Systems Engineer jobs at Vermeer - 287 jobs

Systems Engineer - ETO BH Job ID: BH-3331-1 SF Job Req ID: Systems Engineer Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Systems Engineer - ETO Location: Springfield, MO About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand has an exciting opportunity for a Systems Engineer - ETO in Springfield, MO. The responsibilities of the position include designing, developing, and implementing engineering solutions to support our diverse range of products and services. This role requires a blend of technical expertise, creativity, and a strong commitment to quality and innovation. You will work closely with Product Management, Customer Service, Sales, and other cross-functional teams to design custom solutions for unique customer applications in a Global Market. Responsibilities: * Interpret Customer Specifications to appropriate size and offer the correct product for their application. * Creation of 3D Models, Drawings, P&IDs, and other documentation as the project requires. * Process the orders received for Engineered Solutions by creating the required part numbers, Bills of Materials, and test procedures required for production to build, test, and ship the product. * Provide costing to Product Management for the custom solution that Engineering designs. * Daily work in Salesforce, PTC Windchill and SAP to execute Quotations, Orders, and Technical Questions as required. * Support product engineering and operations initiatives (NPD, i2V, product rationalization, etc.) through business case analysis and project execution. * Determines the development or purchase of capital equipment. * Interacts with design, manufacturing and suppliers. * Assists internal and external suppliers with processing problems and troubleshooting to find root causes. * Ensures safety designed into all processes and implements safety corrective actions required to eliminate safety risks. * Attend various online meetings as required with internal and external customers as it relates to projects. Requirements: * Bachelor's degree in engineering (Mechanical, Electrical, Industrial, or related field). * 4+ years of experience in an engineering role in manufacturing or industrial environment. * 3+ years of experience with CAD software (e.g. SolidWorks, AutoDesk, PTC Creo) and other engineering tools. Core Competencies: * Technical Proficiency: Strong understanding of engineering principles, CAD software, and industry standards. * Problem-Solving Skills: Ability to identify and resolve complex issues creatively and effectively. * Project Management: Experience managing multiple projects with strong organizational skills. * Communication Skills: Effective verbal and written communication with the ability to collaborate with cross-functional teams. * Adaptability and Innovation: Flexibility to adapt to changes, openness to new ideas, and drive continuous improvement. Preferences: * Industry experience with rotating machinery * Experience with project management * Strong problem-solving skills and attention to detail * Excellent communication and teamwork abilities * Knowledge of industry standards and regulations * Ability to manage multiple projects and meet deadlines Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Systems Engineer - ETO BH Job ID: BH-3331-2 SF Job Req ID: Systems Engineer Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Systems Engineer - ETO Location: Springfield, MO About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand has an exciting opportunity for a Systems Engineer - ETO in Springfield, MO. The responsibilities of the position include designing, developing, and implementing engineering solutions to support our diverse range of products and services. This role requires a blend of technical expertise, creativity, and a strong commitment to quality and innovation. You will work closely with Product Management, Customer Service, Sales, and other cross-functional teams to design custom solutions for unique customer applications in a Global Market. Responsibilities: * Interpret Customer Specifications to appropriate size and offer the correct product for their application. * Creation of 3D Models, Drawings, P&IDs, and other documentation as the project requires. * Process the orders received for Engineered Solutions by creating the required part numbers, Bills of Materials, and test procedures required for production to build, test, and ship the product. * Provide costing to Product Management for the custom solution that Engineering designs. * Daily work in Salesforce, PTC Windchill and SAP to execute Quotations, Orders, and Technical Questions as required. * Support product engineering and operations initiatives (NPD, i2V, product rationalization, etc.) through business case analysis and project execution. * Determines the development or purchase of capital equipment. * Interacts with design, manufacturing and suppliers. * Assists internal and external suppliers with processing problems and troubleshooting to find root causes. * Ensures safety designed into all processes and implements safety corrective actions required to eliminate safety risks. * Attend various online meetings as required with internal and external customers as it relates to projects. Requirements: * Bachelor's degree in engineering (Mechanical, Electrical, Industrial, or related field). * 4+ years of experience in an engineering role in manufacturing or industrial environment. * 3+ years of experience with CAD software (e.g. SolidWorks, AutoDesk, PTC Creo) and other engineering tools. Core Competencies: * Technical Proficiency: Strong understanding of engineering principles, CAD software, and industry standards. * Problem-Solving Skills: Ability to identify and resolve complex issues creatively and effectively. * Project Management: Experience managing multiple projects with strong organizational skills. * Communication Skills: Effective verbal and written communication with the ability to collaborate with cross-functional teams. * Adaptability and Innovation: Flexibility to adapt to changes, openness to new ideas, and drive continuous improvement. Preferences: * Industry experience with rotating machinery * Experience with project management * Strong problem-solving skills and attention to detail * Excellent communication and teamwork abilities * Knowledge of industry standards and regulations * Ability to manage multiple projects and meet deadlines Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Systems Engineer - ETO BH Job ID: BH-3331 SF Job Req ID: Systems Engineer Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Systems Engineer - ETO Location: Springfield, MO About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand has an exciting opportunity for a Systems Engineer - ETO in Springfield, MO. The responsibilities of the position include designing, developing, and implementing engineering solutions to support our diverse range of products and services. This role requires a blend of technical expertise, creativity, and a strong commitment to quality and innovation. You will work closely with Product Management, Customer Service, Sales, and other cross-functional teams to design custom solutions for unique customer applications in a Global Market. Responsibilities: * Interpret Customer Specifications to appropriate size and offer the correct product for their application. * Creation of 3D Models, Drawings, P&IDs, and other documentation as the project requires. * Process the orders received for Engineered Solutions by creating the required part numbers, Bills of Materials, and test procedures required for production to build, test, and ship the product. * Provide costing to Product Management for the custom solution that Engineering designs. * Daily work in Salesforce, PTC Windchill and SAP to execute Quotations, Orders, and Technical Questions as required. * Support product engineering and operations initiatives (NPD, i2V, product rationalization, etc.) through business case analysis and project execution. * Determines the development or purchase of capital equipment. * Interacts with design, manufacturing and suppliers. * Assists internal and external suppliers with processing problems and troubleshooting to find root causes. * Ensures safety designed into all processes and implements safety corrective actions required to eliminate safety risks. * Attend various online meetings as required with internal and external customers as it relates to projects. Requirements: * Bachelor's degree in engineering (Mechanical, Electrical, Industrial, or related field). * 4+ years of experience in an engineering role in manufacturing or industrial environment. * 3+ years of experience with CAD software (e.g. SolidWorks, AutoDesk, PTC Creo) and other engineering tools. Core Competencies: * Technical Proficiency: Strong understanding of engineering principles, CAD software, and industry standards. * Problem-Solving Skills: Ability to identify and resolve complex issues creatively and effectively. * Project Management: Experience managing multiple projects with strong organizational skills. * Communication Skills: Effective verbal and written communication with the ability to collaborate with cross-functional teams. * Adaptability and Innovation: Flexibility to adapt to changes, openness to new ideas, and drive continuous improvement. Preferences: * Industry experience with rotating machinery * Experience with project management * Strong problem-solving skills and attention to detail * Excellent communication and teamwork abilities * Knowledge of industry standards and regulations * Ability to manage multiple projects and meet deadlines Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The System Engineer will help build out, maintain, and troubleshoot our rapidly expanding infrastructure. This individual will be a part of a talented team of engineers that demonstrate superb technical competency, traveling to stores and offices of customers to install, troubleshoot, service, and repair machines and other equipment. This individual will manage and monitor all systems and infrastructure while installing, configuring, testing and maintaining operating systems, application software and system management tools. The System Engineer will analyze the site and consult with users on site to determine system requirements. This individual will work independently and make decisions in the field regarding the implementation of the systems based on user requirements. RESPONSIBILITIES A System Engineer at TRUNO will: Staging duties to include system configuration testing and troubleshooting with customers and developers to implement those fixes Analyze site and system requirements and consult with on site users to determine install implementation plan. Modify the system as needed to meet customer expectations Test and validate equipment connections and functionality to ensure proper installation Liaise with vendors and other IT personnel for problem resolution Assist in the continuous improvement of the installation and set-up process Maintain security, backup, and redundancy strategies Document service and installation actions by completing forms/reports and expense logs Maintain close interaction with warehouse staff to verify equipment for upcoming installs Travel to the home office for continued training, as well as specialized product training Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements Maintain customer confidence by keeping service information confidential Provide service, support, installation, and training to customers, if necessary Make independent decisions on site pertaining to system implementation Must be able to work a flexible schedule that may include weekends, nights, and early mornings QUALIFICATIONS A System Engineer at TRUNO should have: EDUCATION High School Diploma or equivalent (required) Bachelor's degree (preferred) EXPERIENCE One to three years related experience and/or training; or equivalent combination of education and experience (required) Familiarity with Microsoft Office products (required) Experience in general retail, grocery, and/or foodservice industries (preferred) Familiarity with power and hand tools (required) Familiarity with networking (preferred) SKILLS & KNOWLEDGE Basic computer skills (required) Dress professionally and appropriately (required) Excellent oral and written communication (required) Ability to think, learn, and solve, problems quickly (required) Must be able to work independently and with limited supervision (required) Capable of multitasking (required) Exceptional organization skills (required)

Job Description The System Engineer will help build out, maintain, and troubleshoot our rapidly expanding infrastructure. This individual will be a part of a talented team of engineers that demonstrate superb technical competency, traveling to stores and offices of customers to install, troubleshoot, service, and repair machines and other equipment. This individual will manage and monitor all systems and infrastructure while installing, configuring, testing and maintaining operating systems, application software and system management tools. The System Engineer will analyze the site and consult with users on site to determine system requirements. This individual will work independently and make decisions in the field regarding the implementation of the systems based on user requirements. RESPONSIBILITIES A System Engineer at TRUNO will: Staging duties to include system configuration testing and troubleshooting with customers and developers to implement those fixes Analyze site and system requirements and consult with on site users to determine install implementation plan. Modify the system as needed to meet customer expectations Test and validate equipment connections and functionality to ensure proper installation Liaise with vendors and other IT personnel for problem resolution Assist in the continuous improvement of the installation and set-up process Maintain security, backup, and redundancy strategies Document service and installation actions by completing forms/reports and expense logs Maintain close interaction with warehouse staff to verify equipment for upcoming installs Travel to the home office for continued training, as well as specialized product training Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements Maintain customer confidence by keeping service information confidential Provide service, support, installation, and training to customers, if necessary Make independent decisions on site pertaining to system implementation Must be able to work a flexible schedule that may include weekends, nights, and early mornings QUALIFICATIONS A System Engineer at TRUNO should have: EDUCATION High School Diploma or equivalent (required) Bachelor's degree (preferred) EXPERIENCE One to three years related experience and/or training; or equivalent combination of education and experience (required) Familiarity with Microsoft Office products (required) Experience in general retail, grocery, and/or foodservice industries (preferred) Familiarity with power and hand tools (required) Familiarity with networking (preferred) SKILLS & KNOWLEDGE Basic computer skills (required) Dress professionally and appropriately (required) Excellent oral and written communication (required) Ability to think, learn, and solve, problems quickly (required) Must be able to work independently and with limited supervision (required) Capable of multitasking (required) Exceptional organization skills (required)

Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you! Job Description We are seeking an experienced engineer to join our team helping to lead system integration efforts. This person will technically lead various product development efforts from a systems level incl. support of elevator system verification and validation. The scope of activities may include system and component trade-studies, development of agreed terms of reference and system requirement documents. This position will also provide product support for a variety of elevator components and systems utilizing interpretation of models, drawings and wiring diagrams to identify root cause for complex problems and develop innovative solutions . Participation in technical reviews and audits of components, subsystems and systems. This position requires interaction, planning and coordination incl. outside of engineering with cross functional teams spanning from manufacturing, supply chain, contracting and field personnel. Qualifications Experience with design, development, and test of electro-mechanical systems. Familiarity with systems engineering processes to include requirements development and verification, systems architecture and conceptual design theories. BA/BS degree in an engineering discipline with 5 to 7+ years' experience MA/MS degree in an engineering discipline with 3 to 5+ years' experience Elevator or similar Industry experience strongly preferred Understanding of system layouts and performance of weight-driven components Experience as a member on product development teams Experience translating customer requirements into system requirements and allocating those to components Understanding of system performance envelopes “duty tables” based on component limitations Solid electrical understanding (wiring diagrams, motor and control applications and logic) Strong communications (English/Spanish a plus) and leadership ability MS Office applications Additional Information EEO/AAP Statement United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you! Job Description We are seeking an experienced engineer to join our team helping to lead system integration efforts. This person will technically lead various product development efforts from a systems level incl. support of elevator system verification and validation. The scope of activities may include system and component trade-studies, development of agreed terms of reference and system requirement documents. This position will also provide product support for a variety of elevator components and systems utilizing interpretation of models, drawings and wiring diagrams to identify root cause for complex problems and develop innovative solutions. Participation in technical reviews and audits of components, subsystems and systems. This position requires interaction, planning and coordination incl. outside of engineering with cross functional teams spanning from manufacturing, supply chain, contracting and field personnel. Qualifications Experience with design, development, and test of electro-mechanical systems. Familiarity with systems engineering processes to include requirements development and verification, systems architecture and conceptual design theories. BA/BS degree in an engineering discipline with 5 to 7+ years' experience MA/MS degree in an engineering discipline with 3 to 5+ years' experience Elevator or similar Industry experience strongly preferred Understanding of system layouts and performance of weight-driven components Experience as a member on product development teams Experience translating customer requirements into system requirements and allocating those to components Understanding of system performance envelopes “duty tables” based on component limitations Solid electrical understanding (wiring diagrams, motor and control applications and logic) Strong communications (English/Spanish a plus) and leadership ability MS Office applications Additional Information EEO/AAP Statement United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

The EPMS + Automation - Systems Engineer will play a key role in delivering high-quality, reliable, and scalable PLC control and SCADA systems for complex engineering projects in a global organization. The role involves designing, implementing, testing, and maintaining automation and control systems that meet customer requirements, industry standards, and internal quality guidelines. As a pivotal member of the software development department, the Systems Engineer will collaborate with multidisciplinary teams-including software developers, electrical engineers, and project managers-to ensure seamless integration of control and SCADA systems within larger industrial solutions. This role requires a strong technical foundation, excellent problem-solving skills, and the ability to manage projects from concept through commissioning in industries such as manufacturing, energy, transportation, and process engineering. RESPONSIBILITIES System Design and Integration: Develop and integrate PLC programs with SCADA systems, ensuring smooth communication and functionality. Preparation of PLC control sequence flow charts against Description of Operation documentation. Preparation of IO tag and network device databases. Develop and program PLC (Programmable Logic Controller) systems using platforms like Siemens, Allen-Bradley, or Schneider. Configure, design, and deploy SCADA (Supervisory Control and Data Acquisition) systems, ensuring scalability and reliability with a strong emphasis on BAS systems. Collaborate with clients and internal teams to gather requirements and translate them into detailed technical specifications. Collaboration: Work alongside other software developers to ensure that control systems align with application-level software and user requirements. Troubleshooting and Maintenance: Diagnose and resolve issues in real-time to minimize downtime in developed systems. Optimization: Continuously improve system performance by analyzing data and updating BAS or PLC/SCADA configurations to enhance efficiency and reliability. Documentation and Compliance: Maintain detailed documentation of BAS or PLC/SCADA configurations, logic diagrams, and system updates while adhering to industry standards and safety regulations. Training and Support: Provide technical support and training to end-users and internal teams on BAS or SCADA/PLC system operations. QUALIFICATIONS Bachelor's degree in Electrical Engineering, Software Engineering, Automation, or a related field. Proficiency in PLC programming languages such as Ladder Logic, Structured Text, and Function Block. Experience with SCADA or BAS platforms (e.g., Ignition, Wonderware, Triudium or GE iFIX). Strong knowledge of industrial communication protocols (e.g., Modbus, Ethernet/IP, OPC-UA, DCIM, BACNET). Proven ability to manage and deliver projects in an engineering or industrial automation environment. Excellent problem-solving, analytical, and troubleshooting skills. Effective communication and stakeholder management skills. Willingness to travel globally for project commissioning and support. TIME TRAVEL REQUIRED 80% - International site travel is an essential requirement for this position OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-CM1

The Cloud Infrastructure Engineer II role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. The role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cloud Architecture Team (CAT) as an experienced contributor that provides consultative and proactive project support to Heartland Business Systems' (HBS) account base. Collaborate across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Contribute to product selection, configuration standards, and best practices, and educate team members on these products and services to enhance the sales process. Provide support, maintenance, and administration for customer environments and review for other potential concerns or enhancement opportunities. Assist with the development and implementation of the Azure cloud security architecture for protecting PHI/PII/PCI data deployed into various cloud, hybrid, HBS Cloud and on-premises systems. Implement and manage security architectures for cloud/hybrid systems. Assist in the process to assess, develop, implement, optimize, and document security technologies and processes, data protection, cryptography, key management, identity, and access management (IAM) within SaaS, IaaS, PaaS, and other cloud environments. Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor. Create and maintain detailed documentation of past projects to potentially provide data for time estimates and project scopes for new related projects. Obtain and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources. Minimum of 1,450 hours (billable + presales) per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on-the-job training. Requirements Competencies Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to fit into a changing environment. Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition. Applied Learning- Applied learning looks at whether an individual takes part in needed learning activities in a way that makes the most of the learning experience. Decision Making - Selecting an effective course of action while controlling resources and expenditures. Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Ethical - Ability to be guided by the company's accepted principles of moral conduct. Interpersonal- Interpersonal skills look at the ability of the individual to develop and maintain relationships with others. Organized - Ability of an individual to be structured and methodical in working skills. Persistence - Ability to continue in a course of action in the face of adversity. Technical Aptitude - Ability to relate to topics which require an understanding or specialized knowledge. Required Experience: 3+ years of experience in a technical-related field. Experience installing and supporting Microsoft enterprise products, data center networking, or software development / scripting / automation. Preferred Experience: Experience working as a consultant. Experience with Microsoft Azure solutions: Azure AD (AAD / Entra ID), including Azure AD Connect (AADC), SAML SSO and OpenID Connect (OIDC), Conditional Access, Multi-Factor Authentication (MFA), Self-Service Password Reset (SSPR), Password Protection, and Privileged Identity Management (PIM). Virtual Machines and Azure Virtual Desktop (AVD) Networking and DNS, including Network Security Groups (NSGs), VPN Gateways, Traffic Managers, Load Balancers, Private Link, and ExpressRoute. Storage Azure Backup, Azure Site Recovery Pricing & Cost Management Experience implementing and designing systems-based solutions with a focus on the cloud. IaaS, PaaS, and SaaS. PowerShell, Python, or other scripting and development background. Experience with developing and maintaining security architecture for PHI/PII/PCI data in various cloud, hybrid-cloud, HBS Cloud and on-premises systems. Experience with various Microsoft technologies: Azure Stack HCI Active Directory (AD) Domain Services (ADDS) Defender for Office 365 (MDO / M365D) Defender for Identity (MDI / AATP) Defender for Cloud Defender for Cloud Apps (MCAS / MDCA) Defender for Endpoint (MDfE / MDATP) / Defender for Severs Purview (Data Loss Prevention / DLP, Information Protection / AIP) Secure Score Intune Thycotic / Delinea Secret Server Cloud (SSC) - deployment and configuration. Familiarity or experience with: Microsoft Exchange Linux Cisco (Hyperflex, Nexus, UCS) HPE Nimble, HPE ProLiant Dell PowerEdge Nutanix Software Defined Networking (SDA, SD-WAN) Microsoft 365, Exchange Online, SharePoint, OneDrive, and Teams. ConnectWise and Hudu. Required Skills, Education and/ or Certifications: Bachelor's Degree or equivalent (or relevant) certifications At least one or more of the following certifications - or to be completed within first 6 months: Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Virtual Desktop Specialty Preferred Skills, Education and/ or Certifications: One or more of the following certifications - in addition to the above: Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Network Engineer Associate Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Security Administrator Associate (being retired) (ISC)2 Certified Information Systems Security Professional (CISSP) (ISC)2 Certified Cloud Security Professional (CCSP) (ISC)2 Certified Secure Software Lifecycle Professional (CSSLP) Cisco Certified Network Associate (CCNA) VMware Certificate Professional (VCP) Equal Opportunity Employer - Including Disabled and Veterans #HBS

Primary Objective: The IT System Engineer's role is to assist in the daily operation of the in-house computer network and Network Operating Systems (NOS). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Incumbent will analyze and resolve end-user hardware and software computer problems in a timely and accurate fashion and provide end user training when required. Primary Job Duties: Operate in an ethical manner by following all RIE policies and procedures relating to property, handling, tracking budgets, confidentiality, and proper behavior between staff and customers Gather system requirements; make design recommendations, document, and test Internet and intranet applications utilizing various technologies. Ability to adapt design approaches successfully used in precedent systems and determine innovative ways to use legacy systems interchangeably with new process/applications. Analysis - Develops detailed functional specifications for modifications, defect corrections, enhancements, and user documentation. Assists in the administration and configuration of components for the internal and external network systems to include monitoring, tuning capacity planning for file print and email servers, and adjusting configurations as necessary to resolve problems and enhance capabilities. Ensure that servers are configured to meet the intended security requirements and are compatible with existing security practices. Administers the patch management server and manages patch deployments to servers Keeps abreast of new and developing IT technologies and makes recommendations, as appropriate, to improve services and system performance. Maintains written technical documentation (SOPs) for systems and processes under their control. Informs the Supervisor, Server Operations, of any IT service problems or issues with Maintenance Windows for any core systems, be it Emergency Maintenance or Scheduled Maintenance Develop templates and standards to implement/maintain equipment Other duties as assigned. Supervisory Responsibilities: No direct supervisory responsibilities. Physical Demands and Work Environment: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents. Heavy lifting is expected up to 50 lbs and exertion of up to 80 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, copiers, and FAX machines. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. Knowledge/Skills/Abilities: Provide excellent customer service by developing a clear understanding of customers' needs and goals while maintaining clear communication and follow through in order to meet the expectations of both internal and external customers. Work effectively with division members and members of departments to resolve common issues or problems as well as listening and seeking others' perspective on how to complete assignments. Keeps others informed and up to date about tasks, progress, or projects. Plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance. Allocate a variety of resources that may include materials, money, facilities, and equipment. Requires the ability to assess needs and track progress. Successfully determine and initiate a course of action considering multiple options, information sources, and development of contingency plans. Analyze internal and external trends and influences to gain an understanding of where the company is and provide guidance to the future. Must have expert level knowledge of computer and network operations to include design specifications for application program systems, data processing hardware and software functions, capabilities and interrelationships, maintenance and trouble-shooting methods and techniques, and security and control methods of electronic data systems. Required Qualifications (Education and Experience): Bachelor's Degree in a computer science/I.T. related field AND 2 years' experience in an IT system support environment; or an equivalent combination of education and experience. Working knowledge of Linux systems and the use of SSH connectivity and commands. Understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object-oriented design Travel to company locations will be required as needed; approximately one trip every 2-3 months.

The Information Technology (IT) Engineer is a key technical role responsible for the design, implementation, and optimization of Sartori's networking and cybersecurity infrastructure. This position ensures secure, stable, and high-performing technology operations across both office and manufacturing environments. The IT Engineer leads advanced troubleshooting, system improvements, and modernization initiatives while mentoring Analysts and Administrators and supporting continuous improvement of Sartori's technology landscape ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties assigned as needed. Networking Designs, configures, and maintain LAN/WAN infrastructure, firewalls, VPNs, wireless systems, and secure network segmentation across business and production networks. Monitors and optimize network performance to ensure reliability and uptime for both enterprise systems and manufacturing operations. Serves as escalation point for complex network issues and coordinate with vendors when necessary. Maintains accurate network documentation including topology diagrams, IP schema, and hardware inventory. Cybersecurity Oversees day-to-day management of IT infrastructure, including servers, storage, networks, endpoints, and datacenter/cloud environments. Implements and enforces cybersecurity controls across network, endpoint, cloud, and identity environments. Manages firewalls, intrusion detection/prevention, endpoint protection platforms, identity access governance, and monitoring tools. Conducts vulnerability scanning and remediation activities, coordinating with Analysts and Administrators. Leads or assist in incident detection, response, containment, and recovery activities Assists with compliance to security frameworks (e.g., NIST CSF, CMMC) and regulatory requirements. Manufacturing / Production Technology Reliability Ensures secure, stable connectivity and data flow between IT and OT environments. Supports integration and lifecycle planning for plant systems, smart factory platforms, and connected equipment in collaboration with Operations and Engineering teams. Evaluates and deploy hardened configurations for shop floor devices, rugged endpoints, and production interfaces. Participates in disaster recovery and continuity planning to protect production uptime. Systems & Support Leads implementation and enforcement of cybersecurity best practices across all systems, networks, endpoints, and cloud platforms. Provides Tier 2/3 support for escalated network and security incidents. Assists in managing Microsoft 365 and Azure security configurations, including conditional access, MFA, and device compliance. Collaborates with cross-functional teams on projects involving transformational strategies, smart factory systems, and cloud integrations. Participates in disaster recovery and business continuity planning, including backup validation and failover testing. Participates in an on-call rotation with the rest of the team. Continuous Improvement Researches and recommends emerging tools, methods, and technologies to strengthen cybersecurity posture and network performance. Documents processes, procedures, and configurations to ensure consistent operations and knowledge transfer. Contributes to IT knowledge base articles and team member training initiatives. Evaluates emerging technologies and recommend modernization opportunities aligned to business needs. DIRECT REPORTS This position is not responsible for direct reports. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in information technology, computer ccience, or related field preferred, but equivalent experience considered. Relevant certifications (e.g., CCNA, CompTIA Security+, CISSP, Azure Security Engineer Associate) preferred. Minimum of 7 years of experience in IT infrastructure required with significant focus on networking and cybersecurity. Strong knowledge of network protocols, routing, switching, and firewall management required. Practical experience with security monitoring, incident response, and compliance frameworks preferred. Familiarity with cloud environments (Azure, Microsoft 365) and their security configurations preferred. Excellent problem-solving skills, attention to detail, and ability to work independently or in a team environment required. OTHER KNOWLEDGE, SKILLS, AND ABILITIES Alignment with Company Values Demonstrates behaviors and values that reflect the company's culture. Sartori's core values are family, commitment, authenticity, ingenuity, integrity, and humility Analytical Draws conclusions from data in a logical, systematic way. Handles Ambiguity Deals confidently with unclear or changing situations. Problem Solver Effectively identifies and solves challenging problems. Detail-oriented Shows rigorous and meticulous attention to detail. Information Seeker Investigates thoroughly to get relevant information. Quick Study Masters situations or information easily and quickly. Develops Others Provides mentorship, sharing expertise and guidance to help others build skills. Customer-oriented Attentive and responsive to customer needs. Quality Commitment Believes in and works to achieve the highest standards. ADDITIONAL INFORMATION WORK LOCATION This is a hybrid position (4 days in-office / up to 1 day remote) located at our Pleasant View office in Plymouth, WI. TRAVEL REQUIREMENTS Occasional travel is required to meet the needs of the business (up to 15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to sit, walk, hear and or talk with others. Also, the Team Member will occasionally be required to stand, kneel, crouch or crawl, handle, finger of feel, climb, stoop or reach with hands and arms as well as maintain control over others. The Team Member will be required to lift up to 25 pounds. Specific vision requirements include: near and far acuity, depth perception, color vision and the ability to adjust focus. The Team Member is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. WORK SETTING / ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member may occasionally be exposed to wet, humid and/or cool conditions and is to moving mechanical parts. The noise level in various work areas requires ear protection. This position requires occasional off-shift work. Plant12

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

Job Description The Heavy-Duty Truck Parts Application Support Engineer will be a key member of our team, responsible for providing technical expertise and support related to heavy-duty truck parts, particularly in the context of application and integration. This role involves assisting customers and internal teams with identifying and resolving technical issues related to heavy-duty truck parts and components. The ideal candidate will have strong technical knowledge of heavy-duty truck systems and parts, excellent communication and problem-solving skills, and a commitment to providing superior customer service. Primary Duties: Serve as the technical point of contact for customer service teams, end-users, and internal sales team members, providing accurate technical information on heavy-duty truck parts. Represent Product Engineering in the warranty/claims process, providing customers with an efficient and seamless experience. Troubleshoot technical issues and provide solutions related to parts identification, application, and functionality Track all calls and communicate proactively any significant feedback or actions to the field sales team. Create and update technical documentation, including product specifications, application notes, troubleshooting guides, installation instructions and technical bulletins. Analyze and interpret data related to parts usage, technical issues, and market pricing. Identify and assess new product development opportunities through research of truck and axle manufacturer data, reviewing customer feedback, and coverage analysis. Collaborate with engineering, sales, manufacturing and marketing teams to ensure the smooth introduction of new products. Collect technical data and report to IMDS (International Material Data System) and refine the process of reporting this data. Collect product information for e-Commerce such as PIES (Product Information Exchange Standard) and report to OptiCat and improve the process of reporting this data. Create and maintain Bills of Material (B.O.M.) across electronic platforms such as NetSuite. Maintain accurate records in customer relationship management (CRM) tools. Contribute to the continuous improvement of support processes and documentation. Stay up-to-date on new heavy-duty truck parts and related technologies. Travel (limited) and meet with specific stakeholders if assigned. Qualifications: Bachelor's degree in engineering or a related field, or equivalent experience and training. Proven experience in a technical support role, preferably within the heavy-duty truck industry or a related field. Extensive knowledge of heavy-duty truck parts, systems, and components. Proficiency with computer systems and software, including Microsoft Office Suite (Excel, Word, Outlook). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, both written and verbal. Ability to work independently and as part of a team. Detail-oriented and accurate. Ability to learn quickly and adapt to changing priorities. Bilingual English/Spanish. Experience in highly customer facing roles preferred. Exceptional communication skills via phone, email and face-to-face customer interface situations. Experience in the automotive industry or with automotive repair preferred. Familiarity with interpreting technical drawings and diagrams. Knowledge of CAD software (e.g., Solidworks, Creo Parametric). Experience with e-Commerce platforms and systems. Physical Requirements: May require frequent lifting and/or moving of objects. May involve prolonged periods of sitting and computer work.

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job - you're becoming part of a global legacy that builds the future, one pour at a time.

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job - you're becoming part of a global legacy that builds the future, one pour at a time. Summary: Acts as the liaison between customers, dealers, CSG personnel, and the relevant staff at Putzmeister America, Inc. (PMA) and other Putzmeister locations to enhance customer satisfaction, improve product performance, and increase market acceptance of our products. This role collaborates closely with Engineering, Manufacturing, and Purchasing to help resolve product issues and provide technical service information. Essential Duties and Responsibilities: · Responds to customer requests for technical support via verbal, written, and in-person communication. · Develops and issues detailed structural repair procedures for use when addressing structural issues. · Obtains component failure analysis from PM-Germany and/or key suppliers relative to warranty returns. · Assists in the development and execution of PMA boom inspection training and welding certification programs. § Provides a report of specific product problem information to the appropriate individuals in the PMA and PM-Germany Engineering and CSG departments. § Visits dealers and customers to gather information that can be used to identify the root cause of product failures and apply that knowledge to help develop problem resolutions. § Develops Service Information Bulletins notifying dealers and customers of upcoming product updates and improvements. § Issues Service Information Letters based on technical information developed at PMA and information received from PM- Germany. § Keeps well-informed on new engineering developments that are of interest to the Customer Support Group, dealers, and customers. § Provides Field Service and Technical Support representatives with technical information on product issues that are under investigation. § Ensures that the work area is orderly, clean, and safe on a daily basis. § Maintains Putzmeister America's high standards of quality. § Expect to travel domestically less than 30% of the time. § Specific safety training is required for new and current employees. § Performs additional duties as assigned or directed. Qualifications: · Strong problem-solving skills adaptable to a manufacturing environment. · Self-motivated individual able to work effectively both independently and in team settings. · Ability to read and interpret documents such as engineering drawings, safety rules, operating and maintenance instructions, and procedure manuals. · Able to write clear and meaningful routine reports and correspondence. · Can effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Ability to work with mathematical concepts such as probability, statistical inference, and the fundamentals of plane and solid geometry, trigonometry, fractions, percentages, ratios, and proportions in practical situations. · Ability to define problems, collect data, establish facts, and draw valid conclusions. · Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. · Knowledge of SAP and CAD is a plus. · Proficient in Microsoft suite Education/Certification/Training: · Bachelor of Science Degree in a related discipline (Electrical, Mechanical, Hydraulic, or Welding) is preferred, or an Associate's Degree in a related discipline or equivalent relevant experience. Work Environment/Physical Demands: While performing the duties of this job, the employee works in a typical office environment, occasionally exposed to noise, dust, and chemicals. Safety glasses and goggles must be worn at all times in designated areas of the shop and yard. While performing this job, the employee is occasionally required to stand, walk, stoop, bend, and use various equipment or tools, as well as use their hands to finger, handle, or touch objects. Must be able to lift up to 50 pounds occasionally. The above information provides the general details necessary to describe the primary responsibilities of the identified job. It should not be seen as a comprehensive list of all possible work requirements that may be inherent to the job. Benefits Comprehensive benefits (medical, vision, and dental insurance) Company paid Hospital Indemnity/Accident Insurance HSA - incentives for company contributions FSA Plans Company-paid Life Insurance Company paid Short-term/Long-term Disability Paternity Leave 401K plan with company match Profit sharing Company events Education Reimbursement Boot Reimbursement Uniform Program Employee discount program

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Toptech Systems is a global industry leader in automation and data management services. All of our hardware and software products are designed in-house, allowing us to provide excellent customer service to our clients at all levels of the supply chain. Summary The Technical Support Engineer supports oil and gas businesses moving millions of gallons of petroleum each year by providing application and technical support to the users. The Technical Support Engineer is to drive user satisfaction and grow Toptech's business by providing advanced troubleshooting and resolution to more difficult questions or problems. In addition, they are responsible for onsite and remote implementations of highly customized solutions for customers, and systems troubleshooting alongside the customer. They educate customers on products, various functionality available, and customizable features, which may be designed in collaboration with Toptech's commercial and solutions design team. The primary goal of the Technical Support Engineer is to be a trusted advisor to our customers, educating them on best practices which lead to improved operational efficiency, minimizing operations downtime due to implementations, errors, and creating raving fans with each interaction, which leads to future sales of Toptech products. Essential Duties and Responsibilities include the following. Other duties may be assigned. Primary responsibility is the creation of a positive environment for our customers and the users of our software by providing assistance with questions, technical issues, requests, and ensuring that product releases and patches meet our standard of excellence. Performance of non-manual work directly related to the business operations of our terminal management customers, assisting them with operational efficiencies and minimizing downtime due to system problems. Provides specialized technical assistance on Toptech's highly customized software products by responding to inquiries from internal and external customers regarding errors, problems, or questions about software via email, phone, as required. Consults with clients to gather information about customers' operations and specific needs, objectives, functions, features, and input and output requirements at their terminal operations facility. Advises customers regarding best practices and how operational efficiencies and product flow through may be improved to drive customer revenue through the use of Toptech Systems products and practices. Advises client on how to best configure system architecture and software to meet the client's needs and ensures the client's business operations are kept running with minimal financial impact and downtime. Utilizes discretion and independent judgment to ensure customers' operations are efficient and ensure minimal operational and financial impact due to customers' operations downtime, due to customized configurations or product deployments at their operational facilities. Trains end users. Assures that adequate documentation is included in the knowledge base on basic practices and specific user information. Identifies software defects and teams with development to create test plans, execute release testing, and verify resolution. Deploys defect fixes to production environments, ensuring resolution of the customer's issue. Desired Competencies Customer Service advocacy and responsiveness Attention to detail, demonstrates accuracy and thoroughness in their work Resourceful, able to adapt to changing priorities and flexible when necessary to reach goals and to exceed user expectations Oral and written communication skills Proficient with Linux, MySQL, MariaDB, Networking Topology, and Troubleshooting complex technical issues Minimum of 5 years' experience in a Technical Support Role Bilingual in Spanish Required Education and/or Experience Bachelor's degree in MIS, IT, Computer Science, or Engineering with a minimum GPA of 3.0. Prior technical or software development internships preferred. Red Hat Certification and database knowledge are a plus. This role may require significant travel (50% travel is estimated) and advising customers at their locations, both nationally and internationally, while observing the company's policy with regards to travel expenditure and a valid driver's license Applicants must be authorized to work for any employer in the U.S. Toptech Systems will not sponsor an employment visa for this role. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ********************** for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Description Primary Objective: The IT System Engineer's role is to assist in the daily operation of the in-house computer network and Network Operating Systems (NOS). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Incumbent will analyze and resolve end-user hardware and software computer problems in a timely and accurate fashion and provide end user training when required. Primary Job Duties: Operate in an ethical manner by following all RIE policies and procedures relating to property, handling, tracking budgets, confidentiality, and proper behavior between staff and customers Gather system requirements; make design recommendations, document, and test Internet and intranet applications utilizing various technologies. Ability to adapt design approaches successfully used in precedent systems and determine innovative ways to use legacy systems interchangeably with new process/applications. Analysis - Develops detailed functional specifications for modifications, defect corrections, enhancements, and user documentation. Assists in the administration and configuration of components for the internal and external network systems to include monitoring, tuning capacity planning for file print and email servers, and adjusting configurations as necessary to resolve problems and enhance capabilities. Ensure that servers are configured to meet the intended security requirements and are compatible with existing security practices. Administers the patch management server and manages patch deployments to servers Keeps abreast of new and developing IT technologies and makes recommendations, as appropriate, to improve services and system performance. Maintains written technical documentation (SOPs) for systems and processes under their control. Informs the Supervisor, Server Operations, of any IT service problems or issues with Maintenance Windows for any core systems, be it Emergency Maintenance or Scheduled Maintenance Develop templates and standards to implement/maintain equipment Other duties as assigned. Supervisory Responsibilities: No direct supervisory responsibilities. Physical Demands and Work Environment: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents. Heavy lifting is expected up to 50 lbs and exertion of up to 80 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, copiers, and FAX machines. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. Knowledge/Skills/Abilities: Provide excellent customer service by developing a clear understanding of customers' needs and goals while maintaining clear communication and follow through in order to meet the expectations of both internal and external customers. Work effectively with division members and members of departments to resolve common issues or problems as well as listening and seeking others' perspective on how to complete assignments. Keeps others informed and up to date about tasks, progress, or projects. Plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance. Allocate a variety of resources that may include materials, money, facilities, and equipment. Requires the ability to assess needs and track progress. Successfully determine and initiate a course of action considering multiple options, information sources, and development of contingency plans. Analyze internal and external trends and influences to gain an understanding of where the company is and provide guidance to the future. Must have expert level knowledge of computer and network operations to include design specifications for application program systems, data processing hardware and software functions, capabilities and interrelationships, maintenance and trouble-shooting methods and techniques, and security and control methods of electronic data systems. Required Qualifications (Education and Experience): Bachelor's Degree in a computer science/I.T. related field AND 2 years' experience in an IT system support environment; or an equivalent combination of education and experience. Working knowledge of Linux systems and the use of SSH connectivity and commands. Understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object-oriented design Travel to company locations will be required as needed; approximately one trip every 2-3 months.