Business Systems Senior Analyst jobs at UPS

Systems Analyst - Jacksonville, FL or Deerfield Beach, FL We are seeking a System Analyst with strong experience in Single Sign-On (SSO) integrations and SAML configurations, combined with foundational Business Analyst responsibilities. This role requires a hybrid skill set - technical expertise in identity management and system integration, along with the ability to communicate effectively with business stakeholders. The candidate will also participate in on-call support and act as a liaison between technical teams and business users. KEY RESPONSIBILITIES: Technical Responsibilities: Design, implement, and maintain SSO solutions using protocols such as SAML, OAuth, and OpenID Connect. Configure and troubleshoot SAML-based integrations with enterprise applications. Collaborate with Identity and Access Management (IAM) teams to ensure secure and seamless authentication. Document system specifications, integration workflows, and technical configurations. Perform system analysis to identify gaps and propose solutions for authentication and authorization processes. Business Analyst Responsibilities: Gather and document business requirements for new features and enhancements. Translate business needs into functional and technical specifications. Facilitate meetings with stakeholders to clarify requirements and provide status updates. Create use cases, process flows, and user stories for development teams. Support UAT (User Acceptance Testing) and ensure deliverables meet business expectations. Operational Responsibilities: Provide on-call support for critical authentication and integration issues. Act as a point of contact for business users during incidents and escalations. Communicate effectively with both technical teams and non-technical stakeholders. REQUIRED SKILLS & QUALIFICATIONS: Technical Expertise: Hands-on experience with SSO integrations, SAML configurations, and identity federation. Familiarity with OAuth 2.0, OpenID Connect, and related security protocols. Basic understanding of Active Directory, LDAP, and IAM concepts. Business Analysis Skills: Strong communication and stakeholder management skills. Experience in creating BRDs, functional specifications, and process documentation. Ability to analyze business processes and recommend improvements. Other Requirements: Willingness to participate in on-call rotation. Strong problem-solving and troubleshooting skills. Ability to work in a fast-paced environment and manage multiple priorities. PREFERRED QUALIFICATIONS: Experience with cloud identity providers (Azure AD, Okta, Ping Identity). Knowledge of API integrations and web services. Familiarity with Agile methodologies and tools like Jira and Confluence.

Job DescriptionBenefits: Medical Insurance Disability Insurance 401(k) Dental insurance Vision insurance We are looking for a suitable Business Analyst with 5 years of experience with Momentum Financials or similar COTS financial ERP systems (e.g., SAP or Oracle). Responsibilities include requirements development, data analysis and validation, software quality assurance/testing, and interfacing with clients to troubleshoot or research issues. We are looking for candidates with strong analytical skills and a desire to enhance those skills in a challenging, high visibility environment. Analysts will have the opportunity to learn various analysis and testing tools. Due to contract requirements, US citizenship is required. . This is a remote position for a very long-term Federal contract. US citizenship is required for this position. Some level of security clearance is preferred. Responsibilities Include: Lead elicitation of requirements from end-users for interface, data conversion, and/or data cleanse activities Conduct design reviews Establish acceptance criteria Understand business processes and create process maps as required Provide functional support and assist with documenting requirements, detailed design specifications and/or data conversion and cleanse plans, business processes, and user stories based on requirements Analyze legacy and target system data Conduct reconciliation activities Coordinate across multiple development efforts to ensure system interfaces and/or data conversion and cleanse decisions are consistent with requirements/expectations/regulations Work directly with programmers, database administrators, and other technical specialists Collaborate with other analysts to understand the organizations business processes and legacy system data and processes Under the guidance of more senior subject matter experts, develop expertise in the COTS tool, Federal financial Management business processes, and ERP implementation best practices Lead functional testing Develop test scenarios and documentation and perform validation testing for interfaces and/or conversion requirements Monitor, track, and troubleshoot application operation and data, analyzing incidents and working with the technical team to resolve issues Develop materials, and train end users on interface, data conversion, and/or data cleanse requirements Implement quality assurance standards and processes for validation and verification efforts Implement software development best practices Seek out and implement process improvement initiatives May manage and mentor other more junior resources Required Skills: US citizenship is required Bachelors Degree and a minimum 5 years of relevant experience Additional experience may be substituted in lieu of education Must have the ability to pass a Tier 2 MBI background investigation Experience working with the Momentum Financials front-end and database Strong analytical and written and oral communication skills Ability to work both independently and with a team to solve problems Self-starter Quick to learn and put new skills to use Ability to efficiently and effectively handle multiple and shifting priorities while meeting deadlines Flexibility to put in hours needed to meet tight deadlines Desired Skills: Experience supporting the development of interfaces and/or a large-scale data conversion Understanding of Agile methodologies Experience supporting the development of interfaces and/or a large-scale data conversion Ability to write and execute SQL statements Preferred Qualifications: BA/BS or equivalent and five years of applicable experience Some level of current or past Security Clearance is preferred. Seniority Level Associate Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Data Conversion Scenario Testing Data Analysis Analytical Skills SQL Business Analysis User Stories Quality Assurance IT Integration Enterprise Resource Planning (ERP) Screening questions Required qualifications Are you a US Citizen? Ideal Answer: Yes How many years of work experience do you have using CGI's Momentum Federal ERP? Ideal Answer: Minimum: 2 How many years of experience do you have with any Enterprise Resource Planning Application? Ideal Answer: Minimum: 2 Preferred qualifications How many years of experience do you have with Momentum Performance Budgeting application? Ideal Answer: Minimum: 1 How may years of Data Conversion/Integration experience do you have? Ideal Answer: Minimum: 2

The Business Data Analyst Intern will support data-driven decision-making by assisting in the collection, processing, and analysis of business data. Working under the Data Analytics team, the intern will help identify use cases, create reports and dashboards, and collaborate with cross-functional teams to transform data using AWS and other analytics tools. Responsibilities Data Visualization & Stakeholder Engagement Collaborate with cross-functional teams to understand business requirements and translate data into actionable insights. Design and build interactive dashboards and reports using AWS QuickSight, leveraging AWS-hosted datasets. Present data insights and recommendations to stakeholders clearly and effectively. Maintain dashboards, reports and visualization to communicate findings. Data Analysis & Reporting Automation Develop and maintain automated reporting processes to support self- service analytics. Conduct exploratory data analysis to identify patterns and trends in AWS-hosted datasets. Work with data engineers and stakeholders to define KPIs and establish data models. Monitor data quality, integrity and report/dashboard adoption. Partner with the QuickSight Center of Excellent (COE) to uphold data governance standards. Other Document development work, including business requirements, design notes and process flows. Stay current with industry trends, AWS technologies and data analytics best practices. Participate in feedback and presentation sessions to showcase growth and contributions. Shorr Packaging does not provide work authorization sponsorship for this position. The targeted compensation for this position is between $18 - $19/hour, depending on skills and experience of the selected candidate. This temporary position is not benefits eligible. This position is in the office five days a week. Requirements Current Sophomores or Juniors pursuing a Bachelor's degree in a Information Technology or a related program Exposure and interest in data analysis or a similar analytical role, with some basic knowledge of concepts in this area of IT. General knowledge and entry-level proficiency in SQL, AWS or other data analysis technologies and concepts. Exposure and interest in AWS QuickSight or similar data visualization platform in design, development and implementation. Strong analytical and problem-solving skills to enable the translation of complex data into actionable insights. Familiarity with data visualization tools and frameworks Strong communication and collaboration skills with the ability to interact effectively with cross-functional teams. Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status

Be part of something bigger. Decode the future. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that we can develop solutions that deliver enjoyable and sustainable living together. For more than one hundred years now, we've been working at the forefront of shaping lives for the better, developing products that meet people's demands in terms of taste, care, and well-being. But as consumer needs and wants to continue to evolve, we have even more work to do. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build a future home! All about the role: We are looking for a Business Analyst who will join our Product Line Team, based in Charlotte on an exciting journey of data-led purpose driven growth. The team is responsible for everything from product development to commercialization of the product. This role will help effectively develop data sources into clear, sustainable tools to help improve decision making. Data will come from both internal, external, and third-party sources. What you'll do: We are looking for someone with a real passion for delivering data and business insights. Someone with communication skills, a healthy curiosity and the ability to deliver robust tools to allow effective decision making and marketplace monitoring. One who can build strong, sustainable data tools and support the team and organization in reaching the business targets. You will have the following capabilities: Data procurement and management. Expert in securing quality, consistent data. An expert in interpreting industry/marketplace data sets, and core understating of their origin and meaning. Analytics and Insights Generation. Expert at using data to answer questions both asked and unasked. A great communicator that can get to a meaningful quickly and anticipate follow ups. Data Visualization with Excel, PowerPoint, Power BI (or similar visualization tools). Deliver Interactive, immersive dashboard and reports that provide actionable insights for faster and better decision making at governance meetings. Skills & Qualifications: Enhance data analytics capabilities: Create & maintain monthly and quarterly reports using our 3rd party Break data from 3rd parties into actionable takeaways Identify market trends Improve marketplace tracking: Create, automate, & maintain weekly, monthly, and quarterly reporting at sku level of the marketplace Create visualized reporting of dynamic marketplace Maintain database of market distribution Monitor marketplace reports for new competitive launches Ad hoc reporting and scenario planning: Track internal promotional changes including at the channel level Create and maintain individual commercial KPI & OKR dashboards at the platform level Collect, normalize, marry, and translate data from several sources and (and of various qualities) into dashboards and Business intelligence reports with great visualization. Support Business Intelligence head to a data-driven approach to raise business IQ & accelerate effective decision making. Perform ad-hoc business analysis, to drill down on business challenges, providing conclusions and advice based on data analysis. Analyze new trends and do benchmarks on competitors. Act as a change agent for the team driving data maturity by building out the knowledge and cultivating the competencies, we need to better leverage data in our day-to-day work. Ability to work strongly as a team and individually with a can-do attitude. Who you are: Demonstrable experience working with both BI teams and business stakeholders. Data driven - with strong analytical skills that form the basis of your work. A solid understanding of financial information and business acumen. A self-starter and highly motivated to deliver. Organized for results; you set the pace and the priorities, and then you bring a methodical approach to meeting your goals. Agile; Both reactive and proactive, you work efficiently and flexibly to deliver results. Dynamic; you can think in a creative and strategic way but are adept at delivering. Results oriented with a focus on quality, efficiency and operational excellence, attitude of continuous improvement. Excellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levels. Problem solving with a "roll-up-your-sleeves", "get it done" mentality. Minimum Qualifications BA or equivalent degree in Business, MIS, Data/Business analytics or related field required. 3+ years as Business Analyst Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Job Description Mandatory Requirements Minimum 7 years of experience as a Business Analyst in IT projects. Strong understanding of SDLC, Agile methodologies, and enterprise systems. Excellent analytical, problem-solving, and communication skills. Proficiency in tools such as JIRA, Confluence, Visio, or similar. Experience working as a BA on at least one information security related project. Desirable Requirements Familiarity from at least one Identity and Access Management (IAM) project, including user provisioning, authentication, and role-based access control. Some familiarity with IAM protocols (e.g., SAML, OAuth, OpenID Connect), technologies (e.g., Active Directory, LDAP, SSO), platforms (e.g., Okta, SailPoint, Ping Identity) and security compliance standards. Regards, Mohammed ilyas, PH - ************ or text - ************ or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.

Overview Logistec is seeking a results-driven, multi-disciplinary Business Analyst to support and enhance our marine terminal operations. In this role, you will partner with terminal managers, port supervisors, and IT teams to improve the systems and processes that keep our cargo and marine services running efficiently. This position is not remote, and relocation assistance is not available. Candidates must be local to the Houston area for consideration. Please complete the Wonderlic Assessment for Consideration: ************** select. wonderlic. com/9PSG9J/Gulf-Stream-Marine Responsibilities Take ownership of tasks and initiatives related to Cargo & Inventory, TMS and other systems. Analyze and document operational workflows for vessel scheduling, cargo handling, yard/warehouse management, and truck gate activities. Gather requirements from terminal stakeholders and translate them into functional specifications for system enhancements or new solutions. Support and optimize marine terminal applications (TMS, inventory, maintenance, and scheduling platforms). Coordinate testing, training, and change management for technology deployments across multiple ports and terminals. Develop a deep understanding of existing applications, workflows, and business processes. Perform configuration tasks in various systems to support business needs and optimize functionality. Act as a bridge between IT and business units, ensuring clear communication and alignment of goals. Analyze business needs, document requirements, and identify gaps or improvement opportunities. Propose and support the implementation of IT solutions that align with business objectives. Participate in user acceptance testing and regression testing to ensure system quality. Create and maintain documentation and training materials. Communicate changes effectively and provide ongoing support to users. Support multiple systems and applications within Cargo & Inventory. Work within Agile teams and contribute to sprint planning, backlog refinement, and retrospectives. Use tools such as Azure DevOps and/or Jira to manage requirements, tasks, and progress tracking. Qualifications Minimum 5-7 years of experience in software implementation and systems support. Outstanding communication and listening skills, team-oriented, and autonomous. Proven experience in business analysis, risk identification, and cross-functional collaboration. Perfectly fluent in English, written and spoken (Spoken Spanish an asset). Experience in designing training materials and documentation. Bachelor in logistics, business, accounting, operations management, business information systems or another related field. Business Analyst Certification an asset. Willingness to work on various tasks and projects at the same time. Strong understanding of marine logistics, terminal operations, or port cargo handling. Experience in implementing or supporting enterprise or terminal management systems (e. g. , Cargo & Inventory, TMS, ERP etc. . ). Ability to work on-site at terminals when required and to travel occasionally to different port locations. If you are a proactive problem-solver who thrives in a dynamic marine environment and can bridge the gap between operations and technology, we want to hear from you.

Job DescriptionCLIENT HIGHLIGHTThe Client you will be working for is a Fortune 100 Oil and Gas Company. This opportunity will give you experience in the energy sector in the United States with a company that is a globally recognized leader in energy production and one of the biggest companies in the US. LOCATIONHouston, TX, 77002 COMPENSATION$72-77 TERM6 Month Contract with high likelihood of extension. SCHEDULE4 Days in Office - 1 Day Remote (40 hours per week) POSITION OVERVIEW - Business Systems Analyst V (Docusign) The Law Function is seeking a Business Analyst with expertise in legal technology, contracting workflows, and transaction management, with specific focus on E-signature. We are seeking an ambitious and innovative individual who is mission-driven and process-minded. The role will work side-by-side with our Transactions Product Manager to optimize our processes and practices and streamline the day-to-day efficiency and effectiveness of Chevron's legal teams. In addition, this new role will partner closely with the Law Digital Platform and represent the Law Function's digital and process requirements for Transactions. RESPONSIBILITIES Analyze the current state and future needs of our legal processes and workflows, and propose solutions that align with our strategic goals and best practices. Collaborate with legal professionals, IT teams, and business stakeholders to elicit, document, and validate business requirements, functional specifications, and user stories. Manage the configuration, testing, deployment, and maintenance of Contracting tools, specifically our e-signature platform, DocuSign, and provide training and support to end users. Monitor and report on the performance, usage, and compliance of our e-signature platform, and identify opportunities for improvement and optimization. Conduct research and benchmarking on the latest trends and technologies in legal process automation and e-signature solutions, and provide recommendations and best practices. Manage multiple projects and tasks simultaneously, and ensure timely and quality delivery of solutions. Trusted advisor for system support and process optimization Define and drive strategic and operational contracting initiatives together with the Contract Operations Manager Collect and analyze data to identify root cause of process issues and challenges Format and deliver accurate data, using programs/reports to enable leadership to make strategic business decisions. Develop and document organizational content, practices, and objectives, including for relatively undefined initiatives. Develop creative solutions to solve issues or drive continuous improvement. Be the point person for all stakeholders (customer, technical team, and PO) to make sure user stories are well understood, so everyone is on the 'same page'. Groom backlog and perform other maintenance tasks that are standard to the BAs role within an Agile team. Assist in development of year long roadmap for responsible technologies Educate business where needed on proper support model processes QUALIFICATIONS At least 5-10 years of experience as a Business Analyst, preferably in the legal domain. Strong knowledge of processes and workflows, and experience with process automation and e-signature tools, specifically DocuSign. Excellent communication, collaboration, and problem-solving skills, and ability to work effectively with diverse teams and stakeholders. Proficient in business analysis tools and techniques, such as process mapping, use cases, user stories, wireframes, etc. Experience with agile methodologies and project management tools, such as Scrum, ADO, etc. Passionate about driving performance improvements. Process orientated with a capability to take the operations to a continuous improvement journey Strong organization skills with a high attention to detail. Superior interpersonal and communication skills with the ability to interface with all levels within the organization and with external vendors Ability to build consensus and motivate others. Creative mindset for recommending new initiatives. Ability to learn new applications and/or platforms as needed. Ability to translate and summarize complex data/situations into understandable, actionable information and recommendations. Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.

Title: Executive Business Analyst Description: The Executive Business Analyst role is a structured 12-month assignment that provides entry-level talent an opportunity to learn the business, while building a strong foundation in the third-party logistics industry. During the first year with our company, you will be working directly with the CEO and his executive team and will therefore be immersed in various topics, including marketing, business development, business management and leadership development. After completing the 12-month assignment, you will have the opportunity to pursue and be placed in desirable roles throughout the business. During your time as an Executive Business Analyst, you will work on projects for the CEO and other members of the executive team. This may include day-to-day activities, such as taking notes in key meetings and ensuring action items are tracked and completed. It will also include performing ad hoc analysis and creating presentations and proposals for various projects. You will have the opportunity to work across the business while coordinating with leadership to ensure key projects are delivered on-time and within budget. The ideal person for the job will be a proactive problem solver with exceptional interpersonal and communication skills. Responsibilities Participate in key management and project meetings to learn more about the business, while also assisting the CEO and executive team to ensure key concepts and action items are captured and executed against Own project deliverables across one or more functions, based on both business demands and individual development interests Help manage company operating cadence and lead some event planning (e.g. executive team meetings, business reviews, leadership offsite, board meetings, townhalls) Provide administrative assistance, such as writing and editing emails, drafting memos and preparing communications on the executive's behalf Conduct research to advise the CEO or other executive team members on strategic priorities and create presentations with executive summaries and key points Manage information flow in a timely and accurate manner, while using discretion on the urgency of requests Perform ad-hoc analysis and reporting to deliver company-wide dashboards on KPIs Work with the CEO and other executives on special projects and assignments Skills and Qualifications Bachelor's or Master's Degree and an average 3.5+ GPA preferred (Supply Chain Management or Industrial Engineering degree from a top University preferred) 0 - 1 year of relevant work experience Excellent interpersonal and communication skills Organized and proactive Demonstrated leadership through on-campus involvement or work experience Other required skills: initiation, collaboration (teamwork), persuasion, negotiation, and motivating others Desire to learn and grow into an exceptional business leader Highest level of integrity and management of confidential information MS Office knowledge (Outlook, Word, Excel, PowerPoint) Willingness to travel for on-the-job training

Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal candidate will have a strong background in IFS Applications and will be responsible for analyzing business processes, gathering requirements, and supporting our clients. This role requires attention to detail, and excellent written and verbal communication skills to support the TT internal team as well as the customer. This individual will join the team as a key technical interface with the customer. Excellent and professional communications are always paramount. NOTE: This position requires access to technologies and hardware subject to US national Security based export control requirements. All applicants must be US Citizen (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. NO Company Sponsorship offered. Key Responsibilities: Gathering and refining requirements from Customers Entering Requirements & Acceptance Criteria into JIRA Clarification of requirements with the Development Manager for handing off to the development team Resolve blockers to development from customers Operating within the Agile development process Work with the customer and development team on defining CR and system level test plans Help create the paradigm shift to include the new continuous testing environment Supporting, creating and obtaining SME approval for test plans Report progress metrics to Program Lead / Manager and to the IPT Delivery of functional specs as required Lead by Example: Champion adherence to the Product Development Workflow per our ORCA processes Qualifications and Skills: Experience: 1-3 years of experience as a Business Analyst supporting IFS ERP or similar enterprise systems. Education: Bachelor's degree in Information Systems, Business, Engineering, or a related field preferred. Soft Skills: Strong analytical and problem-solving abilities. Familiar with Software Development Life Cycle Familiarity with YouTrack and Agile development processes Able to support off-site testing at customer locations Ability to work well in a team environment and at times in fast-paced and dynamic situations when deployed to test sites Excellent communication, documentation, and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Why Join Us? Opportunity to work with a dynamic and collaborative team. Exposure to diverse industries and impactful projects. Competitive compensation and professional growth opportunities. Offer contingent upon successful completion of a background check and drug screen.

Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal candidate will have a strong background in IFS Applications and will be responsible for analyzing business processes, gathering requirements, and supporting the implementation and optimization of IFS ERP solutions for our clients. This role requires a deep understanding of enterprise resource planning processes and the ability to bridge the gap between business needs and technical solutions. NOTE: This position requires access to technologies and hardware subject to US national Security based export control requirements. All applicants must be US Citizen (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. NO Company Sponsorship offered. Key Responsibilities: Collaborate with stakeholders to analyze, document, and translate business requirements into functional specifications within IFS ERP. Support the design, configuration, and testing of IFS modules to ensure alignment with business objectives. Conduct business process mapping and gap analysis to identify improvement opportunities. Provide expertise on core ERP processes such as procurement, finance, manufacturing, projects, supply chain, and service management. Assist in system testing, data validation, and user acceptance activities. Develop documentation, including business requirements, test scripts, and training materials. Deliver end-user training and ongoing functional support post-implementation. Collaborate with technical teams to ensure successful data migration, integration, and reporting efforts. Stay informed on IFS product updates and industry best practices to support continuous improvement initiatives. Qualifications and Skills: Experience: 1-3 years of experience as a Business Analyst supporting IFS ERP or similar enterprise systems. Education: Bachelor's degree in Information Systems, Business, Engineering, or a related field. Technical Skills: Working knowledge of IFS Applications across one or more ERP modules. Familiarity with IFS configurations, workflows, and reporting tools. Understanding of SQL, Crystal Reports, or data analysis tools is a plus. Industry Knowledge: Experience in industries such as manufacturing, services, energy, or other enterprise-focused sectors is preferred. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication, documentation, and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Certifications: IFS certifications or Business Analysis credentials (e.g., CBAP, PMI-PBA) are a plus. Why Join Us? Opportunity to work with a dynamic and collaborative team. Exposure to diverse industries and impactful projects. Competitive compensation and professional growth opportunities. If you are passionate about analyzing and optimizing business processes through IFS ERP, we encourage you to apply! Offer contingent upon successful completion of a background check and drug screen.

> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Sr Business Analyst (Long Distance Service Lines)- 90403022 - Washington Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary The Sr. Business Analyst - Long Distance (LD) plays a critical role in enabling commercial performance and customer experience improvements across Amtrak's Long Distance Service Line (~15 routes, ~$800M revenue). This position goes beyond data analysis to include process support, strategic enablement, project coordination, and stakeholder engagement. The analyst will help run the LD performance-management cadence, translate strategic priorities into actionable workstreams, and provide insights that drive decision-making. The role requires strong analytical skills combined with the ability to manage processes, coordinate cross-functional initiatives, and communicate effectively with diverse stakeholders. Essential Functions * Support weekly and monthly performance reviews by preparing insights, documenting outcomes, and tracking action items. * Translate Sr. Manager priorities into actionable workstreams and charters. * Assist in preparing LD sections of the Annual Operating Plan (AOP) and Five-Year Plan. * Track and validate initiatives aimed at improving customer experience (e.g., on-time performance, cleanliness, Food & Beverage satisfaction). * Monitor benefit realization for P&L, revenue, ridership, and CSI improvement initiatives. * Support Sr. Manager in managing timelines, deliverables, and risk tracking for LD projects (schedule optimization, pricing pilots, fleet strategy). * Prepare materials for stakeholder updates and leadership reviews. * Contribute to evaluation of business cases and prioritization of investments. * Track progress against P&L, revenue, operating and capital targets. * Serve as a liaison for data and insights during cross-functional meetings. * Communicate findings and recommendations clearly to diverse audiences. Minimum Qualifications * Bachelor's Degree or equivalent combination of education, training and/or relevant experience. * Plus 3 years of relevant work experience. * Strong analytical and problem-solving skills; proficiency in Excel and BI tools (Power BI, Tableau). * Excellent written and verbal communication skills; ability to present insights clearly to stakeholders. * Detail-oriented with ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications * Experience in transportation, travel, or hospitality industries. * Familiarity with KPI frameworks and performance-management processes. * Exposure to cross-functional project work and enterprise planning cycles. * Prior railroad industry experience. * 5 years of relevant work experience. Knowledge, Skills, and Abilities * Skilled in creating clear business problem statements * Ability to address and solve complex problems * Strong analytical skills to identify root causes and shared organizational understanding * Active voice and contributor to the synthesis of information to create solutions * Excellent verbal and written communication skills to drive alignment towards a shared vision * Strong interpersonal skills * Highly skilled at self-organization and outcome oriented * Keen process management and problem-solving skills * Ability to work independently as well as collaboratively and be a self-starter * Proficient in PC-based software applications including Microsoft Office Suite with strong knowledge in Excel The salary/hourly range is $78,600.00 - $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. Requisition ID:165691 Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak. Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>

We are seeking a motivated and dynamic Business Operations & Research Analyst Intern to join our Summer 2026 Internship Program. This intern will support our U.S. Energy division and have a unique opportunity to gain hands-on experience across multiple functional areas, contributing to various projects and initiatives that will help launch our innovated EV charging solution Volt Vault from an early stage to a mature program. This intern will work closely with professionals from departments such as Operations, Marketing, Supply Chain, and customer service, gaining a holistic view of how different business functions collaborate to achieve corporate goals. Volt Vault Link: ******************************************************************** RESPONSIBILITIES Project Support: Assist in the planning, execution, and monitoring of key initiatives across departments. This may include market research, process improvement, data analysis, and product development. Cross-Functional Collaboration: Work with different teams to understand their roles and responsibilities. Provide support for projects that span multiple areas such as new product launches, supply chain optimization, and marketing campaigns. Data Analysis & Reporting: Gather and analyze data to help make informed decisions. Create reports and presentations for stakeholders to track project progress and outcomes. Process Improvement: Assist in identifying areas for operational efficiency and recommend solutions to streamline processes within manufacturing, distribution, or customer service. Supply Chain Management: Support in logistics planning, procurement, and inventory control, ensuring smooth coordination between suppliers and internal teams. QUALIFICATIONS Current student pursuing a degree in Business, Engineering, Marketing, Supply Chain, Operations, Sales or a related field. Junior or Senior status preferred. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills with the ability to collaborate across departments. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Detail-oriented with a passion for learning and contributing to team efforts. Ability to manage multiple tasks and prioritize in a fast-paced environment. A self-starter with the ability to work independently and as part of a team. DIVISION: U.S. Energy U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.

We are seeking a Business Intelligence Analyst Intern for our Summer 2026 Internship Program. This intern will support our U.S. AutoForce division's finance team. U.S. Venture's Internship Program runs May - August. Dates may vary based on individual class schedules. This position is located in Appleton, WI and will start at 1025 West Navitus Dr, Appleton, WI 54913. We are excited to be transitioning to our new corporate headquarters during this internship timeframe and this position will eventually be located at 222 W College Avenue, Appleton, WI 54911.JOB RESPONSIBILITIES Interpret data, analyze results using statistical techniques and provide ongoing reports Acquire data from primary or secondary data sources and maintain databases/data systems Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct problems Use tools like Power BI to visualize data to create insightful reporting Work with management to prioritize business and information needs Locate and define new process improvement opportunities QUALIFICATIONS Current student pursuing a Bachelor's in Data Science, Statistics, Computer Science or related field. Junior or Senior status preferred. Experience with reporting packages (Tableau, Microsoft Power BI), databases, and programming (SQL, R, Python, SAS, SPSS) Knowledge of statistics and experience using statistical packages for analyzing datasets Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Ability to write queries, generate reports, and present findings Strong communication and facilitation skills Good planning and organizing skills DIVISION: U.S. AutoForce U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.

PRIMARY FUNCTION: The Business Systems Analyst designs and configures software programs utilizing knowledge of software programs and business strategies to help the company maximize productivity and communication through business systems. This role leads discussions with management to determine process needs, designs and develops software based on those needs and develops and delivers end user training. RESPONSIBILITIES AND TASKS: Analyze current business processes including reviewing and analyzing the effectiveness and efficiency, develop and make recommendations for improvement or further leveraging to appropriate personnel based on current industry standards Gather requirements, perform gap analysis and create documentation of detailed user/ business requirements to facilitate proto-typing, configuration, and development of functional reports Create systems models, specifications, diagrams, and charts, documenting processes to formalize solution blueprint, to provide direction to system programmers Partner with end users to develop business test cases and test scripts, including performing in-depth testing with end users to facilitate acceptance testing, for new and modified systems Lead discussions with internal leaders, system owners, and end users to understand, define business, financial and operations requirements and systems goals. Identifies and resolves systems issues to develop strategies to improve or further leverage systems Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization; develop and document all business practices Delegate work to team members or end users as needed to ensure work is efficiently completed Act as lead collaborative team member to foster accountability; offer coaching to team members when asked Collaborate with team members and Project Manager to establish project plans, work breakdown schedules, and time estimates for assigned projects, report status on assigned project tasks in a timely manner Create and deliver end user training to ensure end users fully understand revised, upgraded, and new systems Understands complex processes that span over multiple functional areas in detail and at a high level; is typically considered the subject matter expert (SME) for a system or process Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: Bachelors' degree in business administration, computer science, accounting, management information systems or other related field from an accredited institution A combination of education and experience may be substituted for degree Certification: APIC's, CPM, PMP a plus EXPERIENCE AND SKILLS: Minimum five (5) years' applicable related experience in the design, development, and implementation of software and hardware solutions, systems, or products and core software applications such as ERP systems, , Supply Chain planning tools, warehouse management systems, and EDI BizTalk, SQL Server Working technical knowledge of SQL programming language, current software, protocols, and standards, including Citrix Demonstrated leadership skills with the ability to influence leaders and end users. Ability to effectively communicate ideas in both technical and user-friendly language through written and verbal forms to gather information for business and report creation Knowledge surrounding project management, strongly developed organizational and time management skills as well as the ability to prioritize multiple projects while still meeting deadlines Well-developed problem-solving skills Ability to coordinate, lead, create, and present training documentation, reducing highly technical information to a level where end-users can easily understand SAFETY REQUIREMENTS: Follow departmental and company safety policies and programs Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: Ability to remain stationary for extended periods utilizing computer equipment We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsible for collaborating with business stakeholders to drive strategic technology initiatives and optimize organizational systems. This role involves identifying, configuring, deploying, and maintaining applications to meet business needs while ensuring seamless integration across key systems, including Dynamics 365 Finance & Operations (Dynamics 365FO), SharePoint, and Azure Data Management. Additionally, the Senior Analyst provides thought leadership in process improvement, project planning, and system governance. Essential Duties and Responsibilities Leads strategic discussions with cross-functional stakeholders to define and prioritize system requirements and enterprise-level solutions. Acts as a trusted advisor to business leaders, guiding decision-making on technology investments to align with organizational goals. Mentors and guides junior analysts and team members, fostering skill development and professional growth. Develops and maintains a systems architecture roadmap, aligns technology solutions with organizational goals, and oversees multi-year technology planning. Oversees end-to-end project management for system implementations, including managing risks, timelines, and stakeholders for successful delivery. Leads change management efforts for system implementations and upgrades, including stakeholder communication and impact analysis. Designs and implements advanced configurations and customizations for enterprise systems to optimize business processes. Collaborates with IT teams to enforce data security protocols, compliance requirements, and best practices in data management. Comply with company Information Security requirements and policies. Manages vendor relationships, including negotiation, performance tracking, and ensuring adherence to SLAs (Service Level Agreements). Leads training initiatives for users at all levels, promoting organizational adoption of technology solutions. Monitors and evaluates system performance metrics to identify inefficiencies, propose targeted improvements, and implement enhancements that optimize functionality and user experience. Continuously researches emerging technology trends and best practices in the field to recommend system improvements and enhancements. Maintains regular attendance including being at work, being on time to work, and working full shifts. Other duties may be assigned. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Greenpoint Core Competencies Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation. Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods. Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance. Initiative - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests. Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Job Core Competencies Planning & Organization - Prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, sets goals and objectives, works in an organized manner. Use of Technology - Demonstrates required skills, adapts to new technologies, troubleshoots technological problems, uses technology to increase productivity, and keeps technical skills up to date. Analytical Skills - Synthesizes complex or diverse information, collects and researches data and uses intuition and experience to complement data. Summary of Education, Experience & Certification The ideal candidate should possess a Bachelor's degree in a relevant field (such as Information Technology, Computer Science, Business Administration, etc.), and a minimum of five years of experience in a role similar to Business Systems Analyst. Preferred qualifications include advanced expertise in administering Dynamics 365FO, SharePoint, and Azure Data Management. US Person Required - this position requires special access. A US Person is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes. Required Knowledge, Skills & Abilities Ability to analyze business requirements and translate them into actionable IS (Information Systems) solutions. Strong problem-solving skills with a critical thinking approach to address challenges during system implementation and integration. Proficient project management skills, including the management of timelines, resources, and stakeholders to ensure successful project delivery. Technical proficiency in one or more of the following applications: Dynamics 365FO, MS Power Platform, SQL Server, MS Office, SharePoint, and Azure Data Management stack. Proven experience in creating and maintaining software environments, involving development in a test setting and subsequent transition to production. Familiarity with various operating systems, accounting software, databases, design tools, HR software, internet/intranet solutions, application development tools, CRM software, project management software, and office productivity software. Demonstrated adaptability to evolving technology landscapes and changing business requirements, coupled with a commitment to continuous learning and growth. Exceptional verbal and written communication skills, enabling effective interaction with both technical and non-technical stakeholders. Strong background in customer service and adeptness in technical writing. Proficiency in comprehending and interpreting business periodicals, professional journals, technical procedures, and governmental regulations, with the ability to write reports, business correspondence, and procedure manuals. Capacity to address practical problems and navigate situations with limited standardization, interpreting instructions in written, oral, diagram, or schedule form. Willingness to travel as necessary. Availability to be on call as required for system issue resolution. Flexibility to work outside of regular business hours, when necessary. Capacity to maintain focus and remain seated for extended periods, with the ability to lift up to 25 pounds occasionally. The expected WA salary range for this position is between $82,000.00 - $113,000.00 USD. Actual compensation will be determined based on experience, education, location, and other factors permitted by law. Our suite of comprehensive benefits includes health care (medical, dental and vision), life insurance, paid time off and a 401(k) savings plan with company match. About Greenpoint Technologies Greenpoint delivers nose-to-tail VIP Jet aircraft interiors for private clients and Heads-of-State. We are proud to be known in the aerospace industry for our design and engineering innovation, award-winning company culture, and on-time delivery of our beautiful products. We use leading-edge tools and employee-built processes to deliver extraordinary, one-of-a-kind custom aircraft interiors. It's complex work, but we work smart. In return for hard work, collaboration, and creativity, our people experience a culture custom built for high achievers: Big jobs and stretch assignments. High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership. Ability to make a big, visible impact on the end product. We welcome diverse contributions and provide equal employment opportunities to all individuals without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

The BOA is focused on supporting delivery in their squad or project by clarifying requirements, removing obstacles and facilitating workflow and helps ensure the promised outcomes are delivered. They are a blend of business analyst, scrum master, project manager, document writer and cat herder. They are not just an old school business analyst that simply acts as a middleman creating large requirements documents. They are also not purely a hands-off scrum master that only facilitates decisions but has no skin in the game. Likewise, they are not just a single dimensioned project manager focused only on go-live and not value delivery afterwards. They are pragmatic leaders that understand the business strategy and our strategic intent and help ensure the squad is able to deliver the maximum business value possible. They are great communicators and work as bridges between the product owner, project managers, stakeholders and the squad. They facilitate the squad planning and retrospectives to ensure the squad is delivering reliably and is constantly improving. The squad does not report to them, and they must be the champions of building a self-managing team and not creating a single point of failure in themselves. Responsibilities * Work with product owner and squad/project to groom and prepare the backlog into stories ready to be worked on * Facilitate squad/project planning * Ensure squad/project follows the Atlas system of work * Works closely with the portfolio team to support planning and updates * Facilitates communication between all key squad stakeholders * Facilitates and champions squad/project delivery rituals (e.g. scrum ceremonies etc) * Champions a self-managing team culture * Facilitates workshops for clarifying problems, identifying solutions and driving aligned decision making * Ensures decisions and key milestones are well documented * Ensures squad/project artifacts are effective and well organized * Documents process maps and value streams * Able to research topics and produce white papers or decision papers to support decisions * Supports squad in developing and maintaining suitable delivery metrics * Support Application Development Chapter Lead in implementing an engineering culture * Support Portfolio Senior Director in implementing an adaptive human centric system of work * Coordinate activities of junior BOAs Qualifications * Degree or equivalent experience * 3+ years of experience as a business analyst, project manager, scrum master or product manager * 1+ years' experience in an agile delivery culture * Experience with ERPs or Enterprise Platforms as a product is a plus * Experience delivering applications within an automated CI/CD SDLC is a plus * Airline or logistics experience an advantage but not essential Skills * Experienced influencer and story teller with good Oral/Written communication skills * Workshop facilitation * Flexibility to adapt to a fast-paced work environment * Critical thinking skills * Self-motivated * Team player * Able to support building a high performing team culture * Able to coach more junior team members Special demands: * The role will require frequent (~monthly) domestic travel and occasional (annually) international travel Salary Range: $83,000 - $113,000 #GH19 #LI-Hybrid #LI-20 Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ****************************************** To view our Pay Transparency Statement, please click here: Pay Transparency Statement "Know Your Rights: Workplace Discrimination is Illegal" Poster The "EEO Is The Law" Poster "Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission The "EEO Is The Law" Poster

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External Primary Responsibilities Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, testing, and end user support. Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. Continually look for ways to drive SAP accounting best practices. Work as a liaison and subject matter expert between SAP and business owners for quarterly system updates, root cause analysis, and solution recommendations. Analyze business cases to measure adherence to standardized practices and data governance standards. Qualifications Bachelor's degree in Computer Science, Management Information Systems, or related field, along with 2 plus years of experience is required. Working knowledge of SAP Employee Central Payroll strongly preferred. Knowledge in SAP SuccessFactors Employee Central preferred. Strong communication, computer and organizational skills are necessary. Minimal travel required. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External Primary Responsibilities * Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, testing, and end user support. * Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. Continually look for ways to drive SAP accounting best practices. * Work as a liaison and subject matter expert between SAP and business owners for quarterly system updates, root cause analysis, and solution recommendations. * Analyze business cases to measure adherence to standardized practices and data governance standards. Qualifications * Bachelor's degree in Computer Science, Management Information Systems, or related field, along with 2 plus years of experience is required. * Working knowledge of SAP Employee Central Payroll strongly preferred. * Knowledge in SAP SuccessFactors Employee Central preferred. * Strong communication, computer and organizational skills are necessary. * Minimal travel required. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Lima Nearest Secondary Market: Findlay Job Segment: SAP, ERP, Business Analyst, Warehouse, Forklift, Technology, Manufacturing

As a Senior IT Analyst, you will use your subject matter expertise to serve as a technical lead to the team responsible for Community Transit's ongoing systems administration and day-to-day operations of business technology systems, as well as the delivery and support of Community Transit's mid-tier and end-point technical infrastructure, including PeopleSoft platforms. You will resolve complex technology issues and suggest and support process improvements for the IT team and the agency. You are expected to self-manage, prioritize, and complete assigned tasks under little to no supervision. Essential Duties Design, build, implement, maintain, and support complex infrastructures including PeopleSoft HCM (Human Capital Management) and FSCM (Financial Supply Chain Management). Perform complex system audits and ensure systems are functioning as expected. Act as team, project, or technical lead. Provide technical instruction, training, and mentorship. Review the work of lower-level analysts on a broad array of systems or technologies. Deconstruct work into tasks and identify and assign appropriate resources. Create complex reports, presentations, and documentation. Develop meeting agendas and lead meeting discussions. Capture and track actionable items to completion. Lead communications between internal and external customers and vendors in support of technology systems. Integrate new technology into the existing corporate technology ecosystem. Prepare and maintain architecture and design configuration, and ensure documentation is updated accordingly. Provide input into the development of policies and procedures to achieve client or organizational goals. Collect feedback and implement changes to improve the user experience. Perform other duties of a similar nature or level. Requirements Minimum Qualifications 9 years of experience working in Information Technology, troubleshooting and diagnosing hardware, software, and network problems. (A bachelor's degree in a related field may substitute for 4 years of experience.) 7 years of experience providing full system support on complex customer-facing technology. 5 years of experience administering and supporting systems, primarily PeopleSoft. Ability to work outside normal business hours to support critical systems and transit applications, as required. An equivalent combination of education and experience to successfully perform the job duties is also accepted. Knowledge Requirements Demonstrated knowledge in designing, building, implementing, and maintaining complex system infrastructures. Project management life cycle, techniques, and methodologies. Digital security best practices. Troubleshooting techniques. IT trends and innovative solutions. IT ticketing system process. Electronic mail processing and enterprise systems administration. Desktop operating systems. Microsoft Office applications, installation, configuration, administration, and PC hardware support. IT operations and practices. Backup and recovery, networking, security, and telephony operation and administration. Skill Requirements Fostering an inclusive workplace by upholding Community Transit's core values in support of the organization's vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions. Leading, coaching, and mentoring. Customer service. Using emotional intelligence to navigate complex group dynamics. Managing multiple tasks simultaneously and effectively and adjusting to changing priorities. Investigating, troubleshooting, and problem-solving. Effective written and oral communications that are timely, relevant, concise, and clearly outline necessary actions. Presenting technical and non-technical information to audiences with varying levels of technical expertise. Ability to think critically, identify strengths and weaknesses and alternate solutions, conclusions, or approaches to problems. Working effectively both independently and as part of a team, at times with limited supervision. Attention to detail. Exercising good judgment, to discern when to take problems to a higher authority for resolution or guidance Process improvement. Project and Data management. Self-management. Taking initiative, ownership, and accountability. Experience with PeopleSoft upgrades and data migration. Familiarity with PeopleSoft Application Designer, PeopleCode, and PeopleSoft Query. Understanding of PeopleSoft data integration and Oracle BI Publisher. Preferred Knowledge and Skills Certification in ITIL Framework. Experience providing administration and support to 7 x 24 production systems. Experience working with a virtual-based infrastructure. Transit business and policy knowledge relating to customer service practices. Strong Database Knowledge: Proficiency in Oracle and SQL Server database management, optimization, and troubleshooting. Base Benefits & Payroll Functionality: Experience supporting base benefits and payroll functionality within PeopleSoft. ETL Tools: Experience with Azure Data Factory or SSIS for data integration. Working Conditions Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally. Application and Selection Process Only on-line applications accepted. Priority review given to applications received by 8/15/25. Applicants for this job may be considered for other openings up to six months after the date this position is filled. Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests. Employee Benefits Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year. Full list of all benefits and details can be found here. If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected. Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.