Patient Care Coordinator (Front Desk)
Patient care coordinator job at Upperline Health
About Us Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
We put patients at the center of value-based care.
Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.
Triage is temporary. Treatment is transformative.
Why join our team?
* Mission-driven and patient-focused environment
* Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission & quality patient care
* Career growth opportunities
* Generous benefit options include comprehensive medical, dental & vision, 401K, PTO and parental leave
* Work Life Balance - regular weekday clinic hours
* Supportive regional and corporate teams
About the Patient Care Coordinator Role
Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Daytona Beach. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Patient Care Coordinator Responsibilities
* Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
* Assist patients with scheduling appointments
* Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
* Retrieve and file patient records as needed
* Collect payment from patients
* Maintain accurate patient records by updating patient's information and scanning documents into EMR as needed
* Responsible for office supply inventory, including checking, ordering and stocking supplies
* Protect patient rights by maintaining confidentiality of patient records
* Contribute to team effort by assisting with additional duties and when support is requested
Patient Care Coordinator Qualifications
* Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
* Prior experience working in a podiatric or orthopedic practice is preferred
* Medical billing and coding experience is highly preferred
* Experience working in an EMR, Athenahealth is preferred
* Must be an effective communicator with excellent grammar and interpersonal skills
* Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
* Demonstrated experience as a motivated and dedicated team member with a stable work history
* Thrives in a fast-paced collaborative environment
* Reliable transportation and the ability to pass a drug test and a background check is required
Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
Job Type: Full-time
Clinical Coordinator (RN), Advanced Care Unit
Winchester, KY jobs
Clark Regional Medical Center
Clinical Coordinator (RN), Advanced Care Unit
Job Type: Full Time |Nights
10k Sign On Bonus
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clark Regional Medical Center is a 79 bed community hospital featuring updated technology including new and expanded services such as Diagnostic Services, larger capacity Emergency Services, home-like Labor and Delivery Suites, and a skilled nursing facility. The campus also includes a 45,000 square foot Medical Plaza housing the Clark Clinic, Diagnostic Center for Women, Center for Rehabilitation, Specialty Clinic and Anticoagulation Clinic.
Where We Are:
Winchester offers a truly original experience to all with so much to do and see. Just a short drive from Lexington, the "Horse Capital of the World," and the Red River Gorge, you can experience all the beauty and excitement nature has to offer.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Free Parking
Membership discounts with local gyms and community businesses
And much more...
Position Summary:
A Clinical Coordinator assists with the daily coordination of personnel and resources within the scope of assignment. Acts as the liaison between the nursing departments and all of the ancillary departments to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency and compliance.
Coordinates staff scheduling, educational/development activities, and performance evaluations.
Identifies and resolves issues affecting the delivery of clinical services.
Performs quality assurance studies and assists with implementation of QA/QI initiatives.
Serves as a resource to staff and external contacts on issues related to patient care, patient flow and clinical standards, policies and procedures.
Monitors departmental compliance with applicable requirements, including accreditation, legal, and The Joint Commission.
Will assume required call for department when scheduled. Call will be split between other Clinical Coordinators during scheduling period.
Minimum Qualifications:
Associates Degree in Nursing,
required
Bachelor's Degree in Nursing,
preferred
KY RN state licensure or compact licensure,
required
Certifications: BLS, ACLS, PALS; within 7 days of hire
Handle with care within 30 days of hire
Prefer National Certification in area of specialty or within 2 years of hire date
EEOC Statement:
Clark Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Echocardiography Advanced Coordinator
Atlanta, GA jobs
Responsibilities:
JOB PURPOSE: Ensures that Piedmont Healthcare hospital echocardiography laboratories remain in compliance with all regulations and that all activities are being performed in accordance with approved procedures and regulatory requirements. Assists with activities related to obtaining and maintaining the technical requirements of Intersocietal Accreditation Commission (IAC) accreditation including maintenance of appropriate documentation. Assists with standardization and updates procedures, quality of images, competency and training of staff, quality control and quality assurance for Piedmont Healthcare hospital echocardiography laboratories. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff. Oversees the Residency Program. Assists with and provides clinical supervision and evaluation of patient care related to echocardiography. Available to perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, and transesophageal echocardiograms as well as other duties assigned by manager or director. Provides complex technical care with the use of ultrasound technology for adolescent, adult, and geriatric patients and provides all necessary documentation and preliminary exam findings. Must have excellent understanding of structural heart procedures as they relate to echocardiography. Must also have full understanding of the use of 3D cardiac ultrasound.
KEY RESPONSIBILITIES:
1. Oversee Residency Program
a. Assists with activities related to echocardiography laboratory accreditation for Piedmont Healthcare hospitals to ensure compliance to IAC standards.
b. Assists with monitoring and reporting on quality metrics identified by Piedmont Healthcare and associated with IAC standards.
c. Compile physician and sonographer competency / registry and CME attendance records.
d. Routinely review cardiac sonographer exams as part of a formal quality assurance program.
2. Training and Education
a. Assess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow.
b. Maintain an up to date knowledge of echocardiography trends and best practice and conduct, participate in, facilitate, and utilize research to foster evidence-based practice.
c. Provide clinical supervision and evaluation of patient care related to echocardiography.
d. Attend and participate in echocardiography leadership activities.
e. Quality/Innovation on echo protocols, policies and procedures f. Maintain relationships with technical colleges and oversee student interns.
3. Clinical Support
a. Perform patient evaluations including verifying patient identity, reviewing the medical record for orders and prior studies, and addressing patient questions and concerns.
b. Perform echocardiograms including 2D / Doppler with and without contrast, dobutamine stress and exercise stress echo exams, and transesophogeal echocardiograms according to protocol.
c. Complete appropriate documentation, post processing, and preliminary findings in the medical record and cardiovascular PACS system.
d. Acquire and maintain training and competency in electronic health record system as required to perform duties.
e. Maintain personal competency file if applicable.
KNOWLEDGE, SKILLS, ABILITIES
• Skill and competency in performing detailed cardiac ultrasound studies. • Skill and ability to communicate effectively both verbally and in writing. • Proficient in Microsoft windows-based computer software. • Experience with electronic health records and cardiovascular PACS systems. • Ability to work as a member of a team. • Demonstrated clinical expertise and interest and ability in providing education. • Self-starter with outstanding organizational, analytical, and project management skills.
Qualifications:
MINIMUM EDUCATION REQUIRED: Graduate of registry approved ultrasound college according to CAAHEP.
MINIMUM EXPERIENCE REQUIRED: Seven (7) years clinical experience as a registered cardiac sonographer.
MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW: • Registered as a Cardiac Sonographer (RDCS) through the American Registry of Diagnostic Medical Sonography (ARDMS) or as a Registered Cardiac Sonographer (RCS) through the Cardiovascular Credentialing International (CCI). • Basic Life Support (BLS) certification.
ADDITIONAL PREFERRED QUALIFICATIONS: • Experience with the IAC accreditation process. • Experience developing and administering educational material. • Knowledge of data collection, analysis, and presentation. • Bachelor's degree in Cardiac Sonography or a healthcare related field. Advanced Cardiac Sonographer registry through CCI
Business Unit : Company Name: Piedmont Hospital
Auto-ApplyLVAD Coordinator
Atlanta, GA jobs
The LVAD Coordinator provides specialized outpatient care for patients with Left Ventricular Assist Devices (LVAD). This role focuses on patient and caregiver education, seamless care coordination across multidisciplinary teams, and adherence to regulatory standards to optimize patient outcomes. Responsibilities include guiding patients through peri-operative and long-term management, facilitating clinic visits, monitoring through established protocols, and supporting quality improvement initiatives. The position requires strong critical thinking, adaptability, and collaboration in a fast-paced environment.
Responsibilities: Participates in the development, implementation, and maintenance of the left ventricular assist device (LVAD) program and the heart transplant program; to coordinate and manage the patient care of this high-risk patient population throughout the continuum. Qualifications: Education
Graduate from a Registered Nurse Program Required
Work Experience
4 years of professional clinical experience Required
Cardiovascular focus experience Preferred
1 year experience caring for LVAD patients and heart transplant patients Preferred
Licenses and Certifications
Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required
ACLS BLS and certification Required
Business Unit : Company Name: Piedmont Hospital
Auto-ApplyCare Coordinator PRN
Pleasanton, CA jobs
/RESPONSIBILITIES
Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Business & Front Desk Coordinator
Los Angeles, CA jobs
Title: Business and Front Desk Coordinator
Compensation: $20-24/hr
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m.
Nazareth House is seeking a dependable and service-oriented Business and Front Office Coordinator to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff.
What You'll Do:
Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience.
Coordinate business office functions including accounts payable, accounts receivable, billing, payroll support, and month-end administrative processes.
Maintain confidential employee and resident records in compliance with organizational and regulatory requirements.
Support HR functions such as recruiting coordination, onboarding documentation, training records, and compliance tracking.
Assist leadership with hiring paperwork, regulatory documentation, and audits.
Manage front desk operations including answering phones, greeting visitors, and monitoring facility access.
Maintain organized filing systems, databases, mail distribution, and general office operations.
Schedule appointments, transportation, tours, and support admissions-related coordination.
Assist with events, Dining Services documentation, staff scheduling records, and training logs.
Coordinate with onsite vendors and serve as a backup driver when needed.
What You'll Need to Succeed:
Administrative, business office, or account coordination experience required.
Strong customer service, professionalism, and communication skills.
High level of confidentiality, discretion, and attention to detail.
Strong organizational and multitasking abilities in a fast-paced environment.
Proficiency in Microsoft Office and standard office systems.
Healthcare, assisted living, or elder care experience preferred.
Valid driver's license, background clearance, and ability to complete required training.
What Nazareth House - Los Angeles Offers You:
Comprehensive health, dental, and vision coverage
401(k)/403B retirement plan
Company paid Life Insurance coverage
Generous Paid Time Off
Paid Sick Leave
6 paid Holidays
Paid Leave (Jury Duty, Bereavement leave, etc.)
Opportunities for career growth and professional development within a supportive workplace.
Meaningful work that makes a positive difference in the lives of both residents and staff.
A compassionate and inclusive work environment that fosters teamwork and collaboration.
Compensation: Starting rate of $20-24/hr
Compensation will be determined by a number of factors including educational background and experience.
About Nazareth House:
At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents' changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.
For more information about the company, please visit our website: **********************************************************************
Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.
Nazareth House - Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House - Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note that employment with Nazareth House - Los Angeles is strictly on an at-will basis.
Scheduling Coordinator
Indianapolis, IN jobs
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis.
Essential Duties:
Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health.
Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc.
Build patient schedules that align with the patient's health insurance benefits (will be provided).
Clear alerts in Tendercare's electronic medical records system, CellTrak.
Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees.
Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare.
Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year.
Performs other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills.
Must be a strong multitasker with exceptional follow-up skills.
Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Associate degree or equivalent experience preferred.
Strong attention to detail within multiple platforms.
Proficient with Microsoft Office Suite or related software.
Experience with medical records systems or similar software is preferred.
Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day).
Ability to communicate clearly in person and over the phone.
Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
Medical Secretary
Atlanta, GA jobs
Responsible for managing specialized administrative activities for the department, including the referral process, surgical scheduling, phone triage, and other specialized administrative activities. This involves working collaboratively with department staff members, physicians, and leaders while coordinating schedules across a variety of departments.
The Transplant Intake Coordinator processes patient referrals for all locations from a variety of sources and methods, including electronic and telephone requests. Reviews appropriateness of referrals for the Kidney Transplant provided by Piedmont Transplant Institute. Ensures all appropriate and pertinent demographic and clinical information is complete to provide safe and efficient care. The intake coordinator responds timely to referral sources, while collaborating with clinical managers, financial service representatives, and clinical staff to ensure that timely care and service is provided. Spanish speaking preferred.
Responsibilities:
Responsible for managing specialized administrative activities for the department, including the referral process, surgical scheduling, phone triage, and other specialized administrative activities. This involves working collaboratively with department staff members, physicians, and leaders while coordinating schedules across a variety of departments.
1. Excellent customer services skills via phone, in person or electronically to build rapport and encourage repeat utilization of Piedmont Healthcare.
2. Receives patient referrals from physicians, hospitals and a variety of other healthcare entities, creating appropriate electronic medical record as needed.
3. Reviews information received and ensures that minimum data is received to facilitate initial consultation.
4. Interacts professionally with referral sources to refuse referrals without alienating referral sources.
5. Provides appropriate and tactful feedback to referral sources to assist with understanding of appropriate utilization of Piedmont Transplant Institute services.
6. Collaborates with the transplant financial team to confirm that registration information is obtained.
7. Documents in the medical record status of all referrals received in accordance with departmental practices.
8. Provides clear verbal and written instruction to referring providers and patients regarding upcoming appointments.
9. Arranges for additional accommodations for patients undergoing transplant evaluation, as needed.
10. Partners with leadership team to acquire additional information as needed and requested to increase patient access to specialized care and aligning with programmatic strategic initiative
11. Communicates routinely with leadership to ensure that appropriate visit types are scheduled timely and accurately across multiple providers and clinics.
12. Supports the maintenance of provider preference lists used for placing referrals, while assisting in identification of errors in electronic medical record.
13. Ensures compliance with all HIPAA policies, specifically relating to patient confidentiality and release of information; maintains strict confidentiality on all patient information and practice matters.
14. Assumes responsibility for professional growth by participating in continuing education activities and/or professional organizations; attends required meetings and in-services.
Qualifications: Education
H.S. Diploma or General Education Degree (GED) Required
Work Experience
2 years of Administrative Assistant (preferably in a medical setting) Required or
2 years Patient Scheduling experience Required
Licenses and Certifications
None Required
Business Unit : Company Name: Piedmont Atlanta Hospital
Medical Biller (Home Infusion)
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION: BILLER
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Scope of Supervision
None
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB's (explanation of benefits) which includes:
- Medicare denials
- Billing secondary insurance after Medicare's has denied claims.
4. Calling insurance companies for explanation of denials if questionable.
5. Making corrections on deny claims and re-bills insurance companies.
6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed.
7. Patient calls for benefit, invoicing, and explanations as needed.
8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters.
Minimum Qualifications:
Effective interpersonal, time management and organizational skills.
Office experience preferred.
Computer skills that include word processing, and efficient use of the internet and e-mail.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Must be detail oriented
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
At least 1 -2 years of medical or pharmaceutical billing experience or related A/R
Knowledge of insurance verification procedures.
Proficiency in 10-key preferred.
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Scheduling Specialist Remote after training
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Patient Care Coordinator
Orange, CA jobs
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient care coordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and care coordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
Patient Care Coordinator
Lady Lake, FL jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time, working Monday thru Friday Days.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(60%) Scheduling & Insurance
Schedules patient examinations according to existing company policy
Arranges transportation and hotel accommodations for patients when appropriate
Communicates to team any scheduling changes in order to ensure highest patient satisfaction
Pre-certifies/Authorizes all exams with patient's insurance company as required
Verifies medical necessity on all exams as required
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Supports Vascular team in order to ensure highest patient satisfaction
Acts as liaison between team and the patients waiting for exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
Maintains the supply of patient information sheets
(5%) Performs other duties as assigned
Patient Care and Marketing Coordinator
Huntsville, AL jobs
Benefits:
Bonus based on performance
Employee discounts
Paid time off
✨ Now Hiring: Patient Care & Marketing Coordinator ✨
Join Our Growing Chiropractic & Progressive Rehab Team!
Are you an upbeat, positive, and service-minded individual who loves helping people? Do you enjoy both connecting with patients and bringing creative energy to marketing projects? If so, we'd love to meet you!
About Us:
We are a progressive chiropractic clinic with a strong focus on rehab, whole-body wellness, and creating an uplifting experience for our patients. Our mission is to help people feel better, move better, and live better - and we need a team member who shares that same heart for service.
Role Overview:
As our Patient Care & Marketing Coordinator, you will be the friendly face and voice of our clinic while also playing a key role in community outreach and marketing. This is a dynamic role for someone who thrives on both people interaction and creative projects.
Responsibilities:
Welcome and assist patients with scheduling, check-in, and follow-up
Support the flow of daily patient care and assist with passive therapy treatments
Manage social media posts, email campaigns, and other patient communication
Help organize and promote community events, workshops, and wellness talks
Track marketing results and contribute fresh ideas to grow our reach
Maintain a professional, uplifting, and patient-centered environment
Qualifications:
Outgoing, upbeat personality with excellent communication skills
A true heart to serve patients and support their health journey
Strong organizational skills and ability to multitask
Comfortable with social media and marketing tools (training provided if needed)
Previous experience in healthcare, customer service, or marketing is a plus but not required
What We Offer:
A supportive, growth-oriented team environment
Training and mentorship to help you succeed in your role
Opportunities to contribute ideas and see your impact
Competitive pay with room for growth
The chance to be part of a clinic that truly makes a difference in people's lives
Compensation: $30,000.00 - $35,000.00 per year
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
Auto-ApplyPatient Care Coordinator - Hampton Cove
Alabama jobs
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Owens Cross Roads, AL.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyScheduling Specialist
Indianapolis, IN jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This position is full-time working Monday-Friday, 9:00am - 5:30pm with one Saturday shift per month.
**This position has the potential to work from home once fully trained/metrics have been met -- typically within 6-12 months**
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Scheduling Specialist - BPS Neurology Cleveland - FT - Days (73859)
Cleveland, TN jobs
Hours: 8AM - 4:30PM
Days: Monday - Friday
Under the direct supervision of the Practice Manager, the Scheduling Specialist verifies demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient's journey of care as well as educate and manage the financial expectations for the patient prior to surgery or procedure. Schedules the patient with the appropriate facilities and contacts pre-admission testing. Provides information to the patient regarding when and where to report to Vitruvian Health. Makes appointments in response to any recalls on procedures.
Scheduling Specialist - FT - Days (72925,73788)
Cleveland, TN jobs
Hours: 8:30AM - 5PM
Days: Monday - Friday
Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.
Scheduling Specialist - Ophthalmology - Torrey Pines
San Diego, CA jobs
Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
This is a non-benefitted Casual/Per-Diem position with a varied day shift, located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Ophthalmology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires as needed.
* Mentoring and training staff on departmental procedures.
* Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
* Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
* Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Required Qualifications:
* Must possess excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
* 2 or more years of experience in a customer service or healthcare/medical office environment.
* Previous scheduling experience.
* Experience with Epic.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $27.24-$35.88/hour
Patient Care Coordinator (Front Desk)
Patient care coordinator job at Upperline Health
About Us Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
We put patients at the center of value-based care.
Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.
Triage is temporary. Treatment is transformative.
Why join our team?
* Mission-driven and patient-focused environment
* Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission & quality patient care
* Career growth opportunities
* Generous benefit options include comprehensive medical, dental & vision, 401K, PTO and parental leave
* Work Life Balance - regular weekday clinic hours
* Supportive regional and corporate teams
About the Patient Care Coordinator Role
Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Palm Coast. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Patient Care Coordinator Responsibilities
* Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
* Assist patients with scheduling appointments
* Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
* Retrieve and file patient records as needed
* Collect payment from patients
* Maintain accurate patient records by updating patient's information and scanning documents into EMR as needed
* Responsible for office supply inventory, including checking, ordering and stocking supplies
* Protect patient rights by maintaining confidentiality of patient records
* Contribute to team effort by assisting with additional duties and when support is requested
Patient Care Coordinator Qualifications
* Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
* Prior experience working in a podiatric or orthopedic practice is preferred
* Medical billing and coding experience is highly preferred
* Experience working in an EMR, Athenahealth is preferred
* Must be an effective communicator with excellent grammar and interpersonal skills
* Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
* Demonstrated experience as a motivated and dedicated team member with a stable work history
* Thrives in a fast-paced collaborative environment
* Reliable transportation and the ability to pass a drug test and a background check is required
Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
Job Type: Full-time
In Home Care Scheduling Specialist
Ellicott City, MD jobs
Job Description
Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth.
With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful.
What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist
As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection.
What you need to be successful
To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting.
Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position.
Knowledge and skills required for the position are:
Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas.
2 years high volume scheduling experience
Taking / Making 50+ calls and emails per day, great at multi-tasking
customer services
strategic thinking
solution driven
team player
adaptable
organized
detail oriented
fast paced environment
leader
empathetic
communication
Will you join our team?
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
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