Travel service consultant jobs in Elgin, IL

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $45,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 60515

International Travel Counselor - 170005VG) Your mission as a Carlson Wagonlit Travel (CWT) International Travel Counselor is to “Deliver the Perfect Trip” so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business. Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company - and we are even more proud that we achieved it together. Learn about our travel counselor opportunities and start your journey today. You delight the traveler/travel arranger - Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances - Create domestic and international travel arrangements for clients to include air, hotel, and ground transportation. International travel arrangements should comprise 50% of total bookings - Build credibility and loyalty to CWT by ensuring consistency of service delivery (even if the person is unknown) around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler feel special - Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation You build CWT's commercial value - Sell products that are of commercial value to CWT and contribute to CWT's profitability - Operates with discretion for clients and the travel arrangers - Follow company procedures, guidelines and standards - Remain current on value we provide to each customer - Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate - Adapt and change as requirements of the business change - Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business You represent and strengthen the CWT brand in how you work on a day-to-day basis Qualifications -Minimum High School diploma or equivalent -Proven ability to create international travel arrangements including air, hotel and ground transportation (including transactions that are multi-segment/multi-destination) -Great customer service skills -Industry knowledge and travel reservation skills in order to create multi-segment, multi-destination international itineraries -Complete knowledge of international travel requirements to include documentation and immunization requirements -Skilled with Sabre GDS -2-3 years' experience in the travel industry in a similar position -Ability to meet and maintain required performance and productivity standards -Excellent oral and written communication skills -Ability to promote and embrace a team culture -Knowledge of the Microsoft Excell, Avaya phone system, Moxie, and Power Express a plus Primary Location: Downers GroveEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: Day JobOrganization: P&T Business PlatformsExperience Level: 3 to 5 years Job Posting: Jan 26, 2018 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class

About Us We are a professional travel services company passionate about designing seamless, personalized, and memorable journeys. From luxury getaways to family vacations and business trips, we provide clients with tailored travel planning and attentive support all available online for their convenience. Position Overview We are seeking a client-focused and detail-oriented Online Travel Concierge to join our team. In this role, you will work with clients virtually to design custom travel experiences, assist with bookings, and provide exceptional service throughout their journey. The ideal candidate thrives on creating memorable experiences, is highly organized, and enjoys helping others explore the world. Key Responsibilities Consult with clients online to understand their travel goals, preferences, and special requests. Curate and book accommodations, transportation, dining, and activities tailored to each clients needs. Deliver customized itineraries and provide accurate confirmations. Offer personalized recommendations and insider tips to enhance each trip. Provide timely support before, during, and after travel. Stay up to date on destinations, industry trends, and exclusive offers. Qualifications Prior experience in travel, hospitality, or customer service preferred. Strong communication and interpersonal skills with a client-first mindset. Excellent organizational and multitasking abilities. Comfortable working virtually and using digital booking tools. High attention to detail and a passion for crafting unique travel experiences. What We Offer Flexible, remote-friendly work environment. Access to training and professional development resources. Opportunities to grow within the travel industry. Supportive and collaborative team culture. Potential access to industry discounts and travel perks.

Love travel? Ready to turn your passion into a career? We're hiring Vacation Travel Specialists to help clients plan unforgettable trips from anywhere with Wi-Fi. No experience? No problem-we provide full training and support. What You'll Do: Book flights, hotels, car rentals, and vacation packages Assist clients via phone, email, and chat Provide travel recommendations and resolve booking issues Ensure a smooth, stress-free travel experience What You'll Need: High school diploma or equivalent Laptop, phone, and internet access Great communication skills and a positive attitude Customer service or hospitality experience is a plus Willingness to learn and grow in the travel industry What You'll Get: Work-from-anywhere flexibility Exclusive travel discounts and perks Supportive team and ongoing training Career growth opportunities Apply Now and start your journey in travel today!

The Small Group Journey Travel Consultant is responsible for selling all Abercrombie & Kent group programs. Responsibilities and Accountabilities: Meet or exceed established sales goals Assist guests and Travel Advisors with all group programs, pre/post accommodations, upgrades, and limited custom extensions in combination with the group program Ensure all Travel Studio booking details are complete and accurate in accordance with department guidelines Maximize conversions by following up on Option bookings in established timeframe Demonstrate competency of product knowledge Meet or exceed established A&K Sales & Service standards Collaborate with Sales Assistants to ensure booking details are finalized in a timely manner Collaborate with the Documentation team to ensure seamless transition and continuity related to sales and documentation Collaborate with all other internal departments to facilitate the booking process and sales Maintain up-to-date knowledge of current product offerings by attending regularly scheduled department meetings and training/product briefing sessions Assist Guest Relations on post-tour issues to ensure guest satisfaction is maintained Make recommendations for process, procedure, and technology improvements Sales projects as determined by management Skills and Abilities Excellent verbal and written communication skills with an emphasis on telephone sales Detail-oriented with excellent organizational skills and ability to multitask Strong geographic, destination, cultural, and world affairs knowledge Intermediate computer skills required (Microsoft Office) and ability to quickly master new technologies Good judgment and problem-solving skills Ability to work in a team environment Excellent inter-personal skills Must be able to read/write/speak in English Foreign language skills preferred Education and Additional Experience Associate or bachelor's degree preferred or equivalent job experience High School diploma required Two years of travel industry experience preferred Sales experience preferred Knowledge of world geography preferred Special Requirements Evening, weekend, and approved overtime may be required International travel may be required (and maintain a current passport) Salary Range $43,000 - $46,000, with additional earning potential through sales incentives. Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AlliedTravelCareers is working with Coast Medical Service to find a qualified Interventional Radiology in Evanston, Illinois, 60201! Pay Information $3,338 per week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you! 11084401EXPPLAT Job Requirements Required for Onboarding Radiology Technologist Exam About Coast Medical Service There are agencies that take care of your logistics, and then there are agencies that give you agency - over your own career, your own job placements, and your own life. Coast Medical Service is a travel healthcare professional placement agency helping nurses and Allied Healthcare Professionals across the country and in Guam to find handpicked placements best suited to their skill sets and desired facilities. We pride ourselves on our longstanding reputation placing temp healthcare workers where they are most needed. Since 1979, Coast Medical Service has operated as a family-owned business, serving thousands of the highest-performing healthcare professionals over the years, establishing close relationships with each to ensure their ongoing success in the traveling healthcare industry. We offer exceptionally competitive pay, a schedule you can set up yourself based on your terms, and the opportunity to see the world, changing placements every few weeks, months, or years, as desired. We have been ranked in the top national agencies for this purpose for multiple reasons - we offer extensive benefits, we have stellar communication skills, and you will quickly find we are the most trustworthy agency around. You are not a transaction to us. You are a teammate, and a family member. We can't wait to talk to you, and get you set up for your first job placement through Coast Medical Service.

Sprout Social is looking to hire a Strategic Services Consultant to the Sales & Success team. Why join Sprout's Sales & Success team? Joining the Sales and Success team is an opportunity to accelerate your career. We're a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including Kroger, Reebok, Salesforce, and Canva. And the real kicker? You get to design your own career and follow the path that's best for you. Wherever you want to go, we're committed to helping you get there. What you'll do Manage customers' tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media What you'll bring Sprout Social is looking for a Strategic Services Consultant who can help our customers recognize the most value from our Sprout Social suite of solutions. The ideal candidate is the perfect blend of product-savvy and customer-focused, understands the social industry and social KPIs, and loves working in a fast-paced and evolving environment. The minimum qualifications for this role include: 2+ years in social media strategy, professional services, or customer-facing roles in SaaS Experience in training and in navigating a software platform Project management experience Preferred qualifications for this role include: Understanding of social networks (in particular Twitter, Facebook, Instagram, and LinkedIn) and social media strategy for large organizations Understanding sophisticated use cases for social media strategy, such as influencer marketing and customer care Flexibility to work on multiple projects and simultaneously support the Sales and Success team Understanding of all components of a software sales process and customer lifecycle Excellent communication and presentation skills with the ability to present to a variety of external audiences How you'll grow Within 1 month, you'll plant your roots, including: Experiencing Sprout's in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers Making a plan with your manager to set initial priorities, aligning on expectations for your role, planting goalposts for your career, and learning about Sprout's approach to helping customers see social differently Meeting with your Professional Services peer mentor and gathering learnings to implement into your role Fully understanding our Services offerings, from delivery to project management to reporting Shadowing Strategic Services Consultants on calls to learn relevant customer stories and case studies from the field Within 3 months, you'll start hitting your stride by: Building connections with members from other teams through active networking and community building Developing a clear understanding of the entire Sprout platform, its features and use cases, and be able to explain them to customers Getting to know and begin to build working relationships with stakeholders throughout our Sales, Customer Success, Product and Marketing teams Leading services projects independently and clearly communicate results and deliverables to customers Within 6 months, you'll be making a clear impact through: Your first performance conversation with your manager, where you'll discuss your accomplishments in your role and work together to build goals for your professional growth Becoming a Sprout Social product expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals Within 12 months, you'll make this role your own by: Becoming a go-to resource for the Professional Services team and the larger Sales & Customer Success organization. You will deliver at a high level each day and make an impact outside of just customer work Surprising us! Use your unique ideas and abilities to change your team in beneficial ways that we haven't even considered yet Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We're proud to regularly be recognized for our team, product and culture. Our benefits program includes: Insurance and benefit options that are built for both individuals and families Progressive policies to support work/life balance, like our flexible paid time off and parental leave program High-quality and well-maintained equipment-your computer will never prevent you from doing your best Wellness initiatives to ensure both health and mental well-being of our team Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives. Growing corporate social responsibility program that is driven by the involvement and passion of our team members Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. For this role, our current base pay ranges for new hires are: Zone 1 (New York, California, Washington): $84,080 (min), $105,100 (mid), $115,610 (max) USD annually Zone 2 (All other US states): $76,400 (min), $95,500 (mid), $105,050 (max) USD annually The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Major Duties: • Deliver excellence in sourcing with travel related vendors, including sourcing process expertise, input in developing category sourcing strategies and analytics, help lead issuance of RFx (Request for Information, Request for Proposal/Quote), collection and analysis of data, pricing discussions and negotiations. • Responsible for contract review, drafting, and creation of required legal documents (e.g. NDA, Master Agreement, inclusion of critical Exhibits when using supplier paper), while ensuring mitigation of risk, timely submission of all contract documents into TCM, followed by subsequent management of supplier adherence to contract terms. • Manage and support regulatory and compliance requirements while driving effective vendor relationship management for all travel vendors and do so in accordance with the Northern Trust Supplier Relationship Management program and the Vendor Management Practice Standards. Includes assisting with managing relationships with preferred global commercial card provider, global travel agency and regional travel vendors. • Ensure preferred vendors deliver consistently high service levels, and promptly handle customer service inquiries. Assist manager to ensure SLA and annual global Business Plan are monitored, projects and deliverables are completed. • Support policy development, consistent administration and governance of the Corporate Travel Policy and the Corporate Card Policy, and how they integrate with the Corporate Expense Policy. • Support consistent administration and governance of the Corporate Purchasing Card and Corporate Meeting Card guidelines and procedures, and how they integrate with the Corporate Expense Policy. • Co-manage calculation and reporting of Travel category annual savings per project in designated savings tool. • Effectively engage with internal clients at all levels to foster deeper relationships, consistently deliver high quality work and timely customer service. • Provide CFOs, business leaders and senior executives with high quality, data, analytics, and reports to enable sound decision making. This includes global travel and card metrics, KPI and other relevant data used to identify/evaluate trends, potential savings, monitor compliance, etc. • Develop and deliver presentations to senior management, and facilitate discussions to ensure comprehensive understanding so decisions with global impact are reached. • Execute complex activities with significant financial and/or internal business impact. • Serve as a corporate travel subject matter expert to internal clients and a mentor to other more junior level employees. • May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role). • Solves complex problems. • Takes a new perspective on existing solutions. • Exercises judgment based on the analysis of multiple sources of information. • Impacts a range of customer, operational, project or service activities within own team and other related teams. • Works within broad guidelines and policies. Knowledge: • Thorough knowledge of business travel management (account management and travel operations) that will allow effective contract and supplier management, handling of customer service inquiries, problem solving, advancement of global programs, etc. • Technically proficient in corporate travel sourcing, negotiations, understanding of key legal terms and conditions of travel contracts to effectively minimize risk. • Demonstrated ability to build and maintain effective working relationships across functions, organizations and suppliers/vendors. • Strong written and verbal communication skills allowing for effective interactions and presentations with partners at all levels and with suppliers. • Experience working in a fast-paced environment with competing priorities. • Strong attention to detail and organizational skills. • Project management skills. • Financial acumen and analytical skills to manage complex analysis of travel data/metrics and ability to make recommendations for improved cost savings and policy compliance. • Strong proficiency with Microsoft Office programs (Excel, Word, PowerPoint, Outlook), etc. • Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. • Applies best practices and how own area integrates with others. • Is aware of the competition and the factors that differentiate them in the market. • Explains difficult or sensitive information; works to build consensus. Experience: • B.A. or B.S. in business, finance, or supply chain and/or relevant corporate business travel management/travel industry work experience. • 5+ years relevant work experience in a corporate business travel/meetings environment. • Acts as a resource for colleagues with less experience. • May lead key projects, including managing risks and resource requirements. Salary Range: $95,600 - 162,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Job Description Stop trading your time for a fixed wage. Start building a career that fits your life and fuels your passion for travel.We are an innovative and rapidly expanding travel business seeking highly motivated individuals to join our team as Remote Travel Specialists. If you're disciplined, customer-focused, and ready for a forward-thinking opportunity, we want to talk. What You'll Do:Curate and book unforgettable travel experiences (cruises, resort stays, tours, flights) for clients globally.Leverage our exclusive industry access to secure the best value and amenities for your clients.Complete our comprehensive, industry-recognized certification and training programall resources provided. The Perks You'll Love:Work From Anywhere: Full flexibility to set your own hours and location.Elite Travel Benefits: Access to significantly reduced travel rates and industry familiarization trips. Direct Support: Receive ongoing, personalized mentorship and coaching from our successful leaders. Ready to ditch the commute and unlock a career where your effort leads to freedom?We value practical thinkers who are empathetic and ready to seize a growth opportunity. No prior industry experience is required, we train the right people.

$2191/Weekly Gross: $720/Week Taxable ($20/hr), $1471/Week Tax Free Stipends, Up to $600 for Travel Reimbursement Included. 56 cents per mile up to $300 each way. Paid out 2nd pay check and last pay check. Mileage calculated based on permanent address to facility address. $15/hr for Orientation 13 weeks 4 day shift 7a-730p 4 dayshift7a-730pOrientation will be online; MediTech EMR training will be in person; you will receive details on both upon booking and confirmation. Candidates must be willing to work multiple units; Sinai Health is a level 1 trauma facility. Med - scan / bar-code compliance must be 95% for all clinicians, agency and core staff. See attestation attached to this position. PPE: Sinai will provide what is available.Job Summary:Provides direct nursing care in a diverse healthcare environment in accordance with established policies, procedures and protocols of the healthcare organization. Perform confidential professional nursing care of patients in the inpatient and/or outpatient setting. Provide patient care services including but not limited to completion of admission/discharge assessments, shift assessments, education, drug administration and monitoring of patients. The nurse will collaborate with other disciplines to provide high quality and timely patient care. Services are provided in accordance with hospital policies and procedures You may be asked to provide patient care in the following areas:Medical/Surgical, Telemetry, Step-down, Critical Care, Emergency Department, OR/PACU, Procedural Areas, Inpatient Behavioral Health, Mother Baby Unit, LD, NICU based on their clinical area of expertise. Responsibilities: Implements and monitors patient care plans. Monitors, records and communicates patient condition as appropriate. Serves as a primary coordinator of all disciplines for well-coordinated patient care. Notes and carries out physician and nursing orders. Assesses and coordinates patient's discharge planning needs with members of the healthcare team.REPORTING RELATIONSHIPS: Reports to: System Director SHS Patient Transfer and Navigation Center Provides Supervision to: None WORKPLACE CONDITIONSPHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk orhear. The employee frequently is required towalk. The employee is occasionally required tostand. The employee must frequently liftand/ormove 25pounds and occasionally lift up to 50pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjustfocus.WORK ENVIRONMENT: The noise level in the work environment is usuallymoderate. BLOOD-BORNE PATHOGEN EXPOSURE CATEGORYCategory1 Job usually involves contact with patients or patient sspecimens.Exposure to blood, body fluids, non-intact skin or tissue specimens, is possible Category 2 Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens Category 3 Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Incumbent does not perform or help in emergency medical care or first aid as a part of his/her job. JOB REQUIREMENTS:MINIMUM EDUCATION: Graduate of an accredited school of nursing required Associates of Science in Nursing (ASN) or a Bachelor s of Science in Nursing (BSN) preferred MINIMUM WORK EXPERIENCE: One year of clinical nurse experience in Critical Care, ED, Telemetry, Operating Room/PACU, Procedural, Behavioral Health, Maternal Child, or NICU.REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: Currently licensed as a Registered Professional Nurse in the State of Illinois. BLS/ACLS credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date.TRAVEL REQUIREMENT: Floating between Mount Sinai (North), Holy Cross (South) and Schwab Rehab campuses. Position Urgency:Normal

Deadline: Open until filled GENERAL PURPOSE Responsible for the planning, organization and implementation of travel program. REQUIRED EDUCATION, QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES Minimum high school diploma or GED equivalent with at least two years of travel planning experience or working in a similar field required. Experience working with senior adults preferred. Must have great problem solving, analytical, organizational, interpersonal; and written and verbal communication skills. Must be able to multi-task and work calmly and effectively under pressure. Must have some experience using Microsoft Office Suite. ESSENTIAL FUNCTIONS Develop, organize, promote, and escort day and extended travel programs. Prepare and/or proof marketing materials including brochure copy, flyers, travel articles, and promotional letters. Negotiate contracts with vendors. Prepare travel waivers, nametags, and organizational materials for day and extended travel programs. Assist with the preparation of travel and special event budgets. Maintain close contact with travel participants to ensure customer satisfaction and solicit feedback on programs. Attend IPRA/ANA workshops to stay current on trends and issues. Assist at special events as assigned. Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer. REQUIRED CERTIFICATIONS, LICENSES, ETC. Must have and maintain: valid driver s license with acceptable driving record; and CPR/AED certified or obtain within six (6) months of employment. PHYSICAL DEMANDS Must have the ability to: frequently move about public transportation while escorting trips; remain in a stationary position for long periods of time; occasionally move about on uneven ground, move about the office to access office equipment and files and move items such as supplies, tables, chairs, etc. weighting up to 25 lbs., use a keyboard and computer. ENVIRONMENTAL DEMANDS Must be able to: occasionally work in a standard office setting and occasionally work on public transportation while it is moving. HOURS 8:30 a.m. - 3:00 p.m. (Monday thru Thursday); trip days will vary starting as early as 6:30 a.m. to as late as 9:00 p.m. SALARY $18.40 to $20.07 per hour DOE SALARY RANGE Minimum - Midpoint - Maximum $18.40 - $23.00 - $27.59 Wheaton Park District is an equal opportunity employer. EOE/M/F/D/V

Sales Associate Job Description: The Sales Associate is responsible for maintaining customer satisfaction per company standard, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all Company Policy / Store Standards. Responsibilities: Greets customer on sales floor and determines make, type, and quality of merchandise desired (i.e. utilizing the Customer Analysis Form) and suggests a product to meet the customer's needs. Places new merchandise on display. Displays merchandise according to planogram guidelines. Ensures merchandise is priced accurately. Participates in promotional activity to draw traffic, including but not limited to weekly Business to Business initiatives, FAN flyers, organizing and/or attending local community events, etc. Maintains monthly sales quotas. Process returns and trade-in credits. Performs daily Customer Relationship Management (CRM) Program specifics. Maintains an awareness of all product knowledge information. Prepares sales slip or sales contract. Takes nightly deposit to the bank. Receives payment or obtains credit authorization. Takes inventory of stock in accordance to company guidelines. Requisitions merchandise from stockroom. Uses database to research availability of merchandise. Processes orders. Troubleshoots systems and/or equipment for customer on an as needed basis. Daily store maintenance that may include the following; dust, vacuum, replace light bulbs, remove trash and place in dumpster, etc. Reports all variances regarding inventory, cash out and deposits immediately to the Store Manager. Other duties and responsibilities as deemed appropriate by immediate supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent and one to three months' related experience and/or training; or equivalent combination of education and experience. Experience with service related position, preferred in the sales and retail industry. Listening skills, able to address all customers inquiries, and know when to ask a supervisor or other management to assist. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine customer contracts and correspondence. Ability to speak professionally and effectively before customers. Basic Math Ability to calculate figures and amounts such as add and subtract for pricing, discounts, plan rates, coupons and deposit calculations. Ability to apply common sense understanding to carry out instructions furnished in verbal and written. Ability to deal with problems with customer basic complaints. To perform this job successfully, an individual should have knowledge of basic computer skills, processing software and basic applications of POS (Point of Sale). Hours of Work and Supervision: This position is based on a schedule set by the Store Manager. Employee is responsible for accurately informing their manager in advance of their time off requests. Hours schedule are based on your payroll status (Part-time or Full-time) and hours available to the store. Additional hours are available from time to time; employees may be called upon to work, as well as a reduction may occur due to business traffic. Acme Wireless offers internal training to assist Associates with growth and development in their career path with our company. Development is offered through shadowing, interactive web calls, web-based training and more. IND123 ZIP123

Travel General Laborer Nights $17 SPAR is growing our overnight construction team! We are hiring full-time laborers who are hardworking and reliable. Willing to travel for extended periods of time and work nights 9pm to 6am. Must be willing to learn and know your way around a toolbox. Your traveling team will be working inside home improvement retail chains, building, dealing with heavy steel racking and pallet racking. Why Join SPAR? $17.00/hr. Extensive Travel This role is made for road warriors - expect to be continuously on assignment outside your home state. Travel Perks All hotel accommodations provided(double occupancy) Meal per diem, tolls, and approved expenses covered Mileage reimbursement DailyPay - work today, get paid today Free Enrollment Required Career Growth Shift Schedule: Overnight Shifts: Monday to Friday, 9:00 PM - 6:00 AM What You'll Do: Very physical construction work Work overnights Racking installation for big box retail stores Remove and replace damaged steel racking including cantilever towers Building and assembling retail store shelving fixtures Update Signage and Shelf Conditions Engage in considerable physical activity, ability to lift and carry up to 50 lbs. Qualifications: Ability to stand for a minimum of 8 hours and work overnight 9PM - 6AM Comfortable climbing ladders and working 20 feet off the ground as needed Ability to repeatedly lift 50 lbs. Experience in using basic hand and power tools Strong teamwork and communication skills Ability to work in Team environment Reliable transportation, valid driver's license, Personal cell is required and valid email address. Professional appearance and demeanor Appropriate work footwear is required to be worn on the jobsite Take the Lead - Start Building Your Career Today! This is more than just a job - it's a steppingstone to a long-term career in retail operations and construction leadership. If you're ready to roll up your sleeves, hit the road, and lead from the front, APPLY NOW! SPAR Marketing Force works with national retail stores managing their new store set ups or full store remodels SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge. We can recommend jobs specifically for you! Click here to get started.

Travel Licensed Practical Nurse (LPN) - Northern Illinois Connected Health Care - LTC / Rehab (Neuro Rehabilitation) Up to $1,700/week | 13-Week Contract | Day or Night Shift | 3x12s | 36 Hours Connected Health Care, a premier recruitment and staffing firm, is seeking compassionate and dedicated Travel Licensed Practical Nurses (LPNs) to support our partnered long-term care and rehabilitation facility in Northern Illinois. This not-for-profit rehabilitation center specializes in care for young adults with traumatic brain injury, spinal cord injuries, and other neurological disorders. This assignment is ideal for LPNs who enjoy building meaningful patient relationships while gaining hands-on experience in a specialized neuro-rehab setting. Position Details Contract Length: 13 weeks Schedule: Day or Night Shift Hours: 3x12s | 36 hours/week Setting: LTC / Rehab - Neuro & Complex Care Compensation: Up to $1,700 per week Start Date: ASAP or upon credentialing Job Responsibilities Deliver compassionate, high-quality nursing care to patients recovering from neurological injuries and conditions. Monitor patient status and report changes to the RN and provider team. Administer medications and treatments per physician orders and facility protocols. Assist with activities of daily living (ADLs) and rehabilitation support. Collaborate with interdisciplinary rehab teams including nursing, PT, OT, SLP, respiratory therapy, and behavioral health. Accurately document patient care and progress. Maintain compliance with all facility policies and state and federal regulations. Education & Certification Requirements Active Licensed Practical Nurse (LPN/LVN) license - Illinois or compact state. Minimum 1 year of LPN experience - rehabilitation, neuro, TBI/SCI, or LTC experience preferred. Current BLS certification (AHA). Strong communication, teamwork, and documentation skills. Why Travel with Connected Health Care? Weekly direct deposit Fast and efficient credentialing Opportunity for contract extensions Dedicated 24/7 recruiter support Access to top LTC & rehab facilities throughout the Midwest About Northern Illinois Northern Illinois offers a blend of small-town charm, scenic outdoor recreation, and convenient access to major metro areas like Chicago, Rockford, and Milwaukee. Local Highlights & Activities: Rock Cut State Park - hiking, kayaking, biking, and camping Starved Rock State Park - waterfalls, canyon trails, and scenic overlooks Local wineries, craft breweries, boutique shopping, and community festivals Weekend trips to Chicago, Lake Geneva, or Galena Friendly communities with affordable living and peaceful surroundings Perfect for travelers seeking a balance of adventure and relaxation. Ready to Apply? Contact: Tara - Account Manager, Connected Health Care ******************** ************

As our Traveling Home Equity Specialist, you will: Travel to assigned branch locations to conduct in-person Home Equity loan closings with borrowers. Review and explain loan documents to ensure borrower understanding and compliance with regulations. Maintain professional, friendly, and informative interaction with members during the loan closing process. Accept and complete Home Equity loan applications in person when needed. Learn and utilize the Home Equity processing system to assist in loan tracking and workflow management. Prepare and assemble Home Equity loan closing packages when necessary. Ensure all documents are properly signed, notarized, and completed before disbursement. Collaborate with loan processors, underwriters, and loan managers to ensure smooth and timely closings. Adhere to all regulatory and compliance requirements related to real estate lending and consumer protection. Provide backup support to the Real Estate Team as needed. Requirements: High school graduate Minimum of 2 years of experience in real estate lending, preferably with Home Equity products. Strong knowledge of real estate loan documentation, closing procedures, and compliance regulations (e.g., RESPA, TILA, etc.). Excellent interpersonal and communication skills. Detail-oriented with strong organizational skills and the ability to manage multiple tasks. Valid REAL ID driver's license and reliable transportation required. Comfortable with frequent travel to multiple credit union branches. Ability to learn new systems and adapt to process changes. Bilingual in Spanish is a plus (preferred) Benefits: Our 401k Match is as high as 7.98% We offer Blue Cross health insurance with up to 90% employee/70% dependent premiums paid accrue 12 days of vacation per year 5 days of personal leave per year 13 paid holidays per year Our dress code is relaxed, business casual and company logo wear We have a team of trainers to get you ready to be fabulous on the job! For a full list of our benefits, click here Abri Credit Union Benefits Hours: M-F 9:00AM-5:30PM (occasionally 6pm) Rotating Saturday 9:00AM-1:00PM EOE

Combined Insurance is seeking a Service Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! JOB SUMMARY: The Service Consultant will act as the primary service representative for the markets associated with their assigned Sales Agent Directors, post implementation. Each Service Consultant may work with multiple Sales Agent Directors. This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive relationships with all stakeholders, including our sales organization, employer groups & cross functional internal partners. They will prioritize service functions for their designated market(s) & execute tasks and responsibilities. This role will have direct ownership of a specific zonal block of business, focusing on management of in-force policies to ensure optimal service delivery and client satisfaction. This position requires strong relationship management, communication, critical thinking, project management, and problem resolution skills to meet the diverse needs of our sales team and employer groups. RESPONSIBILITIES: Analyze, research & respond to all inquiries related to an employer group, must develop a broad working knowledge of company policies & procedures, policy information/management, premium & billing administration, and enrollment processing. Handles level 2+ tasks that are more complex in nature. Liaison between external client & sales partners and cross functional internal partners via the Service email inquiries for level 2+ tasks. Communicate and collaborate across all internal Customer Experience Delivery teams to project manage complex or escalated service requests to a timely and effective resolution. This could include Premium Billing, Premium Processing, Policyholder Services, Benefit Changes, Underwriting, Enrollment Services, and Sales. Proactively manage expectations of clients and agents to address issues as they arise while concisely and effectively communicating status, issues, and timelines. Responsible to make updates and adjustments to policyholder and group records, and related items. Effectively project manage Salesforce Case workload. Develop and maintain a trust-based & positive relationship and rapport with internal and external clients. Collaborate & drive positive change with internal partners to improve processes & procedures. Assist Account Managers in identifying methods to grow the account and increase broker or client satisfaction. Mentor & train new hires. Supports ongoing team knowledge & development. Perform other duties as assigned. SKILLS & EXPERIENCE: Excellent verbal and written communication, interpersonal and customer service skills Proficient computer skills and ability to quickly learn multiple systems. Ability to structure and manage work across multiple functions. Ability to influence and build consultative, trust-based relationships. Ability to identify issues, remediation tactics and escalation paths. Personal initiative and accountability. Sound judgment and ability to problem solve. Sound organizational and time management skills Ability to prioritize and manage multiple priorities. COMPETENCIES: Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset. Emotional Intelligence - Demonstrates professionalism through maintaining composure, adapting to change, actively listening & providing empathy, perceiving and interpreting emotional cues, effectively navigating through relationships, and making informed decisions based on emotional awareness. Problem Solving - Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situations. Continuous Learning - Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth. Initiative - Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability - Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course. Results Orientation - Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results. Values Orientation - Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct, truthful, and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company. Detail Oriented - Has exceptional attention to detail and focus on accurate and timely delivery. Maintains a consistent high level of quality of work. Creativity - Possess the ability to analyze a situation and develop an alternative method for handling a situation when traditional methods aren't successful. EDUCATION: 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute Experience with voluntary benefit lifecycle. 3 years of group benefits insurance industry experience preferred. Previous experience in account management or field sales support is preferred. The pay range for the role is $60,700 to $103,300. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

About the Job: Are you an adventurous Occupational Therapist (OT) seeking your next travel opportunity? Join a leading Skilled Nursing Facility (SNF) for a 13-week travel contract where your skills can make a lasting difference in patients' lives. You'll work with a collaborative and supportive rehab team focused on helping individuals regain independence and improve their quality of life. Whether you're a seasoned traveler or new to contract work, this is a fantastic opportunity to grow your career while exploring new places. What We Offer: Competitive weekly pay with direct deposit Comprehensive benefits, including health insurance and 401(k) Housing and travel stipends to cover relocation expenses Flexibility to take contracts in new locations every 13 weeks Ongoing support from our experienced team to ensure a seamless transition between assignments Responsibilities: Evaluate patients and develop personalized treatment plans Help patients regain daily living skills through targeted interventions Use therapeutic exercises and adaptive equipment to improve functional outcomes Collaborate closely with PTs, SLPs, nurses, and other care team members Maintain clear and accurate documentation in compliance with SNF standards Educate patients and caregivers on strategies to enhance independence Requirements: Active OT license (or eligibility for state licensure) SNF experience is a plus, but new grads are welcome to apply Excellent communication and collaboration skills Passion for patient-centered care and making a difference every day Ready to take your OT career on the road? Apply now or contact us today to learn more about this rewarding opportunity!

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable * Professional designations preferred (e.g. CPCU) #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.