Lab Processing Supervisor
Operation supervisor job at UCHealth
Department: MCR Lab Send Outs FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $22.14 - $28.78 / hour. Pay is dependent on applicant's relevant experience Leads team members of an assigned area or function by demonstrating and providing advanced knowledge of job responsibilities.
Responsibilities:
Assists with the development, implementation, and evaluation of departmental policies and procedures. Provides mentoring, monitoring, coaching, and evaluation of team members' performance, especially in the areas of productivity and quality management.
Serves as a positive role model for team members by working with them to promote teamwork and cooperation.
Assists with coordinating services, prioritizing assignments and workflow, and promoting situational decision-making/problem solving.
Performs responsibilities of underlying job. Takes responsibility for, or provides guidance to team members on, the handling of complex or novel issues.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
+ Minimum Required Education: High School diploma or GED.
Required Licensure/Certification: None Required.
Minimum Experience: 1 year of healthcare experience.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
+ Medical, dental and vision coverage including coverage for eligible dependents
+ 403(b) with employer matching contributions
+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
+ Employer paid short term disability and long-term disability with buy-up coverage options
+ Wellness benefits
+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Who We Are (uchealth.org)
Operations Lead
Denver, CO jobs
The Operations Lead will own the implementation and ongoing performance management of our customers. In this role, you will be responsible for ensuring customers successfully adopt our platform, achieve measurable outcomes, and continuously optimize their use of In-House Health. You will work closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will be detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization.
Key Responsibilities:
Implementation and Customer Success:
Lead end-to-end implementations for new customers, ensuring smooth adoption and minimal disruption to operations.
Establish baseline metrics and success criteria tailored to each customer's goals.
Ongoing Performance Management & Optimization:
Monitor key performance metrics (e.g., agency use, overtime reduction, labor efficiency) and proactively identify improvement opportunities.
Manage key relationships with customer stakeholders across facility leadership and frontline staff, helping them continuously refine scheduling practices and maximize ROI.
Partner with the growth team, supporting contract renewals through demonstrated customer impact and identify expansion opportunities within existing accounts.
Product Evolution:
Gather and synthesize customer feedback to identify opportunities for product enhancements.
Collaborate with the product team to influence roadmap priorities based on real-world customer needs.
Develop best practices, playbooks, and case studies to standardize and scale successful implementations.
Qualifications:
Bachelor's degree in business, economics, engineering, or a related field.
3+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.
Supervisor Mid Revenue Cycle - Integrity Operations Coding Denials
Remote
Department:
10352 Enterprise Revenue Cycle - Mid Revenue Cycle Integrity Administration
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday through Friday 8:00am to 5:00pm
Pay Range
$40.30 - $60.45
Major Responsibilities:
Operational Leadership: Oversee daily operations within assigned function, ensuring team performance aligns with organizational and regulatory expectations.
Process Improvement & Standardization: Identify, implement, and monitor process improvements to enhance efficiency, productivity, and accuracy across the Mid-Revenue Cycle.
Regulatory Compliance & Confidentiality: Ensure compliance with all applicable laws, regulations, and accreditation standards. Maintain confidentiality of patient records and escalate concerns as necessary.
Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs) to assess operational effectiveness and drive continuous improvement.
Technology Utilization: Leverage healthcare technology and analytics tools to optimize workflows, improve data accuracy, and enhance decision-making processes.
Collaboration & Stakeholder Engagement: Serve as a liaison between Mid-Revenue Cycle functions and other departments, facilitating communication, problem-solving, and cross-functional collaboration.
Team Leadership & Development: Supervise and develop team members by providing coaching, performance feedback, and professional development opportunities. Conduct hiring, training, and performance evaluations to ensure a skilled and engaged workforce.
Issue Resolution & Quality Assurance: Monitor quality standards, address operational challenges, and implement corrective actions to maintain a high level of service delivery.
Licensure, Registration, and/or Certification Required:
Relevant industry certification from an approved accrediting body such as AAPC or AHIMA
Education Required:
Based on function areas, may include bachelor's degree in health information management, Healthcare Administration, or a related field, or equivalent experience
Experience Required:
Mid-Revenue Cycle Expertise: Demonstrated knowledge of facility coding, professional coding, and/or HIM operational guidelines and workflows necessary to scope of work. Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS).
Experience in process improvement, performance management, and operational efficiency initiatives
Proficiency in EHR systems and Microsoft 365 applications
Excellent leadership and team development skills
Ability to collaborate across departments and within a matrix organizational structure
Strong problem-solving skills with the ability to work within deadlines and maintain accuracy
Effective communication skills to engage and manage diverse stakeholders
Ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability.
Ability to identify and solve problems creatively, work within deadlines, and maintain a high-level of accuracy and attention to detail.
Knowledge, Skills & Abilities Required:
Mid-Revenue Cycle Expertise: Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows necessary to scope of work. Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS).
Financial & Data Analysis: Ability to organize, compile and analyze data from various sources in order to detect patterns, and identify areas for improvement.
Technology & Systems Proficiency: Strong understanding of EHR systems and other revenue cycle technology solutions. Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access.
Process Improvement & Standardization: Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment. Skilled in prioritizing business needs and resource management to develop efficient and scalable processes.
Leadership & Team Development: Proven ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability. Ability to work effectively across multiple departments and within matrix organizational structures.
Collaboration & Cross-Functional Communication: Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams to align goals, facilitate integration, and drive strategic initiatives.
Problem-Solving & Attention to Detail: Ability to identify and solve problems creatively, work within deadlines, and maintain a high level of accuracy and attention to detail.
Physical Requirements and Working Conditions:
Exposed to normal office environment.
Job may require travel, therefore, may be exposed to road and weather hazards.
Must be able to lift up to 40 lbs. occasionally.
Sits the majority of the workday, but also may lift, reach, and bend throughout the day.
Operates all equipment necessary to perform the job.
Preferred Qualifications:
Leadership & Team Development: Proven ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability. Ability to work effectively across multiple departments and within matrix organizational structures
Collaboration & Cross-Functional Communication: Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams to align goals, facilitate integration, and drive strategic initiatives
Problem-Solving & Attention to Detail: Ability to identify and solve problems creatively, work within deadlines, and maintain a high level of accuracy and attention to detail
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
#REMOTE
#LI-REMOTE
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplySupervisor of Clinic Operations
Hartford, WI jobs
Department:
09120 AAH Hartford - General Administration
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
8:00-5:00, Monday through Friday with some ability to work remote (approximately 1-2 days per month).
Ambulatory Clinical experience (RN/LPN/MA) is preferred.
Pay Range
$34.90 - $52.35Major Responsibilities:
Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and revises operational procedures as necessary.
Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas. Establishes effective policies and procedures for each area, updating as necessary.
Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
Functions as a liaison between non-physician staff and physicians to ensure effective service for patients.
Establishes and maintains effective working relationships with group physicians.
Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis.
Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.
Experience Required:
Typically requires 3 years of experience in a similar medical practice setting which should include a thorough knowledge of physician billing, accounting and general medical office procedures.
Knowledge, Skills & Abilities Required:
Basic knowledge of medical procedures normally associated with a clinic setting.
Demonstrated leadership skills including problem solving, decision making, prioritization, team building, customer service, and conflict resolution.
Excellent interpersonal, communication, and organizational skills.
Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.
Intermediate computer skills including experience in using computer applications in a medical practice setting.
Physical Requirements and Working Conditions:
Must be able to sit, walk, and stand throughout each day.
Exposed to a normal office environment.
Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplySupervisor Operations (1st Shift)
Omaha, NE jobs
Onsite role at University of Nebraska Medicine HospitalShift: 7:00am to 4:00pm or until completion Anticipated salary range: $67,500-$96,300Bonus eligible: NoBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 11/15/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Job Summary
The Supervisor Operations supervises a team of receiving associates and ensures that products are staged on carts while unloading trucks, product is received into Premier, Workday and marked for accurate delivery. are safe, efficient, and of high quality. With responsibility for a day the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that product is received on-time with high quality standards, develops the Warehouse Operations talent pool, and enhances operational excellence
Qualifications
3-5 years' experience in supervisory or lead role preferred.
High School Diploma, GED or equivalent work experience, preferred.
Demonstrate a successful track record in driving operational efficiencies, safety, and quality.
Prior experience with continuous improvement projects and initiatives.
Strong written and verbal communication skills to effectively convey ideas and collaborate across teams.
Exhibit proven leadership experience with a focus on talent development and retention.
Ability to lead with operational excellence, driving efficiency, consistency, and high-performance outcomes across teams and processes.
Utilize strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets) preferred.
Responsibilities
Leads and oversees a team of 15-20 supply technicians and nurse servers, coordinating the distribution, maintenance, organization, and auditing of medical products throughout the hospital and designated areas
Monitors site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed,
Adheres to budgetary guidelines and work to meet Phase IV objectives and operational goals while maintaining standards pertaining to quality and inventory.
Responsible for continuous improvement projects and initiatives (ex. Safety initiatives, 5S, Kaizen workshops, etc).
Performs daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner.
Coordinates maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs.
Actively engages in employee development, which includes training, coaching, counseling, and performance appraisals.
Engages with staff and operations on the floor while managing administrative responsibilities and fostering team interaction.
Collaborates with cross-functional teams at all levels within the organization, specifically within HR groups on a daily basis.
Maintains general responsibility for disciplinary processes in the area of counseling, oral and written warnings; ensure a productive work climate in the warehouse operation.
Prepares ad hoc reports as necessary using Excel, PDF's, or Power Point.
Responsible for accurate timekeeping, attendance/PTO records and ensure scheduling is maintained.
Holds staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
Assists with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback.
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations or business staff
Administers and exercises policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact to work unit operations and customers
Frequently interacts with subordinates, customers, and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyProduct Operations Manager
Remote
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role:
This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements.
What YOU will do at Luma Health:
Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product
Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration
Maintain and update external and internal facing product roadmaps
Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.)
Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks.
Evangelize with appropriate leadership teams and stakeholders
Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches
Coordinate roadmap rituals and own maintaining roadmap assets with the product teams
Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions
Identify opportunities to improve product quality & user experience
Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.)
Build frameworks and establish communication rituals to align the product team and ensure organizational awareness.
Facilitate quarterly rituals to update Product Roadmap
Own in-product guide's, tours and product badges
Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.).
Who YOU Are:
BA/BS Degree required
4+ years of experience in one or more of the following areas: Product Management, Product Operations
Experience in gathering business insights and identifying trends from data
Ability to use data to inform and support critical decisions
SQL skills highly preferred
Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes.
Excellent communication, the ability to engage internal and external customers.
Strategic alignment, able to bring key partners across functions together
Ability to foster collaboration and facilitate teamwork.
Experience with cross functional collaboration and negotiation
Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes.
Demonstrated ability to create scalable documentation and onboarding programs for internal teams.
Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary)
Thrive in and have past experience working in fast paced environments
Experience managing up, laterally, and down
Comfortable presenting to executive audiences and translating complexity into clarity.
What Sets You Apart:
Background in B2B applications
Advanced degree (Masters)
Experience building from scratch, navigating ambiguity and changing priorities, and executing independently.
Obsessed with process improvement
Background in healthcare is a strong plus
Know how to adjust your communication style based upon your audience
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)
Base Pay Range: $80,000-$110,000 USD
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
Auto-ApplyRegistration Services Supervisor - Patient Registration - FT - Evenings
Topeka, KS jobs
Full time
Shift:
Second Shift (Evenings - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions.
Education Qualifications
High School Diploma / GED Required
Bachelor's Degree Related degree field. Preferred
Experience Qualifications
2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required
Supervisory experience. Preferred
Skills and Abilities
Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency)
Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency)
Able to learn and understand basic medical terminology used in the service area. (Required proficiency)
Licenses and Certifications
SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required.
Completion of department assigned education from a nationally recognized patient access education program is required.
What you will do
Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff.
Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed.
Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed.
Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity.
Respond to needs of the department within required timeframe during on-call hours.
Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues.
Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity.
Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested.
Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations.
Accommodate and support the changes required to meet departmental and organizational goals and customer needs.
Participates in workgroups, teams and various meetings as assigned.
Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.
Travel Requirements
10% Travel to other locations.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Capability
On-Site; No Remote
Scope
Has Supervisory Responsibility
Has Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Crouching: Rarely less than 1 hour
Driving (Automatic): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours up to 30 lbs
Pulling: Occasionally 1-3 Hours up to 30 lbs
Pushing: Occasionally 1-3 Hours up to 30 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Frequently 3-5 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Frequently 3-5 Hours
Working Conditions
Combative Patients: Rarely less than 1 hour
Infectious Diseases: Rarely less than 1 hour
Noise/Sounds: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Auto-ApplyOperations Supervisor
Fort Collins, CO jobs
Salary Range: $24.00 - $28.80 per hour, based on relevant years of experience.
Status: Full-time, 40/hrs. week
Hours: Monday - Wednesday 7:30AM to 6PM and every other weekend 7:30AM to 6PM
Employees working at locations operating 24/7 earn a differential. Shift differentials are also available for evenings, weekends and holidays.
Role Overview:
Responsible for overseeing day-to-day operations of SummitStone clinics to ensure the successful delivery of administrative, clinical, and medical service lines. The Operations Supervisor provides leadership and development opportunities for operations team members and serves as a resource and role model for all staff members. This position can be located at any one of our SummitStone clinic locations and may be required to provide support at different locations on an as needed basis. This role will also be required to provide support to in-person, hybrid, and community-based teams. This position will demonstrate a commitment and provide leadership for Summitstone Health Partner's values by delivering visionary and operational leadership while fostering trust, collaboration, and a diverse and inclusive environment.
Essential Duties
Provides exceptional customer service and support to clients, SummitStone staff, community partners, and vendors in a professional, supportive, and inclusive manner.
Supervise, develop, and foster team values with staff; recognize and reward staff as appropriate, act as a role model, provide support, identify development opportunities, and remove barriers.
Acts as a subject matter expert and super-user for client registration, insurance, and scheduling workflows. Takes responsibility for maximizing clinic capacity by identifying scheduling gaps and developing solutions to improve the client's experience.
Provides ongoing education and training for all team members, ensuring employees meet all competency requirements, including customer service expectations and all relevant policies. Creates and maintains existing training materials.
Acts as a subject matter expert for CPI and de-escalation techniques. Guides and leads staff through crisis management while upholding agency values and established processes. Train direct reports on crisis intervention protocols and ensure that best practice protocols are being followed in response to crisis incidents.
In collaboration with management and staff, the Operations Supervisor will identify opportunities to standardize and streamline agency services and workflows, establishing standards and processes which ensure organizational resources are being utilized to optimal levels which are consistent with industry best practices.
Collaborates with others in planning, developing, implementing, and evaluating operational services, including cooperating effectively with clinical and medical leadership.
Effectively collaborate with the Facilities and Safety Departments to ensure facilities meet safety requirements.
Prepares monthly staffing schedules for all employees and ensures all areas have adequate coverage for each shift every day. Reviews and approves staff timekeeping on a daily basis for direct reports.
Performs other duties as assigned.
Required:
High school diploma or completion of G.E.D. required.
More than two years of experience in a related position in healthcare or behavioral healthcare operations required.
More than one year of experience providing direct supervision to staff or overseeing a team required.
Licenses and Certifications:
Valid Colorado driver's license or ability to obtain within 30 days of hire and a clean driving record required
CPR and First Aid certifications may be required at some location
.
Highly Desired:
Experience with high acuity care, desirable.
More than three years of experience in a customer-service or client-facing position preferred.
Bilingual/bi-cultural preferred.
Longview Campus is the new Acute Care Behavioral Health facility which serves Larimer County residents in need of urgent help with mental health and/or substance use disorders. SummitStone has the privilege of partnering closely with Larimer County on this venture. For more information click HERE.
At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.
We need your help to make this vision a reality.
We are committed to fostering a diverse and inclusive environment where everyone can be their authentic self. We actively seek team members with a variety of backgrounds, identities, and experiences, and we honor the whole self-embracing differences in race, ethnicity, ability, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, language, and the many intersections of identity. We invite everyone to be part of our journey and proudly serve as an equal opportunity employer.
Please visit summitstone.org for more information about who we are.
Total Rewards
At SummitStone Health Partners, we are proud to offer a comprehensive and competitive benefits package designed to support the well-being of our team members. Eligibility and pro-rated benefit levels are based on FTE (full-time equivalent) status.
Below are some of the benefits we offer:
Medical, dental, and vision coverage - including options for eligible dependents
Mental health and wellness resources
Short-term and long-term disability insurances
Paid time off (PTO): Accrued vacation and personal leave based on FTE status and length of service
Paid Sick Leave: Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)
A range of voluntary benefits available to all employees
403(b) retirement plan with employer matching contributions
Health & Safety Requirement
All employees are required to receive an annual flu vaccination or have an approved exemption in place and wear a mask during flu season
Reach Out
SummitStone will provide persons with disabilities reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process, please let your recruiter know.
Questions? Please email us at ****************************.
This position will be open for a minimum of three days and/or until a top candidate is identified.
Auto-ApplyManufacturing Supervisor - 3rd Shift
Norfolk, NE jobs
What Manufacturing Management contributes to Cardinal Health
Manufacturing is responsible for cost of production and maintenance activities including process improvement, supply chain management, quality assurance, employee safety and engagement, and environmental commitment.
Manufacturing Management is responsible for strategic oversight and leadership direction within the Manufacturing function.
Position Summary
The Manufacturing Supervisor is responsible for supervising a team of employees, coordinating work assignments to meet production schedules, evaluating department and individual performance, and ensures compliance with specific regulations and policies.
Roles and Responsibilities
Supervise production team, coordinate work assignments based on production schedules and available material, maintain a safe and secure work environment, evaluate individual and team performance and address morale/performance concerns.
Ensure product is made to documented specifications and procedures.
Review and maintain documentation to support production.
Identify and implement cost saving and method improvements.
Ensure designated department equipment is calibrated in accordance with procedures.
Work with the Quality department to determine root causes of non-conforming products and takes appropriate action.
Develop methods to track financial performance, operate within budgetary guidelines, maximize efficiency of machines and personnel, manage inventory of raw materials and work-in-process.
Report production and personnel status to the production superintendent.
Provide personnel guidance consistent with company human resources policies.
Lead and manage direct reports in all Environmental Health & Safety (EH&S) matters, ensuring their awareness, consistent implementation of procedures, accountability for training and performance, and proactive coaching for safe behavior and issue resolution.
Drive EH&S program objectives by effectively communicating goals, encouraging employee involvement, celebrating achievements, and actively participating in EH&S events, investigations, and audits.
Ensure strict adherence to all relevant safety standards and regulations, including ISO 13485, GMP, OSHA, and plant policies, while diligently observing safety precautions and promptly reporting all incidents, hazards, and unsafe conditions.
Other duties as assigned with or without accommodation.
Qualifications
Bachelor's degree in related field, or equivalent work experience, preferred
2+ years' experience in related field, preferred
Understanding of FDA regulations surrounding the manufacturing of medical devices, and GMPs, preferred
Experience with Six Sigma and Lean Manufacturing tools, preferred
Proficient with computers and Microsoft Office programs
Prior experience managing and leading a team, with a strong ability to motivate, coach, develop others, and collaborate effectively
Ability to plan, organize, and prioritize tasks, and meet deadlines, with a keen eye for detail
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations or business staff
Administers and exercises policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact to work unit operations and customers
Frequently interacts with subordinates, customers, and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Anticipated salary range: $67,500 - $105,930
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 12/18/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-LG1
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyManufacturing Supervisor - 3rd Shift
Norfolk, NE jobs
**_What Manufacturing Management contributes to Cardinal Health_** Manufacturing is responsible for cost of production and maintenance activities including process improvement, supply chain management, quality assurance, employee safety and engagement, and environmental commitment.
Manufacturing Management is responsible for strategic oversight and leadership direction within the Manufacturing function.
**_Position Summary_**
The Manufacturing Supervisor is responsible for supervising a team of employees, coordinating work assignments to meet production schedules, evaluating department and individual performance, and ensures compliance with specific regulations and policies.
**_Roles and Responsibilities_**
+ Supervise production team, coordinate work assignments based on production schedules and available material, maintain a safe and secure work environment, evaluate individual and team performance and address morale/performance concerns.
+ Ensure product is made to documented specifications and procedures.
+ Review and maintain documentation to support production.
+ Identify and implement cost saving and method improvements.
+ Ensure designated department equipment is calibrated in accordance with procedures.
+ Work with the Quality department to determine root causes of non-conforming products and takes appropriate action.
+ Develop methods to track financial performance, operate within budgetary guidelines, maximize efficiency of machines and personnel, manage inventory of raw materials and work-in-process.
+ Report production and personnel status to the production superintendent.
+ Provide personnel guidance consistent with company human resources policies.
+ Lead and manage direct reports in all Environmental Health & Safety (EH&S) matters, ensuring their awareness, consistent implementation of procedures, accountability for training and performance, and proactive coaching for safe behavior and issue resolution.
+ Drive EH&S program objectives by effectively communicating goals, encouraging employee involvement, celebrating achievements, and actively participating in EH&S events, investigations, and audits.
+ Ensure strict adherence to all relevant safety standards and regulations, including ISO 13485, GMP, OSHA, and plant policies, while diligently observing safety precautions and promptly reporting all incidents, hazards, and unsafe conditions.
+ Other duties as assigned with or without accommodation.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2+ years' experience in related field, preferred
+ Understanding of FDA regulations surrounding the manufacturing of medical devices, and GMPs, preferred
+ Experience with Six Sigma and Lean Manufacturing tools, preferred
+ Proficient with computers and Microsoft Office programs
+ Prior experience managing and leading a team, with a strong ability to motivate, coach, develop others, and collaborate effectively
+ Ability to plan, organize, and prioritize tasks, and meet deadlines, with a keen eye for detail
+ Excellent communication and interpersonal skills
+ Strong analytical and problem-solving skills
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/18/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-LG1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Manufacturing Supervisor - 3rd Shift
Norfolk, NE jobs
What Manufacturing Management contributes to Cardinal Health Manufacturing is responsible for cost of production and maintenance activities including process improvement, supply chain management, quality assurance, employee safety and engagement, and environmental commitment.
Manufacturing Management is responsible for strategic oversight and leadership direction within the Manufacturing function.
Position Summary
The Manufacturing Supervisor is responsible for supervising a team of employees, coordinating work assignments to meet production schedules, evaluating department and individual performance, and ensures compliance with specific regulations and policies.
Roles and Responsibilities
* Supervise production team, coordinate work assignments based on production schedules and available material, maintain a safe and secure work environment, evaluate individual and team performance and address morale/performance concerns.
* Ensure product is made to documented specifications and procedures.
* Review and maintain documentation to support production.
* Identify and implement cost saving and method improvements.
* Ensure designated department equipment is calibrated in accordance with procedures.
* Work with the Quality department to determine root causes of non-conforming products and takes appropriate action.
* Develop methods to track financial performance, operate within budgetary guidelines, maximize efficiency of machines and personnel, manage inventory of raw materials and work-in-process.
* Report production and personnel status to the production superintendent.
* Provide personnel guidance consistent with company human resources policies.
* Lead and manage direct reports in all Environmental Health & Safety (EH&S) matters, ensuring their awareness, consistent implementation of procedures, accountability for training and performance, and proactive coaching for safe behavior and issue resolution.
* Drive EH&S program objectives by effectively communicating goals, encouraging employee involvement, celebrating achievements, and actively participating in EH&S events, investigations, and audits.
* Ensure strict adherence to all relevant safety standards and regulations, including ISO 13485, GMP, OSHA, and plant policies, while diligently observing safety precautions and promptly reporting all incidents, hazards, and unsafe conditions.
* Other duties as assigned with or without accommodation.
Qualifications
* Bachelor's degree in related field, or equivalent work experience, preferred
* 2+ years' experience in related field, preferred
* Understanding of FDA regulations surrounding the manufacturing of medical devices, and GMPs, preferred
* Experience with Six Sigma and Lean Manufacturing tools, preferred
* Proficient with computers and Microsoft Office programs
* Prior experience managing and leading a team, with a strong ability to motivate, coach, develop others, and collaborate effectively
* Ability to plan, organize, and prioritize tasks, and meet deadlines, with a keen eye for detail
* Excellent communication and interpersonal skills
* Strong analytical and problem-solving skills
What is expected of you and others at this level
* Coordinates and supervises the daily activities of operations or business staff
* Administers and exercises policies and procedures
* Ensures employees operate within guidelines
* Decisions have a direct impact to work unit operations and customers
* Frequently interacts with subordinates, customers, and peer groups at various management levels
* Interactions normally involve information exchange and basic problem resolution
Anticipated salary range: $67,500 - $105,930
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 12/18/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-LG1
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyOperations Support Center Shift Supervisor
Colorado Springs, CO jobs
Description & Requirements IT Operational Support Center Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and act as both mentors and a direct line of escalation.
This is an on-site position that requires a Secret Clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide Tier 2 IT Support services for a mission critical platform
- Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required
- Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users
- Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary
- Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.
- Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more
- Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process
- Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges
- Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues
- Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
- Schedule and align resources on the team to ensure 24x7 coverage of the systems
- Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments
- Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation
- Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists
- Act as the career mentor for Tier 1 Support Specialists. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Job-Specific Minimum Requirements:
- Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
- Active Secret clearance is required.
- High School Diploma or GED equivalent required.
- This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.
- This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
- This role requires on-site support at the on-site location in Colorado Springs, Colorado. Telework is not permitted.
- 12+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
- Additional tasks to be assigned as needed.
#techjobs #clearance #veterans Page #APPCASTDTO
Minimum Requirements
TCS148, T4, Band 7
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ************************** .
Easy ApplyOperations Support Center Shift Supervisor
Colorado Springs, CO jobs
Description & Requirements IT Operational Support Center Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and act as both mentors and a direct line of escalation.
This is an on-site position that requires a Secret Clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
* Provide Tier 2 IT Support services for a mission critical platform
* Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required
* Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users
* Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary
* Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.
* Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more
* Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process
* Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges
* Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues
* Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
* Schedule and align resources on the team to ensure 24x7 coverage of the systems
* Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments
* Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation
* Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists
* Act as the career mentor for Tier 1 Support Specialists. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Job-Specific Minimum Requirements:
* Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
* Active Secret clearance is required.
* High School Diploma or GED equivalent required.
* This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.
* This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
* This role requires on-site support at the on-site location in Colorado Springs, Colorado. Telework is not permitted.
* 12+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
* Additional tasks to be assigned as needed.
#techjobs #clearance #veterans Page #APPCASTDTO
Minimum Requirements
TCS148, T4, Band 7
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Easy ApplyAerial Operations Supervisor
Idaho Springs, CO jobs
AVA Rafting & Zipline: Aerial Operations Supervisor
Now Accepting Applications for the 2024 Summer Season!
Location: Idaho Springs, CO Schedule: Seasonal Full Time
Looking to make adventure your job? Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free!
Make incredible mountain peaks, towers of granite, and rushing rivers your office. Our positive and energetic culture have led countless guides to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits.
Why work for AVA Rafting & Zipline? Click Here!
Perks Include:
End of Season Bonus
Employee Campground Offered at the Buena Vista and Idaho Springs Locations!
Free Adventure Trips with AVA
Free Shared Shuttle Services with Peak 1 Express
Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport
Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport
Health Insurance & 401(k) offered
Rec Center Access Offered at Idaho Springs Location (additional cost to the employee)
ProForm Deals Available to All Employees
Discounts for Friends & Family on AVA Adventure Trips
Discounts for Friends & Family on Peak 1 Express Services
Pay Rate: All guides are compensated per trip. This pay rate is based off of the total number of trips you have ever done + end-of-season bonus upon completion of contract
Zipline Expected Trip Range: $46.00 -$62.00 per trip/DOE
Via Ferrata Expected Trip Range: $55.00 - $74.00 per trip/DOE
Hourly Work: Any hourly work will be compensated at $16.00/hour
These are the pay ranges that AVA reasonably expects to pay for this position. A variety of factors are considered when determining individual compensation decisions.
Job Overview: Oversee daily operations on the Zipline Course and Via Ferrata. This position is responsible for ensuring the safety and exceptional experience for guests and employees. To supervise and ensure the implementation of all aspects of AVA's land-based activity operations at the Buena Vista Outpost.
Requirements:
Become proficient with Adventure Res., AVA's reservation software.
Perform daily inspections and maintain daily inspection logbook.
Report any issues to the Aerial Operations Manager for any disciplinary actions.
Update and manage weekly log for equipment inspection
Schedule daily zip guide trips, as well as budget minded scheduling
Participate in SCRUM within the department
Observe seasonal staff expectations
Accident/Near Miss-response and reporting
Investigation/ Training
Act as the Manager On-Duty (MOD) during the time the Aerial Operations Manager is not present
Work with operations manager on-site to address any guest service issues that arise during MOD shift
Understand and serve the companies best interest and goals
Enforce AVA Rafting & Zip line policies
Facilitate communication between staff and management
Develop long term strategies for increasing efficiency within AVA Rafting & Zip line
Address upset guests and guest service issues with the goal of turning each interaction into a happy return customer
Understand and exemplify AVA core values, vision and mission
Click Here to view AVA Core Values, Vision & Mission
Required Experience & Skills:
Ability to communicate effectively across departments
Outstanding customer service skills
Ability to interact in a friendly and comfortable manner with coworkers and guest
Extremely detail oriented
Team oriented
Must be available for weekends and holidays
Must be able to pass a criminal background check
Possess current First Aid and CPR certifications
At least 18 years of age
If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today!
AVA Rafting & Zip Line is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.
Job Listing Anticipated Close Date: 4/30/2024
Auto-ApplyLaboratory Services Supervisor - Overnight
Greeley, CO jobs
Job Description
Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.
We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you.
We are seeking a Lab Services Supervisor
Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times.
Essential Responsibilities:
Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines
Perform internal audits of training and ensure accurate performance and interpretation of test results
Provide feedback for and administer laboratory personnel training reviews
Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
Process samples when needed, and ability to perform all roles that report to supervisor
Perform analyses in various laboratory areas, when needed
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Work closely with the Operations and Technical Managers and assists when needed
Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
Responsible for the safety of oneself and others working within their area
Responsible for the completion of required Trainer qualification training
Education & Experience:
Bachelor's degree in Life Science or related field
Master's degree in Life Science or related field preferred
Two years of analytical laboratory experience
Or equivalent combination of education and experience
Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
Knowledge of LIMS and Microsoft Office Products software.
One year of experience managing personnel
Training in general laboratory practices
Language Skills:
Professional written and verbal communication and interpersonal skills.
Mathematical Skills:
Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability & Independent Judgment:
Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Supervision:
Supervision and oversight of up to 30 incumbents, dependent on Lab volume.
Physical Demands/Work Environment:
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Overnight Travel is required at the discretion of management
Regularly lift and/or move up to 25 pounds.
General Requirements:
Strong organizational skills and ability to execute detailed tasks
Ability to work a flexible schedule
Work under stress with interruptions and deadlines
Ability to think logically
Required to wear appropriate personal protective equipment and clothing
Responsible for the safety of oneself and others
What we Offer:
Competitive wages
Benefits package (Health, Vison and Dental).
401K Matching
Social events
Employee referral bonus program
Employee recognition program
Monday-Friday
9:00 pm - 5:30 am
Laboratory Services Supervisor - Overnight
Greeley, CO jobs
Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.
We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you.
We are seeking a Lab Services Supervisor
Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times.
Essential Responsibilities:
* Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines
* Perform internal audits of training and ensure accurate performance and interpretation of test results
* Provide feedback for and administer laboratory personnel training reviews
* Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
* Process samples when needed, and ability to perform all roles that report to supervisor
* Perform analyses in various laboratory areas, when needed
* Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
* Work closely with the Operations and Technical Managers and assists when needed
* Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
* Responsible for the safety of oneself and others working within their area
* Responsible for the completion of required Trainer qualification training
Education & Experience:
* Bachelor's degree in Life Science or related field
* Master's degree in Life Science or related field preferred
* Two years of analytical laboratory experience
* Or equivalent combination of education and experience
* Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
* Knowledge of LIMS and Microsoft Office Products software.
* One year of experience managing personnel
* Training in general laboratory practices
* Language Skills:
* Professional written and verbal communication and interpersonal skills.
* Mathematical Skills:
* Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
* Reasoning Ability & Independent Judgment:
* Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Supervision:
* Supervision and oversight of up to 30 incumbents, dependent on Lab volume.
* Physical Demands/Work Environment:
* Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
* Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
* Noise level varies from quiet to loud
* Temperature varies from hot to cold
* Interactive and fast-paced team oriented tasks
* Overnight Travel is required at the discretion of management
* Regularly lift and/or move up to 25 pounds.
* General Requirements:
* Strong organizational skills and ability to execute detailed tasks
* Ability to work a flexible schedule
* Work under stress with interruptions and deadlines
* Ability to think logically
* Required to wear appropriate personal protective equipment and clothing
* Responsible for the safety of oneself and others
What we Offer:
* Competitive wages
* Benefits package (Health, Vison and Dental).
* 401K Matching
* Social events
* Employee referral bonus program
* Employee recognition program
Monday-Friday
9:00 pm - 5:30 am
Laboratory Services Supervisor
Omaha, NE jobs
Job Description
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.
We are currently looking for a Lab Services Supervisor to join our growing team!
JOB SUMMARY
Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times.
ESSENTIAL RESPONSIBILITIES
Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines.
Perform internal audits of processes and ensure accurate performance and interpretation of test results,
Supervise training of new and current laboratory personnel in procedures and protocols
Provide feedback for and administer laboratory personnel reviews
Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
Process samples and ability to perform all roles that report to supervisor
Perform analyses in various laboratory areas
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary
Work closely with the Operations and Technical Managers and assists when needed
Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
Responsible for the safety of oneself and others working within their area
Responsible for the completion of required training
SUPERVISION
Supervision and oversight of up to 50 incumbents, dependent on Lab volume.
MINIMUM QUALIFICATIONS
Bachelor's degree in Life Science or 5+ years of Micro Lab Experience
Two years of analytical laboratory experience
Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
Knowledge of LIMS and Microsoft Office Products software.
Two years of experience managing personnel
Training in general laboratory practices
PHYSICAL DEMANDS
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Overnight Travel is required at the discretion of management
Regularly lift and/or move up to 25 pounds.
Benefits:
Progressive 401k Retirement Savings Plan
Employer Paid Short- Term and Long-Term Disability, and Life Insurance
Group Medical
Tuition Reimbursement
Flexible Spending Accounts
Dental
Paid Holidays and Time Off
Many positions which qualify for the company bonus program
Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
Laboratory Services Supervisor
Omaha, NE jobs
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.
We are currently looking for a Lab Services Supervisor to join our growing team!
JOB SUMMARY
Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times.
ESSENTIAL RESPONSIBILITIES
* Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines.
* Perform internal audits of processes and ensure accurate performance and interpretation of test results,
* Supervise training of new and current laboratory personnel in procedures and protocols
* Provide feedback for and administer laboratory personnel reviews
* Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
* Process samples and ability to perform all roles that report to supervisor
* Perform analyses in various laboratory areas
* Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
* Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary
* Work closely with the Operations and Technical Managers and assists when needed
* Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
* Responsible for the safety of oneself and others working within their area
* Responsible for the completion of required training
SUPERVISION
* Supervision and oversight of up to 50 incumbents, dependent on Lab volume.
MINIMUM QUALIFICATIONS
* Bachelor's degree in Life Science or 5+ years of Micro Lab Experience
* Two years of analytical laboratory experience
* Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
* Knowledge of LIMS and Microsoft Office Products software.
* Two years of experience managing personnel
* Training in general laboratory practices
PHYSICAL DEMANDS
* Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
* Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
* Noise level varies from quiet to loud
* Temperature varies from hot to cold
* Interactive and fast-paced team oriented tasks
* Overnight Travel is required at the discretion of management
* Regularly lift and/or move up to 25 pounds.
Benefits:
* Progressive 401k Retirement Savings Plan
* Employer Paid Short- Term and Long-Term Disability, and Life Insurance
* Group Medical
* Tuition Reimbursement
* Flexible Spending Accounts
* Dental
* Paid Holidays and Time Off
* Many positions which qualify for the company bonus program
Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
Supervisor Oncology Services Breast Care Center
Grand Junction, CO jobs
The Supervisor Oncology Services is responsible for the leadership and direction of a specific operational team. It oversees one or more This role oversees one or more specialty area(s) within oncology (Radiation Oncology, Medical Oncology, Surgical Oncology, Breast Care Center, Infusion, Clinical Support Services). Facilitates efforts to ensure excellent customer service on the team including the removal of barriers that impede excellent customer service as well as develops best practices in the department.
**If you are interested in learning more about this role or about Intermountain Health, click here to schedule time with me! (***************************************
**Posting Specifics**
**Shift Details** : Full-time (40 Hours)
**Unit/Location:** St. Mary's Regional Hospital
**Additional Details:** Please review Minimum Qualifications listed below before applying.
**Are you interested in advancing your career while helping people live the healthiest lives possible?** As a Supervisor, Oncology Services - Breast Care Center at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact.
**What does it mean to be a caregiver with Intermountain?** Check out this video (*********************************** QlYWE59dbkpYy) and learn more and discover the "Power of We."
Grand Junction has a lot to offer your career and lifestyle. Cost of living is excellent, sunshine is abundant, and the area boasts great biking, hiking, boating, golfing, and skiing in the natural beauty of our red rock landscape. Our charming downtown area is full of great shops, restaurants, art galleries and so much more.
St. Mary's Regional Hospital (********************************************************************************************* is part of Intermountain Health a nonprofit healthcare organization that focuses on person-centered care. St. Mary's Regional Hospital is the only Cancer Center in the region with accreditations from American Society for Radiation Oncology Program for Excellence (APEx), Commission on Cancer (COC), National Accreditation Program for Breast Centers (NAPBC), and Center of Excellence for Lung Cancer Excellence Award (GO2).
**As a Supervisor, Oncology Services at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by:**
**Essential Functions**
+ Supervises the operation of all technical equipment and the performance of all procedures in the assigned area. Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns daily work schedules. Acts as a resource technologist in the daily operations and activities of the department. Works clinical shifts as required.
+ Develops, implements and teaches new and evolving technologies. Communicates process, policies and protocols. Directs and coordinates training of new employees.
+ Supports the department leadership team in problem solving to address issues relating to patient safety, care and service. Promotes effective working relations and works effectively as part of a department/unit team and interdepartmentally to facilitate that departments ability to meet its goals and objective. Ensures coordination of care with other departments to promote the highest level of patient care and satisfaction.
+ Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Assists in updating and maintaining personnel files. Maintains and monitors Kronos records for employees. Presents and documents staff meetings as required.
+ Oversees supply and equipment inventory to maintain optimal supply levels and ensure equipment repairs and preventative maintenance occur in a timely manner. Collaborates with the department leadership team and physician leader to identify and drive quality and performance improvement initiatives. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
+ Assists in development of capital planning and operating budgets. Supports department's business functions including charge reconciliation.
+ Coordinates with leadership to adhere to accreditation standards and supports site visits.
**Skills**
+ Patient Care Coordination
+ Clinical Operations
+ Human Resources Management
+ Employee Management
+ Supervision
+ Technical
+ Patient Care
+ Performance Improvement
+ Patient Safety
+ Training
+ Communication
**Required Qualifications**
+ High School is required
+ Appropriate **clinical licensure** for scope of work in state of practice. (T _he clinical license must be appropriate for the scope of oversight and the caregivers the individual will be overseeing. The supervisor must be an RN (MedOnc/Infusion/RadOnc/Support Services), RT (RadOnc/BCC), or LCSW (Support Services)_ or equivalent level of clinical licensure.) Three (3) years of experience in related field is required
+ Basic Life Support Certification (BLS) for healthcare providers.
**Preferred Qualifications**
+ Bachelor's degree.
+ At least two years of previous leadership or supervisory experience.
**Physical Requirements:**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
**Location:**
St. Marys Regional Hospital
**Work City:**
Grand Junction
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$42.66 - $65.82
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Phlebotomy Lead
Operation supervisor job at UCHealth
Department: HRH Lab FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Evenings Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience Leads team members of an assigned area or function by demonstrating and providing advanced knowledge of job responsibilities.
Responsibilities:
+ Performs responsibilities of underlying job. Tasks may include collection of specimens, maintaining supplies and equipment, clerical functions, registration, lab processing, send-out testing, point of care testing, EKG, pacemaker interrogation, pathology lab assistant, bone marrow assistance, apheresis or therapeutic phlebotomy.
+ Assists with the development, implementation, and evaluation of departmental policies and procedures.
+ Provides mentoring, monitoring, coaching, and evaluation of team members' performance, especially in the areas of productivity and quality management. Serves as a positive role model for team members by working with them to promote teamwork and cooperation.
+ Assists with coordinating services, prioritizing assignments and workflow, and promoting situational decision-making/problem solving.
+ Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
+ High School diploma or GED.
+ 3 years related experience.
+ Completion of an accredited phlebotomy program within 1 year.
+ Certified in phlebotomy by the American Society for Clinical Pathology (ASCP) or an alternate approved certification within 1 year of hire.
+ BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
+ Medical, dental and vision coverage including coverage for eligible dependents
+ 403(b) with employer matching contributions
+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
+ Employer paid short term disability and long-term disability with buy-up coverage options
+ Wellness benefits
+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Who We Are (uchealth.org)