Transportation broker vs ground support agent

Differences between transportation broker and ground support agent duties and responsibilities

Transportation broker example responsibilities.

• Utilize TMS to actively manage on-time performance and automation objectives
• Bid jobs for full truck load plus LTL freight.
• Oversee full truck load and LTL shipments across the nation.
• Negotiate cost of hire details with hundreds of logistics carriers daily ranging from small logistics companies to global supply chain organizations.
• Support comprehensive business development and company growth to ensure continuous bottom line success for this transportation and logistics management company.
• Verify insurance benefits/Medicaid eligibility on refer patients.
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Ground support agent example responsibilities.

• Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
• Maintain all aircraft maintenance logs and scheduling of FAA require inspections.
• Welcome passengers with departing and arriving information of the FBO.
• Utilize tugs, pallet dollies, and perform freight running activities.
• Experience includes, bag room, Mail/Cargo, ramp, and De-icing.
• Navigate multiple applications in a windows environment effectively; track and maintainedcustomer information into database.
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