Associate Director jobs at Turner & Townsend - 25 jobs

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced Associate Director - Cost Manager / Quantity Surveyor to join our team and provide expert cost management services on a large-scale, mission-critical data center program in Beaver County, PA. This is a client-facing leadership role requiring exceptional communication skills and the ability to influence stakeholders at all levels. In this significant position, you will provide strategic leadership and direction, ensuring successful delivery of cost management services while embedding and promoting Turner & Townsend's purpose, values, and vision. You will manage both internal and external stakeholders, driving collaboration and accountability across the project lifecycle. Responsibilities * Lead end-to-end cost management across all project phases, ensuring alignment with scope, budget, and schedule for hyperscale data center programs and other sectors. * Develop and maintain detailed cost plans, estimates, and forecasts using industry benchmarks and technical documentation. * Manage change control: review and negotiate change orders, track post-contract variances, and ensure robust commercial governance. * Oversee contractor and subcontractor pricing reviews, scope validation, and procurement strategy development; advise on contracting and procurement approaches and support program-level capital planning. * Coordinate closely with scheduling teams to integrate cost forecasts with project timelines and milestones. * Serve as the primary point of contact for commercial status reporting; produce and present monthly cost reports, executive summaries, and financial updates to stakeholders. * Take a lead role interfacing with clients, stakeholders, and consultants at all project stages; maintain excellent communication and build strong relationships with clients, vendors, and project teams. * Drive cost risk analysis, scenario planning, and sensitivity testing; monitor market trends and provide insights on escalation, labor availability, and material pricing. * Develop strategies for cost optimization and value engineering to enhance outcomes and reduce lifecycle costs. * Set and track performance via KPIs and critical success factors; prepare and deliver presentations to senior leadership. * Manage financial performance using internal systems to track margins, forecasts, and reporting; implement and maintain Business Management Systems (BMS) and company delivery methodologies to ensure best practice. * Identify opportunities to improve cost management processes, templates, and tools; champion knowledge management by capturing lessons learned and key data. * Provide strong leadership with a clear strategy and ambition for the team; mentor and develop junior staff, conduct performance reviews, and foster a high-performance, collaborative culture. * Act as a brand ambassador; develop market understanding, build a pipeline of opportunities, and identify cross-selling and business generation opportunities. * Participate in proposals/RFP responses and attend networking events to expand market presence and relationships. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * Bachelor's degree in Quantity Surveying, Construction Management, Engineering, or a related field; graduate degree preferred. * 8-10+ years of experience in cost management or project controls within the construction industry, ideally on large-scale, mission-critical projects (e.g., data centers, high-tech, industrial). * Proven experience in construction consultancy and client-facing delivery. * Strong understanding of MEP systems, resilience requirements, and campus-scale infrastructure. * Expertise in budgeting, financial reporting, cost control systems, Earned Value Management (EVM), and procurement strategies. * Proficiency with industry-standard cost management tools and software (e.g., CostX, Oracle, Excel, Primavera). * RICS accreditation or equivalent certification (or progress toward certification) highly desirable. * Excellent communication, presentation, negotiation, and stakeholder management skills. * Strong analytical and problem-solving abilities, highly organized, and able to manage multiple priorities under pressure. Additional Information * On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Advanced Analytics VP you will have the ability to lead teams, share new ideas, and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. AI & Data offers a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate and enhance their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. Required Qualifications * Senior Leader: Minimum 10 years of recent Senior Leadership experience with health systems in large-scale implementations, transformations, and day-to-day operations * Operator experience: Minimum 5-7 years as VP or Director of Data & Analytics for a multi-billion-dollar organization. Ideally, the candidate has Healthcare knowledge with prior experience in running IT operations for a large health system with leadership roles focused on data engineering, analytics, interoperability, AI & Insights serving as the bridge between IT & Operations * Track Performance: Track performance of the team providing Application maintenance support by adhering to the required Service Level Agreement (SLA) timelines and Key Performance Indicators (KPIs) * Global Team: Strong interpersonal and communication skills with ability to manage large teams onshore, offshore, and nearshore * Executive Presence: Strong executive presence with regular engagement with multiple levels of leadership including, VPs, Managers, Directors, project team members, and representatives from various functional and / or technical teams, including escalations. * Growth: Experience in supporting growth for new acquisitions and entities with extensive experience in implementation and rollout strategies * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel. * This role is mostly remote * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; and healthcare equivalent experience or equivalent experience Preferred * Experience in modernizing large-scale data and analytics programs that promote an insight driven organization leveraging cloud & AI/ML technologies as well as Epic integrations * Experience running day-to-day operations, maintenance and ongoing enhancements of data platforms and applications as well as managing and governing the underlying data leveraging standardized, automated and AI enabled capabilities * Strong understanding of the Healthcare technology ecosystem including the core EMR and third-party applications with solutions that span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. * These solutions span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. * Direct Knowledge of business areas (e.g., Clinical and Revenue Cycle) with background in healthcare operations including outpatient, inpatient, and ancillary areas * Can operate independently or with minimum supervision including ability to manage multiple projects and prioritize tasks into manageable work products * Ability to rollout engagement specific project delivery processes * Understanding of application interfacing with other modules/applications * Knowledge and experience working with Microsoft Office tools * Analytical/ Decision Making Responsibilities with strong Written and Communication Skills The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180000 to $205000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320717 Job ID 320717

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Advanced Analytics VP you will have the ability to lead teams, share new ideas, and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. AI & Data offers a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate and enhance their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. Required Qualifications + Senior Leader: Minimum 10 years of recent Senior Leadership experience with health systems in large-scale implementations, transformations, and day-to-day operations + Operator experience: Minimum 5-7 years as VP or Director of Data & Analytics for a multi-billion-dollar organization. Ideally, the candidate has Healthcare knowledge with prior experience in running IT operations for a large health system with leadership roles focused on data engineering, analytics, interoperability, AI & Insights serving as the bridge between IT & Operations + Track Performance: Track performance of the team providing Application maintenance support by adhering to the required Service Level Agreement (SLA) timelines and Key Performance Indicators (KPIs) + Global Team: Strong interpersonal and communication skills with ability to manage large teams onshore, offshore, and nearshore + Executive Presence: Strong executive presence with regular engagement with multiple levels of leadership including, VPs, Managers, Directors, project team members, and representatives from various functional and / or technical teams, including escalations. + Growth: Experience in supporting growth for new acquisitions and entities with extensive experience in implementation and rollout strategies + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel. + This role is mostly remote + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; and healthcare equivalent experience or equivalent experience Preferred + Experience in modernizing large-scale data and analytics programs that promote an insight driven organization leveraging cloud & AI/ML technologies as well as Epic integrations + Experience running day-to-day operations, maintenance and ongoing enhancements of data platforms and applications as well as managing and governing the underlying data leveraging standardized, automated and AI enabled capabilities + Strong understanding of the Healthcare technology ecosystem including the core EMR and third-party applications with solutions that span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. + These solutions span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. + Direct Knowledge of business areas (e.g., Clinical and Revenue Cycle) with background in healthcare operations including outpatient, inpatient, and ancillary areas + Can operate independently or with minimum supervision including ability to manage multiple projects and prioritize tasks into manageable work products + Ability to rollout engagement specific project delivery processes + Understanding of application interfacing with other modules/applications + Knowledge and experience working with Microsoft Officetools + Analytical/ Decision Making Responsibilities with strong Written and Communication Skills The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180000 to $205000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Advanced Analytics VP you will have the ability to lead teams, share new ideas, and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. AI & Data offers a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate and enhance their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. Required Qualifications + Senior Leader: Minimum 10 years of recent Senior Leadership experience with health systems in large-scale implementations, transformations, and day-to-day operations + Operator experience: Minimum 5-7 years as VP or Director of Data & Analytics for a multi-billion-dollar organization. Ideally, the candidate has Healthcare knowledge with prior experience in running IT operations for a large health system with leadership roles focused on data engineering, analytics, interoperability, AI & Insights serving as the bridge between IT & Operations + Track Performance: Track performance of the team providing Application maintenance support by adhering to the required Service Level Agreement (SLA) timelines and Key Performance Indicators (KPIs) + Global Team: Strong interpersonal and communication skills with ability to manage large teams onshore, offshore, and nearshore + Executive Presence: Strong executive presence with regular engagement with multiple levels of leadership including, VPs, Managers, Directors, project team members, and representatives from various functional and / or technical teams, including escalations. + Growth: Experience in supporting growth for new acquisitions and entities with extensive experience in implementation and rollout strategies + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel. + This role is mostly remote + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; and healthcare equivalent experience or equivalent experience Preferred + Experience in modernizing large-scale data and analytics programs that promote an insight driven organization leveraging cloud & AI/ML technologies as well as Epic integrations + Experience running day-to-day operations, maintenance and ongoing enhancements of data platforms and applications as well as managing and governing the underlying data leveraging standardized, automated and AI enabled capabilities + Strong understanding of the Healthcare technology ecosystem including the core EMR and third-party applications with solutions that span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. + These solutions span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. + Direct Knowledge of business areas (e.g., Clinical and Revenue Cycle) with background in healthcare operations including outpatient, inpatient, and ancillary areas + Can operate independently or with minimum supervision including ability to manage multiple projects and prioritize tasks into manageable work products + Ability to rollout engagement specific project delivery processes + Understanding of application interfacing with other modules/applications + Knowledge and experience working with Microsoft Officetools + Analytical/ Decision Making Responsibilities with strong Written and Communication Skills The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180000 to $205000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Advanced Analytics VP you will have the ability to lead teams, share new ideas, and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. AI & Data offers a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate and enhance their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. Required Qualifications * Senior Leader: Minimum 10 years of recent Senior Leadership experience with health systems in large-scale implementations, transformations, and day-to-day operations * Operator experience: Minimum 5-7 years as VP or Director of Data & Analytics for a multi-billion-dollar organization. Ideally, the candidate has Healthcare knowledge with prior experience in running IT operations for a large health system with leadership roles focused on data engineering, analytics, interoperability, AI & Insights serving as the bridge between IT & Operations * Track Performance: Track performance of the team providing Application maintenance support by adhering to the required Service Level Agreement (SLA) timelines and Key Performance Indicators (KPIs) * Global Team: Strong interpersonal and communication skills with ability to manage large teams onshore, offshore, and nearshore * Executive Presence: Strong executive presence with regular engagement with multiple levels of leadership including, VPs, Managers, Directors, project team members, and representatives from various functional and / or technical teams, including escalations. * Growth: Experience in supporting growth for new acquisitions and entities with extensive experience in implementation and rollout strategies * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel. * This role is mostly remote * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; and healthcare equivalent experience or equivalent experience Preferred * Experience in modernizing large-scale data and analytics programs that promote an insight driven organization leveraging cloud & AI/ML technologies as well as Epic integrations * Experience running day-to-day operations, maintenance and ongoing enhancements of data platforms and applications as well as managing and governing the underlying data leveraging standardized, automated and AI enabled capabilities * Strong understanding of the Healthcare technology ecosystem including the core EMR and third-party applications with solutions that span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. * These solutions span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. * Direct Knowledge of business areas (e.g., Clinical and Revenue Cycle) with background in healthcare operations including outpatient, inpatient, and ancillary areas * Can operate independently or with minimum supervision including ability to manage multiple projects and prioritize tasks into manageable work products * Ability to rollout engagement specific project delivery processes * Understanding of application interfacing with other modules/applications * Knowledge and experience working with Microsoft Office tools * Analytical/ Decision Making Responsibilities with strong Written and Communication Skills The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180000 to $205000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320717 Job ID 320717

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Advanced Analytics VP you will have the ability to lead teams, share new ideas, and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. AI & Data offers a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate and enhance their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. Required Qualifications + Senior Leader: Minimum 10 years of recent Senior Leadership experience with health systems in large-scale implementations, transformations, and day-to-day operations + Operator experience: Minimum 5-7 years as VP or Director of Data & Analytics for a multi-billion-dollar organization. Ideally, the candidate has Healthcare knowledge with prior experience in running IT operations for a large health system with leadership roles focused on data engineering, analytics, interoperability, AI & Insights serving as the bridge between IT & Operations + Track Performance: Track performance of the team providing Application maintenance support by adhering to the required Service Level Agreement (SLA) timelines and Key Performance Indicators (KPIs) + Global Team: Strong interpersonal and communication skills with ability to manage large teams onshore, offshore, and nearshore + Executive Presence: Strong executive presence with regular engagement with multiple levels of leadership including, VPs, Managers, Directors, project team members, and representatives from various functional and / or technical teams, including escalations. + Growth: Experience in supporting growth for new acquisitions and entities with extensive experience in implementation and rollout strategies + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel. + This role is mostly remote + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; and healthcare equivalent experience or equivalent experience Preferred + Experience in modernizing large-scale data and analytics programs that promote an insight driven organization leveraging cloud & AI/ML technologies as well as Epic integrations + Experience running day-to-day operations, maintenance and ongoing enhancements of data platforms and applications as well as managing and governing the underlying data leveraging standardized, automated and AI enabled capabilities + Strong understanding of the Healthcare technology ecosystem including the core EMR and third-party applications with solutions that span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. + These solutions span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. + Direct Knowledge of business areas (e.g., Clinical and Revenue Cycle) with background in healthcare operations including outpatient, inpatient, and ancillary areas + Can operate independently or with minimum supervision including ability to manage multiple projects and prioritize tasks into manageable work products + Ability to rollout engagement specific project delivery processes + Understanding of application interfacing with other modules/applications + Knowledge and experience working with Microsoft Officetools + Analytical/ Decision Making Responsibilities with strong Written and Communication Skills The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180000 to $205000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Advanced Analytics VP you will have the ability to lead teams, share new ideas, and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. AI & Data offers a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate and enhance their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. Required Qualifications * Senior Leader: Minimum 10 years of recent Senior Leadership experience with health systems in large-scale implementations, transformations, and day-to-day operations * Operator experience: Minimum 5-7 years as VP or Director of Data & Analytics for a multi-billion-dollar organization. Ideally, the candidate has Healthcare knowledge with prior experience in running IT operations for a large health system with leadership roles focused on data engineering, analytics, interoperability, AI & Insights serving as the bridge between IT & Operations * Track Performance: Track performance of the team providing Application maintenance support by adhering to the required Service Level Agreement (SLA) timelines and Key Performance Indicators (KPIs) * Global Team: Strong interpersonal and communication skills with ability to manage large teams onshore, offshore, and nearshore * Executive Presence: Strong executive presence with regular engagement with multiple levels of leadership including, VPs, Managers, Directors, project team members, and representatives from various functional and / or technical teams, including escalations. * Growth: Experience in supporting growth for new acquisitions and entities with extensive experience in implementation and rollout strategies * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel. * This role is mostly remote * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; and healthcare equivalent experience or equivalent experience Preferred * Experience in modernizing large-scale data and analytics programs that promote an insight driven organization leveraging cloud & AI/ML technologies as well as Epic integrations * Experience running day-to-day operations, maintenance and ongoing enhancements of data platforms and applications as well as managing and governing the underlying data leveraging standardized, automated and AI enabled capabilities * Strong understanding of the Healthcare technology ecosystem including the core EMR and third-party applications with solutions that span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. * These solutions span the API lifecycle from strategy, identification, design, implement, secure, deploy and operate. * Direct Knowledge of business areas (e.g., Clinical and Revenue Cycle) with background in healthcare operations including outpatient, inpatient, and ancillary areas * Can operate independently or with minimum supervision including ability to manage multiple projects and prioritize tasks into manageable work products * Ability to rollout engagement specific project delivery processes * Understanding of application interfacing with other modules/applications * Knowledge and experience working with Microsoft Office tools * Analytical/ Decision Making Responsibilities with strong Written and Communication Skills The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180000 to $205000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320717 Job ID 320717

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director, you will champion a modern approach to CRM and vision for clients, connecting their data, customer strategy, content creation, technology and measurement/analytics. The CRM Strategy Director will have an intimate understanding of how customers engage with brands and how marketing technology enables brands to build strong relationships to their customers that drive business results. They will be a champion for CRM within Deloitte Digital and within our clients. Internally, you'll help us continue to grow our CRM practice and identify new ways to bring our POV to life. Externally, you'll build long-term relationships with clients, uncover new business opportunities and drive business results. + Leads CRM strategy; informing who (customer segmentation), when (customer moments), where (channels) and how (messaging) brands should activate CRM + Connects data, brand strategy, creative and technology together to create a customer-centric vision for clients and an operating model to bring it to life + Develops a plan to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies + Drives thought leadership and envisions what best-in-class CRM/Loyalty operations look like now and develops the vision for how it will evolve in the future as technology and customer needs change across processes, changing market conditions and MarTech platforms + Develops a personalization plan and creative brief + Provides reviews and inputs on creative work + Develops learning agendas, test & learn plans, reviews results and makes recommendations for how to optimize CRM strategy and content creation + Leads business development efforts, crafting narratives to sell-in a vision to prospective clients + Identifies a client's CRM maturity level and craft a plan to move them to a best-in-class operating model for modern CRM experiences + Partners with internal Loyalty program experts to deliver on loyalty programs and identify the value exchange brands can offer their customers + Partners with a cross-functional team to deliver to clients - including creative, technology, data science, brand strategy, loyalty, audience engagement + Build senior-level client relationships + Partner with MarTech and alliance/partners team leadership + Constant focus on proving business impact for clients + Drives multi-channel solutions and strategies, including (but not limited to) Digital -email, SMS, mobile, web, direct mail, social - and Traditional - Events, Media, instore. + Managing team development and skills training + Mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value of their customers + Understanding of paid, earned and owned media strategies A successful candidate would possess these skills: + Ability to synthesize complex customer, data, and technology inputs into a clear strategic vision that guides multi-channel CRM activation. + Ability to influence senior stakeholders and facilitate decision-making that advances long-term CRM strategy and operating model evolution. + Ability to connect cross-functional teams-creative, data, technology, and brand-around a unified CRM vision and workflow. + Ability to collaborate with client's other partners and vendors to drive unified client agenda. + Ability to lead CRM thought leadership efforts and articulate transformative opportunities grounded in measurable business impact. + Ability to guide teams in developing personalization frameworks, learning agendas, and test-and-learn plans that inform ongoing optimization. + Analytical mindset - ability to consolidate data from multiple sources into a single view for the client ability to develop data driven results and analysis driving CRM outcomes and the goal of a single view of the customer + Ability to articulate a clear vision and expectations for content creation and ability to guide the creative process The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + 10+ years of experience leading CRM strategy, including at least 5 years in an agency or consulting setting, with a track record of shaping and delivering large impactful CRM programs + A minimum of 8 years of experience integrating MarTech, data, CDP, and content technologies to support cross-channel CRM initiatives (across channels such as email, SMS, mobile, web, direct mail, and social). + Ability to travel 30%, on average, based on the work you do and the client and industries/sectors you serve. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: + Experience across multiple industries, with particular emphasis on experience within the financial services and consumer sectors. + Minimum 8 years of experience developing and implementing solutions within a highly matrixed organization. + Experience leading business development initiatives, including crafting and delivering compelling narratives to communicate and sell a strategic vision to prospective clients. + Proven expertise in translating complex concepts or strategies into clear, compelling messages for a variety of audiences. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

CRM Strategy Director Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director, you will champion a modern approach to CRM and vision for clients, connecting their data, customer strategy, content creation, technology and measurement/analytics. The CRM Strategy Director will have an intimate understanding of how customers engage with brands and how marketing technology enables brands to build strong relationships to their customers that drive business results. They will be a champion for CRM within Deloitte Digital and within our clients. Internally, you'll help us continue to grow our CRM practice and identify new ways to bring our POV to life. Externally, you'll build long-term relationships with clients, uncover new business opportunities and drive business results. * Leads CRM strategy; informing who (customer segmentation), when (customer moments), where (channels) and how (messaging) brands should activate CRM * Connects data, brand strategy, creative and technology together to create a customer-centric vision for clients and an operating model to bring it to life * Develops a plan to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies * Drives thought leadership and envisions what best-in-class CRM/Loyalty operations look like now and develops the vision for how it will evolve in the future as technology and customer needs change across processes, changing market conditions and MarTech platforms * Develops a personalization plan and creative brief * Provides reviews and inputs on creative work * Develops learning agendas, test & learn plans, reviews results and makes recommendations for how to optimize CRM strategy and content creation * Leads business development efforts, crafting narratives to sell-in a vision to prospective clients * Identifies a client's CRM maturity level and craft a plan to move them to a best-in-class operating model for modern CRM experiences * Partners with internal Loyalty program experts to deliver on loyalty programs and identify the value exchange brands can offer their customers * Partners with a cross-functional team to deliver to clients - including creative, technology, data science, brand strategy, loyalty, audience engagement * Build senior-level client relationships * Partner with MarTech and alliance/partners team leadership * Constant focus on proving business impact for clients * Drives multi-channel solutions and strategies, including (but not limited to) Digital -email, SMS, mobile, web, direct mail, social - and Traditional - Events, Media, instore. * Managing team development and skills training * Mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value of their customers * Understanding of paid, earned and owned media strategies A successful candidate would possess these skills: * Ability to synthesize complex customer, data, and technology inputs into a clear strategic vision that guides multi-channel CRM activation. * Ability to influence senior stakeholders and facilitate decision-making that advances long-term CRM strategy and operating model evolution. * Ability to connect cross-functional teams-creative, data, technology, and brand-around a unified CRM vision and workflow. * Ability to collaborate with client's other partners and vendors to drive unified client agenda. * Ability to lead CRM thought leadership efforts and articulate transformative opportunities grounded in measurable business impact. * Ability to guide teams in developing personalization frameworks, learning agendas, and test-and-learn plans that inform ongoing optimization. * Analytical mindset - ability to consolidate data from multiple sources into a single view for the client ability to develop data driven results and analysis driving CRM outcomes and the goal of a single view of the customer * Ability to articulate a clear vision and expectations for content creation and ability to guide the creative process The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * 10+ years of experience leading CRM strategy, including at least 5 years in an agency or consulting setting, with a track record of shaping and delivering large impactful CRM programs * A minimum of 8 years of experience integrating MarTech, data, CDP, and content technologies to support cross-channel CRM initiatives (across channels such as email, SMS, mobile, web, direct mail, and social). * Ability to travel 30%, on average, based on the work you do and the client and industries/sectors you serve. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: * Experience across multiple industries, with particular emphasis on experience within the financial services and consumer sectors. * Minimum 8 years of experience developing and implementing solutions within a highly matrixed organization. * Experience leading business development initiatives, including crafting and delivering compelling narratives to communicate and sell a strategic vision to prospective clients. * Proven expertise in translating complex concepts or strategies into clear, compelling messages for a variety of audiences. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320569 Job ID 320569

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director, you will champion a modern approach to CRM and vision for clients, connecting their data, customer strategy, content creation, technology and measurement/analytics. The CRM Strategy Director will have an intimate understanding of how customers engage with brands and how marketing technology enables brands to build strong relationships to their customers that drive business results. They will be a champion for CRM within Deloitte Digital and within our clients. Internally, you'll help us continue to grow our CRM practice and identify new ways to bring our POV to life. Externally, you'll build long-term relationships with clients, uncover new business opportunities and drive business results. + Leads CRM strategy; informing who (customer segmentation), when (customer moments), where (channels) and how (messaging) brands should activate CRM + Connects data, brand strategy, creative and technology together to create a customer-centric vision for clients and an operating model to bring it to life + Develops a plan to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies + Drives thought leadership and envisions what best-in-class CRM/Loyalty operations look like now and develops the vision for how it will evolve in the future as technology and customer needs change across processes, changing market conditions and MarTech platforms + Develops a personalization plan and creative brief + Provides reviews and inputs on creative work + Develops learning agendas, test & learn plans, reviews results and makes recommendations for how to optimize CRM strategy and content creation + Leads business development efforts, crafting narratives to sell-in a vision to prospective clients + Identifies a client's CRM maturity level and craft a plan to move them to a best-in-class operating model for modern CRM experiences + Partners with internal Loyalty program experts to deliver on loyalty programs and identify the value exchange brands can offer their customers + Partners with a cross-functional team to deliver to clients - including creative, technology, data science, brand strategy, loyalty, audience engagement + Build senior-level client relationships + Partner with MarTech and alliance/partners team leadership + Constant focus on proving business impact for clients + Drives multi-channel solutions and strategies, including (but not limited to) Digital -email, SMS, mobile, web, direct mail, social - and Traditional - Events, Media, instore. + Managing team development and skills training + Mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value of their customers + Understanding of paid, earned and owned media strategies A successful candidate would possess these skills: + Ability to synthesize complex customer, data, and technology inputs into a clear strategic vision that guides multi-channel CRM activation. + Ability to influence senior stakeholders and facilitate decision-making that advances long-term CRM strategy and operating model evolution. + Ability to connect cross-functional teams-creative, data, technology, and brand-around a unified CRM vision and workflow. + Ability to collaborate with client's other partners and vendors to drive unified client agenda. + Ability to lead CRM thought leadership efforts and articulate transformative opportunities grounded in measurable business impact. + Ability to guide teams in developing personalization frameworks, learning agendas, and test-and-learn plans that inform ongoing optimization. + Analytical mindset - ability to consolidate data from multiple sources into a single view for the client ability to develop data driven results and analysis driving CRM outcomes and the goal of a single view of the customer + Ability to articulate a clear vision and expectations for content creation and ability to guide the creative process The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + 10+ years of experience leading CRM strategy, including at least 5 years in an agency or consulting setting, with a track record of shaping and delivering large impactful CRM programs + A minimum of 8 years of experience integrating MarTech, data, CDP, and content technologies to support cross-channel CRM initiatives (across channels such as email, SMS, mobile, web, direct mail, and social). + Ability to travel 30%, on average, based on the work you do and the client and industries/sectors you serve. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: + Experience across multiple industries, with particular emphasis on experience within the financial services and consumer sectors. + Minimum 8 years of experience developing and implementing solutions within a highly matrixed organization. + Experience leading business development initiatives, including crafting and delivering compelling narratives to communicate and sell a strategic vision to prospective clients. + Proven expertise in translating complex concepts or strategies into clear, compelling messages for a variety of audiences. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

CRM Strategy Director Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director, you will champion a modern approach to CRM and vision for clients, connecting their data, customer strategy, content creation, technology and measurement/analytics. The CRM Strategy Director will have an intimate understanding of how customers engage with brands and how marketing technology enables brands to build strong relationships to their customers that drive business results. They will be a champion for CRM within Deloitte Digital and within our clients. Internally, you'll help us continue to grow our CRM practice and identify new ways to bring our POV to life. Externally, you'll build long-term relationships with clients, uncover new business opportunities and drive business results. * Leads CRM strategy; informing who (customer segmentation), when (customer moments), where (channels) and how (messaging) brands should activate CRM * Connects data, brand strategy, creative and technology together to create a customer-centric vision for clients and an operating model to bring it to life * Develops a plan to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies * Drives thought leadership and envisions what best-in-class CRM/Loyalty operations look like now and develops the vision for how it will evolve in the future as technology and customer needs change across processes, changing market conditions and MarTech platforms * Develops a personalization plan and creative brief * Provides reviews and inputs on creative work * Develops learning agendas, test & learn plans, reviews results and makes recommendations for how to optimize CRM strategy and content creation * Leads business development efforts, crafting narratives to sell-in a vision to prospective clients * Identifies a client's CRM maturity level and craft a plan to move them to a best-in-class operating model for modern CRM experiences * Partners with internal Loyalty program experts to deliver on loyalty programs and identify the value exchange brands can offer their customers * Partners with a cross-functional team to deliver to clients - including creative, technology, data science, brand strategy, loyalty, audience engagement * Build senior-level client relationships * Partner with MarTech and alliance/partners team leadership * Constant focus on proving business impact for clients * Drives multi-channel solutions and strategies, including (but not limited to) Digital -email, SMS, mobile, web, direct mail, social - and Traditional - Events, Media, instore. * Managing team development and skills training * Mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value of their customers * Understanding of paid, earned and owned media strategies A successful candidate would possess these skills: * Ability to synthesize complex customer, data, and technology inputs into a clear strategic vision that guides multi-channel CRM activation. * Ability to influence senior stakeholders and facilitate decision-making that advances long-term CRM strategy and operating model evolution. * Ability to connect cross-functional teams-creative, data, technology, and brand-around a unified CRM vision and workflow. * Ability to collaborate with client's other partners and vendors to drive unified client agenda. * Ability to lead CRM thought leadership efforts and articulate transformative opportunities grounded in measurable business impact. * Ability to guide teams in developing personalization frameworks, learning agendas, and test-and-learn plans that inform ongoing optimization. * Analytical mindset - ability to consolidate data from multiple sources into a single view for the client ability to develop data driven results and analysis driving CRM outcomes and the goal of a single view of the customer * Ability to articulate a clear vision and expectations for content creation and ability to guide the creative process The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * 10+ years of experience leading CRM strategy, including at least 5 years in an agency or consulting setting, with a track record of shaping and delivering large impactful CRM programs * A minimum of 8 years of experience integrating MarTech, data, CDP, and content technologies to support cross-channel CRM initiatives (across channels such as email, SMS, mobile, web, direct mail, and social). * Ability to travel 30%, on average, based on the work you do and the client and industries/sectors you serve. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: * Experience across multiple industries, with particular emphasis on experience within the financial services and consumer sectors. * Minimum 8 years of experience developing and implementing solutions within a highly matrixed organization. * Experience leading business development initiatives, including crafting and delivering compelling narratives to communicate and sell a strategic vision to prospective clients. * Proven expertise in translating complex concepts or strategies into clear, compelling messages for a variety of audiences. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320569 Job ID 320569

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director, you will champion a modern approach to CRM and vision for clients, connecting their data, customer strategy, content creation, technology and measurement/analytics. The CRM Strategy Director will have an intimate understanding of how customers engage with brands and how marketing technology enables brands to build strong relationships to their customers that drive business results. They will be a champion for CRM within Deloitte Digital and within our clients. Internally, you'll help us continue to grow our CRM practice and identify new ways to bring our POV to life. Externally, you'll build long-term relationships with clients, uncover new business opportunities and drive business results. + Leads CRM strategy; informing who (customer segmentation), when (customer moments), where (channels) and how (messaging) brands should activate CRM + Connects data, brand strategy, creative and technology together to create a customer-centric vision for clients and an operating model to bring it to life + Develops a plan to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies + Drives thought leadership and envisions what best-in-class CRM/Loyalty operations look like now and develops the vision for how it will evolve in the future as technology and customer needs change across processes, changing market conditions and MarTech platforms + Develops a personalization plan and creative brief + Provides reviews and inputs on creative work + Develops learning agendas, test & learn plans, reviews results and makes recommendations for how to optimize CRM strategy and content creation + Leads business development efforts, crafting narratives to sell-in a vision to prospective clients + Identifies a client's CRM maturity level and craft a plan to move them to a best-in-class operating model for modern CRM experiences + Partners with internal Loyalty program experts to deliver on loyalty programs and identify the value exchange brands can offer their customers + Partners with a cross-functional team to deliver to clients - including creative, technology, data science, brand strategy, loyalty, audience engagement + Build senior-level client relationships + Partner with MarTech and alliance/partners team leadership + Constant focus on proving business impact for clients + Drives multi-channel solutions and strategies, including (but not limited to) Digital -email, SMS, mobile, web, direct mail, social - and Traditional - Events, Media, instore. + Managing team development and skills training + Mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value of their customers + Understanding of paid, earned and owned media strategies A successful candidate would possess these skills: + Ability to synthesize complex customer, data, and technology inputs into a clear strategic vision that guides multi-channel CRM activation. + Ability to influence senior stakeholders and facilitate decision-making that advances long-term CRM strategy and operating model evolution. + Ability to connect cross-functional teams-creative, data, technology, and brand-around a unified CRM vision and workflow. + Ability to collaborate with client's other partners and vendors to drive unified client agenda. + Ability to lead CRM thought leadership efforts and articulate transformative opportunities grounded in measurable business impact. + Ability to guide teams in developing personalization frameworks, learning agendas, and test-and-learn plans that inform ongoing optimization. + Analytical mindset - ability to consolidate data from multiple sources into a single view for the client ability to develop data driven results and analysis driving CRM outcomes and the goal of a single view of the customer + Ability to articulate a clear vision and expectations for content creation and ability to guide the creative process The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + 10+ years of experience leading CRM strategy, including at least 5 years in an agency or consulting setting, with a track record of shaping and delivering large impactful CRM programs + A minimum of 8 years of experience integrating MarTech, data, CDP, and content technologies to support cross-channel CRM initiatives (across channels such as email, SMS, mobile, web, direct mail, and social). + Ability to travel 30%, on average, based on the work you do and the client and industries/sectors you serve. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: + Experience across multiple industries, with particular emphasis on experience within the financial services and consumer sectors. + Minimum 8 years of experience developing and implementing solutions within a highly matrixed organization. + Experience leading business development initiatives, including crafting and delivering compelling narratives to communicate and sell a strategic vision to prospective clients. + Proven expertise in translating complex concepts or strategies into clear, compelling messages for a variety of audiences. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

CRM Strategy Director Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director, you will champion a modern approach to CRM and vision for clients, connecting their data, customer strategy, content creation, technology and measurement/analytics. The CRM Strategy Director will have an intimate understanding of how customers engage with brands and how marketing technology enables brands to build strong relationships to their customers that drive business results. They will be a champion for CRM within Deloitte Digital and within our clients. Internally, you'll help us continue to grow our CRM practice and identify new ways to bring our POV to life. Externally, you'll build long-term relationships with clients, uncover new business opportunities and drive business results. * Leads CRM strategy; informing who (customer segmentation), when (customer moments), where (channels) and how (messaging) brands should activate CRM * Connects data, brand strategy, creative and technology together to create a customer-centric vision for clients and an operating model to bring it to life * Develops a plan to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies * Drives thought leadership and envisions what best-in-class CRM/Loyalty operations look like now and develops the vision for how it will evolve in the future as technology and customer needs change across processes, changing market conditions and MarTech platforms * Develops a personalization plan and creative brief * Provides reviews and inputs on creative work * Develops learning agendas, test & learn plans, reviews results and makes recommendations for how to optimize CRM strategy and content creation * Leads business development efforts, crafting narratives to sell-in a vision to prospective clients * Identifies a client's CRM maturity level and craft a plan to move them to a best-in-class operating model for modern CRM experiences * Partners with internal Loyalty program experts to deliver on loyalty programs and identify the value exchange brands can offer their customers * Partners with a cross-functional team to deliver to clients - including creative, technology, data science, brand strategy, loyalty, audience engagement * Build senior-level client relationships * Partner with MarTech and alliance/partners team leadership * Constant focus on proving business impact for clients * Drives multi-channel solutions and strategies, including (but not limited to) Digital -email, SMS, mobile, web, direct mail, social - and Traditional - Events, Media, instore. * Managing team development and skills training * Mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value of their customers * Understanding of paid, earned and owned media strategies A successful candidate would possess these skills: * Ability to synthesize complex customer, data, and technology inputs into a clear strategic vision that guides multi-channel CRM activation. * Ability to influence senior stakeholders and facilitate decision-making that advances long-term CRM strategy and operating model evolution. * Ability to connect cross-functional teams-creative, data, technology, and brand-around a unified CRM vision and workflow. * Ability to collaborate with client's other partners and vendors to drive unified client agenda. * Ability to lead CRM thought leadership efforts and articulate transformative opportunities grounded in measurable business impact. * Ability to guide teams in developing personalization frameworks, learning agendas, and test-and-learn plans that inform ongoing optimization. * Analytical mindset - ability to consolidate data from multiple sources into a single view for the client ability to develop data driven results and analysis driving CRM outcomes and the goal of a single view of the customer * Ability to articulate a clear vision and expectations for content creation and ability to guide the creative process The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * 10+ years of experience leading CRM strategy, including at least 5 years in an agency or consulting setting, with a track record of shaping and delivering large impactful CRM programs * A minimum of 8 years of experience integrating MarTech, data, CDP, and content technologies to support cross-channel CRM initiatives (across channels such as email, SMS, mobile, web, direct mail, and social). * Ability to travel 30%, on average, based on the work you do and the client and industries/sectors you serve. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: * Experience across multiple industries, with particular emphasis on experience within the financial services and consumer sectors. * Minimum 8 years of experience developing and implementing solutions within a highly matrixed organization. * Experience leading business development initiatives, including crafting and delivering compelling narratives to communicate and sell a strategic vision to prospective clients. * Proven expertise in translating complex concepts or strategies into clear, compelling messages for a variety of audiences. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320569 Job ID 320569

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced Associate Director - Cost Manager / Quantity Surveyor to join our team and provide expert cost management services on a large-scale, mission-critical data center program in Beaver County, PA. This is a client-facing leadership role requiring exceptional communication skills and the ability to influence stakeholders at all levels. In this significant position, you will provide strategic leadership and direction, ensuring successful delivery of cost management services while embedding and promoting Turner & Townsend's purpose, values, and vision. You will manage both internal and external stakeholders, driving collaboration and accountability across the project lifecycle. Responsibilities Lead end-to-end cost management across all project phases, ensuring alignment with scope, budget, and schedule for hyperscale data center programs and other sectors. Develop and maintain detailed cost plans, estimates, and forecasts using industry benchmarks and technical documentation. Manage change control: review and negotiate change orders, track post-contract variances, and ensure robust commercial governance. Oversee contractor and subcontractor pricing reviews, scope validation, and procurement strategy development; advise on contracting and procurement approaches and support program-level capital planning. Coordinate closely with scheduling teams to integrate cost forecasts with project timelines and milestones. Serve as the primary point of contact for commercial status reporting; produce and present monthly cost reports, executive summaries, and financial updates to stakeholders. Take a lead role interfacing with clients, stakeholders, and consultants at all project stages; maintain excellent communication and build strong relationships with clients, vendors, and project teams. Drive cost risk analysis, scenario planning, and sensitivity testing; monitor market trends and provide insights on escalation, labor availability, and material pricing. Develop strategies for cost optimization and value engineering to enhance outcomes and reduce lifecycle costs. Set and track performance via KPIs and critical success factors; prepare and deliver presentations to senior leadership. Manage financial performance using internal systems to track margins, forecasts, and reporting; implement and maintain Business Management Systems (BMS) and company delivery methodologies to ensure best practice. Identify opportunities to improve cost management processes, templates, and tools; champion knowledge management by capturing lessons learned and key data. Provide strong leadership with a clear strategy and ambition for the team; mentor and develop junior staff, conduct performance reviews, and foster a high-performance, collaborative culture. Act as a brand ambassador; develop market understanding, build a pipeline of opportunities, and identify cross-selling and business generation opportunities. Participate in proposals/RFP responses and attend networking events to expand market presence and relationships. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Bachelor's degree in Quantity Surveying, Construction Management, Engineering, or a related field; graduate degree preferred. 8-10+ years of experience in cost management or project controls within the construction industry, ideally on large-scale, mission-critical projects (e.g., data centers, high-tech, industrial). Proven experience in construction consultancy and client-facing delivery. Strong understanding of MEP systems, resilience requirements, and campus-scale infrastructure. Expertise in budgeting, financial reporting, cost control systems, Earned Value Management (EVM), and procurement strategies. Proficiency with industry-standard cost management tools and software (e.g., CostX, Oracle, Excel, Primavera). RICS accreditation or equivalent certification (or progress toward certification) highly desirable. Excellent communication, presentation, negotiation, and stakeholder management skills. Strong analytical and problem-solving abilities, highly organized, and able to manage multiple priorities under pressure. Additional Information *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. **Job Description** Turner & Townsend is seeking an experienced **Associate Director** - **Cost Manager / Quantity Surveyor** to join our team and provide expert cost management services on a large-scale, mission-critical data center program in **Beaver County** , **PA** . This is a client-facing leadership role requiring exceptional communication skills and the ability to influence stakeholders at all levels. In this significant position, you will provide strategic leadership and direction, ensuring successful delivery of cost management services while embedding and promoting Turner & Townsend's purpose, values, and vision. You will manage both internal and external stakeholders, driving collaboration and accountability across the project lifecycle. **Responsibilities** + Lead end-to-end cost management across all project phases, ensuring alignment with scope, budget, and schedule for hyperscale data center programs and other sectors. + Develop and maintain detailed cost plans, estimates, and forecasts using industry benchmarks and technical documentation. + Manage change control: review and negotiate change orders, track post-contract variances, and ensure robust commercial governance. + Oversee contractor and subcontractor pricing reviews, scope validation, and procurement strategy development; advise on contracting and procurement approaches and support program-level capital planning. + Coordinate closely with scheduling teams to integrate cost forecasts with project timelines and milestones. + Serve as the primary point of contact for commercial status reporting; produce and present monthly cost reports, executive summaries, and financial updates to stakeholders. + Take a lead role interfacing with clients, stakeholders, and consultants at all project stages; maintain excellent communication and build strong relationships with clients, vendors, and project teams. + Drive cost risk analysis, scenario planning, and sensitivity testing; monitor market trends and provide insights on escalation, labor availability, and material pricing. + Develop strategies for cost optimization and value engineering to enhance outcomes and reduce lifecycle costs. + Set and track performance via KPIs and critical success factors; prepare and deliver presentations to senior leadership. + Manage financial performance using internal systems to track margins, forecasts, and reporting; implement and maintain Business Management Systems (BMS) and company delivery methodologies to ensure best practice. + Identify opportunities to improve cost management processes, templates, and tools; champion knowledge management by capturing lessons learned and key data. + Provide strong leadership with a clear strategy and ambition for the team; mentor and develop junior staff, conduct performance reviews, and foster a high-performance, collaborative culture. + Act as a brand ambassador; develop market understanding, build a pipeline of opportunities, and identify cross-selling and business generation opportunities. + Participate in proposals/RFP responses and attend networking events to expand market presence and relationships. + SOX control responsibilities may be part of this role, which are to be adhered to where applicable. **Qualifications** + Bachelor's degree in Quantity Surveying, Construction Management, Engineering, or a related field; graduate degree preferred. + 8-10+ years of experience in cost management or project controls within the construction industry, ideally on large-scale, mission-critical projects (e.g., data centers, high-tech, industrial). + Proven experience in construction consultancy and client-facing delivery. + Strong understanding of MEP systems, resilience requirements, and campus-scale infrastructure. + Expertise in budgeting, financial reporting, cost control systems, Earned Value Management (EVM), and procurement strategies. + Proficiency with industry-standard cost management tools and software (e.g., CostX, Oracle, Excel, Primavera). + RICS accreditation or equivalent certification (or progress toward certification) highly desirable. + Excellent communication, presentation, negotiation, and stakeholder management skills. + Strong analytical and problem-solving abilities, highly organized, and able to manage multiple priorities under pressure. **Additional Information** **_*On-site presence and requirements may change depending on our client's needs._** Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter (*********************************** Instagram LinkedIn (**************************************************** _It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._ _Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend are looking for an Associate Director level Cost Manager and/or Quantity Surveyor to lead commercial strategy and cost governance for a large-scale, multi-phase data center development program onsite in Conesville, Ohio. This role will oversee cost planning, budgeting, procurement strategy, and risk management across multiple packages and phases, ensuring compliance and alignment with program objectives. You will act as a trusted advisor to senior stakeholders, deliver executive-level reporting, and drive value engineering initiatives to optimize design and reduce costs. This is an opportunity to lead cost management on one of the most significant technology infrastructure programs in the region. Responsibilities * Provide strategic leadership for cost management across multi-phase data center programs, ensuring governance, compliance, and alignment with organizational standards. * Develop and implement cost strategies, frameworks, and reporting structures for multi-billion-dollar budgets, including early-stage budgeting, detailed cost planning, procurement strategy, and risk mitigation. * Act as the primary client interface, maintaining strong communication with stakeholders and consultants throughout all project stages. * Advise senior stakeholders on commercial strategy, procurement models, and contract negotiations for complex packages involving energy infrastructure and sustainability initiatives. * Oversee full lifecycle cost management activities, including quantity surveying, cost controls, change management, and contingency tracking across multiple packages and phases. * Lead executive-level reporting, presenting cost performance, forecasts, and risk assessments to leadership teams. * Drive value engineering and design optimization initiatives to identify cost-saving opportunities without compromising performance. * Mentor and develop cost management teams, ensuring capability growth, succession planning, and staff performance reviews. * Contribute to the enhancement of internal cost management tools, templates, and processes for continuous improvement and best practice implementation. * Manage financial performance, including margin tracking, fee/resource forecasts, and compliance with internal Business Management Systems (BMS). * Support preconstruction activities, feasibility studies, and early-stage cost modeling for future phases. * Build strong relationships with clients, stakeholders, contractors, and vendors, acting as a trusted advisor and identifying opportunities for business growth and cross-selling. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * Bachelor's degree in Construction Management, Quantity Surveying, Engineering, or related field; advanced degree preferred. * 10+ years of experience in cost management or project controls, with at least 3-5 years in a leadership role. * Proven experience managing large-scale, mission-critical construction programs (e.g., hyperscale data centers, energy infrastructure, industrial). * Expertise in cost planning, budgeting, financial reporting, and cost control systems at program level. * Strong knowledge of procurement strategies, commercial management, and construction contracts, including change management and risk allocation. * RICS accreditation or equivalent professional certification strongly preferred. * Exceptional leadership, communication, and negotiation skills with the ability to influence senior stakeholders. * Advanced analytical and problem-solving abilities with attention to detail. * Proficiency in industry-standard tools and software for cost management. * Familiarity with MEP systems and complex building services is beneficial. * Ability to manage multiple phases and packages concurrently in a fast-paced environment. * Experience with value engineering and design optimization techniques. * Knowledge of energy infrastructure, carbon capture technologies, and sustainability considerations is a plus. Additional Information * On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend are seeking a Project Director - Cost Management to lead the successful delivery of a large-scale, multi-phase data center construction program. This position is based onsite approximately one hour east of Columbus, Ohio, in Conesville. Per diem is available for candidates commuting from Franklin County (or the Columbus area), with mileage reimbursement provided. Candidates must be onsite at least 3 days per week. This role will take full accountability for cost governance and commercial strategy while ensuring projects are delivered on time, within budget, and to the highest quality standards. You will oversee cost planning, procurement, and risk management at program level, while driving collaboration across stakeholders and contractors to achieve seamless execution. As Project Director, you will manage multiple phases concurrently, resolve complex delivery challenges, and maintain alignment with program objectives. You will lead senior cost management teams, implement best practices, and ensure governance and compliance throughout the lifecycle. This is a high-impact leadership role with responsibility for delivering one of the most significant technology infrastructure programs in the region. Responsibilities * Provide executive-level leadership for cost management across all phases of a major data center program, ensuring governance, compliance, and alignment with organizational standards. * Define and implement commercial strategy, cost frameworks, and reporting structures for multi-billion-dollar budgets, including early-stage budgeting, detailed cost planning, procurement strategy, and risk mitigation. * Act as the senior point of contact for stakeholders, maintaining strong communication and transparency throughout all project stages. * Oversee full lifecycle cost management activities, including quantity surveying, cost controls, change management, and contingency tracking across multiple packages and phases. * Lead executive-level reporting, presenting cost performance, forecasts, and risk assessments to leadership teams and influencing strategic decisions. * Drive value engineering and design optimization initiatives to identify cost-saving opportunities without compromising performance or quality. * Mentor and develop senior cost management leaders, ensuring capability growth, succession planning, and staff performance reviews. * Contribute to the enhancement of internal cost management tools, templates, and processes for continuous improvement and best practice implementation. * Manage financial performance, including margin tracking, fee/resource forecasts, and compliance with internal Business Management Systems (BMS). * Support preconstruction activities, feasibility studies, and early-stage cost modeling for future phases. * Build strategic relationships with clients, stakeholders, contractors, and vendors, acting as a trusted advisor and identifying opportunities for business growth and cross-selling. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * Bachelor's degree in Construction Management, Quantity Surveying, Engineering, or related field; advanced degree preferred. * 12+ years of experience in cost management or project controls, with significant leadership experience at program level. * Proven track record managing large-scale, mission-critical construction programs (e.g., hyperscale data centers, energy infrastructure, industrial). * Expertise in cost planning, budgeting, financial reporting, and cost control systems at program level. * Strong knowledge of procurement strategies, commercial management, and construction contracts, including change management and risk allocation. * RICS accreditation or equivalent professional certification strongly preferred. * Exceptional leadership, communication, and negotiation skills with the ability to influence at executive level. * Advanced analytical and problem-solving abilities with attention to detail. * Proficiency in industry-standard tools and software for cost management. * Familiarity with MEP systems and complex building services is beneficial. * Ability to manage multiple phases and packages concurrently in a fast-paced environment. * Experience with value engineering and design optimization techniques. * Knowledge of energy infrastructure, carbon capture technologies, and sustainability considerations is a plus. Additional Information * On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend are seeking a seasoned Project Director to lead the end-to-end delivery of a large-scale, mission‑critical data center program in Beaver County, PA. The Project Director will set strategy, manage multi‑million‑dollar budgets, oversee design and construction, drive aggressive schedules (CPM), and own quality and commissioning, especially complex MEP systems, to achieve operational readiness on time, within budget, and to exacting standards of reliability. Responsibilities * Lead the full lifecycle of a large-scale data center program, from site feasibility through operational readiness. * Define delivery strategy, governance, and long-term goals; align construction with business objectives and KPIs. * Develop and manage multi-million-dollar budgets; implement cost controls, value engineering, and procurement strategies. * Create and maintain detailed CPM schedules (e.g., Primavera P6/MS Project); manage critical path, milestones, and recovery plans. * Oversee design integration and pre-construction activities; ensure constructability of complex MEP systems and compliance with codes and permitting requirements. * Direct procurement and contracting processes, including bid strategies, tendering, evaluations, and contract administration. * Manage daily site operations; ensure safety, quality, and adherence to specifications across civil, structural, architectural, and MEP workstreams. * Own the quality program and commissioning process; lead MEP testing, integrated systems testing (IST), and performance validation through handover. * Serve as the primary stakeholder interface; report progress, risks, and mitigations to senior leadership and maintain alignment across architects, engineers, vendors, and utilities. * Build and mentor a high-performance team; foster a culture of safety, accountability, and continuous improvement. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * 15+ years of experience in construction/program delivery, with significant exposure to mission-critical or power-intensive projects. * Proven track record managing large, multi-million-dollar programs end-to-end, including design, construction, and commissioning. * Expertise in MEP systems design, constructability, and commissioning, including integrated testing and performance validation. * Strong proficiency in CPM scheduling, cost management, risk management, and change control. * Experience managing GCs and specialty vendors, implementing QA/QC programs, and ensuring safety excellence. * Familiarity with utility coordination, interconnection agreements, and projects adjacent to on-site generation or substation infrastructure. * Advanced stakeholder management and executive reporting skills; ability to lead across matrixed teams in fast-paced environments. * Bachelor's degree in Engineering, Construction Management, Architecture, or related field (advanced degree preferred). * Professional certifications such as PMP, PE, CCM, or CxA are advantageous. * Proficiency with project controls and delivery tools (Primavera P6/MS Project, cost systems, Bluebeam, BIM/Navisworks/Revit, commissioning platforms). * Knowledge of relevant standards and codes and permitting processes. * Strong leadership, communication, and problem-solving skills; committed to safety, quality, and continuous improvement. Additional Information * On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend are seeking a Project Director - Cost Management to lead the successful delivery of a large-scale, multi-phase data center construction program. This role will take full accountability for cost governance and commercial strategy while ensuring projects are delivered on time, within budget, and to the highest quality standards. You will oversee cost planning, procurement, and risk management at program level, while driving collaboration across stakeholders and contractors to achieve seamless execution. As Project Director, you will manage multiple phases concurrently, resolve complex delivery challenges, and maintain alignment with program objectives. You will lead senior cost management teams, implement best practices, and ensure governance and compliance throughout the lifecycle. This is a high-impact leadership role with responsibility for delivering one of the most significant technology infrastructure programs in the region. Responsibilities * Provide executive-level leadership for cost management across all phases of a major data center program, ensuring governance, compliance, and alignment with organizational standards. * Define and implement commercial strategy, cost frameworks, and reporting structures for multi-billion-dollar budgets, including early-stage budgeting, detailed cost planning, procurement strategy, and risk mitigation. * Act as the senior point of contact for stakeholders, maintaining strong communication and transparency throughout all project stages. * Oversee full lifecycle cost management activities, including quantity surveying, cost controls, change management, and contingency tracking across multiple packages and phases. * Lead executive-level reporting, presenting cost performance, forecasts, and risk assessments to leadership teams and influencing strategic decisions. * Drive value engineering and design optimization initiatives to identify cost-saving opportunities without compromising performance or quality. * Mentor and develop senior cost management leaders, ensuring capability growth, succession planning, and staff performance reviews. * Contribute to the enhancement of internal cost management tools, templates, and processes for continuous improvement and best practice implementation. * Manage financial performance, including margin tracking, fee/resource forecasts, and compliance with internal Business Management Systems (BMS). * Support preconstruction activities, feasibility studies, and early-stage cost modeling for future phases. * Build strategic relationships with clients, stakeholders, contractors, and vendors, acting as a trusted advisor and identifying opportunities for business growth and cross-selling. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * Bachelor's degree in Construction Management, Quantity Surveying, Engineering, or related field; advanced degree preferred. * 12+ years of experience in cost management or project controls, with significant leadership experience at program level. * Proven track record managing large-scale, mission-critical construction programs (e.g., hyperscale data centers, energy infrastructure, industrial). * Expertise in cost planning, budgeting, financial reporting, and cost control systems at program level. * Strong knowledge of procurement strategies, commercial management, and construction contracts, including change management and risk allocation. * RICS accreditation or equivalent professional certification strongly preferred. * Exceptional leadership, communication, and negotiation skills with the ability to influence at executive level. * Advanced analytical and problem-solving abilities with attention to detail. * Proficiency in industry-standard tools and software for cost management. * Familiarity with MEP systems and complex building services is beneficial. * Ability to manage multiple phases and packages concurrently in a fast-paced environment. * Experience with value engineering and design optimization techniques. * Knowledge of energy infrastructure, carbon capture technologies, and sustainability considerations is a plus. Additional Information * On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.