Job DescriptionSalary:
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USANis seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experiencefor IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS,JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and business analysts throughout the development process
Basic Qualifications
1-2 years experience.
Bachelors degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Preferred Qualifications
Bachelors degree in Computer Science or Information Systems
Background in SDLC
Experience with IVRs
1-2 years of Software Quality Assurance experience
Job Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USANs initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USANs multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the worlds largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availabilitygreater than 99.999% in each year of operation.
For more information, please visit us at ************
$63k-76k yearly est. 26d ago
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Inbound Virtual Customer Service Agent
Acd Direct 3.2
Warner Robins, GA jobs
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
$20k-23k yearly est. 1d ago
Inside Sales Representative (Remote - Central or Eastern Region)
Yelp 4.3
Atlanta, GA jobs
Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones.
Yelp was created to connect people with great local businesses. As an Account Executive , you'll be working directly with these local businesses to help them meet their goals through Yelp's various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business
Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this in a supportive virtual team environment
Please visit ******************** and apply to the appropriate posting that matches your location.
What you'll do:
Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature.
You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).
Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
Become an expert in Yelp's advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success.
You'll master quick close techniques to exceed individual goals.
Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
Track and manage your daily goals to ensure results are met. It is a numbers game and you're here to win.
What we're looking for in you:
You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally.
Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools.
You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce).
You're naturally curious and like to ask as many questions as it takes to find the answer.
You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting.
You are committed to a high standard of integrity and being a teamplayer is important to you.
You're determined, a persuasive communicator and resilient - show us your grit!
You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp.
You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option.
What it takes to succeed:
GED/HS Diploma and 2+ years of customer-facing experience OR;
Bachelor's Degree
No fear of the phone and prepared to make a high volume of outbound dials, daily.
General computer and email proficiency - we use Google Suite and provide a Macbook laptop
A work environment free of distractions
Open to feedback and willing to implement for areas of improvement
Strong, engaging interpersonal skills
Ability to effectively prioritize tasks and manage independently without oversight
Must possess current US work authorization
What you'll get:
The starting base salary for this role is $37k annually
This role is also eligible to earn uncapped commission
Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met.
Top performers have the opportunity to significantly exceed target earnings.
Available your first day: Full medical, vision, and dental
15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
Up to 14 weeks of parental leave
Monthly wellness reimbursement
Health Savings, Flexible Spending and Dependent Care accounts
401(k) retirement savings plan with employer match
Employee stock purchase plan
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
US Recruiting and Applicant Privacy Notice #LI-Remote #Circa
$37k-50k yearly Auto-Apply 40d ago
Manager, Technology Assurance & Advisory
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Enterprises
Job Family Group
Information Technology
Job Profile
Manager, Business Analysis
Management Level
Manager - People Leader
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Compensation includes a base salary of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Advisory & Assurance IT/Technology Manager will assist in the execution of the department's plan, budget, objectives, and goals by: building and directing technology focused cross‐departmental project teams; preparing and managing project budgets and staffing/resource allocations; developing and maintaining technology specific templates, methodologies, and tools supporting the department's portfolio of services; and assisting in the direction of the department's data analytics strategy. The successful candidate will demonstrate a proven ability in leading diverse teams within simultaneous work streams on multiple projects while utilizing project management standards and performance management techniques. This role will report to the Director, Technology Advisory & Assurance and will manage staff‐level direct reports.
Responsibilities
Lead department advisory and assurance initiatives/services by managing projects end‐to‐end to deliver on scope, objectives, and expectations; gaining stakeholder approval and commitment throughout the project life cycle; educating and training project team members on appropriate tools and methodologies; developing and presenting regular updates / summaries for all relevant stakeholders.
Execute talent management strategies by assisting in the recruitment, selection, and orientation of advisory and assurance professionals; providing career coaching and professional development related to job expectations, responsibilities, and performance; suggesting reward and recognition programs; and assisting in the development of a training curricula to embed continuous improvement methodologies within the organization and establish a baseline of abilities, skills, and knowledge assumed of all department professionals.
Serve as an expert in technology related advisory and assurance opportunities by coordinating with department upper management to identify potential projects; contribute to the prioritization of department projects and services; develop strong, positive business relationships to understand business processes/risks, Cox industries, and the corresponding department service lines.
Qualifications
PROFESSIONAL EXPERIENCE/EDUCATION:
Bachelor's degree in a related discipline and 6 years' experience in a related field.
The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1+ years experience in a related field; or 10 years' experience in a related field
1+ years of experience in management or lead role
6+ years of performing/leading technology-focused advisory/assurance projects; demonstrating creative, out-of-box thinking and solid project management principles to drive projects to completion.
6+ years of IT experience with roles of increasing responsibility; consulting or relevant industry experience preferred.
Experience directly managing professionals in a matrixed organization; leadership experience with counseling, mentoring, and career development.
Professional certifications (e.g., CISSP, CIA, CISA, CIPP, Six Sigma, PMP, etc.) advantageous
TECHNICAL SKILLS:
A strong understanding of common industry standards (ISO 27001/27002, COBIT, PCI-DSS, SOC Framework, NIST, HIPAA, etc.)
Understanding of networking (TCP/IP, OSI Model), operating system fundamentals (Windows, UNIX, AS400), information security technologies (firewalls, IDS/IPS, etc.), database and application layers (Oracle, SQL, Oracle Financials)
Understanding and passion for data analytics including developing and implementing methodologies, relevant tools (i.e. Tableau, R, etc.) and analytics use cases.
BUSINESS/LEADERSHIP SKILLS:
Proven ability in team building, conflict resolution, and process/business analytical skills; planning and managing workshops and project training sessions; and experience in mentoring, coaching, and developing others in process improvement and statistical analysis
Demonstrated knowledge of data collection, metrics, and performance targets in tracking projects and process improvements; and implementing change and driving initiatives to completion.
Experience in recruiting and developing talent; leading by example to inspire and champion change; direct and motivate teams through complex initiatives and priorities in order to deliver defined program objectives.
Solid business process and risk acumen with industry experience
Demonstrated working knowledge of a variety of business applications to prepare written reports, spreadsheets, tables, flowcharts, and visual presentations incorporating quantitative and qualitative analysis.
Excellent written and verbal communication and presentation skills; solid organization and workflow skills
Proficiency with data analysis and process mapping applications; advanced knowledge of MS Office (Excel, Word, PowerPoint, Visio, Access, and Project)
PROFESSIONAL COMPETENCIES:
Demonstrated experience with discretion and diplomacy; respectful of confidential information and data; high integrity
Excellent listening skills; demonstrated solid interpersonal skills; demonstrated experience building and maintaining successful relationships
Thriving on new challenges, adapting quickly to learn new knowledge, and demonstrating a drive for collaborative results
Demonstrated experience with working with little supervision; managing ambiguity and autonomy; and dealing effectively with uncertainty and change
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$111.5k-185.9k yearly Auto-Apply 2d ago
Business Process Design & Improvement Analyst II
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Business Operations
Job Profile
Business Process Design & Improvement Analyst II
Management Level
Individual Contributor
Flexible Work Option
Can work remotely anywhere in the specified country
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description
*This position is remote/work from home and can be located anywhere within the United States. If within 25 miles of any of the locations listed, the role will be hybrid.
Application Deadline: Thursday, January 15th
The primary function of the Business Process Design & Improvement Analyst II is identifying and reviewing existing process documentation and conducting comprehensive process analysis, uncovering process gaps, compliance issues, and recommendations for process improvement. This individual is responsible for developing and tracking key performance indicators to measure process efficiencies and effectiveness. This individual will prepare detailed process analysis presentations for stakeholder reviews.
What You'll Do
Identify and review existing documentation relevant to business processes and procedures.
Conduct comprehensive process reviews of all existing documentation to ensure accuracy and relevance.
Define and track critical process KPIs; responsible for building salesforce reports when necessary to continuously monitor KPIs for governance.
Provide process analysis on critical KPIs by scheduling and conducting regular stakeholder meetings to discuss process performance and issues.
Assist in implementing process changes, conduct audits and assessments, and support compliance monitoring.
Collaborate with Salesforce and CPQ Experience team members to align on quarterly commitments supporting process documentation and process analysis requirements.
Ensure the execution of process improvement recommendations and enhancements from start to finish and complete high-level enhancement requirements.
Partner with the WhatFix team to recommend sales enablement content that will address process compliance issues or assist with the seller experience. This also includes leveraging the insights within WhatFix to uncover additional process KPIs.
Travel: 10%
What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.
Who You Are/Qualifications
Minimum:
Bachelor's degree in related discipline and 2 years experience in sales/business operations role. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field.
Ability to think broadly across multiple business lines
Skilled in effective communication with all levels of leadership
Ability to create executive-level documentation via MS suite
Experience in operating in a support capacity in a high functioning sales and/or operations environment
Outstanding analytical skills and a high degree of intellectual curiosity that can help connect the dots
Thorough understanding of program management techniques and methods
Establish and maintain positive working relationships with others, both internally and externally
Good listener with outstanding interpersonal qualities and a natural, effective consultative style who can present their views in a clear and compelling manner
Develop new and unique ways to improve the operations of the organization and to create new opportunities.
Anticipate, understand, and respond to the needs of internal and external clients to exceed expectations
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions
Assess situations to identify causes, generate solutions, and make recommendations to resolve the problem
Fluent in Microsoft Office, particularly Excel, Word, and PowerPoint and Advanced excel skills required
Ability to operate and work across functional groups in a matrixed organization and influence change
Must be willing and able to “roll up the sleeves”
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.
Travel: 10%
Preferred:
Knowledge of existing CAI sales processes
Join the Cox family of businesses and make your mark today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Application Deadline: 01/15/2026
$67.1k-100.7k yearly Auto-Apply 2d ago
Service Design Intern (Summer Internship 2026)
Harmonic Design 4.7
Atlanta, GA jobs
Service Design at Harmonic has been growing steadily in reach and impact-from innovation and strategy to creating new service offerings. While this internship is remote, it does offer opportunities to work hands-on with clients, one-on-ones with a design team from diverse backgrounds, a dynamic work experience where new ideas and perspectives are welcome, and a few hilarious virtual meetings.
This position is for the United States (US Based Remote eligible). The role may include occasional work at our Atlanta studio or client locations, as agreed to with your manager.
Eligible applicants include rising or graduating undergraduate students as well as current graduate students.
Duration: June - August 2026
Please apply through this form before January 16, 2026, to be considered for this position.
Note: This is a paid position for a full-time service design intern role.
Are you someone who..
Is interested to work specifically in the field of service design, and want to design for the entire experience, not just within one vertical?
In the past, may have been siloed into your role or major, but desires to zoom out and work on the larger customer journey?
Is motivated to innovate, help clients rewrite and restructure the story of their service experience, modernize operations and organizational structures, and create greater value for everyone who participates in a service?
Duties:
Work with a team of designers on a client project while having the opportunity to help assist with internal initiatives at Harmonic Design
Interact with clients, work alongside a team that understands service design at its roots, and be part of the research and innovation process
Contribute to building a community of practice within and outside of Harmonic
Requirements:
Available for 10 weeks starting June 1, 2026 (with some flexibility)
Dedicate a minimum of 30 hours per week
Work during typical Eastern Standard Time work hours (up to 2 hours offset is workable)
Able to work remotely within the United States, with the option of being in-person at Harmonic's studio in Atlanta, GA.
$50k-61k yearly est. Auto-Apply 38d ago
Senior Field Engineer
Switch 4.8
Atlanta, GA jobs
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Senior Field Engineer
As a Senior Field Engineer at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
In this role, you will provide full life-cycle support to Switch Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for their region when technical advice is needed and will use your subject matter expertise as well as engage with diverse teams to meet the commitment of superior service to the clients.
As a Field Engineer, you will be leading projects to fit out Switch data centers to meet ever-evolving clients needs as we continue expanding our fleet to support hyper-scale and beyond.
What You ll Do
Perform design and equipment submittal review for new Data Centers.
Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
Lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency.
Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
Work on concurrent projects, sometimes in multiple geographical regions.
Initiate and lead engineering site audits within Switch data centers. Produce reports outlining risks with recommended mitigations and remediations.
Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
Drive next-level innovation in Field Engineering to support our mission-critical infrastructure.
Work in a fast-paced, high-impact environment where execution is key.
Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
Uphold Switch s Karma philosophy leading with integrity and empowering those around you.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
Bachelor s Degree in Electrical / Mechanical / Structural Engineering or equivalent experience.
6+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer).
Registered Professional Engineer
Strong organizational skills with the ability to prioritize tasks, meet deadlines, and manage budgets.
Hands-on experience in the design, construction, operation, or maintenance of mission-critical facilities, particularly data centers.
Field experience as a resident engineer or design consultant.
Familiarity with regional building codes and regulations.
Skilled in reading, interpreting, and producing construction drawings, specifications, and submittals.
Capable of advancing design concepts from development through deployment and production.
Foundational knowledge of mechanical and electrical systems in data centers, including UPS, generators, switchgear, cooling systems, and more.
Experience with EPMS, SCADA, and BMS control systems (software and hardware).
In-depth understanding of redundant electrical and cooling systems, airflow containment, and building management systems.
Demonstrated success managing fast-track design/build and major upgrade projects.
Ability to influence and partner with executive leadership to drive strategy and execution.
Experience fostering a culture of innovation, collaboration, and continuous improvement.
A strategic mindset with the ability to balance long-term vision with operational execution.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
$80k-110k yearly est. 60d+ ago
Life Insurance Agent
Prodigy Solutions Inc. 4.1
Decatur, GA jobs
Job DescriptionBenefits:
Apply today
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
Tuition assistance
NO EXPERIENCE NEEDED!!
Life Insurance Agent Career Overview
A Life Insurance Agent helps individuals and families protect their financial future by offering life insurance solutions tailored to their needs. This role involves educating clients about different types of life insurance policies, recommending appropriate coverage, and assisting with the application process.
Key Responsibilities:
Build relationships with new and existing clients
Understand clients financial goals and recommend suitable life insurance policies
Explain policy details, benefits, and options in simple terms
Follow up with leads and schedule appointments
Complete applications and submit required documentation
Provide ongoing service and policy reviews
Skills & Traits:
Self-motivated and goal-oriented
Willingness to learn and grow
Typical Work Environment:
Flexible schedule, often includes meeting clients in person or via Zoom, and following up by phone or email. Can be part-time or full-time.
Income Potential:
Commission-based, with opportunities for bonuses and residual income. Income grows with effort, skill, and client base.
This is a remote position.
$49k-77k yearly est. 10d ago
Data Center Construction Manager
Switch 4.8
Atlanta, GA jobs
can be based in Tahoe Reno or Atlanta. Relocation available.
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Data Center Construction Manager
As a Data Center Construction Manager at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
As an on-site representative for the owner, you will play a crucial role in assisting with cost, schedule, and quality management, while coordinating with construction vendors and contractors involved in multiple large-scale data center construction projects.
What You ll Do
Assist in overseeing contractor safety performance.
Manage timelines and ensure high-quality standards.
Collaborate with various teams, including General Contractors, Design Engineering Operations, Networking, Controls, Security, and Commissioning.
Assist in controlling project costs by monitoring the budget, negotiating with contractors and change orders, and identifying opportunities for cost savings without sacrificing quality.
Assist in detecting potential risks early and devise strategies to mitigate them, ensuring that the project remains on schedule and within budget.
Assist in managing the project schedule, ensuring that deadlines are met, and potential delays are promptly addressed.
Facilitate communication among various stakeholders, including architects, engineers, contractors, and regulatory authorities.
Assist in navigating through the regulatory landscape, ensuring that the project complies with all relevant local, state, and federal regulations and secures necessary permits.
Assist in providing continuity in the event of unforeseen circumstances or changes in the project team, ensuring that the project s goals and vision remain consistent.
Assist in offering valuable insights and recommendations for cost-effective solutions, helping owners in making informed decisions that balance quality and budget considerations.
Supporting and working directly with onsite Senior Data Center Construction Manager.
Drive next-level innovation in Construction to support our mission-critical infrastructure.
Work in a fast-paced, high-impact environment where execution is key.
Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
Uphold Switch s Karma philosophy leading with integrity and empowering those around you.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact
environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, CRAC).
Experience in data center construction.
Understanding of quality workmanship for electrical and mechanical systems.
Good communication skills.
Familiarity with local, state and federal regulations related to data center construction.
Experience with Microsoft Office Suite, including Excel, SharePoint, MS Project, Outlook, Procore and PowerPoint.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Job Security & Career Stability In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
$73k-111k yearly est. 60d+ ago
Principal Database Administration
at&T 4.6
Alpharetta, GA jobs
REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker
Responsible for database and ERP (enterprise resource planning) applications such as Oracle E-Business suite, middleware configuration, reliability, recoverability, performance, and the installation, maintenance, and upgrade of database and ERP software and related components. Provide operational database support for databases on hybrid cloud environment and many different RDBMS (relational database management systems) software levels and versions, utilizing a wide variety of RDBMS features, on many different operating system platforms for applications of differing complexities, disaster priority, mission critical designation, strategic initiatives, degree of standardization, practices, and usage of third-party software. Implement Best Practices for Oracle Exadata platform and oracle autonomous databases in cloud. Setup data replication using Golden Gate for databases on hybrid cloud environment. Migrate databases to cloud platforms (e.g., OCI (oracle cloud infrastructure) and Azure) from on-premises. Perform advanced featured databases for complex environments for high priority applications. Provide availability, performance, concurrency, integrity, security, and confidentiality of the database instances, database backups and recoveries, database disaster recovery, data replication, database growth and disk space utilization, database problem analysis and resolution, configuration files, operating system account and system level schemas, tablespaces, database patches, database upgrades, database compatibilities, database bugs and workarounds, database vendor support process, database documentation, new database release features and enhancements, special features associated with the physical RDBMS (such as real application clusters), applications consultation, SQL tuning and object management, automation, and project implementation activities, such as physical design and installation of database environments and database. Implement encryption using TDE(transparent data encryption), setup and manage database vault and manage SSL (secure socket layer) certificates. Design and implement audit features in autonomous databases using DataSafe. Administer OCI services such as object storage, compute instance, application integration, API (application programming interface), and APEX (application express).Responsible for project design and estimating, RDBMS product certification, RDBMS product or feature subject matter expert/point of contact consultation, direction and guidance regarding database management system features, best practices development and implementation, and standards development and implementation. Implement standards for database security such as FIM (file integrity management), SOD (segregation of duties) and user access management.
REQUIREMENTS:
Requires a Bachelor's degree, or foreign equivalent degree in Computer Science, Information Systems, or Computer Engineering and 5 Years of progressive, post-baccalaureate experience in the job offered or 5 Years of progressive, post-baccalaureate experience in a related occupation with experience in Public Cloud platforms; Oracle Cloud Technology as Cloud Infrastructure Operations/Admin; Azure Public Cloud experience; experience working with Linux Operating System; experience in Administrating PaaS Services like Golden Gate, ATP, ADW, and Fusion ERP Services; provisioning Oracle ATP & ADW Autonomous Data Guard; and usage Monitoring of OCI Services.
Our Principal Database Administration roles earn between $150,000 - $175,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Adoption Reimbursement
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Alpharetta, Georgia
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$150k-175.1k yearly Auto-Apply 2d ago
Retirement Services Associate
Five Star Call Centers 3.0
Augusta, GA jobs
We are seeking motivated associates to support retirement plan participants with their distribution and account inquiries. This role offers a mix of classroom and hands-on training and the opportunity to work in a fast-paced, customer-focused environment. If you have a background in finance or retirement services and enjoy delivering exceptional customer service, we want to hear from you!
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
We're looking for individuals who are passionate about delivering exceptional customer experience!
Qualifications
High School Diploma or GED required
Two or more years of experience in the retirement industry is preferred or 2 or more years in professional services/finance experience
Two or more years of experience in a complex client/customer service environment
Demonstrated job stability
Must be 18 years of age
A background check applicable with state and federal laws will be required
Responsibilities
Handle inbound participant and TPA calls, emails, and voicemails with professionalism, providing accurate answers to basic inquiries
Resolve client issues, concerns, and inquiries regarding benefit programs and procedures via phone, email, and fax
Respond to moderately complex inquiries related to retirement benefit payment issues in a fast-paced service center environment
Support the outside sales team by researching and assisting with operational questions
Conduct web-based training sessions for clients as needed
Escalate client or customer issues to supervisors/managers when necessary
Utilize multiple applications (Amplify website, Word, Excel, Salesforce) to manage client inquiries and transactions
Accurately and thoroughly document all cases in Salesforce case management
Promote online reviews when appropriate
Create Salesforce tickets for check copies, 1099-Rs, stop/reissue of funds, and related requests
Assist with filing, record maintenance, and document imaging
Develop a strong understanding of company operations and client needs
Participate in scheduled and ad hoc training sessions to enhance knowledge and skills
Provide back-up support for participants/account holders
Attend weekly sales meetings and at least one tradeshow annually
Assist with special projects, including large mailings
Perform other duties as assigned
Required Knowledge, Skills, and Abilities (KSAs)
Strong customer service skills with professionalism and empathy
Ability to maintain confidentiality at all times
Clear, concise, and professional telephone and written communication skills
Strong active listening skills to accurately assess caller needs
Ability to remain calm and professional in a fast-paced, team-based environment
Willingness to spend 75%-100% of the workday handling calls in addition to other responsibilities
Ability to instill customer confidence in Client's products and services while de-escalating challenging calls
Strong problem-solving skills with the ability to interpret requests and resolve them within required timeframes
Quick learner, able to navigate between proprietary and commercial systems to support benefit-related data and websites
Strong organizational skills with the ability to manage multiple competing priorities
Attention to detail when documenting in case management systems
Capacity to identify process failures and recommend improvements
Basic understanding of laws and regulations relating to employee benefits, particularly benefit distribution issues
Strong team collaboration skills with a focus on resolution within defined timeframes
Proficiency in Salesforce (or other CRM), Microsoft Office (Excel, Word, Outlook)
Commitment to scheduled hours and reliability
Equipment Provided
Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
$21k-25k yearly est. Auto-Apply 60d+ ago
Internal Audit & Advisory Intern, Summer 2026, Atlanta
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Enterprises
Job Family Group
Business Operations
Job Profile
Intern - Technical
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Hourly base pay rate is $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
We encourage candidates to apply to no more than three internship opportunities within a 90-day period. Our recruiting team will review your application and ensure you are considered for the opportunities that best align with your skills and interests.
Overview
The Cox Enterprises Assurance & Advisory Services (A&A) team is a value-added internal consulting group that acts as business partner to all Cox entities, the Cox Enterprises management team, the Audit Committee of the Board of Directors, and the external auditors.
The mission of A&A is to provide consulting/advisory services and independent, objective assurance practices designed to add value and improve the company's operations. A&A helps the company accomplish these objectives by utilizing a systematic, disciplined approach to evaluate and improve the operational and financial effectiveness of the Cox family businesses while also enhancing their compliance controls and mitigating their exposure to risk.
A&A is seeking interns for Summer 2025. Intern workload is targeted for a maximum of 40 hours weekly, but timing may be adjusted based on an intern's availability. All internships are located in Atlanta with a hybrid in-office and work-from-home schedule.
Responsibilities
A&A Interns will support Cox business units by conducting and completing advisory and assurance engagements. As fulltime members of their assigned project teams, Interns can expect to be exposed to a broad range of experiences including:
- Consulting with various Cox teams to enhance processes and internal controls
- Process mapping, analysis, and improvement
- Developing critical tools like risk assessments, audit programs, and testing procedures
- Networking with key project and business stakeholders
- Exposure to company leadership
Each Intern will be assigned an Assurance & Advisory Manager for performance management and career development as well as an Assurance & Advisory Senior Analyst to serve as their day-to-day mentor.
Qualifications
Professional Experience/Education
Presently engaged in a undergraduate or master's program with a concentration in accountancy, finance, information technology, information systems audit, and control or similar discipline
Highly preferred minimum GPA of 3.2 and above
High degree of academic and extracurricular achievement
Work experience relevant to Internal Audit a plus
CPA, CISA, Lean Six Sigma, other relevant certificates a plus
Business Leadership/Skills
Proven ability to work productively with people of diverse functional expertise and backgrounds; building and maintaining excellent working relationships; leading by example in embracing change, resolving conflicts, fostering positive team dynamics, and displaying team-orientation and personal integrity
Solid written and verbal communication and presentation skills demonstrating a consistent attention to detail; solid organization and workflow skills
Proficiency with data analysis and process mapping applications; Proficiency with MS Office (Excel, Word, and PowerPoint)
Professional Competencies
Skilled interpersonally, exhibiting solid experience with collaboration, candor, openness, diplomacy, discretion, and integrity; easily establishing rapport and trust
Results-oriented and self-motivated; demonstrated experience with quickly assimilating new knowledge and remaining current on new developments in advisory services capabilities and industry knowledge
Thriving on new challenges; Demonstrated experience with the following: working with little supervision; managing ambiguity and autonomy; flexibility to work in an unstructured environment; dealing effectively with uncertainty and change
Other
Up to 25% travel
Don't miss out on the first steps toward your future. Apply today!
Intern/Co-Op sessions are considered temporary employment. No full-time employment commitments are made. However, depending on our business needs, some interns may be considered for a full-time position following the conclusion of the session conditioned upon the intern graduating from their academic program and being available to commence full-time employment at a specified time.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$19k-36k yearly est. Auto-Apply 3d ago
Director, Product Strategy
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Strategy & Corporate Development
Job Profile
Strategic Planning Director
Management Level
Director
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 25% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $163,400.00 - $272,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Strategic Planning Director plays a critical role in identifying new opportunities and crafting long-term strategic plans for products and capabilities. By understanding clients' top needs, this leader will position Cox Automotive (CAI) to drive value in the marketplace. This role requires direct interaction with customers, external business partners, and cross-functional internal teams to shape the strategic direction of the business. The Director will collaborate closely with Cox Automotive's Executive leaders, business stakeholders, product teams, and corporate strategy teams. Through this collaborative approach, the Director will ensure alignment and shared methodologies in the design and development of our products.
The ideal candidate will possess a robust strategic formation background, demonstrating the ability to analyze market trends, assess competitive landscapes, and develop actionable strategies that propel the business forward. This leader will also be an expert at leveraging insights to inform product strategy plans, guiding teams through complex decision-making processes, and effectively communicating strategic initiatives across all levels of the organization. Experience in direct people management is not required for this role; it will involve a high level of executive visibility and a wide range of influence with cross-functional teams across all our Cox Automotive brands. (Individual Contributor Role)
The role supports the development of product strategies across Cox Automotive by:
Collaborating with executive leaders, cross-functional partners, and business stakeholders to craft and refine product strategies that drive company and client growth.
Engaging with business leaders to analyze and uphold core revenue streams through alignment with foundational business strategies.
Conducting market and opportunity analysis to identify new growth avenues and assess potential for new product offerings and lines of business.
Performs the full range of analysis required to ensure proposed opportunities align with strategy and have the potential of enhancing long-term success from multiple perspectives, including technology, products, and services
Contributes to and advises management on the identification, evaluation, and execution of potential acquisitions, partnerships, alliances, joint ventures, and/or internal start-up opportunities
Directing the various workstreams to understand how initiatives may impact and benefit the business.
Aligning strategies across Cox Auto and ensuring they contribute to shared end-state and market-oriented outcomes.
Coaching product leaders (AVPs, Directors, and Sr Managers), helping them lift out of the tactical to ensure their product lines have/are aligned to a strategic north star that is durable.
Developing and sustaining deep subject matter expertise in the evolving landscape of auto retailing, wholesaling, ownership, and fleet maintenance.
Identifying opportunities to consolidate /coordinate capabilities that cross-solution sets/delivery streams and build consensus to shift how we deliver value as we advance.
The role focuses on developing winning product strategies, with the ability to turn vision and concept into actionable, feasible plans in partnership with others being indispensable.
A qualified candidate will demonstrate advanced skills in the following critical, functional areas:
Analytical Thinking: Demonstrates advanced analytical skills to diagnose organizational challenges, identify root causes, and propose viable solutions. Employs logic and intuition to interpret data, using tools like flow charts and diagrams to evaluate various options effectively.
Business Acumen: Understands economic, financial, and industry trends to enhance organizational performance. Analyzes market data to identify opportunities and articulate trends' implications for the team and broader organization, ensuring alignment with overall business strategies.
Consulting: Applies knowledge of consulting techniques to guide both internal and external clients. Understanding client objectives and project scope, communicating requirements clearly, and keeping stakeholders informed on progress and challenges, fostering ongoing collaboration.
Financial Acumen: Utilizes financial analysis tools and techniques to assess alternative scenarios and outcomes. Extracts relevant data to develop financial models for forecasting and performance analysis, identifying issues and recommending solutions to drive results.
Required Experience & Specialized Knowledge:
Bachelor's degree in a related discipline and 10 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience in a related field; or 14 years' experience in a related field.
Experience in automotive, strategy consulting, or technology consulting.
Strong Strategic Formation background- Must have experience developing long-term strategies or initiatives.
Must be able to provide examples of transforming ideas into actionable plans,and recognition for innovative thinking.
Experience in market analysis, data-driven decision-making, and performance metrics; proficiency in tools for data analysis and modeling. Must have experience working with more sophisticated frameworks such as Root cause analysis, Etc.
Able to adapt the strategy based on real-time feedback and changing conditions.
Able to identify adequate resources-financial, human, and technological-that will support execution.
Develop a comprehensive product strategy that outlines capability, target customers, and positioning.
Facilitate workshops with cross-functional teams (R&D, marketing, and other business leaders) to co-create a product roadmap aligned with business objectives.
Proficiency in data analysis tools and methodologies to support strategic decision-making.
Proven ability to lead using influence within highly complex, matrixed teams.
Proven ability to deliver high-impact presentations to C-suite executives, clearly articulating the product vision, strategic alignment with corporate goals, and expected ROI, along with using data visualizations to convey complex information.
Ability to travel up to 25% of the time.
Preferred:
Advanced degrees (e.g., MBA) or relevant certifications.
Top Tier strategy consulting background.
People leader experience preferred, as this candidate would be leading cross-functional teams.
Corporate strategy experience.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$163.4k-272.3k yearly Auto-Apply 30d ago
Software Engineer I
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Engineering / Product Development
Job Profile
Software Engineer I
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Compensation includes a base salary of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
As a Software Engineer I you'll work on our Central Dispatch platform delivering pivotal enhancements to the the country's largest self-managed auto transportation platform, connecting shippers with a vast network of carriers to offer unparalleled control over pricing, partnerships, and empowering users with unmatched flexibility and transparency. Join us in ensuring the highest quality and reliability of our platform, driving excellence and innovation in every aspect of our operations.
Job Responsibilities:
Design, develop, and deploy robust, scalable software solutions that meet user story requirements and acceptance criteria under guidance of mid-level engineers
Write and maintain unit, integration, and automated tests to ensure software quality and reliability.
Support functional testing efforts for applications, modules, or new features.
Troubleshoot and resolve software defects and production issues.
Build expertise in the applications, systems, and services you support.
Participate actively in Agile ceremonies and collaborate within a cross-functional team.
Continuous learning on tools, technologies, and trends relevant to your technical domain.
Explore and incorporate AI capabilities to improve code quality, deployment processes, and innovation within our engineering practice.
Receive mentoring from mid-level engineers through technical guidance and peer programming.
Minimum Qualifications
Bachelor's degree in a related discipline and generally less than 2 years' experience in a related field; or 4 years' experience in a related field.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Solid grasp of software development best practices and the Software Development Life Cycle (SDLC)
Responsible AI usage balancing its power with human-in-the-loop validations
Preferred Qualifications
Proficiency in .NET C#, React and Typescript.
Familiarity with cloud computing platforms, especially Amazon Web Services (AWS), is preferred. Knowledge of Docker is a plus.
Experience working in an agile development environment, collaborating seamlessly with cross-functional teams.
Strong analytical and problem-solving capabilities.
Clear and effective communication skills, able to present technical details to a varied audience.
A keen sense of team spirit, open-mindedness, and a genuine passion for software engineering.
Technology We Use
Languages: .NET (C#), JavaScript, React, SQL
Cloud & DevOps: AWS (Developer Tools, EC2, SQS, SNS, Elasticache, and RDS), CodeBuild, Docker, Git
Databases: PostgreSQL, Elasticsearch
Tools & Practices: New Relic, Splunk, PagerDuty, Agile (Scrum/Kanban), CI/CD
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$74k-111k yearly Auto-Apply 3d ago
Remote Sales Specialist (Base + Commission)
Echostar 3.9
Savannah, GA jobs
**Base Pay:** $34,000 **On-Target Earnings:** $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.**
**Must live in Georgia - in/near Atlanta Metro, Augusta, Columbus, Savannah.**
**Job Duties and Responsibilities**
**What You'll Do:**
+ Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
+ Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
+ Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
**What's in it for You:**
+ **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
+ **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
+ **Incredible Incentives** : High-value rewards program including exciting trips & prizes.
+ **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
+ **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
**Skills, Experience and Requirements**
+ **Minimum 1 year of experience in a quota-carrying sales role required.**
+ Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
+ Full-time; hours may include evenings, weekends or holidays.
+ High school diploma/GED required; Associate's or Bachelor's degree a plus.
+ Pre-employment screen.
+ Smartphone/device with active network connection.
+ Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
+ _Employee responsible for all setup costs (except where required by law)._
**Benefits:**
From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** )
**Salary Ranges**
Compensation: $34,000.00/Year
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
$39k-64k yearly est. Easy Apply 5d ago
VP, Customer Engineering
Harmonic 4.7
Atlanta, GA jobs
JobID: 260050 Category: JobSchedule: Full time JobShift: : Role Description: The VP Customer Engineering is a critical executive leadership role responsible for ensuring world-class service delivery, seamless customer solution deployment, and highly efficient field operations for Harmonic's global broadband customer base. This leader will drive operational excellence, strategic planning, and continuous improvement across three core functions: Global Customer Support, Lab Integration & Field Trials, and Field Application Engineering.
This position reports directly to the VP of R&D.
Location:
Remote - this position is 100% Remote anywhere in the US (East coast).
What you will be doing:
1. Strategic Leadership & Management
* Define and execute a unified, global strategy for customer support, integration services, and field engineering that aligns with company revenue and customer satisfaction goals
* Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) across all teams, ensuring high standards of quality, responsiveness, and operational efficiency
* Manage operational budgets, optimizing resource allocation, headcount, and vendor/tooling expenditures
* Foster a high-performance, collaborative culture focused on continuous learning, accountability, and the voice of the customer
2. Customer Success & Complex Situation Management
* Serve as the senior executive escalation point for mission-critical, high-visibility customer issues and complex network outages
* Lead cross-functional "tiger teams" (comprising Engineering, Product, and Sales) to rapidly diagnose, communicate, and resolve customer crises, ensuring stakeholder alignment
* Proactively manage customer relationships to ensure sustained high satisfaction (CSAT/NPS), particularly following major incidents or during complex integration projects
* Develop and implement customer risk mitigation and communication strategies to manage expectations and preserve long-term partnerships during challenging operational periods
3. Global Customer Support (Technical & Operations)
* Oversee Tier 1/2/3 Technical Support for Harmonic's broadband access solutions (e.g., cOS Platform, Remote OLTs/PHYs) globally, ensuring rapid and effective resolution of complex customer issues
* Develop and implement strategies for proactive support, root cause analysis (RCA), and continuous service improvement to minimize service interruptions and optimize network performance for MSO/Telco customers
* Manage the 24/7/365 support infrastructure, including tools, processes, and knowledge base, to maximize team efficiency and customer satisfaction
4. Solutions Integration & Engineering Services
* Lead the Lab Integration & Field Trial (LIFT) Team responsible for successful planning, configuration, testing, and deployment of complex broadband solutions within customer network environments
* Collaborate closely with Product Management and R&D to transition new products from development to customer deployment and support readiness
* Establish best practices and standardized methodologies for system integration, reducing deployment time and enhancing solution stability
5. Field Application Engineering
* Direct the Field Application Engineering (FAE) Team responsible for on-site activities, including network audits, system turn-up, advanced troubleshooting, and localized customer engagement
* Act as the primary executive-level technical gatekeeper and escalation authority between customer operations and internal R&D/Core Engineering teams
* Ensure the Field Engineering team accurately vets and validates complex issues before escalating to R&D, providing comprehensive data and root cause analysis (RCA) to drive faster resolution and product fixes
* Collaborate with R&D leadership to prioritize defect resolution, define maintenance releases, and ensure field experience is continuously fed back into the product development lifecycle
* Ensure the team maintains deep, current knowledge of DOCSIS, FTTH/PON, SDN/NFV, and cloud-native architecture as they relate to Harmonic's product line
What you should have:
* 7+ years of experience in technical roles within the telecommunications, cable, or networking industry, with proven experience in senior leadership roles overseeing global technical support, professional services, or field operations
* Extensive, verifiable experience managing complex, high-stakes customer situations and crises with a proven track record of restoring and maintaining high customer satisfaction (CSAT/NPS)
* Proven experience scaling and leading large, geographically dispersed technical organizations
* Exceptional executive-level communication, presentation, and negotiation skills
Preferred:
* Deep understanding of Broadband Access Technologies (DOCSIS 3.1/4.0, CCAP, Remote PHY/MACPHY, PON/Fiber-to-the-Home)
* Bachelor's or Master's degree in Electrical Engineering, Computer Science, or related technical field
* Demonstrated ability to influence product strategy by translating customer support and field feedback into actionable product requirements
Travel: You are required to travel about 30% percent
Pay & Benefits
For this role, the estimated base salary is $250,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process. This position may also be eligible for incentive compensation: bonus, equity and benefits. Sales positions are generally offered a competitive on Target Earning (OTE) incentive compensation structure.
Diversity, Equality, and & Inclusion at Harmonic Inc:
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Additional Equal Opportunity statement:
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact **************************
For more information, please see links below:
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
#LI-Remote
#LI-KS1
$250k yearly Auto-Apply 12d ago
Business Intelligence Senior Analyst (EVBS)
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Data Intelligence & Science
Job Profile
Business Intelligence Sr Analyst
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Compensation includes a base salary of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
JOB SUMMARY
EV Battery Solutions (EVBS) is seeking a proactive Business Intelligence Senior Analyst (located in Las Vegas, Oklahoma City, or Atlanta) to help build and mature our data reporting and analytics. In this role, you will partner with Engineering, Operations, Software Engineering, Client Solutions, and Sales to drive best in class reporting/analytics for internal stakeholders and clients.
The Business Intelligence (BI) Senior Analyst plays a critical role in transforming data into actionable insights that drive strategic and operational decisions. This position is responsible for designing, developing, and maintaining BI solutions, dashboards, and reports that enable data-driven decision-making across the organization. The ideal candidate combines strong analytical skills, technical expertise, and business acumen to deliver high-quality insights and recommendations.
If you are highly organized, motivated, and an exceptional communicator, this position offers the opportunity to shape data strategy in the rapidly evolving EV battery space while expanding your technical and leadership capabilities.
PRIMARY DUTIES/KEY RESPONSIBILITES
Data Analysis & Reporting / BI Solution Development - You are a data ninja.
Design, develop, and maintain interactive dashboards, reports, and data visualizations using Amazon QuickSight.
Perform advanced data analysis to identify trends, patterns, and opportunities for business improvement.
Ensure data accuracy, consistency, and integrity across multiple sources.
Validate and resolve data discrepancies promptly.
Build and implement scalable BI solutions aligned with business requirements.
Collaborate with software engineering teams to optimize data models and reporting pipelines.
Automate recurring reporting processes to improve efficiency and reduce manual effort.
Communication, Collaboration & Influence - You build bridges for positive impact across the organization
Partner with stakeholders to understand business needs and translate them into actionable analytical solutions.
Craft clear, compelling messages for diverse audiences-executives, peers, and frontline teams-simplifying complex data findings for both technical and non-technical groups.
Deliver insights with clarity and confidence to support strategic initiatives and operational improvements.
Demonstrate initiative and accountability with a proactive, solutions-oriented mindset.
Thrive in dynamic environments, balancing priorities with agility and resilience under pressure.
Continuous Improvement - You are an ongoing learner.
Stay current with emerging BI trends, tools, and technologies to enhance organizational capabilities.
Identify and implement opportunities to improve data accessibility and usability across the organization.
REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE/SKILLS
Bachelor's degree in a related discipline (Business, Data Analytics, Computer Science) and 4 years' experience in a related field (Business Intelligence, data analytics). The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field
Proficiency in BI tools (e.g., Amazon QuickSight) and SQL.
Strong understanding of data modeling, ETL processes, and relational databases.
Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint) and visualization tools (Visio/Lucid, Smartsheet).
Exceptional problem-solving skills with keen attention to detail.
Proven ability to build strong relationships and influence across diverse teams.
Highly self-motivated and organized with an ownership mindset.
Effective communication skills-able to translate complex issues into clear, actionable insights for technical and non-technical audiences.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
PREFERRED EXPERIENCE
Experience in a start-up or growth environment, with the ability to build and establish a robust Quality Management System from the ground up.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
$89.4k-134k yearly Auto-Apply 4d ago
Strategic Planning Manager
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Strategy & Corporate Development
Job Profile
Strategic Planning Manager
Management Level
Manager - Non People Leader
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Compensation includes a base salary of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Cox Automotive is currently looking for a Strategic Planning Manager to join our team.
About Us:
The Data Syndication team manages the operations and governance of key data assets for which the Enterprise Data Strategy team is responsible for driving syndication and monetization. Data Syndication is a strategic and growing function for Cox Automotive as the breadth and depth of information that Cox Automotive has compiled across our leading Automotive brands is un-paralleled. The Data Syndication team ensures that data is syndicated to the right clients, for the right purposes, at the right price - and this role will be responsible for developing the frameworks that make this possible.
The Role:
We are seeking a detail-oriented and proactive Strategic Planning Manager to oversee the financial operations for our data syndication business. This role is responsible for monthly revenue, forecasting, and reporting, serving as the subject matter expert on all revenue-related activities within the data syndication domain.
The position requires an operations background, deep analytics skills, a high level of attention to detail, and a strong ability to work across teams internally as well as maintain external customer relationships. The ideal candidate is organized, detail-oriented, entrepreneurial, curious, team-oriented and highly motivated.
Responsibilities:
Take full ownership of syndication revenue, ensuring accuracy, timeliness, and transparency of financial operations.
Define and scale operational processes and structure to new business units and products as the team's scope increases.
Develop and maintain revenue forecasts and track performance against targets for data syndication products and services.
Prepare and deliver monthly revenue reports and dashboards for leadership and finance teams.
Serve as the primary point of contact for all revenue-related inquiries from internal stakeholders and external customers.
Collaborate with Finance, Sales, and Data Syndication teams to resolve discrepancies and improve billing processes.
Identify and implement process improvements to enhance efficiency and accuracy.
Monitor usage trends as part of efforts to govern external data syndication.
Qualifications:
Bachelor's degree in finance, accounting, business, or a related field and 6 years' experience in consulting, process improvement, operations, or financial analysis. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
Proficiency in Excel (pivot tables, VLOOKUP, formulas).
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
High attention to detail and commitment to data integrity.
Ability to work independently and take ownership of responsibilities.
Preferred Qualifications/Attributes:
Experience with Salesforce.
Experience with financial reporting tools and ERP systems.
Self-starter with a proactive mindset and a drive for continuous improvement.
Comfortable working in a fast-paced, cross-functional environment.
Passion for data accuracy and operational excellence.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$111.5k-185.9k yearly Auto-Apply 2d ago
BlueprintRF Network Engineer II
Cox Holdings, Inc. 4.4
Atlanta, GA jobs
Company
Cox Communications, Inc.
Job Family Group
Engineering / Product Development
Job Profile
Communications / Network Engineer II
Management Level
Individual Contributor
Flexible Work Option
Can work remotely anywhere in the specified country
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
JOB SUMMARY:
Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Under general supervision, executes detailed network implementations for new technology.
Provides reviews with operational boundary partners and creates detailed method of procedures.
Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages.
Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies.
Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training.
Works with vendors to ensure equipment is installed and operating properly and resolves problems.
Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target.
Coordinates with other departments to ensure the network is available and configured to exceed market demands.
Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management).
Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations.
Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering.
Assists with coaching and mentoring of junior technicians and Cox tiered support teams.
Prepares and delivers technical documentation and presentations.
Ensures long term technology goals are consistent operationally across all groups.
Partners with change management for impact identification, network validation, MOP creation and execution of activities.
Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media.
Partners with Vendors when needed to validate bugs etc. for break fix.
Operates to meet network reliability and availability metrics set forth by Cox Standards.
Provides post-incident information and details for documentation when needed.
Minimum Qualifications:
MinimumBachelor's degree in a related discipline and 2 years' experience in a related field. The right
candidate could also have a different combination, such as a master's degree and up to 2
years' experience; or 6 years' experience in a related field
Requires strong knowledge of Strong understanding of IP networking, including Layer 2 and Layer 3 network concepts and configurations.
Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA).
Proficient in implementing and supporting network infrastructure-including installation, configuration, integration, and validation of new technologies.
Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$79.4k-119k yearly Auto-Apply 60d+ ago
Business Intelligence, Sr. Manager - Strategic Initiatives
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Data Intelligence & Science
Job Profile
Business Intelligence Sr Manager
Management Level
Sr Manager - Non People Leader
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Business Intelligence Manager is a key role responsible for providing accurate analyses and actionable insights to various leaders in the Cox Automotive Consumer Marketplace businesses. This includes Autotrader.com, KBB.com, vehicle listings available on other platforms, Private Seller Exchange and other businesses. The Manager will focus on developing Analytics for new Marketplace initiatives including developing Dashboards to support various business stakeholders in areas such as Sales, Performance Management and Operations. The ideal candidate should be an independent solution-oriented performer, skilled and experienced with using data to drive business action.
Candidates should have knowledge of business concepts and associated data as it relates to digital marketing, consumer personalization, inventory merchandising and/or CRM/retailing solutions.
Successful candidates will have advanced analytical skills, the ability to create reporting and analyses that tell a story with data while provide actionable recommendations. This individual will develop innovative analytics and reporting solutions that inform and influence decisioning across vehicle retailing functions. Using Business Intelligence tools such as Power BI and Snowflake, you'll create scalable reporting while leveraging PowerPoint and SQL to create ad hoc presentations that bring together performance data with customer and industry trends to tell a clear and concise story around the consumer targeting and vehicle retailing process.
WHAT YOU'LL DO
PRIMARY DUTIES/KEY RESPONSIBILITES
Working with cross-functional teams such as sales, marketing, product and operations; you provide actionable insights on consumer behavior, provide actionable insights on consumer behavior, Marketplace value generated and site attribution through data analytics, pre/post analysis, data mining and statistical methods.
Partner with business leaders to identify and define key reporting and analysis metrics to inform the business' KPI framework.
Understand data foundation across other Retail Solutions products such that plans can be made for building the data foundation early in new initiatives in order to tell a holistic consumer story across Cox Auto solutions
Create standard and evolving reporting, analysis and forecasting capabilities to support client optimization strategies and give insights on critical data necessary for business decisioning.
Understand the business strategy for key strategic initiatives for the Consumer Marketplace and develop a thoughtful analytics strategy which will demonstrate the value associated to new Marketplace products/services and which will establish information Cox Auto Marketing can use for value based claims
Mines data to surface strategies to improve ROI and program performance to optimize towards transactional growth.
Deliver actionable insights into compelling PowerPoint slides with a simplified and visual story.
Collaborates with different departments and defines requirements to improve our analytics suite.
Designs, conducts and leads processes that facilitate complex analyses that mine, extract, track, report and analyze performance metrics and other data source systems and summarize findings.
Deliver actionable insights into compelling PowerPoint slides with a simplified and visual story
Collaborates with different departments and defines requirements to improve our analytics suite
Champions a healthy team culture and mentors team members
WHO YOU ARE
Required Experience & Specialized Knowledge and skills
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Bachelor's degree plus 8 years' experience
Must live within a commutable distance to Atlanta
8+ years web analytics and reporting experience, must have 3+ years in retail / eCommerce
Proficiency with web analytics tools such as Google Analytics, Adobe Analytics (Omniture), Webtrends and with first party consumer data sets.
High proficiency with SQL and data warehousing tools such as Snowflake to join and manage multiple data sources.
Proficiency with using customer experience intelligence platforms such as Auryc or similar.
Proficiency with using Tableau, MicroStrategy or Power BI to create data visualizations from disparate data sources.
Strong ability to clearly articulate business performance metrics through data visualizations, presentations and dashboards.
High proficiency with Excel - including manipulating large data sets, using pivot tables, automating data pulls through 3rd party plugins.
Strong Microsoft Office Skills that can be leveraged to best communicate analytics findings.
Demonstrated ability to solve problems, think conceptually and drive results within an ecommerce or software development environment.
Possess ability to synthesize complex or diverse information, collect and research data, use intuition and experience to complement data.
Has experience working and leading groups within an agile environment. Manage ambiguity and adapt readily and easily to changes in priorities and business conditions
Ability to multitask, meet deadlines, manage multiple projects, a strong sense of urgency, and follow-thru in addressing issues.
Highly accountable and performance driven
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.