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Senior Product Manager jobs at U.S. Bank

- 130 jobs
  • Product Manager in Englewood, Colorado.

    Us Bank 4.6company rating

    Senior product manager job at U.S. Bank

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description centricity U.S. Bank is seeking the position of Product Manager in Englewood, Colorado. Essential Responsibilities: The Product Manager will be responsible for the development of the Account Member Profile product to expand roles within digital access. Take ownership over multiple projects in the Account Member Profile product to further enhance user experience. Define user roles and permissions for the Account Member Profile. Ensure secure and appropriate access to sensitive member data across card holders with different permissions on the same account. Understand and translate system requirements from internal clients based on business rules and enable customization projects for card partners without compromising system security. Ensure Account Member Profile product complies with relevant fraud management and privacy legislation. Collaborate cross-functionally with business stakeholders, developers, and user experience teams to define and refine product requirements. Monitor and improve data synchronization processes. Reduce latency in updating member profiles and ensure real-time accuracy of customer data. Develop and maintain product roadmaps and ensure timely delivery of key features and functionality. Responsible for conducting Sprints and Backlog Prioritization. Oversee the work of Agile based teams and lead refinement sessions to ensure readiness for Sprints and Backlog prioritization. Position may allow working from home within a commuting distance of worksite location. Multiple Positions. Basic Qualifications: Requires a Bachelor's degree in Computer Science or Information Systems plus 5 years of progressive, post-baccalaureate experience as a Product Manager, Business Analyst, or related. . Required Skills/Experience: Must possess 5 years of experience with each of the following: Agile product management in the banking, financial technology, or telecommunication industry; developing strategies and executing plans for product launches; creating product vision based on market and competitive insights, customer needs, and internal business priorities; utilizing technology to solve complex business problems to deliver User Experience products; automating business processes, including incident management, change management and service requests using ServiceNow; gathering requirements and setting up rules in compliance with data privacy and personally identifiable information (PII); implementing and managing Role-Based Access Control (RBAC) frameworks; collaborating with engineers and domain experts to align product features with core business needs and Domain-Driven Design (DDD) concepts; diagramming data, processes, systems and workflows using Lucidchart; visual collaboration and team problem-solving using Mural; building digital interface designs and collaborating online with Figma and FigJam; automating and streamlining daily work tasks using Visual Basic for Applications (VBA); accessing, cleaning, and analyzing data with SQL; documenting methodology and project roadmaps using SharePoint; Visio; cloud platforms; and database and data management principles. Position may allow working from home within a commuting distance of worksite location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $111,705.00 - $163,400.00. (#LI-NDI #LI-DNI #LI-DNP #DE-DNP #IND-DNP) * The examination for this position may include a supplemental questionnaire. Improper or missing responses could affect your application. * This position is not eligible for visa sponsorship. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $111.7k-163.4k yearly 1d ago
  • Product Manager Platform Experimentation

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210685577 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Technical Product Manager in Digital Channels - Experimentation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. As a key member of our team, you'll have the opportunity to rapidly prototype new features, validate complex statistical engines, and help shape the future of experimentation at Chase. Join us to make a meaningful impact by delivering robust, high-quality tools that empower our users and advance our platform's capabilities. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Act as the technical thought leader in advancing statistical methods and GenAI capabilities of the platform * Rapidly build prototypes of new features and concepts for the experimentation platform to enhance self-serviceability using Python or similar languages. * Debug, validate, and optimize statistical methods to ensure accuracy and reliability of experiment results. * Triage production issues related to experimentation with partners to identify root cause. * Collaborate with product, design, and engineering teams to refine technical requirements and scope. * Stay current with best practices in experimentation, statistics, and analytics, and apply them to platform development. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management, data science, computer science or a relevant domain area. * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Practical coding ability (e.g., Python, scripting, or similar)-able to read, understand, and write code to support prototyping, troubleshooting, and integration. * Strong background in statistical methods for A/B Testing. * Strong proficiency in Python, SQL, Snowflake, with the ability to create complex queries and analyses. * Excellent problem-solving skills and attention to detail. * Strong communication skills, with the ability to explain complex analytics concepts to non-technical users. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Proven ability to collaborate and achieve actionable results with cross-functional teams. Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience in bringing GenAI features to production at scale * Prior experience working in a highly matrixed, complex organization * Background in data science, data engineering, or software engineering * Experience in scaling platforms * Advanced statistical knowledge related to experimentation, including Contextual Multi-Armed Bandit (CMAB), Sequential Testing, CUPED (Controlled Experiments Using Pre-Experiment Data), and other advanced methodologies.
    $122.6k-201k yearly Auto-Apply 28d ago
  • Firmwide Resiliency Office, Product Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210679649 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Firmwide Resiliency Office, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Defines and communicates the product vision and strategy for reporting and dashboard solutions * Collaborates with stakeholders to discover and define high-impact AI/ML opportunities * Prioritizes features based on business value * Develops and maintains a product backlog aligned with overall product strategy * Works closely with development teams to ensure timely delivery of high-quality solutions * Monitors and analyzes product performance to enhance user experience * Stays up-to-date with industry trends and best practices in reporting and data visualization Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Strong understanding of data visualization tools and technologies (such as Tableau, Power BI) * Knowledge of AI/ML concepts, technologies, and business applications * Excellent analytical and problem-solving skills * Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams * Influencing skills and effectiveness in a matrix environment * Organizational and project management skills * Success in supporting a team or function through significant and frequent change * Curiosity and willingness to learn Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience in Agile or Scrum methodologies
    $122.6k-201k yearly Auto-Apply 28d ago
  • Product Delivery Manager - Service Product

    Jpmorgan Chase 4.8company rating

    Columbus, OH jobs

    Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. **Job Responsibilities:** + Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. + Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. + Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. + Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. + Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. + Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. + Serve as the central point of contact for Service Product access needs across Operations teams. + Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. + Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). + Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. + Contribute to long-term strategy by developing frameworks and conducting delivery analysis. **Required Qualifications, Capabilities, and Skills:** + Minimum five years of experience in product delivery or a relevant domain area. + Proven ability to execute operational management and change readiness activities. + Strong understanding of delivery processes and continuous improvement initiatives. + Experience in product or platform-wide release management and deployment strategies. + Ability to analyze portfolio project data and controls, ensuring data quality and integration. + Excellent presentation skills for cross-functional and executive audiences. + Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. + Outstanding communication, interpersonal, and stakeholder management skills. + High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. + Bachelor's degree in a relevant field or equivalent work experience. **Preferred Qualifications, Capabilities, and Skills:** + Proficient knowledge of the product development life cycle, design, and data analytics. + Understanding of operations user base and their access, entitlement, and restriction requirements. + Experience in dependency management and release management processes. + PMP, CSM, or similar certification. **Required or Additional Information:** This role is not eligible for visa sponsorship or relocation assistance. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $102k-122k yearly est. 22d ago
  • Product Manager - Service Product

    Jpmorgan Chase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap + Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member + Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages + Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities + Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap + Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). + Ability to manage backlog; analytical, problem solving skills + Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal + Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others + 3+ years people management **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus + Attention to detail and ability to manage shifting business priorities + Self-motivated and confident in ambiguous circumstances + Understanding of the financial services industry and Regulatory, Legal, and Risk environments Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $102k-122k yearly est. 25d ago
  • Product Manager II - Core Deposit Strategy

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210690895 JobSchedule: Full time JobShift: : Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world's most innovative banks As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking's mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys. This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business. Job responsibilities * Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment * Expand awareness and access to our product's value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase * Lead and manage "understand and pay my monthly service fee" customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs * Enhance and manage our product conversation process and journeys * Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking * Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes Required qualifications, skills and capabilities * 5 years of deposit experience (in Product Management, Finance, or Strategy) * Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes * Structured thinker and effective communicator with excellent written communication and presentation skills * Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions * Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution * Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights * Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority Preferred qualifications, skills and capabilities * Bachelor's degree, MBA or other advanced degree preferred
    $84k-108k yearly est. Auto-Apply 13d ago
  • Chase Auto Product Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210685727 JobSchedule: Full time JobShift: : Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. Chase Auto offers a wide range of products and services to meet the financial needs of its clients, from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing. In this dynamic environment, the role of the Product Manager is pivotal to driving innovation and delivering value. As a Product Manager in Chase Auto, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide business value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Chase Auto Product team is seeking a Senior Product Lead who will dive head-first into creating innovative solutions to support Auto Dealer Relationship Managers and Bankers by enhancing their workflow and client management capabilities through the Salesforce customer relationship platform. The Product team operates as an agile construct within the Consumer Bank, sitting at the intersection of the product, technology, and experience. You will own the identification and delivery of features and experiences to support employees' delivery on the growth of our business with clients. If you have a proven track record of launching successful products in dynamic, consumer-facing companies, a passion for improving people's lives, and the ability to deliver creative solutions to complex customer challenges, then we are looking to hear from you! Job responsibilities * Lead the strategy, development and launch of innovative products that deliver exceptional value to our customers, consistently exceeding expectations. * Manage the end-to-end lifecycle of multiple complex and strategic product initiatives. * Provide clear visibility into product progress and opportunities to senior leaders across the Chase Auto business ecosystem, ensuring alignment with organizational goals. * Cultivate strong relationships with stakeholders, partners, and vendors to maximize product value, and facilitate training and walkthroughs to ensure effective product adoption and use. * Ensure all product initiatives maintain ongoing adherence to Chase policies, procedures, and compliance frameworks. * Manages research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable solutions within the product roadmap. * Owns the development, maintenance, and tracking of the product backlog to support the strategic roadmap and value proposition, while building frameworks and monitoring key success metrics such as cost, features, risk posture, and reliability. Required qualifications, capabilities, and skills * Energetic self-starter with exceptional organizational skills and a proven ability to facilitate strategic vision, lead cross-functional teams, and manage stakeholders in a matrixed environment to deliver complex initiatives successfully. * Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners. * Demonstrated experience designing and implementing customer-facing products, including developing product strategies, roadmaps, and executing initiatives. * Strong track record of influencing stakeholders, resolving conflicts, and ensuring timely delivery of product milestones. * 5+ years of experience or equivalent expertise in product management or an adjacent domain area. * Advanced knowledge of the product development life cycle, design, and data analytics, with a solid understanding of customer experience analytics, agile methodologies (e.g., JIRA, Confluence), and modern product management tools. Preferred qualifications, capabilities, and skills * Proven experience in a dedicated Product Manager role. * Strong business acumen and familiarity with modern technology stacks. * Bachelor's degree or equivalent professional experience. * Demonstrated success working within highly matrixed, complex organizations. * Experience with Salesforce or similar customer relationship management platforms.
    $84k-108k yearly est. Auto-Apply 33d ago
  • Chase Auto Product Manager

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. Chase Auto offers a wide range of products and services to meet the financial needs of its clients, from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing. In this dynamic environment, the role of the Product Manager is pivotal to driving innovation and delivering value. As a Product Manager in Chase Auto, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide business value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Chase Auto Product team is seeking a Senior Product Lead who will dive head-first into creating innovative solutions to support Auto Dealer Relationship Managers and Bankers by enhancing their workflow and client management capabilities through the Salesforce customer relationship platform. The Product team operates as an agile construct within the Consumer Bank, sitting at the intersection of the product, technology, and experience. You will own the identification and delivery of features and experiences to support employees' delivery on the growth of our business with clients. I f you have a proven track record of launching successful products in dynamic, consumer-facing companies, a passion for improving people's lives, and the ability to deliver creative solutions to complex customer challenges, then we are looking to hear from you! Job responsibilities Lead the strategy, development and launch of innovative products that deliver exceptional value to our customers, consistently exceeding expectations. Manage the end-to-end lifecycle of multiple complex and strategic product initiatives. Provide clear visibility into product progress and opportunities to senior leaders across the Chase Auto business ecosystem, ensuring alignment with organizational goals. Cultivate strong relationships with stakeholders, partners, and vendors to maximize product value, and facilitate training and walkthroughs to ensure effective product adoption and use. Ensure all product initiatives maintain ongoing adherence to Chase policies, procedures, and compliance frameworks. Manages research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable solutions within the product roadmap. Owns the development, maintenance, and tracking of the product backlog to support the strategic roadmap and value proposition, while building frameworks and monitoring key success metrics such as cost, features, risk posture, and reliability. Required qualifications, capabilities, and skills Energetic self-starter with exceptional organizational skills and a proven ability to facilitate strategic vision, lead cross-functional teams, and manage stakeholders in a matrixed environment to deliver complex initiatives successfully. Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners. Demonstrated experience designing and implementing customer-facing products, including developing product strategies, roadmaps, and executing initiatives. Strong track record of influencing stakeholders, resolving conflicts, and ensuring timely delivery of product milestones. 5+ years of experience or equivalent expertise in product management or an adjacent domain area. Advanced knowledge of the product development life cycle, design, and data analytics, with a solid understanding of customer experience analytics, agile methodologies (e.g., JIRA, Confluence), and modern product management tools. Preferred qualifications, capabilities, and skills Proven experience in a dedicated Product Manager role. Strong business acumen and familiarity with modern technology stacks. Bachelor's degree or equivalent professional experience. Demonstrated success working within highly matrixed, complex organizations. Experience with Salesforce or similar customer relationship management platforms.
    $84k-108k yearly est. Auto-Apply 33d ago
  • Deposits 2.0 Product Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210673367 JobSchedule: Full time JobShift: Day : Drive product innovation in Deposits 2.0, leveraging user insights to enhance core deposit products and platforms. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Join us to shape the future of Deposits 2.0 and drive ongoing success. Job Summary As a Senior Product Manager in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. The Deposits 2.0 team seeks a proactive Project Manager to develop innovative strategies enhancing core deposit products and platforms. Job Responsibilities * Collect and summarize weekly status report to submit to Program Manager * Coordinates and drives the work efforts of the Tech, Product, Data, Design team assigned to a specific capability * Lead requirement sessions for each capability and capture assumptions, follow-ups, questions, and schedule necessary deep dives * Obtain sign-off on requirements from all impacted and necessary stakeholders * Ensure creation of feature epics from Product Management * Lead and manage JAD sessions for cross-impacting features * Ensure audit readiness of capability documentation * Track completion of all deliverables according to the PDLC * Track all impacted JIRAs across all teams for each capability to ensure aligned due dates, commitment status * Hold a weekly status meeting for each feature / capability project team to discuss status, issues, questions, etc.. * Manage and track the release plan for all releases * Coordinate and track testing for capability * Create project plan with timelines, milestones * Conduct go / no-go decision session * Conduct retros at the capability level * Mentoring and coaching junior colleges' Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in project management. * Proficient knowledge of the product development life cycle. * Experience in product life cycle activities including discovery and requirements definition. * Developing knowledge of data analytics and data literacy. * Customer-obsessed with a passion for building lasting partnerships across complex organizations. * Demonstrate organizational agility by effectively navigating and managing complex projects. * Proficient in JIRA and other work management tools. Preferred Qualifications, Capabilities, and Skills * Experience in the retail financial industry, including banking products, payments, or fintech experience. * Prior experience with systems modernization.
    $84k-108k yearly est. Auto-Apply 60d+ ago
  • Deposits 2.0 Product Manager

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    Drive product innovation in Deposits 2.0, leveraging user insights to enhance core deposit products and platforms. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Join us to shape the future of Deposits 2.0 and drive ongoing success. Job Summary As a Senior Product Manager in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. The Deposits 2.0 team seeks a proactive Project Manager to develop innovative strategies enhancing core deposit products and platforms. Job Responsibilities Collect and summarize weekly status report to submit to Program Manager Coordinates and drives the work efforts of the Tech, Product, Data, Design team assigned to a specific capability Lead requirement sessions for each capability and capture assumptions, follow-ups, questions, and schedule necessary deep dives Obtain sign-off on requirements from all impacted and necessary stakeholders Ensure creation of feature epics from Product Management Lead and manage JAD sessions for cross-impacting features Ensure audit readiness of capability documentation Track completion of all deliverables according to the PDLC Track all impacted JIRAs across all teams for each capability to ensure aligned due dates, commitment status Hold a weekly status meeting for each feature / capability project team to discuss status, issues, questions, etc.. Manage and track the release plan for all releases Coordinate and track testing for capability Create project plan with timelines, milestones Conduct go / no-go decision session Conduct retros at the capability level Mentoring and coaching junior colleges' Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in project management. Proficient knowledge of the product development life cycle. Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy. Customer-obsessed with a passion for building lasting partnerships across complex organizations. Demonstrate organizational agility by effectively navigating and managing complex projects. Proficient in JIRA and other work management tools. Preferred Qualifications, Capabilities, and Skills Experience in the retail financial industry, including banking products, payments, or fintech experience. Prior experience with systems modernization.
    $84k-108k yearly est. Auto-Apply 60d+ ago
  • Digital Channels Mobile Frameworks Product Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210688322 JobSchedule: Full time JobShift: Day : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) * Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing * Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) * Creates supporting documentations for cross product usage * Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities * Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization * Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Previous experience working on mobile applications with passion and curiosity for mobile apps * Ability to drive the mobile framework product strategy * Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers * Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders * Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment * Bachelor's degree or equivalent work experience
    $81k-105k yearly est. Auto-Apply 4d ago
  • Digital Channels Mobile Frameworks Product Manager

    Jpmorgan Chase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) + Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing + Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) + Creates supporting documentations for cross product usage + Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities + Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization + Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Previous experience working on mobile applications with passion and curiosity for mobile apps + Ability to drive the mobile framework product strategy + Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers + Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders + Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment + Bachelor's degree or equivalent work experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $81k-105k yearly est. 2d ago
  • Digital Channels Mobile Frameworks Product Manager

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Creates supporting documentations for cross product usage Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Previous experience working on mobile applications with passion and curiosity for mobile apps Ability to drive the mobile framework product strategy Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment Bachelor's degree or equivalent work experience
    $81k-105k yearly est. Auto-Apply 4d ago
  • Product Manager - Machine Learning & Intelligence Operations

    Jpmorgan Chase & Co 4.8company rating

    Delaware, OH jobs

    JobID: 210679176 JobSchedule: Full time JobShift: Day : We are seeking for a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Vice President, Product Manager. This role will spearhead transcription and conversational insights initiatives for the bank. The MLIO team is dedicated to developing innovative solutions using AI, machine learning, and a design-thinking approach to significantly enhance both customer and employee experiences. As a Product Manager with Machine Learning & Intelligence Operations, you will define the strategy for your product, design, and execute on the product roadmap while embracing Agile methodology and best practices. You will lead cross-functional teams comprising technologists, data scientists, researchers, designers, and analytics members to modernize the service experience for tens of millions of customers. Your relentless focus on the customer and employee experience will help establish the team's priorities to maximize the value of the product and the work of the modeling and development teams. Job Responsibilities: * Define the product strategy, roadmap, prioritization, and backlog for machine learning applications. * Analyze contact volumes and customer journey/friction points across various channels to drive product feature prioritization. * Lead agile product teams that include product managers, data scientists, machine learning engineers, and data analytics members. * Manage existing product features and actively lead the research, definition, and development of new features to advance the product roadmap and performance. * Maximize product value delivered through backlog creation, management, and prioritization of epics and user stories. * Partner with user research and business/operations teams to analyze and ideate customer experience, behavior, and improvement opportunities. * Prioritize strategies and solutions to enhance self-service utilization and reduce customer contact volume. * Collaborate with Controls/Risk, Audit, Compliance, Data & Model Governance, and Technology to ensure readiness to deliver on the product roadmap. * Stay abreast of industry trends, emerging technologies, and best practices in AI and machine learning to continuously improve product offerings. * Foster a culture of innovation, collaboration, and continuous improvement within the team. Required Qualifications, Capabilities, and Skills: * 6+ years of experience in Technical Product Management, ideally with AI/ML-related products. * Proven experience leading multi-disciplinary teams in a large, matrixed organization and fast-paced agile development environment. * Demonstrated ability to make strategic decisions while candidly challenging the status quo to drive the right employee and customer outcomes. * Applied experience in a variety of AI and machine learning techniques and technologies. * Strong technical acumen: ability to independently manage large and complex relationships with internal technology partners. * Ability to harness data and the power of analytics and customer insights for comprehensive strategy planning. * Excellent communicator with the ability to fluidly interact with senior leaders, key stakeholders, employees, and third-party vendors. * Preferred: Experience working in or with customer service operations. * Strong problem-solving skills and the ability to think creatively and strategically. * Experience with cloud-based AI/ML platforms and tools is a plus. Preferred Qualifications, Capabilities, and Skills: * Advanced degree in Computer Science, Engineering, Data Science, or a related field is preferred.
    $84k-109k yearly est. Auto-Apply 41d ago
  • Product Manager - Service Product

    Jpmorgan Chase & Co 4.8company rating

    Ohio jobs

    JobID: 210686391 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap * Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member * Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages * Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities * Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap * Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). * Ability to manage backlog; analytical, problem solving skills * Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal * Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others * 3+ years people management Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus * Attention to detail and ability to manage shifting business priorities * Self-motivated and confident in ambiguous circumstances * Understanding of the financial services industry and Regulatory, Legal, and Risk environments
    $102k-122k yearly est. Auto-Apply 27d ago
  • Product Delivery Manager - Service Product

    Jpmorgan Chase & Co 4.8company rating

    Ohio jobs

    JobID: 210687662 JobSchedule: Full time JobShift: : Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: * Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. * Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. * Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. * Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. * Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. * Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. * Serve as the central point of contact for Service Product access needs across Operations teams. * Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. * Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). * Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. * Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: * Minimum five years of experience in product delivery or a relevant domain area. * Proven ability to execute operational management and change readiness activities. * Strong understanding of delivery processes and continuous improvement initiatives. * Experience in product or platform-wide release management and deployment strategies. * Ability to analyze portfolio project data and controls, ensuring data quality and integration. * Excellent presentation skills for cross-functional and executive audiences. * Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. * Outstanding communication, interpersonal, and stakeholder management skills. * High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. * Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Proficient knowledge of the product development life cycle, design, and data analytics. * Understanding of operations user base and their access, entitlement, and restriction requirements. * Experience in dependency management and release management processes. * PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.
    $102k-122k yearly est. Auto-Apply 24d ago
  • Product Delivery Manager - Service Product

    Jpmorganchase 4.8company rating

    Ohio jobs

    Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. Serve as the central point of contact for Service Product access needs across Operations teams. Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: Minimum five years of experience in product delivery or a relevant domain area. Proven ability to execute operational management and change readiness activities. Strong understanding of delivery processes and continuous improvement initiatives. Experience in product or platform-wide release management and deployment strategies. Ability to analyze portfolio project data and controls, ensuring data quality and integration. Excellent presentation skills for cross-functional and executive audiences. Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. Outstanding communication, interpersonal, and stakeholder management skills. High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: Proficient knowledge of the product development life cycle, design, and data analytics. Understanding of operations user base and their access, entitlement, and restriction requirements. Experience in dependency management and release management processes. PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.
    $102k-122k yearly est. Auto-Apply 25d ago
  • Product Manager - Service Product

    Jpmorganchase 4.8company rating

    Ohio jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). Ability to manage backlog; analytical, problem solving skills Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others 3+ years people management Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus Attention to detail and ability to manage shifting business priorities Self-motivated and confident in ambiguous circumstances Understanding of the financial services industry and Regulatory, Legal, and Risk environments
    $102k-122k yearly est. Auto-Apply 27d ago
  • Manager of Software Engineering - Data Products

    Jpmorganchase 4.8company rating

    Ohio jobs

    We have an exciting opportunity to lead a agile team, manage day-to-day implementation activities, hands on coding, and set overall guidance. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead multiple teams, overseeing daily implementation activities. Your role involves identifying and escalating issues while ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices. Job Responsibilities Responsible for all aspects of data strategy, governance, data risk management, reporting and analytics. Work with product owners, data owners and customers to evaluate data requirements and identifying right technology solutions and implementation. Design, develop, code, test, debug and deploy applications for scalable and extensible applications. Product high quality code utilizing Test Driven Development techniques. Participate in retrospectives to drive continuous improvement with in the feature team. Participate in code reviews and ensuring that all solutions are aligned to pre-defined architectural specifications. Implement automation: Continuous integration and continuous delivery. Manage cloud development and deployment: support development and deployment of applications into AWS Public clouds. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience. advanced knowledge of architecture, design and business processes. Full software development life cycle experience within an Agile framework Expert level implementation skills with Abinitio, Spark, and Python. Experience with the development and decomposition of complex SQL (RDMS platforms) Experience with Data Warehousing concepts (including Star Schema) Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence. Familiar with relevant technological solutions and industry best practices. Responsible for understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption) Aware of various Data & Analytics tools and techniques(e.g. Python, data mining, predictive analytics, machine learning, data modelling, etc.) Experience with one or more leading cloud providers (AWS/Azure/GCP) Preferred qualifications, capabilities, and skills Ability to work fast and quickly ramp up on new technologies and strategies Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. Appreciation of Controls and Compliance processes for applications and data In depth understanding of data technologies and solutions is preferable. Drive process improvements and implement process changes as necessary. Knowledge of industry-wide Big Data technology trends and best practices
    $84k-118k yearly est. Auto-Apply 47d ago
  • Product Manager, Spend Management

    Us Bank 4.6company rating

    Senior product manager job at U.S. Bank

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description U.S. Bank is the first major bank to embed a full‑featured Spend Management (SM) platform across its entire portfolio of business credit cards-delivering a fintech‑grade experience backed by the trust and scale of the fifth‑largest bank in the U.S. Our SM platform empowers small and medium‑sized businesses with real‑time visibility, proactive controls, and seamless integrations. In one place, teams can capture receipts, set spend controls, manage cards, sync with accounting software, and generate robust reporting-helping them save time, improve cash‑flow visibility, and reduce financial risk. If you're passionate about helping businesses take control of their spend, we'd love to talk. Our teams are committed to building the best possible products and experiences, working side‑by‑side with customers and iterating quickly to deliver outcomes that matter. With over half a million businesses already enabled on SM, we're scaling modern spend management at enterprise grade-within a trusted financial institution. Key Responsibilities * Own a domain roadmap and OKRs spanning multiple features; align adjacent teams on a coherent, multi‑quarter plan. * Drive cross‑team dependency management and decision forums so Engineering and Design can move fast with confidence. * Standardize measurement for the domain; implement instrumentation and re‑sequence investments based on KPI insights. * Elevate decision quality via improved instrumentation and KPI usage; re-sequence the roadmap from insights. * Influence multi-channel customer experiences and enablement to drive adoption at scale. * Make higher‑stakes trade‑offs; present options and recommend where to focus for impact. * Shape go‑to‑market with Marketing & Sales (positioning, enablement, channel tactics) to drive adoption at scale. * Mentor PMs/analysts on discovery quality, backlog hygiene, and metric selection; raise the execution bar. Basic Qualifications * Product Management experience Preferred Skills/Experience * Bachelor's degree in Business, Finance or Computer Science preferred, or equivalent work experience * Advanced PM experience delivering outcomes across multiple stakeholders; strong analytical skills with a track record of moving KPIs; cross-team planning and release execution. * 7 years of product management experience * Strength in product vision/planning, decision-making, lifecycle, risk management; experience refining positioning and channel strategies; experience mentoring PMs/analysts. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $124.4k-146.3k yearly 18h ago

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