Systems Engineer jobs at Vermeer

This position plays a central role in coordinating activities throughout the IT ecosystem - including Security, Business Platforms, and Data & Analytics. The Analyst applies flexible, agile-inspired project management methods to encourage collaboration, maintain visibility, and support the continuous delivery of technology initiatives. The role ensures that IT efforts remain synchronized across teams and aligned with organizational objectives. Beyond project execution, this role partners with stakeholders from multiple departments to clarify goals, prioritize work, and monitor measurable progress. By strengthening communication between technical teams and business units, the Analyst contributes to process improvement, change enablement, and the consistent delivery of value through IT initiatives that advance the company's strategic direction. Responsibilities Coordinate IT Life Cycle Activities: Manage cross-functional work across Security, Business Platforms, and Data & Analytics to support ongoing IT programs and ensure operational alignment. Implement Agile Practices: Apply streamlined project management techniques to enhance teamwork, transparency, and iterative progress across IT efforts. Align Stakeholders: Act as a liaison between technology and business groups, facilitate updates, and support adoption of new processes or tools that improve overall IT effectiveness. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related discipline. At least five years of experience delivering or coordinating IT projects using Agile or blended methodologies. Working knowledge of core IT areas such as cybersecurity, software development, and risk management. Proficiency with Agile project or portfolio management platforms (e.g., Smartsheet, Monday.com). Strong facilitation, communication, and organizational skills, with experience engaging both business and technical audiences.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Our client is looking to add an Infrastructure Engineer to their IT organization. With a focus on endpoint services management, this individual will be responsible for building, implementing, and maintaining the infrastructure to proactively manage endpoint devices, maximizing availability, and improving user experiences. Key Responsibilities Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation. Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows. This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams. Job Requirements Bachelor's degree in information technology, Computer Science, or a related field. Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune. Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts. Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems. Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.

Join The #1 Furniture Company-Join The #1 Furniture Brand Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries. Position Summary Ashley seeks a Staff AI Engineer to join Ashley Furniture and lead the technical architecture of our agentic AI platform while remaining hands-on with critical implementations. You'll define how we build autonomous AI agent systems that operate across our supply chain, manufacturing, and retail domains, setting technical standards that enable the team to ship production features rapidly and reliably. Key Responsibilities Technical Leadership & Architecture: Define the technical strategy for our agentic AI platform. Design system architectures that support complex multi-agent workflows, real-time decision making, and seamless integration across supply chain and commerce systems. Make key technology choices that impact company trajectory. Cross-Domain System Design: Architect AI systems that span Ashley Furniture's supply chain optimization, manufacturing intelligence, and retail experiences. Design unified data models and APIs that enable agents to reason across inventory, demand forecasting, production scheduling, and customer behavior. Advanced Agent Development: Build sophisticated AI agents that handle complex, multi-step reasoning across business domains. Implement advanced patterns for tool use, multi-agent coordination, and human-in-the-loop controls for enterprise deployments. Platform & Infrastructure: Lead development of our core AI platform that enables rapid deployment of new agentic workflows. Build robust foundations for prompt management, model evaluation, observability, and cost optimization across multiple LLM providers. Team & Process Leadership: Mentor engineers and establish engineering practices that enable high-velocity feature development. Lead technical discussions, architecture reviews, and cross-functional collaboration with product and business teams. Strategic Technical Decisions: Evaluate and integrate emerging AI technologies, frameworks, and methodologies. Make build-vs-buy decisions for critical infrastructure components. Drive adoption of new capabilities like Model Context Protocol and advanced reasoning patterns. Qualifications Deep AI/ML systems expertise: Extensive experience building production AI systems at scale. Deep understanding of LLM architectures, fine-tuning, prompt engineering, and agent orchestration frameworks. Experience with both traditional ML and modern LLM-based systems. Systems architecture experience: You've designed and built complex distributed systems that handle high-throughput, low-latency requirements. Experience with microservices, event-driven architectures, and real-time data processing. Domain expertise in operations: Strong understanding of business operations and data workflows. You can translate complex business requirements into scalable technical solutions and understand the operational constraints that impact system design. Technical leadership track record: Experience leading technical teams, driving architectural decisions, and establishing engineering standards. You've successfully guided teams through technical challenges and scaling decisions. Full-stack capabilities: Comfortable working across the entire technology stack from infrastructure to user interfaces. Experience with Python and cloud platforms (AWS, Azure, GCP). Advanced LLM expertise: Deep experience with LLM architectures, fine-tuning, post-training, prompt engineering, and context engineering for optimal retrieval. Experience building production systems that leverage multiple LLM providers. Vision and multimodal systems: Extensive experience with vision models, computer vision, and multimodal AI systems. Experience building generative applications such as virtual furniture placement, room visualization, and spatial understanding systems that combine visual and textual understanding. Agent integration expertise: Experience with Model Context Protocol (MCP) implementations and agent-to-agent communication patterns. Understanding of multi-agent coordination and workflow orchestration. Nice To Have Deep understanding of multi-modal AI, tool use patterns, and agentic workflow design Background in real-time optimization, scheduling, or recommendation systems Experience building AI infrastructure platforms used by other engineers Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want. Angi at a glance: Homeowners have turned to Angi for more than 300 million projects 1,000+ home service tasks covered 2,800 employees worldwide Why join Angi: Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. About the team The IT Infrastructure team at Angi designs, builds, and maintains the systems that power our business and employees. We focus on automation, scalability, and security to ensure our technology foundation runs efficiently and reliably. The team partners across the business to deliver secure, scalable, and efficient technology solutions. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What you'll do Angi is looking for a Systems Engineer to join our Infrastructure team. We're seeking someone with a strong technical foundation and an Infrastructure as Code (IaC) and Infrastructure as a Service (IaaS) mindset. In this role, you'll help design, implement, and maintain endpoint and operating environments across the company, ensuring performance, reliability, and security through automation and proactive monitoring. Implement and manage IT Endpoint principles across Windows, Mac, and ChromeOS Automate installation, configuration, and maintenance of operating environments Manage software updates and system patching through automation and scheduling tools Monitor system performance, troubleshoot issues, and respond to incidents Maintain security and compliance across all endpoint environments Participate in an on-call rotation after becoming proficient in core technologies Document procedures, incidents, and lessons learned Collaborate cross-functionally to resolve technical problems and improve processes Provide training and technical support to users and team members Who you are 3+ years of experience in Systems Engineering, IT Infrastructure, or Endpoint Management Hands-on experience with tools like Jamf, Intune, or Google Workspace Strong knowledge of operating system updates, patching, and security principles Proficiency in PowerShell (Bash or Ruby a plus) Experience managing endpoints from vendors such as Apple and Lenovo In-depth experience with Linux, Mac, and Windows administration Familiarity with automation platforms (e.g., Jenkins) and scripting for configuration management Working knowledge of Microsoft Active Directory, Group Policy, IIS, and File Services Understanding of modern authentication and identity tools (Okta preferred) Excellent problem-solving and analytical skills Strong communication, collaboration, and time management abilities Awareness of data privacy and compliance best practices We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges $80,000 - $135,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB In this role you will learn about the RADAR system end-to-end by triaging system level issues. This encompasses the full RADAR stack from RFID reader behavior to inventory tracking in the cloud and everything in between. Your role will directly impact the quality of the RADAR product and system reliability. Responsibilities: Triage performance or operational issues from the field and systematically/repeatably identify root causes Coordinate cross-functional efforts to resolve system performance issues across hardware, firmware and software disciplines Write triage process runbooks and debugging scripts to enable others to more quickly identify and resolve system issues Maintain and enhance Python data analysis scripts used to optimize system performance Clearly and concisely document and communicate status of debugging processes to the wider team and leadership ABOUT YOU Required: You have a B.S. in Engineering or any equivalent technical discipline You have strong problem solving skills You have a willingness to tackle open-ended problems head-on and dive into detailed analysis to understand system behavior You are proficient with Python You are familiar with Linux commands and basic networking concepts You maintain a general attitude of "figure it out" when faced with a difficult problem of any type Preferred: You have 2+ years of experience in industry working on integrated hardware/software products You are proficient with Python data analysis libraries like pandas You have experience writing database queries in SQL You have experience using Cloud platforms such as GCP You have hands-on experience testing integrated systems with emphasis on analyzing large datasets against key performance metrics You have worked with wireless technologies such as RFID or UWB At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $80,000.00 - $120,000.00. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. In your first 30 days, you will: Learn Radar's mission, technology stack and core values. Complete onboarding and security compliance training. Shadow a system expert during issue triage In your first 60 days, you will: Review technical documentation for the RADAR system Make improvements to existing debug and analysis scripts Write a run-book for triaging a system level issue In your first 90 days, you will: Independently triage a system issue Develop a debugging script that reduces the amount of time engineers spend triaging issues Identify key performance indicators that can be monitored to more quickly detect issues CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

The Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network, infrastructure applications, security and related services. They are responsible for the entire lifecycle from planning to development to implementation to operations and optimization. The role is critical to support core business functions and services. Continuous improvement and a holistic approach are key qualities for the role. Responsibilities Infrastructure Planning and Development: * Serves as the primary support for infrastructure (systems, storage, network, services and security) * Primary support for cloud-based infrastructure * Ensures that activities align with business objectives * Maintains an architecture that anticipates future requirements * Leverages other organizations when appropriate * Upholds a strong ethic for systems management that leverages a holistic approach that considers the impact to the entire organization * Maintains policies, procedures and standards * Champions a spirit around innovation, continuous improvement and quality * Drives toward solutions that support automation and self-service * Conscious of appropriate costs and considers methods to fully recover costs via client utilization Day-to-Day Management: * Ensures operational success for core systems and services * Primary on-site support for data center, systems, storage, network and related applications * Contributor to the list of infrastructure activities * Provides regular reporting of utilization for billing and partner reporting * Responds to systems and services outages and other service-related activities * Effectively prioritizes activities in alignment with overall business objectives * Provides technical expertise and support to fellow technical staff throughout the company * Serves as a technical escalation point for field and IT resources * Ensures change management processes are followed Qualifications * BS in Computer Science or related job experience * 5+ years of relevant experience in a progression of roles * Established track record in enterprise systems management * Experience working at an enterprise scale * Strong expertise with virtualization (VMware preferred), servers, storage, networking and security * Strong initiative and passion for making a difference through Infrastructure * Strong business acumen and a drive toward business growth * Experience leading systems architecture, technologies and methodologies * Discipline to work remotely and communicate clearly * Close familiarity with the Small-Medium Business (SMB) market About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne " 20 années d'excellence, d'innovation et de résultats " tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI " A3 Line of the Year " 2021 et 2025 et " Most Colour Consistent A3 Brand " 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

EPS Corporation is currently seeking A candidate for Cyber Security Systems Administrator at Panama City Beach Requirements Requirements: Microsoft Active Directory, Microsoft Exchange, Windows Server, CompTIA Security + · Trellix Knowledge: o Familiarity with applying updates, configuring policy rules, and managing Trellix HBSS based endpoint security. o Experience with troubleshooting Trellix ESS related issues, including endpoint deployment, data loss prevention, and policy application. · Proficiency in PowerShell Scripting: o Writing, debugging, and enhancing scripts for various tasks such as driver imports into MECM, automating software updates, and GPO modifications. o Ability to create dynamic scripts that adapt to different environments and systems, incorporating error handling and security features. · Experience with Systems and Application Management: o Expertise in using tools like MECM (Microsoft Endpoint Configuration Manager) and WSUS for software updates, server rebuilds, and driver management. o Familiarity with deploying and managing GPOs and working on integrations between systems (e.g., SCCM, MECM, WSUS, and Active Directory). · STIG Compliance and Remediation: o Extensive knowledge in conducting and automating Security Technical Implementation Guides (STIG) checks on various systems (IIS, WSUS, Exchange, etc.). o Experience with tools like Evaluate-STIG and writing scripts to automate compliance and remediation tasks. · Problem Solving and Troubleshooting Skills: o Ability to troubleshoot complex system and network issues (e.g., IIS crashes, MECM job failures, and antivirus conflicts). o Experience in diagnosing issues related to system configurations, security vulnerabilities, and application deployment. · Cybersecurity Knowledge: o Knowledge of security protocols, CVE identification, and ensuring compliance with security policies and standards (e.g., NIST). · Documentation and Process Improvement: o Documenting processes and procedures for system management, patch management, and automation scripts. o Identifying areas for process improvement, especially around automation of tasks like WSUS updates, BitLocker management, and device security hardening. Desired Experience: Administrator Roles and Responsibilities: o Ansible o ESXi o ACAS o HBSS o STIG o Self motivated · ·Subject Matter Expert (SME) on cybersecurity testing processes such as Security Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP), Evaluate STIG and Assured Compliance Assessment Solution (ACAS) scanning. o Monitor configuration management (CM) of system security controls across all types of JEXC2 systems and the upkeep of Plan of Action and Milestones (POAM) of each accreditation package. o Work with the JEXC2 technical disciplines to ensure security control settings are implemented and tracked properly in hotfixes, patches and maintenance releases. o Create and review cybersecurity test plans and work with JEXC2 project Information Systems Security Engineers (ISSEs) to ensure Security Assessment Plans (SAPs) are constructed properly. o Conduct cybersecurity assessments on customer components in order to identify vulnerabilities not addressed in standard DoD/DoN compliance methods. · Vulnerability Management: o Provide scans of security threats and perform corrective action IAW DISA STIGs, TCNOs, and local security guidance. o Must monitor cyber event tasking to detect and mitigate malicious cyber events. o Must maintain software exemption lists for automated patching. o Must utilize approved AIS to monitor, review, and generate applicable TCNO status listing and report to CFP weekly. · Vulnerability Scanning: o Must identify and implement required software patches to network OS in standard desktop and standard server configurations. o Must monitor vulnerabilities on NIPRNet/SIPRNet network systems using the scanning methods IAW local operating procedures. o Must maintain information servers and software systems and conduct applications monitoring and maintenance. o Must conduct performance management checks on servers IAW Network Operating Instructions and Air Force Network (AFNET) directives.

Full-time Description Manage system level validation durability testing at a vehicle level including data review, issue identification, results reporting and process improvements. Plan and conduct assigned focused development and validation tests, analyze data, and report the results. Support vehicle conversions and integration for new/existing programs. Coordinate with external contacts to support vehicle maintenance, design, and integration needs. Support calibration/validation test trips through vehicle preparation and configuration control Assist in maintaining and updating test vehicles to support product development and validation testing. Develop new test cycles and procedures when needed. Troubleshooting of test equipment and vehicle diagnostics Contribute to department continuous improvement activities to increase testing efficiency, reduce cost, and drive high levels of quality. Interfaces and collaborates with Harlan Global internal resources and business partners. Participates in planning and/or status meetings. Promotes collaboration on all assignments. Maintains willingness to share professional knowledge and experience with teammates. Observes applicable procedures and standards. Requirements Minimum 2-5 years of commercial vehicle experience related to vehicle level validation, or vehicle system design and integration. Diagnose automotive wiring issues. Ability to read schematics, drawing, blueprints of automotive manufacturing. Understand AutoCAD and similar work instructions and diagrams for new electric powered vehicles. Knowledge of commercial vehicle systems, functions, and features Strong mechanical/electrical knowledge Understanding of powertrain control software and calibration Proven skills in troubleshooting electronic controls, mechanical, hydraulic, and electrical systems. Data processing/analysis experience Strong oral and written communication Ability to manage numerous projects simultaneously. Proficiency with computer operations, including Microsoft Office tools. Ability to read and interpret engineering drawings required. Experience with EV or Hybrid vehicle propulsion systems. Understanding of high voltage electrical systems and power electronics. Bachelor's degree in mechanical, Electrical, or Automotive Engineering or equivalent degree/experience

Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you! Job Description We are seeking an experienced engineer to join our team helping to lead system integration efforts. This person will technically lead various product development efforts from a systems level incl. support of elevator system verification and validation. The scope of activities may include system and component trade-studies, development of agreed terms of reference and system requirement documents. This position will also provide product support for a variety of elevator components and systems utilizing interpretation of models, drawings and wiring diagrams to identify root cause for complex problems and develop innovative solutions . Participation in technical reviews and audits of components, subsystems and systems. This position requires interaction, planning and coordination incl. outside of engineering with cross functional teams spanning from manufacturing, supply chain, contracting and field personnel. Qualifications Experience with design, development, and test of electro-mechanical systems. Familiarity with systems engineering processes to include requirements development and verification, systems architecture and conceptual design theories. BA/BS degree in an engineering discipline with 5 to 7+ years' experience MA/MS degree in an engineering discipline with 3 to 5+ years' experience Elevator or similar Industry experience strongly preferred Understanding of system layouts and performance of weight-driven components Experience as a member on product development teams Experience translating customer requirements into system requirements and allocating those to components Understanding of system performance envelopes “duty tables” based on component limitations Solid electrical understanding (wiring diagrams, motor and control applications and logic) Strong communications (English/Spanish a plus) and leadership ability MS Office applications Additional Information EEO/AAP Statement United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

The EPMS + Automation - Systems Engineer will play a key role in delivering high-quality, reliable, and scalable PLC control and SCADA systems for complex engineering projects in a global organization. The role involves designing, implementing, testing, and maintaining automation and control systems that meet customer requirements, industry standards, and internal quality guidelines. As a pivotal member of the software development department, the Systems Engineer will collaborate with multidisciplinary teams-including software developers, electrical engineers, and project managers-to ensure seamless integration of control and SCADA systems within larger industrial solutions. This role requires a strong technical foundation, excellent problem-solving skills, and the ability to manage projects from concept through commissioning in industries such as manufacturing, energy, transportation, and process engineering. RESPONSIBILITIES System Design and Integration: Develop and integrate PLC programs with SCADA systems, ensuring smooth communication and functionality. Preparation of PLC control sequence flow charts against Description of Operation documentation. Preparation of IO tag and network device databases. Develop and program PLC (Programmable Logic Controller) systems using platforms like Siemens, Allen-Bradley, or Schneider. Configure, design, and deploy SCADA (Supervisory Control and Data Acquisition) systems, ensuring scalability and reliability with a strong emphasis on BAS systems. Collaborate with clients and internal teams to gather requirements and translate them into detailed technical specifications. Collaboration: Work alongside other software developers to ensure that control systems align with application-level software and user requirements. Troubleshooting and Maintenance: Diagnose and resolve issues in real-time to minimize downtime in developed systems. Optimization: Continuously improve system performance by analyzing data and updating BAS or PLC/SCADA configurations to enhance efficiency and reliability. Documentation and Compliance: Maintain detailed documentation of BAS or PLC/SCADA configurations, logic diagrams, and system updates while adhering to industry standards and safety regulations. Training and Support: Provide technical support and training to end-users and internal teams on BAS or SCADA/PLC system operations. QUALIFICATIONS Bachelor's degree in Electrical Engineering, Software Engineering, Automation, or a related field. Proficiency in PLC programming languages such as Ladder Logic, Structured Text, and Function Block. Experience with SCADA or BAS platforms (e.g., Ignition, Wonderware, Triudium or GE iFIX). Strong knowledge of industrial communication protocols (e.g., Modbus, Ethernet/IP, OPC-UA, DCIM, BACNET). Proven ability to manage and deliver projects in an engineering or industrial automation environment. Excellent problem-solving, analytical, and troubleshooting skills. Effective communication and stakeholder management skills. Willingness to travel globally for project commissioning and support. TIME TRAVEL REQUIRED 80% - International site travel is an essential requirement for this position OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-CM1

Job Details Experienced American Fuji Seal BTN - Bardstown, KY Full Time 4 Year Degree $90000.00 - $110000.00 Salary 1st ShiftDescription The Systems Engineer ensures that all requests relating to server hardware and software are appropriately addressed in a timely manner. They responsible for designing, organizing, modifying, and supporting the Company's computer systems. The Systems Engineer is also responsible for designing and implementing LAN/WAN configurations and network segments as related to server systems and in coordination with the Network Administrator, and security compliance/patch management in coordination with the Security Administrator. Specific Responsibilities and Essential Functions: Supports servers, storage systems/networks physical and virtual. Identifies, plans, and coordinates improvements in the server environment. Monitors systems for faults and performance issues to ensure efficient operation. Ensures design of system allows all components to work properly together. Makes recommendations for future upgrades. Maintains network and system security, vulnerability management and patching in coordinate with the Security Administrator. Analyzes, diagnoses, and resolves issues reported by users, other IT technicians, and automated processes. Identifies and architects' solutions based on the needs of users and the business. Maintains integrity of the server network, server deployment, and security Assigns configuration of authentication and authorization of directory services Creates and supports. Coordinates with the helpdesk team for management, maintenance, and monitoring of desktops and user endpoints to ensure policy compliance and optimal/secure operation. Maintains all servers (virtual and physical), storage devices, except where explicitly excluded. Performs as-needed administration of network devices such as switches, routers, firewalls in coordination with the Network Administrator Performs all other duties as assigned. Qualifications Competencies and Qualifications: Safety and Compliance: Consistently demonstrates “safety first” mindset, adheres to company safety and security policies and dedicated to employee safety and well-being. Decision Making: Exercises independent judgment and discretion in matters of significance in a face paced environment. Direction Setting: Possesses strong project management and organizational skills, including excellent written and verbal communication skills, to manage multiple priorities in a deadline-oriented environment. Teamwork: Demonstrates strong listening skills; values and respects others' ideas and contributions Conflict Resolution: Must be able to anticipate, diffuse and resolve disagreements, confrontations, tensions, and complaints in a practical and constructive manner to achieve results. Customer Focus: Possesses excellent interpersonal skills which are needed to establish and maintain an influential relationship with other key decision makers in the Company. Communication: Ability to communicate with all levels of the organization. Execution: Ability to focus on goals, metrics, and results. Takes ownership and accountability for self and department. Uses resources efficiently, effectively, and timely. Innovation: Must demonstrate an open and growth mindset, embracing change, stepping out of comfort zone, and applies creativity in generating ideas and solutions. Analytical: Ability to approach troubleshooting, project development and business performance analytically. Dependability: Regular reliable attendance and demonstrates strong work ethic. Education and Experience: Bachelor's degree in computer engineering with 3-5 years' experience in maintaining and supporting a Microsoft environment. Microsoft Certification (MCSE) along with Server hardware certification Has a strong record of completed projects across various computing platforms with functional knowledge of network topologies? Physical Demands: Ability to stand for long periods. Able to move and lift to 50 lbs. Able to reach and bend. Travel Required: Ability to travel 10% domestic.

The Cloud Infrastructure Engineer II role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. The role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cloud Architecture Team (CAT) as an experienced contributor that provides consultative and proactive project support to Heartland Business Systems' (HBS) account base. Collaborate across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Contribute to product selection, configuration standards, and best practices, and educate team members on these products and services to enhance the sales process. Provide support, maintenance, and administration for customer environments and review for other potential concerns or enhancement opportunities. Assist with the development and implementation of the Azure cloud security architecture for protecting PHI/PII/PCI data deployed into various cloud, hybrid, HBS Cloud and on-premises systems. Implement and manage security architectures for cloud/hybrid systems. Assist in the process to assess, develop, implement, optimize, and document security technologies and processes, data protection, cryptography, key management, identity, and access management (IAM) within SaaS, IaaS, PaaS, and other cloud environments. Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor. Create and maintain detailed documentation of past projects to potentially provide data for time estimates and project scopes for new related projects. Obtain and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources. Minimum of 1,450 hours (billable + presales) per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on-the-job training. Requirements Competencies Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to fit into a changing environment. Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition. Applied Learning- Applied learning looks at whether an individual takes part in needed learning activities in a way that makes the most of the learning experience. Decision Making - Selecting an effective course of action while controlling resources and expenditures. Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Ethical - Ability to be guided by the company's accepted principles of moral conduct. Interpersonal- Interpersonal skills look at the ability of the individual to develop and maintain relationships with others. Organized - Ability of an individual to be structured and methodical in working skills. Persistence - Ability to continue in a course of action in the face of adversity. Technical Aptitude - Ability to relate to topics which require an understanding or specialized knowledge. Required Experience: 3+ years of experience in a technical-related field. Experience installing and supporting Microsoft enterprise products, data center networking, or software development / scripting / automation. Preferred Experience: Experience working as a consultant. Experience with Microsoft Azure solutions: Azure AD (AAD / Entra ID), including Azure AD Connect (AADC), SAML SSO and OpenID Connect (OIDC), Conditional Access, Multi-Factor Authentication (MFA), Self-Service Password Reset (SSPR), Password Protection, and Privileged Identity Management (PIM). Virtual Machines and Azure Virtual Desktop (AVD) Networking and DNS, including Network Security Groups (NSGs), VPN Gateways, Traffic Managers, Load Balancers, Private Link, and ExpressRoute. Storage Azure Backup, Azure Site Recovery Pricing & Cost Management Experience implementing and designing systems-based solutions with a focus on the cloud. IaaS, PaaS, and SaaS. PowerShell, Python, or other scripting and development background. Experience with developing and maintaining security architecture for PHI/PII/PCI data in various cloud, hybrid-cloud, HBS Cloud and on-premises systems. Experience with various Microsoft technologies: Azure Stack HCI Active Directory (AD) Domain Services (ADDS) Defender for Office 365 (MDO / M365D) Defender for Identity (MDI / AATP) Defender for Cloud Defender for Cloud Apps (MCAS / MDCA) Defender for Endpoint (MDfE / MDATP) / Defender for Severs Purview (Data Loss Prevention / DLP, Information Protection / AIP) Secure Score Intune Thycotic / Delinea Secret Server Cloud (SSC) - deployment and configuration. Familiarity or experience with: Microsoft Exchange Linux Cisco (Hyperflex, Nexus, UCS) HPE Nimble, HPE ProLiant Dell PowerEdge Nutanix Software Defined Networking (SDA, SD-WAN) Microsoft 365, Exchange Online, SharePoint, OneDrive, and Teams. ConnectWise and Hudu. Required Skills, Education and/ or Certifications: Bachelor's Degree or equivalent (or relevant) certifications At least one or more of the following certifications - or to be completed within first 6 months: Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Virtual Desktop Specialty Preferred Skills, Education and/ or Certifications: One or more of the following certifications - in addition to the above: Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Network Engineer Associate Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Security Administrator Associate (being retired) (ISC)2 Certified Information Systems Security Professional (CISSP) (ISC)2 Certified Cloud Security Professional (CCSP) (ISC)2 Certified Secure Software Lifecycle Professional (CSSLP) Cisco Certified Network Associate (CCNA) VMware Certificate Professional (VCP) Equal Opportunity Employer - Including Disabled and Veterans #HBS

Description We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, we welcome your completed application. Position Location: 200 Travis Ln, Waukesha, WI 53189 with travel to other ThermTech locations in Waukesha and New Berlin Position Hours: Primarily 7:30 AM - 4:00 PM Monday - Friday however, this position must ensure that production functions are maintained 24/7, potentially requiring on-call availability. Position Salary: $70,000 - $82,000 Salaries are based on a number of factors, including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise. Company Benefits: Health Insurance Dental Insurance 401(k) - Company matched 50% on the 1st 4%. Paid Time Off - Accrued annually with 80 hours for the first year of service 8 Paid Holidays Basic Life and AD&D Insurance at no cost to employee Optional Voluntary Life Insurance Short-Term and Long-Term Disability Plans at no cost to the employee Health Savings Account (HSA) for employees enrolled in ThermTech's Insurance ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTech's On-Site Clinic and participate in the Employee Wellness Program. Employee assistance program: Confidential 24/7 support and short-term counseling Tuition reimbursement / Professional development assistance. Other: On-site Clinic services (On-demand Urgent and Primary Care, Virtual Video Visits, Chiropractic Care, and Health Coaching) available to all employees and their family, at no additional costs, even if they are not covered by ThermTech's health insurance. Discounted Standard Process supplements. Free Uniforms, Safety Equipment, and Employee recognition (PIN) program For more information, please visit our website: ***************** : Summary: The Systems Engineer plays a critical role in maintaining the reliability, security, and performance of ThermTech's IT infrastructure. This position is responsible for the provisioning, configuration, operation, and maintenance of servers, virtualization platforms, networking hardware, storage, and related systems. The Systems Engineer ensures that the IT environment is secure, resilient, compliant with internal policies and regulatory frameworks (such as CMMC Level 1 / NIST 800-171 / ITAR), and optimized to provide a seamless user experience. This role reports to the IT Manager, provides Tier 2 and Tier 3 support, collaborates closely with other IT team members, and may mentor junior staff. The Systems Engineer works within defined change management processes and contributes to continuous improvement of ThermTech's security and operational maturity. Job Duties & Responsibilities (Essential Functions): Perform daily monitoring of system, server, network, and security logs to ensure performance, availability, and security events are addressed. Verify backup completion and remediate failures as needed. Apply software, system, and firmware patches according to patch/change management schedules. Administer Active Directory, DNS, DHCP, Office 365, and virtualization platforms such as Hyper-V or VMware. Configure and maintain switches, firewalls, wireless systems, and VPNs. Implement least privilege access controls and MFA; support vulnerability remediation activities. Maintain accurate system documentation, configuration standards, and asset inventories. Participate in incident response efforts and provide Tier 2/3 support for escalated issues. Collaborate with IT team members and business stakeholders and may mentor junior IT staff. The statements herein are intended to describe the general nature and levels of the works performed by employees but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. ThermTech reserves the right to revise or change job duties and responsibilities as the need arises. Minimum Requirements: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident, authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time. This position must satisfy ITAR (DSP-5) compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Persons(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department. All hires are contingent upon a 9-panel hair follicle drug test & background check. May be required to work any shift, including weekends. Physical & Mental Demands: The following physical and mental demands consist of but are not limited to the following: Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment Ability to bend, pull, stoop, and reach to perform functions. Capable of lifting and carrying at least 25-pound objects throughout shift Must be exposed to heat, fumes, noise, humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must demonstrate the ability to read, write, and communicate in the English language. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. Education (Required): Associate degree, or higher, in Information Technology, Computer Networking, Computer Science, or related field. Certifications (Preferred): CompTIA Network+, Server+, Security+, Cisco CCENT or higher, Microsoft MCSA/MCSE, ITIL Foundation. Experience (Required): 2 or more years of experience in system and/or network administration within a business or enterprise environment. Required Technical Skills: Windows Server and/or Linux administration Virtualization (Hyper-V, VMware, or Proxmox) Active Directory, DNS, DHCP, Group Policy Office 365 / Exchange administration LAN/WAN networking and wireless systems (Fortinet experience a plus) Commercial-grade firewalls and UTM platforms (FortiGate experience a plus) Backup and disaster recovery tools Required Soft Skills: Strong analytical and problem-solving abilities Excellent written and verbal communication Ability to handle high-pressure situations professionally Self-motivated and able to work independently or collaboratively Strong attention to detail and commitment to documentation ThermTech does not accept unsolicited resumes from staffing agencies, headhunters, recruiters, and/or placement agencies. Please do not directly contact our executives or managers via email or phone or by other means. Your correspondence will not be returned. All communications of this nature should be directed to *********************. Type: Full-time Pay: $70,000.00 to $82,000.00 per YEAR

The Cloud Infrastructure Engineer - I role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. This is a technical and challenging but exciting and rewarding role that brings expectations for expertise across Azure Infrastructure, M365, and Entra ID - with security throughout and extending into adjacent technologies. Our team is predominantly customer-facing, dedicating most of each work week to direct consultations with clients. This role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. The Cloud Infrastructure Engineer I is expected to obtain and hold a minimum of three (3) certifications, to meet the demand and expectations of our customers and to meet the requirements of our partner designations. An individual certification path towards meeting these goals will be included on a professional development plan upon hire. The Cloud Infrastructure Engineer I will specialize or possess a well-rounded combination of one of the following Microsoft Cloud focus areas: Azure Infrastructure (IaaS/PaaS), End-user Compute (EUC): Microsoft Intune and Defender for Endpoint/Server; and/or Security, with a focus on Microsoft Purview. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cloud Architecture Team (CAT) as a leader and contributor that provides consultative and proactive project support to Heartland Business Systems' (HBS) account base. Collaborate across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Contribute to product selection, configuration standards, and best practices. Provide support, maintenance, and administration for customer environments. Assist with the development and implementation of the Azure cloud security architecture for protecting PHI/PII/PCI data deployed into various cloud, hybrid, HBS Cloud, and on-premises systems. Implement and manage security architectures for cloud/hybrid systems. Assist in the process to assess, develop, implement, optimize, and document a comprehensive set of security technologies and processes, data protection, cryptography, key management, identity, and access management (IAM) within SaaS, IaaS, PaaS, and other cloud environments. Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor. Create and maintain detailed documentation of past projects to potentially provide time estimates and project scopes for new related projects. Obtain and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources. Minimum of 1,450 hours (billable + presales) per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on-the-job training. Requirements Competencies: Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to fit into a changing environment. Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition. Applied Learning - Applied learning looks at whether an individual takes part in needed learning activities in a way that makes the most of the learning experience. Decision Making - Selecting an effective course of action while controlling resources and expenditures. Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Ethical - Ability to be guided by the company's accepted principles of moral conduct. Interpersonal - Interpersonal skills look at the ability of the individual to develop and maintain relationships with others. Organized - Ability of an individual to be structured and methodical in working skills. Persistence - Ability to continue in a course of action in the face of adversity. Technical Aptitude - Ability to relate to topics which require an understanding or specialized knowledge. Required Experience: 6 months to 1 year in a technical-related field, internship, or equivalent. Preferred Experience: At least 1 year in a technical-related field. Experience working as a consultant. Microsoft Cloud and Identity solutions - Including but not limited to: Entra ID (EID / Azure AD / AAD), Entra Connect, SAML SSO and OpenID Connect (OIDC), Conditional Access, Multi-Factor Authentication (MFA), Self-Service Password Reset (SSPR), Password Protection, Passwordless Authentication, Privileged Identity Management (PIM) Microsoft Azure Infrastructure: Virtual Machines and Azure Virtual Desktop (AVD) Networking and DNS, including Network Security Groups (NSGs), VPN Gateways, Traffic Managers, Load Balancers, Private Link, and ExpressRoute. Storage Azure Backup, Azure Site Recovery Azure Update Manager Pricing & Cost Management Azure Secure Score Designing and architecting systems-based solutions with a focus on the cloud: IaaS, PaaS, and SaaS. Installing and supporting Microsoft enterprise products, including Active Directory (AD) Domain Services (ADDS). Comprehensive understanding of IP networking protocols, including DNS, static routing, TCP, UDP, and ICMP. Configuring on-premises networking, especially firewalls (Palo Alto, Cisco, and/or Fortinet) - towards creating and supporting site-to-site IKE/IPSEC site-to-site (S2S) VPN connections with Azure environments. Microsoft Intune and Defender for Endpoint / Server: Intune, Endpoint Management, Endpoint Security, Application Management, Windows Autopilot, Defender for Endpoint (MDfE / MDATP), Defender for Servers, Attack Surface Reduction (ASR) rules, Secure Score Microsoft Security: Purview - including, but not limited to: Audit, Data Lifecycle Management / Retention Policies, eDiscovery, Data Loss Prevention (DLP), Information Protection (AIP), Defender for Office 365 (MDO / M365D), Defender for Identity (MDI / AATP), Defender for Cloud,Defender for Cloud Apps (MCAS / MDCA), Secure Score PowerShell, Python, or other scripting and development background. Azure Sentinel, including Kusto Query Language (KQL). Public Key Infrastructure (PKI), including working with X.509 certificates and CSRs. Orchestration and automation of cloud deployment (Bicep & ARM Templates, Terraform, Chef, Ansible, etc.) Developing and maintaining security architecture for PHI/PII/PCI data in various cloud, hybrid-cloud, HBS Cloud and on-premises systems. Thycotic / Delinea Secret Server Cloud (SSC) - deployment and configuration. Dynamic IP routing protocols, including BGP. Familiarity or experience with: Microsoft Exchange, Linux, Cisco (Hyperflex, Nexus, UCS), HPE Nimble, HPE ProLiant, Dell PowerEdge, VMware ESXi, Nutanix, Hyper-V, Software Defined Networking (SDA, SD-WAN) ConnectWise and Hudu. Required Skills, Education and/or Certifications: Bachelor's Degree or equivalent (or relevant) certifications. One or more of the following certifications (or another equivalent or higher certification from the below preferred certifications): Microsoft Certified: Azure Fundamentals (AZ-900) or Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Preferred Skills, Education and/or Certifications: All focus areas: Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft 365 Certified: Administrator Expert (MS-102) Microsoft 365 Certified: Security Administrator Associate (MS-500, retired) Microsoft Azure Infrastructure: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) Microsoft Certified: Azure Developer Associate (AZ-204) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Azure Network Engineer Associate (AZ-700) Certified Linux Administrator (LPIC-1) Cisco Certified Network Associate (CCNA) VMware Certified Professional (VCP) Microsoft Intune and Defender for Endpoint / Server: Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800, AZ-801) Microsoft Security / Purview: Microsoft Certified: Information Security Administrator Associate (SC-401) Microsoft Certified: Cybersecurity Architect Expert (SC-100) (ISC)2 Certified Information Systems Security Professional (CISSP) (ISC)2 Certified Cloud Security Professional (CCSP) (ISC)2 Certified Secure Software Lifecycle Professional (CSSLP) Be able to successfully pass a background check per Criminal Justice Information Services (CJIS) requirements, including fingerprinting and criminal history review. Equal Opportunity Employer - Including Disabled and Veterans #HBS

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Toptech Systems is a global industry leader in automation and data management services. All of our hardware and software products are designed in-house, allowing us to provide excellent customer service to our clients at all levels of the supply chain. Summary The Technical Support Engineer supports oil and gas businesses moving millions of gallons of petroleum each year by providing application and technical support to the users. The Technical Support Engineer is to drive user satisfaction and grow Toptech's business by providing advanced troubleshooting and resolution to more difficult questions or problems. In addition, they are responsible for onsite and remote implementations of highly customized solutions for customers, and systems troubleshooting alongside the customer. They educate customers on products, various functionality available, and customizable features, which may be designed in collaboration with Toptech's commercial and solutions design team. The primary goal of the Technical Support Engineer is to be a trusted advisor to our customers, educating them on best practices which lead to improved operational efficiency, minimizing operations downtime due to implementations, errors, and creating raving fans with each interaction, which leads to future sales of Toptech products. Essential Duties and Responsibilities include the following. Other duties may be assigned. Primary responsibility is the creation of a positive environment for our customers and the users of our software by providing assistance with questions, technical issues, requests, and ensuring that product releases and patches meet our standard of excellence. Performance of non-manual work directly related to the business operations of our terminal management customers, assisting them with operational efficiencies and minimizing downtime due to system problems. Provides specialized technical assistance on Toptech's highly customized software products by responding to inquiries from internal and external customers regarding errors, problems, or questions about software via email, phone, as required. Consults with clients to gather information about customers' operations and specific needs, objectives, functions, features, and input and output requirements at their terminal operations facility. Advises customers regarding best practices and how operational efficiencies and product flow through may be improved to drive customer revenue through the use of Toptech Systems products and practices. Advises client on how to best configure system architecture and software to meet the client's needs and ensures the client's business operations are kept running with minimal financial impact and downtime. Utilizes discretion and independent judgment to ensure customers' operations are efficient and ensure minimal operational and financial impact due to customers' operations downtime, due to customized configurations or product deployments at their operational facilities. Trains end users. Assures that adequate documentation is included in the knowledge base on basic practices and specific user information. Identifies software defects and teams with development to create test plans, execute release testing, and verify resolution. Deploys defect fixes to production environments, ensuring resolution of the customer's issue. Desired Competencies Customer Service advocacy and responsiveness Attention to detail, demonstrates accuracy and thoroughness in their work Resourceful, able to adapt to changing priorities and flexible when necessary to reach goals and to exceed user expectations Oral and written communication skills Proficient with Linux, MySQL, MariaDB, Networking Topology, and Troubleshooting complex technical issues Minimum of 5 years' experience in a Technical Support Role Bilingual in Spanish Required Education and/or Experience Bachelor's degree in MIS, IT, Computer Science, or Engineering with a minimum GPA of 3.0. Prior technical or software development internships preferred. Red Hat Certification and database knowledge are a plus. This role may require significant travel (50% travel is estimated) and advising customers at their locations, both nationally and internationally, while observing the company's policy with regards to travel expenditure and a valid driver's license Applicants must be authorized to work for any employer in the U.S. Toptech Systems will not sponsor an employment visa for this role. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ********************** for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Description Primary Objective: The IT System Engineer's role is to assist in the daily operation of the in-house computer network and Network Operating Systems (NOS). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Incumbent will analyze and resolve end-user hardware and software computer problems in a timely and accurate fashion and provide end user training when required. Primary Job Duties: Operate in an ethical manner by following all RIE policies and procedures relating to property, handling, tracking budgets, confidentiality, and proper behavior between staff and customers Gather system requirements; make design recommendations, document, and test Internet and intranet applications utilizing various technologies. Ability to adapt design approaches successfully used in precedent systems and determine innovative ways to use legacy systems interchangeably with new process/applications. Analysis - Develops detailed functional specifications for modifications, defect corrections, enhancements, and user documentation. Assists in the administration and configuration of components for the internal and external network systems to include monitoring, tuning capacity planning for file print and email servers, and adjusting configurations as necessary to resolve problems and enhance capabilities. Ensure that servers are configured to meet the intended security requirements and are compatible with existing security practices. Administers the patch management server and manages patch deployments to servers Keeps abreast of new and developing IT technologies and makes recommendations, as appropriate, to improve services and system performance. Maintains written technical documentation (SOPs) for systems and processes under their control. Informs the Supervisor, Server Operations, of any IT service problems or issues with Maintenance Windows for any core systems, be it Emergency Maintenance or Scheduled Maintenance Develop templates and standards to implement/maintain equipment Other duties as assigned. Supervisory Responsibilities: No direct supervisory responsibilities. Physical Demands and Work Environment: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents. Heavy lifting is expected up to 50 lbs and exertion of up to 80 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, copiers, and FAX machines. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. Knowledge/Skills/Abilities: Provide excellent customer service by developing a clear understanding of customers' needs and goals while maintaining clear communication and follow through in order to meet the expectations of both internal and external customers. Work effectively with division members and members of departments to resolve common issues or problems as well as listening and seeking others' perspective on how to complete assignments. Keeps others informed and up to date about tasks, progress, or projects. Plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance. Allocate a variety of resources that may include materials, money, facilities, and equipment. Requires the ability to assess needs and track progress. Successfully determine and initiate a course of action considering multiple options, information sources, and development of contingency plans. Analyze internal and external trends and influences to gain an understanding of where the company is and provide guidance to the future. Must have expert level knowledge of computer and network operations to include design specifications for application program systems, data processing hardware and software functions, capabilities and interrelationships, maintenance and trouble-shooting methods and techniques, and security and control methods of electronic data systems. Required Qualifications (Education and Experience): Bachelor's Degree in a computer science/I.T. related field AND 2 years' experience in an IT system support environment; or an equivalent combination of education and experience. Working knowledge of Linux systems and the use of SSH connectivity and commands. Understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object-oriented design Travel to company locations will be required as needed; approximately one trip every 2-3 months.