Unit Secretary jobs at UC Health

UC Health is hiring a Part-Time Health Unit Coordinator (HUC) for the 5th Floor Med Surg unit for Day Shift at West Chester Hospital. The Health Unit Coordinator (HUC) provides the clerical support to the clinical team in carrying out the daily functions of patient care. The HUC is responsible for transcription of physician's orders, maintaining the patient's medical record, related forms and documents from admission to discharge. Provides the communication link for processing information/requests to and from patients, staff, visitors, physicians, and other departments or agencies. About West Chester Hospital West Chester Hospital provides its patients with access to the region's largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation. West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati. Unit Details: Work with a strong culture and teamwork mindset. Team enjoys helping each other grow in their roles and nursing career. Great learning opportunities and diversifying skillsets with patient needs. Benefits Details: Medical, Dental, and Vision Insurance Employee Paid Short- and Long-Term Disability 401K Tuition Reimbursement Opportunities Community Discounts Responsibilities Accurate Transcription of Physician's Orders: Reviewing orders as written, notifying the nurse of any STAT orders. Completing the necessary computer order entry and/or requisitions on a timely basis and forwarding to the appropriate department. Scheduling diagnostic tests with the appropriate department. Document completion of orders transcribed. Completing all clerical activities related to admission, transfer or discharge of patient. Communication/Clerical: Able to multitask during periods of high-activity or high-stress. Communicates effectively with healthcare providers Utilizes proper phone etiquette. Assists with answering phones. Demonstrates customer service when interacting with patients, families, healthcare team members, and staff from all hospital departments Entering appropriate information in electronic communication system. Answering patient call lights promptly. Paging/calling the appropriate personnel as needed. Notifies appropriate healthcare provider of critical test results. Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments. Serving as a resource for unit as needed. Ensures patient information is handled according to HIPAA. Chart Responsibilities: Assembling the charts on all new admissions. Perform chart maintenance throughout shift. Promptly adding reports to the chart as needed. Facilitates charts to medical records Copying charts as needed.0 Breaking down charts of discharged patients and placing in designated spot for Medical Record pick up. Unit Environment and Unit Accountability: Performing courier duties as directed by the RN. Completing the admission, transfer, discharge log board, and statistical logbooks. Assists with ordering and stocking supplies/equipment/forms. Assisting with placing patient charges Facilitates the maintenance of a clean, safe and organized environment. Performs the duties of a patient sitter as needed. Notifying the nurse immediately if equipment is not available. Assists with unit's statistics and Quality Improvement Data Demonstrates the knowledge and willingness to work in multiple areas. Assists in orienting and mentoring new personnel/volunteers. Qualifications Education: High school diploma or equivalent required. HUC education from college or vocational school preferred. Years of Experience: 1-2 years equivalent customer service experience. Required Skills and Knowledge: Takes initiative on tasks with minimal supervision; self-starter. Demonstrated excellent interpersonal communications skills both written and verbal required. Demonstrated excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management. Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential. Knowledge of medical terminology preferred Completes yearly mandatory unit specific, hospital and safety education BLS (if not certified at hire, can receive training during orientation) Join our team as a Health Unit Coordinator (HUC) in our Med Surg/Tele unit and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.

Unit Coordinator - Part Time Days - Observation Unit - Bethesda North Hospital This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Full time Night Shift The 4100 Telemetry Unit at Bethesda North Hospital is a 38-bed stroke-certified unit specializing in the care of patients with complex cardiovascular and neurovascular conditions. As part of the TriHealth system, the unit offers comprehensive care for individuals with arrhythmias, heart failure (with an upcoming LVAD program), and those undergoing procedures such as pre/post cardiac catheterization, electrophysiology interventions, and structural heart procedures including WATCHMAN and MitraClip. 4100 Telemetry Unit focuses on chronic heart conditions (Congestive Heart Failure, early LVAD potential). Our team of highly trained nurses and clinicians provide continuous monitoring and specialized care for NSTEMI patients, heart failure management, and post-procedural recovery. With a focus on advanced electrophysiology, we care for patients requiring pacemakers, ablations, and defibrillators. The 4100 Tele Unit takes pride in delivering evidence-based, compassionate care, ensuring the best outcomes through our commitment to patient-centered treatment and the latest medical technologies. 4100 Tele Unit works extremely close with our ICUs and is a great pathway to grow in Critical care. We are a collaborative team dedicated to supporting patients through every phase of their cardiac and neurovascular journey, with an emphasis on safety, recovery, and quality of life Job Overview: This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow. Job Requirements: High School Degree or GED Successful completion of basic cardiology course, including 40 hours of clinical orientation Equivalent experience accepted in lieu of degree Job Responsibilities: Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol. Other job-related information: Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs - Consistently Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

JOB RESPONSIBILITIES * Clerical Duties - Operates and maintains unit information systems to include-medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation. Demonstrates fiscal responsibility and accountability with respect to patient charges/rental equipment, CCHMC charge capture procedures, and ensures that unit maintains a designated par level of clerical supplies. * Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit. Assists with compliance of visitor policies and applying arm bands for parents/caregivers. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows-up to assure completion. Collaborates with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow. * Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information. * Communication - Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non-clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations. Has in-depth knowledge of HIPAA standards and fosters application to clinical practice. To provide daily operational/administrative support for the unit and outpatient services. Functions as a resource for clinical personnel regarding unit and outpatient operational issues. Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas of a medical center dedicated to the care of infants, children and adolescents. JOB QUALIFICATIONS * High school diploma or equivalent * No directly related experience Primary Location Burnet Campus Schedule Part time Shift Night (United States of America) Department A3S Employee Status Regular FTE 0.6 Weekly Hours 24 * Expected Starting Pay Range * Annualized pay may vary based on FTE status $17.49 - $20.99 Market Leading Benefits Including*: * Medical coverage starting day one of employment. View employee benefits here. * Competitive retirement plans * Tuition reimbursement for continuing education * Expansive employee discount programs through our many community partners * Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions * Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group * Physical and mental health wellness programs * Relocation assistance available for qualified positions * Benefits may vary based on FTE Status and Position Type About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is: * Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years * Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding * Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) * One of the nation's America's Most Innovative Companies as noted by Fortune * Consistently certified as great place to work * A Leading Disability Employer as noted by the National Organization on Disability * Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us. Comprehensive job description provided upon request. Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Shift: PRN/Optional Weekends Only (.4 FTE; 16 hrs/week) Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Job Overview: This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Shift: PRN/Optional Weekends Only (.4 FTE; 16 hrs/week) Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS... * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community

Full Time Night Shift Job Overview: This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow. Job Requirements: High School Degree or GED Successful completion of basic cardiology course, including 40 hours of clinical orientation Equivalent experience accepted in lieu of degree Job Responsibilities: Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol. Other job-related information: Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs - Consistently Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS… * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community

Part Time Night Shift The 4200 Telemetry Unit is a specialized, stroke-certified unit at TriHealth Bethesda North Hospital, offering expert care for patients with a wide range of cardiovascular conditions. This 38-bed unit provides comprehensive treatment for individuals requiring pre/post cardiac catheterization, management of NSTEMI, heart failure, arrhythmias, and those undergoing structural heart procedures such as TAVR, WATCHMAN, and MitraClip. Our dedicated team of healthcare professionals is skilled in electrophysiology, caring for patients who need pacemakers, ablations, and defibrillator procedures. 4200 Tele Unit focuses on acute structural heart conditions. With continuous cardiac monitoring, our staff is equipped to manage the complex needs of patients with heart failure, arrhythmias, and other cardiac concerns. As a stroke-certified unit, the 4200 Telemetry Unit also focuses on delivering evidence-based, patient-centered care to optimize recovery and enhance long-term outcomes. Our goal is to provide the highest quality of care, utilizing the latest in medical technology, while offering compassionate support for patients and their families throughout their hospital experience. 4200 Tele Unit works extremely close with our ICUs and is a great pathway to grow in Critical care. Job Overview: This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow. Job Requirements: High School Degree or GED Successful completion of basic cardiology course, including 40 hours of clinical orientation Equivalent experience accepted in lieu of degree Job Responsibilities: Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol. Other job-related information: Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs - Consistently Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS… * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community

Part Time Days - Good Samaritan Hospital - NICU Responsible for the preparation of and delivery of infant feedings within the Neonatal Intensive Care Unit including human milk, complex formulas, and ready to feed formulas. Calculates recipes for all standard infant feedings as outlined per department policies. Maintains adequate inventory of ingredients and supplies required for the preparation of infant feedings. Maintains sanitation of the infant feeding room, adhering to standards established by regulatory agencies and department policy. Maintains and operates equipment used to prepare infant feedings including tracking of temperatures of refrigerators and freezers used to store human milk and prepared infant feedings. Reports problems with products or equipment to appropriate supervisor in a timely manner. Communicates with the medical team, nursing staff, and unit dietitian to make certain feeding recipes orders are correct. Stores and handles all human milk according departmental policy. Participates in training staff in proper handling and preparation of infant feedings. Participates in improvement processes within the infant feeding room as needed. Assists in training staff on handling of newer products or procedures as needed. Assists with stocking, cleaning, unit clerk coverage, laundry, and other unit duties when not preparing formula. This position performs unit coordinator duties and responsibilities. Requires interpersonal skills to communicate with respect and compassion to customers. This position may perform non-direct paitent care activities as assigned or requested. Job Requirements: High School Degree Able to read, write, and perform necessary mathematical tasks at a high school level or above Experience Customer Service and Formula Preparation Job Responsibilities: Properly receives in maternal breast milk/donor breast milk into the Timeless Medical Womens and Infant System (referred to as Timeless from here on out). Receives, verifies and manages feeding orders into Timeless. Follows proper policies and procedures regarding storage, rotation and preparation of milk/formula. Wears proper attire while preparing feeds. Prepares feedings using aseptic technique. Follows prescribed recipes. Delivers feeds to designated area. Completes stocking of unit each shift. Maintains unit well. Keeps clutter to a minimum in hallway by cleaning equipment and beds in a timely manner. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction. Reports patient related information to RN in a timely manner. Works in collaboration with all members of the health care team. Functions well in the role of Unit Clerk. Demonstrates ability to appropriately respond to and prioritize work. Responds appropriately to emergency situations (i.e., Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies, and procedures. Maintains a safe environment. Reports safety hazards to appropriate personnel. Complies with infection control policies. Performs computer down time procedures according to unit/TriHealth guidelines. Other Job-Related Information: Working Conditions: Climbing - Rarely Concentrating - Frequently Continuous Learning - Frequently Hearing: Conversation - Consistently Interpersonal Communication - Frequently Kneeling - Rarely Lifting Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Occasionally Pulling - Rarely Pushing - Occasionally Reaching - Frequently Reading - Consistently Sitting - Frequently Standing - Frequently Stooping - Occasionally Thinking/Reasoning - Consistently Use of Hands - Frequently Color Vision - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Full Time Night Shift This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow. Job Requirements: High School Degree or GED Successful completion of basic cardiology course, including 40 hours of clinical orientation Equivalent experience accepted in lieu of degree Job Responsibilities: Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol. Other job-related information: Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs - Consistently Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: · Exhibits a positive attitude and is flexible in accepting work assignments and priorities · Meets attendance and tardiness expectations · Is dependable; follows policies and procedures · Maintains professionalism in interactions with patients and coworkers · Performs quality work and consistently exhibits initiative ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline. Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists clinical providers staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence. Ensure efficient and effective office flow for patients and doctors. Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources. Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout. Other duties as assigned. SUPERVISORY RESPONSIBILITY Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution. DIRECT REPORTS Incumbent is responsible for providing supervision and leadership to staff in the following job titles: Patient Services Specialists JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. EDUCATION AND/OR EXPERIENCE High school graduate with coursework in computers. Bachelors degree preferred. At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision close/distance 100 Carrying 25 25 Vision color vision 100 Climbing 10 Vision depth perception 100 Driving 10 Vision peripheral vision 100 Grasping 10 Vision ability to adjust focus 100 Hearing 100 Stooping 20 Lifting 10 25 Walking 40 Pulling 5 25 Writing/Typing 100 Pushing 5 25 Speaking 100 Reaching 60 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. DISCLAIMER This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.

Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: · Exhibits a positive attitude and is flexible in accepting work assignments and priorities · Meets attendance and tardiness expectations · Is dependable; follows policies and procedures · Maintains professionalism in interactions with patients and coworkers · Performs quality work and consistently exhibits initiative ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline. Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists clinical providers staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence. Ensure efficient and effective office flow for patients and doctors. Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources. Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout. Other duties as assigned. SUPERVISORY RESPONSIBILITY Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution. DIRECT REPORTS Incumbent is responsible for providing supervision and leadership to staff in the following job titles: Patient Services Specialists JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. EDUCATION AND/OR EXPERIENCE High school graduate with coursework in computers. Bachelors degree preferred. At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision close/distance 100 Carrying 25 25 Vision color vision 100 Climbing 10 Vision depth perception 100 Driving 10 Vision peripheral vision 100 Grasping 10 Vision ability to adjust focus 100 Hearing 100 Stooping 20 Lifting 10 25 Walking 40 Pulling 5 25 Writing/Typing 100 Pushing 5 25 Speaking 100 Reaching 60 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. DISCLAIMER This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.

Full Time Day Shift The 4200 Telemetry Unit is a specialized, stroke-certified unit at TriHealth Bethesda North Hospital, offering expert care for patients with a wide range of cardiovascular conditions. This 38-bed unit provides comprehensive treatment for individuals requiring pre/post cardiac catheterization, management of NSTEMI, heart failure, arrhythmias, and those undergoing structural heart procedures such as TAVR, WATCHMAN, and MitraClip. Our dedicated team of healthcare professionals is skilled in electrophysiology, caring for patients who need pacemakers, ablations, and defibrillator procedures. 4200 Tele Unit focuses on acute structural heart conditions. With continuous cardiac monitoring, our staff is equipped to manage the complex needs of patients with heart failure, arrhythmias, and other cardiac concerns. As a stroke-certified unit, the 4200 Telemetry Unit also focuses on delivering evidence-based, patient-centered care to optimize recovery and enhance long-term outcomes. Our goal is to provide the highest quality of care, utilizing the latest in medical technology, while offering compassionate support for patients and their families throughout their hospital experience. 4200 Tele Unit works extremely close with our ICUs and is a great pathway to grow in Critical care. Job Overview: This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow. Job Requirements: High School Degree or GED Successful completion of basic cardiology course, including 40 hours of clinical orientation Equivalent experience accepted in lieu of degree Job Responsibilities: Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol. Other job-related information: Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs - Consistently Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS… * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community

This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Shift: PRN/Optional. Will work one day/shift per week The 5300 Medical-Surgical Renal/Pulmonary Unit at TriHealth Bethesda North is a 43-bed unit specializing in the care of patients with renal and pulmonary conditions, including COPD exacerbations and dialysis complications. Our diverse patient population provides a dynamic environment that allows nurses to develop a broad range of skills and knowledge in a fast-paced environment. We are committed to creating a positive learning atmosphere for both new graduates and experienced nurses. Our team focuses on professional growth, mastering essential skills such as peritoneal dialysis, time management, and delivering compassionate patient care. Nurses on 5300 gain valuable experience and expertise while working alongside a supportive and collaborative team. Nurses are equipped with significant technical knowledge related to the respiratory system, the ability to detect aberrant respiratory functions through auscultation, and a deep understanding of renal clearance and medications. Our team is skilled in interpreting lab values and applying them to patient care, helping to ensure the best outcomes for patients with complex medical needs. Our unit encourages and supports nurses in obtaining professional certifications, including Medical-Surgical (MED-SURG), Geriatric (GERO-BC), and Certified Peritoneal Dialysis Nurse (CPDN). We are affiliated with respected professional organizations such as the ANCC, ANA, the Academy of Medical-Surgical Nurses, and the American Society of Nephrology, ensuring that our nurses stay connected to the latest advancements in the field. Join a team dedicated to excellence in patient care, where nurses grow professionally and personally while making a real impact in the lives of their patients. Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Shift: PRN/Optional. Minimum of two 8-hour shifts per week and every other weekend rotation (Minimum of 16 hours per week) The 6300 Medical-Surgical Unit at TriHealth Bethesda North Hospital is a 41-bed unit that specializes in the care of orthopedic, neurosurgery, and trauma patients. Our diverse patient population includes individuals recovering from total joint replacements-such as knee, hip, and shoulder-as well as those with hip fractures or requiring spinal surgery. This fast-paced unit offers a supportive environment for role transition students, nursing students, and new graduates to thrive and grow, with a focus on teamwork, communication, and delivering high-quality patient care. Nurses here have the opportunity to refine their skills in areas such as managing pre- and post-operative care, pain management, patient mobility, and neurovascular assessments. Our team also handles orthopedic-specific interventions, including the use of splints, Buck's traction, skeletal traction, and specialized durable medical equipment (DME). We take pride in our commitment to professional development and are affiliated with leading organizations such as the ANCC, ANA, the National Association of Orthopedic Nurses, and the Academy of Medical-Surgical Nurses. Nurses can further advance their expertise through certifications such as MED-SURG, GERO-BC, ONC, Pain Certification, and CNRN. The 6300 unit is an ideal place to develop specialized clinical skills, while working in a collaborative and compassionate environment that prioritizes patient-centered care. Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Unit Coordinator - Part Time Days - Observation Unit - Bethesda North Hospital This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Part Time Night Shift The 4200 Telemetry Unit is a specialized, stroke-certified unit at TriHealth Bethesda North Hospital, offering expert care for patients with a wide range of cardiovascular conditions. This 38-bed unit provides comprehensive treatment for individuals requiring pre/post cardiac catheterization, management of NSTEMI, heart failure, arrhythmias, and those undergoing structural heart procedures such as TAVR, WATCHMAN, and MitraClip. Our dedicated team of healthcare professionals is skilled in electrophysiology, caring for patients who need pacemakers, ablations, and defibrillator procedures. 4200 Tele Unit focuses on acute structural heart conditions. With continuous cardiac monitoring, our staff is equipped to manage the complex needs of patients with heart failure, arrhythmias, and other cardiac concerns. As a stroke-certified unit, the 4200 Telemetry Unit also focuses on delivering evidence-based, patient-centered care to optimize recovery and enhance long-term outcomes. Our goal is to provide the highest quality of care, utilizing the latest in medical technology, while offering compassionate support for patients and their families throughout their hospital experience. 4200 Tele Unit works extremely close with our ICUs and is a great pathway to grow in Critical care. Job Overview: This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow. Job Requirements: High School Degree or GED Successful completion of basic cardiology course, including 40 hours of clinical orientation Equivalent experience accepted in lieu of degree Job Responsibilities: Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol. Other job-related information: Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs - Consistently Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Join Our Cardiology Team at TriHealth! We're looking for a Medical Secretary who is not only detail-oriented and experienced in medical office operations, but also a team player who is committed to excellence, responsible, and ready to serve others with compassion and professionalism. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. If you thrive in a collaborative environment and take pride in supporting both patients and clinical teams, we'd love to hear from you! Primary Location: This role is primarily based at our Kenwood location. However, occasional coverage at other TriHealth sites may be required, so candidates should be comfortable working at alternate locations as needed. Take the next step in your career-apply today and become a valued part of a team that's making a difference in cardiac care every day. Work Hours: * Part time, 40 hours biweekly * Day shift from 7:30 AM to 4 PM (3 days one week and 2 days the following one) * No weekends or holidays Job Overview: This is a full-time position that reports directly to the Office Coordinator / Director. This position is responsible for the coordination/secretarial support of the Program. This would include transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy. Will provide statistical data/reports regarding the program. This position may also be called upon to assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials. This position designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned. May be called upon to provide backup coverage for any clerical positions. Other duties as assigned. Job Requirements: * Education: High School Diploma or GED (Required) * Experience: 3-4 years in a related medical or administrative field (Required) * Experience involving direct patient care preferred. * Skills & Competencies: Typing speed of 40 words per minute, proficiency in Microsoft Word and Excel, strong filing and organizational skills, knowledge of medical terminology, and experience with insurance authorizations. Job Responsibilities: * Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution * Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments * Demonstrates effective time management and utilizes free time productively; minimal use of personal calls * Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination * Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities * Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes Working Conditions: Climbing - Rarely Continuous Learning - Hearing: Conversation - Occasionally Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reading - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS... * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community Job keywords: Clinic Office Assistant, Medical Office Specialist, Physician Office Specialist, Medical Assistant

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Health Unit Coordinator (HUC) facilitates the efficient functioning of a patient care unit by performing receptionist and clerical/non-clinical support activities. The Health Unit Coordinator has knowledge of age-specific needs of the patient population. Responsibilities Teamwork/Collaboration: Working effectively with the team/work group to accomplish daily team/unit tasks: working proactively to achieve the team/unit goals and facilitate group cohesiveness. Communication/Coordination: Supports the patient care environment by communicating clearly, courteously and effectively, verbal and through written and computer documentation, while maintaining confidentiality of information. Provides prompt, courteous communication to patients, visitors and personnel. Keeps the Admitting office informed of patient activity on the unit through the Hospital information system. Communicates with the Environmental and Nutritional Services to ensure appropriate activities occur. Utilizes computer access appropriately for lab, diagnostics, etc. Contact IS&T Help Desk when computer workstations on other devices require repair or malfunction. Answers the intercom and telephone with UCMC standard timeframes and courteously transmits information to the appropriate recipient. Utilizes in an appropriate and timely manner, the correct paging or intercom system to notify other health care members as requested. Pages the resuscitation team during cardiac arrests and remains available at the nurse station for further instructions. Facilitates interdepartmental communication by providing information (e.g. phone messages) to appropriate clinicians. Clerical: Support-provides clerical/non-clinical support for the provision with patient services under the supervision of the nursing management. Assembles the patient chart with appropriate forms according to policy, providing additional forms as necessary. Prepares charts for patients scheduled for the operating room, special studies/therapies, transfer or discharge. Prepares maintains and files forms and reports in patient charts. Collaborates with all disciplines for STAT priorities, including medications, IVs, labs, scheduling of tests, et cetera. Dispositions patients through appropriate computer systems to promptly process admissions, discharges, deaths and transfers. (i.e. prepares lab labels, daily charge documents, register, disposition and process charges, maintain unit log [OB]. Facilitates scheduled studies and therapies by scheduling and coordinating in-house transportation for patients. Assists in coordination of discharge process. Should process discharges appropriately, assuring that all of the patient's records is sent to the Medical Records department. Maintains presence at clerical stations arranges coverage for short absences or notifies charge nurse of absence. Performs audit of and follow-up on missing medical record documents (consent, advance directives, etc.) Assists with retrieving information for clinicians via EPIC and other clinical information systems. Adheres to dress code. Completes annual competencies as required by the organization. Qualifications Education: High school diploma or equivalent required. HUC education from college or vocational school preferred. Years of Experience: 1-2 years equivalent customer service experience. Required Skills and Knowledge: Takes initiative on tasks with minimal supervision; self-starter. Demonstrated excellent interpersonal communications skills both written and verbal required. Demonstrated excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management. Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential. Knowledge of medical terminology preferred Completes yearly mandatory unit specific, hospital and safety education BLS (if not certified at hire, can receive training during orientation)