Service Representative jobs at Veridian Credit Union - 180 jobs

Full-time Description bi Berk, a Berkshire Hathaway company, has been experiencing substantial growth since it started...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team! Job Responsibilities The Client Services Representative will be responsible for, but not limited to: Maintaining industry leading service standards Timely entry of all inbound leads Availability and dependability to multitask Highly focused on a total team environment Requirements We are looking for candidates with the following qualifications: Customer service experience Current P&C License preferred but not required Auto Insurance experience preferred Experience in the insurance industry About Us bi Berk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through bi Berk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at bi Berk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

There are important qualities you look for in an employer - meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a “Best Place for Working Parents ,” being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record . Job Summary: The Consumer Services Representative (CSR) is a front-line banking professional who interacts with customers, verifying their identification, processing deposits and withdrawals, and facilitating various financial transactions. A CSR informs customers of products and services that may meet their financial needs and of any promotions or events. Additional duties for this position may include answering phones, processing returned mail, issuing debit/gift cards and resolving customer issues. This position must be able to work every other Saturday morning and be flexible regarding hours. Primary Functions and/or Responsibilities: Processes customer transactions and requests, including but not limited to: deposits, withdrawals, check cashing, payments, safe box entries, address changes, debit and gift card requests Balances cash drawer and abides by established cash limit Opens and secures bank premises at closing according to established procedures Balances branch teller statements Counts and balances vault and cash drawers accurately Processes daily and monthly reconcilements Follows banks policies and procedures as it relates to Audit Controls Assists with the training of new employees Follows the Customer Service Excellence Agreement and Sales Ethics Roadmap Updates customer demographic information on Core System Identifies customer needs and utilizes product knowledge to recommend solutions Answers incoming calls and responds to emails promptly Attends and actively participates in training/committees Performs other duties as assigned Education and/or Experience: High school diploma or equivalent Previous banking or customer service experience preferred Cash handling experience preferred Specific Skills, Knowledge & Abilities: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Strong attention to detail Data entry - speed and accuracy Strong math skills Cash handling experience Strong customer service skills Analytical and problem solving skills Strong organizational and planning skills Ability to multi-task Excellent communication skills (written and/or oral) Excellent listening and interpersonal skills Part-time Casual: Average 20 hours per week Work Schedule: This is a Part-time Casual position averaging 20 hours per week. Hours vary between 7:30 a.m. to 5:45 p.m. Monday - Friday and every Saturday from 8:30 a.m. to 12:30 p.m. Hiring Salary Range The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate's prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $17.50 - $20.25 Hybrid Eligibility: Position will be onsite. EQUAL OPPORTUNITY EMPLOYER “PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”

There are important qualities you look for in an employer - meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a "Best Place for Working Parents," being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the "Best Businesses Supporting Local Charity" by readers of the Business Record. Job Summary: The Consumer Services Representative (CSR) is a front-line banking professional who interacts with customers, verifying their identification, processing deposits and withdrawals, and facilitating various financial transactions. A CSR informs customers of products and services that may meet their financial needs and of any promotions or events. Additional duties for this position may include answering phones, processing returned mail, issuing debit/gift cards and resolving customer issues. This position must be able to work every other Saturday morning and be flexible regarding hours. Primary Functions and/or Responsibilities: * Processes customer transactions and requests, including but not limited to: deposits, withdrawals, check cashing, payments, safe box entries, address changes, debit and gift card requests * Balances cash drawer and abides by established cash limit * Opens and secures bank premises at closing according to established procedures * Balances branch teller statements * Counts and balances vault and cash drawers accurately * Processes daily and monthly reconcilements * Follows banks policies and procedures as it relates to Audit Controls * Assists with the training of new employees * Follows the Customer Service Excellence Agreement and Sales Ethics Roadmap * Updates customer demographic information on Core System * Identifies customer needs and utilizes product knowledge to recommend solutions * Answers incoming calls and responds to emails promptly * Attends and actively participates in training/committees * Performs other duties as assigned Education and/or Experience: * High school diploma or equivalent * Previous banking or customer service experience preferred * Cash handling experience preferred Specific Skills, Knowledge & Abilities: * Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) * Strong attention to detail * Data entry - speed and accuracy * Strong math skills * Cash handling experience * Strong customer service skills * Analytical and problem solving skills * Strong organizational and planning skills * Ability to multi-task * Excellent communication skills (written and/or oral) * Excellent listening and interpersonal skills Part-time Casual: Average 20 hours per week Work Schedule: This is a Part-time Casual position averaging 20 hours per week. Hours vary between 7:30 a.m. to 5:45 p.m. Monday - Friday and every Saturday from 8:30 a.m. to 12:30 p.m. Hiring Salary Range The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate's prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $17.50 - $20.25 Hybrid Eligibility: Position will be onsite. EQUAL OPPORTUNITY EMPLOYER "PROTECTED VETERANS" AND "INDIVIDUAL WITH DISABILITY"

Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.

Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.

Job Description The Customer Engagement Representative I answers incoming calls and chats from customers to take orders, answer inquiries and questions, handle complaints, trouble shoot problems and provide information as well as routing calls to associates throughout the bank. ESSENTIAL JOB DUTIES: Provides superior customer service to incoming telephone calls, written, and electronic correspondence from internal and external customers in a professional and timely manner Resolves routine customer issues regarding a full range of customer transactions and banking products and services. Initiates corrective action within scope of responsibility Routes complex inquiries to appropriate individuals and departments Protects the bank's assets/income and maintains the confidentiality of customer information Adherence to schedule in a structured work environment ADDITIONAL RESPONSIBILITIES: Prepares and maintains various records, logs, and reports Actively participates in development of department initiatives Representatives II and III assist with on-the-job training of new associates Completes written procedures for assigned tasks and completes updates to procedures as necessary Remains informed of changes in bank policies, procedures, and products Performs other reasonable duties as assigned by immediate supervisor REQUIRED EDUCATION, EXPERIENCE AND SKILLS: High School diploma or equivalent required Minimum of one year previous customer service and/or banking experience required Demonstrates a working knowledge of Microsoft Outlook, Word, and Excel Works effectively with other work groups/individuals Completes tasks with appropriate attention to detail; demonstrates strong organizational skills Interacts effectively and professionally with a broad range of people in diverse corporate, economic and social environments; handles customers in circumstances requiring tact, diplomacy, and confidentiality EQUIPMENT USED: Telephone Computer Scanner/copier Other office equipment as needed PHYSICAL DEMANDS: Must be able to articulate thoughts and express ideas effectively using oral, written and non-verbal communication skills Must have finger dexterity to use a keyboard, telephone, paper, files and other equipment and objects Must be able to read reports, write and use a computer to accurately capture information Constant Sitting Rare standing and walking, bending, twisting, squatting, stooping, pushing and pulling Rare lifting/carrying up to 20 lbs.

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.

Job Description Unleash Your Potential as a Branch Services Representative at Centris Federal Credit Union! Branch Services Representative (Universal Banker) Starting Pay Rate: $18.00 - $20.00 per hour. This isn't just a job, it's a path to a rewarding and successful career in the financial industry! Your Future, Our Priority: Performance Pays Off: Enjoy 2 potential pay increases in your first 12 months, and annually moving forward! Celebrate Success: Annual corporate incentives for all team members! Discover the Centris Experience: Build Relationships: Be a trusted financial partner to our members. Empower Financial Success: Identify and meet member needs with precision by providing assistance in opening accounts and loans with Centris. Efficiency Meets Accuracy: Perform transactions flawlessly, ensuring success for members and the credit union. Live the Centris Way: Embrace our values, vision, and mission. Perks That Shine Bright: Invest in Yourself: Centris offers tuition reimbursement! Treat Yourself: Company-paid DoorDash membership. Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time. We're looking for: Motivated go-getter who loves to accomplish goals and seeks to provide creative solutions for members! Detail-oriented individual with a positive attitude and a passion for helping others! Someone who strives for excellence in anything they do and aren't afraid to tackle new challenges or objectives! Ready to Dive In? Your Journey Starts Here! Join us at Centris Federal Credit Union and embark on a career that's truly rewarding! Check out this short video to see the Centris Experience: Centered on the Experience

Step into a thrilling career as a Personal Representative at Community 1st Credit Union at our Pella location! Here, you'll be on the front lines, bringing passion and empathy to every interaction. This dynamic role offers the excitement of connecting with members, helping them achieve financial success, and being part of a high-energy team that thrives on innovation and excellence. Be part of a culture that embraces flexibility and fun, where every day is a chance to make a difference. Your passion for service will shine through in every interaction, creating lasting connections with our community. Don't miss this exhilarating opportunity to elevate your career while contributing to a mission that truly matters! Benefits package includes: Medical, Vision, Dental, Flexible Spending Account, Education Reimbursement, Life Insurance, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a Top Workplace in Iowa. What would you do as a Personal Representative As a Personal Representative at Community 1st Credit Union, your day-to-day expectations will be as dynamic as they are rewarding! You'll engage with members, answering questions and providing personalized solutions that foster their financial growth. Every interaction will be an opportunity to showcase your empathy and member-centric approach. You'll process transactions with accuracy and efficiency while anticipating member needs and ensuring prompt service. Expect to collaborate with a high-performing team, brainstorming innovative ways to enhance member experiences. You'll also participate in ongoing training and development to stay ahead in the ever-evolving financial landscape. Embrace a friendly environment that encourages open communication and teamwork, where your contributions will help shape the future of our community! Your passion for service will guide you as you connect members with the tools they need to succeed. What matters most To thrive as a Personal Representative at Community 1st Credit Union, you'll need a unique blend of skills. Exceptional communication abilities are crucial as you engage with diverse members, ensuring clarity and understanding in every interaction. Empathy and active listening will allow you to connect deeply with members and address their individual needs effectively. Problem-solving skills are essential, enabling you to identify creative solutions that enhance member satisfaction. A member-centric mindset will drive you to prioritize member experiences, making every interaction a positive one. You should also exhibit a strong sense of integrity, ensuring trust and transparency in your communications. Additionally, being adaptable and flexible will help you thrive in a fast-paced environment, and being a team player will foster collaboration, contributing to a fun yet professional workplace culture. Your passion and high performance will set you apart as you strive for excellence in every member interaction! Our team needs you! At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you. If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

The Customer Service Representative is responsible for conducting financial transactions between customers and the Bank both in person and over the phone and handle both routine and complex customer inquiries and problems. Duties and Responsibilities: Represents the Bank favorably to both current and prospective customers. Provides prompt, efficient and accurate service in the processing of transactions. Note and verify significant information as required by the Bank policy or procedure. Ensure that Bank procedures are followed when performing transactions on all equipment. Exercise discretion, judgement, and initiative regarding transaction problems and procedures. Identify customers' financial service needs and focus on promoting bank products and services to customers to meet those needs. Maintain adequate working funds as required by Bank policy; as necessary, purchase working money supply from vault. Verify and balance assigned drawer daily with minimal cash variances. Assist in reconciling errors for self and other tellers. Issue cashier's checks, money orders, and bank checks. Issue and maintain debit cards following Bank policy. Verify that opening and closing procedures are followed. May prepare necessary forms for proper completion of Bank Secrecy Act requirement (includes obtaining appropriate documentation from customer/non-customer). Receive and answer questions on Bank policies and practices, maintain good customer relations at all times. Direct customers to appropriate employees for answers to more complex problems or inquiries. Discuss problems related to specific accounts and refer more difficult questions to a supervisor or bank officer. Help coworkers with difficult internal problems or customer inquiries/problems while ensuring prompt and courteous responses to customer inquiries. Count, wrap, and bag coins. Count and verify currency to sell. Accumulate mutilated currency to be shipped out. Balance or assist in balancing the working fund. Assist with other bank work as requested including statement stuffing, filing, and answering phones. Other duties as assigned Required Skills/Abilities: Excellent written and verbal communication skills. Excellent organizational skills and attention to detail. Excellent mathematical skills. Trustworthiness and the ability to act with integrity. Thorough understanding of customer service. Ability to maintain highest level of confidentiality. Qualifications: High school diploma or equivalent is required. Previous experience working directly with the public is preferred.

Axos Clearing LLC Target Range: $35,000.00/Yr. - $48,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 5%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 5% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job Axos is seeking a Client Service Advocate (CSA) which is a critical client-facing position and is the primary contact for selected clients. The CSA answers client inquiries, processes account transactions and serves as a subject matter expert on the products being serviced by the team. The CSA is responsible for training clients and internal team members on operational policies and procedures, as well as assisting with trading problems. The CSA also helps leadership to monitor workflow and ensures that all tasks are completed within established service level agreements. Responsibilities Answers client inquiries, processes account transactions and serves as a subject matter expert on the products being serviced by the team. Identifying issues and determining appropriate course of action for effective resolution. Cultivate strong relationships with clients. Train and mentors new staff on the team. Education & Experience HS Diploma Minimum 3+ years of client service experience in the financial services industry Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Lead Services Representative (Assistant Manager) Hours: 40 hours per week, some Saturday's required. The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life-long financial partner with our members and to assist our members in achieving their financial needs and goals. A Lead Services Representative assists in directing and overseeing the activities of the branch while originating loans, providing service and promoting Credit Union products and services. Essential Responsibilities: * Promote and model the Centris Vision, Mission, Values and Team Principles. * Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises. * Create and/or develop relationships with internal and external members. * Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but is not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc. * Assists the Financial Services Manager in directing and overseeing the activities of the branch. What's In It for You: * Invest in Yourself: Centris offers tuition reimbursement! * Performance Pays Off: Enjoy potential pay increases up to 5% in your first 12 months. * Celebrate Success: Annual corporate incentives for all team members! * Treat Yourself: Company-paid DoorDash membership. * Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time. * A collaborative and inclusive work environment. Ready to Dive In? Your Journey Starts Here! Join us at Centris Federal Credit Union and embark on a career that's truly rewarding!

Job Description Lead Services Representative (Assistant Manager) Hours: 40 hours per week, some Saturday's required. The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life-long financial partner with our members and to assist our members in achieving their financial needs and goals. A Lead Services Representative assists in directing and overseeing the activities of the branch while originating loans, providing service and promoting Credit Union products and services. Essential Responsibilities: Promote and model the Centris Vision, Mission, Values and Team Principles. Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises. Create and/or develop relationships with internal and external members. Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but is not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc. Assists the Financial Services Manager in directing and overseeing the activities of the branch. What's In It for You: Invest in Yourself: Centris offers tuition reimbursement! Performance Pays Off: Enjoy potential pay increases up to 5% in your first 12 months. Celebrate Success: Annual corporate incentives for all team members! Treat Yourself: Company-paid DoorDash membership. Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time. A collaborative and inclusive work environment. Ready to Dive In? Your Journey Starts Here! Join us at Centris Federal Credit Union and embark on a career that's truly rewarding!

Are you a problem-solver who thrives in a fast-paced environment while delivering top-notch customer service? At Security National Bank, if there is one belief we hold together as a team, it's that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take - every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life's interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we'd like you to advance your career with us at SNB. As an Electronic Banking Representative, you'll play a vital role in ensuring our customers have secure, convenient, and seamless banking experiences. You'll handle customer inquiries, support account maintenance, review transactions, and ensure accuracy across various banking services-all while providing prompt, professional service. Success in this role requires exceptional multitasking skills, active listening, and critical thinking to resolve inquiries effectively. If you enjoy helping customers navigate their banking needs and excel in a dynamic environment, we encourage you to join us! *This is an onsite position at our Main Bank office in Sioux City, Iowa. KEY RESPONSIBILITIES: Provide exceptional phone-based customer support with a focus on problem-solving and customer satisfaction. Resolve complex customer inquiries related to online banking, mobile apps, digital payments, and other bank services by troubleshooting technical issues promptly and escalating only, when necessary, all while maintaining a friendly and professional manner. Support internal staff by serving as a resource for troubleshooting digital banking issues, ensuring employees can assist customers confidently and accurately. Assist customers with debit card needs, including disputes, unauthorized transactions, and ordering replacement cards when needed. Perform account maintenance, including, access management, authorizations, stop payments, charge-offs and related requests. Review and approve Remote Deposit Capture items. Conduct consumer overdraft reviews and make appropriate decisions. Collaborate with team members to update and maintain process documentation and procedures. Identify opportunities for cross-selling and generate customer referrals. Contribute to a supportive, close-knit team environment, working Monday-Friday with a focus on collaboration and customer care. EDUCATION AND EXPERIENCE: 4 year college degree preferred or related work experience Knowledge of electronic banking responsibilities including deposit regulations, ACH processing, online banking, mobile banking, remote deposit, and others Customer service experience Accuracy and meticulous attention to detail required Excellent oral, written, and interpersonal communication skills Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed Team-oriented and the ability to work collaboratively across all levels of the organization Service-oriented, polite, and respectful Advanced problem-solving and analytical skills Ability to take direction and instruction and follow through independently until project completion HOURS: Regular business hours, Monday through Friday. BENEFITS: We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection. ABOUT SECURITY NATIONAL BANK: Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis - and emerge as the region's most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what's right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable. Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status. LEARN MORE: https://www.snbonline.com/about/employment-opportunities LOCATION: Sioux City, IA Main Bank

Job Description Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! Financial Services Representative

Benefits: Competitive salary Flexible schedule Free food & snacks Free uniforms The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $25,000.00 - $35,000.00 per year Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job Description Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust!

Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! 💼 Full-Time Financial Services Representative 💡 Why You'll Love Working Here: Work in a supportive, team-focused environment Build lasting relationships with customers Professional growth opportunities Competitive pay + benefits package About the Role We're looking for a positive, customer-focused go-getter to join our team as a Financial Services Representative (combination of Teller and Personal Banker). In this role, you'll be the friendly face our customers rely on for everyday banking, while also helping them discover products and services that make their financial lives easier. What You'll Do: Greet customers and process transactions quickly and accurately Balance and maintain your cash drawer daily Open and close accounts (checking, savings, CDs, NOW accounts, etc.) Provide exceptional customer service and build long-term relationships Cross-sell banking products and services based on customer needs Perform basic loan administration as needed Follow all policies, procedures, and regulations What We're Looking For: Cash handling experience Strong customer service & communication skills Ability to multitask and pay close attention to detail Professional appearance and demeanor Sales experience preferred (but not required) College degree may be substituted for experience - we'll train the right person Perks & Benefits: Competitive pay Health, dental, and vision insurance 401(k) with employer match after one year Paid time off & holidays Ongoing training and career growth opportunities Ready to Join Our Team? Apply now with your resume - we can't wait to meet you!