Specialty Nutrition Systems, NICU Specialist - Appalachia (Kentucky, Tennessee)
Kentucky jobs
Job Title: Specialty Nutrition Systems, NICU Specialist - Appalachia (Kentucky, Tennessee)
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three things:
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit ***************
Territory: Appalachia
Covering: Kentucky, Tennessee and Southwest Virginia
Essential Duties and Responsibilities:
The Specialty Nutrition Systems, NICU Specialist is responsible for the positioning and selling of Avanos Medical Digestive Health-NeoMed-related products and solutions within both Acute Care and Alternate Care accounts/facilities/departments. Responsibilities include all technical and conceptual sales aspects of the Avanos Medical DH-NeoMed product portfolio including, but not limited to, the validation of Avanos Medical's DH-NeoMed product cost/value proposition leading to increased year-on-year sales as per the Avanos Medical Digestive Health sales plan and territory sales objectives.
Digestive Health-NeoMed Products:
Neonatal and Pediatric enteral feeding system including enteral feeding tubes and accessories, enteral feeding syringes, and enteral feeding syringe pumps. Pharmacy: Oral/Enteral Pharmacy syringe solution and accessories. Kits: Oral Care, Colostrum, Transfer Lids, Catheterization Trays, Urinary Kits.
Target Market: Hospitals:
NICU, PICU, Pharmacy, Infection Control, Quality/Safety, Value Analysis, Purchasing, Supply Chain
The ideal candidate for the NICU Specialist will utilize personal skills, product expertise, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The NICU Specialist will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations, product pricing, sales territory management, internal and external communication, and accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory.
Key Responsibilities:
Sales positioning, analysis, and in-service implementation of all AVANOS DH-NeoMed product categories leading to year-on-year sales increases as per the AVANOS DH sales plan.
The development and implementation of strong business value selling skills and overall AVANOS DH-NeoMed sales acumen.
Developing and maintaining expertise across the entire range of AVANOS DH-NeoMed products and service platforms
Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives
Developing and maintaining high-gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (NICU Managers, Nurse Educators, Neonatologists, Pharmacy Techs, Pharmacists, Supply Chain, Value Analysis, Materials Management)
Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible
Effective collaboration with sales management, internal partners/stakeholders, Standard of Care Specialist, and customers
Effective utilization of AVANOS DH-NeoMed sales and marketing resources necessary to meet objectives
Effective territory budget management and utilization of AVANOS DH sales support resources, per compliance policy
Active participation with the Region Manager in the strategic and tactical planning processes
Your qualifications
Required:
Bachelor's degree required
At least 3 or more years of sales experience in B2B or the Health Care industry.
Proof of a successful track record
Demonstrates strong communication and interpersonal skills
Evidence of continued personal and professional growth and development
Excellent knowledge of PC-based applications (Windows, Word, Excel, and PowerPoint) is required.
Tactfully Aggressive
Comfortable in a Hospital Setting
Travel by car required
Preferred:
5 years of Medical Device Sales Experience Preferred; Capital Experience Preferred, not required
Experience in Digestive Health products and related disease states
Prefer candidate to be in the Top 10% of Sales Force
Hospital Sales Experience Preferred
Salesforce.com experience preferred
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Salary Range:
The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.
#LI-Remote
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here
Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.
Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.
Avanos also offers the following:
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
Crisis Support Associate - Facility Supports
Woodbridge, VA jobs
Join the Beacon Specialized Living Services Team: Make a Real Impact! Beacon Specialized Living Virginia is a mission-based business devoted to supporting individuals with intellectual disabilities in small group residential settings, as well as center and community-based day programs. Beacon Specialized Living also provides clinical behavior supports to individuals with behavioral needs and challenges.
We are looking for a FT Crisis Support Associate ($20.00 - $21.00 per hour depending on experience) for our center and community-based residential program who are flexible in spirit, have a positive attitude, and are capable of supporting people with significant behavioral challenges.
What Can I Expect as a Crisis Support Associate (CSA)?
As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.
Daily Responsibilities Include:
*
Crisis Support: Provides 1:1 support and crisis supervision to individuals with high-intensity behaviors in our programs throughout Northern Virginia.
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Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
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Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
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24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
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Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
What We're Looking For:
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Passion for Helping Others: You're committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
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Team Player: You'll work closely with a team of compassionate professionals who share your dedication to providing quality care.
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Reliable & Dependable: You're someone others can count on, whether it's for coming to work on time, completing tasks efficiently, or providing consistent care.
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Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
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Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
What We offer:
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Competitive Pay & Benefits
We offer competitive pay and a comprehensive benefits package that includes:
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Medical, Dental, and Vision (starting 1st of the month after 60 days)
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First Stop Health Telehealth - FREE for employee & Family
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24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
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Life Insurance and 401k (with employer match)
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Paid Training - including CPR, De-Escalation Training, and Medication Administration Certification
Qualifications:
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Must be 18 years of age or older.
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Valid driver's license.
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A bachelor's degree in a human service field such as sociology, social work, specialist education, rehabilitation counseling, nursing, or psychology
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2 years of experience providing support to people with serious psychiatric or behavioral challenges.
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Must be eligible for Positive Behavioral Support Certification within 2 years of hire.
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Compassionate and patient demeanor when working with individuals who have mental illness and co-occurring disorders.
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Preferred:
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Excellent communication skills (both verbal and written).
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Ability to work in environments with potential exposure to physical aggression and infectious disease.
Why Beacon?
At Beacon, we don't just offer jobs - we offer fulfilling careers. Join our team and become a part of a compassionate, mission-driven company that truly values its team members. You'll receive the training and support you need to succeed, and you'll experience the joy of knowing that your work is helping others live better lives.
Beacon Specialized Living Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#VA123
Remote Patient Technology Support Specialist
Elgin, IL jobs
Astra Health West is seeking a motivated Remote Patient Technology Support Specialist to assist patients and healthcare staff with accessing, troubleshooting, and navigating digital health tools. You will play a crucial role in improving patient experience and keeping our clinical operations running smoothly.
This role is ideal for individuals who enjoy tech support, problem-solving, and helping people, with or without prior healthcare experience.
Key Responsibilities
Provide remote support to patients using telehealth portals, patient apps, and electronic forms.
Troubleshoot login issues, device compatibility, and user account errors.
Assist clinic staff in resolving technical workflow challenges.
Document cases in the ticketing system and escalate complex issues when necessary.
Deliver outstanding customer care in every interaction.
Maintain HIPAA compliance and patient privacy standards.
Qualifications
Required:
Strong communication and customer service skills
Basic technical troubleshooting ability
Comfortable working fully remote
Ability to multitask and problem-solve
Preferred (but not required):
Helpdesk, IT support, or customer service experience
Healthcare or telehealth support exposure
Familiarity with EHR systems (Epic, Cerner, etc.)
Compensation & Benefits
$72,000 $88,000 annual salary
Quarterly performance bonuses
Medical, dental, and vision insurance
401(k) with employer match
Paid training + paid certifications
Home office stipend
Career advancement program with mentorship
Why Work for Astra Health West?
Astra Health West is committed to building a modern, tech-forward healthcare organization centered on patient experience and employee well-being. We value innovation, flexibility, and professional growth.
Technical Support Specialist
Remote
All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day.
Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products.
Think this role is for you?
This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues.
You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email.
We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays.
Key Outcomes:
Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email.
Document calls in the CRM system and escalate issues that require further investigation.
Authorize return of customer product for investigation.
Determine replacement of product as warranted.
Potential Growth Opportunities:
Represent Technical Support as specialist for designated product(s).
Act as liaison to other departments within the division concerning issues related to specific product lines.
Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates.
Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams.
Build relationships with partners and distributors.
Writing and reviewing procedures.
Provide guidance and coaching to other Technical Support personnel.
Do you have what it takes?
You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you.
You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking.
You are comfortable speaking on the phone and have flexibility in your schedule.
We are looking for someone who is eager to start their career in this field and wants to grow within the department.
Additional qualifications:
Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required).
ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired).
Experience as a Cytology Prep Technician (desired).
Experience with cytology, RT PCR, molecular, or virology (desired).
Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired).
If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply!
The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Auto-ApplyIT Tech Specialist I - Generative AI (GENAI)/High Performance Computing (HPC) - Remote
Rochester, MN jobs
The Research & Speciality Services area is seeking a highly skilled and motivated Tech Spec I HPC Engineer to join the HPC Team. The ideal candidate will have specialized skills in advanced administration and management of Nvidia SuperPod deployments, with a strong focus on parallel file systems, Kubernetes, containerization, Slurm schedulers, Nvidia Base Command, DDN Intelliflash, DDN Datastore, Python, Bash, Powershell, and capturing and reporting on usage metrics across HPC platforms. This role requires a deep understanding of high-performance computing (HPC) environments and the ability to optimize and maintain complex HPC systems.
Works independently on projects and assignments within scope of ability and authority escalating more complex issues or those requiring leadership approval to the appropriate individual. May regularly assume a team leadership role to direct and coordinate the work of other staff, which includes assigning tasks to staff taking into consideration balancing workloads, skill sets, technical knowledge, and criticality of the tasks. Serves as a consultant or tutor, coaching others in specific technical areas of expertise. Serves and participates on appropriate committees and institutional workgroups and acts as a resource to institutional committees on an ad hoc basis, providing consultation in their area of expertise. Participates on committees to establish technical standards, promote integration of data, and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects, demonstrating a commitment to meet established deadlines and priorities. Serves as an active member of technical workgroups needed to advance project objectives. Aids in technical planning for areas supported by work unit as part of yearly division planning. Provides leadership in the technical design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Participates in system technical reviews within the institution to ensure technical architecture and design is consistent with business needs. Develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized within their division as a technical expert and is sought out for their in-depth knowledge of a broad range of current technologies and these technologies apply to the Mayo's environment. Provides technical leadership in system architecture, design principles, software development methodologies, and selection of information systems within their division. Understands and applies concepts of enterprise architecture to ensure systems align, adhere, and integrate within Mayo Information Technology enterprise environment. May be required to provide 24/7 call support. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Bachelor's degree and 5 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience; Or, Associate's degree and 9 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience.Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.
Auto-ApplyIntermediate Help Desk Technician
Memphis, TN jobs
Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. Remote work available once the onsite training program has been completed. Perform other duties as assigned.
Job Responsibilities
* Provides technical assistance to computer system users.
* Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied.
* Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies.
* Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems.
* Contributes to evaluation and maintenance of existing support documentation.
* Completes assigned goals.
Specifications
Strong Communication Skills
Strong Customer Service Skills
Experience with Microsoft Office products to in MS Teams
Experience Trouble Shooting Pc, printers, Thin Clients
Experience with Active Directory
Experience logging Incident into a ITIL based tracking system
Experience
Description Minimum Required Preferred/Desired
Minimum of one to three year of related experience or educational equivalent of Associates Degree.
Greater than 2 years experience or educational equivalent of Bachelor's degree.
Licensure
DRIVER'S LICENSE (CURRENT)
IT Helpdesk Technician
San Diego, CA jobs
Job DescriptionSalary: $26.50-$29.00 Hourly DOE
IT Helpdesk Technician
Why Bird Rock Systems
At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast-paced environment. We're more than a workplace; we're a community of fun-loving people dedicated to excellence.
What Sets Us Apart:
Best Workplace Awards: Bird Rock Systems is honored to be recognized as one of San Diego Business Journal's Best Places to Work and Inc.'s Best Workplaces, highlighting our commitment to fostering a positive, collaborative, and innovative work environment.
Fast-Paced Growth: As an Inc. 5000 honoree, we're committed to driving innovation and pushing boundaries. Join us to be part of a dynamic and ever-evolving company.
Vibrant Company Culture: We believe in creating an environment where work feels like fun. Our team is more than colleagues we're friends who collaborate, support, and celebrate together.
Core Values: Our values define us. Loyalty, work/life balance, kaizen (continuous improvement), unwavering integrity, exceptional customer service, and giving back to our community are the cornerstones of Bird Rock Systems.
Your Opportunity:
At Bird Rock Systems, you're not just an employee you're an essential part of our growth story. Join our team of driven professionals who embrace challenges, value camaraderie, and thrive on making a difference. If you're ready to work in an exciting atmosphere that blends passion, innovation, and purpose, we invite you to apply and embark on a rewarding journey with us.
Take the next step towards an inspiring career. Apply now and become a proud contributor to Bird Rock Systems' exceptional trajectory!
Join us on our journey. Apply today.
Position Summary
We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Technology Helpdesk Technician is an technical position supporting technical enterprise-class solutions. This position is welcome to those who have two years of experience in the technology industry. Bird Rock Systems is represented by the best of the best technical engineers to learn from with many different skill sets including networking, security, storage, virtualization, wireless, cloud and collaboration technologies. This position includes mentoring, web-based training, on-the job training, and technical certifications. You will get hands-on experience assisting the services team with internal technical issues and with various customer projects.
You will support various technical requests from all departments:
Triage and fix technical areas impacting employee productivity.
Provide optimization reports for various IT and IT Security tools.
Act as a technical resource for employee inquiries.
Create and maintain technical documentation.
Main Duties
Install and configure computer hardware, software, systems, phones, mobile devices.
Set up PCs and equipment.
Support business applications.
Monitor and maintain cloud applications including Office 365.
Respond in a timely manner to service issues and requests.
Provide in-person technical support across the company.
Troubleshoot login/permission issues.
Repair and replace equipment as necessary.
Participate in testing new technology.
Complete company and partner training and certification tests.
Increase technology acumen via engineering whiteboard sessions, vendor training, product demos, and industry seminars.
Ensure customer satisfaction in every step of problem resolution.
Track customer issues.
Document diagnostic steps while troubleshooting reported problems.
Conduct research to find correct solutions.
Provide quality support to customers employing a high degree of customer service, technical expertise, and timeliness.
Respond to customer inquiries in a timely manner.
What You Bring
Education & Experience
Undergraduate degree, or equivalent, pertaining to IT.
Two years of experience with IT support and IT projects.
General industry knowledge of technology vendors, applications, and trends.
Qualifications & Key Skills
Ability to commit to full-time schedule, as detailed on upon employment
Strong desire to do an excellent job.
Strong passion for technology.
Listens to people with technical needs identify be sensitive and responsive to technical needs.
Excellent written and verbal communication skills.
Able to express ideas clearly and convey necessary information.
Able to recognize and attend to important details with accuracy and efficiency.
To show us youve read this posting carefully, please answer the following question in your application: Youre in a race and you pass the person in second place. What place are you in now?
Able to maintain a positive attitude in the face of criticism, rejection, or failure.
Able to constructively work under deadlines.
Able to think strategically and tactically.
Able to identify areas of risk/concern in area of responsibility.
Ability to apply knowledge, experience, and expertise when addressing issues.
Build solid and effective working relationships with others.
Knowledge and expertise in related areas of responsibility.
Strong organizational and time management skills, driving tasks to completion.
Interest in attending various program events, including social gatherings, career development workshops, and more.
Preferred Skills
IT infrastructure, cybersecurity, or related technical background
Certification - CompTIA, ITF, A+, Network+, Security+, or similar
Location Requirements
Location type: Onsite
Onsite location: San Diego, California, United States
Remote work requirements: N/A
Time Requirements
Schedule: Full time
Employment duration: Temporary to Permanent
Estimated start date: Immediate
Estimated end date: TBD, based on availability, experience, and job performance.
Compensation
Expected Pay: $26.50-$29 Hourly DOE
The above represents the expected compensation range for this job requisition. Ultimately, in determining pay, well consider location, experience, and other job-related factors.
IT Helpdesk Technician
San Diego, CA jobs
Why Bird Rock Systems
At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast-paced environment. We're more than a workplace; we're a community of fun-loving people dedicated to excellence.
What Sets Us Apart:
Best Workplace Awards: Bird Rock Systems is honored to be recognized as one of San Diego Business Journal's Best Places to Work and Inc.'s Best Workplaces, highlighting our commitment to fostering a positive, collaborative, and innovative work environment.
Fast-Paced Growth: As an Inc. 5000 honoree, we're committed to driving innovation and pushing boundaries. Join us to be part of a dynamic and ever-evolving company.
Vibrant Company Culture: We believe in creating an environment where work feels like fun. Our team is more than colleagues - we're friends who collaborate, support, and celebrate together.
Core Values: Our values define us. Loyalty, work/life balance, kaizen (continuous improvement), unwavering integrity, exceptional customer service, and giving back to our community are the cornerstones of Bird Rock Systems.
Your Opportunity:
At Bird Rock Systems, you're not just an employee - you're an essential part of our growth story. Join our team of driven professionals who embrace challenges, value camaraderie, and thrive on making a difference. If you're ready to work in an exciting atmosphere that blends passion, innovation, and purpose, we invite you to apply and embark on a rewarding journey with us.
Take the next step towards an inspiring career. Apply now and become a proud contributor to Bird Rock Systems' exceptional trajectory!
Join us on our journey. Apply today.
Position Summary
We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Technology Helpdesk Technician is an technical position supporting technical enterprise-class solutions. This position is welcome to those who have two years of experience in the technology industry. Bird Rock Systems is represented by the best of the best technical engineers to learn from with many different skill sets including networking, security, storage, virtualization, wireless, cloud and collaboration technologies. This position includes mentoring, web-based training, on-the job training, and technical certifications. You will get hands-on experience assisting the services team with internal technical issues and with various customer projects.
You will support various technical requests from all departments:
Triage and fix technical areas impacting employee productivity.
Provide optimization reports for various IT and IT Security tools.
Act as a technical resource for employee inquiries.
Create and maintain technical documentation.
Main Duties
Install and configure computer hardware, software, systems, phones, mobile devices.
Set up PCs and equipment.
Support business applications.
Monitor and maintain cloud applications including Office 365.
Respond in a timely manner to service issues and requests.
Provide in-person technical support across the company.
Troubleshoot login/permission issues.
Repair and replace equipment as necessary.
Participate in testing new technology.
Complete company and partner training and certification tests.
Increase technology acumen via engineering whiteboard sessions, vendor training, product demos, and industry seminars.
Ensure customer satisfaction in every step of problem resolution.
Track customer issues.
Document diagnostic steps while troubleshooting reported problems.
Conduct research to find correct solutions.
Provide quality support to customers employing a high degree of customer service, technical expertise, and timeliness.
Respond to customer inquiries in a timely manner.
What You Bring
Education & Experience
Undergraduate degree, or equivalent, pertaining to IT.
Two years of experience with IT support and IT projects.
General industry knowledge of technology vendors, applications, and trends.
Qualifications & Key Skills
Ability to commit to full-time schedule, as detailed on upon employment
Strong desire to do an excellent job.
Strong passion for technology.
Listens to people with technical needs - identify be sensitive and responsive to technical needs.
Excellent written and verbal communication skills.
Able to express ideas clearly and convey necessary information.
Able to recognize and attend to important details with accuracy and efficiency.
To show us you've read this posting carefully, please answer the following question in your application: You're in a race and you pass the person in second place. What place are you in now?
Able to maintain a positive attitude in the face of criticism, rejection, or failure.
Able to constructively work under deadlines.
Able to think strategically and tactically.
Able to identify areas of risk/concern in area of responsibility.
Ability to apply knowledge, experience, and expertise when addressing issues.
Build solid and effective working relationships with others.
Knowledge and expertise in related areas of responsibility.
Strong organizational and time management skills, driving tasks to completion.
Interest in attending various program events, including social gatherings, career development workshops, and more.
Preferred Skills
IT infrastructure, cybersecurity, or related technical background
Certification - CompTIA, ITF, A+, Network+, Security+, or similar
Location Requirements
Location type: Onsite
Onsite location: San Diego, California, United States
Remote work requirements: N/A
Time Requirements
Schedule: Full time
Employment duration: Temporary to Permanent
Estimated start date: Immediate
Estimated end date: TBD, based on availability, experience, and job performance.
Compensation
Expected Pay: $26.50-$29 Hourly DOE
The above represents the expected compensation range for this job requisition. Ultimately, in determining pay, we'll consider location, experience, and other job-related factors.
Technical Support Specialist
Remote
Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today's innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky's the limit.
Careers at RMB are fast-moving, with the high growth you'd expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You'll do more, learn more, and have the ability to make a profound impact on our business.
The Technical Support Specialist is responsible for providing remote technical support for Growth Direct™ systems to meet or exceed customer expectations across primarily the US market. This position requires advanced problem-solving skills, both technically and in handling customer situations in pharmaceutical quality control environments. The Technical Support Specialist is an experienced professional with well-developed communication skills who has a full understanding of GxP practices, LIMS/QMS systems, and company policies. As a trusted resource, the Technical Support Specialist works autonomously to troubleshoot complex issues while maintaining Service Level Agreements and documenting cases in Customer Relation Management (CRM) database. Primary Responsibilities
Provide first-line remote technical support for Growth Direct™ system robotic, software, imaging, and microbial related issues
Manage customer complaints per SLAs, Escalation Processes, and with Technical Service Engineer coordination as needed
Case management within the Customer Relation Database, inputting pertinent information that includes date stamps, symptoms, investigation details and the resolution
Provide support for issues encountered during validation activities (IQ/OQ/PQ) and LIMS software platform integrations
Initiating and recommending product design change/improvement from customer data collected
Develop and maintain technical documentation
Complete all necessary training on time to meet Quality requirements
Perform backup coverage for Order Management as needed
Support customers by participating in the weekend and holiday coverage rotation, ensuring new issues are acknowledged and urgent cases addressed promptly.
Skills
Demonstrated ability to read, comprehend, and interpret technical documentation, including organizational and instrument procedures, and those from customer/regulatory agencies
Strength in defining problems, collecting data, establishing facts, and drawing valid conclusions
Experience with SQL queries and data analysis preferred
Well-developed and professional output of written and spoken communications in English
Strong customer service soft skills with ability to handle challenging situations professionally
Strong team player with a collaborative mindset
Computer/Microsoft Office proficiency
Experience with remote support tools, CRMs, and virtual collaboration platforms
Regularly makes decisions autonomously with limited guidance/supervision required
Knowledge
Experience working directly on software-controlled laboratory instruments
Previous experience in technical support with well-developed professional customer handling skills
Knowledge of computer networking, internet protocols, and system administration
Demonstrated experience working in ISO or GMP controlled environments
Understanding of pharmaceutical QC applications: environmental monitoring, water testing, bioburden, sterility preferred
Understanding of 21 CFR Part 11, EU and US GMP, and ALCOA+ data integrity principles preferred
Experience working with LIMS platforms (LabWare, Sample Manager LIMS, MODA, or similar) preferred
Knowledge of Pharmaceutical Microbiology a plus
Education
Minimum of technical degree in Life Sciences, Microbiology, Computer Science, Engineering or equivalent experience; bachelor's degree preferred
Environmental Factors
Remote position primarily supporting US based customers during Eastern business hours.
Candidates residing near our Lowell or Lexington, Massachusetts offices may elect to work on-site.
Occasional travel to US - HQ for training and/or customer sites within US required (5% travel)
Working outside of business hours may occur for critical customer issues
Must have valid driver's license and passport
Rapid Micro Biosystems is proud to offer a competitive total compensation package designed to attract, inspire and retain the best talent in our industry. In addition to base pay, our full-time regular employees are eligible for an attractive benefits package, cash incentive opportunities, and an equity grant.
The base salary hiring range for this position is $64,500-85,900
Starting salaries are determined based on skills, experience, budget and other job-related factors. More information about our total compensation package will be shared with candidates during the recruitment process.
ABOUT RAPID MICRO BIOSYSTEMS:Rapid Micro Biosystems creates, sells, validates, and services innovative products for fast, accurate, and efficient detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products.
The company's Growth Direct™-the first and only growth-based system to automate rapid compendial QC Micro testing-ensures data integrity, compliance, and operational efficiencies driven by rapid methods and automation.
Rapid Micro Biosystems is dedicated to providing groundbreaking technology and products to support companies in their journey to achieve greater reliability, efficiency, and better predictability, ultimately providing higher quality products for improved patient outcomes.
Rapid Micro Biosystems is headquartered in Lexington, Massachusetts. Our research & development, and manufacturing operations are located in Lowell, Massachusetts. Additionally, we maintain field offices in Freising, Germany; Switzerland, and Singapore.
Equal Opportunity:Rapid Micro Biosystems is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Rapid Micro Biosystems discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.
Auto-ApplyIT Support Analyst
Madison Heights, VA jobs
Job Description
Wall Residences provides residential support to individuals ages five through 90+ with a diagnosis of an intellectual disability, mental illness, and/or other developmental disabilities. Our mission is to support people in living meaningful and fulfilling lives through a Person-Centered Practices approach-focusing on what matters most to each individual, including relationships, goals, and community engagement.
Position Overview
We are looking for a full-time, experienced IT Support Analyst to join our tech-savvy team based in Madison Heights, VA, with the option of working from our Richmond, VA office. This position will be hybrid, combining both in-office and remote work. The final schedule (e.g., 3 days in office, 2 days remote) will be determined during the onboarding process.
This role will play a key part in supporting and optimizing Wall Residences' Electronic Health Record (EHR) system, with a focus on:
Documentation workflows
Billing & Reporting processes
Data accuracy and compliance
You'll support system configuration, upgrades, provider support, and help improve overall efficiency and reliability of our EHR and related infrastructure.
Key Responsibilities
Provide day-to-day support for the EHR platform (e.g., Credible)
Troubleshoot system and billing issues and support data imports and reconciliations
Collaborate with IT, billing, and operations teams on workflow improvements
Assist with EHR configuration, upgrades, and training
Provide hardware/software support and manage IT assets
Support data entry, documentation tools, and automation efforts
Participate in special IT projects as needed
Minimum Qualifications
Enthusiastic about IT with a passion for helping others and solving problems
Solid understanding of:
Microsoft Windows
Microsoft Office 365 (Excel, SharePoint, Teams)
General IT infrastructure
Familiarity with:
EHR systems
Billing workflows
Information security
Basic understanding or interest in AI tools and automation (e.g., Microsoft Copilot, ChatGPT)
Strong communication skills and ability to work across teams and with vendors
Ability to manage multiple priorities independently and maintain confidentiality
Willingness to travel locally across Virginia for onsite support
Associate's Degree required (any field)
3-5 years of IT support experience
Must have reliable transportation
Preferred Qualifications
Experience supporting EHR systems
Understanding of HIPAA and healthcare data privacy standards
Familiarity with DBHDS, DMAS, and Human Rights guidelines
Experience with standard operating procedures (SOPs) in IT
Background in community intellectual disability services or person-centered support
Knowledge of how AI tools can support documentation, data review, and automation
Benefits & Work Culture
Wall Residences is a 100% employee-owned company that offers a positive work environment and a competitive benefits package that is designed to promote health and financial security for you and your family. This package includes a company-sponsored health and dental plan, a Health Savings Account (HSA), group and voluntary life insurance, a vision plan, company-paid short- and long-term disability coverage, a 401(k) plan, Employee Stock Ownership Plan (ESOP), an Employee Assistance Program (EAP), education assistance and wireless discounts with Verizon. Employees are also provided with generous time off and holiday schedules.
All employment is subject to reference checks and an acceptable criminal background check.
Wall Residences employees are mandated reporters of abuse and neglect for individuals with disabilities.
Wall Residences is an Equal Opportunity Employer (EOE/M/F/D/V) and a Drug-Free Workplace.
Application Instructions
To be considered, you must submit both a resume and a cover letter. Applications without a cover letter will not move forward in the hiring process.
#IND123
IT Support Analyst
Madison Heights, VA jobs
Wall Residences provides residential support to individuals ages five through 90+ with a diagnosis of an intellectual disability, mental illness, and/or other developmental disabilities. Our mission is to support people in living meaningful and fulfilling lives through a Person-Centered Practices approach-focusing on what matters most to each individual, including relationships, goals, and community engagement.
Position Overview
We are looking for a full-time, experienced IT Support Analyst to join our tech-savvy team based in Madison Heights, VA, with the option of working from our Richmond, VA office. This position will be hybrid, combining both in-office and remote work. The final schedule (e.g., 3 days in office, 2 days remote) will be determined during the onboarding process.
This role will play a key part in supporting and optimizing Wall Residences' Electronic Health Record (EHR) system, with a focus on:
Documentation workflows
Billing & Reporting processes
Data accuracy and compliance
You'll support system configuration, upgrades, provider support, and help improve overall efficiency and reliability of our EHR and related infrastructure.
Key Responsibilities
Provide day-to-day support for the EHR platform (e.g., Credible)
Troubleshoot system and billing issues and support data imports and reconciliations
Collaborate with IT, billing, and operations teams on workflow improvements
Assist with EHR configuration, upgrades, and training
Provide hardware/software support and manage IT assets
Support data entry, documentation tools, and automation efforts
Participate in special IT projects as needed
Minimum Qualifications
Enthusiastic about IT with a passion for helping others and solving problems
Solid understanding of:
Microsoft Windows
Microsoft Office 365 (Excel, SharePoint, Teams)
General IT infrastructure
Familiarity with:
EHR systems
Billing workflows
Information security
Basic understanding or interest in AI tools and automation (e.g., Microsoft Copilot, ChatGPT)
Strong communication skills and ability to work across teams and with vendors
Ability to manage multiple priorities independently and maintain confidentiality
Willingness to travel locally across Virginia for onsite support
Associate's Degree required (any field)
3-5 years of IT support experience
Must have reliable transportation
Preferred Qualifications
Experience supporting EHR systems
Understanding of HIPAA and healthcare data privacy standards
Familiarity with DBHDS, DMAS, and Human Rights guidelines
Experience with standard operating procedures (SOPs) in IT
Background in community intellectual disability services or person-centered support
Knowledge of how AI tools can support documentation, data review, and automation
Benefits & Work Culture
Wall Residences is a 100% employee-owned company that offers a positive work environment and a competitive benefits package that is designed to promote health and financial security for you and your family. This package includes a company-sponsored health and dental plan, a Health Savings Account (HSA), group and voluntary life insurance, a vision plan, company-paid short- and long-term disability coverage, a 401(k) plan, Employee Stock Ownership Plan (ESOP), an Employee Assistance Program (EAP), education assistance and wireless discounts with Verizon. Employees are also provided with generous time off and holiday schedules.
All employment is subject to reference checks and an acceptable criminal background check.
Wall Residences employees are mandated reporters of abuse and neglect for individuals with disabilities.
Wall Residences is an Equal Opportunity Employer (EOE/M/F/D/V) and a Drug-Free Workplace.
Application Instructions
To be considered, you must submit both a resume and a cover letter. Applications without a cover letter will not move forward in the hiring process.
#IND123
Auto-ApplyTemporary IT Helpdesk
New Jersey jobs
User IT Support -On-site or remote support for IT-related hardware and software issues. -Technical support for business applications such as MS Teams, MS Office, Trellix (security solution), and internal systems such as GSI and PiLOS. -Setting up, configuring, and maintaining user devices, including laptops, printers, and
mobile devices.
-Installing, configuring, modifying, and performing minor repairs on hardware and software
as needed (Format, Zebra printers, PCs, scanners, handheld terminals).
-Managing VPN access for remote users, supporting password resets, installation or
reinstallation, and ensuring smooth connectivity to the internal network.
-Diagnosing and resolving issues related to hardware, software, operating systems, and local
network connectivity to maintain business continuity.
-Providing warehouse operations support via phone or live chat in case of technical issues.
-Supporting users during the onboarding/offboarding process to ensure a smooth transition of
system access and IT equipment such as laptops (equipment support and verification of
equipment return to HR).
IT Asset Management
-Maintaining up-to-date inventory and documentation of IT assets and configurations.
-Managing the inventory and tracking of IT assets, including laptops, desktops, and other IT
equipment in offices and warehouses.
-Reviewing new requests for all IT assets or accessories.
-Obtaining quotes to determine the best purchase option after comparing prices and
specifications.
-Verifying all items upon arrival and ensuring delivery to the correct location.
-Handling the procurement process for IT equipment, including laptops, network equipment,
and peripherals needed for office and warehouse environments.
-Ensuring proper allocation and maintenance of equipment and maintaining records of asset
lifecycle (deployment, upgrade, repair, disposal).
-Collaborating with vendors to ensure timely delivery and installation of purchased
equipment.
-IT Documentation and Reporting
-Maintaining up-to-date documentation of IT assets, licenses, procedures, and configurations.
-Creating user guides or quick reference materials for common tools or procedures.
-Generating regular reports on weekly Helpdesk activities.
Technical Support Specialist - Part-time, First Shift (20 hrs weekly)
Indianapolis, IN jobs
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Resolves incidents and service requests in keeping with departmental quality standards and SLAs.
Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable.
Provides remote and on-site support of environments and applications, including trouble shooting problematic situations.
Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches.
Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers.
Sets up new user environment, including phone, computer equipment, shared drives, email and printing.
Assists in new employee orientation regarding technical issues.
Deploys pre-authorized packaged applications.
Completes back-up using legacy systems (tape) and escalates issues, when encountered.
Monitors IS environment for systems status and events and generates appropriate actions.
Updates the knowledge base and shares tips/tricks with colleagues.
Proposes articles to the End User Computing team for development and posting on the Versiti intranet.
Provides blood drive support
Provides conferencing support
Provides file recovery
Provides role and access management
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
Associate's Degree in computer field preferred or equivalent experience. required
Experience
1-3 years experience in customer service environment preferred
Knowledge, Skills and Abilities
Familiarity with individual or end-user computing environment.
Ability to coordinate user requests, through to resolution.
Ability to adhere to Versiti IS standards and work in a regulated environment.
Excellent oral and written communication skills.
Excellent interpersonal skills.
Demonstrated organizational skills.
Ability to work with minimal supervision.
Familiarity with standard business desktop applications.
Tools and Technology
Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required
Network printers and multi-function devices. required
Service Desk ticketing systems. required
All Microsoft office products including Office 365 and Sharepoint. required
All Adobe products. required
VMWare. required
Not ready to apply? Connect with us for general consideration.
Auto-ApplyIT Specialist (Temp)
New Jersey jobs
Business Hours: Mon-Fri 08:00 AM to 5:00 PM
Roles & Responsibilities *The IT Specialists responsibilities include, but are not limited to the following: * - Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware.
- Utilizes the companys proprietary WMS, ERP, and TMS systems to provide the utmost support for end users.
- Collaborates with internal and external partners to communicate project status, activities,
and achievements
- Supports the warehouse operations via assisting call-ins or live chat with technical difficulties
- Configures and maintains network hardware, such as routers, switches, WLCs, and cables
- Review diagnostics and assess the functionality and efficiency of systems
- Provides user education/training and reference materials for users by drafting operation
instructions
- Other duties and tasks as assigned by the IT Leader
Requirements and Qualifications
- Bachelor's degree in IT related field or an equivalent combination of education and
experiences
- Bilingual Required(Korean & English)
- Excellent hardware/software troubleshooting, problem-solving and diagnosis skills
- Comfortable working in and assisting others through remote access desktop
programs.
- Extensive experience working with different operating systems including
Windows, Mac OS, Android, and iOS
- Experience with 3PL products including warehouse management systems, transportation,
and order management systems or ERP preferred.
- A working knowledge of DC operational practices and procedures, and a good
understanding of Supply Chain and WMS concepts preferred
- Experience with networking hardware and concepts such as DNS, DHCP, OSI Model and
TCP/IP
- Some travel may be required
Computed Tomographer (CT) Technologist - Mary Immaculate Hospital
Newport News, VA jobs
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **_Candidates accepting a full time offer of employment may be eligible for a $10,000 sign-on bonus. Rules & restrictions apply, ask your recruiter for details._**
**_CT Tech_**
**_Mary Immaculate Hospital in Newport News, Virginia_**
**_Part Time, Evenings/Nights (Two 8-hour shifts/week with start times at 12PM or 1PM. On call, weekends, and holidays as needed)_**
**Primary Function/General Purpose of Position**
The CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner. The CT Technologist assists in the diagnosis and treatment of patients by producing diagnostic CT scans.
**Licensing/Certification**
BLS Basic Life Support - American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required)
Registration with ARRT (American Registry of Radiologic Technologists) (required)
Advanced modality registration in CT, ARRT (preferred, or must obtain within 2 years)
State Licensure (preferred, unless required by the state where the job is being performed)
**Education**
Associate's from an ARRT (American Registry of Radiologic Technologists) accredited institute (preferred)
**Work Experience**
1 year of experience as CT or Rad Tech (preferred)
**Training**
EPIC Electronic Health Record (EHR) (preferred)
Picture archiving communication system (PACS) (preferred)
**Essential Job Functions**
- Assures the quality of all images and confirms that all pertinent patient/procedural data is correct.
- Performs computed tomography procedures.
- Performs timeout as required per policy.
- Properly positions patients on CT scanning cradles and properly immobilizes patients with appropriate devices to obtain desired position.
- Makes radiation exposures by energizing scanner per physician request and patient history.
- Performs intravenous injections and demonstrates a knowledge of use and care of existing IVs, administers oral, rectal, and IV radiographic contracts agents specific to procedures.
- Assists the radiologist with biopsies, drainage procedures, etc. utilizing sterile techniques, exhibiting safe and effective use of all contrast and radiation materials.
- Maintains a working knowledge of all CT IT systems, including Radiant and PACS.
- Participates in on call rotation as required.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
**What we offer**
+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
+ Tuition assistance, professional development and continuing education support
_Benefits may vary based on the market and employment status._
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
Computed Tomographer (CT) Technologist - Mary Immaculate Hospital
Newport News, VA jobs
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
20
Work Shift:
All Work Shifts (United States of America)
You could be eligible for up to a $10,000 Sign on Bonus for this opening!
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Computed Tomographer (CT) Technologist -
Mary Immaculate Hospital
Primary Function/General Purpose of Position
The CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner. The CT Technologist assists in the diagnosis and treatment of patients by producing diagnostic CT scans.
Licensing/Certification
BLS Basic Life Support - American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required)
Registration with ARRT (American Registry of Radiologic Technologists) (required)
Advanced modality registration in CT, ARRT (preferred, or must obtain within 2 years)
State Licensure (preferred, unless required by the state where the job is being performed)
Education
Associate's from an ARRT (American Registry of Radiologic Technologists) accredited institute (preferred)
Work Experience
1 year of experience as CT or Rad Tech (preferred)
Training
EPIC Electronic Health Record (EHR) (preferred)
Picture archiving communication system (PACS) (preferred)
Essential Job Functions
• Assures the quality of all images and confirms that all pertinent patient/procedural data is correct.
• Performs computed tomography procedures.
• Performs timeout as required per policy.
• Properly positions patients on CT scanning cradles and properly immobilizes patients with appropriate devices to obtain desired position.
• Makes radiation exposures by energizing scanner per physician request and patient history.
• Performs intravenous injections and demonstrates a knowledge of use and care of existing IVs, administers oral, rectal, and IV radiographic contracts agents specific to procedures.
• Assists the radiologist with biopsies, drainage procedures, etc. utilizing sterile techniques, exhibiting safe and effective use of all contrast and radiation materials.
• Maintains a working knowledge of all CT IT systems, including Radiant and PACS.
• Participates in on call rotation as required.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Radiology - CT - Mary Immaculate
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
Computed Tomographer (CT) Technologist - Mary Immaculate Hospital
Newport News, VA jobs
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40
Work Shift:
Other (United States of America)
You could be eligible for up to a $25,000 Sign on Bonus for this opening!
Shift Schedule: Full Time: Evenings Shift Mon-Fri
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
CT Tech
- Mary Immaculate Hospital
Job Summary:
The CT Technologist provides direct patient care by applying the skill of diagnostic imaging utilizing CT scanning equipment. They will assist in the diagnosis and treatment of patients by producing diagnostic CT scans.
Licensing/Certification
BLS Basic Life Support - American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required)
Registration with ARRT (American Registry of Radiologic Technologists) (required)
Advanced modality registration in CT, ARRT (preferred, or must obtain within 2 years)
State Licensure (preferred, unless required by the state where the job is being performed)
Education
Associate's from an ARRT (American Registry of Radiologic Technologists) accredited institute (preferred)
Work Experience
1 year of experience as CT or Rad Tech (preferred)
Training
EPIC Electronic Health Record (EHR) (preferred)
Picture archiving communication system (PACS) (preferred)
Essential Functions:
Confirm that all pertinent patient and procedural data is correct.
Performs computed tomography procedures.
Properly positions and immobilize patients on CT scanning cradles.
Makes radiation exposures by energizing scanner.
Performs intravenous injections and administers oral, rectal, and IV radiographic contracts agents specific to procedures.
Assists the radiologist with biopsies and drainage procedures.
Maintains a working knowledge of all CT IT systems, including Radiant and PACS.
Participates in on call rotation and timeout as required.
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Radiology - CT - Mary Immaculate
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
Information Technology Specialist
Newport, KY jobs
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization.
Job Responsibilities:
* Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications.
* Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed.
* Onboard/offboard users (accounts, equipment, access) following security and HR procedures.
* Create clear knowledge base articles and end user guides.
* Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages.
* Manage device compliance, patching, and configuration baselines; monitor health and performance.
* Support printers/MFPs and peripheral devices.
* Maintain Brighton Center's Intranet site.
* Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks.
* Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection).
* Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol.
* Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices.
* Track hardware/software assets, warranties, and lifecycle plans.
* Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data.
* Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training.
* Surface opportunities to streamline workflows and improve reliability.
Requirements:
* Bachelor's degree in Information Technology or equivalent education or experience.
* 3+ years in IT support or systems administration within a multi site environment.
* Proficiency with Windows endpoints, Microsoft 365, networking, and information security.
* Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines.
* Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations.
* Ability to work on-site daily at our offices in Newport, KY.
What we offer:
* Competitive Medical/Dental/Vision Benefits
* Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
* Generous Vacation and Sick Leave
* 11.5 Paid Holidays
* Childcare Discount
* Agency Life and Long-Term Disability Insurance
* Professional Development
* Education Awards
This is an Exempt position with a salary range of $55,000 - $61,000.
If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
Keyword Search Options
(IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
Information Technology Specialist
Newport, KY jobs
Job Description
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization.
Job Responsibilities:
Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications.
Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed.
Onboard/offboard users (accounts, equipment, access) following security and HR procedures.
Create clear knowledge base articles and end user guides.
Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages.
Manage device compliance, patching, and configuration baselines; monitor health and performance.
Support printers/MFPs and peripheral devices.
Maintain Brighton Center's Intranet site.
Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks.
Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection).
Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol.
Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices.
Track hardware/software assets, warranties, and lifecycle plans.
Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data.
Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training.
Surface opportunities to streamline workflows and improve reliability.
Requirements:
Bachelor's degree in Information Technology or equivalent education or experience.
3+ years in IT support or systems administration within a multi site environment.
Proficiency with Windows endpoints, Microsoft 365, networking, and information security.
Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines.
Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations.
Ability to work on-site daily at our offices in Newport, KY.
What we offer:
Competitive Medical/Dental/Vision Benefits
Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
Generous Vacation and Sick Leave
11.5 Paid Holidays
Childcare Discount
Agency Life and Long-Term Disability Insurance
Professional Development
Education Awards
This is an Exempt position with a salary range of $55,000 - $61,000.
If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
Keyword Search Options
(IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
Information Technology Specialist
Newport, KY jobs
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization.
Job Responsibilities:
Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications.
Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed.
Onboard/offboard users (accounts, equipment, access) following security and HR procedures.
Create clear knowledge base articles and end user guides.
Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages.
Manage device compliance, patching, and configuration baselines; monitor health and performance.
Support printers/MFPs and peripheral devices.
Maintain Brighton Center's Intranet site.
Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks.
Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection).
Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol.
Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices.
Track hardware/software assets, warranties, and lifecycle plans.
Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data.
Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training.
Surface opportunities to streamline workflows and improve reliability.
Requirements:
Bachelor's degree in Information Technology or equivalent education or experience.
3+ years in IT support or systems administration within a multi site environment.
Proficiency with Windows endpoints, Microsoft 365, networking, and information security.
Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines.
Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations.
Ability to work on-site daily at our offices in Newport, KY.
What we offer:
Competitive Medical/Dental/Vision Benefits
Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
Generous Vacation and Sick Leave
11.5 Paid Holidays
Childcare Discount
Agency Life and Long-Term Disability Insurance
Professional Development
Education Awards
This is an Exempt position with a salary range of $55,000 - $61,000.
If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
Keyword Search Options
(IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
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