Member Service Representative jobs at UHealthSolutions

BAYADA Home Health Care is seeking a full-time Client Services Associate to join our Auburndale, MA Pediatrics home care team. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities: Focused on assisting the manager in delivering and coordinating client services Support the team with onboarding new hires and maintaining employee personal files and compliance. You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations. Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.). Qualifications: Four year college degree (prior health care, home care and recruiting experience a plus) A demonstrated record of strong interpersonal skills and goal achievement Ambition to grow and advance beyond current position Strong PC and communication skills (including solid phone marketing & data entry ability) Competitive compensation package: Salary range: $44,000- $46,000 based on experience. Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Award-winning workplace: proud to be recognized by Newsweek's Best Place to Work for Diversity Newsweek's Best Place to Work for Women Newsweek's Best Place to Work (overall) Newsweek's Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Weekly pay Work life balance: Monday-Friday 8:30-5pm hours AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more Check out our blog: Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Home Health Care benefits, As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $33.59 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 7:30 AM - 4:00 PM Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10010 - 4166 Spine Center Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Major Responsibilities: 1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. 2. Confirms and verifies patient demographic and insurance information. 3. May collect co-payments from patients upon arrival. 4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 5. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Position Qualifications: License/Certification/Education: Required: 1. High School Diploma. Preferred: 1. Associate's or Bachelor's degree. Experience/Skills: Required: 1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree. 2. Requires the ability to use specialized applications software and computer systems. 3. Necessitates individuals who are multifunctional and able to work under stressful situations. 4. Exemplifies, professional behavior and excellent communication and human relations skills. Preferred: 1. Knowledge of business office procedures and medical terminology/procedures preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Promptly answers all incoming calls in a polite and professional manner. Directs calls to the appropriate departments. Schedules appointments and reviews appointment details, date, time, location, and clinician. Keeps demographic information updated and accurate. Communicates PCP change requests or transfer care/location requests. Sends late arrival notices and follows cancellation and rescheduling procedures. Assists with on-boarding, training, quality assurance and employee engagement. Qualifications Bilingual, Spanish and English. High School diploma or GED certificate. Computer knowledge. Excellent communication skills. Excellent customer service skills. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $33.59 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 0830-1700 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10022 - 4010 Clinic Administration Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs II. Major Responsibilities: 1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. 2. Confirms and verifies patient demographic and insurance information. 3. May collect co-payments from patients upon arrival. 4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 5. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. Position Qualifications: License/Certification/Education: Required: 1. High School Diploma. Preferred: 1. Associate's or Bachelor's degree. Experience/Skills: Required: 1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree. 2. Requires the ability to use specialized applications software and computer systems. 3. Necessitates individuals who are multifunctional and able to work under stressful situations. 4. Exemplifies, professional behavior and excellent communication and human relations skills. Preferred: 1. Knowledge of business office procedures and medical terminology/procedures preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a patient care environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

The Member Engagement Specialist is responsible for telephonic outreach and screening of identified members based on plan stratification for care management with a call center approach. An experienced and energetic communicator, the engagement specialist is focused on deepening program participation as well as making members aware of CCNC (Community Care of North Carolina) (plan) programs and offerings. The Member Engagement Specialist interacts with members, providers, and other staff to initiate program interventions, document activities, and refer risk appropriate members to professional staff according to protocols. The candidate for this position must have a disposition towards good customer service, be assertive without being aggressive, and always maintain a professional demeanor. The Member Engagement Specialist may work remotely within regions to cover the needs across the state. This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions Conduct continual telephonic outreach to identified and referred members focused on engaging members with care management services. Receive/retrieve and manage referrals from data reports; clinical care management team members, PCP (Primary Care Provider), or other service providers for efficient screening and linking members with care management. Complete and document member screenings tools and refer clinical needs to most appropriate clinical care management team member for assessment and follow up. Schedule members for face-to-face or telephonic encounters for care management follow up. Meet monthly productivity and role expectations. Complete all assignments within expected timeframes. Notify supervisor promptly of any issues with receiving or sending referrals, making timely care management assignments, or issues with carrying out any other duties assigned. Collaborate with the Care Team to address barriers and create efficiency with processes. Abide by department guidelines, company policies, and HIPAA regulations. Perform all other duties as requested. Attend departmental and corporate meetings. Understand and uphold CCNC goals, objectives, and standards. Qualifications High School/GED. Prior telephonic call center experience desired Minimum of two years previous work experience, preferably in a health care setting Healthcare experience and medical terminology knowledge highly preferred Bilingual preferred Managed care experience a plus Knowledge, Skills, and Abilities Computer skills required including various office software and the internet; experience with MS Office software preferred Strong Initiative Performance metric driven and productivity mindset Strong oral and written communication proficiency Attention to detail Organizational and Time Management Skills Strong Interpersonal Skills Critical Thinking Skills Resourceful - Able to shift strategy or approach in response to the demands of a situation Team-oriented Adaptable - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Motivational Interviewing Skills Knowledge of Care Management Principles Ability to work independently and to use sound judgment when needed Multi-tasking Abilities Outgoing and energetic attitude Respectful customer service skills Ability to provide information in a manner that is culturally and linguistically appropriate Knowledge of and experience working in member or clinical data systems Working Conditions Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time and repetitive wrist motion Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds The job environment is a home environment Travel using personal vehicle may be required within the region and/or the State The job environment can be intense as high volume, repetitive work is an expectation

The Member Engagement Specialist is responsible for telephonic outreach and screening of identified members based on plan stratification for care management with a call center approach. An experienced and energetic communicator, the engagement specialist is focused on deepening program participation as well as making members aware of CCNC (Community Care of North Carolina) (plan) programs and offerings. The Member Engagement Specialist interacts with members, providers, and other staff to initiate program interventions, document activities, and refer risk appropriate members to professional staff according to protocols. The candidate for this position must have a disposition towards good customer service, be assertive without being aggressive, and always maintain a professional demeanor. The Member Engagement Specialist may work remotely within regions to cover the needs across the state. This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions Conduct continual telephonic outreach to identified and referred members focused on engaging members with care management services. Receive/retrieve and manage referrals from data reports; clinical care management team members, PCP (Primary Care Provider), or other service providers for efficient screening and linking members with care management. Complete and document member screenings tools and refer clinical needs to most appropriate clinical care management team member for assessment and follow up. Schedule members for face-to-face or telephonic encounters for care management follow up. Meet monthly productivity and role expectations. Complete all assignments within expected timeframes. Notify supervisor promptly of any issues with receiving or sending referrals, making timely care management assignments, or issues with carrying out any other duties assigned. Collaborate with the Care Team to address barriers and create efficiency with processes. Abide by department guidelines, company policies, and HIPAA regulations. Perform all other duties as requested. Attend departmental and corporate meetings. Understand and uphold CCNC goals, objectives, and standards. Qualifications High School/GED. Prior telephonic call center experience desired Minimum of two years previous work experience, preferably in a health care setting Healthcare experience and medical terminology knowledge highly preferred Bilingual preferred Managed care experience a plus Knowledge, Skills, and Abilities Computer skills required including various office software and the internet; experience with MS Office software preferred Strong Initiative Performance metric driven and productivity mindset Strong oral and written communication proficiency Attention to detail Organizational and Time Management Skills Strong Interpersonal Skills Critical Thinking Skills Resourceful - Able to shift strategy or approach in response to the demands of a situation Team-oriented Adaptable - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Motivational Interviewing Skills Knowledge of Care Management Principles Ability to work independently and to use sound judgment when needed Multi-tasking Abilities Outgoing and energetic attitude Respectful customer service skills Ability to provide information in a manner that is culturally and linguistically appropriate Knowledge of and experience working in member or clinical data systems Working Conditions Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time and repetitive wrist motion Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds The job environment is a home environment Travel using personal vehicle may be required within the region and/or the State The job environment can be intense as high volume, repetitive work is an expectation

The Technical Service Representative is a professional, exempt position that requires troubleshooting of test kits, equipment, and software. The Technical Service Representative reports to the Technical Service Management Team. The position is responsible for responding to calls and emails of a technical nature from customers and international distributors and assisting them with in-house training. This position is also in charge of helping to support our team of domestic Sales Representatives. The salary range for this position is $57,100.00 to $85,700 per year. Compensation will be determined based on education, experience, and other factors in accordance with applicable laws. Essential Functions Work directly with customers to troubleshoot and resolve technical issues; monitor the trending of calls, report and validate reoccurring issues or needs from the existing customer base. Uses discretion to achieve timely solutions to problems to ensure customer satisfaction, eliminate downtime and prevent cost overruns. Troubleshoot equipment, test kit performance, and software which may include SQL database troubleshooting. Assist with in-house training for customers and international distributors. Conduct onsite training and service for customers predominantly in New England. Perform laboratory functions/analysis in kit performance, customer sample analysis, and some R & D validation of procedures. Assist the sales department with demos/sales visits/training. Assist customer service department. Assists with International distributor and customer training; conducts training webinars; assists in developing training materials and new product releases. Write Standard Operating Procedures as needed. Write and edit operator manuals, competitor analysis, etc. Assist with performing test cases included in the software and or firmware validation. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Knowledge, Skills & Abilities Required: Bachelor s degree in food /life science, or 2 years of related experience/ 1 year of internal Charm experience. This is a full-time position, Monday through Friday, 8:30 a.m. to 5:30 p.m. Evening and weekend work may be required as job duties demand. This position is on call on a rotating schedule. Must possess a valid driver s license. Strong technical writing and editing skills. Sound working knowledge of MS Word, MS Excel, MS PowerPoint, and Outlook. Preferred: Experience with food and/or laboratory equipment and testing systems. Ability to learn new systems and provide training and technical support on these systems. International professional experience. Foreign language skills, mainly French. Spanish, Chinese, and/or Japanese also desirable. Physical Requirements The person in this position frequently communicates with CSI employees, customers, and distributors. Must be able to communicate technical information accurately. The person in this position must be able to move about the facility and can travel domestically and internationally. This position regularly works in an office environment; must be able to read and understand technical manuals. The person in this position must possess the ability to comprehend and clearly relate technical details. The person in this position must be able to remain stationary for an extended length of time. The person in this position must be able to lift 50 pounds occasionally. The physical requirements must be performed with or without accommodation.

Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Meetings: Monthly or Weekly Department Meetings Employee Training Meetings Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

The Technical Service Representative is a professional exempt that requires troubleshooting of test kits equipment and software The Technical Service Representative reports to the Technical Service Management Team The is responsible for responding to calls and emails of a technical nature from customers and international distributors and assisting them with in house training This position is also in charge of helping to support our team of domestic Sales Representatives The salary range for this position is 5710000 to 85700per year Compensation will be determined based on education experience and other factors in accordance with applicable laws Essential Functions Work directly with customers to troubleshoot and resolve technical issues; monitor the trending of calls report and validate reoccurring issues or needs from the existing customer base Uses discretion to achieve timely solutions to problems to ensure customer satisfaction eliminate downtime and prevent cost overruns Troubleshoot equipment test kit performance and software which may include SQL database troubleshooting Assist with in house training for customers and international distributors Conduct onsite training and service for customers predominantly in New EnglandPerform laboratory functionsanalysis in kit performance customer sample analysis and some R & D validation of procedures Assist the sales department with demossales visitstraining Assist customer service department Assists with International distributor and customer training; conducts training webinars; assists in developing training materials and new product releases Write Standard Operating Procedures as needed Write and edit operator manuals competitor analysis etc Assist with performing test cases included in the software and or firmware validation Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time Knowledge Skills & Abilities Required Bachelors degree in food life science or 2 years of related experience 1 year of internal Charm experience This is a full time position Monday through Friday 830 am to 530 pm Evening and weekend work may be required as job duties demand This position is on call on a rotating schedule Must possess a valid drivers license Strong technical writing and editing skills Sound working knowledge of MS Word MS Excel MS PowerPoint and OutlookPreferred Experience with food andor laboratory equipment and testing systems Ability to learn new systems and provide training and technical support on these systems International professional experience Foreign language skills mainly French Spanish Chinese andor Japanese also desirable Physical Requirements The person in this position frequently communicates with CSI employees customers and distributors Must be able to communicate technical information accurately The person in this position must be able to move about the facility and can travel domestically and internationally This position regularly works in an office environment; must be able to read and understand technical manuals The person in this position must possess the ability to comprehend and clearly relate technical details The person in this position must be able to remain stationary for an extended length of time The person in this position must be able to lift 50 pounds occasionally The physical requirements must be performed with or without accommodation

Benefits/Perks Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. State-of-the-art sales training, continued education/development, and support. The opportunity to grow and advance within an exciting company. Something different is happening here.And it's Real AF.Getting fit doesn't work if you only focus on fitness. And going it alone should never be a sign of strength. Our coaches support you in a way no one else can with the best fitness and holistic help inside the gym - and out. And our community of members is waiting to meet you. Job SummaryAs a Member Services Representative, you'll work directly with the Club Manager. You'll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way. Qualifications Experience in the fitness industry is not required, but great communication and soft skills are. Friendly, outgoing, and warm Genuine and honest Available to work flexible hours [mornings, afternoons, evenings, weekends] Technologically savvy Self-motivated Compensation: $15.00 - $20.00 per hour Something different is happening here. And it's Real AF. Our culture is defined by People, Purpose, Profits, Play . We are looking for hard working people with a purpose that find the fun in everything they do. Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.

Job DescriptionBenefits/Perks Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. State-of-the-art sales training, continued education/development, and support. The opportunity to grow and advance within an exciting company. Something different is happening here. And its Real AF. Getting fit doesnt work if you only focus on fitness. And going it alone should never be a sign of strength. Our coaches support you in a way no one else can with the best fitness and holistic help inside the gym and out. And our community of members is waiting to meet you. Job Summary As a Member Services Representative, you'll work directly with the Club Manager. Youll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way. Qualifications Experience in the fitness industry is not required, but great communication and soft skills are. Friendly, outgoing, and warm Genuine and honest Available to work flexible hours [mornings, afternoons, evenings, weekends] Technologically savvy Self-motivated

Job DescriptionBenefits/Perks Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. State-of-the-art sales training, continued education/development, and support. The opportunity to grow and advance within an exciting company. Something different is happening here. And its Real AF. Getting fit doesnt work if you only focus on fitness. And going it alone should never be a sign of strength. Our coaches support you in a way no one else can with the best fitness and holistic help inside the gym and out. And our community of members is waiting to meet you. Job Summary As a Member Services Representative, you'll work directly with the Club Manager. Youll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way. Qualifications Experience in the fitness industry is not required, but great communication and soft skills are. Friendly, outgoing, and warm Genuine and honest Available to work flexible hours [mornings, afternoons, evenings, weekends] Technologically savvy Self-motivated

011520 CCA-Customer Service The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class service experience to all constituents, including enrolled and prospective members, Commonwealth Care Alliance internal workforce, and employees of state and federal agencies. The MSR serves as a facilitator for member inquiries and assists with accessing care. This position focuses on educating members on health plan benefits, products, and services, and will triage calls to the appropriate destination. The MSR will also report to and receive daily instruction from contact center leadership. After training, the MSR will be expected to have a solid understanding of operational, telecom, and IT related systems specific to contact centers in the health care industry. The contact center is staffed 7 days per week from 8AM-8PM ET including most holidays. Typical shifts are 8:00 am-4:30 pm, 9:30 am-6:00 pm and 11:30 am-8:00 pm ET. The ideal candidate: We are looking for tenacious, personable, and compassionate individuals who are able to solve problems while delivering outstanding customer service to our members. Individuals who are reliable, empathetic, and thrive in a challenging work environment, you could be a great addition to our team. Ability to service our members in Spanish as well as English is a plus. Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. • Respond and effectively triage member phone calls to accurately route to appropriate area. • Work with care management team to address the needs of members, caregivers and other CCA constituents. • Conduct all follow up activities in a timely and accurate manner ensuring member expectations are met. • Meticulously document all member and prospective member interactions in a Centralized Electronic System. • Responsible for the scheduling of member appointments, transportation, translation, and interpretation services. • Initiates prior authorization intake process. • Assist in resolving member billing discrepancies. Provide members with any requested documents including provider listings in their areas. • Complete comprehensive appeal and grievance intakes. • Collaborate with the member to accurately document their appeal or grievance concern by ensuring all necessary information to start the process is captured. • Assist with timely resolution of concerns or complaints conveyed by members and their representative. • Conduct research to provide accurate and informed resolution to members inquiries. • Collect supporting data and documentation relevant to members' care. • Connect members to their CCA providers through Telemedicine accessibility. • Must act in compliance with HIPAA, state and federal regulations when assisting CCA members • Other duties as assigned Working Conditions: The MSR position requires the ability to sit at a desk, while talking on the telephone and using the computer, for eight hours each day in a distraction free environment. Required Education: • Associate's degree or equivalent experience. Desired Education: A bachelor's degree in any general or health-oriented field is preferred. Technical accreditation in the health care field (i.e., Medical Assistant | Billing and Coding) is a plus. Required Experience: • At least six months recent experience in a call center environment • Currently or recently employed in customer service, public service, as front-line health care worker, or in a contact center • Experience and competent in working with a diverse differently abled and elderly population, socioeconomically, ethnically, and culturally • Experience working independently while in a team environment • Experience working in a quality-focused environment with an emphasis on behavioral based quality assurance program Desired Experience: • Experience in health care, , health plan, insurance or government is preferred. • Prior experience working in the health care industry front lines or medical setting preferred • Prior experience with service authorizations, grievances and appeals, scheduling medical appointments preferred • Ability to work with multiple computer programs and phone systems at once Required Knowledge, Skills & Abilities: • Must be passionate about serving others and able to show empathy to distressed individuals • Skilled in problem solving by referencing departmental standard operating procedures and workflows • Resilient and adaptable working in an environment that includes continuous change • Proven proficiency working in a metrics, benchmarks and goals driven work environment. • Reliability and punctuality are a must • Proficient with Microsoft Office Suite and demonstrated ability to work with multiple complex systems simultaneously • Ability to document information clearly and efficiently using medical terminology • Excellent interpersonal skills and ability to interact professionally • Must be kind and respectful when assisting all constituents including challenging callers, with excellence in customer service. • Superb verbal and written communications skills in English required Desired Knowledge, Skills & Abilities: • Proficient in medical terminology preferred • Proficiency in at least one other language strongly preferred Required: A broadband or cable internet connection with a minimum speed of 200 Mbps. Satellite Internet, T-Mobile 5G Internet and Mobile 5G hotspot will not be compatible with our systems.

Working at Freudenberg: We will wow your world! Responsibilities: Customer Inquiry Handling: Respond to customer inquiries via phone, email, or chat, providing accurate and timely information. Order Processing: Process customer orders accurately in the system, ensuring timely follow-up. Product/Service Information: Provide detailed information on products or services to assist customers in their purchasing decisions. Documentation & Record-Keeping: Maintain accurate records of customer interactions and transactions. Escalation Support: Identify and escalate complex issues to the Customer Service Supervisor for resolution. Customer Feedback Collection: Gather and record feedback from customers to support service improvement. Internal Communication: Coordinate with other departments to resolve customer issues as needed. Training Participation: Participate in team training sessions to enhance knowledge and service skills. System Proficiency: Use customer service software to log cases and track inquiries effectively. Quality Assurance Support: Ensure that customer service standards are met in all interactions. Qualifications: High school diploma or equivalent. 0-2 years of experience in customer service or a related field. Basic proficiency in customer service software and CRM systems. Knowledge of company products or services The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Freudenberg Residential Filtration Technologies Inc.

The WSYMCA is seeking enthusiastic Member Services Representatives to join our team at our Church St location! FREE MEMBERSHIP! INCLUSIVE, FUN AND WELCOMING CULTURE! SUPPORTIVE ENVIRONMENT WHERE ALL TEAM MEMBERS THRIVE! Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. ESSENTIAL FUNCTIONS: 1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. 2. Conduct tours responsive to the needs of prospective members; sells memberships. 3. Builds authentic, effective relationships with members; helps members connect with one another and the YMCA. 4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. 5. Ensures that the lobby and desk areas are clean and adequately supplied with informational materials, schedules, forms, and promotional items. 6. Conducts routine cleaning of area, records as appropriate. 7. Applies all YMCA policies dealing with member services. 8. May monitor the locker rooms as required. 9. Knows/reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related reports as required. 10. Attends all staff meetings and in-service trainings. 11. Must present a professional demeanor in proper uniform. 12. Willingness to accept responsibilities and duties other than those assigned. QUALIFICATIONS: 1. Certifications required within 30 days of hire: CPR/AED, and First Aid. 2. Excellent interpersonal and problem-solving skills. 3. Ability to relate effectively to diverse groups of people from all social and economic segments of the community 4. Previous customer service, sales or related experience. 5. Basic knowledge of computers. 6. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. 7. Ability to prioritize in an environment that has substantial fluctuations in volume. Detail oriented and excellent organizational skills. Physical Demands: 1. Ability to continuously stand or walk for length of shift. 2. Ability to bend, squat, climb stairs and lift up to 25 lbs. The West Suburban YMCA is a charitable organization that welcomes all by creating a community that hires individuals of any age, race, gender, religion, heritage, economic circumstance, or physical ability. We focus on youth development, healthy living and social responsibility to ensure all children, adults and families are healthy, confident and connected. *After completing the application process, you will have the opportunity to complete your Talent Profile by joining our Talent Community!

Whole Pet Veterinary Center's successful Receptionists are people who love to interact with people and animals alike. They are full of empathy, passion, and energy; fun-loving, hardworking, self-motivated, organized, detail-oriented, and care about the success and level of services provided to all. We are looking for a Full-time receptionist with the drive to exceed our client's expectations for outstanding client service while creating a warm and welcoming impression. The ideal receptionist is a person that has shown longevity in their professional life. They are a “people person” who enjoys working with diverse clients and is caring, friendly, and efficient. They must be able to empathize with clients and remain compassionate and well-mannered. They are also a true professional who is courteous to clients while holding a firm belief in the quality of care we provide and communicate this sense of assurance to our clients. WPVC Receptionists are part of our family of dedicated animal caregivers. Our Receptionists will answer the phones, differentiate between routine and emergency cases, schedule appointments, greet clients, admit, and check out the day's appointments, process payments, manage financial information, plus manage communication between clients and other staff. They will also provide for patient and client comfort by keeping the reception area clean and presentable. Ultimately, it is the receptionist who is responsible for creating the outstanding first and last impression with our clients. EXPERIENCE | BACKGROUND DETAILS POSITION: Receptionist REPORTS TO: Practice Manager Create a warm and welcoming impression for our clients. Remain calm while handling multiple tasks at once with many interruptions. Answer the phones and differentiate between routine and emergency cases. Schedule appointments. Greet clients and admit them. Check out the day's appointments. Process payments and manage financial information. Communicate between clients and other staff. Remain calm and collected in the face of emergency situations. Possess a firm belief in the quality of care we provide and communicate this sense of assurance to our clients. Know and understand our services and recommendations and be able to clearly communicate these to our clients. Providing for patient and client comfort by keeping the reception area clean and presentable is part of the daily routine. Create a good first and last impression on our clients. CHARACTERISTICS | REQUIREMENTS A “people person” who enjoys working with diverse clients and is caring, friendly, and efficient. A professional and courteous to clients and co-workers Someone able to empathize with clients Compassionate and well-mannered if a client becomes emotional or discourteous. An energetic person who can handle and prioritize multiple activities and responsibilities Self-starter and finisher Team player who collaborates Flexible and well-organized Outgoing and straightforward One who shares information easily QUALIFICATIONS Passionate about working with animals Familiar with office processes and procedures. Excellent at handling various office equipment Outstanding verbal and written communication skills. Superb interpersonal and customer service skills. Excellent organizational skills and attention to detail. Proven ability to meet deadlines with excellent time management skills. Proficient with Microsoft Office Suite or related software. EDUCATION | EXPERIENCE High School diploma or equivalent. At least 2 years of previous customer service experience working in veterinary medicine and have humility plus a sense of humor. PHYSICAL REQUIREMENTS Prolonged periods of standing and sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. Job Types: Full-time Benefits: 401(k) Dental insurance Employee discount Health/Vision/Dental insurance Health savings account Life insurance Paid time off 401K Schedule: Monday to Friday 8 - 10 hour shift Weekend availability (one Saturday per month) Education: Associate Degree (Preferred) High school or equivalent At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Seeking Per Diem coverage for weekday shifts, available Monday-Friday, day time hours. This position offers a hybrid work schedule (2 day on-site/3 days remote) with an office location in Charlestown, MA. The HR Service Representative 1 Associate, Tier 1 supports the HR functions in their resolution of simple to complex worker inquiries and requests. They are the first line of contact with workers to solve their issues and ensure a seamless worker experience in escalating requests. **Job Description:** + 1. Act as primary point-of-contact for HR inquiries (via phone, chat, and case management tool), identifying and delivering solutions to workers and leadership.2. Delegate and escalate queries as appropriate, but remain responsible through completion. 3. Track progress and provide continuous feedback to requestors on status of their queries. Provides support to the HR function and business lines by aiding the workers with their day-to-day HR-related requests and questions. 4. Partner with your HR colleagues to learn the HR framework and its workstream processes, building a firm understanding of how-to intake, respond, and escalate inquiries from internal clients. 5. Ensure a positive worker experience by proactively seeking information, as well as promote self-service system capabilities, to resolve HR business requests quickly. 6. Leverage end-to-end process documentation, FAQs, procedures, policies, and other knowledge article content to resolve inquiries. 7. Support the integration of innovative HR technologies and system automation to improve the user experience and streamline administrative processes. 9. Engage in and drive overall continuous improvement processes (e.g., to reduce inquiry volume and improve service). 10. Research HR trends and insights to develop a point of view on capabilities required to support program efficiency and effectiveness in the future. 11. Support identifying improvements to case and knowledge management tools and content. **Required Qualifications:** High School diploma or GED required. Bachelor's degree preferred. 1-3 years related work experience required.Organizing and prioritizing activities Understanding of the HR function and elementary workers requests / HR lifecycle Providing a unique candidate / worker experience.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Pay Range:** $20.00 - $30.00 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Service Response Center Representative - Per Diem 6:00 AM-2:30 PM and 10:30 AM-7:00 PM on both Saturday and Sunday every other weekend Ocasional shift during week 6:00 AM-2:30 PM or 10:30 AM-7:00 PM Job Description: Reporting to the department manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates with team members as well as other support service departments. This position is responsible for the documentation, communication and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This position assists the department in the clerical aspects of preparation for patient meal service through accurate menu processing and assisting patients with menu selection. The general responsibilities of the position may include, but are not limited to: taking accurate meal orders from patients in a timely manner, providing exceptional customer service, completing administrative reports related to meal orders, assisting in preparation and assembly of patient meal trays, assisting in supervision of patient services staff and any other duties identified by the supervisor or manager. This position prefers prior Healthcare and/or previous customer service dispatching experience. The knowledge and the use of several Windows based computer programs, telephones, radios, paging systems and copy/fax machines to facilitate routine and emergency communication. Involved extensive telephone interaction with NEBH staff and visitors. Incumbent staff must be able to read, write, speak and understand English. Must possess the ability to work in a fast paced environment with demonstrated ability to prioritize multiple, competing tasks and demand along with ability to select priorities and organize the work to meet the demand. Strong positive customer service skills are essential. Timely and accurate typing skills are a must. Principal Duties include but are not limited to: -Provides exceptional customer service to patients, families, visitors, and hospital staff. -Communicates any potential customer service issues with appropriate supervisor or manager -Completes required continuous improvement reports in a timely and satisfactory manner including assigned HACCP Records. -Leads and assists in food preparation and assembly of patient meal trays. -Works as part of a team to accomplish timely and courteous service. -Participates in all dietary in-service training, regular safety meetings, safety training and hazard assessments as required. -Provides or facilitates basic training and supervision to patient services staff. -Works comfortably with basic computer programs, including electronic room service programs. Can coordinate and implement a business continuity plan in the event of computer downtime. Deciphers information for data input into computer software applications. -Maintains and cleans work area throughout the day and at the end of each shift. -Strictly adheres to all HACCP and Safety policies and procedures including documentation of HACCP Logs. LICENSE, CERTIFICATION REQUIRED: -High School Diploma Preferred -Serve Safe Certification Preferred Pay Range: $18.74 - $25.22 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Available for Hickory, NC Closing Date: Open Until Filled Primary Purpose of Position: This position is responsible for all the Transitions to Community Living (TCL) financial activities. Role and Responsibilities: 60%: Accounting/General Ledger Reconciliation of TCL member allowances (includes obtaining, tracking receipts and reconciling between ledgers). Assure proper coding and payment for TYSR, Barrier, CCT, CLA, Prorated rents, Security Deposits, Hold Fees, and Special Claims Prepare/Process TCL subsidy payments and adjustments Securing vendors documents as required Monthly preparation of journal entries and reconciliations related to TCL 25%: Procurement: Responsible for TCL purchasing and LME/MCO compliant with statutory requirements controlling purchasing for local governments in NC and LME/MCO policy and procedure Record and track all TCL purchase requests and assure that budget is available for purchases Assist staff with TCL purchases 10% Other Assist auditors during annual fiscal audit as needed Audit Clive, reconcile and recover funds based on audit Ensure Bridge clients are set up in Temporary Housing and Expenses are available with means to their budget 5% Reports Primary responsibility for preparation and submission of accurate FSR amounts and records in a timely manner Knowledge, Skills and Abilities: Strong working knowledge of North Carolina governmental purchasing rules and regulations General knowledge of accounting and auditing principles and practices Knowledge of and ability to explain and apply the provisions of the standardized accounting practices adopted by State Government Working knowledge of accounting software Ability to interpret and analyze accounting data and apply that analysis to the departmental or institutional needs and determine compliance with pertinent guidelines, rules, regulations, and laws Ability to establish and maintain effective working relationships with representatives of related contact agencies, departmental staff, vendors, and the public Excellent communication skills, both orally and in writing High level of accounting and data entry skill Excellent computer skills and proficiency in Word, Excel, and Outlook Education and Experience Required: Associate Degree in Accounting or Business and three (3) years of experience in business or governmental agency; or an equivalent combination of education and experience. NC residency, or within 40 miles of the NC border, is required.