Operations Manager jobs at The Walt Disney Company - 2191 jobs

The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.

The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.

The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.

The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.

Employment Type: Full-Time | Exempt Role Description A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy. This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI. This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment. Qualifications Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures Monitor operating results versus budget and identify variances, risks, and corrective actions Oversee CAM reconciliations with appropriate internal oversight Interpret lease language related to recoverable expenses, caps, exclusions, and allocations Coordinate responses to tenant CAM questions, audits, and disputes Provide operational oversight in partnership with property management teams Support leasing execution through coordination of operational readiness and critical lease dates Assist with execution of approved capital projects, including schedule and spend tracking Serve as a coordination point between asset management, property management, accounting, leasing, and construction Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM Qualifications Required 6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles Demonstrated experience preparing operating budgets and managing CAM reconciliations Strong understanding of commercial leases, operating expenses, and recoveries High attention to detail with strong organizational and follow-through skills Proficiency with Excel and property management/accounting systems Preferred Experience with retail and/or multi-tenant commercial properties Background working closely with asset management, accounting, and leasing teams Comfort operating within defined approval and escalation frameworks What We're Looking For Technically strong and detail-oriented Process-driven and reliable Calm, professional judgment under pressure Clear communicator across operational and financial teams Able to handle confidential information with discretion Comfortable owning execution without owning strategy

Property & Asset Operations Manager - Hawaii Portfolio Portfolio Coverage: Hawaii Employment Type: Full-Time | Exempt A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii. This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy. The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets. The Opportunity This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks. Key Responsibilities • Oversee operational and financial performance of Hawaii p roperties • Prepare annual operating budgets and forecasts • Review monthly financials and identify risks and variances • Oversee CAM reconciliations and expense recoveries • Interpret lease language related to expenses and tenant obligations • Serve as escalation point for tenant, vendor, and compliance matters • Coordinate with on-island property management teams • Support leasing execution and tenant onboarding • Oversee approved capital projects and track spend and timing • Provide clear performance updates to leadership Qualifications Required • 8-12+ years of commercial real estate e xperience • Strong background in budgeting and CAM reconciliations • Working knowledge of commercial leases and recoveries • Experience managing multi-tenant retail or mixed-use assets Preferred • Experience overseeing geographically remote portfolios • Hawaii commercial real estate experience a plus

Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation's largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives. By joining our team, you could help continue our mission, inspire the next generation, and be part of our evolution as a national leader with a growing international reputation in presenting and producing. The Blume Studios Operations Manager oversees the day-to-day operations of Blume Studios. This role serves as the central operational lead for immersive experiences, community events, rentals, and Blumenthal-produced programs, with responsibility for event operations, staffing, facilities, budgets, and guest services. Working closely with internal departments and external producers and clients, the Manager coordinates resources, schedules, and services to deliver events on time and on budget in a fast-paced, live-event environment. The position provides direct leadership to key operational staff and serves as the primary on-site decision-maker during events. Evening, weekend, and holiday work is required as needed to support events and venue operations. To learn more about Blume Studios and its recent programming visit Blume Studios | Blumenthal Arts. Your impact: Operations and Leadership Coordinates timely, accurate information across relevant Blumenthal Arts departments to ensure effective support for food and beverage, technical production, house operations, ticketing, marketing, and overall organizational awareness Leads staffing strategy, training, and scheduling to deliver a welcoming, guest-centered environment while maintaining fiscal responsibility Establishes, implements, and maintains policies and procedures to support safe, efficient daily operations Determines staffing levels that balance service standards, operational demands, and budgetary considerations Coordinates shared staffing strategies with other Blumenthal Arts venues to maximize efficiency and consistency Hires, trains, schedules, and supervises experience-specific staff directly or through designated supervisors, in alignment with producer guidelines Directly supervises the Blume Studios Technical Production Manager and Merchandise Manager Serves, directly or through a designee, as the primary on-site operational decision-maker during events, including issue resolution and emergency response Develops, manages, and monitors operating budgets for Blume Studios venues, exercising oversight within approved parameters Ensures staff compliance with health, safety, and emergency procedures Uses guest feedback, surveys, and operational data to continuously improve service quality and operational effectiveness Event and Experience Management Works closely with external clients and partners such as event producers and rental clients in planning and delivery of their programs Partners with internal departments to develop event budgets, space plans, labor schedules, equipment needs, and operational timelines Assists with event settlements, reconciliations, and post-event financial reporting Maintains accurate venue specifications, layouts, and equipment inventories for internal and external use Facilities and Venue Oversight Serves as the primary liaison with property owners and managers for venues utilized by Blume Studios as well as adjacent properties Oversees the condition, cleanliness, and safety of facilities, buildings, and grounds Collaborates with the Chief Venue Operations Officer on preventative maintenance and capital improvement planning Creates and tracks work orders, following up to ensure timely completion Coordinates contractors, vendors, and service providers for maintenance and project work Assists with feasibility studies, needs assessments, and evaluation of new or potential venues Who We Are: For 31 years, Blumenthal Arts has been presenting the best of Broadway which has established us as a top-ten touring market. Along with hosting and investing in Tony Award-winning Broadway, we shape the future of arts through new and original works we help produce and by nurturing artists. We support local artists, like our award-winning Slam Charlotte poets, Blumenthal Fellows, and 16 resident companies that share our stages. We present the Charlotte International Arts Festival and innovate with cutting edge immersive projects. We infuse more than $80 million annually into our local economy and ensure access through our Arts For All Access Grants, which serve thousands of individuals each year with free and subsidized tickets and programs. We are a diverse team of leaders, innovators, transformers, and collaborators who believe in the inspirational and uniting spirit of the arts. Our mission to use the arts as a catalyst for education, community connectedness, and economic growth drives our work. Our team infuses skills from various backgrounds and industries to continue to provide art excellence to the Charlotte community. Why Join Us: We prioritize our employees' well-being by offering a comprehensive benefits package that not only includes competitive compensation but also emphasizes work-life balance. Our employee-forward approach fosters an environment where individuals can thrive both personally and professionally. Our benefits package includes: Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options Paid vacation, sick leave, and holiday time to recharge with your loved ones Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships Flexible schedules Complimentary tickets Vision and dental insurance Retirement savings with a 3% employer match to help secure your future And more! Skills You'll Bring: Bachelor's degree in event or arts management or related field At least 5 years of experience in venue operations, including supervisory experience Background working with immersive experiences or non-traditional venues preferred Strong project, time, and budget management skills Excellent written and verbal communication skills with strong attention to detail Experience leading teams and collaborating across departments Sound judgment and problem-solving skills in live-event environments Proficiency with Microsoft Word and Excel; experience with CRM, scheduling, and event management systems preferred Strong organizational, facilitation, and interpersonal skills Ability to work independently, prioritize effectively, and adapt to changing demands Physical Requirements: Ability to stand and walk for extended periods Ability to lift, carry, push, or pull objects weighing up to 50 pounds Tasks may require stooping, kneeling, crouching, crawling, and other moderate physical activity Requires motor coordination and the ability to work safely in active event environments

The Director of Operations is responsible for the overall successful achievement of targeted operational performance and financial management of the manufacturing plants of North America. This high-impact role is responsible for ensuring performance meets or exceeds targets in Safety, Quality, Delivery, Scrap, and Inventory Management, as well as achievement of annual financial plans. Responsibilities Coach and collaborate with direct reports and Plant Managers to develop their leadership capabilities and build highly capable plant management teams. Maintain the business structure's cadence and focus on building strong, effective teams within that structure. Facilitate the development of annual operational and financial plans for each plant, including the critical prioritization of annual capital investments. Monitor daily, weekly, and monthly operational and financial performance (e.g., scrap, labor, inventory, freight). Drive the development and implementation of corrective actions and continuous improvement plans to neutralize risks and capitalize on opportunities. Partner with the Quality Director to maintain alignment on initiatives that exceed customer expectations (scorecards). Lead the Manufacturing Engineering Manager to drive initiatives that substantially reduce scrap percentage of COGS. Work with the Regional Material Manager to ensure robust systems are functioning to control and reduce total inventory dollars. Collaborate on new product launch execution to ensure seamless planning and successful implementation at all plant levels. Establish continuous improvement and employee involvement culture and drive excellence into each facility. Establish and maintain a work environment where the Safety and Health of all employees is paramount, meeting or surpassing all regulatory requirements. Ensure full compliance with all QMS, EMS, and ISO procedures and standards. Qualifications Bachelor's Degree with Technical Degree being preferred (e.g., Engineering). 5-10 years in senior operations leadership roles within a complex manufacturing environment. Expert knowledge of Lean Manufacturing, Continuous Improvement, and functional plant areas (Materials, Finance, Capacity, Program Management). Proven ability to build and lead team-oriented environments. Strong communication, interpersonal, and presentation skills.

As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market. This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses. As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region. Summary of Key Responsibilities Operational Leadership & Performance: Drive the operational, financial, and clinical performance of all dental offices within the region. Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction. Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results. Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives. Team Development & Leadership: Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement. Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention. Foster an environment that encourages transparent communication, teamwork, and alignment with company values. Patient Care & Clinical Excellence: Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met Job Requirements Bachelor's degree At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry Proven track record of year-over-year growth Proven track record of measurable, successful customer service initiatives Ability to forecast and analyze business trends to maximize territory performance and profitability Ability to create and maintain a budget Travel within the required territory (5 days in the field). Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 * Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING * Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY * Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES * Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM * Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS * Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES * Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE * An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional "People Developer" Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: * Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Mangers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market. PRINCIPLE DUTIES: Leadership Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations. Communicate consistently with direct reports to resolve concerns in a timely manner. Ensure direct reports and clients have functional location schedules two weeks in advance. Enforce proper uniform attire for all employees daily. Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input. Partner with HR to handle employee issues. Identify high performers for potential leadership opportunities. Payroll & Budget Review budget and payroll reports to track financial results on a daily basis. Monitor punches and attendance for accuracy and consistently and address manual punches; monitor attendance daily. Attend and participate on weekly Regional calls, reviewing personal performance. Consistently use EPay to maintain business continuity: Prohibit manual punches. Terminate employees in the system within the first week of separating from company. Salaried employees must enter their time into Blue Force weekly. Minimize exception clocking's by providing ongoing employee training. Recruitment & Onboarding Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance (********************). Develop and execute a recruitment strategy for each area/location. Email all background check requests to ********************. Process new hire paperwork for new hires per the processes established by HR. Onboard new hires on their first day: Review their role responsibilities. Train them how to use the timekeeping system. Present company policies, procedures, and code of conduct. Safety training. Supplies & Maintenance Ensure uniforms are ordered and delivered to new hires by their first week. Order supplies in advance and anticipate orders within budgets monthly. Submit equipment repairs in a timely manner to Bill Faulhaber, Central expenses to Expense @bluechip-pros.com, and Operations VP once Regional Manager reviews and approves. Perform preventative maintenance of equipment to keep in prime working condition. Maintain equipment inventory by location. Monitoring & Evaluation Maintain a consistent visitation schedule for your location audits and communicate plan to the Regional Manager and VP of Operations via email. Provide daily status updates with successes and areas of concern to the Regional Manager; create action plans to address concerns. Conduct consistent quality control audits at each location and immediately address any issues that are uncovered in audits. Address customer call outs/notifications within 24 hours and develop a plan of action to address those needs. Safety Oversee OSHA required safety trainings at your locations. Ensure that Supervisors are performing weekly informal safety inspections and monthly formal safety inspections. Work with safety, security, and clients to reporting potential problem areas. Create and monitor safety exposure plans at each site and ensure they're current. Assure all SDS sheets and manuals are in the janitorial closets. Report all incident/ accident reports Immediately. Mall Accounts Maintain 100% utilization of approved budgets hours per week Ensure Overtime is restricted to Mall approved hours in advance and communicate back to the CFO, VP of Operations, and the Accounts Receivable Manager. Communicate changes to budgeted hours by any center to the CFO, VP of Operations, and the Account Receivable Manager. New Business Encourage the team to seek out future business opportunities and submit tracker weekly; strive for two conversations weekly that may lead to future business. Submit additional business per diem purchase order tracker weekly. Sell out of scope work at current client sites Work Environment While performing the duties of this Job, the employee may be exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee may occasionally be exposed to wet and/or humid conditions. The noise level in some work environments may be frequently loud. Other The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time. #IND123

The General Manager is responsible providing overall direction and management to the operation and administrative aspects of the branch office in addition to driving sales and productivity as well as P&L and budget management to ensure business profitability. Essential Duties and Responsibilities Provides leadership, guidance and support to branch personnel which includes work allocation, training, promotion and enforcement of internal procedures and controls Manages the daily financial activities of the branch, which include budget preparation and control, purchasing, and business planning and management Drive branch sales, productivity and cost containment activities Develops and manages the branch operation based on the P&L and budget Manages branch inventory and control assets Monitor key metrics and provide guidance to department managers to achieve desired results Ensures consistency in all levels of service activities and installations Manages communication to and from branch office to corporate operations and management. Ensures compliance with company's policies and office is operated in accordance with all applicable local, state and federal laws Develops and drive a culture of performance management and accountability Contribute to improving process workflows and maintaining system administration Remain abreast of technological advances in the field and be able to identify areas of use in the organization Travel to various job sites required Other duties assigned as needed Skills and Abilities Ability to manage and direct projects to completion Ability to formulate a sound business plan to reach targeted revenue and net profit goals Ability to utilize local market strategy in accordance with company direction Experience with budget preparation, fiscal management, and cash management Ability to analyze and interpret financial data and prepare reports Ability to lead with confidence and create alignment among management and attract and develop staff Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach Demonstrated leadership and management skills in a team-oriented, collaborative environment Exceptional strategic thinking and structured problem solving skills Excellent communication and interpersonal skills, both verbal and written Proficiency in various business productivity systems Ability to balance multiple tasks with changing priorities Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills, both verbal and written Valid Driver's License and a Motor Vehicle Record that meet The Company's driving standards Education and/or Experience Bachelor's Degree in Business, or related field required (MBA or Master's Degree is preferred) Six Sigma Black Belt or Green Belt, Continuous Improvement preferred Minimum 4 - 6 years' management experience managing a diverse operation with multiple business units preferably in the Telecommunications, System Integration, Audio Visual or Construction industry Demonstrated knowledge and experience with construction or project management theory and practices preferred Familiarity with AV or other electro - mechanical systems a plus Extensive experience developing and implementing business processes and streamlining operations Experience with planning, implementing and managing the activities of an installation workforce through recruiting, training, scheduling and best practices techniques Experience in business/strategic planning and execution, including diligence, acquisition and integration a plus Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment

The Director of Finance & Operations will serve as the central operational leader for MTS overseeing Finance, HR, and Operations. This individual will own accountability, process consistency, cross-functional alignment, and operational rigor. This is an in-person position in San Antonio, TX. Morris Technology Solutions (MTS) is a fast-growing IT consulting and managed services provider. We have been fortunate to scale quickly and are strengthening our operational capacity. This individual will have an opportunity to play a pivotal role in shaping the next stage of our growth. This includes working with a collaborative team and continuing to build upon it with the addition of future high-performing individuals. This is a unique opportunity to work directly with the CEO to build and refine the systems, processes, and people that will guide our company. MTS offers the autonomy, support, and upward trajectory to take your career to the next level. MTS also takes pride in having positive employee and customer feedback as seen through sites like Glassdoor and Google! What You Will Own Team: coaching and development of the internal operations team including accounting, HR, and recruiting. Scalable Operations: Identify bottlenecks, implement right-sized processes, and document playbooks that scale with growth. Finance/Accounting: oversight of monthly closing and accounting practices in tandem with fractional CFO. Deliver variance analysis and cash visibility for the leadership team; tighten controls and vendor/payment governance. Drive strategic investment decisions through data and analysis. HR & Recruiting: Ensure compliant, multi-state HR; raise hiring quality and speed; operationalize onboarding/offboarding, payroll, benefits, and performance cycles. Must-have capabilities Ability to manage multiple functions effectively while getting into the weeds in each individually as required. Strong accounting fundamentals: knowledge of bookkeeping and GAAP principals. Previous experience owning P&Ls and financial accountability. Experience managing and motivating a team: set standards, coach, and hold members accountable to outcomes. Setting the standard through example. Be in-office in San Antonio Monday - Thursday each week. Nice-to-haves Experience in an IT MSP, consulting, or other services environment CPA or equivalent finance credential Hands-on experience with QuickBooks, ADP, BambooHR (or similar HRIS and payroll systems Interested? Click Apply to submit your application today! Additionally, please email ********************** and include an answer to the following questions: What drew you to apply for this role and Morris Technology Solutions specifically? What is an example of a time you had to support a struggling teammate?

Back to jobs General Manager - NorthPark Center Dallas, TX Apply WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OBJECTIVE The General Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. Business Leader Develop and execute the brand's retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store and brand Demonstrate strong business acumen through KPI's to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals People Leader Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy Operations Leader Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Develop schedules that deliver business results while maintaining labor effectively Flow Experience Leader Collaborate with cross-functional business partners to support organizational goals Is an ALO ambassador and creates a culture that aligns with our mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store to achieve goals and KPI's General Manager Qualifications 7+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies ALO's Guiding Principles Requires constant movement in and around all areas of store Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift General Manager Schedule To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries (select cities) #LI-JJ1 #LI-4 #li-onsite For CA residents, Job Applicant Privacy Policy HERE. Create a Job Alert Interested in building your career at ALO? Get future opportunities sent straight to your email. 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Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAs the Director of Customer Success Operations at Attentive, you will lead and optimize the rhythm around revenue and retention performance for our Customer Success team. This role reports to the VP of Revenue Operations, partnering closely with CS Leadership. You will own the cadence, forecasting rigor, segmentation and capacity model, and data integrity required to run the CS business with clarity and accountability. You'll combine strategic thinking with hands-on operational leadership-building scalable processes, delivering actionable insights, and ensuring our teams have the goals, tools, and customer health signal infrastructure to proactively reduce churn and accelerate growth.What You'll Accomplish CS Quota & Goal-Setting: Own the end-to-end annual and quarterly goal-setting process for CS (retention/renewals and expansion, as applicable), including target methodology, goal allocation, and ongoing calibration in partnership with CS Leadership, RevOps, and Finance Renewals Forecasting & Model Operations: Build and run a high-rigor renewals forecasting operating rhythm-owning the renewal forecast model, inspection cadence, risk taxonomy, and early-warning mechanisms to improve predictability and drive proactive intervention Customer Revenue Model & Operations: Own the underlying customer revenue operating model (what renews when, where risk sits, what drives NDR/GRR outcomes) and translate it into clear operating mechanisms, dashboards, and processes that CS teams can run weekly Post-Sale Performance Insights: Deliver clear performance storytelling for the CS organization-drivers of churn/retention/expansion, cohort trends, and recommended actions-and partner with CS Leadership to turn insights into execution Customer Segmentation & Territory / Book Management: Define and maintain customer segmentation and book-of-business management principles; partner with CS Leadership to align coverage models to customer needs and business goals CS Capacity Planning: Own CS capacity and coverage planning (ratios, book sizing, ramp assumptions, workload drivers) and translate it into hiring/coverage recommendations in partnership with CS Leadership and FP&A CS Data Integrity & Operating Hygiene: Own post-sale data integrity standards (definitions, required fields, lifecycle stages) and enforce operating hygiene so forecasting, reporting, and workflows are reliable and scalable Team Leadership & Development: Lead a team of 5, defining the right org structure and assessing current coverage and operating mode. Build an enablement and quality bar that scales with the business Your Expertise Proven experience (8+ years) in Revenue Operations, Business Analytics, or related roles, preferably in a B2B SaaS company Excellent analytical skills, with the ability to analyze complex data sets and market dynamics Exceptional communication and presentation skills, with the ability to effectively articulate complex concepts Strong understanding of SaaS business models, go-to-market strategies, and customer success processes Demonstrated success in leading teams and driving cross-functional alignment across multiple stakeholders across all levels Strong leadership capabilities, with experience in building and developing high-performing teams You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. US based applicants:- The US base salary range for this full-time position is $190,000-$240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AR1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Mill is a waste prevention technology company reimagining what it means to eliminate waste, starting with food. We build smart systems and infrastructure for homes, businesses, and municipalities that transform food scraps from landfill-bound waste into valuable resources, including chicken feed. Tens of thousands of Mil's residential food recyclers are already helping households divert millions of pounds of food scraps every year, paving the way for our upcoming launch of Mill Commercial-the industry's first end-to-end solution for managing, understanding, and preventing food waste in commercial environments (e.g. grocery, restaurants, food services). At Mill, we are passionate about building easy-to-use, beautifully designed technologies that keep food in the food system and out of landfills. About the Role: The Global Logistics Operations Manager at Mill owns the strategy and execution of all logistics and distribution operations across the full lifecycle of Mill's hardware products. This role is accountable for inbound and outbound distribution, global freight transportation, customs and trade compliance, inventory positioning, and reverse logistics. As a senior Operations leader, this role manages a high-impact logistics team, leads strategic partnerships with Third Party Logistics (3PL) and freight providers, defines and reports on business Key Performance Indicators (KPI) and drives continuous cost, service, and scalability improvements. The Global Logistics Operations Manager also plays a critical role in shaping Mill's systems, planning tools, and operational infrastructure to support rapid growth, new product launches, and international expansion. Responsibilities: Core Logistics & Distribution Management Develop and execute end-to-end logistics and distribution strategies that ensure on-time delivery, optimized schedules, and cost efficiency across distribution, refurbishment, warranty, and special programs. Own and manage strategic relationships with 3PL distribution and logistics partners, driving operational efficiency and leveraging partner capabilities to maximize customer satisfaction and responsiveness. Lead continuous cost-optimization initiatives across the full distribution chain, from point of manufacture through last-mile delivery. Leverage advanced inventory and demand models to optimize pipeline inventory levels, balancing service levels, working capital, and risk of excess or obsolete stock. Select, evaluate, and manage all logistics partners, including leading pricing, contract, and performance negotiations. Analyze logistics spend and implement programs to capture all applicable tax, duty, and trade benefits for international shipments (e.g., USMCA, duty drawback, bonded inventory). Oversee global import/export operations, including product classification, customs documentation, broker management, and compliance. Lead logistics strategy across multiple channels of distribution, including Direct-to-Consumer (D2C), Retail, and Business-to-Business (B2B) ensuring each channel is supported with the most efficient fulfillment models, service levels, cost structures, and compliance requirements. Design and optimize channel-specific distribution flows, balancing speed, cost, inventory positioning, and customer experience across distribution channels, retail partners, and enterprise or commercial customers. Operational Excellence & Process Improvement Design and implement scalable pack-out, fulfillment, and distribution processes that reduce order cycle times and enable flexible Stock Keeping Unit (SKU) and order configurations. Drive end-to-end optimization of reverse logistics, from customer service intake through refurbishment, replacement, and disposition of returned units. Partner with Systems, Finance, and Operations teams to define and implement logistics functionality within Enterprise Resource Planning (ERP) and planning systems (e.g., NetSuite), ensuring accurate inventory, cost, and shipment visibility. Contribute to the development and adoption of AI-enabled planning and analytics tools to improve forecasting accuracy, scenario planning, and decision-making. Define and maintain a robust KPI framework for logistics partners, including service, cost, quality, and compliance metrics, with regular business reviews and executive reporting. Team & Strategic Leadership Build, manage, and develop a high-performing logistics team, proactively assessing capacity and skill needs as the business scales. Serve as a key cross-functional partner to Manufacturing, Supply & Demand Planning, Product, Finance, and Customer Experience. Support new product introductions (NPI), line transitions, and go-to-market launches by ensuring logistics readiness, cost modeling, and risk mitigation. Own logistics budgets and forecasts, clearly communicating trade-offs, risks, and recommendations to senior leadership. Present data-driven insights and proposals to executives, influencing decisions on cost, service, network design, and growth strategy. Qualifications: Bachelor's degree in Supply Chain, Operations, Business, or a related field. 10+ years of experience in logistics, distribution, or operations, including leadership of outsourced partners. Proven ability to define and execute logistics strategy in a fast-paced, hardware-centric environment. Strong working knowledge of global trade, customs compliance, freight modes, and reverse logistics. Experience implementing or operating within ERP and planning systems (NetSuite experience strongly preferred). Strong analytical skills with the ability to translate data into clear operational and financial recommendations. Excellent cross-functional collaboration, project management, and stakeholder communication skills. Comfortable operating in ambiguity and scaling operations in a high-growth environment. Conversational Spanish speaker and experience working with NetSuite a plus. The estimated base salary range for this position is $180k to $202k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs.