Operations Coordinator jobs at UCare - 357 jobs

Embark on a Journey That Makes a Difference. At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We're not just in the business of protection-we're in the business of adventure and peace of mind. Whether it's a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we're there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience. Set Sail on a Career Path to Success. Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including: Diversity, Equity, and Inclusion (DEI) Committee Career pathing and Individual Development Plans Internal training and intern opportunities Women in Business Mentorship Program Employee awards and recognition Education and professional development assistance program Passport to Perks Includes: Generous Employer contribution for health, dental, and vision insurance Paid Maternity and Paternity Leave Scholarship Program for Employee Dependents Company match on 401k Employee Assistance Program (EAP) Company paid short-term and long-term disability insurance Company paid life insurance Voluntary Pet Insurance Voluntary Legal Benefit Discounts on travel insurance Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO) Your Role on the Expedition: The Sr AI Digital Operations Specialist oversees the efficiency and development of Generali's digital assets. As the Sr AI Digital Operations Specialist, this incumbent will be responsible for implementing digitization initiatives, overseeing their implementation, and evaluating their effectiveness. The Senior AI Digital Operations Specialist will focus on both enhancing existing digital assets and identifying and deploying new assets with a strong focus on AI. The role will also be responsible for analyzing market data and interacting with internal and external stakeholders. This role will report directly to the Senior Manager, Digital Operations. Chart Your Course: Lead digital initiatives, including identifying and prioritizing projects and overseeing project execution. Develop and implement solutions to digitize services with a focus on Operations. Work closely with Operations, IT, and third-party technology partners to leverage data and reporting, optimize efficiencies, and drive improvements using technology. Ongoing research of potential use cases for Generative AI technologies (e.g., customer service support...) and implementation at scale, including KPI monitoring, efficiency optimization and impact measurement. Analyze and evaluate tool performance to identify areas for improvement and implement key digital transformation strategies to improve efficiency, productivity, and employee/customer experience. Manage process optimization and automation tools (preferably able to modify workflows, etc. within existing or future tools). Responsible for delivering digital/automation roadmaps by mapping companies' needs with available technology, with strong focus on AI. Analyze and evaluate existing business processes and digital solutions to identify areas for automation and improvement. Extract, transform, and load data to facilitate automation processes and generate insights for decision-making. Conduct rigorous testing of automated processes and digital assets to ensure accuracy, reliability, and compliance with quality and security standards. Stay up to date with emerging automation technologies and best practices to continuously enhance our automation capabilities. Frequently benchmark competition and Insurance market automation practices. Stay updated with the latest trends, you will communicate clear and actionable recommendations to stakeholders. Your Ticket to Success: Required Qualifications: High School Diploma or Equivalent (GED) required. Bachelor's degree in business management, Information Technology, or related field. 5+ years of digital transformation, project management or operational excellence. Exceptional quantitative and problem-solving skills. Ability to analyze data, overcome data noise, and make data-driven decisions. Experience working with complex projects with high quality deliverables and rollout of new technology solutions. Organized, efficient and a critical thinker who can work on complex projects, break them down logically, and own them from start to finish. A strong communicator that can efficiently convey takeaways and insights to drive improvements. Flexibility to learn, understand, and evaluate new concepts in unfamiliar functional areas and new technologies. Excellent project management skills with proven ability to meet deadlines, comfortable with a fast-paced environment. Preferred Qualifications: Strong experience in Data Analysis, Excel is mandatory, PowerBI/Python. Good understanding and proven experience with Generative AI. Requires IT knowledge, project management and business/operations skills, experience working at the intersection between IT and business departments. Position Coordinates: This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week. Time for Take-off: While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need. One team. Every destination. Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following: CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here. Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here. GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here. Iris, Powered by Generali: identity and digital protection solution. Learn more here. Explore new horizons - apply today! Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: *************************************************************************************************** The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

Applications to be submitted by February 03, 2026 Compensation Grade: P23 Compensation Details: Minimum: $86,019.00 - Maximum: $86,019.00 Annually Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions). Department (OHEHR) AI - AIDS Institute Job Description: Responsibilities Health Research, Inc. is seeking a Health Program Administrator I who will work in the New York State Department of Health's (NYSDOH) Office of Administration and Contract Management, which is a busy and fast paced office within the AIDS Institute. This office oversees the administrative and fiscal process for all contracts and payments that go through the NYSDOH and Health Research, Inc. This position will provide oversight to a team of staff whose main responsibility is processing both federal and NYS contracts for execution and reimbursement vouchers for payment. The incumbent will manage federal and NYS contracts and coordinate payment related activities, conducting fiscal monitoring's of funded contractors, lead weekly team meetings, and regularly provide technical assistance, guidance and trainings to a variety of audiences. Minimum Qualifications Bachelor's degree in a related field and three years of experience in the administration of personnel, fiscal, or other related operational activity; OR an Associate's degree in a related field and five years of such experience; OR seven years of such experience. A Master's degree in a related field may substitute for one year of such experience. At least one year of experience must have included supervision of staff and/or program management. Preferred Qualifications Experience managing the administrative process of contracts and payments. Experience reviewing financial documentation to support expenses submitted on vouchers and/or invoices for allowable and appropriate costs. Experience providing training and technical assistance. Knowledge of Uniform Guidance/cost principles, including NYS Administrative contracting Requirements, and Audit Requirements for grant contracts or closely related experience. Conditions of Employment Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required. Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position. Travel up to 25% of the time will be required. The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. This position is eligible for a hybrid work schedule, with a combination of onsite and remote work. HRI participates in the E-Verify Program. Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans ********************** About Health Research, Inc. Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities. HRI offers a robust, comprehensive benefits package to eligible employees, including: Health, dental and vision insurance - Several comprehensive health insurance plans to choose from; Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit; Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave; Tuition support - Assistance is available for individuals pursuing educational or training opportunities; Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses; Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally; And so much more!

Applications to be submitted by February 03, 2026 Compensation Grade: P23 Compensation Details: Minimum: $86,019. 00 - Maximum: $86,019. 00 Annually Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions). Department (OHEHR) AI - AIDS Institute Job Description: Responsibilities Health Research, Inc. is seeking a Health Program Administrator I who will work in the New York State Department of Health's (NYSDOH) Office of Administration and Contract Management, which is a busy and fast paced office within the AIDS Institute. This office oversees the administrative and fiscal process for all contracts and payments that go through the NYSDOH and Health Research, Inc. This position will provide oversight to a team of staff whose main responsibility is processing both federal and NYS contracts for execution and reimbursement vouchers for payment. The incumbent will manage federal and NYS contracts and coordinate payment related activities, conducting fiscal monitoring's of funded contractors, lead weekly team meetings, and regularly provide technical assistance, guidance and trainings to a variety of audiences. Minimum Qualifications Bachelor's degree in a related field and three years of experience in the administration of personnel, fiscal, or other related operational activity; OR an Associate's degree in a related field and five years of such experience; OR seven years of such experience. A Master's degree in a related field may substitute for one year of such experience. At least one year of experience must have included supervision of staff and/or program management. Preferred Qualifications Experience managing the administrative process of contracts and payments. Experience reviewing financial documentation to support expenses submitted on vouchers and/or invoices for allowable and appropriate costs. Experience providing training and technical assistance. Knowledge of Uniform Guidance/cost principles, including NYS Administrative contracting Requirements, and Audit Requirements for grant contracts or closely related experience. Conditions of Employment Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required. Valid and unrestricted authorization to work in the U. S. is required. Visa sponsorship is not available for this position. Travel up to 25% of the time will be required. The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. This position is eligible for a hybrid work schedule, with a combination of onsite and remote work. HRI participates in the E-Verify Program. Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans www. healthresearch. org About Health Research, Inc. Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities. HRI offers a robust, comprehensive benefits package to eligible employees, including: Health, dental and vision insurance - Several comprehensive health insurance plans to choose from; Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit; Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave; Tuition support - Assistance is available for individuals pursuing educational or training opportunities; Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses; Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally; And so much more! As the Executive Director of Health Research, Inc. (HRI), I would like to welcome you to HRI's career page. HRI's mission is to build a healthier future for New York State and beyond through the delivery of funding and program support to further public health and research programs in support of the New York State Department of Health, Roswell Park Comprehensive Cancer Center and other entities. This achievement is made possible through the recruitment of highly talented and qualified individuals. As an Equal Opportunity and Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law. HRI is committed to fostering an environment that encourages collaboration, innovation, and mutual respect and we strive to ensure every individual feels welcomed and appreciated. We invite you to explore and apply for any open positions that align with your interests. --- If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting HRI Human Resources at hrihr@healthresearch. org or **************.

Applications to be submitted by February 05, 2026 Compensation Grade: P18 Compensation Details: Minimum: $66,442.00 - Maximum: $66,442.00 Annually Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions). Department (OHEHR) AI - AIDS Institute Job Description: Responsibilities The Health Program Administrator will work in the Office of Administration and Contract Management, a fast-paced office within the AIDS Institute, New York State Department of Health (NYSDOH) that oversees the administrative and fiscal process for all contracts and payments that go through the NYSDOH and Health Research, Inc. (HRI). This position will focus on the day-to-day workflow of contracts and vouchers for various initiatives/program areas within the AIDS Institute. The incumbent will work closely with contract managers and contractors on getting contracts, budgets and modifications developed and approved, and vouchers submitted, reviewed, and paid. The position requires someone with the ability to multitask, work in various grants and financial management systems, and be excellent with communication, tracking and monitoring of work. The position will also contribute, at times, reviewing large amounts of fiscal supporting documentation and performing fiscal monitorings. Minimum Qualifications Bachelor's degree in a related field and two years of experience in the administration of personnel, fiscal, or other related operational activity; OR an Associate's degree in a related field and four years of such experience; OR six years of such experience. A Master's degree in a related field may substitute for one year of such experience. Preferred Qualifications Experience using grants and financial management systems; experience in reviewing and processing contract budgets and reimbursement vouchers, including the review of fiscal supporting documentation to ensure compliance with fiscal and administrative requirements; experience with Federal Uniform Guidance, particularly as it relates to not-for-profit organizations; experience in monitoring contractor progress and performance by conducting or assisting in desk and on-site fiscal monitorings. Conditions of Employment Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required. Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position. Travel up to 25% of the time will be required. The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. This position is eligible for a hybrid work schedule, with a combination of onsite and remote work. HRI participates in the E-Verify Program. Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans ********************** About Health Research, Inc. Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities. HRI offers a robust, comprehensive benefits package to eligible employees, including: Health, dental and vision insurance - Several comprehensive health insurance plans to choose from; Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit; Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave; Tuition support - Assistance is available for individuals pursuing educational or training opportunities; Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses; Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally; And so much more!

Applications to be submitted by February 05, 2026 Compensation Grade: P18 Compensation Details: Minimum: $66,442. 00 - Maximum: $66,442. 00 Annually Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions). Department (OHEHR) AI - AIDS Institute Job Description: Responsibilities The Health Program Administrator will work in the Office of Administration and Contract Management, a fast-paced office within the AIDS Institute, New York State Department of Health (NYSDOH) that oversees the administrative and fiscal process for all contracts and payments that go through the NYSDOH and Health Research, Inc. (HRI). This position will focus on the day-to-day workflow of contracts and vouchers for various initiatives/program areas within the AIDS Institute. The incumbent will work closely with contract managers and contractors on getting contracts, budgets and modifications developed and approved, and vouchers submitted, reviewed, and paid. The position requires someone with the ability to multitask, work in various grants and financial management systems, and be excellent with communication, tracking and monitoring of work. The position will also contribute, at times, reviewing large amounts of fiscal supporting documentation and performing fiscal monitorings. Minimum Qualifications Bachelor's degree in a related field and two years of experience in the administration of personnel, fiscal, or other related operational activity; OR an Associate's degree in a related field and four years of such experience; OR six years of such experience. A Master's degree in a related field may substitute for one year of such experience. Preferred Qualifications Experience using grants and financial management systems; experience in reviewing and processing contract budgets and reimbursement vouchers, including the review of fiscal supporting documentation to ensure compliance with fiscal and administrative requirements; experience with Federal Uniform Guidance, particularly as it relates to not-for-profit organizations; experience in monitoring contractor progress and performance by conducting or assisting in desk and on-site fiscal monitorings. Conditions of Employment Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required. Valid and unrestricted authorization to work in the U. S. is required. Visa sponsorship is not available for this position. Travel up to 25% of the time will be required. The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. This position is eligible for a hybrid work schedule, with a combination of onsite and remote work. HRI participates in the E-Verify Program. Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans www. healthresearch. org About Health Research, Inc. Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities. HRI offers a robust, comprehensive benefits package to eligible employees, including: Health, dental and vision insurance - Several comprehensive health insurance plans to choose from; Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit; Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave; Tuition support - Assistance is available for individuals pursuing educational or training opportunities; Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses; Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally; And so much more! As the Executive Director of Health Research, Inc. (HRI), I would like to welcome you to HRI's career page. HRI's mission is to build a healthier future for New York State and beyond through the delivery of funding and program support to further public health and research programs in support of the New York State Department of Health, Roswell Park Comprehensive Cancer Center and other entities. This achievement is made possible through the recruitment of highly talented and qualified individuals. As an Equal Opportunity and Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law. HRI is committed to fostering an environment that encourages collaboration, innovation, and mutual respect and we strive to ensure every individual feels welcomed and appreciated. We invite you to explore and apply for any open positions that align with your interests. --- If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting HRI Human Resources at hrihr@healthresearch. org or **************.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. February 2026 start dates are open! East Region - Boston and surrounding/ MGH Main Campus, Back Bay and areas West Region - Newton/Wellesley/Needham sites North Shore - Swampscott and Marblehead South - South Shore & Bilingual candidates highly preferred! MGB is hiring for Regional, Complex Care Coordinator, Patient Navigator spots across our sites, The Coordinator is assigned to one region. The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients, providers and their care team, will include 4x weekly onsite in the Community Practices in assigned region with some planned training in Somerville. Regions are comprised of practices within. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity Complex Care Coordinator Patient Navigator As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: * Keep patients healthy and at home as long as possible * Better understand our patients' health needs to guide timely and effective care * Use performance and benchmark data to identify and act on opportunities for improvement * Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do * Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. * Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. * Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. * Assist patients in understanding and adhering to their care plans. * Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. * Educate patients and their families about their medical conditions, treatment options, and self-care strategies. * Ensure that patients are informed and empowered to actively participate in their healthcare decisions. * Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring * Bachelor's Degree in a health-related field, public health, or human services. * Related experience in lieu of degree may be reviewed and considered. * Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. * Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. * Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success * Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. * Prior experience in managed care, care management, or hospital-based care coordination. * Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. * Excellent communication and interpersonal skills. * Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. * Exceptional organizational and time management skills. * Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get * Great benefits and retirement plans * Experience navigating a large healthcare system as a liaison to patients * Valuable connections in your assigned region * Experience in a fast paced, mission driven organization where the patient comes first * Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model 2026 open Regions: East Region - Boston and surrounding/ MGH Main Campus, Back Bay and areas West Region - Newton/Wellesley/Needham sites North Shore- Swampscott, Marblehead Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address * M-F Eastern Business Hours * Reliable transportation required * Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West * Up to 4-5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week * Monthly meetings onsite in Somerville, scheduled with notice * Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs * Remote work requires stable, secure, quiet, HIPPA compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.50 - $36.49/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Leads and manages the daily administrative and financial operations and support staff for the division or department. This position involves extensive interaction with employees, medical staff, other Medical Center personnel, vendors and external contacts. **Job Description:** **Essential Responsibilities:** 1. Serves as a principal resource on administrative, operational and financial matters; develops, implements and monitors budgets and authorizes expenditures. Act as a resource regarding Medical Center and departmental policies and procedures. 2. Manages support staff. Oversees work schedules, assignments and training to meet operational needs. Develops cross-training among staff to ensure efficiency of operations. 3. Reviews operational systems, identifies areas of improvement and implements changes as needed. 4. Implements and maintains systems and processes that measure work activity and improvement, such as volume, productivity measures, revenue and other indicators. Prepares and analyzes reports for leadership. Provides informed forecasts of volume, revenue generation or expense and resource needs. 5. Participates in the planning and implementation of department or division goals, objectives, programs, personnel, resources and equipment. Implements and manages administrative and financial processes for the designated areas to assure uniform and effective operations. 6. Coordinates the recruitment process of faculty and staff. Participates in confidential salary planning. Oversees process and documentation for appropriate certifications, licensing and credentialing. 7. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. 8. Has full responsibility for planning, monitoring and managing department budget. **Required Qualifications:** + Bachelor's degree required. + 5-8 years of related work experience required, and 1-3 years supervisory/management experience required + Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. **Competencies:** + **Written Communications:** Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. + **Oral Communications:** Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. + **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. + **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. + **Customer Service:** Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Physical Nature of the Job:** Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally **Pay Range:** $74,984.00 USD - $115,003.20 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

SummaryContract Management role, managing and coordinating all stages of contracts from creation to execution and eventual termination. Collaborate with local teams, vendors, and customers to support pre- and post-contract administration and management, which includes risk modeling and reviewing the terms and conditions of the contract. This is a remote role and the candidate will ideally be based in Houston, TX so that they can attend some onsite meetings from time to time. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job DescriptionRoles and Responsibilities: Craft, evaluate, negotiate and execute a wide variety of different contracts covering a range of transactions. Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract. Drive the Supplier Quality Engineers to address vendor issues, when required. Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities. Regularly report metrics back to internal customer groups. Leadership of Service Delivery Processes, metrics, compliance, and improvement for the Service program. Provide communications and lead actions to meet or exceed HTM Service Delivery goals including but not limited to: Purchasing, and Monthly Markets/Regions scorecards/metrics. Drive constant quality improvement using Lean for tools and processes. Key liaison for Markets/Regions to lead resolution and engaging necessary resources needed to proactively resolve Service Issues. Solve any contract-related problems that may arise. Required Qualifications : BS or BA degree in Supply Chain; Business Administration; Finance; or STEM or related field. Or an AA degree and 2 years' experience in process management... Or 4 years of work experienced demonstrating process management experience. Prior experience with Calibration standards and test equipment requirements Demonstrated process management experience; time management; attention to detail. Ability to manage conflicting priorities in a fast-paced environment. Ability to navigate within a highly matrixed organization and collaborate with key stakeholders. Desired Qualifications: Experience with Technology/tools such as ServiceNOW; Nuvolo; Casper; SalesForce; Siebel Familiarity working in the medical device field desired We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-BI1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. February 2026 start dates are open! East Region - Boston and surrounding/ MGH Main Campus, Back Bay and areas West Region - Newton/Wellesley/Needham sites North Shore - Swampscott and Marblehead South - South Shore & Bilingual candidates highly preferred! MGB is hiring for Regional, Complex Care Coordinator, Patient Navigator spots across our sites, The Coordinator is assigned to one region. The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients, providers and their care team, will include 4x weekly onsite in the Community Practices in assigned region with some planned training in Somerville. Regions are comprised of practices within. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity Complex Care Coordinator Patient Navigator As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: • Keep patients healthy and at home as long as possible • Better understand our patients' health needs to guide timely and effective care • Use performance and benchmark data to identify and act on opportunities for improvement • Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do • Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. • Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. • Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. • Assist patients in understanding and adhering to their care plans. • Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. • Educate patients and their families about their medical conditions, treatment options, and self-care strategies. • Ensure that patients are informed and empowered to actively participate in their healthcare decisions. • Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring Bachelor's Degree in a health-related field, public health, or human services. Related experience in lieu of degree may be reviewed and considered. Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. Prior experience in managed care, care management, or hospital-based care coordination. Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. Excellent communication and interpersonal skills. Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. Exceptional organizational and time management skills. Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get Great benefits and retirement plans Experience navigating a large healthcare system as a liaison to patients Valuable connections in your assigned region Experience in a fast paced, mission driven organization where the patient comes first Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model 2026 open Regions: East Region - Boston and surrounding/ MGH Main Campus, Back Bay and areas West Region - Newton/Wellesley/Needham sites North Shore- Swampscott, Marblehead Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address M-F Eastern Business Hours Reliable transportation required Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West Up to 4-5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week Monthly meetings onsite in Somerville, scheduled with notice Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs Remote work requires stable, secure, quiet, HIPPA compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.00 - $35.77/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Operations Coordinator Department: Strategic Impact Reports to: Director of Partnership Success Salary Range: $24.47/hr - $32.97/hr Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high-quality services and support when, where, and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The Operations Coordinator supports Here2Help (H2H) within Vibrant Emotional Health's (“Vibrant”) Strategic Impact and Partnership Success pillar by ensuring strong internal coordination and effective execution of projects that underpin external partnerships. This role provides cross-departmental project support, process management, and operational follow-through to help sustain the success of partnerships and the Here2Help Connect Contact Center. Duties/Responsibilities: H2H operational support Help streamline processes to improve the sustainability and scalability of the Here2Help Connect Contact Center. Provide active planning support for NYC988 partnership requests, site visits, and internal coordination as needed Support external affairs initiatives, including event prep, conference materials, and marketing collateral. Other duties as needed Project Coordination & Internal Support Coordinate projects to ensure the timely delivery of partnership obligations. Provide scheduling, agenda preparation, note-taking, and follow-up support for the Director of Partnership Success. Track new requests, milestones, and deliverables using project management tools (e.g., Asana). Support the implementation of new lines of business Draft and maintain process documentation, Standard Operating Procedures (SOPs), and partnership reports. Process Management Support invoicing workflows and contract processes, including tracking and documentation. Submit and monitor KissFlow entries in coordination with Legal, Finance, and H2H teams. Ensure reporting accuracy and support compliance with data protocols. Required Skills/Abilities: Mission & Values Alignment: Deep belief in Vibrant Emotional Health's mission and vision, with the ability to navigate ambiguity, adapt to evolving priorities, and work proactively with minimal oversight. Project Coordination & Process Management: Demonstrated success in coordinating cross-departmental projects, managing timelines, and ensuring timely execution of invoicing, contracts, reporting, and other partnership-related deliverables. Organizational & Detail Orientation: Exceptional organizational skills with the ability to manage multiple priorities, track details with accuracy, and follow through consistently in a fast-paced, mission-driven environment; Manages their own task list with minimal supervision. Collaboration & Engagement: Strong interpersonal and communication skills to work effectively across diverse teams, ensuring internal alignment to deliver on external partnership commitments. Technical & Systems Proficiency: Advanced proficiency with project management and productivity tools (e.g., Asana, Microsoft Office Suite), with the ability to develop, refine, and maintain processes that improve efficiency and consistency. Professionalism & Emotional Regulation: Ability to operate with maturity, discretion, and resilience; maintains emotional regulation under pressure, demonstrates adaptability, and contributes positively to organizational culture change during times of growth. Outstanding, transparent communicator with the ability to support effective internal communications and change management initiatives. Required Qualifications: 4+ years of experience in project coordination, partnerships, or program management. Bachelor's degree in Psychology, Sociology, Liberal Arts, or related field (or equivalent experience). Exceptional organizational skills with advanced time management and attention to detail. Highly skilled in project management and collaboration tools (e.g., Asana, Microsoft Office Suite). Strong cross-functional collaborator; adaptable and effective in navigating ambiguity. Excellent interpersonal skills with the ability to build productive relationships across diverse teams. Self-directed with sound judgment, professionalism, and emotional resilience in fast-paced settings. Project management certification is a plus, but not required. Physical Requirements: Must be able to remain in a stationary position 50% of the time. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks. We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from *************** email address.

OPERATIONS COORDINATOR We are hiring an Operations Coordinator in our OhioRISE program. This role involves communicating financial information using databases, spreadsheets, and visual aids. It includes collecting outcome data, maintaining reports, handling data entry, and managing administrative tasks for the assigned service area. The position supports the OhioRISE Director in quality initiatives and compliance requirements with subcontracted providers and coordinates administrative functions. Starting hourly pay $21.00 and up. Based on Education and Experience Essential Functions: Maintains logs, databases, client files, and/or relevant program data. Tracks and organizes outcome data for assigned Service Area. Coordinates and manages administrative functions including compliance and billing. Learns, follows, and ensures compliance with contractual obligations and internal policies and procedures in providing services to customers. Responds to information/data/audit requests with the appropriate client or program information. Supports and assists Service Area Director in training. Manage referrals and referral processing for OhioRISE care coordination. Provides routine support and assistance to staff through individual and group conferences, assistance in analyzing technical problems, and in improving their processing skills. Reviews management reports and case records. Trains new employees in areas such as organizational policy, procedures, EHR systems, and organizational or governmental regulations. Qualifications: High School diploma/GED. Bachelor's Degree Preferred Demonstrated high degree of cultural awareness. One year of relevant experience Prefer Three years' experience working in a medical referral position and/or nonprofit administrative management environment required. Ability to use appropriate databases, spreadsheets, and other software. Must be able to operate in an Internet-based, automated office environment. Bilingual in English and Spanish preferred. Why Work with Lighthouse Youth & Family Services: Rewarding career - make a difference in the lives of youth! Top Workplace 2023 *********************************************************************************************************** Work for a diverse, seasoned and well respected agency with engaged leadership team Recovery Friendly Workplace Ability to work remotely for some roles Competitive pay based on licensure/education Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave) Medical, dental, vision, including company paid life and long-term disability insurance. 401k Retirement Plan including company match (up to 6%) Tuition Reimbursement and Department of Education's Loan Forgiveness Program. Employee Assistance Program Engaging Wellness Program Referral Bonus Program Licensure renewal reimbursement; paid training and professional development opportunities. Casual dress Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at *******************

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Continuous Improvement Advisor, you will manage various improvement activities or projects, leveraging project management and improvement tools to deliver results. You will partner with key Institute or Enterprise leaders to apply the Cleveland Clinic Improvement Model (CCIM), helping build and advance the capabilities of caregivers. A caregiver in this position works Monday through Friday from 8:00am to 5:00pm either on-site at Main Campus or at one of the regional hospitals as well. A caregiver who excels in this role will: * Independently lead operational team knowledge of the Cleveland Clinic Improvement Model (CCIM), including organizational alignment, visual management, problem-solving and standardization. * Create and maintain CCIM program efforts across the assigned area. * Lead large or complex projects with advanced continuous improvement and project management tools within an assigned area. * Teach, coach and mentor leadership, frontline caregivers and any CI members as requested (CI I & IIs) on continuous improvement best practices. * Build capability in customers and CI team members in the form of analyzing and measuring the effectiveness of existing processes to develop sustainable, repeatable and quantifiable process improvements in moderate to large sized areas. * Manage a portfolio of large improvement activities capturing quantifiable results. * Research best practices within and outside the organization and apply learnings to an assigned area. * Lead, train and advise on the collection and analyzation of process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost. * Establish effective working relationships with individuals at all levels of the organization, and external to the organization, to achieve mutually beneficial results. * Track and maintain success metrics alongside CI Program Director. * Identify the relevant need for the organization, develop and execute a plan to address this need and apply the Continuous Improvement model. * Assist CI I and CI II in navigating organizational politics/climate. * Partner with operational leaders to drive decision making for the success of the business. Minimum qualifications for the ideal future caregiver include: * Bachelor's Degree * Master's Degree OR 6 years of process improvement experience OR a Lean Certification * Six years of business or healthcare experience * Four years of process improvement or project management experience * Experience coaching and training leadership and frontline caregivers on execution of the Kaizen process * Demonstrated ability to teach, coach, influence and advise leadership at all levels regarding continuous improvement principles * Demonstrated knowledge of quality tools, lean foundation elements and change management * Ability to lead data analysis sessions and speak about the drive/watch metric dashboard without assistance * Ability to build graphs and charts from raw data and interpret them meaningfully * Understand the core concepts of Lean and utilizing them to achieve dramatic results Preferred qualifications for the ideal future caregiver include: * Project Management Professional (PMP) or Lean Certification * Experience in transformation or in a change agent role within an organization engaged in a Lean transformation * Healthcare experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Walking, standing Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $92,620.00 Maximum Annual Salary: $141,265.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Regions Hospital has an opportunity for an Operating Room Coordinator to join our team! This position works collaboratively with Surgical staff to coordinate care of surgical patients and communicate with patients/families. This role requires a high level of competence in utilizing complex specialized Operating Room and other computer systems, excellent telephone etiquette, and strong communication and interpersonal skills with a customer service focus. Specific areas of responsibility will be assigned most of the time; but may be assigned to cover all areas as directed. Performs other duties as assigned. At Regions Hospital you'll find a warm, diverse group of people who are committed to helping our patients - and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work. We're also committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. Join our team and make good happen! Thank you for considering joining our team at Regions Hospital and being part of something special! Minimum Qualifications: Three (3) years of computer/data entry experience. Medical or surgical background preferred.

Job Description The Well is a fully integrated advertising agency offering, marketing strategy, brand creative, media buying & planning, and a full suite of digital solutions. We are a team of senior-level executives who have gained experience in nearly every industry while working at some of the largest ad agencies in the world. We love what we do, which shows in our passion for our clients and work. The Well is based in Chicago. The Ad Operations Specialist is a 100% remote position. Your Role: We are looking for an organized, detail-oriented, Ad Operations Specialist for The Well's media team. This role is responsible for launching, optimizing, and reporting on paid digital advertising campaigns for b2b and b2c clients. Your focus will be primarily on paid search ads within the Google and Bing advertising platforms and paid social ads within Facebook and LinkedIn. Campaigns will also include retargeting, display, and video ads. You will also be managing hands-on research, implementation, optimization, reconciliation, and reporting on multiple campaigns. Join us to be part of a fast-growing business unit focused on digital media planning and buying, in the context of an omni-channel data-driven approach. Responsibilities: Manage digital advertising & all auction-based placements (including YouTube, Google Adwords, Microsoft AdCenter, LinkedIn, Meta Business Manager, Pinterest, and more.) Setup and ongoing optimizations and management of PPC/Digital Advertising campaigns for multiple clients in-channel daily along with expert analysis of data Proficiency at building campaigns and optimizing in Google Ads, LinkedIn, Meta, YouTube, Bing, and Pinterest, attaining certification on all platforms Track and manage budgets and pacing for each campaign Ensure implementation of best practice guidelines and follow company processes (unique for each client) Taking ownership of conversion pixel creation, placement, and testing on behalf of clients Actively manage incoming and outgoing creative assets and implement ad rotations, targeting, and supplemental tracking for assigned accounts Provide regular status updates and reports to the internal team, regarding campaign deliverables Critically think about the client's business and anticipate needs, attune to errors, take ownership of campaigns Participate actively in internal meetings: coming prepared, listening, synthesizing information, taking notes, and articulating your solutions Develop client presentations, creating them with PowerPoint, Google Slides, Google Sheets or Excel Discern future initiatives based on performance Qualities: 2-years of experience in ad operations or paid-media roles focused on digital media, in-channel executions, and strategic development of client campaigns 1-year of agency experience (flex) 1-year prior experience executing omnichannel digital media campaigns from full launch to optimizations Google certified on all platforms, blueprint certification is a bonus Proficient in all paid social media platforms Ability to handle multiple projects and prioritize responsibilities Ability to work efficiently in a fast-paced environment High level of accuracy and attention to detail Self-motivated, but also can work well in a team Ability to proactively organize daily tasks and make your to-do list Keen problem-solving and troubleshooting abilities Compensation & Benefits: The salary range for this role is $65,000 - $85,000 commensurate with experience The Well Advertising, Inc. offers a stipend to cover the individual purchase of health insurance 401k Plan - after 1-year tenure Flexible PTO (holiday, sick, and vacation time) upon approval and review of manager Eligible for reimbursement of certain ordinary and necessary business expenses as determined and approved by your manager Any new business leads provided to The Well will be compensated with a New Business Commission at 5% of gross revenue, less out-of-pocket media fees You will be provided a laptop for remote work

Requirements EDUCATION/RELATED EXPERIENCE: Bachelor's degree, preferably in project management, education, or communication or equivalent work experience Experience in project management or medical copyediting management within a medical communications organization, non-profit health care organization, or post-secondary academic setting preferred Knowledge of ACCME and OIG/PhRMA guidelines a plus SKILLS AND ABILITIES: Impeccable organization skills and attention to detail Ability to work under pressure, manage multiple tasks simultaneously, and meet deadlines with shifting priorities Ability to handle confidential information in a discreet, professional manner Excellent verbal and written communication skills and ability to interact effectively with internal and external staff, physicians, and other health care providers Ability to adhere to established procedures and processes to ensure consistent quality and compliance Flexibility and adaptability in accommodating last-minute changes and requests Strong analytical, research, and writing skills Exceptional problem-solving skills Outstanding customer service and follow-up Strategic thinker High level of professionalism and accountability Technology savvy with proficiency in all MS Office products, especially PowerPoint Zoom, Adobe Acrobat Pro, and EthosCE experience a plus WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: This position operates in a professional office environment and is largely sedentary. This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines When applying for this role, please include a cover letter along with your resume to describe your interest in this opportunity and how you demonstrate the skills as outlined in the above job description. This position represents a unique opportunity to build a career with a premier organization. We offer a competitive salary and excellent benefits. EOE. No calls please. This position is located in Plymouth Meeting, PA with the ability to work remotely up to 2 days per week.

Make a Difference! Join an organization dedicated to defining and advancing high-quality and accessible cancer care globally so all people can live better lives. The Project Coordinator, Continuing Education main responsibility: project management of CE activities from the initial planning phase through program completion. This position requires occasional overnight travel. MAJOR RESPONSIBILITIES: Coordinate speaker scheduling for educational programs Acquire necessary information from speakers for development of program materials and accreditation compliance Communicate program requirements and manage speaker expectations during planning process to properly prepare speaker for live event, webinar, or online program Facilitate slide presentation review process with other NCCN departments Manage and coordinate appropriate project timelines with other NCCN departments and external vendors Schedule, manage, and host live webinars Develop and copyedit materials related to live educational programs and webinars Maintain status reports for assigned live programs and webinars Function as speaker liaison and assist audio-visual coordinator and PowerPoint operator at live programs Assist with video production/editing of live events and repurposing of materials Schedule and facilitate planning and kickoff meetings for CE projects Perform other related duties as assigned Requirements EDUCATION/RELATED EXPERIENCE: Bachelor's degree, preferably in project management, education, or communication or equivalent work experience Experience in project management or medical copyediting management within a medical communications organization, non-profit health care organization, or post-secondary academic setting preferred Knowledge of ACCME and OIG/PhRMA guidelines a plus SKILLS AND ABILITIES: Impeccable organization skills and attention to detail Ability to work under pressure, manage multiple tasks simultaneously, and meet deadlines with shifting priorities Ability to handle confidential information in a discreet, professional manner Excellent verbal and written communication skills and ability to interact effectively with internal and external staff, physicians, and other health care providers Ability to adhere to established procedures and processes to ensure consistent quality and compliance Flexibility and adaptability in accommodating last-minute changes and requests Strong analytical, research, and writing skills Exceptional problem-solving skills Outstanding customer service and follow-up Strategic thinker High level of professionalism and accountability Technology savvy with proficiency in all MS Office products, especially PowerPoint Zoom, Adobe Acrobat Pro, and EthosCE experience a plus WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: This position operates in a professional office environment and is largely sedentary. This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines When applying for this role, please include a cover letter along with your resume to describe your interest in this opportunity and how you demonstrate the skills as outlined in the above job description. This position represents a unique opportunity to build a career with a premier organization. We offer a competitive salary and excellent benefits. EOE. No calls please. This position is located in Plymouth Meeting, PA with the ability to work remotely up to 2 days per week.

Job DescriptionDescription: Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. We are currently seeking a full-time, second shift Shelter Operations Coordinator for our youth homeless and runaway shelter to provide oversight for the general operations of the program. The purpose of the Shelter Operations Coordinator is to be responsible for general operations, direct oversight of residential specialists, administrative duties, and management of data entry for runaway and homeless youth services. The operations coordinator is also responsible for assisting with hiring, training, and performance evaluation of program staff, including termination of staff, where appropriate . This position will require a comprehensive understanding of cultural and linguistic competencies around working with youth, families, systems, and people of color, LGBTQ, or from diverse backgrounds. This position also requires to be available on weekends as needed and being on the supervisor on-call monthly rotation. Duties and Responsibilities Provide and ensure positive interaction with youth by staff and demonstrate appropriate boundaries and practices. Oversight of resident schedules and activities, and ensure a safe and supportive environment for everyone through a trauma-informed care, positive youth development, and harm reduction approach. Ensure all staff are participating in programming and life skills with youth. Supervises, coaches, and mentors Residential Specialists through group and individual supervision; this includes performance evaluation and improvement, signing off on paperwork and daily supervision. Assists Manager in interviewing, hiring, and terminating the employment of supervisees when necessary. Manages residential specialist daily schedules and monthly on-call to ensure adequate staffing and coverage, as well as minimization of overtime. Assist with scheduling, time off requests, and timecard approvals when delegated by manger Serves as a backup to program staff by supervising, coaching and mentoring youth while building rapport and engaging youth in programming. Performs audits of entry and exit paperwork to ensure accuracy and completion by staff. Engages in the CQI process for chart reviews. Helps manage grant data by completing resident roster and follow up calls when residents exit the shelter. Manages productivity of staff daily, weekly, and monthly. Manages the purchasing and delivery of food services to youth. Provides training to new and current Residential Specialists. Requirements:Position Qualifications: Associates degree preferred 2 Years of management experience preferred 1 Year of experience with residential/homeless services required 4 years' experience working with youth and families from diverse backgrounds and service providers who assist youth and families required Proficiency with Microsoft Office programs Strong oral/written communication skills Must hold and maintain a Driver's License with good record EOE/M/F/H/V

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. We are currently seeking a full-time, second shift Shelter Operations Coordinator for our youth homeless and runaway shelter to provide oversight for the general operations of the program. The purpose of the Shelter Operations Coordinator is to be responsible for general operations, direct oversight of residential specialists, administrative duties, and management of data entry for runaway and homeless youth services. The operations coordinator is also responsible for assisting with hiring, training, and performance evaluation of program staff, including termination of staff, where appropriate . This position will require a comprehensive understanding of cultural and linguistic competencies around working with youth, families, systems, and people of color, LGBTQ, or from diverse backgrounds. This position also requires to be available on weekends as needed and being on the supervisor on-call monthly rotation. Duties and Responsibilities Provide and ensure positive interaction with youth by staff and demonstrate appropriate boundaries and practices. Oversight of resident schedules and activities, and ensure a safe and supportive environment for everyone through a trauma-informed care, positive youth development, and harm reduction approach. Ensure all staff are participating in programming and life skills with youth. Supervises, coaches, and mentors Residential Specialists through group and individual supervision; this includes performance evaluation and improvement, signing off on paperwork and daily supervision. Assists Manager in interviewing, hiring, and terminating the employment of supervisees when necessary. Manages residential specialist daily schedules and monthly on-call to ensure adequate staffing and coverage, as well as minimization of overtime. Assist with scheduling, time off requests, and timecard approvals when delegated by manger Serves as a backup to program staff by supervising, coaching and mentoring youth while building rapport and engaging youth in programming. Performs audits of entry and exit paperwork to ensure accuracy and completion by staff. Engages in the CQI process for chart reviews. Helps manage grant data by completing resident roster and follow up calls when residents exit the shelter. Manages productivity of staff daily, weekly, and monthly. Manages the purchasing and delivery of food services to youth. Provides training to new and current Residential Specialists. Requirements Position Qualifications: Associates degree preferred 2 Years of management experience preferred 1 Year of experience with residential/homeless services required 4 years' experience working with youth and families from diverse backgrounds and service providers who assist youth and families required Proficiency with Microsoft Office programs Strong oral/written communication skills Must hold and maintain a Driver's License with good record EOE/M/F/H/V

The Women & Children's Health Regional Coordinator will be responsible to identify, coordinate and support Medicaid School Programs, Schools, and School Based Health Centers to ensure CareSource children are receiving care needed. Essential Functions: Develop and enhance CareSource relationships with MSP Schools, all other Schools, and School-Based Health Centers (SBHCs) with the goal of providing accessible quality preventive and primary care services to school-aged CareSource members. Develop partnerships with kindergarten readiness programs including Head Start, preschool programs and those community based organizations that support early childhood education. Assist MSP schools, all other Schools and SBHCs in identifying gaps in care and expected outcomes in the health status of targeted populations. Enhance effectiveness of MSP Schools, all other Schools and SBHCs' population health through a variety of member health outcome and quality improvement techniques Strategize with MSP Schools, all other Schools and SBHCs to develop and enhance the practice's engagement strategies for individual members.. Attend school district meetings as appropriate including staff professional development programs and PTA meetings as requested. Ability to collaborate and coordinate health programs with schools and mobile health programs and identify new school support partners within the region assigned. Present to school staff and leadership regarding school-based health resources, member benefits and mobile health partner information to close gaps in care. Collaborate with community- based organizations that support school districts within the assigned region. Link MSP Schools and SBHCs to internal resources to ensure understanding of all operational and billing processes. Participate in driving and achieving established HEDIS initiatives as assigned. Support local presence by participating in community outreach programs/health events, school events, parent engagement programs, and other opportunities in the community. Identify and ensure members receive appropriate information regarding benefits and services upon notification of pregnancy (information regarding benefits for maternal, infants and children's care including EPSDT). Assist in education of members regarding available benefits and providers, plan services available, according to established policies and procedures Telephonically outreach and engage members to identify needs and coordinate linkage to most appropriate resources and services(WIC, and Community programs) Assist members' progression through the stages of behavioral change, changing family dynamics and health care needs. Ability to empathize, motivate, and encourage people toward healthy changes, regardless of culture, religion, or economic background Refer members to care coordination to assist member in forming solutions for identified problem(s) area and define and determine realistic goals with member. Collaborate with internal School-based Health Administrator and Community Based Organizations to implement strategies and initiatives to improve health outcomes. Participate and collaborate to utilize community events and programs to support and improve health outcomes for school age children Assist in development and processing Strategic Sourcing request and process. Assist with process development, tracking of referrals, interventions, and outcomes Ability to communicate and interact with individuals at varying skill levels, educational and cultural backgrounds Foster and develop an environment of individual responsibility. Willingness to teach, learn and be open to new and innovative ways of delivering lifestyle prevention services. Demonstrates a commitment to continuing professional development May act as a resource for others within the department Work closely with a members' assigned case manager to coordinate care and programs May provide administration of onsite wellness activities Perform any other job-related instructions, as requested Education and Experience: Associate degree or equivalent years of experience within healthcare and/or school /children's health is required Minimum of two (2) years of experience in healthcare, managed care and /or maternal-child health is required Competencies, Knowledge and Skills: Ability to manage and meet workloads and deadlines Able to provide timely feedback to CareSource team members and business partners and prioritize provider and member engagement initiatives Intermediate proficiency level with Microsoft Office, Outlook, Word, and Excel Ability to communicate effectively with diverse population Ability to multi-task and work independently within a team environment Ability to collaborate with other internal team members to optimize birth and health outcomes for school-aged children Knowledge of community and state support and advocacy resources for population served Familiarity of state and federal healthcare regulations and environment Critical listening and thinking skills and willingness to be flexible Decision making and problem-solving skills Proper grammar use and phone etiquette Strong organizational and time management skills Ability to work within autonomous role, adapting and modifying plan of care of member as required Ability to work within web-based applications to manage consumer data Licensure and Certification: Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated Employment is conditional pending successful clearance of a criminal background check To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: General office environment; may be required to sit or stand for extended periods of time Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members and may refer members to other CareSource resources WAH and/or Office Location May require travel up to 50% of time worked Compensation Range: $47,400.00 - $76,000.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-TS1