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Managing Supervisor jobs at UPS - 1311 jobs

  • Customer Success Supervisor - Signature - Solon, OH

    UPS 4.6company rating

    Managing supervisor job at UPS

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** _This position will support a territory including Solon, OH and Maple Heights, OH_ **Summary** The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. **Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan.** **Key Responsibilities** **Issue Management** + Serve as the primary point of contact and advocate for assigned accounts. + Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. + Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. **Value Creation / Proposals** + Proactively engage existing customers to enhance value and prevent churn. + Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. + Identify low-touch upsell opportunities and guide customers to resources for additional value. + Develop strategies for upselling / cross-selling opportunities to drive account growth. + Drive product adoption and educate customers on products and services. **Territory Management** + Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. + Monitor customer health metrics to measure satisfaction and prevent churn. **Feedback Collection** + Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. **Qualifications** + 0-4 years in customer success, support, or related customer-facing roles. + SMB account management experience. + Ability to manage multiple customer engagements through strong organizational skills. + Data-driven mindset. + Excellent written communication skills. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. **Pay Range:** The salary range for this position is $61.620,00/year to $107.880,00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.
    $41k-51k yearly est. 34d ago
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  • Supervisor, Freight Operations

    XPO Inc. 4.4company rating

    Columbus, OH jobs

    will primarily be an outbound shift position, M-F from 12:00 pm - 9:30 pm What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience 2 years of supervisory experience LTL industry experience Positive attitude with the ability to multitask and motivate your team Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job About the Freight Operations Supervisor job Pay, benefits and more: Competitive compensation package Full health insurance benefits available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan What you'll do on a typical day: Lead and supervise all aspects of freight operations Develop and implement strategic work procedures to meet the evolving demands of the department Evaluate, manage, assign and supervise workloads and tasks Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions Ensure production goals are met by managing tonnage, payroll and other administrative functions Plan hourly employee schedules to meet daily operations goals and lower costs Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance Ensure customer freight is processed, handled, loaded and delivered timely and damage free Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies Effectively direct a team to consistently meet or exceed productivity goals Make recommendations regarding hiring, suspension and termination Develop and present action plans to improve load average and model compliance Participate in internal safety and engagement committees Train employees on safety rules and processes Monitor and maintain organization within the shift to ensure safety and productivity Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center Act as a champion of XPO values by demonstrating them and holding your team to the same high standards Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Walk and stand for extended periods on a loading dock that is not climate controlled Work outside in inclement weather Annual Salary Range: $59,202 to $74,003. Actual compensation may vary due to factors such as experience and skill set. In addition to base salary, employees may be eligible for a sign-on bonus, annual and long-term incentive awards, and an equity buyout award. This is an incentive-based position, which may include bonuses, incentive or commission plans. About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Columbus Job Segment: Logistics, Operations Manager, Payroll, Supply Chain, Manager, Operations, Finance, Management Apply now "
    $59.2k-74k yearly 3d ago
  • Supervisor, Customs

    Syncreon 4.6company rating

    Palmetto, GA jobs

    Syncreon/DP World is currently seeking an experienced Customs Supervisor for Friday-Sunday 1st shift in Palmetto, GA. Interested in joining a growing team in the 3PL industry? Apply today! About the Role How you will contribute Manage all daily customs and compliance activities within the region. Supervise and lead the Customs department. Maintain requirements regarding Authorized Economic Operator license and perform internal audits on the applicable customs processes. Set-up and maintain a quality system for internal and external purposes. Assist, advise and help the Manager, Customs & Trade Affairs and Business Units with all customs and related operational matters Ensure and maintain that overall compliance with local legislation/regulation is conducted as a policy regarding our clients and within our internal organization. Generate, monitor and regularly check the Monthly periodic declaration and other type of customs declarations submitted to the customs authority. Identify cost savings opportunities and make recommendations to support them Lead projects, advise, guides and implement them accordingly. Other duties as assigned Your Key Qualifications College degree required. Experience in a supervisory role within a customs environment. Knowledge of national and local Customs/Tax regulations/legislation (incl. valuation, classification and special trade programs). Strong knowledge of customs procedures/regimes and know how to interpret them. Good communication and analytical skills. Proficient using MS Office applications and experience using computerized customs systems. Experience of reviewing customs compliance and negotiating with customs/tax authorities. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Logistics, Supply Chain, Supply, Manager, Operations, Management
    $32k-43k yearly est. 5d ago
  • Supervisor, Customs

    DSV Road Transport 4.5company rating

    Charlotte, NC jobs

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Charlotte, Coliseum Centre Dr Division: Air & Sea Job Posting Title: Supervisor, Customs Time Type: Full Time Summary The Customs Supervisor will oversee and manage the customs operations of the company, ensuring compliance with customs regulations, laws, and procedures. The candidate will be responsible for leading a team of customs specialists, ensuring that all customs entries are processed accurately and timely, and providing exceptional customer service to clients. Duties and Responsibilities Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures Lead and manage a team of customs specialists, providing guidance, support, and training as needed Process customs entries and clearances for import and export shipments Monitor and manage the timely processing of customs entries to avoid any delays or penalties Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes Ensure all customs-related documentation is accurate, complete, and in compliance with regulations Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly Educational background / Work experience Bachelor's degree in a related field such as logistics, supply chain management, or international business Additional certification in customs or logistics is a plus At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role Knowledge of customs regulations, laws, and procedures Experience working with customs officials, brokers, and other stakeholders Strong understanding of import and export processes and documentation requirements Skills & Competencies Excellent leadership and management skills Strong attention to detail and ability to analyze and interpret complex data Excellent communication and customer service skills Ability to work under pressure and meet tight deadlines Strong problem-solving and decision-making skills Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) * Manage a team of customs specialists Preferred Qualifications Strong knowledge of customs regulations and procedures in the region where the company operates Experience working with the Automated Commercial Environment (ACE) system Familiarity with trade agreements such as NAFTA, CAFTA, and TPP Experience working with cross-functional teams in a global environment Language skills * Fluent in English (oral and written) Computer Literacy * Proficient in Microsoft Office Suite * Experience with customs-related software and systems such as ACE and CustomsLink is a plus. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. For this position, the expected base pay is: $68,500 - $103,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $30k-41k yearly est. 5d ago
  • Supervisor, Customs

    DSV A/S 4.5company rating

    Charlotte, NC jobs

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Charlotte, Coliseum Centre Dr Division: Air & Sea Job Posting Title: Supervisor, Customs Time Type: Full Time Summary The Customs Supervisor will oversee and manage the customs operations of the company, ensuring compliance with customs regulations, laws, and procedures. The candidate will be responsible for leading a team of customs specialists, ensuring that all customs entries are processed accurately and timely, and providing exceptional customer service to clients. Duties and Responsibilities • Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures • Lead and manage a team of customs specialists, providing guidance, support, and training as needed • Process customs entries and clearances for import and export shipments • Monitor and manage the timely processing of customs entries to avoid any delays or penalties • Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes • Ensure all customs-related documentation is accurate, complete, and in compliance with regulations • Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have • Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary • Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly Educational background / Work experience • Bachelor's degree in a related field such as logistics, supply chain management, or international business • Additional certification in customs or logistics is a plus • At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role • Knowledge of customs regulations, laws, and procedures • Experience working with customs officials, brokers, and other stakeholders • Strong understanding of import and export processes and documentation requirements Skills & Competencies • Excellent leadership and management skills • Strong attention to detail and ability to analyze and interpret complex data • Excellent communication and customer service skills • Ability to work under pressure and meet tight deadlines • Strong problem-solving and decision-making skills Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) • Manage a team of customs specialists Preferred Qualifications • Strong knowledge of customs regulations and procedures in the region where the company operates • Experience working with the Automated Commercial Environment (ACE) system • Familiarity with trade agreements such as NAFTA, CAFTA, and TPP • Experience working with cross-functional teams in a global environment Language skills • Fluent in English (oral and written) Computer Literacy • Proficient in Microsoft Office Suite • Experience with customs-related software and systems such as ACE and CustomsLink is a plus. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. For this position, the expected base pay is: $68,500 - $103,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email Supervisor, Customs Charlotte
    $30k-41k yearly est. 5d ago
  • Support Manager, Inbound Vessel Close

    CMA CGM Group 4.7company rating

    Nashville, TN jobs

    APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment, and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France. The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land. SUMMARY DESCRIPTION: Responsible for supervising associate performance and participating in the daily activities performed by the Inbound Vessel Close department. Manage escalated issues for external and internal customers as well as any items delegated by management. Assure the proper training and execution for managing all IBVC tasks. Provide feedback, coaching and mentoring to staff members. RESPONSIBILITIES: Manage performance of team through annual performance evaluations and corrective action. Problem resolution Team Support, Coaching/Mentoring, Timesheet review Process Review Reporting MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED QUALIFICATIONS: High School Diploma or GED required Bachelor's degree preferred 1-3 years general experience 3-5 years industry experience ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: Work collaboratively with other departments and individuals Excellent and clear communication skills, both written and verbal Provide fair and open feedback Active listener Excellent judgment and decision making Time management - to manage one's own time and assist with the time of others Service-oriented Knowledge of principles and procedures for personnel recruitment, selection, training Understanding of the company's HR policies Come along on CMA CGM's adventure Nearest Major Market: Nashville
    $54k-95k yearly est. 5d ago
  • Operations Supervisor I (Customs)

    CMA CGM Group 4.7company rating

    Des Plaines, IL jobs

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Salary Range: $76,000-$78,000 YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $76k-78k yearly 4d ago
  • Operations Supervisor I (Customs)

    CMA CGM Group 4.7company rating

    Des Plaines, IL jobs

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Salary Range: $76,000-$78,000 Weekend Shift - Tuesday-Saturday, with a variable start time between 7:00 AM and 10:00 AM YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $76k-78k yearly 5d ago
  • Airline Senior Supervisor in Auston-Bergstrom International Airport (AUS SR SUP 2024 - A)

    Hallmark Aviation Services 4.3company rating

    Austin, TX jobs

    Hallmark Aviation is seeking a Sr. Supervisor for a prestigious airline. Sr. Supervisor will be responsible for airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Austin, TX (AUS) Required Skills REQUIREMENTS AND SKILLS NEEDED: Excellent LEADERSHIP abilities Excellent ORGANIZATIONAL skills Excellent focus on Customer and Client satisfaction Excellent Critical Thinking Ability and Analytical Skills Minimum 3 years Airline operational Experience preferred Minimum 2 years Airline Supervisor Experience preferred Minimum of Very Good rating on most recent evaluation Able to work under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Able to solve daily problems and make quick decisions within the operation (DBC, delays, cancellations, etc.) * Thorough knowledge of Airport Operations (arrivals, departures, ticket counter) Good Knowledge of Airline Reservations Must be flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Occasional lifting of up to 70 lbs. Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS
    $38k-51k yearly est. 5d ago
  • Operations Supervisor, Audio Visual - Fontainebleau Las Vegas

    AVC 3.7company rating

    Las Vegas, NV jobs

    The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Operations Management • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. • Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. • Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements. • Ensures flowsheets are updated and properly completed. • Works with team to establish coordinated communications for the management of events. • Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences). • Assists management in team member compliance with Operational Excellence. • Provides suggestions for scheduling and operational efficiencies accordingly. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore's Service Standards. • Maintains a positive relationship with all clients through effective communication. • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. • Monitors events and checks in on customers throughout the day. • Fosters and maintains the hotel/client relationship. • Assists management in team member compliance with Encore's Service Standards. Training/Staff Development • Assists in training technicians on all floor activities. • Assists in training technicians on the venue's operational standards and Encore's service and operational standards. • Serves as a mentor for new hires. • Provides guidance and understanding of technician career journey • Models and reinforces a positive working environment centered around company values. Event Technology • Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. • Troubleshoot technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. • Performs preventative maintenance on equipment to keep it presentable and in good working condition. • Leads the team in proper security, storage, transportation, and maintenance of equipment. • Participates in physical inventory count processes as requested. Job Qualifications • Bachelor's degree is preferred. • 3-5 years of customer service or hospitality experience is preferred. • 3-5 year of audio-visual experience is required. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* • Knowledge of technical theory. • Advanced problem-solving skills. • Experience leading workflow and team members. • A valid driver's license is required for team members in positions that may operate Company vehicles. • Additional DOT requirement may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Manages Ambiguity Drive Results • Directs Work • Achieves Goals See The Big Picture • Financial Acumen Value People • Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Physical Activities • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $47k-77k yearly est. 1d ago
  • Supervisor, Freight Operations

    XPO Inc. 4.4company rating

    Bensalem, PA jobs

    will primarily be an inbound position, M-F from 1:00 am - 11:00 am What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience 2 years of supervisory experience LTL industry experience Positive attitude with the ability to multitask and motivate your team Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job What you'll do on a typical day: Lead and supervise all aspects of freight operations Develop and implement strategic work procedures to meet the evolving demands of the department Evaluate, manage, assign and supervise workloads and tasks Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions Ensure production goals are met by managing tonnage, payroll and other administrative functions Plan hourly employee schedules to meet daily operations goals and lower costs Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance Ensure customer freight is processed, handled, loaded and delivered timely and damage free Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies Effectively direct a team to consistently meet or exceed productivity goals Make recommendations regarding hiring, suspension and termination Develop and present action plans to improve load average and model compliance Participate in internal safety and engagement committees Train employees on safety rules and processes Monitor and maintain organization within the shift to ensure safety and productivity Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center Act as a champion of XPO values by demonstrating them and holding your team to the same high standards Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Walk and stand for extended periods on a loading dock that is not climate controlled Work outside in inclement weather About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Philadelphia Job Segment: Logistics, Payroll, Operations Manager, Supply Chain, Manager, Operations, Finance, Management Apply now "
    $38k-63k yearly est. 5d ago
  • Operations Supervisor

    Courier Express 3.9company rating

    Norcross, GA jobs

    Courier Express Seeking Operations Supervisor / Transportation Courier Express is looking for a strong operations oriented team player with experience in a fast paced environment and the ability to coordinate between multiple facets of business. This position consists partially of an Operations Assistant (works side by side with the Operations Manager to accomplish daily goals) as well as working with the Driver Recruiter (Independent Contractor recruiting, driver coordinating and development). Monday thru Friday Day Shift $50k Primary Job Duties: Leads the warehouse staff in the daily operations and functions of the department. Ensures every delivery is assigned and accounted for. Ensures the Independent Contractors are properly uniformed and properly trained. Resolves customer and delivery issues. Supervises large accounts to monitor delivery status and customer satisfaction. Ensures the warehouse is clean, organized, secure and safe at all times. Reviews individual driver performance weekly such as cargo loss and claims. Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Provides feedback to management on the status of overall operations. Secondary Job Duties: Handles the process of coordinating and contracting new drivers, including but not limited to placing advertisements, answering ad responses, interviewing potential drivers, running background checks, and conducting orientation for new drivers. Acts as a liaison between the drivers and management and helps to resolve any issues. Maintains contact with the operations managers to stay alert as to the needs for new drivers. Education/Experience Preferred but not required: College degree and 2+ year's managerial experience in Transportation, Courier, or Distribution. Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Computer Skills Preferred: Microsoft Office Suite. Personal Skills Preferred: Attention to detail; Proactively minded; Able to work independently with minimum supervision; Excellent written and verbal communication; Multitasking; Time management.
    $50k yearly 4d ago
  • Flight Operations Supervisor

    Flexjet 4.5company rating

    Cleveland, OH jobs

    Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel. Flexjet, an award-winning organization that specializes in high end private jet travel, is seeking an experienced Flight Operations Supervisor to join our team! Flexjet currently operates over 250 aircraft with over 1,300 pilots located in 150 domiciles traveling both domestically and internationally! This position will be responsible for assisting with the daily management and support of the Company's crewmembers, its fleet, and the operation. The Flight Operations Supervisor will report directly to the Chief Pilot and requires the individual to reside in Cleveland, OH. DUTIES & RESPONSIBILITIES Assist in the daily management Flexjet Aircraft and all of its designated flight crews Manage and support line crewmembers Review aircraft performance calculations Support the Owners Services Department and the Sales Department as a technical resource Engage in proactive management of flight operations in conjunction with the Operational Control Center Work in conjunction with Assistant Chief Pilots in the development, implementation, and crew adherence to the company and aircraft specific Standard Operation Procedures (SOP) Assist with the development and maintenance of standard aircraft checklists SUPERVISORY RESPONSIBILITIES The Flight Operations Supervisor is responsible for conducting crew interviews and providing hiring recommendations; monitoring the assigned crewmembers training and checking events; monitoring crew performance and making recommendations for upgrades or recommendations for additional or remedial training; and addressing complaints and resolving problems. EDUCATION & EXPERIENCE Bachelor's Degree, in business or an aviation related field preferred; 2-4 years' experience within an aviation environment; 2-4 years of supervisory experience; equivalent combination of education and experience Have a strong understanding of FAR's in regard to Part 91, 121, or 135 airline operations Must be an ATP rated pilot The position requires a high degree of knowledge and understanding of the Company including Standard Operating Procedures, the Flight Operations Manual, and the Code of Federal Regulations applicable to Company operations REQUIRED SKILLS Excellent oral/written communication and problem resolution skills are required Candidate should work well and maintain a high level of professionalism in a fast-paced environment and be flexible to the changing needs of the business Must be detail oriented, highly self-motivated, and able to work productively independently or within a team Proficiency with Microsoft software applications and the aptitude to learn company specific software Proven leadership skills and positive demeanor to work effectively within the flight department and with other departments The Flight Operations Supervisor will be required to work a flexible schedule to include night and weekend duties Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.
    $35k-52k yearly est. 5d ago
  • Event Operations Supervisor - Audio Visual- EAST Miami Hotel

    AVC 3.7company rating

    Miami, FL jobs

    The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Operations Management • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. • Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. • Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements. • Ensures flowsheets are updated and properly completed. • Works with team to establish coordinated communications for the management of events. • Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences). • Assists management in team member compliance with Operational Excellence. • Provides suggestions for scheduling and operational efficiencies accordingly. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore's Service Standards. • Maintains a positive relationship with all clients through effective communication. • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. • Monitors events and checks in on customers throughout the day. • Fosters and maintains the hotel/client relationship. • Assists management in team member compliance with Encore's Service Standards. Training/Staff Development • Assists in training technicians on all floor activities. • Assists in training technicians on the venue's operational standards and Encore's service and operational standards. • Serves as a mentor for new hires. • Provides guidance and understanding of technician career journey • Models and reinforces a positive working environment centered around company values. Event Technology • Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. • Troubleshoot technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. • Performs preventative maintenance on equipment to keep it presentable and in good working condition. • Leads the team in proper security, storage, transportation, and maintenance of equipment. • Participates in physical inventory count processes as requested. Job Qualifications • Bachelor's degree is preferred. • 3-5 years of customer service or hospitality experience is preferred. • 3-5 year of audio-visual experience is required. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* • Knowledge of technical theory. • Advanced problem-solving skills. • Experience leading workflow and team members. • A valid driver's license is required for team members in positions that may operate Company vehicles. • Additional DOT requirement may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Manages Ambiguity Drive Results • Directs Work • Achieves Goals See The Big Picture • Financial Acumen Value People • Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Physical Activities • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-KL1 #INDEVT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $42k-67k yearly est. 1d ago
  • Cabin Service Supervisor

    Alliance Ground International, LLC 4.3company rating

    San Diego, CA jobs

    Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our Supervisor, Service, Retail, Team Member, Cleaning
    $40k-57k yearly est. 6d ago
  • Marine Team Lead

    T. Parker Host 3.8company rating

    Avondale, LA jobs

    Title: Team Lead, Marine Status: Full-time Reports To: Marine Operations Manager Supervises: Foremen, Operators and Laborers in specific areas In this position, the Supervisor, Marine will supervise and coordinate all workers engaged in the stevedoring operations for loading and discharging of bulk and break-bulk cargo. In addition, will serve as a liaison between the agency and terminal operations departments in order to ensure flawless customer service. Core Principles: All employees must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host Terminals. Our people are our greatest assets Their safety is our top priority We provide exceptional service We believe every relationship is important We are detectives, understanding all activities within our markets We know today's opportunities are tomorrow's growth We conduct all business with integrity We build on our legacy Essential Responsibilities and Duties: Advocates for proper safety through communication, administration, and compliance with all safety, operating, environmental and business procedures/standards, policies and management directives Monthly meetings with key stevedores Oversee gang structuring and ensure efficiency Safety meetings before every shift Observes safety and security procedures and uses equipment and materials properly. Work closely with terminal employees to ensure product transfers are completed in a safe and timely manner Develops skills of workers to stimulate a stronger/safer labor force Promotes teamwork and communication throughout the stevedoring operation Strengthens local ties and works with federal, state and local officials in a professional manner Work with other Host employees on projects related to Terminal Operations and business growth strategies Establish and grow new relationships constantly Studies stow plans to define sequence of loading operations, taking into consideration cargo space available, shipping instructions, and knowledge of cargo stowage Calculates number of hours, personnel, and equipment required for loading or unloading ship - places order for personnel and equipment Inspects load-test certificates of ship's cargo handling gear to make sure they meet safety regulations and that cargo will not exceed specified load capacity Inspects dock areas to make sure safety regulations are being observed Supervises workers engaged in checking and loading cargo to make sure that cargo is loaded in specified sequence in accordance with shipping instructions Prepares report of stevedoring activities such as time, hours, personnel, cargo handling gear used, and submits report to respective department Perform other duties as assigned Skills & Requirements Qualifications
    $39k-75k yearly est. 5d ago
  • Marine Team Lead

    T. Parker Host 3.8company rating

    Westwego, LA jobs

    Title: Team Lead, Marine Status: Full-time Reports To: Marine Operations Manager Supervises: Foremen, Operators and Laborers in specific areas In this position, the Supervisor, Marine will supervise and coordinate all workers engaged in the stevedoring operations for loading and discharging of bulk and break-bulk cargo. In addition, will serve as a liaison between the agency and terminal operations departments in order to ensure flawless customer service. Core Principles: All employees must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host Terminals. Our people are our greatest assets Their safety is our top priority We provide exceptional service We believe every relationship is important We are detectives, understanding all activities within our markets We know today's opportunities are tomorrow's growth We conduct all business with integrity We build on our legacy Essential Responsibilities and Duties: Advocates for proper safety through communication, administration, and compliance with all safety, operating, environmental and business procedures/standards, policies and management directives Monthly meetings with key stevedores Oversee gang structuring and ensure efficiency Safety meetings before every shift Observes safety and security procedures and uses equipment and materials properly. Work closely with terminal employees to ensure product transfers are completed in a safe and timely manner Develops skills of workers to stimulate a stronger/safer labor force Promotes teamwork and communication throughout the stevedoring operation Strengthens local ties and works with federal, state and local officials in a professional manner Work with other Host employees on projects related to Terminal Operations and business growth strategies Establish and grow new relationships constantly Studies stow plans to define sequence of loading operations, taking into consideration cargo space available, shipping instructions, and knowledge of cargo stowage Calculates number of hours, personnel, and equipment required for loading or unloading ship - places order for personnel and equipment Inspects load-test certificates of ship's cargo handling gear to make sure they meet safety regulations and that cargo will not exceed specified load capacity Inspects dock areas to make sure safety regulations are being observed Supervises workers engaged in checking and loading cargo to make sure that cargo is loaded in specified sequence in accordance with shipping instructions Prepares report of stevedoring activities such as time, hours, personnel, cargo handling gear used, and submits report to respective department Perform other duties as assigned
    $39k-75k yearly est. 5d ago
  • Dock Team Lead

    DSV Road Transport 4.5company rating

    Pflugerville, TX jobs

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Pflugerville, 600 New Meister Ln Division: Solutions Job Posting Title: Dock Team Lead Time Type: Full Time . DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $45k-86k yearly est. 5d ago
  • Dock Team Lead

    DSV A/S 4.5company rating

    Pflugerville, TX jobs

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Pflugerville, 600 New Meister Ln Division: Solutions Job Posting Title: Dock Team Lead Time Type: Full Time DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email Dock Team Lead Pflugerville
    $45k-86k yearly est. 5d ago
  • Transportation Team Lead

    DSV Road Transport 4.5company rating

    Henderson, NV jobs

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Henderson, Bermuda Rd. Division: Solutions Job Posting Title: Transportation Team Lead Time Type: Full Time . DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $35k-66k yearly est. 5d ago

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