Customer Service Supervisor jobs at Unifi Manufacturing - 43 jobs

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat.Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience using Outlook, Word & Excel preferred Knowledge of CRM systems a plus Previous remote work from home experience a plus Quick learner and able to work independently Strong phone and verbal communication skills along with active listening Must be at least 18 years of age A background check and drug screen applicable with state and federal laws is required Must be able to speak, read, write and understand English Responsibilities In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat Manage large amounts of inbound calls in a timely manner Able to work without a script and maintain call control Identify customers' needs, clarify information, research and provide solutions and/or alternatives Access company and client resources provided to accurately handle the call Identify upsell/cross-sell opportunities Actively participate in efforts to support customer satisfaction and maintain quality Skillfully change from one task to another without loss of efficiency or composure Ability to multi-task using multiple system pending the clients working environment Successfully complete all training sessions Effectively communicate with patience and understanding Remain positive and professional in all customer interactions Be available at your desk, maintaining punctuality and attendance at all scheduled times Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas Flexibility to cross train as requested Maintain the utmost confidentiality and security as it pertains to Five Star Call Centers policies Perform other duties as assigned* Required Skills/Abilities Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Maintaining composure in challenging situations Ability to use technology effectively and productively Regularly required to sit Regularly required to use hands to feel, handle and control objects Occasionally required to reach, stoop, kneel, or crouch Occasionally required to lift and/or carry loads of up to 30 lbs All standard vision abilities are required All standard hearing abilities are required Equipment Provided Option Equipment will be shipped to you. Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment $14 - $14 an hour Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance Shifts between 9:00am-6:00pm (EST) ; Work Days - M-F Paid Training - typically 3 weeks in length from 9:00am-6:00pm Mon-Fri (EST) Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description General Responsibilities: The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. May work across other departments to train on resolving different client issues. The CCR will provide responsive, timely telephone, chat and email support. The CCR shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). The CCR will also oversee/monitor the resolution to all problems, regardless of delegation to other departments. Qualifications: Minimum: High School Diploma/GED Generally, less than 2 years of experience Preferred: Minimum of 2 years of Call center and/or client interfacing experience Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time. Understand foundational levels of computers and technology, internet, email Excellent oral and written communications skills, particularly in a phone or email context, Experience working in a contact center metrics driven environment Strong communication skills and basic computer knowledge Ability to operate under tight pressure Experience working in the automotive industry Schedule - must have flexibility to work evenings, weekends, holidays as required Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered** At AT&T we're redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more. **Summary:** Collaborate with cross-functional partners and development teams to develop and align digital strategies with eCommerce solutions, ensuring seamless integration across desktop, mobile web, and app platforms. Manage online launch rollouts, product management, and online offer development to ensure a coordinated and effective customer experience that drives revenue and customer engagement, while supporting overall business growth. **Overall Purpose:** Drive digital customer growth across AT&T's consumer and business digital ecosystem. **Key Roles and Responsibilities:** **Digital Strategy and eCommerce Coordination:** Collaborate with cross-functional partners and development teams to develop and align digital strategies with eCommerce solutions, ensuring seamless integration across desktop, mobile web, and app platforms. Enhance digital sales channels and distribution partnerships, including affiliate sales and digital acquisition partnerships. Manage online launch rollouts, product management, and online offer development to ensure a coordinated and effective customer experience that drives revenue. **Demand and Traffic Strategy:** Lead and optimize digital demand and traffic strategies in close partnership with marketing teams, prioritizing converged customer growth. Manage SEO strategy, execution, and performance to ensure the traffic strategy flows into the correct customer journey, driving conversion on owned platforms. Collaborate with technology and care teams to enhance site performance and reduce fraudulent activity while focusing on demand generation. **Customer Journey and Experience Management:** Understand digital audiences and personas to guide customer journeys effectively, ensuring coordinated touchpoints that offer AT&T products and features at the right times. Ideate, develop, and advocate for initiatives on product and technology roadmaps, such as converged customer buy flows and enhanced cross-selling capabilities, while partnering closely with technology, product, and marketing teams to prioritize and execute these digital initiatives. Identify and address friction points, and deliver innovative experiences that improve customer sales journeys. **Technology and Innovation:** Lead a test & learn mindset, develop strategies, and rapid experiments focused on increasing sales and conversion rates adopting structured hypothesis-driven rapid learning. Lead the development, execution, and ongoing optimization of growth experiments and campaigns using A/B testing, segmentation, and analytics. Identify key problems or opportunities across digital and partner with design and technology teams to align on a clear path forward. Focus on key trends and growth drivers such as personalization and scalable AI use cases. Drive platform technology enhancements to ensure robust, scalable, and secure digital infrastructure that supports seamless customer experiences and integrates with emerging technologies. **Data Analytics and Optimization:** Utilize advanced analytics to gather insights on customer behavior and performance metrics. Collaborate with analytics teams to interpret data, identify trends, and optimize digital strategies. Identifies goals, metrics and appropriate analytics to measure the performance of the product and launches and its individual features, and continually makes recommendations and refinements to the product based on learnings. Regularly monitor, forecast, and report performance against targets to stakeholders. Analyzing relevant data to assist in defining business requirements and prioritizing features with the highest impact. Implement data-driven decision-making processes to enhance customer journeys, improve site performance, and drive digital sales growth across AT&T's ecosystem. **Supervisor:** No **Education/Experience:** Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas. Our **Lead - Digital Customer Growth** earn between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws. Ready to close the deal on a career with AT&T? Apply today. **Weekly Hours:** 40 **Time Type:** Regular **Location:** Dallas, Texas **Salary Range:** $128,400.00 - $215,800.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered At AT&T we're redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more. Summary: Collaborate with cross-functional partners and development teams to develop and align digital strategies with eCommerce solutions, ensuring seamless integration across desktop, mobile web, and app platforms. Manage online launch rollouts, product management, and online offer development to ensure a coordinated and effective customer experience that drives revenue and customer engagement, while supporting overall business growth. Overall Purpose: Drive digital customer growth across AT&T's consumer and business digital ecosystem. Key Roles and Responsibilities: Digital Strategy and eCommerce Coordination: Collaborate with cross-functional partners and development teams to develop and align digital strategies with eCommerce solutions, ensuring seamless integration across desktop, mobile web, and app platforms. Enhance digital sales channels and distribution partnerships, including affiliate sales and digital acquisition partnerships. Manage online launch rollouts, product management, and online offer development to ensure a coordinated and effective customer experience that drives revenue. Demand and Traffic Strategy: Lead and optimize digital demand and traffic strategies in close partnership with marketing teams, prioritizing converged customer growth. Manage SEO strategy, execution, and performance to ensure the traffic strategy flows into the correct customer journey, driving conversion on owned platforms. Collaborate with technology and care teams to enhance site performance and reduce fraudulent activity while focusing on demand generation. Customer Journey and Experience Management: Understand digital audiences and personas to guide customer journeys effectively, ensuring coordinated touchpoints that offer AT&T products and features at the right times. Ideate, develop, and advocate for initiatives on product and technology roadmaps, such as converged customer buy flows and enhanced cross-selling capabilities, while partnering closely with technology, product, and marketing teams to prioritize and execute these digital initiatives. Identify and address friction points, and deliver innovative experiences that improve customer sales journeys. Technology and Innovation:Lead a test & learn mindset, develop strategies, and rapid experiments focused on increasing sales and conversion rates adopting structured hypothesis-driven rapid learning.Lead the development, execution, and ongoing optimization of growth experiments and campaigns using A/B testing, segmentation, and analytics. Identify key problems or opportunities across digital and partner with design and technology teams to align on a clear path forward. Focus on key trends and growth drivers such as personalization and scalable AI use cases. Drive platform technology enhancements to ensure robust, scalable, and secure digital infrastructure that supports seamless customer experiences and integrates with emerging technologies. Data Analytics and Optimization: Utilize advanced analytics to gather insights on customer behavior and performance metrics. Collaborate with analytics teams to interpret data, identify trends, and optimize digital strategies. Identifies goals, metrics and appropriate analytics to measure the performance of the product and launches and its individual features, and continually makes recommendations and refinements to the product based on learnings.Regularly monitor, forecast, and report performance against targets to stakeholders.Analyzing relevant data to assist in defining business requirements and prioritizing features with the highest impact. Implement data-driven decision-making processes to enhance customer journeys, improve site performance, and drive digital sales growth across AT&T's ecosystem. Supervisor: No Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas. Our Lead - Digital Customer Growth earn between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws. Ready to close the deal on a career with AT&T? Apply today. Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $128,400.00 - $215,800.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-94616-1 Date posted 01/09/2026 Apply now Save role

Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: • Create an inspiring team environment with an open communication culture • Develop key performance indicators and set clear team goals • Delegate tasks effectively and set deadlines • Oversee day-to-day operations • Monitor team performance and conduct performance reviews • Handle customer complaints and address escalations with customers • Design and implement process and operational policies • Full spectrum of employee management, development, and training • Motivate team members to achieve objectives • Discover training needs and providing coaching • Listen to team members' feedback and resolve any issues or conflicts • Recognize high performance and rewarding accomplishments • Ensure the highest levels of productivity, service, and client satisfaction levels • Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: • 5 years of leadership experience, preferably in a customer service and compliance industry • A proven history of successfully mentoring and developing employees • In-depth knowledge of developing and utilizing performance metrics • Proficiency with MS Office, especially Excel • Tremendous written and verbal communication skills • Organizational and time management skills • Decision-making skills • Excellent change management skills • Strong analytical and problem-solving skills • Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

The Consultant II, Specialty Client Success acts as a subject matter expert (SME) in the company's solutions, providing in-depth consulting services to clients. This role involves leading implementation efforts, optimizing client workflows, and managing client relationships to ensure successful adoption and usage of the company's solutions. Lead consulting engagements at client sites, corporate offices, and remotely. Develop project plans, timelines, and budgets for assigned client projects. Conduct system Discovery, analyze client-specific workflows, and configure solutions to align with best practices. Manage the Statement of Work (SOW) process, ensuring alignment with client expectations. Oversee Go-Live activities, adoption tracking, and end-user training efforts. Identify workflow inefficiencies and provide consultative recommendations to clients. Serve as the main point of contact for client stakeholders throughout the project lifecycle. Document and report QA findings, compliance validations, and implementation results. Collaborate with cross-functional teams to support integration and implementation of solutions. Travel up to 75%. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in business administration, Health Informatics, Computer/Data Science, or related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years of experience in healthcare consulting, software implementation, or client success roles. Experience managing healthcare IT projects and leading implementation efforts. Experience with project management methodologies, including Agile or waterfall. License/Certification Required: Ability to obtain and maintain NCP Certification in EHR or EPM and DM. Knowledge, Skills & Abilities: Knowledge of: In-depth knowledge of healthcare practice management, reporting, and interoperability. Familiarity with SQL, SAS, or other data management tools is a plus. Skill in: Strong analytical and problem-solving abilities. Ability to: Ability to manage client relationships, resolve conflicts, and drive successful project completion. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.44 - $19.49 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational goals. This is a hands-on leadership role requiring a blend of strategic vision, operational expertise, and strong relationship management-both with employees, partners and union leadership. Key Responsibilities Operational Leadership: Oversee daily operations ensuring the center meets and exceeds performance metrics (service levels, quality, customer satisfaction, efficiency, etc.). Drive continuous improvement initiatives in process, technology, and workflow to optimize productivity and customer experience. Develop and implement business plans, budgets, and resource allocation strategies. Culture Building: Foster an inclusive, engaging, and high-performance culture aligned with organizational values. Champion employee engagement and recognition programs, ensuring a positive work environment. Lead by example, modeling ethical behavior and respect in all interactions. Union Relations: Create a positive relationship with union leadership that enables the business to meet customer needs while creating a positive environment for our employees. Ensure compliance with collective bargaining agreements and labor laws. Collaborate with Labor Relations and Human Resources to address grievances, negotiations, and workplace issues. People Leadership: Lead, coach, and develop a team of managers, supervisors, and support staff to achieve operational excellence. Implement succession planning, talent development, and performance management strategies. Drive accountability through clear communication of expectations and regular feedback. Customer Experience: Own all aspects of the customer journey within the contact center. Analyze customer feedback and implement initiatives to improve satisfaction and loyalty. Risk & Compliance: Ensure all regulatory and company compliance requirements are met (privacy, security, labor laws, etc.). Identify, assess, and mitigate risks related to operations, people, and technology. Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including executive leadership, peer departments, vendors, and the union. Represent the call center in cross-functional projects and organizational initiatives. Qualifications Required: 10+ years of progressive leadership experience in large-scale call center operations (500+ employees), including at least 3 years in a senior management role. Demonstrated success in driving operational efficiency, customer satisfaction, and employee engagement. Experience managing centers that support multiple lines of business. Strong financial and analytical acumen with experience managing large budgets. Excellent communication, negotiation, and conflict resolution skills. Proven ability to lead through change and ambiguity. Preferred: Bachelor's degree in Business Administration, Management, or related field (Master's preferred). Experience with digital transformation in contact centers (AI, automation, omnichannel platforms). Experience managing union-represented workforces and working with collective bargaining agreements. Key Competencies Strategic Thinking Results Orientation Employee Engagement Change Leadership Relationship Management Problem Solving Emotional Intelligence Our Director - Call Center General Manager earns between $155,400 and $233,200 USD annually, not to mention all the other amazing rewards that working at AT&T offers. The individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina Salary Range: $155,400.00 - $233,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.20 - $21.10 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

** Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. **Job Description** Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour **Qualifications** + Previous experience or working knowledge of restaurant operations + Incredible customer service skills & the ability to help maintain a customer focused culture + Must be proficient with a calculator, computer, and other equipment + Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives + Must be able to work a flexible schedule of nights, days, weekends, and holidays + Background check is required **Additional Information** + Fuel Discount + Nation-wide Medical Plan/Dental/Vision + 401(k) + Flexible Spending Accounts + Adoption Assistance + Tuition Reimbursement + Flexible Schedule + Weekly Pay

We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational goals. This is a hands-on leadership role requiring a blend of strategic vision, operational expertise, and strong relationship management-both with employees, partners and union leadership. Key Responsibilities + Operational Leadership: + Oversee daily operations ensuring the center meets and exceeds performance metrics (service levels, quality, customer satisfaction, efficiency, etc.). + Drive continuous improvement initiatives in process, technology, and workflow to optimize productivity and customer experience. + Develop and implement business plans, budgets, and resource allocation strategies. + Culture Building: + Foster an inclusive, engaging, and high-performance culture aligned with organizational values. + Champion employee engagement and recognition programs, ensuring a positive work environment. + Lead by example, modeling ethical behavior and respect in all interactions. + Union Relations: + Create a positive relationship with union leadership that enables the business to meet customer needs while creating a positive environment for our employees. + Ensure compliance with collective bargaining agreements and labor laws. + Collaborate with Labor Relations and Human Resources to address grievances, negotiations, and workplace issues. + People Leadership: + Lead, coach, and develop a team of managers, supervisors, and support staff to achieve operational excellence. + Implement succession planning, talent development, and performance management strategies. + Drive accountability through clear communication of expectations and regular feedback. + Customer Experience: + Own all aspects of the customer journey within the contact center. + Analyze customer feedback and implement initiatives to improve satisfaction and loyalty. + Risk & Compliance: + Ensure all regulatory and company compliance requirements are met (privacy, security, labor laws, etc.). + Identify, assess, and mitigate risks related to operations, people, and technology. + Stakeholder Engagement: + Build strong relationships with internal and external stakeholders, including executive leadership, peer departments, vendors, and the union. + Represent the call center in cross-functional projects and organizational initiatives. Qualifications Required: + 10+ years of progressive leadership experience in large-scale call center operations (500+ employees), including at least 3 years in a senior management role. + Demonstrated success in driving operational efficiency, customer satisfaction, and employee engagement. + Experience managing centers that support multiple lines of business. + Strong financial and analytical acumen with experience managing large budgets. + Excellent communication, negotiation, and conflict resolution skills. + Proven ability to lead through change and ambiguity. Preferred: + Bachelor's degree in Business Administration, Management, or related field (Master's preferred). + Experience with digital transformation in contact centers (AI, automation, omnichannel platforms). + Experience managing union-represented workforces and working with collective bargaining agreements. Key Competencies + Strategic Thinking + Results Orientation + Employee Engagement + Change Leadership + Relationship Management + Problem Solving + Emotional Intelligence Our **Director - Call Center General Manager** earns between $155,400 and $233,200 USD annually, not to mention all the other amazing rewards that working at AT&T offers. The individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short-term and long-term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories + AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Atlanta, Georgia **Salary Range:** $155,400.00 - $233,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational goals. This is a hands-on leadership role requiring a blend of strategic vision, operational expertise, and strong relationship management-both with employees, partners and union leadership. Key Responsibilities Operational Leadership: Oversee daily operations ensuring the center meets and exceeds performance metrics (service levels, quality, customer satisfaction, efficiency, etc.). Drive continuous improvement initiatives in process, technology, and workflow to optimize productivity and customer experience. Develop and implement business plans, budgets, and resource allocation strategies. Culture Building: Foster an inclusive, engaging, and high-performance culture aligned with organizational values. Champion employee engagement and recognition programs, ensuring a positive work environment. Lead by example, modeling ethical behavior and respect in all interactions. Union Relations: Create a positive relationship with union leadership that enables the business to meet customer needs while creating a positive environment for our employees. Ensure compliance with collective bargaining agreements and labor laws. Collaborate with Labor Relations and Human Resources to address grievances, negotiations, and workplace issues. People Leadership: Lead, coach, and develop a team of managers, supervisors, and support staff to achieve operational excellence. Implement succession planning, talent development, and performance management strategies. Drive accountability through clear communication of expectations and regular feedback. Customer Experience: Own all aspects of the customer journey within the contact center. Analyze customer feedback and implement initiatives to improve satisfaction and loyalty. Risk & Compliance: Ensure all regulatory and company compliance requirements are met (privacy, security, labor laws, etc.). Identify, assess, and mitigate risks related to operations, people, and technology. Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including executive leadership, peer departments, vendors, and the union. Represent the call center in cross-functional projects and organizational initiatives. Qualifications Required: 10+ years of progressive leadership experience in large-scale call center operations (500+ employees), including at least 3 years in a senior management role. Demonstrated success in driving operational efficiency, customer satisfaction, and employee engagement. Experience managing centers that support multiple lines of business. Strong financial and analytical acumen with experience managing large budgets. Excellent communication, negotiation, and conflict resolution skills. Proven ability to lead through change and ambiguity. Preferred: Bachelor's degree in Business Administration, Management, or related field (Master's preferred). Experience with digital transformation in contact centers (AI, automation, omnichannel platforms). Experience managing union-represented workforces and working with collective bargaining agreements. Key Competencies Strategic Thinking Results Orientation Employee Engagement Change Leadership Relationship Management Problem Solving Emotional Intelligence Our Director - Call Center General Manager earns between $155,400 and $233,200 USD annually, not to mention all the other amazing rewards that working at AT&T offers. The individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia Salary Range: $155,400.00 - $233,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Description: We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational goals. This is a hands-on leadership role requiring a blend of strategic vision, operational expertise, and strong relationship management-both with employees, partners and union leadership. Key Responsibilities * Operational Leadership: * Oversee daily operations ensuring the center meets and exceeds performance metrics (service levels, quality, customer satisfaction, efficiency, etc.). * Drive continuous improvement initiatives in process, technology, and workflow to optimize productivity and customer experience. * Develop and implement business plans, budgets, and resource allocation strategies. * Culture Building: * Foster an inclusive, engaging, and high-performance culture aligned with organizational values. * Champion employee engagement and recognition programs, ensuring a positive work environment. * Lead by example, modeling ethical behavior and respect in all interactions. * Union Relations: * Create a positive relationship with union leadership that enables the business to meet customer needs while creating a positive environment for our employees. * Ensure compliance with collective bargaining agreements and labor laws. * Collaborate with Labor Relations and Human Resources to address grievances, negotiations, and workplace issues. * People Leadership: * Lead, coach, and develop a team of managers, supervisors, and support staff to achieve operational excellence. * Implement succession planning, talent development, and performance management strategies. * Drive accountability through clear communication of expectations and regular feedback. * Customer Experience: * Own all aspects of the customer journey within the contact center. * Analyze customer feedback and implement initiatives to improve satisfaction and loyalty. * Risk & Compliance: * Ensure all regulatory and company compliance requirements are met (privacy, security, labor laws, etc.). * Identify, assess, and mitigate risks related to operations, people, and technology. * Stakeholder Engagement: * Build strong relationships with internal and external stakeholders, including executive leadership, peer departments, vendors, and the union. * Represent the call center in cross-functional projects and organizational initiatives. Qualifications Required: * 10+ years of progressive leadership experience in large-scale call center operations (500+ employees), including at least 3 years in a senior management role. * Demonstrated success in driving operational efficiency, customer satisfaction, and employee engagement. * Experience managing centers that support multiple lines of business. * Strong financial and analytical acumen with experience managing large budgets. * Excellent communication, negotiation, and conflict resolution skills. * Proven ability to lead through change and ambiguity. Preferred: * Bachelor's degree in Business Administration, Management, or related field (Master's preferred). * Experience with digital transformation in contact centers (AI, automation, omnichannel platforms). * Experience managing union-represented workforces and working with collective bargaining agreements. Key Competencies * Strategic Thinking * Results Orientation * Employee Engagement * Change Leadership * Relationship Management * Problem Solving * Emotional Intelligence Our Director - Call Center General Manager earns between $155,400 and $233,200 USD annually, not to mention all the other amazing rewards that working at AT&T offers. The individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short-term and long-term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories * AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia Salary Range: $155,400.00 - $233,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-96931 Date posted 01/12/2026 Apply now Save role

** Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. **Job Description** Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.20 - $21.10 / hour **Qualifications** + Previous experience or working knowledge of restaurant operations + Incredible customer service skills & the ability to help maintain a customer focused culture + Must be proficient with a calculator, computer, and other equipment + Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives + Must be able to work a flexible schedule of nights, days, weekends, and holidays + Background check is required **Additional Information** + Fuel Discount + Nation-wide Medical Plan/Dental/Vision + 401(k) + Flexible Spending Accounts + Adoption Assistance + Tuition Reimbursement + Flexible Schedule + Weekly Pay

** Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. **Job Description** Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour **Qualifications** + Previous experience or working knowledge of restaurant operations + Incredible customer service skills & the ability to help maintain a customer focused culture + Must be proficient with a calculator, computer, and other equipment + Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives + Must be able to work a flexible schedule of nights, days, weekends, and holidays + Background check is required **Additional Information** + Fuel Discount + Nation-wide Medical Plan/Dental/Vision + 401(k) + Flexible Spending Accounts + Adoption Assistance + Tuition Reimbursement + Flexible Schedule + Weekly Pay