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Interestingly, in 1985, VMX chose to offer an “email reader” feature on their voicemail system – marking the growth of the new communications future.
Where things became really appealing to users during this era of UC was when VMX, an early voice mail leader, offered an “email reader” feature on their voice mail system in 1985.
Clearly, this was a precursor to current UC definitions and solutions, though those 1990’s products and applications would not be called UC by today’s standards.
By 1995, Lotus (later known as IBM) had partnered up with AT&T to create a Telephony One Stop.
In 1997, Microsoft partnered with a VMX/Octel/vMail division to produce what became Octel Unified Messaging.
In 1998, Unifiedcomms began life as a start-up with a single office in Malaysia.
RIM BlackBerrys (Yep, remember those?): The final notable UC event in the mid-years was the introduction of the 1999 RIM BlackBerry product.
For instance, in the first report during 2003, there were no established leaders, and Avaya was the top-ranked provider.
Then, Polycom introduced its first high-definition video conferencing system to the market in 2006.
Early 2010s: It was the early 2010’s where instant messaging and chat usage really skyrocketed for larger businesses.
In 2011, Mitel announced that it would integrate its virtualized Unified Communicator® (UC) Advanced client software with VMware View™ 5, enabling Mitel and VMware to deliver soft phone and mobile device integration into a desktop virtualization environment.
The decline of voicemail commences, and in 2015 JPMorgan eliminates voicemail from their business, as reported by CNBC.
In 2015, Microsoft acquired Skype and combined its features with Lync to launch Skype for Business.
Data by West, One of the Largest UC Providers in the USA (2016)
Apple iPhone SE (2020)
UC Awards 2022 Finalists Revealed
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