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Resident Advisor jobs at Union Station Homeless Services

- 18 jobs
  • Resident Advisor (On-Call)

    Union Station Homeless Services 3.8company rating

    Resident advisor job at Union Station Homeless Services

    Job DescriptionRESIDENT ADVISOR Class Code: 0001 Salary Range: $21.00 FLSA Status: Non-Exempt Level: Entry CLASSIFICATION PURPOSE Performs a variety of administrative and client-centered wellness and safety activities at an assigned interim and family housing sites. ALLOCATION STANDARDS Positions allocable to this entry-level class report to a site program manager and perform various administrative, wellness and safety, and client support activities requiring knowledge and understanding of housing first, harm reduction and trauma-informed principles. Position incumbents work independently and carry out assignment responsibilities within an established framework of program policies and operating procedures. Position responsibilities involve regular client interactions requiring the use of good judgment, empathy, compassion, situational awareness, and collaboration in order to address and resolve routine and complex issues surrounding client behavior, medical and housing needs. Position incumbents maintain regular communication with Care Coordinators in order to support their efforts in assisting clients with legal, health, personal, recovery, and other issues, during their assigned shift. Resident Advisors also provide for the general welfare and safety of all persons that visit the interim housing and family site or its grounds and engage in activities that promote positive relationships with neighboring residents, businesses, and organizations. ESSENTIAL JOB DUTIES Conducts inspections at assigned interim and family housing sites in accordance with established procedures in order to identify and address potential security issues, safety hazards, health and fire code violations, and maintenance repair needs. Performs and documents wellness rounds at assigned and family interim housing facilities following established procedures in order to check on client health and safety needs, administer overdose antidotes, monitor and enforce compliance with occupancy agreements. Participates in daily meetings with Program Management, Care Coordinators, and other Resident Advisors at the start of a new shift in order to discuss client activity, behavior and needs, perimeter and wellness check observations, and incident reports. Maintains a welcoming, clean, and supportive environment for clients and visitors by following established protocols in place at the assigned interim and family housing facility. Enforces interim and family housing safety requirements in order to minimize and prevent hazardous or potentially violent conditions that could result in client or structural harm by following pre-approved protocols and methods. Performs regular walks through the surrounding neighborhood at designed interim and family housing facilities in order to build relationships with residents, foster positive relations, and mitigate escalation of community concerns. Ensures compliance with interim and family housing facility policies and rules by monitoring client behavior, addressing violations, and implementing corrective actions as needed to maintain a safe and orderly living environment. Maintains a variety of documents containing client and visitor data following established interim housing facility procedures in order to comply with record keeping requirements. Assists with the orderly and efficient receipt, storage, and distribution of meals to interim housing clients in a manner consistent with operating procedures. Provides as needed administrative and facility set-up assistance in support of volunteer activities at assigned interim housing facilities. Attends on-site and off-site trainings, team meetings, and occasional events as required, in order to participate in discussions and activities, obtain information to enhance professional development, and contribute to the overall effectiveness of interim housing operations. KNOWLEDGE, SKILLS, AND ABILITIES Ability to serve the homeless community with an inherent desire that demonstrates empathy, compassion, and a commitment to supporting their well-being and quality of life. Basic active listening skills in order to understand and engage with clients, visitors, co-workers, and others. Ability to demonstrate empathy in order to understand and share the feelings of clients when interacting on sensitive matters. Ability to demonstrate compassion when interacting with clients so as to recognize and respond to their needs and struggles with kindness and understanding. Ability to discern such things as behavior, body language, and tone in order apply appropriate approaches and de-escalation techniques when interacting with clients on delicate, sensitive or potentially dangerous situations. Ability to assert authority with tact, diplomacy and collaboration in order to effectively address and resolve situations involving client violations of policies and procedures. Ability to remain calm and composed in challenging situations involving client interactions, medical emergencies, and incidents requiring law enforcement intervention. Ability to demonstrate sensitivity to diverse cultural backgrounds, mental health needs, substance use, and other individual circumstances affecting homeless populations in order to engage clients with respect and compassion. Ability to learn and apply new concepts and protocols on a continuous basis in order to adapt to changing requirements. Basic written and oral expression skills in order to effectively communicate in writing and/or via in-person verbal interactions. Basic customer service excellence skills in order to establish and maintain positive, friendly, and professional interactions with guests, visitors, and staff. Basic skill in the application of office software, such as electronic mail, word processing, scanning software (Adobe, PDF) in order to open and respond to email, type or prepare written materials, and scan documents. Basic skill in the operation of office equipment and machines, such as desktop or laptop computers, printers, and scanners. Essential Physical Characteristics The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential job duties of this classification. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. Continuous: walking, standing, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and lifting and carrying of materials over 25 pounds. Frequent: sitting, repetitive use of hands to operate computers, printers and copiers. Exposure to outdoor weather, noise, dust, fluctuating temperature, and lighting. Workplace Hazard Exposure The workplace hazard exposure conditions described here are representative of those that an employee may likely encounter in the performance of the essential job duties of this classification. Exposure to potential physical and verbal attacks by clients Death threats Exposure to controlled substances and paraphernalia Exposure to fumes from controlled substances Exposure to smoke from cigarettes Exposure to communicable diseases, such as tuberculosis, scabies, lice Exposure to clients using weapons, such as knives and guns Exposure to bed bugs Exposure to the sun and heat Exposure to vicarious trauma Exposure to vehicle traffic conditions Exposure to bodily fluids (urine, blood, saliva, and fecal matter) Exposure to dog bites EDUCATION, TRAINING AND EXPERIENCE No experience required. All new hires are required to complete a 90-day introductory period during which they must complete an initial 40-hour training program. The training will cover Union Station Homeless Services' housing first, harm reduction and trauma-informed program model, interim and family housing policies and procedures, client wellness and safety protocols, and other key people management policies. All new hires must also complete CPR and Security Guard training within 60-days of their hire date. HIRING ASSESSMENTS The hiring process for this classification will consist of two parts. Part I: online assessment to evaluate basic software application, written expression, and customer service skills scored on a pass/fail basis. Part II: oral interview to evaluate interest and motivation to work in the homeless services sector, oral expression, interpersonal effectiveness, empathy, compassion, situational awareness, and problem solving. Applicants must achieve a score of 70% or higher in order to be placed on the hiring list. PREEMPLOYMENT BACKGROUND CHECK Following an offer of employment, all candidates will be required to pass background check consisting of a criminal and references check. Shift: Morning, Swing, and Overnight Location: El Sereno (staff may be asked to provide coverage at other locations in the San Gabriel Valley area) Additional Compensation: Staff will receive an extra $2/hour for overnight shifts worked Part Time, Non-Exempt
    $21 hourly 28d ago
  • NEW GRADUATE RESIDENCY PROGRAMS

    UCLA Health 4.2company rating

    Los Angeles, CA jobs

    One of U.S. News & World Report's top hospitals in the nation, Magnet -designated nursing, state-of-the-art technology, unequaled opportunities for growth and development. Sound like the perfect place to launch your nursing career? You'll find it all at UCLA Health. You will begin a career journey with an internationally-renowned health system that is continually setting new standards for nursing excellence. You will be challenged and rewarded as you build a skill set that is unmatched anywhere. Where your career path takes you depends a lot on where you start. At UCLA Health, you'll start by working with world-class colleagues in a supportive and collaborative environment, building the skills you need to provide leading-edge care for our patients and a fulfilling career for yourself. Whichever specialty you choose to pursue here, you will be challenged and empowered on every level, and you will have all the tools you need to succeed.
    $40k-59k yearly est. 20d ago
  • Residential Assistant

    Exceptional Children's Foundation 4.0company rating

    Los Angeles, CA jobs

    Residential Assistant - Valverde House Reports To: House Manager Compensation: $17.87 - $20.40 per hour Schedule: 1 Day Shift: 6:00 AM to 2:00 PM 2 Evening Shifts: 2:00 PM to 10:00 PM 2 NOC Shifts: 10:00 PM to 6:00 AM JOB RESPONSIBILITIES Under supervision, assist in ensuring the 24-hour residential home is physically maintained and assume responsibility for meeting the day to day needs of the residents, consistent with ECF policy and regulatory agency requirements relative to licensing. Summary of Duties: Attend to the personal needs of residents in a respectful and caring manner. Assist with residents' personal hygiene needs including, but not limited to toileting, bathing, dressing, and incidents of incontinence, and changing bedding if necessary. Ensure residents are appropriately groomed by following individual service plan (ISP) goals and recommended prompting levels. Assist and support residents with daily chores including changing sheets and doing laundry. Supervise residents during meal preparation, ensuring adherence to menus and diet. Encourage family-style dining by eating with the residents during regular mealtimes. Be familiar with the residents' Individual Program Plan (IPP) objectives and ensure the plan is followed, participating with prompts/actions when required. Write progress reports on ISP objectives on a daily basis. Maintain communication with the Residential Manager and consultants; share pertinent information with oncoming staff. Administer medications to residents, following the medication administration policy. Report discrepancies to the Registered Nurse (RN) and Qualified Intellectual Disability Professional (QIDP) immediately. Interact with the residents when on the premises or during community outings (medical appointments or social outings). Transport residents in a 12-15 passenger van to social activities and medical appointments. Transfer and ambulate residents as determined by their IPP using appropriate methods and body mechanics. Follow posted cleaning schedule to ensure that all common areas of the home are clean and well-maintained. Perform household tasks as assigned, including but not limited to: completing food service tasks, laundry, etc. QUALIFICATIONS Experience: Two years direct service with special needs population. Knowledge/Abilities/Skills: Successfully pass a reading, writing, and English comprehension test. Basic knowledge of residential home operations. Knowledge of Department of Health Services regulations, Department of Developmental Services (DDS) Title 17, and Department of Social Services (DSS) Title 22, preferred but not required. Ability to recognize and respond to Universal Safety signs. Communicate effectively verbally and in writing. Ability to comprehend directions regarding work to be performed and safety guidelines to be followed. REQUIREMENTS Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary Obtain and maintain First Aid, CPR, and NCI certifications Obtain and maintain medication administration certification Pre-employment physical, initially and annually thereafter. Provide evidence of a negative TB test, initially and annually thereafter Maintain a professional image while on duty by following ECF's dress code WORK ENVIRONMENT This is an ICF/DDN licensed group home for adults with varying degrees of developmental and physical disabilities. Employee may encounter consumers who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, varying indoor temperature, and drafts. Exposure to varying weather conditions when driving to meetings, appointments, etc. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Ability to implement NCI, First Aid, and CPR. Capable of moving and transferring a minimum of 50 lbs. Ability to assist with transferring a resident to and from a wheelchair or bed (pushing, pulling, lifting up to 50lbs. with assistance). Ability to operate various medical equipment i.e., Hoyer Lift, hospital bed, and wheelchair scale. Ability to change adult briefs and colostomy bags. Sitting, standing, walking, talking, hearing, kneeling, crouching, reaching, lifting, carrying, use of both hands and repetitive motion will be required in performance of the job duties. Reach with hands and arms and use hands and fingers to handle objects, tools, operate a copy machine, fax machine, printer, computers, and/or other devices. Safely operate a 12-15-passenger van and a wheelchair van to transport residents to various appointments, purchase groceries etc. Equal Opportunity Employer: Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.
    $17.9-20.4 hourly 60d+ ago
  • On Call Residential Assistant/Specialist

    Catholic Charities 4.3company rating

    San Francisco, CA jobs

    St. Joseph's Family Center is one of the emergency family housing facilities that offers shelter to San Francisco families before they transition into long-term or supportive housing. Salary: $ 25.00 Shift: Graveyard and Swing shift Through Catholic Charities St. Joseph's Family Center program, families receive three to six months of emergency shelter, three meals daily, on-site case management, counseling, and crisis intervention. With assistance from staff, families are assessed and referred to relevant agencies. In addition, St. Joseph's offers money management and job search support, parenting workshops, and activity programs geared to assist families in maintaining healthy relationships. When working as a food services worker, assist the coordinator in operating a food service facility according to safety and quality standards, serving residents of St. Joseph's Family Center, a shelter for homeless families. When working as a Residential Assistant, monitor the comings and goings of residents and staff, direct telephone calls & visitors to the appropriate persons, ensure the safety of residents, and assist residents on an ongoing basis. Day to day preparation of food services without supervision Prepare and serve meals according to posted menu plan Have food available for breakfast and snacks. Maintain cleanliness and ensure safety in the kitchen, dining, and food storage areas. Stock and inventory pantry, freezers, refrigerators, food storage and family serving areas. Supervise and train the volunteers in food preparation, and ensure that kitchen operational policies are upheld. Prepare reports and documentation as Complete other administrative duties, including reconciliation of food accounts. Other duties as assigned Ensure the safety of residents by limiting facility access to residents, staff, authorized visitors, and service providers Enforce House Rules and Program Policies and set clear limits and boundaries Teach residents life skills (cleaning, cooperation, responsibility, personal care, etc.) Facilitate conflict resolution with residents, including written incidents and grievance reports Respond appropriately to emergencies, including contacting appropriate staff, law enforcement, or fire and medical personnel, as necessary and on time Provide accurate and timely written reports and record-keeping data. Reports include but are not limited to Timesheets, Observation Reports, Shift Logs, Incident Reports, and Resident Warnings Interfaces with other program staff, including case managers, to assure communication, consistency, and teamwork among staff Assist in preparing shelter for incoming families; maintaining the kitchen, dining, and food storage areas; food and snack preparation Participate in all assigned program events; assigned training sessions; staff, supervision and training meetings Complete designated specific shift tasks such as hourly floor rounds, mail distribution, and customer room inspections Provide front desk and telephone reception, ensuring customer confidentiality Report unusual events in the logbook and to the appropriate staff members (Program coordinator, Site Manager, or Program Director) Arrange transportation for residents as assigned Arrange shift coverage for sick staff as needed Perform clerical duties as assigned Other duties as assigned. GRAVEYARD SHIFT: Deep cleaning of the building, including common areas and bathrooms Wash and organize program laundry and linen as needed Supplemental assistance with Program and Kitchen cleaning and operations SWING SHIFT: Supervise residents in the Library and Computer lab Facilitate House Meeting Supervise and serve meals and snacks, as well as clean up the dining room and kitchen Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: 2 years working with homelessness. Basic knowledge of substance abuse and mental health issues. Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems. Good written and verbal communication skills. Spanish speaking preferred but not required. Ability to prioritize tasks with strong organizational skills. Ability to design systems and processes to track data and monitor progress. Knowledge of sanitation standards and HIV/AIDS Universal Precautions Knowledge, Skills & Abilities: Functional knowledge of Microsoft Office Products, knowledge of networking concepts would be a plus Ability to speak Spanish or Cantonese is desirable. Knowledge of mandatory reporting requirements for people working with children Knowledge of issues facing homeless families Must be able to read and write English Achievement oriented Teamwork and cooperation Client-centered Organizational awareness Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Choose an item. Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Driving is not required for this position. If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shelter for families who are homeless Working environment is the clients' living environment Many children and constant noise Very old building not designed for office space, but accommodations have been made and are seriously considered to make the environment appropriate for work Occasional need to interact with clients who may be expressing anger both appropriately and inappropriately and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $25 hourly 28d ago
  • Resident Camp Staff - Summer 2026

    Girl Scouts of Orange County 4.1company rating

    Mountain Center, CA jobs

    Camp Scherman is nestled in the San Jacinto Mountains, providing a picturesque setting for our Girl Scout Summer Camp for over 50 years. We are seeking Collaborative, Creative Leaders to join our Summer Camp team. During your summer at Camp Scherman you will gain essential skills for your career: Critical Thinking skills Oral Communication skills Interpersonal skills Facilitation skills Opportunities to network And consistent practice of your leadership skills You will also have to opportunity to influence girls and help them practice their skills and see them grow while participating in fun and engaging outdoor activities ranging from outdoor cooking, to archery, to horseback riding. This job listing is for the following positions: Hourly Staff: Kitchen Staff Kitchen Supervisor Salary Staff: Unit Leader Unit Staff Waterfront Director Waterfront Staff Leadership Director Leadership Staff Riding Director Riding Staff Program Staff Health Center Supervisor Health Center Staff Administrative Staff (including Camp Director) This is a Seasonal Position for June 15th - August 1st, 2026, with some possibility for extension of work based on enrollments for specific scheduled events/programs. GSOC is proud to be an equal opportunity employer. GSOC is committed to a process of diversity, equity and inclusion.
    $29k-45k yearly est. 5d ago
  • Resident Advisor (On-call)

    Union Station Homeless Services 3.8company rating

    Resident advisor job at Union Station Homeless Services

    Job DescriptionRESIDENT ADVISOR Class Code: 0001 Salary Range: $21.00 FLSA Status: Non-Exempt Level: Entry CLASSIFICATION PURPOSE Performs a variety of administrative and client-centered wellness and safety activities at an assigned interim and family housing sites. ALLOCATION STANDARDS Positions allocable to this entry-level class report to a site program manager and perform various administrative, wellness and safety, and client support activities requiring knowledge and understanding of housing first, harm reduction and trauma-informed principles. Position incumbents work independently and carry out assignment responsibilities within an established framework of program policies and operating procedures. Position responsibilities involve regular client interactions requiring the use of good judgment, empathy, compassion, situational awareness, and collaboration in order to address and resolve routine and complex issues surrounding client behavior, medical and housing needs. Position incumbents maintain regular communication with Care Coordinators in order to support their efforts in assisting clients with legal, health, personal, recovery, and other issues, during their assigned shift. Resident Advisors also provide for the general welfare and safety of all persons that visit the interim housing and family site or its grounds and engage in activities that promote positive relationships with neighboring residents, businesses, and organizations. ESSENTIAL JOB DUTIES Conducts inspections at assigned interim and family housing sites in accordance with established procedures in order to identify and address potential security issues, safety hazards, health and fire code violations, and maintenance repair needs. Performs and documents wellness rounds at assigned and family interim housing facilities following established procedures in order to check on client health and safety needs, administer overdose antidotes, monitor and enforce compliance with occupancy agreements. Participates in daily meetings with Program Management, Care Coordinators, and other Resident Advisors at the start of a new shift in order to discuss client activity, behavior and needs, perimeter and wellness check observations, and incident reports. Maintains a welcoming, clean, and supportive environment for clients and visitors by following established protocols in place at the assigned interim and family housing facility. Enforces interim and family housing safety requirements in order to minimize and prevent hazardous or potentially violent conditions that could result in client or structural harm by following pre-approved protocols and methods. Performs regular walks through the surrounding neighborhood at designed interim and family housing facilities in order to build relationships with residents, foster positive relations, and mitigate escalation of community concerns. Ensures compliance with interim and family housing facility policies and rules by monitoring client behavior, addressing violations, and implementing corrective actions as needed to maintain a safe and orderly living environment. Maintains a variety of documents containing client and visitor data following established interim housing facility procedures in order to comply with record keeping requirements. Assists with the orderly and efficient receipt, storage, and distribution of meals to interim housing clients in a manner consistent with operating procedures. Provides as needed administrative and facility set-up assistance in support of volunteer activities at assigned interim housing facilities. Attends on-site and off-site trainings, team meetings, and occasional events as required, in order to participate in discussions and activities, obtain information to enhance professional development, and contribute to the overall effectiveness of interim housing operations. KNOWLEDGE, SKILLS, AND ABILITIES Ability to serve the homeless community with an inherent desire that demonstrates empathy, compassion, and a commitment to supporting their well-being and quality of life. Basic active listening skills in order to understand and engage with clients, visitors, co-workers, and others. Ability to demonstrate empathy in order to understand and share the feelings of clients when interacting on sensitive matters. Ability to demonstrate compassion when interacting with clients so as to recognize and respond to their needs and struggles with kindness and understanding. Ability to discern such things as behavior, body language, and tone in order apply appropriate approaches and de-escalation techniques when interacting with clients on delicate, sensitive or potentially dangerous situations. Ability to assert authority with tact, diplomacy and collaboration in order to effectively address and resolve situations involving client violations of policies and procedures. Ability to remain calm and composed in challenging situations involving client interactions, medical emergencies, and incidents requiring law enforcement intervention. Ability to demonstrate sensitivity to diverse cultural backgrounds, mental health needs, substance use, and other individual circumstances affecting homeless populations in order to engage clients with respect and compassion. Ability to learn and apply new concepts and protocols on a continuous basis in order to adapt to changing requirements. Basic written and oral expression skills in order to effectively communicate in writing and/or via in-person verbal interactions. Basic customer service excellence skills in order to establish and maintain positive, friendly, and professional interactions with guests, visitors, and staff. Basic skill in the application of office software, such as electronic mail, word processing, scanning software (Adobe, PDF) in order to open and respond to email, type or prepare written materials, and scan documents. Basic skill in the operation of office equipment and machines, such as desktop or laptop computers, printers, and scanners. Essential Physical Characteristics The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential job duties of this classification. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. Continuous: walking, standing, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and lifting and carrying of materials over 25 pounds. Frequent: sitting, repetitive use of hands to operate computers, printers and copiers. Exposure to outdoor weather, noise, dust, fluctuating temperature, and lighting. Workplace Hazard Exposure The workplace hazard exposure conditions described here are representative of those that an employee may likely encounter in the performance of the essential job duties of this classification. Exposure to potential physical and verbal attacks by clients Death threats Exposure to controlled substances and paraphernalia Exposure to fumes from controlled substances Exposure to smoke from cigarettes Exposure to communicable diseases, such as tuberculosis, scabies, lice Exposure to clients using weapons, such as knives and guns Exposure to bed bugs Exposure to the sun and heat Exposure to vicarious trauma Exposure to vehicle traffic conditions Exposure to bodily fluids (urine, blood, saliva, and fecal matter) Exposure to dog bites EDUCATION, TRAINING AND EXPERIENCE No experience required. All new hires are required to complete a 90-day introductory period during which they must complete an initial 40-hour training program. The training will cover Union Station Homeless Services' housing first, harm reduction and trauma-informed program model, interim and family housing policies and procedures, client wellness and safety protocols, and other key people management policies. All new hires must also complete CPR and Security Guard training within 60-days of their hire date. PREEMPLOYMENT BACKGROUND CHECK Following an offer of employment, all candidates will be required to pass background check consisting of a criminal and references check. This on-call position offers a highly flexible schedule designed to meet the dynamic needs of our programs. Shifts may vary and can include morning, swing, and overnight hours. While you will have a primary work location, you may be asked to support additional sites throughout the San Gabriel Valley as needs arise. To recognize the adaptability required, we offer a $2.00 per hour differential for all overnight shifts worked. Part Time, Non-Exempt
    $21 hourly 8d ago
  • Resident Advocate (Lancaster/Spa 1)

    L.A. Family Housing Corporation 4.3company rating

    Lancaster, CA jobs

    Pay Rate USD $21.22/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With over 40 years of experience and 15,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Resident Advocate is responsible for being an after-hours presence at LA Family Housing's Permanent Supportive Housing sites and providing crisis intervention when needed to residents during select hours. This position works with a tenant population that is formerly homeless and has high rates of health, mental health, and substance-related issues therefore, the Resident Advocate must be familiar with and have experience with this population. What You'll Do Be a welcoming presence onsite for tenants to engage with, by answering questions and providing information to tenants during select evening and weekend hours Coordinate with onsite service staff in regard to tenants that need after-hours monitoring, follow-up, or assistance Support with after-hours programing, tours and participant events Identify tenants displaying severe mental health symptoms and promptly contact the Psychiatric Medical Response Team (PMRT) if their behavior is harmful to themselves or others Gain an understanding of each tenant's unique personal and medical needs to provide the best possible support and establish relationship. Use a harm reduction and trauma-informed care approach to assist tenants Serve as a mediator in conflicts and attempt to de-escalate anxious or aggressive tenants Monitor cameras and respond to participant health and safety concerns in a timely manner. In the event of an emergency such as a health or mental health crisis, fire, or presence of unauthorized persons, contact emergency services (e.g., police, fire departments, PMRT) and notify the appropriate individuals and/or after-hours maintenance Maintain daily reports, documenting any incidents in the HMIS/Champ database system, and reporting to the Property Management and Service team Be familiar with the building lease term agreement and house rules Attend regular monthly team meetings/trainings and PSH department meetings as scheduled Provide support with after-hours programming, tours, and participant events Have schedule and site location flexibility (multiple sites) and be available to attend monthly meetings every second Thursday from 4-6pm Must have the flexibility to work evenings, weekends, and holidays at multiple sites Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Fluency in both Spanish and English is an advantage Ability to provide crisis intervention services Strong advocacy and case management skills Proficiency in written and verbal communication Ability to work independently and as part of a team Excellent organizational skills and the ability to follow through on tasks Effective problem-solving, communication, and interpersonal skills Demonstrate empathy and maintain a non-judgmental attitude while interacting with individuals who have recently experienced homelessness Display a high level of tolerance and understanding for individuals with mental health and physical health needs Other Obtain and maintains CPR/First Aid Certification Must have the ability to lift a minimum of 50 pounds Ability to past a Pre-Employment Physical Exam Ability to pass post-offer Tuberculosis (TB) clearances Regular and prompt attendance in the office is required at all times Must have the flexibility to work evenings, weekends, and holidays at multiple sites. Maintains and executes confidential information according to HIPAA standards Respond in a timely manner in all aspects of communication with team member, participants, and partners Experience Experience in dealing with substance abuse, mental health, and crisis intervention desired What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage. #LI-SC1
    $21.2 hourly Auto-Apply 54d ago
  • Residential Assistant - Hiring ASAP

    Exceptional Childrens Foundation 4.0company rating

    Los Angeles, CA jobs

    Job Description Residential Assistant - Valverde House Reports To: House Manager Compensation: $17.87 - $20.40 per hour Schedule: 1 Day Shift: 6:00 AM to 2:00 PM 2 Evening Shifts: 2:00 PM to 10:00 PM 2 NOC Shifts: 10:00 PM to 6:00 AM JOB RESPONSIBILITIES Under supervision, assist in ensuring the 24-hour residential home is physically maintained and assume responsibility for meeting the day to day needs of the residents, consistent with ECF policy and regulatory agency requirements relative to licensing. Summary of Duties: Attend to the personal needs of residents in a respectful and caring manner. Assist with residents' personal hygiene needs including, but not limited to toileting, bathing, dressing, and incidents of incontinence, and changing bedding if necessary. Ensure residents are appropriately groomed by following individual service plan (ISP) goals and recommended prompting levels. Assist and support residents with daily chores including changing sheets and doing laundry. Supervise residents during meal preparation, ensuring adherence to menus and diet. Encourage family-style dining by eating with the residents during regular mealtimes. Be familiar with the residents' Individual Program Plan (IPP) objectives and ensure the plan is followed, participating with prompts/actions when required. Write progress reports on ISP objectives on a daily basis. Maintain communication with the Residential Manager and consultants; share pertinent information with oncoming staff. Administer medications to residents, following the medication administration policy. Report discrepancies to the Registered Nurse (RN) and Qualified Intellectual Disability Professional (QIDP) immediately. Interact with the residents when on the premises or during community outings (medical appointments or social outings). Transport residents in a 12-15 passenger van to social activities and medical appointments. Transfer and ambulate residents as determined by their IPP using appropriate methods and body mechanics. Follow posted cleaning schedule to ensure that all common areas of the home are clean and well-maintained. Perform household tasks as assigned, including but not limited to: completing food service tasks, laundry, etc. QUALIFICATIONS Experience: Two years direct service with special needs population. Knowledge/Abilities/Skills: Successfully pass a reading, writing, and English comprehension test. Basic knowledge of residential home operations. Knowledge of Department of Health Services regulations, Department of Developmental Services (DDS) Title 17, and Department of Social Services (DSS) Title 22, preferred but not required. Ability to recognize and respond to Universal Safety signs. Communicate effectively verbally and in writing. Ability to comprehend directions regarding work to be performed and safety guidelines to be followed. REQUIREMENTS Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary Obtain and maintain First Aid, CPR, and NCI certifications Obtain and maintain medication administration certification Pre-employment physical, initially and annually thereafter. Provide evidence of a negative TB test, initially and annually thereafter Maintain a professional image while on duty by following ECF's dress code WORK ENVIRONMENT This is an ICF/DDN licensed group home for adults with varying degrees of developmental and physical disabilities. Employee may encounter consumers who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, varying indoor temperature, and drafts. Exposure to varying weather conditions when driving to meetings, appointments, etc. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Ability to implement NCI, First Aid, and CPR. Capable of moving and transferring a minimum of 50 lbs. Ability to assist with transferring a resident to and from a wheelchair or bed (pushing, pulling, lifting up to 50lbs. with assistance). Ability to operate various medical equipment i.e., Hoyer Lift, hospital bed, and wheelchair scale. Ability to change adult briefs and colostomy bags. Sitting, standing, walking, talking, hearing, kneeling, crouching, reaching, lifting, carrying, use of both hands and repetitive motion will be required in performance of the job duties. Reach with hands and arms and use hands and fingers to handle objects, tools, operate a copy machine, fax machine, printer, computers, and/or other devices. Safely operate a 12-15-passenger van and a wheelchair van to transport residents to various appointments, purchase groceries etc. Equal Opportunity Employer: Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.
    $17.9-20.4 hourly 25d ago
  • Residential Assistant

    Catholic Charities 4.3company rating

    San Rafael, CA jobs

    Catholic Charities St. Vincent's School for Boys was founded in 1853 and rooted in our faith traditions of charity and justice, supporting families, adults, and youth through social service and opportunities for healthy growth and development. Our values are respect, compassion, accountability, and integrity. Our commitment is to support changing lives in the communities we serve; promoting a fulfilling and supportive environment; and involving the community in carrying out our mission. This program focuses on four underlying philosophies that are central to all of the services provided: Housing First; Trauma-Informed Care, Person-Focused Care, and Social Determinants of Health. Salary: $22.06-$25.00 per hour Location: Onsite Catholic Charities St. Vincent's School for Boys provides Transitional housing, care, and placement support for Transitional Aged Youth, who are homeless or at risk of homelessness ages 18-24 in Marin County, CA in partnership with Marin County Department of Health and Human Services. The purpose of this program is to provide supportive wrap around services to end homelessness for youth and to improve the wellbeing of Marin's homeless population through evidence-based trauma-informed practices. The services included in this scope of work serve as a critical element of the County's implementation of a unified coordinated entry and care management system by standardizing screening, assessments, and care coordination; and by promoting bi-directional information sharing and care coordination among providers. The goal for this systems-level change is new, coordinated, and sustainable approaches that will improve successful outcomes for people experiencing homelessness in Marin. The Residential Assistant will collaboratively develop and maintain a secure, home-like environment in which youth aged 18-24 can experience stability, form healthy attachments, and develop age-appropriate social and independent living skills. Residential Assistants implement and integrate each youth's treatment plan into all aspects of daily activities. They also carry out agency policies and procedures to ensure the smooth operation, coordination, and administration of the residences while fostering a supportive, trauma-informed environment. Provide an orientation for each new participant to welcome them to the residential community and to help them establish/maintain safety within the environment and a sense of normalcy. Introducing the participants to staff and other youth, offering a warm meal, clothing, hygiene, and other basic needs support upon move in. Discuss house rules, curfews, and safety protocols. Actively utilize empathy, consistency, and appropriate boundaries to build trusting relationships with participants. Utilize active listening, encouragement, and de-escalations during crisis situations. Utilize community group meetings weekly to review managing personal spaces and shared responsibilities. Daily supervision and presence to maintain a stable, safe, and nurturing environment while supporting participants in the development of daily living skills, emotional well-being, and personal growth. Develop and encourage participants mentoring and role-modelling participation in established campus and house schedules, routines & program Maintain a consistent presence in the residence throughout the day and night within the residence through established structure, consistent routines, and verbal intervention as needed. Support and model conflict resolution during peer disputes or group tensions. Maintain daily logs and incident reports; and send to the residential supervisor and program director. Conduct regular safety and cleanliness checks to ensure residence is secure and free of hazards. Role Model and support Independent Living Skills improvement through performing general housekeeping responsibilities such as cleaning, menu planning, grocery shopping, cooking, and laund Support the community within each residence as they relate to each other individually, the group, and the overall upkeep of the house, thereby modelling and teaching the execution of these responsibilities. Perform food preparation duties such as: menu planning; prepare and serve meals; supervise cleanup of kitchen and dining areas, storage areas, and ensure all necessary areas are secured; develop client's skill level through their involvement in preparation, serving and clean-up as Creatively implement, participate in, and make use of the philosophy, opportunities, and facilities of the ongoing educational, clinical, recreational, and extracurricular programs designed to meet client needs. Transport and supervise participants to, from and during various outings, locations, appointments, home visits, & community-based activities in accordance with all procedures and policies regarding outings and the use of Agency vehicles, including the ability to obtain a valid California driver's license and other licenses as necessary to operate agency vehic Be familiar with individual participant's treatment plans and integrate participant's treatment plans into all aspects of their day-to-day, including all program activities, recreation activities, and crisis Support, direct, and advocate for youth to access all treatment and program related activities. Observe each client and report any behavioral, emotional, or interpersonal concerns to the Case Manager, Supervisor, Program Director, or Clinician. Support participants through life skills coaching such as: time management and scheduling, navigating public transportation, medication reminders, managing appointments and work/school. Collaborate with Case Managers to reinforce goals from Individualized Service Plans and House Stabilization Plans. Provide documentation such as charting in participant logs, critical incident reports, communication logs, day treatment logs & reports and milieu repo When required, participate in individual, group, and family therapy, as directed by any administrator or clinician. Be familiar with and liaison with Health Care Services and implement health care systems and procedures such as infection control, first aide, diet, and medication distribution within the individual participant's treatment plans. Participate in regularly scheduled supervision with immediate supervisor and be able to receive feedback, make changes, and discuss your own issues as they come up and relate to the job. Participate in regularly scheduled staff training and apply training to the wo Be familiar with and implement, as required, agency policies and procedures regarding emergency situation Be familiar with and administer, according to established policy and procedures, house accounting systems and the following role modelling budgeting Independent Living Skills (ILS): clothing and personal need allowances; personal allowances; recreation funds; food & house supply purchasing; budgeting for rent. Be familiar with and properly utilize Agency forms, ledgers, logs and charts. Help orient and train new staff, as directed by the Program Superviso Provide a positive role model for individual participants and the group through the following professional standards: maintaining supportive relationships with other staff; being able to both give and receive feedback; maintaining high standards of personal hygiene, grooming, and appropriate standards of personal dress; maintaining clear boundaries between personal life and professional behavior on the job; displaying situation-appropriate emotional responses; maintaining identification within the duties and responsibilities of a Group Counselor as outlined in this job description, not with the identity of the residential group; consistently supporting agency policies, philosophy, and ethics; being punctual in arriving for shifts, meetings and appointm Carry out all Residential Assistant duties with an emphasis on nurturing, supportive, and trauma-informed practices to foster the healthy development and well-being of youth. Respond to behavioral or emotional crisis using trauma-informed practices and de-escalations techniques. Contact supervisors, on-call staff, or emergency services when appropriate. Complete incident reports in a required timely manner. Provide participants with resources to support their personal growth, educational goals, vocational development, and community engagement. Perform all other such duties as directed by superviso To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or equivalent required; some college preferred. 1-2 years of experience in residential, shelter, or youth services preferred. Experience working with transitional age youth or individuals impacted by homelessness a plus. Must have a valid driver's license. Knowledge, Skills & Abilities: Commitment to trauma-informed, person-centered care. Ability to maintain calm and professional demeanor in high-stress situations. Strong interpersonal and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Word, email, and basic data entry. Cultural competency and ability to work effectively with diverse populations. Fluency in both Spanish and English (speak, read, and write) strongly preferred. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is required for this position.
    $22.1-25 hourly 4d ago
  • Resident Advocate

    L.A. Family Housing Corporation 4.3company rating

    California jobs

    Pay Rate USD $21.22/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With over 40 years of experience and 15,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Resident Advocate is responsible for being an after-hours presence at LA Family Housing's Permanent Supportive Housing sites and providing crisis intervention when needed to residents during select hours. This position works with a tenant population that is formerly homeless and has high rates of health, mental health, and substance-related issues therefore, the Resident Advocate must be familiar with and have experience with this population. What You'll Do Be a welcoming presence onsite for tenants to engage with, by answering questions and providing information to tenants during select evening and weekend hours Coordinate with onsite service staff in regard to tenants that need after-hours monitoring, follow-up, or assistance Support with after-hours programing, tours and participant events Identify tenants displaying severe mental health symptoms and promptly contact the Psychiatric Medical Response Team (PMRT) if their behavior is harmful to themselves or others Gain an understanding of each tenant's unique personal and medical needs to provide the best possible support and establish relationship. Use a harm reduction and trauma-informed care approach to assist tenants Serve as a mediator in conflicts and attempt to de-escalate anxious or aggressive tenants Monitor cameras and respond to participant health and safety concerns in a timely manner. In the event of an emergency such as a health or mental health crisis, fire, or presence of unauthorized persons, contact emergency services (e.g., police, fire departments, PMRT) and notify the appropriate individuals and/or after-hours maintenance Maintain daily reports, documenting any incidents in the HMIS/Champ database system, and reporting to the Property Management and Service team Be familiar with the building lease term agreement and house rules Attend regular monthly team meetings/trainings and PSH department meetings as scheduled Provide support with after-hours programming, tours, and participant events Have schedule and site location flexibility (multiple sites) and be available to attend monthly meetings every second Thursday from 4-6pm Must have the flexibility to work evenings, weekends, and holidays at multiple sites Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Fluency in both Spanish and English is an advantage Ability to provide crisis intervention services Strong advocacy and case management skills Proficiency in written and verbal communication Ability to work independently and as part of a team Excellent organizational skills and the ability to follow through on tasks Effective problem-solving, communication, and interpersonal skills Demonstrate empathy and maintain a non-judgmental attitude while interacting with individuals who have recently experienced homelessness Display a high level of tolerance and understanding for individuals with mental health and physical health needs Other Obtain and maintains CPR/First Aid Certification Must have the ability to lift a minimum of 50 pounds Ability to past a Pre-Employment Physical Exam Ability to pass post-offer Tuberculosis (TB) clearances Regular and prompt attendance in the office is required at all times Must have the flexibility to work evenings, weekends, and holidays at multiple sites. Maintains and executes confidential information according to HIPAA standards Respond in a timely manner in all aspects of communication with team member, participants, and partners Experience Experience in dealing with substance abuse, mental health, and crisis intervention desired What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage. #LI-SC1
    $21.2 hourly Auto-Apply 60d+ ago
  • 13-100 Resident Assistant - SC/ San Bernardino Hospitality House

    The Salvation Army Southern Ca Division 4.0company rating

    Redlands, CA jobs

    Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under the general supervision of the Assistant Program Manager, a Resident Assistant monitors activity of Residents in the facility; maintains security and safety of all Residents; and provides assistance to homeless families in support of resolution of homelessness. A Resident Assistant is also a key person in screening shelter calls, receiving donations, engaging with volunteers, preparing meals, and making appropriate referrals to both residents and non-residents. Essential Functions Oversee facility ensuring that safety precautions are always observed; conducts facility security check regularly during assigned shifts. Reinforce policies/expectations for clients living in facility. Complete and maintain facility incident reports, as directed and per policy. Answer and screen incoming calls to provide appropriate transfer to staff, resources, or referrals. Assists guests who may visit the facility. Maintain activity log during each shift with full documentation of time, names, and brief details of activity pertaining to facility operations and program while on duty. Complete preliminary intake and interview forms during shifts as required or directed by Case Manager. Update statistical data if a resident enters or exits program. Provide written and verbal feedback to appropriate staff regarding anything which may positively or negatively impact a Residents resolution of homelessness or wellbeing. Remain available to assist Residents with questions and requests. Oversee Residents in accomplishing house duties, provide necessary supplies and verify that duties have been completed. Provide Residents with support or essential items as needed and document assistance. Provide or prepare meals when required. Maintain cleanliness of facility during shift and complete preparation of vacant rooms for incoming residents. Ensure all facility supplies are properly stored. Perform standard screenings for substance use or harmful behaviors and make necessary reports regarding welfare or safety as per policy. Conduct proper transfer of information to Case Manager in a timely manner. Provide transportation to residents when necessary. Maintain confidentiality and social service code of ethics. Maintain safe and sacred boundaries with program participants and staff members. Perform all other duties as assigned related to your scope of work to include responsibilities at various locations within San Bernardino area administration. Working Conditions Ability to speak, sit, walk, stand, bend, climb, kneel, and twist on an intermittent basis; to grasp, reach, handle, finger, push or pull objects. Ability to lift up to 20 lbs., or more with assistance. Ability to operate a motor vehicle in daylight, darkness, or in inclement weather conditions. Minimum Qualifications Completion of a High School Level Education or GED Experience working with individuals who are in recovery, specifically those that have completed The Salvation Army's Adult Rehabilitation program. A minimum of one year working in recovery services/social services/human services. Experience working with people at varying stages of recovery from substance abuse and different levels of metal health. Experience deescalating conflict. Experience operating general office equipment to include computers. Experience with Microsoft Office programs preferred. Must be able to pass a complete and satisfactory background check. Ability to drive and maintain a valid Class C California Driver's License, pass a TSA Driving Test and maintain a clean MVR. Current CPR Certificate and First Aide Certificate preferred. Skills, Knowledge, & Abilities Able to handle crisis/emergency situations. Able to communicate effectively with residents and be appropriately assertive. Computer literate with a working knowledge of Microsoft Word and Excel. Ability to email, fax, operate copy/print/scan machine. Ability to work harmoniously and professionally with Officers, supervisors, coworkers, residents, and the public. Excellent problem-solving skills. High ethics and integrity as per Social Service Code of ethics. Willing and able to maintain confidential information in accordance with Salvation Army and industry standards. Able to complete Decision Driving, PTM & Sexual harassment Trainings within 30 days of hire.
    $25k-33k yearly est. 16d ago
  • Resident Assistant On-Call/Relief

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles, CA jobs

    Program: Youth Center/Residential Program Department: Youth Services Reports to: Program Manager Compensation: $21.00 per hour Status: On-Call/Relief, Non-Exempt Benefits: Sick Accruals Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care. JOB SUMMARY: The Resident Assistant provides direct oversight and care to Youth Center members and residents and is responsible for being an after-hours presence for LGBTQ+ sheltered youth at the Center's emergency overnight and transitional living programs. This position works with a member/resident population that is currently or formerly experiencing homelessness and has high rates of health, mental health, and substance-related issues. The ideal candidate must be familiar with and have experience with this population. ESSENTIAL FUNCTIONS: • Follow a framework of care goals and department protocols to ensure member and resident safety, provide crisis intervention and de-escalation along a spectrum of intervention techniques; • Implement philosophy-of-care, house rules, including housing-first, harm-reduction and trauma-informed care principles; • Provide a welcoming presence onsite for members and residents to engage with by answering questions and providing information; • Monitor resident access, including appropriate entry and departure, and oversee residential spaces to safeguard resident care; • Assist with the mediation of conflicts that arise and attempt to de-escalate residents who are exhibiting behavior that is anxious/aggressive or may be violating house rules; • Establish and maintain the upkeep and cleanliness of the youth center and residential program and assist residents with maintaining the cleanliness of their living spaces; • Assist with the coordination of onsite evening/weekend events and social activities for member/resident engagement; • Assist with the assessment of residents experiencing severe mental health symptoms and contact Psychiatric Medical Response Team (PMRT) if a resident exhibits behavior that is harmful to self or others; • Contact emergency services (e.g. police, ambulance, fire department, PMRT) in cases of emergency, such as a health or mental health crisis, fire, or presence of unauthorized persons; • Write reports of daily activities and irregularities, such as calls to emergency services, criminal activity such as property damage and theft, presence of unauthorized persons, or other unusual occurrences; • Follow alarm procedures and address disturbances in a safe manner, calling proper authorities if necessary; • Follow communication protocols to inform appropriate Center staff/departments regarding emergency issues, including after-hours Facilities maintenance; • Assist with the coordination of case management, housing and other onsite service staff on behalf of residents that need after-hours monitoring, follow-up, or assistance; • Gain understanding of resident-specific personal and medical needs to best support residents and create appropriate relationships which promote the resident's case plan; • Participate in staff meetings, planning meetings and other meetings as needed; • Other duties as assigned; JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people; • A passion for the Center's work and its mission to make the world a better place for LGBTQ people; • 1-2 years of experience in related field, specifically working with youth experiencing homelessness/housing instability, foster youth, and/or mental illness, low-income, or individuals experiencing homelessness; • Experience with substance abuse case management and crisis intervention; • Knowledge of housing-first, harm-reduction, trauma-informed care principles; • Effective problem-solving skills and ability to multi-task; • Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills; • Self-motivated, energetic, flexible and the ability to work in a team environment; • Available to work schedules which include evenings, overnight, weekends, and holidays; • Bilingual skills, a plus (English/Spanish fluency preferred, American Sign Language fluency, a plus); • Access to reliable transportation and the ability to be insured; • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************
    $21 hourly Auto-Apply 60d+ ago
  • Residential Assistant

    Exceptional Children's Foundation 4.0company rating

    Culver City, CA jobs

    Title: Residential Assistant Reports to: House Manager, Residential Manager, or QIDP Department: Residential Program FLSA Status: Non-Exempt Compensation: $17.87 - 18.46/ hr Program Hours: 24-hour Intermediate Care facilities licensed by Department of Public Health or Community Care licensing. Work hours to be assigned by supervisor. Work hours may be changed depending on the needs of the home. Supervisory Responsibility: None Position Summary Under supervision, assist with ensuring that the day-to-day needs of the residents are met in accordance with Exceptional Children's Foundation (ECF) policy and regulatory requirements related to licensed facilities. Essential Duties and Responsibilities Attend to the personal needs of residents in a respectful and caring manner. Assist with residents' personal hygiene needs including, but not limited to toileting, bathing, dressing, incidents of incontinence, and changing bedding if necessary. Ensure residents are appropriately groomed by following individual service plan (ISP) goals and recommended prompting levels. Assist and support residents with daily chores including changing sheets and doing laundry. Supervise residents during meal preparation, ensuring adherence to menus and diet. Encourage family-style dining by eating with the residents during regular mealtimes. Report all pertinent information regarding client care to the RN and QIDP as appropriate. Document all pertinent information using the client data collection book and staff communication log. Be familiar with the residents' Individual Program Plan (IPP) objectives and ensure the plan is followed, participating with prompts/actions when required. Write progress reports on ISP objectives on a daily basis. Administer medications to residents, following the medication administration policy. Report discrepancies to the Registered Nurse (RN) and Qualified Intellectual Disability Professional (QIDP) immediately. Interact with the residents when on the premises or during community outings (medical appointments or social outings). Follow staff assignment schedule, ensure you complete all tasks for your assigned clients. Follow posted cleaning schedule to ensure that all common areas of the home are clean and well-maintained. Perform household tasks as assigned, including but not limited to: completing food service tasks, laundry, etc. Transport residents in a 12-15 passenger van to social activities and medical appointments. Attend all in-service trainings as required by the licensing and the Residential Manager. Other Duties Communicate in a respectful and professional manner with residents, family members, visitors etc. Questions related to the care of the residents should be directed to the Residential Manager or QIDP. Maintain confidentiality and objectivity at all times. Comply with ECF's Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment Comply with ECF policies and procedures, including mandated reporting requirements Regular, reliable attendance Perform other duties as assigned. Qualifications Education/Licenses/Certifications: N/A Experience: Two years direct service with special needs population or experience working in a Long-Term Care facility. May substitute CNA or EMT certification in lieu of experience. Knowledge/Abilities/Skills: * Successfully pass a reading, writing, and English comprehension test. * Basic knowledge of residential home operations * Ability to recognize and respond to Universal Safety signs * Communicate effectively verbally and in writing * Ability to comprehend directions regarding work to be performed and safety guidelines to be followed * Maintain a professional image while on duty by following ECF's dress code * Ability to follow directions * Ability to deal appropriately with sensitive and confidential information * To encourage family style dining, all staff must eat with the clients during regular mealtimes. Additionally, staff must eat the same food as the clients (except for medical reasons, allergies, etc.) * Staff may only eat at scheduled mealtimes and may not prepare snacks, etc., for personal consumption outside of their mealtime * When a field trip/outing falls at mealtime, staff will be given $7.00 for the cost of food; any additional cost must be paid by the staff. Staff also have the choice of preparing and taking food from the facility for consumption during a field trip/outing * When the field trip/outing falls outside of the mealtime, staff may not use the facility money to purchase snacks/drinks. They may take a personal drink from the facility * This is a 24-hour licensed residential home and as such does not allow for closure during various holidays. Therefore, employees who cannot be excused from their duties on a fixed holiday will be granted another day off during the same or following work week, at a mutually convenient time arranged between the employee and the supervisor OR the employee will be paid their straight-time rate of pay for hours actually worked on the holiday plus the regular holiday pay for the day. Employees are expected to work their regular shift during the holidays unless other arrangements have been made * Licensing regulations do not allow unauthorized persons on the premises. Accordingly, staff may not have visitors/guests; this includes overnight visitors/guests * On-duty staff must stay on the premises and be available in the event a consumer(s) requires assistance * Personal phone calls should not be made during regular work hours. In the event a personal emergency arises, and a personal call needs to be made, the call-waiting feature on the telephone must be utilized. Additionally, ECF must be reimbursed for all personal toll calls. Requirements: Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary. Obtain and maintain First Aid, CPR, and NCI certifications. Obtain and maintain medication administration certification. Pre-employment physical, initially and annually thereafter. Provide evidence of a negative TB test, initially and annually thereafter. Work Environment ICF/DDH and ICF/DDN licensed group homes for adults with varying degrees of developmental and physical disabilities. Employee may encounter consumers who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, varying indoor temperature, and drafts. Exposure to varying weather conditions when driving to meetings, appointments, etc. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Ability to implement NCI, First Aid, and CPR. Capable of moving and transferring a minimum of 50 lbs. Ability to assist with transferring a resident to and from wheelchair (pushing, pulling, lifting up to 50lbs. with assistance). Sitting, standing, walking, talking, hearing, kneeling, crouching, reaching, lifting, carrying, use of both hands and repetitive motion will be required in performance of the job duties. Reach with hands and arms and use hands and fingers to handle objects, tools, operate a copy machine, fax machine, printer, computers, and/or other devices. Safely operate a 12-15-passenger van to transport residents to various appointments, purchase groceries etc. Equal Opportunity Employer: Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.
    $17.9-18.5 hourly 60d+ ago
  • Resident Assistant-13-100 - SC/ San Bernardino Hospitality House (Overnight)

    The Salvation Army Southern Ca Division 4.0company rating

    Redlands, CA jobs

    Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under the general supervision of the Assistant Program Manager, a Resident Assistant monitors activity of Residents in the facility; maintains security and safety of all Residents; and provides assistance to homeless families in support of resolution of homelessness. A Resident Assistant is also a key person in screening shelter calls, receiving donations, engaging with volunteers, preparing meals, and making appropriate referrals to both residents and non-residents. Essential Functions Oversee facility ensuring that safety precautions are always observed; conducts facility security check regularly during assigned shifts. Reinforce policies/expectations for clients living in facility. Complete and maintain facility incident reports, as directed and per policy. Answer and screen incoming calls to provide appropriate transfer to staff, resources, or referrals. Assists guests who may visit the facility. Maintain activity log during each shift with full documentation of time, names, and brief details of activity pertaining to facility operations and program while on duty. Complete preliminary intake and interview forms during shifts as required or directed by Case Manager. Update statistical data if a resident enters or exits program. Provide written and verbal feedback to appropriate staff regarding anything which may positively or negatively impact a Residents resolution of homelessness or wellbeing. Remain available to assist Residents with questions and requests. Oversee Residents in accomplishing house duties, provide necessary supplies and verify that duties have been completed. Provide Residents with support or essential items as needed and document assistance. Provide or prepare meals when required. Maintain cleanliness of facility during shift and complete preparation of vacant rooms for incoming residents. Ensure all facility supplies are properly stored. Perform standard screenings for substance use or harmful behaviors and make necessary reports regarding welfare or safety as per policy. Conduct proper transfer of information to Case Manager in a timely manner. Provide transportation to residents when necessary. Maintain confidentiality and social service code of ethics. Maintain safe and sacred boundaries with program participants and staff members. Perform all other duties as assigned related to your scope of work to include responsibilities at various locations within San Bernardino area administration. Physical Demands Ability to speak, sit, walk, stand, bend, climb, kneel, and twist on an intermittent basis; to grasp, reach, handle, finger, push or pull objects. Ability to lift up to 20 lbs., or more with assistance. Ability to operate a motor vehicle in daylight, darkness, or in inclement weather conditions. Minimum Qualifications Completion of a High School Level Education or GED Experience working with individuals who are in recovery, specifically those that have completed The Salvation Army's Adult Rehabilitation program. A minimum of one year working in recovery services/social services/human services. Experience working with people at varying stages of recovery from substance abuse and different levels of metal health. Experience deescalating conflict. Experience operating general office equipment to include computers. Experience with Microsoft Office programs preferred. Must be able to pass a complete and satisfactory background check. Ability to drive and maintain a valid Class C California Driver's License, pass a TSA Driving Test and maintain a clean MVR. Current CPR Certificate and First Aide Certificate preferred. Skills, Knowledge, & Abilities Able to handle crisis/emergency situations. Able to communicate effectively with residents and be appropriately assertive. Computer literate with a working knowledge of Microsoft Word and Excel. Ability to email, fax, operate copy/print/scan machine Ability to work harmoniously and professionally with Officers, supervisors, coworkers, residents, and the public. Excellent problem-solving skills. High ethics and integrity as per Social Service Code of ethics. Willing and able to maintain confidential information in accordance with Salvation Army and industry standards. Able to complete Decision Driving, PTM & Sexual harassment Trainings within 30 days of hire.
    $25k-33k yearly est. 29d ago
  • Residential Assistant - BarmanAve

    Exceptional Childrens Foundation 4.0company rating

    Culver City, CA jobs

    IS NOT FOR BARTENDING ** Title: Residential Assistant Reports to: House Manager, Residential Manager, or QIDP Department: Barman, Keystone, or Fairbanks Residential FLSA Status: Non-Exempt Compensation: $17.87 - $18.46 /hr Program Hours: 24-hour Intermediate Care facilities licensed by Department of Public Health or Community Care licensing. Work hours to be assigned by supervisor. Work hours may be changed depending on the needs of the home. Supervisory Responsibility: None Position Summary Under supervision, assist with ensuring that the day-to-day needs of the residents are met in accordance with Exceptional Children's Foundation (ECF) policy and regulatory requirements related to licensed facilities. Essential Duties and Responsibilities Attend to the personal needs of residents in a respectful and caring manner. Assist with residents' personal hygiene needs including, but not limited to toileting, bathing, dressing, incidents of incontinence, and changing bedding if necessary. Ensure residents are appropriately groomed by following individual service plan (ISP) goals and recommended prompting levels. Assist and support residents with daily chores including changing sheets and doing laundry. Supervise residents during meal preparation, ensuring adherence to menus and diet. Encourage family-style dining by eating with the residents during regular mealtimes. Be familiar with the residents' Individual Program Plan (IPP) objectives and ensure the plan is followed, participating with prompts/actions when required. Write progress reports on ISP objectives on a daily basis. Administer medications to residents, following the medication administration policy. Report discrepancies to the Registered Nurse (RN) and Qualified Intellectual Disability Professional (QIDP) immediately. Report all pertinent information regarding client care to the RN and QIDP as appropriate. Document all pertinent information using the client data collection book and staff communication log. Interact with the residents when on the premises or during community outings (medical appointments or social outings). Follow staff assignment schedule, ensure you complete all tasks for your assigned clients. Follow posted cleaning schedule to ensure that all common areas of the home are clean and well-maintained. Perform household tasks as assigned, including but not limited to: completing food service tasks, laundry, etc. Transport residents in a 12-15 passenger van to social activities and medical appointments. Attend all in-service trainings as required by the licensing and the Residential Manager. Other Duties Communicate in a respectful and professional manner with residents, family members, visitors etc. Questions related to the care of the residents should be directed to the Residential Manager or QIDP. Maintain confidentiality and objectivity at all times. Comply with ECF's Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment. Comply with ECF policies and procedures, including mandated reporting requirements. Regular, reliable attendance. Perform other duties as assigned. Qualifications Education/Licenses/Certifications: N/A Experience: Two years' direct service with special needs population or experience working in a Long-Term Care facility. May substitute CNA or EMT certification in lieu of experience. Knowledge/Abilities/Skills: Successfully pass a reading, writing, and English comprehension test. Basic knowledge of residential home operations. Ability to recognize and respond to Universal Safety signs. Communicate effectively verbally and in writing. Ability to comprehend directions regarding work to be performed and safety guidelines to be followed. Maintain a professional image while on duty by following ECF's dress code. Ability to follow directions. Ability to deal appropriately with sensitive and confidential information. Requirements To encourage family style dining, all staff must eat with the clients during regular mealtimes. Additionally, staff must eat the same food as the clients (except for medical reasons, allergies, etc.). Staff may only eat at scheduled mealtimes and may not prepare snacks, etc., for personal consumption outside of their mealtime. When a field trip/outing falls at mealtime, staff will be given $7.00 for the cost of food; any additional cost must be paid by the staff. Staff also have the choice of preparing and taking food from the facility for consumption during a field trip/outing. When the field trip/outing falls outside of the mealtime, staff may not use the facility money to purchase snacks/drinks. They may take a personal drink from the facility. This is a 24-hour licensed residential home and as such does not allow for closure during various holidays. Therefore, employees who cannot be excused from their duties on a fixed holiday will be granted another day off during the same or following work week, at a mutually convenient time arranged between the employee and the supervisor OR the employee will be paid their straight-time rate of pay for hours actually worked on the holiday plus the regular holiday pay for the day. Employees are expected to work their regular shift during the holidays unless other arrangements have been made. Licensing regulations do not allow unauthorized persons on the premises. Accordingly, staff may not have visitors/guests; this includes overnight visitors/guests. On-duty staff must stay on the premises and be available in the event a consumer(s) requires assistance. Personal phone calls should not be made during regular work hours. In the event a personal emergency arises, and a personal call needs to be made, the call-waiting feature on the telephone must be utilized. Additionally, ECF must be reimbursed for all personal toll calls. Obtain and maintain First Aid, CPR, and NCI certifications. Obtain and maintain medication administration certification. Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary. Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination. Pre-employment physical, initially and annually thereafter. Provide evidence of a negative TB test, initially and every three years thereafter. Work Environment ICF/DDH and ICF/DDN licensed group homes for adults with varying degrees of developmental and physical disabilities. Employee may encounter consumers who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, varying indoor temperature, and drafts. Exposure to varying weather conditions when driving to meetings, appointments, etc. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Ability to implement NCI, First Aid, and CPR. Capable of moving and transferring a minimum of 50 lbs. Ability to assist with transferring a resident to and from wheelchair (pushing, pulling, lifting up to 50lbs. with assistance). Sitting, standing, walking, talking, hearing, kneeling, crouching, reaching, lifting, carrying, use of both hands and repetitive motion will be required in performance of the job duties. Reach with hands and arms and use hands and fingers to handle objects, tools, operate a copy machine, fax machine, printer, computers, and/or other devices. Safely operate a 12-15-passenger van to transport residents to various appointments, purchase groceries etc. Equal Opportunity Employer Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward. At-Will Statement Employment with Exceptional Children's Foundation, aka ECF is at-will employment which means that ECF or the employee may terminate the employment relationship at any time, with or without cause, and with or without advance notice. ECF holds the right to modify the terms of employment, including but not limited to, job descriptions, duties, schedules, work locations, procedures, guidelines, practices or employee benefit programs with or without advance notice. I acknowledge and understand that the at-will nature of my employment relationship with ECF can only be changed by an express written agreement signed by the President/CEO of ECF and me.
    $17.9-18.5 hourly 3d ago
  • Resident Assistant-13-100 - SC/ San Bernardino Hospitality House (Overnight)

    Salvation Army USA 4.0company rating

    Redlands, CA jobs

    Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under the general supervision of the Assistant Program Manager, a Resident Assistant monitors activity of Residents in the facility; maintains security and safety of all Residents; and provides assistance to homeless families in support of resolution of homelessness. A Resident Assistant is also a key person in screening shelter calls, receiving donations, engaging with volunteers, preparing meals, and making appropriate referrals to both residents and non-residents. Essential Functions * Oversee facility ensuring that safety precautions are always observed; conducts facility security check regularly during assigned shifts. * Reinforce policies/expectations for clients living in facility. * Complete and maintain facility incident reports, as directed and per policy. * Answer and screen incoming calls to provide appropriate transfer to staff, resources, or referrals. * Assists guests who may visit the facility. * Maintain activity log during each shift with full documentation of time, names, and brief details of activity pertaining to facility operations and program while on duty. * Complete preliminary intake and interview forms during shifts as required or directed by Case Manager. * Update statistical data if a resident enters or exits program. * Provide written and verbal feedback to appropriate staff regarding anything which may positively or negatively impact a Residents resolution of homelessness or wellbeing. * Remain available to assist Residents with questions and requests. * Oversee Residents in accomplishing house duties, provide necessary supplies and verify that duties have been completed. * Provide Residents with support or essential items as needed and document assistance. * Provide or prepare meals when required. * Maintain cleanliness of facility during shift and complete preparation of vacant rooms for incoming residents. * Ensure all facility supplies are properly stored. * Perform standard screenings for substance use or harmful behaviors and make necessary reports regarding welfare or safety as per policy. * Conduct proper transfer of information to Case Manager in a timely manner. * Provide transportation to residents when necessary. * Maintain confidentiality and social service code of ethics. * Maintain safe and sacred boundaries with program participants and staff members. * Perform all other duties as assigned related to your scope of work to include responsibilities at various locations within San Bernardino area administration. Physical Demands Ability to speak, sit, walk, stand, bend, climb, kneel, and twist on an intermittent basis; to grasp, reach, handle, finger, push or pull objects. Ability to lift up to 20 lbs., or more with assistance. Ability to operate a motor vehicle in daylight, darkness, or in inclement weather conditions. Minimum Qualifications * Completion of a High School Level Education or GED * Experience working with individuals who are in recovery, specifically those that have completed The Salvation Army's Adult Rehabilitation program. * A minimum of one year working in recovery services/social services/human services. * Experience working with people at varying stages of recovery from substance abuse and different levels of metal health. * Experience deescalating conflict. * Experience operating general office equipment to include computers. * Experience with Microsoft Office programs preferred. * Must be able to pass a complete and satisfactory background check. * Ability to drive and maintain a valid Class C California Driver's License, pass a TSA Driving Test and maintain a clean MVR. * Current CPR Certificate and First Aide Certificate preferred. Skills, Knowledge, & Abilities * Able to handle crisis/emergency situations. * Able to communicate effectively with residents and be appropriately assertive. * Computer literate with a working knowledge of Microsoft Word and Excel. * Ability to email, fax, operate copy/print/scan machine * Ability to work harmoniously and professionally with Officers, supervisors, coworkers, residents, and the public. * Excellent problem-solving skills. * High ethics and integrity as per Social Service Code of ethics. * Willing and able to maintain confidential information in accordance with Salvation Army and industry standards. * Able to complete Decision Driving, PTM & Sexual harassment Trainings within 30 days of hire.
    $25k-33k yearly est. Auto-Apply 33d ago
  • Residential Assistant

    Exceptional Children's Foundation 4.0company rating

    Culver City, CA jobs

    IS NOT FOR BARTENDING Title: Residential Assistant Reports to: House Manager, Residential Manager, or QIDP Department: Barman, Keystone, or Fairbanks Residential FLSA Status: Non-Exempt Compensation: $17.87 - $18.46 /hr Program Hours: 24-hour Intermediate Care facilities licensed by Department of Public Health or Community Care licensing. Work hours to be assigned by supervisor. Work hours may be changed depending on the needs of the home. Supervisory Responsibility: None Position Summary Under supervision, assist with ensuring that the day-to-day needs of the residents are met in accordance with Exceptional Children's Foundation (ECF) policy and regulatory requirements related to licensed facilities. Essential Duties and Responsibilities Attend to the personal needs of residents in a respectful and caring manner. Assist with residents' personal hygiene needs including, but not limited to toileting, bathing, dressing, incidents of incontinence, and changing bedding if necessary. Ensure residents are appropriately groomed by following individual service plan (ISP) goals and recommended prompting levels. Assist and support residents with daily chores including changing sheets and doing laundry. Supervise residents during meal preparation, ensuring adherence to menus and diet. Encourage family-style dining by eating with the residents during regular mealtimes. Be familiar with the residents' Individual Program Plan (IPP) objectives and ensure the plan is followed, participating with prompts/actions when required. Write progress reports on ISP objectives on a daily basis. Administer medications to residents, following the medication administration policy. Report discrepancies to the Registered Nurse (RN) and Qualified Intellectual Disability Professional (QIDP) immediately. Report all pertinent information regarding client care to the RN and QIDP as appropriate. Document all pertinent information using the client data collection book and staff communication log. Interact with the residents when on the premises or during community outings (medical appointments or social outings). Follow staff assignment schedule, ensure you complete all tasks for your assigned clients. Follow posted cleaning schedule to ensure that all common areas of the home are clean and well-maintained. Perform household tasks as assigned, including but not limited to: completing food service tasks, laundry, etc. Transport residents in a 12-15 passenger van to social activities and medical appointments. Attend all in-service trainings as required by the licensing and the Residential Manager. Other Duties Communicate in a respectful and professional manner with residents, family members, visitors etc. Questions related to the care of the residents should be directed to the Residential Manager or QIDP. Maintain confidentiality and objectivity at all times. Comply with ECF's Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment. Comply with ECF policies and procedures, including mandated reporting requirements. Regular, reliable attendance. Perform other duties as assigned. Qualifications Education/Licenses/Certifications: N/A Experience: Two years' direct service with special needs population or experience working in a Long-Term Care facility. May substitute CNA or EMT certification in lieu of experience. Knowledge/Abilities/Skills: Successfully pass a reading, writing, and English comprehension test. Basic knowledge of residential home operations. Ability to recognize and respond to Universal Safety signs. Communicate effectively verbally and in writing. Ability to comprehend directions regarding work to be performed and safety guidelines to be followed. Maintain a professional image while on duty by following ECF's dress code. Ability to follow directions. Ability to deal appropriately with sensitive and confidential information. Requirements To encourage family style dining, all staff must eat with the clients during regular mealtimes. Additionally, staff must eat the same food as the clients (except for medical reasons, allergies, etc.). Staff may only eat at scheduled mealtimes and may not prepare snacks, etc., for personal consumption outside of their mealtime. When a field trip/outing falls at mealtime, staff will be given $7.00 for the cost of food; any additional cost must be paid by the staff. Staff also have the choice of preparing and taking food from the facility for consumption during a field trip/outing. When the field trip/outing falls outside of the mealtime, staff may not use the facility money to purchase snacks/drinks. They may take a personal drink from the facility. This is a 24-hour licensed residential home and as such does not allow for closure during various holidays. Therefore, employees who cannot be excused from their duties on a fixed holiday will be granted another day off during the same or following work week, at a mutually convenient time arranged between the employee and the supervisor OR the employee will be paid their straight-time rate of pay for hours actually worked on the holiday plus the regular holiday pay for the day. Employees are expected to work their regular shift during the holidays unless other arrangements have been made. Licensing regulations do not allow unauthorized persons on the premises. Accordingly, staff may not have visitors/guests; this includes overnight visitors/guests. On-duty staff must stay on the premises and be available in the event a consumer(s) requires assistance. Personal phone calls should not be made during regular work hours. In the event a personal emergency arises, and a personal call needs to be made, the call-waiting feature on the telephone must be utilized. Additionally, ECF must be reimbursed for all personal toll calls. Obtain and maintain First Aid, CPR, and NCI certifications. Obtain and maintain medication administration certification. Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary. Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination. Pre-employment physical, initially and annually thereafter. Provide evidence of a negative TB test, initially and every three years thereafter. Work Environment ICF/DDH and ICF/DDN licensed group homes for adults with varying degrees of developmental and physical disabilities. Employee may encounter consumers who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, varying indoor temperature, and drafts. Exposure to varying weather conditions when driving to meetings, appointments, etc. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Ability to implement NCI, First Aid, and CPR. Capable of moving and transferring a minimum of 50 lbs. Ability to assist with transferring a resident to and from wheelchair (pushing, pulling, lifting up to 50lbs. with assistance). Sitting, standing, walking, talking, hearing, kneeling, crouching, reaching, lifting, carrying, use of both hands and repetitive motion will be required in performance of the job duties. Reach with hands and arms and use hands and fingers to handle objects, tools, operate a copy machine, fax machine, printer, computers, and/or other devices. Safely operate a 12-15-passenger van to transport residents to various appointments, purchase groceries etc. Equal Opportunity Employer Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward. At-Will Statement Employment with Exceptional Children's Foundation, aka ECF is at-will employment which means that ECF or the employee may terminate the employment relationship at any time, with or without cause, and with or without advance notice. ECF holds the right to modify the terms of employment, including but not limited to, job descriptions, duties, schedules, work locations, procedures, guidelines, practices or employee benefit programs with or without advance notice. I acknowledge and understand that the at-will nature of my employment relationship with ECF can only be changed by an express written agreement signed by the President/CEO of ECF and me.
    $17.9-18.5 hourly 29d ago
  • Resident Assistant (On-Call)-13-020 - SC/Door Of Hope

    Salvation Army USA 4.0company rating

    San Diego, CA jobs

    Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Resident Assistant is responsible for the supervision and safety of all residents in the TSA Homeless Service Programs during various shifts including evenings, overnights, weekends, and holidays. The Resident Assistant will work closely with the Resident Assistant Coordinator, Case Managers, and Program Managers to assist with consistent oversight of residents working towards their goal plans. The primary responsibility is to provide coverage, crisis intervention, security, and oversight of daily program operations and activities. Essential Functions * Must be actively engaged with program residents at all times. * Provide guidance and support with assisting residents working on programmatic elements. * Assist residents in access to various resources on campus and in surrounding areas that support their program goals to obtain housing. * Provide detailed communication about program related information, such as: concerns, incidents, conversations, and support provision that require follow-up. * Assist in the facilitation of program activities for residents, as needed. * Conduct regular building and campus safety checks to ensure the safety of all residents. * Conduct safety checks of units as indicated by the management team or sign in/out safety policies. * Submit maintenance work orders for necessary repairs as identified or reported by residents. * Provide light cleaning, organize, and set-up residential units in preparation for new resident occupancy. * Assist with orientation of new residents to program, as needed. * Assist in maintaining emergency food pantry, boutique, and other supply storages. * Perform clerical duties in support of program operation and general residential communication. * Participate in monthly staff meetings, supervision, and staff development, as assigned. * Participate in relevant training, as assigned. * Perform other duties, as assigned. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift to 10lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, fax and telephone. Minimum Qualifications * Minimum high school diploma; minimum of one year of work-related experience. * Minimum two (2) years of experience working in a residential program for homeless families, preferred. * Bilingual English / Spanish, preferred. * Microsoft office literacy. * Must pass background check prior to hire. * Must obtain and maintain CPR/First Aid Certification within 30 days of hire. Skills, Knowledge & Abilities * Must possess strong oral and written English communication skills. * Must possess strong listening, critical thinking and problem-solving skills. * Must demonstrate a high level of professionalism with internal and external audiences. * Must possess understanding of and sensitivity to the needs of the homeless population. * Must possess knowledge of available community resources. * Must be able to work collaboratively with other staff members, service providers and professionals. * Must possess the ability to effectively and appropriately handle crisis situations. * Must be able to multi-task be organized and pay attention to various dynamic details. * Must possess a high level of cultural awareness, competency and responsiveness. * Must maintain a non-judgmental attitude in working with diverse populations. * Must demonstrate strong initiative and the ability to work independently. * Must utilize trauma informed practices when engaging with residents. * Must be able to establish rapport with clients while maintaining professional boundaries. * Must demonstrate maturity and maintain confidentiality of information accessed during work.
    $25k-32k yearly est. Auto-Apply 19d ago

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