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Travel agency manager vs reservations agent

The differences between travel agency managers and reservations agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a travel agency manager has an average salary of $63,848, which is higher than the $31,591 average annual salary of a reservations agent.

The top three skills for a travel agency manager include reservations, customer service and travel industry. The most important skills for a reservations agent are reservations, customer service, and booking.

Travel agency manager vs reservations agent overview

Travel Agency ManagerReservations Agent
Yearly salary$63,848$31,591
Hourly rate$30.70$15.19
Growth rate20%-
Number of jobs6,138198,023
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 37%
Average age5145
Years of experience2-

Travel agency manager vs reservations agent salary

Travel agency managers and reservations agents have different pay scales, as shown below.

Travel Agency ManagerReservations Agent
Average salary$63,848$31,591
Salary rangeBetween $44,000 And $92,000Between $25,000 And $38,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-HEI Hotels & Resorts
Best paying industry-Hospitality

Differences between travel agency manager and reservations agent education

There are a few differences between a travel agency manager and a reservations agent in terms of educational background:

Travel Agency ManagerReservations Agent
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Travel agency manager vs reservations agent demographics

Here are the differences between travel agency managers' and reservations agents' demographics:

Travel Agency ManagerReservations Agent
Average age5145
Gender ratioMale, 24.5% Female, 75.5%Male, 23.0% Female, 77.0%
Race ratioBlack or African American, 6.9% Unknown, 4.4% Hispanic or Latino, 12.8% Asian, 10.6% White, 65.1% American Indian and Alaska Native, 0.1%Black or African American, 7.4% Unknown, 5.9% Hispanic or Latino, 23.1% Asian, 6.4% White, 56.0% American Indian and Alaska Native, 1.1%
LGBT Percentage17%12%

Differences between travel agency manager and reservations agent duties and responsibilities

Travel agency manager example responsibilities.

  • Handle most of the business travel including making flight, car rental & hotel reservations.
  • Create and monitor spreadsheets for documentation of transportation travel, contractors, and individual veterans utilizing travel.
  • Determine cross-selling opportunities with other AmEx divisions.

Reservations agent example responsibilities.

  • Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
  • Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
  • Provide exceptional level of customer service to incoming callers while focusing on sales by booking reservations consistently and correctly.
  • Used signature sales techniques to determine needs of guests, rates, and upsell.
  • Book reservations for hotel rooms, cabins, RV areas, tent sites, and bunk house rooms.
  • Discuss financial data and clarify information to ensure correct data entry relative to the individual booking.
  • Show more

Travel agency manager vs reservations agent skills

Common travel agency manager skills
  • Reservations, 24%
  • Customer Service, 23%
  • Travel Industry, 9%
  • Airline Tickets, 6%
  • Virtuoso, 6%
  • Travel Products, 5%
Common reservations agent skills
  • Reservations, 51%
  • Customer Service, 7%
  • Booking, 6%
  • Data Entry, 3%
  • Front Desk, 3%
  • Telephone Calls, 3%