Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests. Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services. You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services. Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction. While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
**Job responsibilities**
+ Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
+ Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
+ Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
+ Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
+ Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
**Required qualifications, capabilities, and skills**
+ Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
+ Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
+ Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
+ Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
+ Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
+ High school diploma or GED required
**Preferred qualifications, skills, and capabilities**
+ Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Tuesday - Saturday, 1: 30 pm EST to 10:00 pm EST
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 37d ago
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Mortgage Processor III (Safe Act)
M&T Bank 4.7
Remote
Seasoned processor with a strong analytical ability to assess conventional and government loan requests based on a thorough knowledge of product, underwriting, and investor guidelines. Serve as the communication liaison between the customer and M&T's Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.
Primary Responsibilities
Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, realtors, settlement agents, municipalities, and co-workers to ensure a seamless and positive application experience.
Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
Monitor, update and analyze credit reports, appraisals, income documentation, and all verifications to ensure they adhere to product, underwriting and investor guidelines.
Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, review title and homeowner's insurance, mailing loan suspend notices, providing the closing attorney with additional documentation, and all applicable processing checklists.
Ability to scrutinize a loan application to assess qualification, and is able to restructure a loan or recommend solutions.
Empowered to review and accept loan conditions based on underwriter requirements.
Ensures adherence to all regulatory requirements and guidelines.
Strong analytical/mathematical background to evaluate changes to borrower's current fee structure, allowable changes to those fees and the re-creation of the required regulatory documents.
Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.
Education and Experience Required
Associates Degree or two years equivalent work experience.
Two to three years prior mortgage processing or underwriting experience.
Education and Experience Preferred
Good PC skills with strong knowledge of Excel, Word, Email Platform and Adobe.
Ability to make sound decisions based on information provided.
Knowledge of Product, Investor and Compliance Requirements.
Versatility and flexibility working within an ever changing fast paced mortgage environment.
Adapting to new policies and procedures to improve processes and workflow.
Ability to function independently within time constraints.
Excellent verbal and written communication skills.
Highly organized with the ability to multitask.
Strong attention to detail.
Prioritization of daily workload.
Ability to work in a team environment.
Strong work ethic, reliable and dependable.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
$20.6-34.3 hourly Auto-Apply 3d ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase 4.8
Westerville, OH jobs
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
**Job responsibilities**
+ Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
+ Validate daily material quality and output quality
+ Reconcile Input vs. Output utilizing basic math
+ Create manifest and production turn over reports
**Required qualifications, capabilities, and skills**
+ Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
+ Meet and maintain Quality and Productivity standards
+ Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
+ Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
+ Prioritize assigned work daily based on client Service Level Agreements
+ Participate and maintain departmental work area maintenance
+ Basic computer skills and document preparation
+ Comfortable cross training and learning multiple department responsibilities
**Work Schedule(s):**
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 48d ago
Transactions Specialist I - Insertion Warehouse Team
Jpmorgan Chase & Co 4.8
Westerville, OH jobs
JobID: 210701268 JobSchedule: Full time JobShift: Night : Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.
As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm's primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.
Job Responsibilities
* Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
* Validate material quality and output quality on an ongoing basis.
* Reconcile input versus output using basic math.
Required qualifications, capabilities, and skills
* Lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts.
* Work overtime as needed, including holidays and weekends.
* Stand and walk for 8 to 10-hour shifts.
* Meet and maintain quality and productivity standards.
* Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
* Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.
* Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.
Preferred qualifications, capabilities, and skills
* Bring experience in mail distribution or transaction processing.
* Leverage familiarity with industrial equipment and technology integration.
* Thrive in fast-paced, client-focused environments.
* Demonstrate ability to support multiple lines of business.
Work Schedule: Monday - Friday; 11:00PM - 7:30AM
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
$59k-84k yearly est. Auto-Apply 7d ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase & Co 4.8
Westerville, OH jobs
JobID: 210691491 JobSchedule: Full time JobShift: : Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
* Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
* Validate daily material quality and output quality
* Reconcile Input vs. Output utilizing basic math
* Create manifest and production turn over reports
Required qualifications, capabilities, and skills
* Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
* Meet and maintain Quality and Productivity standards
* Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
* Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
* Prioritize assigned work daily based on client Service Level Agreements
* Participate and maintain departmental work area maintenance
* Basic computer skills and document preparation
* Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
$59k-84k yearly est. Auto-Apply 9d ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase Bank, N.A 4.8
Westerville, OH jobs
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
Validate daily material quality and output quality
Reconcile Input vs. Output utilizing basic math
Create manifest and production turn over reports
Required qualifications, capabilities, and skills
Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
Meet and maintain Quality and Productivity standards
Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
Prioritize assigned work daily based on client Service Level Agreements
Participate and maintain departmental work area maintenance
Basic computer skills and document preparation
Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 8d ago
Transactions Specialist I - Production Control Warehouse Team
Jpmorganchase 4.8
Westerville, OH jobs
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I within JPMorganChase, you will be responsible for processing transactions which can include moderately complex tasks. You will be expected to adhere to established procedures and guidelines, while maintaining production targets with accuracy. This position offers opportunities to develop skills in critical thinking and problem solving while working under limited direct supervision, in a high efficiency workplace.
Job responsibilities
Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency.
Respond to customer inquiries and requests, such as balance inquiries and account maintenance, providing a positive customer experience.
Utilize automation technologies to optimize transaction processing and account servicing.
Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues.
Maintain up-to-date knowledge of applicable product definitions and operating procedures, including upstream and downstream process flows.
Required qualifications, capabilities, and skills
Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions.
Demonstrated ability to follow prescribed instructions and procedures, with minimal variance from guidelines and protocols.
Developing proficiency in automation technologies, with the ability to apply these to support and implement transaction optimization initiatives.
Developing proficiency in customer experience, with an understanding of how customers interact and perceive a brand or business throughout the entire customer journey.
Basic skills in using data analytics to spot transaction trends and improve processes, and in using digital tools for transactions.
Must be able to lift between 40-70 pounds and utilize industrial push and pull carts to move up to 200 pounds of supplies.
Preferred qualifications, capabilities, and skills
Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient.
Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest new ideas for improvement.
Work Schedule: Monday - Friday 3:00 PM to 11:30 PM
$59k-84k yearly est. Auto-Apply 2d ago
Transactions Specialist I - Plastics Warehouse
Jpmorganchase 4.8
Westerville, OH jobs
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
Validate daily material quality and output quality
Reconcile Input vs. Output utilizing basic math
Create manifest and production turn over reports
Required qualifications, capabilities, and skills
Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
Meet and maintain Quality and Productivity standards
Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
Prioritize assigned work daily based on client Service Level Agreements
Participate and maintain departmental work area maintenance
Basic computer skills and document preparation
Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
$59k-84k yearly est. Auto-Apply 9d ago
Transactions Specialist I - Insertion Warehouse Team
Jpmorganchase 4.8
Westerville, OH jobs
Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.
As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm's primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.
Job Responsibilities
Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
Validate material quality and output quality on an ongoing basis.
Reconcile input versus output using basic math.
Required qualifications, capabilities, and skills
Lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts.
Work overtime as needed, including holidays and weekends.
Stand and walk for 8 to 10-hour shifts.
Meet and maintain quality and productivity standards.
Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.
Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.
Preferred qualifications, capabilities, and skills
Bring experience in mail distribution or transaction processing.
Leverage familiarity with industrial equipment and technology integration.
Thrive in fast-paced, client-focused environments.
Demonstrate ability to support multiple lines of business.
Work Schedule: Monday - Friday; 11:00PM - 7:30AM
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
$59k-84k yearly est. Auto-Apply 8d ago
Transactions Specialist III / 2nd shift
Jpmorganchase 4.8
Ohio jobs
Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests. Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services. You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services. Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction. While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
Job responsibilities
Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
Required qualifications, capabilities, and skills
Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
High school diploma or GED required
Preferred qualifications, skills, and capabilities
Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Tuesday - Saturday, 1: 30 pm EST to 10:00 pm EST
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
$59k-84k yearly est. Auto-Apply 39d ago
Transactions Specialist III / 2nd shift
Jpmorgan Chase & Co 4.8
Ohio jobs
JobID: 210690447 JobSchedule: Full time JobShift: Evening : Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests. Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services. You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services. Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction. While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
Job responsibilities
* Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
* Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
* Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
* Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
* Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
* Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
* Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
* Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
* Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
* High school diploma or GED required
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Tuesday - Saturday, 1: 30 pm EST to 10:00 pm EST
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
$59k-84k yearly est. Auto-Apply 38d ago
Commercial Loan Services Specialist 2
Huntington National Bank 4.4
Columbus, OH jobs
The Commercial Loan Services Specialist 2 responsibilities may include, but are not limited to, processing payments and advances, initiating wire transfers, balancing loans in line with participated banks or other entities, processing and resolving complex research transactions, reviewing and as needed, correcting loans for financial and collateral data, lien perfection and monitoring and processing of various suspect and maintenance reports.
Duties & Responsibilities:
Monitor suspect, maintenance reports, and CLS general ledgers daily for resolution.
Ensure outages are corrected within provided Service Level Agreements
Process incoming and outgoing wire transactions.
Process financial transactions and balance batches of work.
Receive and interpret loan documentation which may include advice from a participant bank or other agency.
Maintain acceptable quality standards through review of daily work processed by other colleagues which may include financial, collateral, or other research related transactions.
Efficiently & effectively communicate with colleagues within Commercial Loan Services and the Centralized Reconcilement team
Take initiative to work independently while using critical thinking skills and Continuous Improvement principles
Perform other duties as assigned.
This is a hybrid role you must be located either at 5555 Cleveland Ave, ColumbusOhio or 235 E Main St Midland Michigan.
Basic Qualifications:
High School Diploma or equivalent
2 or more years' experience in Finance, Banking, and/or Commercial Loan Operations
Preferred Qualifications:
Associate degree
Self-starter with excellent follow through, time management, analytical and organizational skills.
Experience working in a production environment under time constraints and strict deadlines.
Excellent working knowledge of Excel, Word and Access.
Experience reading and interpreting complex credit agreements.
Financial balancing and reconciling experience preferred.
Previous customer service experience, including both verbal and written communication skills.
Experience handling large dollar transactions preferred.
Strong analytical and problem-solving skills.
Huntington system knowledge and experience
Ability to learn complex business processes
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 52d ago
Sr. Loan Processor (Mortgage) - Buffalo, NY or Cleveland, OH
Keybank 4.4
Brooklyn, OH jobs
has a 2-day a week in-office work schedule at one of the following offices:
4910 Tiedeman Road, Brooklyn, OH
4224 Ridge Lea Road, Amherst, NY
The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner, while maintaining compliance with federal, state, local, and investor guidelines. This role requires proactive communication with clients, Loan Officers, Underwriters, and other stakeholders. A strong understanding of residential lending regulations and documentation is essential. The position also involves identifying incomplete or inaccurate information and influencing others with diplomacy and trust.
Essential Functions
Review all loan applications for accuracy, completeness, and compliance
Monitor and maintain an application pipeline
Receive and review client documentation related to income, assets, and credit
Submit completed files via the loan origination system to underwriting
Communicate with Loan Officers, clients, service providers, and partners to gather and clear underwriting conditions
Provide exceptional service to internal and external customers
Order and verify third-party documentation and vendor invoices
Obtain property surveys, flood certificates, title commitments, and payoff information
Maintain up-to-date knowledge of compliance standards and regulations
Mentor and guide less experienced Mortgage Loan Processors
Review hazard insurance for coverage and carrier rating
Review title work for liens, entity issues, and seasoning requirements
Review flood certificates for flood status
Flexibility to work varying hours and overtime as needed
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
High School Diploma or equivalent experience (required)
Work Experience
5+ years residential mortgage processing experience on agency products (preferred)
1+ years purchase processing experience (preferred)
Skills
Proficiency in MS Windows and Office (Word, Excel, etc.)
Knowledge of RESPA and general mortgage/consumer lending regulations
Managing the end-to-end workflow of mortgage applications, including document collection, verification, and submission to underwriting.
Strong math and analytical skills
Foundational knowledge of tax returns and loan products (FHA, VA, Conventional, Jumbo preferred; CP, USDA, HELOC a plus)
Ability to organize, verify, and track large volumes of borrower documentation with precision and speed
Excellent written and verbal communication
Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
Strong organizational skills and attention to detail
Team-oriented with strong networking and relationship-building skills
High integrity and trustworthiness
Demonstrated customer service excellence
Skill in identifying potential red flags in borrower profiles and escalating concerns appropriately
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $22.12 - $33.65 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$22.1-33.7 hourly Auto-Apply 59d ago
Mortgage SR Loan Processor - Buffalo, NY or Cleveland, OH
Keybank 4.4
Brooklyn, OH jobs
The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner, while maintaining compliance with federal, state, local, and investor guidelines. This role requires proactive communication with clients, Loan Officers, Underwriters, and other stakeholders. A strong understanding of residential lending regulations and documentation is essential. The position also involves identifying incomplete or inaccurate information and influencing others with diplomacy and trust.
Essential Functions
Review all loan applications for accuracy, completeness, and compliance inclusive of FHA/VA/SONYMA and additional affordable loan products
Monitor and maintain an application pipeline
Receive and review client documentation related to income, assets, and credit
Submit completed files via the loan origination system to underwriting
Communicate with Loan Officers, clients, service providers, and partners to gather and clear underwriting conditions
Provide exceptional service to internal and external customers
Order and verify third-party documentation and vendor invoices
Obtain property surveys, flood certificates, title commitments, and payoff information
Maintain up-to-date knowledge of compliance standards and regulations
Mentor and guide less experienced Mortgage Loan Processors
Review hazard insurance for coverage and carrier rating
Review title work for liens, entity issues, and seasoning requirements
Review flood certificates for flood status
Flexibility to work varying hours and overtime as needed
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
High School Diploma or equivalent experience (required)
Work Experience
5+ years residential mortgage processing experience on agency products FHA, VA, SONYMA (preferred)
1+ years purchase processing experience (preferred)
Skills
Proficiency in MS Windows and Office (Word, Excel, etc.)
Knowledge of RESPA and general mortgage/consumer lending regulations
Managing the end-to-end workflow of mortgage applications, including document collection, verification, and submission to underwriting.
Strong math and analytical skills
Foundational knowledge of tax returns and loan products (FHA, VA, Conventional, Jumbo preferred; CP, USDA, HELOC a plus)
Ability to organize, verify, and track large volumes of borrower documentation with precision and speed
Excellent written and verbal communication
Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
Strong organizational skills and attention to detail
Team-oriented with strong networking and relationship-building skills
High integrity and trustworthiness
Demonstrated customer service excellence
Skill in identifying potential red flags in borrower profiles and escalating concerns appropriately
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $22.12 - $33.65 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$22.1-33.7 hourly Auto-Apply 45d ago
Commercial Loan Services Specialist 3
Huntington National Bank 4.4
Columbus, OH jobs
The Commercial Loan Services Specialist 3 is a member of the Government Lending & General Ledgers team within the Commercial Loan Services group. The General Ledger Reconcilement position will assist with balancing GL accounts used within Commercial Loan Servicing as well researching and assisting CLS colleagues with resolution of GL outages. This position will also have the opportunity to cross-train on other roles within the teams.
Primary responsibilities include but are not limited to:
Monitor CLS general ledger accounts daily
Ensure outages are corrected within provided Service Level Agreements
Identify & assist with escalated outages
Efficiently & effectively communicate with colleagues within Commercial Loan Services and the Centralized Reconcilement team
Maintain strong emphasis on policies, procedures, risk and compliance
Maintain flexibility to meet team needs
Take initiative to work independently while using critical thinking skills and Continuous Improvement principles
Basic Qualifications:
High School Diploma or equivalent required
2 or more years financial services related experience
Experience with debit/credits
Experience with Microsoft Office Products, including Excel
Preferred Qualifications:
General Ledger balancing experience
Proven ability to execute responsibilities with a high level of accuracy
Willingness to proactively advance skills and knowledge base
Ability to work independently and within team
Exemplify a high level of professionalism through verbal and written communication skills
Ability to understand and resolve complex issues
Exceptional ability to organize and prioritize work with minimal guidance to meet government deadlines and established team goals
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 15d ago
Commercial Loan Services Specialist 2
Huntington National Bank 4.4
Columbus, OH jobs
The Commercial Loan Services Specialist 2 is a member of the Government Lending & General Ledgers team within the Commercial Loan Services group. The Government Lending specialist is responsible for servicing the bank's Government Lending portfolios (specifically SBA 7a and other various government programs), which includes processing payments, initiating wire transfers, complex research, creating and working various government-provided forms and working closely with our SBA Eligibility Review team and internal partners.
Primary responsibilities include but are not limited to:
Take Initiative to work independently while using critical thinking skills and Continuous Improvement principals
Monitor and complete various reporting tasks while adhering to SBA guidelines
Identify & assist with escalated production and research
Efficiently & effectively communicate with line of business partners, including loan officers, as well as Guidehouse & the SBA
Maintain strong emphasis on policies, procedures, risk and compliance
Maintain flexibility to meet team needs
Basic Qualifications:
High School Diploma or equivalent required
2 or more years financial services related experience
Preferred Qualifications:
Associates degree
Ability to work independently and within team
Self-starter with excellent follow through time management, analytical and organizational skills
Experience working in a production based environment under time constraints and strict deadlines
Excellent working knowledge of Microsoft Suite, including Excel, Word and Access
Experience reading and interpreting complex credit agreements
Financial balancing and reconciling experience preferred
Strong analytical and problem solving skills
Huntington system knowledge and experience
Ability to learn complex business processes
Proven ability to execute responsibilities with a high level of accuracy
Willingness to proactively advance skills and knowledge base
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 15d ago
Consumer Loan Servicing Specialist 3
Huntington National Bank 4.4
Columbus, OH jobs
The Consumer Loan Servicing Specialist 3 handles the more complex processing for Huntington's products and services related to Consumer loans. Manage the day to day servicing lifecycle for all performing real estate loans to include mortgages, personal credit lines, and installment loans secured by real estate. This would include the initial boarding of loans to the MSP servicing system through the disposition of loans through the lien release process. In addition to the daily maintenance on real estate loans Consumer Loan Services is also responsible for monthly reconciliation and remittance of funds to GSE's and other private investors. Consumer Loan Servicing is a fast paced, highly regulated environment. Positions in this job family must adhere to written policies and procedures and will be regularly audited to ensure compliance.
Duties & Responsibilities:
Handles more complex processing of Consumer Loan products and services including: account research, GL and ACH processing, quality assurance, reporting and monetary transactions
Trains new colleagues and cross trains existing colleagues
Completes QC testing for colleagues on team
Responds to internal and external customers via written correspondence
Participates in system upgrades and testing
Completes procedure updates and job aids
Works closely with various levels of management, risk, compliance and audit
Performs other duties as assigned
Basic Qualifications:
High school diploma or equivalent
3 or more years customer service experience, including experience with mortgage workstation with MSP
Preferred Qualifications:
Previous experience leading a team preferred
Good written and verbal communication skills.
Good organizational skills.
Excellent PC skills including specialized software such as product specific applications a plus.
Ability to prioritize and multi-task in a fast-paced environment.
Proven problem-solving skills.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 60d+ ago
Consumer Loan Servicing Specialist 3
Huntington National Bank 4.4
Columbus, OH jobs
We are looking for a self-starter who wants to grow with us! The Consumer Loan Servicing Specialist 3 position works under minimum supervision in a fast-paced, highly regulated environment and performs a variety of assignments that are more complex requiring knowledge of daily operations within Consumer Loan Servicing's Cash Processing group. This position oversees and supports the daily workflow of incoming payments, payoffs, MSP tasks, suspense oversight, and other mortgage and line of credit cashiering related processes. The Specialist 3 serves as a subject matter expert and point of contact for escalated, complex or exception-based requests. In addition, this position is responsible for identifying and implementing process improvements, monitoring service levels, and maintaining up-to-date departmental procedures. Positions in this job family must adhere to written policies and procedures to ensure compliance with investor, regulatory and internal requirements.
Duties & Responsibilities
Loan payoff, payment, NSF reversal, ACH and cash adjustment processing
Handles more complex processing of consumer loan products and services including: account research, reconciliation, quality assurance, reporting, and monetary transactions
Trains new colleagues and cross trains existing colleagues
Completes QC testing for colleagues on team
Responds to internal and external customers via written correspondence
Participates in system upgrades and testing
Completes procedure updated and job aids
Works closely with various levels of management, risk, compliance, and audit
Performs other duties as assigned.
This role is located at 5555 Cleveland Ave Columbus, Ohio
Basic Qualifications
High school diploma or equivalent
Previous experience in a leadership or team lead role
3 or more years of experience in a financial servicing role
2 or more years of experience with mortgage servicing platform (MSP)
Familiarity with mortgage regulations, compliance, and investor guidelines.
Proficiency in Microsoft Office Suite
Preferred Qualifications
Good written and verbal communication skills
Proven independent problem-solving skills
Good organizational skills
Excellent PC skills including specialized software such as product specific applications a plus
Ability to prioritize and multi-task in a fast-paced environment
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 18d ago
Commercial Loan Servicing Specialist II
Huntington National Bank 4.4
Columbus, OH jobs
This position is responsible for the boarding of financial data to AFS for all commercial loans. This position requires adherence to Bank Credit, Compliance and Risk guidelines.
Colleague is responsible for loan set up of the commercial loans received from Commercial and Industrial, Commercial Real Estate, Private Client Group, Private Equity Group, Auto Finance, Asset Based Lending and Special Assets.
This includes boarding of loans to the AFS system through the upfront systems of Velocity and CLOS.
Additionally, the colleague must be able to read and interpret complex legal documentation.
Ability to read and understand underwriting analysis, terms and conditions is a plus.
Colleague will cross-training to perform other functions within the team.
This area is an Essential Partner to various business areas including the Business Loan Center, Legal, Segment Risk, and Credit Administration.
Team provides support to Loan Closers, ARA's, Loan Administrator and Relationship and Portfolio Managers
Basic Qualifications:
High School Diploma or equivalent
2 or more years' experience in a financial-service related position
Preferred Qualifications:
Experience in bank operations
Must be able to work overtime as needed during peak periods, usually at end of month
Prior loan documentation review experience is preferred
Ability to make independent decisions required
PC knowledge must include Microsoft Excel and Word
Knowledge of financial transactions preferable
Ability to manage time effectively
Detail-oriented and thorough
Ability to communicate effectively (verbal and written)
Ability to problem-solve
Demonstrated dependability (attendance)
Ability to work in a fast-paced environment adhering to the service level agreement and quality requirements
Commitment to Huntington's Values - Service, Accountability, Teamwork, Communication, Inclusion, and Continuous Improvement
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 50d ago
Global Payments ACH Specialist I M-F 8:30am-5pm
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision, performs critical monitoring, processing and support functions for high risk payment applications with essential duties and responsibilities including processing of incoming and outgoing high dollar, time sensitive, funds transfer activity via the Fed ACH and EPN networks. This position may be responsible for all or any combination of these defined duties and responsibilities encompassed within Global Payments Operations.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Processes international and domestic inbound/outbound payments via ACH origination networks.
+ Troubleshoot file/batch exceptions that result from customer driven electronic transmission failures via direct customer or internal sales relationship manager.
+ Consult and execute systemic clearance or deletion activities based on research and follow up.
+ Provides incoming call support and service for commercial based clients in need of high value-based payment transaction processing.
+ May provide professional call support to multi levels of our commercial based customers from executive level to support staff.
+ Perform general analysis and execution of payment related credit risk exceptions by utilizing multiple internal applications to assess associated bank driven risk tolerances.
+ Responsible for all facets of line of business compliance program to ensure full compliance with state and federal laws, rules and regulations (i.e. E, NACHA, FFIEC).
+ Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers.
+ Handles any routine inquires and confirmations for internal sales support and/or external direct support.
+ Utilizes multiple servicing systems for research and processing (i.e. Mobius, PEP+ and ACE).
+ Processes all daily work according to department procedures and bank policies.
+ Ensures that all inbound call support meets departmental service levels (i.e. abandon rates).
+ Escalates large dollar/high value customer specific system and servicing issues as appropriate.
+ Demonstrate the ability to work efficiently with a low margin of error.
+ Collaborates proactively/effectively with team to achieve shared goals.
+ Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
+ High School diploma or its equivalent.
+ Minimum 1-year prior banking experience, preferably in Global Payments.
+ PC skills including familiarity with Windows, Microsoft Word, and Excel.
+ HIGH RISK AREA. Requires annual background and credit check.
+ Excellent organizational skills.
+ Ability to function in a fast-paced environment.
+ Must have very good analytical skills.
+ Strong written and verbal communication skills.
+ Multi-task oriented.
+ Must be flexible with work hours.
+ Ability to handle highly sensitive customer issues.
+ Ability to research, recognize and solve problems.
+ Ability to handle fluctuating volumes.
+ Commitment to teamwork.
#LI-EG1
Global Payments ACH Specialist I M-F 8:30am-5pm
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.