Customer Service Liaison jobs at University of Pittsburgh - 219 jobs

Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment

The Advancement Services Associate reports directly to the Director of Database Management and will provide day-to-day support to the management of all donor information systems for The Agnes Irwin School Development office. The Agnes Irwin Development Office is a fast-paced, deadline-driven environment managing the school's fundraising campaigns, alumnae relations program, parent relations program, and various school events. This position will include gift processing and acknowledgements, data entry/import/extraction/integrity/reporting and analysis as well as other related activities. The Advancement Services Associate will work closely with the Agnes Irwin Business Office, Information Technology team, and Enrollment Management team to ensure the proper flow of information across the Agnes Irwin organization. Reports To: Director of Database Management Essential Responsibilities: Systems Management Assist in overseeing the Raiser's Edge fundraising database of approximately 21,000+ constituent records. Maintaining data integrity, remaining up to date on all system updates, and working closely with gift officers to ensure data and actions collected from donors are recorded in their records. Support will include, but not be limited to, new student/ family imports, incoming/outgoing faculty & staff, obtaining and maintaining constituent mailing/email updates, and periodic audits of donor files and database records. Support the processing of entering gifts and pledges into the donor database, including employee payroll withdrawal, in-kind donations, event registrations, tributes, and all online giving; ensuring accuracy, integrity, and confidentiality. Provide additional support of gift and pledge entries that include employee payroll deductions, recurring gifts, Venmo account management, 3 rd party Matching Gift Organizations, 3 rd party Vendor during Day/Week of Giving Events, Donor Advised Fund/other gift transfers, in-kind donations, event registrations, tributes, and online giving. Ensure the generation of acknowledgments for all gifts entered within an appropriate timeframe. Assist with generating pledge reminders, work with gift officers on follow-up with donors, and conduct pledge review to ensure all monthly gifts have been reviewed/acknowledged. Manage the gift officer Opportunities program - audits pending opportunities, supports gift officers with timeline management of open asks, and attends bi-weekly major gift officer meetings. Strategize with team members to manage the production of scheduled and on-demand targeted mailing lists, and data pulls in a timely fashion for events, direct mail, email, and other communications campaigns. Reporting Functions Support the Database Manager on routine reports to reflect the ongoing success and outcomes of all development efforts. Generate scheduled and on-demand reports in a timely fashion and anticipate reporting needs for key meetings including those of the Board of Trustees, Development Committee, and Alumnae Board. Assist with daily and monthly Business Office reports as well as fiscal year end auditor requests and National DASL report. Run reports and support the regular distribution of event data: invitation responses, ticket purchases, invoicing sponsorship pledges. Other Duties Manage the creation of all nametags for special events Attend and assist with all Development Special Events (occasionally on weekends or evenings) Qualifications Bachelor's Degree is required Minimum 3-5 years of experience in a professional setting Experience in data management or related activity with proven accuracy and efficiency preferred Experience in relationship databases, Blackbaud Raiser's Edge fundraising database preferred Skills, Abilities and Competencies Required: Ability to work independently in a self-directed manner and in collaboration with with a variety of other people/teams Able to handle multiple projects accurately and the ability to prioritize effectively Possesses strong attention to detail and accuracy Microsoft Office proficiency with an emphasis in Word, Excel, Google and competency in mail merges Able to work with and process information in an analytical fashion Demonstrated ability to use good judgment and to handle confidential information with a high level of sensitivity ensuring the privacy of donors and prospects Strong math and computer competency required Must have good written and verbal communication skills Maintains a high degree of professionalism Exceptional customer service skills Mature professional judgment Superior follow-through and ability to meet deadlines Strong organizational capabilities

Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are proud to be based in Norway, a country renowned for its rich energy resources and commitment to environmental sustainability. With our headquarters strategically located in Germany, we are well-positioned to leverage the region's expertise and contribute to the country's energy sector growth. Job Description We are seeking a highly motivated and experienced Remote Customer Support Representative to join our team. The ideal candidate will be responsible for managing a team of customer support representatives and ensuring exceptional customer service delivery. Additionally, the Customer Support Representative will handle debt collections and overdue payments for delinquent customers. Responsibilities: - Manage and lead a team of remote customer support representatives - Develop and implement customer service policies and procedures - Monitor team performance and provide coaching and feedback - Handle escalated customer inquiries and issues - Analyze customer feedback and implement improvements to enhance customer satisfaction - Collaborate with other departments to ensure a seamless customer experience - Manage debt collections and overdue payments for delinquent customers Requirements: - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Benefits: - Competitive salary - Remote work flexibility - Health and wellness benefits - Professional development opportunities Qualifications - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Additional Information Please submit your resume and a cover letter outlining your qualifications and experience for the team to contact you.

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Job Description OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment. Key Responsibilities Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution. Manage collections and overdue payments, including negotiating payment plans and settlements. Review and analyze account receivable reports to identify trends, risks, and areas for improvement. Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions. Develop and implement strategies to improve collection efficiency and minimize delinquency rates. Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction. Maintain accurate and up-to-date customer records, including payment logs and communication histories. Meet or exceed monthly collections and reconciliation targets while ensuring high service quality. Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates. Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols. Prepare and distribute payment notices, confirmations, and remittance details. Investigate and resolve payment discrepancies and transaction-related errors. Uphold confidentiality, transparency, and compliance across all customer and partner transactions. Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations. High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred. Proven ability to manage financial documentation and client correspondence with accuracy. Excellent communication, negotiation, and relationship management skills. Strong analytical and problem-solving abilities with high attention to detail. Sound knowledge of Escrow laws and financial compliance frameworks. Ability to work independently and remotely, maintaining consistent productivity and professionalism. Qualifications Excellent customer service orientation and interpersonal communication. Financial acumen and familiarity with reconciliation, invoicing, and payment processing. Strong organizational and time management abilities. Integrity, reliability, and discretion when handling confidential financial information. Proven teamwork and adaptability in dynamic environments. Additional Information We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. Responsibilities: 1. Customer Support: - Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information. - Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process. - Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary. - Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions. 2. Account Receivables and Collections: - Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients. - Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process. - Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships. - Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records. 3. Relationship Management: - Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries. - Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions. - Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. Qualifications - High school diploma or equivalent; bachelor's degree preferred. - Previous experience in customer support or a related field is highly desirable. - Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers. - Excellent problem-solving and decision-making abilities, with a keen attention to detail. - Proficiency in using customer support software and tools. - Familiarity with accounting principles and practices is a plus. - Ability to work independently and in a team-oriented environment. - Exceptional time management and organizational skills, with the ability to prioritize tasks effectively. Additional Information Flexible work hours Company-sponsored events Paid volunteer days Educational opportunities Remote work options Commuter benefits

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Full or Part Time Pay: $17.00-$23.00 Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental - coverage begins the 1st of the month after your hire date Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation. * Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills * Excellent customer service skills and ability to work in a fast-paced environment * Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems * Knowledge of other Campus Services departments * Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues * Ability to work both independently and as part of a professional decision-making team * Ability to make decisions and resolve problems * Ability to remain calm and poised during an emergency * Ability to be highly organized and manage multiple tasks at one time * Proficient in Microsoft Office * Ability to learn and adapt quickly to new technology and software * Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa * Ability to work a flexible schedule that includes evening and weekend hours regularly * High school diploma or equivalent * 4-5 years of customer service experience * Bachelor's degree * Knowledge of Tulane systems * Customer service experience in higher education

Provide critical operational support to the Registrar's Office during the Student Information System (SIS) Implementation project. This temporary position will maintain essential day-to-day functions, including National Student Clearinghouse reporting, registration support, academic records maintenance, and data reporting, while permanent staff focus on system migration activities. This role ensures continuity of service to students, faculty, staff, and external agencies during a period of significant institutional change. Essential Job Functions: 25% A. Submit regular reports to the National Student Clearinghouse and resolve any error reports in a timely manner. Produce data and ad hoc reports as requested (enrollment reports, rosters, major/minors, check-in lists, student, and parent address lists, etc.) 25% B. Provide support for registration processes, including troubleshooting student registration issues, assisting with course schedule maintenance, monitoring registration system functionality, and responding to registration-related inquiries from students and faculty. Maintain and update the Registrar's office website with registration information. 20% C. Support academic catalog updates by coordinating with the Associate Registrar for Registration & Technology, along with academic departments on curricular changes, updating course information as changes are approved, and assisting with catalog maintenance in the student information system. 15% E. Generate data and ad hoc reports as requested, including enrollment reports, student rosters, major/minor lists, check-in lists, and address lists for various constituencies across the college community. 15% A. Assist with special projects related to registrar operations as assigned. Provide backup support for other registrar office functions during peak periods. Participate in cross-training opportunities to support office continuity Education: Required: Associate degree or equivalent combination of education and experience. Preferred: Bachelor's degree. Professional Experience: Required: Two years of experience in higher education administration, student services, or office operations with strong data management responsibilities. Experience working with student information systems or database management. Preferred: Experience in a registrar's office or academic records environment. Familiarity with FERPA regulations and academic records management. Computer Skills: Proficiency with Microsoft Office suite (Excel, Word, Outlook), particularly Excel for data management and reporting. Ability to learn and navigate student information systems and related software applications. Strong attention to detail in data entry and verification. Other Skills, Abilities, Qualifications: Customer service orientation with the ability to communicate clearly and professionally with diverse constituencies. Strong organizational skills and ability to manage multiple priorities and meet deadlines. Detail-oriented with commitment to accuracy. Ability to maintain confidentiality and handle sensitive information appropriately. Flexible and adaptable to changing priorities in a dynamic environment. Salary: $35.00 Job Category: Application Instructions: Consideration of applications will begin immediately and will continue until the position is filled. Please submit the following application materials (only for external candidates): * Cover Letter * Resume * 3 references Goucher College is an Equal Opportunity Employer Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position. Goucher College is committed to increasing the equity of our community and seeks applicants dedicated to applying principles of equity and inclusion in all areas of the campus community.

Fiscal Year 2025-2026 Position Title Welcome Center Representative, School of Dental Medicine Posting Category Staff Department Clinic Operations Posting Number U250094 Posting Link ********************************************* Employer UB Foundation Activities Appointment Term Position Type Posting Detail Information Position Summary The UB School of Dental Medicine seeks to hire a full-time Welcome Center Representative to perform the following duties: * Patient check-in and check-out * Verify insurance eligibility for upcoming appointments * Switchboard coverage * Assist Admissions department * Collect payments The candidate must be an enthusiastic team player with excellent phone and interpersonal communication skills. Candidate must be detail oriented, effective with multi-tasking and time management, and willing to learn new skills. About the University at Buffalo The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo. Learn more: * Our benefits, where we prioritize your well-being and success to enhance every aspect of your life. * Being a part of the University at Buffalo community. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities. Minimum Qualifications * High School Diploma * 1 year of customer service experience Preferred Qualifications * Customer service experience in a dental office Physical Demands Salary Range $36,000 - $40,000 Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate. Job Type Full-Time Campus South Campus Posting Alerts Special Instructions Summary Is a background check required for this posting? Yes Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment. Contact Information Contact's Name Nichole Cook Contact's Pronouns Contact's Title Welcome Center Supervisor Contact's Email ****************** Contact's Phone ************ Posting Dates Posted 11/20/2025 Deadline for Applicants Open Until Filled Date to be filled 01/01/2026 References Number of References Required 3 Reference Cutoff Date Instructions to Applicant

Cox Fleet keeps your fleet moving. Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. Obtain customers approval for all repairs and services performed. Dispatching and assigning shop work to technicians Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair Creating and fostering good working relationships with customers, vendors, and company partners. Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. Demonstrated ability to multi-task and apply initiative. Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at *************** Customer experience is at the heart of Clever. We've built a world-class support team with smart, ambitious, and diverse talent. Now we are looking for an extraordinary leader to develop a long-term vision for the team and build the next generation of Clever Support. As the Head of Customer Support, reporting to the Director of Customer Support & Services you will be responsible for hiring, developing, and retaining a high-performing, diverse team to provide exceptional technical support to our school districts and application partners. Successful candidates will have a strong leadership background, experience leading technical and product-focused teams, and be an effective cross-functional partner. We are looking for a leader that embodies an entrepreneurial spirit with a proven track record of driving change and taking intelligent risks to improve the customer experience. The perfect candidate will be an inspirational people leader, strong communicator, customer-centric, and excited by the opportunity to work in a mission-driven, fast-paced environment, actively developing and refining the team strategy with a data-driven approach. A DAY IN THE LIFE: Lead a team of Support Managers, responsible for 25+ Support Specialists across the US, and a team of Quality Assurance Specialists, responsible for ensuring a best-in-class customer experience on every support case Coach, mentor, and guide team members to deliver delightful customer support Inspire and motivate team members, helping them grow their impact and promoting their career growth. Foster a sense of pride and loyalty in the team, and nurture a strong and motivating team culture Empower all Support Specialists to effectively troubleshoot and resolve issues for our customers through resourcing, training, and coaching Develop effective and collaborative working relationships with a variety of leaders and teams across the company Analyze data to identify key trends in customer feedback, and drive improvements to improve the customer experience Be accountable for key team success metrics Become an expert on the Clever platform, serving as the voice of the customer and working with cross-functional partners to improve Clever product offerings Participate in customer meetings to resolve escalations when necessary to strengthen customer relationships WHAT WE'RE LOOKING FOR: 3+ years of experience in a technical support leadership or management role, overseeing a Support team Minimum of 5+ years of total experience in technical support preferably in a B2B SaaS or EdTech People leader, able to inspire and motivate teams to achieve great results Results-oriented and know how to prioritize to maximize team impact Build structures for scale, creating and iterating processes to delight customers while accelerating the efficiency of your team Excellent and effective communicator, both written and verbal, and have a demonstrated ability to communicate and present to customers Business leader, able to balance the needs of the team, customers, and business to make effective decisions and achieve the best possible outcomes Strong collaborator, able to work effectively with stakeholders across the company and navigate conflicting priorities amicably Data driven, able to analyze quantitative and qualitative inputs to identify trends and solve problems Remain flexible in a fast-paced environment, and effectively drive change in a growing team Experience in developing, reporting, and driving metrics-based results such as, CSAT, SLA adherence, Resolution Time, Call Acceptance Rate, Schedule Adherence, NPS and other KPIs Commitment to equity and belonging: Clever believes that the classrooms we serve and our company's halls should be spaces that are diverse, equitable and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace SALARY TRANSPARENCY: The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $133,000 - $157,000. For candidates living in NYC and San Francisco, CA is between $147,000 - $173,000. All final offers are determined using multiple factors including experience and level of expertise. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email *************************. If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Support Staff/Food Service Employee PURPOSE: To serve the students and faculty an inviting and nutritious meal in an atmosphere of efficiency, cleanliness and respect. FUNCTIONS: Follows all laws, Board Policies, regulations, rules and procedures, and complies with the instructions and/or directives from his/her supervisor(s). Works independently and with others in assigned school cafeterias and kitchens. Establishes an effective working rapport with all other staff and maintains a positive relationship with the school district's internal and external publics. As per the direction of the head cook, assumes one or more of the following responsibilities as needed in a timely manner during meal service: Food preparation; Point of sale; and/or Serving proper portions of hot food and restocking cold food areas. Rotates assigned kitchen duties as directed. Helps with clean-up of preparation, serving, and dishwashing areas. As directed, maintains contemporary job-related awareness and personal growth through participation in staff development activities. As authorized, works the additional hours necessary outside of the normal work day for the completion of tasks inherent to the position. Performs the work described herein without posing a direct threat to the health or safety of himself/herself or others. Performs other related duties and tasks as assigned by the Superintendent or designee. QUALIFICATIONS: Has the ability to read, write, and speak English fluently. Has the ability to prepare and serve meals. As is necessary, possesses needed technology-related knowledge and individual computer skills, including but not limited to the ability to learn and operate the Point of Sale system. Possesses effective communication, judgmental, planning, organizational, problem-solving, and human relations skills; Has the ability to be flexible and adapt to different work-related situations that affect food services operations. Must possess and display the ability to follow directives and adhere to the established chain of command. Must be dependable, punctual, flexible, appropriately attired, neat in appearance and able to manage time appropriately. Must maintain a professional demeanor and image. Must be courteous to students, staff, and the general public. Must possess adequate interpersonal skills, demonstrating the ability to work independently and/or on a team. PHYSICAL REQUIREMENTS: Must be able to be on one's feet in a stationary position and remain for prolonged periods of time. Must be able to move about the work area to perform duties and to access supplies. Must be able to access all work areas and locations. Must be able to lift as required. Must have the ability to bend, stoop, or reach above shoulder level. Must possess acceptable vision and hearing. Must be able to withstand changes in environmental conditions in the work area and to adapt to these changes. Must be able to operate and maintain equipment relative to his/her position. This position description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees in this position will be required to perform any other duties requested by their supervisor(s). The position holder must be able to perform the essential job functions with or without reasonable accommodation. It is the responsibility of the employee to inform the school district of any and all reasonable accommodations that will be required.

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Responsibilities * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Qualifications Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.

The Associate, Advancement Services is responsible for providing analytical reporting and prospect pool analysis, fulfilling data requests and providing oversight of the day-to-day maintenance of data contained in Stevenson University's fundraising database, Ellucian. Further, this position will assist various members of the Advancement staff with the compilation and distribution of various communications, in various forms, to the University's various constituencies, and assist with other Advancement related projects as requested. This position reports to the Coordinator, Advancement Services and works closely with members of the development and alumni relations teams to meet the department's goals and objectives. Essential Functions Develop, modify and update new and existing reports that are essential to the internal workings of the Advancement Office and Alumni Relations, as well as needs and requests from a variety of campus departments and organizations. Analyze and manipulate data determining giving trends and campaign effectiveness. Fulfill data requests for constituent lists for university's publication of Ventures , direct mail campaigns, email solicitations and other data needs as requested. Enter and maintain accurate contact, constituent codes, mail rules, relationship and other biographical/demographical and transactional data into the University's fundraising database, Ellucian. Maintains data integrity. Process and/or update alumni, parent, and donor records. Conduct research to locate missing address and phone information from alumni, parents and other constituents using a variety of on-line sources i.e. Google, LinkedIn, LexisNexis, WealthEngine, iWave, SDAT . Assist the Coordinator, Advancement Services with database troubleshooting. Provide back-up with gift and pledge processing. Assist with active/pro-active research on alumni and prospective donors.

Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy. Job Qualifications: Education: High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience. Experience: One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events. Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests. Completion of Barnes Foundation Associate training coursework. Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events Demonstrate strong attention to detail. Highly organized. Demonstrated customer service/relations experience with a true passion for working with the public. Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry. Flexible schedule with the ability to work weekends, some evenings and holidays, as needed. Ability to operate a digital point of sale system with accuracy and reliability. Proficiency in digital tools including Microsoft products and modern communication tools. Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting. Knowledge or interest in history, fine art and/or language skills beyond English are a plus. Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills. Licenses, Certifications: N/A Clearances: Criminal Background-National Physical A ctivities to Perform Essential Functions: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Moving: Ability to stand and walk for 8-hour shifts with minimal rest breaks. Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies. Vision Requirements: This position requires extended time on the computer. Communication Requirements: Clearly communicate in person, by phone, and by video conference. Communicate with others in conversational and written English. Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus. Job Responsibilities: Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility. Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive. Handles challenging situations with the public quickly and effectively, with skill and professionalism. Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement. Actively up-sells additional offers such as membership, seminars, lectures, and parking. Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings. Disseminates information regarding various education and membership events. Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information. Provides timely response to guest requests for information received by mail, phone, and email. Follow-up on customer calls and emails. Creates Customer Service Issue records for all compliments, complaints or comments. Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately. Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices. Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers. Works with various technology platforms to sell tickets and communicate effectively. Accurately enters data and processes payments. Adheres to foundation policies, including those regarding attendance, punctuality and dress code. Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions. Assists in preparation of mailings and other communications with customers. Performs other duties as assigned. Organization-Wide Competencies: 1. Accountability: a. Prepares for work assignments and meetings, b. Conducts thorough fact-finding, decision-making and/or follow through, c. Admits mistakes and errors and informs others when one is not able to meet a commitment. 2. Job Quality: a. Dependably demonstrates job knowledge necessary for the position, b. Produces timely, accurate, high quality work output, c. Prioritizes work responsibilities effectively and produces work quantity expected for the role. 3. Service: a. Identifies problems and collaborate with others to devise and create effective solutions. b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values. c. Facilitates open communication and keeps an open mind about new ideas. 4. Leadership: a. Sets a good example for others, b. Demonstrates ethical decision-making and communication, c. Makes decisions. Uses a solution-oriented, collaborative approach. 5. Collaboration: a. Seeks win-win outcomes in decision-making, b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others, c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives. 6. Empowerment (Supervisors): a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources, b. Motivates team to meet short- and long-term goals: individual, department and strategic plan, c. Creates environment for staff development. 7. Administration (Supervisors): a. Meets goals related to revenue targets, expense control, program fees, etc., b. Develops/manages budget in keeping with organizational priorities, c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.), d. Collects and analyzes data effectively, e. Documents work accurately and consistently, shares information appropriately.

Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy. Job Qualifications: Education: High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience. Experience: One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events. Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests. Completion of Barnes Foundation Associate training coursework. Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events Demonstrate strong attention to detail. Highly organized. Demonstrated customer service/relations experience with a true passion for working with the public. Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry. Flexible schedule with the ability to work weekends, some evenings and holidays, as needed. Ability to operate a digital point of sale system with accuracy and reliability. Proficiency in digital tools including Microsoft products and modern communication tools. Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting. Knowledge or interest in history, fine art and/or language skills beyond English are a plus. Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills. Licenses, Certifications: N/A Clearances: Criminal Background-National Physical Activities to Perform Essential Functions: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Moving: Ability to stand and walk for 8-hour shifts with minimal rest breaks. Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies. Vision Requirements: This position requires extended time on the computer. Communication Requirements: Clearly communicate in person, by phone, and by video conference. Communicate with others in conversational and written English. Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus. Job Responsibilities: Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility. Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive. Handles challenging situations with the public quickly and effectively, with skill and professionalism. Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement. Actively up-sells additional offers such as membership, seminars, lectures, and parking. Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings. Disseminates information regarding various education and membership events. Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information. Provides timely response to guest requests for information received by mail, phone, and email. Follow-up on customer calls and emails. Creates Customer Service Issue records for all compliments, complaints or comments. Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately. Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices. Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers. Works with various technology platforms to sell tickets and communicate effectively. Accurately enters data and processes payments. Adheres to foundation policies, including those regarding attendance, punctuality and dress code. Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions. Assists in preparation of mailings and other communications with customers. Performs other duties as assigned. Organization-Wide Competencies: 1. Accountability: a. Prepares for work assignments and meetings, b. Conducts thorough fact-finding, decision-making and/or follow through, c. Admits mistakes and errors and informs others when one is not able to meet a commitment. 2. Job Quality: a. Dependably demonstrates job knowledge necessary for the position, b. Produces timely, accurate, high quality work output, c. Prioritizes work responsibilities effectively and produces work quantity expected for the role. 3. Service: a. Identifies problems and collaborate with others to devise and create effective solutions. b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values. c. Facilitates open communication and keeps an open mind about new ideas. 4. Leadership: a. Sets a good example for others, b. Demonstrates ethical decision-making and communication, c. Makes decisions. Uses a solution-oriented, collaborative approach. 5. Collaboration: a. Seeks win-win outcomes in decision-making, b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others, c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives. 6. Empowerment (Supervisors): a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources, b. Motivates team to meet short- and long-term goals: individual, department and strategic plan, c. Creates environment for staff development. 7. Administration (Supervisors): a. Meets goals related to revenue targets, expense control, program fees, etc., b. Develops/manages budget in keeping with organizational priorities, c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.), d. Collects and analyzes data effectively, e. Documents work accurately and consistently, shares information appropriately.

UPMC Williamsport is seeking a dedicated Environmental Services Associates to join our team. We have full-time, part-tine and casual (per diem) positions available for hard working, compassionate people. The successful candidate will be responsible for cleaning all aspects of assigned areas, including patient rooms, public areas, offices, and equipment, to meet hospital and department standards. Weekend availability is a must. This role is crucial in promoting the quality of care rendered in the environment. Responsibilities also include moving equipment, furniture, boxes, and handling blinds and curtains. We offer competitive wages, a total-rewards benefit package, and a great leadership team who appreciate their employee's dedication hard work! Responsibilities: * Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned. * Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor. * Replenish paper towels, toilet paper, and soap in all locations of assigned areas to ensure an adequate supply. * Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and equipment, following established procedures. * Maintain assigned equipment in clean, working condition, report problems and suggestions to the supervisor. * Remove trash from all assigned areas. * Follow all safety and sanitation regulations. * Move equipment, furniture, boxes; wash walls, spot carpets, etc., as assigned. Qualifications: * Ability to follow written and verbal instructions to successfully complete housekeeping duties. * Ability to use housekeeping equipment. * May in the course of duties be in rooms where medications are stored. No contact with medications is allowed. Licensure, Certifications, and Clearances: ACT 34 UPMC is an Equal Opportunity Employer/Disability/Veteran