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Computer Technician jobs at UPMC

- 768 jobs
  • Network Systems Administrator

    Christian Healthcare Ministries 4.1company rating

    Barberton, OH jobs

    The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Responsibilities Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance. Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health. Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks. Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards. Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies. Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects). Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance. User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments. Knowledge & Experience Required 3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools. Skills: Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware. Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving, communication, and project management skills. Preferred Skills: Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds). Experience with scripting (PowerShell, Python) for automation. Knowledge of IT governance frameworks (ITIL) and disaster recovery planning. Education & Certifications Desired Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred. Personal Attributes Desired Self-Development Collaborates Cultivate Innovation Detail Orientation Instills Trust Decision Quality Information Management Skills Values Diversity Nimble Learning Job-Specific Knowledge Customer Focus Optimize Work Processes Ensures Accountability Work Conditions Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required. On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills
    $59k-75k yearly est. 1d ago
  • Building Systems Technician (Hiring Immediately)

    Ohio Living Swan Creek 3.8company rating

    Holland, OH jobs

    It's fun to work in a company where people truly BELIEVE in what they're doing! Apply fast, check the full description by scrolling below to find out the full requirements for this role. Our intention is to haveemployees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness,contributing to efficiencies, streamliningprocesses, beingdependable,sparking creativity or something else,the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongsideour valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcareorthoseembracingthe next chapter of their lives.Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care. The Maintenance Technician provides oversight of all HVAC equipment through preventative maintenance schedules and maintenance cycles to reduce equipment failures and improve staff and resident comfort during the heating and cooling seasons and performs other day-to-day activities of the Maintenance Department in accordance with company standards and federal, state, and local standards, guidelines, and regulations governing the community to ensure that it is maintained in a clean, safe, and comfortable manner. Essential Activities and Tasks Operations Management - 80% Performs routine HVAC, electrical, mechanical, plumbing, carpentry, painting and finishing, and maintenance on facilities, equipment, grounds, parking areas, sidewalks, etc. Services HVAC equipment through preventative maintenance schedules and maintenance cycles. Troubleshoots, provides maintenance, and repairs the technical components of the community including HVAC, pumps, motors, etc. Troubleshoots, provides maintenance, and repairs electrical systems per NEC guidelines. Troubleshoots, provides maintenance, and repairs plumbing systems per local codes. Informs supervisor of supply and/or equipment needs. Performs unscheduled maintenance tasks. Completes assigned work orders within 24-48 hours. Maintains a state of readiness for survey by regulatory bodies. Ensures a clean and safe environment for the residents, staff members, and visitors in all areas of the community by escorting vendors, assisting with inventory, conducting training, and serving as a working team leader as needed. May coordinate maintenance services and activities with other departments (i.e. Nursing, Culinary and Nutritional Services, etc.). Serves as back-up to security personnel and responds accordingly performing necessary rounds and completing reports as needed. Quality, Compliance, and Risk Management - 15% Ensures that work areas are clean and that equipment, tools, supplies, etc. are in proper working order and are stored appropriately. Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing maintenance procedures. Performs duties in accordance with all safety and OSHA requirements and ensures departmental staff does the same. Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations. Works with others on the development, implementation, and maintenance of emergency disaster programs (i.e. fire, severe weather, etc.). Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department. Attends all-employee and departmental meetings and in-service training as scheduled or as directed. Customer Relations and Service Delivery - 5% Listens and responds to the needs of residents and staff members. Honors resident personal and property rights when performing maintenance duties. All other duties as assigned. Qualifications Education High school diploma or equivalent required. Current certification to handle refrigerants a plus but not required. Current HVAC certification a plus but not required. Current Boiler Operator License and Steam Engineer License a plus but not required. Experience Three years experience in a maintenance position required. Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems. Knowledge of building codes, safety, EPA, and OSHA regulations preferred. Experience reading and interpreting blueprints preferred. Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet preferred. Other Requirements Must be able to read, write, speak, and understand the English language. Must possess a valid driver's license and acceptable driving record. xevrcyc Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards. Working Conditions and Special Requirements Sitting- Up to 4 hours/day Standing- Up to 8 hours/day Walking- Up to 6 hours/day Lifting, transferring, pushing or pulling residents/patients or equipment/supplies- Up to 100 pounds Driving- Up to 1 hour/day Work weekends, evenings, and holidays- As needed for coverage On-call availability- 24/7 for emergencies Subject to residents/patients with various disease processes- Occasional Subject to falls, burns, odors, and cuts- Work day May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses- Work day Risk Category for Exposure to Bloodborne Diseases- II
    $30k-40k yearly est. 1d ago
  • Technical Support Specialist

    Hologic 4.4company rating

    Remote

    All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. Think this role is for you? This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. Key Outcomes: Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. Document calls in the CRM system and escalate issues that require further investigation. Authorize return of customer product for investigation. Determine replacement of product as warranted. Potential Growth Opportunities: Represent Technical Support as specialist for designated product(s). Act as liaison to other departments within the division concerning issues related to specific product lines. Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. Build relationships with partners and distributors. Writing and reviewing procedures. Provide guidance and coaching to other Technical Support personnel. Do you have what it takes? You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. You are comfortable speaking on the phone and have flexibility in your schedule. We are looking for someone who is eager to start their career in this field and wants to grow within the department. Additional qualifications: Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). Experience as a Cytology Prep Technician (desired). Experience with cytology, RT PCR, molecular, or virology (desired). Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
    $71k-106k yearly Auto-Apply 11d ago
  • Intermediate Help Desk Technician

    Baptist Memorial Health Care 4.7company rating

    Memphis, TN jobs

    Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. Remote work available once the onsite training program has been completed. Perform other duties as assigned. Job Responsibilities * Provides technical assistance to computer system users. * Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. * Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. * Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems. * Contributes to evaluation and maintenance of existing support documentation. * Completes assigned goals. Specifications Strong Communication Skills Strong Customer Service Skills Experience with Microsoft Office products to in MS Teams Experience Trouble Shooting Pc, printers, Thin Clients Experience with Active Directory Experience logging Incident into a ITIL based tracking system Experience Description Minimum Required Preferred/Desired Minimum of one to three year of related experience or educational equivalent of Associates Degree. Greater than 2 years experience or educational equivalent of Bachelor's degree. Licensure DRIVER'S LICENSE (CURRENT)
    $45k-70k yearly est. 22d ago
  • Computerized Tomography (CT) Technician- 26 Weeks full contract Assignment in Columbus, OH.

    ATC Healthcare 4.3company rating

    Columbus, OH jobs

    The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $66/hour EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG
    $66 hourly Auto-Apply 60d+ ago
  • Computerized Tomography (CT) Technician- 26 Weeks full contract Assignment in Columbus, OH.

    ATC Marietta 4.3company rating

    Columbus, OH jobs

    Job Description The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $66/hour EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG
    $66 hourly 12d ago
  • Desktop Technician

    Archcare 4.2company rating

    New York jobs

    The mission of Archcare is to foster and provide faith-based holistic care to frail and vulnerable people unable to fully care for themselves. Through shared commitments, the system seeks to improve the quality of lives of those individuals and their families. Job Description The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare organization so that Care Members can accomplish their business tasks. This role includes receiving, prioritizing, documenting, and actively resolving Care Member Break Fix incidents as well as Service Requests that may be received via phone calls, e-mail, or walk-ups. Problem resolution may involve the use of diagnostic, remote access, and tracking tools, as well as require that the individual provide in-person, hands-on help at the Desktop level. • Provided Level 1 IT Support for all inbound calls and e-mails to the IT Help Desk for all Break/Fix issues and Service Requests. • Perform technical support of core operating systems (OS) issues, i.e. Windows 10, core productivity applications, i.e. MS-Office 2013, and core application automation within IT Operations. • Manage IT Help Desk ticket assignments and escalations to Level 2 & 3 support as needed. • Maintain and trouble shoot hardware and software issues. • Maintain HIPAA best practices and compliance in EDI, Privacy, and Security. • Maintain IT contact information, KnowledgeBase databases, and other required information and reports. • ArchCare promotes strong Cyber Security practices. Cyber Security is everyone'sresponsibility. All ArchCare's cyber security policies are located in Policy Tech; ArchCare's Policy and Procedure Repository. You are required to read the cyber security policies. Qualifications Proficient knowledge of clinical and/or financial applications in the healthcare field Advanced knowledge of personal computers, and office automation applications Excellent communication skills MSCE certifications a plus CompTIA Network+ and A+ certifications preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $53k-71k yearly est. 3h ago
  • ER SOC WRK/CNSLR-LSW/PC/MFT

    Premier Health Partners 4.7company rating

    Middletown, OH jobs

    General Summaries Department: BEHAVIORAL HEALTH ADMISSIONS Shift:, Status: Full-Time / 72 hours per pay period Shift: 07:00 am - 7:30 pm Facility: Atrium Medical Center The ER Social Worker/Counselor provides direct clinical intervention, transition planning and counseling to patients and their families. The ETC /ED Social Worker/Counselor assesses the patient's social, emotional, financial, behavioral, cultural, and family situation, and interprets this information to the physician, nursing staff, and other care team members to facilitate appropriate transition planning. The ER Social Worker/Counselor assists patients and families in making appropriate linkages with community resources and provides consultation to ER staff, and the community, who are seeking input and guidance in efforts to resolve patient issues. Education: Master's Degree in Social Work, Counseling or Marriage and Family Therapy required. Licensure: LSW, PC MFT Required. Current license with the State of Ohio Counselor, Social Worker and Marriage and Family Therapist Board. Certification: CPI required by end of probationary period. CPR required by end of probationary period. Experience: A minimum of three years post-Masters degree of experience in a health care setting, mental health setting and/or Alcohol/Drug Treatment Program agency setting is preferred. Skills/Other: Strong Communication and Clinical Skills, including competency in diagnosing, along with knowledge of community resources.
    $35k-45k yearly est. 11d ago
  • Desktop Technician

    Archcare 4.2company rating

    New York, NY jobs

    The mission of Archcare is to foster and provide faith-based holistic care to frail and vulnerable people unable to fully care for themselves. Through shared commitments, the system seeks to improve the quality of lives of those individuals and their families. Job Description The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare organization so that Care Members can accomplish their business tasks. This role includes receiving, prioritizing, documenting, and actively resolving Care Member Break Fix incidents as well as Service Requests that may be received via phone calls, e-mail, or walk-ups. Problem resolution may involve the use of diagnostic, remote access, and tracking tools, as well as require that the individual provide in-person, hands-on help at the Desktop level. • Provided Level 1 IT Support for all inbound calls and e-mails to the IT Help Desk for all Break/Fix issues and Service Requests. • Perform technical support of core operating systems (OS) issues, i.e. Windows 10, core productivity applications, i.e. MS-Office 2013, and core application automation within IT Operations. • Manage IT Help Desk ticket assignments and escalations to Level 2 & 3 support as needed. • Maintain and trouble shoot hardware and software issues. • Maintain HIPAA best practices and compliance in EDI, Privacy, and Security. • Maintain IT contact information, KnowledgeBase databases, and other required information and reports. • ArchCare promotes strong Cyber Security practices. Cyber Security is everyone'sresponsibility. All ArchCare's cyber security policies are located in Policy Tech; ArchCare's Policy and Procedure Repository. You are required to read the cyber security policies. Qualifications Proficient knowledge of clinical and/or financial applications in the healthcare field Advanced knowledge of personal computers, and office automation applications Excellent communication skills MSCE certifications a plus CompTIA Network+ and A+ certifications preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $53k-72k yearly est. 60d+ ago
  • Resident Support Specialist - Tech Bar

    Menno-Haven Inc. 3.8company rating

    Chambersburg, PA jobs

    Job Description Reporting to the Director of Technical Operations, the Tech Bar - Resident Support Specialist is a customer-service focused, entry-level role responsible for providing technical support to residents in an efficient and accurate manner. This position serves as a front-line representative of Menno Haven and the Technology Operations department, assisting with basic technical issues across assigned areas. The Help Desk Specialist diagnoses and troubleshoots hardware and software problems to ensure optimal system performance and resident satisfaction. The role requires flexibility to work evenings and weekends to support resident needs and events. Qualifications: High school diploma or GED equivalent, preferred. Strong customer service skills and a pleasant demeanor, required. Excellent interpersonal and communication skills, required. Knowledge of mobile phones, tablets, and laptops required. Knowledge of Microsoft Windows, MacOS, iOS, and Android preferred. Ability to work patiently and effectively with customers to resolve technical issues, required. Ability to be available to work Nights and Weekends as required. Ability to troubleshoot hardware components and peripheral devices on the network is required. Ability to diagnose and resolve software issues on troubleshoot software on networked devices is required. Ability to connect devices to wired and wireless networks is required. Benefits (dependent on eligibility): Excellent Health, Dental and Vision plans Group Life Insurance - 100% company paid Pet Insurance Employee Assistance Program Generous PTO. 403(b) Retirement Plan Shift: Part-time no benefits, non-exempt Shift - varies We look forward to you joining the Menno Haven team! mennohaven.org "We will be an innovative organization that nurtures the human spirit, is passionate about service, and demonstrates God's love, one person at a time." Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-49k yearly est. 30d ago
  • IT Operations Technician

    Tobii Dynavox 4.0company rating

    Pittsburgh, PA jobs

    Why Join Us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you'll have the power to grow ideas in an unconventional environment. At the same time, you'll work in a culture of ongoing learning and development, allowing you to constantly expand your area of expertise. What you'll do: We are looking for an IT Operations Technician who is passionate about helping people succeed with technology. In this role, you'll collaborate with colleagues across the business, provide training and support, and help improve how we use Microsoft 365 and other IT systems. This is a hands-on role where you'll be solving problems, enabling productivity, and making a real difference in the day-to-day work of your coworkers. If you enjoy learning new skills, supporting others, and being part of a collaborative team, we'd love to hear from you. As an IT Operations Technician, you will be responsible for: Provide day-to-day IT support for employees, resolving hardware, software, and network issues Configure and deploy Windows 11 and mac OS workstations, peripherals, and mobile devices Handle IT onboarding and offboarding: account setup, device provisioning, access rights, and training Support and guide employees in using Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive, Office) Administer Microsoft 365 services, including Azure AD, Intune, and Windows Defender Manage hardware and software assets, ensuring lifecycle management (deployment, upgrades, retirements Use IT ticketing system to log, track, and resolve issues Collaborate to troubleshoot incidents, perform root cause analysis, and suggest improvements Participate in on-call rotation or after-hours support when required Minimum Qualifications: Associate degree in IT or related field, or equivalent experience (2-3 years in IT support or operations) Hands-on experience supporting Windows 11, mac OS, and mobile devices (iOS/Android) Strong knowledge of Microsoft 365 apps and services (Teams, SharePoint, OneDrive, Outlook) Experience administering Microsoft 365 environment, including Azure AD and Intune Familiarity with networking concepts (LAN/WAN, VPN, wireless) and endpoint security tools What you'll bring: Experience with asset management and IT ticketing systems Strong communication skills with the ability to explain technical concepts to non-technical users Strong customer-service mindset with ability to build trust and support colleagues effectively Self-starter with strong problem-solving skills and ability to work independently as well as in a team Experience with Windows Defender, compliance tools, or IT automation. Microsoft certifications Apply today! We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.
    $40k-87k yearly est. Auto-Apply 60d+ ago
  • Bronx IT Tech

    Practice 4.5company rating

    New York, NY jobs

    Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support on Wednesday's for a Bronx school. As a Computer Tech person, you will play a vital role in maintaining and troubleshooting technology-related issues within the school. Qualifications: Proficiency in computer systems and troubleshooting. Familiarity with Smart boards, printer configurations and laptop software updates. Strong problem-solving skills, with the ability to handle tech-related challenges independently. Excellent communication skills and a customer-service-oriented mindset. Prior experience in a similar tech support role is a plus. Responsibilities: Offer on-site assistance to address and resolve various technology-related challenges that may arise within a school building. Utilize your tech expertise to troubleshoot and find solutions to technical issues promptly, ensuring minimal disruption to classroom and office activities. Assist with basic computer-based classroom and office technology needs, ensuring that both teachers and staff can rely on smooth tech operations. Compensation & Benefits: Competitive pay rate of $27/hr with the opportunity to earn $30/hr* with a completion bonus. Education Champions will be required to attend a 1 hour Town hall event per quarter and complete asynchronous training prior to starting a school placement. Acknowledgment: PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families. Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated. Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap. Bonus based on starting and completing the program and maintaining a high internal Quality Score.
    $27-30 hourly Auto-Apply 60d+ ago
  • Cyber Client Service Technician - Lima, OH

    GE Healthcare 4.8company rating

    Lima, OH jobs

    Acts as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence. **Job Description** **Responsibilities:** + Troubleshoot, install, maintain, and service repair needs on designated equipment, specifically around issues related to device cybersecurity. + Works closely with multiple device manufacturers regarding cybersecurity issues. + Works directly with customer IT and security personnel to implement site cyber security policies. + Evaluate progressively complex, customer biomedical equipment security issues and implement appropriate remediations and/or compensating controls. Provide support on imaging or LCS modality equipment first response and coordinate with appropriate modality specialists. + Perform on-time and accurate device level security actions. + Own customer clinical device security issues from dispatch or identification of issue to resolution. + Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction on all device security issues. + Focus on customer needs and satisfaction on device security issues, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently and securely. + Maintain daily communications with customers without direction. + Follow as well as guide others as needed regarding appropriate GE security policies, procedures, hospital security protocol, and complete necessary documentation. + Engage with other team members including Bio med engineers, Security Operations Center Agents and Remote Technical Engineers to ensure they are aware of the status of all security related issues at all times for their designated customers. + Effectively communicate and partner with teammates and colleagues. + Understand and communicate business goals and objectives to the broader GE team servicing assigned customer on device security. + Keep up to date on administrative responsibilities (e.g., maintaining device level security information and internal service records in a timely manner, patch validation status, clinical device security and networking attributes - OS, MAC address, etc). + Utilize the GEHC escalation process, as needed, and work closely with security operations center agents to define and support implementation of corrective action plans to resolve customer issues in a timely manner. + Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). + Keep up to date with competitor information, device security bulletins and market trends. + Identify business opportunities for the organization. + May include basic/refresher application training of clinical staff and customer security/IT personnel on designated equipment **Qualifications :** + Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; + OR equivalent military education and 2+ years of experience servicing electrical equipment; + OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. + Experience interfacing with both internal team members and external customers as part of a solution based service process. + Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. + Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. + Experience troubleshooting and responding to customer concerns. + Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). + Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). + Must have and maintain a valid driver's license. \#LI-PA1 \#On-Site We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** Yes
    $91k-119k yearly est. 60d+ ago
  • Tech Support Specialist

    Practice 4.5company rating

    New York, NY jobs

    Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools. As a Computer Tech person, you will play a vital role in maintaining and troubleshooting technology-related issues within the school. Qualifications: Proficiency in computer systems and troubleshooting. Familiarity with Smart boards, printer configurations and laptop software updates. Strong problem-solving skills, with the ability to handle tech-related challenges independently. Excellent communication skills and a customer-service-oriented mindset. Prior experience in a similar tech support role is a plus. Responsibilities: Offer on-site assistance to address and resolve various technology-related challenges that may arise within a school building. Utilize your tech expertise to troubleshoot and find solutions to technical issues promptly, ensuring minimal disruption to classroom and office activities. Assist with basic computer-based classroom and office technology needs, ensuring that both teachers and staff can rely on smooth tech operations. Compensation & Benefits: Competitive pay rate of $27/hr with the opportunity to earn $30/hr* with a completion bonus. Education Champions will be required to attend a 1 hour Town hall event per quarter and complete asynchronous training prior to starting a school placement. Acknowledgment: PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families. Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated. Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap. Bonus based on starting and completing the program and maintaining a high internal Quality Score.
    $27-30 hourly Auto-Apply 60d+ ago
  • IT Support Technician

    Behavioral Health Services North Inc. 3.4company rating

    Queensbury, NY jobs

    Job Description is available upon request. La versión de esta posición está disponible en Español si es requerida. Join Our Mission - Be a Vital Part of Something Bigger BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team! Your Role at BHSN: As an IT Support Technician, you'll be the frontline of technology support across our organization-providing Tier 1 support, troubleshooting technical issues, and ensuring smooth operations of our PCs, VOIP systems, mobile/desktop apps, printers, and more. You'll support both business and clinical applications, offer user training, and help drive IT efficiency through innovation and responsive service. Work Schedule & Location: Full-time, Monday - Friday, 8:00AM to 4:00PM Occasional after-hours/on-call support rotation What You'll Do: Provide Tier 1 helpdesk support via phone, email, and ticketing system Support PC setups, printer troubleshooting, and VOIP telecommunication systems Respond to user inquiries and resolve hardware/software issues Train end-users individually or in groups on software and hardware use Maintain and update software systems, databases, and reports Monitor system performance and complete routine maintenance tasks Support remote troubleshooting and escalate unresolved issues Assist in IT asset inventory and management Create and manage accounts in Active Directory and Microsoft 365 Develop and maintain documentation and training materials Contribute to enterprise-wide projects and quality improvement efforts Create reports using Crystal Reports as needed Participate in on-call rotation and occasional off-hours work for system maintenance Other duties as assigned What We're Looking For: High school diploma or GED required Technical/vocational training in Information Technology or related field required Associate's degree or higher in IT/Computer Science preferred Certifications (CompTIA, Cisco, Microsoft) or equivalent experience preferred 1-2 years of client-facing help desk/IT support experience Experience with Office 365, Active Directory, networking, and RMM tools a plus Strong troubleshooting skills and ability to explain tech solutions clearly to end users Excellent communication, time management, and organizational skills Problem-solving mindset with a passion for lifelong learning Valid NYS driver's license and reliable transportation required Why BHSN? We believe that when you bring your whole self to work, you thrive-both professionally and personally. We are committed to fostering a workplace that values diversity, promotes equity, and cultivates inclusion. At BHSN, everyone belongs. Our Commitment to Diversity, Equity & Inclusion: BHSN is proud to be an Equal Opportunity Employer. We welcome all qualified applicants without regard to age, race (including traits historically associated with race, such as hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic information, marital status, arrest or conviction record, status as a victim of domestic violence, familial status, gender identity or expression, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.
    $34k-41k yearly est. 12d ago
  • IT Desktop Technician I, Full Time, First Shift

    Uc Health 4.6company rating

    Cincinnati, OH jobs

    UC Health is hiring a Full Time IT Desktop Technician for the IS&T Client Field Services Department at West Chester Hospital The IT Desktop Technician is a very hands-on member of the infrastructure team responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications. This is an internal customer-facing role, and requires excellent prioritization, responsiveness, and customer service along with excellent verbal/written communication skills. About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. Responsibilities Problem Resolution Monitors the Help Desk Call Ticketing System - Client Services queue and responds to user problem calls. Meets or exceeds SLAs defined by IS&T leadership. Uses technology tools to resolve problems. Responds quickly to reported issues. Listens to the end-user and asks insightful questions to determine the issue. Uses logical diagnostics techniques to determine root cause and communicates in a clear and professional manner the final resolution. Works with IS&T staff members and users to resolve system problems in a timely fashion. Applies knowledge of resources, guidelines, and organizational values in decision making process. Installation Installs, tests, and deploys hardware and software. Monitors and maintains records regarding installation and maintenance of current hardware and software. Follows installation and inventory guidelines of the IS&T department. Problem Identification Interacts with technicians and other IS&T support staff to identify system/network problems. Utilizes the Help Desk Call Ticketing system to gather, organize, and track information. Uses the Internet, Handbooks, Vendors, and Resource guides to assist in pinpointing problems as quickly as possible. Performs diagnostic testing, end user training as necessary, documents solutions, and optimizes system performance. Uses technology tools to identify problems with the user. Project Support Works with IS&T staff, department representatives and vendors as necessary to provide technical support; installation, upgrade, and maintenance of new and current systems within UC Health. Assists senior support technicians in testing and evaluating new hardware. Qualifications Minimum Required: High School Diploma or GED Certificate: A+, MCP Preferred: 0-1 Years of IS&T experience. Working experience with computers, software installation, and networking. Proficiency in current computer operating systems such as MS Windows; some working knowledge of MAC OS, and Linux. Knowledge of SCCM imaging, good understanding of computer equipment, including laptops/desktops, printers, and other peripherals. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Information Technology Technician II

    Evergreen Health 4.4company rating

    Buffalo, NY jobs

    Job DescriptionEvergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Information Technology Technician II is responsible for providing assistance in the operations, support, and implementation of Information Technology for Evergreen Health. They provide maintenance and support for assigned IT systems and collaborate with other IT personnel to address staff computer logistics, phone systems, and new employee technology assignment and/or training. As part of the essential functions of this role The Information Technology Technician II (IT Tech II): Provides user account creation and maintenance for some organization systems, such as Microsoft 365, Active Directory, and Cisco phone systems. Works with staff at all locations of Evergreen Health to provide computer hardware, software support, or Audio/Video support Provide maintenance and support for assigned IT systems Works with IT staff to address staff computer moves, computer repairs, software installation, phone systems, and new employee technology assignments Contacts appropriate technology vendors for hardware or software support when needed Communicates regularly with IT staff regarding discovered issues and/or concerns as well as potential improvements to current systems Collaborate closely with clinical providers to develop a thorough understanding of their programs and assist them in meeting their program goals Enters data timely and accurately to promote patient care delivery and participates in ongoing QI/QA activities and training to improve patient experience Qualified Candidate will have an Associate's degree in Information Technology or related field with a minimum of four (4) years of professional experience working in the Information Technology field and providing support for computer hardware and software, including but not limited to: Windows 11, Windows Server Environments, and Microsoft 365. Candidate must be able to communicate clearly and professionally in writing and verbally, and demonstrate ability to work across multiple departments and aid with complex and escalated support requests. CompTIA A+ or similar certification(s) preferred. Experience with RingCentral is a plus. Candidate must be able to work autonomously; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential Job Type: Full-time; Monday - Friday 9am-5pm; Occasional travel to and from other Evergreen locations headquartered in downtown Buffalo; This is not a remote position Required Education: Associates Required Experience: Information Technology, IT Support (4 years) What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks
    $33k-39k yearly est. 1d ago
  • Help Desk Support Specialist

    Rome Health 4.4company rating

    Rome, NY jobs

    Job Description Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m. - 4:30 p.m. The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. They may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. Typically reports to a project leader or supervisor. This role works under the close direction of senior personnel in the functional area. This is an on-site role. EDUCATION,TRAINING,EXPERIENCE,CERTIFICATION AND LICENSURE: May require 0-1 year of general work experience. Technical acumen required. A high school diploma or G.E.D. is required. Associates Degree and certifications is preferred. About Rome Health Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.
    $35k-49k yearly est. 13d ago
  • Help Desk Support Specialist

    Rome Health 4.4company rating

    Rome, NY jobs

    Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m. - 4:30 p.m. The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. They may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. Typically reports to a project leader or supervisor. This role works under the close direction of senior personnel in the functional area. This is an on-site role. EDUCATION,TRAINING,EXPERIENCE,CERTIFICATION AND LICENSURE: May require 0-1 year of general work experience. Technical acumen required. A high school diploma or G.E.D. is required. Associates Degree and certifications is preferred. About Rome Health Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.
    $35k-49k yearly est. 12d ago
  • Patient Support Technician

    Community Care Physicians 4.4company rating

    New York jobs

    Latham Internal Medicine is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care. Hours are Monday-Friday 8-5 The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff. Other responsibilities include: Greet patients in friendly and professional manner and complete check-in/check-out process. Process incoming telephone calls/messages based on office policy and procedure. Schedule appointments for patients, following office protocols for access to care. Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider. Prepare charts for future appointments by following office policy and procedure. Maintain timely patient flow. If you are interested in this opportunity and have the desired qualifications, please Apply Now! Compensation: $19.00 - $25.00 per hour CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Community Care Physicians is an Equal Opportunity Employer.
    $19-25 hourly 1d ago

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