Account Representative jobs at United Natural Foods

The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H's exemplary level of care and satisfaction. Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience. Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role. Essential Responsibilities: Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests. Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions. Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc. Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests. Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames. Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned. Communicates with our customers in a professional and courteous manner. Actively builds relationships with customers and demonstrates by actions that the customer can count on us. Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes. Uses good judgment to escalate customer issues or communications as appropriate. Makes issue resolution decisions independently within prescribed guidelines. Understands Customer Service processes. Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.) Additional Responsibilities: Provides support for process improvement, cost reduction, & service improvement initiatives Assists team members as needed Assists other teams as needed Participates in and contributes to departmental initiatives and community activities. Other responsibilities as assigned by manager. Specific Knowledge, Skills and Abilities: Highly responsible. Able to take ownership of an issue and see it through resolution. Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload Works well in a team and collaborative environment Exceptional communication skills - both oral and written Is courteous and professional in all interactions Detail-oriented and critical thinker Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management. Knowledge of Microsoft Office and general office productivity tools. Open and able to learn new technologies and systems and can adapt to change Preferred Education, Experience and Licenses: 1 year in a customer facing role or 2 years in an office setting preferred. College education preferred.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

OH HEY THERE! WE'RE HIRING! Territory Eyewear Representative - Northern Florida Independent 1099 Contractor | Commission-Based | Freedom Meets Opportunity Are you ready to represent some of the most exciting independent eyewear brands in the industry? We're looking for a passionate, competitive, and self-motivated Territory Eyewear Representative to grow our presence across Northern Florida. At OGI Eyewear, we believe in Independence for Independents . As a founding member of The Optical Foundry, we've proudly championed boutique luxury eyewear for more than 25 years. Our expanding portfolio, now including Article One and SCOJO NYC 212, brings together craftsmanship, creativity, and authenticity for independent optical retailers and distributors worldwide. Now, we're looking for a dynamic sales professional who shares our spirit, someone who thrives on connecting with people, building genuine relationships, and driving growth through storytelling and style. What You'll Do Develop and nurture relationships with independent optical retailers in your territory. Create and execute innovative sales strategies that make an impact. Generate and follow up on leads, always hunting for new opportunities. Forecast and meet (or exceed!) your sales targets with confidence. Be the face of OGI Eyewear in your region, showcasing our brands with pride and passion. What We're Looking For Proven success in sales with a record of exceeding goals. A self-starter who's motivated, personable, and fearless in the field. Excellent communication and negotiation skills; you know how to connect and close. Comfortable traveling within and beyond your assigned territory. Tech-savvy (iOS proficiency a plus). Based in the U.S. Why Join Us You'll represent brands that stand for something : craftsmanship, creativity, and independence. You'll also have the support of a passionate in-house team based in Minneapolis, MN, who share your drive to see customers succeed. This is more than a sales role, it's an opportunity to build lasting relationships, represent brands that matter, and help shape the future of independent eyewear. If that sounds like your kind of challenge, we'd love to hear from you. This 1099 Independent Contractor position is based on an attractive commission structure. For further information or to apply, please email OGI Eyewear Chief Sales Officer Cynthia McWilliams *********************************. About OGI Eyewear: Beginning in Minnesota in 1997 as an independent eyewear label, OGI Eyewear has always remained true to its original philosophy: Independence for Independents. OGI Eyewear offers optical shops and independent Opticians more choice and freedom by carrying six unique eyewear collections: OGI, Red Rose by OGI, OGI Kids, Seraphin, Seraphin Shimmer, Article One Eyewear, and SCOJO New York. By emphasizing innovation, originality, quality and value, OGI Eyewear has refined its vision to earn worldwide recognition. OGI Eyewear consistently releases new products: exclusive, trend-setting, and handcrafted luxury eyewear, and develops the hottest trends in the eyewear industry. Learn more at *******************

Are you a highly motivated, commission driven, salesperson with a passion for style and design? Do you have a proven track record of driving sales and building relationships? …If so, we want to hear from you! --------------------------------------------------------------------------------- Tura is a leading optical design house based in Manhattan. Since 1938 the pursuit of exquisite craftsmanship and a passion for innovation have defined Tura as a fashion leader. The Tura brand portfolio includes Tura, Glemaud x Tura, TITANflex, Ted Baker, L.A.M.B., gx by Gwen Stefani, Lulu Guinness, Botaniq, Buffalo by David Bitton, O'Neill, Superdry, Brendel, Geoffrey Beene, Humphrey's, Zuma Rock, Barbour and CAT. Our company is looking for an enthusiastic outside salesperson to help us grow in the exciting world of designer eyewear and sunglasses. You will be responsible for identifying and cultivating new business opportunities, building and maintaining relationships with customers, and driving sales through proven sales strategies and promotions. You will be doing this as an independent contractor. We are recognized worldwide for our rich reputation built on design, quality, and customer care with decades of experience in providing high-fashion eyewear to independent optometry practices and optical boutique retailers. Our sales have grown year over year with the latest designs and designer brands. Consult with sales, product, and marketing to help succeed as a highly valued industry sales consultant implementing key responsibilities: - Actively promote designer brands while calling on existing customers and potential independent optical practices within a clearly defined territory - Consult on brand and product selections, while influencing purchasing levels and visibility in their shop - Build rapport and take it to trusted relationships with your customers - Achieve sales and new door targets Pay includes a subsidy, plus unlimited commission. Some overnight travel may be necessary for Trade Shows and full territory coverage. Established Territory: Virginia Beach/Norfolk areas. Outside Optical Sales Experience Is Preferred. If you are ready, please submit your resume and introduction detailing your relevant experience and why you believe you would be a great sales consultant for us to Regional Sales Manager, Tiffany Flynn at ***************. Tura is committed to engaging independent contractors that are established businesses or individuals customarily engaged in an independently established trade, occupation, profession or business and without regard to age, arrest or conviction record, caregiver status, color, credit history, disability, gender, gender identity, immigration status, marital or partnership status, military service, national origin, pregnancy, race, religion/creed, salary history, sexual & reproductive health decisions, sexual orientation, status as victim of domestic violence, sexual violence, or stalking, unemployment status or any other protected status designated by federal, state or local law.

Job Summary: Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results. Responsibilities Responsibilities: Responsible for collecting, posting and managing account payments. Prepares and submits claims to various insurance companies and follow up when appropriate. Prepare, review and issue patient statements. Resolve patient billing complaints/issues. Performs various collection actions. Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations. Qualifications Qualifications: Preferred: 1-2 years of previous experience in a customer service role Preferred: Experience in the DME or health-care industry. Minimum Requirements: High school diploma Excellent communication skills Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation: $18.50 - $20.67 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Job Summary: Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results. Responsibilities Responsibilities: Responsible for collecting, posting and managing account payments. Prepares and submits claims to various insurance companies and follow up when appropriate. Prepare, review and issue patient statements. Resolve patient billing complaints/issues. Performs various collection actions. Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations. Qualifications Qualifications: Preferred: 1-2 years of previous experience in a customer service role Preferred: Experience in the DME or health-care industry. Minimum Requirements: High school diploma Excellent communication skills Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation: $18.50 - $20.67 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Novus Group is your advocate to DIRECT HIRE positions with a multibillion-dollar organization.Employees of this organization can enjoy the following benefits and much more! Caregiving support for childcare/elderly family members Paid time off up to 5 weeks Student Loan Refinancing / forgiveness Medical, Dental, Vision and other coverages Up to 8% retirement savings match Up to $6,000 per year in Tuition Assistance to you and your immediate family Adoption Assistance, Pet Insurance and Retail Perks & Discounts Ongoing learning Accelerated Career Path Flexible work arrangements 7 holidays per year PTO buy back and selling excess, when eligible Medical Billing Representative - Mechanicsburg, PA 17055 Direct Hire -Full-time hire as an employee of the Company Access to full benefits Monday - Thursday - 7:00 am - 5:00 pm (2 nights per week required until 6 pm); Fridays 8:00 a.m. - 5 p.m. Up to $22 per hour as new employee, based on experience (performance raises available up to $27/per hour, after hire) Must have at minimum all of the following - candidates without this experience will be declined: MINIMUM REQUIREMENTS: Minimum High School diploma or equivalent, required Proficiency with computers, required Knowledge of medical terminology, required Minimum of 2 years' related experience in a medical office billing position Prior experience is required in electronic medical health records is required; Medipac or Epic preferred Medical Billing Representatives are responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Display strong customer service skills that ensure that patients and family members have the desired excellent experience at physician practices, hospitals, and outpatient surgery departments. Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and all applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patients to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote patient portal and assist patients in registration when applicable Assist patients in education of financial responsibility and connect them to advocacy resources Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office

Job DescriptionNovus Group is your advocate to DIRECT HIRE positions with a multibillion-dollar organization.Employees of this organization can enjoy the following benefits and much more! Caregiving support for childcare/elderly family members Paid time off up to 5 weeks Student Loan Refinancing / forgiveness Medical, Dental, Vision and other coverages Up to 8% retirement savings match Up to $6,000 per year in Tuition Assistance to you and your immediate family Adoption Assistance, Pet Insurance and Retail Perks & Discounts Ongoing learning Accelerated Career Path Flexible work arrangements 7 holidays per year PTO buy back and selling excess, when eligible Medical Billing Representative - Mechanicsburg, PA 17055 Direct Hire -Full-time hire as an employee of the Company Access to full benefits Monday - Thursday - 7:00 am - 5:00 pm (2 nights per week required until 6 pm); Fridays 8:00 a.m. - 5 p.m. Up to $22 per hour as new employee, based on experience (performance raises available up to $27/per hour, after hire) Must have at minimum all of the following - candidates without this experience will be declined: MINIMUM REQUIREMENTS: Minimum High School diploma or equivalent, required Proficiency with computers, required Knowledge of medical terminology, required Minimum of 2 years' related experience in a medical office billing position Prior experience is required in electronic medical health records is required; Medipac or Epic preferred Medical Billing Representatives are responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Display strong customer service skills that ensure that patients and family members have the desired excellent experience at physician practices, hospitals, and outpatient surgery departments. Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and all applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patients to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote patient portal and assist patients in registration when applicable Assist patients in education of financial responsibility and connect them to advocacy resources Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office

Job Summary: Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results. Responsibilities Responsibilities: Responsible for collecting, posting and managing account payments. Prepares and submits claims to various insurance companies and follow up when appropriate. Prepare, review and issue patient statements. Resolve patient billing complaints/issues. Performs various collection actions. Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations. Qualifications Qualifications: Preferred: 1-2 years of previous experience in a customer service role Preferred: Experience in the DME or health-care industry. Minimum Requirements: High school diploma Excellent communication skills Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation: $18.50 - $20.67 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Job Summary: Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results. Responsibilities Responsibilities: Responsible for collecting, posting and managing account payments. Prepares and submits claims to various insurance companies and follow up when appropriate. Prepare, review and issue patient statements. Resolve patient billing complaints/issues. Performs various collection actions. Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations. Qualifications Qualifications: Preferred: 1-2 years of previous experience in a customer service role Preferred: Experience in the DME or health-care industry. Minimum Requirements: High school diploma Excellent communication skills Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation: $18.50 - $20.67 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Holz Chevrolet Buick GMC is a family-owned dealership with a long-standing tradition of excellence. We pride ourselves on delivering exceptional service and a high-quality experience to every customer who walks through our doors. Our dealership is experiencing massive growth, thanks to our top-notch service and parts department, and a booming sales department for both new and used vehicles. We are seeking an Office Assistant with excellent customer service skills and a winning attitude to handle our Titling and Billing. This individual will assist a team of individuals from the Office to the Sales Department in their day-to-day operations. This is a full-time position split. If you like variety this is the job for you. This position is Monday through Friday. What We Offer Medical, Dental, and Vision Plan 401k and Profit Sharing Vacation upon hire and Holiday after 90 days A company to grow with that promotes from within Responsibilities Process warranties, refunds working closely with the Finance Department Acounts Payable and Accounts Receivable duties Accounting work such as bank deposit, balancing schedules and various duties throughout the day Qualifications Tekion or windows base accounting program experience General Accounting knowledge Automotive Billing and Titling experience is a plus!! Microsoft Suite experience is a must A friendly, professional, and efficient attitude Professional personal appearance Holz Motors is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic. We are committed to a work environment free of discrimination and harassment. Employment decisions are based solely on qualifications, merit, and business needs. Reasonable accommodation will be provided for qualified individuals with disabilities. Applicants requiring accommodation may contact Human Resources at ************.

Holz Chevrolet Buick GMC is a family-owned dealership with a long-standing tradition of excellence. We pride ourselves on delivering exceptional service and a high-quality experience to every customer who walks through our doors. Our dealership is experiencing massive growth, thanks to our top-notch service and parts department, and a booming sales department for both new and used vehicles. We are seeking an Office Assistant with excellent customer service skills and a winning attitude to handle our Titling and Billing. This individual will assist a team of individuals from the Office to the Sales Department in their day-to-day operations. This is a full-time position split. If you like variety this is the job for you. This position is Monday through Friday. What We Offer * Medical, Dental, and Vision Plan * 401k and Profit Sharing * Vacation upon hire and Holiday after 90 days * A company to grow with that promotes from within Responsibilities * Process warranties, refunds working closely with the Finance Department * Acounts Payable and Accounts Receivable duties * Accounting work such as bank deposit, balancing schedules and various duties throughout the day Qualifications * Tekion or windows base accounting program experience * General Accounting knowledge * Automotive Billing and Titling experience is a plus!! * Microsoft Suite experience is a must * A friendly, professional, and efficient attitude * Professional personal appearance Holz Motors is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic. We are committed to a work environment free of discrimination and harassment. Employment decisions are based solely on qualifications, merit, and business needs. Reasonable accommodation will be provided for qualified individuals with disabilities. Applicants requiring accommodation may contact Human Resources at ************.

Job Summary: Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely results. Responsibilities Responsibilities: Responsible for collecting, posting and managing account payments. Prepares and submits claims to various insurance companies and follow up when appropriate. Prepare, review and issue patient statements. Resolve patient billing complaints/issues. Performs various collection actions. Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations. Qualifications Qualifications: Preferred: 1-2 years of previous experience in a customer service role Preferred: Experience in the DME or health-care industry. Minimum Requirements: High school diploma Excellent communication skills Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation: $18.50 - $20.67 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Essential Duties: * Handle Collection calls and/or correspondence in a fast-paced goal oriented Collection Department. * Accountable for reducing delinquency on assigned accounts. * Responsible for monitoring and maintaining assigned accounts. * Provide customer service regarding collection issues * Communicate and follow up effectively with both customers and branch personnel on a timely basis. * Establish and maintain an effective and cooperative working relationship with branch personnel and co-workers. * Perform other duties as assigned. Key Functions: * Handle a high volume of outgoing calls to assigned delinquent customers. * Handle incoming phone calls, regardless of assigned branches, effectively resolving customer and branch questions. * Reconcile customer disputes as they pertain to payment of outstanding balances that are due. * Effectively communicate with customers and co-workers both verbally and written. * Meet departmental and company goals. * Adhere to all Corporate and departmental policies and procedures Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies: * Working knowledge of Excel, Outlook, and Word. * Computer literate with excellent knowledge of navigating various computer functions as well as utilizing Windows keyboard commands. Work Experience: * At least one+ years Collections and/or Customer Service experience preferred. * Knowledge of Billing, Collections and Accounts Receivable procedures. Education, Certificates, Licenses, or Designations: * High School Diploma Specific Skills: * Detail oriented and well organized. * Excellent written and verbal communication abilities. * Ability to prioritize and manage multiple responsibilities. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The anticipated hourly range for this position is $25.00 - $28.00, and includes benefits such as the following: * Health, Dental and Vision insurance * Wellness Program * Flexible Spending Accounts * Life Insurance * Long-Term Disability * Employee Assistance Program * Tuition Reimbursement

Job DescriptionDescription: Job Title: Collections Specialist I We are seeking a highly motivated Collections Specialist I to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. As a Collections Specialist, you will be responsible for managing and collecting on outstanding accounts receivable balances. Responsibilities: - Contact customers to collect on outstanding balances - Maintain accurate records of all collection activities - Work with other departments to resolve customer disputes - Provide excellent customer service to all customers - Meet or exceed monthly collection goals - Other duties as assigned If you are a self-motivated individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company. This role is hourly plus commission. Commission equals a percentage of debt collected. Requirements: -Some college experience is preferred (accounting coursework is an asset) -At least 3 years of collection experience -Intermediate skills in Excel, including VLOOKUP, and Pivot Tables

Exemplifies the Shoes For Crews Path by performing key interactions with customers sales management billing staff and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale via direct customer contact and account monitoring for a portfolio of customers Essential Job Functions Collection of assigned accounts and achieving assigned collection goals Customer contact methods include phone email and specific customer portals Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner Act as a liaison between sales customer service billing IT and customers personnel on key collection issues Key Responsibilities and Accountabilities Collect payments to achieve monthlyyearly over 60 day collection goals Responsible for all accounts highest to lowest within assigned portfolio Logs all collection call activity to ensure ease in follow up and reviewfollow up as needed by other AR personnel where needed Provide timely accurate and professional collection updates to aging reports allowing for needed updates for weekly and month end results reporting Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency Ensure sales team is advised of any accounts sent to collections Process customer invoice and statement requests Utilize the Web Method Ac hoc reporting tool as necessary to provide requested invoices Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received Collect phone credit card payments and forward to cash applications team for processing Send confirmations to customers after processing Process incoming e mails from customers Process return mail items address change e mails and contact change requests Process internal and external Sales Force tickets within the prescribed SLAHandle mid size accounts Handle VIP & top customer accounts Perform related duties as assigned Minimum Requirements Able to work a full time schedule Able to work overtime as needed to meet SLAsAccurate and professional written and verbal communication skills Able to perform in a deadline oriented dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate actionA team player willing to assist when needed to improve existing and over all performance Able to document the results of collection activities and follow up on payment commitments Skills and Abilities NetSuite ExperienceMinimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving negotiation and written communication skills Good organizational people and multi tasking skills Proficient in Excel and WordEducation High School diploma or GED required Associate degree preferred

Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale, via direct customer contact and account monitoring for a portfolio of customers. Essential Job Functions: Collection of assigned accounts and achieving assigned collection goals. Customer contact methods include phone, email, and specific customer portals. Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner. Act as a liaison between sales, customer service, billing, IT, and customer s personnel on key collection issues. Key Responsibilities and Accountabilities: Collect payments to achieve monthly/yearly over 60-day collection goals. Responsible for all accounts (highest to lowest) within assigned portfolio. Logs all collection call activity to ensure ease in follow-up and review/follow-up as needed by other AR personnel where needed. Provide timely, accurate, and professional collection updates to aging reports allowing for needed updates for weekly, and month-end results reporting. Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed. Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency. Ensure sales team is advised of any accounts sent to collections. Process customer invoice and statement requests. Utilize the Web Method Ac-hoc reporting tool as necessary to provide requested invoices. Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3 rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received. Collect phone credit card payments and forward to cash applications team for processing. Send confirmations to customers after processing. Process incoming e-mails from customers. Process return mail items, address change e-mails, and contact change requests Process internal and external Sales Force tickets within the prescribed SLA Handle mid-size accounts Handle VIP & top customer accounts. Perform related duties as assigned Minimum Requirements: Able to work a full-time schedule Able to work overtime as needed to meet SLA s Accurate and professional written and verbal communication skills Able to perform in a deadline oriented, dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate action A team player willing to assist when needed to improve existing and over-all performance Able to document the results of collection activities and follow-up on payment commitments. Skills and Abilities: NetSuite Experience Minimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving, negotiation and written communication skills Good organizational, people, and multi-tasking skills Proficient in Excel and Word Education: High School diploma or GED required Associate degree preferred

Job Description Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale, via direct customer contact and account monitoring for a portfolio of customers. Essential Job Functions: Collection of assigned accounts and achieving assigned collection goals. Customer contact methods include phone, email, and specific customer portals. Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner. Act as a liaison between sales, customer service, billing, IT, and customer's personnel on key collection issues. Key Responsibilities and Accountabilities: Collect payments to achieve monthly/yearly over 60-day collection goals. Responsible for all accounts (highest to lowest) within assigned portfolio. Logs all collection call activity to ensure ease in follow-up and review/follow-up as needed by other AR personnel where needed. Provide timely, accurate, and professional “collection updates” to aging reports allowing for needed updates for weekly, and month-end results reporting. Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed. Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency. Ensure sales team is advised of any accounts sent to collections. Process customer invoice and statement requests. Utilize the Web Method Ac-hoc reporting tool as necessary to provide requested invoices. Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received. Collect phone credit card payments and forward to cash applications team for processing. Send confirmations to customers after processing. Process incoming e-mails from customers. Process return mail items, address change e-mails, and contact change requests Process internal and external Sales Force tickets within the prescribed SLA Handle mid-size accounts Handle VIP & top customer accounts. Perform related duties as assigned Minimum Requirements: Able to work a full-time schedule Able to work overtime as needed to meet SLA's Accurate and professional written and verbal communication skills Able to perform in a deadline oriented, dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate action A team player willing to assist when needed to improve existing and over-all performance Able to document the results of collection activities and follow-up on payment commitments. Skills and Abilities: NetSuite Experience Minimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving, negotiation and written communication skills Good organizational, people, and multi-tasking skills Proficient in Excel and Word Education: High School diploma or GED required Associate degree preferred

Job Title: Collections Specialist I We are seeking a highly motivated Collections Specialist I to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. As a Collections Specialist, you will be responsible for managing and collecting on outstanding accounts receivable balances. Responsibilities: - Contact customers to collect on outstanding balances - Maintain accurate records of all collection activities - Work with other departments to resolve customer disputes - Provide excellent customer service to all customers - Meet or exceed monthly collection goals - Other duties as assigned If you are a self-motivated individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company. This role is hourly plus commission. Commission equals a percentage of debt collected. Requirements -Some college experience is preferred (accounting coursework is an asset) -At least 3 years of collection experience -Intermediate skills in Excel, including VLOOKUP, and Pivot Tables Salary Description $12- $15 an hour