Investigator jobs at Trustmark - 229 jobs

To identify, review, and investigate insider risk activity with an emphasis on counterintelligence threats across Navy Federal's corporate enterprise. Conduct full scope complex investigations into potential foreign collection, unauthorized disclosures, foreign intelligence influence, and misuse of access to protect sensitive information, personnel, and assets. Partner across Fraud, Information Security, IT, HR, Legal, Compliance, Technology, and Operations to mitigate risk and strengthen enterprise resilience. Ensure adherence to applicable federal and state laws, rules and regulations, and Navy Federal policies. Work is performed in an independent manner under general direction. Responsibilities Investigate insider threat indicators and counterintelligence risks (e.g., unauthorized disclosures, suspicious contacts, data misuse, foreign influence, and compromise of sensitive information) from multiple channels and referral sources Conduct structured interviews, evidence collection, and documentation; ensure chain of custody and preservation of evidence per applicable laws, regulations, and corporate procedures Analyze behavioral, technical, and contextual signals (e.g., anomalous access, travel patterns, workplace conduct, financial stressors) to assess likelihood and impact of insider events Perform risk assessments and case triage, prioritizing investigations based on threat severity, business impact, and regulatory exposure Develop investigative plans and produce detailed reports (findings, supporting facts, and recommended actions) for leadership, HR, Legal, and Compliance Collaborate with HR, Legal, Compliance, IT Security, Physical Security, and business units to develop corrective actions, response plans, and control enhancements Maintain liaison with federal agencies and industry partners to share threat intelligence, best practices, and deconflict activity when appropriate Support policy, governance, and awareness programs for insider risk and counterintelligence; contribute to training content and targeted communications Monitor and evaluate insider risk tooling and workflows (e.g., DLP, UEBA, access controls) and recommend improvements to detection and case management Prepare data and metrics for analysis and executive reporting; identify trends, systemic issues, and control gaps Advise on preventive measures (e.g., segregation of duties, privileged access reviews, travel/security advisories, pre-employment and continuous evaluation enhancements) Maintain knowledge of applicable federal and state laws, rules, and regulations, and Navy Federal policies and procedures Preferred: Investigate fraud-related activities as needed, leveraging expertise in fraud detection and prevention. Performs other duties as assigned Qualifications Credentialed federal agent (former/retired)- counterintelligence investigative and operational authorities Bachelor's degree in Criminal Justice, Security Studies, Intelligence, Business Administration, or related field; or equivalent combination of education, training, and experience Demonstrated extensive experience conducting insider threat and/or counterintelligence investigations in a corporate and/or federal environment Expert knowledge of insider risk frameworks and counterintelligence principles (e.g., unauthorized disclosure prevention, foreign contact risk, tradecraft indicators) Extensive experience working cross-functionally with HR, Legal, Compliance, IT Security, and Operations in sensitive investigations Expert skill applying analytical techniques to correlate behavioral, access, and contextual data and develop defensible conclusions Expert investigative, research, analytical, and problem-solving skills, including structured interviewing and elicitation Expert skill exercising initiative and sound judgment to make timely, risk-based decisions in high-stakes cases Expert written and verbal communication skills, including executive-ready reports and briefings Expert organizational, planning, and time management skills; able to manage multiple complex cases simultaneously Expert skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations Expert skill building relationships through rapport, trust, diplomacy, and tact; able to influence and negotiate in sensitive matter Expert proficiency with case management and productivity tools (word processing, spreadsheet, and presentation software) Position based in Navy Federal Headquarters, Vienna, VA campus Desired Qualifications Master's degree in Criminal Justice, Security, Intelligence, Business, or related field Experience in federal counterintelligence and/or insider threat programs (e.g., DoD, IC, DHS) Experience working corporate insider risk leadership Working knowledge of relevant frameworks and directives (e.g., EO 13587, ICD 704/705, NISP/32 CFR Part 117, applicable privacy and labor requirements) Familiarity with Navy Federal products, services, programs, policies, and procedures Experience with DLP, UEBA, SIEM, IAM/privileged access monitoring, and related investigative tooling Fraud investigative experience within financial services (transactional analysis, red flags, loss mitigation) is preferred but not required Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Investigator is responsible to conduct the transactional activity reviews and due diligence on potential AML risks associated with existing or potential clients with the purpose that the client does not present undue legal, regulatory, or reputational risk to Cathay Bank. Interface with branch/lending staff to obtain information related to their client's transaction activity and documentation provided. ESSENTIAL FUNCTIONS Maintains a current knowledge of the Bank Secrecy Act and related anti-money laundering and OFAC regulations. Conducts account analysis to detect trends and patterns, irregular transaction behavior. Sends requests to account officers to provide supporting documentation on unusual transactions. Organizes and summarizes the analysis performed into cohesive and concise narrative to enrich the client profile. Completes SARs (if necessary) in a timely manner. Ensures that analysis information and documentation is organized and maintained appropriately. Researches detailed information, including names and accounts provided by multiple sources to determine if there is evidence of criminal activity. Ensures accurate tracking of assignments and requests for documentation for proper tracking of deadlines, as well as following up on pending items in a timely manner. Coordinates with the AVP Manager to resolve issues, discuss patterns and trends, policy changes, etc. Performs other responsibilities assigned by the BSA Officer or designee. Regular overtime is required; this includes occasional weekend days. QUALIFICATIONS Education: Bachelor's Degree in related fields of business or finance, preferred. Experience: 3 or more years of investigative or related experience with specific emphasis on BSA/AML, SDD/KYC and OFAC. Familiarity with U.S. BSA/AML Laws/Regulations required. Skills/Ability: Strong understanding of Financial Institutions and relevant products/services. Strong analytical and problem resolution skills. Excellent communication skills, both written and verbal. Ability to work well independently and with others. Ability to multi-task prioritize deliverables in a timely and effective manner. Flexibility to adapt to changing priorities to meet business needs. Proficient in the Microsoft suite of products and Internet-based research. OTHER DETAILS $31.25 - $36.06 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for incentive compensation. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Employee Applicant Privacy Notice Who we are: Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at ********************************************** The Role We are seeking a talented and self-motivated Senior Fraud Investigator to support our Fraud Investigations team. This role will be responsible for the training of a team of Fraud Investigators who are responsible for conducting independent reviews and analysis of possible suspicious activity to ensure compliance with regulatory institutions and Galileo policies and procedures. The Senior Fraud Investigator is responsible for conducting holistic reviews of Fraud Investigators' research, documented analysis/findings, and conclusions as it relates to financial crime activity to ensure the utmost quality investigations. This person will assist in the development and guidance of our Fraud Investigative team and report directly to the Senior Manager of Fraud Investigations. What you'll do: * Evaluate Fraud or abusive behavior is identified and may warrant a SAR filing. The Senior Fraud Investigator will ensure determinations are appropriate, fully supported, and clearly documented, for fraud claim cases * Collaborates with other internal SoFi departments, vendors, law enforcement, etc. to resolve issues and works to proactively minimize losses * Train, coach, develop, and monitor fraud investigations staff to ensure an excellent member experience * Establishes positive employer-employee relationships, and promotes a high level of employee morale, trust, and integrity * Develop, maintain, and implement policies/procedures to mitigate and proactively address fraudulent activity * Conduct team meetings to enhance teamwork ensuring good staff morale * Knowledge of risk strategies and creation of an open communication forum to iterate policies * Communicate significant issues to Management; make recommendations when weaknesses are identified * Respond promptly and exercise exceptional communication skills in an effort to optimize each contact with customers, partners, and external vendors/banks * Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction * Foster a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls. * Partner with member-facing teams to ensure there is clear communication and understanding of fraud referrals and policies * Handle any special projects as assigned by management * Promote SoFi values in the daily work and management of the team What you'll need: * 3+ years of relevant fraud investigation experience in financial services or other related industry * Minimum of 1 year of managing a team of fraud investigators (Team lead or supervisor) * Fraud SAR filing experience required * Proven background in customer service * Demonstrated ability to communicate effectively with all levels of the organization and across different business lines * Ability to successfully lead and manage direct reports, including training, mentoring, and counseling * Strong attention to detail with a focus on quality reviews * Excellent organizational, verbal, written, and interpersonal skills are required * Must be able to multitask, adapt well to changing priorities, and effectively prioritize responsibilities to meet critical deadlines * Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure * Excellent analytical skills required Nice to Have: * Applicable certifications, for example, CFE, CAMS, etc * Currently participating in peer groups to stay abreast of industry happenings Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

The Market Regulation Department of CME Group is responsible, in part, for satisfying statutory and regulatory provisions associated with operating designated contract markets. Market Regulation Trade Practice Investigators preserve the welfare and dignity of the CME Group exchange by safeguarding its markets from abuse. To ensure compliance with CME Group exchange rules, Investigators use proprietary trade practice surveillance tools and other resources at their disposal to monitor CME Group markets for evidence of abusive, disruptive, or illegal activity; to detect and prevent manipulative behaviors; and to conduct trade practice investigations. Investigators begin their careers by undergoing extensive training and working closely with their more experienced colleagues to develop the skills necessary to conduct high-quality investigations with minimal supervision. The Market Regulation Department takes enormous pride in fostering robust, reliable markets that are free from abusive activity. Being part of our team provides every Trade Practice Investigator an opportunity to do meaningful, fulfilling, and collaborative work preserving the integrity of CME Group markets. What You'll Get: * Exposure to a superior array of products and a best-in-class regulatory department. * A corporate culture that promotes professional development and career advancement. * The ability to impact the markets directly by keeping them open, fair, and transparent. * The opportunity to collaborate within functional areas and across departments. * Competitive salary and comprehensive benefits package. What You'll Need: * To excel in this role, Trade Practice Investigators must have or develop a sound understanding of market fundamentals and trade practices, investigation and surveillance techniques, and CME Group exchange rules and regulations. * Because the role is highly analytical, Investigators must be facile working with large datasets, analytical tools, and basic statistical modeling. * Investigators must produce a variety of well written reports, memoranda, and discovery (e.g., interrogatories, information requests, etc.), so the role also requires strong writing skills. * As part of the discovery process, Investigators often conduct recorded interviews of subjects and witnesses, which require strong oral communication skills. * Finally, Investigators simultaneously manage multiple tasks related to their program, complaint, research, and case assignments. This requires strong organizational and planning skills and a high degree of initiative to ensure timely completion of assignments. What You'll Do: * To ensure compliance with CME Group exchange rules, Market Regulation Trade Practice Investigators: * Perform timely program reviews to detect potential trade practice rule violations, such as spoofing and other types of disruptive trading activity, washing and other types of prohibited prearranged trading activity, acting on non-public order information and/or violating the priority of customer orders, and failing to comply with reporting and/or recordkeeping requirements. * Evaluate complaints from market participants and conduct independent research, both ad hoc and structured, for evidence of potential rule violations. * Conduct comprehensive investigations (i.e., cases) into the potential trade practice rule violations identified through program, complaint, and research reviews. * Take recorded statements from the subjects of and witnesses for the investigations. * Communicate the results of analyses and recommend the appropriate disposition to Investigations management. * Produce concise, but thoroughly grounded, argumentative reports for a select audience, including Investigations management and Enforcement counsel as appropriate. What You'll Bring: * A bachelor's degree from a four-year, accredited institution; advanced or professional degrees a plus. * One - three years direct work experience at an exchange, regulatory organization, or Futures Commission Merchant preferred * Open to recent, high-performing college graduates with relevant or transferrable skills and experiences. * Experience working with large data sets. * Strong to exceptional analytical, quantitative, and critical thinking skills. * Strong oral and written communication skills. * Strong organizational, time management, and problem-solving skills. * Ability to work independently in a fast-paced work environment. * Intermediate to Advanced MS Word and MS Excel; Python, R, Data Visualization a plus. #LI-Hybrid #LI-DD1 CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $61,700-$102,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

About this Role Our AML Investigators handle the monitoring, reporting, investigation and research of potential suspicious activity related to anti-money laundering and terrorist financing along with other activities for BSA/AML related issues within the centralized business units, by performing the following duties under the direction of the AML Investigation Manager. In this Role You Will BSA/OFAC Anti-Money Laundering Duties: * Understand potential suspicious activity alerts that are generated either systematically or through the use of manual monitoring tools. This may also include, but not be limited to referrals from branch personnel, 314(a), 314(b), negative media searches or potential OFAC matches. * Work alerts to make determinations if case is required, and then to further determine SAR/No SAR decisions as appropriate, and within department and regulatory guidelines. * Work Cases to conclusion - whether completing -no SAR- or drafting and filing SAR as necessary. * As needed, file continuing activity SARs within regulatory timelines, ensuring compliance with internal and regulatory requirements. * Assist with -Know Your Customer- and suspicious activity monitoring and investigation processes to bring pertinent issues to the attention of the Unit Supervisor for investigation. * Assist with OFAC screening and investigation processes to bring pertinent issues to the attention of the BSA/AML Officer and Investigations Manager. * Work with AML Investigations Manager as well as other members of the AML team on UAT of potential alerting scenarios in the Development environment, prior to launching rules in Production. * Participate in special BSA/AML monitoring reviews and educational visits with business units upon request or if a need for targeted training is identified through monitoring reports, internal audits, examinations, or customer complaints. Assist with: * Preparation of updates to BSA/AML Manual. * Develop corporate BSA/AML communications. * Monitor environmental conditions for new/revised laws. * Develop/review employee training materials. * Research and answer BSA/AML questions from First Bank employees. * Represent the BSA/AML team on company-wide projects as assigned and promote collaboration between AML and functional business units of the organization. * Provide direct assistance and support to other Corporate Compliance personnel, and other areas of the company as deemed necessary. Qualifications, Competencies and Skills * Bachelor's degree (B.A. or B.S.), with a major, minor, or supporting course work in: Accounting, Business, Economics, or Finance from four-year college or university; * Minimum eight years related experience and/or training, preferably in the financial services industry; or equivalent combination of education and experience; * At least one year of experience in AML suspicious activity investigation. * CAMS Certification preferred, or the ability (and qualifications) to obtain within 12 months of hire date. * Proficiency in Word, Excel, Internet, and E-mail are required. * Ability to learn new applications, such as Access, ACL or Visio. What-s In It for You * Vacation * 401(k) * Medical * Dental * Vision * Flexible Spending Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future. Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making. Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business. The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay: Min $64,000 - 80,000

TITLE: INVESTIGATOR IISTATUS: NON-EXEMPTREPORTS TO: FRAUD PREVENTION AND RISK INVESTIGATIONS MANAGERDEPARTMENT: FRAUD PREVENTION AND RISK INVESTIGATIONSJOB CODE: 11452 PAY RANGE: $33.86 - $37.00 HOURLY GENERAL DESCRIPTION: The Investigator II is an experienced level position within the Fraud department. Responsible for detecting, reviewing, and reporting potential suspicious activities filtered by various AML systems. As an Investigator II, you will investigate external inquiries via law enforcement request, internal investigations for other groups (fraudulent instruments and inquiries), and other related transactional activity. Supports leadership and the investigations team in maintaining compliance with Golden 1 Credit Union's fraud prevention program. Assist with training and coaching of new and existing employees across various business lines and execute special investigations. TASKS, DUTIES, FUNCTIONS: Utilizes knowledge of credit union systems, processes, and contacts as resources for conducting investigations. Develops a plan of action and gathers, analyzes, and compiles evidence for multiple case assignments. Prepares case documentation and writes a complete final summary report of investigation. Investigate and respond to check fraud claims as received by members and/or other financial institutions. Investigate suspicious activity cases generated by the internal automated AML/BSA monitoring system or Unusual Activity Referrals reported by branch personnel and other lines of business. Review cases assigned for closure to ensure Verafin case has proper coding, and all steps are taken prior to closing account in DSUI. Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses. Assists with determining new procedures to prevent, detect, and investigate fraudulent activity. Reviews fraud data to ensure accuracy for reporting and audit purposes. Assist with computer crime investigations and investigate breaches of information security policies as requested. Prepares recommendations as to whether a member's transactional activity is fraudulent and thereby requiring a BSA UAR referral. The recommendation will be based on an analytical assessment of internal and external data sources, internet, and other sources to provide the rationale for recommended courses of action. Reviews individuals' and entities' accounts reported in a police report utilizing different management systems to determine if other suspicious activity noted in the accounts should be reported. Prepares police report and/or BSA UAR referral if necessary. Performs red flag alert reviews on account activity for submitted fraud closures, determines if the previously reported fraudulent activity has continued or ceased. Files supplemental police report if additional suspicious activity is identified and works with BSA SAR Investigator on continued 90-day fraud referrals. Assist with auditing Investigator I BSA narratives prior to submitting to BSA department. Maintains current information on various systems as well as required files and documentation. Ensures records are complete and available for review and audit as needed. Complies with regulatory requirements, security, and applicable policies and identifies control and procedural issues. Serves as resource to branches/departments inquiries related to financial investigations questions to provide best information possible regarding fraud to better serve the members and the Credit Union's interest. Assists with the timely completion and investigation of assigned 314(b) requests. Completes annual BSA/AML/OFAC training requirements and keeps current with Money Laundering and Terrorist Financing trends. Provides support, guidance, and training of new staff and serves as the quality control reviewer for alerts, cases, and BSA UAR referrals. Assists in collecting documentation for examiners, auditors, law enforcement, and governmental agencies regarding fraudulent activity and BSA/AML monitoring records. Participates in moderate to complex project initiatives as the primary subject matter expert. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Assists and identifies other investigative efforts within the department, including creating and working moderately complex cases. Understand CTR filing requirements and be able to answer basic questions. Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios. Assists in development and facilitation of fraud prevention and awareness for all branch and HQ staff as applicable. Maintain accurate tracking of work performed, which will be used in department performance measurements. Prepare police reports for all losses over the established thresholds or established behaviors outlined in department procedures. Work with law enforcement as required, providing updates or additional information as needed. Responds to law enforcement agencies and financial institutions requesting documentation and/or images to support investigations involving credit union losses. Perform other duties as assigned. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to assist other staff, constructively follow-up on member inquiries, communicate clearly with management, and perform other related tasks. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All business units and departments as needed. EXTERNAL: Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed. QUALIFICATIONS: EDUCATION: Bachelor's degree or combination of experience and education. EXPERIENCE: Minimum of 5-6 years of financial institution or law enforcement experience and Fraud, AML, or card fraud experience. KNOWLEDGE / SKILLS: Ability to effectively communicate with internal and external contacts. Knowledge of Credit Union products, services, policies & procedures. Operating knowledge of Visa regulations, AML/BSA, OFAC and Federal/State Regulations. Good organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments. Strong attention to detail in working and investigating files with emphasis on deadlines. Effective oral and written communication skills. Basic Excel skills Knowledge to operate facsimile machine, ten key, microfiche, electronic banking equipment, basic PC knowledge of Windows environment, and office filing logic. Must be self-motivated and capable of working both independently as well as in a team environment. Must be aware of high-risk activities to ensure regulatory compliance with check fraud regulations and Reg. E, Customer Identification Program (CIP), Customer Due Diligence/Enhanced Due Diligence, 314(b) Information Sharing requests, OFAC, and all investigations pertaining to potential fraud schemes or cybercrime. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. LICENSES / CERTIFICATIONS: None required with a goal of attaining at least one of the following certifications or equivalent: Professional Certified Investigator (PCI), Certified Fraud Investigator (CFI), Certified Financial Crimes Investigator (CFCI), Certified Credit Union Compliance Expert (CUCE), Certified Fraud Examiner (CFE), Bank Secrecy Act Compliance Specialist (BSACS) as well as, or Certified Anti-Money Laundering Specialist (CAMS). REV. 1/24/2025

About this Role Our AML Investigators handle the monitoring, reporting, investigation and research of potential suspicious activity related to anti-money laundering and terrorist financing along with other activities for BSA/AML related issues within the centralized business units, by performing the following duties under the direction of the AML Investigation Manager. In this Role You Will BSA/OFAC Anti-Money Laundering Duties: Understand potential suspicious activity alerts that are generated either systematically or through the use of manual monitoring tools. This may also include, but not be limited to referrals from branch personnel, 314(a), 314(b), negative media searches or potential OFAC matches. Work alerts to make determinations if case is required, and then to further determine SAR/No SAR decisions as appropriate, and within department and regulatory guidelines. Work Cases to conclusion - whether completing -no SAR- or drafting and filing SAR as necessary. As needed, file continuing activity SARs within regulatory timelines, ensuring compliance with internal and regulatory requirements. Assist with -Know Your Customer- and suspicious activity monitoring and investigation processes to bring pertinent issues to the attention of the Unit Supervisor for investigation. Assist with OFAC screening and investigation processes to bring pertinent issues to the attention of the BSA/AML Officer and Investigations Manager. Work with AML Investigations Manager as well as other members of the AML team on UAT of potential alerting scenarios in the Development environment, prior to launching rules in Production. Participate in special BSA/AML monitoring reviews and educational visits with business units upon request or if a need for targeted training is identified through monitoring reports, internal audits, examinations, or customer complaints. Assist with: Preparation of updates to BSA/AML Manual. Develop corporate BSA/AML communications. Monitor environmental conditions for new/revised laws. Develop/review employee training materials. Research and answer BSA/AML questions from First Bank employees. Represent the BSA/AML team on company-wide projects as assigned and promote collaboration between AML and functional business units of the organization. Provide direct assistance and support to other Corporate Compliance personnel, and other areas of the company as deemed necessary. Qualifications, Competencies and Skills Bachelor's degree (B.A. or B.S.), with a major, minor, or supporting course work in: Accounting, Business, Economics, or Finance from four-year college or university; Minimum eight years related experience and/or training, preferably in the financial services industry; or equivalent combination of education and experience; At least one year of experience in AML suspicious activity investigation. CAMS Certification preferred, or the ability (and qualifications) to obtain within 12 months of hire date. Proficiency in Word, Excel, Internet, and E-mail are required. Ability to learn new applications, such as Access, ACL or Visio. What-s In It for You Vacation 401(k) Medical Dental Vision Flexible Spending

GENERAL FUNCTION: Position incumbent provides vital security support and guidance to personnel. General responsibilities include the investigation of crimes perpetrated against the Bank and appropriate case documentation. Incumbent continually maintains and applies a sound knowledge of banking practices, banking laws and regulations, and various types of financial institution fraud investigations including but not limited to depository, loan, and other fraud risk channels. Incumbent provides guidance/consultation to associates on workplace safety and security incidents and procedures, asset protection, and loss mitigation strategies; performs data entry and analysis to identify and report fraud trends; delivers training; performs support duties for senior department personnel and special projects; and performs certain physical security and business continuity duties. MAJOR DUTIES AND RESPONSIBILITIES: * Initiate investigations of robbery, burglary, larceny, fraud, and other financial crimes committed against the Bank and our customers to include both internal and external incidents under the supervision of the Regional Investigations Manager. * Prepare written communications and case summaries in a thorough, clear, organized, and timely manner. Properly document all case-related activities using the case management system and physical files as required. * Utilize the case management system for data entry and fraud analysis to ensure the effective identification and reporting of emerging fraud trends. Support the Assistant Director of Security in the analysis of fraud data and the preparation of analytical reports as needed. * Apply working knowledge of the Electronic Fund Transfer Act (Reg E), the Uniform Commercial Code (UCC), as well as Bank account disclosures and customer agreements as applicable in crediting decisions and identifying liability and appropriate defenses to fraud-related matters under the supervision of the Regional Investigations Manager. * Work with law-enforcement and civil counsel to accomplish recovery, prosecution, and restitution in security and fraud-related cases; and represent the organization in legal proceedings. * Conduct root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance. Recommend and assist in implementing process or system enhancements based on assessment of fraud controls, systems, and processes. * Assist the Assistant Director of Security and Head of Risk Management as needed in accomplishing departmental objectives, educating associates to appropriate levels on security risk and fraud awareness, and identifying risk mitigation opportunities within the organization. * Assist Director of Operational Risk Management and other Risk Management personnel in identifying risk and monitoring compliance with risk-related programs. * Assist the Fraud Identification Manager with aspects of the fraud detection system as directed. Identify opportunities to enhance and streamline fraud detection efforts and workflow processes. Interact with Risk Management personnel in identifying fraud detection/trending issues. * Provide consultation and day-to-day support to Bank associates related to workplace safety and security issues, fraud investigations, and loss mitigation opportunities. Maintain positive and productive working relationships with Bank associates and business partners. Provide caring and professional fraud protection and awareness guidance when interacting with external customers. * Assist the Assistant Director of Security and Information Security leadership in conducting investigations of known or suspected security breaches, serious policy violations, and other pressing matters. * Assist in development of physical security, fraud-control, emergency-management, and other training modules; and deliver training sessions to associates within the organization as directed. * Conduct initial and ongoing training on all aspects of the FirstBank Security Manual and other pertinent materials. * Perform periodic security assessments and site visits for Bank facilities as directed. Assist with physical security recommendations and event responses. * Function as a first responder and support the company during business continuity events as directed. * Augment or provide backup for Executive Protection objectives as directed. * Coordinate and complete a variety of security or fraud related special projects as assigned and provide project status updates as needed. * Provide ongoing feedback for improvement of all security or fraud-related programs, policies, and processes; and assist with implementation of improvements, as necessary. * Provide initial training and periodic support to site Safety and Security Coordinators. * Participate in user groups, security and law-enforcement industry associations and cooperatives, and subscription and review of security publications, etc. to maintain a current knowledge of bank technology, systems, applicable financial crimes, and mitigation processes. * Identify and attend cost-effective internal and external training opportunities to ensure continuous professional development and to identify and counteract emerging fraud issues within the industry. Complete all internal training as required. * Perform other duties as assigned. Minimum Requirements: * Five years of experience in financial institution fraud investigations, corporate investigations or relevant field required. Other banking experience may be accepted as a substitute for this requirement. * Bachelor's Degree in the field of criminal justice, business management, finance, economics, accounting, social sciences, legal studies, etc., preferred. * Professional certification (Certified Fraud Examiner or similar) preferred. Professional designations may be substituted for a portion of the experience or educational requirement where applicable. * Experience in evaluating fraud claims; making fraud-related crediting decisions; identifying liability issues; and appropriate defenses based on understanding of Uniform Commercial Code Check Guidelines, Reg E, bank depository agreements, etc., preferred. * Experience in interviewing victims, claimants, bank associates, witnesses, and suspects. * Excellent written and verbal communication skills. * Sound working knowledge of Microsoft Office products. * Ability to properly prioritize multiple work responsibilities, projects, and demands. * Must have reliable transportation and ability to travel on short notice as needed.

Fraud Investigator serves eBanking with investigations of unusual and suspicious related account and customer activity for all payment channels. They will be the liaison to customers and other bank departments to mitigate customer friction and prevent undue harm to customers and the bank. Fraud Investigator will be relied upon to exercise discretion in their direct contact with customers, internal departments and external entities including other banks and law-enforcement. They will be responsible for keeping current with relevant industry fraud trends and reviewing fraud software that the bank utilizes to detect fraud. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Analyze bank software to determine if unusual or suspicious activity is or has occurred. This duty is performed daily, about 20% of the time. 2. Interview internal and external individuals during any investigation of account activity. This duty is performed daily, about 20% of the time. 3. Coordinate with merchants and law enforcement during an investigation or in an effort to protect customers and the bank. This duty is performed daily, about 20% of the time. 4. Participate in fraud forums to stay current of industry fraud trends. This duty is performed daily, about 10% of the time. 5. Report fraud trends and statistics to Management on a regular basis and upon request. This duty is performed daily, about 10% of the time. 6. Handle customer inquiries and complaints upholding federal regulations with the intent to mitigate reputational risk. This duty is performed daily, about 20% of the time. 7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed daily. 8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 9. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Advanced: Alphanumeric Data Entry Intermediate: 10-Key, Accounting, Word Processing/Typing Basic: Presentation/PowerPoint, Programming Languages, Spreadsheet WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; frequently required to reach with hands and arms, taste or smell; and occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; and color vision. ADDITIONAL INFORMATION * 10 years law enforcement work experience, preferred * 5 years in incident report writing * 3 years in financial institution industry experience * Expert skill level in effective oral and written communication

GENERAL FUNCTION: Position incumbent provides vital security support and guidance to personnel. General responsibilities include the investigation of crimes perpetrated against the Bank and appropriate case documentation. Incumbent continually maintains and applies a sound knowledge of banking practices, banking laws and regulations, and various types of financial institution fraud investigations including but not limited to depository, loan, and other fraud risk channels. Incumbent provides guidance/consultation to associates on workplace safety and security incidents and procedures, asset protection, and loss mitigation strategies; performs data entry and analysis to identify and report fraud trends; delivers training; performs support duties for senior department personnel and special projects; and performs certain physical security and business continuity duties. MAJOR DUTIES AND RESPONSIBILITIES: Initiate investigations of robbery, burglary, larceny, fraud, and other financial crimes committed against the Bank and our customers to include both internal and external incidents under the supervision of the Regional Investigations Manager. Prepare written communications and case summaries in a thorough, clear, organized, and timely manner. Properly document all case-related activities using the case management system and physical files as required. Utilize the case management system for data entry and fraud analysis to ensure the effective identification and reporting of emerging fraud trends. Support the Assistant Director of Security in the analysis of fraud data and the preparation of analytical reports as needed. Apply working knowledge of the Electronic Fund Transfer Act (Reg E), the Uniform Commercial Code (UCC), as well as Bank account disclosures and customer agreements as applicable in crediting decisions and identifying liability and appropriate defenses to fraud-related matters under the supervision of the Regional Investigations Manager. Work with law-enforcement and civil counsel to accomplish recovery, prosecution, and restitution in security and fraud-related cases; and represent the organization in legal proceedings. Conduct root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance. Recommend and assist in implementing process or system enhancements based on assessment of fraud controls, systems, and processes. Assist the Assistant Director of Security and Head of Risk Management as needed in accomplishing departmental objectives, educating associates to appropriate levels on security risk and fraud awareness, and identifying risk mitigation opportunities within the organization. Assist Director of Operational Risk Management and other Risk Management personnel in identifying risk and monitoring compliance with risk-related programs. Assist the Fraud Identification Manager with aspects of the fraud detection system as directed. Identify opportunities to enhance and streamline fraud detection efforts and workflow processes. Interact with Risk Management personnel in identifying fraud detection/trending issues. Provide consultation and day-to-day support to Bank associates related to workplace safety and security issues, fraud investigations, and loss mitigation opportunities. Maintain positive and productive working relationships with Bank associates and business partners. Provide caring and professional fraud protection and awareness guidance when interacting with external customers. Assist the Assistant Director of Security and Information Security leadership in conducting investigations of known or suspected security breaches, serious policy violations, and other pressing matters. Assist in development of physical security, fraud-control, emergency-management, and other training modules; and deliver training sessions to associates within the organization as directed. Conduct initial and ongoing training on all aspects of the FirstBank Security Manual and other pertinent materials. Perform periodic security assessments and site visits for Bank facilities as directed. Assist with physical security recommendations and event responses. Function as a first responder and support the company during business continuity events as directed. Augment or provide backup for Executive Protection objectives as directed. Coordinate and complete a variety of security or fraud related special projects as assigned and provide project status updates as needed. Provide ongoing feedback for improvement of all security or fraud-related programs, policies, and processes; and assist with implementation of improvements, as necessary. Provide initial training and periodic support to site Safety and Security Coordinators. Participate in user groups, security and law-enforcement industry associations and cooperatives, and subscription and review of security publications, etc. to maintain a current knowledge of bank technology, systems, applicable financial crimes, and mitigation processes. Identify and attend cost-effective internal and external training opportunities to ensure continuous professional development and to identify and counteract emerging fraud issues within the industry. Complete all internal training as required. Perform other duties as assigned. Minimum Requirements: Five years of experience in financial institution fraud investigations, corporate investigations or relevant field required. Other banking experience may be accepted as a substitute for this requirement. Bachelor's Degree in the field of criminal justice, business management, finance, economics, accounting, social sciences, legal studies, etc., preferred. Professional certification (Certified Fraud Examiner or similar) preferred. Professional designations may be substituted for a portion of the experience or educational requirement where applicable. Experience in evaluating fraud claims; making fraud-related crediting decisions; identifying liability issues; and appropriate defenses based on understanding of Uniform Commercial Code Check Guidelines, Reg E, bank depository agreements, etc., preferred. Experience in interviewing victims, claimants, bank associates, witnesses, and suspects. Excellent written and verbal communication skills. Sound working knowledge of Microsoft Office products. Ability to properly prioritize multiple work responsibilities, projects, and demands. Must have reliable transportation and ability to travel on short notice as needed. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.

To identify, review, and investigate insider risk activity with an emphasis on counterintelligence threats across Navy Federal's corporate enterprise. Conduct full scope complex investigations into potential foreign collection, unauthorized disclosures, foreign intelligence influence, and misuse of access to protect sensitive information, personnel, and assets. Partner across Fraud, Information Security, IT, HR, Legal, Compliance, Technology, and Operations to mitigate risk and strengthen enterprise resilience. Ensure adherence to applicable federal and state laws, rules and regulations, and Navy Federal policies. Work is performed in an independent manner under general direction. Credentialed federal agent (former/retired)- counterintelligence investigative and operational authorities Bachelor's degree in Criminal Justice, Security Studies, Intelligence, Business Administration, or related field; or equivalent combination of education, training, and experience Demonstrated extensive experience conducting insider threat and/or counterintelligence investigations in a corporate and/or federal environment Expert knowledge of insider risk frameworks and counterintelligence principles (e.g., unauthorized disclosure prevention, foreign contact risk, tradecraft indicators) Extensive experience working cross-functionally with HR, Legal, Compliance, IT Security, and Operations in sensitive investigations Expert skill applying analytical techniques to correlate behavioral, access, and contextual data and develop defensible conclusions Expert investigative, research, analytical, and problem-solving skills, including structured interviewing and elicitation Expert skill exercising initiative and sound judgment to make timely, risk-based decisions in high-stakes cases Expert written and verbal communication skills, including executive-ready reports and briefings Expert organizational, planning, and time management skills; able to manage multiple complex cases simultaneously Expert skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations Expert skill building relationships through rapport, trust, diplomacy, and tact; able to influence and negotiate in sensitive matter Expert proficiency with case management and productivity tools (word processing, spreadsheet, and presentation software) Position based in Navy Federal Headquarters, Vienna, VA campus Desired Qualifications Master's degree in Criminal Justice, Security, Intelligence, Business, or related field Experience in federal counterintelligence and/or insider threat programs (e.g., DoD, IC, DHS) Experience working corporate insider risk leadership Working knowledge of relevant frameworks and directives (e.g., EO 13587, ICD 704/705, NISP/32 CFR Part 117, applicable privacy and labor requirements) Familiarity with Navy Federal products, services, programs, policies, and procedures Experience with DLP, UEBA, SIEM, IAM/privileged access monitoring, and related investigative tooling Fraud investigative experience within financial services (transactional analysis, red flags, loss mitigation) is preferred but not required Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 Investigate insider threat indicators and counterintelligence risks (e.g., unauthorized disclosures, suspicious contacts, data misuse, foreign influence, and compromise of sensitive information) from multiple channels and referral sources Conduct structured interviews, evidence collection, and documentation; ensure chain of custody and preservation of evidence per applicable laws, regulations, and corporate procedures Analyze behavioral, technical, and contextual signals (e.g., anomalous access, travel patterns, workplace conduct, financial stressors) to assess likelihood and impact of insider events Perform risk assessments and case triage, prioritizing investigations based on threat severity, business impact, and regulatory exposure Develop investigative plans and produce detailed reports (findings, supporting facts, and recommended actions) for leadership, HR, Legal, and Compliance Collaborate with HR, Legal, Compliance, IT Security, Physical Security, and business units to develop corrective actions, response plans, and control enhancements Maintain liaison with federal agencies and industry partners to share threat intelligence, best practices, and deconflict activity when appropriate Support policy, governance, and awareness programs for insider risk and counterintelligence; contribute to training content and targeted communications Monitor and evaluate insider risk tooling and workflows (e.g., DLP, UEBA, access controls) and recommend improvements to detection and case management Prepare data and metrics for analysis and executive reporting; identify trends, systemic issues, and control gaps Advise on preventive measures (e.g., segregation of duties, privileged access reviews, travel/security advisories, pre-employment and continuous evaluation enhancements) Maintain knowledge of applicable federal and state laws, rules, and regulations, and Navy Federal policies and procedures Preferred: Investigate fraud-related activities as needed, leveraging expertise in fraud detection and prevention. Performs other duties as assigned

To assist in the identification, review, and investigation of fraud and cyber-related incidents, and insider threat activity, across Navy Federal's digital and operational environments. Assist and where required lead broader investigations into unauthorized access, data exfiltration, and malicious insider and risky behaviors to protect Navy Federal's information systems and member data. Assist with adherence to applicable cybersecurity regulations and corporate security policies. Credentialed federal agent (former/retired)- cyber support to counterintelligence investigative and operational authorities and experience Bachelor's degree in Cybersecurity, Computer Science, Digital Forensics, Criminal Justice, or related field, or equivalent combination of education and experience. Extensive experience in cyber investigations, digital forensics, and insider threat detection within corporate or government environments. Knowledge of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and insider threat program standards. Proficiency in forensic tools and techniques for analyzing digital evidence (e.g., EnCase, FTK, X-Ways, Splunk). Strong understanding of network architecture, access controls, and data protection measures. Expert skill in investigative techniques, evidence handling, and chain-of-custody protocols. Ability to communicate complex technical findings clearly and concisely to senior leadership. Position based in Navy Federal Headquarters, Vienna, VA campus. Preferred: Experience in fraud investigations within financial institutions. Desired Qualifications Master's degree in Cybersecurity, Digital Forensics, or related field Industry certifications (e.g., CISSP, CISM, GCFA, CEH, CFE) Familiarity with Navy Federal products, services, programs, policies, and procedures. Active or prior security clearance (Secret or higher) Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 Investigate insider threat indicators and cyber risks (e.g., unauthorized disclosures, suspicious activity, data misuse, foreign influence, and compromise of sensitive information) from multiple channels and referral sources Partner with Information Security on investigations into cyber incidents Liaison with Information Security teams and leverage advanced forensic analysis of digital evidence Develop investigative strategies for complex cyber-enabled fraud and insider threat cases, ensuring timely resolution and compliance. Collaborate with cybersecurity teams, threat intelligence analysts, risk team, and legal counsel to identify vulnerabilities exploited by insiders or external actors. Leverage output from insider threat detection tools, monitoring capabilities, and investigative workflows. Participate in root cause analysis of cyber incidents and recommend preventive measures to reduce recurrence. Prepare comprehensive technical and investigative reports for executive leadership, regulators, and law enforcement. Collaborate with and support Security, Governance, and Risk on the development of cyber and insider threat awareness programs for employees and contractors. Collaborate with Information Security to monitor emerging cyber threats, attack vectors, and insider risk trends; integrate findings into investigative methodologies. Coordinate with federal agencies, industry partners, and law enforcement to share intelligence and best practices. Preferred: Investigate fraud-related activities as needed, leveraging expertise in fraud detection and prevention.

We're looking for an experienced incident responder and forensic investigator to join our Cybersecurity team. The ideal candidate would have real-world experience responding to externally driven cyber incidents, as well as investigating potential insider threat incidents. Our Cybersecurity team is a skilled group of engineers, analysts, and specialists who are dedicated to keeping the firm safe. We think hard about our approach to security and have invested in custom protection and detection controls, investigation and incident response tooling, and developing a healthy and collaborative relationship with the rest of the firm. We're looking for a seasoned veteran investigator who approaches their work thoughtfully and thoroughly, and who can document and communicate the results effectively. They should be interested in contributing to our automation efforts and growing the abilities and readiness of the team as a whole. About You Experienced with responding to major cyber incidents in a primarily Windows environment; experience with a heavily mixed Linux/Windows environment is a plus Has used forensic analysis to investigate potential breaches with supporting detail to determine attack vectors, the scope of the incident, and affected systems Interested in automation Has at least basic scripting abilities; it's OK if you're rusty, as long as you're willing to shake it off with the support of the people around you Medium or better coding skills are a plus Able to document and communicate your work to an above-average-technical audience, without fluff and with properly communicated second-order knowledge Intellectually curious and eager to learn; excited to grow your understanding of the environment around you, the work of your teammates, and our team goals Reliable and flexible team player with a positive attitude Mature and discreet If you're a recruiting agency and want to partner with us, please reach out to ********************************** .

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you excited by the chance to create an impact and work in a dynamic flexible environment? Do you have expertise in mortgage fraud operations? If so, please apply to Freddie Mac's Fraud Investigator opportunity and work in conjunction with Single-Family Acquisitions (SFA) business leaders. Apply now and support our mission of #makinghomepossible! Our Impact: The Single-Family Acquisitions Team is responsible for managing compliance and operational risk for the division. Your Impact: In this role, you contribute your knowledge of mortgage fraud schemes to fraud operations. Responsibilities include: * Investigate intricate claims of mortgage fraud, encompassing fraudulent activities linked to loan origination, processing, underwriting, as well as the sale and servicing of loans or REO properties, with investigations extending to single-family properties. * Execute comprehensive and timely reviews focused on mortgage fraud, addressing conflicts between allegations and actualities. * Identify and interpret patterns within mortgage fraud referrals. * Devise, create, and sustain processes for tracking, monitoring, and reporting activities, with ongoing evaluation of results and the presentation of insights and best practices. * Undertake highly complex projects independently or contribute as a team member on projects of the utmost complexity. * Employ research methods utilizing public records databases, social media platforms, credit reporting agencies, and other reporting services. * Responsible for creating and maintaining process documentation and other relevant records as needed. Qualifications: * 5+ years' experience in conducting lending fraud investigations is a must, mortgage fraud investigations experience highly preferred or 5+ years in conducting mortgage quality control reviews or underwriting complex mortgage applications. * Experience with financial fraud or other financial investigations. * Review mortgage applications for inconsistencies or anomalies and interview applicants and other relevant parties to gather information. * Skilled in writing conclusive reports; ability to prepare complete investigative reports and statistical data in accordance with established policies and procedures. * Must have experience with state of art industry practices for preventive fraud mitigation, implementation of strategies and solutioning for technological challenges * Full knowledge of mortgage fraud typologies. * Experience in conducting research, interviews and analyzing relevant evidence to support fraud findings. * Solid understanding and experience with risk management and controls. * Ability to work with technical development teams. * Ability to communicate and present to all levels of management including executive leadership. * Excellent written and verbal communication skills. * Excellent analytical skills, strong attention to detail, and strong problem-solving skills. Keys to Success in this Role: * High ethical standards, excellent judgment, sense of personal initiative, ability to interact constructively with colleagues at all levels of the organization. * Self‐motivated, with the capability of managing multiple priorities and efficient in proposing solutions. * Flexible and adaptable, capable of working effectively in a fluid and evolving business and regulatory environment. * Ability to develop strong relationships across the organization to promote a more collaborative environment. * Ability and willingness to tackle complex projects and find practical solutions. Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit ****************** and register with our referral code: MAC. Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $86,000 - $130,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you excited by the chance to create an impact and work in a dynamic flexible environment? Do you have expertise in mortgage fraud operations? If so, please apply to Freddie Mac's Fraud Investigator opportunity and work in conjunction with Single-Family Acquisitions (SFA) business leaders. Apply now and support our mission of #makinghomepossible! Our Impact: The Single-Family Acquisitions Team is responsible for managing compliance and operational risk for the division. Your Impact: In this role, you contribute your knowledge of mortgage fraud schemes to fraud operations. Responsibilities include: Investigate intricate claims of mortgage fraud, encompassing fraudulent activities linked to loan origination, processing, underwriting, as well as the sale and servicing of loans or REO properties, with investigations extending to single-family properties. Execute comprehensive and timely reviews focused on mortgage fraud, addressing conflicts between allegations and actualities. Identify and interpret patterns within mortgage fraud referrals. Devise, create, and sustain processes for tracking, monitoring, and reporting activities, with ongoing evaluation of results and the presentation of insights and best practices. Undertake highly complex projects independently or contribute as a team member on projects of the utmost complexity. Employ research methods utilizing public records databases, social media platforms, credit reporting agencies, and other reporting services. Responsible for creating and maintaining process documentation and other relevant records as needed. Qualifications: 5+ years' experience in conducting lending fraud investigations is a must, mortgage fraud investigations experience highly preferred or 5+ years in conducting mortgage quality control reviews or underwriting complex mortgage applications. Experience with financial fraud or other financial investigations. Review mortgage applications for inconsistencies or anomalies and interview applicants and other relevant parties to gather information. Skilled in writing conclusive reports; ability to prepare complete investigative reports and statistical data in accordance with established policies and procedures. Must have experience with state of art industry practices for preventive fraud mitigation, implementation of strategies and solutioning for technological challenges Full knowledge of mortgage fraud typologies. Experience in conducting research, interviews and analyzing relevant evidence to support fraud findings. Solid understanding and experience with risk management and controls. Ability to work with technical development teams. Ability to communicate and present to all levels of management including executive leadership. Excellent written and verbal communication skills. Excellent analytical skills, strong attention to detail, and strong problem-solving skills. Keys to Success in this Role: High ethical standards, excellent judgment, sense of personal initiative, ability to interact constructively with colleagues at all levels of the organization. Self‐motivated, with the capability of managing multiple priorities and efficient in proposing solutions. Flexible and adaptable, capable of working effectively in a fluid and evolving business and regulatory environment. Ability to develop strong relationships across the organization to promote a more collaborative environment. Ability and willingness to tackle complex projects and find practical solutions. Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit ****************** and register with our referral code: MAC. Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $86,000 - $130,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

**Zions Bancorporation** is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a **Fraud Investigator** to join our team. This position will be in office, located at our Zions Technology Center in Midvale, UT. **What you'll do:** · Conducts financial crimes investigations of external and customer activity. · Writes clear and concise reports in an accurate and timely manner. · Communicates with branch, department managers, BSA Officers, and frontline groups as necessary, in researching and investigating cases. · Makes recommendations for closing account relationships to the Investigations management. Escalates identified risks to team leadership. · Uses various bank systems to conduct research of customer transaction activity including the case management system. · Keeps current on fraud and BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements along with training requirements for the investigative role. · Perform other duties as assigned. **Qualifications:** · A bachelor's degree in a related field or combination of investigative experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements. · Relevant Professional Certification: Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus. · Basic working knowledge of fraud detection/prevention principals, BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud. · Basic understanding of complex financial transactions and business relationships and relationships between business entities. · Good understanding of bank operations as it relates to the flow of funds through financial institutions. · Good understanding of fraud, AML and terrorist financing red flags related to the identification of suspicious activity. · Ability to meet deadlines, work independently and adapt to changing priorities. · Good analytical skills, customer service and communication skills, both verbal and written. · Ability to manage deadlines, be organized, detail-oriented and high degree of accuracy. · Ability to write and translate complex situations into easily understood narratives. · Ability to be an independent thinker and to handle confidential, delicate and/or sensitive information or situations. · Strong PC skills desired with an emphasis in MS Excel and Word. This position is eligible to earn a base salary in the range of $44,625 to $65,450 annually depending on job-related factors such as level of experience and location **Benefits:** · Medical, Dental and Vision Insurance - START DAY ONE! · Life and Disability Insurance, Paid Parental Leave and Adoption Assistance · Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts · Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays · 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience · Mental health benefits including coaching and therapy sessions · Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire · Employee Ambassador preferred banking products **Req ID:** 068882 Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at **************, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Fraud Investigator to join our team. This position will be in office, located at our Zions Technology Center in Midvale, UT. What you'll do: · Conducts financial crimes investigations of external and customer activity. · Writes clear and concise reports in an accurate and timely manner. · Communicates with branch, department managers, BSA Officers, and frontline groups as necessary, in researching and investigating cases. · Makes recommendations for closing account relationships to the Investigations management. Escalates identified risks to team leadership. · Uses various bank systems to conduct research of customer transaction activity including the case management system. · Keeps current on fraud and BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements along with training requirements for the investigative role. · Perform other duties as assigned. Qualifications: · A bachelor's degree in a related field or combination of investigative experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements. · Relevant Professional Certification: Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus. · Basic working knowledge of fraud detection/prevention principals, BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud. · Basic understanding of complex financial transactions and business relationships and relationships between business entities. · Good understanding of bank operations as it relates to the flow of funds through financial institutions. · Good understanding of fraud, AML and terrorist financing red flags related to the identification of suspicious activity. · Ability to meet deadlines, work independently and adapt to changing priorities. · Good analytical skills, customer service and communication skills, both verbal and written. · Ability to manage deadlines, be organized, detail-oriented and high degree of accuracy. · Ability to write and translate complex situations into easily understood narratives. · Ability to be an independent thinker and to handle confidential, delicate and/or sensitive information or situations. · Strong PC skills desired with an emphasis in MS Excel and Word. This position is eligible to earn a base salary in the range of $44,625 to $65,450 annually depending on job-related factors such as level of experience and location Benefits: · Medical, Dental and Vision Insurance - START DAY ONE! · Life and Disability Insurance, Paid Parental Leave and Adoption Assistance · Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts · Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays · 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience · Mental health benefits including coaching and therapy sessions · Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire · Employee Ambassador preferred banking products

Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities The Card Fraud Specialist is responsible for providing strategic and tactical risk mitigation for Debit/ATM cards to avoid losses, while ensuring high quality member service levels, loss prevention, and revenue enhancement. Responsible for investigating, researching, and processing Debit/ATM dispute packets with current dispute processor within the allowable time frames. Work card fraud cases through the lifecycle of the case to maximize outcome for the Credit Union and cardholder, including and not limited to positive and professional communication with other team members, cardholders, law enforcement agencies, industry professionals, and merchants. Ability to recognize and escalate new trends and patterns and recommend appropriate mitigating measures to leadership. KEY JOB RESPONSIBILITIES: Card Fraud Analyze and process Debit/ATM card dispute cases to ensure minimal loss to the Credit Union. Monitor the processing and status of Debit/ATM fraud cases with current dispute processor through end of lifecycle. Conduct additional research and follow through on more complex cases. Investigate member transactions through comprehensive research, including but not limited to review of CCTV video. Ensure clear, concise, and compelling research is logged and documented thoroughly. Prepare detailed written reports for periodic fraud and dispute tracking purposes. Present factual documentation and action recommendations to leadership. Effectively communicate status and decision to cardholder both through written and verbal communication. Research, follow through, and resolve other complex situations, issues, and complaints from members. Handle member inquires, process card user changes, and provide written notice to confirm changes and authorizations. Process daily work queue tasks and reports. Assists branches and other teams with researching information for members. Provides ongoing refresher training to team members based on quality reviews, and regulatory updates. Monitors and evaluates dispute handling for accuracy, timeliness, and adherence to regulatory requirements Work closely with Branch Support Leaders to maintain training material and resources to support consistent and compliant dispute investigations Teamwork Work with cross-functional teams to identify fraud patterns and make procedural adjustments to help mitigate fraud loss and reduce exposure to losses regarding Debit/ATM cards, ATMs, and fraud mitigation. Contribute or lead other special projects which reduce chargeback losses while maintaining focus on positive member experience Accuracy/Procedures Responsible for keeping accurate records and reports on all transactions and for learning and updating credit union policies and procedures in accordance with any changes to legislation or government regulations. Controls Accountable for Debit/ATM card controls including but not limited to replacement of lost and stolen cards, restricting card usage, revoking card or other services, issuing additional cards, and processing claims related to inappropriate card usage by members. Regulations/Legal Ensures compliance with rules and regulations governing cards. Knowledgeable about state, federal, and local rules and regulations, restrictions and requirements relative to the risk exposures inherent in the Credit Union operations. Work directly with legal counsel and appropriate law enforcement or government agencies as necessary. Michigan First Way Must adhere to all member service standards as set forth by the credit union. Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only. Performs other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS: Bachelor's degree preferred plus a minimum of three years of loss/fraud prevention experience or card services experience, and at least five years related experience and/or training; or equivalent combination of education and experience. Highly complex analytical ability required to independently resolve not only external member issues, but to provide resolution to branch, team members, members, auditors and regulators on complex situations. Ability to respond objectively and appropriately to common inquiries from credit union members, team members, business partners, regulatory agencies, or members of the business community. Ability to read, analyze, and interpret common technical journals, financial reports and information, and appropriate legal documents. Must fully understand Credit Union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members. Professional appearance and demeanor. Thorough knowledge of credit union's computer system for performing basic input/output tasks. Must have excellent interpersonal, verbal and written skills. Superior quantitative and analytical skills. Must be able to multi-task and accomplish a high degree of accurate work that adheres to established processes, procedures and regulations. Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function. Thorough knowledge of Credit Union's computer system for performing complex input/output tasks. Ability to operate a personal computer, including a full working knowledge and ability to utilize the following software programs: Microsoft Word, Microsoft Excel and supporting card based systems. Ability to confidently and effectively present information verbally to senior leaders and members. Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the Credit Union. May be required to become certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. May be required to appear at legal proceedings. Ability to maintain composure under stressful situations. Ability to maintain confidentiality of sensitive information. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

Job Description Nymbus (******************** is a high growth fintech company that enables financial institutions to transform their capabilities and drive value in today's digital finance world. At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers. The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that helps take your career through your next chapter. WORK ENVIRONMENT: We are a remote first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations. POSITION SUMMARY: The Fraud Investigator plays a critical role in protecting the financial assets, operational integrity, and reputation of Nymbus clients by leading advanced investigations into complex and high-impact fraud cases across multiple payment channels and products. This role involves the proactive identification of suspicious patterns and anomalies through the review of transactional data, case alerts, and non-alert-based referrals from both internal and external sources. The Investigator will perform in-depth case analysis, connect cross-channel and cross-client fraud activity, and determine the root cause of fraudulent behavior. They will work directly with clients to present investigative findings, provide recommendations for risk mitigation, and ensure timely resolution of escalated cases. This includes preparing comprehensive reports, tracking key trends, and recommending targeted process enhancements. Collaboration is essential, as the Fraud Investigator partners closely with internal operations teams, external client contacts, and third-party fraud detection platforms to resolve cases efficiently and in compliance with regulatory standards. The role also involves drafting and maintaining investigative procedures, mentoring Fraud Analysts, and contributing to the development of enterprise-wide fraud prevention strategies. The ideal candidate will have proven expertise in fraud investigation, strong pattern-recognition skills, deep knowledge of financial regulations, and the ability to work effectively under pressure in a high-volume, deadline-driven environment. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Include, but are not limited to: Lead end-to-end investigations into complex and high-impact fraud cases, ensuring timely and thorough resolution. Analyze transactional data across multiple sources to identify patterns, trends, and emerging fraud typologies. Develop and maintain detailed fraud reports for clients, highlighting findings, trends, and recommended actions. Collaborate with internal operational and support teams to ensure accurate documentation, escalation, and resolution of fraud incidents. Work with clients to provide investigative updates, final case reports, and recommended preventive measures. Conduct in-depth reviews of customer claims involving Debit card, Credit card, ACH, P2P, Bill Payments, and other payment channels, with a focus on complex and recurring cases. Identify gaps and recommend procedural enhancements to strengthen fraud prevention measures. Draft, update, and maintain fraud investigation procedures and best practices documentation. Serve as a subject matter expert for escalated fraud inquiries from Fraud Analysts and other team members. Track and report investigation metrics for client review. Stay current on industry fraud trends, regulatory changes, and compliance requirements to ensure investigative processes remain effective. Provide training and mentorship to Fraud Analysts on investigative techniques and case handling. QUALIFICATIONS: Associates degree in Business, Criminal Justice, Finance, or a related field preferred. Minimum 5 years of experience in fraud investigation or advanced fraud analysis, preferably in a financial institution or fintech environment. Proven track record managing complex investigations from initiation to resolution. Strong understanding of fraud detection tools and platforms (e.g., Verafin, DataVisor) and the ability to leverage multiple systems for analysis. Fraud certification (CFE, CFCI, or equivalent) strongly preferred. Expertise in identifying patterns, connecting data points, and recognizing emerging fraud trends. Strong understanding of banking operations, payment systems, and relevant regulations. Exceptional written and verbal communication skills, including the ability to prepare and deliver investigation reports to diverse audiences. Proven analytical, research, and problem-solving skills, with a detail-oriented mindset. Ability to work independently on complex assignments while collaborating effectively with cross-functional teams. Proficient in Microsoft Office and Google applications, with strong Excel and data analysis skills. Comfortable navigating multiple systems and applications in a fast-paced, deadline-driven environment. HOURS: Monday - Friday, 8:00 AM - 5:00 PM EST Rotating weekend coverage as scheduled Occasional flexibility may be required for urgent investigations or client needs. SALARY & BENEFITS: $65,000 - $75,000 Annual Salary Annual Cash Bonus and Equity Options commensurate with the role level and experience 100% Fully Remote Robust 401(k) plan with company match Insurance - Health, Dental and Vision (Nymbus covers 100% of the Healthcare and Basic Dental premiums) Flexible Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let's Go!