Patient Access Representative jobs at University of California

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday: 8:30am - 5:30pm, hours may vary (including some weekends) Posted Date 08/19/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26213 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49 hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

Be part of a world-class academic healthcare system, Ingalls Memorial Hospital, as a Insurance Verifier. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. The Insurance Verifier is under the supervision of the Patient Access leadership, initiates the process for all scheduled elective outpatient services and inpatient admissions. This includes verification for observation cases as well as add on procedures. The Insurance Verifier will be responsible for indicating if the services are financially cleared prior to the date of service. The insurance verifier will secure the necessary authorizations to support the services being ordered and in the event of an inpatient admission, they will initiate the notification of admission within the payer guidelines. They will be responsible for staying abreast of payer rules according to policy as well as state and federal billing and collection regulations. They will perform all clerical processing for completion and disposition of assigned accounts, handle patient and third-party payer inquiries as needed, makes necessary follow-up on those arrangements to ensure compliance with appropriate hospital and departmental collection policies and procedures assuring satisfactory disposition of all encounters. Essential Job Functions Responsible for obtaining daily work list assigned to the employee to begin financial clearance process prior to the date of service for elective scheduled services and within payer guidelines for the notification of admission. Obtaining the authorization for the services rendered to ensure proper reimbursement and denial mitigation. Handles all add-ons as assigned per work list, this includes STAT cases that need to be worked as priority per department policy Secure all required clinical documentation needed to obtain the authorization Maintain that all encounters needing verification is completed within 48 hours Notify the patient as well as the ordering provider if an authorization has been delayed and work with the department to reschedule the services until the authorization of financial clearance has been obtained. Secure all required clinical documentation needed to obtain the authorization Maintain that all encounters needing verification is completed within 48 hours Handling phone calls from insurance companies, doctor offices and internal departments Staying abreast of all insurance verification rules and regulations Stays informed of state and federal regulations in relation to hospital reimbursement, and maintains communication with personnel in HIM departments and the business office to ensure accurate reimbursement Documents the hospital operating system with all pertinent information to support the claim if applicable. This includes the reference number of the person you spoke with at the insurance company, the name, pending authorization, clinical information for clinical documentation, etc. Requires the ability to sufficiently understanding insurance protocols for referrals, co-payments, deductibles, allowances, etc., and analyzes information received to determine patients' out-of-pocket liabilities Run medical necessity as needed per payer Collects out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point- of-service cash reports Communicates the estimated out of pocket liability for the visit. Refers self-pay patients to Financial Counseling for self-pay screening to determine if the patient is qualified for additional financial assistance. Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc. Performs other clerical duties as assigned by Manager, Patient Access and/or supervisor(s) handle a variety of task with speed, and attention to detail and accuracy. Required Qualifications High school graduate or equivalent is required. Requires two to three years of demonstrated hospital and patient accounts experience with extensive knowledge in third party, payor/regulatory agency requirements. Requires good analytical and problem-solving ability Preferred Qualifications Some Medical Terminology Requires good analytical and problem-solving ability Excellent customer service skills Typing required (minimum 25-30 wpm) Experience in basic computer software programs (Microsoft Word, Excel, and Outlook) Good written and verbal communication skills Position Details Job Type: Full Time (1.0 FTE) Shift :Days (Rotational) Department: Insurance Verifier Office Location: Ingalls Memorial Hospital- Harvey (no set days in office - on as needed basis) CBA Code: Non-Union Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we're doing work that really matters. Join us! UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .

Be part of a world-class academic healthcare system, Ingalls Memorial Hospital, as a Insurance Verifier. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. The Insurance Verifier is under the supervision of the Patient Access leadership, initiates the process for all scheduled elective outpatient services and inpatient admissions. This includes verification for observation cases as well as add on procedures. The Insurance Verifier will be responsible for indicating if the services are financially cleared prior to the date of service. The insurance verifier will secure the necessary authorizations to support the services being ordered and in the event of an inpatient admission, they will initiate the notification of admission within the payer guidelines. They will be responsible for staying abreast of payer rules according to policy as well as state and federal billing and collection regulations. They will perform all clerical processing for completion and disposition of assigned accounts, handle patient and third-party payer inquiries as needed, makes necessary follow-up on those arrangements to ensure compliance with appropriate hospital and departmental collection policies and procedures assuring satisfactory disposition of all encounters. Essential Job Functions * Responsible for obtaining daily work list assigned to the employee to begin financial clearance process prior to the date of service for elective scheduled services and within payer guidelines for the notification of admission. Obtaining the authorization for the services rendered to ensure proper reimbursement and denial mitigation. * Handles all add-ons as assigned per work list, this includes STAT cases that need to be worked as priority per department policy * Secure all required clinical documentation needed to obtain the authorization * Maintain that all encounters needing verification is completed within 48 hours * Notify the patient as well as the ordering provider if an authorization has been delayed and work with the department to reschedule the services until the authorization of financial clearance has been obtained. * Secure all required clinical documentation needed to obtain the authorization * Maintain that all encounters needing verification is completed within 48 hours * Handling phone calls from insurance companies, doctor offices and internal departments * Staying abreast of all insurance verification rules and regulations * Stays informed of state and federal regulations in relation to hospital reimbursement, and maintains communication with personnel in HIM departments and the business office to ensure accurate reimbursement * Documents the hospital operating system with all pertinent information to support the claim if applicable. This includes the reference number of the person you spoke with at the insurance company, the name, pending authorization, clinical information for clinical documentation, etc. * Requires the ability to sufficiently understanding insurance protocols for referrals, co-payments, deductibles, allowances, etc., and analyzes information received to determine patients' out-of-pocket liabilities * Run medical necessity as needed per payer * Collects out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point- of-service cash reports * Communicates the estimated out of pocket liability for the visit. * Refers self-pay patients to Financial Counseling for self-pay screening to determine if the patient is qualified for additional financial assistance. * Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc. * Performs other clerical duties as assigned by Manager, Patient Access and/or supervisor(s) * handle a variety of task with speed, and attention to detail and accuracy. Required Qualifications * High school graduate or equivalent is required. * Requires two to three years of demonstrated hospital and patient accounts experience with extensive knowledge in third party, payor/regulatory agency requirements. * Requires good analytical and problem-solving ability Preferred Qualifications * Some Medical Terminology * Requires good analytical and problem-solving ability * Excellent customer service skills * Typing required (minimum 25-30 wpm) * Experience in basic computer software programs (Microsoft Word, Excel, and Outlook) * Good written and verbal communication skills Position Details * Job Type: Full Time (1.0 FTE) * Shift :Days (Rotational) * Department: Insurance Verifier * Office Location: Ingalls Memorial Hospital- Harvey (no set days in office - on as needed basis) * CBA Code: Non-Union Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we're doing work that really matters. Join us! UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 10/21/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 27239 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $ - $ Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:00am-5:00pm Posted Date 08/25/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefintie Job # 26359 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role you will provide administrative and patient support care to the Hospitalist program. Scheduling post hospital appointments and obtaining authorizations. Salary Range: $30.36 - $43.49/ hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in editing for spelling, punctuation, and grammar * Knowledge of medical terminology * Ability to recognize, spell, and use medical terminology appropriately * Ability to type with speed and accuracy * Ability to use software Word for Windows, Microsoft Windows, PowerPoint, and Excel * Skill in word processing software * Skill in speaking clearly and distinctively using appropriate vocabulary and grammar to obtain and convey information at various organizational levels within and outside UCLA * Skill in speaking clearly and using appropriate grammar * Ability to handle multi-line phone system * Ability to accept direction from supervisors * Ability to perform duties and tasks independently with minimal supervision * Demonstrated ability to establish and maintain cooperative working relationships with other staff members and faculty * Skill in setting priorities which accurately reflect relative importance of job responsibilities and in coordinating projects from multiple supervisors * Skill in exercising good judgement in referring calls to faculty * Ability to operate numerous instruments (phones, printers, scanners, fax machine, etc) * Knowledge of Epic/Care Connect System and SYSM Communication System

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am - 5:00pm Posted Date 03/18/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 23175 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will interface with patients, families, and referring physicians in the coordination of all patient care services. Major duties include but not limited to: * Acting as a liaison for the patients and physicians in the practice, assisting patients within the healthcare system, * Facilitating communication with referring providers. * Referring patient to appropriate resources, providing following up through telephone and EPIC/Care Connect, telephone and email triage of patient-related issues. * Coordination of appointments. * Diagnostic testing and procedure for patients * Interfacing with insurance authorization process. * Data entry and maintenance of the center's patient database * Provide light administrative support to faculty/staff. Interface with vendors. Salary Range: $30.36 - $ 43.49/hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Able to effectively communicate via email and other written modalities. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:00am-5:00pm Posted Date 12/10/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27881 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility SUMMARY STATEMENT: In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating communication with referring physicians. * Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49/hourly Job Qualifications Press space or enter keys to toggle section visibility Required * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:30am-5:30pm Posted Date 09/29/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 26933 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating communication with referring physicians. * Referring patients to appropriate resources. * Providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. * Ability to provide coverage for Community Clinics as assigned Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding for the University system and its services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:00am-5:00pm Posted Date 09/03/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 26451 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Under the general supervision of the office manager, in this role, you will: * Schedule and coordinate all follow-up appointments and cancellations for multiple locations. * Schedule research visits based on study schedules based on length of treatment and nurse to patient ratio. * Block MD and treatment schedules in CareConnect when requested. * Ensure valid authorization is obtained and attached to appointment. * Complete demographics in CareConnect, * Coordinate referrals with other offices and handle CareConnect In-Basket and email messages. * Work very closely with the Patient Communication Center, the physician liaisons and all providers . * Provide back up administrative support and triage calls Salary Range: $30.36 - $43.49/Hourly . Job Qualifications Press space or enter keys to toggle section visibility Required * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Experience with financial clearance of authorizations, referrals, and or insurance verification. * Ability to provide coverage for Community Clinics as assigned. Preferred: * Experience in Gastroenterology, * Experience in surgical procedure scheduling, and or surgery care coordination * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8am-5pm Posted Date 10/29/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27335 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility We are looking for a knowledgeable and patient-centered team member to join our dynamic Pediatrics department! As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to: * Obtain prior authorizations * Advocate for patients in insurance claims * Referral processing * Address in-basket messages * Appointment scheduling * Review of provider schedules * Coordinate hospital admissions and/or procedures Salary Range: $30.36-43.49 Hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. Highly Desired: * Experience with medical insurance and authorization/referral processing. * Experience working with in-baskets. * Knowledge of specific specialty practice and workflows.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 9:00am-5:30pm PST Posted Date 11/18/2025 Salary Range: $30.47 - 47.85 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27569 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As a Patient Authorization Representative, you will be responsible for: * Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers * Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments * Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization * Informing patients of their financial responsibility * Answering a busy phone system * Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives Salary range: $30.47 - $47.85 Hourly Job Qualifications Press space or enter keys to toggle section visibility We're seeking a flexible, customer-focused, detail-oriented individual with: * Experience with pharmaceutical/medical insurance verification and authorization * Excellent communication, interpersonal, organizational, prioritizing and analytical skills * Working knowledge of third-party payor verification terminology * Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs * Computer proficiency with Word, Excel, and CareConnect system * Experience with medical office procedures, including scheduling appointments

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm Posted Date 06/25/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 25298 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. You will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Salary range: $26.42/hr - $37.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy. * Ability to follow proper channels of policies & procedures, communication & work standards. * Skill to organize tasks to facilitate smooth work/patient flow. * Demonstrated ability to be punctual and maintain a satisfactory attendance record * Ability to work overtime in cases of emergency. * Demonstrated ability to be punctual and maintain a satisfactory attendance record. * Skill in maintaining a harmonious work atmosphere, practicing excellent customer service. * Skill in speaking clearly and using proper grammar. * Ability to travel to various UCLA Health locations. * Availability to work various days/shifts. Preferred: * Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs. * Knowledge to schedule patients for referrals to specialists. * Knowledge of major medical insurance plans.

Involves data collection and reporting to patient care data registries, often national. Implements methods for collecting, analyzing, storing, retrieving and reporting patient medical information and statistics. Data reported in accordance with the requirements of federal, state and local laws and the standards of accrediting and regulatory agencies. Applies thorough knowledge of clinical trauma registry and trauma care expectations. Abstracts and enters data in accordance with established standard work to assure the quality and accuracy of the trauma registry database. Identify cases, abstract and maintain the trauma registry database according to existing department protocols and regulatory requirements. Assures accuracy and confidentiality in the handling of all trauma registry related matters. Participates in robust data quality verification and process improvement when needed. Mines data reports from the trauma registry to inform the Trauma Program and Hospital leadership to promote process improvements and optimal trauma patient care. Assures compliance and reporting with regional, state and national regulatory agencies including the American College of Surgeons, Committee on Trauma, and Trauma Quality Improvement Program . The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $63,700 - $136,100 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Required Qualifications Thorough knowledge of the clinical and operational aspects of the clinical registry, including data collection, medical center policies, regulatory requirements, and analysis methodologies. Knowledge and skills includes clinical concepts of registry's medical specialty to assess and monitor program clinical quality. Advanced knowledge of clinical registry software programs. Strong communication skills; includes active listening and critical thinking. Strong interpersonal skills. Actively cooperates and supports the work of other peers in medical center, and regional and national groups. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Thorough knowledge of data management and documentation methods used in clinical registries. Complex analytical skills to compiles and review data from a number of sources and determine improvements. Detail-oriented and ability to verify accuracy of data entry into the registry. Creative problem solver, recommending solutions where policies are not always directly applicable. Strong teaching skills. Ability to break down complex concepts in an understandable way. Preferred Qualifications n/a

Involves data collection and reporting to patient care data registries, often national. Implements methods for collecting, analyzing, storing, retrieving and reporting patient medical information and statistics. Data reported in accordance with the requirements of federal, state and local laws and the standards of accrediting and regulatory agencies. Applies thorough knowledge of clinical trauma registry and trauma care expectations. Abstracts and enters data in accordance with established standard work to assure the quality and accuracy of the trauma registry database. Identify cases, abstract and maintain the trauma registry database according to existing department protocols and regulatory requirements. Assures accuracy and confidentiality in the handling of all trauma registry related matters. Participates in robust data quality verification and process improvement when needed. Mines data reports from the trauma registry to inform the Trauma Program and Hospital leadership to promote process improvements and optimal trauma patient care. Assures compliance and reporting with regional, state and national regulatory agencies including the American College of Surgeons, Committee on Trauma, and Trauma Quality Improvement Program . The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $63,700 - $136,100 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Required Qualifications Thorough knowledge of the clinical and operational aspects of the clinical registry, including data collection, medical center policies, regulatory requirements, and analysis methodologies. Knowledge and skills includes clinical concepts of registry's medical specialty to assess and monitor program clinical quality. Advanced knowledge of clinical registry software programs. Strong communication skills; includes active listening and critical thinking. Strong interpersonal skills. Actively cooperates and supports the work of other peers in medical center, and regional and national groups. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Thorough knowledge of data management and documentation methods used in clinical registries. Complex analytical skills to compiles and review data from a number of sources and determine improvements. Detail-oriented and ability to verify accuracy of data entry into the registry. Creative problem solver, recommending solutions where policies are not always directly applicable. Strong teaching skills. Ability to break down complex concepts in an understandable way. Preferred Qualifications n/a Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. The pediatric trauma quality program provides coordinated multidisciplinary optimal pediatric trauma care throughout the entire spectrum of care to maximize the fullest possible recovery for the injured child. This requires a robust performance improvement and patient safety (PIPS) process that continuously evaluates care and core process measures for all trauma patients to identify opportunities for improvement to reduce unnecessary variation, prevent adverse outcomes and assure that care is high quality with optimal outcomes. Cornerstone to the PIPS process is the clinical trauma registry where comprehensive patient data is abstracted concurrently and analyzed through routine audit filters as well as custom reports to identify issues and/or trends as well as support trauma research and business processes. About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00AM-5:00PM Posted Date 12/09/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27922 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The UCLA Santa Monica Hospital is looking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support. Primary duties include: * Front desk duties (triage calls, greet and check-in patients) * Responsible for patient interviewing and encounter registration * Scheduling and confirming patients appointments * Obtaining all financial and demographic information from patients * Accurately encounter patients utilizing proper Care Connect functions * Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability * Verifying insurance benefits and accurately record benefits for finance review * Reviewing accounts for change in status and re-verify benefits and/or authorization * Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results * Other duties as assigned Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Previous experience in a medical office setting Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications Skill in performing basic arithmetic Ability to work independently and exercise appropriate decisions with minimum supervision Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public Skill in organizing and prioritizing assignments

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday - Friday, 7:00 AM - 4:00 PM Posted Date 11/01/2024 Salary Range: $27.65 - 39.27 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 20299 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As the Commercial Biller, you will be responsible for: * Accurately processing of Inpatient and Outpatient claims to all payers, specifically government and commercial payers * Interpreting payer contracts, processing contractual adjustments, knowledge of late charge process * Primary, secondary, and tertiary billing * Verifying benefits and eligibility * Applying all mandated billing guidelines * Meeting timely filing guidelines * Performing all required duties within the patient accounting systems Salary Range: $26.79-$38.05/hourly Job Qualifications Press space or enter keys to toggle section visibility We are seeking a detail-oriented, diplomatic individual with: * A minimum of 2 years' experience in hospital billing * Knowledge of billing guidelines * Knowledge of billing and reimbursement issues in order to address payor questions * Knowledge of UB04 and 1500 Billing form * Knowledge of Revenue Codes, CPT, HCPCS, Diagnosis and Procedure Codes * Knowledge of MS Word and MS Excel software * Skill in adding, subtracting, multiplying, and dividing whole numbers with a calculator * Skill in preforming repetitive work according to set procedures, sequence, and production requirements

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit ****************** Responsibilities Position Summary: The Payment Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in a timely manner. This role supports the hospital's revenue cycle by ensuring data integrity, reconciling remittance advice, and collaborating with internal teams and vendors to resolve payment discrepancies. The position requires strong research and problem-solving skills to investigate complex payment issues, interpret electronic remittance advice (ERA), and identify root causes of posting errors. The ideal candidate is detail-oriented, organized, and comfortable working the 835 files and Payment posting batch for payment and reconciliation. Qualifications Required Qualifications: * Some positions in this series title may require bi-lingual skills to accommodate Spanish-speaking or other foreign language speaking customers * Must possess the skill, knowledge and ability essential to the successful performance of assigned duties * Must demonstrate customer service skills appropriate to the job * Knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting * Knowledge of all non-governmental and governmental payment practices * Knowledge of CPT, HCPCS and ICD billing codes, authorization requirements and related documentation * Good math skills to accurately perform a variety of calculations related to patient accounting * Good communication skills to effectively interact with payers, patients and their families and other staff in PFS or across the organization * Familiarity with the electronic payment posting and payer enrollment process * Experience creating and editing spreadsheets * Excellent written and verbal communication skills in English * Effective data and numerical data entry skills * Demonstrated experience using computers and related programs and applications * Ability to resolve routine and non-routine errors independently * Ability to maintain a work pace appropriate to the workload * Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications: * Strong working knowledge of 835 ERA file structure and remittance segments * Minimum three (3) years' experience in healthcare revenue cycle or cash posting operation * Experience with EPIC system * Excellent communication and organizational skills. * Associate's or Bachelor's degree in accounting, Business, Healthcare Administration, or related field. * Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and data validation Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: * Background Check and Live Scan * Employment Misconduct* * Legal Right to Work in the United States * Vaccination Policies * Smoking and Tobacco Policy * Drug Free Environment * Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. * California Child Abuse and Neglect Reporting Act * E-Verify * Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: ******************************************************** Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at *********** or at **************, Monday - Friday from 8:30 a.m. - 5:00 p.m.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday, 8:00am - 4:30pm Posted Date 10/20/2025 Salary Range: $47.6 - 62.78 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27107 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Venice Family Clinic is a leader in providing comprehensive, high-quality primary healthcare to people in need with compassion, dignity, and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations, plus two mobile clinics, and an extensive street medicine program for individuals experiencing homelessness. Read more about us at venicefamilyclinic.org Under the direction of the Revenue Cycle Director, this position: * Codes, diagnoses, and procedures for a multi-specialty group. In performing the coding requirements, this position is required to utilize knowledge of AHA-Coding Clinic and AMA - CPT Assistant guidelines, medical terminology, anatomy and physiology, and pathological basis of disease, documented treatment and procedures. * Assigns ICD-10 CM and CPT codes for patients receiving services at Venice Family Clinic. * Accurately process outpatient claims to third-party payers, following all mandated billing guidelines. * Provides quality control checks on paper claims; processes tracers, denials, and related correspondence; * Initiates appeals; drafts, composes, and submits appeal letters specific to coding issues consistent with the most updated American Medical Association Current Procedural Terminology. * Identifies and reports any potential compliance risks and reimbursement opportunities to the Revenue Cycle Director. * Other duties may include computer operation using (Excel, Word, MS Office, 3M Coder), data entry and retrieval Note, may on occasion travel to our other locations within Los Angeles County to provide face-to-face training with providers. Salary Range: $47.60 - $62.78 hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Certified as a Professional Coder from the American Academy of Professional Coders within one year on hire and must be maintained annually. * Experience as Medical Record Abstractor and possess extensive knowledge of Medical Record content. * Good command of English Grammar and oral and written communication skills. * Detailed knowledge of Medical Terminology and its application. * Detailed knowledge and understanding of ICD-9, CPT, and HCPCS coding systems. * Ability to accurately assign ICD-9 and CPT codes. * Knowledge of CMS and local carrier regulations and requirements for documenting/billing physician services at a teaching hospital. * Working knowledge of anatomy and physiology. * Knowledge of HIPAA requirements and ability to maintain confidentiality of sensitive information. * Ability to meet established continuing education requirements by attending required training workshops, reading materials assigned by AAPC in order to maintain yearly CEUs required for Certified Professional Coder. * Knowledge of Microsoft Excel and Word. Preferred: Experience in Epic Systems