IT Business Analyst I
Dallas, TX jobs
Title: IT Business Analyst I
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About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
Business Insurance Agent - Mid-level (TAMPA)
Tampa, FL jobs
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-members unique risk profile.
You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for members business.
On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.
USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).
This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.
What you'll do:
Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.
Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.
Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
Classifies members and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success.
Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
Provides select account service for members and nonmembers including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs.
May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.
Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma OR General Equivalency Diploma.
2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
High Net Worth/Private Client Experience and ability to handle sensitive information.
Excellent communication and customer service skills.
What sets you apart:
4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)
4 or more years working experience quoting and binding directly with the insured.
Experience with Agency Management Systems and/or Salesforce.
Experience working in a Commercial Lines multiple carrier environment.
Experience writing Commercial Lines in multiple states.
Experience working in a call center environment.
Active P&C General Lines License for home state.
Compensation range: The salary range for this position is: $54,550.00 - $97,750.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Executive Director, Business Excellence (Sales & Services)
San Antonio, TX jobs
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The dedicated Executive Director, Business Excellence, for Bank OMNI Sales and Service (BOSS) is a critical leadership role responsible for proactively managing and mitigating vulnerabilities across the BOSS business. This role centralizes accountability for all safeguard functions within BOSS, ensuring alignment with Bank Risk Program and RGF expectations and enabling operational resilience through repeatable processes and data-driven insights. This Leader will manage a team of subject matter experts specializing in BOSS vulnerability and control, providing comprehensive and proactive business coverage and will oversee the team's efforts to streamline safeguard-related processes, enhance collaboration, and minimize disruption to BOSS operations.
The ED, BOSS Business Excellence utilizes executive-level business acumen, strategic thinking, process improvement, and decision-making abilities and provides effective hands-on management and leadership.
This position can work remotely in the continental U.S. with occasional business travel.
What you'll do:
Oversee key initiatives and accelerate the strategic execution of key cross-functional workstreams
Develop and maintain an end-to-end strategy to improve the use of employee feedback as a key element of our process improvement efforts and target state design
Effectively implement a process that can be used horizontally, at scale, across the Bank to improve the pull-through of innovative ideas from our employees
Design integrated communication plan to provide employees feedback on the outcome of their ideas
Ensures effective oversight, governance, risk identification, and compliance in place to monitor channel performance; identify, measure, and report on performance targets
Enable target-state employee and member experiences and operational excellence through effective process management, change delivery, and communications
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
10 years of channel or large-scale sales, service, or operations experience within a highly regulated environment.
3 years of experience in sales/service effectiveness or performance analytics and reporting, including experience providing trends/solutions in a contact center or large operations environment.
4 years of people leadership experience in building, managing and/or developing high-performing teams is required.
Ability to develop successful relationships with internal stakeholders and negotiate and influence at all levels of the organization.
Experience leading through change and communicating effectively at scale.
In-depth knowledge required of financial industry laws, rules, and regulations as well as regulatory guidance on processes, programs, and operations
What sets you apart:
Experience in contact center operations
Experience in first and second-line operational risk/compliance
Deep Familiarity with bank risk programs
Leadership experience
US military experience through military service or a military spouse/domestic partner
Salary: The salary range for this position is: $147,750-$265,950.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyInformation Security Analyst
Jacksonville, FL jobs
Job Title Information Security Analyst
Corporate Title Associate
Deutsche Bank Chief Security Office (CSO) is looking for an Information Security Analyst to support the Bank's Information Security Threat Operations (ISTO) - Data Leakage Monitoring (DLM) capabilities.
The DLM Analyst is responsible for timely acting on data leakage events and incidents, taking decisions to ensure the corresponding course of action for rapid containment and mitigation, as well as ensuring all applicable steps in the Bank's DLM process get timely implemented (e.g. impact assessment. consequence management) and accurately documented.
Besides operations tasks, he/she will be supporting to evaluate and adjust processes, tools, and reporting, as well as wider ISTO initiatives or projects.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Monitor and analyze data activities to detect and prevent unauthorized data transfers and leaks
Utilize metadata logged by DLP solutions to support incident management and forensic investigations
Ensure timely response and containment of data leakage incidents
Ensure proper information security incident documentation and hand over to other colleagues within ISTO as needed
Provide accurate information and reporting with regards to DLM incidents to the relevant stakeholders and timely escalate to other relevant teams/roles as needed, Support the assessment of financial, reputational, client, market or regulatory impact associated with data leakage security incidents
Contribute to data leakage monitoring process improvements as well as detection rules tuning
Skills You'll Need
Bachelor's degree or equivalent required
Previous experience in a similar position, or background on incident management, or SOC related roles
Familiar with the MITTRE ATT&CK framework as well as CISSP, CISM, GCIH or other relevant certifications in the field
Knowledge of industry standards and best practices for data protection
Reasonable understanding/background with Security Incident and Event Management (SIEM) systems, and detection tools, ideally on Splunk, McAfee, Symantec, Microsoft Sentinel & Purview
Skills That Will Help You Excel
Fluent in English, very good communication skills and confident assuming timely decisions
Independent way of working with strong decision making and problem-solving ability
Appetite for continuous learning
Comfortable with working in international & multicultural teams
Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville, FL is $60,000 to $86,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees ***************************
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************.
Senior Business Analyst
Houston, TX jobs
A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future!
Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy.
Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us?
What you'll be doing
Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours.
You'll be responsible for:
Writing user stories translating complex problems into requirements Developers can action
Working with Solution Architects to groom requirements
End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes.
Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment.
Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences.
Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity.
What we're looking for
Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role:
Able to step back, pause and think critically about the correct approach before diving in
Proven experience in prioritization and compliance-driven change delivery.
Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories
Skilled in stakeholder engagement and cross-functional collaboration
Strong Jira and Excel skills.
Data focused approach - SQL experience is a bonus!
What we offer
Competitive remuneration within a supportive and collaborative team
Flexible working arrangements to suit your lifestyle
Vibrant office environment in the beautiful, tree-filled community of The Woodlands
Health insurance options
Employee referral bonuses
Access to our comprehensive wellness program and other wellbeing initiatives
An annual bonus day off to celebrate you!
Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time.
Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
Remote Equity Trader Position
El Paso, TX jobs
NOW Accepting Applications for Prop Trading Professionals
Considering an exciting new career as a professional trader?
T3 Trading Group, LLC (****************** is a Registered SEC Broker-Dealer & Member of FINRA/SIPC. We are recruiting hardworking, entrepreneurial entry level-traders for remote positions in our nationwide Trading Group.
Trading with T3TG
Our goal is to help every trader maximize their potential through:
In-depth education in technical analysis, tape reading, money management, market psychology, and other essential topics
Cutting edge technology including access to multiple trading platforms, ‘dark' and ‘lit' execution venues, plus black box/algorithmic systems
Daily trading reviews with experienced traders for individualized help
An open and friendly team environment
A competitive payout structures
Required Qualifications
College degree with a competitive GPA
Passion for financial markets
Strong analytical skills
Team-oriented mentality
A focused, entrepreneurial personality
Experience in sports or other competitive endeavors like gaming preferred but not required
Prior trading experience is not required
Professional Trading Benefits
As a professional trader with T3TG you get:
Access to firm capital for superior leverage to traditional retail brokerage accounts.
A community of like-minded seasoned professionals to trade alongside.
Avoidance of traditional retail restrictions such as the Pattern Day Trader (PDR) rule and short sale restrictions.
Access additional capital and potential full-backing based on your performance.
Regulatory Requirements
To trade the firm's capital, equities and options traders must pass the Securities
Industry Essentials (SIE) and Series 57 top off exams to obtain the Securities Trader Representative registration. We are happy to sponsor all qualified candidates to take the exams.
Additionally, all traders must complete FINRA Registration paperwork and applicable background checks.
About T3TG
T3 Trading Group, LLC, a unit of T3 companies, is a Registered SEC Broker-Dealer and Member of FINRA/SIPC. Established in 2007 and registered in 2010, it holds licenses in 53 U.S. States and Territories. T3's office headquarters is located at 88 Pine Street in the heart of New York City's famed financial district.
Please Note:
Proprietary trading is not for everyone. However, it can be a great fit for entrepreneurial spirits with superior work ethic and discipline. Historically, we have sponsored H1B visas on a case-by-case basis and generally require 12 months remaining on any OPT Visa.
How to Apply
If interested, please contact Paolo Fontana at ************ or ***************************
Job 3:
NOW HIRING Proprietary Equity Traders Wanted
T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street in the heart of New York City's famed financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide:
WE PROVIDE:
Education in technical analysis, tape reading, money management, and market psychology
Daily trading review with experienced traders
Competitive payout structure
Cutting edge technology
Open and friendly team environment
REQUIRED QUALIFICATIONS:
College degree with a competitive GPA
Basic familiarity with the equity markets
Strong analytical skills
Ability to work well in a team environment
A focused, dedicated, and entrepreneurial personality
Enthusiasm for the equity markets
Prior trading experience is not required
We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management.
In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology.
Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders.
Series 57 license required. We will sponsor qualified candidates for this exam.
If interested, please contact Paolo Fontana at ************ or ***************************
Easy ApplyBilingual Customer Retention Representative (Remote)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Bilingual Customer Retention Representative? Globe Life is looking for a Bilingual Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who are considering cancellation or have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This is a remote / work-from-home position. We have full-time and part-time positions available with morning and evening shifts.
What You Will Do:
* Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore retention options.
* Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
* Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
* Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policy holder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
* Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
* Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
* Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
* Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs) including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound cancellation calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
* Must be fully bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages.
* High school diploma or equivalent.
* Basic Microsoft Office Skills, including Word, Excel, and Outlook.
* Minimum Typing speed of 30 wpm.
* Experience in a call center environment preferred.
* Some experience in insurance and/or sales is preferred.
* Excellent verbal and written communication skills.
* Ability to solve complex policyholder issues with a positive attitude.
* Ability to work in a fast-paced environment and work well under pressure.
* Knowledge of life and/or health insurance terminology preferred.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've created a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
INDGLA1001
Location: 7677 Henneman Way, McKinney, Texas
Business Transformation Strategist
Tampa, FL jobs
At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.
Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams.
Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states:
AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.
Some of our Benefits/Perks:
Remote/Work From Home Available
Medical/Dental/Vision Insurance
Employee discount on loans Team members qualify for a discount on consumer loans.
Professional Development Reimbursement of up to $5,250 per year for full-time team members.
Paid Time Off 15 days/year & over 10 Paid Holidays
Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
Retirement Benefits (401K) Grow matches up to 8% for team members.
Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.
Responsibilities
This is an exciting opportunity for people who love data and process to join our Credit Union as we continue on our transformation journey. We are looking for a Business Transformation Strategist to support our people, product and process verticals.
The Business Transformation Strategist plans, executes, leads and oversees cross functional end-to-end delivery of process improvement and transformation initiatives throughout the lifecycle of largescale, highly complex projects or programs to enhance process capability. The Business Transformation Strategist provides advisory support, direction and guidance to assigned resources, stakeholders and executives of the projects and/or program as well as educates and creates awareness of Process Improvement / Transformation methodologies across the Credit Union.
Qualifications
REQUIRED SKILLS/EXPERIENCE:
Bachelor's degree from an accredited university in business, engineering or related required.
Minimum 5 years' related process improvement experience required.
Lean Six Sigma Black Belt Certification required.
Demonstrated experience with tools and methodologies including DMAIC, Lean, Kaizen, and DFSS.
Technical skills to include data visualization in Power BI or Tableau required.
Financial acumen: Ability to link process performance with clear financial impact for both current and improved state using metrics and data.
PHYSICAL DEMANDS
Must be able to sit for extended periods of time.
Must be able to read, write, speak and type English.
Must be able to hear and use a telephone.
Use of computer requires repetitive keystrokes.
WORK ENVIRONMENT
Traditional office setting. Remote work available.
Sedentary role
Apply online toady!
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Auto-ApplyNetwork Deployment Engineer - Associate
Jacksonville, FL jobs
Job Title Network Deployment Engineer
Corporate Title Associate
As a Network Deployment Engineer, you will be responsible for designing and building new network environments that support critical business operations. You will manage network changes, troubleshoot issues using diagnostic tools, and coordinate with carriers and vendors for installations. Your contributions will directly impact the performance, scalability, and reliability of the organization's network infrastructure. You will also support both routine changes and large-scale projects across data centers, trading floors, and branch networks.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Design and implement network solutions by leveraging existing standards and deploying new technologies as required
Plan, document, and execute network changes across various environments
Troubleshoot network issues using diagnostic tools such as Wireshark and coordinate with vendors for resolution
Test and validate voice and data circuits, liaising with carriers for installations and upgrades
Support network deployments for new locations and global initiatives involving high-volume financial systems
Contribute to the rollout of new features and functionality across backbone, data center, and branch networks
Skills You'll Need
Knowledge of routing protocols such as Open Shortest Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), and Routing Information Protocol (RIP)
Experience with network hardware including F5 load balancers, Cisco routers, switches, and firewalls
Familiarity with network security concepts including firewalls and proxy servers
Certified technical engineer (e.g., Cisco Certified Network Professional)
Hands-on experience in enterprise network environments, preferably within financial institutions
Skills That Will Help You Excel
Understanding of Information Technology Infrastructure Library (ITIL) principles and service management practices
Operational knowledge of loop prevention protocols such as Spanning Tree Protocol
Experience with Internet Protocol Telephony (IPT) implementation and troubleshooting
Familiarity with Layer 2 protocols including Hot Standby Router Protocol (HSRP), Virtual Router Redundancy Protocol (VRRP), VLAN Trunking Protocol (VTP), IEEE 802.1Q, Flex Link, and Link Aggregation Control Protocol (LACP)
Proficiency in Cisco operating systems such as Internetwork Operating System (IOS) and Nexus Operating System (NX-OS)
Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville is $60,000 to $86,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees ***************************
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************.
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
Lead Generation Manager
Tampa, FL jobs
Join Fintech as a Lead Generation Manager!
We are seeking a proactive and results-oriented Lead Generation Manager to join our Sales team. Reporting directly to Sales leadership, this role is responsible for building and managing a steady pipeline of qualified prospects that fuel revenue growth. Unlike marketing-driven lead generation, this position is embedded in Sales, ensuring tight alignment with account executives and sales development representatives.
Key Responsibilities
Pipeline Growth
Develop and execute outbound lead generation strategies to support sales targets.
Identify and prioritize high-value accounts and industries for prospecting.
Prospecting & Qualification
Research potential customers, decision-makers, and buying signals.
Qualify leads based on sales criteria before passing them to account executives.
Sales Alignment
Partner closely with Sales leadership to refine lead qualification standards.
Ensure seamless handoff of leads to sales reps with complete context and insights.
Metrics & Reporting
Track lead conversion rates, pipeline contribution, and ROI of lead generation efforts.
Provide regular reporting to Sales leadership on lead quality and volume.
Team Collaboration
Work with Sales Development Representatives (SDRs) to optimize outreach sequences.
Share insights with Sales on market trends, competitor activity, and prospect feedback.
Qualifications
Bachelor's degree in Business, Sales, or related field (or equivalent experience).
4+ years of experience in sales, business development, or lead generation roles.
Strong knowledge of CRM tools (Salesforce, HubSpot, or similar).
Proven track record of meeting or exceeding lead generation and pipeline targets.
Excellent communication, negotiation, and interpersonal skills.
Analytical mindset with the ability to interpret data and adjust strategies.
Preferred Skills
Experience in B2B sales environments.
Familiarity with account-based selling strategies.
Background in managing SDRs or inside sales teams.
Knowledge of sales enablement tools (Outreach, SalesLoft, LinkedIn Sales Navigator).
Our Benefits
Hybrid/Remote Work
Employer Matched 401K
Company Paid Medical Insurance Option for Employee and Dependent Children
Company Paid Dental Insurance for Employee
Company Paid Vision Insurance for Employee
Company Paid Long and Short-Term Disability
Company Paid Life and AD&D Insurance
18 Paid Vacation Days a Year
Six Paid Holidays
Employee Recognition Programs
Holiday Bonus
Incentive Compensation
Community Outreach Opportunities
Business Casual Dress Code
About Fintech For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Visit fintech.com.
Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.
Financial Analyst - Corporate Forecast (Hybrid)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Financial Analyst - Corporate Forecast? Globe Life is looking for a Financial Analyst - Corporate Forecast to join the team!
In this role, you will be responsible for developing and maintaining complex financial models based on assessment and understanding of key drivers and assumptions. You will generate financial reports, presentations, monthly and quarterly reviews, and related analysis for executive management, Globe Life's Board of Directors, and other stakeholders.
Additionally, you will evaluate the financial impact of key strategic initiatives and serve as the finance lead for projects. This includes developing financial business cases, maintaining financial oversight, advising operations, and supporting the development of appropriate KPIs, baseline projections, progress tracking, and reporting to drive accountability.
This is a hybrid position located in McKinney, Texas.
What You Will Do:
* Work closely with Accounting, Actuarial, Tax, and Investments to model and consolidate the Annual Operating Summary and quarterly revisions for earnings guidance.
* Develop and maintain complex financial models that support the annual operating plan, forecast, reporting, and analysis for corporate earnings guidance.
* Coordinate variance analysis, financial assessment, and trend analysis of the business in support of long-term forecast.
* Identify, design, and implement enhancements to existing forecasting and reporting processes and systems.
* Support the development of corporate strategic business analysis and insights for executive talking points.
* Develop capital planning models, reports, and templates.
* Partner with business operations to develop the financial business case supporting capital investments and allocation of resources, and measure the impact using IRR, NPV, and ROI.
* Support the development and implementation of the processes, templates, and governance around financial business case development, KPIs, executive reporting, and progress tracking.
* Build out and maintain financial models to assess the financial impact of investments/initiatives under various scenarios, and assist business units in analyzing and quantifying the risks and opportunities.
* Maintain financial oversight and provide recommendations on financial issues to the relevant business unit(s).
* Develop and maintain a comprehensive understanding of the corporate strategic initiatives, priorities, and key business issues.
* Serve as an active member of project/initiative teams - capturing financial assumptions and offering a financial perspective to project issues/challenges to drive outcomes.
* Collaborates with other finance team members to ensure the annual operating plan and strategic projections accurately reflect the status of large-scale enterprise initiatives.
* Identify and recommend process improvements that significantly reduce workloads and reporting redundancies.
* Develop the financial business cases for presentation to senior leadership.
* Maintain reporting/tracking of key metrics for strategic initiatives to drive accountability for expected outcomes/results.
* Mentor and train other members of the Corporate Financial Planning & Analysis team.
* Ad hoc analysis and special projects involving systemic improvements, expense deep dives, and implementation of corporate policies and other projects to support key strategic initiatives.
What You Can Bring:
* Bachelor's degree in Finance, Accounting, or Economics with progressive technical and operational business experience.
* 2+ years of relevant work experience in a public company, working in corporate finance, preferably within the insurance or financial services industry.
* Holding or actively working towards a CPA, CFA, or MBA is a plus.
* Demonstrated knowledge of corporate financial planning, reporting, and analysis.
* Proven analytical skills and financial modeling experience with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
* Proven experience in building complex financial models that forecast a company's income statement, balance sheet, and cash flow.
* Proven ability to manage multiple tasks and projects simultaneously, to prioritize and meet deadlines.
* Balances data and information, making decisions based on both a sense of what is correct and logical.
* Ability to clearly communicate compelling messages to senior leaders and partners.
* Strong interpersonal skills and the ability to easily build effective relationships with senior management to become a trusted advisor/partner of the business.
* Demonstrates strong initiative with the ability to work independently, identify issues, and succinctly present solutions.
* Balances a high sense of urgency with presenting detailed and accurate financial information.
* Takes initiative and is not satisfied with the status quo.
* Leads and actively participates in team meetings and is involved in developing individual and team project plans.
* Demonstrates a willingness to persist when faced with obstacles or adversity.
* Willingness to accommodate the rigor of the annual and quarterly reporting cycle.
* Expert-level Microsoft Excel with an aptitude in financial modeling, planning systems, and reporting for analysis.
* Experience with corporate performance management software solutions Anaplan is a plus.
* Experience with data visualization software (Power BI or Tableau) is a plus.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work designated hours based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
Customer Engagement Consultant (Sales), Business Cards & Payments (Hybrid), Plano, Texas
Plano, TX jobs
The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business.
We've built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Business Cards and Payments - as well as our aspiration to serve a wide range of needs for our customers beyond the card.
We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers.
The Role:
Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? Within Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs.
As a Customer Engagement Consultant, you will play a key role in identifying opportunities and providing direct support to our customers. The consultant will be responsible for executing outbound contact campaigns through a variety of channels and execute next steps to help meet the client's needs.
The ideal candidate will be able to work in a fast-paced environment with changing priorities, have strong relationship building skills, and be able to meet our customers at moments that matter to grow and retain their business. This person must have strong influence and client management skills, a consultative sales skill set, and must be able to work autonomously. This individual must also have strong written and verbal communication skills for over-the-phone and email communication.
General Responsibilities:
The goal of this individual is to execute call campaigns, engage customers to speak further about complex opportunities and take action in real-time.
Develop subject matter expertise on the Business Cards & Payments product suite in order to effectively problem solve, cross-sell or pitch a solution that meets the client's needs
Use judgment to identify the appropriate path to embark on with the client and engage partners or leadership as needed
Utilize various forms of communication including, but not limited to email, phone and direct mail
Develop, manage and maintain relationships with field teams across Business Cards & Payments
Work independently and seek out feedback and data to reflect on and improve your own performance
Be compliant with all Capital One protocols and client activities
Maintain and update the CRM system
An Ideal Candidate Possesses:
A strong interest in sales and desire to continue learning and growing in a sales based environment
A proven track record of successful face-to-face or phone based sales and client management experience
Drive, focus, independent thinking, and the ability to work autonomously
Influential communication skills (both written and verbal), ability to quickly move key decision makers through a change curve via a proactive phone based approach
A consultative mindset and the ability to adapt to an ever changing environment
Real-time effective utilization of judgment and problem solving skills
Basic Qualifications:
Bachelor's degree or military experience
Preferred Qualifications:
1+ years of sales or client management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $64,700 - $73,900 for Customer Development Associate
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyCustomer Retention Manager (Hybrid)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Retention Manager? Globe Life is looking for a Customer Retention Manager to join the team!
In this role, you will be responsible for directly managing up to 5 production supervisors who oversee teams of part-time Customer Retention representatives and department Team Leads that provide support to the contact center. This role involves providing ongoing guidance, coaching, and professional development opportunities to drive team growth while creating and maintaining a motivating work environment that inspires staff to consistently meet and exceed performance standards.
The position requires establishing and maintaining the highest standards of quality and productivity across all contact center operations. The manager serves as the primary escalation point for operational issues and strategic decision-making, analyzing daily performance metrics, and proactively implementing data-driven improvement strategies to drive consistent achievement of departmental Key Performance Indicators and organizational objectives.
The role involves partnering with Recruiting to assess staffing needs and ensure optimal team capacity. The manager collaborates with Human Resources to maintain consistency in policy application and appropriately handles disciplinary actions while ensuring detailed, confidential documentation. Additionally, the position ensures all HR processes and personnel actions comply with company policies, procedures, and legal requirements.
This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
* Manage a diverse team of full-time and part-time staff across multiple levels, including Supervisors, Team Leads, and Call Center Representatives.
* Conduct comprehensive annual performance reviews for direct reports and ensure supervisors complete timely evaluations for their team members.
* Ensure supervisors fulfill all responsibilities as outlined in the Customer Retention Supervisor Expectations document.
* Collaborate with senior leadership to develop strategies and ensure timely, effective implementation.
* Leverage technology solutions to optimize multi-channel contact methods and increase customer response rates.
* Monitor and evaluate departmental tests and policy changes to ensure expected performance while identifying and addressing adverse trends.
* Establish and maintain comprehensive documentation for all business processes with appropriate controls.
* Utilize data-driven analysis to continuously optimize call center operations and performance metrics.
* Serve as Subject Matter Expert across all areas of responsibility, providing guidance and expertise to the team.
* Support testing and implementation of new programs and technologies within the contact center environment.
* Partner with the training team to develop and maintain current, effective training programs for new hires and existing representatives.
* Communicate with Agency field operations as needed to ensure alignment and support business objectives.
* Complete ad hoc requests, as needed.
What You Can Bring:
* High School Diploma or Equivalent.
* Associate degree and/or equivalent work experience.
* Minimum 5 years' experience in telemarketing/sales management.
* Life insurance or financial industry experience preferred.
* Technical Proficiency: Advanced computer skills in MS Office Suite and ability to quickly adapt to evolving technology solutions that address business needs.
* Analytical & Strategic Thinking: Strong data analysis capabilities with the ability to translate insights into actionable business recommendations for senior leadership.
* Leadership & Communication Skills: Exceptional ability to communicate progress, results, and strategic initiatives to senior leaders while setting clear direction for telemarketing/telesales functions.
* Team Development Skills: Proven expertise in developing, motivating, and retaining high-performing staff members.
* Problem-Solving Skills: Excellent critical thinking and problem-resolution skills with a results-oriented mindset.
* Training & Development Skills: Demonstrated ability to design and deliver effective training programs for telemarketing/telesales teams.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
Lead Associate Principal, Database Administration
Dallas, TX jobs
What You'll Do:
This role will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance.
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Assists with the design, implementation, and maintaining databases
Manage database performance and disk usage
Provides support in database access methods
Provides consultation support in database analysis, modeling, coding, and production problem resolution.
Develops maintenance, backup and recovery procedures and documentation
Participates in Disaster Recovery drills
Provides Primary On-Call Support for production problems
Understands and supports corporate data standards
Recommends and assists with new DBMS and operational standards.
Participates in testing and in evaluations of new software and software release upgrades
Supports business studies, proposal teams and costing/feasibility studies
Prepares system documentation
Maintains metadata repositories
Other duties as assigned
Supervisory Responsibilities:
None
Qualifications:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
[Required] 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA
[Required] Well versed in all phases of Systems Analysis and Design
[Required] Experienced in two or more programming languages and two or more scripting languages
[Required] Practiced at Entity/Relationship or Object modeling and translation to physical database designs
[Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies
[Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods
[Required] Knowledge of hardware and operating system capabilities within one Environment
[Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment
[Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility
[Required] Speed / Sense of Urgency -Contributes additional effort when necessary to get the job done and to help others meet their objectives
[Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise
[Required] Communicates openly and effectively. Challenges established practices appropriately
[Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations
Technical Skills:
[Required] 7+ years' experience with PostgreSQL (preferred EnterpriseDB (EDB) version)
[Required] 3+ year' Terraform, Ansible, Jenkins & CI/CD skills
[Preferred] 3+ years' experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS
[Preferred] 5+ years' experience with DB2 LUW; preferably on Red Hat Linux
[Preferred] 1+ years' experience with SQL Server
[Preferred] 1+ years' experience with MySQL/MariaDB
[Preferred] 1+ years' experience with DB2 in a z/OS environment
Education and/or Experience:
[Required] bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business
[Preferred] Related financial industry experiences
Certificates or Licenses:
[Preferred] PostgreSQL Professional Certification
[Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
About Us
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at ***************
Benefits
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:
A hybrid work environment, up to 2 days per week of remote work
Tuition Reimbursement to support your continued education
Student Loan Repayment Assistance
Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
Generous PTO and Parental leave
401k Employer Match
Competitive health benefits including medical, dental and vision
Visit ************************************************ for more information.
Compensation
The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.
In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on **********************
All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.
Salary Range
$131,800.00 - $186,300.00
Incentive Range
8% to 15%
This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.
Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.
Step 2
You will receive an email notification to confirm that we've received your application.
Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC, please click here.
OCC is an Equal Opportunity Employer
Auto-ApplyIntern - Business Systems Analyst
Arlington, TX jobs
Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you.
Our program offers:
* 11 weeks of work experience (May 27, 2026 - August 7, 2026)
* Executive and peer networking opportunities
* Independent and team project experiences
* Philanthropic activities
* Career development
* Opportunity to apply for full-time career positions
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay
Working Conditions: This internship will be a remote work environment. Travel will be required (estimated 25%) for General Motors training tours; all travel expenses paid by the company.
* Assists in development and implementing business strategies to improve operational processing and productivity
* Help analyze process for the business and/or user requirements
* Provides support for users by writing and maintaining system documentation, constructing workflow charts and diagrams, providing user support and training
* Prepares reports by collecting, analyzing, and summarizing data and trends
* Contributes to team effort by completing special projects as needed
* Strong written and verbal communication skills required, this incumbent will be required to give presentations and communicate with business leaders
* Strong analytical, quantitative, problem solving, and conceptual skills required
* Must be detail oriented and able to prioritize tasks to meet deadlines
* Must be able to work independently or in a team setting
* Previous internships considered a plus
* Excellent oral and written communication skills
* Above average proficiency with Microsoft Office Applications (including Excel, Word and Access)
* Detail oriented
* Must be able to commit to work 40 hours for 11 consecutive weeks during the summer (May 27- August 7, 2026)
* Must participate in all GMF sponsored events for interns
* Hybrid Work Model
Education
Must be a current student pursuing a Bachelor's degree or higher from an accredited college or university in a business related field
Must possess a minimum of a 3.0 (out of a 4 point scale) overall GPA
Junior or Senior classification Preferred
GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Auto-ApplyInsurance Underwriter (commercial lines)
Oakland Park, FL jobs
Job DescriptionINSURANCE UNDERWRITER (commercial auto - remote) ARC Group seeks a Commercial Insurance Underwriter to join our direct in their Ft. Lauderdale, FL offices. There is a preference for Underwriters in FL but those from surrounding gulf and eastern seaboard states will be considered for remote work.
The Commercial Insurance Underwriter will report to the Underwriting Operations Manager and be responsible for examining new business submissions for eligibility, carefully evaluating each application for coverage in order to determine if the risk is acceptable.
The Underwriter will verify if additional information is needed prior to making a decision to offer a proposal; should be able to confidently suggest if an account would need to be declined following established Underwriting Guidelines, appropriate joint review / consultation with Underwriting Operations Manager.
Thiis is a fantastic opportunity to get onboard an established and well-respected organization that values its employees. Our client offers a competitive compensation package, health insurance, retirement plans, and the opportunity to make a profound impact on our client insurance underwriting team.
Commercial Insurance Underwriter Responsibilities:
Reviewing of initial information provided by prospective insured / agents.
Quote preparation, including continuous communication with prospective insured / agent until policy binds / it is decided it will not move forward.
Pricing / rating of new submissions following established guidelines and parameters / discussion with Underwriting Operations Manager.
Maintaining and building relationships with insureds and agents.
Providing customer service.
Contributing to achieving and maintaining production goals.
Monitoring and facilitating Underwriting Assistants duties, particularly aiding with specific endorsement requests that might require expert review / opinion, bind requests review for accuracy, etc.
Monitoring and facilitating Renewal Underwriters duties, including but not limited to renewal evaluations, renewal revisions, review and processing of bind requests, when necessary, etc.
Assisting in a variety of administrative tasks.
Commercial Insurance Underwriter Requirements:
Must have 3-5 years of commercial insurance underwriting experience, outstanding customer service and communication skills (verbal and written), and attention to detail.
A college degree is preferred but not required
Would you like to know more about our new opportunity? You can apply online while viewing all open jobs at *******************
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
We are a no-fee agency to candidates.
Associate, Client Operations
Portsmouth, NH jobs
SCS Financial is seeking a highly motivated Associate, Client Operations to join our growing team. Within the Operations & Analytics (“O&A”) department, the Client Operations team is responsible for operations related to supporting our clients and advisors. The Client Operations team is responsible for client portfolio recordkeeping, data management, performance, and reporting as well as oversight over related technologies and third-party service providers. Our clients' financial lives and investment portfolios are sophisticated, and this team is responsible for delivering solutions to meet their needs. An area of focus for this role will be on alternative investments, from direct investments in privates and hedge funds to LP investors in SCS' pooled multi-manager vehicles. The role will assist in a variety of functions necessary to support the business, including security and client setup and data intake, report creation and maintenance, as well as operational support related to advisor / client inquiries. As a meaningful part of our clients' portfolios, it is critical client alternative investment data is maintained at the highest quality as it integrates to multiple systems and is used by various internal stakeholders and clients. This role will work cross-functionally across O&A and our Advisor teams to enhance our current workflows and systems to support a constantly growing client-base and complexity. A successful candidate will demonstrate intellectual curiosity, an aptitude for leveraging technology-enabled business functions, effective collaboration, and communication, and has an enthusiastic spirit towards doing what is needed to help the business grow and evolve.
This role is ideal for a candidate looking to utilize the skills they have learned in alternative fund operations or portfolio accounting and continue to grow in their career.
Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 day per week, or as assigned by their team leader.
Primary Responsibilities
• Exude SCS's core values and focus on healthy organization best practices
• Be an advocate and subject matter expert for the team's primary technology and vendors; Salesforce, Addepar, Canoe, and Alter Domus
• Work in collaboration with key stakeholders to help build and optimize cross functional workflows to support alternative investment data management, performance measurement, cash flows and reporting to clients
• Collaborate with Advisors on day-to-day inquiries along with the evaluation / onboarding of new alternative investments
• Support the maintenance of SCS' alternative data universe, ensuring the timely and efficient processing of LP level data through a variety of workflows
• Assist with additional functions within team including but not limited to client onboarding, market reference data management, custom attribute support, cashflow review, valuation, performance, and reporting
• Participate in strategic initiatives designed to improve the overall client experience
• Complete additional ad hoc assignments in a timely, accurate and well-communicated manner
• Adherent to compliance rules and standard operating procedures
Qualifications
• 1 - 3 years in performance, data, or fund operations, and/or fund accounting within the financial services industry. Prior experience with alternative investments is preferred.
• Experience with financial technology and workflows; working knowledge of Addepar and Canoe is a plus
• Analytically inclined, demonstrating intellectual curiosity, high integrity, and excellent problem-solving skills
• Ability to multi-task in a fast-paced environment, work independently, build strong cross-functional relationships
• Strong organization and communication skills, both written and oral
• Pro-active and solution-oriented with an ability to thrive in an entrepreneurial environment
• Bachelor's degree and a demonstrated track record of academic success
The annualized base pay range for this role is expected to be between $60,000-$70,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include a meaningful annual cash opportunity and a comprehensive benefits package.
#LI-BG1
Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit *******************************
The following language is for US based roles only
For California Applicants: Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
Auto-ApplyBusiness Insurance Agent - Mid-level (SAN ANTONIO)
Macdona, TX jobs
Why USAA?
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-members unique risk profile.
You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for members business.
On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.
USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).
This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.
What you'll do:
Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.
Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.
Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
Classifies members and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success.
Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
Provides select account service for members and nonmembers including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs.
May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.
Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma OR General Equivalency Diploma.
2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
High Net Worth/Private Client Experience and ability to handle sensitive information.
Excellent communication and customer service skills.
What sets you apart:
4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)
4 or more years working experience quoting and binding directly with the insured.
Experience with Agency Management Systems and/or Salesforce.
Experience working in a Commercial Lines multiple carrier environment.
Experience writing Commercial Lines in multiple states.
Experience working in a call center environment.
Active P&C General Lines License for home state.
Compensation range: The salary range for this position is: $54,550.00 - $97,750.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. xevrcyc All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Gaming Mathematician/ Game Designer
Houston, TX jobs
We take immense pride in the games we create and the team behind them. As a group of skilled and diverse professionals, we always ask ourselves, “What's next?” Our drive for continuous improvement pushes us to evolve, innovate, and strive for excellence in everything we do.
Creativity and collaboration are at the core of our process. Each team member brings unique expertise, working independently yet cohesively to craft exceptional experiences. Our passion fuels us to surpass expectations, shape games that stand out, and get the essence of Las Vegas to players worldwide.
While headquartered in Las Vegas, Nevada, we operate as a fully remote team, providing opportunities to those living anywhere in Nevada or Texas. We thrive on clear communication and strong connections, making our creative process seamless and successful.
Qualifications & Responsibilities:
The Senior Game Designer leads the development of new slot game designs, themes, game flow, and overall vision, ensuring high-quality execution by artists, animators, and developers.
Responsibilities include creating and reviewing game concepts, verifying software quality, managing documentation for regulatory submission, and overseeing multiple projects from start to finish.
Acts as a project manager, coordinating multidisciplinary teams, maintaining project timelines, and using tools like JIRA to assign tasks and track progress.
Continuously tests in-development games to ensure functionality and production value meet design expectations and collaborates with other designers to resolve common issues.
Requires a bachelor's degree in mathematics or a related field (or equivalent experience) and at least 5 years of experience in slot game design and development, with a strong background in mathematics or quality assurance.
Game Engineer
San Antonio, TX jobs
**Please note that casino -style gaming experience is required.
We take immense pride in the games we create and the team behind them. As a group of skilled and diverse professionals, we always ask ourselves, “What's next?” Our drive for continuous improvement motivates us to evolve, innovate, and strive for excellence in all that we do.
Creativity and collaboration are at the core of our process. Each team member brings unique expertise, working independently yet cohesively to craft exceptional experiences. Our passion fuels us to surpass expectations, shape games that stand out, and bring the essence of Las Vegas to players worldwide.
While headquartered in Las Vegas, Nevada, we operate as a fully remote team, providing opportunities to those living anywhere in Nevada or Texas. We thrive on clear communication and strong connections, making our creative process seamless and successful.
Qualifications & Responsibilities:
Game Engineer creates front-end client software for slot games using an internal game engine, working on multiple projects per year in ownership and support roles.
Responsibilities include designing, coding, debugging, maintaining, and optimizing game platform components while collaborating with QA and delivery teams.
Actively participates in the agile scrum, setting up and managing development environments, and promoting high code standards.
Requires 6+ years of experience in slot game development, front-end web applications, JavaScript (ES5), and at least one modern framework like Angular or React.
Preferred skills include TypeScript, Node/NPM, build tools, and familiarity with ASP.NET MVC, CSS preprocessors, and Agile/Scrum methodologies.