Patient Service Representative jobs at University of California

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 9:00am-5:30pm PST Posted Date 12/16/2025 Salary Range: $30.47 - 47.85 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27934 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As a Patient Authorization Representative, you will be responsible for: * Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers * Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments * Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization * Informing patients of their financial responsibility * Answering a busy phone system * Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives Salary range: $30.47 - $47.85 Hourly Job Qualifications Press space or enter keys to toggle section visibility We're seeking a flexible, customer-focused, detail-oriented individual with: * Experience with pharmaceutical/medical insurance verification and authorization * Excellent communication, interpersonal, organizational, prioritizing and analytical skills * Working knowledge of third-party payor verification terminology * Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs * Computer proficiency with Word, Excel, and CareConnect system * Experience with medical office procedures, including scheduling appointments

Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

Be part of a world-class academic healthcare system, Ingalls Memorial Hospital, as a Insurance Verifier. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. The Insurance Verifier is under the supervision of the Patient Access leadership, initiates the process for all scheduled elective outpatient services and inpatient admissions. This includes verification for observation cases as well as add on procedures. The Insurance Verifier will be responsible for indicating if the services are financially cleared prior to the date of service. The insurance verifier will secure the necessary authorizations to support the services being ordered and in the event of an inpatient admission, they will initiate the notification of admission within the payer guidelines. They will be responsible for staying abreast of payer rules according to policy as well as state and federal billing and collection regulations. They will perform all clerical processing for completion and disposition of assigned accounts, handle patient and third-party payer inquiries as needed, makes necessary follow-up on those arrangements to ensure compliance with appropriate hospital and departmental collection policies and procedures assuring satisfactory disposition of all encounters. Essential Job Functions * Responsible for obtaining daily work list assigned to the employee to begin financial clearance process prior to the date of service for elective scheduled services and within payer guidelines for the notification of admission. Obtaining the authorization for the services rendered to ensure proper reimbursement and denial mitigation. * Handles all add-ons as assigned per work list, this includes STAT cases that need to be worked as priority per department policy * Secure all required clinical documentation needed to obtain the authorization * Maintain that all encounters needing verification is completed within 48 hours * Notify the patient as well as the ordering provider if an authorization has been delayed and work with the department to reschedule the services until the authorization of financial clearance has been obtained. * Secure all required clinical documentation needed to obtain the authorization * Maintain that all encounters needing verification is completed within 48 hours * Handling phone calls from insurance companies, doctor offices and internal departments * Staying abreast of all insurance verification rules and regulations * Stays informed of state and federal regulations in relation to hospital reimbursement, and maintains communication with personnel in HIM departments and the business office to ensure accurate reimbursement * Documents the hospital operating system with all pertinent information to support the claim if applicable. This includes the reference number of the person you spoke with at the insurance company, the name, pending authorization, clinical information for clinical documentation, etc. * Requires the ability to sufficiently understanding insurance protocols for referrals, co-payments, deductibles, allowances, etc., and analyzes information received to determine patients' out-of-pocket liabilities * Run medical necessity as needed per payer * Collects out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point- of-service cash reports * Communicates the estimated out of pocket liability for the visit. * Refers self-pay patients to Financial Counseling for self-pay screening to determine if the patient is qualified for additional financial assistance. * Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc. * Performs other clerical duties as assigned by Manager, Patient Access and/or supervisor(s) * handle a variety of task with speed, and attention to detail and accuracy. Required Qualifications * High school graduate or equivalent is required. * Requires two to three years of demonstrated hospital and patient accounts experience with extensive knowledge in third party, payor/regulatory agency requirements. * Requires good analytical and problem-solving ability Preferred Qualifications * Some Medical Terminology * Requires good analytical and problem-solving ability * Excellent customer service skills * Typing required (minimum 25-30 wpm) * Experience in basic computer software programs (Microsoft Word, Excel, and Outlook) * Good written and verbal communication skills Position Details * Job Type: Full Time (1.0 FTE) * Shift :Days (Rotational) * Department: Insurance Verifier * Office Location: Ingalls Memorial Hospital- Harvey (no set days in office - on as needed basis) * CBA Code: Non-Union Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we're doing work that really matters. Join us! UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

Be part of a world-class academic healthcare system, Ingalls Memorial Hospital, as a Insurance Verifier. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. The Insurance Verifier is under the supervision of the Patient Access leadership, initiates the process for all scheduled elective outpatient services and inpatient admissions. This includes verification for observation cases as well as add on procedures. The Insurance Verifier will be responsible for indicating if the services are financially cleared prior to the date of service. The insurance verifier will secure the necessary authorizations to support the services being ordered and in the event of an inpatient admission, they will initiate the notification of admission within the payer guidelines. They will be responsible for staying abreast of payer rules according to policy as well as state and federal billing and collection regulations. They will perform all clerical processing for completion and disposition of assigned accounts, handle patient and third-party payer inquiries as needed, makes necessary follow-up on those arrangements to ensure compliance with appropriate hospital and departmental collection policies and procedures assuring satisfactory disposition of all encounters. Essential Job Functions Responsible for obtaining daily work list assigned to the employee to begin financial clearance process prior to the date of service for elective scheduled services and within payer guidelines for the notification of admission. Obtaining the authorization for the services rendered to ensure proper reimbursement and denial mitigation. Handles all add-ons as assigned per work list, this includes STAT cases that need to be worked as priority per department policy Secure all required clinical documentation needed to obtain the authorization Maintain that all encounters needing verification is completed within 48 hours Notify the patient as well as the ordering provider if an authorization has been delayed and work with the department to reschedule the services until the authorization of financial clearance has been obtained. Secure all required clinical documentation needed to obtain the authorization Maintain that all encounters needing verification is completed within 48 hours Handling phone calls from insurance companies, doctor offices and internal departments Staying abreast of all insurance verification rules and regulations Stays informed of state and federal regulations in relation to hospital reimbursement, and maintains communication with personnel in HIM departments and the business office to ensure accurate reimbursement Documents the hospital operating system with all pertinent information to support the claim if applicable. This includes the reference number of the person you spoke with at the insurance company, the name, pending authorization, clinical information for clinical documentation, etc. Requires the ability to sufficiently understanding insurance protocols for referrals, co-payments, deductibles, allowances, etc., and analyzes information received to determine patients' out-of-pocket liabilities Run medical necessity as needed per payer Collects out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point- of-service cash reports Communicates the estimated out of pocket liability for the visit. Refers self-pay patients to Financial Counseling for self-pay screening to determine if the patient is qualified for additional financial assistance. Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, payment plans, etc. Performs other clerical duties as assigned by Manager, Patient Access and/or supervisor(s) handle a variety of task with speed, and attention to detail and accuracy. Required Qualifications High school graduate or equivalent is required. Requires two to three years of demonstrated hospital and patient accounts experience with extensive knowledge in third party, payor/regulatory agency requirements. Requires good analytical and problem-solving ability Preferred Qualifications Some Medical Terminology Requires good analytical and problem-solving ability Excellent customer service skills Typing required (minimum 25-30 wpm) Experience in basic computer software programs (Microsoft Word, Excel, and Outlook) Good written and verbal communication skills Position Details Job Type: Full Time (1.0 FTE) Shift :Days (Rotational) Department: Insurance Verifier Office Location: Ingalls Memorial Hospital- Harvey (no set days in office - on as needed basis) CBA Code: Non-Union Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we're doing work that really matters. Join us! UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 12/17/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 27959 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs.

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Job Summary The Event Productions unit, situated within the Office of Strategic Communications, connects Caltech to the broader community and donors through the presentation of high-quality public events and programs. These programs may include the presentation of researchers and lecturers from Caltech as well as professional artists and performers from a broad range of disciplines. Under direct supervision of the Audience Services Manager, assists with audience services and front-of-house operations during Caltech public events. This is an occasional position; work hours and days may vary. The work schedule is assigned based on the event schedule. Some evening and weekend work required. There are multiple openings. Essential Job Duties Assist in ticket collection/audience counts. Greet patrons and assist them to their seats. Distribute programs to patrons, including preparation of insert materials, if any, and sorting unused programs. Set up and remove auditorium ropes, equipment, and displays. Assist with sales of refreshments and/or event merchandise outside the auditorium. This may include pushing and/or pulling rolling carts. Other duties as assigned. Perform work in accordance with Institute and regulatory agencies (e. g. , OSHA) safety standards and practices. Basic Qualifications Must possess good verbal communication and interpersonal skills. Must present an attitude of attentiveness, courtesy, and professionalism when dealing with patrons and other staff members. Exceptional customer service skills. Physical Requirements Physical strength to occasionally lift up to 15 pounds. Ability to bend in all directions, squeeze with arms and hands, climb stairs, and work outdoors. Ability to push and pull rolling items (e. g. , carts). Required Documents Resume

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00AM-5:00PM Posted Date 12/09/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27922 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The UCLA Santa Monica Hospital is looking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support. Primary duties include: * Front desk duties (triage calls, greet and check-in patients) * Responsible for patient interviewing and encounter registration * Scheduling and confirming patients appointments * Obtaining all financial and demographic information from patients * Accurately encounter patients utilizing proper Care Connect functions * Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability * Verifying insurance benefits and accurately record benefits for finance review * Reviewing accounts for change in status and re-verify benefits and/or authorization * Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results * Other duties as assigned Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Previous experience in a medical office setting Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications Skill in performing basic arithmetic Ability to work independently and exercise appropriate decisions with minimum supervision Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public Skill in organizing and prioritizing assignments

Who We Are UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif. , four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U. S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit www. ucihealth. org. Your Role on the Team Position Summary: The parking representative serves and assists staff, patients, and visitors in maintaining compliance with parking rules and regulations. Under general supervision, oversees vehicle management and tracking for Medical Center visitors and patients, providing the highest level of customer service, using the department's policies and procedures as guidelines. The incumbent will staff the information booths, parking kiosks, and provide valet services. Ensures customer concerns or complaints regarding parking operations are addressed in a timely manner, respectfully and professionally, and referred to the appropriate person in parking services, when necessary. Greets visitors, helping to unload bags, carefully park and quickly retrieve vehicles in parking structures safely, while following all policies and procedures. What It Takes to be Successful Required Qualifications: Working knowledge of computer systems and software Skill in interacting diplomatically and courteously with the public in a high volume, public contact setting involving guests, faculty, staff, students, hospital patients, and visitors to Medical Center. Required to successfully complete an FBI fingerprinting process and maintain the successful completion of an FBI fingerprinting process throughout employment. Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must possess and maintain a valid California driver's license Must demonstrate customer service skills appropriate to the job Must be available to work alternate work schedules and overtime, including evenings, weekends, and holidays as needed Excellent written and verbal communication skills in English Employment is contingent upon completion of satisfactory background investigation Employment contingent upon completion of satisfactory background investigation. Position is subject to the California DMV's "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record. Demonstrated skills in mathematics and cash handling in order to maintain accuracy and accountability regarding cash, ticket handling and refund processing. Demonstrated skill in making appropriate job decisions using standard policies and procedures as guidelines Demonstrated ability to assess problematic or emergency situations and plan/execute an appropriate solution based on established guidelines, policies or procedures. Continued employment is contingent upon proof of a satisfactory driving record Ability to work outside and year round in inclement and clement weather, using established foul weather gear provided by the department. Ability to work in an underground parking garage. Ability to stand and/or walk entire shift. Ability to speak on a one-to-one basis, using appropriate vocabulary and grammar with persons of various social, cultural, economic, and educational backgrounds to provide information and explain procedures effectively. Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization. Ability to relay information, either in writing or verbally, in a professional manner. Ability to operate both manual and standard transmission vehicles. Ability to maintain a work pace appropriate to the workload Ability to hear and understand ordinary dispatch communications received over a 2-way radio and to use appropriate radio language. Ability to handle highly confidential matters with tact and diplomacy and to maintain confidentiality of information as needed to protect the rights of individuals or the Medical Center. Ability to function as a member of a team and establish and maintain cooperative working relationships with colleagues and medical area partners, including E&T staff, security employees, UCPD, etc. Ability to exercise judgment, discretion and take appropriate action in resolving problems and/or customer issues when answers are not readily apparent. Ability to articulate directional information to staff and customers based on the physical complexities of the campus and parking areas. Preferred Qualifications: Knowledge of parking equipment and supplies such as pay stations, automated valet systems and handheld computers. Knowledge of applicable procedures and regulations concerning parking enforcement and traffic control Knowledge of University and medical center organizations, policies, procedures and forms Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: *********** uci. edu/new-hire/conditions-of-employment. php Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci. edu or at **************, Monday - Friday from 8:30 a. m. - 5:00 p. m. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit ****************** Responsibilities Position Summary: The parking representative serves and assists staff, patients, and visitors in maintaining compliance with parking rules and regulations. Under general supervision, oversees vehicle management and tracking for Medical Center visitors and patients, providing the highest level of customer service, using the department's policies and procedures as guidelines. The incumbent will staff the information booths, parking kiosks, and provide valet services. Ensures customer concerns or complaints regarding parking operations are addressed in a timely manner, respectfully and professionally, and referred to the appropriate person in parking services, when necessary. Greets visitors, helping to unload bags, carefully park and quickly retrieve vehicles in parking structures safely, while following all policies and procedures. Qualifications Required Qualifications: Working knowledge of computer systems and software Skill in interacting diplomatically and courteously with the public in a high volume, public contact setting involving guests, faculty, staff, students, hospital patients, and visitors to Medical Center. Required to successfully complete an FBI fingerprinting process and maintain the successful completion of an FBI fingerprinting process throughout employment. Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must possess and maintain a valid California driver's license Must demonstrate customer service skills appropriate to the job Must be available to work alternate work schedules and overtime, including evenings, weekends, and holidays as needed Excellent written and verbal communication skills in English Employment is contingent upon completion of satisfactory background investigation Employment contingent upon completion of satisfactory background investigation. Position is subject to the California DMV's "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record. Demonstrated skills in mathematics and cash handling in order to maintain accuracy and accountability regarding cash, ticket handling and refund processing. Demonstrated skill in making appropriate job decisions using standard policies and procedures as guidelines Demonstrated ability to assess problematic or emergency situations and plan/execute an appropriate solution based on established guidelines, policies or procedures. Continued employment is contingent upon proof of a satisfactory driving record Ability to work outside and year round in inclement and clement weather, using established foul weather gear provided by the department. Ability to work in an underground parking garage. Ability to stand and/or walk entire shift. Ability to speak on a one-to-one basis, using appropriate vocabulary and grammar with persons of various social, cultural, economic, and educational backgrounds to provide information and explain procedures effectively. Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization. Ability to relay information, either in writing or verbally, in a professional manner. Ability to operate both manual and standard transmission vehicles. Ability to maintain a work pace appropriate to the workload Ability to hear and understand ordinary dispatch communications received over a 2-way radio and to use appropriate radio language. Ability to handle highly confidential matters with tact and diplomacy and to maintain confidentiality of information as needed to protect the rights of individuals or the Medical Center. Ability to function as a member of a team and establish and maintain cooperative working relationships with colleagues and medical area partners, including E&T staff, security employees, UCPD, etc. Ability to exercise judgment, discretion and take appropriate action in resolving problems and/or customer issues when answers are not readily apparent. Ability to articulate directional information to staff and customers based on the physical complexities of the campus and parking areas. Preferred Qualifications: Knowledge of parking equipment and supplies such as pay stations, automated valet systems and handheld computers. Knowledge of applicable procedures and regulations concerning parking enforcement and traffic control Knowledge of University and medical center organizations, policies, procedures and forms Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: * Background Check and Live Scan * Employment Misconduct* * Legal Right to Work in the United States * Vaccination Policies * Smoking and Tobacco Policy * Drug Free Environment * Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. * California Child Abuse and Neglect Reporting Act * E-Verify * Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: ******************************************************** Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at *********** or at **************, Monday - Friday from 8:30 a.m. - 5:00 p.m.

The UCSF Contact Center has 2 different homesite locations Emeryville or Brisbane. Please choose the location of your interest. As a patient-focused organization, UCSF Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Health seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, scheduling, filing, authorizations, and billing. The PC 3 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC 3 is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC 3 is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** • High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. • Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable. • Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. • Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. • Ability to work with minimal supervision • Ability to use good judgment and work independently, at times under the pressure of deadlines • Ability to access situations prioritizes workload, develop solutions and make recommendations. • Excellent customer service and communication/interpersonal skills, both over the telephone and directly. • Able to sit at a computer terminal with telephone headphones for extended periods of time. • Basic math skills required. • Proven ability to deal with a wide variety of individuals; • Ability to deal sensitively and effectively with patients. • Excellent organizational and problem-solving skills. • Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. • Demonstrated administrative/office coordination skills. • Demonstrated knowledge of medical practice terminology. • Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable o Referrals (Incoming referral entry) and handling all referral WQs o Schedule surgeries o Work applicable work queues o Enter/edit outside test results o Messaging (CRM) if applicable o 2nd calls in CRM if applicable o Telephone encounters o My open encounter o Staff message o New message o Route Patient advice request to providers (My Chart) o Patient Schedule (My Chart) o Letters o Pools o Patient look up o Check in process o Check out process o Comment field o Quick note o Scanning • Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. • Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. • Prior experience with EPIC. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. The UCSF Contact Center is an integrated team that supports both patient and provider requests for access to care at UCSF Health. Administrative functions include 1) appointment scheduling, 2) referral intake, review and processing,3) coordinating any other administrative or clinical patient call-based requests to support effective care delivery. The Contact Center team supports the organization's goal to be the #1 Health System in Northern California in health care value, patient experience, and employee engagement by ensuring our ambulatory clinics provide timely access to care for our patients. We strive to provide care when, where and how our patients need it. The team works closely with practices to support improvement efforts and with various departments across the organization (e.g. marketing, IT) to set strategic goals and develop innovative patient care access solutions. About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The Practice Coordinator 2 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC 2 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers always. The PC 2 is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations to problem-solve, prioritize and facilitate complex transactions during his/her daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC2 is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. Successfully passes fingerprinting protocol and is approved to be a cash collector Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations. Ability to work with minimal supervision Ability to use good judgment and work independently, at times under the pressure of deadlines Ability to access situations prioritizes workload, develop solutions and make recommendations. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Proven ability to deal with a wide variety of individuals; Ability to deal sensitively and effectively with patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated knowledge of medical practice terminology. Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable Referrals (Incoming referral entry) and handling all referral WQs Pend orders Pend smart sets Schedule surgeries Work applicable work queues Messaging (CRM) if applicable 2 nd calls in CRM if applicable Telephone encounters My open encounter Staff message New message Route Patient advice request to providers (My Chart) Patient Schedule (My Chart) Letters Pools Patient look up Check in process Check out process Comment field Quick note Scanning Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services. Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. Prior experience with EPIC. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. The Department of Orthopaedic Surgery is responsible for the department's academic, teaching, patient care professional services and research activities under the UCSF School of Medicine. The department has over 250 academic and staff personnel at multiple sites (UC, Mt. Zion, MB, SFGH, and VAMC). The Orthotic and Prosthetic Department provides joint patents care with numerous services across the UCSF health care system. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Under direct supervision and guided by the procedures of UCSF Dental Center, the Practice Coordinator II is responsible for providing support to the UCSF Oral & Maxillofacial Surgery Clinic. The Practice Coordinator II/ Treatment Planning Coordinator primary responsibility is treatment planning for the Oral & Maxillofacial Surgery Clinics, the incumbent can act in all capacities of the administrative team including, but not limited to: Front desk or Scheduling and coordinating billing and collections in partnership with the DC's Patient Billing Services (PBS). The Practice Coordinator is the direct liaison between patients and the services they receive at the clinics in any level of care. The Practice Coordinator II works as a team member and consistently project a professional and courteous demeanor. The Practice Coordinator II is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator II must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers. The Practice coordinator is required to work at any clinic locations as needed and scheduled. This may include weekends and evenings. The incumbent may also support other Dental Center clinics as needed. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** High School graduate or equivalent with 2 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with appointment scheduling. Ability to analyze situations, prioritize, and develop solutions, and make recommendations. Ability to work independently at the reception desk. Ability to use good judgment and work independently at times under the pressure of deadlines. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel. Proven ability to deal with a wide variety of individuals. Ability to deal sensitively and effectively with ill patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. Prior experience with EPIC/Axium. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Department Description MISSION: Advancing health through excellence in patient care, education and discovery. VISION: To be the preeminent innovator in oral and craniofacial health worldwide. VALUES: Through our values, we demonstrate LEADERSHIP in all that we do. Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership. The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value. We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and Master's degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institute of Health funding for 24 consecutive years. ORAL & MAXILLOFACIAL SURGERY Our laboratory employs a multidisciplinary approach of molecular, biochemical, in vitro electrophysiological, and behavioral techniques to evaluate mechanisms underlying pain and analgesia. We are investigating signal transduction mechanisms for mechanical, thermal and chemical stimulus-induced activation of sensory neurons and mechanisms underlying sensitization of responses to these stimuli. We also investigate neural and endocrine (stress axis) contributions to inflammation, the immune response and pain. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Under direct supervision and guided by the procedures of UCSF Dental Center, the Practice Coordinator is responsible for providing support to the Dental Center Predoctoral clinics located at the Parnassus and Buchanan campuses. The Practice Coordinator is responsible for the reception, registration, treatment planning and patient processing in the Predoctoral clinics. They are the direct liaison between patients and the services they receive at the clinics in any level of care. The Practice Coordinator works as a team member and consistently project a professional and courteous demeanor. The Practice Coordinator is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers. The Practice coordinator is required to work at any clinic locations as needed and scheduled. This may include weekends and evenings. The incumbent may also support other Dental Center clinics as needed. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. Ability to analyze situations, prioritize, and develop solutions, and make recommendations. Ability to work independently at the reception desk. Ability to use good judgment and work independently at times under the pressure of deadlines. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel. Proven ability to deal with a wide variety of individuals. Ability to deal sensitively and effectively with ill patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. Prior experience with EPIC. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Duration will be approximately three months; possibility of extension. The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Schedule, prepare, and track MSPRC meeting invitations, agendas, and materials. Record, finalize, and distribute meeting minutes and provider correspondence. Maintain case tracking logs, monitor email inboxes, and ensure timely follow-up. Generate monthly data reports for the Medical Executive Committee (MEC). Support MSO committee activities, credentialing system data entry, and special projects. Support MSO CME program with data entry, track educational activity and CME occurrence. Quality & Case Review Support Coordinate with case reviewers and prepare final review packets for MSPRC meetings. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (***************************************** Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** • Bachelor's degree in a related field or equivalent experience/training• Minimum 1 year of experience supporting clinical committees • Ability to work independently and manage multiple priorities • Familiarity with case review processes and quality improvement activities • Background in quality and experience working in community hospital settings • Strong organizational skills with the ability to manage multiple deadlines • Excellent written and verbal communication skills • High attention to detail and ability to maintain confidentiality Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8:30am-5:30pm Posted Date 12/11/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration indefinate Job # 27867 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this position, you will provide administrative and patient care support to assigned clinic in the Ambulatory and Community Practice. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Salary Range: Job Qualifications Press space or enter keys to toggle section visibility Required: * Ability to communicate professionally and effectively with physicians and staff in a high volume setting. * Excellent organizational skills and ability to prioritize assignments * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules * Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services Preferred: * Skill in using a PC with associated programs including Word, Excel, and Email * Skill in demonstrating work experience with a database computer program * Knowledge of major medical insurance plans and types of coverage provided * Knowledge of medical terminology

The anticipated duration of this assignment is approximately six months with potential to extend. As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (***************************************** Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. Ability to work with minimal supervision Ability to use good judgment and work independently, at times under the pressure of deadlines Ability to access situations prioritizes workload, develop solutions and make recommendations. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Proven ability to deal with a wide variety of individuals; Ability to deal sensitively and effectively with patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated knowledge of medical practice terminology. Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. Prior experience with EPIC. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Please note: the anticipated duration of this assignment is three months; possibility of extension. The Practice Coordinator 3 serves as the face of the Practice, collaborating with administrative, clinical, and management teams. Responsible for seamless operations and exceptional customer service, this role handles scheduling, referrals, revenue cycle management, and patient care coordination. Key Responsibilities: New Patient Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and new patients. Schedule and register patients accurately, ensuring compliance with guidelines and collecting necessary information. Explain first appointment procedures to patients in understandable terms and manage patient expectations. Advanced New Patient Scheduling and Coordination: Secure outside medical records, prioritize scheduling for complex patients, and inform patients about treatment options. Coordinate care with various clinical disciplines and external providers to optimize schedules and expedite services. Surgery Scheduling and Advanced Surgery Scheduling: Coordinate outpatient and inpatient surgeries, ensure proper communication with patients, physicians, and hospital staff. Manage complex scheduling, secure authorizations, and coordinate post-surgical appointments and paperwork. Revenue Cycle: Perform cash collection, communicate financial policies to patients, and obtain insurance authorizations. Monitor provider open charts, work on denials, and secure complex authorizations. Administrative and Patient Care Coordination: Schedule patient appointments, triage telephone calls efficiently, and collaborate with clinical staff in problem-solving patient needs. APeX and IT Specific Skills: Perform APeX-specific tasks, manage referrals, appointments, and utilize various functionalities for patient care coordination. Environmental Responsibilities, General Performance, and Customer Service Outreach: Maintain workplace safety, patient confidentiality, participate in team building, and handle customer service inquiries and complaints. Lead Role Duties: Resolve escalated operational issues, provide guidance for process improvements, and act as a primary resource within the department. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (***************************************** Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. Experience with in-person client service Scheduling patients Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. Ability to work with minimal supervision Ability to use good judgment and work independently, at times under the pressure of deadlines Ability to access situations prioritizes workload, develop solutions and make recommendations. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Proven ability to deal with a wide variety of individuals; Ability to deal sensitively and effectively with patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated knowledge of medical practice terminology. Preferred Qualifications EPIC/APeX strongly preferred. Experience in healthcare, including patient scheduling, insurance verification, and medical record data abstraction. Experience in ambulatory settings. Prior experience with appointment, ancillary service, or surgical scheduling. Bilingual or multilingual capability (Spanish, Cantonese, and Russian). Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Who We Are UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif. , four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U. S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit www. ucihealth. org. Your Role on the Team Position Summary: The Payment Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in a timely manner. This role supports the hospital's revenue cycle by ensuring data integrity, reconciling remittance advice, and collaborating with internal teams and vendors to resolve payment discrepancies. The position requires strong research and problem-solving skills to investigate complex payment issues, interpret electronic remittance advice (ERA), and identify root causes of posting errors. The ideal candidate is detail-oriented, organized, and comfortable working the 835 files and Payment posting batch for payment and reconciliation. What It Takes to be Successful Required Qualifications: Some positions in this series title may require bi-lingual skills to accommodate Spanish-speaking or other foreign language speaking customers Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must demonstrate customer service skills appropriate to the job Knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting Knowledge of all non-governmental and governmental payment practices Knowledge of CPT, HCPCS and ICD billing codes, authorization requirements and related documentation Good math skills to accurately perform a variety of calculations related to patient accounting Good communication skills to effectively interact with payers, patients and their families and other staff in PFS or across the organization Familiarity with the electronic payment posting and payer enrollment process Experience creating and editing spreadsheets Excellent written and verbal communication skills in English Effective data and numerical data entry skills Demonstrated experience using computers and related programs and applications Ability to resolve routine and non-routine errors independently Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications: Strong working knowledge of 835 ERA file structure and remittance segments Minimum three (3) years' experience in healthcare revenue cycle or cash posting operation Experience with EPIC system Excellent communication and organizational skills. Associate's or Bachelor's degree in accounting, Business, Healthcare Administration, or related field. Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and data validation Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: *********** uci. edu/new-hire/conditions-of-employment. php Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci. edu or at **************, Monday - Friday from 8:30 a. m. - 5:00 p. m. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit ****************** Responsibilities Position Summary: The Payment Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in a timely manner. This role supports the hospital's revenue cycle by ensuring data integrity, reconciling remittance advice, and collaborating with internal teams and vendors to resolve payment discrepancies. The position requires strong research and problem-solving skills to investigate complex payment issues, interpret electronic remittance advice (ERA), and identify root causes of posting errors. The ideal candidate is detail-oriented, organized, and comfortable working the 835 files and Payment posting batch for payment and reconciliation. Qualifications Required Qualifications: * Some positions in this series title may require bi-lingual skills to accommodate Spanish-speaking or other foreign language speaking customers * Must possess the skill, knowledge and ability essential to the successful performance of assigned duties * Must demonstrate customer service skills appropriate to the job * Knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting * Knowledge of all non-governmental and governmental payment practices * Knowledge of CPT, HCPCS and ICD billing codes, authorization requirements and related documentation * Good math skills to accurately perform a variety of calculations related to patient accounting * Good communication skills to effectively interact with payers, patients and their families and other staff in PFS or across the organization * Familiarity with the electronic payment posting and payer enrollment process * Experience creating and editing spreadsheets * Excellent written and verbal communication skills in English * Effective data and numerical data entry skills * Demonstrated experience using computers and related programs and applications * Ability to resolve routine and non-routine errors independently * Ability to maintain a work pace appropriate to the workload * Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications: * Strong working knowledge of 835 ERA file structure and remittance segments * Minimum three (3) years' experience in healthcare revenue cycle or cash posting operation * Experience with EPIC system * Excellent communication and organizational skills. * Associate's or Bachelor's degree in accounting, Business, Healthcare Administration, or related field. * Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and data validation Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: * Background Check and Live Scan * Employment Misconduct* * Legal Right to Work in the United States * Vaccination Policies * Smoking and Tobacco Policy * Drug Free Environment * Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. * California Child Abuse and Neglect Reporting Act * E-Verify * Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: ******************************************************** Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at *********** or at **************, Monday - Friday from 8:30 a.m. - 5:00 p.m.