree.
Job Summary
The Program Director is a member of the CAPP leadership team, along with the Faculty Directors, and is responsible for the overall performance, administration of the program and day-to-day operations, including program planning and execution, admissions, recruitment, student affairs, managing the program staff, and faculty support. The Program Director leads a team of four including the associate director, assistant director, and program coordinator. Works closely with the leadership, staff, students and faculty of the program and reports to the Academic Director of MSCAPP.
The purpose of the CAPP is to train and educate students in aspects of leveraging the power of computer science, data science, and technology within the field of public policy. As such, it aims to be innovative in its methods and to respond both to changes in technology and to changes in the needs of the world so that the students can embark on a career using modern tools to make a positive social impact. The Program Director will achieve this goal by partnering with the CAPP leadership team to maintain excellence in program planning and execution, and managing the program's operations, students, faculty and staff. The Program Director is expected to function as an experienced administrator competently managing the multiple tasks associated with the position.
The Program Director also acts as liaison between staff, faculty, students, the department of Computer Science, the PSD divisional offices and other U of C administrative units, visitors and prospective students and employers.
Responsibilities
Member of the CAPP Leadership team, along with the Faculty Directors and CAPP Associate and Assistant Program Director. Set the direction for the program, act on pending issues, develop and maintain program goals and standards in all dimensions of its work and across all lines of service.
Manage the staff of the MSCAPP (team of four including the associate program director, assistant program director and program coordinator) including performance evaluations, hiring and job position review.
Leads the day-to-day operations of the MSCAPP including all program planning and execution, admissions, recruitment, student affairs, faculty support and staff direction.
Curriculum: Coordinate curriculum and works to support educational excellence for the MS-CAPP students. This part of the role may include suggesting new coursework or changes to existing purses and identifying issues in in-progress courses.
Student Affairs: In conjunction with the Academic and Student Affairs team and the Career Development Office at Harris, provides academic and career guidance for MS-CAPP students.
Recruitment: Speaks to prospective students and helps disseminate the goals and mission of the degree, works with the Harris Recruitment and Marketing teams. Reads and evaluates student applications and makes decisions (with the Faculty Directors) about acceptance, as well as scholarship allocation.
Career Services: Works with Computer Science Career Services and the Harris Career Development Office to help create and identify internal and external employment opportunities. Helps students articulate their career goals and choose courses that fit those goals.
Directs the support of Computer Science and MSCAPP faculty through course scheduling, room assignment, managing enrollment, technical classroom set-up, course evaluations, academic issues with students, payment and other support as needed. Oversee assigning of TAs and graders based on course needs. Participate in the faculty hiring process including application review, phone screening and interviewing.
Responsible for providing leadership and direction as the team works towards our goals of increasing the quality and size of the applicant pool, increased student satisfaction and superior faculty support. Provide guidance with daily work, goals and longer-term career plans.
Events: Invite speakers to events and weekly lectures during the academic year. Helps arrange extracurricular workshops on topics like working in technology teams and writing about technical projects.
Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases.
Manages the dissemination, interpretation and application of program policies and recommends or makes exceptions.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
Certifications:
---
Preferred Qualifications
Education:
Bachelor's degree.
Master's degree in Computer Science, Data Science, Public Policy, or a related field or additional work experience in a related field.
Experience:
Prior experience and genuine interest in public policy, social impact, civic technology, data science, or related fields.
Experience working with students in a university environment.
Technical Skills or Knowledge:
Ability to communicate effectively, both verbally and in writing, and to compose effective and efficient reports and correspondence.
Ability to take initiative and organize and complete projects, at times with minimal supervision.
Excellent interpersonal skills.
Proficiency in Microsoft Outlook and Office, including Word, Excel, and PowerPoint.
Preferred Competencies
Ability to take initiative and a proactive approach to tasks and projects.
Ability to handle multiple projects and deadlines while maintaining a high level of work quality.
Excellent communication, interpersonal skills and character judgment.
Adaptability in project prioritization.
Ability to work independently, collaboratively, and in a supervisory role.
Commitment to understanding and improving outcomes for students of all backgrounds and experiences.
Engagement in academic interests.
Application Documents
Resume/CV (required)
Cover Letter (required)
References (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Administration & Management
Role Impact
People Manager
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$115,000.00 - $130,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call ************ or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: *********************************** Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
$115k-130k yearly Auto-Apply 60d+ ago
Assistant Director, Business and Society Programs
The University of Chicago 4.7
Program manager job at The University of Chicago
Department
Booth Rustandy Center: Business and Society Programs
About the Department
The Rustandy Center's mission is to advance research, promote innovation, and develop the people and practices to accelerate solving the social problems confronting our world. This position focuses on supporting the Rustandy Center's program goals to 1) equip Booth students and alumni to increase their social impact by applying their business and management skills, knowledge, and experience; and 2) be a leading university-based knowledge center for the next generation of impact investors, sustainability leaders, and professionals working at the intersection of business and society. The Assistant Director advances these goals through high-impact co-curricular programming in ESG and impact investing, climate and sustainability, and business and democracy.
The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: *****************************
Job Summary
The Assistant Director, Business and Society Programs supports the design, delivery, and continuous improvement of high-impact MBA student-facing co-curricular programs focused on social entrepreneurship, ESG/impact investing, climate innovation, and the intersection of business and democracy. These areas are key interests for Booth's students and the Assistant Director will be both managing the programs day-to-day, and looking for ways to innovate to meet student interest in co-curricular learning and in careers in these emerging fields. In this role, the Assistant Director supports cross-campus collaborations, manages student-facing programs and competitions, and advances the Rustandy Center's strategic priorities. This is a hybrid position, based on the Hyde Park campus with regular travel to the Gleacher Center and occasional off-campus events.
Responsibilities
Provides program administration and execution support for the suite of MBA student-facing ESG and impact investing co-curricular programs, including the Steven Tarrson Impact Investment Fund, the Turner MIINT impact investing competition, and more.
Supports the development and execution of sustainability and climate-related programming, ensuring a suite of relevant programs for students of business.
Ensures relevant linkage between social entrepreneurship and impact investing programs to support growth of the Edwardson Social Entrepreneurship Program.
Supports the development and execution of alumni programming within ESG, impact investing, and climate domains, including event coordination, communications, and logistics.
Provides operational and logistical support for public programming initiatives, including the Center's thought leadership series and external-facing events in areas of expertise.
Supports the Center's Business and Democracy initiative, contributing to events, partnerships, and co-curricular integration of democracy-focused themes in social impact.
Assists with faculty commercialization initiatives at the University, supporting the translation of faculty research into market applications within ESG and impact investing domains, and working closely with students and faculty on these programs.
Contributes to the refinement and evolution of existing and new programming initiatives, in accordance with Rustandy Center goals.
Serves as liaison to Booth student groups, such as Impact Investing Club, EVC, IMC, etc.
Manages relationships with Entrepreneurs-in-Residence, working with them on relevant programs and workshops and supporting office hours with students.
Helps develop and track metrics to assess the success of B&S initiatives.
Advises, supports, and recommends concepts for programming to leaders of various organizations and programs.
Markets student activities programming throughout the year. Develops and implements protocols for evaluating the effectiveness of programs.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
Certifications:
---
Preferred Qualifications
Education:
Bachelor's degree.
Technical Skills or Knowledge:
Proficiency in MS Excel, Outlook, and MS Office.
Learn and gain comfort with new software.
Background with Airtable or other relational database or CRM software.
Preferred Competencies
Demonstrated organizational and time management skills with keen attention to detail.
Creative and resourceful with strong problem-solving skills and willingness to seek out, coordinate, and appropriately disseminate information to key stakeholders.
Enjoys administrative work and event planning.
Work with frequent interruptions and successfully manage concurrent projects and deadlines.
Excellent verbal and written communication skills.
Passion for student engagement.
Strong team player who is willing to occasionally take on tasks outside of their portfolio to support colleagues.
Demonstrated experience and interest in impact investing (venture capital, private equity, ESG) and/or climate and sustainability strongly.
Working Conditions
This position is currently expected to work a minimum three days per week in the office.
Flexibility to travel locally and staff morning/evening events multiple times per month.
Application Documents
Resume/CV (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Student Affairs & Services
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$58,000.00 - $62,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call ************ or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: *********************************** Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
$58k-62k yearly Auto-Apply 8d ago
Assistant Director, Edwardson Social Entrepreneurship Program
The University of Chicago 4.7
Program manager job at The University of Chicago
Department
Booth Rustandy Center: Social Entrepreneurship Programs
About the Department
The Rustandy Center's mission is to advance research, promote innovation, and develop the people and practices to accelerate solving the social problems confronting our world. This position focuses on supporting the Rustandy Center's program goals to 1) equip Booth students and alumni to increase their social impact by applying their business and management skills, knowledge, and experience; and 2) be the leading university-based launchpad and knowledge center for the next generation of social entrepreneurs and the people who fund them.
The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: *****************************
Job Summary
The Assistant Director, Edwardson Social Entrepreneurship Program (ESEP), manages the planning and execution of multiple Rustandy Center programs and activities in the social entrepreneurship domains. Responsibilities include event execution, program administration, research, and stakeholder engagement for the marquee John Edwardson, '72, Social New Venture Challenge (SNVC) competition, Tarrson Social Venture Fellows program, faculty commercialization, and other new and existing programs. It is based in the Hyde Park campus with occasional events and meetings in downtown Chicago (primarily around the Gleacher Center campus).
Responsibilities
Provides program administration and execution support for the suite of social entrepreneurship programs within the Edwardson Social Entrepreneurship Program (ESEP), which is part of the broader Business and Society Team at the Rustandy Center.
Administers the John Edwardson, '72, Social New Venture Challenge (SNVC) program that takes place throughout the academic year and supports social venture creation. Responsibilities include providing key course support for the New Social Venture class; overseeing all SNVC-related events including info sessions, pitch workshops, and classroom-based events; coordinating application review and applicant communications; coordinating three rounds of judge invites and logistics; serving as the SNVC programmatic liaison with the Polsky Center; and significantly, serving as the key organizer for the Edwardson SNVC Finals to ensure successful execution and follow-up of the day and working closely with the Rustandy Center event manager, marketing team, and operations team to do so.
Manages and executes events associated with key milestones such as anniversaries, as well as ad-hoc events, including coordinating with speakers, setting up registration, staffing events, and coordinating with the Rustandy Center event manager and marketing team.
Assists with continued venture support programs for students and alumni working on ESEP-supported ventures. Manages the program planning, application process, and execution of the Tarrson Social Venture Fellows program which provides mentorship and critical runway funding to help graduating students launch and grow their social enterprises. Manages the twice-annual alumni social venture support awards process, including application review, and works with the operations team on awards process.
Manages relationships with select Entrepreneurs-in-Residence, working with them on relevant programs and workshops and supporting office hours with students.
Assists with all aspects of the Rustandy Center's faculty commercialization program, which supports UChicago faculty in turning innovative research into commercially viable and impactful social ventures. Responsibilities include assisting with the application and project scoping process for faculty, coordinating training sessions, developing relationships across campus to identify promising leads, and helping to schedule meetings and presentations as needed..
Liaise and develops relationships with student group leaders at Chicago Booth, including the Entrepreneurship and Venture Capital club, Net Impact, the Government and Policy club, and more, and at other units (Harris Finance Group, Harris Ventures).
Fosters alumni communities and closer connections to the center for participants in ESEP programming, including SNVC alumni, Tarrson Fellows alumni, and our social entrepreneurship programs in general.
Contributes to the evolution of the ESEP program by refining our programs, ensuring relevant linkage between social entrepreneurship and broader Business and Society programs such as impact investing and sustainability, tracking program developments at peer institutions, developing relationships with external organizations to build the pipeline of social entrepreneurs at the University of Chicago, and more.
Helps develop and track metrics to assess the success of social entrepreneurship and impact initiatives.
Provides program support to programs and events in the broader Business and Society portfolio.
Advises, supports, and recommends concepts for programming to leaders of various organizations and programs
Markets student activities programming throughout the year. Develops and implements protocols for evaluating the effectiveness of programs.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
Certifications:
---
Preferred Qualifications
Education:
Bachelor's degree.
Experience:
A minimum two years of experience in program or project management, event execution, and/or business administration.
Technical Skills or Knowledge:
Proficiency in MS Excel, Outlook, and MS Office.
Willing to learn and gain comfort with new software.
Proficiency with Airtable or other relational database or CRM software.
Preferred Competencies
Demonstrated organizational and time management skills with keen attention to detail.
Creative and resourceful with strong problem-solving skills and willing to seek out, coordinate, and appropriately disseminate information to key stakeholders.
Enjoys administrative work and event planning skills.
Work with frequent interruptions and successfully manage concurrent projects and deadlines.
Excellent verbal and written communication skills.
Passion for student engagement.
Strong team player who is willing to occasionally take on tasks outside of their portfolio to support colleagues.
Demonstrated experience and interest in social entrepreneurship and/or social impact.
Working Conditions
This position is currently expected to work a minimum three days per week in the office.
Flexibility to travel locally and occasionally start early or work late to assist with Rustandy Center events.
Application Documents
Resume/CV (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Student Affairs & Services
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$58,000.00 - $62,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call ************ or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: *********************************** Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
$58k-62k yearly Auto-Apply 41d ago
Program Director, Capital Projects
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Join a world-class academic healthcare system, UChicago Medicine, as a Program Director, Capital Projects. We are seeking visionary leaders to focus on scope, schedule, budget, and quality for our new Cancer Center, as well as the relocation of our Central Lab. Additional projects will benefit our expansion into Northwest Indiana and across the Chicagoland area.
UChicago Medicine has committed to a 575,000 square feet, $800 million freestanding facility dedicated to cancer care and research in Chicago. The excitement does not stop there! UChicago Medicine is relocating the Central Lab to a new location approximately 5 minutes from the main campus. We need a dynamic and capable Program Director for these and similar projects to provide operational and transition planning services that will include move planning, workflow coordination and departmental communication. These are roles where you can leave your professional mark on high profile new construction projects.
Reporting to the Director of Operational Planning, the Program Director, Capital Projects is a strategic business partner. An innovative critical thinker and influential leader, the successful candidates will support operational and equipment planning, departmental preparation and training, and move readiness, along with transition support for all departments impacted by the projects. The Program Director will coordinate the work of internal resources, as well as consultants and contractors to develop and meet schedule milestones. The Director will support the functions of the Facility Operations team and will assist in informing and reporting on schedule and budgetary milestones to UCM leadership. The Program Director will provide strategic leadership to ensure successful execution from inception to closeout for new construction projects worth in the millions.
Who you are:
A detail oriented and adaptable healthcare leader with:
* Bachelor's Degree in Business, Healthcare Administration or related field required; Master Degree preferred.
* 8 years relevant healthcare experience required; prior experience managing high profile, large projects in a hospital or healthcare environment is highly desirable.
* Excellent written and oral communication skills with all levels of staff.
* Ability to speak articulately in high-level forums and to answer difficult questions with confidence.
* Strong analytical and organizational skills to manage large projects and work effectively in multidisciplinary groups.
* Skilled problem solver who functions well in a deadline-driven environment while demonstrating the ability to receive and decipher information clearly and concisely.
* High degree of computer competency, including familiarity with word processing, spreadsheet, and schedule programs.
* Microsoft Office software competency to include Word, Excel, Power Point, Visio, and Project Management software applications such as MS Project.
What you'll gain as Program Director, Capital Projects:
* Opportunity to work at a world-class organization, engaging numerous stakeholders, with the mission of providing a strategic vision for Facilities Administration.
* Chance to make an impact from a total system perspective, offering technical advice and expertise to help the organization achieve high performance outcomes.
What you'll do as the Program Director, Capital Projects:
* Plan operations, workflow development, equipment confirmation and coordination, departmental communication, training and future state work planning for capital project across UChicago Medicine including, but not limited to the relocation of our central lab, new construction of our cancer center, and new clinic expansions into Northwest Indiana.
* Participate in Planning meetings, Operational Excellence events, development of standard work and departmental readiness efforts.
* Serve as key contributor for architectural design review and validation.
* Departmental move and relocation planning.
* Support for other Strategic and Capital projects.
* Actively manage human, capital, and operational resources to support projects valued in the millions.
* Manage the complexities of the specifications, design, construction, equipment, regulatory, and activation of these projects and act as department liaison and move captain for all move-related activities.
* Support operational and equipment planning, departmental preparation and training.
* Coordinate the work of internal resources, as well as consultants and contractors to develop and meet schedule milestones.
* Support the functions of the Director, Operational Planning and the project team by assisting with communication and reporting out on schedule and budgetary milestones to UChicago Medicine leadership.
* Organize operations planning teams and convene group efforts related to the development of policies, procedures, and workflow, which may include the following: Scope of services, standards of care, regulatory requirements, performance metrics/targets, departmental floor plans, supply and medical equipment plans, staffing plans, workflow diagrams, procedural narratives, training plans, budget, communication plans, transition plans, migration plans, and patient move plans.
* Demonstrate personal leadership qualities and business acumen essential to operate effectively within the institution.
* Foster efforts to positively impact the organization's visibility, image, and relationship with its surrounding community.
E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:
* Each person to realize their full potential for contribution
* The organization to achieve high performance outcomes
* System-wide integration, coordination, and seamless execution
* Clear focus on exceptional, equitable patient care and experiences.
As part of the leadership team, this position will be instrumental in reinforcing and sustaining UCM's E4 Leadership Culture.
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$71k-114k yearly est. 8d ago
Project Manager - Infrastructure, Days
University of Chicago Medical Center 4.7
Program manager job at The University of Chicago
Be a part of a world-class academic health-care system at UChicago Medicine as a Project Manager in the Facilities Infrastructure Department. Acts as single point of responsibility for the overall development, coordination and oversight of BSD and UCM infrastructure projects from inception to closeout, consistent with University and UCM policies and procedures. Primarily manages infrastructure related projects of varying cost, space and complexity which will include several disciplines (e.g. mechanical, electrical, plumbing, building envelope). Works with users and Physical Plant Department to obtain programmatic and operating requirements and manages feasibility studies.
May work as part of a project team that includes BSD and UCM constituents such as faculty, students, staff and external professionals, architects, designers, engineers and consultants. Manages project planning process, including reviewing designs and construction documents for completeness, constructability, coordination of discipline and adherence to UCM and regulatory agency guidelines, facilitating and performing value engineering, identifying and sourcing or preparing construction cost estimates, managing selection of consultants, vendors and contractors for request for proposal through contract negotiations and agreement. Reports to director, infrastructure and engineering and may work under the direction of a senior-level project manager on large complex projects as assigned.
Essential Job Functions
* Responsible for all phases of project, assigning individual responsibilities, coordinating activities of project team, identifying appropriate resources needed and developing schedules to ensure timely completion of projects.
* Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards, project schedule and reviews project deliverables.
* Manages the project budget (reconciling construction cost estimates; reviewing and negotiating all addition service requests; managing, reviewing and negotiating contractors change order requests and approving contractor pay applications.
* Develops a commissioning and turnover plan, including managing a punch list, submitting warranties/guarantees, providing system training, ensuring certificate of occupancy and approving final contractor pay applications.
* Manages project planning process, including reviewing design and construction documents for completeness, constructability, coordination of discipline and adherence to al UCM and regulatory agency guidelines; facilitating and performing value engineering; identifying and securing all resources, soliciting or preparing construction cost estimates; managing selection of consultants, vendors and contractors from request for proposal through contract negotiations and agreement.
* Performs other duties as assigned.
Required Qualifications:
* Bachelor's degree in Engineering or Construction related field
* Requires at least 5 years of related experience managing contractors and sub-contractors to specific contractual requirements and to fixed budgets.
* Requires experience with construction and industrial safety requirements.
* Needs functional understanding of typical mechanical, electrical, plumbing, fire protection, roofing and facade systems and equipment,
* Requires experience analyzing construction cost and construction schedules, knowledge of the importance of data for troubleshooting construction problems and the ability to provide analysis (specific data) to answer questions.
* Requires excellent oral and written communication skills. Ability to speak articulately in high level forums and to answer difficult questions with confidence.
* Requires ability to work independently identifying best approaches to problems/questions and determine when to seek manager or more senior advice.
* Requires prior experience managing multiple projects and working effectively in multidisciplinary groups.
* Requires strong computer competency including familiarity with word, spreadsheet and data base managementprograms.
* Working knowledge of construction requirements in hospital, research, educational laboratories and other sensitive commercial or industrial areas.
* Prefer OSHA 1926 30-40 hour construction safety training.
* Prefer prior experience managing outside architects, engineers and professional service firms.
* Experience managing projects in a hospital environment including Infection Control protocols and mitigation strategies is preferred.
* Prefer experience with different design and construction methods such as design-build, design-bid-build, lump sum unit pricing, time & material, cost plus, etc.
Preferred Qualifications:
* Experience with Smartsheet and eBuilder (Trimble Unity Construct)
Position Details
* Job Type/FTE: Full-time (1.0)
* Shift: Days - 7:00am - 4:00pm
* Unit/Department: Facilities Administration - Hyde Park/Infrastructure and Engineering
* CBA Code: Non-Union
* No Visa Sponsorship Available
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$89k-118k yearly est. 2d ago
Project Manager - Infrastructure, Days
University of Chicago Medicine 4.7
Program manager job at The University of Chicago
Be a part of a world-class academic health-care system at UChicago Medicine as a Project Manager in the Facilities Infrastructure Department.
Acts as single point of responsibility for the overall development, coordination and oversight of BSD and UCM infrastructure projects from inception to closeout, consistent with University and UCM policies and procedures. Primarily manages infrastructure related projects of varying cost, space and complexity which will include several disciplines (e.g. mechanical, electrical, plumbing, building envelope). Works with users and Physical Plant Department to obtain programmatic and operating requirements and manages feasibility studies.
May work as part of a project team that includes BSD and UCM constituents such as faculty, students, staff and external professionals, architects, designers, engineers and consultants. Manages project planning process, including reviewing designs and construction documents for completeness, constructability, coordination of discipline and adherence to UCM and regulatory agency guidelines, facilitating and performing value engineering, identifying and sourcing or preparing construction cost estimates, managing selection of consultants, vendors and contractors for request for proposal through contract negotiations and agreement. Reports to director, infrastructure and engineering and may work under the direction of a senior-level project manager on large complex projects as assigned.
Essential Job Functions
Responsible for all phases of project, assigning individual responsibilities, coordinating activities of project team, identifying appropriate resources needed and developing schedules to ensure timely completion of projects.
Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards, project schedule and reviews project deliverables.
Manages the project budget (reconciling construction cost estimates; reviewing and negotiating all addition service requests; managing, reviewing and negotiating contractors change order requests and approving contractor pay applications.
Develops a commissioning and turnover plan, including managing a punch list, submitting warranties/guarantees, providing system training, ensuring certificate of occupancy and approving final contractor pay applications.
Manages project planning process, including reviewing design and construction documents for completeness, constructability, coordination of discipline and adherence to al UCM and regulatory agency guidelines; facilitating and performing value engineering; identifying and securing all resources, soliciting or preparing construction cost estimates; managing selection of consultants, vendors and contractors from request for proposal through contract negotiations and agreement.
Performs other duties as assigned.
Required Qualifications:
Bachelor's degree in Engineering or Construction related field
Requires at least 5 years of related experience managing contractors and sub-contractors to specific contractual requirements and to fixed budgets.
Requires experience with construction and industrial safety requirements.
Needs functional understanding of typical mechanical, electrical, plumbing, fire protection, roofing and facade systems and equipment,
Requires experience analyzing construction cost and construction schedules, knowledge of the importance of data for troubleshooting construction problems and the ability to provide analysis (specific data) to answer questions.
Requires excellent oral and written communication skills. Ability to speak articulately in high level forums and to answer difficult questions with confidence.
Requires ability to work independently identifying best approaches to problems/questions and determine when to seek manager or more senior advice.
Requires prior experience managing multiple projects and working effectively in multidisciplinary groups.
Requires strong computer competency including familiarity with word, spreadsheet and data base managementprograms.
Working knowledge of construction requirements in hospital, research, educational laboratories and other sensitive commercial or industrial areas.
Prefer OSHA 1926 30-40 hour construction safety training.
Prefer prior experience managing outside architects, engineers and professional service firms.
Experience managing projects in a hospital environment including Infection Control protocols and mitigation strategies is preferred.
Prefer experience with different design and construction methods such as design-build, design-bid-build, lump sum unit pricing, time & material, cost plus, etc.
Preferred Qualifications:
Experience with Smartsheet and eBuilder (Trimble Unity Construct)
Position Details
Job Type/FTE: Full-time (1.0)
Shift: Days - 7:00am - 4:00pm
Unit/Department: Facilities Administration - Hyde Park/Infrastructure and Engineering
CBA Code: Non-Union
No Visa Sponsorship Available
Why Join Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:
UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at
Benefits - UChicago Medicine
.