Vice President, Product Management jobs at U.S. Bank - 129 jobs

Product Manager, Spend Management
U.S. Bank 4.6
Vice president, product management job at U.S. Bank
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** U.S. Bank is the first major bank to embed a full‑featured Spend Management (SM) platform across its entire portfolio of business credit cards-delivering a fintech‑grade experience backed by the trust and scale of the fifth‑largest bank in the U.S. Our SM platform empowers small and medium‑sized businesses with real‑time visibility, proactive controls, and seamless integrations. In one place, teams can capture receipts, set spend controls, manage cards, sync with accounting software, and generate robust reporting-helping them save time, improve cash‑flow visibility, and reduce financial risk. If you're passionate about helping businesses take control of their spend, we'd love to talk. Our teams are committed to building the best possible products and experiences, working side‑by‑side with customers and iterating quickly to deliver outcomes that matter. With over half a million businesses already enabled on SM, we're scaling modern spend management at enterprise grade-within a trusted financial institution. **Key Responsibilities** + Own a domain roadmap and OKRs spanning multiple features; align adjacent teams on a coherent, multi‑quarter plan. + Drive cross‑team dependency management and decision forums so Engineering and Design can move fast with confidence. + Standardize measurement for the domain; implement instrumentation and re‑sequence investments based on KPI insights. + Elevate decision quality via improved instrumentation and KPI usage; re-sequence the roadmap from insights. + Influence multi-channel customer experiences and enablement to drive adoption at scale. + Make higher‑stakes trade‑offs; present options and recommend where to focus for impact. + Shape go‑to‑market with Marketing & Sales (positioning, enablement, channel tactics) to drive adoption at scale. + Mentor PMs/analysts on discovery quality, backlog hygiene, and metric selection; raise the execution bar. **Basic Qualifications** + Product Management experience **Preferred Skills/Experience** + Bachelor's degree in Business, Finance or Computer Science preferred, or equivalent work experience + Advanced PM experience delivering outcomes across multiple stakeholders; strong analytical skills with a track record of moving KPIs; cross-team planning and release execution. + 7 years of product management experience + Strength in product vision/planning, decision-making, lifecycle, risk management; experience refining positioning and channel strategies; experience mentoring PMs/analysts. **_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._** If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here (************************************************* . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
$124.4k-146.3k yearly 60d+ ago

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Product Manager - Cash and Check Product Group
Jpmorgan Chase Bank, N.A 4.8
Columbus, OH jobs
Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams Excellent problem-solving skills and the ability to think critically Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives Demonstrated prior experience working in a highly matrixed, complex organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$141k-179k yearly est. 9d ago
Product Manager - Cash and Check Product Group
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210699101 JobSchedule: Full time JobShift: : Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities * Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization * Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals * Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value * Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process * Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution * Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction * Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives * Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success * Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams * Excellent problem-solving skills and the ability to think critically * Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives * Demonstrated prior experience working in a highly matrixed, complex organization
$141k-179k yearly est. Auto-Apply 9d ago
Product Manager - Cash and Check Product Group
Jpmorganchase 4.8
Columbus, OH jobs
Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams Excellent problem-solving skills and the ability to think critically Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives Demonstrated prior experience working in a highly matrixed, complex organization
$141k-179k yearly est. Auto-Apply 9d ago
Product Manager - Cash and Check Product Group
Jpmorgan Chase 4.8
Columbus, OH jobs
Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. **Job Responsibilities** + Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization + Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals + Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value + Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process + Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution + Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction + Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives + Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success + Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders **Required Qualifications, Capabilities, and Skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams + Excellent problem-solving skills and the ability to think critically + Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives + Demonstrated prior experience working in a highly matrixed, complex organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$141k-179k yearly est. 8d ago
Product Manager - Cash Management
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210612798 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,200.00-$160,000.00 As a General Manager of payment products, you own the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients. As a General Manager in Business Banking Cash Management Product team, you will play a pivotal role in shaping the future of our cash management products with a strong emphasis on strategy, execution, and performance reporting for wires and other money movement products. This role is central to our efforts in redefining how small businesses optimize their cash flows through innovative product strategies and market expansion. Job Responsibilities * Develop and execute the product strategy and roadmap. Engage in research and discovery to launch solutions that best meet customer needs. * Manage strategic projects with cross functional partners across product, analytics, design and sales organizations to deliver. * Own the P&L (Profit and Loss) for multiple products across the Cash Management product line with a strategic focus on driving financial and operational results that align with the business objectives. * Lead go to market efforts to define the strategy and execution to commercialize new offerings. * Establish and maintain a robust control environment in collaboration with partner teams. Required Qualifications, Capabilities, and Skills * Minimum of 5 years of experience in product management or relevant domain areas * Strong financial and business acumen with a strong bias towards practical execution * Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem solving skills Preferred qualifications, capabilities, and skills * Experience working with Treasury Services or money movement products
$110.2k-160k yearly Auto-Apply 14d ago
Technical Product Manager, Vice President - Experimentation
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210685577 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Technical Product Manager Vice President in Digital Channels - Experimentation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. As a key member of our team, you'll have the opportunity to rapidly prototype new features, validate complex statistical engines, and help shape the future of experimentation at Chase. Join us to make a meaningful impact by delivering robust, high-quality tools that empower our users and advance our platform's capabilities. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Act as the technical thought leader in advancing statistical methods and GenAI capabilities of the platform * Rapidly build prototypes of new features and concepts for the experimentation platform to enhance self-serviceability using Python or similar languages. * Debug, validate, and optimize statistical methods to ensure accuracy and reliability of experiment results. * Triage production issues related to experimentation with partners to identify root cause. * Collaborate with product, design, and engineering teams to refine technical requirements and scope. * Stay current with best practices in experimentation, statistics, and analytics, and apply them to platform development. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management, data science, computer science or a relevant domain area. * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Practical coding ability (e.g., Python, scripting, or similar)-able to read, understand, and write code to support prototyping, troubleshooting, and integration. * Strong background in statistical methods for A/B Testing. * Strong proficiency in Python, SQL, Snowflake, with the ability to create complex queries and analyses. * Excellent problem-solving skills and attention to detail. * Strong communication skills, with the ability to explain complex analytics concepts to non-technical users. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Proven ability to collaborate and achieve actionable results with cross-functional teams. Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience in bringing GenAI features to production at scale * Prior experience working in a highly matrixed, complex organization * Background in data science, data engineering, or software engineering * Experience in scaling platforms * Advanced statistical knowledge related to experimentation, including Contextual Multi-Armed Bandit (CMAB), Sequential Testing, CUPED (Controlled Experiments Using Pre-Experiment Data), and other advanced methodologies.
$122.6k-201k yearly Auto-Apply 60d+ ago
Digital Channels Mobile Frameworks Product Manager
Jpmorganchase 4.8
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Creates supporting documentations for cross product usage Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Previous experience working on mobile applications with passion and curiosity for mobile apps Ability to drive the mobile framework product strategy Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment Bachelor's degree or equivalent work experience
$81k-105k yearly est. Auto-Apply 1d ago
Product Manager - Identity Proofing and Verification
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210692161 JobSchedule: Full time JobShift: : As part of the Product, Experience and Technology (PXT) group focused on Trust and Security for Consumer and Community Banking (CCB), you will join the Chase Identity product team on our journey to establish a "root of trust" for all existing and new Chase customers. More specifically, you will lead efforts to strengthen the capabilities of our Document Validation (Doc Val) product and services, including (1) remote (Digital) and in-person (Branch) validation of government-issued IDs, (2) building confidence in the link between an ID document and a real person using data signals, face liveness detection and biometric comparison, and (3) protecting against identity theft and fraud by preventing malicious actors from using tools such as generative AI and Deepfakes. We are seeking versatile candidates who can take full ownership and accountability for product performance and reliability and balance a strong desire to deliver business value with a keen eye for detail and an empathetic ear for customer and stakeholder concerns. In this role, you will work closely with other product teams and business functions, consider recommendations (and mandates) from our legal, risk, compliance and controls partners, and collaborate with UX designers, engineers and data analysts, both inside and outside the firm. Our ideal candidate will possess the ability to adeptly navigate this complex web of stakeholders and leverage strategic vendor partnerships to drive progress. You will need to effectively set and manage expectations with this support network and ensure to effectively measure, monitor and report on key success metrics that contribute to our organization's objectives. Job responsibilities * Lead enhancements to the Document Validation (Doc Val) product for digital and branch ID verification * Integrate data signals, liveness detection, and biometrics to strengthen identity verification * Address identity theft and fraud, including threats from generative AI and Deepfakes * Collaborate with cross-functional teams and stakeholders to align product strategy * Manage vendor partnerships and set clear expectations * Track and report key product metrics: cost, features, risk, and reliability Required qualifications, capabilities, and skills * 3-5 years in product management or related field (identity, authentication, fraud, cybersecurity) * Sense of ownership, accountability, and drive to improve product performance and deliver business value * Curiosity to learn from all stakeholders and develop subject-matter expertise on many aspects of the product * Excellence in verbal and written communications and presentations, balancing brevity with attention to detail * Ability to exercise sound judgement as you navigate complex organizations and managing external partnerships Preferred qualifications, capabilities, and skills * Experience operating and developing technical knowledge of identity verification and fraud prevention solutions at scale * Experience analyzing logs, datasets and dashboards to identify patterns and make recommendations * Experience working with design teams on UI / UX for customer-facing websites or applications * Experience managing regulatory compliance and legal risk, including data privacy * Experience with financial forecasts and managing burn rate against a budget
$84k-108k yearly est. Auto-Apply 15d ago
Product Manager - (CAE) Customer Acquisition Experiences
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210692979 JobSchedule: Full time JobShift: : Chase is looking for a Product Manager to be part of Card Acquisitions product, supporting our Customer Authentication capabilities. The vision of this team is to enhance the account opening customer experience while creating consistent authentication and onboarding in the Card Co-brand space. This role requires someone who thrives in a fast-paced, high-performing environment, where creativity, collaboration, and strategic thinking are business as usual. The successful candidate will be a problem solver, results focused, detail oriented, and process disciplined. As a Product Manager in Customer Acquisition Experiences, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develop a product strategy and product vision that delivers value to customers. * Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. * Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition. * Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. * Form relationships critical to supporting the product vision, strategy, objectives, discovery, and delivery. * Perform in-depth analysis for fact finding on existing behavior of the system, including business logic and end-to-end data flow, and educate stakeholders to help ensure the build of comprehensive, robust requirements. * Collect, refine, and maintain a healthy backlog of user stories which are easily understood by the consuming team(s). * Facilitate discussions with technical, design, and analytics partners to refine stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts. * Responsible for adhering to the JIRA processing and maintaining Confluence documentation, including maintaining a living evergreen repository so we always have an understanding of our current state. * Expected to be an active participant in testing and data conditioning. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Ability to leverage analytic insights and a deep understanding of data to continually improve the experience and reach or exceed OKRs * Effective execution in a demanding technology space, managing multiple co-suppliers, complex dependencies, and modernization efforts * Excellent written communication skills * Ability to manage tight delivery timelines and maintain calmness under pressure * Strong collaboration and relationship-building skills across the firm and with external partners; flexibility with changing priorities * Experience with agile product development and the software delivery lifecycle * Experience with API-based designs, Kafka-driven architecture, and the JavaScript stack * Familiarity with the business services and offerings associated with Chase Account Opening Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience with risk management and fraud prevention tools * Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success * Experience with Event-based designs, microservices, web services * BA or BS in applicable field of study
$84k-108k yearly est. Auto-Apply 38d ago
Home Lending Product Manager
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210665628 JobSchedule: Full time JobShift: Day : If you're ready to lead with ownership and precision, and have a knack for turning a homeownership vision into reality, we want to hear from you! Unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution! As a Product Manager in Home Lending, you'll lead the charge in creating products and features that captivate and delight customers, making a real difference in their lives. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. Join us in redefining the future of Home Lending! We are on a mission to helping customers make the most of home ownership through our digital channels. Job Responsibilities * Define and Prioritize Product Backlog: Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. * Collaborate with Development Teams: Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. * Conduct User Research and Testing: Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. * Facilitate Agile Ceremonies: Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. * Monitor Product Performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. * Communicate with Stakeholders: Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. * Develop Product Roadmaps: Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. * Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills: * 8+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. * Customer-Centric Mindset: Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. * Visionary Leadership: Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. * Data-Driven Decision Making: Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. * Collaboration and Communication: Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. * Technical Acumen: A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. * Agile Methodology Expertise: Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. * Problem-Solving Skills: Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. * Market and Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills * Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * Previous experience in user experience design, solution design and personalization * Home Lending experience a plus * Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools
$84k-108k yearly est. Auto-Apply 29d ago
Product Manager II - Core Deposit Strategy
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210690895 JobSchedule: Full time JobShift: : Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world's most innovative banks As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking's mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys. This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business. Job responsibilities * Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment * Expand awareness and access to our product's value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase * Lead and manage "understand and pay my monthly service fee" customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs * Enhance and manage our product conversation process and journeys * Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking * Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes Required qualifications, skills and capabilities * 5 years of deposit experience (in Product Management, Finance, or Strategy) * Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes * Structured thinker and effective communicator with excellent written communication and presentation skills * Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions * Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution * Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights * Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority Preferred qualifications, skills and capabilities * Bachelor's degree, MBA or other advanced degree preferred
$84k-108k yearly est. Auto-Apply 51d ago
Manager of Software Engineering - Data Products
Jpmorgan Chase 4.8
Columbus, OH jobs
We have an exciting opportunity to lead a agile team, manage day-to-day implementation activities, hands on coding, and set overall guidance. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead multiple teams, overseeing daily implementation activities. Your role involves identifying and escalating issues while ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices. **Job Responsibilities** + Responsible for all aspects of data strategy, governance, data risk management, reporting and analytics. + Work with product owners, data owners and customers to evaluate data requirements and identifying right technology solutions and implementation. + Design, develop, code, test, debug and deploy applications for scalable and extensible applications. + Product high quality code utilizing Test Driven Development techniques. + Participate in retrospectives to drive continuous improvement with in the feature team. + Participate in code reviews and ensuring that all solutions are aligned to pre-defined architectural specifications. + Implement automation: Continuous integration and continuous delivery. + Manage cloud development and deployment: support development and deployment of applications into AWS Public clouds. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience. + advanced knowledge of architecture, design and business processes. + Full software development life cycle experience within an Agile framework + Expert level implementation skills with Abinitio, Spark, and Python. + Experience with the development and decomposition of complex SQL (RDMS platforms) + Experience with Data Warehousing concepts (including Star Schema) + Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence. Familiar with relevant technological solutions and industry best practices. + Responsible for understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption) + Aware of various Data & Analytics tools and techniques(e.g. Python, data mining, predictive analytics, machine learning, data modelling, etc.) + Experience with one or more leading cloud providers (AWS/Azure/GCP) **Preferred qualifications, capabilities, and skills** + Ability to work fast and quickly ramp up on new technologies and strategies + Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. + Appreciation of Controls and Compliance processes for applications and data + In depth understanding of data technologies and solutions is preferable. + Drive process improvements and implement process changes as necessary. + Knowledge of industry-wide Big Data technology trends and best practices Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$83k-117k yearly est. 60d+ ago
Product Manager - (MAP) Marketing Data Platforms
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210683075 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities * Develop a product strategy and vision that delivers value to customers. * Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. * Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition. * Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability. * Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes. * Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity. * Build data-driven proof-of-concepts to test hypotheses and inform product development decisions. * Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams. * Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives. * Manage relationships and technical interactions with third-party vendors. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area. * Advanced knowledge of the product development life cycle, design, and data analytics. * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. * Strong proficiency in SQL for complex data querying, analysis, and validation. * Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku. * Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel. * Experience translating complex data requirements and business needs into actionable product specifications and user stories. * Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset. Preferred Qualifications, Capabilities, and Skills * Experience working in a highly matrixed, complex organization. * Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs. * Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms. * Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS). * Understanding of data modeling, schema design, and/or data governance principles. * Experience working with data for A/B testing or marketing experimentation. * Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.
$87k-111k yearly est. Auto-Apply 60d+ ago
Product Manager - (MAP) Marketing Data Platforms
Jpmorganchase 4.8
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities Develop a product strategy and vision that delivers value to customers. Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition. Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability. Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes. Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity. Build data-driven proof-of-concepts to test hypotheses and inform product development decisions. Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams. Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives. Manage relationships and technical interactions with third-party vendors. Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area. Advanced knowledge of the product development life cycle, design, and data analytics. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Strong proficiency in SQL for complex data querying, analysis, and validation. Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku. Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel. Experience translating complex data requirements and business needs into actionable product specifications and user stories. Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset. Preferred Qualifications, Capabilities, and Skills Experience working in a highly matrixed, complex organization. Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs. Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms. Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS). Understanding of data modeling, schema design, and/or data governance principles. Experience working with data for A/B testing or marketing experimentation. Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.
$87k-111k yearly est. Auto-Apply 60d+ ago
Chase Home Lending - Marketing Content Strategy and Segments
Jpmorgan Chase Bank, N.A 4.8
Columbus, OH jobs
Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. Job Responsibilities: Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. Leverage data, insights, and competitive frameworks to guide content creation and strategy. Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. Identify and implement the best content models to maximize reach and impact. Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. Provide thought leadership and maintain a strong strategic focus in all aspects of the role. Required Qualifications, Capabilities, and Skills: 10+ years of experience in marketing, strategy, and content leadership roles. Proven strategic thinker with strong analytical and data-driven decision-making skills. Ability to quickly learn and understand business models, products, and customer needs. Self-motivated, proactive, and able to work independently with minimal direction. Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. Excellent problem-solving and analytical skills. Results-oriented, with a track record of setting and achieving ambitious goals. Demonstrated entrepreneurial leadership and personal initiative. Advanced proficiency in MS Excel and PowerPoint. Experience working effectively in a matrixed, cross-functional environment. Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$85k-108k yearly est. 7d ago
Chase Home Lending - Marketing Content Strategy and Segments
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210695720 JobSchedule: Full time JobShift: Day : Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. Job Responsibilities: * Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. * Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. * Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. * Leverage data, insights, and competitive frameworks to guide content creation and strategy. * Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. * Identify and implement the best content models to maximize reach and impact. * Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. * Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. * Provide thought leadership and maintain a strong strategic focus in all aspects of the role. Required Qualifications, Capabilities, and Skills: * 10+ years of experience in marketing, strategy, and content leadership roles. * Proven strategic thinker with strong analytical and data-driven decision-making skills. * Ability to quickly learn and understand business models, products, and customer needs. * Self-motivated, proactive, and able to work independently with minimal direction. * Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. * Excellent problem-solving and analytical skills. * Results-oriented, with a track record of setting and achieving ambitious goals. * Demonstrated entrepreneurial leadership and personal initiative. * Advanced proficiency in MS Excel and PowerPoint. * Experience working effectively in a matrixed, cross-functional environment. * Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership.
$85k-108k yearly est. Auto-Apply 7d ago
Chase Home Lending - Marketing Content Strategy and Segments
Jpmorgan Chase 4.8
Columbus, OH jobs
Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. **Job Responsibilities:** + Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. + Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. + Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. + Leverage data, insights, and competitive frameworks to guide content creation and strategy. + Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. + Identify and implement the best content models to maximize reach and impact. + Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. + Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. + Provide thought leadership and maintain a strong strategic focus in all aspects of the role. **Required Qualifications, Capabilities, and Skills:** + 10+ years of experience in marketing, strategy, and content leadership roles. + Proven strategic thinker with strong analytical and data-driven decision-making skills. + Ability to quickly learn and understand business models, products, and customer needs. + Self-motivated, proactive, and able to work independently with minimal direction. + Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. + Excellent problem-solving and analytical skills. + Results-oriented, with a track record of setting and achieving ambitious goals. + Demonstrated entrepreneurial leadership and personal initiative. + Advanced proficiency in MS Excel and PowerPoint. + Experience working effectively in a matrixed, cross-functional environment. + Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$85k-108k yearly est. 6d ago
Ai4Ops Voice+ Product Manager
Jpmorgan Chase & Co 4.8
Ohio jobs
JobID: 210684984 JobSchedule: Full time JobShift: : Are you ready to make an impact at the cutting edge of AI innovation? Join our dynamic team in the Ai4Ops Voice+ Domain, where your ideas and expertise will help shape the future of intelligent products. We value diversity, collaboration, and a growth mindset, and we are committed to creating an inclusive environment where everyone can thrive. If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity. As a Product Manager in the Ai4Ops Voice+ Domain, you are an integral part of the team that innovates new AI-driven product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you'll guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations. Job Responsibilities Drive Strategy & Prioritization * Develop a product strategy and vision that leverages AI technologies to deliver value to customers within the Ai4Ops Voice+ Domain. * Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives that align with business goals and AI advancements. * Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed. * Build awareness of dependencies and cross-functional impacts to enable efficient decision-making. * Oversee portfolio planning, dependency management, logistical coordination, and escalation processes. Product Management & AI Innovation * Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap. * Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition, with a focus on AI features and enhancements. * Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and AI performance indicators. * Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences, especially for AI-powered features. Oversight, Monitoring & Optimization * Provide thought leadership to partners and drive adoption of best-in-class planning processes within Ai4Ops Voice+ Domain. * Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product ecosystem. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management, program management, or a relevant domain area, ideally with exposure to AI or machine learning technologies. * Advanced knowledge of the product development life cycle, design, data analytics, and AI concepts. * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, with a focus on AI-driven products. * Demonstrated success in managing and implementing operational effectiveness and portfolio management initiatives. * Proven ability to operate within agile methodologies and deliver scalable, resilient, and stable AI-powered products. Preferred Qualifications, Capabilities, and Skills * Demonstrated prior experience working in a highly matrixed, complex organization. * Experience collaborating with AI, machine learning, or data science teams. * Familiarity with AI product metrics, model performance evaluation, and responsible AI practices. * Current knowledge with emerging AI technologies, trends, and best practices to inform product strategy and development is preferred.
$85k-109k yearly est. Auto-Apply 38d ago
Product Manager -Revenue Optimization
Us Bank 4.6
Vice president, product management job at U.S. Bank
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description The Product Manager will own the strategy and execution of product initiatives that optimize revenue within Merchant Payment Services. This role combines product vision, pricing strategy, and data-driven insights to deliver profitable solutions and exceptional client value. Responsibilities: * Develop and maintain product roadmap aligned with revenue optimization team lead and Executive Leadership objectives. * Design pricing strategies for new and existing products, ensuring competitive positioning. * Partner with Finance and BI teams to analyze performance, forecast outcomes, and identify growth opportunities. * Collaborate with Sales, Marketing, and Operations to drive adoption and execution of revenue initiatives. * Monitor KPIs and implement continuous improvement processes for product performance. * Prepare executive-level presentations and reporting for leadership reviews. Minimum Qualifications: * Product management experience. Preferred Qualifications * Bachelor's degree in business, Finance, Economics, or related field; * 8+ years of experience in product management, merchant services, or pricing strategy. * Strong understanding of payment ecosystems and risk-based pricing. * Excellent analytical, communication, and stakeholder management skills. * Experience with Salesforce, incentive compensation design, and territory planning. * Familiarity with merchant acquiring and value-added services commercialization The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
$133.4k-156.9k yearly 7d ago