Investigator jobs at Travis County - 40 jobs

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: LTCR Nursing Facilities Investigator V Job Title: Investigator V Agency: Health & Human Services Comm Department: Rgn 07-Regulatory Services Posting Number: 12394 Closing Date: 01/30/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $6,318.95 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: TEMPLE Job Location Address: 4501 S GENERAL BRUCE DR Other Locations: Austin; Bastrop; Brenham; Bryan; Burnet; Caldwell; Cameron; Hearne; Hempstead; Hillsboro; Johnson City; Killeen; La Grange; Llano; Lockhart; Madisonville; Marble Falls; Marlin; Meridian; Mexia; Navasota; Round Rock; San Marcos; San Saba; Taylor; Waco; Washington; Waxahachie MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Nursing Facilities Investigator V - Starting Market Rate Salary $ 75,827.44 As part of a collaborative team of public servants, an investigator protects residents' health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state - Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas. Essential Job Functions (EJFs): Under the direction of a program manager, an investigator V conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. Completes inspection or survey reports detailing deficiencies. Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities. Conducts exit conferences with facility staff regarding findings. Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care. Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers. Knowledge, Skills, and Abilities (KSAs): Knowledge of acceptable professional standards of patient care. Skilled in conducting investigations to verify compliance. Ability to interpret policies, procedures, and regulations. Ability to multi-task and track multiple activities with competing priorities. Ability to work independently. Ability to use the computer for writing reports. Ability to exercise professional judgment and reach sound decisions. Ability to integrate complex regulatory concepts, procedures, and processes. Ability to operate personal computers and software. Registrations, Licensure Requirements or Certifications: Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire. Current license or registration as a nurse, social worker, respiratory therapist or dietician preferred. Initial Screening Criteria: Graduation from an accredited four-year college or university. Investigative experience or long term care experience may be substituted for the required education on a year-for-year basis up to four years. Experience in regulatory services preferred. Experience in writing detailed reports. Experience operating personal computers and software. Experience conducting investigations preferred. Additional Information: Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation. All applicants must pass a fingerprint criminal background check. If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Facility Investigator Job Title: Investigator II Agency: Health & Human Services Comm Department: Client Svs Admin Posting Number: 12649 Closing Date: 04/09/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Group: TEXAS-B-16 Salary Range: $3,409.83 - $5,094.16 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Rio Grande State Supported Living Center Job Location City: HARLINGEN Job Location Address: 1401 S RANGERVILLE RD Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The Facility Investigator, Investigator II, performs moderately complex (journey-level) investigative work and administrative tasks at the State Supported Living Center (SSLC). Performs field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents of the facility. Performs comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed. Follows-up on outstanding external cases such as those through Health and Human Services Commission Provider Investigations (HHSCPI) and the Office of Inspector General (OIG) to ensure documentation guideline dates are adhered to. Works in concert with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process to remain in compliance with ICF and Settlement Agreement requirements. Verifies information, collects and properly maintains evidence, data and documents for use in investigations. Evaluates and summarizes investigative findings and writes reports. Prepares cases for presentation and presents testimony and evidence at administrative hearings, such as disciplinary hearings, or in court proceedings. Serves as a member of the Incident Management Team, conducts Root Cause Analysis meetings and participates on other assigned committees as needed. Completes data entry for unusual incidents and follows-up with unusual incident recommendations. Assists with tracking injury reports. Consults with State Office Incident Management on a regular basis. Provides technical assistance and administrative support to accomplish the State Operated Facilities missions, including being a part of the critical incident team for unusual incidents after normal business hours. Performs office functions as needed to support the department. Performs other related duties as be assigned. Works under the general supervision of the Incident Management Coordinator, or other appropriate supervisor depending on SSLC structure, with moderate latitude for the use of initiative and independent judgement. Flexibility in work schedule is necessary to ensure facility maintains coverage at all hours. Required to be "on call", on a rotating basis, for emergency investigation work. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Conducts investigations of Reportable Incidents and Serious Injury and the preliminary investigation of unusual incidents to ensure prompt intervention in the care, safety and well-being of persons served. Works collaboratively with campus administrators to ensure incidents that occur after normal business hours are investigated promptly and move through the investigative life-cycle as required by applicable policy and procedures. Collects and reviews evidence and data through field investigations and data collection, including direct observations and review of video surveillance. Contacts and interviews witnesses and complainants. Evaluates, summarizes and documents investigative findings. Prepares reports and communicates findings to designated supervisory staff. Prepares cases for presentation at administrative hearings such as those involving staff terminations and presents testimony when required. Attends daily meeting related to Abuse Neglect and Exploitation (ANE) Unusual Incidents, peer-to-peer aggression and falls. Prepares detailed meeting minutes and follows up on identified issues. Serves as member of the Incident Management Team Serves as part of the critical incident team for unusual incidents after hours, providing technical assistance and support. Serves on other teams as appointed by the supervisor. Works effectively with external agencies including HHSC, State-Office, law enforcement (including OIG), HHSC-PI and other entities, to complete collaborative investigations as assigned by the supervisor. Reviews and summarizes information received and other evidence collected to produce investigative findings. Effectively utilizes the assistance of other staff to complete investigations successfully. Follows up with HHSC-PI and OIG when necessary to ensure documentation guidelines are adhered to, supplying them with information necessary for timely resolution of their cases. Completes data entry and coordinates actions following unusual incidents, serious client injuries, and abuse/neglect allegations, and ensures incidents are reported to HHSC Regulatory, HHSC State Office, and other agencies within required timeframes. Assists with tracking of these reports. Complies with the requirements and protocols of the essential elements of incident management. Reports incidents to the HHSC-PI per incident management requirements. Participates in, and facilitates, individualized root cause analysis related to specific investigations and makes recommendations for proactive measures to prevent future injury occurrences and/or policy violations. Participates on work groups and committees related to incident management and root cause analysis to analyzes the general SSLC operations to ensure compliance with statutory standards and regulations. Makes recommendations for improvements to the designated supervisor. Maintains and tracks data for management reports such as trend analysis. Participates in audits and inspections as assigned by the supervisor. In the absence of clerical/administrative staff, assists with administrative duties, within the incident management department including completing orders for and distributing office supplies, scheduling interviews and appointments for the incident management coordinator, making travel arrangements and Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and Intermediate Care Facility for individuals with intellectual disabilities (ICF-IID) rules, regulations, policy and procedures related to State Supported Living Center, or ability to gain that knowledge. Knowledgeable of existing laws and legislative actions that relate to protection from harm and residential rights, or ability to gain that knowledge. Knowledge of investigative principles, techniques and procedures. Skill in the use of a computer and applicable software including Word, Excel, and MS Outlook. Skill in interviewing and negotiation techniques. Skill in searching records to identify and retrieve information. Skill in the formulation of comprehensive investigative report. Skill in critical thinking, problem solving and research. Ability to convey thoughts, actions, and reasons, to explain events leading up to the incidents. Ability to effectively communicate and interview witnesses with varying emotional, educational, cultural, and social classes. Ability to effectively manage and control emotions. Ability to conduct investigations. Ability to interpret and apply laws and regulations Ability to work collaboratively with other investigators or investigative entities such as HHSC state-office, law enforcement, HHSC-PI. Ability to conduct interviews and gather facts. Ability to evaluate findings and to prepare concise executive-level investigative reports. Ability to communicate effectively both orally and in writing. Ability to testify in hearings and court proceedings. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: Graduation from an accredited four-year college or university with major coursework in criminal justice or a related field is generally preferred, but not required. Graduation from an accredited high school or GED. Experience in investigative or incident management work. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males between the ages of 18 - 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: LTCR Nursing Facilities Investigator V Job Title: Investigator V Agency: Health & Human Services Comm Department: Survey Operations Posting Number: 13099 Closing Date: 02/22/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $6,318.95 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AMARILLO Job Location Address: 3501 W 45TH ST STE L Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Nursing Facilities Investigator V - Starting Market Rate Salary $ 75,827.44 As part of a collaborative team of public servants, an investigator protects residents' health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state - Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas. Essential Job Functions (EJFs): Under the direction of a program manager, an investigator V conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. Completes inspection or survey reports detailing deficiencies. Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities. Conducts exit conferences with facility staff regarding findings. Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care. Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers. Knowledge, Skills, and Abilities (KSAs): Knowledge of acceptable professional standards of patient care. Skilled in conducting investigations to verify compliance. Ability to interpret policies, procedures, and regulations. Ability to multi-task and track multiple activities with competing priorities. Ability to work independently. Ability to use the computer for writing reports. Ability to exercise professional judgment and reach sound decisions. Ability to integrate complex regulatory concepts, procedures, and processes. Ability to operate personal computers and software. Registrations, Licensure Requirements or Certifications: Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire. Current license or registration as a nurse, social worker, respiratory therapist or dietician preferred. Initial Screening Criteria: Graduation from an accredited four-year college or university. Experience may be substituted for the required education on a year-for-year basis up to four years. Experience in regulatory services preferred. Experience in writing detailed reports. Experience operating personal computers and software. Experience conducting investigations preferred. Additional Information: Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation. All applicants must pass a fingerprint criminal background check. If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigative Supervisor I/II Job Title: CPI Investigative Supervisr II Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 8 Posting Number: 12840 Closing Date: 01/28/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $8,886.16 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 35% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: VICTORIA Job Location Address: 2306 LEARY LANE Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Brief : The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit's performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%) Total Time Spent: 100% Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program. Specialized knowledge of INV/AR program and child welfare practice Strong verbal and written communication skills Skill at establishing and maintaining productive working relationships both internally and externally. Ability to operate a personal computer and use various software packages Ability to prepare clear and concise reports. Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to work with people from a variety of backgrounds and professions. Ability to represent Child Protective Investigations effectively with key stakeholders Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. * Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes. A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations. Preferred Criteria: * Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. * Two years' experience investigating child abuse or neglect (including out of state investigative agencies). * Favorable casework data/performance history as an investigator. * Proven success in developing people (teaching, training or being a CPI Mentor). * Prior leadership experience in any performance-based field. Additional Information: This position may be filled as a CPS Supervisor I or II. The position covers Victoria, Edna and Jackson County. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Unregulated Operations Investigator V Job Title: Investigator IV Agency: Health & Human Services Comm Department: Central Region CCL Unreg Ops Posting Number: 12774 Closing Date: 04/13/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $5,368.08 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: SAN ANTONIO Job Location Address: 3635 SE MILITARY DR Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Why choose to become a Child Care Regulation Investigator? * Reduce risk to children in child care settings * Educate the public and families on the benefits of choosing regulated child care * Flexibility * Challenging and rewarding career This position performs highly complex (senior-level) investigative work of unregulated child care facilities in accordance with the Human Resources Code, Chapter 42, the Texas Administrative Code and Child Care Regulation Policy and Procedures Handbook. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Work includes: * Proactively searching for unregulated operations and identifying the appropriate level of risk at the time of intake based on due diligence searches. * Conducting complex unregulated operation investigations. This includes interviewing caregivers, parents, children and anyone with knowledge of the care being provided, conducting surveillance to determine if child care is occurring or to verify information received as part of the investigation and thoroughly documenting findings. * Evaluating, assessing and making determinations on exemption requests. * Acting as lead community engagement and outreach specialist for Child Care Regulation with a focus on educating communities and families on rules of regulation and the benefits of choosing regulated child care, empowering families to choose regulated child care and expanding the child care community. This may includes participation in community engagement events, conducting presentations, and seeking out community partners. * Taking appropriate enforcement actions on high risk and/or non-compliant operations and educating potential providers on the benefits of becoming a regulated child care provider. This may include preparing legal documents to help support actions in coordination with the Office of the Attorney General. * Representing Child Care Regulation while performing informational and educational presentations to the public, at conferences and when collaborating with child health and safety advocates. This position routinely interacts with other state agency staff, local and regional stakeholders, representatives from various private and public organizations, and the general public. This is a full-time telework position, but extensive field travel and occasional work in the office is required. Essential Job Functions (EJFs): Investigations: Initiates investigations of unregulated operations based on priority and level of risk identified in the intake report. Conducts thorough walk-through of child care facilities to evaluate risk and determine whether child care is provided, determine if the operation is subject to child care regulation, and identify next steps to ensure risk is mitigated. Conducts interviews with the child care facility staff, children, parents, neighbors and anyone else who might have knowledge regarding the allegations. The investigator will address any conflicting information and may be required to deescalate situations where the alleged provider is being uncooperative. Surveillance will be conducted to establish whether child care is occurring or to verify information provided as part of the investigation. Extensive documentation is required to support the investigation findings and notification to those being investigated. Investigations may involve high-risk environments and interactions with uncooperative individuals. 35% Searching: Conducts proactive searches to identify unregulated operations. Enters unregulated operation intakes based off of proactive searches and reports received though the intake process. Utilizes specialized applications to determine locations and person details to appropriately determine the priority of unregulated operation intakes according to Child Care Regulation policy and procedures. Investigators are responsible to plan and develop investigative procedures and conduct investigations in order to determine appropriate actions. Investigators review statute, TAC, and policy to determine the aspects associated with an investigation and recommend appropriate legal or regulatory actions resulting from the investigation. 20% Exemptions: Evaluates and assesses exemption requests according to Child Care Regulation policy and procedure. Reviews requests to determine if the operation will be exempt from obtaining a permit according to the Human Resources Code, Chapter 42 and Texas Administrative Code by meeting specified exemption criteria. consults with Child Care Regulation leadership and legal. Conduct inspections to observe operations requesting exemption to support determination decisions. Provide written correspondence to operations requesting exemptions when determinations are made. 15% Community Engagement and Outreach: Acts as lead community engagement and outreach specialist for Child Care Regulation educating families and communities on the rules related to child care and benefits of choosing regulated child care, empowering families to choose regulated child care, and expanding the child care care community to support capacity building. Plan, prepare and present in-person and virtual presentations and trainings targeting communities, families, child and health advocates and other key stakeholders. Build collaborative relationships with internal and external partners to support outreach efforts. 15% Enforcement Actions: Identifies and initiates enforcement action recommendations for high risk operations and operations failing to cooperate or meet compliance. Gathers evidence and documentation to support enforcement recommendations. Consults with the legal team and provides supporting legal documentation when necessary to prepare for hearings and legal actions. Testifies in court proceedings related to enforcement recommendations. 5% Continuing Education: Maintains continuing education and current knowledge of child development, investigation and regulatory practices, health and safety, applicable laws and rules, and regulated fields to support the mission of Child Care Regulation. 5% Other Duties as Assigned: Conducts other duties as assigned to maintain unit and UOU operations. Make recommendations for policy updates to support investigative and exemption tasks. 5% Knowledge, Skills and Abilities (KSAs): Knowledge of Texas laws and regulation. Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in applying emotional intelligence to all situations. Skill in establishing and building rapport. Skill in presenting, both in-person and virtually. Ability to critically think and identify risk and mitigation measures. Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships. Ability to de-escalate situations with tact and diplomacy. Ability to self-start, organize, and manage priorities. Ability to operate basic office equipment including camera/AV equipment. Ability to travel. Registrations, Licensure Requirements or Certifications: Valid driver's license. Initial Screening Criteria: Graduation from an accredited four-year college or university with a degree in Human Development, Early Childhood Development, Social Services, Education, Criminal Justice, Psychology, Public Health, Family Studies or other closely related field or experience that is equivalent to a four-year degree. Experience and education may be substituted for one another on a year-to-year basis. Experience in evaluating and analyzing risk to children, preferred. Experience in participating in, leading or coordinating community engagement activities, preferred. Additional Information: Attends work regularly in accordance with agency leave policy. Work hours must be flexible and are not considered 8:00-5:00. Occasional work during the evening and weekends may be required. This position will be in a mobile unit which means most of the work will be conducted using mobile technology, such as a tablet and cell phone. Travel may be required outside of headquartered geographical area. Applicants for positions must have transportation and a valid Texas driver's license with insurance as required by the State of Texas. Applicants for this position who are considered for employment must pass a Background Check, which includes a criminal history check and a review of the Texas Child Abuse and Neglect Registry. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: RCI Investigator I Job Title: RCI Investigator I Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 12426 Closing Date: 02/04/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $4,263.16 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: BRYAN Job Location Address: 2400 OSBORN Other Locations: Killeen; Burnet; Copperas Cove; Hamilton; Hillsboro; Lampasas; Llano; Marlin; Mexia; San Saba; Waco MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 * Candidates must be current or former Child Protective Investigations (CPI) Worker IVs to be eligible for the Residential Child Care Investigator I position.* Additionally, candidates must meet one of the following base requirements: an accredited bachelor's degree; an accredited associate degree plus two (2) years of relevant work experience; 60 accredited college credit hours plus two (2) years of relevant work experience; or 90 accredited college credit hours plus one (1) year of relevant work experience. Relevant work experience includes paid or volunteer work in social, human, or protective services within social service agencies or communities providing services to families or other at-risk populations. This position serves as a Residential Child Care Investigator and performs entry-level child protective services work within Child Care Investigations. Work involves obtaining information, investigating reports of alleged abuse, neglect, or exploitation of children in licensed and unlicensed foster homes, Child Placing Agencies, Residential Treatment Centers, and Group Homes. Participating in taking corrective action, working under close supervision, with minimal latitude for the use of initiative and independent judgment. HELP US MAKE A DIFFERENCE: To explore more of what Residential Child Care Investigators do, click here. For a realistic job preview of this position and to learn more about DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Obtains information and investigates reports of alleged abuse or neglect and emergency situations, and coordinates with other divisions and/or outside agencies to take corrective actions. * Investigates, with supervisory support, referrals that allege abuse/neglect of children placed in licensed or unlicensed facilities and foster homes initiating cases within 24 to 72 hours depending on emergency criteria. * Discusses and coordinates with the supervisor to document findings of investigations regarding abuse/neglect. * Maintains investigative documentation so that information is readily available for coordination with other divisions regarding taking corrective actions, as requested by CCI Leadership. Assesses child's needs for degree and priority of services and develops service plans. * Gathers draft or completed versions of service plans from Conservatorship and/or the facility/agency with placement of the child, and review for comparison to what degree and priority of services are being provided based on the needs of the child. Discuss findings and seek guidance from Supervisor regarding investigative task or any coordination that may be required based on the reviews. * Coordinates with other divisions to make recommendations on modifications to service plans based upon the needs of the child after review of service plans and ability of placements to meet those needs. This task will be completed jointly with a Supervisor and/or Mentor. * Coordinates with HHSC to make notifications when a provider is unable or unwilling to meet the parameters of service plans for children. Advises, counsels, and interviews children, parents, caregivers, family members, and others to gather social, functional, and physical and mental health information for evaluation. * Advises, counsels, and interviews children, caregivers, household members, and others to gather information and evidence for assessment in determining a disposition in regard to abuse/neglect allegations. * Advises, counsels, and interviews alleged perpetrators regarding alleged abuse and/or neglect of victim children. * Advises, counsels, and interviews alleged victims regarding allegations of abuse and/or neglect. * Interviews collateral children as witnesses or for information regarding allegations of abuse and/or neglect. * Interviews home members as possible witnesses or for information regarding allegations of abuse and/or neglect. * Interviews collateral staff to include medical/mental health professionals, school staff, law enforcement, facility staff, facility administration, CPA administration, case managers, etc. to determine patterns of behaviors, as possible witnesses to abuse/neglect, to provide background information or evidence that can support a disposition. * Observes forensic Interviews and corroborates information provided to assist in determining allegations of abuse and/or neglect. * Interacts with FACN (Forensic Assessment Center Network), as needed for medical child abuse expert opinion on abuse/neglect. Visits child to assess the child's safety, to plan for recommendations of placement changes as needed, implement safety plans and relay concerns to Conservatorship regarding the wellbeing of the child. * Interviews children about their well-being, conditions of their placement, safety concerns and allegations of abuse and/or neglect. * Obtains progress notes for children. * Assesses safety of children in care. * Execute safety plans by collaborating with caregivers * Shares placement concerns with CVS/SSCC so they may decide if placement change is needed Removes children in dangerous situations from homes and admits children to emergency shelters until foster homes are found. * Coordinates with necessary parties to remove children in dangerous situations from placements and implements safety plans as needed. * Assesses Danger Indicators and implements safety plans as needed to include coordinating removal of children from a placement and restricting placement of additional children in foster homes dependent upon the emergent nature of the situation. * Coordinates and provides concerns to Conservatorship/Placement and makes recommendations on removing children from residential care setting to ensure safety. Arranges for educational, medical, and psychiatric examinations or treatments. * Makes suggestions for necessary examinations/evaluations based upon evidence or statements gathered during an investigation to clarify or make a determination of abuse and/or neglect. * Obtains/documents results of examinations/evaluations to corroborate statements or medical opinions regarding allegations of abuse and/or neglect. Studies, recruits, and recommends foster families to provide care for abused or neglected children. * Obtains and Reviews Home Assessments on foster families that provide care for abused or neglected children. * Conducts investigations on foster families to evaluate any concerns. * Reviews home assessment for concerning or conflicting information and notify HHSC if necessary. * Reviews training documents and certifications for compliance and current status of foster families. * Makes recommendations to HHSC, contracts, CVS, and other partner agencies based on concerns raised from the home history and home assessment. * Participates in joint staffing with partner agencies. Monitors foster homes and children to ensure that the children's needs are met. * Conducts abuse/neglect investigations to ensure children are safe. * Assesses placements to ensure children are provided with food, clothing, shelter. * Assesses placements and medication logs to ensure proper administration of medications to children. * Notifies partner agencies/divisions of concerns. Prepares documentation and seeks court orders for emergency protective services actions. * Prepares Legal documentation for emergency protective services actions. * Prepares affidavits to present to legal if required by Conservatorship or other agency/division to support case planning. * Provides information to partner agencies/divisions as needed to assist in their legal filings. Prepares and maintains case documentation. * Documents findings of investigations regarding abuse/neglect * Follows policy requirements for timely documentation. * Ensures external files are documented and uploaded. May investigate reports alleging illegal child-care and/or standards violations in licensed and registered child care facilities. * Investigates referrals that allege abuse/neglect and exploitation of children in operations that are licensed by HHSC. * Conducts observations/inspections of facilities and foster homes for any plain sight minimum standards deficiencies, documenting by note/photograph/video any concerns and relaying those to HHSC. * Communicate with Health and Human Services (HHSC) to assist them in addressing minimum standards related concerns observed during RCCI Investigations. * Coordinates with HHSC during an investigation to share findings and concerns and to learn about any compliance issues HHSC has. May prepare routine reports May participate in community awareness activities. * Attends various conferences to engage in continuing education and improvement of Investigative skills. * Attends community awareness events that support the mission and values of DFPS and RCCI in particular. May testify in court. * Prepares for and testifies in criminal and civil courts, including State Office of Administrative Hearings regarding evidenced gathered during an investigation and actions taken by Investigator during an investigation to support the findings. Performs related work as assigned. Knowledge, Skills and Abilities (KSAs): * Knowledge of the laws and regulations related to child care, abuse, and neglect; child development principles and theories and of family dynamics; community social services resources; the laws and regulations related to child protective services; and crisis intervention techniques and skills. * Knowledge of the Family Code and other laws and regulations relating to children and their care such as the Texas Child Care Licensing Act. * Knowledge of intellectual disabilities, emotional disturbance, physical handicaps, development disabilities, and treatment measures as applied to children. * Skill in assessing immediacy of harmful situations, which might result in injury or death to a child and ability to take appropriate action. * Skill in establishing and maintaining effective working relationships. * Skill in effective verbal and written communication. * Ability to manage hostility and resistance to regulation in a professional, non-defensive manner. * Ability to travel. * Skill in interviewing. * Ability to obtain information and conduct investigations, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license. Initial Screening Criteria: Residential Child Care Investigator I: *Candidates must be current or former Child Protective Investigations (CPI) Worker IVs to be eligible for the Residential Child Care Investigator I position.* An accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Residential Child Care Investigator II: An accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Residential Child Care Investigator for two years AND Child Care Investigation Specialist Certification OR currently employed as a Residential Child Care Investigator II OR previous experience as a Residential Child Care Investigator II in Texas Department of Family and Protective Services. Additional Information: This position may be filled at any level from a RCI Investigator I to an RCI Investigator II. Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly-hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Under general supervision, is responsible for performing personnelinvestigative work relating to Fire Fighter entrance processes includingwork history, character and credentials of applicants into the SA FireDepartment. Exercises no supervision. Work Location Public Safety Headquarters - 315 S. Santa Rosa, San Antonio, TX (78205) Work Hours 7:45 a.m. - 4:30 p.m., Monday - Friday Essential Job Functions * Investigates all applicants under employment consideration to determine and verify past work history, character, and work qualifications. * Meets with applicants to discuss Personal History Statements. * Conducts criminal investigation and driving records compliance verifications through the Texas Criminal Investigations Center and Federal Bureau Investigations. * Conducts workshops for Candidate Physical Assessment Testing and proctors Ergometrics evaluations. * Submits written reports of all investigation findings to appropriate authority and prepares necessary correspondence, as required by the particulars of the investigation. * Completes disqualification letters and compiles packets when applicants appeal to Fire Fighter' and Police Civil Service Commission. * Completes summaries of investigations for City Manager review and approval. * Performs related duties and fulfills responsibilities as required. Job Requirements * Two years of college from an accredited college or university with preferable coursework in Human Resources, investigations, or related field. * Two (2) years of experience in investigatory work, preferably personnel investigations. * Valid Class "C" Driver's License. * Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Preferred Qualifications * Polygraph examination experience. * Knowledge of personnel investigation techniques and methodologies. * Experience in performing personnel investigations. * Experience in applying and interpreting employment law, such as the Fair Labor Standards Act, Equal Employment Opportunity, and the American with Disabilities Act. * Experience with Microsoft Office (specifically Outlook, Word, Excel, & PowerPoint). Applicant Information * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. * Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. * If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities * Knowledge of methods and techniques of personnel investigations. * Skill in utilizing a personal computer and associated software programs. * Ability to conduct investigations in a tactful manner to obtain pertinent information. * Ability to become familiar with city streets and business locations. * Ability to prepare completed and accurate reports. * Ability to understand and ensure compliance with Administrative Directives, City policies and procedures, and Fire Fighters' and Police Officers' Civil Service Commission Rules. * Ability to communicate clearly and effectively. * Ability to perform all the physical requirements of the position, with or without accommodations. * Working conditions are in an office environment.

WHY WORK FOR DFPS? The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. Functional Title: CPI Investigative Supervisr I Job Title: CPI Investigative Supervisr I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 8806 Closing Date: 03/05/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: HOUSTON Job Location Address: 3 NORTHPOINT DR Other Locations: Houston MOS Codes: 31D, 35L, 35M, 68X, 73A, 311A, 351L, 351M, HM, IS, NC, 183X, 230X, 683X, 783X, IV, MST, INV, ISS OAP12, 0149, 5821, 5822, 5832, 1N0X1, 4C0X1, 4E0X1, 14NX, 42SX, 43HX, 71SX, 0868, 66C, 47L, 66R 67D, L24A, 001387 Brief : The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit's performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%) Total Time Spent: 100% Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program. Specialized knowledge of INV/AR program and child welfare practice Strong verbal and written communication skills Skill at establishing and maintaining productive working relationships both internally and externally. Ability to operate a personal computer and use various software packages Ability to prepare clear and concise reports. Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to work with people from a variety of backgrounds and professions. Ability to represent Child Protective Investigations effectively with key stakeholders Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes. A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations Additional Information: This position may be filled at any level from a Child Protective Services Supervisor I to a Child Protective Services Supervisor II. Factors such as education and experience may be considered when establishing the starting salary. This posting will be used to fill positions at several offices around Harris County. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigative Supervisr I Job Title: CPI Investigative Supervisr I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 11232 Closing Date: 05/18/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $6,281.33 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: HOUSTON Job Location Address: 13838 BUFFALO SPEEDWAY Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Brief : The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit's performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%) Total Time Spent: 100% Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program. Specialized knowledge of INV/AR program and child welfare practice Strong verbal and written communication skills Skill at establishing and maintaining productive working relationships both internally and externally. Ability to operate a personal computer and use various software packages Ability to prepare clear and concise reports.Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to work with people from a variety of backgrounds and professions. Ability to represent Child Protective Investigations effectively with key stakeholders Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations Additional Information: This position may be filled at any level from a Child Protective Services Supervisor I to a Child Protective Services Supervisor II. Factors such as education and experience may be considered when establishing the starting salary. This posting will be used to fill positions at several offices around Harris County. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Environmental Investigator - Basic Galveston County Health District is seeking a motivated and detail-oriented Environmental Investigator-Basic to join our Environmental Health Services team. In this role, you will support countywide Air and Water Pollution Services through investigations, compliance inspections, enforcement activities, and public education efforts to protect environmental and public health across Galveston County. Why Join Us? We don't just offer a job - we offer a career with fantastic benefits, including: ✅ Amazing retirement package to secure your future ✅ Affordable medical insurance to keep you and your family covered ✅ Generous paid time off so you can recharge ✅ FREE life insurance & long-term disability for peace of mind ✅ FREE parking because the little things matter too! What You'll Do: • Assist in the countywide Air and Water Pollution Services program through multimedia investigation, enforcement, abatement, sampling, testing, and pollution education • Investigate citizen complaints related to air and water quality concerns • Schedule and conduct inspections of pollution sources to determine compliance with federal, state, and local environmental laws, regulations, ordinances, and permit requirements • Monitor ambient air quality and conduct stormwater sampling of conveyance systems • Conduct grease and grit trap inspections • Document violations and identify required corrective actions • Prepare complete, accurate, and timely written reports for investigations, inspections, and monitoring activities • Complete all required data entry and maintain the division workload tracking system • Prepare enforcement referrals and compile documentation for court cases • Provide environmental quality data and technical information to other agencies and the general public • Maintain, calibrate, and properly use field and monitoring equipment • Provide technical guidance to municipal and industrial entities regarding compliance requirements • Perform laboratory analysis and interpret environmental data • Provide testimony at court hearings when requested • Complete cross-training in all environmental compliance programs, including air and water complaints, air investigations, stormwater sampling, wastewater inspections, grease trap inspections, air monitoring, and construction site inspections • Specialize in and lead at least one assigned environmental program • Perform other duties as assigned by the supervisor What We're Looking For: • Bachelor's Degree from an accredited college or university in a natural science, preferably Environmental Science • Minimum of 1 year of experience working with environmental regulations, permits, monitoring equipment, pollution control techniques, or compliance programs preferred • Experience conducting field sampling for air and water mediums preferred • Experience conducting compliance inspections or investigations within the regulated community preferred • Experience writing technical and investigative reports • Experience working in Public Service or Public Health preferred • 40-hour HAZWOPER Certification (must be obtained within one year of employment and renewed annually) • Strong initiative, sound judgment, and ability to work independently • Excellent time management and multitasking skills • Strong written and verbal communication skills • Customer service oriented with the ability to serve individuals from diverse backgrounds • Proficient in Microsoft Office applications and general computer use • Ability to operate office equipment including computers, printers, copiers, and multi-line phones • Ability to provide spur-of-the-moment transportation without reliance on organization vehicles • Valid Texas driver's license or ability to obtain one; DMV check may be required • Willingness to work early mornings, evenings, and weekends as needed • Must comply with GCHD Immunization Policy and ICS training requirements • Must pass a criminal background check and drug/alcohol screening Equivalent education and experience may be considered Application Deadline: Open Until Filled No phone calls, please ADA / EEO / DFWP Our Mission: Protecting and Promoting the One Health of Galveston County

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: RCI Investigator I Trainee Job Title: RCI Investigator I Trainee Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 12779 Closing Date: 02/13/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,581.33 - $5,372.41 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 This position serves as a Residential Child Care Investigator and performs entry-level child protective services work within Child Care Investigations. Work involves obtaining information, investigating reports of alleged abuse, neglect, or exploitation of children in licensed and unlicensed foster homes, Child Placing Agencies, Residential Treatment Centers, and Group Homes. Participating in taking corrective action, working under close supervision, with minimal latitude for the use of initiative and independent judgment. HELP US MAKE A DIFFERENCE: To explore more of what Residential Child Care Investigators do, click here. For a realistic job preview of this position and to learn more about DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Obtains information and investigates reports of alleged abuse or neglect and emergency situations, and coordinates with other divisions and/or outside agencies to take corrective actions. * Investigates, with supervisory support, referrals that allege abuse/neglect of children placed in licensed or unlicensed facilities and foster homes initiating cases within 24 to 72 hours depending on emergency criteria. * Discusses and coordinates with the supervisor to document findings of investigations regarding abuse/neglect. * Maintains investigative documentation so that information is readily available for coordination with other divisions regarding taking corrective actions, as requested by CCI Leadership. Assesses child's needs for degree and priority of services and develops service plans. * Gathers draft or completed versions of service plans from Conservatorship and/or the facility/agency with placement of the child, and review for comparison to what degree and priority of services are being provided based on the needs of the child. Discuss findings and seek guidance from Supervisor regarding investigative task or any coordination that may be required based on the reviews. * Coordinates with other divisions to make recommendations on modifications to service plans based upon the needs of the child after review of service plans and ability of placements to meet those needs. This task will be completed jointly with a Supervisor and/or Mentor. * Coordinates with HHSC to make notifications when a provider is unable or unwilling to meet the parameters of service plans for children. Advises, counsels, and interviews children, parents, caregivers, family members, and others to gather social, functional, and physical and mental health information for evaluation. * Advises, counsels, and interviews children, caregivers, household members, and others to gather information and evidence for assessment in determining a disposition in regard to abuse/neglect allegations. * Advises, counsels, and interviews alleged perpetrators regarding alleged abuse and/or neglect of victim children. * Advises, counsels, and interviews alleged victims regarding allegations of abuse and/or neglect. * Interviews collateral children as witnesses or for information regarding allegations of abuse and/or neglect. * Interviews home members as possible witnesses or for information regarding allegations of abuse and/or neglect. * Interviews collateral staff to include medical/mental health professionals, school staff, law enforcement, facility staff, facility administration, CPA administration, case managers, etc. to determine patterns of behaviors, as possible witnesses to abuse/neglect, to provide background information or evidence that can support a disposition. * Observes forensic Interviews and corroborates information provided to assist in determining allegations of abuse and/or neglect. * Interacts with FACN (Forensic Assessment Center Network), as needed for medical child abuse expert opinion on abuse/neglect. Visits child to assess the child's safety, to plan for recommendations of placement changes as needed, implement safety plans and relay concerns to Conservatorship regarding the wellbeing of the child. * Interviews children about their well-being, conditions of their placement, safety concerns and allegations of abuse and/or neglect. * Obtains progress notes for children. * Assesses safety of children in care. * Execute safety plans by collaborating with caregivers * Shares placement concerns with CVS/SSCC so they may decide if placement change is needed Removes children in dangerous situations from homes and admits children to emergency shelters until foster homes are found. * Coordinates with necessary parties to remove children in dangerous situations from placements and implements safety plans as needed. * Assesses Danger Indicators and implements safety plans as needed to include coordinating removal of children from a placement and restricting placement of additional children in foster homes dependent upon the emergent nature of the situation. * Coordinates and provides concerns to Conservatorship/Placement and makes recommendations on removing children from residential care setting to ensure safety. Arranges for educational, medical, and psychiatric examinations or treatments. * Makes suggestions for necessary examinations/evaluations based upon evidence or statements gathered during an investigation to clarify or make a determination of abuse and/or neglect. * Obtains/documents results of examinations/evaluations to corroborate statements or medical opinions regarding allegations of abuse and/or neglect. Studies, recruits, and recommends foster families to provide care for abused or neglected children. * Obtains and Reviews Home Assessments on foster families that provide care for abused or neglected children. * Conducts investigations on foster families to evaluate any concerns. * Reviews home assessment for concerning or conflicting information and notify HHSC if necessary. * Reviews training documents and certifications for compliance and current status of foster families. * Makes recommendations to HHSC, contracts, CVS, and other partner agencies based on concerns raised from the home history and home assessment. * Participates in joint staffing with partner agencies. Monitors foster homes and children to ensure that the children's needs are met. * Conducts abuse/neglect investigations to ensure children are safe. * Assesses placements to ensure children are provided with food, clothing, shelter. * Assesses placements and medication logs to ensure proper administration of medications to children. * Notifies partner agencies/divisions of concerns. Prepares documentation and seeks court orders for emergency protective services actions. * Prepares Legal documentation for emergency protective services actions. * Prepares affidavits to present to legal if required by Conservatorship or other agency/division to support case planning. * Provides information to partner agencies/divisions as needed to assist in their legal filings. Prepares and maintains case documentation. * Documents findings of investigations regarding abuse/neglect * Follows policy requirements for timely documentation. * Ensures external files are documented and uploaded. May investigate reports alleging illegal child-care and/or standards violations in licensed and registered child care facilities. * Investigates referrals that allege abuse/neglect and exploitation of children in operations that are licensed by HHSC. * Conducts observations/inspections of facilities and foster homes for any plain sight minimum standards deficiencies, documenting by note/photograph/video any concerns and relaying those to HHSC. * Communicate with Health and Human Services (HHSC) to assist them in addressing minimum standards related concerns observed during RCCI Investigations. * Coordinates with HHSC during an investigation to share findings and concerns and to learn about any compliance issues HHSC has. May prepare routine reports May participate in community awareness activities. * Attends various conferences to engage in continuing education and improvement of Investigative skills. * Attends community awareness events that support the mission and values of DFPS and RCCI in particular. May testify in court. * Prepares for and testifies in criminal and civil courts, including State Office of Administrative Hearings regarding evidenced gathered during an investigation and actions taken by Investigator during an investigation to support the findings. Performs related work as assigned. Knowledge, Skills and Abilities (KSAs): * Knowledge of the laws and regulations related to child care, abuse, and neglect; child development principles and theories and of family dynamics; community social services resources; the laws and regulations related to child protective services; and crisis intervention techniques and skills. * Knowledge of the Family Code and other laws and regulations relating to children and their care such as the Texas Child Care Licensing Act. * Knowledge of intellectual disabilities, emotional disturbance, physical handicaps, development disabilities, and treatment measures as applied to children. * Skill in assessing immediacy of harmful situations, which might result in injury or death to a child and ability to take appropriate action. * Skill in establishing and maintaining effective working relationships. * Skill in effective verbal and written communication. * Ability to manage hostility and resistance to regulation in a professional, non-defensive manner. * Ability to travel. * Skill in interviewing. * Ability to obtain information and conduct investigations, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license. Initial Screening Criteria: Residential Child Care Investigator Specialist I Trainee: An accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Experience in social work is preferred. Graduation from an accredited four-year college or university with major coursework in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or a related field is generally preferred. Additional Information: This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly-hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS? The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. Functional Title: CAC Investigator Job Title: CPI Investigator II Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 11072 Closing Date: 02/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-18 Salary Range: $3,816.65 - $5,071.87 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: HOUSTON Job Location Address: 2500 BOLSOVER ST Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 The Child Assessment Center (CAC) investigations team handles a wide range of cases such as serious child injuries, near fatalities, medically fragile and sexual abuse. Due to the nature of these cases, collaboration with law enforcement is common. Investigators may also participate in forensic interviews at children's advocacy centers. This role provides extensive on-the-job experience and exposure to critical cases, offering a learning opportunity that many investigators may not encounter. Brief : Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year. A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): * Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. * Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. * Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities. * Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. * Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. * Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. * Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. * Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner. * Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody. * Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. * Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. * Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. * Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. * Attends and participates in training/meetings/staffings. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs): * Knowledge of child development * Knowledge of family dynamics * Skill in effective verbal and written communication * Skill in establishing and maintaining effective working relationships * Skill in problem solving techniques * Ability to operate a personal computer * Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm * Ability to be on call on a rotating basis and work irregular hours * Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services. Child Investigations Specialist IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria * Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. * Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. * Bilingual (English/Spanish) preferred. * Typing and writing proficiency or writing-related experience/education. Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment here: DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Performs routine investigative work. Work involves conducting investigations. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Conducts investigations of inmate grievances concerning reported and suspected violations of laws, rules, and regulations; assists in collecting evidence and data; obtains, verifies, and records evidence and documents for use in investigations; and contacts and interviews potential witnesses and complainants. B. Prepares records, correspondence, and reports; and evaluates and summarizes investigative findings. C. Prepares cases for presentation at hearings and in court; and presents testimony and evidence at hearings and court proceedings. D. Trains clerical staff. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Three years full-time, wage-earning criminal justice, clerical, administrative support, or technical program support experience. Thirty semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each year of experience. 3. Investigative experience preferred. B. Knowledge and Skills 1. Knowledge of investigative techniques, rules of evidence, and laws governing the activities regulated by the agency and court procedure. 2. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill to review technical data and prepare technical reports. 9. Skill in conducting complex investigations by personal interviews and examination of records. 10. Skill to gather facts, evaluate findings, and prepare concise reports. 11. Skill to testify in hearings and court proceedings. 12. Skill to train others. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, tape recorder, fax machine, telephone, dolly, and automobile.

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Overview Help Accepting applications Open & closing dates 01/02/2026 to 09/30/2026 Salary $76,463 to - $118,204 per year The salary information above does not include locality pay. See the Additional Information section for more details on locality pay by region. Pay scale & grade SV H - I Locations Many vacancies in the following locations: Atlanta, GA Hanover, MD Las Vegas, NV Dallas, TX Show morefewer locations (2) Herndon, VA Springfield, VA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential I - This recruitment provides promotion opportunity to a higher banded position without further competition. Promotion is not guaranteed and is dependent on agency needs and supervisory recommendation. Job family (Series) * 1810 General Investigation Supervisory status No Security clearance Secret Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness * National security Financial disclosure No Bargaining unit status No Announcement number DE-12859500-26 Control number 853470300 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to All U.S. Citizens and U.S. Nationals Duties Help These vacancies will be filled through DHS/TSA's Direct-Hire Authority pursuant to TSA MD 1100.30-26. Under the Direct-Hire Authority, category grouping and Veterans' Preference does not apply. Investigations (INV) promotes the integrity, efficiency, and effectiveness of TSA's people, programs, and resources through objective criminal and administrative investigations. This investigator position is located in INV Field Operations (FO). Duties include but are not limited to: * Plans, conducts, documents, and finalizes administrative cases. Utilizes a broad knowledge of investigative techniques and sources to develop a strategy for each separate case. Receives additional guidance from the supervisor at the outset of assignments that involve unfamiliar issues or unusual techniques. When criminal investigations are determined necessary, refers cases as appropriate and follows up on status of investigation. Provides administrative support in conducting investigations. * Performs a wide variety of administrative and operational functions such as gathering and assessing information to determine facts. Incumbent is responsible for gathering information, identifying and analyzing issues & allegations necessary for discovering evidence, coordinating & conducting interviews, researching standards, and reporting the findings of a thorough, complete investigation or inquiry. * Conducts fact-finding, interviews witnesses and suspects on administrative cases involving allegations against non-supervisory and supervisory TSA employees, contractors, regulated parties and individuals with a nexus to the investigation. Consults senior investigators, as needed, to overcome technical and nuanced barriers impacting investigative objectives. * Implements accepted methodology, procedures, precedents, and techniques to a broad scope of administrative investigations. Performs investigative activities in accordance with administrative laws, DHS, and TSA regulations. Incumbent applies some discretion to select the most appropriate approach in the application of complex techniques and contributes to developing new solutions to achieve investigative goals. * Participates in cross-organizational or interrelated investigations that include interagency and intergovernmental teams to ensure discrepancies, in findings, are resolved and confirms the investigation is supported by evidence sufficient to Investigations' standards. * Performs intra- and interdivisional requests for investigative assistance, to include interviews, physical and electronic surveillance, and other support functions in furtherance of administrative, civil, and criminal investigations throughout the United States and Outside of the Continental United States. Applies the relevant jurisdictional precedent, or legal standard, in gathering and interpreting evidence material to the trier of fact. * Facilitates and prepares, sworn statements, affidavits and serves administrative subpoenas and other official investigative correspondence. Prepares accurate, concise, and comprehensive reports of investigation for presentation to Division management officials and/or other adjudicating entities. Provides practicable assistance to criminal investigators in administrative and criminal investigative activities as needed. The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex. Requirements Help Conditions of employment * You must possess U.S. Citizenship or be a U.S. National. * You must have reached the minimum age (18) at the time of application. * You must complete a favorable Background Investigation (BI). * Selective Service registration is required. * Must be able to obtain and maintain a Secret security clearance based on a Special Background Investigation (SBI). * Must successfully complete pre- and post-employment drug/alcohol test. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Qualifications To qualify for the SV-H Pay Band (equivalent to GS-11/12): A. Experience: You must have one year of specialized experience at the SV-G or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: * Applying knowledge of investigative techniques to independently conduct investigations; * Conducting fact finding interviews with witnesses or subjects of investigation; and * Preparing written reports of findings. OR B. Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR C. Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements, and may be computed by first determining the total qualifying experience as a percentage of the experience required for the position; then determining the education as a percentage of the education required for the position; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for the position. To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: * Planning and conducting investigations using advanced investigative techniques; * Conducting independent investigative research utilizing analytical methodologies to identify links, patterns or trends; and * Preparing written memoranda, summaries or reports of findings that include recommended actions and findings. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Please see the Required Documents section for resume requirements. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. Additional information For details on locality pay rates, click here. Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: ************ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence. More than one position may be filled from this announcement. If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of specialized experience required for this position. Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualification requirements for the position. Under the provisions of the Direct Hire Authority (DHA), rating, ranking and veterans' preference does not apply. All applicants who meet the minimum qualification requirements, as defined in the job opportunity announcement, will be referred for selection consideration. While veterans' preference does not apply in DHA, preference eligibles are encouraged to submit their supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.). You may preview the questions for this vacancy here: ******************************************************** Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Documentation is needed to verify the eligibilities you are claiming. NOTE: Your resume must clearly demonstrate how you meet this requirement or you will be deemed ineligible. Additionally, copying and pasting information from the announcement into your resume will not adequately convey your qualifications. Resume Requirements: 1. All applicants are required to submit a resume limited to two (2) pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. 2. Narrative description of duties with start and end dates (including month and year) for work experience. 3. Number of hours worked in a position (i.e., full-time or part-time). If part-time, (i.e., less than 40 hours per week) state the total number of hours worked per week. 4. If you are a current Federal employee or previous Federal employee, provide your performance level for federal civilian positions (i.e., band or grade). If your resume does not contain this information, your application will be marked as insufficient, and you will not receive consideration for this position. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate content, classified information, nor personal information such as age, gender, religion, social security number, etc. on your resume. Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. Transcripts - If you are qualifying based on education OR if there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript(s) with your application. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment. Detail Documentation: Eligible applicants who wish to qualify for this position based upon experience obtained while serving on a detail with TSA must submit signed copies of the corresponding TSA form 1160, Terms And Conditions For Temporary Internal Assignment -Detail, or an SF-52, Request for Personnel Action, as supporting documentation along with their application otherwise the experience cannot be credited. TSA Employees: Current TSA employees are strongly encouraged to submit the most recent non-Award SF-50, at the time of application, to support eligibility for Status consideration. TSA employees who do not submit the SF-50 with the application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at ************************** Current or Former Federal Civilian employees (Non-TSA): You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50 block 24 must contain a "1" or "2" AND block 34 must contain a "1" or "2." Individuals with Disabilities: Documentation of eligibility for employment under this hiring authority can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. Documentation is used to verify that the individual being hired is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability. Military Spouse Preference:If you are eligible based on one of the below, please submit the following: (1) spouse of an active-duty member of the armed forces: DD214 of spouse, marriage license, and PCS orders showing dependency (if applicable) (2) a spouse of a service member who is 100% disabled due to a service-connected injury: DD214 of spouse, marriage license, and VA Letter or disability determination showing 100% (3) spouse of a service member killed while on active duty: DD214 of spouse, marriage license, documentation from the Armed Forces casualty office If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Job Description: Purpose: Under general supervision performs duties related to the intake, screening, investigation, and compliance of applicants during the hiring process. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Investigates personal background of candidates for employment with the Austin Police Department. Review submitted electronic background history statement and supporting documents from applicant for completeness and accuracy; and to check for omissions, errors, inconsistencies, and falsifications. Communicate with applicants to discuss the background investigative process. Obtain and review offense reports, witness statements, credit reports, and other documents to determine if the candidate has the appropriate background to become a police officer. Identify, locate, and interview independent witnesses to the character and personal history of the candidate. Develop secondary references and make additional inquires to assist in determining credibility of information obtained. Compile an electronic background investigative packet to include a detailed summary of information found during the investigative process. Obtain and review applicant records from the FBI, Texas DPS, and county and municipal law enforcement agencies in accordance with TCOLE and Department policy. Update and document any changes in applicant status and/or changes to applicant Background History Statement. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of city practice, policy, and procedures. Knowledge of Texas Commission on Law Enforcement rules and regulations. Skill in oral and written communication Skill in interviewing techniques Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling conflict and uncertain situations. Skill in running, reading, and interpreting criminal histories Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to write clear and concise memorandums, analytical reports, and detailed reports and summaries. Ability to reorganize and recommend process improvement. Ability to lead and train others. Ability to establish and maintain effective working relationships with other city employees and the public. MINIMUM QUALIFICATIONS: Graduation from an accredited high school or equivalent, plus six (6) years' experience in civil service or corporate background investigations. OR Six (6) years as a law enforcement officer conducting criminal and/or administrative investigations. Licenses and Certifications Required: Must be able to obtain National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) certification within six (6) months of employment. PREFERRED QUALIFICATIONS: Previous law enforcement experience. Familiarity with Austin Police Department (APD) processes and procedures. Prior experience conducting background investigations for law enforcement positions. Notes to Candidate: 1. This position investigates the personal background of candidates for employment with the Austin Police Department. 2. Review submitted electronic background history statement and supporting documents from applicant for completeness and accuracy, check for omissions, errors, inconsistencies, and falsifications. 3. Communicate with applicants to discuss the background investigative process. 4. Obtain and review offense reports, witness statements, and other documents to determine if the candidate has the appropriate background to become a police officer. 5. Identify, locate, and interview independent witnesses to the character and personal history of the candidate. 6. Develop secondary references and make additional inquires to assist in determining credibility of information obtained. 7. Compile an electronic background investigative packet to include a detailed summary of information found during the investigative process. 8. Obtain and review applicant records from the FBI, TX DPS, and county and municipal law enforcement agencies in accordance with TCOLE and Department policy. 9. Update and document any changes in applicant status and/or changes to applicant Background History Statement. Work Location 1520 Rutherford Ln, Austin, Texas 78754 Schedule: 8:00am-5:00pm Payrate: $50,930.00 - $59,210.00 City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI: Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee's duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD, as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Important Note to Applicants: Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. This posting can close at any time after 7 days. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system EEO/AA statement: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call ************** or Texas Relay by dialing 7-1-1. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call ************** or Texas Relay by dialing 7-1-1.

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including: Retirement Plans Alternative and/or Flexible Work Schedules Paid Leave and Holidays Health Premiums paid at 100% for Full-Time Employees On-the-Job Training Tuition Assistance Program Holistic Wellness Program with Leave Incentives Career Development and Advancement Opportunities Family-Friendly Policies and Programs In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance. For a complete list of our total compensation package please visit our website at\: Total Compensation Package To view benefits available to all State of Texas employees visit\: Benefits at a Glance | ERS (texas.gov) Minimum Qualifications:Education\: Bachelor's Degree in any discipline. Experience\: 3 years experience in investigations, compliance oversight and/or audit related activities. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications Licenses and Certifications\: Valid driver's license. This position requires driving a state vehicle. Competencies: Extensive knowledge of applicable laws, rules, regulations, investigative practices and procedures. Considerable knowledge of applicable analysis methodologies, program/project planning, development, and management methodologies, performance monitoring and reporting standards, budgeting methods and procedures, financial analysis methodologies. Expert skill in establishing plans and setting objectives and goals that support overall business strategy/results; anticipating, adjusting for problems/roadblocks. Giving attention to detail and reviewing information to identify any errors and problems; ensuring consistency and clarity of information. Analyzing issues, facts, and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions. Prioritizing and organizing work assignment. Physical Requirements and Working Conditions: Light work\: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs Sitting - prolonged periods of time Standing-prolonged periods of time Hearing-perceive sound at normal speaking levels; receive information by oral communication Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading Conditions of Employment: Please read the Standard Conditions of Employment (TxDOT) for all positions. The Texas Department of Transportation is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990. Additional Applicant Information Join the front line of accountability and leave Texas better than you found it! Join the Texas Department of Transportation's Compliance Division as a Compliance Investigator I. This role is at the heart of protecting public trust by investigating fraud, waste, abuse, and serious employee misconduct. You'll work in a dynamic environment where independence and collaboration go hand-in-hand. Plan and conduct investigations that shape policy and safeguard resources. Your work will directly contribute to maintaining ethical standards and ensuring taxpayer dollars are used responsibly. You'll interact with leadership, legal teams, and external entities, making this a high-visibility position with meaningful impact. We're looking for a detail-oriented professional with strong analytical skills, excellent communication abilities, and a passion for public service. If you thrive on uncovering facts and solving complex problems, this is your opportunity. This position offers paid training/professional development, and opportunities to travel across Texas. Performs complex investigative work with emphasis on fraud, waste and abuse and serious breaches of department policy. Work involves planning, organizing, and conducting investigations in compliance with professional standards; maintaining, reviewing and preparing confidential information and other management-related programs. Work requires contact with departmental executives, managers, and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence. Essential Duties: Investigates Fraud, Waste, Abuse, and Policy Violations. Plans, organizes, and conducts investigations into suspected fraud, waste, abuse, and serious breaches of department policy. Examine and evaluate information and documentation to determine compliance with department policies, procedures, and relevant laws. Conduct interviews with informants, witnesses, and suspects. Collect and review evidence through field investigations, audits, inspections, or studies. Perform responsible administrative work and special assignments. Use statistical analysis methods and automated investigation/management information systems. Monitor changes in policies, procedures, and relevant laws. Maintain, review, and prepare confidential information and other management-related program. Perform other job responsibilities as assigned. TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. Click on the appropriate occupational category to view the MOS codes.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigator- Recovery Unit Job Title: CPI Investigator IV Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 3E Posting Number: 12589 Closing Date: 02/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $4,263.16 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: SHERMAN Job Location Address: 2607 N LOY LAKE RD Other Locations: Bonham; Corsicana; Dallas; Ennis; Garland; Grand Prairie; Greenville; Irving; Kaufman; Lewisville; Mckinney; Plano; Rockwall; Rowlett; Sherman; Waxahachie MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Brief : The position will conduct investigations primarily in Region 3 East counties experiencing a high number of delinquent investigations. Work will include investigations of new and/or delinquent investigations, courtesy requests, and after-hours routing and case assignments. The position will also provide consultation and assistance to staff, law enforcement, and stakeholders regarding complex protective services cases and issues. The position could serve as a mentor and provide training to investigation staff. Essential Job Functions (EJFs): * Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. * Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. * Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities. * Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. * Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. * Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. * Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. * Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner. * Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody. * Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. * Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. * Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. * Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. * Attends and participates in training/meetings/staffings. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. Knowledge Skills Abilities (KSAs): * Knowledge of child development * Knowledge of family dynamics * Skill in effective verbal and written communication. * Skill in establishing and maintaining effective working relationships. * Skill in problem solving techniques * Ability to operate a personal computer. * Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. * Ability to be on call on a rotating basis and work irregular hours. * Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Services Specialist II: Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Protective Services Specialist III: Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services. Child Protective Services Specialist IV: Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Qualifications: Current INV II or IV Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment here: DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Performs moderately complex investigative work. Work involves conducting investigations. Works under general supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Conducts investigations of inmate grievances regarding alleged violations of laws, rules, and regulations; collects evidence and data; and contacts and interviews inmates and potential witnesses. B. Prepares records, correspondence, and reports; evaluates and documents investigative findings; reviews and maintains evidence and documents for use in investigations; and assists in determining trends and resolving problems. C. Prepares cases for presentation; and presents testimony and evidence at hearings and court proceedings. D. Trains and supervises the work of others. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Five years full-time, wage-earning criminal justice, clerical, administrative support, or technical program support experience. Thirty semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each year of experience. 3. Investigative experience preferred. 4. Experience in the supervision of employees preferred. B. Knowledge and Skills 1. Knowledge of investigative techniques, rules of evidence, and laws governing the activities regulated by the agency and court procedure. 2. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill to review technical data and prepare technical reports. 9. Skill in conducting complex investigations by personal interviews and examination of records. 10. Skill to gather facts, evaluate findings, and prepare concise reports. 11. Skill to testify in hearings and court proceedings. 12. Skill to train and supervise the work of others. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, tape recorder, telephone, dolly, and automobile.

Performs routine investigative work. Work involves conducting investigations. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Conducts investigations of inmate grievances concerning reported and suspected violations of laws, rules, and regulations; assists in collecting evidence and data; obtains, verifies, and records evidence and documents for use in investigations; and contacts and interviews potential witnesses and complainants. B. Prepares records, correspondence, and reports; and evaluates and summarizes investigative findings. C. Prepares cases for presentation at hearings and in court; and presents testimony and evidence at hearings and court proceedings. D. Trains clerical staff. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Three years full-time, wage-earning criminal justice, clerical, administrative support, or technical program support experience. Thirty semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each year of experience. 3. Investigative experience preferred. B. Knowledge and Skills 1. Knowledge of investigative techniques, rules of evidence, and laws governing the activities regulated by the agency and court procedure. 2. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill to review technical data and prepare technical reports. 9. Skill in conducting complex investigations by personal interviews and examination of records. 10. Skill to gather facts, evaluate findings, and prepare concise reports. 11. Skill to testify in hearings and court proceedings. 12. Skill to train others. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, tape recorder, fax machine, telephone, dolly, and automobile.