Product Director jobs at UnitedHealth Group

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: - Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. - Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. - Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. - Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. - Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. - Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. - Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You - Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. - Ability to oversee new product development from ideation through launch and ongoing optimization. - Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. - Exceptional communication skills with experience engaging executive stakeholders. - Data-driven mindset with experience in A/B testing and analytics implementation. - Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. - Comfortable working across multiple business units, including Product, Engineering, and Analytics. - Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) - Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. - 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. - Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). - Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications - Ownership of APIs/SDKs with versioning/deprecation and compatibility management. - Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. - Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: - Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. - Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. - Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. - Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. - Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. - Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. - Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You - Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. - Ability to oversee new product development from ideation through launch and ongoing optimization. - Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. - Exceptional communication skills with experience engaging executive stakeholders. - Data-driven mindset with experience in A/B testing and analytics implementation. - Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. - Comfortable working across multiple business units, including Product, Engineering, and Analytics. - Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) - Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. - 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. - Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). - Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications - Ownership of APIs/SDKs with versioning/deprecation and compatibility management. - Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. - Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: • Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. • Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. • Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. • Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. • Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. • Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. • Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You • Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. • Ability to oversee new product development from ideation through launch and ongoing optimization. • Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. • Exceptional communication skills with experience engaging executive stakeholders. • Data-driven mindset with experience in A/B testing and analytics implementation. • Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. • Comfortable working across multiple business units, including Product, Engineering, and Analytics. • Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) • Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. • 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. • Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). • Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications • Ownership of APIs/SDKs with versioning/deprecation and compatibility management. • Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. • Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

**Become a part of our caring community and help us put health first** We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution. The Lead Product & Strategy Manager - Provider Practice Management role is a critical member of the multidisciplinary clinical initiatives team within Clinical Strategy and Analytics. This role is not a traditional software product manager role. Instead, it requires demonstrated expertise in healthcare delivery, provider performance improvement, operational redesign, and translating insights into actionable workflows for clinical practices. The Lead Product & Strategy Manager will work across clinical initiatives focused on reducing 30-day Plan All-Cause Readmissions (PCR). They will partner closely with high-performing and low-performing provider groups to identify clinical best practices, understand operational gaps, and design and operationalize provider-facing improvements that lead to measurable performance lift. They must be highly collaborative, able to work cross-functionally across Humana and external provider partners, and able to drive execution (not just strategy) in a fast-moving environment. **Key responsibilities of the position are as follows:** Best Practice Identification + Engage with high-performing provider groups to understand clinical workflows, transitional care processes, and operational drivers that contribute to lower readmission rates. + Conduct targeted discovery with low-performing providers to identify barriers, workflow breakdowns, staffing constraints, or data usability issues that inhibit execution of best practices. + Translate field insights into a clear set of best practices and operational playbooks that provider organizations can adopt to meaningfully reduce readmissions. Product & Insight Development + Partner with Clinical Analytics to understand key data patterns and root causes of readmissions and convert these signals into provider-friendly insights. + Lead the design and refinement of provider-facing data views (dashboards, insights, performance summaries) to ensure they are actionable, timely, and aligned to provider workflows. + Work with product leads and data teams to prioritize enhancements that make insights easier for providers to use - e.g., surfacing patients most likely to readmit, highlighting missed touchpoints, or flagging operational risk. Execution With Providers & Internal Stakeholders + Serve as the primary operational liaison with targeted provider groups, ensuring best practices are activated and sustained. + Co-develop and support rollout of interventions such as transitional care workflows, follow-up protocols, huddle tools, or care-team guidance that directly reduce readmission risk. + Work with enterprise partners (e.g., care management, clinical programs, analytics, population health) to ensure alignment and remove operational barriers to provider adoption. Strategy & Impact Measurement + Define the strategic roadmap for provider practice improvements related to PCR. + Set measurable targets, track provider engagement, and monitor performance lift over time. + Synthesize complex clinical, operational, and analytic information into clear recommendations for executive leadership. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree + 7 or more years of experience in population health strategy, health outcomes strategies and/or provider practice management OR 3 years of management consulting with additional 2-3 years of professional work experience + Strong understanding of transitional care management + Experience working directly with provider groups, clinical leaders, or care teams + Experience in advanced primary care or high-performance provider model organizations (e.g., ChenMed, Oak Street, Cityblock, Iora, CareMore) + Strong data literacy with demonstrated experience using analytics to drive operational insights + Excellent communication, relationship-building, and cross-functional collaboration skills + Ability to independently manage complex initiatives, work across departments, and drive execution without day-to-day oversight **Preferred Qualifications** + Background as a clinician (RN, NP, PA, MD, PharmD, or similar) + Experience with population health workflows and drivers of 30-day readmissions + Experience in management consulting and clinical practice (ideal but not required) + Expertise in provider workflow optimization, care transitions, or readmission reduction programs + Familiarity with EHR workflows and system integrations + Demonstrated ability to translate analytics into operationally executable solutions **Additional Information** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-02-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Senior Product Manager - Emerging Technologies leads strategy and execution for AI-driven solutions that transform healthcare operations. This role focuses on leveraging Generative AI to enhance efficiency, accuracy, and speed within Provider Operations and Coverage Review Ops. Responsibilities include rapidly gaining functional knowledge of business areas, collaborating with product designers, operations, and tech leads to define and deliver solutions, and ensuring alignment across Empowered Product Teams (EPTs). The position requires clearing roadblocks, maximizing AI capabilities, and driving value targets. The Emerging Technologies team operates in a fast-paced, matrixed environment, developing cutting-edge applications to reinvent internal workflows. Responsibilities Leads EPT(s) consisting of product, technology and operations to: Develop solution approach that is oriented to leadership vision Drive development of product to hit value targets Creates, maintains and presents Product Solution Design document, meant to provide a high-level picture of the product flow, technologies utilized and solution outcomes to leadership and matrix partners Identifies major risks and issues to product outcomes and partners with technology to mitigate and then resolve Drives synergies between products and EPTs they are aligned to Collaborates with Product Managers within the provider pillar to ensure alignment of solutions and capabilities Partners with AI Center of Enablement to: Define Generative AI integration strategy to solve complex problems Implement and Improve Generative AI capabilities Overcome obstacles as they arise in Generative AI deployment Qualifications Advanced degree in mathematics, statistics, analytics, computer science or alternative STEM field preferred; bachelor's degree required 5+ year of experience developing products and/or defining product strategy for technology-based products, experience with emerging technology strongly preferred 1+ experience with Generative AI powered applications; experience or a deep knowledge of Generative AI/Agentic Solutions preferred Proficiency in prompt engineering, AI agent architecture and LLM foundations Ability to evaluate problems and recommend solutions that have an appropriate problem-technology alignment and drive maximum value for business areas Fast learner, can quickly get up to speed in new area of work, going from zero knowledge to functional understanding Ability to work comfortably with all levels of management including senior and executive leadership Proven ability to navigate in an ambiguous environment to carve out a productive role and drive results Experience in the healthcare space, specifically the provider claims and/or provider data spaces If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Evernorth Health Services positions product management as a driver of innovation in healthcare technology. The mission is to reimagine care access by creating seamless, personalized, and efficient experiences. Product managers are expected to challenge the status quo, identify opportunities for value creation, and deliver sustainable solutions that improve health outcomes and customer satisfaction. Evernorth leverages advanced technology, data and intelligent design to simplify complex healthcare processes. Investments in digital transformation, automation, and AI-driven solutions enable scalable, secure, and customer-centric experiences. Product Manager, Client Installation & Experience Join Evernorth Health Services as a Product Manager for Client Installation & Experience, where you'll shape the onboarding journey for new and renewing clients. Your work will directly impact operational efficiency and client satisfaction, helping redefine how technology and process improvements connect clients to care. Responsibilities (Outcome-Focused): * Champion broker and client needs by identifying pain points and designing solutions that simplify onboarding and renewal. * Drive measurable outcomes by aligning product strategy with goals for reducing installation timelines and improving satisfaction. * Lead initiatives to enhance internal workflows, implement automation and optimize tools for scalability and efficiency. * Collaborate cross-functionally with Sales, Underwriting and Client Operations to ensure seamless onboarding execution. * Analyze operational metrics and use insights to prioritize product enhancements for maximum impact. Qualifications * Required: * 3+ years of product management experience, preferably in healthcare, insurance, or related industries. * Proven ability to manage complex operational workflows and deliver technology-enabled process improvements. * Strong understanding of complex systems and data management. * Preferred: * Experience with healthcare payers; broker experience is a plus. * Familiarity with workflow automation and operational tooling. * Strong analytical skills and ability to translate business objectives into actionable product roadmaps. * Strong understanding of platform development and backend technologies. * Understanding of compliance and security standards in healthcare technology. * Bachelor's degree in Business, Technology or related field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 92,800 - 154,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Responsible for state(s) with complex regulatory environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of USRM including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of duties. Responsibilities Establishes objectives for the state(s) in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance within the state(s). Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs. Monitors catastrophe exposure in the state(s) and develops appropriate strategies to manage the exposure at an acceptable level. Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling. Manage relationship with regulatory agencies and industry organizations. Represents the company at various insurance industry meetings and committees. Communicates with DOI and assures completion of required filings. Works with the various distribution channels in the state to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results. Partners with GC&E and Product Compliance during Market Conduct Exams. Qualifications MBA or appropriate experience Highly developed quantitative analysis and decision making skills Excellent written and oral communication, analytical, influencing and leadership skills also required 10 to 12 or more years progressively responsible work experience required About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

The Senior Product Manager - Emerging Technologies leads strategy and execution for AI-driven solutions that transform healthcare operations. This role focuses on leveraging Generative AI to enhance efficiency, accuracy, and speed within Provider Operations and Coverage Review Ops. Responsibilities include rapidly gaining functional knowledge of business areas, collaborating with product designers, operations, and tech leads to define and deliver solutions, and ensuring alignment across Empowered Product Teams (EPTs). The position requires clearing roadblocks, maximizing AI capabilities, and driving value targets. The Emerging Technologies team operates in a fast-paced, matrixed environment, developing cutting-edge applications to reinvent internal workflows. Responsibilities * Leads EPT(s) consisting of product, technology and operations to: * Develop solution approach that is oriented to leadership vision * Drive development of product to hit value targets * Creates, maintains and presents Product Solution Design document, meant to provide a high-level picture of the product flow, technologies utilized and solution outcomes to leadership and matrix partners * Identifies major risks and issues to product outcomes and partners with technology to mitigate and then resolve * Drives synergies between products and EPTs they are aligned to * Collaborates with Product Managers within the provider pillar to ensure alignment of solutions and capabilities * Partners with AI Center of Enablement to: * Define Generative AI integration strategy to solve complex problems * Implement and Improve Generative AI capabilities * Overcome obstacles as they arise in Generative AI deployment Qualifications * Advanced degree in mathematics, statistics, analytics, computer science or alternative STEM field preferred; bachelor's degree required * 5+ year of experience developing products and/or defining product strategy for technology-based products, experience with emerging technology strongly preferred * 1+ experience with Generative AI powered applications; experience or a deep knowledge of Generative AI/Agentic Solutions preferred * Proficiency in prompt engineering, AI agent architecture and LLM foundations * Ability to evaluate problems and recommend solutions that have an appropriate problem-technology alignment and drive maximum value for business areas * Fast learner, can quickly get up to speed in new area of work, going from zero knowledge to functional understanding * Ability to work comfortably with all levels of management including senior and executive leadership * Proven ability to navigate in an ambiguous environment to carve out a productive role and drive results * Experience in the healthcare space, specifically the provider claims and/or provider data spaces If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Drive global adoption and market advocacy of the company's Cyber insurance products. Support to build and deliver best-in-class training, broker engagement, market intelligence, competitor benchmarking, and product marketing content that empowers local teams, strengthens broker relationships, and drive profitable growth. Key responsibilities Broker engagement and product evolution Set up a broker framework and QBR's, and advisory councils to socialize product updates, gather feedback, and co-create market-relevant enhancements. Build a structured broker feedback loop and sentiment tracking; synthesize insights into recommendations for product, pricing, and wordings changes. Develop pitch materials, RFP/RFI response content, and win themes aligned to broker needs and buying criteria. Market intelligence and competitor awareness Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution moves. Produce concise market updates and quarterly landscape reports for leadership and regional teams; highlight implications for positioning and training. Track regulatory developments (e.g., NIS2, SEC disclosure, Lloyd's guidance) with Legal/Compliance to inform content and broker messaging. Competitor comparisons Build and maintain coverage comparison matrices and side-by-side analyses (insuring agreements, exclusions, endorsements, services, limits/attachments) and work closely with our Global Cyber Product lead to optimize our product offering. Equip underwriting and distribution with clear differentiation narratives and objection handling anchored in facts and client outcomes. Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance. Product marketing content Partner with Marketing/Comms to develop thought leadership, case studies, one-pagers, brochures, and digital content that articulate our value proposition. Create segment-specific messaging (industry verticals, size tiers, OT/ICS, cloud dependency) and service storylines (pre-breach, IR panels, resilience). Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate. Collaboration and governance Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure content accuracy, compliance, and timely updates positioning. Coordinate with regional teams to plan campaigns, events, and joint broker activities; support major renewals and new product launches. Qualifications 7-10+ years in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region experience preferred. Strong understanding of cyber coverage constructs, wordings, exclusions, pricing drivers, and claims dynamics. Extensive broker relationships within the industry (Global, US and London markets) Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials. Familiarity with cybersecurity practices and frameworks (e.g., NIST CSF, ISO 27001), common threats (ransomware, BEC, supply chain), and incident response ecosystem. Exceptional writing, presentation, and facilitation skills; comfortable delivering to executive and technical audiences. Bachelor's degree required; advanced degree or relevant certifications (e.g., CII, CPCU, CISSP, CISM) a plus. Strong stakeholder management and cross-cultural communication; ability to operate in a matrix and influence without direct authority. High attention to detail and compliance rigor in all external-facing materials. Qualifications Bachelor's degree in Marketing or Business plus a minimum of 10+ years of proven progressive experience in marketing-driven organization and a minimum of three years of proven team management and leadership experience MBA or advanced degree preferred Proven ability to integrate marketing strategies and programs across multiple sectors Strong ability to effectively interact with all levels of the organization Must possess strong analytical, strategic, project management, decision-making and problem-solving skills Strong communication and interpersonal skills required About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Drive global adoption and market advocacy of the company's Cyber insurance products. Support to build and deliver best-in-class training, broker engagement, market intelligence, competitor benchmarking, and product marketing content that empowers local teams, strengthens broker relationships, and drive profitable growth. Key responsibilities Broker engagement and product evolution * Set up a broker framework and QBR's, and advisory councils to socialize product updates, gather feedback, and co-create market-relevant enhancements. * Build a structured broker feedback loop and sentiment tracking; synthesize insights into recommendations for product, pricing, and wordings changes. * Develop pitch materials, RFP/RFI response content, and win themes aligned to broker needs and buying criteria. Market intelligence and competitor awareness * Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution moves. * Produce concise market updates and quarterly landscape reports for leadership and regional teams; highlight implications for positioning and training. * Track regulatory developments (e.g., NIS2, SEC disclosure, Lloyd's guidance) with Legal/Compliance to inform content and broker messaging. Competitor comparisons * Build and maintain coverage comparison matrices and side-by-side analyses (insuring agreements, exclusions, endorsements, services, limits/attachments) and work closely with our Global Cyber Product lead to optimize our product offering. * Equip underwriting and distribution with clear differentiation narratives and objection handling anchored in facts and client outcomes. * Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance. Product marketing content * Partner with Marketing/Comms to develop thought leadership, case studies, one-pagers, brochures, and digital content that articulate our value proposition. * Create segment-specific messaging (industry verticals, size tiers, OT/ICS, cloud dependency) and service storylines (pre-breach, IR panels, resilience). * Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate. Collaboration and governance * Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure content accuracy, compliance, and timely updates positioning. * Coordinate with regional teams to plan campaigns, events, and joint broker activities; support major renewals and new product launches. Qualifications * 7-10+ years in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region experience preferred. * Strong understanding of cyber coverage constructs, wordings, exclusions, pricing drivers, and claims dynamics. * Extensive broker relationships within the industry (Global, US and London markets) * Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials. * Familiarity with cybersecurity practices and frameworks (e.g., NIST CSF, ISO 27001), common threats (ransomware, BEC, supply chain), and incident response ecosystem. * Exceptional writing, presentation, and facilitation skills; comfortable delivering to executive and technical audiences. * Bachelor's degree required; advanced degree or relevant certifications (e.g., CII, CPCU, CISSP, CISM) a plus. * Strong stakeholder management and cross-cultural communication; ability to operate in a matrix and influence without direct authority. * High attention to detail and compliance rigor in all external-facing materials. Qualifications * Bachelor's degree in Marketing or Business plus a minimum of 10+ years of proven progressive experience in marketing-driven organization and a minimum of three years of proven team management and leadership experience * MBA or advanced degree preferred * Proven ability to integrate marketing strategies and programs across multiple sectors * Strong ability to effectively interact with all levels of the organization * Must possess strong analytical, strategic, project management, decision-making and problem-solving skills * Strong communication and interpersonal skills required About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Become a part of our caring community and help us put health first About the Role Humana and CenterWell are developing a cutting-edge Next Best Action (NBA) platform to enable personalized engagement, gamified incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the vision, defining the roadmap, and overseeing the delivery of the NBA platform. This includes orchestrating how data, predictive models, and APIs drive real-time decision-making, rewards, and agentic AI experiences across both digital and service touchpoints. You will collaborate closely with teams in engineering, data science, AI, and various business units to deliver solutions that enhance Star Ratings, accelerate HEDIS gap closure, and improve CAHPS satisfaction. This position requires a hands-on approach and high level of ownership-ideal for an individual who excels at strategic thinking, precise technical specification, and working with engineering teams to simplify and scale complex systems. Key Responsibilities Product Vision & Strategy Define and lead the strategy for the NBA platform, enabling data-driven personalization and intelligent engagement for all brands and channels. Create PRFAQs and technical product narratives to ensure alignment between leadership and engineering on the long-term vision. Translate business objectives (e.g., Stars improvement, gap closure, engagement) into actionable technical roadmaps. Emphasize scalability, observability, and interoperability as essential product outcomes. Technical Product Ownership Develop and manage comprehensive product requirements, user stories, and technical specifications to guide engineering efforts. Collaborate with architects and engineers to balance scalability, latency, and personalization accuracy. Convert data science models into deployable, measurable product features. Define API contracts, data schemas, and integration patterns that conform to enterprise standards. Ensure seamless integration of NBA decisioning with CDPs, ML scoring models, and omnichannel activation platforms (such as AJO and Salesforce). Lead backlog prioritization, sprint planning, and iterative product development alongside engineering and data science teams. Data & Intelligence Integration Work with Data Science and ML Engineering to operationalize propensity, recommendation, and optimization models. Define mechanisms by which inputs (Customer 360 data, contextual events, profiles) generate outputs (Next Best Actions, offers, rewards). Own the development of experimentation frameworks, ensuring product decisions are validated through A/B testing and data analysis. Establish success metrics (e.g., engagement uplift, gap closure, reward adoption, member satisfaction) and experimentation frameworks. Oversee instrumentation and analytics strategies to continually enhance NBA logic and outcomes. Leadership & Stakeholder Management Collaborate with cross-functional teams (Clinical, Marketing, Stars, Compliance) to ensure the NBA engine supports business objectives and meets regulatory requirements. Communicate complex technical concepts to senior executives in a clear, results-oriented manner. Work with compliance and legal teams to ensure NBA logic adheres to CMS, HIPAA, and internal standards. Mentor junior product managers and set high standards for technical product management. Success in This Role The NBA platform becomes the system of record for real-time personalization across Humana and CenterWell. Business teams can measure clear improvements in engagement, satisfaction, and Stars metrics. Engineering velocity and decisioning quality increase through strong product leadership and technical clarity. The NBA ecosystem evolves into a foundation for future GenAI-powered member experiences. " Use your skills to make an impact Basic Qualifications Minimum of 8 years' experience in product management or technical program management, including at least 3 years as a Technical Product Manager in data, AI/ML, or personalization platforms. Demonstrated success in defining and launching complex technical products end-to-end. Deep understanding of APIs, microservices, and event-driven architectures (Kafka, Pub/Sub). Hands-on experience collaborating with engineers to design scalable backend systems. Strong analytical skills; adept at querying, interpreting metrics, and running experiments. Excellent written and verbal communication skills, with ability to craft product narratives and influence senior stakeholders. Preferred Qualifications Experience with NBA/NBO systems, AI decisioning, or real-time recommendation platforms. Familiarity with healthcare data models, privacy regulations, and CMS/HIPAA compliance. Exposure to GenAI and agentic frameworks (e.g., LangChain, OpenAI APIs, MCP). Educational background in computer science, engineering, or related technical field (BS/MS preferred). MBA or equivalent experience in product strategy or enterprise platform management. Leadership Principles Customer Obsession: Prioritize member outcomes in all decisions. Dive Deep: Gain detailed understanding of technical architecture and data models. Invent and Simplify: Build scalable and intuitive solutions for complex personalization needs. Bias for Action: Deliver incremental value quickly while working towards strategic goals. Earn Trust: Establish credibility across data science, engineering, and business functions. Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention, and Star Ratings. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 12-21-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Marketing Job Sub Function: Strategic Marketing Job Category: People Leader All Job Posting Locations: Cincinnati, Ohio, United States of America, Santa Clara, California, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. We are searching for the best talent for Senior Director, Product Marketing, OTTAVA. This role can be based out of Santa Clara, CA. or Cincinnati, OH. The Sr Director of Product Marketing will be responsible for leading the OTTAVA Product Marketing team, working closely with product strategy, technical pillars and regional partners. Reporting to the VP of NPD and Platform Strategy, this role will provide decisive leadership in all areas of the marketing mix related to customer insight, launch activities, market segmentation, product positioning, KOL engagement, and brand management. Responsibilities include but are not limited to; * Champions a multispecialty strategy and customer engagement plan * Defines worldwide Marketing strategy * Develops global insights to drive marketing strategies * Develops the positioning and value props * Works closely with global upstream team and regions to deliver new product launch forecasts * Creates relationships with WW key opinion leaders to inform on strategy * Drives value-based healthcare initiatives through key claims and a robust evidence strategy * Forecasts customer demand and participate in developing demand forecasts for new products across product lines * Proactively aligns decision making with enterprise-wide strategy and evaluates short and long term goals to prioritize the highest impact actions * Builds organizational capability, recruits & develops talent, and allocates appropriate resources to achieve growth goals. Providing leadership, support, and expertise across the organization; including input into product development teams * Builds a pipeline of talent and fosters a culture of engagement within the team * Is a key member of the NPD/PS Leadership Team QUALIFICATIONS Education: * A minimum of a Bachelor's Degree is required. MBA or Advanced Degree preferred Skills and Experience: * 10+ years of experience as sales and marketing leader at global level with a track record of delivering results in challenging business environments * Experience in healthcare industry, MedTech required, robotics and digital surgery is preferred; demonstrated ability to understand the portfolio of products * Experience managing teams and the ability to identify and develop talent required * Demonstrated track record of increased marketing responsibilities * Cross-functional experience is preferred (i.e. Sales, Finance, R&D, etc.). * Strong strategic and analytic skills required * Proven ability to go from strategy to execution and deliver results in the market required * Experience in upstream and downstream marketing, including new product launch required * Experience in marketing programs to create new markets or market segments is preferred * Knowledge of marketing research and analysis, including (VOC) voice of the customer is required Other: * This role can be based out of Santa Clara, CA. or Cincinnati, OH. and may require up to 50% travel (International and Domestic) * The anticipated base pay range for this role is $173,000 to $299,000 * For candidates based out of the Bay Area, CA. the anticipated base pay range is $200,000 to $343,850 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Marketing, Brand Marketing, Brand Positioning Strategy, Business Alignment, Business Storytelling, Business Valuations, Consulting, Critical Thinking, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Developing Others, Execution Focus, Financial Analysis, Go-to-Market Strategies, Inclusive Leadership, Industry Analysis, Leadership, Market Research, Negotiation, Problem Solving, Product Development Lifecycle, Product Portfolio Management, Product Strategies {+ 3 more}

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* **Job Function:** Sales Enablement **Job Sub** **Function:** Sales Operations & Administration **Job Category:** Professional **All Job Posting Locations:** Santa Clara, California, United States of America **Job Description:** Johnson & Johnson MedTech is recruiting for a **Director of Commercial Operations** , **Polyphonic** . The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics and software platforms to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 and comprises three key med-tech platforms: Flexible Robotics (MONARCH ), Surgical Robotics (OTTAVA), and Polyphonic Digital Solutions. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Director of Commercial Operations is a key role that supports Commercial Operations for MedTech Digital. We are seeking a strategic and execution-oriented Director of Commercial Operations to drive global business results for our Polyphonic digital ecosystem. This Director will shape our go-to-market infrastructure, commercial operating models, and sales enablement across both standalone Polyphonic enterprise software and Polyphonic software that is connected to JJMT devices across the Surgery portfolio. Responsibilities include but are not limited to: + Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and MedTech Digital to facilitate successful go-to-market and commercial activities and ensure policies and procedures align and complement each other (eg for Launch Excellence programs). + Project manage GTM readiness for new digital offerings- ensuring upstream alignment, contract readiness, field preparation, and launch execution discipline. + Develop processes for utilizing metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts + Execute SKU/pricing decisions, including creating discounting frameworks and running decision desks for resolution of issues during sales process + Drive sales reporting processes that produce accurate and consistent results and contribute to the creation of sales performance dashboards that allow sales team members and business to monitor sales forecasts, track key performance indicators, and ensure continuous improvement. + Build and maintain sales enablement toolkits, including building and leading sales training and field onboarding for digital selling and creating playbooks, value assessments/calculators, and demos. + Provide insight regarding the selection and deployment of enabling resources and technologies including customer relationship management systems, performance tools, incentive management, and order-to-cash, including being the lead person into J&J's Project Butterfly. Lead the day-to-day use and maintenance of selected tools. + Responsible for managing operational aspects of their team (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. + Proactively creates a purpose driven environment by aligning Johnson & Johnson's Credo and Leadership Imperatives with the strategies and goals of the team and enterprise. **Qualifications:** **Education:** + A minimum of a bachelor's degree within business, marketing, or relevant discipline is required. Advanced degree is preferred **Skills and Experience:** + A minimum of 10+ years of relevant business experience with an emphasis on commercial operations + Strategic thinker who is also highly operational and execution-driven + Experience with launching and selling subscription products or digital solutions, preferably within Healthcare + Strong understanding of MedTech business processes, sales models, functional alignment, and customer dynamics, including scaling commercial processes across matrixed organizations + Experience in developing and utilizing metrics, forecasts, and KPI's to generate insights to forecast sales, monitor sales performance, and continuously improve + Competence with Customer Relationship Management and analytics tools + Ability to influence and partner cross functionally, with good communication skills and a change leader mindset comfortable with shaping culture, skills, and ways of working in the digital space + Excels in environments with ambiguity, transformation, and cross-functional complexity **Other:** + This role will be based out of Santa Clara, CA. and may require up to 25% travel (domestic and international) + Remote work may be considered on a case-by-case basis + The anticipated base pay for this role is $146,000 to $251,850 + For candidates based out of the Bay Area, CA. the anticipated base pay range is $167,000 to $289,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. **Required Skills:** **Preferred Skills:** Commercial Awareness, Competitive Landscape Analysis, Customer Relationship Management (CRM), Data Savvy, Lead Generation, Market Research, Mentorship, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement, Tactical Planning, Technical Credibility **The anticipated base pay range for this position is :** Additional Description for Pay Transparency:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Sales Enablement Job Sub Function: Sales Operations & Administration Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson MedTech is recruiting for a Director of Commercial Operations, Polyphonic. The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics and software platforms to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 and comprises three key med-tech platforms: Flexible Robotics (MONARCH), Surgical Robotics (OTTAVA), and Polyphonic Digital Solutions. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Director of Commercial Operations is a key role that supports Commercial Operations for MedTech Digital. We are seeking a strategic and execution-oriented Director of Commercial Operations to drive global business results for our Polyphonic digital ecosystem. This Director will shape our go-to-market infrastructure, commercial operating models, and sales enablement across both standalone Polyphonic enterprise software and Polyphonic software that is connected to JJMT devices across the Surgery portfolio. Responsibilities include but are not limited to: * Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and MedTech Digital to facilitate successful go-to-market and commercial activities and ensure policies and procedures align and complement each other (eg for Launch Excellence programs). * Project manage GTM readiness for new digital offerings- ensuring upstream alignment, contract readiness, field preparation, and launch execution discipline. * Develop processes for utilizing metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts * Execute SKU/pricing decisions, including creating discounting frameworks and running decision desks for resolution of issues during sales process * Drive sales reporting processes that produce accurate and consistent results and contribute to the creation of sales performance dashboards that allow sales team members and business to monitor sales forecasts, track key performance indicators, and ensure continuous improvement. * Build and maintain sales enablement toolkits, including building and leading sales training and field onboarding for digital selling and creating playbooks, value assessments/calculators, and demos. * Provide insight regarding the selection and deployment of enabling resources and technologies including customer relationship management systems, performance tools, incentive management, and order-to-cash, including being the lead person into J&J's Project Butterfly. Lead the day-to-day use and maintenance of selected tools. * Responsible for managing operational aspects of their team (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. * Proactively creates a purpose driven environment by aligning Johnson & Johnson's Credo and Leadership Imperatives with the strategies and goals of the team and enterprise. Qualifications: Education: * A minimum of a bachelor's degree within business, marketing, or relevant discipline is required. Advanced degree is preferred Skills and Experience: * A minimum of 10+ years of relevant business experience with an emphasis on commercial operations * Strategic thinker who is also highly operational and execution-driven * Experience with launching and selling subscription products or digital solutions, preferably within Healthcare * Strong understanding of MedTech business processes, sales models, functional alignment, and customer dynamics, including scaling commercial processes across matrixed organizations * Experience in developing and utilizing metrics, forecasts, and KPI's to generate insights to forecast sales, monitor sales performance, and continuously improve * Competence with Customer Relationship Management and analytics tools * Ability to influence and partner cross functionally, with good communication skills and a change leader mindset comfortable with shaping culture, skills, and ways of working in the digital space * Excels in environments with ambiguity, transformation, and cross-functional complexity Other: * This role will be based out of Santa Clara, CA. and may require up to 25% travel (domestic and international) * Remote work may be considered on a case-by-case basis * The anticipated base pay for this role is $146,000 to $251,850 * For candidates based out of the Bay Area, CA. the anticipated base pay range is $167,000 to $289,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Commercial Awareness, Competitive Landscape Analysis, Customer Relationship Management (CRM), Data Savvy, Lead Generation, Market Research, Mentorship, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement, Tactical Planning, Technical Credibility The anticipated base pay range for this position is : Additional Description for Pay Transparency:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together Are you passionate about shaping the future of pharmacy solutions? As Pharmacy Product Strategy & Development Lead, you'll be at the forefront of driving innovation and growth for UHC Employer & Individual (E&I). Partnering closely with the VP of Strategy & Innovation, you'll transform insights into action-crafting bold strategies, building market-leading products, and delivering solutions that redefine client value. This is a high-impact role for a visionary leader who thrives on turning ideas into reality. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Lead Market Intelligence & Strategy * Be the eyes and ears of the market-track regulatory shifts, pharma strategies, and investment trends * Anticipate future spend patterns and competitive moves to shape winning strategies * Represent UHC E&I in key forums like Innovation Council, Client Advisory Board, and Sales Pipeline Calls to capture real-time insights * Drive Product Innovation & Growth * Assess our current portfolio and identify opportunities to elevate performance * Design and own a dynamic growth roadmap-both enterprise-wide and by line of business * Champion new ideas through the stage-gate process, using data to prioritize what matters most * Lead product development from concept to commercialization-be the quarterback who makes it happen * Shape Financial & Pricing Strategy * Collaborate with Finance to build pro forma models that demonstrate accretive growth * Develop pricing strategies that balance client value and profitability * Ensure market solutions integrate seamlessly into underwriting and P&L models * Ignite Cross-Functional Collaboration * Partner with Marketing to craft compelling positioning and value stories * Equip Growth teams with playbooks that inspire confidence in selling and upselling * Work with Product Management to activate performance reporting and accountability * Deliver Market Solutions That Matter * Create innovative solutions across Optum and UHG to meet emerging client needs * Support post-launch success during the warranty period-answering critical questions and driving adoption You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelor's degree in business, healthcare, or related field * 7+ years in health insurance or managed pharmacy, PBM, or pharma manufacturer industries * 7+ years in product development (0-1), agile & waterfall methodologies * Proven experience in product strategy, development, or management within healthcare or pharmacy sectors * Deep understanding of regulatory environments, PBM, and payer dynamics * Proven solid analytical, financial modeling, and strategic planning skills * Proven ability to lead cross-functional teams and influence senior stakeholders * Proven exceptional communication and presentation skills * Demonstrated success in building growth strategies and launching new products * Proven resilient, adaptable, and energized by ambiguity-comfortable making decisions without all the answers * Proven high initiative, solid follow-through, and a passion for innovation * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Human Resources Job Sub Function: Talent Management Job Category: Professional All Job Posting Locations: New Brunswick, New Jersey, United States of America, Orlando, Florida, United States of America Job Description: We are searching for the best talent for a Director of Executive Development located in New Brunswick, NJ or Orlando, FL. The Director - Executive Development is a pivotal role responsible for advancing the readiness of high-potential Directors and Vice Presidents for critical enterprise roles. As the strategic right hand to the Global Head of Executive Development, this leader translates enterprise leadership-development priorities into comprehensive, future-ready solutions that integrate experiences, education, and exposure. The Director owns the end-to-end accelerated development portfolio-designing and delivering high-quality programs, capability-building experiences, and executive accelerators-and ensures offerings form a cohesive pathway that strengthens leader readiness and confidence in the leadership pipeline. This role brings deep expertise in executive development, AI-enabled rapid prototyping, experience design, and insight-driven iteration, and serves as a collaborative, team-first integrator across Executive Talent Development and Talent Management to align development solutions with leadership expectations and talent processes. Key Responsibilities Translate leadership-development priorities into actionable, high-impact development experiences for high-potential Directors and Vice Presidents. Design and deliver integrated learning experiences, applied practice opportunities, and exposure-based components that strengthen leaders' enterprise capability. Own and manage the end-to-end accelerated development portfolio, ensuring offerings are cohesive, high-quality, and aligned to readiness needs. Apply rapid prototyping, iterative testing, and AI-enabled tools to design, refine, and scale development solutions. Integrate data, leader insights, and external benchmarks to continuously evolve program quality and portfolio effectiveness. Partner with senior leaders, HR, and Talent Management to ensure development offerings reinforce leadership expectations and strengthen confidence in successor readiness. Collaborate across Executive Talent Development to ensure alignment, seamless handoffs, and consistent standards across the executive-development ecosystem. Deliver executive development sessions with strong facilitation, communication, and executive presence. Ensure flawless execution of programs with disciplined attention to quality, sequencing, and participant experience. Build and maintain feedback loops, dashboards, and AI-supported analytics to evaluate program impact and drive continuous improvement. Required Qualifications Bachelor's degree in organizational psychology, Instructional Design, Human Resources, Business Administration, Leadership Development, or related field. 10+ years of experience in Leadership Development, talent management, and/or executive coaching Demonstrated expertise in executive development design, applied capability building, and experience architecture. Proven ability to design and deliver comprehensive development solutions for high-potential leaders. Strong portfolio-management capability, integrating multiple offerings into a cohesive pathway. Mastery of MVP-style rapid prototyping, iterative design, and insight-driven refinement. Advanced AI fluency-uses AI tools to accelerate design, generate content, personalize experiences, support analytics, and enhance operational efficiency. Exceptional communication, influence, and change-management capabilities, able to create alignment and engagement across senior audiences. Strong inclusive leadership behaviors: team-first orientation, high trust, collaboration, transparency, and accountability. Ability to synthesize data and insights into actionable recommendations and experience enhancements. High learning agility, proactive ownership mindset, adaptability, and comfort operating in complex, fast-moving environments. Preferred Qualifications Experience collaborating with external thought leaders, institutions, or executive-education partners. Experience supporting executive transitions, onboarding, or coaching engagements. Background in global, multi-industry, or highly matrixed environments. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. #LI-Hybrid Required Skills: Preferred Skills: Advanced Analytics, Consulting, Cultural Communications, Employee Development Planning, HR Strategic Management, Human Resources Consulting, Mentorship, People Performance Management, Process Improvements, Relationship Building, Skills Management, Succession Planning, Tactical Planning, Talent Management, Technical Credibility The anticipated base pay range for this position is : $150,000.00 - $258,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************